diff --git a/apps/edr-freight-api/src/migrations/3000000000000-AddContractSuspension.ts b/apps/edr-freight-api/src/migrations/3000000000000-AddContractSuspension.ts
new file mode 100644
index 000000000..0e0484345
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/3000000000000-AddContractSuspension.ts
@@ -0,0 +1,25 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Backoffice contract suspension (reversible freeze at any post-signature step)
+ * and customer-initiated contract cancellation.
+ *
+ * Only one new column is needed: the status to restore when the suspension is
+ * lifted. The reason and the actor already have a home — contract_review_notes
+ * rows with note_type SUSPENSION / SUSPENSION_LIFTED / CANCELLATION.
+ */
+export class AddContractSuspension3000000000000 implements MigrationInterface {
+  name = 'AddContractSuspension3000000000000';
+
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(
+      `ALTER TABLE freight.contracts ADD COLUMN IF NOT EXISTS status_before_suspension varchar(40);`,
+    );
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(
+      `ALTER TABLE freight.contracts DROP COLUMN IF EXISTS status_before_suspension;`,
+    );
+  }
+}
diff --git a/apps/edr-freight-api/src/modules/bookings/booking-transition.accept.spec.ts b/apps/edr-freight-api/src/modules/bookings/booking-transition.accept.spec.ts
index 068ed53af..871d03c72 100644
--- a/apps/edr-freight-api/src/modules/bookings/booking-transition.accept.spec.ts
+++ b/apps/edr-freight-api/src/modules/bookings/booking-transition.accept.spec.ts
@@ -37,7 +37,7 @@ describe('BookingTransitionService — acceptIntake validity window', () => {
       {} as never, // fileUploadSettingsService
       {} as never, // bookingBatchService
       bookingsService as never,
-      { isPhasedGeneralCustomsBooking: () => false } as never,
+      { isPhasedCustomsBooking: () => false } as never,
       {} as never, // workflowService
       {} as never, // invoiceService
       { validate20ftPairing: jest.fn().mockResolvedValue([]) } as never,
@@ -59,6 +59,7 @@ describe('BookingTransitionService — acceptIntake validity window', () => {
         clearanceDocsUploadedToStaff: jest.fn(),
         dutySlipUploadedToStaff: jest.fn(),
       } as never, // notifier
+      { emit: jest.fn() } as never, // events
     );
     return { service, bookingsRepository, ruleEngineService, contractService };
   }
diff --git a/apps/edr-freight-api/src/modules/bookings/booking-transition.clearance.spec.ts b/apps/edr-freight-api/src/modules/bookings/booking-transition.clearance.spec.ts
index 890ae6344..0cc7e59e4 100644
--- a/apps/edr-freight-api/src/modules/bookings/booking-transition.clearance.spec.ts
+++ b/apps/edr-freight-api/src/modules/bookings/booking-transition.clearance.spec.ts
@@ -46,7 +46,7 @@ describe('BookingTransitionService — finalizeClearance gate', () => {
       fileUploadSettingsService as never,
       {} as never, // bookingBatchService
       bookingsService as never,
-      { isPhasedGeneralCustomsBooking: () => false } as never,
+      { isPhasedCustomsBooking: () => false } as never,
       {} as never, // workflowService
       {} as never, // invoiceService
       { validate20ftPairing: jest.fn().mockResolvedValue([]) } as never,
@@ -68,6 +68,7 @@ describe('BookingTransitionService — finalizeClearance gate', () => {
         clearanceDocsUploadedToStaff: jest.fn(),
         dutySlipUploadedToStaff: jest.fn(),
       } as never, // notifier
+      { emit: jest.fn() } as never, // events
     );
     return { service, bookingsRepository };
   }
@@ -149,7 +150,7 @@ describe('BookingTransitionService — finalizeClearance customs output gate', (
       fileUploadSettingsService as never,
       {} as never, // bookingBatchService
       bookingsService as never,
-      { isPhasedGeneralCustomsBooking: () => false } as never,
+      { isPhasedCustomsBooking: () => false } as never,
       {} as never, // workflowService
       {} as never, // invoiceService
       { validate20ftPairing: jest.fn().mockResolvedValue([]) } as never,
@@ -171,6 +172,7 @@ describe('BookingTransitionService — finalizeClearance customs output gate', (
         clearanceDocsUploadedToStaff: jest.fn(),
         dutySlipUploadedToStaff: jest.fn(),
       } as never, // notifier
+      { emit: jest.fn() } as never, // events
     );
     return { service, bookingsRepository };
   }
@@ -238,7 +240,7 @@ describe('BookingTransitionService — submitClearanceDocuments required-fields
       fileUploadSettingsService as never,
       {} as never, // bookingBatchService
       bookingsService as never,
-      { isPhasedGeneralCustomsBooking: () => false } as never,
+      { isPhasedCustomsBooking: () => false } as never,
       {} as never, // workflowService
       {} as never, // invoiceService
       { validate20ftPairing: jest.fn().mockResolvedValue([]) } as never,
@@ -260,6 +262,7 @@ describe('BookingTransitionService — submitClearanceDocuments required-fields
         clearanceDocsUploadedToStaff: jest.fn(),
         dutySlipUploadedToStaff: jest.fn(),
       } as never, // notifier
+      { emit: jest.fn() } as never, // events
     );
     return { service, bookingsRepository, filesService };
   }
diff --git a/apps/edr-freight-api/src/modules/bookings/booking-transition.operation.spec.ts b/apps/edr-freight-api/src/modules/bookings/booking-transition.operation.spec.ts
index cbbb999ef..5f82a8e3b 100644
--- a/apps/edr-freight-api/src/modules/bookings/booking-transition.operation.spec.ts
+++ b/apps/edr-freight-api/src/modules/bookings/booking-transition.operation.spec.ts
@@ -48,7 +48,7 @@ describe('BookingTransitionService — operation review', () => {
       {} as never, // fileUploadSettingsService
       bookingBatchService as never,
       bookingsService as never,
-      { isPhasedGeneralCustomsBooking: () => false } as never,
+      { isPhasedCustomsBooking: () => false } as never,
       {} as never, // workflowService
       invoiceService as never,
       { validate20ftPairing: jest.fn().mockResolvedValue([]) } as never,
@@ -70,6 +70,7 @@ describe('BookingTransitionService — operation review', () => {
         clearanceDocsUploadedToStaff: jest.fn(),
         dutySlipUploadedToStaff: jest.fn(),
       } as never, // notifier
+      { emit: jest.fn() } as never, // events
     );
     return { service, bookingsRepository, bookingBatchService, invoiceService };
   }
@@ -164,11 +165,12 @@ describe('BookingTransitionService — requestOperation export space gate', () =
       {} as never, // fileUploadSettingsService
       bookingBatchService as never,
       bookingsService as never,
-      { isPhasedGeneralCustomsBooking: () => false } as never,
+      { isPhasedCustomsBooking: () => false } as never,
       {} as never, // workflowService
       {} as never, // invoiceService
       { validate20ftPairing: jest.fn().mockResolvedValue([]) } as never,
       notifier as never,
+      { emit: jest.fn() } as never, // events
     );
     return { service, bookingsRepository, bookingBatchService };
   }
diff --git a/apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts b/apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts
index ec6e466b2..d7b24d514 100644
--- a/apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts
+++ b/apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts
@@ -7,7 +7,7 @@ import {
   Logger,
   Optional,
 } from "@nestjs/common";
-import { OnEvent } from "@nestjs/event-emitter";
+import { EventEmitter2, OnEvent } from "@nestjs/event-emitter";
 
 import { BookingBatchService } from '../train-scheduling/booking-batch.service';
 import { eatDay } from '../train-scheduling/batch-window.util';
@@ -56,11 +56,12 @@ export class BookingTransitionService {
         private readonly invoiceService: BookingInvoiceService,
     private readonly containerValidationService: ContainerValidationService,
     private readonly notifier: BookingLifecycleNotifierService,
+    private readonly events: EventEmitter2,
     @Optional() private readonly milestoneService?: ClearanceMilestoneService,
   ) {}
 
-  private isPhasedGeneralCustoms(booking: Booking): boolean {
-    return this.bookingClearanceService.isPhasedGeneralCustomsBooking(booking);
+  private isPhasedCustoms(booking: Booking): boolean {
+    return this.bookingClearanceService.isPhasedCustomsBooking(booking);
   }
 
   /** Reject submit when the booking's 20ft containers can't be balanced onto wagons. */
@@ -376,6 +377,8 @@ export class BookingTransitionService {
     } as never);
     const fresh = await this.bookingsService.findById(updated!.id);
     this.notifier.completed(fresh);
+    // A ONE_TIME contract closes on its single shipment being delivered.
+    this.events.emit('booking.completed', { bookingId });
     // Customer tracking: close out the tail milestones so a finished shipment
     // never shows a forever-pending timeline. EXIT_NOTE/PROCESS_COMPLETED are
     // implied by delivery; a storage invoice that was never raised is skipped
@@ -491,7 +494,7 @@ export class BookingTransitionService {
     operationReady?: boolean;
   }> {
     const booking = await this.bookingsService.findById(bookingId);
-    if (this.isPhasedGeneralCustoms(booking)) {
+    if (this.isPhasedCustoms(booking)) {
       return this.bookingClearanceService.getClearanceView(bookingId);
     }
     const { inputCode, outputCode, includesCustoms } =
@@ -650,7 +653,7 @@ export class BookingTransitionService {
       status: "DOCUMENTS_UNDER_REVIEW",
     } as never);
 
-    if (this.isPhasedGeneralCustoms(booking)) {
+    if (this.isPhasedCustoms(booking)) {
       await this.workflowService.onCustomerDocsUploadedForBooking(
         bookingId,
         booking.tradeDirection ?? 'IMPORT',
@@ -732,7 +735,7 @@ export class BookingTransitionService {
     }
     if (
       status === 'QUERIED' &&
-      this.isPhasedGeneralCustoms(booking) &&
+      this.isPhasedCustoms(booking) &&
       booking.preClearanceFinalizedAt
     ) {
       throw new BadRequestException(
@@ -755,7 +758,7 @@ export class BookingTransitionService {
         "CHANGES_REQUESTED",
         staffId,
       );
-      if (this.isPhasedGeneralCustoms(booking)) {
+      if (this.isPhasedCustoms(booking)) {
         await this.workflowService.onDocumentReviewReopenedForBooking(bookingId);
         await this.bookingsRepository.update(bookingId, {
           clearanceCurrentPhase: ContractDocPhase.GlEtReview,
@@ -767,7 +770,7 @@ export class BookingTransitionService {
     if (status === "QUERIED") {
       this.notifier.documentQueried(updated, fileKey, note ?? '');
     }
-    if (this.isPhasedGeneralCustoms(updated)) {
+    if (this.isPhasedCustoms(updated)) {
       const allApproved = await this.isClearanceFullyApproved(updated);
       if (allApproved) {
         await this.workflowService.onAllDocsApprovedForBooking(bookingId);
@@ -817,7 +820,7 @@ export class BookingTransitionService {
    */
   async finalizeClearance(bookingId: string): Promise<Booking> {
     const booking = await this.bookingsService.findById(bookingId);
-    if (this.isPhasedGeneralCustoms(booking)) {
+    if (this.isPhasedCustoms(booking)) {
       throw new BadRequestException(
         'General customs bookings use phased clearance — complete milestones via the phased actions instead of finalize.',
       );
diff --git a/apps/edr-freight-api/src/modules/bookings/bookings.repository.ts b/apps/edr-freight-api/src/modules/bookings/bookings.repository.ts
index a0b3b4e0e..0d7708789 100644
--- a/apps/edr-freight-api/src/modules/bookings/bookings.repository.ts
+++ b/apps/edr-freight-api/src/modules/bookings/bookings.repository.ts
@@ -1,8 +1,16 @@
 import { BaseRepository } from '@edr/api-common';
 import { SchedulingStatus } from '@edr/types';
-import { Injectable } from '@nestjs/common';
+import { ConflictException, Injectable } from '@nestjs/common';
 import { InjectRepository } from '@nestjs/typeorm';
-import { DataSource, EntityManager, FindOptionsWhere, In, Repository, SelectQueryBuilder } from 'typeorm';
+import {
+  DataSource,
+  DeepPartial,
+  EntityManager,
+  FindOptionsWhere,
+  In,
+  Repository,
+  SelectQueryBuilder,
+} from 'typeorm';
 
 import { wagonsPerUnitForSize } from '../rule-engine/container-type.util';
 import { ContainerType } from '../rule-engine/entities/container-type.entity';
@@ -26,6 +34,22 @@ import {
 import { FileRecord } from '../files/entities/file.entity';
 import { ContainerWeightResult } from '../rule-engine/rule-engine.service';
 
+/** A booking is ready for a batch: commercial = signed, government = approved/paid. */
+const BATCH_POOL_READY = `((booking.is_government = false AND booking.status = 'FULLY_EXECUTED')
+  OR (booking.is_government = true AND booking.status IN ('APPROVED','PAID')))`;
+
+/**
+ * Suspending a contract freezes its bookings, so they drop out of every
+ * scheduling pool. Filtering here (rather than letting the write guard throw)
+ * keeps the batch crons quiet — a frozen contract simply stops being a
+ * candidate until the suspension is lifted.
+ */
+const NOT_ON_SUSPENDED_CONTRACT = `(booking.contract_id IS NULL
+  OR NOT EXISTS (
+    SELECT 1 FROM freight.contracts c
+    WHERE c.id = booking.contract_id AND c.status = 'SUSPENDED'
+  ))`;
+
 export interface BookingListFilterOptions {
   statuses?: string[];
   status?: string;
@@ -68,6 +92,42 @@ export class BookingsRepository extends BaseRepository<Booking> {
     return this.repository.findOne({ where: { reference } });
   }
 
+  /**
+   * Suspending a contract freezes its bookings too, so the single write path
+   * every booking mutation funnels through is the place to enforce it — one
+   * guard instead of one per transition method.
+   *
+   * The batch/scheduling pools filter suspended contracts out up front
+   * (see {@link excludeSuspendedContract}), so the engine and its crons never
+   * reach a frozen booking and this only ever fires on a user-initiated action.
+   *
+   * ponytail: the seven `manager.getRepository(Booking)` writes inside
+   * train-scheduling transactions bypass this — they only run on bookings the
+   * pool already handed out, which the filter above has excluded. Move them onto
+   * this repository if that ever stops holding.
+   */
+  private async assertContractNotSuspended(id: string): Promise<void> {
+    const row = await this.repository
+      .createQueryBuilder('booking')
+      .select('contract.status', 'status')
+      .innerJoin(Contract, 'contract', 'contract.id = booking.contract_id')
+      .where('booking.id = :id', { id })
+      .getRawOne<{ status: string }>();
+    if (row?.status === 'SUSPENDED') {
+      throw new ConflictException(
+        'This shipment belongs to a suspended contract. EDR must lift the suspension before it can move.',
+      );
+    }
+  }
+
+  override async update(
+    id: string,
+    data: DeepPartial<Booking>,
+  ): Promise<Booking | null> {
+    await this.assertContractNotSuspended(id);
+    return super.update(id, data);
+  }
+
   /**
    * Highest NNNNNN sequence already issued for `BK-<year>-…` references.
    * Includes soft-deleted bookings so the next number clears references that
@@ -1032,7 +1092,8 @@ export class BookingsRepository extends BaseRepository<Booking> {
         'scheduleBooking.booking_id = booking.id',
       )
       .where('booking.status = :paidStatus', { paidStatus: 'PAID' })
-      .andWhere('scheduleBooking.id IS NULL');
+      .andWhere('scheduleBooking.id IS NULL')
+      .andWhere(NOT_ON_SUSPENDED_CONTRACT);
 
     // Day-level pooling: customers no longer set train_schedule_id, so the wizard
     // surfaces the whole (route, EAT day) pool. Fall back to the legacy
@@ -1091,10 +1152,8 @@ export class BookingsRepository extends BaseRepository<Booking> {
       .leftJoin(TrainScheduleBooking, 'sb', 'sb.booking_id = booking.id')
       .where('booking.train_schedule_id = :scheduleId', { scheduleId })
       .andWhere('sb.id IS NULL')
-      .andWhere(
-        `((booking.is_government = false AND booking.status = 'FULLY_EXECUTED')
-          OR (booking.is_government = true AND booking.status IN ('APPROVED','PAID')))`,
-      )
+      .andWhere(BATCH_POOL_READY)
+      .andWhere(NOT_ON_SUSPENDED_CONTRACT)
       .orderBy('booking.is_government', 'DESC')
       .addOrderBy('booking.priority_score', 'DESC')
       .addOrderBy('booking.fully_executed_at', 'ASC')
@@ -1130,10 +1189,8 @@ export class BookingsRepository extends BaseRepository<Booking> {
         { day },
       )
       .andWhere('sb.id IS NULL')
-      .andWhere(
-        `((booking.is_government = false AND booking.status = 'FULLY_EXECUTED')
-          OR (booking.is_government = true AND booking.status IN ('APPROVED','PAID')))`,
-      )
+      .andWhere(BATCH_POOL_READY)
+      .andWhere(NOT_ON_SUSPENDED_CONTRACT)
       .orderBy('booking.is_government', 'DESC')
       .addOrderBy('booking.priority_score', 'DESC')
       .addOrderBy('booking.fully_executed_at', 'ASC')
@@ -1170,10 +1227,8 @@ export class BookingsRepository extends BaseRepository<Booking> {
         { day },
       )
       .andWhere('sb.id IS NULL')
-      .andWhere(
-        `((booking.is_government = false AND booking.status = 'FULLY_EXECUTED')
-          OR (booking.is_government = true AND booking.status IN ('APPROVED','PAID')))`,
-      )
+      .andWhere(BATCH_POOL_READY)
+      .andWhere(NOT_ON_SUSPENDED_CONTRACT)
       .orderBy('booking.is_government', 'DESC')
       .addOrderBy('booking.priority_score', 'DESC')
       .addOrderBy('booking.fully_executed_at', 'ASC')
diff --git a/apps/edr-freight-api/src/modules/bookings/clearance.util.spec.ts b/apps/edr-freight-api/src/modules/bookings/clearance.util.spec.ts
index 0e858e702..81e5c833a 100644
--- a/apps/edr-freight-api/src/modules/bookings/clearance.util.spec.ts
+++ b/apps/edr-freight-api/src/modules/bookings/clearance.util.spec.ts
@@ -62,13 +62,15 @@ describe('clearance.util — clearanceCodesForBooking (intercity)', () => {
     expect(direct.inputCode).toBe(INTERCITY_DOCUMENTS_SETTING_CODE);
   });
 
-  it('ONE_TIME contract drawdowns skip the per-booking set (contract collected it)', () => {
+  it('ONE_TIME contract shipments carry the same per-booking set', () => {
+    // Contracts no longer collect clearance documents — every shipment does,
+    // whatever kind of contract it draws on.
     const drawdown = clearanceCodesForBooking({
       ...base,
       contractId: 'c1',
       contractKind: 'ONE_TIME',
     } as unknown as Booking);
-    expect(drawdown.inputCode).toBeNull();
+    expect(drawdown.inputCode).toBe(INTERCITY_DOCUMENTS_SETTING_CODE);
     expect(drawdown.outputCode).toBeNull();
   });
 });
diff --git a/apps/edr-freight-api/src/modules/bookings/clearance.util.ts b/apps/edr-freight-api/src/modules/bookings/clearance.util.ts
index 5a63beca6..242cee9d3 100644
--- a/apps/edr-freight-api/src/modules/bookings/clearance.util.ts
+++ b/apps/edr-freight-api/src/modules/bookings/clearance.util.ts
@@ -11,9 +11,8 @@ type Freight = 'container' | 'bulk';
 
 /**
  * The single (admin-configured) document set intercity shipments upload.
- * DOMESTIC has no customs, so one shared set serves contracts and bookings:
- * ONE_TIME collects it at contract level, GENERAL per booking — Operations
- * reviews either way.
+ * DOMESTIC has no customs, so one shared set serves every intercity booking —
+ * ONE_TIME and GENERAL alike, collected per booking and reviewed by Operations.
  */
 export const INTERCITY_DOCUMENTS_SETTING_CODE = 'intercity_documents';
 
@@ -77,16 +76,6 @@ export function clearanceCodesForBooking(booking: Booking): {
   const includesCustoms =
     Boolean(booking.serviceType?.includesCustoms) ||
     Boolean(booking.customsClearingEnabled);
-  // Intercity drawdowns under a ONE_TIME contract already cleared the intercity
-  // document set on the CONTRACT (post-signature); only GENERAL drawdowns and
-  // direct (contract-less) bookings carry the per-booking set.
-  if (
-    booking.tradeDirection === 'DOMESTIC' &&
-    booking.contractId &&
-    booking.contractKind === 'ONE_TIME'
-  ) {
-    return { inputCode: null, outputCode: null, includesCustoms: false };
-  }
   return {
     inputCode: clearanceSettingCode(
       booking.tradeDirection,
diff --git a/apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts b/apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts
index 69773010c..3f0fc7abc 100644
--- a/apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts
@@ -113,13 +113,10 @@ export class BookingClearanceService {
     private readonly notifier: BookingLifecycleNotifierService,
   ) {}
 
-  private async assertPhasedGeneralCustoms(booking: Booking): Promise<void> {
+  private async assertPhasedCustoms(booking: Booking): Promise<void> {
     if (!booking.customsClearingEnabled) {
       throw new BadRequestException('Phased clearance applies only to customs bookings.');
     }
-    if (booking.contractKind !== 'GENERAL') {
-      throw new BadRequestException('Per-booking phased clearance applies to general contracts.');
-    }
     if (!booking.contractId) {
       throw new BadRequestException('Booking is not linked to a contract.');
     }
@@ -127,7 +124,7 @@ export class BookingClearanceService {
 
   private async loadBooking(bookingId: string): Promise<Booking> {
     const booking = await this.bookingsService.findById(bookingId);
-    await this.assertPhasedGeneralCustoms(booking);
+    await this.assertPhasedCustoms(booking);
     return booking;
   }
 
@@ -352,11 +349,10 @@ export class BookingClearanceService {
     );
   }
 
-  isPhasedGeneralCustomsBooking(booking: Booking): boolean {
+  /** Any contract booking (ONE_TIME or GENERAL) whose service bundles customs. */
+  isPhasedCustomsBooking(booking: Booking): boolean {
     return (
-      Boolean(booking.customsClearingEnabled) &&
-      booking.contractKind === 'GENERAL' &&
-      Boolean(booking.contractId)
+      Boolean(booking.customsClearingEnabled) && Boolean(booking.contractId)
     );
   }
 
@@ -720,7 +716,7 @@ export class BookingClearanceService {
     ]);
     const filtered: Booking[] = [];
     for (const b of candidates) {
-      if (!this.isPhasedGeneralCustomsBooking(b)) continue;
+      if (!this.isPhasedCustomsBooking(b)) continue;
       const milestones = await this.workflowService.listMilestonesForBooking(b.id);
       if (belongsOnEtClearanceQueue(milestones)) filtered.push(b);
     }
@@ -733,7 +729,7 @@ export class BookingClearanceService {
     ]);
     const filtered: Booking[] = [];
     for (const b of candidates) {
-      if (!this.isPhasedGeneralCustomsBooking(b)) continue;
+      if (!this.isPhasedCustomsBooking(b)) continue;
       const milestones = await this.workflowService.listMilestonesForBooking(b.id);
       if (
         belongsOnDjClearanceQueue(b.tradeDirection, null, milestones, {
diff --git a/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts b/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts
index 99fed335a..1ca7cd84f 100644
--- a/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts
@@ -60,6 +60,11 @@ export class BookingRequestService {
         'This contract is completed — the full contracted quantity has been booked.',
       );
     }
+    if (contract.status === 'SUSPENDED') {
+      throw new ConflictException(
+        'This contract is suspended — shipment requests are on hold until EDR lifts the suspension.',
+      );
+    }
     if (contract.status !== 'CONTRACT_ACTIVE') {
       throw new ConflictException(
         'The contract must be active before requesting a shipment.',
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-booking.completion.spec.ts b/apps/edr-freight-api/src/modules/contracts/contract-booking.completion.spec.ts
index 563f056d2..c222ffc16 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-booking.completion.spec.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-booking.completion.spec.ts
@@ -24,7 +24,6 @@ describe('ContractBookingService — quantity-cap completion', () => {
       {} as never, // containerTypesService
       {} as never, // ruleEngineService
       {} as never, // milestoneService
-      {} as never, // workflowService
       {} as never, // invoiceService
       { createdToStaff: jest.fn() } as never, // bookingNotifier
       {} as never, // dataSource
@@ -132,6 +131,82 @@ describe('ContractBookingService — quantity-cap completion', () => {
     expect(contractsRepository.update).not.toHaveBeenCalled();
   });
 
+  describe('completion on booking delivery', () => {
+    function makeDeliveryService(contract: Partial<Contract>) {
+      const contractsRepository = {
+        findById: jest.fn().mockResolvedValue(contract),
+        update: jest.fn().mockResolvedValue(undefined),
+      };
+      const bookingsRepository = {
+        findById: jest
+          .fn()
+          .mockResolvedValue({ id: 'b-1', reference: 'BKG-1', contractId: 'c-1' }),
+      };
+      const service = new ContractBookingService(
+        contractsRepository as never,
+        bookingsRepository as never,
+        {} as never,
+        {} as never,
+        {} as never,
+        {} as never,
+        {} as never,
+        {} as never,
+        { createdToStaff: jest.fn() } as never,
+        {} as never,
+        {} as never,
+        {} as never,
+        {} as never,
+      );
+      return { service, contractsRepository };
+    }
+
+    it('completes a ONE_TIME contract when its booking is delivered', async () => {
+      const { service, contractsRepository } = makeDeliveryService({
+        id: 'c-1',
+        reference: 'CTR-1',
+        contractKind: 'ONE_TIME',
+        status: 'CONTRACT_ACTIVE',
+      });
+      jest.spyOn(service, 'splitOutstanding').mockResolvedValue(null);
+
+      await service.onBookingCompleted({ bookingId: 'b-1' });
+
+      expect(contractsRepository.update).toHaveBeenCalledWith('c-1', {
+        status: 'CONTRACT_CLOSED',
+      });
+    });
+
+    it('keeps a split ONE_TIME contract open while a remainder is outstanding', async () => {
+      const { service, contractsRepository } = makeDeliveryService({
+        id: 'c-1',
+        reference: 'CTR-1',
+        contractKind: 'ONE_TIME',
+        freightType: 'CONTAINER',
+        status: 'CONTRACT_ACTIVE',
+      });
+      jest.spyOn(service, 'splitOutstanding').mockResolvedValue({
+        bySize: new Map([['20ft', { total: 5, outstanding: 2 }]]),
+        bulk: null,
+      });
+
+      await service.onBookingCompleted({ bookingId: 'b-1' });
+
+      expect(contractsRepository.update).not.toHaveBeenCalled();
+    });
+
+    it('leaves a GENERAL contract alone — it closes on cap or expiry', async () => {
+      const { service, contractsRepository } = makeDeliveryService({
+        id: 'c-1',
+        contractKind: 'GENERAL',
+        status: 'CONTRACT_ACTIVE',
+      });
+
+      await service.onBookingCompleted({ bookingId: 'b-1' });
+
+      expect(contractsRepository.update).not.toHaveBeenCalled();
+    });
+  });
+
   it('reopens a completed contract when capacity was released', async () => {
     const { service, contractsRepository } = makeService();
     contractsRepository.findByIdWithRelations.mockResolvedValue(
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-booking.consolidation.spec.ts b/apps/edr-freight-api/src/modules/contracts/contract-booking.consolidation.spec.ts
index 4bc768cc1..84465145d 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-booking.consolidation.spec.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-booking.consolidation.spec.ts
@@ -55,7 +55,6 @@ describe('ContractBookingService — drawdown consolidation gate', () => {
       {} as never, // containerTypesService
       {} as never, // ruleEngineService
       milestoneService as never,
-      {} as never, // workflowService
       invoiceService as never,
       {
         createdToStaff: jest.fn(),
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
index 7e657cc07..3a97331af 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
@@ -37,16 +37,20 @@ import { hasFreightPermission } from '../../common/freight-permission.util';
 
 import { Contract } from './entities/contract.entity';
 import { ContractRoute } from './entities/contract-route.entity';
-import { ContractsRepository } from './contracts.repository';
+import {
+  ContractsRepository,
+  TERMINAL_BOOKING_STATUSES,
+} from './contracts.repository';
 import { ClearanceMilestoneService } from './clearance-milestone.service';
-import { ClearanceWorkflowService } from './clearance-workflow.service';
+import { isEffectivelyExpired } from './utils/contract-expiry.util';
 import {
   CreateBookingContainerLineDto,
   CreateBookingUnderContractDto,
 } from './dto/create-booking-under-contract.dto';
 
-/** Statuses that still occupy the single active-booking slot of a ONE_TIME contract. */
-const TERMINAL_BOOKING_STATUSES = ['EXPIRED', 'CANCELLED', 'COMPLETED', 'REJECTED'];
+// TERMINAL_BOOKING_STATUSES (the statuses that free the ONE_TIME active-booking
+// slot) lives in contracts.repository.ts — the contract cancel gate needs the
+// same list.
 
 /** Bookings that never shipped release their quantity hold on the contract. */
 const RELEASING_BOOKING_STATUSES = ['CANCELLED', 'REJECTED', 'EXPIRED'];
@@ -94,7 +98,6 @@ export class ContractBookingService {
     private readonly containerTypesService: ContainerTypesService,
     private readonly ruleEngineService: RuleEngineService,
     private readonly milestoneService: ClearanceMilestoneService,
-    private readonly workflowService: ClearanceWorkflowService,
     private readonly invoiceService: BookingInvoiceService,
     private readonly bookingNotifier: BookingLifecycleNotifierService,
     private readonly dataSource: DataSource,
@@ -187,21 +190,14 @@ export class ContractBookingService {
 
     const freightType = contract.freightType;
 
-    // GENERAL + customs (Path B) runs per-booking clearance: the booking starts
-    // in the clearance gate (AWAITING_DOCUMENTS) instead of going straight to
-    // operations, and there is NO contract-level clearance cycle to link.
-    const generalCustoms =
-      contract.contractKind === 'GENERAL' && Boolean(contract.customsClearingEnabled);
-
-    // GENERAL without customs (Path A) ALSO clears per booking: the customer
-    // uploads his own clearance proof on each booking and Operations reviews it
-    // (legacy AWAITING_DOCUMENTS → DOCUMENTS_UNDER_REVIEW → CLEARANCE_READY →
-    // requestOperation machine). GENERAL intercity (DOMESTIC) follows the same
-    // per-booking gate with the intercity document set — ops finalize then puts
-    // the booking straight into the ride-along pool (FULLY_EXECUTED), since
-    // intercity has no shipment-day request step.
-    const generalSelfClear =
-      contract.contractKind === 'GENERAL' && !contract.customsClearingEnabled;
+    // EVERY contract booking clears per booking now — both contract kinds, both
+    // paths, intercity included. Customs (Path B): GL runs the phased ET/DJ
+    // workflow on this booking. Non-customs (Path A) and intercity: the customer
+    // uploads his own document set on the booking and Operations reviews it
+    // (AWAITING_DOCUMENTS → DOCUMENTS_UNDER_REVIEW → CLEARANCE_READY →
+    // requestOperation; intercity finalize goes straight to the ride-along pool).
+    // So the booking is always born in the clearance gate, never in the
+    // operations queue, and no contract-level clearance cycle exists to link.
 
     // Intercity (DOMESTIC) bookings ride on a passing import/export train:
     // there is no window and no date — staff accept them onto a train at
@@ -218,24 +214,11 @@ export class ContractBookingService {
       throw new BadRequestException('A binding shipment day is required');
     }
 
-    // Booking-window gate (config-driven): an operations booking may only be
-    // created while the route's booking window is open — import: the day's window
-    // (windowOpenHour EAT, importWindowLeadDays before departure, windowDurationHours);
-    // export: within exportBookingLeadHours of departure. Bookings that enter the
-    // clearance gate first (Path B customs AND Path A per-booking self-clearance)
-    // are scheduled later, so they are not gated here.
-    if (!generalCustoms && !generalSelfClear && !isIntercity) {
-      await this.trainSchedulingService.assertBookingWindowOpen({
-        originYardId: route?.originYardId ?? null,
-        destinationYardId: route?.destinationYardId ?? null,
-        scheduledDate: dto.scheduledDate ?? null,
-        direction: contract.tradeDirection ?? null,
-      });
-      // EXPORT rides whole or not at all (no split concept): reject the booking
-      // up front when no single open train on the day can carry it, telling the
-      // customer how much space is still bookable.
-      await this.assertExportTrainSpace(contract, route, dto);
-    }
+    // No booking-window / export-space gate here any more: every contract
+    // booking enters the clearance gate first and is scheduled only once the
+    // documents are approved. Both checks run at that point instead —
+    // `completeUnderContract` (bare instances) and `requestOperation` (bookings
+    // created with cargo) — against the day the customer actually picks.
 
     // Hard capacity gate: a container line whose total weight exceeds the
     // container type's max capacity can never be booked — no surcharge path,
@@ -265,10 +248,7 @@ export class ContractBookingService {
       companyProfileId: contract.companyProfileId ?? null,
       isGovernment: contract.isGovernment,
       governmentInstitution: contract.governmentInstitution ?? null,
-      status:
-        generalCustoms || generalSelfClear
-          ? 'AWAITING_DOCUMENTS'
-          : 'OPERATION_REQUEST_PENDING',
+      status: 'AWAITING_DOCUMENTS',
       bookingType: 'ONE_TIME',
       contractId: contract.id,
       contractRouteId: route?.id ?? null,
@@ -375,10 +355,7 @@ export class ContractBookingService {
     // exactly once whether the booking parks for a partner or finalizes inline.
     this.bookingNotifier.createdToStaff(withContainers ?? booking);
 
-    const intendedStatus =
-      generalCustoms || generalSelfClear
-        ? 'AWAITING_DOCUMENTS'
-        : 'OPERATION_REQUEST_PENDING';
+    const intendedStatus = 'AWAITING_DOCUMENTS';
     if (
       withContainers &&
       freightType === 'CONTAINER' &&
@@ -404,11 +381,7 @@ export class ContractBookingService {
       }
     }
 
-    await this.finalizeContractBooking(
-      booking.id,
-      contract,
-      generalCustoms,
-    );
+    await this.finalizeContractBooking(booking.id, contract);
 
     await this.maybeCompleteContract(contract);
 
@@ -417,13 +390,20 @@ export class ContractBookingService {
   }
 
   /**
-   * Initiate a BARE booking instance under a GENERAL non-customs contract
-   * (Path A per-booking self-clearance). One click, zero input: no schedule
-   * date, no cargo, no window check, no pricing. The instance starts in the
-   * clearance gate (AWAITING_DOCUMENTS); the customer uploads clearance docs,
-   * Operations reviews and finalizes, and only then does the customer complete
-   * the booking (cargo + binding day + window check) via
-   * {@link completeUnderContract} — the same machinery a one-time shipment uses.
+   * Initiate a BARE booking instance under an import/export contract — ONE_TIME
+   * or GENERAL, customs or not. One click, zero input: no schedule date, no
+   * cargo, no window check, no pricing. The instance starts in the clearance
+   * gate (AWAITING_DOCUMENTS) and is where ALL clearance documents live:
+   *
+   * - Path A (self-clearance): the customer initiates, uploads his clearance
+   *   proof, Operations reviews and finalizes.
+   * - Path B (customs): GL initiates on the customer's behalf, the customer
+   *   uploads the GL-input documents on the instance, GL approves them and runs
+   *   the phased ET/DJ workflow (pre-booking milestones are seeded here).
+   *
+   * Only after the clearance is finalized is the booking completed (cargo +
+   * binding day + window check) via {@link completeUnderContract} — by the
+   * customer on Path A, by GL on Path B.
    */
   async initiateUnderContract(
     contractId: string,
@@ -434,13 +414,12 @@ export class ContractBookingService {
     const contract = await this.contractsRepository.findByIdWithRelations(contractId);
     if (!contract) throw new NotFoundException(`Contract ${contractId} not found`);
 
-    const generalSelfClear =
-      contract.contractKind === 'GENERAL' &&
-      !contract.customsClearingEnabled &&
-      contract.tradeDirection !== 'DOMESTIC';
-    if (!generalSelfClear) {
+    // Intercity has no shipment day to defer to, so it is booked directly with
+    // its cargo (the documents still live on that booking). Everything else —
+    // ONE_TIME or GENERAL, customs or self-clear — starts as a bare instance.
+    if (contract.tradeDirection === 'DOMESTIC') {
       throw new BadRequestException(
-        'Initiate booking applies only to general import/export contracts without customs clearing.',
+        'Intercity shipments are booked directly with their cargo — there is no initiate step.',
       );
     }
 
@@ -453,12 +432,27 @@ export class ContractBookingService {
     const isGlActor =
       actorPermissions != null &&
       hasFreightPermission(actorPermissions, FREIGHT_PERMS.contracts.createBooking);
+    // Customs (Path B): GL initiates on the customer's behalf — assertGate
+    // rejects anyone else. Self-clearance (Path A): the customer initiates.
     const createdByRole = await this.assertGate(contract, isGlActor);
 
     if (contract.contractValidUntil && contract.contractValidUntil.getTime() < Date.now()) {
       throw new BadRequestException('Contract validity has expired — no new bookings.');
     }
 
+    // ONE_TIME carries a single shipment at a time; a bare instance occupies the
+    // slot from the moment it is initiated (it is not a terminal status). The
+    // split chain is the one exception — a paid partial frees the slot and
+    // completion enforces that the next booking takes the whole remainder.
+    if (contract.contractKind === 'ONE_TIME' && !(await this.hasSplitBooking(contractId))) {
+      const active = await this.countActiveBookings(contractId);
+      if (active > 0) {
+        throw new BadRequestException(
+          'This one-time contract already has an active booking.',
+        );
+      }
+    }
+
     const route = await this.resolveRoute(contract, dto.contractRouteId);
 
     // Bare instance: no cargo, no date, no price. Draws no contract capacity
@@ -503,6 +497,16 @@ export class ContractBookingService {
         } as never),
     );
 
+    // Customs: the instance runs the phased ET/DJ workflow, so its pre-booking
+    // milestones exist from initiation (the post-booking half is seeded when the
+    // booking is completed). Self-clearance has no milestone timeline.
+    if (contract.customsClearingEnabled) {
+      await this.milestoneService.seedPreBookingMilestonesOnBooking(
+        booking.id,
+        contract.tradeDirection,
+      );
+    }
+
     const result = await this.bookingsRepository.findByIdWithFiles(booking.id);
     this.bookingNotifier.createdToStaff(result ?? booking);
     return { booking: result ?? booking, warnings: [] };
@@ -718,6 +722,15 @@ export class ContractBookingService {
     // after OPERATION_CHANGES_REQUESTED already has its cargo and only re-picks
     // the shipment day.
     if (!hasCargo) {
+      // ONE_TIME split chain: the instance that follows a paid partial must take
+      // the WHOLE outstanding remainder — same rule a booking created with cargo
+      // passes at creation.
+      if (
+        contract.contractKind === 'ONE_TIME' &&
+        (await this.hasSplitBooking(contract.id))
+      ) {
+        await this.assertExactRemainder(contract, dto);
+      }
       await this.assertWithinQuantityCap(contract, dto);
       if (freightType === 'CONTAINER') {
         await this.assertWithinMaxCapacity(contract, dto);
@@ -817,10 +830,7 @@ export class ContractBookingService {
       // Invoice the now-priced booking and, for a customs instance, seed the
       // post-booking milestones (pre-booking ones exist since initiation —
       // ensure* fills only what is missing). Idempotent, non-blocking.
-      const generalCustoms =
-        contract.contractKind === 'GENERAL' &&
-        Boolean(contract.customsClearingEnabled);
-      await this.finalizeContractBooking(booking.id, contract, generalCustoms);
+      await this.finalizeContractBooking(booking.id, contract);
       await this.maybeCompleteContract(contract);
     } else if (freightType === 'CONTAINER') {
       // Resubmit only re-picks the shipment day — the persisted container
@@ -886,33 +896,17 @@ export class ContractBookingService {
   private async finalizeContractBooking(
     bookingId: string,
     contract: Contract,
-    generalCustoms: boolean,
   ): Promise<void> {
     const booking = await this.bookingsRepository.findByIdWithFiles(bookingId);
     if (!booking || booking.status === 'PENDING_CONSOLIDATION') return;
 
-    // ONE_TIME customs (legacy contract-cycle path): link the contract clearance
-    // cycle to this booking, seed post-booking milestones, and lock the contract
-    // to ACTIVE_SHIPMENT_IN_PROGRESS. NOT for GENERAL — it has no contract cycle
-    // and must stay CONTRACT_ACTIVE so further shipment requests can be accepted.
-    if (contract.customsClearingEnabled && !generalCustoms) {
-      const cycle = await this.contractsRepository.currentCycle(contract.id);
-      if (cycle) {
-        await this.contractsRepository.linkBooking(cycle.id, bookingId);
-      }
-      await this.milestoneService.seedPostBookingMilestones(
-        bookingId,
-        contract.tradeDirection,
-      );
-      await this.contractsRepository.update(contract.id, {
-        status: 'ACTIVE_SHIPMENT_IN_PROGRESS',
-        clearanceStatus: 'ACTIVE_SHIPMENT_IN_PROGRESS',
-      } as never);
-    } else if (generalCustoms) {
-      // Per-booking clearance: seed the full milestone timeline on the booking.
-      // ensure* skips codes that already exist — an initiated instance carries
-      // its pre-booking milestones from initiation, and a consolidation pairing
-      // replay must not duplicate the timeline.
+    // Customs runs per booking for BOTH contract kinds: seed the full milestone
+    // timeline on the booking. ensure* skips codes that already exist — an
+    // initiated instance carries its pre-booking milestones from initiation, and
+    // a consolidation pairing replay must not duplicate the timeline. The
+    // contract itself is never moved to ACTIVE_SHIPMENT_IN_PROGRESS any more; it
+    // holds no clearance state at all.
+    if (contract.customsClearingEnabled) {
       await this.milestoneService.ensureBookingMilestones(
         bookingId,
         contract.tradeDirection,
@@ -982,10 +976,7 @@ export class ContractBookingService {
         booking.contractId,
       );
       if (!contract) continue;
-      const generalCustoms =
-        contract.contractKind === 'GENERAL' &&
-        Boolean(contract.customsClearingEnabled);
-      await this.finalizeContractBooking(id, contract, generalCustoms).catch(
+      await this.finalizeContractBooking(id, contract).catch(
         (err) =>
           this.logger.error(
             `Failed to finalize paired contract booking ${booking.reference}: ${
@@ -1001,32 +992,27 @@ export class ContractBookingService {
    * allowed to create one for this contract's execution path.
    */
   private async assertGate(contract: Contract, isGlActor: boolean): Promise<string> {
+    // Suspended contracts are frozen for everyone, GL included — say so instead
+    // of letting the executed-status check below give a misleading reason.
+    if (contract.status === 'SUSPENDED') {
+      throw new BadRequestException(
+        'This contract is suspended — no new shipments can be booked until EDR lifts the suspension.',
+      );
+    }
     if (contract.customsClearingEnabled) {
-      // Path B — Global Logistics creates the booking ON BEHALF OF the customer.
-      // The customer never books a customs contract himself.
+      // Path B — Global Logistics initiates and completes the booking ON BEHALF
+      // OF the customer. The customer never books a customs contract himself;
+      // he only uploads documents on the instance GL opened for him.
       if (!isGlActor) {
         throw new ForbiddenException(
           'Customs-clearance contracts are booked by Global Logistics on behalf of the customer.',
         );
       }
-      if (contract.contractKind === 'GENERAL') {
-        // GENERAL customs has NO contract clearance cycle — GL books per accepted
-        // shipment request while the contract is active; clearance is per booking.
-        if (contract.status !== 'CONTRACT_ACTIVE') {
-          throw new BadRequestException(
-            'Contract must be active to book a shipment.',
-          );
-        }
-        return 'GL_ET';
-      }
-      // ONE_TIME customs — pre-booking boundary milestone must be complete.
-      const boundaryOk = await this.workflowService.isBoundaryComplete(
-        contract.id,
-        contract.tradeDirection,
-      );
-      if (!boundaryOk) {
+      // No contract clearance cycle exists on either kind now — clearance runs
+      // on the booking, so an executed/active contract is the only gate here.
+      if (!['FULLY_EXECUTED', 'CONTRACT_ACTIVE'].includes(contract.status)) {
         throw new BadRequestException(
-          'Pre-booking clearance is not complete — booking cannot be created yet.',
+          'Contract must be fully executed before booking a shipment.',
         );
       }
       return 'GL_ET';
@@ -1041,6 +1027,40 @@ export class ContractBookingService {
     return isGlActor ? 'STAFF' : 'CUSTOMER';
   }
 
+  /**
+   * GL worklist: executed ONE_TIME customs contracts with no live shipment
+   * instance yet. Customs contracts are initiated by GL on the customer's
+   * behalf, so without this list a signed contract would sit with nothing on any
+   * queue (clearance lives on the booking, and the booking does not exist yet).
+   * GENERAL customs is excluded — its instances are opened by shipment requests.
+   */
+  async awaitingShipmentContracts(): Promise<Contract[]> {
+    const { items } = await this.contractsRepository.findAllPaginated({
+      page: 1,
+      pageSize: 500,
+      statuses: ['FULLY_EXECUTED'],
+      customsClearingEnabled: true,
+      contractKind: 'ONE_TIME',
+      sortBy: 'createdAt',
+      sortOrder: 'DESC',
+    } as never);
+
+    const out: Contract[] = [];
+    for (const contract of items) {
+      if (contract.contractValidUntil && contract.contractValidUntil.getTime() < Date.now()) {
+        continue;
+      }
+      // A split chain frees the slot for the remainder, so those contracts stay
+      // on the list even while the paid partial booking still exists.
+      if (await this.hasSplitBooking(contract.id)) {
+        out.push(contract);
+        continue;
+      }
+      if ((await this.countActiveBookings(contract.id)) === 0) out.push(contract);
+    }
+    return out;
+  }
+
   private async countActiveBookings(contractId: string): Promise<number> {
     return this.dataSource
       .getRepository(Booking)
@@ -1418,6 +1438,53 @@ export class ContractBookingService {
     ];
   }
 
