Merge pull request #1364 from Tria-plc/freight_feature/usermanagement

Freight feature/usermanagement

apps/edr-freight-api/src/migrations/3610000000000-MultipleMiscClearanceCharges.ts

@@ -0,0 +1,38 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Clearance charges are no longer one-of-each in a fixed order: GL Ethiopia
+ * may raise several MISCELLANEOUS charges, and either level may be created
+ * first. Port charges stay unique per booking (one port bill per shipment),
+ * enforced by a partial index instead of the old blanket (booking_id, type)
+ * uniqueness that also capped miscellaneous at one.
+ */
+export class MultipleMiscClearanceCharges3610000000000
+  implements MigrationInterface
+{
+  name = 'MultipleMiscClearanceCharges3610000000000';
+
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      DROP INDEX IF EXISTS "freight"."uq_booking_clearance_charge_booking_type"
+    `);
+    await queryRunner.query(`
+      CREATE UNIQUE INDEX IF NOT EXISTS "uq_booking_clearance_charge_port"
+        ON "freight"."booking_clearance_charge" ("booking_id")
+        WHERE "type" = 'PORT_CHARGES' AND "deleted_at" IS NULL
+    `);
+    await queryRunner.query(`
+      CREATE INDEX IF NOT EXISTS "idx_booking_clearance_charge_booking"
+        ON "freight"."booking_clearance_charge" ("booking_id")
+    `);
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    // No-op on the uniqueness: restoring the blanket (booking_id, type) index
+    // would fail on any booking that has since raised a second miscellaneous
+    // charge, which is exactly what this migration set out to allow.
+    await queryRunner.query(`
+      DROP INDEX IF EXISTS "freight"."uq_booking_clearance_charge_port"
+    `);
+  }
+}

apps/edr-freight-api/src/modules/audit/audit-endpoints.ts

@@ -47,6 +47,7 @@ export const AUDIT_ENDPOINTS: Readonly<Record<string, AuditEndpointMeta>> = {
   "POST /api/bookings/:id/clearance/proceed": ["Customer requests operation with a schedule day", "POST", "Booking"],
   "POST /api/bookings/:id/clearance/release-order": ["Upload Booking Release Order", "POST", "Booking"],
   "POST /api/bookings/:id/clearance/review": ["GL reviews a clearance document (Approve | Query)", "POST", "Booking"],
+  "POST /api/bookings/:id/clearance/doc-requests": ["GL asks the customer for additional clearance documents", "POST", "Booking"],
   "POST /api/bookings/:id/clearance/charges/port-document": ["GL Djibouti uploads the port-charges document", "POST", "Booking"],
   "PATCH /api/bookings/:id/clearance/charges/:chargeId/bill": ["GL Ethiopia sets or revises a clearance charge's amount + currency", "PATCH", "Booking"],
   "POST /api/bookings/:id/clearance/charges/:chargeId/send": ["GL Ethiopia issues the clearance charge invoice to the customer", "POST", "Booking"],

apps/edr-freight-api/src/modules/bookings/booking-clearance-charge.service.ts

@@ -303,22 +303,8 @@ export class BookingClearanceChargeService {
     const booking = await this.bookingsService.findById(bookingId);
     this.assertClearanceFinalized(booking);
 
-    const port = await this.repo().findOne({
+    // No ordering and no cap: a miscellaneous charge may be raised before,
-      where: { bookingId, type: 'PORT_CHARGES' },
+    // after or alongside the port charge, and a booking may carry several.
-    });
-    if (port?.status !== 'PAID') {
-      throw new ConflictException(
-        'Miscellaneous charges open after the port charge is paid.',
-      );
-    }
-    const existing = await this.repo().findOne({
-      where: { bookingId, type: 'MISCELLANEOUS' },
-    });
-    if (existing) {
-      throw new ConflictException(
-        'This booking already has a miscellaneous charge — revise it instead.',
-      );
-    }
     if (!(input.amount > 0)) {
       throw new BadRequestException('Amount must be greater than zero.');
     }
@@ -326,21 +312,15 @@ export class BookingClearanceChargeService {
       throw new BadRequestException('Currency is required.');
     }
 
