diff --git a/apps/edr-freight-web/backoffice/src/components/customers/ChangeRequestReview.tsx b/apps/edr-freight-web/backoffice/src/components/customers/ChangeRequestReview.tsx
new file mode 100644
index 000000000..a5de7335a
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/components/customers/ChangeRequestReview.tsx
@@ -0,0 +1,324 @@
+import {
+  Alert,
+  Badge,
+  Box,
+  Button,
+  Card,
+  Group,
+  Modal,
+  SimpleGrid,
+  Stack,
+  Text,
+  Textarea,
+} from "@mantine/core";
+import { useQuery, useMutation } from "@tanstack/react-query";
+import { AlertTriangle, ClipboardCheck, Clock } from "lucide-react";
+import { useState } from "react";
+
+import { api } from "@/services/api";
+import type { Company, CompanyChangeRequest } from "@/types/customer";
+import { formatDate, humanize } from "./format";
+
+/** Friendly labels for the proposed-change snapshot keys (UpdateProfileDto). */
+const FIELD_LABELS: Record<string, string> = {
+  companyName: "Company name",
+  companyEmail: "Company email",
+  companyPhone: "Company phone",
+  companyLocation: "Location",
+  companyAddress: "Address",
+  tin: "TIN",
+  vatNumber: "VAT number",
+  fanNumber: "FAN number",
+  nationality: "Nationality",
+  licenceNumber: "Licence number",
+  contactPersonName: "Contact person",
+  contactPersonPosition: "Contact position",
+  contactPersonEmail: "Contact email",
+  contactPersonPhone: "Contact phone",
+  generalManagerName: "General manager",
+  generalManagerEmail: "GM email",
+  generalManagerPhone: "GM phone",
+  poaName: "PoA name",
+  poaPhone: "PoA phone",
+  poaEmail: "PoA email",
+  poaLocation: "PoA location",
+  poaAddress: "PoA address",
+  region: "Region",
+  zone: "Zone",
+  woreda: "Woreda",
+  kebele: "Kebele",
+  houseNo: "House no.",
+};
+
+/** Best-effort current value on the live company for a proposed field key. */
+function currentValue(company: Company, key: string): string {
+  const c = company as unknown as Record<string, unknown>;
+  const attrs = (company.attributes ?? {}) as Record<string, unknown>;
+  const map: Record<string, unknown> = {
+    companyName: c.name,
+    companyEmail: c.email,
+    companyPhone: c.phone,
+    companyLocation: c.country,
+    companyAddress: c.address,
+    tin: c.tin,
+    vatNumber: c.vatNumber,
+    fanNumber: c.fanNumber,
+    nationality: c.nationality,
+    contactPersonName: c.contactPersonName ?? attrs.contactPersonName,
+    contactPersonPhone: c.contactPersonPhone ?? attrs.contactPersonPhone,
+    generalManagerName: c.generalManagerName ?? attrs.generalManagerName,
+    generalManagerEmail: c.generalManagerEmail ?? attrs.generalManagerEmail,
+    generalManagerPhone: c.generalManagerPhone ?? attrs.generalManagerPhone,
+  };
+  const v = key in map ? map[key] : (c[key] ?? attrs[key]);
+  return v === null || v === undefined || v === "" ? "—" : String(v);
+}
+
+function DiffRow({
+  label,
+  from,
+  to,
+}: {
+  label: string;
+  from: string;
+  to: string;
+}) {
+  const changed = from !== to;
+  return (
+    <Stack gap={2}>
+      <Text size="xs" fw={600} c="edr-muted" tt="uppercase">
+        {label}
+      </Text>
+      <Group gap={8} wrap="nowrap" align="center">
+        <Text
+          size="sm"
+          c="dimmed"
+          td={changed ? "line-through" : undefined}
+          style={{ wordBreak: "break-word" }}
+        >
+          {from}
+        </Text>
+        {changed && (
+          <>
+            <Text size="sm" c="edr-muted">
+              →
+            </Text>
+            <Text size="sm" fw={600} c="edr-text">
+              {to}
+            </Text>
+          </>
+        )}
+      </Group>
+    </Stack>
+  );
+}
+
+/**
+ * Backoffice review surface for a customer's staged profile edits. Shows the
+ * pending change request as a proposed-vs-current diff with Approve / Reject
+ * (with note) actions, plus a short history of past decisions.
+ */
+export function ChangeRequestReview({ company }: { company: Company }) {
+  const query = useQuery(
+    api.customers.changeRequests.queryOptions({ input: { id: company.id } }),
+  );
+  const approve = useMutation(
+    api.customers.approveChangeRequest.mutationOptions(),
+  );
+  const reject = useMutation(
+    api.customers.rejectChangeRequest.mutationOptions(),
+  );
+
+  const [rejectId, setRejectId] = useState<string | null>(null);
+  const [note, setNote] = useState("");
+
+  const requests = query.data ?? [];
+  const pending = requests.find((r) => r.status === "pending");
+  const history = requests.filter((r) => r.status !== "pending").slice(0, 5);
+
+  if (!pending && history.length === 0) return null;
+
+  const proposedKeys = pending
+    ? Object.keys(pending.snapshot ?? {})
+    : ([] as string[]);
+  const docCount = pending?.documentFileIds?.length ?? 0;
+
+  const confirmReject = () => {
+    if (!rejectId) return;
+    reject.mutate(
+      { id: rejectId, note: note.trim() },
+      {
+        onSuccess: () => {
+          setRejectId(null);
+          setNote("");
+        },
+      },
+    );
+  };
+
+  return (
+    <>
+      {pending && (
+        <Card withBorder>
+          <Stack gap="md">
+            <Group justify="space-between">
+              <Group gap="sm">
+                <ClipboardCheck size={18} className="text-edr-muted" />
+                <Text fw={600} c="edr-text">
+                  Profile changes awaiting review
+                </Text>
+                <Badge color="yellow" variant="light" radius="md">
+                  Pending
+                </Badge>
