diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/DraftBookingView.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/DraftBookingView.tsx
index 03919c4b9..2c2835266 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/DraftBookingView.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/DraftBookingView.tsx
@@ -29,7 +29,11 @@ import { CardTitle, PageShell, SectionCard } from "./components/layout";
 import { CountChip, DocRow, IconSquare } from "./components/Documents";
 import { EstimateCard } from "./components/pricing";
 import { HeaderButton, PageHeader } from "./components/PageHeader";
-import { MutationErrors, NoticeBanner } from "./components/Notices";
+import {
+  ActionRequiredBanner,
+  MutationErrors,
+  NoticeBanner,
+} from "./components/Notices";
 import { ScheduleCard } from "./components/ScheduleCard";
 import { ShipmentDetailsCard } from "./components/ShipmentDetailsCard";
 import { StatusHero } from "./components/StatusHero";
@@ -132,30 +136,39 @@ export function DraftBookingView({
       <PageHeader
         booking={booking}
         actions={
-          <HeaderButton
-            dark
-            icon={<Pencil size={16} />}
-            label="Continue editing"
-            onClick={() => navigate(`/bookings/${booking.id}/edit`)}
-          />
+          <>
+            <HeaderButton
+              icon={<Download size={16} />}
+              label="Documents"
+              onClick={() =>
+                documentsRef.current?.scrollIntoView({ behavior: "smooth" })
+              }
+            />
+            <HeaderButton
+              dark
+              icon={<Pencil size={16} />}
+              label="Continue editing"
+              onClick={() => navigate(`/bookings/${booking.id}/edit`)}
+            />
+          </>
         }
       />
 
-      {booking.status === "CHANGES_REQUESTED" &&
-        booking.latestChangeRequestNote && (
-          <NoticeBanner
-            tone="amber"
-            icon={<AlertCircle size={18} />}
-            title="Changes requested by staff"
-          >
-            {booking.latestChangeRequestNote}
-          </NoticeBanner>
-        )}
       <MutationErrors
         mutations={[uploadMutation, submitMutation, cancelMutation]}
       />
 
-      <StatusHero booking={booking} />
+      <StatusHero booking={booking}>
+        {booking.status === "CHANGES_REQUESTED" &&
+        booking.latestChangeRequestNote ? (
+          <ActionRequiredBanner
+            title="Review the requested changes, then resubmit."
+            onAction={() => navigate(`/bookings/${booking.id}/edit`)}
+          >
+            {booking.latestChangeRequestNote}
+          </ActionRequiredBanner>
+        ) : undefined}
+      </StatusHero>
 