-    const record = await this.filesService.upsertByCode(
+    // Save the row first so its id can key the document. A booking may carry
-      {
+    // several miscellaneous charges, and `upsertByCode` retires whatever sits
-        resourceId: bookingId,
+    // under the same code — a shared code would silently delete the previous
-        resource: 'bookings',
+    // charge's document.
-        code: CHARGE_FILE_CODE.MISCELLANEOUS,
+    const charge = await this.repo().save(
-        file,
-      },
-      { userId: staffId },
-    );
-    await this.repo().save(
       this.repo().create({
         bookingId,
         type: 'MISCELLANEOUS',
         status: 'BILLED',
-        fileRecordId: record.id,
         amount: input.amount.toFixed(2),
         currency: input.currency.trim().toUpperCase(),
         uploadedByStaffId: staffId,
@@ -349,6 +329,16 @@ export class BookingClearanceChargeService {
         billedAt: new Date(),
       }),
     );
+    const record = await this.filesService.upsertByCode(
+      {
+        resourceId: bookingId,
+        resource: 'bookings',
+        code: `${CHARGE_FILE_CODE.MISCELLANEOUS}_${charge.id}`,
+        file,
+      },
+      { userId: staffId },
+    );
+    await this.repo().update(charge.id, { fileRecordId: record.id });
     await this.clearanceEvents.record({
       bookingId,
       action: 'CHARGE_MISC_CREATED',

apps/edr-freight-api/src/modules/bookings/booking-lifecycle-notifier.service.ts

@@ -202,6 +202,17 @@ export class BookingLifecycleNotifierService {
   }
 
   /** A clearance document was queried and needs the customer to re-upload. */
+  /** GL asked the customer for additional clearance document(s). */
+  additionalDocsRequested(b: Booking, note: string): void {
+    const msg =
+      `Additional document(s) requested on booking ${b.reference}: ` +
+      `${note} Please upload them from the portal.`;
+    void this.notifyContact(b, msg, 'ADDITIONAL DOCUMENTS REQUESTED');
+    this.inApp(b, 'Additional documents requested', msg, {
+      type: NotificationType.DOCUMENT_ACTION,
+    });
+  }
+
   documentQueried(b: Booking, fileKey: string, note: string): void {
     const msg =
       `A clearance document on booking ${b.reference} needs attention: "${fileKey}". ` +

apps/edr-freight-api/src/modules/bookings/booking-transition.service.ts

@@ -643,6 +643,12 @@ export class BookingTransitionService {
     }>;
     allApproved: boolean;
     documentsOpen: boolean;
+    docRequests: Array<{
+      id: string;
+      note: string;
+      byName: string | null;
+      at: string;
+    }>;
     phase?: string | null;
     milestones?: unknown[];
     nextAction?: unknown;
@@ -674,9 +680,14 @@ export class BookingTransitionService {
       bookingId,
       "CHANGES_REQUESTED",
     );
+    const docRequestNotes = await this.bookingsRepository.findReviewNotes(
+      bookingId,
+      "ADDITIONAL_DOC_REQUEST",
+    );
     const reviewerNames = await this.bookingsRepository.resolveStaffNames([
       ...reviews.map((r) => r.reviewedByStaffId),
       ...queryNotes.map((n) => n.authorId),
+      ...docRequestNotes.map((n) => n.authorId),
     ]);
 
     const documents: Awaited<
@@ -763,9 +774,51 @@ export class BookingTransitionService {
       documents,
       allApproved,
       documentsOpen: clearanceDocumentsOpen(booking),
+      docRequests: docRequestNotes.map((n) => ({
+        id: n.id,
+        note: n.note,
+        byName: n.authorId ? (reviewerNames.get(n.authorId) ?? null) : null,
+        at: n.createdAt.toISOString(),
+      })),
     };
   }
 