+              </Group>
+              <Text size="xs" c="dimmed">
+                Submitted {formatDate(pending.submittedAt ?? pending.createdAt)}
+              </Text>
+            </Group>
+
+            {proposedKeys.length > 0 ? (
+              <SimpleGrid cols={{ base: 1, sm: 2, lg: 3 }} spacing="lg">
+                {proposedKeys.map((key) => (
+                  <DiffRow
+                    key={key}
+                    label={FIELD_LABELS[key] ?? humanize(key)}
+                    from={currentValue(company, key)}
+                    to={
+                      pending.snapshot[key] === null ||
+                      pending.snapshot[key] === undefined ||
+                      pending.snapshot[key] === ""
+                        ? "—"
+                        : String(pending.snapshot[key])
+                    }
+                  />
+                ))}
+              </SimpleGrid>
+            ) : (
+              <Text size="sm" c="dimmed">
+                No field changes — document uploads only.
+              </Text>
+            )}
+
+            {docCount > 0 && (
+              <Text size="sm" c="dimmed">
+                {docCount} document{docCount === 1 ? "" : "s"} uploaded with this
+                request — review them in the Documents tab.
+              </Text>
+            )}
+
+            <Group justify="flex-end" gap="sm">
+              <Button
+                variant="light"
+                color="red"
+                onClick={() => {
+                  setRejectId(pending.id);
+                  setNote("");
+                }}
+              >
+                Reject
+              </Button>
+              <Button
+                color="edr-green"
+                loading={approve.isPending}
+                onClick={() => approve.mutate({ id: pending.id })}
+              >
+                Approve changes
+              </Button>
+            </Group>
+          </Stack>
+        </Card>
+      )}
+
+      {history.length > 0 && (
+        <Card withBorder>
+          <Stack gap="sm">
+            <Text fw={600} c="edr-text">
+              Review history
+            </Text>
+            {history.map((r: CompanyChangeRequest) => (
+              <Group key={r.id} gap="sm" wrap="nowrap" align="flex-start">
+                <Badge
+                  color={r.status === "approved" ? "edr-green" : "red"}
+                  variant="light"
+                  radius="md"
+                  tt="capitalize"
+                >
+                  {r.status}
+                </Badge>
+                <Box style={{ flex: 1 }}>
+                  <Text size="sm" c="edr-text">
+                    {formatDate(r.reviewedAt ?? r.updatedAt)}
+                  </Text>
+                  {r.note && (
+                    <Text size="xs" c="dimmed">
+                      Note: {r.note}
+                    </Text>
+                  )}
+                </Box>
+              </Group>
+            ))}
+          </Stack>
+        </Card>
+      )}
+
+      <Modal
+        opened={rejectId !== null}
+        onClose={() => setRejectId(null)}
+        title="Reject changes"
+        centered
+        radius="lg"
+      >
+        <Stack gap="md">
+          <Alert color="red" variant="light" icon={<AlertTriangle size={18} />}>
+            The customer will see this note and can amend and resubmit.
+          </Alert>
+          <Textarea
+            label="Reason for rejection"
+            placeholder="e.g. The company address doesn't match the trade license."
+            autosize
+            minRows={3}
+            value={note}
+            onChange={(e) => setNote(e.currentTarget.value)}
+            required
+          />
+          <Group justify="flex-end" gap="sm">
+            <Button
+              variant="default"
+              onClick={() => setRejectId(null)}
+              disabled={reject.isPending}
+            >
+              Cancel
+            </Button>
+            <Button
+              color="red"
+              loading={reject.isPending}
+              disabled={note.trim().length === 0}
+              onClick={confirmReject}
+            >
+              Reject changes
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+    </>
+  );
+}
+
+/** Compact "N changes pending" pill for the customer list/detail header. */
+export function ChangeRequestPendingBadge({ companyId }: { companyId: string }) {
+  const query = useQuery(
+    api.customers.changeRequests.queryOptions({ input: { id: companyId } }),
+  );
+  const pending = (query.data ?? []).some((r) => r.status === "pending");
+  if (!pending) return null;
+  return (
+    <Badge
+      color="yellow"
+      variant="light"
+      radius="md"
+      leftSection={<Clock size={12} />}
+    >
+      Changes pending review
+    </Badge>
+  );
+}
diff --git a/apps/edr-freight-web/backoffice/src/components/customers/badges.tsx b/apps/edr-freight-web/backoffice/src/components/customers/badges.tsx
index 5bd6a7527..76555a014 100644
--- a/apps/edr-freight-web/backoffice/src/components/customers/badges.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/customers/badges.tsx
@@ -1,6 +1,16 @@
 import type { Freight } from "@edr/types";
-import { Badge, Button, Group, Tooltip } from "@mantine/core";
+import {
+  Badge,
+  Button,
+  Group,
+  Modal,
+  Stack,
+  Text,
+  Textarea,
+  Tooltip,
+} from "@mantine/core";
 import { useMutation } from "@tanstack/react-query";
+import { useState } from "react";
 import { api } from "@/services/api";
 
