diff --git a/apps/edr-freight-api/src/migrations/1792000000004-SeedContractValidityPeriods.ts b/apps/edr-freight-api/src/migrations/1792000000004-SeedContractValidityPeriods.ts
new file mode 100644
index 000000000..e635d19c1
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/1792000000004-SeedContractValidityPeriods.ts
@@ -0,0 +1,55 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Seeds the admin-configurable "contract validity periods" setting (days). Stored
+ * as a dropdown_settings row whose options each hold a day count in `value`, so
+ * backoffice manages them through the existing Dropdown Settings UI and the
+ * contract staff-accept dialog only offers the configured durations.
+ */
+export class SeedContractValidityPeriods1792000000004
+  implements MigrationInterface
+{
+  name = 'SeedContractValidityPeriods1792000000004';
+  private readonly code = 'contract_validity_periods';
+  private readonly options: Array<{ value: string; label: string }> = [
+    { value: '180', label: '6 months' },
+    { value: '365', label: '1 year' },
+    { value: '730', label: '2 years' },
+  ];
+
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    const existing = await queryRunner.query(
+      `SELECT id FROM freight.dropdown_settings WHERE code = $1 LIMIT 1;`,
+      [this.code],
+    );
+    if (existing.length > 0) return;
+
+    const inserted = await queryRunner.query(
+      `INSERT INTO freight.dropdown_settings (code, label, description, multiple)
+       VALUES ($1, $2, $3, false)
+       RETURNING id;`,
+      [
+        this.code,
+        'Contract Validity Periods (days)',
+        'Validity durations (in days) a staff can choose when accepting a submitted contract.',
+      ],
+    );
+    const settingId = inserted[0].id;
+
+    for (let i = 0; i < this.options.length; i++) {
+      const opt = this.options[i];
+      await queryRunner.query(
+        `INSERT INTO freight.dropdown_options (setting_id, value, label, display_order)
+         VALUES ($1, $2, $3, $4);`,
+        [settingId, opt.value, opt.label, i],
+      );
+    }
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(
+      `DELETE FROM freight.dropdown_settings WHERE code = $1;`,
+      [this.code],
+    );
+  }
+}
diff --git a/apps/edr-freight-api/src/migrations/1827000000000-CreateBookingRequests.ts b/apps/edr-freight-api/src/migrations/1827000000000-CreateBookingRequests.ts
new file mode 100644
index 000000000..e88824e28
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/1827000000000-CreateBookingRequests.ts
@@ -0,0 +1,75 @@
+import { MigrationInterface, QueryRunner, Table, TableIndex } from 'typeorm';
+
+/**
+ * Customer shipment requests for GENERAL customs (Path B) contracts. The customer
+ * submits date + quantities; Global Logistics reviews, then creates the booking
+ * on their behalf and per-booking clearance begins. Additive — no change to
+ * existing tables; ONE_TIME contracts are unaffected.
+ */
+export class CreateBookingRequests1827000000000 implements MigrationInterface {
+  name = 'CreateBookingRequests1827000000000';
+
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.createTable(
+      new Table({
+        schema: 'freight',
+        name: 'booking_requests',
+        columns: [
+          { name: 'id', type: 'uuid', isPrimary: true, generationStrategy: 'uuid', default: 'gen_random_uuid()' },
+          { name: 'reference', type: 'varchar', length: '40', default: "''" },
+          { name: 'contract_id', type: 'uuid' },
+          { name: 'requested_by_user_id', type: 'uuid', isNullable: true },
+          { name: 'contract_route_id', type: 'uuid', isNullable: true },
+          { name: 'scheduled_date', type: 'timestamptz', isNullable: true },
+          { name: 'status', type: 'varchar', length: '16', default: "'PENDING'" },
+          { name: 'requested_lines', type: 'jsonb', default: "'{}'::jsonb" },
+          { name: 'notes', type: 'text', isNullable: true },
+          { name: 'created_booking_id', type: 'uuid', isNullable: true },
+          { name: 'reviewed_by_staff_id', type: 'uuid', isNullable: true },
+          { name: 'reviewed_at', type: 'timestamptz', isNullable: true },
+          { name: 'review_note', type: 'text', isNullable: true },
+          { name: 'created_at', type: 'timestamptz', default: 'now()' },
+          { name: 'updated_at', type: 'timestamptz', default: 'now()' },
+          { name: 'deleted_at', type: 'timestamptz', isNullable: true },
+        ],
+        foreignKeys: [
+          {
+            columnNames: ['contract_id'],
+            referencedSchema: 'freight',
+            referencedTableName: 'contracts',
+            referencedColumnNames: ['id'],
+            onDelete: 'CASCADE',
+          },
+          {
+            columnNames: ['created_booking_id'],
+            referencedSchema: 'freight',
+            referencedTableName: 'bookings',
+            referencedColumnNames: ['id'],
+            onDelete: 'SET NULL',
+          },
+        ],
+      }),
+      true,
+    );
+
+    await queryRunner.createIndex(
+      'freight.booking_requests',
+      new TableIndex({ name: 'idx_booking_requests_contract', columnNames: ['contract_id'] }),
+    );
+    await queryRunner.createIndex(
+      'freight.booking_requests',
+      new TableIndex({ name: 'idx_booking_requests_status', columnNames: ['status'] }),
+    );
+    await queryRunner.createIndex(
+      'freight.booking_requests',
+      new TableIndex({
+        name: 'idx_booking_requests_contract_status',
+        columnNames: ['contract_id', 'status'],
+      }),
+    );
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.dropTable('freight.booking_requests', true);
+  }
+}
diff --git a/apps/edr-freight-api/src/modules/bookings/booking-transition.operation.spec.ts b/apps/edr-freight-api/src/modules/bookings/booking-transition.operation.spec.ts
index 92ab8769e..0e3133311 100644
--- a/apps/edr-freight-api/src/modules/bookings/booking-transition.operation.spec.ts
+++ b/apps/edr-freight-api/src/modules/bookings/booking-transition.operation.spec.ts
@@ -6,7 +6,6 @@ import { BookingTransitionService } from './booking-transition.service';
  *  - ACCEPT a train order → FULLY_EXECUTED and enqueued into the batch pool.
  *  - ACCEPT a road order  → ROAD_DISPATCH_PENDING, NOT enqueued.
  *  - REQUEST_CHANGES requires a note → OPERATION_CHANGES_REQUESTED.
- *  - ADJUST_PRICE sets the adjusted total → OPERATION_PRICE_PENDING_CONFIRM.
  */
 describe('BookingTransitionService — operation review', () => {
   function makeService(serviceTypeCode: string) {
@@ -78,18 +77,4 @@ describe('BookingTransitionService — operation review', () => {
       expect.objectContaining({ status: 'OPERATION_CHANGES_REQUESTED' }),
     );
   });
-
-  it('ADJUST_PRICE sets the adjusted total → OPERATION_PRICE_PENDING_CONFIRM', async () => {
-    const { service, bookingsRepository } = makeService('RAIL_CONTAINER');
-    await service.reviewOperationRequest('b-1', 'ADJUST_PRICE', 'staff-1', {
-      amount: 1500,
-    });
-    expect(bookingsRepository.update).toHaveBeenCalledWith(
-      'b-1',
-      expect.objectContaining({
-        adjustedTotalAmount: 1500,
-        status: 'OPERATION_PRICE_PENDING_CONFIRM',
-      }),
-    );
-  });
 });
diff --git a/apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts b/apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts
index 70941d12b..b1d4192a5 100644
--- a/apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts
+++ b/apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts
@@ -477,30 +477,6 @@ export class BookingTransitionService {
     return this.bookingsService.findById(updated!.id);
   }
 
-  /**
-   * Staff adjusts a booking's total price. Stores an override (with who/when/why)
-   * that supersedes the computed total for the customer, who sees an
-   * "Adjusted by EDR" badge. Passing null clears the adjustment.
-   */
-  async adjustPrice(
-    bookingId: string,
-    amount: number | null,
-    staffId: string,
-    reason?: string,
-  ): Promise<Booking> {
-    await this.bookingsService.findById(bookingId);
-    if (amount != null && amount < 0) {
-      throw new BadRequestException('Adjusted amount cannot be negative');
-    }
-    await this.bookingsRepository.update(bookingId, {
-      adjustedTotalAmount: amount,
-      adjustedByStaffId: amount == null ? null : staffId,
-      adjustedAt: amount == null ? null : new Date(),
-      adjustmentReason: amount == null ? null : (reason ?? null),
-    } as never);
-    return this.bookingsService.findById(bookingId);
-  }
-
   // ── Document clearance gate (post counter-sign) ───────────────────────────
 
   /**
@@ -861,17 +837,17 @@ export class BookingTransitionService {
 
   /**
    * Operations team reviews a pending operation request (capacity, documents,
-   * route). Three outcomes:
+   * route). Two outcomes:
    *  - ACCEPT          → booking enters the batch holding pool (FULLY_EXECUTED).
    *  - REQUEST_CHANGES → returned to the customer with a note to fix and resubmit.
-   *  - ADJUST_PRICE    → a new total is set; the customer must re-confirm it
-   *                      before the booking can enter the pool.
+   *
+   * The booking price is computed from the contract and is never adjusted here.
    */
   async reviewOperationRequest(
     bookingId: string,
-    decision: 'ACCEPT' | 'REQUEST_CHANGES' | 'ADJUST_PRICE',
+    decision: 'ACCEPT' | 'REQUEST_CHANGES',
     actorId: string,
-    options: { note?: string; amount?: number } = {},
+    options: { note?: string } = {},
   ): Promise<Booking> {
     const booking = await this.bookingsService.findById(bookingId);
     assertBookingStatus(booking, ['OPERATION_REQUEST_PENDING']);
@@ -894,48 +870,10 @@ export class BookingTransitionService {
       return this.bookingsService.findById(bookingId);
     }
 
-    if (decision === 'ADJUST_PRICE') {
-      if (options.amount == null || options.amount < 0) {
-        throw new BadRequestException(
-          'A non-negative adjusted amount is required to adjust the price',
-        );
-      }
-      await this.bookingsRepository.update(bookingId, {
-        adjustedTotalAmount: options.amount,
-        adjustedByStaffId: actorId,
-        adjustedAt: new Date(),
-        adjustmentReason: options.note ?? null,
-        status: 'OPERATION_PRICE_PENDING_CONFIRM',
-      } as never);
-      return this.bookingsService.findById(bookingId);
-    }
-
     // ACCEPT — enter the batch holding pool.
     return this.acceptOperationRequest(booking);
   }
 
-  /**
-   * Customer re-confirms (or rejects) an operations price adjustment. Accepting
-   * pushes the booking into the pool; rejecting returns it to the customer as an
-   * operation change request so they can resubmit or cancel.
-   */
-  async confirmOperationPrice(
-    bookingId: string,
-    accept: boolean,
-  ): Promise<Booking> {
-    const booking = await this.bookingsService.findById(bookingId);
-    assertBookingStatus(booking, ['OPERATION_PRICE_PENDING_CONFIRM']);
-
-    if (!accept) {
-      await this.bookingsRepository.update(bookingId, {
-        status: 'OPERATION_CHANGES_REQUESTED',
-      } as never);
-      return this.bookingsService.findById(bookingId);
-    }
-
-    return this.acceptOperationRequest(booking);
-  }
-
   /**
    * Move a reviewed operation request forward after Marketing accepts.
    *
diff --git a/apps/edr-freight-api/src/modules/bookings/bookings.controller.ts b/apps/edr-freight-api/src/modules/bookings/bookings.controller.ts
index 331706c5a..0f413199b 100644
--- a/apps/edr-freight-api/src/modules/bookings/bookings.controller.ts
+++ b/apps/edr-freight-api/src/modules/bookings/bookings.controller.ts
@@ -43,7 +43,6 @@ import { GeneratePriceResponseDto } from './dto/generate-price-response.dto';
 import { SubmitBookingResponseDto } from './dto/submit-booking-response.dto';
 import {
   AcceptIntakeDto,
-  AdjustPriceDto,
   ApproveStepDto,
   CancelBookingDto,
   RejectBookingDto,
@@ -52,7 +51,6 @@ import {
   ReviewDocumentDto,
   RequestOperationDto,
   OperationReviewDto,
-  ConfirmOperationPriceDto,
   StaffRejectDto,
 } from './dto/request-changes.dto';
 import { ContractViewDto } from './dto/contract-view.dto';
@@ -404,24 +402,7 @@ export class BookingsController {
       id,
       dto.decision,
       resolveAuthUserId(user),
-      { note: dto.note, amount: dto.amount },
-    );
-    return this.transitionService.enrichBookingResponse(booking);
-  }
-
-  @Post(':id/operation/confirm-price')
-  @ApiOperation({
-    summary:
-      'Customer confirms or rejects an operations price adjustment ' +
-      '(OPERATION_PRICE_PENDING_CONFIRM → batch pool | OPERATION_CHANGES_REQUESTED)',
-  })
-  async confirmOperationPrice(
-    @Param('id', ParseUUIDPipe) id: string,
-    @Body() dto: ConfirmOperationPriceDto,
-  ) {
-    const booking = await this.transitionService.confirmOperationPrice(
-      id,
-      dto.accept,
+      { note: dto.note },
     );
     return this.transitionService.enrichBookingResponse(booking);
   }
@@ -521,25 +502,6 @@ export class BookingsController {
     return this.transitionService.enrichBookingResponse(booking);
   }
 
-  @Post(':id/adjust-price')
-  @BookingStaff(FREIGHT_PERMS.bookings.staffAccept)
-  @ApiOperation({
-    summary: 'Staff adjust booking total price (override; null clears it)',
-  })
-  async adjustPrice(
-    @Param('id', ParseUUIDPipe) id: string,
-    @Body() dto: AdjustPriceDto,
-    @CurrentUser() user: AuthUserPayload,
-  ) {
-    const booking = await this.transitionService.adjustPrice(
-      id,
-      dto.amount ?? null,
-      resolveAuthUserId(user),
-      dto.reason,
-    );
-    return this.transitionService.enrichBookingResponse(booking);
-  }
-
   @Post(':id/government-expedite')
   @BookingStaff(FREIGHT_PERMS.bookings.staffAccept)
   @ApiOperation({ summary: 'Expedite government booking to PAID / ELIGIBLE for scheduling' })
diff --git a/apps/edr-freight-api/src/modules/bookings/clearance.util.ts b/apps/edr-freight-api/src/modules/bookings/clearance.util.ts
index 69a8232d7..2e2865d8b 100644
--- a/apps/edr-freight-api/src/modules/bookings/clearance.util.ts
+++ b/apps/edr-freight-api/src/modules/bookings/clearance.util.ts
@@ -53,7 +53,14 @@ export function clearanceCodesForBooking(booking: Booking): {
   outputCode: string | null;
   includesCustoms: boolean;
 } {
-  const includesCustoms = booking.serviceType?.includesCustoms ?? false;
+  // Customs applies when EITHER the service type bundles it OR the booking was
+  // created with customsClearingEnabled (copied from the contract). Contract
+  // bookings carry customsClearingEnabled even when the serviceType relation
+  // isn't loaded / has includesCustoms=false — without this the per-booking
+  // clearance grid would resolve empty.
+  const includesCustoms =
+    Boolean(booking.serviceType?.includesCustoms) ||
+    Boolean(booking.customsClearingEnabled);
   return {
     inputCode: clearanceSettingCode(
       booking.tradeDirection,
diff --git a/apps/edr-freight-api/src/modules/bookings/dto/request-changes.dto.ts b/apps/edr-freight-api/src/modules/bookings/dto/request-changes.dto.ts
index 217353987..f27b375bb 100644
--- a/apps/edr-freight-api/src/modules/bookings/dto/request-changes.dto.ts
+++ b/apps/edr-freight-api/src/modules/bookings/dto/request-changes.dto.ts
@@ -1,10 +1,8 @@
 import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
 import {
-  IsBoolean,
   IsDateString,
   IsIn,
   IsInt,
-  IsNumber,
   IsOptional,
   IsString,
   Max,
@@ -70,22 +68,6 @@ export class RejectBookingDto {
   reason?: string;
 }
 
-export class AdjustPriceDto {
-  @ApiPropertyOptional({
-    description:
-      'New total price. Omit or send null to clear a previous adjustment.',
-  })
-  @IsOptional()
-  @IsNumber()
-  @Min(0)
-  amount?: number | null;
-
-  @ApiPropertyOptional({ description: 'Reason for the adjustment' })
-  @IsOptional()
-  @IsString()
-  reason?: string;
-}
-
 export class ReviewDocumentDto {
   @ApiProperty({ description: 'The document fileKey being reviewed' })
   @IsString()
@@ -117,12 +99,12 @@ export class OperationReviewDto {
   @ApiProperty({
     description:
       'The operations decision: ACCEPT enters the batch pool; REQUEST_CHANGES ' +
-      'returns it to the customer with a note; ADJUST_PRICE sets a new total the ' +
-      'customer must re-confirm before it proceeds.',
-    enum: ['ACCEPT', 'REQUEST_CHANGES', 'ADJUST_PRICE'],
+      'returns it to the customer with a note. The booking price is computed ' +
+      'from the contract and cannot be adjusted by staff.',
+    enum: ['ACCEPT', 'REQUEST_CHANGES'],
   })
-  @IsIn(['ACCEPT', 'REQUEST_CHANGES', 'ADJUST_PRICE'])
-  decision!: 'ACCEPT' | 'REQUEST_CHANGES' | 'ADJUST_PRICE';
+  @IsIn(['ACCEPT', 'REQUEST_CHANGES'])
+  decision!: 'ACCEPT' | 'REQUEST_CHANGES';
 
   @ApiPropertyOptional({
     description: 'Required for REQUEST_CHANGES (what the customer must fix).',
@@ -130,22 +112,4 @@ export class OperationReviewDto {
   @IsOptional()
   @IsString()
   note?: string;
-
-  @ApiPropertyOptional({
-    description: 'New total price — required for ADJUST_PRICE.',
-  })
-  @IsOptional()
-  @IsNumber()
-  @Min(0)
-  amount?: number;
-}
-
-export class ConfirmOperationPriceDto {
-  @ApiProperty({
-    description:
-      'true to accept the operations price adjustment and proceed to the ' +
-      'batch pool; false to reject it (returns to operation changes requested).',
-  })
-  @IsBoolean()
-  accept!: boolean;
 }
diff --git a/apps/edr-freight-api/src/modules/contracts/booking-request.repository.ts b/apps/edr-freight-api/src/modules/contracts/booking-request.repository.ts
new file mode 100644
index 000000000..9529cabbe
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/booking-request.repository.ts
@@ -0,0 +1,45 @@
+import { BaseRepository } from '@edr/api-common';
+import { Injectable } from '@nestjs/common';
+import { InjectRepository } from '@nestjs/typeorm';
+import { Repository } from 'typeorm';
+
+import { BookingRequest } from './entities/booking-request.entity';
+
+@Injectable()
+export class BookingRequestRepository extends BaseRepository<BookingRequest> {
+  constructor(
+    @InjectRepository(BookingRequest)
+    repository: Repository<BookingRequest>,
+  ) {
+    super(repository);
+  }
+
+  /** All requests on a contract, newest first. */
+  async findForContract(contractId: string): Promise<BookingRequest[]> {
+    return this.repository.find({
+      where: { contractId },
+      order: { createdAt: 'DESC' },
+    });
+  }
+
+  /** GL queue: pending requests across all contracts, oldest first. */
+  async findPending(): Promise<BookingRequest[]> {
+    return this.repository.find({
+      where: { status: 'PENDING' },
+      order: { createdAt: 'ASC' },
+      relations: { contract: true },
+    });
+  }
+
+  async findById(id: string): Promise<BookingRequest | null> {
+    return this.repository.findOne({
+      where: { id },
+      relations: { contract: true },
+    });
+  }
+
+  /** Total rows — used to mint the next sequential reference. */
+  async count(): Promise<number> {
+    return this.repository.count();
+  }
+}
diff --git a/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts b/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts
new file mode 100644
index 000000000..199276862
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts
@@ -0,0 +1,199 @@
+import {
+  BadRequestException,
+  ConflictException,
+  ForbiddenException,
+  Injectable,
+  NotFoundException,
+} from '@nestjs/common';
+import type { Freight } from '@edr/types';
+
+import { BookingRequestRepository } from './booking-request.repository';
+import { ContractsService } from './contracts.service';
+import { ContractBookingService } from './contract-booking.service';
+import { BookingRequest } from './entities/booking-request.entity';
+import { Contract } from './entities/contract.entity';
+import { CreateBookingRequestDto } from './dto/create-booking-request.dto';
+
+/**
+ * Customer shipment requests on GENERAL customs (Path B) contracts. The customer
+ * submits a request (date + quantities); GL reviews the queue and, on accept,
+ * creates the booking — after which per-booking clearance begins. ONE_TIME and
+ * Path A do not use this flow.
+ */
+@Injectable()
+export class BookingRequestService {
+  constructor(
+    private readonly repo: BookingRequestRepository,
+    private readonly contractsService: ContractsService,
+    private readonly contractBookingService: ContractBookingService,
+  ) {}
+
+  /** Only GENERAL contracts that bundle customs use the request → GL → clearance flow. */
+  private assertGeneralCustoms(contract: Contract): void {
+    if (
+      contract.contractKind !== 'GENERAL' ||
+      !contract.customsClearingEnabled
+    ) {
+      throw new BadRequestException(
+        'Shipment requests apply only to general customs-clearance contracts.',
+      );
+    }
+  }
+
+  /** Customer submits a shipment request. */
+  async submit(
+    contractId: string,
+    dto: CreateBookingRequestDto,
+    userId?: string,
+  ): Promise<BookingRequest> {
+    const contract = await this.contractsService.findById(contractId);
+    await this.contractsService.assertCustomerCanAccessContract(userId, contract);
+    this.assertGeneralCustoms(contract);
+    if (contract.status !== 'CONTRACT_ACTIVE') {
+      throw new ConflictException(
+        'The contract must be active before requesting a shipment.',
+      );
+    }
+
+    const isContainer = contract.freightType === 'CONTAINER';
+    const hasLines = isContainer
+      ? (dto.containers?.length ?? 0) > 0
+      : Boolean(dto.bulk);
+    if (!hasLines) {
+      throw new BadRequestException(
+        isContainer
+          ? 'Add at least one container line.'
+          : 'Enter the bulk cargo amount.',
+      );
+    }
+
+    // Validate requested container sizes against the contract cargo scope and
+    // remaining draw-down capacity (reuses the booking quantity-cap check).
+    if (isContainer) {
+      const allowed = new Set(
+        (contract.cargoScope ?? [])
+          .map((s) => s.containerSize)
+          .filter((s): s is string => !!s),
+      );
+      for (const line of dto.containers ?? []) {
+        if (allowed.size && !allowed.has(line.containerSize)) {
+          throw new BadRequestException(
+            `Container size ${line.containerSize} is not in this contract's scope.`,
+          );
+        }
+      }
+    }
+    await this.contractBookingService.assertRequestWithinCapacity(contract, {
+      containers: dto.containers,
+      bulk: dto.bulk,
+    });
+
+    const requestedLines: Freight.RequestedShipmentLines = isContainer
+      ? {
+          containers: (dto.containers ?? []).map((l) => ({
+            containerSize: l.containerSize,
+            quantity: l.quantity,
+            hazardousQuantity: l.hazardousQuantity,
+            reeferQuantity: l.reeferQuantity,
+          })),
+        }
+      : {
+          bulk: {
+            cargoTypeId: dto.bulk?.cargoTypeId ?? null,
+            cargoWeightTons: dto.bulk?.cargoWeightTons,
+            itemCount: dto.bulk?.itemCount,
+            hazardousQuantity: dto.bulk?.hazardousQuantity,
+          },
+        };
+
+    const reference = await this.generateReference();
+    return this.repo.create({
+      reference,
+      contractId,
+      requestedByUserId: userId ?? null,
+      contractRouteId: dto.contractRouteId ?? null,
+      scheduledDate: dto.scheduledDate ? new Date(dto.scheduledDate) : null,
+      status: 'PENDING',
+      requestedLines,
+      notes: dto.notes ?? null,
+    } as never);
+  }
+
+  listForContract(contractId: string): Promise<BookingRequest[]> {
+    return this.repo.findForContract(contractId);
+  }
+
+  async findOne(requestId: string): Promise<BookingRequest> {
+    const request = await this.repo.findById(requestId);
+    if (!request) throw new NotFoundException(`Booking request ${requestId} not found`);
+    return request;
+  }
+
+  queue(): Promise<BookingRequest[]> {
+    return this.repo.findPending();
+  }
+
+  private async findPending(requestId: string): Promise<BookingRequest> {
+    const request = await this.repo.findById(requestId);
+    if (!request) throw new NotFoundException(`Booking request ${requestId} not found`);
+    if (request.status !== 'PENDING') {
+      throw new ConflictException(
+        `This request is already ${request.status.toLowerCase()}.`,
+      );
+    }
+    return request;
+  }
+
+  /**
+   * GL accepts a request. The booking itself is created via the GL booking form
+   * (POST /contracts/:id/bookings) which carries the per-unit container data the
+   * request omits; this endpoint records the acceptance + links the created
+   * booking. `bookingId` is supplied by the GL form on success.
+   */
+  async accept(
+    requestId: string,
+    bookingId: string,
+    staffId?: string,
+  ): Promise<BookingRequest> {
+    const request = await this.findPending(requestId);
+    await this.repo.update(requestId, {
+      status: 'ACCEPTED',
+      createdBookingId: bookingId,
+      reviewedByStaffId: staffId ?? null,
+      reviewedAt: new Date(),
+    } as never);
+    return (await this.repo.findById(requestId)) ?? request;
+  }
+
+  /** GL rejects a request with a note. */
+  async reject(
+    requestId: string,
+    note?: string,
+    staffId?: string,
+  ): Promise<BookingRequest> {
+    const request = await this.findPending(requestId);
+    await this.repo.update(requestId, {
+      status: 'REJECTED',
+      reviewNote: note ?? null,
+      reviewedByStaffId: staffId ?? null,
+      reviewedAt: new Date(),
+    } as never);
+    return (await this.repo.findById(requestId)) ?? request;
+  }
+
+  /** Customer cancels their own pending request. */
+  async cancel(requestId: string, userId?: string): Promise<BookingRequest> {
+    const request = await this.findPending(requestId);
+    if (request.requestedByUserId && request.requestedByUserId !== userId) {
+      throw new ForbiddenException('You can only cancel your own requests.');
+    }
+    await this.repo.update(requestId, { status: 'CANCELLED' } as never);
+    return (await this.repo.findById(requestId)) ?? request;
+  }
+
+  private async generateReference(): Promise<string> {
+    const count = await this.repo.count();
+    const seq = String(count + 1).padStart(6, '0');
+    return `SR-${seq}`;
+  }
+}
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
index e7b4c373c..808fd8a63 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
@@ -98,6 +98,12 @@ export class ContractBookingService {
     const reference = await this.generateReference();
     const freightType = contract.freightType;
 
