diff --git a/apps/edr-passenger-api/prisma/migrations/20260620_complete_schema_sync/migration.sql b/apps/edr-passenger-api/prisma/migrations/20260620_complete_schema_sync/migration.sql
new file mode 100644
index 000000000..6c8da0d2c
--- /dev/null
+++ b/apps/edr-passenger-api/prisma/migrations/20260620_complete_schema_sync/migration.sql
@@ -0,0 +1,36 @@
+-- Add sequence column to Station table if it doesn't exist
+ALTER TABLE "passenger"."Station" ADD COLUMN IF NOT EXISTS "sequence" INTEGER NOT NULL DEFAULT 0;
+
+-- Add index on sequence for Station
+CREATE INDEX IF NOT EXISTS "Station_sequence_idx" ON "passenger"."Station"("sequence");
+
+-- Add sequence column to Coach table if it doesn't exist
+ALTER TABLE "passenger"."Coach" ADD COLUMN IF NOT EXISTS "sequence" INTEGER NOT NULL DEFAULT 0;
+
+-- Add index on sequence for Coach
+CREATE INDEX IF NOT EXISTS "Coach_sequence_idx" ON "passenger"."Coach"("sequence");
+
+-- Add missing columns to SeatClass if they don't exist
+ALTER TABLE "passenger"."SeatClass" ADD COLUMN IF NOT EXISTS "premiumMinor" INTEGER NOT NULL DEFAULT 0;
+ALTER TABLE "passenger"."SeatClass" ADD COLUMN IF NOT EXISTS "insuranceFeeMinor" INTEGER NOT NULL DEFAULT 0;
+
+-- Add missing columns to User if they don't exist
+ALTER TABLE "passenger"."User" ADD COLUMN IF NOT EXISTS "gender" VARCHAR(255);
+ALTER TABLE "passenger"."User" ADD COLUMN IF NOT EXISTS "dateOfBirth" TIMESTAMP(3);
+ALTER TABLE "passenger"."User" ADD COLUMN IF NOT EXISTS "passportNumber" VARCHAR(255);
+ALTER TABLE "passenger"."User" ADD COLUMN IF NOT EXISTS "nationalId" VARCHAR(255);
+
+-- Ensure Ticket has all required columns
+ALTER TABLE "passenger"."Ticket" ADD COLUMN IF NOT EXISTS "validatedAt" TIMESTAMP(3);
+ALTER TABLE "passenger"."Ticket" ADD COLUMN IF NOT EXISTS "boardedAt" TIMESTAMP(3);
+
+-- Add missing columns to Booking if they don't exist
+ALTER TABLE "passenger"."Booking" ADD COLUMN IF NOT EXISTS "bookingType" VARCHAR(255) NOT NULL DEFAULT 'ONE_WAY';
+ALTER TABLE "passenger"."Booking" ADD COLUMN IF NOT EXISTS "displayCurrency" VARCHAR(255);
+ALTER TABLE "passenger"."Booking" ADD COLUMN IF NOT EXISTS "displayTotalMinor" INTEGER;
+
+-- Ensure all indexes exist
+CREATE INDEX IF NOT EXISTS "Station_city_countryCode_idx" ON "passenger"."Station"("city", "countryCode");
+CREATE INDEX IF NOT EXISTS "Coach_coachTypeId_idx" ON "passenger"."Coach"("coachTypeId");
+CREATE INDEX IF NOT EXISTS "TrainSchedule_departureAt_originStationId_idx" ON "passenger"."TrainSchedule"("departureAt", "originStationId");
+CREATE INDEX IF NOT EXISTS "Booking_passengerId_status_idx" ON "passenger"."Booking"("passengerId", "status");
diff --git a/apps/edr-passenger-api/prisma/migrations/20260621_add_cascade_deletes/migration.sql b/apps/edr-passenger-api/prisma/migrations/20260621_add_cascade_deletes/migration.sql
new file mode 100644
index 000000000..d047e5a0c
--- /dev/null
+++ b/apps/edr-passenger-api/prisma/migrations/20260621_add_cascade_deletes/migration.sql
@@ -0,0 +1,164 @@
+-- Add CASCADE delete to all foreign key constraints that are missing it
+
+-- TrainSchedule relations
+ALTER TABLE "passenger"."TrainSchedule" DROP CONSTRAINT IF EXISTS "TrainSchedule_trainId_fkey";
+ALTER TABLE "passenger"."TrainSchedule" ADD CONSTRAINT "TrainSchedule_trainId_fkey" FOREIGN KEY ("trainId") REFERENCES "passenger"."Train"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."TrainSchedule" DROP CONSTRAINT IF EXISTS "TrainSchedule_routeId_fkey";