+  /**
+   * A ONE_TIME contract carries exactly one shipment: once that booking is
+   * delivered (COMPLETED) the contract is fulfilled and moves to
+   * CONTRACT_CLOSED — shown as "Completed" and greyed out in both portals, and
+   * blocking any further booking. A split ONE_TIME is the exception: its
+   * remainder chain must be rebooked and delivered first, so the contract stays
+   * open while the split remainder is outstanding.
+   *
+   * GENERAL contracts are untouched — they close on cap exhaustion or expiry.
+   * Best-effort: a status hiccup must never fail the booking that completed.
+   */
+  @OnEvent('booking.completed')
+  async onBookingCompleted(payload: { bookingId: string }): Promise<void> {
+    try {
+      const booking = await this.bookingsRepository.findById(payload.bookingId);
+      if (!booking?.contractId) return;
+      const contract = await this.contractsRepository.findById(booking.contractId);
+      if (!contract || contract.contractKind === 'GENERAL') return;
+      // Already closed/expired/cancelled — nothing to do.
+      if (isEffectivelyExpired(contract)) return;
+
+      const outstanding = await this.splitOutstanding(contract);
+      if (outstanding) {
+        // 0.001 tolerance absorbs bulk-ton float rounding, same as the
+        // cap-exhaustion path below.
+        const exhausted =
+          contract.freightType === 'CONTAINER'
+            ? [...outstanding.bySize.values()].every((s) => s.outstanding <= 0)
+            : (outstanding.bulk?.outstanding ?? 0) <= 0.001;
+        if (!exhausted) return;
+      }
+
+      await this.contractsRepository.update(contract.id, {
+        status: 'CONTRACT_CLOSED',
+      } as never);
+      this.logger.log(
+        `Contract ${contract.reference} completed — its one-time booking ${booking.reference} was delivered.`,
+      );
+    } catch (err) {
+      this.logger.error(
+        `Could not close contract for completed booking ${payload.bookingId}: ${
+          err instanceof Error ? err.message : String(err)
+        }`,
+      );
+    }
+  }
+
   /**
    * Complete the contract once its quantity cap is fully consumed. Runs after
    * every booking created under a GENERAL contract, and under a ONE_TIME
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
index 0ceea38ed..31fc1f252 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
@@ -34,7 +34,7 @@ import { Contract } from './entities/contract.entity';
 import { ContractDocReviewStatus } from './entities/contract-document-review.entity';
 import { FilterContractDto } from './dto/filter-contract.dto';
 import { AdviseContractDutyDto } from './dto/phased-clearance.dto';
-import { buildWorkflowFiles, belongsOnDjClearanceQueue, belongsOnEtClearanceQueue, DJ_CONTRACT_QUEUE_STATUSES, persistDeclarationUploads, persistTransitPermitUploads, PHASED_CUSTOMS_CONTRACT_QUEUE_STATUSES } from './phased-clearance.util';
+import { buildWorkflowFiles, persistDeclarationUploads, persistTransitPermitUploads, PHASED_CUSTOMS_CONTRACT_QUEUE_STATUSES } from './phased-clearance.util';
 
 const RO_VESSEL_MIN_DAYS_CODE = 'ro_vessel_min_days';
 
@@ -1060,46 +1060,6 @@ export class ContractClearanceService {
     });
   }
 
-  /**
-   * Operations queue: self-clearance (Path A) contracts awaiting Operations
-   * review of the customer's own clearance documents.
-   */
-  /**
-   * Statuses a non-customs contract passes through around Operations
-   * clearance review — the set a caller may narrow {@link opsQueue} to.
-   */
-  private static readonly OPS_CLEARANCE_STATUSES = [
-    'AWAITING_CLEARANCE_DOCUMENTS',
-    'CLEARANCE_UNDER_REVIEW',
-    'CLEARANCE_READY_FOR_BOOKING',
-    'FULLY_EXECUTED',
-    'CONTRACT_ACTIVE',
-    'ACTIVE_SHIPMENT_IN_PROGRESS',
-    'CONTRACT_CLOSED',
-    'CANCELLED',
-  ];
-
-  async opsQueue(filter: FilterContractDto): Promise<PaginatedContracts> {
-    // Callers may narrow to any subset of the ops-clearance lifecycle (the
-    // hub's status filter sends an explicit list); anything outside the
-    // whitelist is dropped so this endpoint can't become a general contract
-    // browser. No statuses given → the original under-review queue.
-    const requested = (filter.statuses ?? filter.status ?? '')
-      .split(',')
-      .map((s) => s.trim())
-      .filter((s) =>
-        ContractClearanceService.OPS_CLEARANCE_STATUSES.includes(s),
-      );
-    return this.contractsRepository.findAllPaginated({
-      page: filter.page ?? 1,
-      pageSize: filter.pageSize ?? 100,
-      statuses: requested.length ? requested : ['CLEARANCE_UNDER_REVIEW'],
-      customsClearingEnabled: false,
-      search: filter.search,
-      sortBy: filter.sortBy,
-      sortOrder: filter.sortOrder,
-    });
-  }
 
   /** GL ET history: contracts that completed Path B clearance. */
   async history(filter: FilterContractDto): Promise<PaginatedContracts> {
@@ -1693,80 +1653,4 @@ export class ContractClearanceService {
     return this.contractsService.findById(contractId);
   }
 
-  /** GL ET queue: customs ONE_TIME contracts in phased clearance (persistent after booking). */
-  async etQueue(filter: FilterContractDto): Promise<PaginatedContracts> {
-    const base = await this.contractsRepository.findAllPaginated({
-      page: 1,
-      pageSize: 500,
-      statuses: [...PHASED_CUSTOMS_CONTRACT_QUEUE_STATUSES],
-      customsClearingEnabled: true,
-      contractKind: 'ONE_TIME',
-      sortBy: filter.sortBy,
-      sortOrder: filter.sortOrder,
-    });
-
-    const filtered: typeof base.items = [];
-    for (const c of base.items) {
-      const milestones = await this.workflowService.listMilestones(c.id);
-      if (belongsOnEtClearanceQueue(milestones)) filtered.push(c);
-    }
-
-    const page = filter.page ?? 1;
-    const pageSize = filter.pageSize ?? 50;
-    const start = (page - 1) * pageSize;
-    const items = filtered.slice(start, start + pageSize);
-
-    return {
-      items,
-      total: filtered.length,
-      meta: {
-        page,
-        pageSize,
-        total: filtered.length,
-        totalPages: Math.ceil(filtered.length / pageSize) || 1,
-        hasNextPage: start + pageSize < filtered.length,
-        hasPreviousPage: page > 1,
-      },
-    };
-  }
-
-  /** GL DJ queue: customs ONE_TIME contracts handed off to or handled by Djibouti GL. */
-  async djQueue(filter: FilterContractDto): Promise<PaginatedContracts> {
-    const base = await this.contractsRepository.findAllPaginated({
-      page: 1,
-      pageSize: 500,
-      statuses: [...DJ_CONTRACT_QUEUE_STATUSES],
-      customsClearingEnabled: true,
-      contractKind: 'ONE_TIME',
-      sortBy: filter.sortBy,
-      sortOrder: filter.sortOrder,
-    });
-
-    const filtered: typeof base.items = [];
-    for (const c of base.items) {
-      const cycle = await this.contractsRepository.currentCycle(c.id);
-      const milestones = await this.workflowService.listMilestones(c.id);
-      if (belongsOnDjClearanceQueue(c.tradeDirection, cycle, milestones)) {
-        filtered.push(c);
-      }
-    }
-
-    const page = filter.page ?? 1;
-    const pageSize = filter.pageSize ?? 50;
-    const start = (page - 1) * pageSize;
-    const items = filtered.slice(start, start + pageSize);
-
-    return {
-      items,
-      total: filtered.length,
-      meta: {
-        page,
-        pageSize,
-        total: filtered.length,
-        totalPages: Math.ceil(filtered.length / pageSize) || 1,
-        hasNextPage: start + pageSize < filtered.length,
-        hasPreviousPage: page > 1,
-      },
-    };
-  }
 }
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-duplicate-guard.spec.ts b/apps/edr-freight-api/src/modules/contracts/contract-duplicate-guard.spec.ts
new file mode 100644
index 000000000..1290b2e90
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/contract-duplicate-guard.spec.ts
@@ -0,0 +1,79 @@
+import { ConflictException } from '@nestjs/common';
+
+import { ContractsService } from './contracts.service';
+import type { CreateContractDto } from './dto/create-contract.dto';
+
+/**
+ * The duplicate guard blocks a new request only when EVERY commercial
+ * dimension matches a live contract — service type, operation type, contract
+ * kind, cargo scope and route. Any one differing must let the request through.
+ */
+describe('ContractsService duplicate guard', () => {
+  const LANE = { originYardId: 'yard-dj', destinationYardId: 'yard-mj' };
+
+  const existing = {
+    id: 'c-1',
+    reference: 'CTR-2026-00001',
+    status: 'PENDING_APPROVAL',
+    contractValidUntil: null,
+    tradeDirection: 'IMPORT',
+    contractKind: 'ONE_TIME',
+    freightType: 'CONTAINER',
+    routes: [LANE],
+    cargoScope: [{ containerSize: '20ft' }, { containerSize: '40ft' }],
+  };
+
+  const dto = (overrides: Partial<CreateContractDto> = {}) =>
+    ({
+      serviceTypeId: 'svc-1',
+      tradeDirection: 'IMPORT',
+      contractKind: 'ONE_TIME',
+      freightType: 'CONTAINER',
+      routes: [LANE],
+      cargoScope: [{ containerSize: '20ft' }, { containerSize: '40ft' }],
+      ...overrides,
+    }) as CreateContractDto;
+
+  const guard = (input: CreateContractDto) => {
+    const service = new ContractsService(
+      {} as never,
+      { findDuplicateCandidates: async () => [existing] } as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+    );
+    return (
+      service as unknown as {
+        assertNoDuplicateContract(companyId: string, dto: CreateContractDto): Promise<void>;
+      }
+    ).assertNoDuplicateContract('company-1', input);
+  };
+
+  it('blocks an identical request', async () => {
+    await expect(guard(dto())).rejects.toBeInstanceOf(ConflictException);
+  });
+
+  it.each([
+    ['operation type', { tradeDirection: 'EXPORT' }],
+    ['contract kind', { contractKind: 'GENERAL' }],
+    ['freight type', { freightType: 'BULK' }],
+    ['cargo scope', { cargoScope: [{ containerSize: '20ft' }] }],
+    ['route', { routes: [{ originYardId: 'yard-dj', destinationYardId: 'yard-aa' }] }],
+  ])('allows a request with a different %s', async (_label, overrides) => {
+    await expect(guard(dto(overrides as Partial<CreateContractDto>))).resolves.toBeUndefined();
+  });
+
+  it('ignores quantity caps when comparing cargo scope', async () => {
+    await expect(
+      guard(
+        dto({
+          cargoScope: [
+            { containerSize: '20ft', quantityCap: 10 },
+            { containerSize: '40ft', quantityCap: 5 },
+          ],
+        }),
+      ),
+    ).rejects.toBeInstanceOf(ConflictException);
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-notifier.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-notifier.service.ts
index 11681a28f..92a313569 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-notifier.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-notifier.service.ts
@@ -143,6 +143,33 @@ export class ContractNotifierService {
     this.inApp(c, 'Contract rejected', msg);
   }
 
+  /** Backoffice froze the contract — every action on it is blocked until lifted. */
+  suspended(c: Contract, reason: string): void {
+    const msg =
+      `Your contract ${c.reference} has been suspended. Reason: ${reason}. ` +
+      `No new shipments can be booked and existing shipments are on hold until the suspension is lifted.`;
+    void this.notifyContact(c, msg, 'SUSPENDED');
+    this.inApp(c, 'Contract suspended', msg);
+  }
+
+  /** Backoffice lifted the suspension — the contract resumes where it left off. */
+  suspensionLifted(c: Contract, note?: string | null): void {
+    const msg =
+      `The suspension on your contract ${c.reference} has been lifted. ` +
+      `You can continue where you left off.${note ? ` Note: ${note}` : ''}`;
+    void this.notifyContact(c, msg, 'SUSPENSION LIFTED');
+    this.inApp(c, 'Contract suspension lifted', msg);
+  }
+
+  /** Customer cancelled their own contract — staff-side record. */
+  cancelledByCustomer(c: Contract, reason: string): void {
+    this.inAppStaff(
+      c,
+      'Contract cancelled by customer',
+      `Contract ${c.reference} was cancelled by the customer. Reason: ${reason}`,
+    );
+  }
+
   /**
    * A later approver sent the contract back to an earlier stage of the chain.
    * Staff-only: the customer is not involved in an internal send-back — their
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-suspension.spec.ts b/apps/edr-freight-api/src/modules/contracts/contract-suspension.spec.ts
new file mode 100644
index 000000000..5cf24d747
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/contract-suspension.spec.ts
@@ -0,0 +1,132 @@
+import { ContractTransitionService } from './contract-transition.service';
+import type { Contract } from './entities/contract.entity';
+
+/**
+ * Suspension is only worth having if it is reversible and if it actually
+ * freezes things, and the customer's own cancel is only safe while no shipment
+ * is running. Those three rules are the whole feature — everything else is
+ * plumbing.
+ */
+describe('ContractTransitionService — suspend / resume / customer cancel', () => {
+  const contract = (over: Partial<Contract> = {}): Contract =>
+    ({
+      id: 'c-1',
+      reference: 'CTR-2026-00042',
+      companyId: 'co-1',
+      status: 'CONTRACT_ACTIVE',
+      freightType: 'CONTAINER',
+      ...over,
+    }) as Contract;
+
+  let current: Contract;
+  let repo: {
+    update: jest.Mock;
+    createReviewNote: jest.Mock;
+    countActiveBookings: jest.Mock;
+  };
+  let notifier: {
+    suspended: jest.Mock;
+    suspensionLifted: jest.Mock;
+    cancelledByCustomer: jest.Mock;
+  };
+  let service: ContractTransitionService;
+
+  /** A staff user holding the suspend key — authorization is tested elsewhere. */
+  const staff = {
+    permissions: [{ key: 'edr_freight_app:contracts:suspend' }],
+  };
+
+  beforeEach(() => {
+    current = contract();
+    repo = {
+      // Mirror the real repository: the update patches the row the next
+      // findById returns, so resume() reads what suspend() wrote.
+      update: jest.fn().mockImplementation((_id: string, patch: object) => {
+        current = { ...current, ...patch } as Contract;
+        return Promise.resolve(current);
+      }),
+      createReviewNote: jest.fn().mockResolvedValue(undefined),
+      countActiveBookings: jest.fn().mockResolvedValue(0),
+    };
+    notifier = {
+      suspended: jest.fn(),
+      suspensionLifted: jest.fn(),
+      cancelledByCustomer: jest.fn(),
+    };
+    // These three transitions touch only the repository, the read-back service
+    // and the notifier — the other 14 constructor deps stay unused, so the
+    // instance is built bare and only what is exercised is injected.
+    service = Object.create(
+      ContractTransitionService.prototype,
+    ) as ContractTransitionService;
+    Object.assign(service, {
+      contractsRepository: repo,
+      contractsService: { findById: () => Promise.resolve(current) },
+      notifier,
+    });
+  });
+
+  it('freezes at the current step and remembers where to come back to', async () => {
+    current = contract({ status: 'CLEARANCE_UNDER_REVIEW' });
+
+    await service.suspend('c-1', 'Unpaid demurrage', 'staff-1', staff as never);
+
+    expect(repo.update).toHaveBeenCalledWith('c-1', {
+      status: 'SUSPENDED',
+      statusBeforeSuspension: 'CLEARANCE_UNDER_REVIEW',
+    });
+    expect(notifier.suspended).toHaveBeenCalled();
+  });
+
+  it('restores the pre-suspension status when the suspension is lifted', async () => {
+    current = contract({ status: 'ACTIVE_SHIPMENT_IN_PROGRESS' });
+    await service.suspend('c-1', 'Docs missing', 'staff-1', staff as never);
+
+    await service.resume('c-1', undefined, 'staff-1', staff as never);
+
+    expect(repo.update).toHaveBeenLastCalledWith('c-1', {
+      status: 'ACTIVE_SHIPMENT_IN_PROGRESS',
+      statusBeforeSuspension: null,
+    });
+  });
+
+  it('refuses to suspend a contract the customer has not signed yet', async () => {
+    current = contract({ status: 'PENDING_APPROVAL' });
+
+    await expect(
+      service.suspend('c-1', 'too early', 'staff-1', staff as never),
+    ).rejects.toThrow(/PENDING_APPROVAL/);
+    expect(repo.update).not.toHaveBeenCalled();
+  });
+
+  it('lets the customer cancel a contract with no live shipment', async () => {
+    await service.cancelByCustomer('c-1', 'Changed supplier', 'user-1');
+
+    expect(repo.update).toHaveBeenCalledWith('c-1', { status: 'CANCELLED' });
+    expect(repo.createReviewNote).toHaveBeenCalledWith(
+      'c-1',
+      'Changed supplier',
+      'CANCELLATION',
+      'user-1',
+      'CUSTOMER',
+    );
+  });
+
+  it('blocks the customer cancel while a shipment is still running', async () => {
+    repo.countActiveBookings.mockResolvedValue(2);
+
+    await expect(
+      service.cancelByCustomer('c-1', undefined, 'user-1'),
+    ).rejects.toThrow(/2 active shipments/);
+    expect(repo.update).not.toHaveBeenCalled();
+  });
+
+  it('refuses a customer cancel on a suspended contract — only staff can lift it', async () => {
+    current = contract({ status: 'SUSPENDED' });
+
+    await expect(
+      service.cancelByCustomer('c-1', undefined, 'user-1'),
+    ).rejects.toThrow(/suspended/);
+    expect(repo.update).not.toHaveBeenCalled();
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
index b579acdfb..5f85cf663 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
@@ -28,6 +28,7 @@ import {
   FREIGHT_PERMS,
   forFreightType,
 } from '../../seed/freight-permissions.registry';
+import { TERMINAL_CONTRACT_STATUSES } from './utils/contract-expiry.util';
 import { ContractDocumentHistoryService } from './contract-document-history.service';
 import { ApprovalRulesService } from '../rule-engine/services/approval-rules.service';
 import { CargoTypesService } from '../rule-engine/services/cargo-types.service';
@@ -38,10 +39,8 @@ import { OtpService } from '../otp/otp.service';
 import { ContractTemplatesService } from '../contract-templates/contract-templates.service';
 import { ContractPricingService } from './contract-pricing.service';
 import { ContractNotifierService } from './contract-notifier.service';
-import { ClearanceMilestoneService } from './clearance-milestone.service';
 import { ContractsRepository } from './contracts.repository';
 import { ContractsService } from './contracts.service';
-import { contractClearanceSettingCode } from './contract-clearance.util';
 import {
   Contract,
   ContractDocumentArticle,
@@ -131,6 +130,21 @@ function maskSignerContacts(contacts: { phone?: string; email?: string }): strin
     .join(' and ');
 }
 
+/**
+ * Where the backoffice may freeze a contract: every step from the customer's
+ * signature onward, up to (but not including) the terminal states. Suspending
+ * an unsigned contract is meaningless — staff reject or request changes there.
+ */
+export const SUSPENDABLE_CONTRACT_STATUSES = [
+  'SIGNED_CUSTOMER',
+  'FULLY_EXECUTED',
+  'CONTRACT_ACTIVE',
+  'AWAITING_CLEARANCE_DOCUMENTS',
+  'CLEARANCE_UNDER_REVIEW',
+  'CLEARANCE_READY_FOR_BOOKING',
+  'ACTIVE_SHIPMENT_IN_PROGRESS',
+] as const;
+
 /** Status-machine guard mirroring booking-status.util. */
 function assertContractStatus(contract: Contract, allowed: string[]): void {
   if (!allowed.includes(contract.status)) {
@@ -154,7 +168,6 @@ export class ContractTransitionService {
     private readonly dropdownSettingsService: DropdownSettingsService,
     private readonly filesService: FilesService,
     private readonly signaturesService: SignaturesService,
-    private readonly milestoneService: ClearanceMilestoneService,
     private readonly documentViewModelBuilder: ContractDocumentViewModelBuilder,
     private readonly renderer: ContractRendererService,
     private readonly pdfService: ContractPdfService,
@@ -1262,43 +1275,15 @@ export class ContractTransitionService {
       lockedAt: now,
     };
 
-    // A clearance gate applies whenever a clearance doc set resolves — Path B
-    // (customs), Path A self-clearance (IMPORT/EXPORT without customs), or the
-    // intercity document set (DOMESTIC, ops-reviewed like Path A).
-    const clearanceCode = contractClearanceSettingCode(
-      contract.tradeDirection,
-      contract.freightType,
-      contract.customsClearingEnabled ?? false,
-    );
-
-    // GENERAL contracts run clearance PER BOOKING, not at the contract level —
-    // both paths. Customs (Path B): the customer files shipment requests, GL
-    // books each one and the booking carries its own clearance. Self-clearance
-    // (Path A): the customer books, then uploads the clearance docs on that
-    // booking for Operations to review. Only ONE_TIME contracts keep the
-    // contract-level cycle below.
-    const isGeneral = contract.contractKind === 'GENERAL';
-
-    if (clearanceCode && !isGeneral) {
-      // Open a clearance cycle, seed the pre-booking milestones, and route the
-      // customer to upload. Path A is ops-reviewed; Path B is GL-reviewed — the
-      // distinction is enforced at the review/finalize endpoints, not here.
-      const cycleNumber = (contract.clearanceCycleNumber ?? 0) + 1;
-      const cycle = await this.contractsRepository.openCycle(contractId, cycleNumber);
-      await this.milestoneService.seedPreBookingMilestones(contract, cycle.id);
-      // No prepay gate: the customs clearance service fee (Path B) is billed on
-      // the booking invoice together with the freight, so the document step
-      // opens immediately.
-      updates.status = 'AWAITING_CLEARANCE_DOCUMENTS';
-      updates.clearanceStatus = 'AWAITING_DOCUMENTS';
-      updates.clearanceCycleNumber = cycleNumber;
-    } else {
-      // No contract-level clearance gate — DOMESTIC, or any GENERAL contract
-      // (which clears per booking). Ready for shipment requests / direct booking.
-      updates.status =
-        contract.contractKind === 'GENERAL' ? 'CONTRACT_ACTIVE' : 'FULLY_EXECUTED';
-      updates.clearanceStatus = 'NOT_APPLICABLE';
-    }
+    // Clearance ALWAYS runs per booking — both contract kinds, both paths, and
+    // intercity. A signed contract carries no clearance cycle and collects no
+    // documents: the shipment instance created after signature does. Customs
+    // (Path B): GL initiates the booking, the customer uploads on it, GL
+    // reviews and completes it. Self-clearance (Path A) and intercity: the
+    // customer initiates/books and Operations reviews the booking documents.
+    updates.status =
+      contract.contractKind === 'GENERAL' ? 'CONTRACT_ACTIVE' : 'FULLY_EXECUTED';
+    updates.clearanceStatus = 'NOT_APPLICABLE';
 
     await this.contractsRepository.update(contractId, updates as never);
     await this.regenerateContractPdf(contractId, contract.reference);
@@ -1308,6 +1293,123 @@ export class ContractTransitionService {
   }
 
   /** Customer requests renewal → RENEWAL_DRAFT linked via renewalOfId. */
+  /**
+   * Backoffice freeze, available at every step from the customer signature
+   * onward. The pre-suspension status is stashed so {@link resume} can put the
+   * contract back exactly where it was — a suspension you cannot lift is just a
+   * cancellation under another name.
+   *
+   * While SUSPENDED nothing moves: no new bookings or shipment requests
+   * (ContractBookingService / BookingRequestService), and no writes to the
+   * contract's existing bookings (BookingsRepository.update).
+   */
+  async suspend(
+    contractId: string,
+    reason: string,
+    actorId: string,
+    user?: TCurrentUser | null,
+  ): Promise<Contract> {
+    const contract = await this.contractsService.findById(contractId);
+    assertFreightPermission(user, FREIGHT_PERMS.contracts.suspend);
+    assertContractStatus(contract, [...SUSPENDABLE_CONTRACT_STATUSES]);
+
+    await this.contractsRepository.createReviewNote(
+      contractId,
+      reason,
+      'SUSPENSION',
+      actorId,
+      'STAFF',
+    );
+    await this.contractsRepository.update(contractId, {
+      status: 'SUSPENDED',
+      statusBeforeSuspension: contract.status,
+    } as never);
+    const updated = await this.contractsService.findById(contractId);
+    this.notifier.suspended(updated, reason);
+    return updated;
+  }
+
+  /** Lift a suspension — the contract returns to the status it was frozen at. */
+  async resume(
+    contractId: string,
+    note: string | undefined,
+    actorId: string,
+    user?: TCurrentUser | null,
+  ): Promise<Contract> {
+    const contract = await this.contractsService.findById(contractId);
+    assertFreightPermission(user, FREIGHT_PERMS.contracts.suspend);
+    assertContractStatus(contract, ['SUSPENDED']);
+
+    // Legacy safety net: a row suspended before the column existed has nothing
+    // to restore. CONTRACT_ACTIVE is the post-signature resting state for both
+    // contract kinds, so it is the only sane default.
+    const restored = contract.statusBeforeSuspension ?? 'CONTRACT_ACTIVE';
+
+    if (note?.trim()) {
+      await this.contractsRepository.createReviewNote(
+        contractId,
+        note.trim(),
+        'SUSPENSION_LIFTED',
+        actorId,
+        'STAFF',
+      );
+    }
+    await this.contractsRepository.update(contractId, {
+      status: restored,
+      statusBeforeSuspension: null,
+    } as never);
+    const updated = await this.contractsService.findById(contractId);
+    this.notifier.suspensionLifted(updated, note ?? null);
+    return updated;
+  }
+
+  /**
+   * Customer cancels their own contract so they can request a fresh one for the
+   * same lane — the duplicate-contract guard treats CANCELLED as released.
+   * Blocked while any booking on the contract is still live: cancelling a
+   * contract with cargo in motion would strand it.
+   */
+  async cancelByCustomer(
+    contractId: string,
+    reason: string | undefined,
+    userId?: string,
+  ): Promise<Contract> {
+    const contract = await this.contractsService.findById(contractId);
+    if ((TERMINAL_CONTRACT_STATUSES as readonly string[]).includes(contract.status)) {
+      throw new ConflictException(
+        `Contract is already ${contract.status.toLowerCase().replace(/_/g, ' ')}.`,
+      );
+    }
+    if (contract.status === 'SUSPENDED') {
+      throw new ConflictException(
+        'This contract is suspended by EDR — contact us to lift the suspension first.',
+      );
+    }
+
+    const active = await this.contractsRepository.countActiveBookings(contractId);
+    if (active > 0) {
+      throw new BadRequestException(
+        `This contract has ${active} active shipment${active === 1 ? '' : 's'}. ` +
+          'Cancel or complete them before cancelling the contract.',
+      );
+    }
+
+    const body = reason?.trim() || 'Cancelled by the customer.';
+    await this.contractsRepository.createReviewNote(
+      contractId,
+      body,
+      'CANCELLATION',
+      userId,
+      'CUSTOMER',
+    );
+    await this.contractsRepository.update(contractId, {
+      status: 'CANCELLED',
+    } as never);
+    const updated = await this.contractsService.findById(contractId);
+    this.notifier.cancelledByCustomer(updated, body);
+    return updated;
+  }
+
   async renew(contractId: string, userId?: string): Promise<Contract> {
     const source = await this.contractsService.findById(contractId);
 
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts b/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
index 74574ed28..9aa37a0a7 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
@@ -66,9 +66,12 @@ import { ContractListSummaryDto } from './dto/contract-list-summary.dto';
 import { AcceptContractDto } from './dto/accept-contract.dto';
 import { UpdateContractDocumentDto } from './dto/contract-document.dto';
 import {
+  CancelContractDto,
   RejectContractDto,
   RejectStepDto,
   RequestChangesDto,
+  ResumeContractDto,
+  SuspendContractDto,
 } from './dto/approve-step.dto';
 import { SignContractDto } from './dto/sign-contract.dto';
 import { ReviewClearanceDocumentDto } from './dto/review-clearance-document.dto';
@@ -453,6 +456,65 @@ export class ContractsController {
     );
   }
 
+  @Post(':id/suspend')
+  @BookingStaff(FREIGHT_PERMS.contracts.suspend)
+  @ApiOperation({
+    summary: 'Staff freeze a signed contract (reversible, any post-signature step)',
+  })
+  suspend(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body() dto: SuspendContractDto,
+    @CurrentUser() user: TCurrentUser,
+  ) {
+    return this.transitionService.suspend(
+      id,
+      dto.reason,
+      resolveAuthUserId(user),
+      user,
+    );
+  }
+
+  @Post(':id/resume')
+  @BookingStaff(FREIGHT_PERMS.contracts.suspend)
+  @ApiOperation({ summary: 'Staff lift a suspension — contract returns to its prior status' })
+  resume(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body() dto: ResumeContractDto,
+    @CurrentUser() user: TCurrentUser,
+  ) {
+    return this.transitionService.resume(
+      id,
+      dto.note,
+      resolveAuthUserId(user),
+      user,
+    );
+  }
+
+  @Post(':id/cancel')
+  @ApiOperation({
+    summary: 'Customer cancels their own contract (blocked while a booking is live)',
+  })
+  async cancel(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body() dto: CancelContractDto,
+    @CurrentUser() user: TCurrentUser,
+  ) {
+    // Same ownership rule as renew: staff with bookings.view/contracts.view pass
+    // through, everyone else must own the contract's company.
+    const contract = await this.contractsService.findById(id);
+    if (
+      !hasFreightPermission(user, FREIGHT_PERMS.bookings.view) &&
+      !hasFreightPermission(user, FREIGHT_PERMS.contracts.view)
+    ) {
+      await this.contractsService.assertCustomerCanAccessContract(user?.id, contract);
+    }
+    return this.transitionService.cancelByCustomer(
+      id,
+      dto.reason,
+      resolveAuthUserId(user),
+    );
+  }
+
   @Post(':id/approval-steps/:stepId/approve')
   @BookingStaff(FREIGHT_PERMS.contracts.view)
   @ApiOperation({ summary: 'Approve one approval step in sequence' })
@@ -924,31 +986,18 @@ export class ContractsController {
     return this.clearanceService.finalizeExportClearance(id, resolveAuthUserId(user));
   }
 
-  @Get('clearance/et-queue')
-  @BookingStaff(FREIGHT_PERMS.contracts.clearanceEtActions)
-  @ApiOperation({ summary: 'GL Ethiopia phased clearance list (persistent after booking)' })
-  etClearanceQueue(@Query() filter: FilterContractDto) {
-    return this.clearanceService.etQueue(filter);
-  }
-
-  @Get('clearance/dj-queue')
-  @BookingStaff(FREIGHT_PERMS.contracts.clearanceDjActions)
-  @ApiOperation({ summary: 'GL Djibouti phased clearance list (persistent after booking)' })
-  djClearanceQueue(@Query() filter: FilterContractDto) {
-    return this.clearanceService.djQueue(filter);
+  @Get('awaiting-shipment')
+  @BookingStaff(FREIGHT_PERMS.contracts.createBooking)
+  @ApiOperation({
+    summary:
+      'GL worklist: executed one-time customs contracts with no shipment instance yet — GL initiates the booking the customer then uploads documents on.',
+  })
+  awaitingShipmentContracts() {
+    return this.contractBookingService.awaitingShipmentContracts();
   }
 
   // ── Path A self-clearance — Operations reviews the customer's own docs ───────
 
-  @Get('clearance/ops-queue')
-  @BookingStaff(FREIGHT_PERMS.contracts.opsClearanceReview)
-  @ApiOperation({
-    summary: 'Operations queue: self-clearance (non-customs) contracts awaiting review',
-  })
-  opsClearanceQueue(@Query() filter: FilterContractDto) {
-    return this.clearanceService.opsQueue(filter);
-  }
-
   @Post(':id/clearance/ops-review')
   @BookingStaff(FREIGHT_PERMS.contracts.opsClearanceReview)
   @ApiOperation({
@@ -1017,7 +1066,7 @@ export class ContractsController {
   @Post(':id/bookings/initiate')
   @ApiOperation({
     summary:
-      'Initiate a bare booking instance under a GENERAL non-customs contract — no cargo, no date; enters per-booking clearance (AWAITING_DOCUMENTS).',
+      'Initiate a bare booking instance under an import/export contract (ONE_TIME or GENERAL) — no cargo, no date; enters per-booking clearance (AWAITING_DOCUMENTS). Customs contracts are initiated by GL Ethiopia.',
   })
   initiateBooking(
     @Param('id', ParseUUIDPipe) id: string,
@@ -1335,7 +1384,7 @@ export class ContractsController {
   ) {
     const file = (files ?? [])[0];
     const booking = await this.bookingsService.findById(bookingId);
-    if (this.bookingClearanceService.isPhasedGeneralCustomsBooking(booking)) {
+    if (this.bookingClearanceService.isPhasedCustomsBooking(booking)) {
       return this.bookingClearanceService.uploadDutySlip(bookingId, file);
     }
     return this.glOperationsService.uploadDutySlip(bookingId, file);
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts b/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
index b9c22d1af..49ef3a29f 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
@@ -3,6 +3,7 @@ import { Injectable } from '@nestjs/common';
 import { InjectRepository } from '@nestjs/typeorm';
 import { DataSource, In, IsNull, Repository, SelectQueryBuilder } from 'typeorm';
 
+import { Booking } from '../bookings/entities/booking.entity';
 import { FileRecord } from '../files/entities/file.entity';
 import { Contract } from './entities/contract.entity';
 import { ContractApprovalStep } from './entities/contract-approval-step.entity';
@@ -16,6 +17,18 @@ import { ContractReviewNote, ContractReviewNoteType } from './entities/contract-
 import { ContractSignature, ContractSignerRole } from './entities/contract-signature.entity';
 import { TERMINAL_CONTRACT_STATUSES } from './utils/contract-expiry.util';
 
+/**
+ * Booking statuses that release whatever the booking was holding — contract
+ * capacity, the one-time active slot, the cancel gate. Everything else counts
+ * as a live booking.
+ */
+export const TERMINAL_BOOKING_STATUSES = [
+  'EXPIRED',
+  'CANCELLED',
+  'COMPLETED',
+  'REJECTED',
+];
+
 export interface ContractListFilterOptions {
   statuses?: string[];
   status?: string;
@@ -68,8 +81,9 @@ export class ContractsRepository extends BaseRepository<Contract> {
   }
 
   /**
-   * Non-terminal contracts for the same company + service type, with routes
-   * loaded — candidates for the duplicate-contract check on create(). Terminal
+   * Non-terminal contracts for the same company + service type, with routes and
+   * cargo scope loaded — candidates for the duplicate-contract check on
+   * create() (which also compares operation type, kind and scope). Terminal
    * filtering happens in JS via isEffectivelyExpired (also covers the
    * date-passed-but-not-yet-cron-flipped case).
    */
@@ -80,6 +94,7 @@ export class ContractsRepository extends BaseRepository<Contract> {
     return this.repository
       .createQueryBuilder('contract')
       .leftJoinAndSelect('contract.routes', 'routes')
+      .leftJoinAndSelect('contract.cargoScope', 'cargoScope')
       .where('contract.deleted_at IS NULL')
       .andWhere('contract.company_id = :companyId', { companyId })
       .andWhere('contract.service_type_id = :serviceTypeId', { serviceTypeId })
@@ -541,6 +556,23 @@ export class ContractsRepository extends BaseRepository<Contract> {
 
   // ── Review notes ──────────────────────────────────────────────────────────────
 
+  /**
+   * Bookings on the contract that have not reached a terminal state. Gates the
+   * customer's own contract cancellation (a contract carrying live cargo may
+   * not be cancelled) and is surfaced on the detail response so the portal can
+   * disable the button instead of failing the call.
+   */
+  async countActiveBookings(contractId: string): Promise<number> {
+    return this.dataSource
+      .getRepository(Booking)
+      .createQueryBuilder('b')
+      .where('b.contract_id = :contractId', { contractId })
+      .andWhere('b.status NOT IN (:...terminal)', {
+        terminal: TERMINAL_BOOKING_STATUSES,
+      })
+      .getCount();
+  }
+
   async createReviewNote(
     contractId: string,
     body: string,
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.service.ts b/apps/edr-freight-api/src/modules/contracts/contracts.service.ts
index 43aab750f..4ef525ff7 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.service.ts
@@ -73,6 +73,30 @@ function describeCargoScope(scope?: ContractCargoScope[]): string | null {
     .join(', ');
 }
 
+/**
+ * Order-independent identity of a cargo scope — two contracts cover the same
+ * cargo only when they list the same container sizes / commodities. Quantity
+ * caps are deliberately ignored: they size a GENERAL contract, they don't make
+ * it a different scope.
+ */
+function cargoScopeKey(
+  scope?: Array<
+    Pick<ContractCargoScope, 'containerSize' | 'cargoTypeId' | 'cargoFreeText'>
+  > | null,
+): string {
+  if (!scope?.length) return '';
+  return scope
+    .map((row) =>
+      [
+        row.containerSize?.trim().toLowerCase() ?? '',
+        row.cargoTypeId ?? '',
+        row.cargoFreeText?.trim().toLowerCase() ?? '',
+      ].join('|'),
+    )
+    .sort()
+    .join(',');
+}
+
 const NEEDS_ACTION_STATUSES = [
   'SUBMITTED',
   'PENDING_APPROVAL',
@@ -190,25 +214,34 @@ export class ContractsService {
   }
 
   /**
-   * Same customer + same service type + an overlapping route already has a
-   * non-expired contract → block. A route "overlaps" if any origin/destination
-   * pair matches — good enough today since ONE_TIME and GENERAL contracts both
-   * carry a single route in practice, and still correct if that changes.
+   * A live contract only blocks a new request when EVERY commercial dimension
+   * of the wizard matches it: service type, operation type (trade direction),
+   * contract kind, cargo scope and route. Change any one of them — a different
+   * lane, bulk instead of containers, GENERAL instead of ONE_TIME — and the
+   * customer may request another contract.
+   *
+   * A route "overlaps" if any origin/destination pair matches; cargo scope
+   * matches only when the two scope sets are identical (same freight type and
+   * the same container sizes / commodities).
    */
   private async assertNoDuplicateContract(
     companyId: string,
-    serviceTypeId: string,
-    routes: CreateContractDto['routes'],
+    dto: CreateContractDto,
   ): Promise<void> {
     const candidates = await this.contractsRepository.findDuplicateCandidates(
       companyId,
-      serviceTypeId,
+      dto.serviceTypeId,
     );
+    const incomingScope = cargoScopeKey(dto.cargoScope);
     const duplicate = candidates.find(
       (c) =>
         !isEffectivelyExpired(c) &&
+        c.tradeDirection === dto.tradeDirection &&
+        c.contractKind === dto.contractKind &&
+        c.freightType === dto.freightType &&
+        cargoScopeKey(c.cargoScope) === incomingScope &&
         (c.routes ?? []).some((existingRoute) =>
-          routes.some(
+          dto.routes.some(
             (r) =>
               r.originYardId === existingRoute.originYardId &&
               r.destinationYardId === existingRoute.destinationYardId,
@@ -220,7 +253,7 @@ export class ContractsService {
         ? duplicate.contractValidUntil.toISOString().slice(0, 10)
         : 'its approval completes';
       throw new ConflictException(
-        `An active contract already exists for this service type and route (${duplicate.reference}, valid until ${until}). A new request can't be submitted until it expires or is rejected/cancelled.`,
+        `An active contract already exists for this service type, operation type, contract kind, cargo scope and route (${duplicate.reference}, valid until ${until}). Change any one of them, or wait until this contract expires or is rejected/cancelled.`,
       );
     }
   }
@@ -257,7 +290,7 @@ export class ContractsService {
     this.assertRouteShape(dto.contractKind, dto.routes);
     await this.assertRoutesMatchDirection(dto.tradeDirection, dto.routes);
     if (companyId) {
-      await this.assertNoDuplicateContract(companyId, dto.serviceTypeId, dto.routes);
+      await this.assertNoDuplicateContract(companyId, dto);
     }
 
     // Stamp the operational profile for portal scoping. A forwarder contract
@@ -813,6 +846,24 @@ export class ContractsService {
       }
     }
 
+    // Why the contract is frozen — shown to staff and customer alike.
+    if (contract.status === 'SUSPENDED') {
+      try {
+        const note = await this.contractsRepository.findLatestReviewNote(
+          contract.id,
+          'SUSPENSION',
+        );
+        contract.latestSuspensionNote = note?.body ?? null;
+      } catch {
+        contract.latestSuspensionNote = null;
+      }
+    }
+
+    // Lets the portal disable "Cancel contract" instead of letting the customer
+    // click it and read a 400. The API re-checks on cancel regardless.
+    contract.activeBookingCount =
+      await this.contractsRepository.countActiveBookings(contract.id);
+
     return contract;
   }
 
diff --git a/apps/edr-freight-api/src/modules/contracts/dto/approve-step.dto.ts b/apps/edr-freight-api/src/modules/contracts/dto/approve-step.dto.ts
index 9a86a5b4e..6aa36b13d 100644
--- a/apps/edr-freight-api/src/modules/contracts/dto/approve-step.dto.ts
+++ b/apps/edr-freight-api/src/modules/contracts/dto/approve-step.dto.ts
@@ -50,3 +50,17 @@ export class CancelContractDto {
   @IsString()
   reason?: string;
 }
+
+export class SuspendContractDto {
+  @ApiProperty({ description: 'Why the contract is being frozen — shown to the customer' })
+  @IsString()
+  @MinLength(1)
+  reason!: string;
+}
+
+export class ResumeContractDto {
+  @ApiPropertyOptional({ description: 'Optional note recorded when the suspension is lifted' })
+  @IsOptional()
+  @IsString()
+  note?: string;
+}
diff --git a/apps/edr-freight-api/src/modules/contracts/entities/contract-review-note.entity.ts b/apps/edr-freight-api/src/modules/contracts/entities/contract-review-note.entity.ts
index 4d2a46365..5b64fe5f7 100644
--- a/apps/edr-freight-api/src/modules/contracts/entities/contract-review-note.entity.ts
+++ b/apps/edr-freight-api/src/modules/contracts/entities/contract-review-note.entity.ts
@@ -13,6 +13,12 @@ export const CONTRACT_REVIEW_NOTE_TYPES = [
    * correct it. One row per round — the advice/dispute loop can repeat.
    */
   'DUTY_DISPUTE',
+  /** Backoffice froze the contract; body is the reason shown to the customer. */
+  'SUSPENSION',
+  /** Backoffice lifted a suspension; body is the optional lift note. */
+  'SUSPENSION_LIFTED',
+  /** Customer cancelled their own contract; body is their reason. */
+  'CANCELLATION',
 ] as const;
 export type ContractReviewNoteType =
   (typeof CONTRACT_REVIEW_NOTE_TYPES)[number];
diff --git a/apps/edr-freight-api/src/modules/contracts/entities/contract.entity.ts b/apps/edr-freight-api/src/modules/contracts/entities/contract.entity.ts
index 3fe48ea27..ddd0ee837 100644
--- a/apps/edr-freight-api/src/modules/contracts/entities/contract.entity.ts
+++ b/apps/edr-freight-api/src/modules/contracts/entities/contract.entity.ts
@@ -29,6 +29,8 @@ export const CONTRACT_STATUSES = [
   'CLEARANCE_UNDER_REVIEW',
   'CLEARANCE_READY_FOR_BOOKING',
   'ACTIVE_SHIPMENT_IN_PROGRESS',
+  // Reversible backoffice freeze — see statusBeforeSuspension.
+  'SUSPENDED',
   'CONTRACT_CLOSED',
   'EXPIRED',
   'REJECTED',
@@ -217,6 +219,14 @@ export class Contract extends BaseEntity {
   @Column({ name: 'status', type: 'varchar', length: 40, default: 'DRAFT' })
   status!: string;
 
+  /**
+   * Status the contract held when the backoffice suspended it, restored when
+   * the suspension is lifted. Null unless the contract is (or once was)
+   * SUSPENDED. A suspension without this would just be a cancellation.
+   */
+  @Column({ name: 'status_before_suspension', type: 'varchar', length: 40, nullable: true })
+  statusBeforeSuspension?: string | null;
+
   @Column({ name: 'clearance_status', type: 'varchar', length: 40, default: 'NOT_APPLICABLE' })
   clearanceStatus!: string;
 