       <BodyGrid
         left={
@@ -169,48 +182,34 @@ export function DraftBookingView({
                 </Text>
               </Group>
               <Stack gap={4}>
-                <StepLine
-                  index={1}
-                  done
-                  title="Booking details"
-                  desc="Route, cargo and service are set."
-                  action={
-                    <StepGhostButton
-                      onClick={() => navigate(`/bookings/${booking.id}/edit`)}
-                    >
-                      Edit
-                    </StepGhostButton>
-                  }
-                />
+                <StepLine index={1} done title="Cargo & route details" />
                 <StepLine
                   index={2}
                   active={!allDocsUploaded}
                   done={allDocsUploaded}
-                  highlight
-                  title="Upload documents"
-                  desc={
+                  title={
                     allDocsUploaded
-                      ? "All required documents uploaded."
-                      : `${uploadedCount} of ${REQUIRED_DOC_FIELDS.length} uploaded.`
+                      ? "Required documents"
+                      : "Upload required documents"
                   }
+                  desc={`${uploadedCount} of ${REQUIRED_DOC_FIELDS.length} uploaded.`}
                   action={
-                    !allDocsUploaded && (
-                      <StepGhostButton
-                        onClick={() =>
-                          documentsRef.current?.scrollIntoView({
-                            behavior: "smooth",
-                          })
-                        }
-                      >
-                        Upload
-                      </StepGhostButton>
-                    )
+                    <StepGhostButton
+                      icon={<Upload size={16} color="#334155" />}
+                      onClick={() =>
+                        documentsRef.current?.scrollIntoView({
+                          behavior: "smooth",
+                        })
+                      }
+                    >
+                      Add documents
+                    </StepGhostButton>
                   }
                 />
                 <StepLine
                   index={3}
-                  done={false}
-                  title="Submit for review"
+                  active={allDocsUploaded}
+                  title="Review & submit"
                   desc="Send your booking to EDR staff."
                 />
               </Stack>
@@ -223,7 +222,10 @@ export function DraftBookingView({
                 onClick={handleSubmitRequest}
                 disabled={submitMutation.isPending}
                 loading={submitMutation.isPending}
-                styles={{ root: { height: 46 }, label: { fontWeight: 700 } }}
+                styles={{
+                  root: { height: 46 },
+                  label: { fontSize: 14, fontWeight: 800 },
+                }}
               >
                 {submitMutation.isPending ? "Submitting…" : "Submit for review"}
               </Button>
@@ -268,7 +270,7 @@ export function DraftBookingView({
                           ? (file?.name ?? "Uploaded")
                           : selected
                             ? selected.name
-                            : "Required · not uploaded"
+                            : "Not added yet"
                       }
                       status={
                         isUploaded ? "verified" : selected ? "ready" : "missing"
@@ -297,22 +299,26 @@ export function DraftBookingView({
                             />
                             <Group gap={6} wrap="nowrap">
                               <Button
-                                variant="default"
+                                variant="white"
                                 radius={9}
-                                leftSection={<Upload size={14} />}
+                                leftSection={<Upload size={16} color="#334155" />}
                                 onClick={() =>
                                   fileInputRefs.current[doc.key]?.click()
                                 }
                                 styles={{
-                                  root: { height: 34, paddingInline: 12 },
+                                  root: {
+                                    height: 34,
+                                    paddingInline: 13,
+                                    border: "1.5px solid #CBD5E1",
+                                  },
                                   label: {
                                     fontSize: 12.5,
                                     fontWeight: 700,
-                                    color: "#475569",
+                                    color: "#334155",
                                   },
                                 }}
                               >
-                                {selected ? "Change" : "Choose"}
+                                {selected ? "Change" : "Add"}
                               </Button>
                               {selected && (
                                 <ActionIcon
@@ -361,7 +367,7 @@ export function DraftBookingView({
             <EstimateCard
               pricing={pricing}
               title="Estimated Cost"
-              chip="Pending review"
+              chip="Not invoiced"
             />
             <ScheduleCard booking={booking} title="Schedule & Service" />
             <SupportCard onCancel={() => setCancelDialogOpen(true)} />
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
index 917894626..d5281b98b 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
@@ -10,12 +10,14 @@ import { ActivityCard } from "./components/ActivityCard";
 import { ContractCard } from "./components/ContractCard";
 import { DocRow, IconSquare } from "./components/Documents";
 import { BodyGrid, CardTitle, PageShell, SectionCard } from "./components/layout";
+import { CancelledBanner } from "./components/Notices";
 import { HeaderButton, PageHeader } from "./components/PageHeader";
 import { PaymentCard } from "./components/pricing";
 import { ScheduleCard } from "./components/ScheduleCard";
 import { ShipmentDetailsCard } from "./components/ShipmentDetailsCard";
 import { StatusHero } from "./components/StatusHero";
 import { SupportCard } from "./components/SupportCard";
+import { fmtDate, isNegative } from "./utils";
 
 export function ReadonlyBookingView({ booking }: { booking: Freight.IBooking }) {
   const navigate = useNavigate();
@@ -49,7 +51,23 @@ export function ReadonlyBookingView({ booking }: { booking: Freight.IBooking })
         }
       />
 
-      <StatusHero booking={booking} />
+      {isNegative(status) ? (
+        <CancelledBanner
+          pillLabel={status === "REJECTED" ? "Rejected" : "Cancelled"}
+          title={`This booking was ${
+            status === "REJECTED" ? "rejected" : "cancelled"
+          } on ${fmtDate(booking.updatedAt)}.`}
+          subtitle={
+            status === "REJECTED"
+              ? "This booking request has been rejected."
+              : "This booking process has been terminated."
+          }
+          reason={booking.latestChangeRequestNote}
+          onRebook={() => navigate("/bookings/new")}
+        />
+      ) : (
+        <StatusHero booking={booking} />
+      )}
 
       <ContractCard booking={booking} navigate={navigate} />
 
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ActivityCard.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ActivityCard.tsx
index 851f5f92c..c08b6d5f5 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ActivityCard.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ActivityCard.tsx
@@ -1,5 +1,4 @@
 import { Box, Group, Text } from "@mantine/core";
-import { Train } from "lucide-react";
 
 import type { Freight } from "@edr/types";
 