+    // GENERAL + customs (Path B) runs per-booking clearance: the booking starts
+    // in the clearance gate (AWAITING_DOCUMENTS) instead of going straight to
+    // operations, and there is NO contract-level clearance cycle to link.
+    const generalCustoms =
+      contract.contractKind === 'GENERAL' && Boolean(contract.customsClearingEnabled);
+
     // Denormalize route/direction/freight onto the booking for the scheduling engine.
     const booking = await this.bookingsRepository.create({
       reference,
@@ -105,7 +111,7 @@ export class ContractBookingService {
       companyProfileId: contract.companyProfileId ?? null,
       isGovernment: contract.isGovernment,
       governmentInstitution: contract.governmentInstitution ?? null,
-      status: 'OPERATION_REQUEST_PENDING',
+      status: generalCustoms ? 'AWAITING_DOCUMENTS' : 'OPERATION_REQUEST_PENDING',
       bookingType: 'ONE_TIME',
       contractId: contract.id,
       contractRouteId: route?.id ?? null,
@@ -165,9 +171,11 @@ export class ContractBookingService {
       warnings.push(...computed.warnings);
     }
 
-    // Path B side effects: link the clearance cycle, seed post-booking
-    // milestones onto the booking, and advance the contract.
-    if (contract.customsClearingEnabled) {
+    // ONE_TIME customs (legacy contract-cycle path): link the contract clearance
+    // cycle to this booking, seed post-booking milestones, and lock the contract
+    // to ACTIVE_SHIPMENT_IN_PROGRESS. NOT for GENERAL — it has no contract cycle
+    // and must stay CONTRACT_ACTIVE so further shipment requests can be accepted.
+    if (contract.customsClearingEnabled && !generalCustoms) {
       const cycle = await this.contractsRepository.currentCycle(contract.id);
       if (cycle) {
         await this.contractsRepository.linkBooking(cycle.id, booking.id);
@@ -180,6 +188,14 @@ export class ContractBookingService {
         status: 'ACTIVE_SHIPMENT_IN_PROGRESS',
         clearanceStatus: 'ACTIVE_SHIPMENT_IN_PROGRESS',
       } as never);
+    } else if (generalCustoms) {
+      // Per-booking clearance: seed post-booking milestones on the booking (no
+      // cycle needed) and leave the contract active. The booking now drives its
+      // own clearance via the booking-level pipeline.
+      await this.milestoneService.seedPostBookingMilestones(
+        booking.id,
+        contract.tradeDirection,
+      );
     }
 
     const result = await this.bookingsRepository.findByIdWithFiles(booking.id);
@@ -192,14 +208,24 @@ export class ContractBookingService {
    */
   private async assertGate(contract: Contract, isGlActor: boolean): Promise<string> {
     if (contract.customsClearingEnabled) {
-      // Path B — Global Logistics creates the booking ON BEHALF OF the customer
-      // once GL has finalized the pre-booking clearance. The customer never
-      // books a customs contract himself.
+      // Path B — Global Logistics creates the booking ON BEHALF OF the customer.
+      // The customer never books a customs contract himself.
       if (!isGlActor) {
         throw new ForbiddenException(
           'Customs-clearance contracts are booked by Global Logistics on behalf of the customer.',
         );
       }
+      if (contract.contractKind === 'GENERAL') {
+        // GENERAL customs has NO contract clearance cycle — GL books per accepted
+        // shipment request while the contract is active; clearance is per booking.
+        if (contract.status !== 'CONTRACT_ACTIVE') {
+          throw new BadRequestException(
+            'Contract must be active to book a shipment.',
+          );
+        }
+        return 'GL_ET';
+      }
+      // ONE_TIME customs — UNCHANGED: requires the finalized contract cycle.
       if (contract.clearanceStatus !== 'CLEARANCE_READY_FOR_BOOKING') {
         throw new BadRequestException(
           'Contract clearance is not ready for booking yet.',
@@ -233,6 +259,42 @@ export class ContractBookingService {
    * cap. Container caps are per size; bulk is a single tons/items cap. Bookings
    * that never shipped (CANCELLED / REJECTED / EXPIRED) release their hold.
    */
+  /**
+   * Capacity check for a SHIPMENT REQUEST (no per-unit data) — mirrors
+   * {@link assertWithinQuantityCap} but reads the request's quantity shape.
+   */
+  async assertRequestWithinCapacity(
+    contract: Contract,
+    lines: {
+      containers?: Array<{ containerSize: string; quantity: number }>;
+      bulk?: { cargoWeightTons?: number; itemCount?: number };
+    },
+  ): Promise<void> {
+    const capacity = await this.computeCapacity(contract);
+    if (capacity.length === 0) return; // uncapped contract
+
+    if (contract.freightType === 'CONTAINER') {
+      for (const line of lines.containers ?? []) {
+        const cap = capacity.find((c) => c.containerSize === line.containerSize);
+        if (!cap || cap.remaining == null) continue;
+        if (line.quantity > cap.remaining) {
+          throw new BadRequestException(
+            `Only ${cap.remaining} of ${cap.cap} ${line.containerSize} containers remain on this contract.`,
+          );
+        }
+      }
+    } else {
+      const requested =
+        (lines.bulk?.cargoWeightTons ?? lines.bulk?.itemCount ?? 0) || 0;
+      const cap = capacity.find((c) => c.cap != null);
+      if (cap && cap.remaining != null && requested > cap.remaining) {
+        throw new BadRequestException(
+          `Only ${cap.remaining} of ${cap.cap} remain on this contract.`,
+        );
+      }
+    }
+  }
+
   private async assertWithinQuantityCap(
     contract: Contract,
     dto: CreateBookingUnderContractDto,
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
index 01d2cb2ef..4fcbc9a6c 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
@@ -16,6 +16,7 @@ import { FileRecord } from '../files/entities/file.entity';
 import { assertCanApproveBookingStep } from '../../common/freight-permission.util';
 import { ApprovalRulesService } from '../rule-engine/services/approval-rules.service';
 import { CargoTypesService } from '../rule-engine/services/cargo-types.service';
+import { DropdownSettingsService } from '../dropdown-settings/dropdown-settings.service';
 import { FilesService } from '../files/files.service';
 import { SignaturesService } from '../signatures/signatures.service';
 import { ContractPricingService } from './contract-pricing.service';
@@ -27,6 +28,14 @@ import { Contract } from './entities/contract.entity';
 import { ContractSignerRole } from './entities/contract-signature.entity';
 import { SignContractDto } from './dto/sign-contract.dto';
 
+/**
+ * Dropdown-settings code holding the admin-configured contract validity options
+ * (each option's `value` is a day count). The staff accept dialog reads the same
+ * code, so accept can only use a configured duration. See the seed migration
+ * `SeedContractValidityPeriods`.
+ */
+const CONTRACT_VALIDITY_PERIODS_CODE = 'contract_validity_periods';
+
 /** Status-machine guard mirroring booking-status.util. */
 function assertContractStatus(contract: Contract, allowed: string[]): void {
   if (!allowed.includes(contract.status)) {
@@ -46,6 +55,7 @@ export class ContractTransitionService {
     private readonly pricingService: ContractPricingService,
     private readonly approvalRulesService: ApprovalRulesService,
     private readonly cargoTypesService: CargoTypesService,
+    private readonly dropdownSettingsService: DropdownSettingsService,
     private readonly filesService: FilesService,
     private readonly signaturesService: SignaturesService,
     private readonly milestoneService: ClearanceMilestoneService,
@@ -101,6 +111,8 @@ export class ContractTransitionService {
       );
     }
 
+    await this.assertValidityDaysConfigured(validityDays);
+
     const validFrom = new Date();
     const validUntil = new Date(validFrom);
     validUntil.setDate(validUntil.getDate() + validityDays);
@@ -118,6 +130,37 @@ export class ContractTransitionService {
     return this.contractsService.findById(contractId);
   }
 
+  /**
+   * Ensure the chosen validity (days) is one of the admin-configured options in
+   * the `contract_validity_periods` dropdown setting. If the setting is missing
+   * or has no options yet, fall back to the DTO range check (already applied) so
+   * acceptance is never hard-blocked before an admin configures the list.
+   */
+  private async assertValidityDaysConfigured(validityDays: number): Promise<void> {
+    let setting;
+    try {
+      setting = await this.dropdownSettingsService.getByCode(
+        CONTRACT_VALIDITY_PERIODS_CODE,
+      );
+    } catch {
+      // Not configured yet — keep the flow working with the DTO range only.
+      return;
+    }
+
+    const allowed = (setting.children ?? [])
+      .map((o) => Number(o.value))
+      .filter((n) => Number.isFinite(n));
+    if (allowed.length === 0) return;
+
+    if (!allowed.includes(validityDays)) {
+      throw new BadRequestException(
+        `Validity ${validityDays} days is not a configured option. Allowed: ${allowed
+          .sort((a, b) => a - b)
+          .join(', ')} days.`,
+      );
+    }
+  }
+
   /**
    * Build contract approval steps from the system approval_rules chain (US-06:
    * container → line staff + director; bulk → directors + CEO). Mirrors the
@@ -520,7 +563,16 @@ export class ContractTransitionService {
       contract.customsClearingEnabled ?? false,
     );
 
-    if (clearanceCode) {
+    // GENERAL + customs (Path B) runs clearance PER BOOKING, not at the contract
+    // level: there is no contract clearance cycle. The contract just becomes
+    // active; the customer then files shipment requests and GL books + clears
+    // each one. ONE_TIME customs and Path A self-clearance keep the contract
+    // cycle below.
+    const isGeneralCustoms =
+      contract.contractKind === 'GENERAL' &&
+      Boolean(contract.customsClearingEnabled);
+
+    if (clearanceCode && !isGeneralCustoms) {
       // Open a clearance cycle, seed the pre-booking milestones, and route the
       // customer to upload. Path A is ops-reviewed; Path B is GL-reviewed — the
       // distinction is enforced at the review/finalize endpoints, not here.
@@ -531,7 +583,8 @@ export class ContractTransitionService {
       updates.clearanceStatus = 'AWAITING_DOCUMENTS';
       updates.clearanceCycleNumber = cycleNumber;
     } else {
-      // No clearance gate (DOMESTIC) — ready for the customer to book directly.
+      // No contract-level clearance gate — DOMESTIC, or GENERAL+customs (which
+      // clears per booking). Ready for shipment requests / direct booking.
       updates.status =
         contract.contractKind === 'GENERAL' ? 'CONTRACT_ACTIVE' : 'FULLY_EXECUTED';
       updates.clearanceStatus = 'NOT_APPLICABLE';
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts b/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
index 7ec2611fa..0ef013347 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
@@ -43,6 +43,7 @@ import { ContractClearanceService } from './contract-clearance.service';
 import { ContractBookingService } from './contract-booking.service';
 import { ClearanceMilestoneService } from './clearance-milestone.service';
 import { GlOperationsService } from './gl-operations.service';
+import { BookingRequestService } from './booking-request.service';
 import { SignaturesService } from '../signatures/signatures.service';
 import { CreateContractDto } from './dto/create-contract.dto';
 import { UpdateContractDto } from './dto/update-contract.dto';
@@ -58,6 +59,10 @@ import { SignContractDto } from './dto/sign-contract.dto';
 import { ReviewClearanceDocumentDto } from './dto/review-clearance-document.dto';
 import { RenewContractDto } from './dto/renew-contract.dto';
 import { CreateBookingUnderContractDto } from './dto/create-booking-under-contract.dto';
+import {
+  CreateBookingRequestDto,
+  ReviewBookingRequestDto,
+} from './dto/create-booking-request.dto';
 import {
   AdviseDutyDto,
   AssignRiskDto,
@@ -78,9 +83,78 @@ export class ContractsController {
     private readonly contractBookingService: ContractBookingService,
     private readonly milestoneService: ClearanceMilestoneService,
     private readonly glOperationsService: GlOperationsService,
+    private readonly bookingRequestService: BookingRequestService,
     private readonly signaturesService: SignaturesService,
   ) {}
 
+  // ── Shipment / booking requests (GENERAL + customs, Path B) ───────────────
+  // STATIC routes declared before any `:id`-param route so Nest matches them
+  // (mirrors the clearance/queue ordering below).
+
+  @Get('booking-requests/queue')
+  @BookingStaff(FREIGHT_PERMS.contracts.createBooking)
+  @ApiOperation({ summary: 'GL queue: pending shipment requests across contracts' })
+  bookingRequestQueue() {
+    return this.bookingRequestService.queue();
+  }
+
+  @Get('booking-requests/:reqId')
+  @ApiOperation({ summary: 'A single shipment request' })
+  getBookingRequest(@Param('reqId', ParseUUIDPipe) reqId: string) {
+    return this.bookingRequestService.findOne(reqId);
+  }
+
+  @Post('booking-requests/:reqId/accept')
+  @BookingStaff(FREIGHT_PERMS.contracts.createBooking)
+  @ApiOperation({ summary: 'GL marks a shipment request accepted + links the created booking' })
+  acceptBookingRequest(
+    @Param('reqId', ParseUUIDPipe) reqId: string,
+    @Body() body: { bookingId: string },
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    return this.bookingRequestService.accept(
+      reqId,
+      body.bookingId,
+      resolveAuthUserId(user),
+    );
+  }
+
+  @Post('booking-requests/:reqId/reject')
+  @BookingStaff(FREIGHT_PERMS.contracts.createBooking)
+  @ApiOperation({ summary: 'GL rejects a shipment request' })
+  rejectBookingRequest(
+    @Param('reqId', ParseUUIDPipe) reqId: string,
+    @Body() dto: ReviewBookingRequestDto,
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    return this.bookingRequestService.reject(reqId, dto.note, resolveAuthUserId(user));
+  }
+
+  @Post('booking-requests/:reqId/cancel')
+  @ApiOperation({ summary: 'Customer cancels their own pending shipment request' })
+  cancelBookingRequest(
+    @Param('reqId', ParseUUIDPipe) reqId: string,
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    return this.bookingRequestService.cancel(reqId, resolveAuthUserId(user));
+  }
+
+  @Post(':id/booking-requests')
+  @ApiOperation({ summary: 'Customer submits a shipment request on a GENERAL customs contract' })
+  submitBookingRequest(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body() dto: CreateBookingRequestDto,
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    return this.bookingRequestService.submit(id, dto, resolveAuthUserId(user));
+  }
+
+  @Get(':id/booking-requests')
+  @ApiOperation({ summary: 'List the shipment requests on a contract' })
+  listBookingRequests(@Param('id', ParseUUIDPipe) id: string) {
+    return this.bookingRequestService.listForContract(id);
+  }
+
   @Post()
   @UseInterceptors(AnyFilesInterceptor())
   @ApiConsumes('multipart/form-data')
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.module.ts b/apps/edr-freight-api/src/modules/contracts/contracts.module.ts
index 089081c3e..c595dbf5f 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.module.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.module.ts
@@ -8,6 +8,7 @@ import { FilesModule } from '../files/files.module';
 import { MinioModule } from '../minio/minio.module';
 import { RuleEngineModule } from '../rule-engine/rule-engine.module';
 import { FileUploadSettingsModule } from '../file-upload-settings/file-upload-settings.module';
+import { DropdownSettingsModule } from '../dropdown-settings/dropdown-settings.module';
 import { SignaturesModule } from '../signatures/signatures.module';
 import { BookingsModule } from '../bookings/bookings.module';
 
@@ -20,6 +21,8 @@ import { ContractClearanceService } from './contract-clearance.service';
 import { ContractBookingService } from './contract-booking.service';
 import { ClearanceMilestoneService } from './clearance-milestone.service';
 import { GlOperationsService } from './gl-operations.service';
+import { BookingRequestService } from './booking-request.service';
+import { BookingRequestRepository } from './booking-request.repository';
 
 import { Contract } from './entities/contract.entity';
 import { ContractRoute } from './entities/contract-route.entity';
@@ -32,6 +35,7 @@ import { ContractClearanceCycle } from './entities/contract-clearance-cycle.enti
 import { ContractDocumentReview } from './entities/contract-document-review.entity';
 import { ClearanceMilestone } from './entities/clearance-milestone.entity';
 import { ClearanceIncident } from './entities/clearance-incident.entity';
+import { BookingRequest } from './entities/booking-request.entity';
 import { Booking } from '../bookings/entities/booking.entity';
 import { BookingContainerUnit } from '../bookings/entities/booking-container-unit.entity';
 