@@ -343,4 +353,18 @@ export class Contract extends BaseEntity {
    * contract_review_notes, not a column here.
    */
   latestSendBackNote?: string | null;
+
+  /**
+   * Body of the most recent SUSPENSION review note, attached by
+   * ContractsService.findById while the contract is SUSPENDED so both sides see
+   * why it was frozen. Lives in contract_review_notes, not a column here.
+   */
+  latestSuspensionNote?: string | null;
+
+  /**
+   * Count of this contract's non-terminal bookings, attached by
+   * ContractsService.findById. The portal disables customer cancellation while
+   * it is > 0 (the API enforces the same). Not a column.
+   */
+  activeBookingCount?: number;
 }
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/booking-batch.service.spec.ts b/apps/edr-freight-api/src/modules/train-scheduling/booking-batch.service.spec.ts
index b308a5921..a402e6237 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/booking-batch.service.spec.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/booking-batch.service.spec.ts
@@ -1,5 +1,6 @@
 import { BookingBatchService } from './booking-batch.service';
 import { Booking } from '../bookings/entities/booking.entity';
+import { WagonStockLedger } from './wagon-stock-ledger.util';
 
 describe('BookingBatchService — PAID reconcile', () => {
   const scheduleId = 'schedule-1';
@@ -40,10 +41,12 @@ describe('BookingBatchService — PAID reconcile', () => {
     previewPaidBookingWagonShortage: jest.Mock;
     getBookableSchedules: jest.Mock;
     getWindowConfig: jest.Mock;
+    wagonStockForSchedule: jest.Mock;
   };
   let dataSource: {
     getRepository: jest.Mock;
     transaction: jest.Mock;
+    query: jest.Mock;
   };
   let notifier: {
     payNow: jest.Mock;
@@ -90,6 +93,13 @@ describe('BookingBatchService — PAID reconcile', () => {
       }),
       // No shortage by default — paid bookings link as before.
       previewPaidBookingWagonShortage: jest.fn().mockResolvedValue(null),
+      // No physical stock configured → the wagon-type gate stands down and these
+      // specs keep testing the abstract capacity budget on its own.
+      wagonStockForSchedule: jest.fn().mockResolvedValue({
+        mode: 'YARD',
+        remainingByTypeId: new Map<string, number>(),
+        codesByTypeId: new Map<string, string>(),
+      }),
       getBookableSchedules: jest.fn().mockResolvedValue([]),
       getWindowConfig: jest.fn().mockResolvedValue({
         importWindowLeadDays: 3,
@@ -116,6 +126,10 @@ describe('BookingBatchService — PAID reconcile', () => {
         };
         await fn(manager);
       }),
+      // cargo/container type -> allowed wagon type lookups (loadAllowedWagonTypeIds).
+      // Empty = unresolvable, so the physical-stock gate stands down and these
+      // specs keep exercising the abstract capacity budget alone.
+      query: jest.fn().mockResolvedValue([]),
     };
 
     notifier = {
@@ -1237,6 +1251,7 @@ describe('BookingBatchService — built-train wagon capacity', () => {
         return genericRepo;
       }),
       transaction: jest.fn(),
+      query: jest.fn().mockResolvedValue([]),
     };
     const service = new BookingBatchService(
       dataSource as never,
@@ -1344,3 +1359,106 @@ describe('BookingBatchService — built-train wagon capacity', () => {
     });
   });
 });
+
+/**
+ * The reported failure: a train advertising 20 free wagons where only 16 are of
+ * the type the booking can ride. Selecting all 20 took the customer's money for
+ * space that never existed and then stalled at allocation on wagon 17.
+ */
+describe('BookingBatchService — physical wagon-type gate', () => {
+  const NW5 = 'wagon-type-nw5';
+  const PW2 = 'wagon-type-pw2';
+  const WHOLE_LEG = { fromEdge: 0, toEdge: 1 };
+
+  /** 16 NW5 + 4 PW2 = 20 wagons on the train, but only 16 usable by an NW5 booking. */
+  const mixedStock = () => new WagonStockLedger(new Map([[NW5, 16], [PW2, 4]]), 1);
+
+  const internals = (svc: BookingBatchService) =>
+    svc as unknown as {
+      hasWagonStock: (
+        stock: WagonStockLedger,
+        ids: string[],
+        needed: number,
+        leg: { fromEdge: number; toEdge: number },
+      ) => boolean;
+      maybeOfferPartial: (
+        booking: Booking,
+        isPair: boolean,
+        candidates: unknown[],
+        need: { wagons: number; weightTons: number; lengthMeters: number },
+        ids: string[],
+      ) => Promise<boolean>;
+      tryPartialOffer: unknown;
+      isSplitEligible: unknown;
+    };
+
+  const service = () =>
+    new BookingBatchService(
+      { getRepository: jest.fn(), transaction: jest.fn(), query: jest.fn() } as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      undefined,
+      { findOpenOffer: jest.fn() } as never,
+    );
+
+  it('refuses a 20-wagon NW5 booking on a train holding only 16 NW5', () => {
+    const svc = internals(service());
+    const stock = mixedStock();
+    expect(svc.hasWagonStock(stock, [NW5], 20, WHOLE_LEG)).toBe(false);
+    expect(svc.hasWagonStock(stock, [NW5], 16, WHOLE_LEG)).toBe(true);
+    // A booking that may ride either type sees all 20.
+    expect(svc.hasWagonStock(stock, [NW5, PW2], 20, WHOLE_LEG)).toBe(true);
+  });
+
+  it('stands down when the booking has no allowed wagon type configured', () => {
+    // Unresolvable configuration must not strand every booking that uses it —
+    // the abstract capacity budget still governs.
+    expect(internals(service()).hasWagonStock(mixedStock(), [], 999, WHOLE_LEG)).toBe(true);
+  });
+
+  it('sizes the split offer to the wagons that physically exist, not the free slots', async () => {
+    const svc = service();
+    const inner = internals(svc);
+    // Isolate the sizing decision: eligibility and offer creation are covered
+    // elsewhere, what matters here is the room handed to tryPartialOffer.
+    (inner as { isSplitEligible: unknown }).isSplitEligible = () => true;
+    const tryPartial = jest
+      .fn()
+      .mockResolvedValue({ wagons: 16, weightTons: 1600, lengthMeters: 224 });
+    (inner as { tryPartialOffer: unknown }).tryPartialOffer = tryPartial;
+
+    const stock = mixedStock();
+    const candidate = {
+      id: 'schedule-1',
+      // 20 abstract slots free, weight and length wide open.
+      budget: {
+        legOf: () => WHOLE_LEG,
+        remainingFor: () => ({ wagons: 20, weightTons: 99_999, lengthMeters: 99_999 }),
+        subtract: jest.fn(),
+      },
+      armed: false,
+      stock,
+    };
+
+    const offered = await inner.maybeOfferPartial(
+      { id: 'b1', reference: 'BK-1', originYardId: 'a', destinationYardId: 'b' } as Booking,
+      false,
+      [candidate],
+      { wagons: 20, weightTons: 2000, lengthMeters: 280 },
+      [NW5],
+    );
+
+    expect(offered).toBe(true);
+    // 16, not the 20 free slots — the customer is billed for what can be loaded.
+    expect(tryPartial.mock.calls[0][2]).toMatchObject({ wagons: 16 });
+    // Those 16 are now held, so the next booking in the pass cannot re-take them.
+    expect(stock.availableFor([NW5], WHOLE_LEG)).toBe(0);
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/booking-batch.service.ts b/apps/edr-freight-api/src/modules/train-scheduling/booking-batch.service.ts
index e010b4db9..586ef2f7c 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/booking-batch.service.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/booking-batch.service.ts
@@ -87,6 +87,7 @@ import {
   OverageTolerance,
   stopYardsFor,
 } from './corridor-capacity.util';
+import { WagonStockLedger } from './wagon-stock-ledger.util';
 
 export type { Capacity } from './corridor-capacity.util';
 
@@ -1619,6 +1620,8 @@ export class BookingBatchService implements OnModuleInit {
     const limits = await this.capacityLimits(locomotive);
     await this.syncScheduleMaxWagons(schedule, locomotive);
     const budget = await this.remainingBudget(schedule, limits, wagonDims);
+    const stock = await this.stockLedgerFor(schedule, budget);
+    const allowedWagonTypes = await this.loadAllowedWagonTypeIds();
     const minPerWagon = this.minPerWagonNeed(wagonDims);
     if (budget.isExhausted(minPerWagon)) {
       await this.setWindow(scheduleId, "FULL");
@@ -1655,14 +1658,19 @@ export class BookingBatchService implements OnModuleInit {
       // Consolidated partners always share one corridor, so the primary's leg
       // stands for the pair.
       const leg = budget.legForYards(booking.originYardId, booking.destinationYardId);
+      const wagonTypeIds = this.allowedWagonTypeIdsFor(booking, allowedWagonTypes);
+      // Abstract room AND real wagons of a type this booking can ride — see
+      // fillRouteDayInternal for why both gates are needed.
+      const stocked = this.hasWagonStock(stock, wagonTypeIds, need.wagons, leg);
 
-      // Per-unit fit trace: which axis (wagons/weight/length) admits or rejects.
+      // Per-unit fit trace: which axis (wagons/weight/length/stock) admits or rejects.
       this.logger.debug(
         `[fillSchedule ${scheduleId}] unit ${booking.reference}: need=${JSON.stringify(need)} ` +
-          `roomOnLeg=${JSON.stringify(budget.remainingFor(leg))} fits=${budget.fits(need, leg)}`,
+          `roomOnLeg=${JSON.stringify(budget.remainingFor(leg))} fits=${budget.fits(need, leg)} ` +
+          `stocked=${stocked}`,
       );
 
-      if (!budget.fits(need, leg)) {
+      if (!budget.fits(need, leg) || !stocked) {
         if (isGov) {
           const freed = await this.preemptForGovernment(
             scheduleId,
@@ -1677,16 +1685,19 @@ export class BookingBatchService implements OnModuleInit {
           // Doesn't fit whole. A split-eligible import booking is offered the part
           // that fits in the remaining room (top-up path splits the boundary
           // booking, mirroring fillRouteDay); otherwise skip and try the next.
-          const cand: { id: string; budget: CorridorBudget; armed: boolean } = {
-            id: scheduleId,
-            budget,
-            armed,
-          };
-          if (await this.maybeOfferPartial(booking, isPair, [cand], need)) {
+          const cand: {
+            id: string;
+            budget: CorridorBudget;
+            armed: boolean;
+            stock: WagonStockLedger;
+          } = { id: scheduleId, budget, armed, stock };
+          if (
+            await this.maybeOfferPartial(booking, isPair, [cand], need, wagonTypeIds)
+          ) {
             armed = cand.armed;
             continue;
           }
-          continue; // skip a unit that exceeds weight/length/wagons, try the next
+          continue; // skip a unit that exceeds weight/length/wagons/stock, try the next
         }
       }
 
@@ -1704,6 +1715,8 @@ export class BookingBatchService implements OnModuleInit {
           commercialReserved += 1;
         }
         budget.subtract(need, leg);
+        // Hold the physical wagons too — the next unit must not re-count them.
+        stock.consume(wagonTypeIds, need.wagons, leg);
         reservedThisPass += 1;
       } catch (err) {
         this.logger.error(
@@ -1823,11 +1836,14 @@ export class BookingBatchService implements OnModuleInit {
     }
 
     const wagonDims = await this.loadWagonDims();
+    const allowedWagonTypes = await this.loadAllowedWagonTypeIds();
 
-    // Live per-schedule corridor budget + arm/changed flags, in departure order.
+    // Live per-schedule corridor budget + physical wagon-type stock + arm/changed
+    // flags, in departure order.
     const trains: Array<{
       id: string;
       budget: CorridorBudget;
+      stock: WagonStockLedger;
       armed: boolean;
       changed: boolean;
     }> = [];
@@ -1844,7 +1860,8 @@ export class BookingBatchService implements OnModuleInit {
       const limits = await this.capacityLimits(locomotive);
       await this.syncScheduleMaxWagons(schedule, locomotive);
       const budget = await this.remainingBudget(schedule, limits, wagonDims);
-      trains.push({ id, budget, armed: false, changed: false });
+      const stock = await this.stockLedgerFor(schedule, budget);
+      trains.push({ id, budget, stock, armed: false, changed: false });
     }
     if (trains.length === 0) return { scheduleIds, commercialReserved: 0 };
 
@@ -1884,12 +1901,20 @@ export class BookingBatchService implements OnModuleInit {
 
       const legOn = (t: { budget: CorridorBudget }): CorridorLeg | null =>
         t.budget.legOf(booking.originYardId, booking.destinationYardId);
+      // Consolidated pairs share one wagon set; the primary's types stand for both.
+      const wagonTypeIds = this.allowedWagonTypeIdsFor(booking, allowedWagonTypes);
 
       // First train (earliest departure) whose corridor carries this booking's
-      // leg and still fits it as-is.
+      // leg, still fits it as-is AND physically holds enough wagons of a type the
+      // booking can ride. Both gates matter: abstract room without the right
+      // wagon type is space the allocator can never turn into a loaded consist.
       let target = trains.find((t) => {
         const leg = legOn(t);
-        return leg != null && t.budget.fits(need, leg);
+        return (
+          leg != null &&
+          t.budget.fits(need, leg) &&
+          this.hasWagonStock(t.stock, wagonTypeIds, need.wagons, leg)
+        );
       });
 
       // Per-unit trace: chosen train + each train's remaining room on this leg.
@@ -1934,7 +1959,13 @@ export class BookingBatchService implements OnModuleInit {
         // already consumed most of the room). Consolidated pairs / government /
         // non-import never split — isSplitEligible guards that. Passing the live
         // `trains` entries lets maybeOfferPartial mutate the chosen budget/armed.
-        const offered = await this.maybeOfferPartial(booking, isPair, trains, need);
+        const offered = await this.maybeOfferPartial(
+          booking,
+          isPair,
+          trains,
+          need,
+          wagonTypeIds,
+        );
         if (offered) {
           // A partial offer opens a real commercial pay window, same as reserve().
           commercialReserved += 1;
@@ -1964,6 +1995,9 @@ export class BookingBatchService implements OnModuleInit {
           commercialReserved += 1;
         }
         target.budget.subtract(need, legOn(target)!);
+        // Hold the physical wagons too, so the next unit in this pass sees them
+        // gone — otherwise two bookings both "fit" the same 16 NW5.
+        target.stock.consume(wagonTypeIds, need.wagons, legOn(target)!);
         target.changed = true;
         reservedThisPass += 1;
       } catch (err) {
@@ -2027,14 +2061,32 @@ export class BookingBatchService implements OnModuleInit {
   private async maybeOfferPartial(
     booking: Booking,
     isPair: boolean,
-    candidates: Array<{ id: string; budget: CorridorBudget; armed: boolean }>,
+    candidates: Array<{
+      id: string;
+      budget: CorridorBudget;
+      armed: boolean;
+      stock?: WagonStockLedger;
+    }>,
     need: Capacity,
+    wagonTypeIds: string[] = [],
   ): Promise<boolean> {
     if (!this.isSplitEligible(booking, isPair)) return false;
     const target = candidates
       .map((c) => {
         const leg = c.budget.legOf(booking.originYardId, booking.destinationYardId);
-        return leg ? { c, leg, room: c.budget.remainingFor(leg) } : null;
+        if (!leg) return null;
+        const room = c.budget.remainingFor(leg);
+        // The offer may never exceed the wagons that physically exist in a type
+        // this booking can ride. This is what turns "20 free wagons, only 16 of
+        // them NW5" into an offer for 16 — the customer pays for 16 and the
+        // other 4 leave as the usual remainder booking, instead of paying for
+        // 20 and stalling at allocation on wagon 17.
+        const physical = wagonTypeIds.length
+          ? c.stock?.availableFor(wagonTypeIds, leg)
+          : undefined;
+        const wagons =
+          physical == null ? room.wagons : Math.min(room.wagons, physical);
+        return { c, leg, room: { ...room, wagons } };
       })
       .filter((x): x is NonNullable<typeof x> => x != null && x.room.wagons >= 1)
       .sort((a, b) => b.room.wagons - a.room.wagons)[0];
@@ -2047,6 +2099,7 @@ export class BookingBatchService implements OnModuleInit {
     );
     if (!offered) return false;
     target.c.budget.subtract(offered, target.leg);
+    target.c.stock?.consume(wagonTypeIds, offered.wagons, target.leg);
     target.c.armed = true;
     return true;
   }
@@ -3468,6 +3521,131 @@ export class BookingBatchService implements OnModuleInit {
     return dims.length ? dims : [fallback];
   }
 
+  /**
+   * Physical wagon-type stock for one schedule, on the same corridor edges its
+   * {@link CorridorBudget} uses. Sourced from the scheduling service so the
+   * batch counts exactly the wagons the allocator will later plan against.
+   */
+  private async stockLedgerFor(
+    schedule: TrainSchedule,
+    budget: CorridorBudget,
+  ): Promise<WagonStockLedger> {
+    const stock = await this.trainSchedulingService.wagonStockForSchedule(
+      schedule.id,
+      schedule.originStationId,
+      budget.stops,
+    );
+    return new WagonStockLedger(
+      stock.remainingByTypeId,
+      Math.max(1, budget.stops.length - 1),
+    );
+  }
+
+  /**
+   * Whether the train holds enough PHYSICAL wagons of the types this booking may
+   * ride. Unresolvable configuration (no allowed wagon type) returns true: the
+   * abstract budget still governs, and a mis-configured cargo type must not
+   * silently strand every booking that uses it.
+   */
+  private hasWagonStock(
+    stock: WagonStockLedger,
+    wagonTypeIds: string[],
+    wagonsNeeded: number,
+    leg: CorridorLeg,
+  ): boolean {
+    if (!wagonTypeIds.length) return true;
+    return stock.availableFor(wagonTypeIds, leg) >= wagonsNeeded;
+  }
+
+  private allowedWagonTypeCache: {
+    byCargoTypeId: Map<string, string[]>;
+    byContainerTypeId: Map<string, string[]>;
+    expiresAt: number;
+  } | null = null;
+
+  /**
+   * Wagon-type ids each cargo / container type may ride, read straight from the
+   * join tables.
+   *
+   * The batch pool finders deliberately do NOT join `cargoType.wagonTypes` /
+   * `containerType.wagonTypes` — those many-to-many joins multiply rows badly on
+   * a hot path. So the pool's booking entities carry the type FK but not the
+   * allowed list, and resolving it per booking through the relation would come
+   * back empty. Two small lookups, cached for a minute like {@link loadWagonDims},
+   * give the same answer without touching the pool query.
+   */
+  private async loadAllowedWagonTypeIds(): Promise<{
+    byCargoTypeId: Map<string, string[]>;
+    byContainerTypeId: Map<string, string[]>;
+  }> {
+    if (this.allowedWagonTypeCache && this.allowedWagonTypeCache.expiresAt > Date.now()) {
+      return this.allowedWagonTypeCache;
+    }
+    // Inactive wagon types are excluded, matching loadAllowedWagonTypes() in the
+    // scheduling service — the allocator will not plan against them either.
+    const [cargoRows, containerRows]: [
+      Array<{ typeId: string; wagonTypeId: string }>,
+      Array<{ typeId: string; wagonTypeId: string }>,
+    ] = await Promise.all([
+      this.dataSource.query(
+        `SELECT ct.cargo_type_id AS "typeId", ct.wagon_type_id AS "wagonTypeId"
+           FROM freight.cargo_type_wagon_types ct
+           JOIN freight.wagon_types wt ON wt.id = ct.wagon_type_id
+          WHERE wt.is_active IS NOT FALSE`,
+      ),
+      this.dataSource.query(
+        `SELECT ct.container_type_id AS "typeId", ct.wagon_type_id AS "wagonTypeId"
+           FROM freight.container_type_wagon_types ct
+           JOIN freight.wagon_types wt ON wt.id = ct.wagon_type_id
+          WHERE wt.is_active IS NOT FALSE`,
+      ),
+    ]);
+
+    const collect = (rows: Array<{ typeId: string; wagonTypeId: string }>) => {
+      const map = new Map<string, string[]>();
+      for (const row of rows) {
+        const list = map.get(row.typeId) ?? [];
+        list.push(row.wagonTypeId);
+        map.set(row.typeId, list);
+      }
+      return map;
+    };
+
+    const value = {
+      byCargoTypeId: collect(cargoRows),
+      byContainerTypeId: collect(containerRows),
+    };
+    this.allowedWagonTypeCache = { ...value, expiresAt: Date.now() + 60_000 };
+    return value;
+  }
+
+  /**
+   * Every wagon-type id this booking may ride. Empty means "unresolvable" — the
+   * caller must then skip the physical-stock gate rather than block the booking
+   * on missing configuration.
+   */
+  private allowedWagonTypeIdsFor(
+    booking: Booking,
+    allowed: {
+      byCargoTypeId: Map<string, string[]>;
+      byContainerTypeId: Map<string, string[]>;
+    },
+  ): string[] {
+    if (booking.freightType === "BULK") {
+      const cargoTypeId = booking.cargoTypeId ?? booking.cargoType?.id;
+      return cargoTypeId ? (allowed.byCargoTypeId.get(cargoTypeId) ?? []) : [];
+    }
+    const ids = new Set<string>();
+    for (const line of booking.bookingContainers ?? []) {
+      const containerTypeId = line.containerTypeId ?? line.containerType?.id;
+      if (!containerTypeId) continue;
+      for (const id of allowed.byContainerTypeId.get(containerTypeId) ?? []) {
+        ids.add(id);
+      }
+    }
+    return [...ids];
+  }
+
   /**
    * Ordered stop yards of the schedule's route (origin → milestones →
    * destination); the legacy two-stop pseudo-route when milestones are absent.
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/booking-journey.service.ts b/apps/edr-freight-api/src/modules/train-scheduling/booking-journey.service.ts
index 264e6df84..b4520a43c 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/booking-journey.service.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/booking-journey.service.ts
@@ -5,6 +5,7 @@ import {
   NotFoundException,
   Optional,
 } from '@nestjs/common';
+import { EventEmitter2 } from '@nestjs/event-emitter';
 import { InjectDataSource } from '@nestjs/typeorm';
 import { DataSource, EntityManager, In } from 'typeorm';
 import { Freight } from '@edr/types';
@@ -48,6 +49,7 @@ export class BookingJourneyService {
     @InjectDataSource() private readonly dataSource: DataSource,
     private readonly yardFacilities: YardFacilitiesService,
     private readonly facilityHandling: FacilityHandlingService,
+    private readonly events: EventEmitter2,
     @Optional() private readonly milestoneService?: ClearanceMilestoneService,
   ) {}
 
@@ -145,6 +147,12 @@ export class BookingJourneyService {
       });
     });
 
+    // Intercity ends here — a ONE_TIME contract closes on its shipment being
+    // delivered (import/export emit this from booking-transition.complete).
+    if (nextStatus === 'COMPLETED') {
+      this.events.emit('booking.completed', { bookingId });
+    }
+
     // Customer tracking: THIS booking arrived (train may still be rolling).
     void this.completeMilestones(booking, [
       ...(booking.tradeDirection === 'IMPORT'
@@ -303,6 +311,12 @@ export class BookingJourneyService {
         RETURNING b.id, b.trade_direction`,
       [schedule.id, schedule.destinationStationId, now],
     );
+    // Intercity rows just completed — let a ONE_TIME contract close on delivery.
+    for (const row of rows) {
+      if (row.trade_direction === 'DOMESTIC') {
+        this.events.emit('booking.completed', { bookingId: row.id });
+      }
+    }
     return rows.map((r) => r.id);
   }
 
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/dto/create-container-train-schedule.dto.ts b/apps/edr-freight-api/src/modules/train-scheduling/dto/create-container-train-schedule.dto.ts
index 8ad256a16..9dfea0781 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/dto/create-container-train-schedule.dto.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/dto/create-container-train-schedule.dto.ts
@@ -34,11 +34,11 @@ export class CreateContainerTrainScheduleDto {
     type: [String],
     format: 'uuid',
     description:
-      'Hand-picked locomotives pulling the train (minimum 2 — front and back). Ignored when trainId is provided.',
+      'Hand-picked locomotives pulling the train (minimum 1). Ignored when trainId is provided.',
   })
   @IsOptional()
   @IsArray()
-  @ArrayMinSize(2, { message: 'A train must be pulled by at least two locomotives' })
+  @ArrayMinSize(1, { message: 'A train must be pulled by at least one locomotive' })
   @IsUUID('all', { each: true })
   locomotiveIds?: string[];
 
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/train-capacity.util.spec.ts b/apps/edr-freight-api/src/modules/train-scheduling/train-capacity.util.spec.ts
index 8342eae47..0b8d4ad05 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/train-capacity.util.spec.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/train-capacity.util.spec.ts
@@ -5,7 +5,7 @@ import {
   consistViolations,
   deriveTrainCapacityFromLocomotive,
   grossWagonWeightTons,
-  minLocomotiveLimits,
+  combinedLocomotiveLimits,
   sizePartialOfferWagons,
   trainSetLocomotiveLimits,
 } from './train-capacity.util';
@@ -197,42 +197,75 @@ describe('train-capacity.util', () => {
     expect(bookingTrainLengthMeters('BULK', 3, { container: 14, bulk: 18 })).toBe(54);
   });
 
-  it('takes the weakest locomotive across a multi-locomotive set', () => {
-    const limits = minLocomotiveLimits([
-      { maxPullWeightTons: 3500, maxTrainLengthMeters: 760, overageToleranceTons: 90 },
-      { maxPullWeightTons: 4000, maxTrainLengthMeters: 760, overageToleranceTons: 20 },
+  it('SUMS pull weight and weight tolerance across a multi-locomotive set', () => {
+    // Two units haul together: 1750 + 1750 = 3500T base, 90 + 90 = 180T overage.
+    const limits = combinedLocomotiveLimits([
+      { maxPullWeightTons: 1750, maxTrainLengthMeters: 760, overageToleranceTons: 90 },
+      { maxPullWeightTons: 1750, maxTrainLengthMeters: 760, overageToleranceTons: 90 },
     ]);
     expect(limits?.maxPullWeightTons).toBe(3500);
-    expect(limits?.overageToleranceTons).toBe(20);
+    expect(limits?.overageToleranceTons).toBe(180);
+    // A single locomotive is just its own limit — no doubling, no halving.
+    expect(
+      combinedLocomotiveLimits([
+        { maxPullWeightTons: 1750, maxTrainLengthMeters: 760, overageToleranceTons: 90 },
+      ])?.maxPullWeightTons,
+    ).toBe(1750);
+  });
+
+  it('takes the MINIMUM train length — a second locomotive does not lengthen the siding', () => {
+    const limits = combinedLocomotiveLimits([
+      { maxPullWeightTons: 1750, maxTrainLengthMeters: 760, overageToleranceMeters: 20 },
+      { maxPullWeightTons: 1750, maxTrainLengthMeters: 700, overageToleranceMeters: 5 },
+    ]);
+    expect(limits?.maxTrainLengthMeters).toBe(700);
+    expect(limits?.overageToleranceMeters).toBe(5);
   });
 
   it('ignores unconfigured (null) tolerances instead of zeroing the set (S-2026-00024)', () => {
     // LOCO-019 had 90T tolerance, LOCO-020 had none configured: the set must
-    // keep the 90, not collapse to 0 and reject 3547.6T on a 3500T train.
-    const limits = minLocomotiveLimits([
-      { maxPullWeightTons: 3500, maxTrainLengthMeters: 760, overageToleranceTons: 90 },
-      { maxPullWeightTons: 3500, maxTrainLengthMeters: 760, overageToleranceTons: null },
+    // keep the 90 rather than collapse to 0 — an unset value abstains.
+    const limits = combinedLocomotiveLimits([
+      { maxPullWeightTons: 1750, maxTrainLengthMeters: 760, overageToleranceTons: 90 },
+      { maxPullWeightTons: 1750, maxTrainLengthMeters: 760, overageToleranceTons: null },
     ]);
     expect(limits?.overageToleranceTons).toBe(90);
     // All unconfigured → no tolerance.
-    const none = minLocomotiveLimits([
+    const none = combinedLocomotiveLimits([
       { maxPullWeightTons: 3500, maxTrainLengthMeters: 760 },
     ]);
     expect(none?.overageToleranceTons).toBe(0);
   });
 
+  it('reports no pull limit when NO locomotive has one configured', () => {
+    // Summing must not turn "unset" into 0 and strand every booking; an
+    // all-unset set keeps the old "no opinion" behaviour.
+    const limits = combinedLocomotiveLimits([
+      { maxPullWeightTons: 0, maxTrainLengthMeters: 760 },
+      { maxPullWeightTons: 0, maxTrainLengthMeters: 760 },
+    ]);
+    expect(limits?.maxPullWeightTons).toBe(Infinity);
+    // One configured, one not → only the configured one contributes.
+    expect(
+      combinedLocomotiveLimits([
+        { maxPullWeightTons: 1750, maxTrainLengthMeters: 760 },
+        { maxPullWeightTons: 0, maxTrainLengthMeters: 760 },
+      ])?.maxPullWeightTons,
+    ).toBe(1750);
+  });
+
   it('trainSetLocomotiveLimits prefers link rows and falls back to the legacy single loco', () => {
-    const l1 = { maxPullWeightTons: 3500, maxTrainLengthMeters: 760, overageToleranceTons: 90 };
-    const l2 = { maxPullWeightTons: 3600, maxTrainLengthMeters: 700, overageToleranceTons: null };
+    const l1 = { maxPullWeightTons: 1750, maxTrainLengthMeters: 760, overageToleranceTons: 90 };
+    const l2 = { maxPullWeightTons: 1800, maxTrainLengthMeters: 700, overageToleranceTons: null };
     expect(
       trainSetLocomotiveLimits({ locomotive: null, locomotives: [{ locomotive: l1 }, { locomotive: l2 }] }),
     ).toEqual({
-      maxPullWeightTons: 3500,
+      maxPullWeightTons: 3550,
       maxTrainLengthMeters: 700,
       overageToleranceTons: 90,
       overageToleranceMeters: 0,
     });
-    expect(trainSetLocomotiveLimits({ locomotive: l1 })?.maxPullWeightTons).toBe(3500);
+    expect(trainSetLocomotiveLimits({ locomotive: l1 })?.maxPullWeightTons).toBe(1750);
     expect(trainSetLocomotiveLimits(null)).toBeNull();
     expect(trainSetLocomotiveLimits({ locomotive: null, locomotives: [] })).toBeNull();
   });
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/train-capacity.util.ts b/apps/edr-freight-api/src/modules/train-scheduling/train-capacity.util.ts
index b4b3a64de..7f9586c3c 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/train-capacity.util.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/train-capacity.util.ts
@@ -256,27 +256,40 @@ function round3(value: number): number {
 }
 
 /**
- * Effective pull limits for a train set with multiple locomotives: the weakest
- * locomotive caps the train, so take the minimum pull weight and minimum length
- * across all assigned locomotives. Returns null when no locomotives are given.
+ * Effective limits for a train set, per axis:
+ *
+ * - **Pull weight ADDS UP.** Locomotives haul together, so two 1750T units pull
+ *   3500T. Only CONFIGURED pull weights are summed; a set with none configured
+ *   reports Infinity (no opinion), exactly as before.
+ * - **Weight tolerance ADDS UP**, following its axis — each locomotive brings its
+ *   own overage allowance, so 2 × 90T gives the set 180T. Unset abstains (0).
+ * - **Length takes the MINIMUM.** Train length is a siding/loop constraint, not
+ *   a haulage one: coupling a second locomotive does not lengthen the track, so
+ *   the most restrictive locomotive still governs (and its tolerance with it).
+ *
+ * Returns null when no locomotives are given.
  */
-export function minLocomotiveLimits(
+export function combinedLocomotiveLimits(
   locomotives: Array<
     Pick<LocomotiveLimits, 'maxPullWeightTons' | 'maxTrainLengthMeters'> &
       Partial<Pick<LocomotiveLimits, 'overageToleranceTons' | 'overageToleranceMeters'>>
   >,
 ): LocomotiveLimits | null {
   if (!locomotives.length) return null;
+  const configuredPulls = locomotives
+    .map((l) => num(l.maxPullWeightTons))
+    .filter((v) => v > 0);
+
   return {
-    maxPullWeightTons: Math.min(
-      ...locomotives.map((l) => num(l.maxPullWeightTons, Infinity) || Infinity),
-    ),
+    maxPullWeightTons: configuredPulls.length
+      ? round3(configuredPulls.reduce((sum, v) => sum + v, 0))
+      : Infinity,
     maxTrainLengthMeters: Math.min(
       ...locomotives.map((l) => num(l.maxTrainLengthMeters, Infinity) || Infinity),
     ),
-    // Weakest CONFIGURED tolerance governs the set — a locomotive with no
-    // tolerance set has no opinion, it does not zero out the others.
-    overageToleranceTons: minConfigured(locomotives.map((l) => l.overageToleranceTons)),
+    overageToleranceTons: sumConfigured(locomotives.map((l) => l.overageToleranceTons)),
+    // Paired with the length axis, so it stays the weakest CONFIGURED value — a
+    // locomotive with no tolerance set has no opinion, it does not zero the others.
     overageToleranceMeters: minConfigured(locomotives.map((l) => l.overageToleranceMeters)),
   };
 }
@@ -286,10 +299,16 @@ function minConfigured(values: Array<number | null | undefined>): number {
   return configured.length ? Math.min(...configured) : 0;
 }
 
+function sumConfigured(values: Array<number | null | undefined>): number {
+  const configured = values.filter((v) => v != null).map((v) => num(v));
+  return configured.length ? round3(configured.reduce((sum, v) => sum + v, 0)) : 0;
+}
+
 /**
- * Effective limits for a whole train set: min across its linked locomotives,
- * falling back to the legacy single `locomotive` column for sets created
- * before multi-loco support. Null when the set has no locomotive at all.
+ * Effective limits for a whole train set: {@link combinedLocomotiveLimits} over
+ * its linked locomotives, falling back to the legacy single `locomotive` column
+ * for sets created before multi-loco support. Null when the set has no
+ * locomotive at all.
  */
 export function trainSetLocomotiveLimits(
   trainSet?: {
@@ -306,7 +325,7 @@ export function trainSetLocomotiveLimits(
     : trainSet.locomotive
       ? [trainSet.locomotive]
       : [];
-  return minLocomotiveLimits(pool);
+  return combinedLocomotiveLimits(pool);
 }
 
 /** Per-booking train length from wagon count and freight-specific wagon type length. */
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
index 15a542d31..418338257 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
@@ -133,7 +133,7 @@ import { pickLowestFreeNumber, pickTrainNumberPool } from './train-number.util';
 import {
   bookingCargoTons,
   deriveTrainCapacityFromLocomotive,
-  minLocomotiveLimits,
+  combinedLocomotiveLimits,
   trainSetLocomotiveLimits,
   wagonTypeDimensionsFromEntity,
   LocomotiveLimits,
@@ -1300,9 +1300,9 @@ export class TrainSchedulingService {
         .slice()
         .sort((a, b) => a.sequenceNo - b.sequenceNo)
         .map((link) => link.locomotiveId);
-      if (locomotiveIds.length < 2) {
+      if (locomotiveIds.length < 1) {
         throw new BadRequestException(
-          `Train ${builtTrain.code} has fewer than two locomotives; rebuild it before scheduling`,
+          `Train ${builtTrain.code} has no locomotive; rebuild it before scheduling`,
         );
       }
       if (builtTrain.currentYardId !== route.originYardId) {
@@ -1323,8 +1323,8 @@ export class TrainSchedulingService {
       }
     } else {
       locomotiveIds = [...new Set(dto.locomotiveIds ?? [])];
-      if (locomotiveIds.length < 2) {
-        throw new BadRequestException('A train must be pulled by at least two locomotives');
+      if (locomotiveIds.length < 1) {
+        throw new BadRequestException('A train must be pulled by at least one locomotive');
       }
     }
 
@@ -1382,7 +1382,7 @@ export class TrainSchedulingService {
         builtTrain?.id ?? null,
       );
       // Effective capacity is capped by the weakest locomotive in the set.
-      const limitLoco = minLocomotiveLimits(lockedLocomotives) ?? undefined;
+      const limitLoco = combinedLocomotiveLimits(lockedLocomotives) ?? undefined;
       const departure = new Date(dto.scheduleDate);
       // Every schedule starts with a CLOSED customer window; the window engine opens
       // it on schedule. DOMESTIC runs the same one-booking-day cycle as IMPORT
@@ -1572,7 +1572,7 @@ export class TrainSchedulingService {
     };
 
     const setLocomotives = this.locomotivesOfTrainSet(schedule.trainSet);
-    const limitLoco = minLocomotiveLimits(setLocomotives) ?? undefined;
+    const limitLoco = combinedLocomotiveLimits(setLocomotives) ?? undefined;
     const limits = await this.resolveTrainLimitConfig(previewDto, limitLoco);
 
     // Callers that add bookings without hand-picking container slots (the
@@ -3971,36 +3971,12 @@ export class TrainSchedulingService {
     const builtTrainId = await this.builtTrainIdOfSchedule(targetScheduleId);
 
     const originYardId = dto.originStationId;
-    let stock: WagonStock;
-    if (builtTrainId) {
-      stock = await this.builtTrainStock(builtTrainId);
-    } else {
-      // Dynamic consist: a slot's physical wagon may ride from the train's origin
-      // OR already sit at the booking's own boarding yard and attach there — so
-      // the usable fleet is the union across the origin and every boarding yard.
-      const boardYardIds = [
-        ...new Set(
-          [originYardId, ...bookings.map((b) => b.originYardId)].filter(Boolean),
-        ),
-      ];
-      const fleetCountsByYard = await Promise.all(
-        boardYardIds.map((yardId) =>
-          this.countFleetAvailability(yardId, targetScheduleId),
-        ),
-      );
-      const remainingByTypeId = new Map<string, number>();
-      const codesByTypeId = new Map<string, string>();
-      for (const rows of fleetCountsByYard) {
-        for (const row of rows) {
-          remainingByTypeId.set(
-            row.wagonTypeId,
-            (remainingByTypeId.get(row.wagonTypeId) ?? 0) + row.available,
-          );
-          codesByTypeId.set(row.wagonTypeId, row.wagonTypeCode);
-        }
-      }
-      stock = { mode: 'YARD', remainingByTypeId, codesByTypeId };
-    }
+    const stock: WagonStock = await this.wagonStockForSchedule(
+      targetScheduleId,
+      originYardId,
+      bookings.map((b) => b.originYardId),
+      builtTrainId,
+    );
 
     // Leg-aware stock: each booking consumes wagons only on the edges it rides,
     // so a ride-along on an empty leg never competes with cargo on a full one.
@@ -4129,7 +4105,7 @@ export class TrainSchedulingService {
       // warning (it must arrive before dispatch), but a set too weak to pull the train
       // is a hard violation.
       const offYard = assignedLocomotives.find((l) => l.currentYardId !== originYardId);
-      const setLimits = minLocomotiveLimits(assignedLocomotives);
+      const setLimits = combinedLocomotiveLimits(assignedLocomotives);
       if (offYard) {
         warnings.push(
           `Locomotive ${offYard.code} is not at the schedule origin yard yet; it must arrive before dispatch`,
@@ -4799,6 +4775,51 @@ export class TrainSchedulingService {
    * type. This is the whole plannable pool for its schedules — the plan is
    * full when every consist wagon is allocated.
    */
+  /**
+   * The physical wagons a schedule can actually plan against, by wagon type.
+   *
+   * A schedule built from a Train Builder train plans against ONLY that train's
+   * own consist. A legacy/dynamic-consist schedule plans against the boarding
+   * yards' loose pool: a slot's wagon may ride from the train's origin OR
+   * already sit at the booking's own boarding yard and attach there, so the
+   * usable fleet is the union across the origin and every boarding yard.
+   *
+   * Public because batch fill needs the SAME stock the allocator will later
+   * validate against — selecting a booking the allocator cannot place is how
+   * customers ended up paying for wagons that were never there.
+   */
+  async wagonStockForSchedule(
+    scheduleId: string | undefined,
+    originYardId: string,
+    boardingYardIds: Array<string | null | undefined> = [],
+    preloadedBuiltTrainId?: string | null,
+  ): Promise<WagonStock> {
+    const builtTrainId =
+      preloadedBuiltTrainId !== undefined
+        ? preloadedBuiltTrainId
+        : await this.builtTrainIdOfSchedule(scheduleId);
+    if (builtTrainId) return this.builtTrainStock(builtTrainId);
+
+    const boardYardIds = [
+      ...new Set([originYardId, ...boardingYardIds].filter((id): id is string => Boolean(id))),
+    ];
+    const fleetCountsByYard = await Promise.all(
+      boardYardIds.map((yardId) => this.countFleetAvailability(yardId, scheduleId)),
+    );
+    const remainingByTypeId = new Map<string, number>();
+    const codesByTypeId = new Map<string, string>();
+    for (const rows of fleetCountsByYard) {
+      for (const row of rows) {
+        remainingByTypeId.set(
+          row.wagonTypeId,
+          (remainingByTypeId.get(row.wagonTypeId) ?? 0) + row.available,
+        );
+        codesByTypeId.set(row.wagonTypeId, row.wagonTypeCode);
+      }
+    }
+    return { mode: 'YARD', remainingByTypeId, codesByTypeId };
+  }
+
   private async builtTrainStock(builtTrainId: string): Promise<WagonStock> {
     const wagons = await this.dataSource.getRepository(Wagon).find({
       where: { trainId: builtTrainId },
@@ -5347,7 +5368,7 @@ export class TrainSchedulingService {
    * schedule-creation picker. Mirrors the locomotive picker's advance-scheduling
    * philosophy: nothing serviceable is filtered out — staff see the status,
    * whether the train sits at the origin yard yet, and its future schedules.
-   * Trains with fewer than two locomotives are omitted (never schedulable).
+   * Trains with no locomotive at all are omitted (never schedulable).
    */
   async getAvailableTrainsForRoute(routeId: string) {
     const route = await this.getSchedulableRoute(routeId);
@@ -5385,7 +5406,7 @@ export class TrainSchedulingService {
     const futureCounts = new Map(counts.map((c) => [c.train_id, Number(c.future_count)]));
 
     return trains
-      .filter((train) => (train.locomotives ?? []).length >= 2)
+      .filter((train) => (train.locomotives ?? []).length >= 1)
       .map((train) => {
         const wagons = train.wagons ?? [];
         return {
@@ -5417,7 +5438,15 @@ export class TrainSchedulingService {
           totalLengthMeters: roundTons(
             wagons.reduce((sum, w) => sum + (Number(w.wagonType?.lengthMeters) || 0), 0),
           ),
-          maxPullWeightTons: roundTons(Number(train.capacityTons)),
+          // Live from the coupled set — `capacity_tons` still holds the old
+          // single-locomotive figure on trains built before pull weight summed.
+          maxPullWeightTons: roundTons(
+            combinedLocomotiveLimits(
+              (train.locomotives ?? [])
+                .map((link) => link.locomotive)
+                .filter((loco): loco is Locomotive => Boolean(loco)),
+            )?.maxPullWeightTons ?? Number(train.capacityTons),
+          ),
           atOriginYard: train.currentYardId === route.originYardId,
           futureScheduleCount: futureCounts.get(train.id) ?? 0,
         };
@@ -5467,7 +5496,7 @@ export class TrainSchedulingService {
     );
     const pinnedToLiveIds = await this.wagonIdsPinnedToLiveSchedules();
 
-    const limits = minLocomotiveLimits(this.locomotivesOfTrainSet(schedule.trainSet));
+    const limits = combinedLocomotiveLimits(this.locomotivesOfTrainSet(schedule.trainSet));
     const maxPullWeightTons = roundTons(Number(limits?.maxPullWeightTons ?? 0));
     const overageToleranceTons = roundTons(Number(limits?.overageToleranceTons) || 0);
     const maxTrainLengthMeters = roundTons(Number(limits?.maxTrainLengthMeters ?? 0));
@@ -5590,7 +5619,7 @@ export class TrainSchedulingService {
         .filter((slot) => slot.physicalWagonId && (slot.allocations?.length ?? 0) > 0)
         .map((slot) => slot.physicalWagonId as string),
     );
-    const limits = minLocomotiveLimits(this.locomotivesOfTrainSet(schedule.trainSet));
+    const limits = combinedLocomotiveLimits(this.locomotivesOfTrainSet(schedule.trainSet));
     const pullCapTons = roundTons(
       Number(limits?.maxPullWeightTons ?? 0) + (Number(limits?.overageToleranceTons) || 0),
     );
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/wagon-stock-ledger.util.spec.ts b/apps/edr-freight-api/src/modules/train-scheduling/wagon-stock-ledger.util.spec.ts
new file mode 100644
index 000000000..47823cddd
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/train-scheduling/wagon-stock-ledger.util.spec.ts
@@ -0,0 +1,70 @@
+import { WagonStockLedger } from './wagon-stock-ledger.util';
+
+const WHOLE = { fromEdge: 0, toEdge: 1 };
+
+describe('WagonStockLedger', () => {
+  it('reports the wagons of a booking\'s OWN types, not the train total', () => {
+    // The reported case: 20 free wagons on the train, but only 16 of them NW5.
+    const ledger = new WagonStockLedger(
+      new Map([
+        ['nw5', 16],
+        ['pw2', 4],
+      ]),
+      1,
+    );
+    expect(ledger.availableFor(['nw5'], WHOLE)).toBe(16);
+    expect(ledger.availableFor(['pw2'], WHOLE)).toBe(4);
+    // A cargo type mapped to both may ride either, so they add up.
+    expect(ledger.availableFor(['nw5', 'pw2'], WHOLE)).toBe(20);
+    // Duplicates must not double-count.
+    expect(ledger.availableFor(['nw5', 'nw5'], WHOLE)).toBe(16);
+    // An unconfigured type has no stock.
+    expect(ledger.availableFor(['unknown'], WHOLE)).toBe(0);
+  });
+
+  it('consumes what it can and reports the shortfall', () => {
+    const ledger = new WagonStockLedger(new Map([['nw5', 16]]), 1);
+    // A 20-wagon booking can only take 16 — the caller splits on that number.
+    expect(ledger.consume(['nw5'], 20, WHOLE)).toBe(16);
+    expect(ledger.availableFor(['nw5'], WHOLE)).toBe(0);
+    expect(ledger.consume(['nw5'], 1, WHOLE)).toBe(0);
+  });
+
+  it('drains the deepest stock first across candidate types', () => {
+    const ledger = new WagonStockLedger(
+      new Map([
+        ['nw5', 10],
+        ['nw7', 3],
+      ]),
+      1,
+    );
+    expect(ledger.consume(['nw5', 'nw7'], 12, WHOLE)).toBe(12);
+    // 10 from NW5 then 2 from NW7 — one NW7 left.
+    expect(ledger.availableFor(['nw7'], WHOLE)).toBe(1);
+    expect(ledger.availableFor(['nw5'], WHOLE)).toBe(0);
+  });
+
+  it('frees stock past an alight yard — disjoint legs never compete', () => {
+    // Three stops (A→B→C) = two edges. An intercity booking riding A→B must
+    // not consume the wagon on B→C.
+    const ledger = new WagonStockLedger(new Map([['nw5', 5]]), 2);
+    const firstLeg = { fromEdge: 0, toEdge: 1 };
+    const secondLeg = { fromEdge: 1, toEdge: 2 };
+
+    ledger.consume(['nw5'], 5, firstLeg);
+    expect(ledger.availableFor(['nw5'], firstLeg)).toBe(0);
+    expect(ledger.availableFor(['nw5'], secondLeg)).toBe(5);
+
+    // A whole-route booking sees the busiest edge it crosses, so it is blocked.
+    expect(ledger.availableFor(['nw5'], { fromEdge: 0, toEdge: 2 })).toBe(0);
+  });
+
+  it('counts the busiest edge within a leg, not the sum of edges', () => {
+    const ledger = new WagonStockLedger(new Map([['nw5', 10]]), 3);
+    ledger.consume(['nw5'], 4, { fromEdge: 0, toEdge: 1 });
+    ledger.consume(['nw5'], 6, { fromEdge: 1, toEdge: 2 });
+    // Edge 0 uses 4, edge 1 uses 6 — a booking over both needs 10 free at once.
+    expect(ledger.availableFor(['nw5'], { fromEdge: 0, toEdge: 2 })).toBe(4);
+    expect(ledger.availableFor(['nw5'], { fromEdge: 2, toEdge: 3 })).toBe(10);
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/wagon-stock-ledger.util.ts b/apps/edr-freight-api/src/modules/train-scheduling/wagon-stock-ledger.util.ts
new file mode 100644
index 000000000..0e4f6949d
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/train-scheduling/wagon-stock-ledger.util.ts
@@ -0,0 +1,86 @@
+import type { CorridorLeg } from './corridor-capacity.util';
+
+/**
+ * Physical wagon-type stock for one train, consumed per corridor edge.
+ *
+ * The {@link CorridorBudget} tracks ABSTRACT capacity — slots, pull weight,
+ * length. It cannot tell a NW5 from a PW2, so a train showing "20 free wagons"
+ * would admit a 20-wagon booking whose cargo only rides NW5 even when the yard
+ * holds 16 NW5 and 4 PW2. The batch selected all 20, the customer paid for 20,
+ * and allocation then failed on wagon 17 with "No NW5 wagon available at the
+ * yard" — money taken for space that never existed.
+ *
+ * This ledger is the missing axis: how many wagons of the types a booking may
+ * actually ride are free. Batch fill consults it alongside the budget, so a
+ * booking is admitted whole only when both agree, and is otherwise offered a
+ * split sized to the wagons that genuinely exist.
+ *
+ * Stock is consumed PER EDGE, mirroring `planWagonsWithStock`: a wagon freed at
+ * an alight yard is available again downstream, so an intercity ride-along on
+ * Gelan→Adama never competes for stock with an export on Adama→Doraleh.
+ */
+export class WagonStockLedger {
+  private readonly usedPerEdge = new Map<string, number[]>();
+
+  constructor(
+    private readonly remainingByTypeId: Map<string, number>,
+    private readonly edgeCount: number,
+  ) {}
+
+  /** Free wagons of ONE type on a leg: total minus its busiest edge within that leg. */
+  private availableForType(wagonTypeId: string, leg: CorridorLeg): number {
+    const total = this.remainingByTypeId.get(wagonTypeId) ?? 0;
+    const row = this.usedPerEdge.get(wagonTypeId);
+    if (!row) return total;
+    let busiest = 0;
+    for (let edge = leg.fromEdge; edge < leg.toEdge; edge += 1) {
+      busiest = Math.max(busiest, row[edge] ?? 0);
+    }
+    return Math.max(0, total - busiest);
+  }
+
+  /**
+   * Free wagons across every type a booking may ride. A cargo/container type
+   * mapped to several wagon types can use any of them, so they add up.
+   */
+  availableFor(wagonTypeIds: readonly string[], leg: CorridorLeg): number {
+    let total = 0;
+    for (const id of new Set(wagonTypeIds)) {
+      total += this.availableForType(id, leg);
+    }
+    return total;
+  }
+
+  /**
+   * Take `wagons` from the candidate types, deepest stock first so the consist
+   * drains evenly (same tie-break as the wagon planner). Returns how many were
+   * actually taken — less than asked when the stock is short.
+   */
+  consume(wagonTypeIds: readonly string[], wagons: number, leg: CorridorLeg): number {
+    let outstanding = Math.max(0, Math.floor(wagons));
+    const candidates = [...new Set(wagonTypeIds)];
+    let taken = 0;
+
+    while (outstanding > 0) {
+      const deepest = candidates
+        .map((id) => ({ id, free: this.availableForType(id, leg) }))
+        .filter((c) => c.free > 0)
+        .sort((a, b) => b.free - a.free)[0];
+      if (!deepest) break;
+
+      const take = Math.min(outstanding, deepest.free);
+      let row = this.usedPerEdge.get(deepest.id);
+      if (!row) {
+        row = new Array<number>(this.edgeCount).fill(0);
+        this.usedPerEdge.set(deepest.id, row);
+      }
+      for (let edge = leg.fromEdge; edge < leg.toEdge; edge += 1) {
+        row[edge] = (row[edge] ?? 0) + take;
+      }
+      outstanding -= take;
+      taken += take;
+    }
+
+    return taken;
+  }
+}
diff --git a/apps/edr-freight-api/src/modules/train-sets/entities/train-set-locomotive.entity.ts b/apps/edr-freight-api/src/modules/train-sets/entities/train-set-locomotive.entity.ts
index 4ad52a226..5c26d2475 100644
--- a/apps/edr-freight-api/src/modules/train-sets/entities/train-set-locomotive.entity.ts
+++ b/apps/edr-freight-api/src/modules/train-sets/entities/train-set-locomotive.entity.ts
@@ -6,7 +6,7 @@ import { TrainSet } from './train-set.entity';
 