@@ -59,16 +58,11 @@ export function ActivityCard({ booking }: { booking: Freight.IBooking }) {
                   style={{
                     width: 18,
                     height: 18,
-                    display: "flex",
-                    alignItems: "center",
-                    justifyContent: "center",
                     borderRadius: 999,
                     backgroundColor: first ? "#0EA371" : "#D4E9DF",
                     boxShadow: first ? "0 0 0 4px #BFE8D4" : undefined,
                   }}
-                >
-                  {first && <Train size={10} color="#fff" />}
-                </Box>
+                />
                 {!lastItem && (
                   <Box
                     flex={1}
@@ -91,13 +85,15 @@ export function ActivityCard({ booking }: { booking: Freight.IBooking }) {
                       style={{
                         borderRadius: 999,
                         backgroundColor: "#ECF6F1",
+                        border: "1px solid #CDEBDD",
                         padding: "3px 9px",
                         fontSize: 10.5,
                         fontWeight: 800,
+                        letterSpacing: 0.3,
                         color: "#0A6F4D",
                       }}
                     >
-                      Latest
+                      Current
                     </Box>
                   )}
                 </Group>
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ContractCard.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ContractCard.tsx
index e9836703c..aa0abb384 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ContractCard.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ContractCard.tsx
@@ -10,29 +10,27 @@ const CONTRACT_CONFIG: Record<
     title: string;
     description: string;
     buttonLabel?: string;
-    urgent?: boolean;
   }
 > = {
   APPROVED_PENDING_SIGNATURE: {
-    title: "Contract being prepared",
+    title: "Your contract is being prepared.",
     description:
       "Your booking has been approved. The contract will be available shortly.",
   },
   CONTRACT_READY: {
-    title: "Action required — sign your contract",
+    title: "Review and sign your contract to proceed.",
     description:
-      "Your contract is ready. Review the agreement and apply your digital signature to proceed.",
-    buttonLabel: "View & sign contract",
-    urgent: true,
+      "Once all parties sign, we'll issue your payment reference (PNR) and schedule the cargo.",
+    buttonLabel: "Review & Sign",
   },
   SIGNED_CUSTOMER: {
-    title: "You have signed the contract",
+    title: "You have signed the contract.",
     description:
       "Your signature has been submitted. Awaiting the final staff signature.",
     buttonLabel: "View contract",
   },
   FULLY_EXECUTED: {
-    title: "Contract fully executed",
+    title: "Contract fully executed — proceed to payment.",
     description:
       "The contract has been signed by all parties. You can now proceed to payment.",
     buttonLabel: "View contract",
@@ -48,37 +46,54 @@ export function ContractCard({
 }) {
   const c = CONTRACT_CONFIG[booking.status as string];
   if (!c) return null;
-  const urgent = c.urgent;
 
   return (
     <Paper
-      radius={20}
-      p="lg"
-      withBorder={!urgent}
-      bg={urgent ? "#0EA371" : "#ECF6F1"}
-      style={{ borderColor: urgent ? "transparent" : "#CDEBDD" }}
+      radius={16}
+      px={22}
+      py={20}
+      bg="#F1FAF6"
+      style={{ border: "1px solid #CFEBDD" }}
     >
-      <Group justify="space-between" align="center" wrap="wrap" gap="md">
+      <Group justify="space-between" align="center" wrap="wrap" gap={20}>
         <Group gap={16} align="center" wrap="nowrap">
           <Box
             style={{
-              width: 44,
-              height: 44,
+              flexShrink: 0,
+              width: 46,
+              height: 46,
               display: "flex",
               alignItems: "center",
               justifyContent: "center",
-              borderRadius: 12,
+              borderRadius: 13,
               backgroundColor: "#fff",
-              color: urgent ? "#0EA371" : "#0A6F4D",
+              border: "1px solid #CDEBDD",
+              color: "#0A6F4D",
             }}
           >
             <FileSignature size={22} />
           </Box>
-          <Box>
-            <Text fz="15px" fw={800} c={urgent ? "#fff" : "#10202F"}>
+          <Box miw={0}>
+            <Box
+              component="span"
+              style={{
+                display: "inline-flex",
+                borderRadius: 999,
+                backgroundColor: "#0A6F4D",
+                padding: "4px 10px",
+                fontSize: 10.5,
+                fontWeight: 800,
+                letterSpacing: 0.3,
+                color: "#fff",
+                textTransform: "uppercase",
+              }}
+            >
+              What's next
+            </Box>
+            <Text mt={6} fz="15.5px" fw={700} c="#10202F">
               {c.title}
             </Text>
-            <Text mt={2} fz="13px" c={urgent ? "rgba(255,255,255,0.8)" : "#6B7C8E"}>
+            <Text mt={2} fz="13px" c="#5B6B7A">
               {c.description}
             </Text>
           </Box>
@@ -87,10 +102,10 @@ export function ContractCard({
           <Button
             onClick={() => navigate(`/bookings/${booking.id}/contract`)}
             radius={10}
-            color={urgent ? "#0C1A2B" : "edr-green"}
-            leftSection={<FileSignature size={15} />}
+            color="edr-green"
+            leftSection={<FileSignature size={18} />}
             styles={{
-              root: { height: 42, paddingInline: 16 },
+              root: { height: 42, paddingInline: 18 },
               label: { fontSize: 13, fontWeight: 700 },
             }}
           >
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Documents.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Documents.tsx
index 616c868ef..bf9c2f894 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Documents.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Documents.tsx
@@ -1,7 +1,33 @@
 import { Box, Group, Text } from "@mantine/core";
-import { CheckCircle2, FileText } from "lucide-react";
+import { CheckCircle2, FileText, MinusCircle } from "lucide-react";
 import type { ReactNode } from "react";
 