@@ -54,11 +58,13 @@ import { ContractDocumentViewModelBuilder } from '../../contracts/contract-docum
       ContractDocumentReview,
       ClearanceMilestone,
       ClearanceIncident,
+      BookingRequest,
       Booking,
       BookingContainerUnit,
     ]),
     RuleEngineModule,
     FileUploadSettingsModule,
+    DropdownSettingsModule,
     FilesModule,
     MinioModule,
     SignaturesModule,
@@ -82,6 +88,8 @@ import { ContractDocumentViewModelBuilder } from '../../contracts/contract-docum
     ContractBookingService,
     ClearanceMilestoneService,
     GlOperationsService,
+    BookingRequestService,
+    BookingRequestRepository,
     // Contract PDF providers (template resolution + render + PDF) — stateless
     // helpers reused from src/contracts/.
     ContractTemplateResolver,
diff --git a/apps/edr-freight-api/src/modules/contracts/dto/create-booking-request.dto.ts b/apps/edr-freight-api/src/modules/contracts/dto/create-booking-request.dto.ts
new file mode 100644
index 000000000..11d50494a
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/dto/create-booking-request.dto.ts
@@ -0,0 +1,105 @@
+import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
+import { Transform, Type } from 'class-transformer';
+import {
+  IsArray,
+  IsInt,
+  IsNumber,
+  IsOptional,
+  IsString,
+  IsUUID,
+  Min,
+  ValidateNested,
+} from 'class-validator';
+
+/** A requested container line (no per-unit data — GL enters that at booking). */
+export class RequestContainerLineDto {
+  @ApiProperty({ description: '"20ft" | "40ft" — must be in the contract scope' })
+  @IsString()
+  containerSize!: string;
+
+  @ApiProperty({ minimum: 1 })
+  @IsInt()
+  @Min(1)
+  @Transform(({ value }) => Number(value))
+  quantity!: number;
+
+  @ApiPropertyOptional({ minimum: 0 })
+  @IsOptional()
+  @IsInt()
+  @Min(0)
+  @Transform(({ value }) => Number(value))
+  hazardousQuantity?: number;
+
+  @ApiPropertyOptional({ minimum: 0 })
+  @IsOptional()
+  @IsInt()
+  @Min(0)
+  @Transform(({ value }) => Number(value))
+  reeferQuantity?: number;
+}
+
+export class RequestBulkLineDto {
+  @ApiPropertyOptional({ format: 'uuid' })
+  @IsOptional()
+  @IsUUID()
+  cargoTypeId?: string | null;
+
+  @ApiPropertyOptional({ minimum: 0 })
+  @IsOptional()
+  @IsNumber()
+  @Min(0)
+  @Transform(({ value }) => Number(value))
+  cargoWeightTons?: number;
+
+  @ApiPropertyOptional({ minimum: 0 })
+  @IsOptional()
+  @IsInt()
+  @Min(0)
+  @Transform(({ value }) => Number(value))
+  itemCount?: number;
+
+  @ApiPropertyOptional({ minimum: 0 })
+  @IsOptional()
+  @IsInt()
+  @Min(0)
+  @Transform(({ value }) => Number(value))
+  hazardousQuantity?: number;
+}
+
+/** Customer's shipment request on a GENERAL customs contract. */
+export class CreateBookingRequestDto {
+  @ApiPropertyOptional({ format: 'uuid', description: 'Required for multi-route GENERAL.' })
+  @IsOptional()
+  @IsUUID()
+  contractRouteId?: string;
+
+  @ApiPropertyOptional({ description: 'Preferred shipment day (informational).' })
+  @IsOptional()
+  @IsString()
+  scheduledDate?: string;
+
+  @ApiPropertyOptional({ type: [RequestContainerLineDto] })
+  @IsOptional()
+  @IsArray()
+  @ValidateNested({ each: true })
+  @Type(() => RequestContainerLineDto)
+  containers?: RequestContainerLineDto[];
+
+  @ApiPropertyOptional({ type: RequestBulkLineDto })
+  @IsOptional()
+  @ValidateNested()
+  @Type(() => RequestBulkLineDto)
+  bulk?: RequestBulkLineDto;
+
+  @ApiPropertyOptional()
+  @IsOptional()
+  @IsString()
+  notes?: string;
+}
+
+export class ReviewBookingRequestDto {
+  @ApiPropertyOptional()
+  @IsOptional()
+  @IsString()
+  note?: string;
+}
diff --git a/apps/edr-freight-api/src/modules/contracts/entities/booking-request.entity.ts b/apps/edr-freight-api/src/modules/contracts/entities/booking-request.entity.ts
new file mode 100644
index 000000000..6582376d3
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/entities/booking-request.entity.ts
@@ -0,0 +1,61 @@
+import { BaseEntity } from '@edr/api-common';
+import { Column, Entity, Index, JoinColumn, ManyToOne } from 'typeorm';
+import type { Freight } from '@edr/types';
+
+import { Contract } from './contract.entity';
+
+/**
+ * A customer's request to ship under a GENERAL customs (Path B) contract. The
+ * customer cannot book directly; they submit the date + quantities here, Global
+ * Logistics reviews the queue, then creates the booking on their behalf — after
+ * which per-booking customs clearance begins. ONE_TIME contracts do not use this
+ * (they keep contract-level clearance). See plan: per-booking clearance.
+ */
+@Entity({ schema: 'freight', name: 'booking_requests' })
+@Index(['contractId'])
+@Index(['status'])
+@Index(['contractId', 'status'])
+export class BookingRequest extends BaseEntity {
+  @Column({ name: 'reference', type: 'varchar', length: 40, default: '' })
+  reference!: string;
+
+  @Column({ name: 'contract_id', type: 'uuid' })
+  contractId!: string;
+
+  @ManyToOne(() => Contract, { onDelete: 'CASCADE' })
+  @JoinColumn({ name: 'contract_id' })
+  contract?: Contract;
+
+  @Column({ name: 'requested_by_user_id', type: 'uuid', nullable: true })
+  requestedByUserId?: string | null;
+
+  @Column({ name: 'contract_route_id', type: 'uuid', nullable: true })
+  contractRouteId?: string | null;
+
+  /** Customer's preferred shipment day — informational; GL sets the binding date. */
+  @Column({ name: 'scheduled_date', type: 'timestamptz', nullable: true })
+  scheduledDate?: Date | null;
+
+  @Column({ name: 'status', type: 'varchar', length: 16, default: 'PENDING' })
+  status!: Freight.BookingRequestStatus;
+
+  /** Requested quantities (container lines or one bulk line) — no per-unit data. */
+  @Column({ name: 'requested_lines', type: 'jsonb', default: () => "'{}'::jsonb" })
+  requestedLines!: Freight.RequestedShipmentLines;
+
+  @Column({ name: 'notes', type: 'text', nullable: true })
+  notes?: string | null;
+
+  /** Set when GL accepts the request and creates the booking. */
+  @Column({ name: 'created_booking_id', type: 'uuid', nullable: true })
+  createdBookingId?: string | null;
+
+  @Column({ name: 'reviewed_by_staff_id', type: 'uuid', nullable: true })
+  reviewedByStaffId?: string | null;
+
+  @Column({ name: 'reviewed_at', type: 'timestamptz', nullable: true })
+  reviewedAt?: Date | null;
+
+  @Column({ name: 'review_note', type: 'text', nullable: true })
+  reviewNote?: string | null;
+}
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/dto/available-days-for-cargo-query.dto.ts b/apps/edr-freight-api/src/modules/train-scheduling/dto/available-days-for-cargo-query.dto.ts
new file mode 100644
index 000000000..a3af6f572
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/train-scheduling/dto/available-days-for-cargo-query.dto.ts
@@ -0,0 +1,66 @@
+import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
+import { Transform } from 'class-transformer';
+import {
+  IsArray,
+  IsEnum,
+  IsNumber,
+  IsOptional,
+  IsString,
+  IsUUID,
+  Min,
+} from 'class-validator';
+
+export interface CargoContainerLine {
+  containerSize: string;
+  quantity: number;
+}
+
+/**
+ * Cargo-aware availability query. Beyond the route yards, it carries the cargo
+ * sizing so the service can check matching-wagon + train capacity per day. The
+ * `containers` array is passed as a JSON string in the query string (GET) and
+ * parsed here.
+ */
+export class AvailableDaysForCargoQueryDto {
+  @ApiPropertyOptional({ format: 'uuid' })
+  @IsOptional()
+  @IsUUID()
+  originYardId?: string;
+
+  @ApiPropertyOptional({ format: 'uuid' })
+  @IsOptional()
+  @IsUUID()
+  destinationYardId?: string;
+
+  @ApiProperty({ enum: ['CONTAINER', 'BULK'] })
+  @IsEnum(['CONTAINER', 'BULK'])
+  freightType!: 'CONTAINER' | 'BULK';
+
+  @ApiPropertyOptional({ description: 'Bulk cargo type code (e.g. COFFEE).' })
+  @IsOptional()
+  @IsString()
+  cargoTypeCode?: string;
+
+  @ApiPropertyOptional({ description: 'Total bulk weight in tons.' })
+  @IsOptional()
+  @Transform(({ value }) => (value === '' || value == null ? undefined : Number(value)))
+  @IsNumber()
+  @Min(0)
+  totalWeightTons?: number;
+
+  @ApiPropertyOptional({
+    description: 'Container lines as a JSON string: [{containerSize,quantity}].',
+  })
+  @IsOptional()
+  @Transform(({ value }) => {
+    if (value == null || value === '') return undefined;
+    if (typeof value !== 'string') return value;
+    try {
+      return JSON.parse(value);
+    } catch {
+      return undefined;
+    }
+  })
+  @IsArray()
+  containers?: CargoContainerLine[];
+}
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.controller.ts b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.controller.ts
index 08fc74172..af6ece15a 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.controller.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.controller.ts
@@ -33,6 +33,7 @@ import { RecordCheckpointDto } from "./dto/record-checkpoint.dto";
 import { AvailableLocomotivesQueryDto } from "./dto/available-locomotives-query.dto";
 import { BookableSchedulesQueryDto } from "./dto/bookable-schedules-query.dto";
 import { AvailableDaysQueryDto } from "./dto/available-days-query.dto";
+import { AvailableDaysForCargoQueryDto } from "./dto/available-days-for-cargo-query.dto";
 import { UpdateTrainSchedulingGlobalRulesDto } from "./dto/update-train-scheduling-global-rules.dto";
 import { TrainSchedulingService } from "./train-scheduling.service";
 import { BookingBatchService } from "./booking-batch.service";
@@ -123,6 +124,24 @@ export class TrainSchedulingController {
     );
   }
 
+  @Get("available-days-for-cargo")
+  // No staff guard: customers (portal) and GL (backoffice) both hit this while
+  // creating a booking to find which DAYS are feasible for THIS cargo — i.e. the
+  // route has a train with remaining capacity AND enough matching-type wagons.
+  @ApiOperation({
+    summary: "Days bookable for a specific cargo (wagon + train capacity aware)",
+  })
+  getAvailableDaysForCargo(@Query() query: AvailableDaysForCargoQueryDto) {
+    return this.trainSchedulingService.getAvailableDaysForCargo({
+      originYardId: query.originYardId,
+      destinationYardId: query.destinationYardId,
+      freightType: query.freightType,
+      cargoTypeCode: query.cargoTypeCode,
+      totalWeightTons: query.totalWeightTons,
+      containers: query.containers,
+    });
+  }
+
   @Get("container/eligible-bookings")
   @TrainSchedulingView()
   @ApiOperation({ summary: "List eligible container bookings" })
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
index 92aca8ac8..a74a4326e 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
@@ -2074,7 +2074,18 @@ export class TrainSchedulingService {
    * Supports sub-route matching: if originYardId and/or destinationYardId are provided,
    * returns schedules whose route passes through both yards in the correct order.
    */
-  async getBookableSchedules(originYardId?: string, destinationYardId?: string) {
+  /**
+   * Raw OPEN same-route schedule entities a new booking may target (with the
+   * relations needed for capacity/fleet checks). Shared by getBookableSchedules
+   * (which maps to list items) and getAvailableDaysForCargo (which needs the raw
+   * originStationId / scheduledDepartureDate / trainSet).
+   */
+  private async getBookableScheduleEntities(
+    originYardId?: string,
+    destinationYardId?: string,
+  ): Promise<
+    import('../train-schedules/entities/train-schedule.entity').TrainSchedule[]
+  > {
     const schedules = await this.trainSchedulesRepository.findAll({
       where: {
         bookingWindowStatus: 'OPEN',
@@ -2089,7 +2100,7 @@ export class TrainSchedulingService {
       order: { scheduledDepartureDate: 'ASC' },
     });
 
-    const filteredSchedules = schedules
+    return schedules
       .filter((s) => ['DRAFT', 'SCHEDULED'].includes(s.status))
       .filter((s) => {
         // Build the full stop list: origin -> milestones (ordered) -> destination
@@ -2128,10 +2139,15 @@ export class TrainSchedulingService {
         }
 
         return true;
-      })
-      .map((s) => this.mapScheduleListItem(s));
+      });
+  }
 
-    return filteredSchedules;
+  async getBookableSchedules(originYardId?: string, destinationYardId?: string) {
+    const schedules = await this.getBookableScheduleEntities(
+      originYardId,
+      destinationYardId,
+    );
+    return schedules.map((s) => this.mapScheduleListItem(s));
   }
 
   /**
@@ -2151,6 +2167,93 @@ export class TrainSchedulingService {
     return { days: [...days].sort() };
   }
 
+  /**
+   * Cargo-aware day pool: the EAT days that are actually FEASIBLE for the given
+   * cargo. A day is selectable only when ≥1 OPEN schedule on the route that day
+   * has BOTH (a) enough AVAILABLE wagons of the cargo's matching type at that
+   * schedule's origin yard, and (b) remaining train capacity (not fully
+   * allocated). Days with trains but not enough matching wagons are excluded.
+   * Same `{ days: string[] }` shape as getAvailableDays — the customer still
+   * picks a DAY, not a train.
+   */
+  async getAvailableDaysForCargo(input: {
+    originYardId?: string;
+    destinationYardId?: string;
+    freightType: 'CONTAINER' | 'BULK';
+    cargoTypeCode?: string | null;
+    totalWeightTons?: number;
+    containers?: Array<{ containerSize: string; quantity: number }>;
+  }): Promise<{ days: string[] }> {
+    const schedules = await this.getBookableScheduleEntities(
+      input.originYardId,
+      input.destinationYardId,
+    );
+    if (schedules.length === 0) return { days: [] };
+
+    const wagonTypes = await this.dataSource.getRepository(WagonType).find();
+
+    // Resolve the wagon type this cargo needs.
+    const requiredType =
+      input.freightType === 'BULK'
+        ? pickBulkWagonType(wagonTypes, input.cargoTypeCode)
+        : wagonTypes.find(
+            (wt) => wt.code === getDefaultContainerWagonTypeCode() && wt.isActive,
+          );
+    if (!requiredType) return { days: [] };
+
+    // How many wagons of that type the cargo needs.
+    const slotsNeeded = this.wagonsNeededForCargo(input, requiredType);
+
+    // AVAILABLE wagons of the required type, counted once per origin yard.
+    const availableByYard = new Map<string, number>();
+    const availableAt = async (yardId: string): Promise<number> => {
+      const cached = availableByYard.get(yardId);
+      if (cached !== undefined) return cached;
+      const counts = await this.countFleetAvailability(yardId);
+      const n =
+        counts.find((c) => c.wagonTypeId === requiredType.id)?.available ?? 0;
+      availableByYard.set(yardId, n);
+      return n;
+    };
+
+    const days = new Set<string>();
+    for (const s of schedules) {
+      const hasCapacity =
+        Math.max(0, (s.maxWagons ?? 0) - (s.trainSet?.wagonCount ?? 0)) > 0;
+      if (!hasCapacity) continue;
+      const enoughWagons = (await availableAt(s.originStationId)) >= slotsNeeded;
+      if (!enoughWagons) continue;
+      if (s.scheduledDepartureDate)
+        days.add(eatDay(new Date(s.scheduledDepartureDate)));
+    }
+    return { days: [...days].sort() };
+  }
+
+  /**
+   * Wagons needed for a cargo (pre-booking estimate). BULK: ceil(weight /
+   * capacity). CONTAINER: TEU packing — 40ft = 2 TEU, 20ft = 1 TEU, 2 TEU per
+   * wagon. Mirrors wagon-plan.util without fabricating Booking entities.
+   */
+  private wagonsNeededForCargo(
+    input: {
+      freightType: 'CONTAINER' | 'BULK';
+      totalWeightTons?: number;
+      containers?: Array<{ containerSize: string; quantity: number }>;
+    },
+    wagonType: WagonType,
+  ): number {
+    if (input.freightType === 'BULK') {
+      const capacity = Number(wagonType.capacityTons) || 1;
+      const weight = Number(input.totalWeightTons ?? 0);
+      return Math.max(1, Math.ceil(weight / capacity));
+    }
+    const teu = (input.containers ?? []).reduce((sum, c) => {
+      const per = c.containerSize === '40ft' ? 2 : 1;
+      return sum + per * Math.max(0, Number(c.quantity ?? 0));
+    }, 0);
+    return Math.max(1, Math.ceil(teu / 2));
+  }
+
   /** Whether a route has ≥1 OPEN bookable departure on a given EAT day. */
   async existsOpenScheduleOnRouteDay(
     originYardId: string,
diff --git a/apps/edr-freight-web/backoffice/src/components/bookings/BookingPricingSummary.tsx b/apps/edr-freight-web/backoffice/src/components/bookings/BookingPricingSummary.tsx
index c0dd56f74..6c5dd9b07 100644
--- a/apps/edr-freight-web/backoffice/src/components/bookings/BookingPricingSummary.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/bookings/BookingPricingSummary.tsx
@@ -1,27 +1,16 @@
-import { useState } from "react";
-import { Banknote, Pencil, Receipt } from "lucide-react";
-import {
-  Button,
-  Divider,
-  Group,
-  NumberInput,
-  Paper,
-  Stack,
-  Text,
-  Textarea,
-} from "@mantine/core";
-import { useMutation, useQueryClient } from "@tanstack/react-query";
-import toast from "react-hot-toast";
+import { Banknote, Receipt } from "lucide-react";
+import { Divider, Group, Paper, Stack, Text } from "@mantine/core";
 
 import type { BookingDetail } from "@/types/booking";
-import { bookingsService } from "@/services/bookings.service";
 
 import { SectionCard } from "./detail/SectionCard";
 import { detailStyles } from "./detail/booking-detail.styles";
 
 export function BookingPricingSummary({ booking }: { booking: BookingDetail }) {
-  const qc = useQueryClient();
   const computed = Number(booking.totalAmount);
+  // The booking price is computed from the contract and is NOT staff-editable.
+  // A historical `adjustedTotalAmount` (from before adjustments were removed)
+  // is still shown read-only so old records render correctly.
   const isAdjusted =
     booking.adjustedTotalAmount !== null &&
     booking.adjustedTotalAmount !== undefined;
@@ -29,21 +18,6 @@ export function BookingPricingSummary({ booking }: { booking: BookingDetail }) {
 
   const lineItems = booking.pricingBreakdown?.lineItems ?? [];
 
-  const [editing, setEditing] = useState(false);
-  const [amount, setAmount] = useState<number | "">(effective);
-  const [reason, setReason] = useState("");
-
-  const adjustMutation = useMutation({
-    mutationFn: (payload: { amount: number | null; reason?: string }) =>
-      bookingsService.adjustPrice(booking.id, payload.amount, payload.reason),
-    onSuccess: () => {
-      toast.success("Price updated");
-      setEditing(false);
-      qc.invalidateQueries({ queryKey: ["bookings"] });
-    },
-    onError: () => toast.error("Could not update price"),
-  });
-
   const fmt = (n: number) =>
     `${booking.paymentCurrency} ${n.toLocaleString(undefined, { minimumFractionDigits: 2 })}`;
 
@@ -51,102 +25,23 @@ export function BookingPricingSummary({ booking }: { booking: BookingDetail }) {
     <SectionCard icon={Banknote} title="Pricing & payment">
       <Stack gap="md">
         <Paper radius="md" withBorder p="md" style={detailStyles.highlightCard}>
-          <Group justify="space-between" align="flex-start">
-            <div>
-              <Text size="xs" c="dimmed" fw={500} tt="uppercase" lts="0.04em">
-                {isAdjusted ? "Adjusted total" : "Total amount"}
-              </Text>
-              <Text
-                size="xl"
-                fw={700}
-                c="edr-green.9"
-                mt={4}
-                style={{ fontVariantNumeric: "tabular-nums", letterSpacing: "-0.5px" }}
-              >
-                {fmt(effective)}
-              </Text>
-              {isAdjusted && (
-                <Text size="xs" c="dimmed" mt={2}>
-                  Computed: {fmt(computed)}
-                  {booking.adjustmentReason ? ` · ${booking.adjustmentReason}` : ""}
-                </Text>
-              )}
-            </div>
-            {!editing && (
-              <Button
-                size="compact-xs"
-                variant="light"
-                leftSection={<Pencil size={13} />}
-                onClick={() => {
-                  setAmount(effective);
-                  setEditing(true);
-                }}
-              >
-                Adjust
-              </Button>
-            )}
-          </Group>
-
-          {editing && (
-            <Stack gap="xs" mt="md">
-              <NumberInput
-                label="New total"
-                value={amount}
-                onChange={(v) => setAmount(v === "" ? "" : Number(v))}
-                min={0}
-                radius="md"
-                prefix={`${booking.paymentCurrency} `}
-                thousandSeparator=","
-              />
-              <Textarea
-                label="Reason (optional)"
-                value={reason}
-                onChange={(e) => setReason(e.currentTarget.value)}
-                autosize
-                minRows={2}
-                radius="md"
-              />
-              <Group justify="space-between" mt={4}>
-                {isAdjusted ? (
-                  <Button
-                    size="compact-sm"
-                    variant="subtle"
-                    color="red"
-                    loading={adjustMutation.isPending}
-                    onClick={() =>
-                      adjustMutation.mutate({ amount: null })
-                    }
-                  >
-                    Clear adjustment
-                  </Button>
-                ) : (
-                  <span />
-                )}
-                <Group gap="xs">
-                  <Button
-                    size="compact-sm"
-                    variant="default"
-                    onClick={() => setEditing(false)}
-                  >
-                    Cancel
-                  </Button>
-                  <Button
-                    size="compact-sm"
-                    color="edr-green"
-                    loading={adjustMutation.isPending}
-                    disabled={amount === ""}
-                    onClick={() =>
-                      adjustMutation.mutate({
-                        amount: Number(amount),
-                        reason: reason.trim() || undefined,
-                      })
-                    }
-                  >
-                    Save
-                  </Button>
-                </Group>
-              </Group>
-            </Stack>
+          <Text size="xs" c="dimmed" fw={500} tt="uppercase" lts="0.04em">
+            {isAdjusted ? "Adjusted total" : "Total amount"}
+          </Text>
+          <Text
+            size="xl"
+            fw={700}
+            c="edr-green.9"
+            mt={4}
+            style={{ fontVariantNumeric: "tabular-nums", letterSpacing: "-0.5px" }}
+          >
+            {fmt(effective)}
+          </Text>
+          {isAdjusted && (
+            <Text size="xs" c="dimmed" mt={2}>
+              Computed: {fmt(computed)}
+              {booking.adjustmentReason ? ` · ${booking.adjustmentReason}` : ""}
+            </Text>
           )}
         </Paper>
 
diff --git a/apps/edr-freight-web/backoffice/src/components/bookings/useBookingActionDialog.ts b/apps/edr-freight-web/backoffice/src/components/bookings/useBookingActionDialog.ts
index bc2aac985..6db13efc6 100644
--- a/apps/edr-freight-web/backoffice/src/components/bookings/useBookingActionDialog.ts
+++ b/apps/edr-freight-web/backoffice/src/components/bookings/useBookingActionDialog.ts
@@ -15,13 +15,6 @@ function isValidValidityDays(value: string): boolean {
   return Number.isInteger(days) && days >= 1 && days <= 365;
 }
 
-/** An adjusted price must be a non-negative number. */
-function isValidAmount(value: string): boolean {
-  if (!value.trim()) return false;
-  const amount = Number(value.trim());
-  return Number.isFinite(amount) && amount >= 0;
-}
-
 export function useBookingActionDialog(
   bookingId: string,
   context: BookingActionContext,
@@ -93,15 +86,6 @@ export function useBookingActionDialog(
           { onSuccess },
         );
         break;
-      case "operationAdjustPrice": {
-        const amount = Number(inputValue.trim());
-        if (!Number.isFinite(amount) || amount < 0) return;
-        mutations.reviewOperation.mutate(
-          { decision: "ADJUST_PRICE", amount },
-          { onSuccess },
-        );
-        break;
-      }
       case "approve": {
         const step = getNextPendingApprovalStep(mergedContext.approvalSteps);
         if (!step) return;
@@ -151,8 +135,7 @@ export function useBookingActionDialog(
     (pendingAction?.input === "file" && !selectedFile) ||
     (pendingAction?.input === "reason" && !inputValue.trim()) ||
     (pendingAction?.input === "note" && !inputValue.trim()) ||
-    (pendingAction?.input === "days" && !isValidValidityDays(inputValue)) ||
-    (pendingAction?.input === "amount" && !isValidAmount(inputValue));
+    (pendingAction?.input === "days" && !isValidValidityDays(inputValue));
 
   return {
     actions,
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/ContractActionsToolbar.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/ContractActionsToolbar.tsx
index d8f9f1269..0e9ab450e 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/ContractActionsToolbar.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/ContractActionsToolbar.tsx
@@ -1,9 +1,11 @@
-import { useState } from "react";
+import { useEffect, useMemo, useState } from "react";
 import { useNavigate } from "react-router-dom";
+import { useQuery } from "@tanstack/react-query";
 import {
+  Anchor,
   Button,
   Modal,
-  NumberInput,
+  Select,
   Stack,
   Text,
   Textarea,
@@ -19,9 +21,13 @@ import {
 } from "lucide-react";
 import type { Freight } from "@edr/types";
 
+import { api } from "@/services/api";
 import { SectionCard } from "@/components/bookings/detail/SectionCard";
 import type { useContractMutations } from "@/hooks/contracts/useContracts";
 
+/** Dropdown-settings code holding the admin-configured contract validity days. */
+const CONTRACT_VALIDITY_PERIODS_CODE = "contract_validity_periods";
+
 type Mutations = ReturnType<typeof useContractMutations>;
 
 interface ContractActionsToolbarProps {
@@ -49,12 +55,34 @@ export function ContractActionsToolbar({
   const { status } = contract;
 
   const [acceptOpen, setAcceptOpen] = useState(false);
-  const [validityDays, setValidityDays] = useState<number | string>(365);
+  const [validityDays, setValidityDays] = useState<string | null>(null);
   const [changesOpen, setChangesOpen] = useState(false);
   const [changesNote, setChangesNote] = useState("");
   const [rejectOpen, setRejectOpen] = useState(false);
   const [rejectReason, setRejectReason] = useState("");
 