 /**
  * Link row joining a train set to one of its locomotives. A train set must be
- * pulled by at least two locomotives (front + back); `sequenceNo` is a plain
+ * pulled by at least one locomotive; `sequenceNo` is a plain
  * order index — no front/rear semantics are modelled yet.
  */
 @Entity({ schema: 'freight', name: 'train_set_locomotives' })
diff --git a/apps/edr-freight-api/src/modules/train-sets/entities/train-set.entity.ts b/apps/edr-freight-api/src/modules/train-sets/entities/train-set.entity.ts
index c82cfd2eb..5f98ea608 100644
--- a/apps/edr-freight-api/src/modules/train-sets/entities/train-set.entity.ts
+++ b/apps/edr-freight-api/src/modules/train-sets/entities/train-set.entity.ts
@@ -29,7 +29,7 @@ export class TrainSet extends BaseEntity {
   @JoinColumn({ name: 'locomotive_id' })
   locomotive?: Locomotive;
 
-  /** All locomotives pulling this train set (minimum 2). */
+  /** All locomotives pulling this train set (minimum 1). */
   @OneToMany(() => TrainSetLocomotive, (link) => link.trainSet)
   locomotives?: TrainSetLocomotive[];
 
diff --git a/apps/edr-freight-api/src/modules/trains/dto/build-train.dto.ts b/apps/edr-freight-api/src/modules/trains/dto/build-train.dto.ts
index 5ba77fb10..54322c789 100644
--- a/apps/edr-freight-api/src/modules/trains/dto/build-train.dto.ts
+++ b/apps/edr-freight-api/src/modules/trains/dto/build-train.dto.ts
@@ -33,10 +33,10 @@ export class BuildTrainDto {
   @ApiProperty({
     type: [String],
     format: 'uuid',
-    description: 'Locomotives pulling the train (minimum 2 — front and back), in consist order',
+    description: 'Locomotives pulling the train (minimum 1), in consist order',
   })
   @IsArray()
-  @ArrayMinSize(2, { message: 'A train must be pulled by at least two locomotives' })
+  @ArrayMinSize(1, { message: 'A train must be pulled by at least one locomotive' })
   @IsUUID('all', { each: true })
   locomotiveIds!: string[];
 
diff --git a/apps/edr-freight-api/src/modules/trains/dto/update-train-locomotives.dto.ts b/apps/edr-freight-api/src/modules/trains/dto/update-train-locomotives.dto.ts
index 36562e970..0fab5ec5b 100644
--- a/apps/edr-freight-api/src/modules/trains/dto/update-train-locomotives.dto.ts
+++ b/apps/edr-freight-api/src/modules/trains/dto/update-train-locomotives.dto.ts
@@ -5,10 +5,10 @@ export class UpdateTrainLocomotivesDto {
   @ApiProperty({
     type: [String],
     format: 'uuid',
-    description: 'Full replacement locomotive set (minimum 2), in consist order',
+    description: 'Full replacement locomotive set (minimum 1), in consist order',
   })
   @IsArray()
-  @ArrayMinSize(2, { message: 'A train must be pulled by at least two locomotives' })
+  @ArrayMinSize(1, { message: 'A train must be pulled by at least one locomotive' })
   @IsUUID('all', { each: true })
   locomotiveIds!: string[];
 }
diff --git a/apps/edr-freight-api/src/modules/trains/entities/train-locomotive.entity.ts b/apps/edr-freight-api/src/modules/trains/entities/train-locomotive.entity.ts
index 681b39a55..0c834379e 100644
--- a/apps/edr-freight-api/src/modules/trains/entities/train-locomotive.entity.ts
+++ b/apps/edr-freight-api/src/modules/trains/entities/train-locomotive.entity.ts
@@ -6,7 +6,7 @@ import { Train } from './train.entity';
 
 /**
  * Link row joining a built train to one of its locomotives. A train must be
- * pulled by at least two locomotives (front + back); `sequenceNo` is the order
+ * pulled by at least one locomotive; `sequenceNo` is the order
  * in the consist — 0 is the lead locomotive.
  *
  * Mirrors `train_set_locomotives`, but for the persistent fleet `Train` built
diff --git a/apps/edr-freight-api/src/modules/trains/entities/train.entity.ts b/apps/edr-freight-api/src/modules/trains/entities/train.entity.ts
index 493e564e8..7a1ea5b64 100644
--- a/apps/edr-freight-api/src/modules/trains/entities/train.entity.ts
+++ b/apps/edr-freight-api/src/modules/trains/entities/train.entity.ts
@@ -80,7 +80,7 @@ export class Train extends BaseEntity {
   @OneToMany(() => Wagon, (wagon) => wagon.train)
   wagons!: Wagon[];
 
-  /** Locomotives pulling this train (minimum 2), ordered by sequenceNo. */
+  /** Locomotives pulling this train (minimum 1), ordered by sequenceNo. */
   @OneToMany(() => TrainLocomotive, (link) => link.train)
   locomotives?: TrainLocomotive[];
 }
\ No newline at end of file
diff --git a/apps/edr-freight-api/src/modules/trains/train-builder.controller.ts b/apps/edr-freight-api/src/modules/trains/train-builder.controller.ts
index 19d631fbc..2b74c0253 100644
--- a/apps/edr-freight-api/src/modules/trains/train-builder.controller.ts
+++ b/apps/edr-freight-api/src/modules/trains/train-builder.controller.ts
@@ -62,7 +62,7 @@ export class TrainBuilderController {
 
   @Put(':id/locomotives')
   @FleetManage(FREIGHT_PERMS.trains.update)
-  @ApiOperation({ summary: 'Replace the locomotive set (minimum 2, same yard)' })
+  @ApiOperation({ summary: 'Replace the locomotive set (minimum 1, same yard)' })
   setLocomotives(
     @Param('id', ParseUUIDPipe) id: string,
     @Body() dto: UpdateTrainLocomotivesDto,
diff --git a/apps/edr-freight-api/src/modules/trains/train-builder.service.ts b/apps/edr-freight-api/src/modules/trains/train-builder.service.ts
index 31f108740..6aed88f07 100644
--- a/apps/edr-freight-api/src/modules/trains/train-builder.service.ts
+++ b/apps/edr-freight-api/src/modules/trains/train-builder.service.ts
@@ -3,6 +3,7 @@ import {
   BadRequestException,
   ConflictException,
   Injectable,
+  Logger,
   NotFoundException,
 } from '@nestjs/common';
 import { DataSource, EntityManager, ILike, In } from 'typeorm';
@@ -10,7 +11,7 @@ import { QueryDeepPartialEntity } from 'typeorm/query-builder/QueryPartialEntity
 
 import { Locomotive } from '../locomotives/entities/locomotive.entity';
 import { Yard } from '../rule-engine/entities/yard.entity';
-import { minLocomotiveLimits } from '../train-scheduling/train-capacity.util';
+import { combinedLocomotiveLimits } from '../train-scheduling/train-capacity.util';
 import { WagonType } from '../wagon-types/entities/wagon-type.entity';
 import { WagonMovement } from '../wagons/entities/wagon-movement.entity';
 import { Wagon } from '../wagons/entities/wagon.entity';
@@ -55,12 +56,14 @@ export interface ActiveScheduleRef {
  */
 @Injectable()
 export class TrainBuilderService {
+  private readonly logger = new Logger(TrainBuilderService.name);
+
   constructor(private readonly dataSource: DataSource) {}
 
   async buildTrain(dto: BuildTrainDto) {
     const locomotiveIds = [...new Set(dto.locomotiveIds)];
-    if (locomotiveIds.length < 2) {
-      throw new BadRequestException('A train must be pulled by at least two locomotives');
+    if (locomotiveIds.length < 1) {
+      throw new BadRequestException('A train must be pulled by at least one locomotive');
     }
 
     const trainId = await this.dataSource.transaction(async (manager) => {
@@ -96,7 +99,7 @@ export class TrainBuilderService {
       );
 
       // Effective haul capacity is capped by the weakest locomotive in the set.
-      const limits = minLocomotiveLimits(locomotives);
+      const limits = combinedLocomotiveLimits(locomotives);
       const train = await manager.getRepository(Train).save(
         manager.getRepository(Train).create({
           code,
@@ -283,7 +286,7 @@ export class TrainBuilderService {
         : null,
     }));
 
-    const limits = minLocomotiveLimits(
+    const limits = combinedLocomotiveLimits(
       (train.locomotives ?? [])
         .map((link) => link.locomotive)
         .filter((loco): loco is Locomotive => Boolean(loco)),
@@ -339,11 +342,11 @@ export class TrainBuilderService {
     };
   }
 
-  /** Replace the locomotive set (still minimum 2, same-yard rule applies). */
+  /** Replace the locomotive set (minimum 1, same-yard rule applies). */
   async setLocomotives(id: string, dto: UpdateTrainLocomotivesDto) {
     const locomotiveIds = [...new Set(dto.locomotiveIds)];
-    if (locomotiveIds.length < 2) {
-      throw new BadRequestException('A train must be pulled by at least two locomotives');
+    if (locomotiveIds.length < 1) {
+      throw new BadRequestException('A train must be pulled by at least one locomotive');
     }
     await this.dataSource.transaction(async (manager) => {
       const train = await this.getEditableTrain(manager, id);
@@ -360,7 +363,7 @@ export class TrainBuilderService {
         train.id,
       );
       await this.replaceLocomotiveLinks(manager, train.id, locomotiveIds);
-      const limits = minLocomotiveLimits(locomotives);
+      const limits = combinedLocomotiveLimits(locomotives);
       await manager
         .getRepository(Train)
         .update(train.id, { capacityTons: round(limits?.maxPullWeightTons ?? 0) });
@@ -520,6 +523,28 @@ export class TrainBuilderService {
         sequenceNumber: null,
         status: WagonStatus.Maintenance,
       });
+      // Audit row: which train it came off and when. The wagon does not change
+      // yard here, so from/to are the same — the ledger is the wagon's history
+      // surface, and a maintenance detach has to be in it.
+      const yardId = wagon.currentYardId ?? train.currentYardId ?? null;
+      if (yardId) {
+        await manager.getRepository(WagonMovement).save(
+          manager.getRepository(WagonMovement).create({
+            wagonId: wagon.id,
+            fromYardId: yardId,
+            toYardId: yardId,
+            kind: WagonMovementKind.Maintenance,
+            note: `Sent to maintenance from train ${train.trainNumber ?? train.code}`,
+            occurredAt: new Date(),
+          }),
+        );
+      } else {
+        // to_yard_id is NOT NULL — a yard-less wagon still goes to maintenance,
+        // it just cannot carry a ledger row.
+        this.logger.warn(
+          `Wagon ${wagon.wagonNumber} sent to maintenance with no yard — ledger row skipped`,
+        );
+      }
       await this.resequenceWagons(manager, train.id);
     });
     return this.getComposition(id);
@@ -743,7 +768,16 @@ export class TrainBuilderService {
       totalLengthMeters: round(
         wagons.reduce((sum, w) => sum + (Number(w.wagonType?.lengthMeters) || 0), 0),
       ),
-      maxPullWeightTons: round(train.capacityTons),
+      // Derived live from the coupled set, NOT from the stored capacity_tons.
+      // That column is written at build/re-couple time, so every train built
+      // before pull weight became additive still holds the old single-locomotive
+      // figure. Computing it here keeps the board honest without a backfill;
+      // the column self-heals the next time the locomotive set is saved.
+      maxPullWeightTons: round(
+        combinedLocomotiveLimits(locomotives)?.maxPullWeightTons ??
+          Number(train.capacityTons) ??
+          0,
+      ),
     };
   }
 
@@ -878,7 +912,7 @@ export class TrainBuilderService {
       where: { trainId: train.id },
       relations: { locomotive: true },
     });
-    const limits = minLocomotiveLimits(
+    const limits = combinedLocomotiveLimits(
       links
         .map((link) => link.locomotive)
         .filter((loco): loco is Locomotive => Boolean(loco)),
diff --git a/apps/edr-freight-api/src/seed/freight-permissions.registry.ts b/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
index 2924169eb..eaf2f1c02 100644
--- a/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
+++ b/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
@@ -103,6 +103,9 @@ export const CONTRACT_PERMISSIONS: FreightPermissionSeed[] = [
   // Each has its own permission so the two desks are genuinely separate people.
   perm('a3000001-0001-4000-8000-000000000019', 'edr_freight_app:contracts:hazardous_approval_one', 'Hazardous approval — first review'),
   perm('a3000001-0001-4000-8000-00000000001a', 'edr_freight_app:contracts:hazardous_approval_two', 'Hazardous approval — second review'),
+  // Freeze/unfreeze a signed contract. One key covers both directions — whoever
+  // may suspend must be able to lift it again.
+  perm('a3000001-0001-4000-8000-00000000001b', 'edr_freight_app:contracts:suspend', 'Suspend / resume a signed contract'),
 ];
 
 // Existing per-slug view ids are kept as-is: position-type grants reference
@@ -447,6 +450,7 @@ export const FREIGHT_PERMS = {
     clearanceEtActions: 'edr_freight_app:contracts:clearance_et_actions',
     clearanceDjActions: 'edr_freight_app:contracts:clearance_dj_actions',
     clearanceDutyAdvise: 'edr_freight_app:contracts:clearance_duty_advise',
+    suspend: 'edr_freight_app:contracts:suspend',
   },
   trainScheduling: {
     view: 'edr_freight_app:train_scheduling:view',
@@ -897,6 +901,7 @@ export const ROLE_PERMISSION_PRESETS = {
     FREIGHT_PERMS.contracts.approveLineStaff,
     FREIGHT_PERMS.contracts.generateContract,
     ...bothFreightTypes(FREIGHT_PERMS.contracts.signStaff),
+    FREIGHT_PERMS.contracts.suspend,
   ],
   orgManager: [...BOOKING_RULE_ENGINE_PERMISSION_KEYS],
 } as const;
diff --git a/apps/edr-freight-web/backoffice/src/App.tsx b/apps/edr-freight-web/backoffice/src/App.tsx
index 5e2e48f32..77e67f210 100644
--- a/apps/edr-freight-web/backoffice/src/App.tsx
+++ b/apps/edr-freight-web/backoffice/src/App.tsx
@@ -168,8 +168,8 @@ const buildSidebarSections = (demoItems: SidebarItem[]): SidebarSection[] => [
         icon: <FileText />,
         permission: FREIGHT_PERMS.bookings.view,
       },
-      // Operations hub: clearance-document review for contracts WITHOUT
-      // customs clearing (contract-level for one-time, per-booking for general).
+      // Operations hub: per-shipment clearance-document review for services
+      // WITHOUT customs clearing (self-clearance) — bookings only.
       {
         label: "Clearance Documents",
         href: "/dashboard/contracts/clearance-documents",
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/ContractActionsToolbar.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/ContractActionsToolbar.tsx
index fcd04fb58..8c4833550 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/ContractActionsToolbar.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/ContractActionsToolbar.tsx
@@ -1,13 +1,15 @@
 import { useMemo, useState } from "react";
 import { useNavigate } from "react-router-dom";
 import { useQuery } from "@tanstack/react-query";
-import { Button, Modal, Stack, Text, Textarea } from "@mantine/core";
+import { Button, Group, Modal, Stack, Text, Textarea } from "@mantine/core";
 import {
   Check,
   Eye,
   FilePen,
   FileSignature,
   MessageSquareWarning,
+  PauseCircle,
+  PlayCircle,
   ShieldCheck,
   XCircle,
   Zap,
@@ -43,6 +45,21 @@ const CLEARANCE_REVIEW_STATUSES = [
   "CLEARANCE_READY_FOR_BOOKING",
 ];
 
+/**
+ * Every step from the customer signature onward can be frozen. Mirrors
+ * SUSPENDABLE_CONTRACT_STATUSES on the API — the server is the authority, this
+ * list only decides whether the button is drawn.
+ */
+const SUSPENDABLE_STATUSES = [
+  "SIGNED_CUSTOMER",
+  "FULLY_EXECUTED",
+  "CONTRACT_ACTIVE",
+  "AWAITING_CLEARANCE_DOCUMENTS",
+  "CLEARANCE_UNDER_REVIEW",
+  "CLEARANCE_READY_FOR_BOOKING",
+  "ACTIVE_SHIPMENT_IN_PROGRESS",
+];
+
 /** Detail-page staff actions: accept / request changes / reject / generate / sign. */
 export function ContractActionsToolbar({
   contract,
@@ -62,6 +79,8 @@ export function ContractActionsToolbar({
     FREIGHT_PERMS.contracts.requestChanges[arm],
   );
   const mayReject = hasPermission(user, FREIGHT_PERMS.contracts.reject[arm]);
+  // One key both ways — whoever can freeze a contract can unfreeze it.
+  const maySuspend = hasPermission(user, FREIGHT_PERMS.contracts.suspend);
 
   const [editorOpen, setEditorOpen] = useState(false);
   const [editorMode, setEditorMode] = useState<"accept" | "edit">("accept");
@@ -70,6 +89,10 @@ export function ContractActionsToolbar({
   const [changesNote, setChangesNote] = useState("");
   const [rejectOpen, setRejectOpen] = useState(false);
   const [rejectReason, setRejectReason] = useState("");
+  const [suspendOpen, setSuspendOpen] = useState(false);
+  const [suspendReason, setSuspendReason] = useState("");
+  const [resumeOpen, setResumeOpen] = useState(false);
+  const [resumeNote, setResumeNote] = useState("");
 
   // Whether the document is editable depends on WHO is viewing — only the
   // approver whose turn it is may edit — so the server decides, not the client.
@@ -110,6 +133,86 @@ export function ContractActionsToolbar({
     );
   }
 
+  // Frozen: nothing on this contract moves — no new bookings, no progress on
+  // the shipments already under it — until the suspension is lifted, which
+  // returns the contract to the status it was suspended at.
+  if (status === "SUSPENDED") {
+    return (
+      <SectionCard icon={PauseCircle} title="Contract suspended">
+        <Stack gap="sm">
+          <Text size="sm" c="dimmed">
+            This contract is frozen. New bookings are blocked and its existing
+            shipments cannot progress.
+            {contract.statusBeforeSuspension
+              ? ` Lifting the suspension returns it to ${contract.statusBeforeSuspension}.`
+              : ""}
+          </Text>
+          {contract.latestSuspensionNote && (
+            <Text size="sm">
+              <b>Reason:</b> {contract.latestSuspensionNote}
+            </Text>
+          )}
+          {maySuspend ? (
+            <Button
+              fullWidth
+              color="edr-green"
+              leftSection={<PlayCircle size={16} />}
+              onClick={() => setResumeOpen(true)}
+            >
+              Lift suspension
+            </Button>
+          ) : (
+            <Text size="sm" c="dimmed">
+              You do not have permission to lift a suspension.
+            </Text>
+          )}
+        </Stack>
+
+        <Modal
+          opened={resumeOpen}
+          onClose={() => setResumeOpen(false)}
+          title="Lift suspension?"
+          centered
+        >
+          <Stack gap="md">
+            <Text size="sm">
+              Contract <b>{contract.reference}</b> will return to{" "}
+              <b>{contract.statusBeforeSuspension ?? "CONTRACT_ACTIVE"}</b> and
+              the customer will be notified. Bookings on it resume immediately.
+            </Text>
+            <Textarea
+              label="Note (optional)"
+              placeholder="Why the suspension is being lifted…"
+              autosize
+              minRows={2}
+              value={resumeNote}
+              onChange={(e) => setResumeNote(e.currentTarget.value)}
+            />
+            <Group justify="flex-end" gap="sm">
+              <Button variant="default" onClick={() => setResumeOpen(false)}>
+                Cancel
+              </Button>
+              <Button
+                color="edr-green"
+                loading={mutations.resume.isPending}
+                onClick={() =>
+                  mutations.resume.mutate(resumeNote.trim() || undefined, {
+                    onSuccess: () => {
+                      setResumeOpen(false);
+                      setResumeNote("");
+                    },
+                  })
+                }
+              >
+                Lift suspension
+              </Button>
+            </Group>
+          </Stack>
+        </Modal>
+      </SectionCard>
+    );
+  }
+
   const canAccept =
     status === "SUBMITTED" && (mayAccept || mayRequestChanges || mayReject);
   // The document stays editable for the whole approval chain, but only by the
@@ -130,6 +233,7 @@ export function ContractActionsToolbar({
   const clearanceReviewer = contract.customsClearingEnabled
     ? "Review clearance (GL)"
     : "Review clearance (Ops)";
+  const canSuspend = maySuspend && SUSPENDABLE_STATUSES.includes(status);
 
   return (
     <SectionCard icon={Zap} title="Staff actions">
@@ -241,10 +345,23 @@ export function ContractActionsToolbar({
         {/* GL "Create booking" removed for now — clearance ends at finalize and
             the customer creates the booking in the portal. */}
 
+        {canSuspend && (
+          <Button
+            fullWidth
+            variant="light"
+            color="orange"
+            leftSection={<PauseCircle size={16} />}
+            onClick={() => setSuspendOpen(true)}
+          >
+            Suspend contract
+          </Button>
+        )}
+
         {!canAccept &&
           !inApproval &&
           !canViewContract &&
-          !canReviewClearance && (
+          !canReviewClearance &&
+          !canSuspend && (
             <Text size="sm" c="dimmed">
               No staff actions available for this status. Monitor until the
               workflow advances.
@@ -315,6 +432,51 @@ export function ContractActionsToolbar({
         </Stack>
       </Modal>
 
+      {/* Suspend — freezes the contract AND every shipment under it */}
+      <Modal
+        opened={suspendOpen}
+        onClose={() => setSuspendOpen(false)}
+        title="Suspend this contract?"
+        centered
+      >
+        <Stack gap="md">
+          <Text size="sm">
+            Contract <b>{contract.reference}</b> will be frozen at its current
+            step (<b>{status}</b>). No new shipments can be booked and the
+            shipments already under it stop moving until the suspension is
+            lifted. The customer is notified.
+          </Text>
+          <Textarea
+            label="Reason for suspension"
+            placeholder="Explain why this contract is being suspended…"
+            autosize
+            minRows={3}
+            value={suspendReason}
+            onChange={(e) => setSuspendReason(e.currentTarget.value)}
+          />
+          <Group justify="flex-end" gap="sm">
+            <Button variant="default" onClick={() => setSuspendOpen(false)}>
+              Cancel
+            </Button>
+            <Button
+              color="orange"
+              disabled={!suspendReason.trim()}
+              loading={mutations.suspend.isPending}
+              onClick={() =>
+                mutations.suspend.mutate(suspendReason, {
+                  onSuccess: () => {
+                    setSuspendOpen(false);
+                    setSuspendReason("");
+                  },
+                })
+              }
+            >
+              Suspend contract
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+
       {/* Reject */}
       <Modal
         opened={rejectOpen}
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/ContractApprovalStepsCard.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/ContractApprovalStepsCard.tsx
index 3747c2d2d..27a74cbf1 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/ContractApprovalStepsCard.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/ContractApprovalStepsCard.tsx
@@ -31,6 +31,17 @@ const isHazardStep = (requiredRole: string): boolean =>
 const roleLabel = (requiredRole: string): string =>
   CONTRACT_APPROVAL_ROLE_LABELS[requiredRole] ?? requiredRole;
 
+/** When the approver acted — "27 Jul 2026, 18:18". */
+const fmtActedAt = (iso: string): string =>
+  new Date(iso).toLocaleString("en-GB", {
+    day: "numeric",
+    month: "short",
+    year: "numeric",
+    hour: "2-digit",
+    minute: "2-digit",
+    hour12: false,
+  });
+
 type Mutations = ReturnType<typeof useContractMutations>;
 
 interface ContractApprovalStepsCardProps {
@@ -349,6 +360,10 @@ function StepRow({
           ? "edr-green"
           : "gray";
   const hazard = isHazardStep(step.requiredRole);
+  // A send-back wipes acted_at with the status, so a re-opened step shows no
+  // stale timestamp.
+  const acted =
+    step.actedAt && step.status !== "PENDING" ? fmtActedAt(step.actedAt) : null;
 
   return (
     <Group
@@ -412,6 +427,14 @@ function StepRow({
               </Badge>
             )}
           </Group>
+          {/* Decided steps carry their verdict time — the chain doubles as an
+              audit trail, so "who was waiting on whom, and for how long" has to
+              be readable without opening the revision history. */}
+          {acted && (
+            <Text size="xs" c="dimmed" truncate>
+              {step.status === "REJECTED" ? "Rejected" : "Approved"} {acted}
+            </Text>
+          )}
           {step.note && (
             <Text size="xs" c="dimmed" truncate>
               {step.note}
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/ContractDocumentEditorModal.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/ContractDocumentEditorModal.tsx
index de18fa847..a53ed85ba 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/ContractDocumentEditorModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/ContractDocumentEditorModal.tsx
@@ -37,6 +37,13 @@ function newArticleId(): string {
   return `art-${Date.now()}-${Math.floor(Math.random() * 1e6)}`;
 }
 
+/** Midnight today — the earliest day a contract's validity may start. */
+function startOfToday(): Date {
+  const d = new Date();
+  d.setHours(0, 0, 0, 0);
+  return d;
+}
+
 interface EditableArticle {
   id: string;
   title: string;
@@ -118,6 +125,14 @@ export function ContractDocumentEditorModal({
     );
   }, [opened, draft]);
 
+  // Accept mode opens on today — a contract never starts in the past, and the
+  // pickers below refuse earlier days.
+  useEffect(() => {
+    if (!opened || mode !== "accept") return;
+    setValidityStart(startOfToday());
+    setValidityEnd(null);
+  }, [opened, mode]);
+
   // Default validity to the first configured option (accept mode).
   // useEffect(() => {
   //   if (mode === "accept" && !validityDays && validityOptions.length > 0) {
@@ -419,6 +434,7 @@ export function ContractDocumentEditorModal({
                   placeholder="Contract validity start"
                   value={validityStart}
                   onChange={(v) => setValidityStart(v ? new Date(v) : null)}
+                  minDate={startOfToday()}
                   maxDate={validityEnd ?? undefined}
                   clearable
                 />
@@ -427,7 +443,7 @@ export function ContractDocumentEditorModal({
                   placeholder="Contract validity end"
                   value={validityEnd}
                   onChange={(v) => setValidityEnd(v ? new Date(v) : null)}
-                  minDate={validityStart ?? undefined}
+                  minDate={validityStart ?? startOfToday()}
                   clearable
                 />
               </Group>
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
index 572d05dce..d91435495 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
@@ -1018,14 +1018,9 @@ export default function GlCreateBookingForm() {
             // Non-fatal
           }
         }
-        if (contract.contractKind === "GENERAL") {
-          // GENERAL per-booking clearance: land on the booking's clearance
-          // detail — the same page the Shipments tab on the hub opens.
-          navigate(`/dashboard/clearance/${booking.id}`);
-        } else {
-          // ONE_TIME customs keeps its clearance on the contract.
-          navigate(`/dashboard/contracts/clearance/${contract.id}`);
-        }
+        // Clearance is always per booking — land on that booking's clearance
+        // detail, the same page the hub opens.
+        navigate(`/dashboard/clearance/${booking.id}`);
       },
     });
   };
@@ -1067,7 +1062,13 @@ export default function GlCreateBookingForm() {
         variant="default"
         radius="md"
         leftSection={<ChevronLeft size={16} />}
-        onClick={() => navigate(`/dashboard/contracts/clearance/${contract.id}`)}
+        onClick={() =>
+          navigate(
+            completeBookingId
+              ? `/dashboard/clearance/${completeBookingId}`
+              : "/dashboard/contracts/clearance",
+          )
+        }
       >
         Back to clearance
       </Button>
diff --git a/apps/edr-freight-web/backoffice/src/components/fleet/WagonMovementHistoryModal.tsx b/apps/edr-freight-web/backoffice/src/components/fleet/WagonMovementHistoryModal.tsx
index e2713fdcb..7ad92fa7a 100644
--- a/apps/edr-freight-web/backoffice/src/components/fleet/WagonMovementHistoryModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/fleet/WagonMovementHistoryModal.tsx
@@ -32,6 +32,11 @@ const KIND_META: Record<string, { label: string; color: string; icon: ReactNode
     color: "orange",
     icon: <Wrench size={14} />,
   },
+  MAINTENANCE: {
+    label: "Sent to maintenance",
+    color: "red",
+    icon: <Wrench size={14} />,
+  },
 };
 
 const yardLabel = (
@@ -103,10 +108,16 @@ const WagonMovementHistoryModal = ({
                     <Text size="sm" fw={600}>
                       {from}
                     </Text>
-                    <ArrowRight size={13} />
-                    <Text size="sm" fw={600}>
-                      {to}
-                    </Text>
+                    {/* Status events (maintenance) sit in one yard — an arrow
+                        pointing at the same yard reads as a broken row. */}
+                    {movement.fromYardId !== movement.toYardId && (
+                      <>
+                        <ArrowRight size={13} />
+                        <Text size="sm" fw={600}>
+                          {to}
+                        </Text>
+                      </>
+                    )}
                     <Badge size="xs" variant="light" color={meta.color}>
                       {meta.label}
                     </Badge>
diff --git a/apps/edr-freight-web/backoffice/src/components/trainBuilder/BuildTrainModal.tsx b/apps/edr-freight-web/backoffice/src/components/trainBuilder/BuildTrainModal.tsx
index 810bdc721..99c7e6ef0 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainBuilder/BuildTrainModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainBuilder/BuildTrainModal.tsx
@@ -30,7 +30,7 @@ const parseError = (error: unknown, fallback: string) => {
 
 /**
  * Step one of the Train Builder: pick the yard it is being assembled in and
- * couple at least two locomotives from that yard. The train code is assigned by
+ * couple at least one locomotive from that yard. The train code is assigned by
  * the system. Wagons are attached afterwards on the composition page.
  */
 export default function BuildTrainModal({ opened, onClose, onBuilt }: BuildTrainModalProps) {
@@ -86,9 +86,9 @@ export default function BuildTrainModal({ opened, onClose, onBuilt }: BuildTrain
   }, [opened]);
 
   const handleBuild = async () => {
-    if (!yardId || locomotiveIds.length < 2) {
+    if (!yardId || locomotiveIds.length < 1) {
       toast({
-        title: "Pick a yard and couple at least two locomotives",
+        title: "Pick a yard and couple at least one locomotive",
         variant: "destructive",
       });
       return;
@@ -185,17 +185,15 @@ export default function BuildTrainModal({ opened, onClose, onBuilt }: BuildTrain
         />
         <MultiSelect
           label="Locomotives"
-          description="A train must be pulled by at least two locomotives (front and back). First pick becomes the lead."
-          placeholder={yardId ? "Select at least two locomotives" : "Select a yard first"}
+          description="A train must be pulled by at least one locomotive. First pick becomes the lead."
+          placeholder={yardId ? "Select at least one locomotive" : "Select a yard first"}
           data={locomotiveOptions}
           value={locomotiveIds}
           onChange={setLocomotiveIds}
           searchable
           disabled={!yardId}
           error={
-            locomotiveIds.length > 0 && locomotiveIds.length < 2
-              ? "Select at least two locomotives"
-              : undefined
+            locomotiveIds.length < 1 ? "Select at least one locomotive" : undefined
           }
           nothingFoundMessage={
             yardId ? "No available locomotives in this yard" : "Select a yard first"
diff --git a/apps/edr-freight-web/backoffice/src/components/trainBuilder/ChangeLocomotivesModal.tsx b/apps/edr-freight-web/backoffice/src/components/trainBuilder/ChangeLocomotivesModal.tsx
index ef7135bcc..f99fb07fa 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainBuilder/ChangeLocomotivesModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainBuilder/ChangeLocomotivesModal.tsx
@@ -16,7 +16,7 @@ const parseError = (error: unknown, fallback: string) => {
   return fallback;
 };
 
-/** Swap the locomotive set of a built train (minimum 2, same-yard rule). */
+/** Swap the locomotive set of a built train (minimum 1, same-yard rule). */
 export default function ChangeLocomotivesModal({
   composition,
   opened,
@@ -74,8 +74,8 @@ export default function ChangeLocomotivesModal({
 
   const handleSave = async () => {
     if (!composition) return;
-    if (locomotiveIds.length < 2) {
-      toast({ title: "A train needs at least two locomotives", variant: "destructive" });
+    if (locomotiveIds.length < 1) {
+      toast({ title: "A train needs at least one locomotive", variant: "destructive" });
       return;
     }
     try {
@@ -112,9 +112,7 @@ export default function ChangeLocomotivesModal({
           onChange={setLocomotiveIds}
           searchable
           error={
-            locomotiveIds.length > 0 && locomotiveIds.length < 2
-              ? "Select at least two locomotives"
-              : undefined
+            locomotiveIds.length < 1 ? "Select at least one locomotive" : undefined
           }
           nothingFoundMessage="No available locomotives in this yard"
         />
diff --git a/apps/edr-freight-web/backoffice/src/components/trainBuilder/ConsistWagonList.tsx b/apps/edr-freight-web/backoffice/src/components/trainBuilder/ConsistWagonList.tsx
index 4e1b25629..2aab0ca10 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainBuilder/ConsistWagonList.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainBuilder/ConsistWagonList.tsx
@@ -12,6 +12,7 @@ import { type ReactNode } from "react";
 import { createPortal } from "react-dom";
 
 import type { TrainCompositionWagon } from "@/services/trainBuilder.service";
+import { wagonTypeColor } from "./trainStatus";
 
 /** Reparent dragged row to body — fixes position:fixed inside transformed parents. */
 const PortalAwareRow = ({
@@ -58,11 +59,36 @@ export default function ConsistWagonList({
     );
   }
 
+  // Legend of the types actually coupled, in consist order — the colour code is
+  // only readable if the row tints are keyed somewhere.
+  const legend = [
+    ...new Map(
+      wagons
+        .filter((w) => w.wagonType)
+        .map((w) => [w.wagonType!.code, w.wagonType!]),
+    ).values(),
+  ];
+
   return (
     <DragDropContext onDragEnd={onDragEnd}>
       <Droppable droppableId="train-consist-wagons" isDropDisabled={!editable || busy}>
         {(dropProvided) => (
           <Stack gap="xs" ref={dropProvided.innerRef} {...dropProvided.droppableProps}>
+            {legend.length > 1 ? (
+              <Group gap={6} wrap="wrap">
+                {legend.map((type) => (
+                  <Badge
+                    key={type.code}
+                    size="sm"
+                    radius="sm"
+                    variant="light"
+                    color={wagonTypeColor(type.code)}
+                  >
+                    {type.code} · {type.name}
+                  </Badge>
+                ))}
+              </Group>
+            ) : null}
             {wagons.map((wagon, index) => (
               <Draggable
                 key={wagon.id}
@@ -97,8 +123,8 @@ export interface ConsistWagonListProps {
   editable: boolean;
   onReorder: (wagonIds: string[]) => void;
   onRemove: (wagonId: string) => void;
-  /** Detach the wagon and move it to MAINTENANCE status. */
-  onMaintenance: (wagonId: string) => void;
+  /** Detach the wagon and move it to MAINTENANCE status (page confirms first). */
+  onMaintenance: (wagon: TrainCompositionWagon) => void;
   busy?: boolean;
 }
 
@@ -119,8 +145,10 @@ function WagonRow({
   editable: boolean;
   busy: boolean;
   onRemove: (wagonId: string) => void;
-  onMaintenance: (wagonId: string) => void;
+  onMaintenance: (wagon: TrainCompositionWagon) => void;
 }) {
+  const color = wagonTypeColor(wagon.wagonType?.code);
+
   return (
     <PortalAwareRow snapshot={snapshot}>
       <Group
@@ -132,9 +160,14 @@ function WagonRow({
         p="sm"
         style={{
           ...dragProvided.draggableProps.style,
-          border: "1px solid var(--mantine-color-gray-3)",
+          border: `1px solid var(--mantine-color-${color}-2)`,
+          borderLeft: `4px solid var(--mantine-color-${color}-5)`,
           borderRadius: "var(--mantine-radius-md)",
-          background: snapshot.isDragging ? "var(--mantine-color-gray-0)" : "white",
+          // Tinted by wagon type so a mixed consist is scannable at a glance;
+          // the drag state keeps its own neutral lift.
+          background: snapshot.isDragging
+            ? "white"
+            : `var(--mantine-color-${color}-0)`,
           boxShadow: snapshot.isDragging ? "0 8px 24px rgba(0, 0, 0, 0.12)" : undefined,
           cursor: editable ? (snapshot.isDragging ? "grabbing" : "grab") : "default",
           userSelect: "none",
@@ -145,13 +178,20 @@ function WagonRow({
             <GripVertical size={18} />
           </Box>
         ) : null}
-        <Badge variant="light" color="gray" size="sm">
+        <Badge variant="filled" color={color} size="sm">
           {index + 1}
         </Badge>
         <Stack gap={2} style={{ flex: 1, minWidth: 0 }}>
-          <Text size="sm" fw={600} ff="monospace" truncate>
-            {wagon.wagonNumber}
-          </Text>
+          <Group gap={6} wrap="nowrap">
+            <Text size="sm" fw={600} ff="monospace" truncate>
+              {wagon.wagonNumber}
+            </Text>
+            {wagon.wagonType ? (
+              <Badge variant="light" color={color} size="xs" radius="sm">
+                {wagon.wagonType.code}
+              </Badge>
+            ) : null}
+          </Group>
           <Text size="xs" c="dimmed" truncate>
             {wagon.wagonType
               ? `${wagon.wagonType.name} · ${wagon.wagonType.capacityTons}T cap · ${wagon.wagonType.lengthMeters}m`
@@ -165,7 +205,7 @@ function WagonRow({
                 variant="subtle"
                 color="orange"
                 disabled={busy}
-                onClick={() => onMaintenance(wagon.id)}
+                onClick={() => onMaintenance(wagon)}
                 aria-label={`Send wagon ${wagon.wagonNumber} to maintenance`}
               >
                 <Wrench size={16} />
diff --git a/apps/edr-freight-web/backoffice/src/components/trainBuilder/trainStatus.ts b/apps/edr-freight-web/backoffice/src/components/trainBuilder/trainStatus.ts
index 83efa8ff2..330a31119 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainBuilder/trainStatus.ts
+++ b/apps/edr-freight-web/backoffice/src/components/trainBuilder/trainStatus.ts
@@ -56,6 +56,58 @@ export const locomotiveStatusLabel = (status: string): string =>
     .replace(/_/g, " ")
     .replace(/^\w/, (c) => c.toUpperCase());
 
+/**
+ * Hues for the wagon-type color code. No red or gray — red reads as a fault on
+ * a consist row, gray is the "unknown type" fallback.
+ */
+const WAGON_TYPE_COLORS = [
+  "blue",
+  "teal",
+  "grape",
+  "orange",
+  "cyan",
+  "indigo",
+  "pink",
+  "lime",
+  "violet",
+  "yellow",
+];
+
+/**
+ * Fixed hue per seeded wagon-type code. Related families sit on neighbouring
+ * hues (gondolas blue/indigo, hoppers grape/violet, flats teal/lime) so a
+ * consist reads as groups, not confetti. Explicit rather than hashed because
+ * hashing 10 codes into 10 hues collides — and two types sharing a colour is
+ * exactly what a colour code must not do.
+ */
+const WAGON_TYPE_CODE_COLORS: Record<string, string> = {
+  CW3: "blue", // Gondola open
+  CW4: "indigo", // Gondola covered
+  KW2: "grape", // Hopper covered
+  KW3: "violet", // Hopper open
+  NW5: "teal", // Flat
+  NW6: "lime", // Flat (long)
+  NW7: "pink", // Double deck sedan
+  BW1: "cyan", // Refrigerated
+  GW2: "orange", // Tank
+  PW2: "yellow", // Box
+};
+
+/**
+ * Stable hue per wagon-type code. Unseeded codes fall back to a hash so a new
+ * type still gets a consistent colour instead of collapsing to gray.
+ */
+export const wagonTypeColor = (code?: string | null): string => {
+  if (!code) return "gray";
+  const seeded = WAGON_TYPE_CODE_COLORS[code];
+  if (seeded) return seeded;
+  let hash = 0;
+  for (let i = 0; i < code.length; i++) {
+    hash = (hash * 31 + code.charCodeAt(i)) >>> 0;
+  }
+  return WAGON_TYPE_COLORS[hash % WAGON_TYPE_COLORS.length]!;
+};
+
 /** Badge color per trade direction (Mantine palette keys). */
 export const directionColor = (direction?: string | null): string =>
   direction === "IMPORT" ? "blue" : direction === "EXPORT" ? "orange" : "gray";
diff --git a/apps/edr-freight-web/backoffice/src/constants/URLS.ts b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
index 482de4967..8e14a37d4 100644
--- a/apps/edr-freight-web/backoffice/src/constants/URLS.ts
+++ b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
@@ -170,6 +170,8 @@ export const URL_CONSTANTS = {
     STAFF_REQUEST_CHANGES: (id: string) =>
       `/contracts/${id}/staff/request-changes`,
     STAFF_REJECT: (id: string) => `/contracts/${id}/staff/reject`,
+    SUSPEND: (id: string) => `/contracts/${id}/suspend`,
+    RESUME: (id: string) => `/contracts/${id}/resume`,
     APPROVE_STEP: (id: string, stepId: string) =>
       `/contracts/${id}/approval-steps/${stepId}/approve`,
     REJECT_STEP: (id: string, stepId: string) =>
@@ -217,10 +219,7 @@ export const URL_CONSTANTS = {
       `/contracts/${id}/clearance/export-release`,
     CLEARANCE_FINALIZE_EXPORT: (id: string) =>
       `/contracts/${id}/clearance/finalize-export-clearance`,
-    CLEARANCE_ET_QUEUE: "/contracts/clearance/et-queue",
-    CLEARANCE_DJ_QUEUE: "/contracts/clearance/dj-queue",
     // Path A self-clearance — Operations reviews the customer's own clearance docs.
-    OPS_CLEARANCE_QUEUE: "/contracts/clearance/ops-queue",
     OPS_CLEARANCE_REVIEW: (id: string) =>
       `/contracts/${id}/clearance/ops-review`,
     OPS_CLEARANCE_FINALIZE: (id: string) =>
@@ -228,6 +227,9 @@ export const URL_CONSTANTS = {
     CLEARANCE_HISTORY: "/contracts/clearance/history",
     OPS_CLEARANCE_HISTORY: "/contracts/clearance/ops-history",
     BOOKINGS: (id: string) => `/contracts/${id}/bookings`,
+    BOOKINGS_INITIATE: (id: string) => `/contracts/${id}/bookings/initiate`,
+    // GL worklist: executed customs contracts with no shipment instance yet.
+    AWAITING_SHIPMENT: "/contracts/awaiting-shipment",
     BOOKINGS_COMPLETE: (id: string, bookingId: string) =>
       `/contracts/${id}/bookings/${bookingId}/complete`,
     VALIDATE_SHIPMENT: (id: string) => `/contracts/${id}/validate-shipment`,
diff --git a/apps/edr-freight-web/backoffice/src/features/contracts/contract-status.config.ts b/apps/edr-freight-web/backoffice/src/features/contracts/contract-status.config.ts
index 2277d702b..afbe4fc4a 100644
--- a/apps/edr-freight-web/backoffice/src/features/contracts/contract-status.config.ts
+++ b/apps/edr-freight-web/backoffice/src/features/contracts/contract-status.config.ts
@@ -67,8 +67,14 @@ export const CONTRACT_STATUS_STYLES: Record<string, StatusStyle> = {
     label: "Shipment in Progress",
     color: "bg-sky-50 text-sky-700 border-sky-200",
   },
+  SUSPENDED: {
+    label: "Suspended",
+    color: "bg-orange-50 text-orange-700 border-orange-200",
+  },
   CONTRACT_CLOSED: {
-    label: "Closed",
+    // A fulfilled contract (one-time shipment delivered, or cap consumed) —
+    // greyed out to read as inactive.
+    label: "Completed",
     color: "bg-slate-100 text-slate-700 border-slate-300",
   },
   EXPIRED: {
@@ -122,6 +128,7 @@ export const CONTRACT_STATUS_COLOR: Record<string, string> = {
   CLEARANCE_UNDER_REVIEW: "yellow",
   CLEARANCE_READY_FOR_BOOKING: "edr-green",
   ACTIVE_SHIPMENT_IN_PROGRESS: "cyan",
+  SUSPENDED: "orange",
   CONTRACT_CLOSED: "gray",
   EXPIRED: "red",
   REJECTED: "red",
@@ -232,11 +239,17 @@ export const CONTRACT_STATUS_META: Record<string, StatusMeta> = {
     stage: 4,
   },
   CONTRACT_CLOSED: {
-    title: "Closed",
-    description: "Contract fulfilled and closed.",
+    title: "Completed",
+    description: "Contract fulfilled — its shipment was delivered.",
     color: "text-slate-500",
     stage: 5,
   },
+  SUSPENDED: {
+    title: "Suspended",
+    description: "Frozen by EDR — bookings and shipments are on hold.",
+    color: "text-orange-600",
+    stage: -1,
+  },
   EXPIRED: {
     title: "Expired",
     description: "Validity window elapsed.",
diff --git a/apps/edr-freight-web/backoffice/src/hooks/contracts/useContracts.ts b/apps/edr-freight-web/backoffice/src/hooks/contracts/useContracts.ts
index cb125ddff..4c50b79b2 100644
--- a/apps/edr-freight-web/backoffice/src/hooks/contracts/useContracts.ts
+++ b/apps/edr-freight-web/backoffice/src/hooks/contracts/useContracts.ts
@@ -53,27 +53,14 @@ export function useContractClearanceQueue(enabled = true) {
   });
 }
 