+type DocStatus = "verified" | "ready" | "missing";
+
+const STATUS_PILL: Record<
+  DocStatus,
+  { label: string; bg: string; color: string; border?: string; icon?: ReactNode }
+> = {
+  verified: {
+    label: "Uploaded",
+    bg: "#ECF6F1",
+    color: "#0A6F4D",
+    border: "#CDEBDD",
+    icon: <CheckCircle2 size={13} />,
+  },
+  ready: {
+    label: "Ready",
+    bg: "#EAF1FB",
+    color: "#2E5B96",
+  },
+  missing: {
+    label: "Not added",
+    bg: "#F1F4F7",
+    color: "#9AA8B5",
+    icon: <MinusCircle size={13} />,
+  },
+};
+
 export function DocRow({
   title,
   meta,
@@ -11,12 +37,15 @@ export function DocRow({
 }: {
   title: string;
   meta: string;
-  status: "verified" | "ready" | "missing";
+  status: DocStatus;
   action: ReactNode;
   last?: boolean;
 }) {
+  const missing = status === "missing";
   const tileBg = status === "ready" ? "#EAF1FB" : "#F1F4F7";
-  const tileFg = status === "ready" ? "#2E5B96" : "#475569";
+  const tileFg =
+    status === "ready" ? "#2E5B96" : missing ? "#9AA8B5" : "#475569";
+  const pill = STATUS_PILL[status];
 
   return (
     <Group
@@ -41,52 +70,36 @@ export function DocRow({
           color: tileFg,
         }}
       >
-        <FileText size={18} />
+        <FileText size={20} />
       </Box>
       <Box miw={0} flex={1}>
-        <Text truncate fz="13.5px" fw={700} c="#10202F">
+        <Text truncate fz="13.5px" fw={700} c={missing ? "#6B7C8E" : "#10202F"}>
           {title}
         </Text>
         <Text truncate fz="12px" c="#9AA8B5">
           {meta}
         </Text>
       </Box>
-      {status === "verified" && (
-        <Group
-          component="span"
-          gap={6}
-          align="center"
-          wrap="nowrap"
-          style={{
-            display: "inline-flex",
-            borderRadius: 999,
-            backgroundColor: "#ECF6F1",
-            padding: "5px 11px",
-            fontSize: 11.5,
-            fontWeight: 700,
-            color: "#0A6F4D",
-          }}
-        >
-          <CheckCircle2 size={13} />
-          Verified
-        </Group>
-      )}
-      {status === "ready" && (
-        <Box
-          component="span"
-          style={{
-            display: "inline-flex",
-            borderRadius: 999,
-            backgroundColor: "#EAF1FB",
-            padding: "5px 11px",
-            fontSize: 11.5,
-            fontWeight: 700,
-            color: "#2E5B96",
-          }}
-        >
-          Ready
-        </Box>
-      )}
+      <Group
+        component="span"
+        gap={6}
+        align="center"
+        wrap="nowrap"
+        style={{
+          display: "inline-flex",
+          flexShrink: 0,
+          borderRadius: 999,
+          backgroundColor: pill.bg,
+          border: pill.border ? `1px solid ${pill.border}` : undefined,
+          padding: "5px 11px",
+          fontSize: 11.5,
+          fontWeight: 700,
+          color: pill.color,
+        }}
+      >
+        {pill.icon}
+        {pill.label}
+      </Group>
       {action}
     </Group>
   );
@@ -147,15 +160,15 @@ export function CountChip({
       style={{
         display: "inline-flex",
         borderRadius: 999,
-        padding: "5px 11px",
+        padding: "5px 10px",
         fontSize: 11.5,
         fontWeight: 700,
-        backgroundColor: done ? "#ECF6F1" : "#FDF3E0",
-        color: done ? "#0A6F4D" : "#9A5B00",
+        backgroundColor: done ? "#ECF6F1" : "#F1F4F7",
+        color: done ? "#0A6F4D" : "#6B7C8E",
       }}
     >
       {done && <CheckCircle2 size={13} />}
-      {uploaded}/{total} uploaded
+      {uploaded} of {total} added
     </Group>
   );
 }
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Notices.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Notices.tsx
index 77565aed8..24f7fbc27 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Notices.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Notices.tsx
@@ -1,5 +1,5 @@
-import { Box, Group, Text } from "@mantine/core";
-import { AlertCircle } from "lucide-react";
+import { Box, Button, Group, Paper, Stack, Text } from "@mantine/core";
+import { AlertCircle, AlertTriangle, PencilLine, StickyNote, XCircle } from "lucide-react";
 import type { ReactNode } from "react";
 
 export function NoticeBanner({
@@ -51,6 +51,194 @@ export function NoticeBanner({
   );
 }
 