+  // Admin-configured validity durations (days) for the accept dialog. Staff can
+  // only pick one of these — no free-typing. Read-only setting, fetched once.
+  const { data: validitySetting, isLoading: validityLoading } = useQuery({
+    ...api.dropdownSettings.getByCode.queryOptions({
+      input: { code: CONTRACT_VALIDITY_PERIODS_CODE },
+    }),
+    retry: false,
+  });
+  const validityOptions = useMemo(
+    () =>
+      [...(validitySetting?.children ?? [])]
+        .sort((a, b) => (a.order ?? 0) - (b.order ?? 0))
+        .map((o) => ({ value: String(o.value), label: o.label })),
+    [validitySetting],
+  );
+  // Default the selection to the first configured option when the dialog opens.
+  useEffect(() => {
+    if (acceptOpen && !validityDays && validityOptions.length > 0) {
+      setValidityDays(validityOptions[0].value);
+    }
+  }, [acceptOpen, validityDays, validityOptions]);
+
   if (["REJECTED", "CANCELLED", "EXPIRED", "CONTRACT_CLOSED"].includes(status)) {
     return null;
   }
@@ -189,22 +217,48 @@ export function ContractActionsToolbar({
       >
         <Stack gap="md">
           <Text size="sm" c="dimmed">
-            Set the contract validity window, then start the approval chain.
+            Pick the contract validity window, then start the approval chain.
           </Text>
-          <NumberInput
-            label="Validity (days)"
-            min={1}
-            value={validityDays}
-            onChange={setValidityDays}
-          />
+          {validityOptions.length > 0 ? (
+            <Select
+              label="Validity"
+              placeholder="Select a validity period"
+              data={validityOptions}
+              value={validityDays}
+              onChange={setValidityDays}
+              allowDeselect={false}
+              comboboxProps={{ withinPortal: true }}
+            />
+          ) : (
+            <Text size="sm" c="orange.7">
+              {validityLoading
+                ? "Loading validity periods…"
+                : "No validity periods are configured yet. Add them under "}
+              {!validityLoading && (
+                <Anchor
+                  href="/dashboard/dropdown-settings"
+                  onClick={(e) => {
+                    e.preventDefault();
+                    navigate("/dashboard/dropdown-settings");
+                  }}
+                >
+                  Dropdown Settings
+                </Anchor>
+              )}
+              {!validityLoading && "."}
+            </Text>
+          )}
           <Button
             color="edr-green"
             loading={mutations.staffAccept.isPending}
-            onClick={() =>
-              mutations.staffAccept.mutate(Number(validityDays) || 365, {
+            disabled={!validityDays}
+            onClick={() => {
+              const days = Number(validityDays);
+              if (!days) return;
+              mutations.staffAccept.mutate(days, {
                 onSuccess: () => setAcceptOpen(false),
-              })
-            }
+              });
+            }}
           >
             Accept
           </Button>
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
index 960ea6c90..676e4840e 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
@@ -1,5 +1,10 @@
-import { useMemo, useState } from "react";
-import { useNavigate, useParams } from "react-router-dom";
+import { useEffect, useMemo, useState } from "react";
+import {
+  useNavigate,
+  useParams,
+  useSearchParams,
+} from "react-router-dom";
+import { useQuery } from "@tanstack/react-query";
 import {
   ActionIcon,
   Alert,
@@ -22,6 +27,7 @@ import {
   ThemeIcon,
 } from "@mantine/core";
 import {
+  AlertCircle,
   CheckCircle2,
   Container as ContainerIcon,
   FileText,
@@ -32,10 +38,13 @@ import {
   X,
 } from "lucide-react";
 import type { Freight } from "@edr/types";
+import { OperationDatePicker } from "@edr/ui-common";
 
+import { api } from "@/services/api";
 import { PageContainer } from "@/components/page";
 import { PageHeader } from "@/components/page/PageHeader";
 import { SectionCard } from "@/components/bookings/detail/SectionCard";
+import { contractsService } from "@/services/contracts.service";
 import {
   useContractCapacity,
   useContractDetail,
@@ -74,16 +83,61 @@ function emptyUnit(): UnitDraft {
 
 export default function GlCreateBookingForm() {
   const { id } = useParams<{ id: string }>();
+  const [searchParams] = useSearchParams();
+  // When GL accepts a shipment request, the form opens with ?requestId=… so it
+  // can prefill the requested quantities/date and mark the request accepted on
+  // success.
+  const requestId = searchParams.get("requestId");
   const navigate = useNavigate();
   const { data: contract, isLoading } = useContractDetail(id);
   const { data: capacity = [] } = useContractCapacity(id);
   const mutations = useContractMutations(id ?? "");
 
+  const { data: bookingRequest } = useQuery({
+    queryKey: ["shipment-request", requestId],
+    queryFn: () => contractsService.getBookingRequest(requestId!),
+    enabled: Boolean(requestId),
+  });
+
   const [scheduledDate, setScheduledDate] = useState("");
   const [contractRouteId, setContractRouteId] = useState<string | null>(null);
   const [notes, setNotes] = useState("");
   const [containerLines, setContainerLines] = useState<ContainerLineDraft[]>([]);
   const [bulkLines, setBulkLines] = useState<BulkLineDraft[]>([]);
+  const [prefilled, setPrefilled] = useState(false);
+
+  // Prefill once from an accepted shipment request: size/qty container lines
+  // (one blank unit per requested container) + bulk + route + notes. GL still
+  // enters per-unit container numbers + sets the binding shipment date.
+  useEffect(() => {
+    if (!bookingRequest || prefilled) return;
+    setPrefilled(true);
+    const lines = bookingRequest.requestedLines ?? {};
+    if (lines.containers?.length) {
+      setContainerLines(
+        lines.containers.map((c) => ({
+          containerSize: c.containerSize,
+          hazardousQuantity: c.hazardousQuantity ?? "",
+          reeferQuantity: c.reeferQuantity ?? "",
+          units: Array.from({ length: Math.max(1, c.quantity) }, () =>
+            emptyUnit(),
+          ),
+        })),
+      );
+    } else if (lines.bulk) {
+      setBulkLines([
+        {
+          cargoTypeId: lines.bulk.cargoTypeId ?? "",
+          cargoWeightTons: lines.bulk.cargoWeightTons ?? "",
+          itemCount: lines.bulk.itemCount ?? "",
+          hazardousQuantity: lines.bulk.hazardousQuantity ?? "",
+        },
+      ]);
+    }
+    if (bookingRequest.contractRouteId)
+      setContractRouteId(bookingRequest.contractRouteId);
+    if (bookingRequest.notes) setNotes(bookingRequest.notes);
+  }, [bookingRequest, prefilled]);
   // Price-confirm modal — GL reviews the estimate before booking on behalf of
   // the customer, mirroring the portal customer flow.
   const [priceOpen, setPriceOpen] = useState(false);
@@ -146,6 +200,60 @@ export default function GlCreateBookingForm() {
     [contract, quantities],
   );
 
+  // The route this shipment ships on (for the cargo-aware day list). For a
+  // single-route contract there's exactly one; for GENERAL multi-route, the
+  // selected route (defaults to the first).
+  const selectedRoute = useMemo(
+    () => routes.find((r) => r.id === contractRouteId) ?? routes[0],
+    [routes, contractRouteId],
+  );
+
+  // Cargo-aware availability query: only days where a train has remaining
+  // capacity AND enough matching-type wagons for the entered cargo. Null until
+  // the cargo is entered (so the Schedule section stays empty first).
+  const cargoQuery = useMemo<Freight.AvailableDaysForCargoQuery | null>(() => {
+    if (!selectedRoute?.originYardId || !selectedRoute?.destinationYardId)
+      return null;
+    if (isContainer) {
+      const containers = containerLines
+        .map((l) => ({
+          containerSize: l.containerSize,
+          quantity: l.units.length,
+        }))
+        .filter((c) => c.quantity >= 1);
+      if (containers.length === 0) return null;
+      return {
+        originYardId: selectedRoute.originYardId,
+        destinationYardId: selectedRoute.destinationYardId,
+        freightType: "CONTAINER",
+        containers,
+      };
+    }
+    const tons = bulkLines.reduce(
+      (s, l) => s + Number(l.cargoWeightTons || 0),
+      0,
+    );
+    if (tons <= 0) return null;
+    return {
+      originYardId: selectedRoute.originYardId,
+      destinationYardId: selectedRoute.destinationYardId,
+      freightType: "BULK",
+      cargoTypeCode:
+        contract?.pricingBreakdown?.lineItems?.find((li) => li.cargoTypeCode)
+          ?.cargoTypeCode ?? undefined,
+      totalWeightTons: tons,
+    };
+  }, [selectedRoute, isContainer, containerLines, bulkLines, contract?.pricingBreakdown]);
+
+  const { data: availableDays, isLoading: daysLoading } = useQuery({
+    ...api.trainScheduling.availableDaysForCargo.queryOptions({
+      input: cargoQuery ?? {
+        freightType: "BULK" as const,
+      },
+    }),
+    enabled: cargoQuery !== null,
+  });
+
   if (isLoading) {
     return (
       <PageContainer>
@@ -265,8 +373,20 @@ export default function GlCreateBookingForm() {
     }
 
     mutations.createBooking.mutate(payload, {
-      onSuccess: (booking) =>
-        navigate(`/dashboard/bookings/${booking.id}/milestones`),
+      onSuccess: async (booking) => {
+        if (requestId) {
+          // GENERAL+customs accept flow: mark the request accepted + link the
+          // booking, then hand off to the per-booking clearance review.
+          try {
+            await contractsService.acceptBookingRequest(requestId, booking.id);
+          } catch {
+            // Non-fatal — the booking exists; the request link can be retried.
+          }
+          navigate(`/dashboard/clearance/${booking.id}`);
+        } else {
+          navigate(`/dashboard/bookings/${booking.id}/milestones`);
+        }
+      },
     });
   };
 
@@ -312,38 +432,60 @@ export default function GlCreateBookingForm() {
             </Group>
           </Alert>
         )}
-        <SectionCard icon={FileText} title="Schedule">
-          <Grid gap="md">
-            <Grid.Col span={{ base: 12, sm: 6 }}>
-              <TextInput
-                label="Scheduled date"
-                type="date"
-                description="Binding shipment day"
-                value={scheduledDate}
-                onChange={(e) => setScheduledDate(e.currentTarget.value)}
-                required
-              />
-            </Grid.Col>
-            {needsRouteSelect && (
-              <Grid.Col span={{ base: 12, sm: 6 }}>
-                <Select
-                  label="Route"
-                  placeholder="Select contract route"
-                  value={contractRouteId}
-                  onChange={setContractRouteId}
-                  data={routes.map((r) => ({
-                    value: r.id,
-                    label: `${r.originYard?.label ?? r.originYard?.code ?? "Origin"} → ${
-                      r.destinationYard?.label ??
-                      r.destinationYard?.code ??
-                      "Destination"
-                    }`,
-                  }))}
-                  required
-                />
-              </Grid.Col>
-            )}
-          </Grid>
+        {bookingRequest ? (
+          <Alert
+            color="edr-green"
+            variant="light"
+            radius="md"
+            icon={<FileText size={16} />}
+            title="From shipment request"
+          >
+            Booking on behalf of the customer for request{" "}
+            <b>{bookingRequest.reference}</b>.
+            {bookingRequest.scheduledDate ? (
+              <>
+                {" "}
+                Customer requested{" "}
+                <b>
+                  {new Intl.DateTimeFormat("en-GB", {
+                    day: "2-digit",
+                    month: "short",
+                    year: "numeric",
+                  }).format(new Date(bookingRequest.scheduledDate))}
+                </b>{" "}
+                — set the binding shipment date below.
+              </>
+            ) : null}
+          </Alert>
+        ) : null}
+        <SectionCard icon={FileText} title="Route">
+          {needsRouteSelect ? (
+            <Select
+              label="Contract route"
+              placeholder="Select contract route"
+              value={contractRouteId}
+              onChange={setContractRouteId}
+              data={routes.map((r) => ({
+                value: r.id,
+                label: `${r.originYard?.label ?? r.originYard?.code ?? "Origin"} → ${
+                  r.destinationYard?.label ??
+                  r.destinationYard?.code ??
+                  "Destination"
+                }`,
+              }))}
+              required
+            />
+          ) : (
+            <Text size="sm" c="dimmed">
+              {selectedRoute
+                ? `${selectedRoute.originYard?.label ?? selectedRoute.originYard?.code ?? "Origin"} → ${
+                    selectedRoute.destinationYard?.label ??
+                    selectedRoute.destinationYard?.code ??
+                    "Destination"
+                  }`
+                : "This contract's only route."}
+            </Text>
+          )}
         </SectionCard>
 
         {isContainer ? (
@@ -610,6 +752,40 @@ export default function GlCreateBookingForm() {
           </SectionCard>
         )}
 
+        <SectionCard icon={FileText} title="Schedule">
+          {cargoQuery === null ? (
+            <Alert
+              color="yellow"
+              variant="light"
+              radius="md"
+              icon={<AlertCircle size={16} />}
+            >
+              Enter the cargo details first — available shipment days depend on
+              the wagons the cargo needs.
+            </Alert>
+          ) : (
+            <>
+              {bookingRequest?.scheduledDate ? (
+                <Text size="xs" c="dimmed" mb="xs">
+                  Customer requested{" "}
+                  {new Intl.DateTimeFormat("en-GB", {
+                    day: "2-digit",
+                    month: "short",
+                    year: "numeric",
+                  }).format(new Date(bookingRequest.scheduledDate))}{" "}
+                  — pick the binding shipment day below.
+                </Text>
+              ) : null}
+              <OperationDatePicker
+                availableDays={availableDays ?? []}
+                isLoading={daysLoading}
+                value={scheduledDate}
+                onChange={setScheduledDate}
+              />
+            </>
+          )}
+        </SectionCard>
+
         <SectionCard icon={FileText} title="Notes">
           <Textarea
             placeholder="Internal GL notes (optional)"
diff --git a/apps/edr-freight-web/backoffice/src/constants/URLS.ts b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
index d3195db6c..63e174a49 100644
--- a/apps/edr-freight-web/backoffice/src/constants/URLS.ts
+++ b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
@@ -154,6 +154,15 @@ export const URL_CONSTANTS = {
     OPS_CLEARANCE_HISTORY: "/contracts/clearance/ops-history",
     BOOKINGS: (id: string) => `/contracts/${id}/bookings`,
     CAPACITY: (id: string) => `/contracts/${id}/capacity`,
+    // Shipment requests (GENERAL + customs, Path B): customer → GL queue → booking.
+    BOOKING_REQUEST_QUEUE: "/contracts/booking-requests/queue",
+    BOOKING_REQUEST_BY_ID: (reqId: string) =>
+      `/contracts/booking-requests/${reqId}`,
+    BOOKING_REQUESTS: (id: string) => `/contracts/${id}/booking-requests`,
+    BOOKING_REQUEST_ACCEPT: (reqId: string) =>
+      `/contracts/booking-requests/${reqId}/accept`,
+    BOOKING_REQUEST_REJECT: (reqId: string) =>
+      `/contracts/booking-requests/${reqId}/reject`,
     MILESTONES: (id: string) => `/contracts/${id}/milestones`,
     BOOKING_MILESTONES: (bookingId: string) =>
       `/contracts/bookings/${bookingId}/milestones`,
@@ -197,6 +206,7 @@ export const URL_CONSTANTS = {
     ELIGIBLE_BOOKINGS: "/train-scheduling/eligible-bookings",
     BOOKABLE_SCHEDULES: "/train-scheduling/bookable-schedules",
     AVAILABLE_DAYS: "/train-scheduling/available-days",
+    AVAILABLE_DAYS_FOR_CARGO: "/train-scheduling/available-days-for-cargo",
     AVAILABLE_LOCOMOTIVES: "/train-scheduling/available-locomotives",
     BATCH_BOARD: "/train-scheduling/batch-board",
     BATCH_BOARD_DETAIL: (scheduleId: string) =>
diff --git a/apps/edr-freight-web/backoffice/src/features/bookings/booking-actions.config.ts b/apps/edr-freight-web/backoffice/src/features/bookings/booking-actions.config.ts
index 6928cc4d2..66bb9b1ea 100644
--- a/apps/edr-freight-web/backoffice/src/features/bookings/booking-actions.config.ts
+++ b/apps/edr-freight-web/backoffice/src/features/bookings/booking-actions.config.ts
@@ -2,7 +2,6 @@ import type { LucideIcon } from "lucide-react";
 import {
   Ban,
   Check,
-  Coins,
   FileSignature,
   MessageSquareWarning,
   Play,
@@ -36,7 +35,6 @@ export type BookingActionId =
   | "complete"
   | "operationAccept"
   | "operationRequestChanges"
-  | "operationAdjustPrice"
   | "cancel";
 
 export type BookingActionInputKind =
@@ -196,20 +194,6 @@ const OPERATION_REVIEW_ACTIONS: BookingActionDef[] = [
     inputLabel: "Message to customer",
     inputPlaceholder: "Describe what needs to change…",
   },
-  {
-    id: "operationAdjustPrice",
-    label: "Adjust price",
-    shortLabel: "Price",
-    description: "Set an adjusted total the customer must confirm",
-    confirmTitle: "Adjust the order price?",
-    confirmDescription:
-      "Enter the new total. The customer must confirm it before the order proceeds.",
-    variant: "outline",
-    icon: Coins,
-    input: "amount",
-    inputLabel: "Adjusted total",
-    inputPlaceholder: "0.00",
-  },
 ];
 
 const CANCEL_ACTION: BookingActionDef = {
@@ -280,7 +264,6 @@ const ACTION_PERMISSION: Partial<Record<BookingActionId, string>> = {
   complete: FREIGHT_PERMS.bookings.operations,
   operationAccept: FREIGHT_PERMS.bookings.operations,
   operationRequestChanges: FREIGHT_PERMS.bookings.operations,
-  operationAdjustPrice: FREIGHT_PERMS.bookings.operations,
   allocateBooking: FREIGHT_PERMS.trainScheduling.manage,
   cancel: FREIGHT_PERMS.bookings.cancel,
 };
diff --git a/apps/edr-freight-web/backoffice/src/hooks/bookings/useBookings.ts b/apps/edr-freight-web/backoffice/src/hooks/bookings/useBookings.ts
index 9b5f2b489..0a6e84b13 100644
--- a/apps/edr-freight-web/backoffice/src/hooks/bookings/useBookings.ts
+++ b/apps/edr-freight-web/backoffice/src/hooks/bookings/useBookings.ts
@@ -63,9 +63,8 @@ export function useBookingMutations(bookingId: string) {
 