-export function useEtClearanceQueue(enabled = true) {
+/**
+ * GL worklist: executed customs contracts still waiting for their shipment
+ * instance to be opened (clearance itself lives on the booking).
+ */
+export function useAwaitingShipmentContracts(enabled = true) {
   return useQuery({
-    queryKey: QUERY_KEYS.CONTRACTS.clearanceQueue("ET"),
-    queryFn: () => contractsService.getEtClearanceQueue(),
-    enabled,
-  });
-}
-
-export function useDjClearanceQueue(enabled = true) {
-  return useQuery({
-    queryKey: QUERY_KEYS.CONTRACTS.clearanceQueue("DJ"),
-    queryFn: () => contractsService.getDjClearanceQueue(),
-    enabled,
-  });
-}
-
-/** Path A self-clearance queue (Operations reviews non-customs contracts). */
-export function useOpsClearanceQueue(enabled = true) {
-  return useQuery({
-    queryKey: QUERY_KEYS.CONTRACTS.clearanceQueue("OPS"),
-    queryFn: () => contractsService.getOpsClearanceQueue(),
+    queryKey: QUERY_KEYS.CONTRACTS.clearanceQueue("AWAITING_SHIPMENT"),
+    queryFn: () => contractsService.getAwaitingShipmentContracts(),
     enabled,
   });
 }
@@ -172,6 +159,19 @@ export function useContractMutations(contractId: string) {
     onError: (error) => toast.error(extractErrorMessage(error, "Failed to reject contract")),
   });
 
+  const suspend = useMutation({
+    mutationFn: (reason: string) => contractsService.suspend(contractId, reason),
+    onSuccess: (data) => onSuccess(data, "Contract suspended"),
+    onError: (error) => toast.error(extractErrorMessage(error, "Failed to suspend contract")),
+  });
+
+  const resume = useMutation({
+    mutationFn: (note: string | undefined) => contractsService.resume(contractId, note),
+    onSuccess: (data) =>
+      onSuccess(data, `Suspension lifted — contract is back to ${data.status}`),
+    onError: (error) => toast.error(extractErrorMessage(error, "Failed to lift suspension")),
+  });
+
   const approveStep = useMutation({
     // The server derives the required role from the step itself, so the client
     // does not send one.
@@ -277,6 +277,8 @@ export function useContractMutations(contractId: string) {
     updateDocument,
     requestChanges,
     reject,
+    suspend,
+    resume,
     approveStep,
     rejectStep,
     generateContract,
diff --git a/apps/edr-freight-web/backoffice/src/lib/permissions.ts b/apps/edr-freight-web/backoffice/src/lib/permissions.ts
index 161ec03ea..e50f93c2c 100644
--- a/apps/edr-freight-web/backoffice/src/lib/permissions.ts
+++ b/apps/edr-freight-web/backoffice/src/lib/permissions.ts
@@ -60,6 +60,7 @@ export const FREIGHT_PERMS = {
     clearanceDutyAdvise: "edr_freight_app:contracts:clearance_duty_advise",
     clearanceEtActions: "edr_freight_app:contracts:clearance_et_actions",
     clearanceDjActions: "edr_freight_app:contracts:clearance_dj_actions",
+    suspend: "edr_freight_app:contracts:suspend",
   },
   trainScheduling: {
     view: "edr_freight_app:train_scheduling:view",
diff --git a/apps/edr-freight-web/backoffice/src/pages/bookings/DocumentClearanceDetailPage.tsx b/apps/edr-freight-web/backoffice/src/pages/bookings/DocumentClearanceDetailPage.tsx
index 7be7871dd..4cb242189 100644
--- a/apps/edr-freight-web/backoffice/src/pages/bookings/DocumentClearanceDetailPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/bookings/DocumentClearanceDetailPage.tsx
@@ -95,10 +95,10 @@ export default function DocumentClearanceDetailPage() {
   }, [clearance]);
 
   const reference = booking?.reference ?? "Clearance";
+  // Phased customs clearance runs on every contract booking now — ONE_TIME and
+  // GENERAL alike; the persisted phase is what marks the workflow as running.
   const isPhasedGeneral =
-    Boolean(booking?.customsClearingEnabled) &&
-    booking?.contractKind === "GENERAL" &&
-    Boolean(clearance?.phase);
+    Boolean(booking?.customsClearingEnabled) && Boolean(clearance?.phase);
 
   // Bare initiated instance whose clearance is done: GL completes the booking
   // (container numbers, VGM, shipment day) via the completion form.
diff --git a/apps/edr-freight-web/backoffice/src/pages/contracts/ClearanceDocumentsPage.tsx b/apps/edr-freight-web/backoffice/src/pages/contracts/ClearanceDocumentsPage.tsx
index a4ae9f880..246954fe3 100644
--- a/apps/edr-freight-web/backoffice/src/pages/contracts/ClearanceDocumentsPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/contracts/ClearanceDocumentsPage.tsx
@@ -1,4 +1,3 @@
-import { directionLabel } from "@/lib/utils";
 import {
   ActionIcon,
   Box,
@@ -6,36 +5,20 @@ import {
   Group,
   Select,
   Stack,
-  Tabs,
   Text,
   TextInput,
   ThemeIcon,
 } from "@mantine/core";
 import { useDebouncedValue } from "@mantine/hooks";
 import { keepPreviousData, useQuery } from "@tanstack/react-query";
-import {
-  ArrowRight,
-  FileText,
-  Inbox,
-  RefreshCw,
-  Repeat,
-  Search,
-  User,
-  X,
-} from "lucide-react";
+import { FileText, Inbox, RefreshCw, Search, User, X } from "lucide-react";
 import { useCallback, useMemo, useState } from "react";
 import { useNavigate } from "react-router-dom";
 
 import { BookingStatusBadge } from "@/components/bookings/BookingStatusBadge";
 import { bookingTable } from "@/components/bookings/booking-ui.styles";
-import { ContractStatusBadge } from "@/components/contracts/ContractStatusBadge";
 import { PageContainer, PageHeader } from "@/components/page";
-import {
-  toContractListRow,
-  type ContractListRow,
-} from "@/features/contracts/mapContractListRow";
 import { bookingsService } from "@/services/bookings.service";
-import { contractsService } from "@/services/contracts.service";
 import type { BookingDetail } from "@/types/booking";
 import {
   Badge,
@@ -46,45 +29,16 @@ import {
 } from "@edr/ui-common";
 
 /**
- * Operations "Clearance Documents" hub — worklist for clearance-document
- * review on contracts WITHOUT customs clearing (self-clearance):
- * Contracts tab = contract-level review (one-time flow), General tab =
- * per-booking review under GENERAL non-customs contracts. Rows deep-link to
- * the existing review detail pages; search / status filter / pagination are
- * all server-side.
+ * Operations "Clearance Documents" hub — the worklist for self-clearance
+ * (non-customs) document review. Clearance is always per SHIPMENT: the customer
+ * uploads his documents on the booking he initiated, whatever kind of contract
+ * it draws on, so this hub lists bookings only. Rows deep-link to the booking
+ * clearance review page; search / status filter / pagination are server-side.
  */
 
-type HubTab = "contracts" | "general";
-
 const PAGE_SIZE = 10;
 
-/** Status filter options for the Contracts tab (values = `statuses` param). */
-const CONTRACT_STATUS_OPTIONS = [
-  {
-    value: [
-      "AWAITING_CLEARANCE_DOCUMENTS",
-      "CLEARANCE_UNDER_REVIEW",
-      "CLEARANCE_READY_FOR_BOOKING",
-      "FULLY_EXECUTED",
-      "CONTRACT_ACTIVE",
-      "ACTIVE_SHIPMENT_IN_PROGRESS",
-      "CONTRACT_CLOSED",
-      "CANCELLED",
-    ].join(","),
-    label: "All statuses",
-  },
-  { value: "AWAITING_CLEARANCE_DOCUMENTS", label: "Awaiting documents" },
-  { value: "CLEARANCE_UNDER_REVIEW", label: "Under review" },
-  { value: "CLEARANCE_READY_FOR_BOOKING", label: "Ready for booking" },
-  { value: "FULLY_EXECUTED,CONTRACT_ACTIVE", label: "Finalized" },
-  {
-    value: "ACTIVE_SHIPMENT_IN_PROGRESS,CONTRACT_CLOSED",
-    label: "In progress / closed",
-  },
-  { value: "CANCELLED", label: "Cancelled" },
-];
-
-/** Status filter options for the General (per-booking) tab. */
+/** Status filter options (values = `statuses` param). */
 const BOOKING_STATUS_OPTIONS = [
   {
     value: "AWAITING_DOCUMENTS,DOCUMENTS_UNDER_REVIEW,CLEARANCE_READY",
@@ -97,12 +51,8 @@ const BOOKING_STATUS_OPTIONS = [
 
 export default function ClearanceDocumentsPage() {
   const navigate = useNavigate();
-  const [hubTab, setHubTab] = useState<HubTab>("contracts");
   const [query, setQuery] = useState("");
   const [debouncedQuery] = useDebouncedValue(query, 300);
-  const [contractStatuses, setContractStatuses] = useState(
-    CONTRACT_STATUS_OPTIONS[0].value,
-  );
   const [bookingStatuses, setBookingStatuses] = useState(
     BOOKING_STATUS_OPTIONS[0].value,
   );
@@ -116,34 +66,12 @@ export default function ClearanceDocumentsPage() {
 
   const page = pagination.pageIndex + 1;
 
-  const contractsQuery = useQuery({
-    queryKey: [
-      "clearance-documents",
-      "contracts",
-      contractStatuses,
-      page,
-      search,
-    ],
+  const bookingsQuery = useQuery({
+    queryKey: ["clearance-documents", "bookings", bookingStatuses, page, search],
     queryFn: () =>
-      contractsService.getOpsClearanceQueue({
-        page,
-        pageSize: PAGE_SIZE,
-        statuses: contractStatuses,
-        search,
-      }),
-    enabled: hubTab === "contracts",
-    placeholderData: keepPreviousData,
-  });
-
-  const generalQuery = useQuery({
-    queryKey: ["clearance-documents", "general", bookingStatuses, page, search],
-    queryFn: () =>
-      // Per-booking self-clearance instances are drawdowns under GENERAL
-      // non-customs contracts: they carry bookingType=ONE_TIME (each shipment
-      // is one-time) with contractKind=GENERAL, so filtering on
-      // bookingType=GENERAL_CONTRACT returned nothing. customsClearingEnabled
-      // =false + the three per-booking clearance statuses already isolate
-      // exactly this worklist — the same set the old booking-request tab showed.
+      // Self-clearance instances carry bookingType=ONE_TIME whatever their
+      // contract kind, so customsClearingEnabled=false + the three per-booking
+      // clearance statuses are what isolate exactly this worklist.
       bookingsService.list({
         statuses: bookingStatuses,
         customsClearingEnabled: "false",
@@ -151,112 +79,10 @@ export default function ClearanceDocumentsPage() {
         pageSize: PAGE_SIZE,
         search,
       }),
-    enabled: hubTab === "general",
     placeholderData: keepPreviousData,
   });
 
-  const contractRows = useMemo(
-    () => (contractsQuery.data?.items ?? []).map(toContractListRow),
-    [contractsQuery.data?.items],
-  );
-  const bookingRows = generalQuery.data?.items ?? [];
-
-  const contractColumns: ColumnDef<ContractListRow>[] = useMemo(
-    () => [
-      {
-        id: "contract",
-        header: () => <span className={bookingTable.headerCell}>Customer</span>,
-        cell: ({ row }) => {
-          const c = row.original;
-          return (
-            <div className="flex items-center gap-3 py-1.5">
-              <div className={bookingTable.rowIcon}>
-                <User className="size-4" strokeWidth={1.75} />
-              </div>
-              <div className="min-w-0">
-                <p className="truncate font-medium text-foreground">
-                  {c.customerLabel}
-                </p>
-                <p className="mt-0.5 flex items-center gap-1 truncate text-xs text-muted-foreground">
-                  <FileText className="size-3 shrink-0 opacity-70" />
-                  {c.reference}
-                </p>
-              </div>
-            </div>
-          );
-        },
-      },
-      {
-        id: "route",
-        header: () => <span className={bookingTable.headerCell}>Route</span>,
-        cell: ({ row }) => {
-          const c = row.original;
-          return (
-            <div className="space-y-1 py-1">
-              <div className="flex items-center gap-1.5 text-sm font-medium text-foreground">
-                <span className="max-w-[8rem] truncate">{c.originLabel}</span>
-                <ArrowRight className="size-3.5 shrink-0 text-muted-foreground" />
-                <span className="max-w-[8rem] truncate">
-                  {c.destinationLabel}
-                </span>
-              </div>
-              <div className="flex gap-1.5">
-                <Badge
-                  variant="outline"
-                  className="h-5 border-border/50 bg-background/50 px-1.5 text-[10px] font-medium uppercase backdrop-blur-sm"
-                >
-                  {directionLabel(c.tradeDirection)}
-                </Badge>
-                <Badge
-                  variant="secondary"
-                  className="h-5 bg-muted/40 px-1.5 text-[10px] font-medium"
-                >
-                  {c.freightType}
-                </Badge>
-              </div>
-            </div>
-          );
-        },
-      },
-      {
-        id: "kind",
-        header: () => <span className={bookingTable.headerCell}>Kind</span>,
-        cell: ({ row }) => (
-          <Badge
-            variant="outline"
-            className="h-5 border-border/50 bg-background/50 px-1.5 text-[10px] font-medium uppercase"
-          >
-            {row.original.contractKind === "GENERAL" ? (
-              <span className="inline-flex items-center gap-1">
-                <Repeat className="size-3" /> General
-              </span>
-            ) : (
-              "One-time"
-            )}
-          </Badge>
-        ),
-      },
-      {
-        id: "status",
-        size: 200,
-        minSize: 180,
-        header: () => <span className={bookingTable.headerCell}>Status</span>,
-        cell: ({ row }) => (
-          <div className="py-1">
-            <ContractStatusBadge
-              status={row.original.status}
-              isRenewal={row.original.isRenewal}
-            />
-          </div>
-        ),
-        meta: {
-          headerClassName: "min-w-[11rem]",
-          cellClassName: "min-w-[11rem]",
-        },
-      },
-    ],
-    [],
-  );
+  const bookingRows = bookingsQuery.data?.items ?? [];
 
   const bookingColumns: ColumnDef<BookingDetail>[] = useMemo(
     () => [
@@ -335,39 +161,29 @@ export default function ClearanceDocumentsPage() {
     [],
   );
 
-  const isContracts = hubTab === "contracts";
-  const activeQuery = isContracts ? contractsQuery : generalQuery;
-  const total = activeQuery.data?.total ?? 0;
+  const total = bookingsQuery.data?.total ?? 0;
   const pageCount = Math.max(1, Math.ceil(total / PAGE_SIZE));
   const showEmpty =
-    !activeQuery.isLoading &&
-    !activeQuery.isError &&
-    (isContracts ? contractRows.length : bookingRows.length) === 0;
-  const tableStatus = activeQuery.isLoading
+    !bookingsQuery.isLoading && !bookingsQuery.isError && bookingRows.length === 0;
+  const tableStatus = bookingsQuery.isLoading
     ? "loading"
-    : activeQuery.isError
+    : bookingsQuery.isError
       ? "error"
       : "success";
 
-  const statusOptions = isContracts
-    ? CONTRACT_STATUS_OPTIONS
-    : BOOKING_STATUS_OPTIONS;
-  const statusValue = isContracts ? contractStatuses : bookingStatuses;
-  const setStatusValue = isContracts ? setContractStatuses : setBookingStatuses;
-
   return (
     <PageContainer>
       <Stack gap="lg">
         <PageHeader
           title="Clearance Documents"
-          subtitle="Operations review of customer clearance documents for contracts without customs clearing."
+          subtitle="Operations review of the clearance documents customers upload on their shipments (services without customs clearing)."
           action={
             <ActionIcon
               variant="default"
               size="lg"
               radius="md"
-              loading={activeQuery.isFetching}
-              onClick={() => void activeQuery.refetch()}
+              loading={bookingsQuery.isFetching}
+              onClick={() => void bookingsQuery.refetch()}
               aria-label="Refresh"
             >
               <RefreshCw size={16} />
@@ -375,29 +191,12 @@ export default function ClearanceDocumentsPage() {
           }
         />
 
-        <Tabs
-          value={hubTab}
-          onChange={(v) => {
-            setHubTab((v as HubTab) ?? "contracts");
-            resetPage();
-          }}
-        >
-          <Tabs.List>
-            <Tabs.Tab value="contracts">Contracts</Tabs.Tab>
-            <Tabs.Tab value="general">General</Tabs.Tab>
-          </Tabs.List>
-        </Tabs>
-
         <Card p={0}>
           <Stack gap={0}>
             <Box px="md" pt="md" pb="sm" w="100%">
               <Group justify="space-between" gap="md" wrap="wrap">
                 <TextInput
-                  placeholder={
-                    isContracts
-                      ? "Search reference or customer…"
-                      : "Search booking, contract or customer…"
-                  }
+                  placeholder="Search booking, contract or customer…"
                   leftSection={<Search size={18} />}
                   value={query}
                   onChange={(e) => {
@@ -424,10 +223,10 @@ export default function ClearanceDocumentsPage() {
                   radius="lg"
                 />
                 <Select
-                  data={statusOptions}
-                  value={statusValue}
+                  data={BOOKING_STATUS_OPTIONS}
+                  value={bookingStatuses}
                   onChange={(v) => {
-                    setStatusValue(v ?? statusOptions[0].value);
+                    setBookingStatuses(v ?? BOOKING_STATUS_OPTIONS[0].value);
                     resetPage();
                   }}
                   allowDeselect={false}
@@ -446,61 +245,30 @@ export default function ClearanceDocumentsPage() {
                 <ThemeIcon variant="light" color="gray" radius="xl" size={48}>
                   <Inbox size={22} />
                 </ThemeIcon>
-                <Text c="dimmed">
-                  No {isContracts ? "contracts" : "bookings"} match this view.
-                </Text>
+                <Text c="dimmed">No shipments match this view.</Text>
               </Stack>
             ) : (
               <Box style={{ overflowX: "auto" }} w="100%">
-                {isContracts ? (
-                  <DataTable
-                    columns={contractColumns}
-                    data={contractRows}
-                    status={tableStatus}
-                    onRowClick={(row) =>
-                      navigate(
-                        `/dashboard/contracts/clearance-documents/${row.id}`,
-                      )
-                    }
-                    pagination={{
-                      pageIndex: pagination.pageIndex,
-                      pageSize: pagination.pageSize,
-                      pageCount,
-                      totalCount: total,
-                    }}
-                    tableOptions={{
-                      state: { pagination },
-                      onPaginationChange: setPagination,
-                      manualPagination: true,
-                      pageCount,
-                    }}
-                    containerClassName="border-0 shadow-none bg-transparent"
-                    footer={DataTableFooter}
-                  />
-                ) : (
-                  <DataTable
-                    columns={bookingColumns}
-                    data={bookingRows}
-                    status={tableStatus}
-                    onRowClick={(row) =>
-                      navigate(`/dashboard/clearance/${row.id}`)
-                    }
-                    pagination={{
-                      pageIndex: pagination.pageIndex,
-                      pageSize: pagination.pageSize,
-                      pageCount,
-                      totalCount: total,
-                    }}
-                    tableOptions={{
-                      state: { pagination },
-                      onPaginationChange: setPagination,
-                      manualPagination: true,
-                      pageCount,
-                    }}
-                    containerClassName="border-0 shadow-none bg-transparent"
-                    footer={DataTableFooter}
-                  />
-                )}
+                <DataTable
+                  columns={bookingColumns}
+                  data={bookingRows}
+                  status={tableStatus}
+                  onRowClick={(row) => navigate(`/dashboard/clearance/${row.id}`)}
+                  pagination={{
+                    pageIndex: pagination.pageIndex,
+                    pageSize: pagination.pageSize,
+                    pageCount,
+                    totalCount: total,
+                  }}
+                  tableOptions={{
+                    state: { pagination },
+                    onPaginationChange: setPagination,
+                    manualPagination: true,
+                    pageCount,
+                  }}
+                  containerClassName="border-0 shadow-none bg-transparent"
+                  footer={DataTableFooter}
+                />
               </Box>
             )}
           </Stack>
diff --git a/apps/edr-freight-web/backoffice/src/pages/contracts/ContractClearanceListPage.tsx b/apps/edr-freight-web/backoffice/src/pages/contracts/ContractClearanceListPage.tsx
index eea92f295..1b0ffa3de 100644
--- a/apps/edr-freight-web/backoffice/src/pages/contracts/ContractClearanceListPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/contracts/ContractClearanceListPage.tsx
@@ -1,12 +1,4 @@
-import { directionLabel } from "@/lib/utils";
-import {
-  Fragment,
-  useCallback,
-  useEffect,
-  useMemo,
-  useState,
-  type ReactNode,
-} from "react";
+import { useCallback, useMemo, useState } from "react";
 import { useNavigate } from "react-router-dom";
 import {
   ActionIcon,
@@ -16,7 +8,7 @@ import {
   Card,
   Group,
   Menu,
-  SegmentedControl,
+  Modal,
   Stack,
   Text,
   TextInput,
@@ -26,38 +18,34 @@ import {
 import {
   ArrowRight,
   Calendar,
-  ChevronRight,
   ExternalLink,
   Eye,
   FileText,
   Inbox,
-  LayoutGrid,
   MoreHorizontal,
   PackageCheck,
   PackagePlus,
   RefreshCw,
   Search,
   ShieldCheck,
-  ShipWheel,
-  Table as TableIcon,
-  Truck,
   User,
   X,
 } from "lucide-react";
 import {
   DataTable,
-  DataTableFooter,
   usePagination,
   type ColumnDef,
 } from "@edr/ui-common";
 import type { Freight } from "@edr/types";
+import { useMutation, useQuery, useQueryClient } from "@tanstack/react-query";
+import toast from "react-hot-toast";
 
 import { PageContainer } from "@/components/page/PageContainer";
 import { PageHeader } from "@/components/page/PageHeader";
 import { KpiStrip } from "@/components/page/KpiStrip";
 import { bookingTable } from "@/components/bookings/booking-ui.styles";
 import { useAuth } from "@/auth/useAuth";
-import { useContractClearanceQueue } from "@/hooks/contracts/useContracts";
+import { useAwaitingShipmentContracts } from "@/hooks/contracts/useContracts";
 import { useBookingEtClearanceQueue } from "@/hooks/bookings/useBookings";
 import type { BookingDetail } from "@/types/booking";
 import { FREIGHT_PERMS, hasPermission, isDjiboutiGl } from "@/lib/permissions";
@@ -67,99 +55,6 @@ import {
   summarizeRequestedCargo,
 } from "@/features/clearance/requestedCargo";
 import { contractsService } from "@/services/contracts.service";
-import { useQuery } from "@tanstack/react-query";
-
-type ViewMode = "table" | "cards";
-type QueueTab = "all" | "shipments";
-
-/** Persist the selected queue tab so returning from a detail keeps it. */
-const QUEUE_TAB_STORAGE_KEY = "edr.clearance.queueTab";
-
-interface ClearanceRow {
-  id: string;
-  reference: string;
-  customerLabel: string;
-  tradeDirection: string;
-  freightType: string;
-  originLabel: string;
-  destinationLabel: string;
-  /** Full ordered corridor across the contract's route legs (origin → … → destination). */
-  routeStops: string[];
-  contractKind: string;
-  serviceTypeName: string;
-  customs: boolean;
-  status: string;
-  /** true once GL has finalized clearance — customer may book in the portal. */
-  ready: boolean;
-  /** true once GL Ethiopia created the shipment booking. */
-  bookingCreated: boolean;
-  /** true when the created booking EXPIRED unpaid — GL must rebook. */
-  paymentExpired: boolean;
-  /** The expired booking, so rebook can copy its cargo. */
-  expiredBookingId: string | null;
-}
-
-function yardLabel(
-  yard?: { label?: string; code?: string; name?: string } | null,
-  fallback = "—",
-): string {
-  if (!yard) return fallback;
-  return yard.label ?? yard.name ?? yard.code ?? fallback;
-}
-
-/**
- * Chain the contract's ordered route legs into one corridor of stops —
- * origin of the first leg, then each leg's destination (Djibouti → Adama →
- * Dire Dawa). A leg whose origin differs from the previous destination inserts
- * that stop too, so gapped route lists stay readable.
- */
-function contractRouteStops(routes: Freight.IContractRoute[]): string[] {
-  const stops: string[] = [];
-  for (const r of routes) {
-    const origin = yardLabel(r.originYard);
-    const destination = yardLabel(r.destinationYard);
-    if (stops.length === 0 || stops[stops.length - 1] !== origin) {
-      stops.push(origin);
-    }
-    stops.push(destination);
-  }
-  return stops;
-}
-
-function toClearanceRow(contract: Freight.IContract): ClearanceRow {
-  const routes = [...(contract.routes ?? [])].sort(
-    (a, b) => a.sortOrder - b.sortOrder,
-  );
-  const first = routes[0];
-  const last = routes[routes.length - 1] ?? first;
-  return {
-    id: contract.id,
-    reference: contract.reference,
-    // The queue joins the company relation — show its name, never the raw uuid.
-    customerLabel: contract.isGovernment
-      ? (contract.governmentInstitution ?? "Government")
-      : (contract.company?.name ?? "—"),
-    tradeDirection: contract.tradeDirection ?? "—",
-    freightType: contract.freightType ?? "—",
-    originLabel: yardLabel(first?.originYard),
-    destinationLabel: yardLabel(last?.destinationYard),
-    routeStops: contractRouteStops(routes),
-    contractKind: contract.contractKind,
-    serviceTypeName: contract.serviceType?.serviceName ?? "—",
-    customs:
-      contract.serviceType?.includesCustoms ?? contract.customsClearingEnabled,
-    status: contract.status,
-    ready: contract.status === "CLEARANCE_READY_FOR_BOOKING",
-    bookingCreated: contract.status === "ACTIVE_SHIPMENT_IN_PROGRESS",
-    paymentExpired:
-      contract.status === "ACTIVE_SHIPMENT_IN_PROGRESS" &&
-      contract.latestCycleBookingStatus === "EXPIRED",
-    expiredBookingId:
-      contract.latestCycleBookingStatus === "EXPIRED"
-        ? (contract.latestCycleBookingId ?? null)
-        : null,
-  };
-}
 
 function CustomsBadge({ customs }: { customs: boolean }) {
   return customs ? (
@@ -179,199 +74,36 @@ function CustomsBadge({ customs }: { customs: boolean }) {
   );
 }
 
-function DirectionIcon({ direction }: { direction: string }) {
-  const isImport = direction === "IMPORT";
-  const Icon = isImport ? Truck : ShipWheel;
-  const label = directionLabel(direction);
-  return (
-    <Tooltip label={label} withArrow>
-      <ThemeIcon
-        variant="light"
-        color={isImport ? "edr-green" : "gray"}
-        radius="md"
-        size={28}
-        aria-label={label}
-      >
-        <Icon size={15} strokeWidth={1.9} />
-      </ThemeIcon>
-    </Tooltip>
-  );
-}
-
-function StatusBadge({ row }: { row: ClearanceRow }) {
-  // Terminal contracts stay listed as history — badge the terminal state
-  // instead of falling through to "Under review".
-  if (["EXPIRED", "CANCELLED", "REJECTED"].includes(row.status)) {
-    return (
-      <Tooltip
-        label="This contract is no longer active — kept here for clearance history."
-        withArrow
-      >
-        <Badge
-          size="sm"
-          variant="light"
-          color={row.status === "EXPIRED" ? "orange" : "red"}
-          radius="sm"
-        >
-          {row.status === "EXPIRED"
-            ? "Contract expired"
-            : row.status === "CANCELLED"
-              ? "Cancelled"
-              : "Rejected"}
-        </Badge>
-      </Tooltip>
-    );
-  }
-  if (row.paymentExpired) {
-    return (
-      <Tooltip
-        label="The customer did not pay in time — the booking expired. GL rebooks on the customer's behalf."
-        withArrow
-      >
-        <Badge
-          size="sm"
-          variant="light"
-          color="orange"
-          radius="sm"
-          leftSection={<RefreshCw size={12} />}
-        >
-          Payment expired
-        </Badge>
-      </Tooltip>
-    );
-  }
-  if (row.bookingCreated) {
-    return (
-      <Tooltip label="GL Ethiopia created the shipment booking" withArrow>
-        <Badge
-          size="sm"
-          variant="light"
-          color="blue"
-          radius="sm"
-          leftSection={<PackagePlus size={12} />}
-        >
-          Booking created
-        </Badge>
-      </Tooltip>
-    );
-  }
-  if (row.ready) {
-    return (
-      <Tooltip
-        label="Document approval finalized — the customer creates the booking in the portal"
-        withArrow
-      >
-        <Badge
-          size="sm"
-          variant="light"
-          color="edr-green"
-          radius="sm"
-          leftSection={<PackageCheck size={12} />}
-        >
-          Documents approved
-        </Badge>
-      </Tooltip>
-    );
-  }
-  return (
-    <Badge size="sm" variant="light" color="yellow" radius="sm">
-      Under review
-    </Badge>
-  );
-}
-
 /**
- * Document Clearance hub. Lists every customs (Path B) contract in phased clearance,
- * including after booking is created — stays visible for reference and follow-up.
+ * Document Clearance hub (GL Ethiopia). Clearance always runs on the SHIPMENT:
+ * every row here is a booking instance in phased customs clearance, whatever
+ * kind of contract it draws on. Contracts appear only in the "Start shipment"
+ * dialog — a one-time customs contract has no instance until GL opens one.
  */
 export default function ContractClearanceListPage() {
   const navigate = useNavigate();
+  const queryClient = useQueryClient();
   const { user } = useAuth();
-  const canReview = hasPermission(user, FREIGHT_PERMS.contracts.clearanceReview);
-  const canEt = hasPermission(user, FREIGHT_PERMS.contracts.clearanceEtActions);
-  // Creating a booking under a cleared contract is a GL Ethiopia action — never
+  // Opening/creating a booking under a contract is a GL Ethiopia action — never
   // available to Djibouti GL.
   const canCreateBooking =
     hasPermission(user, FREIGHT_PERMS.contracts.createBooking) &&
     !isDjiboutiGl(user);
 
-  const defaultQueue: QueueTab = canReview ? "all" : "shipments";
-  const [queueTab, setQueueTab] = useState<QueueTab>(() => {
-    const stored =
-      typeof window !== "undefined"
-        ? window.localStorage.getItem(QUEUE_TAB_STORAGE_KEY)
-        : null;
-    return stored === "all" || stored === "shipments" ? stored : defaultQueue;
-  });
   const [query, setQuery] = useState("");
-  const [view, setView] = useState<ViewMode>("table");
+  const [startOpen, setStartOpen] = useState(false);
   const { pagination, setPagination } = usePagination({ pageSize: 10 });
 
-  const selectQueueTab = useCallback((tab: QueueTab) => {
-    setQueueTab(tab);
-    if (typeof window !== "undefined") {
-      window.localStorage.setItem(QUEUE_TAB_STORAGE_KEY, tab);
-    }
-  }, []);
-
-  // Contract clearance rows feed both the Contracts tab and the header KPIs, so
-  // they load regardless of the active tab.
-  const { data: allData, isLoading: allLoading, isError: allError, isFetching: allFetching, refetch: refetchAll } =
-    useContractClearanceQueue(true);
   const {
     data: bookingQueue,
-    isLoading: bookingsLoading,
-    isError: bookingsError,
-    isFetching: bookingsFetching,
-    refetch: refetchBookings,
-  } = useBookingEtClearanceQueue(queueTab === "shipments");
+    isLoading,
+    isError,
+    isFetching,
+    refetch,
+  } = useBookingEtClearanceQueue(true);
 
-  const data = allData;
-  const isLoading = queueTab === "shipments" ? bookingsLoading : allLoading;
-  const isError = queueTab === "shipments" ? bookingsError : allError;
-  const isFetching = queueTab === "shipments" ? bookingsFetching : allFetching;
-  const refetch = () => {
-    if (queueTab === "shipments") void refetchBookings();
-    else void refetchAll();
-  };
-
-  const queueTabOptions = useMemo(() => {
-    const opts: { value: QueueTab; label: ReactNode }[] = [];
-    if (canReview) {
-      opts.push({
-        value: "all",
-        label: (
-          <Group gap={6} wrap="nowrap">
-            <FileText size={15} />
-            <Box visibleFrom="sm">Contracts</Box>
-          </Group>
-        ),
-      });
-    }
-    if (canReview || canEt) {
-      opts.push({
-        value: "shipments",
-        label: (
-          <Group gap={6} wrap="nowrap">
-            <PackageCheck size={15} />
-            <Box visibleFrom="sm">Shipments</Box>
-          </Group>
-        ),
-      });
-    }
-    return opts;
-  }, [canReview, canEt]);
-
-  // If a persisted/default tab isn't available for this user, fall back to the
-  // first permitted tab.
-  useEffect(() => {
-    if (
-      queueTabOptions.length > 0 &&
-      !queueTabOptions.some((o) => o.value === queueTab)
-    ) {
-      selectQueueTab(queueTabOptions[0].value);
-    }
-  }, [queueTabOptions, queueTab, selectQueueTab]);
+  const { data: awaitingShipment = [], refetch: refetchAwaiting } =
+    useAwaitingShipmentContracts(canCreateBooking);
 
   // Shipment requests carry the requested quantities (per container type, or
   // bulk weight/items). Map them onto the booking rows by createdBookingId so
@@ -379,7 +111,6 @@ export default function ContractClearanceListPage() {
   const { data: requestQueue } = useQuery({
     queryKey: ["shipment-request-queue"],
     queryFn: () => contractsService.getBookingRequestQueue(),
-    enabled: queueTab === "shipments",
   });
   const requestedByBooking = useMemo(() => {
     const map = new Map<string, Freight.RequestedShipmentLines>();
@@ -389,9 +120,8 @@ export default function ContractClearanceListPage() {
     return map;
   }, [requestQueue]);
 
-  // GENERAL-contract shipment bookings in per-booking clearance.
-  const bookingRows = useMemo(() => {
-    const rows: ShipmentBookingRow[] = (bookingQueue ?? []).map((b: BookingDetail) => ({
+  const allRows = useMemo(() => {
+    return (bookingQueue ?? []).map((b: BookingDetail) => ({
       id: b.id,
       reference: b.reference,
       customerLabel: b.company?.name ?? b.governmentInstitution ?? "—",
@@ -406,37 +136,11 @@ export default function ContractClearanceListPage() {
       contractKind: b.contractKind ?? null,
       customs: b.serviceType?.includesCustoms ?? Boolean(b.customsClearingEnabled),
       createdAt: b.createdAt ?? null,
-      // A bare initiated instance has no cargo/price yet — GL still has to create
-      // (complete) the booking.
+      // A bare initiated instance has no cargo/price yet — GL still has to
+      // create (complete) the booking.
       bookingCreated: Number(b.totalAmount ?? 0) > 0,
-    }));
-    const q = query.trim().toLowerCase();
-    if (!q) return rows;
-    return rows.filter(
-      (r) =>
-        r.reference.toLowerCase().includes(q) ||
-        r.customerLabel.toLowerCase().includes(q) ||
-        (r.contractReference ?? "").toLowerCase().includes(q) ||
-        r.originLabel.toLowerCase().includes(q) ||
-        r.destinationLabel.toLowerCase().includes(q) ||
-        summarizeRequestedCargo(r.requested).toLowerCase().includes(q),
-    );
-  }, [bookingQueue, query, requestedByBooking]);
-
-  const allRows = useMemo(
-    () => (data?.items ?? []).map(toClearanceRow),
-    [data?.items],
-  );
-
-  const counts = useMemo(
-    () => ({
-      all: allRows.length,
-      ready: allRows.filter((r) => r.ready).length,
-      booked: allRows.filter((r) => r.bookingCreated).length,
-      review: allRows.filter((r) => !r.ready && !r.bookingCreated).length,
-    }),
-    [allRows],
-  );
+    })) as ShipmentBookingRow[];
+  }, [bookingQueue, requestedByBooking]);
 
   const rows = useMemo(() => {
     const q = query.trim().toLowerCase();
@@ -445,163 +149,47 @@ export default function ContractClearanceListPage() {
       (r) =>
         r.reference.toLowerCase().includes(q) ||
         r.customerLabel.toLowerCase().includes(q) ||
+        (r.contractReference ?? "").toLowerCase().includes(q) ||
         r.originLabel.toLowerCase().includes(q) ||
-        r.destinationLabel.toLowerCase().includes(q),
+        r.destinationLabel.toLowerCase().includes(q) ||
+        summarizeRequestedCargo(r.requested).toLowerCase().includes(q),
     );
   }, [allRows, query]);
 
-  const total = queueTab === "shipments" ? bookingRows.length : rows.length;
-  const pageCount = Math.max(1, Math.ceil(total / pagination.pageSize));
-
-  const pagedRows = useMemo(() => {
-    const start = pagination.pageIndex * pagination.pageSize;
-    return rows.slice(start, start + pagination.pageSize);
-  }, [rows, pagination.pageIndex, pagination.pageSize]);
-
-  const openDetail = useCallback(
-    (id: string) => navigate(`/dashboard/contracts/clearance/${id}`),
-    [navigate],
+  const counts = useMemo(
+    () => ({
+      all: allRows.length,
+      review: allRows.filter(
+        (r) => r.status === "AWAITING_DOCUMENTS" || r.status === "DOCUMENTS_UNDER_REVIEW",
+      ).length,
+      ready: allRows.filter((r) => r.status === "CLEARANCE_READY" || r.bookingCreated)
+        .length,
+    }),
+    [allRows],
   );
 
-  const columns: ColumnDef<ClearanceRow>[] = useMemo(
-    () => [
-      {
-        id: "contract",
-        header: () => <span className={bookingTable.headerCell}>Contract</span>,
-        cell: ({ row }) => {
-          const r = row.original;
-          return (
-            <div className="flex items-center gap-3 py-1.5">
-              <div className={bookingTable.rowIcon}>
-                <ShieldCheck className="size-4" strokeWidth={1.75} />
-              </div>
-              <div className="min-w-0">
-                <p className="truncate font-medium text-foreground">
-                  {r.reference}
-                </p>
-                <p className="mt-0.5 flex items-center gap-1 truncate text-xs text-muted-foreground">
-                  <User className="size-3 shrink-0 opacity-70" />
-                  {r.customerLabel}
-                </p>
-              </div>
-            </div>
-          );
-        },
-      },
-      {
-        id: "route",
-        header: () => <span className={bookingTable.headerCell}>Route</span>,
-        cell: ({ row }) => {
-          const r = row.original;
-          return (
-            <Stack gap={4} py={2}>
-              <Group gap={6} wrap="wrap">
-                {(r.routeStops.length >= 2
-                  ? r.routeStops
-                  : [r.originLabel, r.destinationLabel]
-                ).map((stop, i) => (
-                  <Fragment key={i}>
-                    {i > 0 ? (
-                      <ArrowRight
-                        size={14}
-                        className="shrink-0 text-muted-foreground"
-                      />
-                    ) : null}
-                    <Text size="sm" fw={500}>
-                      {stop}
-                    </Text>
-                  </Fragment>
-                ))}
-              </Group>
-              <Group gap={8} align="center">
-                <DirectionIcon direction={r.tradeDirection} />
-                <Badge size="xs" variant="default" radius="sm">
-                  {r.freightType}
-                </Badge>
-              </Group>
-            </Stack>
-          );
-        },
-      },
-      {
-        id: "kind",
-        header: () => <span className={bookingTable.headerCell}>Kind</span>,
-        cell: ({ row }) => (
-          <Badge size="xs" variant="default" radius="sm" tt="uppercase">
-            {row.original.contractKind === "GENERAL" ? "General" : "One-time"}
-          </Badge>
-        ),
-      },
-      {
-        id: "service",
-        header: () => <span className={bookingTable.headerCell}>Service</span>,
-        cell: ({ row }) => {
-          const r = row.original;
-          return (
-            <Stack gap={4} py={2} style={{ minWidth: 0 }}>
-              <Text size="sm" fw={500} truncate maw={160}>
-                {r.serviceTypeName}
-              </Text>
-              <CustomsBadge customs={r.customs} />
-            </Stack>
-          );
-        },
-      },
-      {
-        id: "status",
-        header: () => <span className={bookingTable.headerCell}>Status</span>,
-        cell: ({ row }) => <StatusBadge row={row.original} />,
-      },
-      {
-        id: "go",
-        size: 150,
-        cell: ({ row }) =>
-          row.original.ready && canCreateBooking ? (
-            <Group justify="flex-end" pr="xs">
-              <Button
-                size="compact-sm"
-                color="edr-green"
-                radius="md"
-                leftSection={<PackagePlus size={14} />}
-                onClick={(e) => {
-                  e.stopPropagation();
-                  navigate(
-                    `/dashboard/contracts/${row.original.id}/create-booking`,
-                  );
-                }}
-              >
-                Create booking
-              </Button>
-            </Group>
-          ) : row.original.paymentExpired && canCreateBooking ? (
-            <Group justify="flex-end" pr="xs">
-              <Button
-                size="compact-sm"
-                color="grape"
-                radius="md"
-                leftSection={<RefreshCw size={14} />}
-                onClick={(e) => {
-                  e.stopPropagation();
-                  navigate(
-                    `/dashboard/contracts/${row.original.id}/create-booking${
-                      row.original.expiredBookingId
-                        ? `?copyFrom=${row.original.expiredBookingId}`
-                        : ""
-                    }`,
-                  );
-                }}
-              >
-                Rebook
-              </Button>
-            </Group>
-          ) : (
-            <Group justify="flex-end" pr="xs">
-              <ChevronRight size={16} className="text-muted-foreground" />
-            </Group>
-          ),
-      },
-    ],
-    [navigate, canCreateBooking],
+  const initiate = useMutation({
+    mutationFn: (contract: Freight.IContract) =>
+      contractsService.initiateBookingUnderContract(
+        contract.id,
+        (contract.routes?.length ?? 0) > 1 ? contract.routes![0].id : undefined,
+      ),
+    onSuccess: (booking) => {
+      toast.success(
+        `Shipment ${booking.reference} opened — the customer can now upload the clearance documents.`,
+      );
+      setStartOpen(false);
+      void refetchAwaiting();
+      void queryClient.invalidateQueries({ queryKey: ["bookings"] });
+      void refetch();
+      navigate(`/dashboard/clearance/${booking.id}`);
+    },
+    onError: (e: Error) => toast.error(e.message || "Could not open the shipment"),
+  });
+
+  const openBooking = useCallback(
+    (id: string) => navigate(`/dashboard/clearance/${id}`),
+    [navigate],
   );
 
   return (
@@ -609,7 +197,7 @@ export default function ContractClearanceListPage() {
       <Stack gap="lg">
         <PageHeader
           title="Document Clearance"
-          subtitle="All customs contracts in phased clearance — stays visible after booking is created."
+          subtitle="Every customs shipment in phased clearance — the documents live on the shipment, not on the contract."
           meta={
             <Badge
               variant="light"
@@ -621,16 +209,29 @@ export default function ContractClearanceListPage() {
             </Badge>
           }
           action={
-            <ActionIcon
-              variant="default"
-              size="lg"
-              radius="md"
-              onClick={() => refetch()}
-              loading={isFetching}
-              aria-label="Refresh"
-            >
-              <RefreshCw size={16} />
-            </ActionIcon>
+            <Group gap="sm" wrap="nowrap">
+              {canCreateBooking ? (
+                <Button
+                  radius="md"
+                  color="edr-green"
+                  leftSection={<PackagePlus size={16} />}
+                  onClick={() => setStartOpen(true)}
+                >
+                  Start shipment
+                  {awaitingShipment.length > 0 ? ` (${awaitingShipment.length})` : ""}
+                </Button>
+              ) : null}
+              <ActionIcon
+                variant="default"
+                size="lg"
+                radius="md"
+                onClick={() => void refetch()}
+                loading={isFetching}
+                aria-label="Refresh"
+              >
+                <RefreshCw size={16} />
+              </ActionIcon>
+            </Group>
           }
         />
 
@@ -651,7 +252,7 @@ export default function ContractClearanceListPage() {
             },
             {
               label: "Ready / booked",
-              value: counts.ready + counts.booked,
+              value: counts.ready,
               icon: PackageCheck,
               color: "edr-green",
             },
@@ -662,32 +263,15 @@ export default function ContractClearanceListPage() {
 
         <Card p={0} withBorder shadow="sm" radius="lg">
           <Stack gap={0}>
-            {queueTabOptions.length > 1 ? (
-              <Box px="md" pt="md">
-                <SegmentedControl
-                  size="sm"
-                  radius="md"
-                  value={queueTab}
-                  onChange={(v) => {
-                    selectQueueTab(v as QueueTab);
-                    setPagination({ pageIndex: 0, pageSize: pagination.pageSize });
-                  }}
-                  data={queueTabOptions}
-                />
-              </Box>
-            ) : null}
             <Box px="md" pt="md" pb="sm">
               <Group justify="space-between" gap="md" wrap="wrap">
                 <TextInput
-                  placeholder="Search reference, customer, or route…"
+                  placeholder="Search shipment, contract, customer or route…"
                   leftSection={<Search size={18} />}
                   value={query}
                   onChange={(e) => {
                     setQuery(e.currentTarget.value);
-                    setPagination({
-                      pageIndex: 0,
-                      pageSize: pagination.pageSize,
-                    });
+                    setPagination({ pageIndex: 0, pageSize: pagination.pageSize });
                   }}
                   rightSection={
                     query ? (
@@ -705,100 +289,96 @@ export default function ContractClearanceListPage() {
                   radius="lg"
                   style={{ flex: 1, minWidth: 220 }}
                 />
-                <Group gap="sm" wrap="nowrap">
-                  <Text size="sm" c="dimmed">
-                    {total} record{total !== 1 ? "s" : ""}
-                  </Text>
-                  <SegmentedControl
-                    size="sm"
-                    radius="md"
-                    value={view}
-                    onChange={(v) => setView(v as ViewMode)}
-                    data={[
-                      {
-                        value: "table",
-                        label: (
-                          <Group gap={6} wrap="nowrap">
-                            <TableIcon size={15} />
-                            <Box visibleFrom="sm">Table</Box>
-                          </Group>
-                        ),
-                      },
-                      {
-                        value: "cards",
-                        label: (
-                          <Group gap={6} wrap="nowrap">
-                            <LayoutGrid size={15} />
-                            <Box visibleFrom="sm">Cards</Box>
-                          </Group>
-                        ),
-                      },
-                    ]}
-                  />
-                </Group>
+                <Text size="sm" c="dimmed">
+                  {rows.length} record{rows.length !== 1 ? "s" : ""}
+                </Text>
               </Group>
             </Box>
 