+export function ActionRequiredBanner({
+  title,
+  children,
+  onAction,
+}: {
+  title: string;
+  children: ReactNode;
+  onAction?: () => void;
+}) {
+  return (
+    <Group
+      justify="space-between"
+      align="center"
+      wrap="wrap"
+      gap={24}
+      px={22}
+      py={20}
+      style={{
+        borderRadius: 16,
+        backgroundColor: "#FDF3E0",
+        border: "1px solid #F4D9A8",
+      }}
+    >
+      <Group gap={16} align="center" wrap="nowrap" miw={0} flex={1}>
+        <Box
+          style={{
+            flexShrink: 0,
+            width: 44,
+            height: 44,
+            display: "flex",
+            alignItems: "center",
+            justifyContent: "center",
+            borderRadius: 12,
+            backgroundColor: "#fff",
+            border: "1px solid #F4D9A8",
+            color: "#C77F12",
+          }}
+        >
+          <AlertTriangle size={23} />
+        </Box>
+        <Box miw={0}>
+          <Text
+            fz="10.5px"
+            fw={800}
+            c="#B07A2A"
+            tt="uppercase"
+            style={{ letterSpacing: 0.6 }}
+          >
+            Action required · You
+          </Text>
+          <Text mt={5} fz="15.5px" fw={700} c="#10202F">
+            {title}
+          </Text>
+          <Text mt={2} fz="13px" c="#7A6A4E" style={{ lineHeight: 1.45 }}>
+            {children}
+          </Text>
+        </Box>
+      </Group>
+      {onAction && (
+        <Button
+          onClick={onAction}
+          radius={10}
+          color="#F2A516"
+          leftSection={<PencilLine size={18} color="#5A3D08" />}
+          styles={{
+            root: { height: 42, paddingInline: 18, flexShrink: 0 },
+            label: { fontSize: 13, fontWeight: 800, color: "#3D2A05" },
+          }}
+        >
+          Review & Resubmit
+        </Button>
+      )}
+    </Group>
+  );
+}
+
+export function CancelledBanner({
+  pillLabel = "Cancelled",
+  title,
+  subtitle,
+  reason,
+  onRebook,
+}: {
+  pillLabel?: string;
+  title: string;
+  subtitle: string;
+  reason?: string | null;
+  onRebook?: () => void;
+}) {
+  return (
+    <Paper
+      radius={16}
+      p={20}
+      bg="#FCEEEA"
+      style={{ border: "1px solid #F3C6BB" }}
+    >
+      <Stack gap={14}>
+        <Group justify="space-between" align="center" wrap="wrap" gap={20}>
+          <Group gap={16} align="center" wrap="nowrap" miw={0}>
+            <Box
+              style={{
+                flexShrink: 0,
+                width: 46,
+                height: 46,
+                display: "flex",
+                alignItems: "center",
+                justifyContent: "center",
+                borderRadius: 13,
+                backgroundColor: "#fff",
+                border: "1px solid #F3C6BB",
+                color: "#D93C15",
+              }}
+            >
+              <XCircle size={24} />
+            </Box>
+            <Box miw={0}>
+              <Box
+                component="span"
+                style={{
+                  display: "inline-flex",
+                  borderRadius: 999,
+                  backgroundColor: "#D93C15",
+                  padding: "4px 10px",
+                  fontSize: 10.5,
+                  fontWeight: 800,
+                  letterSpacing: 0.3,
+                  color: "#fff",
+                  textTransform: "uppercase",
+                }}
+              >
+                {pillLabel}
+              </Box>
+              <Text mt={6} fz="15.5px" fw={700} c="#10202F">
+                {title}
+              </Text>
+              <Text mt={2} fz="13px" c="#6B7C8E">
+                {subtitle}
+              </Text>
+            </Box>
+          </Group>
+          {onRebook && (
+            <Button
+              onClick={onRebook}
+              radius={10}
+              color="edr-green"
+              styles={{
+                root: { height: 42, paddingInline: 18 },
+                label: { fontSize: 13, fontWeight: 700 },
+              }}
+            >
+              Rebook shipment
+            </Button>
+          )}
+        </Group>
+        {reason && (
+          <Group
+            gap={11}
+            align="flex-start"
+            wrap="nowrap"
+            p={14}
+            style={{
+              borderRadius: 12,
+              backgroundColor: "#fff",
+              border: "1px solid #F3C6BB",
+            }}
+          >
+            <StickyNote size={20} color="#B0341A" style={{ flexShrink: 0 }} />
+            <Box miw={0}>
+              <Text
+                fz="10.5px"
+                fw={700}
+                c="#B0341A"
+                tt="uppercase"
+                style={{ letterSpacing: 0.5 }}
+              >
+                Reason for cancellation
+              </Text>
+              <Text mt={3} fz="13.5px" c="#3D2A26" style={{ lineHeight: 1.45 }}>
+                {reason}
+              </Text>
+            </Box>
+          </Group>
+        )}
+      </Stack>
+    </Paper>
+  );
+}
+
 export function MutationErrors({
   mutations,
 }: {
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/PageHeader.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/PageHeader.tsx
index f326f86f0..a0c372a9e 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/PageHeader.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/PageHeader.tsx
@@ -27,7 +27,7 @@ export function PageHeader({
     <Group justify="space-between" align="flex-start" wrap="wrap" gap="md">
       <Stack gap={8} miw={0}>
         <Group gap={12} align="center" wrap="wrap">
-          <Text fz="18px" fw={800}>
+          <Text fz="26px" fw={800} c="#10202F">
             {booking.reference}
           </Text>
           <Group
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ScheduleCard.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ScheduleCard.tsx
index 18eae1bf5..5f64d10a1 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ScheduleCard.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/ScheduleCard.tsx
@@ -3,11 +3,49 @@ import type { ReactNode } from "react";
 
 import type { Freight } from "@edr/types";
 