   const reviewOperation = useMutation({
     mutationFn: (payload: {
-      decision: "ACCEPT" | "REQUEST_CHANGES" | "ADJUST_PRICE";
+      decision: "ACCEPT" | "REQUEST_CHANGES";
       note?: string;
-      amount?: number;
     }) => api.bookings.reviewOperation.call({ id: bookingId, ...payload }),
     onSuccess: (data) => onSuccess(data, "Operation request reviewed"),
     onError: () => toast.error("Failed to review operation request"),
diff --git a/apps/edr-freight-web/backoffice/src/pages/contracts/ShipmentRequestDetailPage.tsx b/apps/edr-freight-web/backoffice/src/pages/contracts/ShipmentRequestDetailPage.tsx
new file mode 100644
index 000000000..c04acfdca
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/contracts/ShipmentRequestDetailPage.tsx
@@ -0,0 +1,247 @@
+import { useState } from "react";
+import { useNavigate, useParams } from "react-router-dom";
+import { useMutation, useQuery, useQueryClient } from "@tanstack/react-query";
+import {
+  Alert,
+  Badge,
+  Box,
+  Button,
+  Group,
+  Loader,
+  Modal,
+  Stack,
+  Text,
+  Textarea,
+} from "@mantine/core";
+import {
+  AlertCircle,
+  CalendarDays,
+  PackagePlus,
+  XCircle,
+} from "lucide-react";
+import type { Freight } from "@edr/types";
+
+import { PageContainer } from "@/components/page/PageContainer";
+import { PageHeader } from "@/components/page/PageHeader";
+import { SectionCard } from "@/components/bookings/detail/SectionCard";
+import { contractsService } from "@/services/contracts.service";
+
+const fmtDate = (iso?: string | null) =>
+  iso
+    ? new Intl.DateTimeFormat("en-GB", {
+        weekday: "short",
+        day: "2-digit",
+        month: "short",
+        year: "numeric",
+      }).format(new Date(iso))
+    : "—";
+
+function lineRows(lines: Freight.RequestedShipmentLines) {
+  if (lines.containers?.length) {
+    return lines.containers.map(
+      (c) =>
+        `${c.quantity} × ${c.containerSize}` +
+        (c.hazardousQuantity ? ` · ${c.hazardousQuantity} hazardous` : "") +
+        (c.reeferQuantity ? ` · ${c.reeferQuantity} reefer` : ""),
+    );
+  }
+  if (lines.bulk) {
+    const b = lines.bulk;
+    const parts: string[] = [];
+    if (b.cargoWeightTons) parts.push(`${b.cargoWeightTons} tons`);
+    if (b.itemCount) parts.push(`${b.itemCount} items`);
+    if (b.hazardousQuantity) parts.push(`${b.hazardousQuantity} hazardous`);
+    return [parts.join(" · ") || "Bulk cargo"];
+  }
+  return ["—"];
+}
+
+export default function ShipmentRequestDetailPage() {
+  const { id: reqId } = useParams<{ id: string }>();
+  const navigate = useNavigate();
+  const queryClient = useQueryClient();
+  const [rejectOpen, setRejectOpen] = useState(false);
+  const [rejectNote, setRejectNote] = useState("");
+
+  const { data: request, isLoading } = useQuery({
+    queryKey: ["shipment-request", reqId],
+    queryFn: () => contractsService.getBookingRequest(reqId!),
+    enabled: Boolean(reqId),
+  });
+
+  const reject = useMutation({
+    mutationFn: () => contractsService.rejectBookingRequest(reqId!, rejectNote),
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ["shipment-request-queue"] });
+      navigate("/dashboard/shipment-requests");
+    },
+  });
+
+  if (isLoading) {
+    return (
+      <PageContainer>
+        <Group justify="center" py={80}>
+          <Loader color="edr-green" />
+        </Group>
+      </PageContainer>
+    );
+  }
+
+  if (!request) {
+    return (
+      <PageContainer>
+        <PageHeader title="Request not found" backTo="/dashboard/shipment-requests" />
+        <Alert color="red" radius="md" icon={<AlertCircle size={16} />}>
+          We couldn't load this shipment request.
+        </Alert>
+      </PageContainer>
+    );
+  }
+
+  const isPending = request.status === "PENDING";
+  const contractRef = request.contract?.reference ?? request.contractId;
+
+  return (
+    <PageContainer>
+      <Stack gap="lg">
+        <PageHeader
+          title={`Shipment request ${request.reference}`}
+          subtitle={`On contract ${contractRef}`}
+          backTo="/dashboard/shipment-requests"
+          breadcrumbs={[
+            { label: "Shipment Requests", href: "/dashboard/shipment-requests" },
+            { label: request.reference },
+          ]}
+          meta={
+            <Badge
+              variant="light"
+              radius="sm"
+              color={
+                request.status === "PENDING"
+                  ? "edr-green"
+                  : request.status === "ACCEPTED"
+                    ? "blue"
+                    : "gray"
+              }
+            >
+              {request.status}
+            </Badge>
+          }
+          action={
+            isPending ? (
+              <Group gap="sm">
+                <Button
+                  variant="light"
+                  color="red"
+                  radius="md"
+                  leftSection={<XCircle size={16} />}
+                  onClick={() => setRejectOpen(true)}
+                >
+                  Reject
+                </Button>
+                <Button
+                  color="edr-green"
+                  radius="md"
+                  leftSection={<PackagePlus size={16} />}
+                  onClick={() =>
+                    navigate(
+                      `/dashboard/contracts/${request.contractId}/create-booking?requestId=${request.id}`,
+                    )
+                  }
+                >
+                  Accept &amp; create booking
+                </Button>
+              </Group>
+            ) : request.status === "ACCEPTED" && request.createdBookingId ? (
+              <Button
+                variant="light"
+                color="edr-green"
+                radius="md"
+                onClick={() =>
+                  navigate(`/dashboard/clearance/${request.createdBookingId}`)
+                }
+              >
+                View booking clearance
+              </Button>
+            ) : undefined
+          }
+        />
+
+        <SectionCard icon={CalendarDays} title="Requested shipment">
+          <Stack gap="sm">
+            <Group justify="space-between">
+              <Text size="sm" c="dimmed">
+                Preferred date (informational)
+              </Text>
+              <Text size="sm" fw={600}>
+                {fmtDate(request.scheduledDate)}
+              </Text>
+            </Group>
+            <Box>
+              <Text size="sm" c="dimmed" mb={6}>
+                Quantities
+              </Text>
+              <Stack gap={4}>
+                {lineRows(request.requestedLines ?? {}).map((l, i) => (
+                  <Badge
+                    key={i}
+                    variant="light"
+                    color="edr-green"
+                    radius="sm"
+                    size="lg"
+                  >
+                    {l}
+                  </Badge>
+                ))}
+              </Stack>
+            </Box>
+            {request.notes ? (
+              <Box>
+                <Text size="sm" c="dimmed" mb={4}>
+                  Customer note
+                </Text>
+                <Text size="sm">{request.notes}</Text>
+              </Box>
+            ) : null}
+            {request.reviewNote ? (
+              <Alert color="red" variant="light" radius="md" mt="sm">
+                Rejected: {request.reviewNote}
+              </Alert>
+            ) : null}
+          </Stack>
+        </SectionCard>
+      </Stack>
+
+      <Modal
+        opened={rejectOpen}
+        onClose={() => setRejectOpen(false)}
+        centered
+        radius="md"
+        title="Reject shipment request"
+      >
+        <Stack gap="md">
+          <Textarea
+            label="Reason"
+            placeholder="Tell the customer why this request can't proceed…"
+            autosize
+            minRows={3}
+            value={rejectNote}
+            onChange={(e) => setRejectNote(e.currentTarget.value)}
+          />
+          <Group justify="flex-end">
+            <Button variant="default" onClick={() => setRejectOpen(false)}>
+              Cancel
+            </Button>
+            <Button
+              color="red"
+              loading={reject.isPending}
+              onClick={() => reject.mutate()}
+            >
+              Reject request
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+    </PageContainer>
+  );
+}
diff --git a/apps/edr-freight-web/backoffice/src/pages/contracts/ShipmentRequestsPage.tsx b/apps/edr-freight-web/backoffice/src/pages/contracts/ShipmentRequestsPage.tsx
new file mode 100644
index 000000000..03b80e165
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/contracts/ShipmentRequestsPage.tsx
@@ -0,0 +1,208 @@
+import { useMemo, useState } from "react";
+import { useNavigate } from "react-router-dom";
+import { useQuery } from "@tanstack/react-query";
+import {
+  ActionIcon,
+  Badge,
+  Box,
+  Group,
+  Stack,
+  Text,
+  TextInput,
+} from "@mantine/core";
+import { ChevronRight, Inbox, PackageSearch, RefreshCw, Search } from "lucide-react";
+import { DataTable, type ColumnDef } from "@edr/ui-common";
+import type { Freight } from "@edr/types";
+
+import { PageContainer } from "@/components/page/PageContainer";
+import { PageHeader } from "@/components/page/PageHeader";
+import { ruleEngineTable } from "@/components/ruleEngine/ruleEngineStyles";
+import { contractsService } from "@/services/contracts.service";
+
+const cellMeta = {
+  headerClassName: ruleEngineTable.headerCell,
+  cellClassName: ruleEngineTable.bodyCell,
+};
+
+const fmtDate = (iso?: string | null) =>
+  iso
+    ? new Intl.DateTimeFormat("en-GB", {
+        day: "2-digit",
+        month: "short",
+        year: "numeric",
+      }).format(new Date(iso))
+    : "—";
+
+/** Summarize requested quantities for the list row. */
+function summarizeLines(lines: Freight.RequestedShipmentLines): string {
+  if (lines.containers?.length) {
+    return lines.containers
+      .map((c) => `${c.quantity}× ${c.containerSize}`)
+      .join(", ");
+  }
+  if (lines.bulk) {
+    const b = lines.bulk;
+    if (b.cargoWeightTons) return `${b.cargoWeightTons} t bulk`;
+    if (b.itemCount) return `${b.itemCount} items`;
+    return "Bulk";
+  }
+  return "—";
+}
+
+interface RequestRow {
+  id: string;
+  reference: string;
+  contractReference: string;
+  scheduledDate?: string | null;
+  summary: string;
+}
+
+export default function ShipmentRequestsPage() {
+  const navigate = useNavigate();
+  const [query, setQuery] = useState("");
+
+  const { data, isLoading, isError, isFetching, refetch } = useQuery({
+    queryKey: ["shipment-request-queue"],
+    queryFn: () => contractsService.getBookingRequestQueue(),
+    refetchInterval: 30_000,
+  });
+
+  const rows = useMemo<RequestRow[]>(() => {
+    const all = (data ?? []).map((r) => ({
+      id: r.id,
+      reference: r.reference || r.id.slice(0, 8),
+      contractReference: r.contract?.reference ?? r.contractId,
+      scheduledDate: r.scheduledDate,
+      summary: summarizeLines(r.requestedLines ?? {}),
+    }));
+    const q = query.trim().toLowerCase();
+    if (!q) return all;
+    return all.filter(
+      (r) =>
+        r.reference.toLowerCase().includes(q) ||
+        r.contractReference.toLowerCase().includes(q) ||
+        r.summary.toLowerCase().includes(q),
+    );
+  }, [data, query]);
+
+  const columns = useMemo<ColumnDef<RequestRow>[]>(
+    () => [
+      {
+        id: "reference",
+        header: "Request",
+        meta: cellMeta,
+        cell: ({ row }) => (
+          <Text size="sm" fw={700} c="dark.5">
+            {row.original.reference}
+          </Text>
+        ),
+      },
+      {
+        id: "contract",
+        header: "Contract",
+        meta: cellMeta,
+        cell: ({ row }) => (
+          <Text size="sm" c="gray.7">
+            {row.original.contractReference}
+          </Text>
+        ),
+      },
+      {
+        id: "summary",
+        header: "Requested",
+        meta: cellMeta,
+        cell: ({ row }) => (
+          <Badge variant="light" color="edr-green" radius="sm">
+            {row.original.summary}
+          </Badge>
+        ),
+      },
+      {
+        id: "date",
+        header: "Preferred date",
+        meta: cellMeta,
+        cell: ({ row }) => (
+          <Text size="sm">{fmtDate(row.original.scheduledDate)}</Text>
+        ),
+      },
+      {
+        id: "go",
+        size: 56,
+        cell: () => (
+          <Group justify="flex-end" pr="xs">
+            <ChevronRight size={16} className="text-muted-foreground" />
+          </Group>
+        ),
+      },
+    ],
+    [],
+  );
+
+  return (
+    <PageContainer>
+      <Stack gap="lg">
+        <PageHeader
+          title="Shipment Requests"
+          subtitle="Customer requests to ship under general customs contracts. Accept one to create the booking and start its clearance."
+          meta={
+            <Badge
+              variant="light"
+              color="edr-green"
+              radius="sm"
+              leftSection={<PackageSearch size={13} />}
+            >
+              {rows.length} pending
+            </Badge>
+          }
+          action={
+            <ActionIcon
+              variant="default"
+              size="lg"
+              radius="md"
+              onClick={() => refetch()}
+              loading={isFetching}
+              aria-label="Refresh"
+            >
+              <RefreshCw size={16} />
+            </ActionIcon>
+          }
+        />
+
+        <TextInput
+          radius="md"
+          maw={360}
+          placeholder="Search request, contract, cargo…"
+          leftSection={<Search size={15} />}
+          value={query}
+          onChange={(e) => setQuery(e.currentTarget.value)}
+        />
+
+        {rows.length === 0 && !isLoading ? (
+          <Box
+            py={56}
+            style={{
+              borderRadius: 14,
+              border: "1px dashed var(--mantine-color-gray-3)",
+              textAlign: "center",
+            }}
+          >
+            <Inbox size={26} className="text-muted-foreground" />
+            <Text c="dimmed" mt="sm">
+              No pending shipment requests.
+            </Text>
+          </Box>
+        ) : (
+          <DataTable
+            columns={columns}
+            data={rows}
+            status={isLoading ? "loading" : isError ? "error" : "success"}
+            onRowClick={(row) =>
+              navigate(`/dashboard/shipment-requests/${row.id}`)
+            }
+            containerClassName="overflow-x-auto rounded-lg border border-edr-border"
+          />
+        )}
+      </Stack>
+    </PageContainer>
+  );
+}
diff --git a/apps/edr-freight-web/backoffice/src/services/api.ts b/apps/edr-freight-web/backoffice/src/services/api.ts
index 8ad915446..e6f8b7cf3 100644
--- a/apps/edr-freight-web/backoffice/src/services/api.ts
+++ b/apps/edr-freight-web/backoffice/src/services/api.ts
@@ -284,6 +284,32 @@ export const api = {
       ],
     ),
 
+    availableDaysForCargo: endpoint<
+      {
+        originYardId?: string;
+        destinationYardId?: string;
+        freightType: "CONTAINER" | "BULK";
+        cargoTypeCode?: string;
+        totalWeightTons?: number;
+        containers?: { containerSize: string; quantity: number }[];
+      },
+      string[]
+    >(
+      "train-scheduling",
+      "available-days-for-cargo",
+      (input) => trainSchedulingService.getAvailableDaysForCargo(input),
+      (input) => [
+        ...QUERY_KEYS.TRAIN_SCHEDULING.ROOT,
+        "available-days-for-cargo",
+        input.originYardId ?? "",
+        input.destinationYardId ?? "",
+        input.freightType,
+        input.cargoTypeCode ?? "",
+        input.totalWeightTons ?? 0,
+        JSON.stringify(input.containers ?? []),
+      ],
+    ),
+
     trainTrack: endpoint<{ id: string }, TrainTrackResponse>(
       "train-scheduling",
       "track",
@@ -1838,13 +1864,12 @@ export const api = {
     reviewOperation: endpoint<
       {
         id: string;
-        decision: "ACCEPT" | "REQUEST_CHANGES" | "ADJUST_PRICE";
+        decision: "ACCEPT" | "REQUEST_CHANGES";
         note?: string;
-        amount?: number;
       },
       BookingDetail
-    >("bookings", "reviewOperation", ({ id, decision, note, amount }) =>
-      bookingsService.reviewOperation(id, decision, { note, amount }),
+    >("bookings", "reviewOperation", ({ id, decision, note }) =>
+      bookingsService.reviewOperation(id, decision, { note }),
     ),
 
     approveStep: endpoint<ApproveStepPayload, BookingDetail>(
diff --git a/apps/edr-freight-web/backoffice/src/services/bookings.service.ts b/apps/edr-freight-web/backoffice/src/services/bookings.service.ts
index a6a5880f3..354b176b3 100644
--- a/apps/edr-freight-web/backoffice/src/services/bookings.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/bookings.service.ts
@@ -212,21 +212,14 @@ export const bookingsService = {
   /** Marketing/operations review of a drawdown order's operation request. */
   reviewOperation: (
     id: string,
-    decision: "ACCEPT" | "REQUEST_CHANGES" | "ADJUST_PRICE",
-    options: { note?: string; amount?: number } = {},
+    decision: "ACCEPT" | "REQUEST_CHANGES",
+    options: { note?: string } = {},
   ) =>
     postBooking<BookingDetail>(`/bookings/${id}/operation/review`, {
       decision,
       ...options,
     }),
 
-  /** Adjust a booking's total price (pass null amount to clear the adjustment). */
-  adjustPrice: (id: string, amount: number | null, reason?: string) =>
-    postBooking<BookingDetail>(`/bookings/${id}/adjust-price`, {
-      amount,
-      reason,
-    }),
-
   approveStep: ({ id, stepId, requiredRole }: ApproveStepPayload) =>
     postBooking<BookingDetail>(B.APPROVE_STEP(id, stepId), { requiredRole }),
 
diff --git a/apps/edr-freight-web/backoffice/src/services/contracts.service.ts b/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
index 8a3085098..c34d08b48 100644
--- a/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
@@ -244,6 +244,37 @@ export const contractsService = {
     return (unwrap(response.data) ?? []) as Freight.ContractCapacityLine[];
   },
 
+  // ── Shipment requests (GENERAL + customs) ──
+  /** GL queue of pending shipment requests across contracts. */
+  getBookingRequestQueue: async (): Promise<Freight.IBookingRequest[]> => {
+    const response = await client.get(C.BOOKING_REQUEST_QUEUE);
+    return (unwrap(response.data) ?? []) as Freight.IBookingRequest[];
+  },
+
+  listBookingRequests: async (
+    id: string,
+  ): Promise<Freight.IBookingRequest[]> => {
+    const response = await client.get(C.BOOKING_REQUESTS(id));
+    return (unwrap(response.data) ?? []) as Freight.IBookingRequest[];
+  },
+
+  getBookingRequest: async (
+    reqId: string,
+  ): Promise<Freight.IBookingRequest> => {
+    const response = await client.get(C.BOOKING_REQUEST_BY_ID(reqId));
+    return unwrap(response.data) as Freight.IBookingRequest;
+  },
+
+  acceptBookingRequest: (reqId: string, bookingId: string) =>
+    postContract<Freight.IBookingRequest>(C.BOOKING_REQUEST_ACCEPT(reqId), {
+      bookingId,
+    }),
+
+  rejectBookingRequest: (reqId: string, note?: string) =>
+    postContract<Freight.IBookingRequest>(C.BOOKING_REQUEST_REJECT(reqId), {
+      note,
+    }),
+
   // ── Clearance milestones ──
   listMilestonesForContract: async (
     id: string,
diff --git a/apps/edr-freight-web/backoffice/src/services/trainScheduling.service.ts b/apps/edr-freight-web/backoffice/src/services/trainScheduling.service.ts
index 2c8669137..253cc32a5 100644
--- a/apps/edr-freight-web/backoffice/src/services/trainScheduling.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/trainScheduling.service.ts
@@ -1,3 +1,4 @@
+import type { Freight } from "@edr/types";
 import { api as client } from "../auth/http";
 import { unwrap } from "@/utils/endpoint";
 import { URL_CONSTANTS } from "@/constants/URLS";
@@ -127,6 +128,24 @@ export const trainSchedulingService = {
     return unwrap(response.data).days;
   },
 
+  // Cargo-aware day pool (matching wagons + open train capacity). `containers`
+  // is serialized as a JSON string param (the server parses it).
+  getAvailableDaysForCargo: async (
+    query: Freight.AvailableDaysForCargoQuery,
+  ): Promise<string[]> => {
+    const { containers, ...rest } = query;
+    const response = await client.get<{ days: string[] }>(
+      URL_CONSTANTS.TRAIN_SCHEDULING.AVAILABLE_DAYS_FOR_CARGO,
+      {
+        params: {
+          ...rest,
+          ...(containers ? { containers: JSON.stringify(containers) } : {}),
+        },
+      },
+    );
+    return unwrap(response.data).days;
+  },
+
   runBatch: async (scheduleId: string): Promise<BatchBoardScheduleDetail> => {
     const response = await client.post<BatchBoardScheduleDetail>(
       URL_CONSTANTS.TRAIN_SCHEDULING.RUN_BATCH(scheduleId),
diff --git a/apps/edr-freight-web/portal/src/constants/URLS.ts b/apps/edr-freight-web/portal/src/constants/URLS.ts
index a5704d4bd..57d25dc55 100644
--- a/apps/edr-freight-web/portal/src/constants/URLS.ts
+++ b/apps/edr-freight-web/portal/src/constants/URLS.ts
@@ -135,6 +135,7 @@ export const URL_CONSTANTS = {
   TRAIN_SCHEDULING: {
     BOOKABLE_SCHEDULES: "/api/train-scheduling/bookable-schedules",
     AVAILABLE_DAYS: "/api/train-scheduling/available-days",
+    AVAILABLE_DAYS_FOR_CARGO: "/api/train-scheduling/available-days-for-cargo",
   },
 
   PAYMENTS: {
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/clearance/OperationDatePicker.tsx b/apps/edr-freight-web/portal/src/pages/bookings/clearance/OperationDatePicker.tsx
index 5e5782dfa..e006355ea 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/clearance/OperationDatePicker.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/clearance/OperationDatePicker.tsx
@@ -1,23 +1,5 @@
-import { Box, Button, Group, Text } from "@mantine/core";
 import { useQuery } from "@tanstack/react-query";
-import {
-  addMonths,
-  eachDayOfInterval,
-  endOfMonth,
-  endOfWeek,
-  format,
-  isSameMonth,
-  isToday,
-  startOfMonth,
-  startOfWeek,
-} from "date-fns";
-import {
-  Calendar as CalendarIcon,
-  Check,
-  ChevronLeft,
-  ChevronRight,
-} from "lucide-react";
-import { useMemo, useState } from "react";
+import { OperationDatePicker as DatePicker } from "@edr/ui-common";
 
 import { api } from "@/services/api";
 
@@ -29,11 +11,9 @@ interface OperationDatePickerProps {
 }
 
 /**
- * Compact month calendar for picking the binding shipment day at the
- * operation-request step. Only days that have an OPEN scheduled departure on the
- * booking route are selectable; all other days are disabled.
- *
- * Shared by the booking detail clearance card and the home-page action modal.
+ * Route-based day picker for the operation-request step: a thin query wrapper
+ * around the shared presentational `OperationDatePicker` from `@edr/ui-common`.
+ * Only days with an OPEN scheduled departure on the route are selectable.
  */
 export function OperationDatePicker({
   originYardId,
@@ -41,8 +21,6 @@ export function OperationDatePicker({
   value,
   onChange,
 }: OperationDatePickerProps) {
-  const [month, setMonth] = useState(() => startOfMonth(new Date()));
-
   const { data: availableDays, isLoading } = useQuery(
     api.bookings.getAvailableDays.queryOptions({
       input: { originYardId, destinationYardId },
@@ -50,170 +28,14 @@ export function OperationDatePicker({
     }),
   );
 
-  const departureDays = useMemo(
-    () => new Set(availableDays ?? []),
-    [availableDays],
-  );
-
-  const cells = useMemo(() => {
-    const start = startOfWeek(startOfMonth(month), { weekStartsOn: 1 });
-    const end = endOfWeek(endOfMonth(month), { weekStartsOn: 1 });
-    return eachDayOfInterval({ start, end }).map((date) => {
-      const dateString = format(date, "yyyy-MM-dd");
-      return {
-        date,
-        dateString,
-        day: date.getDate(),
-        inMonth: isSameMonth(date, month),
-        today: isToday(date),
-        selected: value === dateString,
-        hasDeparture: departureDays.has(dateString),
-      };
-    });
-  }, [month, departureDays, value]);
-
   return (
-    <Box
-      style={{
-        border: "1px solid #E6ECF2",
-        borderRadius: 12,
-        padding: 14,
-        maxWidth: 340,
-      }}
-    >
-      <Group justify="space-between" align="center" mb="sm">
-        <Button
-          variant="default"
-          size="xs"
-          px={6}
-          radius="xl"
-          onClick={() => setMonth((m) => addMonths(m, -1))}
-        >
-          <ChevronLeft size={15} />
-        </Button>
-        <Text fz="13px" fw={700} c="#10202F">
-          {format(month, "MMMM yyyy")}
-        </Text>
-        <Button
-          variant="default"
-          size="xs"
-          px={6}
-          radius="xl"
-          onClick={() => setMonth((m) => addMonths(m, 1))}
-        >
-          <ChevronRight size={15} />
-        </Button>
-      </Group>
-
-      {isLoading ? (
-        <Group justify="center" py="md" gap={8}>
-          <CalendarIcon size={15} color="#9AA8B5" />
-          <Text fz="12px" c="dimmed">
-            Loading available days…
-          </Text>
-        </Group>
-      ) : (
-        <>
-          <Box
-            style={{
-              display: "grid",
-              gridTemplateColumns: "repeat(7, 1fr)",
-              gap: 4,
-              marginBottom: 6,
-            }}
-          >
-            {["M", "T", "W", "T", "F", "S", "S"].map((d, i) => (
-              <Text key={i} ta="center" fz="10px" fw={700} c="#9AA8B5">
-                {d}
-              </Text>
-            ))}
-          </Box>
-          <Box
-            style={{
-              display: "grid",
-              gridTemplateColumns: "repeat(7, 1fr)",
-              gap: 4,
-            }}
-          >
-            {cells.map((c) => {
-              const clickable = c.hasDeparture && c.inMonth;
-              return (
-                <button
-                  key={c.dateString}
-                  type="button"
-                  disabled={!clickable}
-                  onClick={() => clickable && onChange(c.dateString)}
-                  style={{
-                    position: "relative",
-                    height: 34,
-                    borderRadius: 8,
-                    fontSize: 12.5,
-                    fontWeight: c.selected ? 800 : 600,
-                    cursor: clickable ? "pointer" : "default",
-                    border: c.selected
-                      ? "1.5px solid #12B981"
-                      : clickable
-                        ? "1px solid #CDEBDD"
-                        : "1px solid transparent",
-                    background: c.selected
-                      ? "#12B981"
-                      : clickable
-                        ? "#F4FBF7"
-                        : "transparent",
-                    color: c.selected
-                      ? "#fff"
-                      : !c.inMonth
-                        ? "#CBD5E1"
-                        : clickable
-                          ? "#0A6F4D"
-                          : "#C4CDD6",
-                    transition: "all 120ms ease",
-                  }}
-                >
-                  {c.day}
-                  {c.hasDeparture && c.inMonth && !c.selected && (
-                    <span
-                      style={{
-                        position: "absolute",
-                        bottom: 4,
-                        left: "50%",
-                        transform: "translateX(-50%)",
-                        width: 4,
-                        height: 4,
-                        borderRadius: "50%",
-                        background: "#12B981",
-                      }}
-                    />
-                  )}
-                  {c.selected && (
-                    <Check
-                      size={11}
-                      color="#fff"
-                      strokeWidth={3}
-                      style={{
-                        position: "absolute",
-                        bottom: 3,
-                        left: "50%",
-                        transform: "translateX(-50%)",
-                      }}
-                    />
-                  )}
-                </button>
-              );
-            })}
-          </Box>
-          {value && (
-            <Text fz="12px" c="#0A6F4D" fw={600} mt="sm">
-              Selected: {format(new Date(value + "T00:00:00"), "EEE, MMM d yyyy")}
-            </Text>
-          )}
-          {!isLoading && departureDays.size === 0 && (
-            <Text fz="12px" c="orange.7" mt="sm">
-              No scheduled departures found for this route yet.
-            </Text>
-          )}
-        </>
-      )}
-    </Box>
+    <DatePicker
+      availableDays={availableDays ?? []}
+      isLoading={isLoading}
+      value={value}
+      onChange={onChange}
+    />
   );
 }
+
+export default OperationDatePicker;
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/NewContractPage.tsx b/apps/edr-freight-web/portal/src/pages/contracts/NewContractPage.tsx
index 50b756df7..8845b13cd 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/NewContractPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/NewContractPage.tsx
@@ -285,13 +285,12 @@ export default function NewContractPage() {
     const isContainer = data.cargoType === "container";
 