-            {queueTab === "shipments" ? (
-              <ShipmentBookingsTable
-                rows={bookingRows}
-                loading={bookingsLoading}
-                error={bookingsError}
-                canCreateBooking={canCreateBooking}
-                onOpen={(id) => navigate(`/dashboard/clearance/${id}`)}
-                onCreateBooking={(row) =>
-                  navigate(
-                    `/dashboard/contracts/${row.contractId}/bookings/${row.id}/complete`,
-                  )
-                }
-                onRebook={(row) =>
-                  // Re-complete the SAME expired booking (new day, same finished
-                  // per-booking clearance) — a fresh create-booking would spawn a
-                  // new instance and force the customer through clearance + fee
-                  // again.
-                  navigate(
-                    `/dashboard/contracts/${row.contractId}/bookings/${row.id}/complete?copyFrom=${row.id}`,
-                  )
-                }
-                onViewContract={(contractId) =>
-                  navigate(`/dashboard/contracts/clearance/${contractId}`)
-                }
-              />
-            ) : view === "table" ? (
-              <Box style={{ overflowX: "auto" }} px="xs" pb="xs">
-                <DataTable<ClearanceRow, unknown>
-                  columns={columns}
-                  data={pagedRows}
-                  status={
-                    isLoading ? "loading" : isError ? "error" : "success"
-                  }
-                  onRowClick={(row) => openDetail(row.id)}
-                  pagination={{
-                    pageIndex: pagination.pageIndex,
-                    pageSize: pagination.pageSize,
-                    pageCount,
-                    totalCount: total,
-                  }}
-                  tableOptions={{
-                    state: { pagination },
-                    onPaginationChange: setPagination,
-                    manualPagination: true,
-                    pageCount,
-                  }}
-                  containerClassName="border-0 shadow-none bg-transparent"
-                  footer={DataTableFooter}
-                />
-              </Box>
-            ) : (
-              <ClearanceCardGrid
-                rows={pagedRows}
-                loading={isLoading}
-                onOpen={openDetail}
-              />
-            )}
+            <ShipmentBookingsTable
+              rows={rows}
+              loading={isLoading}
+              error={isError}
+              canCreateBooking={canCreateBooking}
+              onOpen={openBooking}
+              onCreateBooking={(row) =>
+                navigate(
+                  `/dashboard/contracts/${row.contractId}/bookings/${row.id}/complete`,
+                )
+              }
+              onRebook={(row) =>
+                // Re-complete the SAME expired booking (new day, same finished
+                // per-booking clearance) — a fresh instance would force the
+                // customer through clearance + fee again.
+                navigate(
+                  `/dashboard/contracts/${row.contractId}/bookings/${row.id}/complete?copyFrom=${row.id}`,
+                )
+              }
+              onViewContract={(contractId) =>
+                navigate(`/dashboard/contracts/${contractId}`)
+              }
+            />
           </Stack>
         </Card>
       </Stack>
+
+      <Modal
+        opened={startOpen}
+        onClose={() => setStartOpen(false)}
+        title={<Text fw={700}>Start a customs shipment</Text>}
+        size="lg"
+        radius="md"
+        centered
+      >
+        <Stack gap="sm">
+          <Text size="sm" c="dimmed">
+            Executed one-time customs contracts with no open shipment. Opening one
+            creates the shipment instance the customer uploads his clearance
+            documents on — you approve them and complete the booking here.
+          </Text>
+          {awaitingShipment.length === 0 ? (
+            <Stack align="center" gap={8} py={32}>
+              <ThemeIcon variant="light" color="gray" radius="xl" size={44}>
+                <Inbox size={20} />
+              </ThemeIcon>
+              <Text c="dimmed" size="sm">
+                Every executed customs contract already has a shipment.
+              </Text>
+            </Stack>
+          ) : (
+            awaitingShipment.map((c) => (
+              <Card key={c.id} withBorder radius="md" p="sm">
+                <Group justify="space-between" wrap="nowrap" gap="sm">
+                  <Box style={{ minWidth: 0 }}>
+                    <Group gap={6} wrap="nowrap">
+                      <FileText size={14} className="shrink-0 opacity-70" />
+                      <Text fw={600} size="sm" truncate>
+                        {c.reference}
+                      </Text>
+                    </Group>
+                    <Text size="xs" c="dimmed" truncate>
+                      {c.isGovernment
+                        ? (c.governmentInstitution ?? "Government")
+                        : (c.company?.name ?? "—")}{" "}
+                      · {c.tradeDirection ?? "—"} · {c.freightType ?? "—"}
+                    </Text>
+                  </Box>
+                  <Button
+                    size="compact-sm"
+                    radius="md"
+                    color="edr-green"
+                    leftSection={<PackagePlus size={14} />}
+                    loading={initiate.isPending && initiate.variables?.id === c.id}
+                    onClick={() => initiate.mutate(c)}
+                  >
+                    Open shipment
+                  </Button>
+                </Group>
+              </Card>
+            ))
+          )}
+        </Stack>
+      </Modal>
     </PageContainer>
   );
 }
@@ -1124,135 +704,3 @@ function ShipmentBookingsTable({
     </Box>
   );
 }
-
-function ClearanceCardGrid({
-  rows,
-  loading,
-  onOpen,
-}: {
-  rows: ClearanceRow[];
-  loading: boolean;
-  onOpen: (id: string) => void;
-}) {
-  if (loading) {
-    return (
-      <Box px="md" py="xl">
-        <Text c="dimmed" ta="center">
-          Loading…
-        </Text>
-      </Box>
-    );
-  }
-  if (rows.length === 0) {
-    return (
-      <Stack align="center" gap={8} py={48}>
-        <ThemeIcon variant="light" color="gray" radius="xl" size={48}>
-          <Inbox size={22} />
-        </ThemeIcon>
-        <Text c="dimmed">No contracts need customs clearance.</Text>
-      </Stack>
-    );
-  }
-  return (
-    <Box
-      px="md"
-      pb="md"
-      style={{
-        display: "grid",
-        gridTemplateColumns: "repeat(auto-fill, minmax(280px, 1fr))",
-        gap: "var(--mantine-spacing-md)",
-      }}
-    >
-      {rows.map((r) => (
-        <ClearanceCard key={r.id} row={r} onOpen={() => onOpen(r.id)} />
-      ))}
-    </Box>
-  );
-}
-
-function ClearanceCard({
-  row,
-  onOpen,
-}: {
-  row: ClearanceRow;
-  onOpen: () => void;
-}) {
-  return (
-    <Card
-      withBorder
-      shadow="sm"
-      radius="lg"
-      p="md"
-      onClick={onOpen}
-      role="button"
-      tabIndex={0}
-      onKeyDown={(e) => {
-        if (e.key === "Enter" || e.key === " ") {
-          e.preventDefault();
-          onOpen();
-        }
-      }}
-      style={{ cursor: "pointer", transition: "all 120ms ease" }}
-      className="hover:border-edr-green-4 hover:shadow-md"
-    >
-      <Group justify="space-between" align="flex-start" wrap="nowrap">
-        <Group gap={10} wrap="nowrap" style={{ minWidth: 0 }}>
-          <ThemeIcon variant="light" color="edr-green" radius="md" size={40}>
-            <FileText size={19} />
-          </ThemeIcon>
-          <Box style={{ minWidth: 0 }}>
-            <Text fw={700} size="sm" c="edr-text" truncate>
-              {row.reference}
-            </Text>
-            <Group gap={4} wrap="nowrap">
-              <User size={11} className="shrink-0 opacity-70" />
-              <Text size="xs" c="dimmed" truncate>
-                {row.customerLabel}
-              </Text>
-            </Group>
-          </Box>
-        </Group>
-        <StatusBadge row={row} />
-      </Group>
-
-      <Box
-        mt="md"
-        p="sm"
-        style={{
-          borderRadius: 12,
-          background: "var(--mantine-color-edr-card-6)",
-          border: "1px solid var(--mantine-color-edr-border-6)",
-        }}
-      >
-        <Group gap={8} wrap="nowrap" justify="center">
-          <Text size="sm" fw={600} truncate maw={130}>
-            {row.originLabel}
-          </Text>
-          <ArrowRight size={15} className="shrink-0 text-muted-foreground" />
-          <Text size="sm" fw={600} truncate maw={130}>
-            {row.destinationLabel}
-          </Text>
-        </Group>
-      </Box>
-
-      <Group justify="space-between" mt="md" wrap="nowrap">
-        <Group gap={8} wrap="nowrap">
-          <DirectionIcon direction={row.tradeDirection} />
-          <Badge size="xs" variant="default" radius="sm">
-            {row.freightType}
-          </Badge>
-        </Group>
-        <Badge size="xs" variant="default" radius="sm" tt="uppercase">
-          {row.contractKind === "GENERAL" ? "General" : "One-time"}
-        </Badge>
-      </Group>
-
-      <Group justify="space-between" mt={8} wrap="nowrap" gap={8}>
-        <Text size="xs" c="dimmed" truncate maw={150}>
-          {row.serviceTypeName}
-        </Text>
-        <CustomsBadge customs={row.customs} />
-      </Group>
-    </Card>
-  );
-}
diff --git a/apps/edr-freight-web/backoffice/src/pages/contracts/GlDjiboutiClearanceListPage.tsx b/apps/edr-freight-web/backoffice/src/pages/contracts/GlDjiboutiClearanceListPage.tsx
index c5c424e9a..c82cfd152 100644
--- a/apps/edr-freight-web/backoffice/src/pages/contracts/GlDjiboutiClearanceListPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/contracts/GlDjiboutiClearanceListPage.tsx
@@ -8,7 +8,6 @@ import {
   Button,
   Card,
   Group,
-  SegmentedControl,
   Select,
   Stack,
   Text,
@@ -21,14 +20,11 @@ import {
   ArrowRight,
   CalendarClock,
   ChevronRight,
-  FileSignature,
   FileText,
   Inbox,
   PackageCheck,
   RefreshCw,
   Search,
-  ShieldCheck,
-  Ship,
   ShipWheel,
   Truck,
   User,
@@ -41,18 +37,14 @@ import {
   usePagination,
   type ColumnDef,
 } from "@edr/ui-common";
-import type { Freight } from "@edr/types";
 
 import { PageContainer } from "@/components/page/PageContainer";
 import { PageHeader } from "@/components/page/PageHeader";
 import { KpiStrip } from "@/components/page/KpiStrip";
 import { bookingTable } from "@/components/bookings/booking-ui.styles";
-import { useDjClearanceQueue } from "@/hooks/contracts/useContracts";
 import { useBookingDjClearanceQueue } from "@/hooks/bookings/useBookings";
 import type { BookingDetail } from "@/types/booking";
 
-type QueueTab = "contracts" | "shipments";
-
 const prettyStatus = (s?: string | null) =>
   (s ?? "")
     .toLowerCase()
@@ -198,52 +190,6 @@ function toShipmentRow(b: BookingDetail): ShipmentRow {
   };
 }
 
-interface ContractRow {
-  id: string;
-  reference: string;
-  customerLabel: string;
-  originLabel: string;
-  destinationLabel: string;
-  tradeDirection: string;
-  freightType: string;
-  serviceTypeName: string;
-  customs: boolean;
-  status: string;
-  clearanceStatus: string;
-  phase: string | null;
-  cycleNumber: number;
-  validFrom: string | null;
-  validUntil: string | null;
-  validityDays: number | null;
-  estimatedShipmentDate: string | null;
-}
-
-function toContractRow(c: Freight.IContract): ContractRow {
-  const routes = [...(c.routes ?? [])].sort((a, b) => a.sortOrder - b.sortOrder);
-  const first = routes[0];
-  const last = routes[routes.length - 1] ?? first;
-  return {
-    id: c.id,
-    reference: c.reference,
-    customerLabel: c.isGovernment
-      ? (c.governmentInstitution ?? "Government")
-      : (c.company?.name ?? "—"),
-    originLabel: yardLabel(first?.originYard),
-    destinationLabel: yardLabel(last?.destinationYard),
-    tradeDirection: c.tradeDirection ?? "—",
-    freightType: c.freightType ?? "—",
-    serviceTypeName: c.serviceType?.serviceName ?? "—",
-    customs: c.serviceType?.includesCustoms ?? Boolean(c.customsClearingEnabled),
-    status: c.status,
-    clearanceStatus: c.clearanceStatus,
-    phase: (c.clearancePhase as string | null) ?? null,
-    cycleNumber: c.clearanceCycleNumber ?? 1,
-    validFrom: c.contractValidFrom ?? null,
-    validUntil: c.contractValidUntil ?? null,
-    validityDays: c.contractValidityDays ?? null,
-    estimatedShipmentDate: c.estimatedShipmentDate ?? null,
-  };
-}
 
 // ── Shared cell pieces ───────────────────────────────────────────────────────
 
@@ -301,15 +247,13 @@ function RouteCell({
 // ── Page ─────────────────────────────────────────────────────────────────────
 
 /**
- * GL Djibouti clearance queues:
- * - Contracts: ONE_TIME customs contracts in phased clearance (legacy flow).
- * - Shipments: GENERAL-contract bookings in per-booking clearance awaiting a DJ
- *   action (DO collection after ET finalizes pre-clearance, RO for exports,
- *   loading milestones). Managed like the one-time flow, but per booking.
+ * GL Djibouti clearance queue. Clearance runs per SHIPMENT — every booking in
+ * per-booking clearance awaiting a Djibouti action (DO collection after ET
+ * finalizes pre-clearance, RO for exports, loading milestones), whatever kind
+ * of contract it draws on.
  */
 export default function GlDjiboutiClearanceListPage() {
   const navigate = useNavigate();
-  const [tab, setTab] = useState<QueueTab>("shipments");
   const [query, setQuery] = useState("");
   const [direction, setDirection] = useState<string | null>(null);
   const [freight, setFreight] = useState<string | null>(null);
@@ -317,13 +261,6 @@ export default function GlDjiboutiClearanceListPage() {
   const [action, setAction] = useState<string | null>(null);
   const { pagination, setPagination } = usePagination({ pageSize: 10 });
 
-  const {
-    data: contractQueue,
-    isLoading: contractsLoading,
-    isError: contractsError,
-    isFetching: contractsFetching,
-    refetch: refetchContracts,
-  } = useDjClearanceQueue();
   const {
     data: bookingQueue,
     isLoading: bookingsLoading,
@@ -341,34 +278,26 @@ export default function GlDjiboutiClearanceListPage() {
     () => (bookingQueue ?? []).map(toShipmentRow),
     [bookingQueue],
   );
-  const allContractRows = useMemo(
-    () => (contractQueue?.items ?? []).map(toContractRow),
-    [contractQueue?.items],
-  );
-
-  // KPI metrics span both queues, regardless of active tab or filters.
+  // KPI metrics span the whole queue, regardless of filters.
   const metrics = useMemo(
     () => ({
       shipments: allShipmentRows.length,
-      contracts: allContractRows.length,
       collectDo: allShipmentRows.filter((r) => r.action.key === "COLLECT_DO")
         .length,
       issueRo: allShipmentRows.filter((r) => r.action.key === "ISSUE_RO").length,
       roHolds: allShipmentRows.filter((r) => r.action.key === "RO_HOLD").length,
     }),
-    [allShipmentRows, allContractRows],
+    [allShipmentRows],
   );
 
-  const statusOptions = useMemo(() => {
-    const source =
-      tab === "shipments"
-        ? allShipmentRows.map((r) => r.status)
-        : allContractRows.map((r) => r.status);
-    return [...new Set(source)].sort().map((s) => ({
-      value: s,
-      label: prettyStatus(s),
-    }));
-  }, [tab, allShipmentRows, allContractRows]);
+  const statusOptions = useMemo(
+    () =>
+      [...new Set(allShipmentRows.map((r) => r.status))].sort().map((s) => ({
+        value: s,
+        label: prettyStatus(s),
+      })),
+    [allShipmentRows],
+  );
 
   const matchesShared = useCallback(
     (
@@ -411,16 +340,10 @@ export default function GlDjiboutiClearanceListPage() {
     [allShipmentRows, action, matchesShared],
   );
 
-  const contractRows = useMemo(
-    () => allContractRows.filter((r) => matchesShared(r)),
-    [allContractRows, matchesShared],
-  );
-
-  const rows = tab === "shipments" ? shipmentRows : contractRows;
-  const isLoading = tab === "contracts" ? contractsLoading : bookingsLoading;
-  const isError = tab === "contracts" ? contractsError : bookingsError;
-  const isFetching = contractsFetching || bookingsFetching;
-  const total = rows.length;
+  const isLoading = bookingsLoading;
+  const isError = bookingsError;
+  const isFetching = bookingsFetching;
+  const total = shipmentRows.length;
   const pageCount = Math.max(1, Math.ceil(total / pagination.pageSize));
   const showEmpty = !isLoading && !isError && total === 0;
 
@@ -429,11 +352,6 @@ export default function GlDjiboutiClearanceListPage() {
     return shipmentRows.slice(start, start + pagination.pageSize);
   }, [shipmentRows, pagination.pageIndex, pagination.pageSize]);
 
-  const pagedContractRows = useMemo(() => {
-    const start = pagination.pageIndex * pagination.pageSize;
-    return contractRows.slice(start, start + pagination.pageSize);
-  }, [contractRows, pagination.pageIndex, pagination.pageSize]);
-
   const hasFilters = Boolean(query || direction || freight || status || action);
 
   const clearFilters = useCallback(() => {
@@ -446,9 +364,8 @@ export default function GlDjiboutiClearanceListPage() {
   }, [resetPage]);
 
   const handleRefresh = useCallback(() => {
-    void refetchContracts();
     void refetchBookings();
-  }, [refetchContracts, refetchBookings]);
+  }, [refetchBookings]);
 
   const openDetail = useCallback(
     (id: string) => navigate(`/dashboard/gl-djibouti/clearance/${id}`),
@@ -599,161 +516,12 @@ export default function GlDjiboutiClearanceListPage() {
     [],
   );
 
-  const contractColumns: ColumnDef<ContractRow>[] = useMemo(
-    () => [
-      {
-        id: "contract",
-        header: () => <span className={bookingTable.headerCell}>Contract</span>,
-        cell: ({ row }) => {
-          const r = row.original;
-          return (
-            <div className="flex items-center gap-3 py-1.5">
-              <div className={bookingTable.rowIcon}>
-                <Ship className="size-4" strokeWidth={1.75} />
-              </div>
-              <div className="min-w-0">
-                <p className="truncate font-medium text-foreground">
-                  {r.reference}
-                </p>
-                <p className="mt-0.5 flex items-center gap-1 truncate text-xs text-muted-foreground">
-                  <User className="size-3 shrink-0 opacity-70" />
-                  {r.customerLabel}
-                </p>
-              </div>
-            </div>
-          );
-        },
-      },
-      {
-        id: "route",
-        header: () => <span className={bookingTable.headerCell}>Route</span>,
-        cell: ({ row }) => {
-          const r = row.original;
-          return (
-            <RouteCell
-              origin={r.originLabel}
-              destination={r.destinationLabel}
-              direction={r.tradeDirection}
-              freightType={r.freightType}
-            />
-          );
-        },
-      },
-      {
-        id: "service",
-        header: () => <span className={bookingTable.headerCell}>Service</span>,
-        cell: ({ row }) => {
-          const r = row.original;
-          return (
-            <Stack gap={4} py={2} style={{ minWidth: 0 }}>
-              <Text size="sm" fw={500} truncate maw={160}>
-                {r.serviceTypeName}
-              </Text>
-              {r.customs ? (
-                <Badge
-                  size="xs"
-                  variant="light"
-                  color="edr-green"
-                  radius="sm"
-                  leftSection={<ShieldCheck size={11} />}
-                >
-                  Customs
-                </Badge>
-              ) : (
-                <Badge size="xs" variant="light" color="gray" radius="sm">
-                  No customs
-                </Badge>
-              )}
-            </Stack>
-          );
-        },
-      },
-      {
-        id: "clearance",
-        header: () => <span className={bookingTable.headerCell}>Clearance</span>,
-        cell: ({ row }) => {
-          const r = row.original;
-          return (
-            <Stack gap={4} py={2}>
-              <Badge
-                size="sm"
-                variant="light"
-                color={statusColor(r.clearanceStatus)}
-                radius="sm"
-              >
-                {prettyStatus(r.clearanceStatus)}
-              </Badge>
-              <Text size="xs" c="dimmed">
-                {phaseLabel(r.phase)}
-                {r.cycleNumber > 1 ? ` · Cycle ${r.cycleNumber}` : ""}
-              </Text>
-            </Stack>
-          );
-        },
-      },
-      {
-        id: "status",
-        header: () => <span className={bookingTable.headerCell}>Status</span>,
-        cell: ({ row }) => (
-          <Badge
-            size="sm"
-            variant="light"
-            color={statusColor(row.original.status)}
-            radius="sm"
-          >
-            {prettyStatus(row.original.status)}
-          </Badge>
-        ),
-      },
-      {
-        id: "validity",
-        header: () => <span className={bookingTable.headerCell}>Validity</span>,
-        cell: ({ row }) => {
-          const r = row.original;
-          return (
-            <Stack gap={2} py={2}>
-              <Group gap={6} wrap="nowrap">
-                <CalendarClock
-                  size={13}
-                  className="shrink-0 text-muted-foreground"
-                />
-                <Text size="sm" c="dimmed">
-                  {r.validUntil
-                    ? `Until ${formatDate(r.validUntil)}`
-                    : r.validityDays
-                      ? `${r.validityDays} days`
-                      : "—"}
-                </Text>
-              </Group>
-              {r.estimatedShipmentDate ? (
-                <Text size="xs" c="dimmed">
-                  Est. shipment {formatDate(r.estimatedShipmentDate)}
-                </Text>
-              ) : null}
-            </Stack>
-          );
-        },
-      },
-      {
-        id: "chevron",
-        size: 40,
-        header: "",
-        cell: () => (
-          <Group justify="flex-end" pr="xs">
-            <ChevronRight size={16} className="text-muted-foreground" />
-          </Group>
-        ),
-      },
-    ],
-    [],
-  );
-
   return (
     <PageContainer>
       <Stack gap="lg">
         <PageHeader
           title="GL Djibouti — Clearance"
-          subtitle="Customs contracts and shipment bookings handed off to Djibouti GL."
+          subtitle="Customs shipments handed off to Djibouti GL — every clearance step lives on the shipment."
           action={
             <ActionIcon
               variant="default"
@@ -769,7 +537,7 @@ export default function GlDjiboutiClearanceListPage() {
         />
 
         <KpiStrip
-          loading={contractsLoading || bookingsLoading}
+          loading={bookingsLoading}
           items={[
             {
               label: "Shipments in queue",
@@ -777,12 +545,6 @@ export default function GlDjiboutiClearanceListPage() {
               icon: PackageCheck,
               color: "blue",
             },
-            {
-              label: "Contracts in queue",
-              value: metrics.contracts,
-              icon: FileSignature,
-              color: "edr-green",
-            },
             {
               label: "Imports — collect DO",
               value: metrics.collectDo,
@@ -806,46 +568,6 @@ export default function GlDjiboutiClearanceListPage() {
 
         <Card p={0} withBorder shadow="sm" radius="lg">
           <Stack gap={0}>
-            <Box px="md" pt="md">
-              <SegmentedControl
-                size="sm"
-                value={tab}
-                onChange={(v) => {
-                  setTab(v as QueueTab);
-                  setStatus(null);
-                  setAction(null);
-                  resetPage();
-                }}
-                radius="md"
-                data={[
-                  {
-                    value: "shipments",
-                    label: (
-                      <Group gap={6} wrap="nowrap">
-                        <PackageCheck size={15} />
-                        <Box visibleFrom="sm">Shipments</Box>
-                        <Badge size="sm" radius="sm" variant="light" color="edr-green">
-                          {allShipmentRows.length}
-                        </Badge>
-                      </Group>
-                    ),
-                  },
-                  {
-                    value: "contracts",
-                    label: (
-                      <Group gap={6} wrap="nowrap">
-                        <FileSignature size={15} />
-                        <Box visibleFrom="sm">Contracts</Box>
-                        <Badge size="sm" radius="sm" variant="light" color="gray">
-                          {allContractRows.length}
-                        </Badge>
-                      </Group>
-                    ),
-                  },
-                ]}
-              />
-            </Box>
-
             <Box px="md" pt="md" pb="sm">
               <Group gap="sm" wrap="wrap">
                 <TextInput
@@ -917,20 +639,18 @@ export default function GlDjiboutiClearanceListPage() {
                   radius="lg"
                   w={190}
                 />
-                {tab === "shipments" ? (
-                  <Select
-                    placeholder="DJ action"
-                    data={DJ_ACTION_OPTIONS}
-                    value={action}
-                    onChange={(v) => {
-                      setAction(v);
-                      resetPage();
-                    }}
-                    clearable
-                    radius="lg"
-                    w={180}
-                  />
-                ) : null}
+                <Select
+                  placeholder="DJ action"
+                  data={DJ_ACTION_OPTIONS}
+                  value={action}
+                  onChange={(v) => {
+                    setAction(v);
+                    resetPage();
+                  }}
+                  clearable
+                  radius="lg"
+                  w={180}
+                />
                 {hasFilters ? (
                   <Button
                     variant="subtle"
@@ -957,9 +677,7 @@ export default function GlDjiboutiClearanceListPage() {
                 <Text c="dimmed">
                   {hasFilters
                     ? "No records match these filters."
-                    : tab === "contracts"
-                      ? "No Djibouti customs contracts yet."
-                      : "No shipment bookings awaiting a Djibouti action."}
+                    : "No shipments awaiting a Djibouti action."}
                 </Text>
                 {hasFilters ? (
                   <Button
@@ -975,49 +693,26 @@ export default function GlDjiboutiClearanceListPage() {
               </Stack>
             ) : (
               <Box style={{ overflowX: "auto" }} px="xs" pb="xs">
-                {tab === "shipments" ? (
-                  <DataTable<ShipmentRow, unknown>
-                    columns={shipmentColumns}
-                    data={pagedShipmentRows}
-                    status={isLoading ? "loading" : isError ? "error" : "success"}
-                    onRowClick={(row) => openDetail(row.id)}
-                    pagination={{
-                      pageIndex: pagination.pageIndex,
-                      pageSize: pagination.pageSize,
-                      pageCount,
-                      totalCount: total,
-                    }}
-                    tableOptions={{
-                      state: { pagination },
-                      onPaginationChange: setPagination,
-                      manualPagination: true,
-                      pageCount,
-                    }}
-                    containerClassName="border-0 shadow-none bg-transparent"
-                    footer={DataTableFooter}
-                  />
-                ) : (
-                  <DataTable<ContractRow, unknown>
-                    columns={contractColumns}
-                    data={pagedContractRows}
-                    status={isLoading ? "loading" : isError ? "error" : "success"}
-                    onRowClick={(row) => openDetail(row.id)}
-                    pagination={{
-                      pageIndex: pagination.pageIndex,
-                      pageSize: pagination.pageSize,
-                      pageCount,
-                      totalCount: total,
-                    }}
-                    tableOptions={{
-                      state: { pagination },
-                      onPaginationChange: setPagination,
-                      manualPagination: true,
-                      pageCount,
-                    }}
-                    containerClassName="border-0 shadow-none bg-transparent"
-                    footer={DataTableFooter}
-                  />
-                )}
+                <DataTable<ShipmentRow, unknown>
+                  columns={shipmentColumns}
+                  data={pagedShipmentRows}
+                  status={isLoading ? "loading" : isError ? "error" : "success"}
+                  onRowClick={(row) => openDetail(row.id)}
+                  pagination={{
+                    pageIndex: pagination.pageIndex,
+                    pageSize: pagination.pageSize,
+                    pageCount,
+                    totalCount: total,
+                  }}
+                  tableOptions={{
+                    state: { pagination },
+                    onPaginationChange: setPagination,
+                    manualPagination: true,
+                    pageCount,
+                  }}
+                  containerClassName="border-0 shadow-none bg-transparent"
+                  footer={DataTableFooter}
+                />
               </Box>
             )}
           </Stack>
diff --git a/apps/edr-freight-web/backoffice/src/pages/trainBuilder/TrainBuilderDetailPage.tsx b/apps/edr-freight-web/backoffice/src/pages/trainBuilder/TrainBuilderDetailPage.tsx
index f9e4555ae..63f45617e 100644
--- a/apps/edr-freight-web/backoffice/src/pages/trainBuilder/TrainBuilderDetailPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/trainBuilder/TrainBuilderDetailPage.tsx
@@ -26,6 +26,7 @@ import {
   Train as TrainIcon,
   TrainFront,
   Weight,
+  Wrench,
 } from "lucide-react";
 import { useState } from "react";
 import { useNavigate, useParams } from "react-router-dom";
@@ -48,6 +49,7 @@ import { api } from "@/services/api";
 import { useAuth } from "@/auth/useAuth";
 import { canFleetAction, FREIGHT_PERMS, hasPermission } from "@/lib/permissions";
 import { useToast } from "@/hooks/use-toast";
+import type { TrainCompositionWagon } from "@/services/trainBuilder.service";
 
 const parseError = (error: unknown, fallback: string) => {
   if (isAxiosError(error)) {
@@ -78,6 +80,8 @@ export default function TrainBuilderDetailPage() {
   const [yardModalOpen, setYardModalOpen] = useState(false);
   const [disbandOpen, setDisbandOpen] = useState(false);
   const [deactivateOpen, setDeactivateOpen] = useState(false);
+  const [maintenanceTarget, setMaintenanceTarget] =
+    useState<TrainCompositionWagon | null>(null);
   const { user } = useAuth();
   const canUpdate = canFleetAction(user, "trains", "update");
   const canDelete = canFleetAction(user, "trains", "delete");
@@ -396,12 +400,7 @@ export default function TrainBuilderDetailPage() {
                     "Could not detach wagon",
                   )
                 }
-                onMaintenance={(wagonId) =>
-                  void withToast(
-                    () => maintenanceWagon.mutateAsync({ id: composition.id, wagonId }),
-                    "Could not send wagon to maintenance",
-                  )
-                }
+                onMaintenance={(wagon) => setMaintenanceTarget(wagon)}
               />
             </Stack>
           </Card>
@@ -460,6 +459,54 @@ export default function TrainBuilderDetailPage() {
         onClose={() => setYardModalOpen(false)}
       />
 
+      <Modal
+        opened={Boolean(maintenanceTarget)}
+        onClose={() => setMaintenanceTarget(null)}
+        title={<Text fw={600}>Send wagon to maintenance?</Text>}
+        radius="lg"
+        centered
+      >
+        <Stack gap="md">
+          <Text size="sm" c="dimmed">
+            Wagon{" "}
+            <Text span fw={700} ff="monospace" c="dark">
+              {maintenanceTarget?.wagonNumber}
+            </Text>{" "}
+            is detached from train{" "}
+            <Text span fw={700} c="dark">
+              {composition.code}
+            </Text>{" "}
+            and set to MAINTENANCE — it stays out of the available pool until it
+            clears. The detach is stamped with the time and this train number in
+            the wagon's history.
+          </Text>
+          <Group justify="flex-end">
+            <Button variant="default" onClick={() => setMaintenanceTarget(null)}>
+              Keep in consist
+            </Button>
+            <Button
+              color="orange"
+              leftSection={<Wrench size={16} />}
+              loading={maintenanceWagon.isPending}
+              onClick={() =>
+                void withToast(async () => {
+                  await maintenanceWagon.mutateAsync({
+                    id: composition.id,
+                    wagonId: maintenanceTarget!.id,
+                  });
+                  toast({
+                    title: `Wagon ${maintenanceTarget!.wagonNumber} sent to maintenance`,
+                  });
+                  setMaintenanceTarget(null);
+                }, "Could not send wagon to maintenance")
+              }
+            >
+              Send to maintenance
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+
       <Modal
         opened={deactivateOpen}
         onClose={() => setDeactivateOpen(false)}
diff --git a/apps/edr-freight-web/backoffice/src/services/contracts.service.ts b/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
index 2f4c3d50c..f5acfedeb 100644
--- a/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
@@ -245,6 +245,14 @@ export const contractsService = {
   reject: (id: string, reason: string) =>
     postContract<Freight.IContract>(C.STAFF_REJECT(id), { reason }),
 
+  /** Freeze a signed contract. Reversible — see {@link resume}. */
+  suspend: (id: string, reason: string) =>
+    postContract<Freight.IContract>(C.SUSPEND(id), { reason }),
+
+  /** Lift a suspension; the contract returns to the status it was frozen at. */
+  resume: (id: string, note?: string) =>
+    postContract<Freight.IContract>(C.RESUME(id), { note }),
+
   /**
    * Approve the next pending step. The server resolves the step's required role
    * and authorizes against it — the client never declares its own role.
@@ -377,22 +385,29 @@ export const contractsService = {
   finalizeClearance: (id: string) =>
     postContract<Freight.IContract>(C.CLEARANCE_FINALIZE(id)),
 
-  getEtClearanceQueue: async (): Promise<PaginatedContracts> => {
-    const response = await client.get<PaginatedContracts>(C.CLEARANCE_ET_QUEUE);
+  /**
+   * GL worklist: executed one-time customs contracts with no shipment instance
+   * yet. GL initiates the booking; the customer then uploads his clearance
+   * documents on it.
+   */
+  getAwaitingShipmentContracts: async (): Promise<Freight.IContract[]> => {
+    const response = await client.get(C.AWAITING_SHIPMENT);
     const data = unwrap(response.data);
-    return {
-      items: (data.items ?? []) as Freight.IContract[],
-      total: data.total ?? 0,
-    };
+    return (Array.isArray(data) ? data : (data?.items ?? [])) as Freight.IContract[];
   },
 
-  getDjClearanceQueue: async (): Promise<PaginatedContracts> => {
-    const response = await client.get<PaginatedContracts>(C.CLEARANCE_DJ_QUEUE);
-    const data = unwrap(response.data);
-    return {
-      items: (data.items ?? []) as Freight.IContract[],
-      total: data.total ?? 0,
-    };
+  /** Open a bare shipment instance under a contract (no cargo, no day). */
+  initiateBookingUnderContract: async (
+    id: string,
+    contractRouteId?: string,
+  ): Promise<{ id: string; reference: string }> => {
+    const result = await postContract<{
+      booking?: { id: string; reference: string };
+      id?: string;
+      reference?: string;
+    }>(C.BOOKINGS_INITIATE(id), contractRouteId ? { contractRouteId } : {});
+    const booking = result.booking ?? result;
+    return { id: booking.id ?? "", reference: booking.reference ?? "" };
   },
 
   uploadDeclaration: async (
@@ -575,25 +590,6 @@ export const contractsService = {
     return unwrap(response.data) as { advised: boolean; skipped: boolean };
   },
 
-  // ── Path A self-clearance (Operations review) ──
-  getOpsClearanceQueue: async (filter?: {
-    page?: number;
-    pageSize?: number;
-    search?: string;
-    /** Comma-separated ops-clearance lifecycle statuses; omitted → under-review queue. */
-    statuses?: string;
-  }): Promise<PaginatedContracts> => {
-    const response = await client.get<PaginatedContracts>(
-      C.OPS_CLEARANCE_QUEUE,
-      { params: filter },
-    );
-    const data = unwrap(response.data);
-    return {
-      items: (data.items ?? []) as Freight.IContract[],
-      total: data.total ?? 0,
-    };
-  },
-
   getClearanceHistory: async (): Promise<PaginatedContracts> => {
     const response = await client.get<PaginatedContracts>(C.CLEARANCE_HISTORY);
     const data = unwrap(response.data);
diff --git a/apps/edr-freight-web/portal/src/App.tsx b/apps/edr-freight-web/portal/src/App.tsx
index 72674363c..a115e1363 100644
--- a/apps/edr-freight-web/portal/src/App.tsx
+++ b/apps/edr-freight-web/portal/src/App.tsx
@@ -46,7 +46,6 @@ import BookingContractPage from "./pages/bookings/BookingContractPage";
 import BookingDetailPage from "./pages/bookings/BookingDetailPage";
 import BookingsListPage from "./pages/bookings/BookingsListPage";
 import EditBookingPage from "./pages/bookings/EditBookingPage";
-import ContractClearanceFlow from "./pages/contracts/ContractClearanceFlow";
 import ContractDetailPage from "./pages/contracts/ContractDetailPage";
 import ContractViewPage from "./pages/contracts/ContractViewPage";
 import ContractsList from "./pages/contracts/ContractsList";
@@ -336,10 +335,6 @@ const App = () => {
               path="/contracts/:id/bookings/:bookingId/complete"
               element={<NewShipmentPage />}
             />
-            <Route
-              path="/contracts/:id/clearance"
-              element={<ContractClearanceFlow />}
-            />
             <Route
               path="/contracts/:id/view"
               element={<ContractViewPage />}
diff --git a/apps/edr-freight-web/portal/src/components/customer-actions/ContractClearanceAction.tsx b/apps/edr-freight-web/portal/src/components/customer-actions/ContractClearanceAction.tsx
deleted file mode 100644
index fbb8f97c2..000000000
--- a/apps/edr-freight-web/portal/src/components/customer-actions/ContractClearanceAction.tsx
+++ /dev/null
@@ -1,90 +0,0 @@
-import { useMemo } from "react";
-import { useQuery } from "@tanstack/react-query";
-import { Button, Modal, Text, type ButtonProps } from "@mantine/core";
-import { AlertCircle, Upload, type LucideIcon } from "lucide-react";
-
-import { api } from "@/services/api";
-import { ContractClearancePanel } from "@/pages/contracts/ContractClearancePanel";
-import { ModalSafeWrapper } from "./ModalSafeWrapper";
-import { useDisclosure } from "@mantine/hooks";
-
-interface ContractClearanceActionProps {
-  contractId: string;
-  label?: string;
-  size?: ButtonProps["size"];
-  urgent?: boolean;
-  /** GL's turn — render as a calm status button, not a call to action. */
-  waiting?: boolean;
-  /** Icon override from the phase-aware action derivation. */
-  icon?: LucideIcon;
-}
-
-export function ContractClearanceAction({
-  contractId,
-  label: labelProp,
-  size = "xs",
-  urgent = false,
-  waiting = false,
-  icon: iconProp,
-}: ContractClearanceActionProps) {
-  const [opened, { open, close }] = useDisclosure(false);
-
-  const { data: clearance } = useQuery({
-    ...api.contracts.getClearance.queryOptions({ input: { id: contractId } }),
-    enabled: opened,
-  });
-
-  const label = useMemo(() => {
-    if (labelProp) return labelProp;
-    const docs = clearance?.documents ?? [];
-    const queried = docs.filter(
-      (d) => d.uploadedBy === "customer" && d.reviewStatus === "QUERIED",
-    ).length;
-    if (queried > 0) return "Update clearance";
-    return urgent ? "Upload clearance" : "Manage clearance";
-  }, [labelProp, clearance, urgent]);
-
-  const Icon =
-    iconProp ?? (urgent || label.includes("Update") ? AlertCircle : Upload);
-
-  // Urgent (customer's turn) = filled orange so it stands out among the green
-  // actions; waiting (GL's turn) = calm subtle gray; default = brand green.
-  const color = urgent ? "orange" : waiting ? "gray" : "edr-green";
-  const variant = waiting ? "light" : "filled";
-
-  return (
-    <ModalSafeWrapper>
-      <Button
-        size={size}
-        radius="md"
-        fw={700}
-        fz={13}
-        color={color}
-        variant={variant}
-        leftSection={<Icon size={14} />}
-        onClick={(e) => {
-          e.stopPropagation();
-          open();
-        }}
-      >
-        {label}
-      </Button>
-
-      <Modal
-        opened={opened}
-        onClose={close}
-        title={
-          <Text fw={700} fz={16}>
-            Clearance documents
-          </Text>
-        }
-        size="xl"
-        radius="md"
-        centered
-        overlayProps={{ blur: 2, backgroundOpacity: 0.55 }}
-      >
-        <ContractClearancePanel contractId={contractId} bare onSubmitted={close} />
-      </Modal>
-    </ModalSafeWrapper>
-  );
-}
diff --git a/apps/edr-freight-web/portal/src/components/customer-actions/ContractCustomerAction.tsx b/apps/edr-freight-web/portal/src/components/customer-actions/ContractCustomerAction.tsx
index 86c37585c..81119dc35 100644
--- a/apps/edr-freight-web/portal/src/components/customer-actions/ContractCustomerAction.tsx
+++ b/apps/edr-freight-web/portal/src/components/customer-actions/ContractCustomerAction.tsx
@@ -16,7 +16,6 @@ import type { Freight } from "@edr/types";
 
 import { PayNowButton } from "@/pages/bookings/payments/PayNowButton";
 import { api } from "@/services/api";
-import { ContractClearanceAction } from "./ContractClearanceAction";
 import { deriveContractCustomerAction } from "./deriveContractCustomerAction";
 
 interface ContractCustomerActionProps {
@@ -50,19 +49,6 @@ export function ContractCustomerAction({
       }
     : undefined;
 
-  if (action.type === "clearance") {
-    return (
-      <ContractClearanceAction
-        contractId={action.contractId}
-        label={action.label}
-        size={size}
-        urgent={action.urgent}
-        waiting={action.waiting}
-        icon={action.icon}
-      />
-    );
-  }
-
   if (action.type === "pay") {
     return (
       <PayNowButton booking={action.booking} label={action.label} size={size} />
@@ -106,9 +92,9 @@ export function ContractCustomerAction({
 }
 
 /**
- * One-click bare booking instance under a GENERAL non-customs contract. No
- * form, no date, no window gate — the new instance lands in per-booking
- * clearance (AWAITING_DOCUMENTS) and the customer is taken straight to it.
+ * One-click bare booking instance under a self-clearance import/export contract
+ * — ONE_TIME or GENERAL. No form, no date, no window gate: the new instance
+ * lands in per-booking clearance (AWAITING_DOCUMENTS) with the customer on it.
  */
 export function InitiateBookingButton({
   contract,
diff --git a/apps/edr-freight-web/portal/src/components/customer-actions/deriveContractCustomerAction.ts b/apps/edr-freight-web/portal/src/components/customer-actions/deriveContractCustomerAction.ts
index ddd64d3e8..445c1ab6a 100644
--- a/apps/edr-freight-web/portal/src/components/customer-actions/deriveContractCustomerAction.ts
+++ b/apps/edr-freight-web/portal/src/components/customer-actions/deriveContractCustomerAction.ts
@@ -4,43 +4,13 @@ import {
   CreditCard,
   Eye,
   FileSignature,
-  Hourglass,
   PackagePlus,
   PencilLine,
-  Receipt,
   RotateCcw,
-  Upload,
 } from "lucide-react";
 
 import { getContractBookingAction } from "@/pages/contracts/contract-booking-action";
 
-const CLEARANCE_IN_PROGRESS_STATUSES = [
-  "AWAITING_CLEARANCE_DOCUMENTS",
-  "CLEARANCE_UNDER_REVIEW",
-];
-
-export function contractNeedsClearanceAction(c: Freight.IContract): {
-  show: boolean;
-  urgent: boolean;
-} {
-  const clearance = (c as { clearanceStatus?: string }).clearanceStatus;
-  const ready =
-    clearance === "CLEARANCE_READY_FOR_BOOKING" ||
-    clearance === "SELF_CLEARED" ||
-    clearance === "ACTIVE_SHIPMENT_IN_PROGRESS";
-  if (ready) return { show: false, urgent: false };
-
-  const awaiting =
-    c.status === "AWAITING_CLEARANCE_DOCUMENTS" ||
-    clearance === "AWAITING_DOCUMENTS";
-  const inProgress =
-    CLEARANCE_IN_PROGRESS_STATUSES.includes(c.status) ||
-    clearance === "AWAITING_DOCUMENTS" ||
-    clearance === "DOCUMENTS_UNDER_REVIEW";
-
-  return { show: inProgress, urgent: awaiting };
-}
-
 export type ContractCustomerAction =
   | {
       type: "sign";
@@ -56,16 +26,6 @@ export type ContractCustomerAction =
       primary: boolean;
       icon: LucideIcon;
     }
-  | {
-      type: "clearance";
-      contractId: string;
-      label: string;
-      primary: boolean;
-      icon: LucideIcon;
-      urgent: boolean;
-      /** True when it's GL's turn — render calm/informational, not a call to action. */
-      waiting?: boolean;
-    }
   | {
       type: "pay";
       booking: Freight.IBooking;
@@ -148,60 +108,6 @@ export function deriveContractCustomerAction(
     };
   }
 
-  const clr = contractNeedsClearanceAction(contract);
-  if (clr.show) {
-    // Refine the generic clearance action by the persisted clearance phase so
-    // the button says what the customer actually has to do right now (e.g.
-    // "Pay duty & upload slip" during CUSTOMER_DUTY, not "Update clearance").
-    const phase = contract.clearancePhase ?? null;
-    switch (phase) {
-      case "CUSTOMER_INTAKE":
-        return {
-          type: "clearance",
-          contractId: id,
-          label: "Upload clearance documents",
-          primary: true,
-          icon: Upload,
-          urgent: true,
-        };
-      case "CUSTOMER_DUTY":
-        return {
-          type: "clearance",
-          contractId: id,
-          label: "Pay duty & upload slip",
-          primary: true,
-          icon: Receipt,
-          urgent: true,
-        };
-      case "GL_ET_REVIEW":
-      case "GL_DJ_COLLECTION":
-      case "GL_ET_OUTPUT":
-      case "GL_ET_POST_CLEARANCE":
-      case "GL_DJ_LOADING":
-      case "POST_TRANSIT":
-        // GL's turn — nothing for the customer to do; show a calm status.
-        return {
-          type: "clearance",
-          contractId: id,
-          label: "Clearance in progress",
-          primary: false,
-          icon: Hourglass,
-          urgent: false,
-          waiting: true,
-        };
-      default:
-        // No persisted phase (legacy / early cycles) — keep the status-derived label.
-        return {
-          type: "clearance",
-          contractId: id,
-          label: clr.urgent ? "Upload clearance" : "Update clearance",
-          primary: true,
-          icon: Upload,
-          urgent: clr.urgent,
-        };
-    }
-  }
-
   if (
     contract.customsClearingEnabled &&
     ["CLEARANCE_READY_FOR_BOOKING", "ACTIVE_SHIPMENT_IN_PROGRESS"].includes(
diff --git a/apps/edr-freight-web/portal/src/constants/URLS.ts b/apps/edr-freight-web/portal/src/constants/URLS.ts
index 7db110aba..3e0ad34cb 100644
--- a/apps/edr-freight-web/portal/src/constants/URLS.ts
+++ b/apps/edr-freight-web/portal/src/constants/URLS.ts
@@ -149,6 +149,7 @@ export const URL_CONSTANTS = {
     CONTRACT_SEND_SIGNING_OTP: (id: string) =>
       `/api/contracts/${id}/contract/send-signing-otp`,
     RENEW: (id: string) => `/api/contracts/${id}/renew`,
+    CANCEL: (id: string) => `/api/contracts/${id}/cancel`,
     CLEARANCE: (id: string) => `/api/contracts/${id}/clearance`,
     CLEARANCE_DOCUMENTS: (id: string) =>
       `/api/contracts/${id}/clearance/documents`,
diff --git a/apps/edr-freight-web/portal/src/pages/MyPortalPage/actions.ts b/apps/edr-freight-web/portal/src/pages/MyPortalPage/actions.ts
index de4b387b1..962b59bcc 100644
--- a/apps/edr-freight-web/portal/src/pages/MyPortalPage/actions.ts
+++ b/apps/edr-freight-web/portal/src/pages/MyPortalPage/actions.ts
@@ -1,27 +1,24 @@
 import type { Freight } from "@edr/types";
 