 import type {
@@ -25,6 +35,7 @@ const badgeStyle = {
 const STATUS_COLOR: Record<CompanyStatus | ProfileStatus, string> = {
   active: "edr-green",
   pending: "yellow",
+  rejected: "red",
   suspended: "orange",
   blacklisted: "red",
 };
@@ -266,7 +277,9 @@ export function InvoiceStatusBadge({
 
 /**
  * Inline approval action buttons for a profile row.
- * Transitions: pending → approve/reject | active → suspend | suspended → reactivate/blacklist | blacklisted → reinstate
+ * Transitions: pending → approve / reject-with-note | rejected → approve (override) |
+ * active → suspend | suspended → reactivate/blacklist | blacklisted → reinstate.
+ * Rejecting captures a note the customer sees so they can fix and reapply.
  */
 export function ProfileApprovalActions({
   profileId,
@@ -278,33 +291,102 @@ export function ProfileApprovalActions({
   const { mutate, isPending } = useMutation(
     api.customers.setProfileStatus.mutationOptions(),
   );
+  const [rejectOpen, setRejectOpen] = useState(false);
+  const [note, setNote] = useState("");
 
   const act = (next: ProfileStatus) => mutate({ profileId, status: next });
 
+  const confirmReject = () => {
+    mutate(
+      { profileId, status: "rejected", note: note.trim() },
+      { onSuccess: () => setRejectOpen(false) },
+    );
+  };
+
+  const rejectModal = (
+    <Modal
+      opened={rejectOpen}
+      onClose={() => setRejectOpen(false)}
+      title="Reject profile"
+      centered
+      radius="lg"
+    >
+      <Stack gap="md">
+        <Text size="sm" c="dimmed">
+          Tell the customer what needs fixing. They'll see this note and can
+          amend and resubmit the role for approval.
+        </Text>
+        <Textarea
+          label="Reason for rejection"
+          placeholder="e.g. The uploaded business license is expired."
+          autosize
+          minRows={3}
+          value={note}
+          onChange={(e) => setNote(e.currentTarget.value)}
+          required
+        />
+        <Group justify="flex-end" gap="sm">
+          <Button
+            variant="default"
+            onClick={() => setRejectOpen(false)}
+            disabled={isPending}
+          >
+            Cancel
+          </Button>
+          <Button
+            color="red"
+            loading={isPending}
+            disabled={note.trim().length === 0}
+            onClick={confirmReject}
+          >
+            Reject profile
+          </Button>
+        </Group>
+      </Stack>
+    </Modal>
+  );
+
   if (status === "pending") {
     return (
-      <Group gap={6} wrap="nowrap">
-        <Button
-          size="xs"
-          variant="light"
-          color="edr-green"
-          radius="md"
-          loading={isPending}
-          onClick={() => act("active")}
-        >
-          Approve
-        </Button>
-        <Button
-          size="xs"
-          variant="light"
-          color="red"
-          radius="md"
-          loading={isPending}
-          onClick={() => act("blacklisted")}
-        >
-          Reject
-        </Button>
-      </Group>
+      <>
+        {rejectModal}
+        <Group gap={6} wrap="nowrap">
+          <Button
+            size="xs"
+            variant="light"
+            color="edr-green"
+            radius="md"
+            loading={isPending}