     // Cargo scope rows — no quantities (doc §5.4). Container: one row per enabled
-    // size (+ optional commodity); bulk: a single commodity row.
+    // size; bulk: a single commodity row.
     // GENERAL contracts carry a quantity cap (draw-down); ONE_TIME does not.
     const isGeneral = data.contractKind === "general_contract";
     const cargoScope: Freight.CreateContractCargoScopeDto[] = isContainer
       ? data.enabledContainerSizes.map((size) => ({
           containerSize: size,
-          cargoTypeId: data.cargoCommodityId || undefined,
           quantityCap:
             isGeneral && data.containerSizeCaps[size]
               ? data.containerSizeCaps[size]
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentPage.tsx b/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentPage.tsx
index 737e0fc8d..f179016cd 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentPage.tsx
@@ -32,8 +32,8 @@ import {
 } from "lucide-react";
 
 import type { Freight } from "@edr/types";
+import { OperationDatePicker } from "@edr/ui-common";
 import { api } from "@/services/api";
-import { OperationDatePicker } from "@/pages/bookings/clearance/OperationDatePicker";
 import {
   SelectField,
   StepCard,
@@ -264,8 +264,8 @@ export default function NewShipmentPage() {
           {/* Single-step form — all sections on one page. */}
           <Stack gap="lg" className="mx-auto max-w-4xl">
             <RouteStep form={form} contract={contract} routes={routes} />
-            <ScheduleStep form={form} contract={contract} routes={routes} />
             <CargoStep form={form} contract={contract} />
+            <ScheduleStep form={form} contract={contract} routes={routes} />
             <NotesSection form={form} />
           </Stack>
         </Box>
@@ -486,6 +486,7 @@ function RouteStep({
 
 function ScheduleStep({
   form,
+  contract,
   routes,
 }: {
   form: ShipmentForm;
@@ -494,35 +495,96 @@ function ScheduleStep({
 }) {
   const contractRouteId = form.watch("contractRouteId");
   const route = routes.find((r) => r.id === contractRouteId) ?? routes[0];
+
+  // Read the cargo entered in the previous step so the day list reflects what
+  // can actually be shipped (matching wagons + open train capacity).
+  const isContainer = contract.freightType === "CONTAINER";
+  const containerLines = form.watch("containers");
+  const cargoWeightTons = form.watch("cargoWeightTons");
+  const itemCount = form.watch("itemCount");
+
+  const cargoQuery = useMemo<Freight.AvailableDaysForCargoQuery | null>(() => {
+    if (!route?.originYardId || !route?.destinationYardId) return null;
+    if (isContainer) {
+      const containers = (containerLines ?? [])
+        .map((l) => ({
+          containerSize: l.containerSize,
+          quantity: Number(l.quantity || 0),
+        }))
+        .filter((c) => c.quantity >= 1);
+      if (containers.length === 0) return null;
+      return {
+        originYardId: route.originYardId,
+        destinationYardId: route.destinationYardId,
+        freightType: "CONTAINER",
+        containers,
+      };
+    }
+    const tons = Number(cargoWeightTons || 0);
+    if (tons <= 0) return null;
+    return {
+      originYardId: route.originYardId,
+      destinationYardId: route.destinationYardId,
+      freightType: "BULK",
+      cargoTypeCode:
+        contract.pricingBreakdown?.lineItems?.find((li) => li.cargoTypeCode)
+          ?.cargoTypeCode ?? undefined,
+      totalWeightTons: tons,
+    };
+    // itemCount is referenced so the query refreshes when a PER_ITEM cargo
+    // amount changes (weight is the sizing input the backend uses).
+  }, [
+    route,
+    isContainer,
+    containerLines,
+    cargoWeightTons,
+    itemCount,
+    contract.pricingBreakdown,
+  ]);
+
+  const { data: availableDays, isLoading } = useQuery({
+    ...api.bookings.getAvailableDaysForCargo.queryOptions({
+      input: cargoQuery ?? ({ freightType: "BULK" } as Freight.AvailableDaysForCargoQuery),
+    }),
+    enabled: cargoQuery !== null,
+  });
+
   return (
     <StepCard>
       <StepHeader
         icon={<CalendarDays size={22} />}
         title="Schedule"
-        description="Pick the binding shipment day. Only days with an open departure on your route can be selected."
+        description="Pick the binding shipment day. Only days with an open train that has enough matching wagons for your cargo can be selected."
       />
-      <Controller
-        name="scheduledDate"
-        control={form.control}
-        render={({ field, fieldState }) => (
-          <Box>
-            <StepLabel>Shipment day *</StepLabel>
-            <Box mt={10}>
-              <OperationDatePicker
-                originYardId={route?.originYardId}
-                destinationYardId={route?.destinationYardId}
-                value={field.value ?? ""}
-                onChange={(d) => field.onChange(d)}
-              />
+      {cargoQuery === null ? (
+        <Alert color="yellow" variant="light" radius="md" icon={<AlertCircle size={16} />}>
+          Enter your cargo details first — available shipment days depend on the
+          wagons your cargo needs.
+        </Alert>
+      ) : (
+        <Controller
+          name="scheduledDate"
+          control={form.control}
+          render={({ field, fieldState }) => (
+            <Box>
+              <StepLabel>Shipment day *</StepLabel>
+              <Box mt={10}>
+                <OperationDatePicker
+                  availableDays={availableDays ?? []}
+                  isLoading={isLoading}
+                  value={field.value ?? ""}
+                  onChange={(d) => field.onChange(d)}
+                />
+              </Box>
+              {fieldState.error?.message && (
+                <Text fz="xs" c="red" mt={6}>
+                  {fieldState.error.message}
+                </Text>
+              )}
             </Box>
-            {fieldState.error?.message && (
-              <Text fz="xs" c="red" mt={6}>
-                {fieldState.error.message}
-              </Text>
-            )}
-          </Box>
-        )}
-      />
+          )}
+        />
+      )}
     </StepCard>
   );
 }
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/schema.ts b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/schema.ts
index 07b2673a7..015517f07 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/schema.ts
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/schema.ts
@@ -158,8 +158,6 @@ export const contractFormSchema = z
     // Container scope: the enabled sizes (min 1). Each becomes a
     // contract_cargo_scope row.
     enabledContainerSizes: z.array(z.enum(CONTAINER_SIZES)).default([]),
-    // Optional commodity label for the contract PDF (container scope).
-    cargoCommodityId: z.string().default(""),
     // GENERAL only: per-size container quantity cap (total bookable over the
     // validity window). Keyed by size; 0/undefined = uncapped. The NumberInput
     // can momentarily hold "" / undefined (empty field) — coerce those to 0 so
@@ -279,7 +277,6 @@ export const initialContractFormValues: DeepPartial<ContractFormValues> = {
 
   cargoType: "container",
   enabledContainerSizes: ["20ft"],
-  cargoCommodityId: "",
   containerSizeCaps: {},
   cargoTypePath: [],
   cargoFreeText: "",
@@ -318,7 +315,6 @@ export const contractStepFields: Record<
   1: [
     "cargoType",
     "enabledContainerSizes",
-    "cargoCommodityId",
     "containerSizeCaps",
     "cargoTypePath",
     "cargoFreeText",
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step3-cargo-scope.tsx b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step3-cargo-scope.tsx
index d924fb3bb..ebf6b0bd8 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step3-cargo-scope.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step3-cargo-scope.tsx
@@ -100,17 +100,6 @@ export function Step3CargoScope({
     );
   }, [referenceData, parentId]);
 
-  // Commodity options for the optional container commodity label.
-  const containerCommodityOptions = useMemo(() => {
-    if (!referenceData?.cargo_type) return [];
-    return referenceData.cargo_type.flatMap((g) =>
-      (g.children ?? []).map((c) => ({
-        value: c.id,
-        label: `${g.name} — ${c.name}`,
-      })),
-    );
-  }, [referenceData]);
-
   if (isLoading) {
     return (
       <div className="space-y-4">
@@ -183,27 +172,6 @@ export function Step3CargoScope({
         )}
       </div>
 
-      {/* Container commodity label (optional). */}
-      {cargoType === "container" && (
-        <Stack gap={14}>
-          {containerCommodityOptions.length > 0 && (
-            <Controller
-              name="cargoCommodityId"
-              control={form.control}
-              render={({ field, fieldState }) => (
-                <SelectField
-                  field={field}
-                  error={fieldState.error}
-                  label="Commodity (optional)"
-                  placeholder="Select a commodity for the contract document…"
-                  data={containerCommodityOptions}
-                />
-              )}
-            />
-          )}
-        </Stack>
-      )}
-
       {/* Bulk scope: a single commodity (cargo type path). No tonnage. */}
       {cargoType === "bulk" && (
         <Stack gap={12} mt={18}>
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-shipment-form/schema.ts b/apps/edr-freight-web/portal/src/pages/contracts/new-shipment-form/schema.ts
index 92ec3daee..33fbe30c7 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-shipment-form/schema.ts
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-shipment-form/schema.ts
@@ -4,10 +4,13 @@ import * as z from "zod";
 // Shipment booking under a contract (doc §8.1, Path A customer). Captures the
 // EXECUTION details the contract scope deliberately omits: a binding scheduled
 // date, container quantities + per-unit numbers/seals/VGM, or bulk tonnage.
+// Order: Route → Cargo Details → Schedule → Review. Cargo is captured BEFORE
+// Schedule so the schedule step can offer only days that are feasible for that
+// cargo (enough matching wagons + an open train with capacity).
 export const SHIPMENT_STEPS = [
   { id: 0, label: "Route", short: "Route" },
-  { id: 1, label: "Schedule", short: "Schedule" },
-  { id: 2, label: "Cargo Details", short: "Cargo" },
+  { id: 1, label: "Cargo Details", short: "Cargo" },
+  { id: 2, label: "Schedule", short: "Schedule" },
   { id: 3, label: "Review", short: "Review" },
 ] as const;
 
@@ -82,7 +85,7 @@ export const shipmentStepFields: Record<
   Array<Path<ShipmentFormValues>>
 > = {
   0: ["contractRouteId"],
-  1: ["scheduledDate"],
-  2: ["containers", "cargoWeightTons", "itemCount", "bulkHazardousQuantity"],
+  1: ["containers", "cargoWeightTons", "itemCount", "bulkHazardousQuantity"],
+  2: ["scheduledDate"],
   3: ["notes"],
 };
diff --git a/apps/edr-freight-web/portal/src/services/api.ts b/apps/edr-freight-web/portal/src/services/api.ts
index ef830bb31..4bb5e16e8 100644
--- a/apps/edr-freight-web/portal/src/services/api.ts
+++ b/apps/edr-freight-web/portal/src/services/api.ts
@@ -319,6 +319,12 @@ export const api = {
       ({ originYardId, destinationYardId }) =>
         bookingsService.getAvailableDays({ originYardId, destinationYardId }),
     ),
+
+    getAvailableDaysForCargo: endpoint<Freight.AvailableDaysForCargoQuery, string[]>(
+      "train-scheduling",
+      "availableDaysForCargo",
+      (input) => bookingsService.getAvailableDaysForCargo(input),
+    ),
   },
 
   contracts: {
diff --git a/apps/edr-freight-web/portal/src/services/bookings.service.ts b/apps/edr-freight-web/portal/src/services/bookings.service.ts
index 6a8c76795..25355cd61 100644
--- a/apps/edr-freight-web/portal/src/services/bookings.service.ts
+++ b/apps/edr-freight-web/portal/src/services/bookings.service.ts
@@ -265,4 +265,23 @@ export const bookingsService = {
     );
     return (data.data as Freight.AvailableDaysResponse).days;
   },
+
+  // Cargo-aware day pool: only days where a train has remaining capacity AND
+  // enough matching-type wagons for this cargo. `containers` is serialized as a
+  // JSON string param (the server parses it).
+  getAvailableDaysForCargo: async (
+    query: Freight.AvailableDaysForCargoQuery,
+  ): Promise<string[]> => {
+    const { containers, ...rest } = query;
+    const { data } = await client.get(
+      URL_CONSTANTS.TRAIN_SCHEDULING.AVAILABLE_DAYS_FOR_CARGO,
+      {
+        params: {
+          ...rest,
+          ...(containers ? { containers: JSON.stringify(containers) } : {}),
+        },
+      },
+    );
+    return (data.data as Freight.AvailableDaysResponse).days;
+  },
 };
diff --git a/docs/freight-platform/SYSTEM-FLOW.md b/docs/freight-platform/SYSTEM-FLOW.md
index 2abde1247..f80039ee1 100644
--- a/docs/freight-platform/SYSTEM-FLOW.md
+++ b/docs/freight-platform/SYSTEM-FLOW.md
@@ -1,354 +1,393 @@
-# EDR Freight — How the System Works (Step by Step)
+# EDR Freight — System Flow (API)
 
-A plain-language walkthrough of the whole customer journey:
+How the freight API drives a shipment end to end:
 
-**Onboarding → Contract → Clearance → Booking → Schedule → Delivery**
+**Onboarding → Contract → Booking → Clearance → Operation → Schedule → Delivery**
 
-Every step shows its branches. Read the arrows (`→`) as "then". Read **IF** blocks as the different paths.
+This document tracks the **API logic only** — exact statuses, transitions, branches, and endpoints as the `edr-freight-api` implements them. Read arrows (`→`) as "then". **IF** blocks are the branches.
+
+> Two facts shape everything below:
+> 1. **Clearance is per-booking, not pre-booking** (except the one-time-customs special case). The contract agrees terms; each booking carries its own customs document loop.
+> 2. **Who creates the booking depends on customs.** No customs → the customer. Customs (Path B) → Global Logistics (GL) on the customer's behalf.
 
 ---
 
 ## 1) Onboarding
 
-> Goal: register the company so it can make bookings. The wizard has **9 steps** in this order.
+> Register the company so a profile can transact. Only an **active profile** may create contracts or bookings.
 
 ```
-1. Nationality   2. Role/Operation   3. Company info   4. Personnel (GM)
-5. Contact person   6. Verify phone (OTP)   7. Power of Attorney (optional)
-8. Documents   9. Business license per profile
+Company → status PENDING
+Each operation profile (importer | exporter | freight_forwarder) → status PENDING
+Backoffice approves each profile → ACTIVE + reference (IM-00001 / EX-00001 / FF-00001)
+   → only an ACTIVE profile can create contracts / bookings
 ```
 
-### Step 1 — Pick nationality
+Documents required depend **only on nationality**:
 
-```
-Foreign  OR  Ethiopian
-```
-(stored on the company: `nationality = "foreign" | "ethiopian"`)
-
-### Step 2 — Pick operation type(s)
-
-You may pick **more than one**. Each one becomes its own *profile* with its own approval + license.
-
-```
-Importer  OR  Exporter  OR  Freight Forwarder
-(importer | exporter | freight_forwarder)
-```
-
-### Steps 3–7 — Fill company + people
-
-- **Company:** TIN (auto-looked-up from eTrade), name, email, phone, address (region/zone/woreda/kebele/house), VAT, FAN.
-- **Personnel:** General Manager name / email / phone.
-- **Contact person:** name / phone (+ optional position, email).
-- **Verify:** SMS OTP sent to the contact phone — must enter the 6-digit code.
-- **Power of Attorney:** all optional.
-
-### Step 8 — Upload company documents → **THIS IS WHERE THE PATH SPLITS**
-
-The required documents depend **only on nationality** (NOT on operation type).
-
-```
-IF Ethiopian  → upload:
-      • TIN Certificate
-      • Commercial License
-      • National ID
-
-IF Foreign    → upload:
-      • TIN Certificate
-      • Investment License
-      • National ID
-      • Passport
-```
-
-All are required (1 file each, pdf/jpg/png, ≤10 MB).
-
-### Step 9 — Business license per profile
-
-For **each** operation type you picked, upload that profile's business/trade license (1+ files each).
-
-### After onboarding finishes
-
-```
-Company status      → "Pending"   (backoffice must approve)
-Each profile status → "Pending"
-
-Backoffice approves each profile one by one
-   → profile status = "active", gets a reference (e.g. IM-00001 / EX-00001)
-   → only then can that profile create contracts/bookings
-```
-
-**Branch summary**
-
-| Nationality | Company documents required |
-|-------------|----------------------------|
+| Nationality | Company documents |
+|-------------|-------------------|
 | Ethiopian   | TIN Certificate · Commercial License · National ID |
 | Foreign     | TIN Certificate · Investment License · National ID · Passport |
 
-> Operation type changes **nothing** in the document set — only adds one business-license card per profile.
+Operation type adds one business-license card per profile — nothing else.
 
 ---
 
 ## 2) Contract
 
-> Goal: agree the terms (route, cargo, price) and sign. Only an **active profile** can do this.
+> Agree terms (route, cargo, price), run the approval chain, sign. Service: `ContractTransitionService`.
 
-### Create — the wizard (4 steps)
+### Setup choices that decide later paths
 
 ```
-Step 0  Setup        operation direction (import/export/intercity),
-                     contract kind (ONE_TIME vs GENERAL),
-                     new vs renewal, service type, currency,
-                     first/last mile, customs-clearing on/off, equipment return
-Step 1  Cargo+Route  container sizes OR bulk commodity, hazardous/reefer flags,
-                     origin & destination yard, extra routes (GENERAL only)
-Step 2  Documents    required onboarding docs + any contract-specific uploads
-Step 3  Review       check everything, see quotation, submit (or save draft)
+contractKind:          ONE_TIME  (one shipment per contract)
+                       GENERAL   (many shipments over a validity window)
+
+tradeDirection:        IMPORT | EXPORT | DOMESTIC
+
+customsClearingEnabled: true   → Path B (GL clears + books)   — IMPORT/EXPORT
+                        false  → Path A (customer self-clears + books) — IMPORT/EXPORT
+                        (DOMESTIC → no clearance at all)
 ```
 
-Two key choices made here decide later paths:
+### Status enum (`CONTRACT_STATUSES`)
 
 ```
-contract kind:        ONE_TIME  (one shipment at a time)
-                      GENERAL   (ship many times over a validity window)
-
-customs clearing:     ENABLED   → Path B  (Global Logistics clears for you)
-                      DISABLED  → Path A  (you self-clear)  — for IMPORT/EXPORT
-                      (DOMESTIC/intercity → no clearance at all)
+DRAFT · SUBMITTED · PRICE_CHANGED_PENDING_CONFIRM · CHANGES_REQUESTED
+PENDING_APPROVAL · APPROVED · APPROVED_PENDING_SIGNATURE · CONTRACT_READY
+SIGNED_CUSTOMER · FULLY_EXECUTED · CONTRACT_ACTIVE
+AWAITING_CLEARANCE_DOCUMENTS · CLEARANCE_UNDER_REVIEW · CLEARANCE_READY_FOR_BOOKING
+ACTIVE_SHIPMENT_IN_PROGRESS · CONTRACT_CLOSED · EXPIRED
+REJECTED · CANCELLED
+RENEWAL_DRAFT · RENEWAL_SUBMITTED · RENEWAL_PENDING_APPROVAL · AMENDMENTS_PROPOSED · ARCHIVED
 ```
 
-### Status journey (happy path)
+Clearance enum (`CONTRACT_CLEARANCE_STATUSES`): `NOT_APPLICABLE · AWAITING_DOCUMENTS · DOCUMENTS_UNDER_REVIEW · CLEARANCE_READY_FOR_BOOKING · SELF_CLEARED · ACTIVE_SHIPMENT_IN_PROGRESS`
+
+### Transition table
+
+| Method | Guard (allowed status) | Result |
+|--------|------------------------|--------|
+| `submit()` | DRAFT, CHANGES_REQUESTED | freeze rates → `SUBMITTED` |
+| `confirmSubmit()` | PRICE_CHANGED_PENDING_CONFIRM | freeze rates → `SUBMITTED` |
+| `staffAccept(validityDays)` | SUBMITTED | set validity window, build approval chain → `PENDING_APPROVAL` |
+| `requestChanges()` | SUBMITTED | review note → `CHANGES_REQUESTED` |
+| `reject()` | SUBMITTED, PENDING_APPROVAL | → `REJECTED` |
+| `approveStep(stepId, role)` | PENDING_APPROVAL, APPROVED_PENDING_SIGNATURE | complete step in order; all done → `APPROVED` |
+| `generateContract()` | APPROVED, APPROVED_PENDING_SIGNATURE | render PDF → `CONTRACT_READY` |
+| `sign(CUSTOMER)` | CONTRACT_READY | apply signature → `SIGNED_CUSTOMER` → auto `counterSign()` |
+| `counterSign(STAFF/DIRECTOR/CEO)` | SIGNED_CUSTOMER | **branch on path** ↓ |
+| `renew()` | any | clone with `renewalOfId`, version++ → `RENEWAL_DRAFT` |
+
+**Approval chain** (`instantiateApprovalSteps`): `LINE_STAFF` → optional `DIRECTOR` → optional `CEO`. Director required when `freightType = BULK` OR `cargoType.requiresDirectorApproval`.
+
+### The counter-sign branch — THIS is where the model differs from "clearance first"
 
 ```
-DRAFT
-  → SUBMITTED                       (customer submits; prices frozen)
-  → PENDING_APPROVAL                (staff accepts intake, sets validity window)
-  → APPROVED                        (approval chain signs: LINE_STAFF → DIRECTOR → CEO)
-  → CONTRACT_READY                  (staff generates the contract PDF)
-  → SIGNED_CUSTOMER                 (customer signs)
-  → counter-sign by staff/director/ceo … then it SPLITS ↓
+IF GENERAL + customsClearingEnabled (Path B):
+     NO contract-level clearance cycle.
+     status → CONTRACT_ACTIVE,  clearanceStatus → NOT_APPLICABLE
+     → customer requests shipments; GL creates + clears each booking (per-booking)
+
+IF ONE_TIME + customs  (Path A self-clear OR one-time-customs):
+     open a contract clearance cycle
+     status → AWAITING_CLEARANCE_DOCUMENTS,  clearanceStatus → AWAITING_DOCUMENTS
+     → contract-level clearance loop (section 3), then booking
+
+IF DOMESTIC (no customs):
+     status → FULLY_EXECUTED (ONE_TIME) or CONTRACT_ACTIVE (GENERAL)
+     → customer books immediately (section 4)
 ```
 
-### The counter-sign split → which path?
+> So contract-level clearance (section 3) only runs for the **one-time + customs** case. The common GENERAL-customs case goes straight to `CONTRACT_ACTIVE` and defers all clearance to the booking (section 5).
+
+### Side branches
 
 ```
-IF customs clearing ENABLED  (IMPORT/EXPORT)        → PATH B
-     status → AWAITING_CLEARANCE_DOCUMENTS
-
-IF customs clearing DISABLED (IMPORT/EXPORT)        → PATH A (self-clear)
-     status → AWAITING_CLEARANCE_DOCUMENTS
-
-IF DOMESTIC / intercity (no clearance)              → NO CLEARANCE
-     status → CONTRACT_ACTIVE (GENERAL) or FULLY_EXECUTED (ONE_TIME)
-     → customer can book a shipment right away (skip to section 4)
+staff requestChanges → CHANGES_REQUESTED → customer edits → submit → SUBMITTED
+staff reject         → REJECTED
+GENERAL contract     → renew → RENEWAL_DRAFT (clone of prior version)
 ```
 
-**Side branches at any review stage**
+### Endpoints (`contracts.controller.ts`)
 
 ```
-staff requests changes → CHANGES_REQUESTED → customer edits → SUBMITTED again
-staff rejects          → REJECTED
-customer/staff cancels → CANCELLED
-GENERAL contract later → renew → RENEWAL_DRAFT (copies the old contract)
+POST /contracts/:id/submit                       submit()
+POST /contracts/:id/confirm-submit               confirmSubmit()
+POST /contracts/:id/staff/accept                 staffAccept()
+POST /contracts/:id/staff/request-changes        requestChanges()
+POST /contracts/:id/staff/reject                 reject()
+POST /contracts/:id/approval-steps/:stepId/approve  approveStep()
+POST /contracts/:id/contract/generate            generateContract()
+GET  /contracts/:id/contract/view                view PDF/HTML
+POST /contracts/:id/contract/sign                sign()
+POST /contracts/:id/renew                         renew()
+GET  /contracts/:id/capacity                      remaining drawdown (GENERAL)
+POST /contracts/:id/bookings                      create booking under contract (section 4)
+GET  /contracts/list-summary                      list
+GET  /contracts/booking-requests/queue            staff shipment-request queue
 ```
 
 ---
 
-## 3) Clearance
+## 3) Contract-level clearance (ONE_TIME + customs only)
 
-> Only happens for IMPORT/EXPORT contracts. Two paths. The loop is the same idea:
-> **customer uploads → reviewer approves or queries → customer re-uploads → … → finalize.**
+> Runs only when the counter-sign branch opened a contract clearance cycle.
+> Service: `ContractClearanceService`. Loop: **upload → review (approve/query) → re-upload → finalize.**
 