-import { contractNeedsClearanceAction } from "@/components/customer-actions/deriveContractCustomerAction";
-
 /** A pending customer action surfaced on the home "needs attention" card. */
 export interface ActionItem {
   id: string;
   /** What the customer must do — drives the icon, label and modal. */
-  kind: "clearance" | "duty" | "sign" | "book" | "pay";
+  kind: "sign" | "book" | "pay";
   /** The contract/booking reference for display. */
   reference: string;
   /** Short human description of the action. */
   description: string;
-  /** Contract id (clearance/sign/book) or booking id (pay). */
+  /** Contract id (sign/book) or booking id (pay). */
   targetId: string;
-  /** True for queried clearance (a document was sent back for correction). */
+  /** Highlighted as action-required in the home card. */
   urgent?: boolean;
 }
 
 /**
  * Derive the list of pending customer actions from the customer's contracts and
- * bookings. A contract in AWAITING_CLEARANCE_DOCUMENTS (initial upload or a
- * re-upload after a query) is flagged urgent so the home card shows an upload
- * button. See {@link contractNeedsClearanceAction}.
+ * bookings. Clearance never appears here any more: documents live on the
+ * shipment booking, so a pending upload surfaces as a booking action.
  */
 export function deriveActionItems(
   contracts: Freight.IContract[],
@@ -40,20 +37,6 @@ export function deriveActionItems(
       });
       continue;
     }
-    const clr = contractNeedsClearanceAction(c);
-    if (clr.show) {
-      items.push({
-        id: `clearance-${c.id}`,
-        kind: "clearance",
-        reference: c.reference,
-        description: clr.urgent
-          ? "Clearance documents need your action"
-          : "Clearance under review",
-        targetId: c.id,
-        urgent: clr.urgent,
-      });
-      continue;
-    }
     // Path A transport-only: customer may create the shipment booking.
     if (
       !c.customsClearingEnabled &&
diff --git a/apps/edr-freight-web/portal/src/pages/MyPortalPage/components/ActionNeededSection.tsx b/apps/edr-freight-web/portal/src/pages/MyPortalPage/components/ActionNeededSection.tsx
index 9e3fd13ec..ecd3d7df2 100644
--- a/apps/edr-freight-web/portal/src/pages/MyPortalPage/components/ActionNeededSection.tsx
+++ b/apps/edr-freight-web/portal/src/pages/MyPortalPage/components/ActionNeededSection.tsx
@@ -1,140 +1,53 @@
-import { useMemo, useState } from "react";
+import { useState } from "react";
 import { useNavigate } from "react-router-dom";
-import { useMutation, useQueries, useQuery } from "@tanstack/react-query";
-import { Badge, Box, Button, Group, Modal, Stack, Text } from "@mantine/core";
+import { useMutation, useQuery } from "@tanstack/react-query";
+import { Badge, Box, Button, Group, Stack, Text } from "@mantine/core";
 import {
   AlertTriangle,
   CreditCard,
   FilePlus2,
   FileSignature,
   PackagePlus,
-  Receipt,
-  Upload,
 } from "lucide-react";
-import type { Freight } from "@edr/types";
 
 import { api } from "@/services/api";
 import { ModalSafeWrapper } from "@/components/customer-actions/ModalSafeWrapper";
 import { paymentsService, type PaymentMethod } from "@/services/payments.service";
 import { invoicesService } from "@/services/invoices.service";
 import { isPayable } from "@/pages/billing/invoice-ui";
-import { ContractClearancePanel } from "@/pages/contracts/ContractClearancePanel";
 import { PaymentMethodModal } from "@/pages/bookings/BookingDetailPage/components/PaymentMethodModal";
 import { Card } from "./Card";
 import type { ActionItem } from "../actions";
 
-// Contracts whose clearance is still in progress — candidates for a real
-// per-document query check (small set; only contracts awaiting/under review).
-const CLEARANCE_CANDIDATE_STATUSES = [
-  "AWAITING_CLEARANCE_DOCUMENTS",
-  "CLEARANCE_UNDER_REVIEW",
-];
-
 const KIND_META: Record<
   ActionItem["kind"],
-  { icon: typeof Upload; label: string; color: string }
+  { icon: typeof CreditCard; label: string; color: string }
 > = {
-  clearance: { icon: Upload, label: "Clearance", color: "edr-green" },
-  duty: { icon: Receipt, label: "Duty / tax", color: "orange" },
   sign: { icon: FileSignature, label: "Sign", color: "blue" },
   book: { icon: PackagePlus, label: "Book", color: "violet" },
   pay: { icon: CreditCard, label: "Payment", color: "orange" },
 };
 
 export interface ActionNeededSectionProps {
-  /** Non-clearance actions (sign / book / pay) derived from status. */
+  /** Pending actions (sign / book / pay) derived from status. */
   items: ActionItem[];
-  /** All of the customer's contracts — used to detect real clearance queries. */
-  contracts: Freight.IContract[];
 }
 
 /**
  * Home "needs your attention" card. Lists pending customer actions across
- * contracts and bookings. Clearance items are derived from the ACTUAL clearance
- * documents (so an open query always surfaces an upload button), payment + the
- * clearance upload open in a modal right here; sign and book navigate.
+ * contracts and bookings: payment opens a modal right here; sign and book
+ * navigate. Clearance is a per-booking action and lives on the booking page.
  */
-export function ActionNeededSection({
-  items: baseItems,
-  contracts,
-}: ActionNeededSectionProps) {
+export function ActionNeededSection({ items: base }: ActionNeededSectionProps) {
   const navigate = useNavigate();
-  const [clearanceId, setClearanceId] = useState<string | null>(null);
   const [payItem, setPayItem] = useState<ActionItem | null>(null);
 
-  // Fetch the clearance view for every contract still in a clearance phase, so we
-  // can detect a queried document precisely (status alone can be ambiguous).
-  const candidates = useMemo(
-    () =>
-      contracts.filter((c) =>
-        CLEARANCE_CANDIDATE_STATUSES.includes(c.status),
-      ),
-    [contracts],
+  // Urgent first; clearance never appears here — those documents live on the
+  // shipment booking, and its own detail page drives that upload.
+  const items = [...base].sort(
+    (a, b) => Number(b.urgent ?? 0) - Number(a.urgent ?? 0),
   );
 
-  const clearanceQueries = useQueries({
-    queries: candidates.map((c) =>
-      api.contracts.getClearance.queryOptions({ input: { id: c.id } }),
-    ),
-  });
-
-  // Build clearance action items from the fetched views: show whenever the
-  // customer can still upload (not yet ready for booking), flag urgent + show the
-  // query count when any document was sent back for correction.
-  const clearanceItems = useMemo<ActionItem[]>(() => {
-    const out: ActionItem[] = [];
-    candidates.forEach((c, i) => {
-      const view = clearanceQueries[i]?.data;
-      const docs = view?.documents ?? [];
-      const customerDocs = docs.filter((d) => d.uploadedBy === "customer");
-      const queried = customerDocs.filter(
-        (d) => d.reviewStatus === "QUERIED",
-      ).length;
-      const ready =
-        view?.clearanceStatus === "CLEARANCE_READY_FOR_BOOKING" ||
-        view?.clearanceStatus === "SELF_CLEARED" ||
-        view?.clearanceStatus === "ACTIVE_SHIPMENT_IN_PROGRESS";
-      if (ready) return;
-      const awaiting =
-        c.status === "AWAITING_CLEARANCE_DOCUMENTS" ||
-        view?.clearanceStatus === "AWAITING_DOCUMENTS";
-      // Duty phase: the customer's task is paying duty/tax and uploading the
-      // slip — a distinct, money action, not a generic document upload.
-      if (view?.phase === "CUSTOMER_DUTY") {
-        out.push({
-          id: `duty-${c.id}`,
-          kind: "duty",
-          reference: c.reference,
-          description: "Duty / tax payment due — pay and upload the slip",
-          targetId: c.id,
-          urgent: true,
-        });
-        return;
-      }
-      // Only surface when there's something the customer can do: a query, or the
-      // contract is awaiting their (re)upload.
-      if (queried === 0 && !awaiting) return;
-      out.push({
-        id: `clearance-${c.id}`,
-        kind: "clearance",
-        reference: c.reference,
-        description:
-          queried > 0
-            ? `${queried} document${queried > 1 ? "s" : ""} need correction`
-            : "Clearance documents needed",
-        targetId: c.id,
-        urgent: queried > 0 || awaiting,
-      });
-    });
-    return out;
-  }, [candidates, clearanceQueries]);
-
-  // Merge: clearance items (from real docs) + the status-derived sign/book/pay.
-  const items = useMemo(
-    () => [...clearanceItems, ...baseItems.filter((i) => i.kind !== "clearance")],
-    [clearanceItems, baseItems],
-  ).sort((a, b) => Number(b.urgent ?? 0) - Number(a.urgent ?? 0));
-
   // Billing is invoice-centric — resolve the booking's currently payable
   // invoice before paying it (mirrors ReadonlyBookingView).
   const { data: payItemInvoices = [] } = useQuery({
@@ -175,13 +88,6 @@ export function ActionNeededSection({
 
   const handleClick = (item: ActionItem) => {
     switch (item.kind) {
-      case "clearance":
-        setClearanceId(item.targetId);
-        break;
-      case "duty":
-        // Duty advice + payment-slip upload live on the contract detail page.
-        navigate(`/contracts/${item.targetId}`);
-        break;
       case "pay":
         setPayItem(item);
         break;
@@ -266,27 +172,13 @@ export function ActionNeededSection({
                 variant={item.urgent ? "filled" : "light"}
                 color={meta.color}
                 radius="md"
-                leftSection={
-                  item.kind === "clearance" ? (
-                    <Upload size={14} />
-                  ) : item.kind === "duty" ? (
-                    <Receipt size={14} />
-                  ) : (
-                    <FilePlus2 size={14} />
-                  )
-                }
+                leftSection={<FilePlus2 size={14} />}
               >
                 {item.kind === "pay"
                   ? "Pay now"
-                  : item.kind === "duty"
-                    ? "Pay duty & upload slip"
-                    : item.kind === "sign"
-                      ? "Sign"
-                      : item.kind === "book"
-                        ? "Book"
-                        : item.urgent
-                          ? "Upload documents"
-                          : "Upload"}
+                  : item.kind === "sign"
+                    ? "Sign"
+                    : "Book"}
               </Button>
             </Group>
           );
@@ -294,24 +186,6 @@ export function ActionNeededSection({
       </Stack>
 
       <ModalSafeWrapper>
-        <Modal
-          opened={clearanceId !== null}
-          onClose={() => setClearanceId(null)}
-          title={
-            <Text fw={700} fz={16}>
-              Clearance documents
-            </Text>
-          }
-          size="xl"
-          radius="md"
-          centered
-          overlayProps={{ blur: 2, backgroundOpacity: 0.55 }}
-        >
-          {clearanceId && (
-            <ContractClearancePanel contractId={clearanceId} bare />
-          )}
-        </Modal>
-
         <PaymentMethodModal
           opened={payItem !== null}
           onClose={() => {
diff --git a/apps/edr-freight-web/portal/src/pages/MyPortalPage/constants.ts b/apps/edr-freight-web/portal/src/pages/MyPortalPage/constants.ts
index 7be5a0aed..5a5a80ed9 100644
--- a/apps/edr-freight-web/portal/src/pages/MyPortalPage/constants.ts
+++ b/apps/edr-freight-web/portal/src/pages/MyPortalPage/constants.ts
@@ -521,9 +521,9 @@ export const STATUS_CONFIG: Record<string, StageConfig> = {
     icon: CheckCircle2,
     iconColor: "edr-slate",
     tile: "edr-slate-soft2",
-    hint: "Contract closed · quantity used or window elapsed",
+    hint: "Contract completed · shipment delivered, quantity used or window elapsed",
     step: "edr-step",
-    badgeLabel: "Closed",
+    badgeLabel: "Completed",
     badgeBg: "edr-slate-soft2",
     badgeText: "edr-slate",
     badgeDot: "edr-step",
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingClearanceWorkflowBanner.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingClearanceWorkflowBanner.tsx
index c8b133a24..fe2a96e33 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingClearanceWorkflowBanner.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingClearanceWorkflowBanner.tsx
@@ -1,29 +1,71 @@
 import { useState } from "react";
-import { Alert, Anchor, Button, FileInput, Group, Paper, Stack, Text } from "@mantine/core";
-import { AlertTriangle, Download, Receipt, Upload } from "lucide-react";
+import {
+  Alert,
+  Anchor,
+  Badge,
+  Box,
+  Button,
+  FileInput,
+  Group,
+  Paper,
+  Stack,
+  Text,
+} from "@mantine/core";
+import {
+  AlertTriangle,
+  Download,
+  Eye,
+  FileBadge,
+  Receipt,
+  Upload,
+} from "lucide-react";
 import { useQuery } from "@tanstack/react-query";
 import toast from "react-hot-toast";
 import type { Freight } from "@edr/types";
 
 import { bookingsService } from "@/services/bookings.service";
+import { contractsService } from "@/services/contracts.service";
 import { downloadStoredFile } from "@/services/files.service";
 import { ClearancePhaseStepper } from "../contracts/ClearancePhaseStepper";
 import { ClearanceUploadedDocumentsPanel } from "@/components/contracts/ClearanceUploadedDocumentsPanel";
 import { useFileViewer } from "@/hooks/useFileViewer";
+import { GREEN, INK } from "../contracts/contract-ui";
 
 const BORDER = "#E6ECF2";
 
+// Customer-facing labels for an invoice status (Freight.InvoiceStatus).
+const INVOICE_STATUS_LABELS: Record<string, string> = {
+  DRAFT: "Draft",
+  ISSUED: "Issued",
+  PENDING: "Due",
+  PARTIALLY_PAID: "Partially paid",
+  PAID: "Paid",
+  OVERDUE: "Overdue",
+  CANCELLED: "Cancelled",
+  REFUNDED: "Refunded",
+  EXPIRED: "Expired",
+};
+
+function invoiceStatusLabel(status: string): string {
+  return (
+    INVOICE_STATUS_LABELS[status] ??
+    status
+      .replace(/_/g, " ")
+      .toLowerCase()
+      .replace(/\b\w/g, (m) => m.toUpperCase())
+  );
+}
+
+
+
 export function BookingClearanceWorkflowBanner({
   booking,
 }: {
   booking: Freight.IBooking;
 }) {
-  // Drawdown bookings under a GENERAL contract keep bookingType = ONE_TIME —
-  // the denormalized contractKind is what marks them as phased (Path B).
-  const isPhased =
-    booking.customsClearingEnabled &&
-    (booking.bookingType === "GENERAL_CONTRACT" ||
-      booking.contractKind === "GENERAL");
+  // Every contract booking whose service bundles customs runs the phased GL
+  // workflow now — ONE_TIME and GENERAL alike.
+  const isPhased = Boolean(booking.customsClearingEnabled && booking.contractId);
 
   const { view, viewer } = useFileViewer();
 
@@ -75,6 +117,45 @@ export function BookingClearanceWorkflowBanner({
           />
         ) : null}
 
+        {clearance.riskLevel ? (
+          <Group gap={10} align="center">
+            <Text fw={700} fz={14} c={INK}>
+              Customs risk level
+            </Text>
+            <Badge
+              color={CUSTOMS_RISK_COLOR[clearance.riskLevel] ?? "gray"}
+              variant="filled"
+              radius="sm"
+            >
+              {clearance.riskLevel.charAt(0) +
+                clearance.riskLevel.slice(1).toLowerCase()}
+            </Badge>
+            {clearance.riskAssignedAt ? (
+              <Text fz={12} c="dimmed">
+                assigned {new Date(clearance.riskAssignedAt).toLocaleString()}
+              </Text>
+            ) : null}
+          </Group>
+        ) : null}
+
+        {clearance.secondDuty?.advised ? (
+          <SecondDutyDueCard
+            duty={clearance.secondDuty}
+            bookingId={booking.id}
+            onView={(f) => view(f)}
+            onChanged={() => void refetch()}
+          />
+        ) : null}
+
+        {clearance.finalInvoice ? (
+          <FinalInvoiceDueCard
+            invoice={clearance.finalInvoice}
+            bookingId={booking.id}
+            onView={(f) => view(f)}
+            onChanged={() => void refetch()}
+          />
+        ) : null}
+
         {clearance.operationReady ? (
           <Alert color="green" variant="light">
             Clearance is complete. You may proceed to request your operation date.
@@ -173,3 +254,295 @@ function GroupLabel({ icon: Icon, text }: { icon: typeof Receipt; text: string }
     </div>
   );
 }
+
+/**
+ * Post-offload final invoice from GL Djibouti (export): shows the due amount +
+ * invoice document; the customer pays offline and attaches the payment slip
+ * here, then GL confirms and the badge flips to PAID.
+ */
+function FinalInvoiceDueCard({
+  invoice,
+  bookingId,
+  onView,
+  onChanged,
+}: {
+  invoice: NonNullable<Freight.ClearanceView["finalInvoice"]>;
+  bookingId: string;
+  onView: (file: { name: string; url: string }) => void;
+  onChanged: () => void;
+}) {
+  const [slip, setSlip] = useState<File | null>(null);
+  const [uploading, setUploading] = useState(false);
+  const paid = invoice.status === "PAID";
+
+  return (
+    <Paper
+      withBorder
+      radius="lg"
+      p="lg"
+      style={{
+        borderColor: paid ? "#CDEBDD" : "#F2D9A6",
+        background: paid ? "#F6FBF8" : "#FFFBF2",
+        position: "relative",
+        overflow: "hidden",
+      }}
+    >
+      <Box
+        style={{
+          position: "absolute",
+          left: 0,
+          top: 0,
+          bottom: 0,
+          width: 3,
+          background: paid ? GREEN : "#E3A93C",
+        }}
+      />
+      <Group justify="space-between" align="flex-start" wrap="wrap" gap="md">
+        <div>
+          <Group gap={8} align="center">
+            <FileBadge size={16} color={paid ? GREEN : "#B07C1F"} />
+            <Text fw={700} fz={15} c={INK}>
+              {paid ? "Final invoice paid" : "Final invoice due"} —{" "}
+              {invoice.invoiceNumber}
+            </Text>
+            <Badge color={paid ? "edr-green" : "yellow"} variant="light" radius="sm">
+              {invoiceStatusLabel(invoice.status)}
+            </Badge>
+          </Group>
+          <Text fz={20} fw={800} mt={6} c={INK}>
+            {invoice.totalAmount.toLocaleString()} {invoice.currency}
+          </Text>
+          {invoice.description ? (
+            <Text fz={13} c="dimmed" mt={2}>
+              {invoice.description}
+            </Text>
+          ) : null}
+          {!paid ? (
+            <Text fz={13} c="#9A6B1F" mt={6}>
+              Pay the amount above and attach your payment slip — Global
+              Logistics will confirm the payment.
+            </Text>
+          ) : null}
+        </div>
+
+        <Stack gap="xs" miw={260}>
+          {invoice.invoiceFile ? (
+            <Button
+              variant="default"
+              radius="md"
+              size="sm"
+              leftSection={<Eye size={15} />}
+              onClick={() =>
+                onView({
+                  name: invoice.invoiceFile!.name,
+                  url: invoice.invoiceFile!.url,
+                })
+              }
+            >
+              View invoice
+            </Button>
+          ) : null}
+          {invoice.slipFile ? (
+            <Button
+              variant="default"
+              radius="md"
+              size="sm"
+              leftSection={<Eye size={15} />}
+              onClick={() =>
+                onView({
+                  name: invoice.slipFile!.name,
+                  url: invoice.slipFile!.url,
+                })
+              }
+            >
+              View payment slip
+            </Button>
+          ) : null}
+          {!paid ? (
+            <>
+              <FileInput
+                placeholder={
+                  invoice.slipFile ? "Replace payment slip" : "Attach payment slip"
+                }
+                value={slip}
+                onChange={setSlip}
+                size="sm"
+                radius="md"
+              />
+              <Button
+                color="edr-green"
+                radius="md"
+                size="sm"
+                loading={uploading}
+                disabled={!slip}
+                leftSection={<Upload size={15} />}
+                onClick={async () => {
+                  if (!slip) return;
+                  setUploading(true);
+                  try {
+                    await contractsService.uploadFinalInvoiceSlip(bookingId, slip);
+                    setSlip(null);
+                    toast.success("Payment slip attached");
+                    onChanged();
+                  } catch (e) {
+                    toast.error(
+                      e instanceof Error ? e.message : "Upload failed",
+                    );
+                  } finally {
+                    setUploading(false);
+                  }
+                }}
+              >
+                {invoice.slipFile ? "Replace slip" : "Submit payment slip"}
+              </Button>
+            </>
+          ) : null}
+        </Stack>
+      </Group>
+    </Paper>
+  );
+}
+
+
+const CUSTOMS_RISK_COLOR: Record<string, string> = {
+  GREEN: "green",
+  YELLOW: "yellow",
+  RED: "red",
+};
+
+
+/**
+ * Post-arrival additional duty/tax round (import): GL advises an extra amount
+ * with a notice; the customer pays offline and attaches another slip here.
+ */
+function SecondDutyDueCard({
+  duty,
+  bookingId,
+  onView,
+  onChanged,
+}: {
+  duty: NonNullable<Freight.ClearanceView["secondDuty"]>;
+  bookingId: string;
+  onView: (file: { name: string; url: string }) => void;
+  onChanged: () => void;
+}) {
+  const [slip, setSlip] = useState<File | null>(null);
+  const [uploading, setUploading] = useState(false);
+  const paid = duty.paid;
+
+  return (
+    <Paper
+      withBorder
+      radius="lg"
+      p="lg"
+      style={{
+        borderColor: paid ? "#CDEBDD" : "#F2D9A6",
+        background: paid ? "#F6FBF8" : "#FFFBF2",
+        position: "relative",
+        overflow: "hidden",
+      }}
+    >
+      <Box
+        style={{
+          position: "absolute",
+          left: 0,
+          top: 0,
+          bottom: 0,
+          width: 3,
+          background: paid ? GREEN : "#E3A93C",
+        }}
+      />
+      <Group justify="space-between" align="flex-start" wrap="wrap" gap="md">
+        <div>
+          <Group gap={8} align="center">
+            <FileBadge size={16} color={paid ? GREEN : "#B07C1F"} />
+            <Text fw={700} fz={15} c={INK}>
+              {paid ? "Additional duty & tax paid" : "Additional duty & tax due"}
+            </Text>
+            <Badge color={paid ? "edr-green" : "yellow"} variant="light" radius="sm">
+              {paid ? "PAID" : "DUE"}
+            </Badge>
+          </Group>
+          <Text fz={20} fw={800} mt={6} c={INK}>
+            {(duty.amount ?? 0).toLocaleString()} {duty.currency ?? ""}
+          </Text>
+          {duty.declarationSerial ? (
+            <Text fz={13} c="dimmed" mt={2}>
+              Payment code: {duty.declarationSerial}
+            </Text>
+          ) : null}
+          {!paid ? (
+            <Text fz={13} c="#9A6B1F" mt={6}>
+              Customs advised additional duty/tax after arrival. Pay the amount
+              above and attach your payment slip.
+            </Text>
+          ) : null}
+        </div>
+
+        <Stack gap="xs" miw={260}>
+          {duty.noticeFile ? (
+            <Button
+              variant="default"
+              radius="md"
+              size="sm"
+              leftSection={<Eye size={15} />}
+              onClick={() =>
+                onView({ name: duty.noticeFile!.name, url: duty.noticeFile!.url })
+              }
+            >
+              View duty notice
+            </Button>
+          ) : null}
+          {duty.slipFile ? (
+            <Button
+              variant="default"
+              radius="md"
+              size="sm"
+              leftSection={<Eye size={15} />}
+              onClick={() =>
+                onView({ name: duty.slipFile!.name, url: duty.slipFile!.url })
+              }
+            >
+              View payment slip
+            </Button>
+          ) : null}
+          {!paid ? (
+            <>
+              <FileInput
+                placeholder={duty.slipFile ? "Replace payment slip" : "Attach payment slip"}
+                value={slip}
+                onChange={setSlip}
+                size="sm"
+                radius="md"
+              />
+              <Button
+                color="edr-green"
+                radius="md"
+                size="sm"
+                loading={uploading}
+                disabled={!slip}
+                leftSection={<Upload size={15} />}
+                onClick={async () => {
+                  if (!slip) return;
+                  setUploading(true);
+                  try {
+                    await contractsService.uploadSecondDutySlip(bookingId, slip);
+                    setSlip(null);
+                    toast.success("Payment slip attached");
+                    onChanged();
+                  } catch (e) {
+                    toast.error(e instanceof Error ? e.message : "Upload failed");
+                  } finally {
+                    setUploading(false);
+                  }
+                }}
+              >
+                {duty.slipFile ? "Replace slip" : "Submit payment slip"}
+              </Button>
+            </>
+          ) : null}
+        </Stack>
+      </Group>
+    </Paper>
+  );
+}
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
index ce4a2dbea..9d9116bab 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
@@ -14,6 +14,7 @@ import type { Freight } from "@edr/types";
 import { ApproveDeliveryButton } from "../delivery/ApproveDeliveryButton";
 import { ActivityCard } from "./components/ActivityCard";
 import { ClearanceCard } from "./components/ClearanceCard";
+import { BookingClearanceWorkflowBanner } from "@/pages/bookings/BookingClearanceWorkflowBanner";
 import { DocumentsTab } from "./components/DocumentsTab";
 import { CompanyInfoCard } from "./components/CompanyInfoCard";
 import { ContainersCard } from "./components/ContainersCard";
@@ -242,6 +243,10 @@ export function ReadonlyBookingView({
 
             {isClearance && <ClearanceCard booking={booking} />}
 
+            {/* Customs (Path B) shipments: GL's phased progress, the duty /
+                additional-duty payments and the final invoice — all per booking. */}
+            <BookingClearanceWorkflowBanner booking={booking} />
+
             <BodyGrid
               left={
                 <>
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceFlow.tsx b/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceFlow.tsx
deleted file mode 100644
index b0bee36d2..000000000
--- a/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceFlow.tsx
+++ /dev/null
@@ -1,81 +0,0 @@
-import { useNavigate, useParams } from "react-router-dom";
-import { useQuery } from "@tanstack/react-query";
-import {
-  Box,
-  Button,
-  Group,
-  Stack,
-  Text,
-  ThemeIcon,
-  Title,
-} from "@mantine/core";
-import { ArrowLeft, Upload } from "lucide-react";
-
-import { api } from "@/services/api";
-import { ContractStatusBadge, INK } from "./contract-ui";
-import { ContractClearancePanel } from "./ContractClearancePanel";
-
-/**
- * Customer clearance upload page for a CONTRACT (doc §8.3). The document grid +
- * upload logic live in {@link ContractClearancePanel} so the same workspace can
- * render here (full page) or inside the contract action modal.
- */
-export default function ContractClearanceFlow() {
-  const { id } = useParams<{ id: string }>();
-  const navigate = useNavigate();
-
-  const { data: contract } = useQuery(
-    api.contracts.get.queryOptions({ input: { id: id! }, enabled: !!id }),
-  );
-
-  const { data: clearance } = useQuery(
-    api.contracts.getClearance.queryOptions({
-      input: { id: id! },
-      enabled: !!id,
-    }),
-  );
-
-  return (
-    <Box style={{ padding: "28px 32px 40px" }}>
-      <Stack gap="lg">
-        <Group justify="space-between" align="flex-start" wrap="wrap" gap="md">
-          <Group gap="md" align="center" wrap="nowrap">
-            <Button
-              variant="subtle"
-              color="gray"
-              radius="md"
-              px={8}
-              onClick={() => navigate(`/contracts/${id}`)}
-            >
-              <ArrowLeft size={18} />
-            </Button>
-            <Group gap={12} wrap="nowrap" align="center">
-              <ThemeIcon size={48} radius="lg" variant="light" color="edr-green">
-                <Upload size={23} />
-              </ThemeIcon>
-              <div>
-                <Group gap={10} align="center">
-                  <Title order={2} fw={800} fz={22} style={{ color: INK }}>
-                    Clearance documents
-                  </Title>
-                  {contract && <ContractStatusBadge status={contract.status} />}
-                </Group>
-                <Text size="sm" c="dimmed" mt={2}>
-                  {contract?.reference ?? ""} · Cycle{" "}
-                  {clearance?.cycleNumber ?? 1}
-                </Text>
-              </div>
-            </Group>
-          </Group>
-        </Group>
-
-        {id && (
-          <ContractClearancePanel
-            contractId={id}
-            tradeDirection={contract?.tradeDirection ?? "IMPORT"}
-          />
-        )}
-      </Stack>
-    </Box>
-  );
-}
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/ContractClearancePanel.tsx b/apps/edr-freight-web/portal/src/pages/contracts/ContractClearancePanel.tsx
deleted file mode 100644
index 1516d0b71..000000000
--- a/apps/edr-freight-web/portal/src/pages/contracts/ContractClearancePanel.tsx
+++ /dev/null
@@ -1,355 +0,0 @@
-import { useMemo, useState } from "react";
-import { useMutation, useQuery, useQueryClient } from "@tanstack/react-query";
-import {
-  Alert,
-  Box,
-  Button,
-  Center,
-  Group,
-  Loader,
-  Paper,
-  Stack,
-  Text,
-} from "@mantine/core";
-import {
-  AlertCircle,
-  CheckCircle2,
-  Clock,
-  Download,
-  Eye,
-  Upload,
-} from "lucide-react";
-
-import { isViewable } from "@edr/ui-common";
-import { api } from "@/services/api";
-import { fetchViewableFile, downloadStoredFile } from "@/services/files.service";
-import {
-  ClearanceAdHocUploadSection,
-  type AdHocDoc,
-} from "@/components/contracts/ClearanceAdHocUploadSection";
-import { ClearanceDocumentUploadCard } from "@/components/contracts/ClearanceDocumentUploadCard";
-import { ClearanceUploadedDocumentsPanel } from "@/components/contracts/ClearanceUploadedDocumentsPanel";
-import { useFileViewer } from "@/hooks/useFileViewer";
-import { IconSquare } from "@/pages/bookings/BookingDetailPage/components/Documents";
-
-const BORDER = "#E6ECF2";
-
-export interface ContractClearancePanelProps {
-  contractId: string;
-  tradeDirection?: string;
-  /** Show the loading state without the surrounding Paper (e.g. inside a modal). */
-  bare?: boolean;
-  /** Called after a successful document submission (e.g. to close the host modal). */
-  onSubmitted?: () => void;
-}
-
-/**
- * The clearance document workspace for a contract: shows the customer-input doc
- * grid + GL output docs, lets the customer upload / re-upload (only queried docs
- * after first submission), and surfaces query notes. Rendered both on the
- * standalone clearance page and inside the contract action modal. See
- * docs/new-doc.md §8.3.
- */
-export function ContractClearancePanel({
-  contractId,
-  tradeDirection = "IMPORT",
-  bare,
-  onSubmitted,
-}: ContractClearancePanelProps) {
-  const queryClient = useQueryClient();
-  const [pending, setPending] = useState<Record<string, File>>({});
-  const [adHoc, setAdHoc] = useState<AdHocDoc[]>([]);
-  const { view, viewer } = useFileViewer();
-
-  const clearanceQuery = useQuery(
-    api.contracts.getClearance.queryOptions({
-      input: { id: contractId },
-      enabled: !!contractId,
-    }),
-  );
-  const clearance = clearanceQuery.data;
-
-  const uploadMutation = useMutation({
-    ...api.contracts.uploadClearanceDocuments.mutationOptions(),
-    onSuccess: () => {
-      setPending({});
-      setAdHoc([]);
-      queryClient.invalidateQueries({
-        queryKey: api.contracts.getClearance.queryKey({ id: contractId }),
-      });
-      queryClient.invalidateQueries({
-        queryKey: api.contracts.get.queryKey({ id: contractId }),
-      });
-      // Submitting moves the contract to CLEARANCE_UNDER_REVIEW — refresh every
-      // contracts-list query (prefix key) so the /contracts table row and its
-      // action button update without a page reload.
-      queryClient.invalidateQueries({
-        queryKey: api.contracts.list.queryKey(),
-      });
-      onSubmitted?.();
-    },
-  });
-
-  const customerDocs = useMemo(() => {
-    const docs = (clearance?.documents ?? []).filter(
-      (d) => d.uploadedBy === "customer",
-    );
-    // Surface queried documents (the ones needing correction) first.
-    const rank = (s: string | null) =>
-      s === "QUERIED" ? 0 : s === "APPROVED" ? 2 : 1;
-    return [...docs].sort(
-      (a, b) => rank(a.reviewStatus) - rank(b.reviewStatus),
-    );
-  }, [clearance]);
-
-  const queriedCount = useMemo(
-    () => customerDocs.filter((d) => d.reviewStatus === "QUERIED").length,
-    [customerDocs],
-  );
-  const glDocs = useMemo(
-    () => (clearance?.documents ?? []).filter((d) => d.uploadedBy !== "customer"),
-    [clearance],
-  );
-
-  const status = clearance?.clearanceStatus ?? "AWAITING_DOCUMENTS";
-  const isUnderReview = status === "DOCUMENTS_UNDER_REVIEW";
-  const isReady =
-    status === "CLEARANCE_READY_FOR_BOOKING" ||
-    status === "SELF_CLEARED" ||
-    status === "ACTIVE_SHIPMENT_IN_PROGRESS";
-  const canUpload = status === "AWAITING_DOCUMENTS" || isUnderReview;
-  const isInitialUpload = status === "AWAITING_DOCUMENTS";
-
-  const customsPath = clearance?.includesCustoms ?? true;
-  const reviewer = customsPath ? "Global Logistics" : "the Operations team";
-
-  const missingRequired = useMemo(
-    () => customerDocs.filter((d) => d.required && !d.file && !pending[d.fileKey]),
-    [customerDocs, pending],
-  );
-
-  const hasStagedFiles =
-    Object.keys(pending).length > 0 || adHoc.some((r) => r.file);
-
-  const canSubmit = isInitialUpload
-    ? hasStagedFiles && missingRequired.length === 0
-    : hasStagedFiles;
-
-  const stagePending = (fileKey: string, file: File | null) =>
-    setPending((p) => {
-      if (file) return { ...p, [fileKey]: file };
-      const next = { ...p };
-      delete next[fileKey];
-      return next;
-    });
-
-  const submitDocuments = () => {
-    const files: Record<string, File | null> = { ...pending };
-    adHoc.forEach((row, i) => {
-      if (row.file) files[`custom_${Date.now()}_${i}`] = row.file;
-    });
-    if (Object.keys(files).length === 0) return;
-    uploadMutation.mutate({ id: contractId, files });
-  };
-
-  if (clearanceQuery.isLoading) {
-    return (
-      <Center mih={bare ? 200 : 400} p="xl">
-        <Loader color="edr-green" />
-      </Center>
-    );
-  }
-
-  const body = (
-    <Stack gap={0}>
-      {queriedCount > 0 && (
-        <Alert
-          color="red"
-          radius="md"
-          icon={<AlertCircle size={18} />}
-          mb="md"
-          title={`${queriedCount} document${queriedCount > 1 ? "s" : ""} need correction`}
-        >
-          Re-upload the highlighted document{queriedCount > 1 ? "s" : ""} below to
-          continue. The reviewer's note explains what to fix.
-        </Alert>
-      )}
-      {isReady ? (
-        <Alert color="teal" radius="md" icon={<CheckCircle2 size={18} />} mb="md">
-          {customsPath
-            ? "Your clearance documents are approved. Global Logistics will create your booking on your behalf — you will be notified when payment is due."
-            : "Your clearance documents are approved. You can now create a shipment booking under this contract."}
-        </Alert>
-      ) : isUnderReview ? (
-        <Alert color="blue" radius="md" icon={<Clock size={18} />} mb="md">
-          {reviewer.charAt(0).toUpperCase() + reviewer.slice(1)} is reviewing
-          your documents. Only re-upload the documents flagged with a query
-          below — approved documents stay as they are.
-        </Alert>
-      ) : (
-        <Alert color="yellow" radius="md" icon={<AlertCircle size={18} />} mb="md">
-          {customsPath
-            ? "Upload every required clearance document (marked *) below to start the review. Global Logistics will clear your shipment and create the booking for you."
-            : "This service does not include EDR customs clearance — clear the cargo yourself and upload every required clearance document (marked *) below. The Operations team will review them before you can book a shipment."}
-        </Alert>
-      )}
-
-      {isInitialUpload && missingRequired.length > 0 && (
-        <Alert color="yellow" variant="light" radius="md" mb="md" p="xs">
-          <Text fz="12px" c="#9A5B00">
-            Still required: {missingRequired.map((d) => d.label).join(", ")}
-          </Text>
-        </Alert>
-      )}
-
-      {/* Required customer documents */}
-      <Stack gap="md">
-        <Box>
-          <Text fz={13} fw={700} c="#10202F">
-            Your clearance documents
-          </Text>
-          <Text fz={12} c="dimmed" mt={4}>
-            Upload each required document below. Items marked * are mandatory.
-          </Text>
-        </Box>
-        {customerDocs.map((doc) => (
-          <ClearanceDocumentUploadCard
-            key={doc.fileKey}
-            label={doc.label}
-            required={doc.required}
-            reviewStatus={doc.reviewStatus}
-            note={doc.note}
-            uploadedFile={doc.file}
-            stagedFile={pending[doc.fileKey] ?? null}
-            canUpload={canUpload}
-            onStageFile={
-              canUpload && doc.reviewStatus !== "APPROVED"
-                ? (file) => stagePending(doc.fileKey, file)
-                : undefined
-            }
-            onPreview={view}
-          />
-        ))}
-        {customerDocs.length === 0 && (
-          <Text fz="sm" c="dimmed">
-            No clearance documents are configured for this contract yet.
-          </Text>
-        )}
-      </Stack>
-
-      {/* GL output documents (read-only). */}
-      {glDocs.length > 0 && (
-        <>
-          <Text fz="12.5px" fw={700} c="#10202F" mt="lg" mb={8}>
-            Customs output documents
-          </Text>
-          <Stack gap={8}>
-            {glDocs.map((doc) => (
-              <Group
-                key={doc.fileKey}
-                justify="space-between"
-                wrap="nowrap"
-                className="rounded-xl"
-                style={{ border: `1px solid ${BORDER}`, padding: 10 }}
-              >
-                <Text fz="13px" c="#10202F" truncate>
-                  {doc.label}
-                </Text>
-                {doc.file ? (
-                  <Group gap={8} wrap="nowrap">
-                    {isViewable({
-                      name: doc.file.name,
-                      url: "",
-                    }) && (
-                      <IconSquare
-                        icon={<Eye size={15} />}
-                        onClick={() =>
-                          void fetchViewableFile(
-                            doc.file!.id,
-                            doc.file!.name,
-                          ).then(view)
-                        }
-                      />
-                    )}
-                    <IconSquare
-                      icon={<Download size={15} />}
-                      onClick={() =>
-                        void downloadStoredFile(doc.file!.id, doc.file!.name)
-                      }
-                    />
-                  </Group>
-                ) : (
-                  <Text fz="12px" c="#9AA8B5">
-                    Pending
-                  </Text>
-                )}
-              </Group>
-            ))}
-          </Stack>
-        </>
-      )}
-
-      <Box mt="lg">
-        <ClearanceUploadedDocumentsPanel
-          embedded
-          tradeDirection={tradeDirection}
-          files={clearance?.workflowFiles ?? []}
-          title="Customs workflow documents"
-          onView={(f) => view(f)}
-          onDownload={({ id, name }) => void downloadStoredFile(id, name)}
-        />
-      </Box>
-
-      {canUpload ? (
-        <ClearanceAdHocUploadSection
-          rows={adHoc}
-          onAdd={() => setAdHoc((r) => [...r, { name: "", file: null }])}
-          onRemove={(i) => setAdHoc((rows) => rows.filter((_, j) => j !== i))}
-          onNameChange={(i, name) =>
-            setAdHoc((rows) => rows.map((r, j) => (j === i ? { ...r, name } : r)))
-          }
-          onFileChange={(i, file) =>
-            setAdHoc((rows) => rows.map((r, j) => (j === i ? { ...r, file } : r)))
-          }
-          onPreview={view}
-        />
-      ) : null}
-
-      {uploadMutation.isError && (
-        <Alert color="red" radius="md" icon={<AlertCircle size={16} />} mt="md">
-          {uploadMutation.error instanceof Error
-            ? uploadMutation.error.message
-            : "Upload failed. Please try again."}
-        </Alert>
-      )}
-
-      {canUpload && (
-        <Group justify="flex-end" mt="xl">
-          <Button
-            color="edr-green"
-            radius="md"
-            size="md"
-            leftSection={<Upload size={16} />}
-            disabled={!canSubmit}
-            loading={uploadMutation.isPending}
-            onClick={submitDocuments}
-          >
-            {isInitialUpload ? "Submit documents" : "Re-upload documents"}
-          </Button>
-        </Group>
-      )}
-
-      {viewer}
-    </Stack>
-  );
-
-  if (bare) return body;
-
-  return (
-    <Paper withBorder radius={20} p="lg" style={{ borderColor: BORDER }}>
-      {body}
-    </Paper>
-  );
-}
-
-export default ContractClearancePanel;
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceWorkflowBanner.tsx b/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceWorkflowBanner.tsx
deleted file mode 100644
index 1049aa4a2..000000000
--- a/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceWorkflowBanner.tsx
+++ /dev/null
@@ -1,347 +0,0 @@
-import { useState } from "react";
-import { Alert, Box, Button, Group, Paper, Stack, Text, Textarea } from "@mantine/core";
-import { AlertTriangle, ArrowRight, Download, MessageSquareWarning, PackageCheck, Receipt, Upload } from "lucide-react";
-import { useQuery } from "@tanstack/react-query";
-import toast from "react-hot-toast";
-import type { Freight } from "@edr/types";
-
-import { bookingStatusLabel } from "@/pages/bookings/booking-display";
-import { ClearanceUploadedDocumentsPanel } from "@/components/contracts/ClearanceUploadedDocumentsPanel";
-import { PortalFileDropzone } from "@/components/contracts/PortalFileDropzone";
-import { contractsService } from "@/services/contracts.service";
-import { fetchViewableFile, downloadStoredFile } from "@/services/files.service";
-import { useFileViewer } from "@/hooks/useFileViewer";
-import { BORDER, INK } from "./contract-ui";
-import { ClearancePhaseStepper } from "./ClearancePhaseStepper";
-
-function downloadWorkflowFile({ id, name }: { id: string; name: string }) {
-  void downloadStoredFile(id, name);
-}
-
-export function ContractClearanceWorkflowBanner({
-  contract,
-}: {
-  contract: Freight.IContract;
-}) {
-  const { view, viewer } = useFileViewer();
-  const isPhased =
-    contract.customsClearingEnabled && contract.contractKind === "ONE_TIME";
-
-  const { data: clearance, refetch } = useQuery({
-    queryKey: ["contract-clearance", contract.id],
-    queryFn: () => contractsService.getClearance(contract.id),
-    enabled: isPhased,
-  });
-
-  if (!isPhased || !clearance) return null;
-
-  const dutyPaid = clearance.milestones?.some(
-    (m) => m.milestoneCode === "DUTY_TAX_PAID" && m.status === "COMPLETED",
-  );
-  const dutyPending =
-    clearance.dutyRequired &&
-    clearance.dutyAdvice &&
-    !dutyPaid;
-
-  return (
-    <>
-      <Paper withBorder radius="lg" p="lg" style={{ borderColor: BORDER }}>
-        <Stack gap="md">
-          <Text fw={700} size="sm" style={{ color: INK }}>
-            Clearance progress
-          </Text>
-          <ClearancePhaseStepper
-            clearance={clearance}
-            tradeDirection={contract.tradeDirection}
-            compact
-          />
-
-          {clearance.roHold && clearance.roHoldReason ? (
-            <Alert color="orange" icon={<AlertTriangle size={16} />} title="Release Order on hold">
-              {clearance.roHoldReason}
-            </Alert>
-          ) : null}
-
-          {clearance.nextAction?.actor === "CUSTOMER" ? (
-            <Alert color="blue" variant="light">
-              {clearance.nextAction.action}
-            </Alert>
-          ) : null}
-
-          {/* Duty is disputed: GL owes a corrected advice, so the pay/upload
-              panel is replaced by the waiting state until they re-send it. */}
-          {clearance.dutyDispute ? (
-            <Alert
-              color="orange"
-              variant="light"
-              icon={<MessageSquareWarning size={16} />}
-              title="Waiting for a corrected duty amount"
-            >
-              <Stack gap={4}>
-                <Text fz={13}>
-                  You asked GL Ethiopia to review the advised duty & tax. They
-                  will send a corrected notice — you will be notified.
-                </Text>
-                <Text fz={12} c="dimmed" style={{ whiteSpace: "pre-wrap" }}>
-                  Your message: {clearance.dutyDispute.note}
-                </Text>
-              </Stack>
-            </Alert>
-          ) : dutyPending && clearance.dutyAdvice ? (
-            <DutyAdvicePanel
-              dutyAdvice={clearance.dutyAdvice}
-              contractId={contract.id}
-              onUploaded={() => void refetch()}
-              onPreview={view}
-            />
-          ) : null}
-
-          <ClearanceUploadedDocumentsPanel
-            embedded
-            tradeDirection={contract.tradeDirection ?? "IMPORT"}
-            files={clearance.workflowFiles ?? []}
-            onView={view}
-            onDownload={downloadWorkflowFile}
-          />
-
-          {clearance.linkedBookingId ? (
-            <Alert color="green" variant="light" icon={<PackageCheck size={16} />}>
-              <Stack gap={6}>
-                <Text fz={13} fw={600} style={{ color: INK }}>
-                  Shipment booking created
-                  {clearance.linkedBookingReference
-                    ? ` · ${clearance.linkedBookingReference}`
-                    : ""}
-                </Text>
-                <Text fz={12} c="dimmed">
-                  Global Logistics has created your shipment booking
-                  {clearance.linkedBookingStatus
-                    ? ` (${bookingStatusLabel(clearance.linkedBookingStatus).toLowerCase()})`
-                    : ""}
-                  . Track its progress from the booking.
-                </Text>
-                <Button
-                  size="compact-sm"
-                  variant="light"
-                  color="green"
-                  leftSection={<ArrowRight size={14} />}
-                  component="a"
-                  href={`/bookings/${clearance.linkedBookingId}`}
-                  style={{ alignSelf: "flex-start" }}
-                >
-                  View shipment booking
-                </Button>
-              </Stack>
-            </Alert>
-          ) : clearance.bookingReady ? (
-            <Alert color="green" variant="light">
-              Clearance is complete. Global Logistics will create your shipment booking shortly.
-            </Alert>
-          ) : null}
-        </Stack>
-      </Paper>
-      {viewer}
-    </>
-  );
-}
-
-function DutyAdvicePanel({
-  dutyAdvice,
-  contractId,
-  onUploaded,
-  onPreview,
-}: {
-  dutyAdvice: NonNullable<Freight.ContractClearanceView["dutyAdvice"]>;
-  contractId: string;
-  onUploaded: () => void;
-  onPreview: (file: { name: string; url: string; mimeType?: string | null }) => void;
-}) {
-  const [file, setFile] = useState<File | null>(null);
-  const [loading, setLoading] = useState(false);
-  // Accept → pay and upload the slip. Query → say what is wrong and send it
-  // back to GL Ethiopia for a corrected notice.
-  const [disputing, setDisputing] = useState(false);
-  const [disputeNote, setDisputeNote] = useState("");
-  const [sendingDispute, setSendingDispute] = useState(false);
-
-  return (
-    <Paper
-      withBorder
-      radius="lg"
-      p="md"
-      style={{
-        borderColor: "#F5D9A8",
-        background: "linear-gradient(160deg, #FFFBF0 0%, #FFFFFF 70%)",
-      }}
-    >
-      <Stack gap="md">
-        <Group gap={8} wrap="nowrap">
-          <Box
-            style={{
-              width: 32,
-              height: 32,
-              borderRadius: 8,
-              display: "flex",
-              alignItems: "center",
-              justifyContent: "center",
-              background: "#FFF3D6",
-              color: "#C77F09",
-            }}
-          >
-            <Receipt size={16} />
-          </Box>
-          <Text fw={700} fz={14} style={{ color: INK }}>
-            Duty / tax payment
-          </Text>
-        </Group>
-
-        <Paper withBorder radius="md" p="sm" bg="#fff">
-          <Text fz={13} style={{ color: INK }}>
-            Amount due:{" "}
-            <strong>
-              {dutyAdvice.amount.toLocaleString()} {dutyAdvice.currency}
-            </strong>
-            {dutyAdvice.declarationSerial
-              ? ` · Payment code: ${dutyAdvice.declarationSerial}`
-              : null}
-          </Text>
-          {dutyAdvice.noticeFile ? (
-            <Group gap={8} mt={8}>
-              <Button
-                size="compact-xs"
-                variant="light"
-                color="orange"
-                leftSection={<Download size={14} />}
-                component="button"
-                type="button"
-                onClick={() =>
-                  void downloadStoredFile(
-                    dutyAdvice.noticeFile!.id,
-                    dutyAdvice.noticeFile!.name,
-                  )
-                }
-              >
-                Download duty notice
-              </Button>
-              <Button
-                size="compact-xs"
-                variant="subtle"
-                color="gray"
-                onClick={() =>
-                  void fetchViewableFile(
-                    dutyAdvice.noticeFile!.id,
-                    dutyAdvice.noticeFile!.name,
-                  ).then(onPreview)
-                }
-              >
-                Preview notice
-              </Button>
-            </Group>
-          ) : null}
-        </Paper>
-
-        {disputing ? (
-          <Stack gap="sm">
-            <Text fz={13} c="dimmed">
-              Tell GL Ethiopia what is wrong with this amount. They will review
-              and send a corrected notice.
-            </Text>
-            <Textarea
-              label="What needs correcting?"
-              placeholder="e.g. the declared value is wrong — the invoice total is 412,000 ETB"
-              value={disputeNote}
-              onChange={(e) => setDisputeNote(e.currentTarget.value)}
-              autosize
-              minRows={3}
-            />
-            <Group gap="sm" grow>
-              <Button
-                variant="default"
-                onClick={() => {
-                  setDisputing(false);
-                  setDisputeNote("");
-                }}
-              >
-                Back
-              </Button>
-              <Button
-                color="orange"
-                loading={sendingDispute}
-                disabled={!disputeNote.trim()}
-                onClick={async () => {
-                  setSendingDispute(true);
-                  try {
-                    await contractsService.disputeContractDuty(
-                      contractId,
-                      disputeNote.trim(),
-                    );
-                    toast.success("Sent back to GL Ethiopia for correction");
-                    setDisputing(false);
-                    setDisputeNote("");
-                    onUploaded();
-                  } catch (e) {
-                    toast.error(e instanceof Error ? e.message : "Could not send");
-                  } finally {
-                    setSendingDispute(false);
-                  }
-                }}
-              >
-                Send for correction
-              </Button>
-            </Group>
-          </Stack>
-        ) : (
-          <>
-            <Text fz={13} c="dimmed">
-              Pay the amount above, then upload your payment slip so clearance can
-              continue. If the amount looks wrong, ask GL Ethiopia to correct it
-              before paying.
-            </Text>
-
-            <PortalFileDropzone
-              label="Payment slip"
-              description="Upload proof of duty/tax payment (PDF or image)."
-              value={file}
-              onChange={setFile}
-              onPreview={onPreview}
-            />
-
-            <Button
-              color="orange"
-              loading={loading}
-              disabled={!file}
-              leftSection={<Upload size={16} />}
-              fullWidth
-              onClick={async () => {
-                if (!file) return;
-                setLoading(true);
-                try {
-                  await contractsService.uploadContractDutySlip(contractId, file);
-                  toast.success("Payment slip uploaded");
-                  setFile(null);
-                  onUploaded();
-                } catch (e) {
-                  toast.error(e instanceof Error ? e.message : "Upload failed");
-                } finally {
-                  setLoading(false);
-                }
-              }}
-            >
-              Accept & submit payment slip
-            </Button>
-
-            <Button
-              variant="subtle"
-              color="orange"
-              leftSection={<MessageSquareWarning size={15} />}
-              fullWidth
-              onClick={() => setDisputing(true)}
-            >
-              Request a change to this amount
-            </Button>
-          </>
-        )}
-      </Stack>
-    </Paper>
-  );
-}
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/ContractDetailPage.tsx b/apps/edr-freight-web/portal/src/pages/contracts/ContractDetailPage.tsx
index 4288117ec..e38fb4169 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/ContractDetailPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/ContractDetailPage.tsx
@@ -1,11 +1,6 @@
-import { useEffect, useMemo, useState } from "react";
-import {
-  Navigate,
-  useNavigate,
-  useParams,
-  useSearchParams,
-} from "react-router-dom";
-import { useQuery } from "@tanstack/react-query";
+import { useMemo, useState } from "react";
+import { Navigate, useNavigate, useParams } from "react-router-dom";
+import { useMutation, useQuery, useQueryClient } from "@tanstack/react-query";
 import {
   Alert,
   Badge,
@@ -13,9 +8,9 @@ import {
   Button,
   Card,
   Center,
-  FileInput,
   Group,
   Loader,
+  Modal,
   Paper,
   Progress,
   RingProgress,
@@ -24,10 +19,10 @@ import {
   Table,
   Tabs,
   Text,
+  Textarea,
   Title,
 } from "@mantine/core";
 import {
-  AlertTriangle,
   ArrowLeft,
   CalendarClock,
   CheckCircle2,
@@ -49,9 +44,8 @@ import {
   Split,
   Upload,
   Weight,
+  XCircle,
 } from "lucide-react";
-import { Modal } from "@mantine/core";
-import { useDisclosure } from "@mantine/hooks";
 import { isViewable, type ViewableFile } from "@edr/ui-common";
 import type { Freight } from "@edr/types";
 import { clearanceWorkflowFileLabel } from "@edr/types";
@@ -68,9 +62,6 @@ import {
   PaymentBadge,
   SchedulingCell,
 } from "@/pages/bookings/booking-display";
-import { ContractClearancePanel } from "./ContractClearancePanel";
-import { ContractClearanceWorkflowBanner } from "./ContractClearanceWorkflowBanner";
-import { ClearanceUploadedDocumentsPanel } from "@/components/contracts/ClearanceUploadedDocumentsPanel";
 import { InitiateBookingButton } from "@/components/customer-actions/ContractCustomerAction";
 import { formatRateUnit } from "./new-contract-form/unit-rates";
 import { getContractBookingAction } from "./contract-booking-action";
@@ -85,15 +76,6 @@ import {
   MUTED,
 } from "./contract-ui";
 