+            onClick={() => act("active")}
+          >
+            Approve
+          </Button>
+          <Button
+            size="xs"
+            variant="light"
+            color="red"
+            radius="md"
+            onClick={() => setRejectOpen(true)}
+          >
+            Reject
+          </Button>
+        </Group>
+      </>
+    );
+  }
+
+  if (status === "rejected") {
+    return (
+      <Button
+        size="xs"
+        variant="light"
+        color="edr-green"
+        radius="md"
+        loading={isPending}
+        onClick={() => act("active")}
+      >
+        Approve
+      </Button>
     );
   }
 
diff --git a/apps/edr-freight-web/backoffice/src/components/customers/index.ts b/apps/edr-freight-web/backoffice/src/components/customers/index.ts
index 620b5ec35..2a87e3b0c 100644
--- a/apps/edr-freight-web/backoffice/src/components/customers/index.ts
+++ b/apps/edr-freight-web/backoffice/src/components/customers/index.ts
@@ -9,5 +9,9 @@ export {
   ProfileStatusBadge,
   ProfileTypeBadge,
 } from "./badges";
+export {
+  ChangeRequestReview,
+  ChangeRequestPendingBadge,
+} from "./ChangeRequestReview";
 export { formatBytes, formatDate, formatMoney, humanize } from "./format";
 export { TableCard, type TableCardProps } from "./TableCard";
diff --git a/apps/edr-freight-web/backoffice/src/constants/QUERY_KEYS.ts b/apps/edr-freight-web/backoffice/src/constants/QUERY_KEYS.ts
index bd1c51e47..2ceaae870 100644
--- a/apps/edr-freight-web/backoffice/src/constants/QUERY_KEYS.ts
+++ b/apps/edr-freight-web/backoffice/src/constants/QUERY_KEYS.ts
@@ -38,6 +38,8 @@ export const QUERY_KEYS = {
     documents: (id: string) =>
       ["customers", "detail", id, "documents"] as const,
     payments: (id: string) => ["customers", "detail", id, "payments"] as const,
+    changeRequests: (id: string) =>
+      ["customers", "detail", id, "change-requests"] as const,
   },
 
   INVOICES: {
diff --git a/apps/edr-freight-web/backoffice/src/constants/URLS.ts b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
index 05bb06372..77a3bc95e 100644
--- a/apps/edr-freight-web/backoffice/src/constants/URLS.ts
+++ b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
@@ -76,6 +76,12 @@ export const URL_CONSTANTS = {
     DOCUMENTS: (id: string) => `/companies/${id}/documents`,
     PROFILE_STATUS: (profileId: string) =>
       `/companies/company-profiles/${profileId}/status`,
+    CHANGE_REQUESTS: (companyId: string) =>
+      `/companies/${companyId}/change-requests`,
+    CHANGE_REQUEST_APPROVE: (id: string) =>
+      `/companies/change-requests/${id}/approve`,
+    CHANGE_REQUEST_REJECT: (id: string) =>
+      `/companies/change-requests/${id}/reject`,
     BOOKINGS_CUSTOMER_VIEW: (id: string) =>
       `/bookings/by-company/${id}/customer-view`,
     PAYMENTS_CUSTOMER_VIEW: (id: string) =>
diff --git a/apps/edr-freight-web/backoffice/src/pages/customers/CustomerDetailPage.tsx b/apps/edr-freight-web/backoffice/src/pages/customers/CustomerDetailPage.tsx
index ad888b1f6..609491d47 100644
--- a/apps/edr-freight-web/backoffice/src/pages/customers/CustomerDetailPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/customers/CustomerDetailPage.tsx
@@ -32,6 +32,8 @@ import { useNavigate, useParams } from "react-router-dom";
 