+  /**
+   * GL asks the customer for additional clearance document(s). Stored as a
+   * review-note thread shown on both the GL clearance page and the customer's
+   * portal; the customer answers with an ad-hoc upload. Allowed for as long as
+   * documents are open (until the shipment is paid).
+   */
+  async requestAdditionalDocuments(
+    bookingId: string,
+    note: string,
+    staffId: string,
+  ): Promise<void> {
+    const booking = await this.bookingsService.findById(bookingId);
+    if (!clearanceDocumentsOpen(booking)) {
+      throw new ConflictException(
+        `Clearance documents are closed for this booking (status "${booking.status}").`,
+      );
+    }
+    if (!note?.trim()) {
+      throw new BadRequestException("Describe the document(s) you need.");
+    }
+    await this.bookingsRepository.createReviewNote(
+      bookingId,
+      note.trim(),
+      "ADDITIONAL_DOC_REQUEST",
+      staffId,
+    );
+    await this.clearanceEvents.record({
+      bookingId,
+      action: "ADDITIONAL_DOCS_REQUESTED",
+      label: "Requested additional document(s) from the customer",
+      actorId: staffId,
+      metadata: { note: note.trim() },
+    });
+    this.notifier.additionalDocsRequested(booking, note.trim());
+  }
+
   /**
    * True when every REQUIRED field of the booking's customer-input clearance set
    * has an APPROVED review row. The 100% gate before clearance can be finalized.

apps/edr-freight-api/src/modules/bookings/bookings.controller.ts

@@ -1083,6 +1083,25 @@ export class BookingsController {
     return this.transitionService.enrichBookingResponse(booking);
   }
 
+  @Post(":id/clearance/doc-requests")
+  @BookingStaff(FREIGHT_PERMS.contracts.clearanceEtActions)
+  @ApiOperation({
+    summary:
+      "GL asks the customer for additional clearance document(s) — shown on the portal with author and time",
+  })
+  async requestAdditionalDocuments(
+    @Param("id", ParseUUIDPipe) id: string,
+    @Body("note") note: string,
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    await this.transitionService.requestAdditionalDocuments(
+      id,
+      note,
+      resolveAuthUserId(user),
+    );
+    return { success: true };
+  }
+
   @Get(":id/clearance/history")
   @BookingStaff([
     FREIGHT_PERMS.contracts.clearanceEtActions,

apps/edr-freight-api/src/modules/bookings/entities/booking-clearance-charge.entity.ts

@@ -14,15 +14,15 @@ export const CLEARANCE_CHARGE_STATUSES = [
 export type ClearanceChargeStatus = (typeof CLEARANCE_CHARGE_STATUSES)[number];
 
 /**
- * Post-finalization clearance charge billed to the customer — at most one
+ * Clearance charge billed to the customer. One PORT_CHARGES row per booking
- * PORT_CHARGES and one MISCELLANEOUS row per booking. GL Djibouti uploads the
+ * (enforced by a partial unique index) and any number of MISCELLANEOUS rows.
- * port-charges document (DOC_UPLOADED); GL Ethiopia sets amount + currency
+ * GL Djibouti uploads the port-charges document (DOC_UPLOADED); GL Ethiopia
- * (BILLED) and issues the invoice (SENT); the billing `clearance_charge.invoice.paid`
+ * sets amount + currency (BILLED) and issues the invoice (SENT); the billing
- * event marks it PAID. MISCELLANEOUS is created whole by GL Ethiopia and only
+ * `clearance_charge.invoice.paid` event marks it PAID. The two levels are
- * after the port charge is paid.
+ * independent — either may be raised first.
  */
 @Entity({ schema: 'freight', name: 'booking_clearance_charge' })
-@Index(['bookingId', 'type'], { unique: true })
+@Index(['bookingId'])
 export class BookingClearanceCharge extends BaseEntity {
   @Column({ name: 'booking_id', type: 'uuid' })
   bookingId!: string;

apps/edr-freight-api/src/modules/bookings/entities/booking-review-note.entity.ts

@@ -11,6 +11,12 @@ export const REVIEW_NOTE_TYPES = [
    * (price/files). One row per round — the draft/change-request loop can repeat.
    */
   'DRAFT_DECL_CHANGE_REQUEST',
+  /**
+   * GL asked the customer for additional clearance document(s). Shown as a
+   * thread on both the GL clearance page and the customer's portal — the
+   * customer answers by uploading an ad-hoc document.
+   */
+  'ADDITIONAL_DOC_REQUEST',
 ] as const;
 export type ReviewNoteType = (typeof REVIEW_NOTE_TYPES)[number];
 

apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts

@@ -66,6 +66,12 @@ export interface BookingClearanceView {
   }>;
   allApproved: boolean;
   documentsOpen: boolean;
+  docRequests: Array<{
+    id: string;
+    note: string;
+    byName: string | null;
+    at: string;
+  }>;
   phase?: string | null;
   milestones?: Array<{
     id: string;
@@ -206,9 +212,14 @@ export class BookingClearanceService {
       bookingId,
       'CHANGES_REQUESTED',
     );
+    const docRequestNotes = await this.bookingsRepository.findReviewNotes(
+      bookingId,
+      'ADDITIONAL_DOC_REQUEST',
+    );
     const reviewerNames = await this.bookingsRepository.resolveStaffNames([
       ...reviews.map((r) => r.reviewedByStaffId),
       ...queryNotes.map((n) => n.authorId),
+      ...docRequestNotes.map((n) => n.authorId),
     ]);
 
     const documents: BookingClearanceView['documents'] = [];
@@ -357,6 +368,12 @@ export class BookingClearanceService {
       documents,
       allApproved,
       documentsOpen: clearanceDocumentsOpen(booking),
+      docRequests: docRequestNotes.map((n) => ({
+        id: n.id,
+        note: n.note,
+        byName: n.authorId ? (reviewerNames.get(n.authorId) ?? null) : null,
+        at: n.createdAt.toISOString(),
+      })),
       phase,
       milestones: milestones.map((m) => ({
         id: m.id,

apps/edr-freight-web/backoffice/src/components/bookings/detail/AdditionalDocsRequestCard.tsx

@@ -0,0 +1,113 @@
+import { useState } from "react";
+import { useMutation } from "@tanstack/react-query";
+import {
+  Box,
+  Button,
+  Group,
+  Paper,
+  Stack,
+  Text,
+  Textarea,
+} from "@mantine/core";
+import { MessageSquarePlus, Send } from "lucide-react";
+import toast from "react-hot-toast";
+import type { Freight } from "@edr/types";
+
+import { SectionCard } from "./SectionCard";
+import { bookingsService } from "@/services/bookings.service";
+import { formatDateTime } from "@/lib/format";
+import { extractErrorMessage } from "@/utils/errorExtractor";
+
+export interface AdditionalDocsRequestCardProps {
+  bookingId: string;
+  /** Past requests, newest first. */
+  requests: Freight.ClearanceDocRequest[];
+  /** False once the shipment is paid — documents (and requests) are closed. */
+  canRequest: boolean;
+  onSent?: () => void;
+}
+
+/**
+ * GL asks the customer for additional clearance document(s) in plain words.
+ * The message, its author and its time show on the customer's portal beside
+ * the upload box, so the customer knows exactly what to send and who asked.
+ */
+export function AdditionalDocsRequestCard({
+  bookingId,
+  requests,
+  canRequest,
+  onSent,
+}: AdditionalDocsRequestCardProps) {
+  const [note, setNote] = useState("");
+
+  const send = useMutation({
+    mutationFn: () => bookingsService.requestAdditionalDocuments(bookingId, note),
+    onSuccess: () => {
+      toast.success("Request sent to the customer");
+      setNote("");
+      onSent?.();
+    },
+    onError: (e) =>
+      toast.error(extractErrorMessage(e, "Could not send the request")),
+  });
+
+  return (
+    <SectionCard
+      icon={MessageSquarePlus}
+      title="Ask for a document"
+      subtitle="The customer sees your message, who wrote it, and uploads the file from their portal."
+      accent="edr-green"
+    >
+      <Stack gap="sm">
+        {canRequest ? (
+          <Box>
+            <Textarea
+              placeholder="e.g. Please send the amended commercial invoice showing the revised unit price."
+              value={note}
+              onChange={(e) => setNote(e.currentTarget.value)}
+              autosize
+              minRows={3}
+              radius="md"
+              size="sm"
+            />
+            <Group justify="flex-end" mt={8}>
+              <Button
+                size="compact-sm"
+                color="edr-green"
+                radius="md"
+                leftSection={<Send size={14} />}
+                loading={send.isPending}
+                disabled={!note.trim()}
+                onClick={() => send.mutate()}
+              >
+                Send request
+              </Button>
+            </Group>
+          </Box>
+        ) : (
+          <Text fz="12.5px" c="dimmed">
+            This shipment is settled — document requests are closed.
+          </Text>
+        )}
+
+        {requests.length > 0 && (
+          <Stack gap={8}>
+            <Text fz="11px" fw={700} tt="uppercase" c="dimmed" lts="0.05em">
+              Sent requests
+            </Text>
+            {requests.map((r) => (
+              <Paper key={r.id} withBorder radius="md" p="xs">
+                <Text fz="12.5px" c="edr-text">
+                  {r.note}
+                </Text>
+                <Text fz="11px" c="dimmed" mt={4}>
+                  {r.byName ?? "Staff"} · {formatDateTime(r.at)}
+                </Text>
+              </Paper>
+            ))}
+          </Stack>
+        )}
+      </Stack>
+    </SectionCard>
+  );
+}