-// Statuses where the customer uploads clearance documents on the contract. Used
-// by both paths: Path B (customs, GL-reviewed) and Path A self-clearance
-// (non-customs IMPORT/EXPORT, Operations-reviewed).
-const CLEARANCE_UPLOAD_STATUSES = [
-  "AWAITING_CLEARANCE_DOCUMENTS",
-  "CLEARANCE_UNDER_REVIEW",
-  "CLEARANCE_READY_FOR_BOOKING",
-];
-
 type ContractFile = NonNullable<Freight.IContract["files"]>[number];
 
 // Customer-facing labels for a shipment-request status (BOOKING_REQUEST_STATUSES).
@@ -104,29 +86,6 @@ const BOOKING_REQUEST_STATUS_LABELS: Record<string, string> = {
   CANCELLED: "Cancelled",
 };
 
-// Customer-facing labels for an invoice status (Freight.InvoiceStatus).
-const INVOICE_STATUS_LABELS: Record<string, string> = {
-  DRAFT: "Draft",
-  ISSUED: "Issued",
-  PENDING: "Due",
-  PARTIALLY_PAID: "Partially paid",
-  PAID: "Paid",
-  OVERDUE: "Overdue",
-  CANCELLED: "Cancelled",
-  REFUNDED: "Refunded",
-  EXPIRED: "Expired",
-};
-
-function invoiceStatusLabel(status: string): string {
-  return (
-    INVOICE_STATUS_LABELS[status] ??
-    status
-      .replace(/_/g, " ")
-      .toLowerCase()
-      .replace(/\b\w/g, (m) => m.toUpperCase())
-  );
-}
-
 // Business-license document codes — surfaced as their own section so they stand
 // out from the rest of the onboarding/profile set.
 const BUSINESS_LICENSE_DOC_CODES = new Set([
@@ -215,24 +174,45 @@ function groupContractDocuments(
   ].filter((g) => g.files.length > 0);
 }
 
+/**
+ * Statuses where the customer's own cancel is pointless or not theirs to make:
+ * already over, or frozen by EDR (only staff can lift that).
+ */
+const CANCEL_BLOCKED_STATUSES = [
+  "REJECTED",
+  "CANCELLED",
+  "CONTRACT_CLOSED",
+  "ARCHIVED",
+  "EXPIRED",
+  "SUSPENDED",
+];
+
 export default function ContractDetailPage() {
   const { id } = useParams<{ id: string }>();
   const navigate = useNavigate();
   const [tab, setTab] = useState<string>("details");
+  const [cancelOpen, setCancelOpen] = useState(false);
+  const [cancelReason, setCancelReason] = useState("");
+  const queryClient = useQueryClient();
   const { view, viewer } = useFileViewer();
-  const [clearanceOpen, clearanceModal] = useDisclosure(false);
-  const [searchParams, setSearchParams] = useSearchParams();
-
-  // Deep link from the home "needs attention" card: /contracts/:id?action=clearance
-  // opens the clearance step modal directly.
-  useEffect(() => {
-    if (searchParams.get("action") === "clearance") {
-      clearanceModal.open();
-      searchParams.delete("action");
-      setSearchParams(searchParams, { replace: true });
-    }
-  }, [searchParams, clearanceModal, setSearchParams]);
-
+  // Declared up here with the other hooks — the page early-returns further down
+  // (loading / error / redirect-to-edit), so a hook below those would be
+  // conditional.
+  const cancelContract = useMutation({
+    mutationFn: (reason: string | undefined) =>
+      contractsService.cancel(id!, reason),
+    onSuccess: () => {
+      toast.success("Contract cancelled");
+      void queryClient.invalidateQueries({ queryKey: ["contracts"] });
+      navigate("/contracts");
+    },
+    onError: (error: unknown) => {
+      const message =
+        (error as { response?: { data?: { message?: string } } })?.response?.data
+          ?.message ?? "Could not cancel this contract.";
+      toast.error(message);
+    },
+  });
   const {
     data: contract,
     isLoading,
@@ -249,22 +229,6 @@ export default function ContractDetailPage() {
     enabled: !!id,
   });
 
-  // Clearance view — drives queries alert, workflow documents, and duty panels.
-  const inClearance =
-    !!contract && CLEARANCE_UPLOAD_STATUSES.includes(contract.status);
-  const isPhasedCustomsClearance =
-    !!contract &&
-    contract.customsClearingEnabled &&
-    contract.contractKind === "ONE_TIME";
-  const { data: clearanceView, refetch: refetchClearance } = useQuery({
-    ...api.contracts.getClearance.queryOptions({ input: { id: id! } }),
-    enabled: !!id && (inClearance || isPhasedCustomsClearance),
-  });
-  const workflowFiles = clearanceView?.workflowFiles ?? [];
-  const workflowFileCount = workflowFiles.filter((f) => f.file).length;
-  const queriedCount = (clearanceView?.documents ?? []).filter(
-    (d) => d.uploadedBy === "customer" && d.reviewStatus === "QUERIED",
-  ).length;
 
   const showShipmentRequests =
     !!contract &&
@@ -375,16 +339,9 @@ export default function ContractDetailPage() {
   const routes = contract.routes ?? [];
   const pricing = contract.pricingBreakdown;
   const files = contract.files ?? [];
-  // GENERAL contracts clear per booking — clearance documents live on each
-  // booking's detail page, so this tab keeps only profile/licence documents.
-  // Clearance upload field keys (when the clearance view is loaded) let the
-  // grouping tell real clearance docs apart from other attachments.
-  const docGroups = groupContractDocuments(files, {
-    includeClearance: contract.contractKind !== "GENERAL",
-    clearanceKeys: new Set(
-      (clearanceView?.documents ?? []).map((d) => d.fileKey),
-    ),
-  });
+  // Clearance documents live on each booking now, so the contract's Documents
+  // tab keeps only its own attachments (profile, licence, signed contract).
+  const docGroups = groupContractDocuments(files, { includeClearance: false });
   const docCount = docGroups.reduce((sum, g) => sum + g.files.length, 0);
   // The generated contract PDF — surfaced via a dedicated "View contract" button
   // in the header (it's excluded from the Documents tab groups).
@@ -407,18 +364,20 @@ export default function ContractDetailPage() {
   };
 
   const canSign = contract.status === "CONTRACT_READY";
+
+  // The customer may drop their own contract at any live stage so they can
+  // request a different one on the same lane — but not while a shipment under
+  // it is still running, and not while EDR has it suspended. The API enforces
+  // both; this only decides whether the button is offered.
+  const activeShipments = contract.activeBookingCount ?? 0;
+  const cancelStatusOk = !CANCEL_BLOCKED_STATUSES.includes(contract.status);
+  const cancellable = cancelStatusOk && activeShipments === 0;
+
   const customsPath = contract.customsClearingEnabled;
-  // Intercity (DOMESTIC) has no customs — the document gate collects the
-  // admin-configured intercity set, reviewed by Operations.
-  const isIntercity = contract.tradeDirection === "DOMESTIC";
-  const docNoun = isIntercity ? "intercity documents" : "clearance documents";
   // Only the NON-customs (Path A) customer books himself — once the contract is
   // executed after self-clearance. Customs (Path B) bookings are created by
   // Global Logistics on the customer's behalf, so the customer gets no booking
   // button on a customs contract.
-  const clearanceFinalized =
-    contract.clearanceStatus === "CLEARANCE_READY_FOR_BOOKING" ||
-    contract.status === "CLEARANCE_READY_FOR_BOOKING";
   const bookingAction = getContractBookingAction(contract, contractBookings);
   // Whether the customer may open a new self-service booking. Derived from the
   // shared booking-action helper so it honours the ONE_TIME single-slot rule:
@@ -427,16 +386,9 @@ export default function ContractDetailPage() {
   const canBookShipment =
     bookingAction.kind === "book" || bookingAction.kind === "rebook";
   const canRequestShipment = bookingAction.kind === "request";
-  // GENERAL non-customs import/export: one-click bare booking instance — the
-  // per-booking clearance runs first, so no window gate applies here.
+  // Self-clearance import/export (ONE_TIME or GENERAL): one-click bare booking
+  // instance — the per-booking clearance runs first, so no window gate here.
   const canInitiateBooking = bookingAction.kind === "initiate";
-  // Customs + clearance finalized: GL is preparing the booking — surface a
-  // status notice instead of any action.
-  const glPreparingBooking = customsPath && clearanceFinalized;
-  // The customer uploads clearance documents while in a clearance status, until
-  // clearance is finalized.
-  const canUploadClearance =
-    CLEARANCE_UPLOAD_STATUSES.includes(contract.status) && !clearanceFinalized;
 
   return (
     <Box style={{ padding: "28px 32px 40px" }}>
@@ -559,33 +511,37 @@ export default function ContractDetailPage() {
                   </Group>
                 </Paper>
               ))}
-            {glPreparingBooking && (
-              <Badge
-                size="lg"
-                radius="md"
-                variant="light"
-                color="teal"
-                leftSection={<CheckCircle2 size={14} />}
-              >
-                Global Logistics is creating your booking
-              </Badge>
-            )}
-            {canUploadClearance && (
+            {cancelStatusOk && (
               <Button
-                color="edr-green"
+                variant="light"
+                color="red"
                 radius="md"
                 size="md"
-                leftSection={<Upload size={16} />}
-                onClick={clearanceModal.open}
+                leftSection={<XCircle size={16} />}
+                disabled={!cancellable}
+                title={
+                  cancellable
+                    ? undefined
+                    : `${activeShipments} shipment(s) still running on this contract`
+                }
+                onClick={() => setCancelOpen(true)}
               >
-                {contract.status === "CLEARANCE_UNDER_REVIEW"
-                  ? `Manage ${docNoun}`
-                  : `Upload ${docNoun}`}
+                Cancel contract
               </Button>
             )}
           </Group>
         </Group>
 
+        {contract.status === "SUSPENDED" && (
+          <Alert color="orange" radius="md" title="Contract suspended by EDR">
+            {contract.latestSuspensionNote
+              ? `Reason: ${contract.latestSuspensionNote}`
+              : "This contract is on hold."}{" "}
+            No new shipments can be booked and shipments already under it are
+            paused until EDR lifts the suspension.
+          </Alert>
+        )}
+
         {/* Key facts — one premium gradient card */}
         <Paper
           radius={18}
@@ -680,7 +636,7 @@ export default function ContractDetailPage() {
               active={tab === "documents"}
               icon={<Download size={16} />}
               label="Documents"
-              count={docCount + (isPhasedCustomsClearance ? workflowFileCount : 0)}
+              count={docCount}
             />
             <DetailTab
               value="bookings"
@@ -717,174 +673,6 @@ export default function ContractDetailPage() {
         </Paper>
 
 
-        {/* Clearance notice (both paths) */}
-        {queriedCount > 0 && (
-          <Paper
-            withBorder
-            radius="lg"
-            p="lg"
-            style={{
-              borderColor: "#F0B4B4",
-              background: "#FDF4F4",
-              position: "relative",
-              overflow: "hidden",
-            }}
-          >
-            <Box
-              style={{
-                position: "absolute",
-                left: 0,
-                top: 0,
-                bottom: 0,
-                width: 3,
-                background: "#D64545",
-              }}
-            />
-            <Group justify="space-between" align="center" wrap="wrap" gap="sm">
-              <Group gap={10} align="flex-start" wrap="nowrap">
-                <AlertTriangle size={18} color="#D64545" style={{ marginTop: 2 }} />
-                <div>
-                  <Text fw={700} fz={15} c="#7A1F1F">
-                    {queriedCount} document{queriedCount > 1 ? "s" : ""} need
-                    correction
-                  </Text>
-                  <Text fz={13} c="#9A4A4A" mt={2}>
-                    A reviewer sent back document
-                    {queriedCount > 1 ? "s" : ""} with a query. Re-upload the
-                    corrected file{queriedCount > 1 ? "s" : ""} to continue.
-                  </Text>
-                </div>
-              </Group>
-              <Button
-                color="red"
-                radius="md"
-                size="sm"
-                leftSection={<Upload size={15} />}
-                onClick={clearanceModal.open}
-              >
-                Upload corrected documents
-              </Button>
-            </Group>
-          </Paper>
-        )}
-
-        {customsPath && contract.contractKind === "ONE_TIME" ? (
-          <ContractClearanceWorkflowBanner contract={contract} />
-        ) : null}
-
-        {clearanceView?.riskLevel ? (
-          <Paper
-            withBorder
-            radius="lg"
-            p="md"
-            style={{ borderColor: BORDER, background: "#FBFDFC" }}
-          >
-            <Group gap={10} align="center">
-              <Text fw={700} fz={14} c={INK}>
-                Customs risk level
-              </Text>
-              <Badge
-                color={CUSTOMS_RISK_COLOR[clearanceView.riskLevel] ?? "gray"}
-                variant="filled"
-                radius="sm"
-              >
-                {clearanceView.riskLevel.charAt(0) +
-                  clearanceView.riskLevel.slice(1).toLowerCase()}
-              </Badge>
-              {clearanceView.riskAssignedAt ? (
-                <Text fz={12} c="dimmed">
-                  assigned {new Date(clearanceView.riskAssignedAt).toLocaleString()}
-                </Text>
-              ) : null}
-            </Group>
-          </Paper>
-        ) : null}
-
-        {clearanceView?.secondDuty?.advised && clearanceView?.linkedBookingId ? (
-          <SecondDutyDueCard
-            duty={clearanceView.secondDuty}
-            bookingId={clearanceView.linkedBookingId}
-            onView={view}
-            onChanged={() => void refetchClearance()}
-          />
-        ) : null}
-
-        {clearanceView?.finalInvoice && clearanceView?.linkedBookingId ? (
-          <FinalInvoiceDueCard
-            invoice={clearanceView.finalInvoice}
-            bookingId={clearanceView.linkedBookingId}
-            onView={view}
-            onChanged={() => void refetchClearance()}
-          />
-        ) : null}
-
-        {canUploadClearance && (
-          <Paper
-            withBorder
-            radius="lg"
-            p="lg"
-            style={{
-              borderColor: "#CDEBDD",
-              background: "#F6FBF8",
-              position: "relative",
-              overflow: "hidden",
-            }}
-          >
-            <Box
-              style={{
-                position: "absolute",
-                left: 0,
-                top: 0,
-                bottom: 0,
-                width: 3,
-                background: GREEN,
-              }}
-            />
-            <Group gap={10} align="center" mb={6}>
-              <Upload size={16} color={GREEN} />
-              <Text fw={700} fz={15} c={INK}>
-                {customsPath
-                  ? "Customs clearance shipment"
-                  : isIntercity
-                    ? "Intercity documents required"
-                    : "Customs clearance required"}
-              </Text>
-            </Group>
-            <Text fz={13} c="dimmed">
-              {customsPath
-                ? contract.status === "AWAITING_CLEARANCE_DOCUMENTS"
-                  ? "Upload your clearance documents so Global Logistics can review them. Once they finalize the clearance you can create your shipment booking."
-                  : contract.status === "CLEARANCE_UNDER_REVIEW"
-                    ? "Global Logistics is reviewing your clearance documents. Re-upload any queried documents to proceed."
-                    : "Your documents are cleared. You can now create a shipment booking under this contract."
-                : isIntercity
-                  ? contract.status === "AWAITING_CLEARANCE_DOCUMENTS"
-                    ? "Upload the required intercity documents so the Operations team can review them before you book a shipment."
-                    : contract.status === "CLEARANCE_UNDER_REVIEW"
-                      ? "The Operations team is reviewing your intercity documents. Re-upload any queried documents to proceed."
-                      : "Your intercity documents are approved. You can now create a shipment booking under this contract."
-                  : contract.status === "AWAITING_CLEARANCE_DOCUMENTS"
-                    ? "This service does not include EDR customs clearance. Clear the cargo yourself and upload your clearance documents so the Operations team can review them before you book a shipment."
-                    : contract.status === "CLEARANCE_UNDER_REVIEW"
-                      ? "The Operations team is reviewing your clearance documents. Re-upload any queried documents to proceed."
-                      : "Your clearance documents are approved. You can now create a shipment booking under this contract."}
-            </Text>
-            {contract.status !== "CLEARANCE_READY_FOR_BOOKING" && (
-              <Button
-                mt="md"
-                color="edr-green"
-                radius="md"
-                size="sm"
-                leftSection={<Upload size={15} />}
-                onClick={clearanceModal.open}
-              >
-                {contract.status === "AWAITING_CLEARANCE_DOCUMENTS"
-                  ? "Upload documents"
-                  : "Manage documents"}
-              </Button>
-            )}
-          </Paper>
-        )}
 
         {/* Unit-rate schedule */}
         <Card
@@ -1213,21 +1001,6 @@ export default function ContractDetailPage() {
           {/* ── Documents tab ─────────────────────────────────────────── */}
           <Tabs.Panel value="documents">
             <Stack gap="lg">
-              {isPhasedCustomsClearance ? (
-                <ClearanceUploadedDocumentsPanel
-                  files={workflowFiles}
-                  tradeDirection={contract.tradeDirection ?? "IMPORT"}
-                  onView={view}
-                  onDownload={async (f) => {
-                    try {
-                      await downloadStoredFile(f.id, f.name);
-                    } catch {
-                      toast.error("Could not download file.");
-                    }
-                  }}
-                />
-              ) : null}
-
             {docGroups.length === 0 ? (
               <Card
                 withBorder
@@ -1255,7 +1028,7 @@ export default function ContractDetailPage() {
                   <Text fz={13} c="dimmed" ta="center" maw={420}>
                     {isGeneral
                       ? "Your company profile documents (TIN certificate, business licence, ID) appear here. Clearance documents are managed on each booking."
-                      : "The signed contract and any uploaded clearance documents will appear here."}
+                      : "The signed contract and your company documents appear here. Clearance documents are managed on each booking."}
                   </Text>
                 </Stack>
               </Card>
@@ -1456,9 +1229,9 @@ export default function ContractDetailPage() {
                     {canBookShipment
                       ? "No bookings yet. Use “New booking” to ship against this contract."
                       : customsPath
-                        ? "No bookings yet. After your clearance documents are approved, Global Logistics creates the booking on your behalf."
-                        : canUploadClearance
-                          ? "No bookings yet. After the Operations team approves your clearance documents, you can create a booking here."
+                        ? "No bookings yet. Global Logistics opens the shipment on your behalf — you upload the clearance documents on it."
+                        : canInitiateBooking
+                          ? "No shipments yet. Start one with “Initiate booking” — you upload the clearance documents on that shipment."
                           : "Bookings appear here once the contract is fully executed."}
                   </Text>
                 </Stack>
@@ -1578,23 +1351,42 @@ export default function ContractDetailPage() {
       {viewer}
 
       <Modal
-        opened={clearanceOpen}
-        onClose={clearanceModal.close}
-        title={
-          <Text fw={700} fz={16}>
-            {isIntercity ? "Intercity documents" : "Clearance documents"}
-          </Text>
-        }
-        size="xl"
-        radius="md"
+        opened={cancelOpen}
+        onClose={() => setCancelOpen(false)}
+        title="Cancel this contract?"
         centered
-        overlayProps={{ blur: 2, backgroundOpacity: 0.55 }}
       >
-        <ContractClearancePanel
-          contractId={contract.id}
-          tradeDirection={contract.tradeDirection ?? "IMPORT"}
-          bare
-        />
+        <Stack gap="md">
+          <Text size="sm">
+            Contract <b>{contract.reference}</b> will be cancelled. This cannot
+            be undone — but the lane is freed, so you can request a new contract
+            for the same route right away.
+          </Text>
+          <Textarea
+            label="Reason (optional)"
+            placeholder="Why are you cancelling this contract?"
+            autosize
+            minRows={2}
+            value={cancelReason}
+            onChange={(e) => setCancelReason(e.currentTarget.value)}
+          />
+          <Group justify="flex-end" gap="sm">
+            <Button variant="default" onClick={() => setCancelOpen(false)}>
+              Keep contract
+            </Button>
+            <Button
+              color="red"
+              loading={cancelContract.isPending}
+              onClick={() =>
+                cancelContract.mutate(cancelReason.trim() || undefined, {
+                  onSuccess: () => setCancelOpen(false),
+                })
+              }
+            >
+              Cancel contract
+            </Button>
+          </Group>
+        </Stack>
       </Modal>
     </Box>
   );
@@ -1931,292 +1723,3 @@ function FactCell({
   );
 }
 
-/**
- * Post-offload final invoice from GL Djibouti (export): shows the due amount +
- * invoice document; the customer pays offline and attaches the payment slip
- * here, then GL confirms and the badge flips to PAID.
- */
-function FinalInvoiceDueCard({
-  invoice,
-  bookingId,
-  onView,
-  onChanged,
-}: {
-  invoice: NonNullable<Freight.ContractClearanceView["finalInvoice"]>;
-  bookingId: string;
-  onView: (file: { name: string; url: string }) => void;
-  onChanged: () => void;
-}) {
-  const [slip, setSlip] = useState<File | null>(null);
-  const [uploading, setUploading] = useState(false);
-  const paid = invoice.status === "PAID";
-
-  return (
-    <Paper
-      withBorder
-      radius="lg"
-      p="lg"
-      style={{
-        borderColor: paid ? "#CDEBDD" : "#F2D9A6",
-        background: paid ? "#F6FBF8" : "#FFFBF2",
-        position: "relative",
-        overflow: "hidden",
-      }}
-    >
-      <Box
-        style={{
-          position: "absolute",
-          left: 0,
-          top: 0,
-          bottom: 0,
-          width: 3,
-          background: paid ? GREEN : "#E3A93C",
-        }}
-      />
-      <Group justify="space-between" align="flex-start" wrap="wrap" gap="md">
-        <div>
-          <Group gap={8} align="center">
-            <FileBadge size={16} color={paid ? GREEN : "#B07C1F"} />
-            <Text fw={700} fz={15} c={INK}>
-              {paid ? "Final invoice paid" : "Final invoice due"} —{" "}
-              {invoice.invoiceNumber}
-            </Text>
-            <Badge color={paid ? "edr-green" : "yellow"} variant="light" radius="sm">
-              {invoiceStatusLabel(invoice.status)}
-            </Badge>
-          </Group>
-          <Text fz={20} fw={800} mt={6} c={INK}>
-            {invoice.totalAmount.toLocaleString()} {invoice.currency}
-          </Text>
-          {invoice.description ? (
-            <Text fz={13} c="dimmed" mt={2}>
-              {invoice.description}
-            </Text>
-          ) : null}
-          {!paid ? (
-            <Text fz={13} c="#9A6B1F" mt={6}>
-              Pay the amount above and attach your payment slip — Global
-              Logistics will confirm the payment.
-            </Text>
-          ) : null}
-        </div>
-
-        <Stack gap="xs" miw={260}>
-          {invoice.invoiceFile ? (
-            <Button
-              variant="default"
-              radius="md"
-              size="sm"
-              leftSection={<Eye size={15} />}
-              onClick={() =>
-                onView({
-                  name: invoice.invoiceFile!.name,
-                  url: invoice.invoiceFile!.url,
-                })
-              }
-            >
-              View invoice
-            </Button>
-          ) : null}
-          {invoice.slipFile ? (
-            <Button
-              variant="default"
-              radius="md"
-              size="sm"
-              leftSection={<Eye size={15} />}
-              onClick={() =>
-                onView({
-                  name: invoice.slipFile!.name,
-                  url: invoice.slipFile!.url,
-                })
-              }
-            >
-              View payment slip
-            </Button>
-          ) : null}
-          {!paid ? (
-            <>
-              <FileInput
-                placeholder={
-                  invoice.slipFile ? "Replace payment slip" : "Attach payment slip"
-                }
-                value={slip}
-                onChange={setSlip}
-                size="sm"
-                radius="md"
-              />
-              <Button
-                color="edr-green"
-                radius="md"
-                size="sm"
-                loading={uploading}
-                disabled={!slip}
-                leftSection={<Upload size={15} />}
-                onClick={async () => {
-                  if (!slip) return;
-                  setUploading(true);
-                  try {
-                    await contractsService.uploadFinalInvoiceSlip(bookingId, slip);
-                    setSlip(null);
-                    toast.success("Payment slip attached");
-                    onChanged();
-                  } catch (e) {
-                    toast.error(
-                      e instanceof Error ? e.message : "Upload failed",
-                    );
-                  } finally {
-                    setUploading(false);
-                  }
-                }}
-              >
-                {invoice.slipFile ? "Replace slip" : "Submit payment slip"}
-              </Button>
-            </>
-          ) : null}
-        </Stack>
-      </Group>
-    </Paper>
-  );
-}
-
-const CUSTOMS_RISK_COLOR: Record<string, string> = {
-  GREEN: "green",
-  YELLOW: "yellow",
-  RED: "red",
-};
-
-/**
- * Post-arrival additional duty/tax round (import): GL advises an extra amount
- * with a notice; the customer pays offline and attaches another slip here.
- */
-function SecondDutyDueCard({
-  duty,
-  bookingId,
-  onView,
-  onChanged,
-}: {
-  duty: NonNullable<Freight.ContractClearanceView["secondDuty"]>;
-  bookingId: string;
-  onView: (file: { name: string; url: string }) => void;
-  onChanged: () => void;
-}) {
-  const [slip, setSlip] = useState<File | null>(null);
-  const [uploading, setUploading] = useState(false);
-  const paid = duty.paid;
-
-  return (
-    <Paper
-      withBorder
-      radius="lg"
-      p="lg"
-      style={{
-        borderColor: paid ? "#CDEBDD" : "#F2D9A6",
-        background: paid ? "#F6FBF8" : "#FFFBF2",
-        position: "relative",
-        overflow: "hidden",
-      }}
-    >
-      <Box
-        style={{
-          position: "absolute",
-          left: 0,
-          top: 0,
-          bottom: 0,
-          width: 3,
-          background: paid ? GREEN : "#E3A93C",
-        }}
-      />
-      <Group justify="space-between" align="flex-start" wrap="wrap" gap="md">
-        <div>
-          <Group gap={8} align="center">
-            <FileBadge size={16} color={paid ? GREEN : "#B07C1F"} />
-            <Text fw={700} fz={15} c={INK}>
-              {paid ? "Additional duty & tax paid" : "Additional duty & tax due"}
-            </Text>
-            <Badge color={paid ? "edr-green" : "yellow"} variant="light" radius="sm">
-              {paid ? "PAID" : "DUE"}
-            </Badge>
-          </Group>
-          <Text fz={20} fw={800} mt={6} c={INK}>
-            {(duty.amount ?? 0).toLocaleString()} {duty.currency ?? ""}
-          </Text>
-          {duty.declarationSerial ? (
-            <Text fz={13} c="dimmed" mt={2}>
-              Payment code: {duty.declarationSerial}
-            </Text>
-          ) : null}
-          {!paid ? (
-            <Text fz={13} c="#9A6B1F" mt={6}>
-              Customs advised additional duty/tax after arrival. Pay the amount
-              above and attach your payment slip.
-            </Text>
-          ) : null}
-        </div>
-
-        <Stack gap="xs" miw={260}>
-          {duty.noticeFile ? (
-            <Button
-              variant="default"
-              radius="md"
-              size="sm"
-              leftSection={<Eye size={15} />}
-              onClick={() =>
-                onView({ name: duty.noticeFile!.name, url: duty.noticeFile!.url })
-              }
-            >
-              View duty notice
-            </Button>
-          ) : null}
-          {duty.slipFile ? (
-            <Button
-              variant="default"
-              radius="md"
-              size="sm"
-              leftSection={<Eye size={15} />}
-              onClick={() =>
-                onView({ name: duty.slipFile!.name, url: duty.slipFile!.url })
-              }
-            >
-              View payment slip
-            </Button>
-          ) : null}
-          {!paid ? (
-            <>
-              <FileInput
-                placeholder={duty.slipFile ? "Replace payment slip" : "Attach payment slip"}
-                value={slip}
-                onChange={setSlip}
-                size="sm"
-                radius="md"
-              />
-              <Button
-                color="edr-green"
-                radius="md"
-                size="sm"
-                loading={uploading}
-                disabled={!slip}
-                leftSection={<Upload size={15} />}
-                onClick={async () => {
-                  if (!slip) return;
-                  setUploading(true);
-                  try {
-                    await contractsService.uploadSecondDutySlip(bookingId, slip);
-                    setSlip(null);
-                    toast.success("Payment slip attached");
-                    onChanged();
-                  } catch (e) {
-                    toast.error(e instanceof Error ? e.message : "Upload failed");
-                  } finally {
-                    setUploading(false);
-                  }
-                }}
-              >
-                {duty.slipFile ? "Replace slip" : "Submit payment slip"}
-              </Button>
-            </>
-          ) : null}
-        </Stack>
-      </Group>
-    </Paper>
-  );
-}
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/ContractStepBanner.tsx b/apps/edr-freight-web/portal/src/pages/contracts/ContractStepBanner.tsx
index bc7d55691..012ec0d52 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/ContractStepBanner.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/ContractStepBanner.tsx
@@ -124,7 +124,11 @@ function resolveStep(status: string): StepState {
       return { activeIdx: at("active"), terminal: "EXPIRED", next: "This contract's validity has expired." };
     case "CONTRACT_CLOSED":
     case "ARCHIVED":
-      return { activeIdx: STAGES.length - 1, terminal: "CLOSED", next: "This contract is closed." };
+      return {
+        activeIdx: STAGES.length - 1,
+        terminal: "CLOSED",
+        next: "This contract is completed — its shipment was delivered.",
+      };
 
     default:
       return { activeIdx: at("draft"), terminal: null, next: "" };
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/contract-booking-action.ts b/apps/edr-freight-web/portal/src/pages/contracts/contract-booking-action.ts
index c7374d510..be555d873 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/contract-booking-action.ts
+++ b/apps/edr-freight-web/portal/src/pages/contracts/contract-booking-action.ts
@@ -40,8 +40,9 @@ export interface ContractBookingAction {
  * The single source of truth for whether a contract row should show a
  * Book / Re-book shipment button, and where it should navigate.
  *
- * - ONE_TIME: book only while there is no active booking. If the previous
- *   booking expired, offer Re-book. Once a live booking exists, no button.
+ * - ONE_TIME: one shipment instance at a time. Import/export self-clearance
+ *   initiates a bare instance (clearance first); intercity books directly.
+ *   Customs is initiated by GL, so the customer gets no button.
  * - GENERAL: bookable while CONTRACT_ACTIVE (CONTRACT_CLOSED / EXPIRED are
  *   already excluded by the PATH_A_BOOKABLE gate).
  */
@@ -61,7 +62,8 @@ export function getContractBookingAction(
     };
   }
 
-  // Other customs (ONE_TIME): booked by GL — no customer action.
+  // Other customs (ONE_TIME): GL initiates the shipment instance and completes
+  // it — the customer only uploads documents on that booking. No action here.
   if (contract.customsClearingEnabled) return { kind: "none", to: "" };
   if (!PATH_A_BOOKABLE.includes(contract.status)) return { kind: "none", to: "" };
 
@@ -76,13 +78,24 @@ export function getContractBookingAction(
     const hasLiveSplit = mine.some(
       (b) => b.isSplit && !RELEASING_BOOKING_STATUSES.includes(b.status),
     );
-    if (hasLiveSplit) return { kind: "book", to, remainderOnly: true };
-    const hasActive = mine.some(
-      (b) => !TERMINAL_BOOKING_STATUSES.includes(b.status),
-    );
+    const hasActive =
+      !hasLiveSplit &&
+      mine.some((b) => !TERMINAL_BOOKING_STATUSES.includes(b.status));
     if (hasActive) return { kind: "none", to: "" };
-    const hasExpired = mine.some((b) => b.status === "EXPIRED");
-    return { kind: hasExpired ? "rebook" : "book", to };
+    // Intercity is booked directly with its cargo (no shipment day to defer to);
+    // its documents still live on that booking.
+    if (contract.tradeDirection === "DOMESTIC") {
+      const hasExpired = mine.some((b) => b.status === "EXPIRED");
+      return { kind: hasExpired ? "rebook" : "book", to };
+    }
+    // Import/export self-clearance: one-click bare instance, exactly like a
+    // GENERAL contract — clearance documents are uploaded on it, and cargo +
+    // shipment day come at completion.
+    return {
+      kind: "initiate",
+      to: `/contracts/${contract.id}`,
+      ...(hasLiveSplit ? { remainderOnly: true } : {}),
+    };
   }
 
   // GENERAL non-customs import/export: one-click bare booking instance — the
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/contract-ui.tsx b/apps/edr-freight-web/portal/src/pages/contracts/contract-ui.tsx
index 4043fc71d..0ab4ba776 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/contract-ui.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/contract-ui.tsx
@@ -132,8 +132,9 @@ export const CONTRACT_STATUS_CONFIG: Record<
   CLEARANCE_UNDER_REVIEW: { label: "Clearance Under Review", ...TONE.info },
   CLEARANCE_READY_FOR_BOOKING: { label: "Cleared — Awaiting Booking", ...TONE.success },
   ACTIVE_SHIPMENT_IN_PROGRESS: { label: "Shipment In Progress", ...TONE.info },
+  SUSPENDED: { label: "Suspended", ...TONE.warning },
   // ── Terminal ──
-  CONTRACT_CLOSED: { label: "Closed", ...TONE.neutral },
+  CONTRACT_CLOSED: { label: "Completed", ...TONE.neutral },
   EXPIRED: { label: "Expired", ...TONE.danger },
   REJECTED: { label: "Rejected", ...TONE.danger },
   CANCELLED: { label: "Cancelled", ...TONE.danger },
diff --git a/apps/edr-freight-web/portal/src/services/contracts.service.ts b/apps/edr-freight-web/portal/src/services/contracts.service.ts
index 6f6d48e11..0afe84317 100644
--- a/apps/edr-freight-web/portal/src/services/contracts.service.ts
+++ b/apps/edr-freight-web/portal/src/services/contracts.service.ts
@@ -285,6 +285,15 @@ export const contractsService = {
     return data.data ?? data;
   },
 
+  /**
+   * Cancel own contract so a fresh one can be requested on the same lane. The
+   * API rejects it while any shipment on the contract is still live.
+   */
+  cancel: async (id: string, reason?: string): Promise<Freight.IContract> => {
+    const { data } = await client.post(C.CANCEL(id), { reason });
+    return data.data ?? data;
+  },
+
   // ── Pre-booking clearance (Path B) ──
   getClearance: async (id: string): Promise<Freight.ContractClearanceView> => {
     const { data } = await client.get(C.CLEARANCE(id));
diff --git a/packages/types/src/freight/contracts.ts b/packages/types/src/freight/contracts.ts
index b5a9b6bdb..26d77a1c7 100644
--- a/packages/types/src/freight/contracts.ts
+++ b/packages/types/src/freight/contracts.ts
@@ -78,6 +78,9 @@ export const CONTRACT_STATUSES = [
   "CLEARANCE_UNDER_REVIEW",
   "CLEARANCE_READY_FOR_BOOKING",
   "ACTIVE_SHIPMENT_IN_PROGRESS",
+  // Backoffice froze the contract post-signature. Reversible: the pre-suspension
+  // status is kept in statusBeforeSuspension and restored on resume.
+  "SUSPENDED",
   // terminal
   "CONTRACT_CLOSED",
   "EXPIRED",
@@ -768,6 +771,18 @@ export interface IContract extends BaseEntity {
    * Tells the returned-to approver why the chain came back to them.
    */
   latestSendBackNote?: string | null;
+  /** Status the contract returns to when a suspension is lifted. */
+  statusBeforeSuspension?: ContractStatus | null;
+  /**
+   * Body of the latest SUSPENSION review note (detail response only, while
+   * SUSPENDED). Shown to both staff and customer.
+   */
+  latestSuspensionNote?: string | null;
+  /**
+   * Bookings on this contract that are not in a terminal state (detail response
+   * only). The portal's cancel action is blocked while this is > 0.
+   */
+  activeBookingCount?: number;
   clearanceStatus: ContractClearanceStatus;
   clearanceCycleNumber: number;
   /**
diff --git a/packages/types/src/freight/index.ts b/packages/types/src/freight/index.ts
index addaee965..15ea57a1a 100644
--- a/packages/types/src/freight/index.ts
+++ b/packages/types/src/freight/index.ts
@@ -326,6 +326,8 @@ export enum WagonMovementKind {
   EmptyReposition = "EMPTY_REPOSITION",
   /** Staff manually corrected/updated the wagon's yard. */
   Manual = "MANUAL",
+  /** Detached from a train and put out of service for maintenance. */
+  Maintenance = "MAINTENANCE",
 }
 
 export interface IWagonMovement extends BaseEntity {
diff --git a/reset-bookings-trains.sql b/reset-bookings-trains.sql
new file mode 100644
index 000000000..4efb0483d
--- /dev/null
+++ b/reset-bookings-trains.sql
@@ -0,0 +1,76 @@
+-- edr_dev reset: drop every contract booking, every schedule/built train,
+-- and hand the whole fleet back as AVAILABLE.
+-- Deliberately KEPT: contracts, companies, rates, yards, routes, the 5 wagons
+-- and 7 locomotives parked in MAINTENANCE / OUT_OF_SERVICE, and the single
+-- contract-less draft booking BK-2026-000011.
+BEGIN;
+
+-- 1. Detach the fleet FIRST — wagons point at trains, consists and schedules.
+UPDATE freight.wagons
+   SET train_id = NULL,
+       current_train_schedule_id = NULL,
+       train_set_wagon_id = NULL,
+       sequence_number = NULL,
+       import_train_number = NULL,
+       export_train_number = NULL,
+       status = 'AVAILABLE',
+       updated_at = now()
+ WHERE deleted_at IS NULL
+   AND status <> 'MAINTENANCE';
+
+UPDATE freight.locomotives
+   SET status = 'AVAILABLE',
+       updated_at = now()
+ WHERE deleted_at IS NULL
+   AND status NOT IN ('MAINTENANCE', 'OUT_OF_SERVICE');
+
+-- 2. Booking-scoped rows (allocations, batch offers, movements, documents).
+DELETE FROM freight.train_schedule_bookings;
+DELETE FROM freight.booking_batch_offers;
+DELETE FROM freight.wagon_booking_allocations;
+DELETE FROM freight.wagon_allocation_bulk_loads;
+DELETE FROM freight.booking_container_allocations;
+DELETE FROM freight.wagon_movements;
+DELETE FROM freight.customer_truck_containers;
+DELETE FROM freight.customer_truck_assignments;
+DELETE FROM freight.interchange_document_items;
+DELETE FROM freight.facility_handling_events;
+DELETE FROM freight.booking_handovers;
+DELETE FROM freight.clearance_incidents;
+DELETE FROM freight.clearance_milestones WHERE booking_id IS NOT NULL;
+DELETE FROM freight.booking_document_review;
+DELETE FROM freight.booking_contract_signatures;
+DELETE FROM freight.booking_review_note;
+DELETE FROM freight.booking_cargo_modifier;
+DELETE FROM freight.booking_rate_snapshot;
+DELETE FROM freight.containers WHERE booking_id IS NOT NULL;
+DELETE FROM freight.booking_container;
+DELETE FROM freight.cargoes WHERE booking_id IS NOT NULL;
+DELETE FROM freight.first_mile;
+DELETE FROM freight.last_mile;
+DELETE FROM freight.booking_requests;
+
+-- 3. Billing raised for those bookings.
+DELETE FROM freight.invoice_lines
+ WHERE invoice_id IN (SELECT id FROM freight.invoices WHERE source = 'booking');
+UPDATE freight.invoices SET payment_id = NULL WHERE source = 'booking';
+DELETE FROM freight.payment_refunds;
+DELETE FROM freight.invoices WHERE source = 'booking';
+DELETE FROM freight.payments;
+
+-- 4. The bookings themselves (self-FK cleared first).
+UPDATE freight.bookings SET consolidation_partner_id = NULL WHERE contract_id IS NOT NULL;
+DELETE FROM freight.bookings WHERE contract_id IS NOT NULL;
+
+-- 5. Schedules, built trains and consists.
+DELETE FROM freight.train_checkpoint_events;
+DELETE FROM freight.djibouti_import_incidents;
+DELETE FROM freight.import_djibouti_operations;
+DELETE FROM freight.train_schedules;
+DELETE FROM freight.train_set_wagons;
+DELETE FROM freight.train_set_locomotives;
+DELETE FROM freight.train_sets;
+DELETE FROM freight.train_locomotives;
+DELETE FROM freight.trains;
+
+COMMIT;