-import { fmtDate } from "../utils";
+import { fmtDate, isDraftLike, isNegative } from "../utils";
 import { CardTitle, SectionCard } from "./layout";
 
 type Row = { label: string; value: ReactNode; muted?: boolean };
 
+function StatusPill({ status }: { status: string }) {
+  const negative = isNegative(status);
+  const draft = isDraftLike(status);
+  const dot = negative ? "#C0392B" : draft ? "#94A3B8" : "#0EA371";
+  const color = negative ? "#A93226" : draft ? "#475569" : "#0A6F4D";
+  const bg = negative ? "#FBEAE7" : draft ? "#F1F4F7" : "#ECF6F1";
+  const border = negative ? "#F3C8C1" : draft ? "#E1E7EE" : "#CDEBDD";
+  const label = status
+    .replace(/_/g, " ")
+    .toLowerCase()
+    .replace(/\b\w/g, (m) => m.toUpperCase());
+
+  return (
+    <Group
+      component="span"
+      gap={6}
+      align="center"
+      wrap="nowrap"
+      style={{
+        display: "inline-flex",
+        borderRadius: 999,
+        backgroundColor: bg,
+        border: `1px solid ${border}`,
+        padding: "4px 10px",
+        fontSize: 11.5,
+        fontWeight: 700,
+        color,
+      }}
+    >
+      <Box
+        component="span"
+        style={{ width: 6, height: 6, borderRadius: 999, backgroundColor: dot }}
+      />
+      {label}
+    </Group>
+  );
+}
+
 export function ScheduleCard({
   booking,
   title,
@@ -30,6 +68,11 @@ export function ScheduleCard({
     muted: !booking.trainId,
   };
 
+  const statusRow: Row = {
+    label: "Status",
+    value: <StatusPill status={booking.status as string} />,
+  };
+
   const rows: Row[] = consignment
     ? [
         { label: "Consignment ID", value: booking.reference },
@@ -40,6 +83,7 @@ export function ScheduleCard({
         { label: "Consolidation", value: consolidation },
       ]
     : [
+        statusRow,
         { label: "Service", value: service },
         { label: "Equipment return", value: equipmentReturn },
         { label: "Proposed date", value: fmtDate(booking.scheduledDate) },
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/StatusHero.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/StatusHero.tsx
index b85bd81b1..89b3e7024 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/StatusHero.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/StatusHero.tsx
@@ -1,5 +1,5 @@
 import { Box, Group, Text } from "@mantine/core";
-import { AlertTriangle, Check, Clock, FileText, History } from "lucide-react";
+import { AlertTriangle, Check, FileText, History } from "lucide-react";
 
 import type { Freight } from "@edr/types";
 
@@ -7,7 +7,13 @@ import { PROGRESS_STAGES, STATUS_MAP } from "../constants";
 import { fmtDate, isDraftLike, isNegative } from "../utils";
 import { SectionCard } from "./layout";
 
-export function StatusHero({ booking }: { booking: Freight.IBooking }) {
+export function StatusHero({
+  booking,
+  children,
+}: {
+  booking: Freight.IBooking;
+  children?: React.ReactNode;
+}) {
   const status = booking.status as string;
   const cfg = STATUS_MAP[status] ?? STATUS_MAP.DRAFT;
   const negative = isNegative(status);
@@ -34,7 +40,7 @@ export function StatusHero({ booking }: { booking: Freight.IBooking }) {
   );
 
   return (
-    <SectionCard>
+    <SectionCard p={28}>
       <Group justify="space-between" align="center" wrap="wrap" gap="md">
         <Group gap={16} align="center" wrap="nowrap">
           <Box
@@ -52,10 +58,10 @@ export function StatusHero({ booking }: { booking: Freight.IBooking }) {
             <HeroIcon size={26} />
           </Box>
           <Box>
-            <Text size="lg" fw={700}>
+            <Text fz="21px" fw={800} c="#10202F">
               {cfg.title}
             </Text>
-            <Text mt={4} fz="14px" c="#6B7C8E">
+            <Text mt={5} fz="14px" c="#6B7C8E">
               {cfg.description}
             </Text>
           </Box>
@@ -72,25 +78,33 @@ export function StatusHero({ booking }: { booking: Freight.IBooking }) {
             backgroundColor: "#F7FAFC",
           }}
         >
-          <Clock size={20} color="#0A6F4D" />
+          <History size={22} color="#64748B" />
           <Box>
-            <Text fz="12px" fw={600}>
+            <Text
+              fz="10.5px"
+              fw={700}
+              c="#9AA8B5"
+              tt="uppercase"
+              style={{ letterSpacing: 0.6 }}
+            >
               {chipLabel}
             </Text>
-            <Text fz="13px" fw={700}>
+            <Text fz="13.5px" fw={700} c="#10202F">
               {chipValue}
             </Text>
           </Box>
         </Group>
       </Group>
 