apps/edr-freight-web/backoffice/src/components/contracts/ClearanceChargesTab.tsx

@@ -67,6 +67,8 @@ export function ClearanceChargesTab({
   onViewFile,
 }: ClearanceChargesTabProps) {
   const qc = useQueryClient();
+  // Bumped after each create so the form remounts empty for the next charge.
+  const [miscCreated, setMiscCreated] = useState(0);
   const { data: charges, isLoading } = useQuery({
     queryKey: ["clearance-charges", bookingId],
     queryFn: () => bookingsService.getClearanceCharges(bookingId),
@@ -109,6 +111,8 @@ export function ClearanceChargesTab({
       bookingsService.createMiscellaneousCharge(bookingId, p.file, p),
     onSuccess: (next) => {
       toast.success("Miscellaneous charge created");
+      // Remount the form so the next charge starts from an empty one.
+      setMiscCreated((n) => n + 1);
       refresh(next);
     },
     onError,
@@ -124,7 +128,9 @@ export function ClearanceChargesTab({
   }
 
   const port = (charges ?? []).find((c) => c.type === "PORT_CHARGES") ?? null;
-  const misc = (charges ?? []).find((c) => c.type === "MISCELLANEOUS") ?? null;
+  const miscCharges = (charges ?? []).filter(
+    (c) => c.type === "MISCELLANEOUS",
+  );
   const busy =
     uploadPort.isPending || bill.isPending || send.isPending || createMisc.isPending;
 
@@ -137,7 +143,7 @@ export function ClearanceChargesTab({
   return (
     <Stack gap="md" maw={860}>
       <ChargeCard
-        title="1 · Port charges"
+        title="Port charges"
         charge={port}
         roleMode={roleMode}
         busy={busy}
@@ -175,34 +181,48 @@ export function ClearanceChargesTab({
         }
       />
 
-      <ChargeCard
+      {/* Any number of miscellaneous charges, in any order relative to the
-        title="2 · Miscellaneous charges"
+          port charge — each is billed and paid on its own. */}
-        charge={misc}
+      {miscCharges.map((c, i) => (
-        roleMode={roleMode}
+        <ChargeCard
-        busy={busy}
+          key={c.id}
-        emptyHint={
+          title={
-          port?.status !== "PAID"
+            miscCharges.length > 1
-            ? "Unlocks once the port charge is paid."
+              ? `Miscellaneous charge ${i + 1}`
-            : roleMode === "ET"
+              : "Miscellaneous charge"
-              ? "Create the miscellaneous charge with its document, amount and currency."
+          }
-              : "GL Ethiopia creates this charge once the port charge is paid."
+          charge={c}
-        }
+          roleMode={roleMode}
-        onViewFile={onViewFile}
+          busy={busy}
-        onBill={(amount, currency) =>
+          emptyHint=""
-          misc && bill.mutate({ chargeId: misc.id, amount, currency })
+          onViewFile={onViewFile}
-        }
+          onBill={(amount, currency) =>
-        onSend={() => misc && send.mutate(misc.id)}
+            bill.mutate({ chargeId: c.id, amount, currency })
-        etCreate={
+          }
-          roleMode === "ET" && !misc && port?.status === "PAID" ? (
+          onSend={() => send.mutate(c.id)}
-            <MiscCreateForm
+        />
-              busy={createMisc.isPending}
+      ))}
-              onCreate={(file, amount, currency) =>
+
-                createMisc.mutate({ file, amount, currency })
+      {roleMode === "ET" && (
-              }
+        <Paper withBorder radius="md" p="md">
-            />
+          <Text fz="14px" fw={700} c="edr-text" mb={4}>
-          ) : null
+            {miscCharges.length > 0
-        }
+              ? "Add another miscellaneous charge"
-      />
+              : "Add a miscellaneous charge"}
+          </Text>
+          <Text fz="12px" c="dimmed" mb="sm">
+            Upload the supporting document and set the amount. You can raise as
+            many as the shipment needs, before or after the port charge.
+          </Text>
+          <MiscCreateForm
+            key={miscCreated}
+            busy={createMisc.isPending}
+            onCreate={(file, amount, currency) =>
+              createMisc.mutate({ file, amount, currency })
+            }
+          />
+        </Paper>
+      )}
 