-### Who reviews?
+### Who reviews
 
 ```
-PATH A  (self-clear, customs DISABLED)  → reviewed by OPERATIONS team
-PATH B  (customs, customs ENABLED)      → reviewed by GLOBAL LOGISTICS (GL)
+Path A (customsClearingEnabled = false)  → OPERATIONS
+Path B (customsClearingEnabled = true)   → GLOBAL LOGISTICS Ethiopia (GL ET)
 ```
 
-### The status sub-states
+### Document states & loop
 
 ```
-AWAITING_CLEARANCE_DOCUMENTS   customer must upload
-CLEARANCE_UNDER_REVIEW         reviewer is checking
-CLEARANCE_READY_FOR_BOOKING    (Path B) done — GL will make the booking
-SELF_CLEARED                   (Path A) done — customer will make the booking
+each document:  PENDING → APPROVED   (reviewer approves)
+                        → QUERIED    (reviewer demands re-upload, note required)
+                                     → contract back to AWAITING_CLEARANCE_DOCUMENTS
+                                       (only queried docs re-upload; approved stay)
+
+1. customer uploads all required docs  → CLEARANCE_UNDER_REVIEW, each doc PENDING
+2. reviewer goes doc by doc (approve / query)
+3. customer re-uploads queried docs → back to step 2
+4. all required docs APPROVED → finalize
 ```
 
-### The review loop (both paths)
+### Required-doc resolution (`contract-clearance.util.ts`)
 
 ```
-1. Customer uploads all required documents
-        → status = CLEARANCE_UNDER_REVIEW
-        → each document = PENDING
+input  (customer uploads):
+   Path B:  contract_clearance_{import|export}_{container|bulk}
+   Path A:  contract_clearance_selfclear_{import|export}_{container|bulk}
+   DOMESTIC: null (no gate)
 
-2. Reviewer goes document by document:
-        APPROVE  → that document = APPROVED
-        QUERY    → that document = QUERIED (note required)
-                   → contract drops back to AWAITING_CLEARANCE_DOCUMENTS
-                     (only the queried doc needs re-uploading; approved ones stay)
-
-3. Customer re-uploads the queried document → back to step 2
-
-4. When ALL required documents are APPROVED → finalize (below)
+output (GL uploads, container customs only):
+   contract_clearance_output_{import|export}_container
+   (bulk or non-customs → null)
 ```
 
-### PATH A — self-clear (Operations)
+### Finalize
 
 ```
-documents the CUSTOMER uploads (examples):
-   import: customs declaration (IM4/IM5), import release, duty/tax receipt,
-           delivery order, supporting doc
-   export: customs declaration (EX3/EX8), export release, transit (T1), supporting doc
-
-no output documents in Path A.
-
-Operations finalize  (POST .../clearance/ops-finalize)
-   requires: every required doc APPROVED
+opsFinalize()   Path A — requires every required input doc APPROVED
    → clearanceStatus = SELF_CLEARED
-   → contract status = CONTRACT_ACTIVE (GENERAL) or FULLY_EXECUTED (ONE_TIME)
-   → CUSTOMER creates the booking  (section 4)
-```
+   → contract status = CONTRACT_ACTIVE (GENERAL) | FULLY_EXECUTED (ONE_TIME)
+   → CUSTOMER creates booking
 
-### PATH B — customs (Global Logistics)
-
-```
-documents the CUSTOMER uploads (examples):
-   import container: commercial invoice, packing list, import license,
-                     certificate of origin, freight cost, bill of lading,
-                     VGM*, release order*
-   export container: booking confirmation, invoice, packing list,
-                     shipping instruction, bank permit, export license,
-                     VGM letter*, railway bill, delegation letter
-   (* = required)
-
-then GL uploads OUTPUT documents (container only):
-   import: IM4 (required), IM5 (optional), transit screenshot
-   export: EX3 (required), EX8, export release, T1
-
-GL finalize  (POST .../clearance/finalize)
-   requires: every required customer doc APPROVED
-             AND every required output doc uploaded
+finalize()      Path B — requires every required input APPROVED + every required output uploaded
    → clearanceStatus = CLEARANCE_READY_FOR_BOOKING
-   → GL (not the customer) creates the booking  (section 4)
+   → GL creates booking
 ```
 
-### Cycles (GENERAL contracts)
+### Endpoints
 
-A **cycle** is one clearance round. ONE_TIME contracts have a single cycle (#1). GENERAL contracts open a new cycle each time they need clearance before the next shipment.
-
-> Clearance (section 3) is **pre-booking**. After GL creates the booking, the work continues as **GL Phase 2** — see section 4b.
+```
+GET  /contracts/:id/clearance                    document grid
+POST /contracts/:id/clearance/documents          customer upload (multipart)
+POST /contracts/:id/clearance/review             GL approve | query
+POST /contracts/:id/clearance/output-documents   GL upload output docs
+POST /contracts/:id/clearance/finalize           GL finalize → CLEARANCE_READY_FOR_BOOKING
+POST /contracts/:id/clearance/ops-review         Ops approve | query
+POST /contracts/:id/clearance/ops-finalize       Ops finalize → SELF_CLEARED
+GET  /contracts/clearance/queue                  GL ET queue (customs contracts)
+GET  /contracts/clearance/ops-queue              Operations queue (self-clear)
+GET  /contracts/clearance/history                GL completed
+GET  /contracts/clearance/ops-history            Ops completed
+```
 
 ---
 
-## 4) Booking
+## 4) Booking — who creates it & the gate
 
-> Goal: turn a cleared/executed contract into an actual shipment. **Who creates it depends on the path.**
+> Turn a ready contract into a shipment. Service: `ContractBookingService` (creation gate), `BookingTransitionService` (lifecycle).
+> Endpoint: `POST /contracts/:id/bookings`.
+
+### The gate (`assertGate`)
 
 ```
-PATH A / DOMESTIC  → the CUSTOMER creates the booking
-PATH B (customs)   → GLOBAL LOGISTICS creates the booking on the customer's behalf
+Customs (Path B) — only GL ET (needs contracts.createBooking permission):
+     ONE_TIME : contract.clearanceStatus = CLEARANCE_READY_FOR_BOOKING
+     GENERAL  : contract.status = CONTRACT_ACTIVE
+     booking starts in AWAITING_DOCUMENTS (per-booking clearance), createdByRole = GL_ET
+
+No customs (Path A / DOMESTIC) — customer or staff:
+     contract.status = FULLY_EXECUTED or CONTRACT_ACTIVE
+     booking starts in OPERATION_REQUEST_PENDING (no clearance gate),
+     createdByRole = CUSTOMER | STAFF
 ```
 
-### The gate (who's allowed)
+So per-booking clearance applies to **every customs booking** — both the GENERAL drawdown and the one-time case (whose contract cycle already ran). Path A / domestic bookings skip straight to the operation request.
+
+### Booking status enum (`BOOKING_STATUSES`)
 
 ```
-IF contract has customs clearing (Path B):
-     only GL,  and only when clearanceStatus = CLEARANCE_READY_FOR_BOOKING
-
-IF no customs (Path A / DOMESTIC):
-     customer (or staff), and only when contract is FULLY_EXECUTED / CONTRACT_ACTIVE
+DRAFT · SUBMITTED · PRICE_CHANGED_PENDING_CONFIRM · CHANGES_REQUESTED
+PENDING_APPROVAL · APPROVED_PENDING_SIGNATURE · APPROVED · CONTRACT_READY
+SIGNED_CUSTOMER · FULLY_EXECUTED
+AWAITING_DOCUMENTS · DOCUMENTS_UNDER_REVIEW · CLEARANCE_READY
+OPERATION_REQUEST_PENDING · OPERATION_CHANGES_REQUESTED
+SELECTED_FOR_BATCH · ROAD_DISPATCH_PENDING · PAID · IN_TRANSIT · COMPLETED
+REJECTED · CANCELLED · EXPIRED · PENDING_CONSOLIDATION · CONSOLIDATED
 ```
 
-### Booking wizard (customer self-booking — 7 steps)
+Payment (`paymentStatus`): `PENDING → PNR_GENERATED → VERIFICATION_IN_PROGRESS → PAID` (or `FAILED`).
+Scheduling (`schedulingStatus`): `NOT_SCHEDULED · HOLDING · ELIGIBLE · SCHEDULED · DISPATCHED`.
 
-```
-0 Operation type     import / export / intercity (+ FF variants)
-1 Contract type      ONE_TIME vs GENERAL ; new vs renewal
-2 Service & mile     service type, currency (USD/ETB), first/last mile,
-                     equipment return, customs agent / customs on-off
-3 Cargo details      container list (type, qty, VGM) OR bulk weight,
-                     hazardous / refrigerated flags
-4 Route              origin & destination yard;
-                     scheduledDate REQUIRED for ONE_TIME (estimate only),
-                     NOT set for GENERAL (a day is chosen later)
-5 Documents          per-booking document uploads
-6 Review             notes, submit
-```
-
-### Booking status journey
+### Customer-self-booking lifecycle (Path A / domestic — same approval shape as a contract)
 
 ```
 DRAFT
-  → generate price → SUBMITTED            (if price changed: PRICE_CHANGED_PENDING_CONFIRM → confirm → SUBMITTED)
-  → PENDING_APPROVAL                       (staff accept intake)
-  → APPROVED / CONTRACT_READY              (approval chain)
-  → SIGNED_CUSTOMER → counter-sign … SPLIT ↓
-
-IF clearance applies → AWAITING_DOCUMENTS → DOCUMENTS_UNDER_REVIEW → CLEARANCE_READY
-IF no clearance      → FULLY_EXECUTED directly
+  → generate-price → submit
+       price unchanged → SUBMITTED
+       price changed   → PRICE_CHANGED_PENDING_CONFIRM → confirm-submit → SUBMITTED
+  → acceptIntake (staff)         → PENDING_APPROVAL  (validity window + approval steps)
+  → approveStep ×N (LINE_STAFF → DIRECTOR → CEO) → APPROVED  (auto-generates contract)
+  → CONTRACT_READY → customerSign → SIGNED_CUSTOMER
+  → marketingApprove → FULLY_EXECUTED   (sets fullyExecutedAt, lockedAt)
+  → (then operation request, section 5)
 ```
 
-> The booking has its **own** document clearance loop, mirroring the contract one
-> (upload → APPROVED/QUERIED → re-upload → finalize). Re-uploading a queried doc
-> resets it to PENDING. Booking proceeds only when all required docs are APPROVED.
+Side branches: `requestChanges → CHANGES_REQUESTED`; `staffReject / reject → REJECTED`; `cancel → CANCELLED` (DRAFT…CONTRACT_READY).
 
-### Pricing & payment
+### Transition methods (`BookingTransitionService`)
 
 ```
-price generated from rule engine + live rates, converted to chosen currency (USD/ETB)
-customer pays (Telebirr) once the booking is FULLY_EXECUTED / SELECTED_FOR_BATCH
-payment status: PENDING → VERIFICATION_IN_PROGRESS → PAID (or FAILED)
+submit · confirmSubmit · requestChanges · acceptIntake · staffReject · reject
+approveStep · rejectStep · generateContract · customerSign · marketingApprove
+governmentExpedite (govt fast-path → PAID)
+requestOperation · proceedToOperation · reviewOperationRequest
+submitClearanceDocuments · reviewDocument · uploadClearanceOutputDocuments · finalizeClearance
+startTransit · complete · cancel · requestConsolidation · removeConsolidation
 ```
 
 ---
 
-## 4b) Global Logistics — Phase 2 (after the booking exists)
+## 5) Per-booking clearance + operation request
 
-> Customs (Path B) shipments keep moving through GL after booking. This phase is
-> a **milestone timeline** plus a set of **structured GL actions**. The customer
-> only watches and, when asked, pays / uploads a duty slip.
+> The customs booking's own document loop, then everyone funnels into the operation request that puts the shipment in the schedule pool.
 
-### Milestone timeline
-
-When GL creates the booking, the system seeds the **post-booking milestones**
-for that direction (import ~15, export ~11). Each is `PENDING → COMPLETED`.
+### Per-booking clearance (customs bookings only)
 
 ```
-Import (post-booking):  WAGON_REQUESTED → FREIGHT_PAYMENT_SETTLED → WAGON_ALLOCATED
-   → GATEPASS_GRANTED → READY_FOR_LOADING → LOADED → DEPARTED_FROM_DJIBOUTI
-   → ARRIVED_ETHIOPIA → OFFLOADED → T1_CLOSED → RISK_ASSIGNED
-   → IMPORT_RELEASE_GRANTED → IMPORT_PROCESS_COMPLETED
-   → STORAGE_INVOICE_RAISED → EXIT_NOTE_GENERATED
-
-Export (post-booking):  WAGON_REQUESTED → FREIGHT_PAYMENT_PENDING → FREIGHT_PAYMENT_SETTLED
-   → WAGON_ALLOCATED → CARGO_ARRIVED → READY_FOR_LOADING → LOADED
-   → DEPARTED_TO_DJIBOUTI → ARRIVED_AT_DJIBOUTI → GATEPASS_GRANTED → OFFLOADED
+GL creates booking → AWAITING_DOCUMENTS
+  submitClearanceDocuments  (customer upload) → DOCUMENTS_UNDER_REVIEW
+  reviewDocument            (GL) → doc APPROVED | QUERIED (note)
+  uploadClearanceOutputDocuments (GL, customs output)
+  finalizeClearance         requires 100% required inputs APPROVED + required outputs present
+                            → CLEARANCE_READY
+  proceedToOperation        → OPERATION_REQUEST_PENDING
 ```
 
-Each milestone has an **owner**: ET (GL Ethiopia), DJ (GL Djibouti), OPS (Operations),
-CUST (customer). Backoffice shows the timeline with a **Complete** button on the
-next pending step; the customer portal shows the same timeline **read-only**.
+inputCode / outputCode resolve from `(tradeDirection, freightType, customsClearingEnabled)` — same scheme as the contract loop. Doc review status: `PENDING · APPROVED · QUERIED`.
 
-### GL actions (the structured part)
-
-Plain "Complete" covers most steps. These carry extra data, so they have their
-own UI cards on the backoffice **milestones page** (`GlActionsPanel`):
+### Operation request (all paths)
 
 ```
-Station routing   → route shipment to a station yard (+ bind GL staff)        (GL US-02)
-Customs risk      → assign GREEN / YELLOW / RED → completes RISK_ASSIGNED
-Duty & tax        → GL advises amount + declaration serial → completes
-                    DUTY_TAXES_ADVISED → customer uploads slip → DUTY_TAX_PAID
-GL documents      → upload DO / RO / T1 / import release / interchange /
-                    final declaration → auto-completes the matching milestone
-Cargo exception   → log SEAL_BROKEN / CONTAINER_OPENED / CONTAINER_DAMAGED /
-                    FLUID_LEAKING with photos → alert GL Ethiopia             (GL US-07)
+requestOperation()   guard CLEARANCE_READY | OPERATION_CHANGES_REQUESTED, valid schedule day
+                     → OPERATION_REQUEST_PENDING
+   (Path A / domestic bookings begin life here directly)
+
+reviewOperationRequest(decision):
+   ACCEPT           → acceptOperationRequest():
+                        train service → FULLY_EXECUTED + enqueue batch fill (origin, dest, day)
+                        truck service → ROAD_DISPATCH_PENDING   (skips train pool, section 7)
+   REQUEST_CHANGES  → OPERATION_CHANGES_REQUESTED (note; customer resubmits)
 ```
 
-**Doc-triggered milestones:** uploading the mapped document completes the
-milestone automatically — no separate click:
+### Clearance / operation endpoints (`bookings.controller.ts`)
 
-| Upload (code) | Completes milestone | Who |
-|---------------|---------------------|-----|
+```
+GET  /bookings/:id/clearance                     docs grid + GL review state
+POST /bookings/:id/clearance/documents           submitClearanceDocuments → DOCUMENTS_UNDER_REVIEW
+POST /bookings/:id/clearance/review              reviewClearanceDocument (approve | query)
+POST /bookings/:id/clearance/output-documents    GL upload output
+POST /bookings/:id/clearance/finalize            finalizeClearance → CLEARANCE_READY
+POST /bookings/:id/clearance/proceed             proceedToOperation → OPERATION_REQUEST_PENDING
+POST /bookings/:id/operation/review              reviewOperationRequest (ACCEPT | REQUEST_CHANGES)
+```
+
+Booking lifecycle endpoints (selected):
+
+```
+POST /bookings · PATCH /bookings/:id · DELETE /bookings/:id (DRAFT only)
+POST /bookings/:id/generate-price · /submit · /confirm-submit · /reject
+POST /bookings/:id/staff/accept · /staff/request-changes · /staff/reject
+POST /bookings/:id/approval-steps/:stepId/approve · /reject
+POST /bookings/:id/contract/generate · /contract/sign · GET /contract/view
+POST /bookings/:id/marketing/approve            → FULLY_EXECUTED
+POST /bookings/:id/government-expedite          govt → PAID
+POST /bookings/:id/operations/start-transit     → IN_TRANSIT
+POST /bookings/:id/operations/complete          → COMPLETED
+POST /bookings/:id/cancel                        → CANCELLED
+GET  /bookings/my                               customer payable list
+GET  /bookings/queues/:queue                    intake | approval | signatures | marketing | finance
+GET  /bookings/:id/tracking                     shipment tracking
+POST /bookings/:id/consolidation · DELETE · GET  pair partial-wagon bookings
+```
+
+---
+
+## 6) GL Phase 2 — post-booking milestones (customs / Path B)
+
+> Once GL creates a customs booking, the system seeds the **post-booking milestone timeline**.
+> Services: `ClearanceMilestoneService` (seed/advance), `GlOperationsService` (structured actions).
+> `seedPostBookingMilestones(booking)` runs at GL booking creation. Each milestone: `PENDING → COMPLETED` (or `SKIPPED`).
+
+### Milestone owners
+
+`ET` (GL Ethiopia) · `DJ` (GL Djibouti) · `OPS` (Operations) · `CUST` (Customer)
+
+### Import timeline (catalog order, post-booking segment)
+
+```
+WAGON_REQUESTED → FREIGHT_PAYMENT_SETTLED → WAGON_ALLOCATED → GATEPASS_GRANTED
+→ READY_FOR_LOADING → LOADED → DEPARTED_FROM_DJIBOUTI [HANDOFF ET↔DJ]
+→ ARRIVED_ETHIOPIA → OFFLOADED → T1_CLOSED → RISK_ASSIGNED
+→ IMPORT_RELEASE_GRANTED → IMPORT_PROCESS_COMPLETED
+→ STORAGE_INVOICE_RAISED → EXIT_NOTE_GENERATED
+```
+
+(Pre-booking import milestones — `IMPORT_DOCS_UPLOADED · PENDING_DOCUMENT_REVIEW · DOCUMENTS_APPROVED · UNDER_CUSTOMS_CLEARANCE · DECLARED · DUTY_TAXES_ADVISED · DUTY_TAX_PAID · DO_COLLECTED` — track the clearance loop and end at `DO_COLLECTED`.)
+
+### Export timeline (post-booking segment)
+
+```
+WAGON_REQUESTED → FREIGHT_PAYMENT_PENDING → FREIGHT_PAYMENT_SETTLED → WAGON_ALLOCATED
+→ CARGO_ARRIVED → READY_FOR_LOADING → LOADED → DEPARTED_TO_DJIBOUTI [HANDOFF]
+→ ARRIVED_AT_DJIBOUTI → GATEPASS_GRANTED → OFFLOADED
+```
+
+(Pre-booking export: `EXPORT_DOCS_UPLOADED · PENDING_DOCUMENT_REVIEW · DOCUMENTS_APPROVED · RELEASE_ORDER_SECURED · UNDER_CUSTOMS_CLEARANCE · DECLARED · EXPORT_RELEASED`.)
+
+### Advance logic
+
+```
+completeForBooking(bookingId, code, userId?, note?)   mark COMPLETED + triggeredAt/By
+completeForContract(contractId, code, …)               pre-booking contract milestones
+completeByDocTrigger(scope, code)                       auto-complete from a doc upload
+onHandoff(bookingId, code)                              fires on DEPARTED_* (notification reserved)
+```
+
+### Structured GL actions (`GlOperationsService` + `gl-operations.dto.ts`)
+
+```
+assignRisk     riskLevel = GREEN | YELLOW | RED           → completes RISK_ASSIGNED
+adviseDuty     {amount, currency, declarationSerial?}     → completes DUTY_TAXES_ADVISED
+                customer uploads slip → DUTY_TAX_PAID
+assignStation  {stationYardId, staffId?}                  sets glStationYardId/glAssignedStaffId (GL US-02)
+reportIncident incidentType = SEAL_BROKEN | CONTAINER_OPENED | CONTAINER_DAMAGED | FLUID_LEAKING
+                + description + photos → ClearanceIncident
+uploadDocuments / uploadDutySlip                          → doc-triggered milestone auto-complete
+```
+
+### Doc-triggered milestones (`DOC_CODE_TO_MILESTONE`)
+
+| Upload (code) | Completes | Owner |
+|---------------|-----------|-------|
 | `delivery_order` | DO_COLLECTED | GL DJ |
 | `release_order` | RELEASE_ORDER_SECURED | GL DJ |
 | `t1_transport_document` | T1_CLOSED | GL ET |
@@ -356,86 +395,99 @@ milestone automatically — no separate click:
 | `full_in_interchange` | OFFLOADED | GL DJ |
 | `final_declaration` | IMPORT_PROCESS_COMPLETED | GL ET |
 | `duty_tax_receipt` | DUTY_TAX_PAID | **Customer** |
+| `incident_photo` | (logging only, no milestone) | — |
 
-### ET ↔ DJ handoff
+### Endpoints
 
 ```
-DEPARTED_FROM_DJIBOUTI (import)  → lead returns to GL Ethiopia + Operations
-DEPARTED_TO_DJIBOUTI   (export)  → lead moves to GL Djibouti
-```
-Ownership region is encoded per-milestone in the catalog; notifications fire on
-handoff (notification module pending).
-
-### What the customer does in Phase 2
-
-```
-watch the timeline (read-only)
-pay duty/tax  → upload payment slip  (only when GL advised it)
-pay freight   → Pay button on the booking when batch-selected
-that's all — every other step is GL / Ops / Terminal
+POST /contracts/bookings/:bookingId/milestones/:code/complete   manual complete
+POST /contracts/:id/milestones/:code/complete                   pre-booking contract milestone
+POST /contracts/bookings/:bookingId/risk                        assignRisk
+POST /contracts/bookings/:bookingId/duty                        adviseDuty
+POST /contracts/bookings/:bookingId/station-assign              assignStation
+POST /contracts/bookings/:bookingId/documents                   GL doc upload (DO/RO/T1/…)
+POST /contracts/bookings/:bookingId/duty-slip                   customer duty slip
+GET  /contracts/bookings/:bookingId/incidents                   list
+POST /contracts/bookings/:bookingId/incidents                   reportIncident
+GET  /contracts/bookings/:bookingId/milestones                  timeline
 ```
 
-### Where it lives (Phase 2)
-
-| Area | Files |
-|------|-------|
-| Milestone seed/advance | `api/.../contracts/clearance-milestone.service.ts`, `clearance-milestone.catalog.ts` |
-| GL actions (risk/duty/station/docs/incident) | `api/.../contracts/gl-operations.service.ts`, `dto/gl-operations.dto.ts`, `entities/clearance-incident.entity.ts` |
-| Endpoints | `api/.../contracts/contracts.controller.ts` (`bookings/:id/risk` · `/duty` · `/station-assign` · `/documents` · `/incidents` · `/duty-slip`) |
-| Backoffice UI | `backoffice/.../pages/contracts/BookingMilestonesPage.tsx`, `components/contracts/ClearanceMilestoneTimeline.tsx`, `components/contracts/gl-actions/*` |
-| Portal UI | `portal/.../bookings/BookingDetailPage/components/ShipmentTrackingCard.tsx` |
-
-### Still out of scope (per design doc §18)
-
-Demurrage auto-calc & storage invoicing, finance AP closure, multimodal
-(sea/air + MTO/OBL/HBL), truck waybill PDF + POD signing. `STORAGE_INVOICE_RAISED`
-and `EXIT_NOTE_GENERATED` exist as **manual milestones** only — no fee engine yet.
+> Still manual-only (no fee engine): `STORAGE_INVOICE_RAISED`, `EXIT_NOTE_GENERATED`. Out of scope: demurrage auto-calc, finance AP closure, multimodal, truck waybill/POD.
 