-      <Box my={24} h={1} w="100%" bg="#EEF2F6" />
+      <Box my={26} h={1} w="100%" bg="#EEF2F6" />
 
-      <ProgressTracker
-        current={cfg.stage}
-        tone={draft ? "ink" : "green"}
-        negative={negative}
-      />
+      {children ?? (
+        <ProgressTracker
+          current={cfg.stage}
+          tone={draft ? "ink" : "green"}
+          negative={negative}
+        />
+      )}
     </SectionCard>
   );
 }
@@ -185,7 +199,7 @@ function ProgressTracker({
             </Box>
             <Text
               fz="13.5px"
-              fw={700}
+              fw={state === "active" ? 800 : 700}
               ta="center"
               c={state === "idle" ? "#9AA8B5" : "#10202F"}
             >
@@ -193,7 +207,7 @@ function ProgressTracker({
             </Text>
             <Text
               fz="11.5px"
-              fw={500}
+              fw={state === "active" ? 700 : 500}
               ta="center"
               c={state === "active" ? activeSub : "#9AA8B5"}
             >
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Steps.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Steps.tsx
index cecc9639e..8ad1646c3 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Steps.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/Steps.tsx
@@ -2,6 +2,41 @@ import { Box, Button, Group, Text } from "@mantine/core";
 import { Check } from "lucide-react";
 import type { ReactNode } from "react";
 
+function StepCircle({
+  index,
+  done,
+  active,
+}: {
+  index: number;
+  done?: boolean;
+  active?: boolean;
+}) {
+  const style: React.CSSProperties = done
+    ? { backgroundColor: "#0EA371", color: "#fff" }
+    : active
+      ? { backgroundColor: "#0C1A2B", color: "#fff" }
+      : { backgroundColor: "#EEF2F6", color: "#9AA8B5" };
+
+  return (
+    <Box
+      style={{
+        flexShrink: 0,
+        width: 26,
+        height: 26,
+        display: "flex",
+        alignItems: "center",
+        justifyContent: "center",
+        borderRadius: 999,
+        fontSize: 12,
+        fontWeight: 700,
+        ...style,
+      }}
+    >
+      {done ? <Check size={16} strokeWidth={3} /> : index}
+    </Box>
+  );
+}
+
 export function StepLine({
   index,
   title,
@@ -9,63 +44,49 @@ export function StepLine({
   action,
   done,
   active,
-  highlight,
 }: {
   index: number;
   title: string;
-  desc: string;
+  desc?: string;
   action?: ReactNode;
   done?: boolean;
   active?: boolean;
-  highlight?: boolean;
 }) {
-  const badgeStyle: React.CSSProperties = done
-    ? { backgroundColor: "#0EA371", color: "#fff" }
-    : active
-      ? { backgroundColor: "#0C1A2B", color: "#fff" }
-      : {
-          backgroundColor: "#EEF2F6",
-          color: "#9AA8B5",
-          border: "1px solid #E1E7EE",
-        };
+  if (active) {
+    return (
+      <Group
+        gap={14}
+        align="center"
+        justify="space-between"
+        wrap="nowrap"
+        px={14}
+        py={12}
+        style={{ borderRadius: 12, backgroundColor: "#F4F7FA" }}
+      >
+        <Group gap={14} align="center" wrap="nowrap" miw={0}>
+          <StepCircle index={index} active />
+          <Box miw={0}>
+            <Text fz="14px" fw={800} c="#10202F">
+              {title}
+            </Text>
+            {desc && (
+              <Text mt={2} fz="12.5px" c="#6B7C8E">
+                {desc}
+              </Text>
+            )}
+          </Box>
+        </Group>
+        {action}
+      </Group>
+    );
+  }
 