       {totals.size > 0 && (
         <Paper withBorder radius="md" p="md">

apps/edr-freight-web/backoffice/src/pages/bookings/DocumentClearanceDetailPage.tsx

@@ -36,6 +36,7 @@ import {
   BookingContractCard,
 } from "@/components/bookings/detail";
 import { ClearanceReviewSection } from "@/components/bookings/detail/ClearanceReviewSection";
+import { AdditionalDocsRequestCard } from "@/components/bookings/detail/AdditionalDocsRequestCard";
 import { ClearancePhaseStepper } from "@/components/contracts/ClearancePhaseStepper";
 import { PhasedClearanceActionPanel } from "@/components/contracts/PhasedClearanceActionPanel";
 import { ClearanceMilestoneTimeline } from "@/components/contracts/ClearanceMilestoneTimeline";
@@ -363,6 +364,14 @@ export default function DocumentClearanceDetailPage() {
               <Grid.Col span={{ base: 12, lg: isPhasedGeneral ? 5 : 4 }}>
                 <Box style={{ position: "sticky", top: 24 }}>
                   <Stack gap="lg">
+                    {/* Documents stay open until payment, so GL can ask for a
+                        missing file at any point in that window. */}
+                    <AdditionalDocsRequestCard
+                      bookingId={id!}
+                      requests={clearance.docRequests ?? []}
+                      canRequest={!documentsClosed}
+                      onSent={() => void refetch()}
+                    />
                     {booking ? <BookingCompanyCard booking={booking} /> : null}
                     {booking ? <BookingContractCard booking={booking} /> : null}
                     {isPhasedGeneral ? (

apps/edr-freight-web/backoffice/src/services/bookings.service.ts

@@ -432,6 +432,11 @@ export const bookingsService = {
     return unwrap(response.data) as Freight.ClearanceView;
   },
 
+  /** GL asks the customer for additional clearance document(s). */
+  requestAdditionalDocuments: async (id: string, note: string): Promise<void> => {
+    await client.post(`/bookings/${id}/clearance/doc-requests`, { note });
+  },
+
   /** Clearance action history — reviews, workflow steps, charges (newest first). */
   getClearanceHistory: async (
     id: string,

apps/edr-freight-web/portal/src/pages/bookings/clearance/ClearanceFlow.tsx

@@ -12,6 +12,7 @@ import {
   Download,
   Eye,
   FileText,
+  MessageSquare,
 } from "lucide-react";
 
 import type { Freight } from "@edr/types";
@@ -55,6 +56,7 @@ export function ClearanceFlow({ booking, flow, footer }: ClearanceFlowProps) {
     clearance,
     customerDocs,
     glDocs,
+    workflowFiles,
     isReady,
     needsCompletion,
     awaitingGlCompletion,
@@ -152,6 +154,56 @@ export function ClearanceFlow({ booking, flow, footer }: ClearanceFlowProps) {
         ))}
       </Stack>
 
+      {/* Customs paperwork GL produced for this shipment — declaration, T1
+          transit permit, Djibouti documents. These live in `workflowFiles`
+          rather than the seeded output set, so they need their own section:
+          without it the customer never sees their own declaration or T1. */}
+      {workflowFiles.length > 0 && (
+        <>
+          <Text fz="12.5px" fw={700} c="#10202F" mt="lg" mb={8}>
+            Clearance documents from Global Logistics
+          </Text>
+          <Stack gap={8}>
+            {workflowFiles.map((doc) => (
+              <Group
+                key={doc.code}
+                justify="space-between"
+                wrap="nowrap"
+                className="rounded-xl"
+                style={{ border: `1px solid ${BORDER}`, padding: 10 }}
+              >
+                <Group gap={10} wrap="nowrap" style={{ minWidth: 0 }}>
+                  <Box c="#2E5B96">
+                    <FileText size={18} />
+                  </Box>
+                  <Text fz="13px" c="#10202F" truncate>
+                    {doc.label}
+                  </Text>
+                </Group>
+                <Group gap={8} wrap="nowrap">
+                  {isViewable({ name: doc.file.name, url: "" }) && (
+                    <IconSquare
+                      icon={<Eye size={15} />}
+                      onClick={() =>
+                        void fetchViewableFile(doc.file.id, doc.file.name).then(
+                          view,
+                        )
+                      }
+                    />
+                  )}
+                  <IconSquare
+                    icon={<Download size={15} />}
+                    onClick={() =>
+                      void downloadStoredFile(doc.file.id, doc.file.name)
+                    }
+                  />
+                </Group>
+              </Group>
+            ))}
+          </Stack>
+        </>
+      )}
+
       {/* GL output documents (read-only to the customer). */}
       {glDocs.length > 0 && (
         <>
@@ -209,6 +261,37 @@ export function ClearanceFlow({ booking, flow, footer }: ClearanceFlowProps) {
         </>
       )}
 