 ---
 
-## 5) Schedule (Operations)
+## 7) Schedule — demand batching (`booking-batch.service.ts`)
 
-> Goal: put the booking on a train (or dispatch by road). Day-level pooling — the
-> customer picks a **day**, the batch engine assigns the actual **train** later.
+> Day-level pooling. Customer picks a **day**; the batch engine assigns the actual **train** later.
+> Cron groups bookings by `(origin yard, destination yard, day)`. EAT timezone, 3-hour windows (00–03 … 21–24).
+
+### Pool states (`boardState`, read-only view)
 
 ```
-1. Customer requests operation        pick a day that has an OPEN departure
-        → OPERATION_REQUEST_PENDING
+READY              FULLY_EXECUTED + fullyExecutedAt, no train link yet
+SELECTED_FOR_BATCH picked by fill, in pay window (trainScheduleId set, paymentDeadline set)
+ALLOCATED          linked to train via TrainScheduleBooking, PAID (or govt)
+WAITING            PAID but not yet linked (staff-reconciled)
+EXPIRED            failed to pay in window
+PENDING_CONTRACT   any other non-terminal state
+```
 
-2. Operations review the request → one of:
-        ACCEPT          → FULLY_EXECUTED (enters the train batch pool)
-                          (road service instead → ROAD_DISPATCH_PENDING, section 6)
-        REQUEST_CHANGES → OPERATION_CHANGES_REQUESTED (note required; customer resubmits)
-        ADJUST_PRICE    → OPERATION_PRICE_PENDING_CONFIRM
-                          (customer confirms new price → pool, or rejects → changes requested)
+### The cron cycle (every 3h; prod `0 */3 * * *`)
 
-3. Batch engine (cron) groups bookings by (origin yard, destination yard, day):
-        allocates to open train schedules by priority score
-        → SELECTED_FOR_BATCH, assigns trainScheduleId, sets payment deadline
+```
+1. Fill      distribute (route, dest, day) pool across OPEN schedules by priorityScore
+                pick earliest train; fit bookings (govt preempts commercial)
+                commercial → reserve: SELECTED_FOR_BATCH + paymentDeadline = now + 1h
+                govt        → allocate: PAID, SCHEDULED
+2. Settle    1h after window closes — allocate paid reservations,
+                expire unpaid (→ EXPIRED, unpin train), top up from waiting list
+3. Reconcile link orphaned PAID bookings to a schedule
+4. Allocate  auto-assign wagon slots to allocated bookings
+```
 
-4. Payment (if not already paid) → PAID
+`reserve()` → SELECTED_FOR_BATCH. `allocate()` → create `TrainScheduleBooking`, PAID, schedulingStatus SCHEDULED. `expire()` → trainScheduleId null, EXPIRED, schedulingStatus ELIGIBLE (back in pool).
 
-5. IN_TRANSIT  → COMPLETED
+### Payment → transit
+
+```
+SELECTED_FOR_BATCH / AWAITING_PAYMENT → pay (Telebirr) → PAID
+PAID → startTransit → IN_TRANSIT → complete → COMPLETED
 ```
 
 ### Wagon math
 
 ```
-wagons per booking = sum over containers of (qty × wagonsPerUnit), rounded up
+wagonsRequired = ⌈ Σ over containers (qty × wagonsPerUnit) ⌉
+```
+
+### Key endpoints (`train-scheduling.controller.ts`)
+
+```
+GET  /train-scheduling/available-days              days with OPEN departures
+GET  /train-scheduling/available-days-for-cargo    capacity-aware bookable days
+GET  /train-scheduling/bookable-schedules          OPEN same-route schedules
+GET  /train-scheduling/batch-board                 monitoring board (states + counts)
+GET  /train-scheduling/eligible-bookings           PAID/FULLY_EXECUTED ready to allocate
+POST /train-scheduling/{container|bulk}/schedules  create schedule
+POST /train-scheduling/schedules/:id/assign-bookings
+POST /train-scheduling/schedules/:id/run-batch     staff manual fill
+POST /train-scheduling/schedules/:id/run-allocation staff manual wagon allocation
+POST /train-scheduling/schedules/:id/finalize · /dispatch
+PATCH /train-scheduling/schedules/:id/booking-window  OPEN | CLOSE
+POST /train-scheduling/bookings/:bookingId/mark-paid · /expire · /move-schedule
+GET  /train-scheduling/schedules/:id/checkpoints · POST /checkpoints   tracking events
 ```
 
 ---
 
-## 6) Delivery / Last mile
+## 8) Delivery / last mile
 
 ```
-IF road service:
-     ACCEPT → ROAD_DISPATCH_PENDING (skips the train pool)
-     billed by KM, dispatched by truck (First-Mile operations)
+Road service:    reviewOperationRequest ACCEPT → ROAD_DISPATCH_PENDING (skips train pool)
+                 billed by KM, dispatched by truck (First-Mile operations)
 
-IF first/last mile chosen at booking:
-     pickup + delivery addresses captured; equipment return = WITH / WITHOUT
-     last-mile statuses: PAYMENT_PENDING → READY_TO_TRANSIT → IN_TRANSIT → RECEIVED_TO_PORT
+First/last mile: pickup + delivery addresses captured at booking; equipment return WITH | WITHOUT
+                 last-mile: PAYMENT_PENDING → READY_TO_TRANSIT → IN_TRANSIT → RECEIVED_TO_PORT
 ```
 
 ---
@@ -444,47 +496,47 @@ IF first/last mile chosen at booking:
 
 ```
 ONBOARD
-  nationality ─┬─ Ethiopian → TIN + Commercial License + National ID
-               └─ Foreign   → TIN + Investment License + National ID + Passport
-  pick profiles (importer/exporter/FF) → upload license per profile
-  → backoffice approves profile → profile ACTIVE
+  profile (importer/exporter/FF) approved → ACTIVE → can transact
 
-CONTRACT
-  wizard (setup → cargo+route → docs → review) → SUBMITTED
-  → staff accept → approval chain → CONTRACT_READY → customer sign → counter-sign
-  → SPLIT:
-       customs ENABLED  (import/export) → PATH B clearance
-       customs DISABLED (import/export) → PATH A clearance
-       DOMESTIC                         → no clearance, ready to book
+CONTRACT  (ContractTransitionService)
+  submit → staffAccept → approveStep×N (LINE_STAFF→DIRECTOR→CEO) → CONTRACT_READY
+  → sign(CUSTOMER) → counterSign → BRANCH:
+       GENERAL + customs   → CONTRACT_ACTIVE (NOT_APPLICABLE) — clearance deferred to booking
+       ONE_TIME + customs  → AWAITING_CLEARANCE_DOCUMENTS — contract clearance cycle (section 3)
+       DOMESTIC / no customs → FULLY_EXECUTED | CONTRACT_ACTIVE — book now
 
-CLEARANCE  (import/export only)   loop: upload → approve/query → re-upload → finalize
-  PATH A: Operations review → SELF_CLEARED            → CUSTOMER books
-  PATH B: GL review + GL output docs → READY_FOR_BOOKING → GL books
+BOOKING  (POST /contracts/:id/bookings, gate in ContractBookingService)
+  customs (Path B) → only GL → starts AWAITING_DOCUMENTS
+  no customs (Path A/domestic) → customer/staff → starts OPERATION_REQUEST_PENDING
 
-BOOKING
-  created by CUSTOMER (Path A / domestic) or GL (Path B)
-  price → pay → (its own doc clearance if applicable) → ready to schedule
+PER-BOOKING CLEARANCE  (customs only, BookingTransitionService)
+  upload → review(approve/query) → finalize → CLEARANCE_READY → proceed → OPERATION_REQUEST_PENDING
 
-GL PHASE 2  (customs/Path B, after booking)
-  milestone timeline: wagon → pay → allocate → load → depart → handover
+OPERATION REQUEST  (all paths)
+  requestOperation → OPERATION_REQUEST_PENDING
+  reviewOperationRequest ACCEPT → FULLY_EXECUTED (train) | ROAD_DISPATCH_PENDING (truck)
+
+GL PHASE 2  (customs, post-booking) — ClearanceMilestoneService + GlOperationsService
+  milestone timeline: wagon → pay → allocate → load → depart [handoff]
     → arrive → offload → T1 close → risk → release → complete
-  GL actions: station routing · risk (G/Y/R) · duty advise · DO/RO/T1 upload · incident
+  GL actions: risk (G/Y/R) · duty advise · station assign · DO/RO/T1 upload · incident
   customer: watch read-only · upload duty slip · pay freight
 
-SCHEDULE
-  request a day → Operations accept → batch engine → train assigned
-  → pay → IN_TRANSIT → COMPLETED
-  (road service → ROAD_DISPATCH_PENDING → truck)
+SCHEDULE  (booking-batch.service.ts, 3h EAT cron)
+  fill (route,dest,day) → SELECTED_FOR_BATCH (+1h pay) → pay → PAID/ALLOCATED
+  → IN_TRANSIT → COMPLETED   (road → ROAD_DISPATCH_PENDING → truck)
 ```
 
 ---
 
-### Where this lives in the code (quick map)
+### Code map
 
-| Area | Key files |
-|------|-----------|
-| Onboarding | `portal/.../components/onboarding/OnboardingWizardDialog.tsx`, `api/.../companies/companies.service.ts`, `api/src/seed/file-upload-settings.seeder.ts` |
-| Contract | `portal/.../contracts/new-contract-form/`, `api/.../contracts/contract-transition.service.ts`, `entities/contract.entity.ts` |
-| Clearance | `api/.../contracts/contract-clearance.service.ts`, `contract-clearance.util.ts`, `portal/.../contracts/ContractClearancePanel.tsx` |
-| Booking | `portal/.../bookings/new-booking-form/`, `api/.../bookings/booking-transition.service.ts`, `contract-booking.service.ts` |
-| Schedule | `api/.../train-scheduling/booking-batch.service.ts`, `backoffice/.../operations/FirstMilePage.tsx` |
+| Area | Key files (`apps/edr-freight-api/src/modules/…`) |
+|------|---------------------------------------------------|
+| Contract state machine | `contracts/contract-transition.service.ts`, `contracts/entities/contract.entity.ts`, `contracts/contracts.controller.ts` |
+| Contract clearance | `contracts/contract-clearance.service.ts`, `contracts/contract-clearance.util.ts` |
+| Booking gate | `contracts/contract-booking.service.ts` |
+| Booking lifecycle + per-booking clearance | `bookings/booking-transition.service.ts`, `bookings/entities/booking.entity.ts`, `bookings/bookings.controller.ts` |
+| GL Phase 2 | `contracts/clearance-milestone.service.ts`, `contracts/clearance-milestone.catalog.ts`, `contracts/gl-operations.service.ts`, `contracts/dto/gl-operations.dto.ts`, `contracts/entities/clearance-incident.entity.ts` |
+| Schedule / batch engine | `train-scheduling/booking-batch.service.ts`, `train-scheduling/train-scheduling.service.ts`, `train-scheduling/train-scheduling.controller.ts` |
+```
diff --git a/packages/types/src/freight/contracts.ts b/packages/types/src/freight/contracts.ts
index 39e032bfb..0dbadc50f 100644
--- a/packages/types/src/freight/contracts.ts
+++ b/packages/types/src/freight/contracts.ts
@@ -570,6 +570,74 @@ export interface CreateBookingUnderContractDto {
   notes?: string;
 }
 
+// ── Shipment / booking requests (GENERAL + customs, Path B) ─────────────────
+// On a GENERAL customs contract the customer cannot book directly. They submit a
+// shipment request (date + quantities); Global Logistics reviews it, then creates
+// the booking on their behalf and per-booking clearance begins.
+
+export const BOOKING_REQUEST_STATUSES = [
+  "PENDING",
+  "ACCEPTED",
+  "REJECTED",
+  "CANCELLED",
+] as const;
+export type BookingRequestStatus = (typeof BOOKING_REQUEST_STATUSES)[number];
+
+/** Requested quantities — container lines OR a single bulk line (no per-unit data). */
+export interface RequestedShipmentLines {
+  containers?: Array<{
+    containerSize: string;
+    quantity: number;
+    hazardousQuantity?: number;
+    reeferQuantity?: number;
+  }>;
+  bulk?: {
+    cargoTypeId?: string | null;
+    cargoWeightTons?: number;
+    itemCount?: number;
+    hazardousQuantity?: number;
+  };
+}
+
+export interface IBookingRequest extends BaseEntity {
+  reference: string;
+  contractId: string;
+  requestedByUserId?: string | null;
+  contractRouteId?: string | null;
+  /** Customer's preferred shipment day — informational; GL sets the binding date. */
+  scheduledDate?: string | null;
+  status: BookingRequestStatus;
+  requestedLines: RequestedShipmentLines;
+  notes?: string | null;
+  /** Set when GL accepts and creates the booking. */
+  createdBookingId?: string | null;
+  reviewedByStaffId?: string | null;
+  reviewedAt?: string | null;
+  reviewNote?: string | null;
+}
+
+export interface CreateBookingRequestDto {
+  contractRouteId?: string;
+  scheduledDate?: string;
+  containers?: Array<{
+    containerSize: string;
+    quantity: number;
+    hazardousQuantity?: number;
+    reeferQuantity?: number;
+  }>;
+  bulk?: {
+    cargoTypeId?: string | null;
+    cargoWeightTons?: number;
+    itemCount?: number;
+    hazardousQuantity?: number;
+  };
+  notes?: string;
+}
+
+export interface ReviewBookingRequestDto {
+  note?: string;
+}
+
 // ── Clearance review / finalize DTOs (Path B) ───────────────────────────────
 
 export interface ReviewContractClearanceDocumentDto {
diff --git a/packages/types/src/freight/index.ts b/packages/types/src/freight/index.ts
index b3d58288b..c3e16374a 100644
--- a/packages/types/src/freight/index.ts
+++ b/packages/types/src/freight/index.ts
@@ -592,6 +592,23 @@ export interface AvailableDaysQuery {
   destinationYardId?: string;
 }
 
+/**
+ * Cargo-aware availability query: beyond the route yards it carries the cargo
+ * sizing so the server only returns days where a train has remaining capacity
+ * AND enough matching-type wagons. Response reuses {@link AvailableDaysResponse}.
+ */
+export interface AvailableDaysForCargoQuery {
+  originYardId?: string;
+  destinationYardId?: string;
+  freightType: "CONTAINER" | "BULK";
+  /** Bulk cargo type code (e.g. "COFFEE"); ignored for container freight. */
+  cargoTypeCode?: string;
+  /** Total bulk weight in tons. */
+  totalWeightTons?: number;
+  /** Container lines (size + quantity) for container freight. */
+  containers?: { containerSize: string; quantity: number }[];
+}
+
 /**
  * Day-level booking pool: the EAT calendar days that have at least one OPEN
  * departure on a route. `days` are `yyyy-MM-dd` strings, e.g. `["2026-06-20"]`.
diff --git a/packages/ui-common/src/components/OperationDatePicker/OperationDatePicker.tsx b/packages/ui-common/src/components/OperationDatePicker/OperationDatePicker.tsx
new file mode 100644
index 000000000..ff4fc9c29
--- /dev/null
+++ b/packages/ui-common/src/components/OperationDatePicker/OperationDatePicker.tsx
@@ -0,0 +1,248 @@
+import { Box, Button, Group, Text } from "@mantine/core";
+import {
+  Calendar as CalendarIcon,
+  Check,
+  ChevronLeft,
+  ChevronRight,
+} from "lucide-react";
+import { useMemo, useState } from "react";
+
+export interface OperationDatePickerProps {
+  /** Selectable days as `yyyy-MM-dd` strings. */
+  availableDays: string[];
+  /** Show the loading state instead of the grid. */
+  isLoading?: boolean;
+  /** Currently selected day as `yyyy-MM-dd`, or "" when none. */
+  value: string;
+  /** Called with the picked `yyyy-MM-dd` day. */
+  onChange: (date: string) => void;
+}
+
+/** `yyyy-MM-dd` for a local date. */
+function fmtDay(d: Date): string {
+  const y = d.getFullYear();
+  const m = String(d.getMonth() + 1).padStart(2, "0");
+  const day = String(d.getDate()).padStart(2, "0");
+  return `${y}-${m}-${day}`;
+}
+
+const MONTH_NAMES = [
+  "January",
+  "February",
+  "March",
+  "April",
+  "May",
+  "June",
+  "July",
+  "August",
+  "September",
+  "October",
+  "November",
+  "December",
+];
+
+/**
+ * Presentational month calendar for picking a binding shipment day. Only the
+ * `availableDays` (passed in by the caller, which owns the query) are
+ * selectable; every other day is disabled. Framework-light: no data fetching,
+ * no date library — both the portal and backoffice feed it their own
+ * availability results so the picker renders identically in each app.
+ */
+export function OperationDatePicker({
+  availableDays,
+  isLoading = false,
+  value,
+  onChange,
+}: OperationDatePickerProps) {
+  // First-of-month for the visible month; defaults to the current month.
+  const [month, setMonth] = useState(() => {
+    const now = new Date();
+    return new Date(now.getFullYear(), now.getMonth(), 1);
+  });
+
+  const departureDays = useMemo(
+    () => new Set(availableDays ?? []),
+    [availableDays],
+  );
+
+  const cells = useMemo(() => {
+    const first = new Date(month.getFullYear(), month.getMonth(), 1);
+    // Monday-first grid: JS getDay() Sun=0..Sat=6 → shift so Mon=0.
+    const lead = (first.getDay() + 6) % 7;
+    const start = new Date(first);
+    start.setDate(first.getDate() - lead);
+
+    const today = new Date();
+    const todayStr = fmtDay(today);
+
+    return Array.from({ length: 42 }, (_, i) => {
+      const date = new Date(start);
+      date.setDate(start.getDate() + i);
+      const dateString = fmtDay(date);
+      return {
+        dateString,
+        day: date.getDate(),
+        inMonth: date.getMonth() === month.getMonth(),
+        today: dateString === todayStr,
+        selected: value === dateString,
+        hasDeparture: departureDays.has(dateString),
+      };
+    });
+  }, [month, departureDays, value]);
+
+  const shiftMonth = (delta: number) =>
+    setMonth((m) => new Date(m.getFullYear(), m.getMonth() + delta, 1));
+
+  return (
+    <Box
+      style={{
+        border: "1px solid #E6ECF2",
+        borderRadius: 12,
+        padding: 14,
+        maxWidth: 340,
+      }}
+    >
+      <Group justify="space-between" align="center" mb="sm">
+        <Button
+          variant="default"
+          size="xs"
+          px={6}
+          radius="xl"
+          onClick={() => shiftMonth(-1)}
+        >
+          <ChevronLeft size={15} />
+        </Button>
+        <Text fz="13px" fw={700} c="#10202F">
+          {MONTH_NAMES[month.getMonth()]} {month.getFullYear()}
+        </Text>
+        <Button
+          variant="default"
+          size="xs"
+          px={6}
+          radius="xl"
+          onClick={() => shiftMonth(1)}
+        >
+          <ChevronRight size={15} />
+        </Button>
+      </Group>
+
+      {isLoading ? (
+        <Group justify="center" py="md" gap={8}>
+          <CalendarIcon size={15} color="#9AA8B5" />
+          <Text fz="12px" c="dimmed">
+            Loading available days…
+          </Text>
+        </Group>
+      ) : (
+        <>
+          <Box
+            style={{
+              display: "grid",
+              gridTemplateColumns: "repeat(7, 1fr)",
+              gap: 4,
+              marginBottom: 6,
+            }}
+          >
+            {["M", "T", "W", "T", "F", "S", "S"].map((d, i) => (
+              <Text key={i} ta="center" fz="10px" fw={700} c="#9AA8B5">
+                {d}
+              </Text>
+            ))}
+          </Box>
+          <Box
+            style={{
+              display: "grid",
+              gridTemplateColumns: "repeat(7, 1fr)",
+              gap: 4,
+            }}
+          >
+            {cells.map((c) => {
+              const clickable = c.hasDeparture && c.inMonth;
+              return (
+                <button
+                  key={c.dateString}
+                  type="button"
+                  disabled={!clickable}
+                  onClick={() => clickable && onChange(c.dateString)}
+                  style={{
+                    position: "relative",
+                    height: 34,
+                    borderRadius: 8,
+                    fontSize: 12.5,
+                    fontWeight: c.selected ? 800 : 600,
+                    cursor: clickable ? "pointer" : "default",
+                    border: c.selected
+                      ? "1.5px solid #12B981"
+                      : clickable
+                        ? "1px solid #CDEBDD"
+                        : "1px solid transparent",
+                    background: c.selected
+                      ? "#12B981"
+                      : clickable
+                        ? "#F4FBF7"
+                        : "transparent",
+                    color: c.selected
+                      ? "#fff"
+                      : !c.inMonth
+                        ? "#CBD5E1"
+                        : clickable
+                          ? "#0A6F4D"
+                          : "#C4CDD6",
+                    transition: "all 120ms ease",
+                  }}
+                >
+                  {c.day}
+                  {c.hasDeparture && c.inMonth && !c.selected && (
+                    <span
+                      style={{
+                        position: "absolute",
+                        bottom: 4,
+                        left: "50%",
+                        transform: "translateX(-50%)",
+                        width: 4,
+                        height: 4,
+                        borderRadius: "50%",
+                        background: "#12B981",
+                      }}
+                    />
+                  )}
+                  {c.selected && (
+                    <Check
+                      size={11}
+                      color="#fff"
+                      strokeWidth={3}
+                      style={{
+                        position: "absolute",
+                        bottom: 3,
+                        left: "50%",
+                        transform: "translateX(-50%)",
+                      }}
+                    />
+                  )}
+                </button>
+              );
+            })}
+          </Box>
+          {value && (
+            <Text fz="12px" c="#0A6F4D" fw={600} mt="sm">
+              Selected:{" "}
+              {new Date(value + "T00:00:00").toLocaleDateString(undefined, {
+                weekday: "short",
+                month: "short",
+                day: "numeric",
+                year: "numeric",
+              })}
+            </Text>
+          )}
+          {departureDays.size === 0 && (
+            <Text fz="12px" c="orange.7" mt="sm">
+              No scheduled departures found for this route yet.
+            </Text>
+          )}
+        </>
+      )}
+    </Box>
+  );
+}
+
+export default OperationDatePicker;
diff --git a/packages/ui-common/src/components/OperationDatePicker/index.ts b/packages/ui-common/src/components/OperationDatePicker/index.ts
new file mode 100644
index 000000000..1a96449ef
--- /dev/null
+++ b/packages/ui-common/src/components/OperationDatePicker/index.ts
@@ -0,0 +1,5 @@
+export {
+  OperationDatePicker,
+  default,
+} from "./OperationDatePicker";
+export type { OperationDatePickerProps } from "./OperationDatePicker";
diff --git a/packages/ui-common/src/index.ts b/packages/ui-common/src/index.ts
index 337703f9a..2e8779076 100644
--- a/packages/ui-common/src/index.ts
+++ b/packages/ui-common/src/index.ts
@@ -20,6 +20,9 @@ export type {
   ViewableFile,
 } from "./components/FileViewer";
 
+export { OperationDatePicker } from "./components/OperationDatePicker";
+export type { OperationDatePickerProps } from "./components/OperationDatePicker";
+
 export { Badge } from "./components/badge";
 // export type { BadgeProps  } from "./components/badge";