   return (
-    <Group
-      gap={14}
-      align="center"
-      wrap="nowrap"
-      px="sm"
-      py={12}
-      style={{
-        borderRadius: 12,
-        backgroundColor: highlight ? "#F4F7FA" : undefined,
-      }}
-    >
-      <Box
-        style={{
-          flexShrink: 0,
-          width: 28,
-          height: 28,
-          display: "flex",
-          alignItems: "center",
-          justifyContent: "center",
-          borderRadius: 999,
-          fontSize: 12,
-          fontWeight: 700,
-          ...badgeStyle,
-        }}
-      >
-        {done ? <Check size={14} /> : index}
-      </Box>
-      <Box miw={0} flex={1}>
-        <Text fz="13.5px" fw={700} c="#10202F">
-          {title}
-        </Text>
-        <Text fz="12.5px" c="#9AA8B5">
-          {desc}
-        </Text>
-      </Box>
-      {action}
+    <Group gap={14} align="center" wrap="nowrap" px={12} py={10}>
+      <StepCircle index={index} done={done} />
+      <Text fz="14px" fw={700} c={done ? "#6B7C8E" : "#9AA8B5"}>
+        {title}
+      </Text>
     </Group>
   );
 }
@@ -73,18 +94,26 @@ export function StepLine({
 export function StepGhostButton({
   children,
   onClick,
+  icon,
 }: {
   children: ReactNode;
   onClick?: () => void;
+  icon?: ReactNode;
 }) {
   return (
     <Button
-      variant="default"
+      variant="white"
       radius={9}
       onClick={onClick}
+      leftSection={icon}
       styles={{
-        root: { height: 32, paddingInline: 12 },
-        label: { fontSize: 12.5, fontWeight: 700, color: "#475569" },
+        root: {
+          height: 34,
+          paddingInline: 14,
+          border: "1.5px solid #CBD5E1",
+          flexShrink: 0,
+        },
+        label: { fontSize: 12.5, fontWeight: 700, color: "#334155" },
       }}
     >
       {children}
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/layout.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/layout.tsx
index 1e45e2d45..19a5dd238 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/layout.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/layout.tsx
@@ -4,7 +4,7 @@ import type { ReactNode, Ref } from "react";
 export function PageShell({ children }: { children: ReactNode }) {
   return (
     <Box mih="100vh">
-      <Box mx="auto" w="100%" px="lg" py={28}>
+      <Box mx="auto" w="100%" px={32} pt={28} pb={32}>
         <Stack gap="lg">{children}</Stack>
       </Box>
     </Box>
@@ -48,7 +48,7 @@ export function SectionCard({ children, ref, ...props }: SectionCardProps) {
 
 export function CardTitle({ children }: { children: ReactNode }) {
   return (
-    <Text size="lg" fw={700}>
+    <Text fz="16px" fw={800} c="#10202F">
       {children}
     </Text>
   );
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/pricing.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/pricing.tsx
index 4017e5b54..ec6c10f02 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/pricing.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/pricing.tsx
@@ -1,5 +1,5 @@
 import { Box, Button, Group, Stack, Text } from "@mantine/core";
-import { FileText } from "lucide-react";
+import { CheckCircle2, Clock, FileText } from "lucide-react";
 
 import type { Freight } from "@edr/types";
 
@@ -41,24 +41,45 @@ export function EstimateCard({
     <SectionCard p={22}>
       <Group justify="space-between" align="center">
         <CardTitle>{title}</CardTitle>
-        <Box
+        <Group
           component="span"
+          gap={6}
+          align="center"
+          wrap="nowrap"
           style={{
+            display: "inline-flex",
             borderRadius: 999,
             backgroundColor: "#F1F4F7",
             padding: "5px 11px",
             fontSize: 11.5,
             fontWeight: 700,
-            color: "#475569",
+            color: "#6B7C8E",
           }}
         >
+          <Clock size={13} />
           {chip}
-        </Box>
+        </Group>
       </Group>
       <Box mt={12}>
-        <Text fz="26px" fw={800} c="#10202F">
-          {priceTotal(pricing)}
-        </Text>
+        <Group gap={8} align="flex-end" wrap="nowrap">
+          <Text fz="26px" fw={800} c="#10202F" lh={1.1}>
+            {priceTotal(pricing)}
+          </Text>
+          <Box
+            component="span"
+            mb={4}
+            style={{
+              borderRadius: 6,
+              backgroundColor: "#F1F4F7",
+              padding: "3px 7px",
+              fontSize: 11,
+              fontWeight: 700,
+              color: "#6B7C8E",
+            }}
+          >
+            est.
+          </Box>
+        </Group>
         <Text mt={4} fz="12.5px" c="#9AA8B5">
           A firm price is confirmed after EDR reviews your booking.
         </Text>
@@ -101,9 +122,13 @@ export function PaymentCard({
     <SectionCard p={22}>
       <Group justify="space-between" align="center">
         <CardTitle>Payment</CardTitle>
-        <Box
+        <Group
           component="span"
+          gap={6}
+          align="center"
+          wrap="nowrap"
           style={{
+            display: "inline-flex",
             borderRadius: 999,
             padding: "5px 11px",
             fontSize: 11.5,
@@ -113,10 +138,11 @@ export function PaymentCard({
             border: paid ? "1px solid #CDEBDD" : undefined,
           }}
         >
+          {paid && <CheckCircle2 size={13} />}
           {paid
             ? "Paid"
             : (booking.paymentStatus?.replace(/_/g, " ") ?? "Pending")}
-        </Box>
+        </Group>
       </Group>
       <Box mt={12}>
         <Text fz="26px" fw={800} c="#10202F">