+      {/* What Global Logistics asked for, in their own words — placed directly
+          above the upload box so the customer reads the ask and answers it in
+          one place. Newest first. */}
+      {(clearance.docRequests?.length ?? 0) > 0 && (
+        <Box mt="lg">
+          <Text fz="12.5px" fw={700} c="#10202F" mb={8}>
+            Requested by Global Logistics
+          </Text>
+          <Stack gap={8}>
+            {clearance.docRequests!.map((r) => (
+              <Alert
+                key={r.id}
+                color="blue"
+                variant="light"
+                radius="md"
+                icon={<MessageSquare size={16} />}
+                p="xs"
+              >
+                <Text fz="12.5px" c="#10202F">
+                  {r.note}
+                </Text>
+                <Text fz="11px" c="dimmed" mt={4}>
+                  {r.byName ?? "Global Logistics"} ·{" "}
+                  {new Date(r.at).toLocaleString()}
+                </Text>
+              </Alert>
+            ))}
+          </Stack>
+        </Box>
+      )}
+
       {canUpload ? (
         <ClearanceAdHocUploadSection
           rows={adHoc}

apps/edr-freight-web/portal/src/pages/bookings/clearance/useClearanceFlow.ts

@@ -97,6 +97,18 @@ export function useClearanceFlow(booking: Freight.IBooking) {
     () => (clearance?.documents ?? []).filter((d) => d.uploadedBy === "gl"),
     [clearance],
   );
+  // Phased customs paperwork (declaration, T1 transit permit, Djibouti docs).
+  // Separate from `glDocs`, which only covers the seeded output-document set —
+  // these carry the shipment's own declaration and permit.
+  const workflowFiles = useMemo(
+    () =>
+      (clearance?.workflowFiles ?? []).filter(
+        (f): f is Freight.ClearanceWorkflowFile & {
+          file: NonNullable<Freight.ClearanceWorkflowFile["file"]>;
+        } => Boolean(f.file),
+      ),
+    [clearance],
+  );
 
   // OPERATION_CHANGES_REQUESTED re-opens the same pick-a-day flow: the
   // customer resubmits via the same clearance/proceed endpoint.
@@ -205,6 +217,7 @@ export function useClearanceFlow(booking: Freight.IBooking) {
     isLoading: clearanceQuery.isLoading,
     customerDocs,
     glDocs,
+    workflowFiles,
     isReady,
     needsCompletion,
     completeTo,

packages/types/src/freight/index.ts

@@ -856,6 +856,15 @@ export interface ClearanceCharge {
   paidAt: string | null;
 }
 
+/** A GL→customer request for additional clearance document(s). */
+export interface ClearanceDocRequest {
+  id: string;
+  note: string;
+  /** Staff display name; null when unresolvable. */
+  byName: string | null;
+  at: string;
+}
+
 /** One entry of a clearance document's audit trail, oldest first. */
 export interface ClearanceDocumentEvent {
   type: "UPLOADED" | "RESUBMITTED" | "QUERIED" | "APPROVED";
@@ -930,6 +939,8 @@ export interface ClearanceView {
    * clearance is finalized.
    */
   documentsOpen?: boolean;
+  /** GL→customer requests for additional documents, newest first. */
+  docRequests?: ClearanceDocRequest[];
   /** Phased clearance (GENERAL + customs per-booking). */
   phase?: ContractDocPhase | null;
   milestones?: IClearanceMilestone[];