 import {
   BookingStatusBadge,
+  ChangeRequestPendingBadge,
+  ChangeRequestReview,
   CompanyStatusBadge,
   CompanyTypeBadge,
   InvoiceStatusBadge,
@@ -508,6 +510,7 @@ export default function CustomerDetailPage() {
           <Group gap="xs" wrap="nowrap">
             <CompanyTypeBadge type={company.type} />
             <CompanyStatusBadge status={company.status} />
+            <ChangeRequestPendingBadge companyId={company.id} />
           </Group>
         }
       />
@@ -534,6 +537,8 @@ export default function CustomerDetailPage() {
         {/* OVERVIEW */}
         <Tabs.Panel value="overview" pt="lg">
           <Stack gap="lg">
+            <ChangeRequestReview company={company} />
+
             <KpiStrip
               items={[
                 {
diff --git a/apps/edr-freight-web/backoffice/src/services/api.ts b/apps/edr-freight-web/backoffice/src/services/api.ts
index c991c54f6..7710e077f 100644
--- a/apps/edr-freight-web/backoffice/src/services/api.ts
+++ b/apps/edr-freight-web/backoffice/src/services/api.ts
@@ -3,6 +3,7 @@ import type { FleetResourceSlug } from "@/pages/fleet/config/resources";
 import type { BookingDetail } from "@/types/booking";
 import type {
   Company,
+  CompanyChangeRequest,
   CompanyListFilter,
   CompanyProfile,
   CompanyStats,
@@ -2261,13 +2262,13 @@ export const api = {
     ),
 
     setProfileStatus: endpoint<
-      { profileId: string; status: ProfileStatus },
+      { profileId: string; status: ProfileStatus; note?: string },
       CompanyProfile
     >(
       "customers",
       "setProfileStatus",
-      ({ profileId, status }) =>
-        customersService.setProfileStatus(profileId, status),
+      ({ profileId, status, note }) =>
+        customersService.setProfileStatus(profileId, status, note),
       undefined,
       (_input, data) => [
         QUERY_KEYS.CUSTOMERS.byId(data.companyId),
@@ -2275,6 +2276,37 @@ export const api = {
       ],
     ),
 
+    changeRequests: endpoint<{ id: string }, CompanyChangeRequest[]>(
+      "customers",
+      "changeRequests",
+      ({ id }) => customersService.changeRequests(id),
+      ({ id }) => QUERY_KEYS.CUSTOMERS.changeRequests(id),
+    ),
+
+    approveChangeRequest: endpoint<{ id: string }, CompanyChangeRequest>(
+      "customers",
+      "approveChangeRequest",
+      ({ id }) => customersService.approveChangeRequest(id),
+      undefined,
+      (_input, data) => [
+        QUERY_KEYS.CUSTOMERS.changeRequests(data.companyId),
+        QUERY_KEYS.CUSTOMERS.byId(data.companyId),
+        QUERY_KEYS.CUSTOMERS.ROOT,
+      ],
+    ),
+
+    rejectChangeRequest: endpoint<{ id: string; note: string }, CompanyChangeRequest>(
+      "customers",
+      "rejectChangeRequest",
+      ({ id, note }) => customersService.rejectChangeRequest(id, note),
+      undefined,
+      (_input, data) => [
+        QUERY_KEYS.CUSTOMERS.changeRequests(data.companyId),
+        QUERY_KEYS.CUSTOMERS.byId(data.companyId),
+        QUERY_KEYS.CUSTOMERS.ROOT,
+      ],
+    ),
+
     setCompanyStatus: endpoint<{ companyId: string; status: string }, unknown>(
       "customers",
       "setCompanyStatus",
diff --git a/apps/edr-freight-web/backoffice/src/services/customers.service.ts b/apps/edr-freight-web/backoffice/src/services/customers.service.ts
index 9ac20093c..cafe0aece 100644
--- a/apps/edr-freight-web/backoffice/src/services/customers.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/customers.service.ts
@@ -2,6 +2,7 @@ import { api as apiClient } from "@/auth/http";
 import { URL_CONSTANTS } from "@/constants/URLS";
 import type {
   Company,
+  CompanyChangeRequest,
   CompanyListFilter,
   CompanyProfile,
   CompanyStats,
@@ -80,11 +81,15 @@ export const customersService = {
       .then((r) => r.data);
   },
 
-  setProfileStatus(profileId: string, status: ProfileStatus): Promise<CompanyProfile> {
+  setProfileStatus(
+    profileId: string,
+    status: ProfileStatus,
+    note?: string,
+  ): Promise<CompanyProfile> {
     return apiClient
       .patch<CompanyProfile>(
         URL_CONSTANTS.COMPANIES.PROFILE_STATUS(profileId),
-        { status },
+        { status, note },
       )
       .then((r) => r.data);
   },
@@ -95,4 +100,32 @@ export const customersService = {
       .patch(URL_CONSTANTS.COMPANIES.BY_ID(companyId), { status })
       .then((r) => r.data);
   },
+
+  /** List a company's profile-edit change requests (newest first). */
+  changeRequests(companyId: string): Promise<CompanyChangeRequest[]> {
+    return apiClient
+      .get<CompanyChangeRequest[]>(
+        URL_CONSTANTS.COMPANIES.CHANGE_REQUESTS(companyId),
+      )
+      .then((r) => r.data);
+  },
+
+  /** Approve a pending change request — applies the proposed changes. */
+  approveChangeRequest(id: string): Promise<CompanyChangeRequest> {
+    return apiClient
+      .post<CompanyChangeRequest>(
+        URL_CONSTANTS.COMPANIES.CHANGE_REQUEST_APPROVE(id),
+      )
+      .then((r) => r.data);
+  },
+
+  /** Reject a pending change request with a note. */
+  rejectChangeRequest(id: string, note: string): Promise<CompanyChangeRequest> {
+    return apiClient
+      .post<CompanyChangeRequest>(
+        URL_CONSTANTS.COMPANIES.CHANGE_REQUEST_REJECT(id),
+        { note },
+      )
+      .then((r) => r.data);
+  },
 };
diff --git a/apps/edr-freight-web/backoffice/src/types/customer.ts b/apps/edr-freight-web/backoffice/src/types/customer.ts
index e92d75c89..3c9119d4f 100644
--- a/apps/edr-freight-web/backoffice/src/types/customer.ts
+++ b/apps/edr-freight-web/backoffice/src/types/customer.ts
@@ -30,7 +30,12 @@ export type ProfileType =
   | "transporter";
 
 /** Mirrors backend `ProfileStatus`. */
-export type ProfileStatus = "active" | "pending" | "suspended" | "blacklisted";
+export type ProfileStatus =
+  | "active"
+  | "pending"
+  | "rejected"
+  | "suspended"
+  | "blacklisted";
 
 /** A business-license document uploaded for a company profile. */
 export interface LicenseFile {
@@ -52,6 +57,29 @@ export interface CompanyProfile {
   /** Business-license documents uploaded for this profile. */
   licenseFiles?: LicenseFile[];
   attributes?: Record<string, unknown> | null;
+  /** Reviewer note when the role is rejected. */
+  reviewNote?: string | null;
+  createdAt: string;
+  updatedAt: string;
+}
+
+/** Lifecycle of a staged customer profile-edit review. */
+export type ChangeRequestStatus = "pending" | "approved" | "rejected";
+
+/**
+ * A staged profile-edit change request. The customer's settings edits land here
+ * (pending) until a reviewer approves (applies them) or rejects (with a note).
+ */
+export interface CompanyChangeRequest {
+  id: string;
+  companyId: string;
+  status: ChangeRequestStatus;
+  /** Proposed field values (the diff payload vs. the live company). */
+  snapshot: Record<string, unknown>;
+  documentFileIds: string[];
+  note: string | null;
+  submittedAt: string | null;
+  reviewedAt: string | null;
   createdAt: string;
   updatedAt: string;
 }