+ALTER TABLE "passenger"."TrainSchedule" ADD CONSTRAINT "TrainSchedule_routeId_fkey" FOREIGN KEY ("routeId") REFERENCES "passenger"."Route"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."TrainSchedule" DROP CONSTRAINT IF EXISTS "TrainSchedule_originStationId_fkey";
+ALTER TABLE "passenger"."TrainSchedule" ADD CONSTRAINT "TrainSchedule_originStationId_fkey" FOREIGN KEY ("originStationId") REFERENCES "passenger"."Station"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."TrainSchedule" DROP CONSTRAINT IF EXISTS "TrainSchedule_destinationStationId_fkey";
+ALTER TABLE "passenger"."TrainSchedule" ADD CONSTRAINT "TrainSchedule_destinationStationId_fkey" FOREIGN KEY ("destinationStationId") REFERENCES "passenger"."Station"("id") ON DELETE CASCADE;
+
+-- Coach relation
+ALTER TABLE "passenger"."Coach" DROP CONSTRAINT IF EXISTS "Coach_coachTypeId_fkey";
+ALTER TABLE "passenger"."Coach" ADD CONSTRAINT "Coach_coachTypeId_fkey" FOREIGN KEY ("coachTypeId") REFERENCES "passenger"."CoachType"("id") ON DELETE CASCADE;
+
+-- CoachAssignment relations
+ALTER TABLE "passenger"."CoachAssignment" DROP CONSTRAINT IF EXISTS "CoachAssignment_scheduleId_fkey";
+ALTER TABLE "passenger"."CoachAssignment" ADD CONSTRAINT "CoachAssignment_scheduleId_fkey" FOREIGN KEY ("scheduleId") REFERENCES "passenger"."TrainSchedule"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."CoachAssignment" DROP CONSTRAINT IF EXISTS "CoachAssignment_coachId_fkey";
+ALTER TABLE "passenger"."CoachAssignment" ADD CONSTRAINT "CoachAssignment_coachId_fkey" FOREIGN KEY ("coachId") REFERENCES "passenger"."Coach"("id") ON DELETE CASCADE;
+
+-- Booking relations
+ALTER TABLE "passenger"."Booking" DROP CONSTRAINT IF EXISTS "Booking_passengerId_fkey";
+ALTER TABLE "passenger"."Booking" ADD CONSTRAINT "Booking_passengerId_fkey" FOREIGN KEY ("passengerId") REFERENCES "passenger"."Passenger"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."Booking" DROP CONSTRAINT IF EXISTS "Booking_scheduleId_fkey";
+ALTER TABLE "passenger"."Booking" ADD CONSTRAINT "Booking_scheduleId_fkey" FOREIGN KEY ("scheduleId") REFERENCES "passenger"."TrainSchedule"("id") ON DELETE CASCADE;
+
+-- BookingSeat relations
+ALTER TABLE "passenger"."BookingSeat" DROP CONSTRAINT IF EXISTS "BookingSeat_bookingId_fkey";
+ALTER TABLE "passenger"."BookingSeat" ADD CONSTRAINT "BookingSeat_bookingId_fkey" FOREIGN KEY ("bookingId") REFERENCES "passenger"."Booking"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."BookingSeat" DROP CONSTRAINT IF EXISTS "BookingSeat_seatId_fkey";
+ALTER TABLE "passenger"."BookingSeat" ADD CONSTRAINT "BookingSeat_seatId_fkey" FOREIGN KEY ("seatId") REFERENCES "passenger"."Seat"("id") ON DELETE CASCADE;
+
+-- PaymentIntent
+ALTER TABLE "passenger"."PaymentIntent" DROP CONSTRAINT IF EXISTS "PaymentIntent_bookingId_fkey";
+ALTER TABLE "passenger"."PaymentIntent" ADD CONSTRAINT "PaymentIntent_bookingId_fkey" FOREIGN KEY ("bookingId") REFERENCES "passenger"."Booking"("id") ON DELETE CASCADE;
+
+-- PaymentRefund
+ALTER TABLE "passenger"."PaymentRefund" DROP CONSTRAINT IF EXISTS "PaymentRefund_paymentIntentId_fkey";
+ALTER TABLE "passenger"."PaymentRefund" ADD CONSTRAINT "PaymentRefund_paymentIntentId_fkey" FOREIGN KEY ("paymentIntentId") REFERENCES "passenger"."PaymentIntent"("id") ON DELETE CASCADE;
+
+-- Ticket
+ALTER TABLE "passenger"."Ticket" DROP CONSTRAINT IF EXISTS "Ticket_bookingId_fkey";
+ALTER TABLE "passenger"."Ticket" ADD CONSTRAINT "Ticket_bookingId_fkey" FOREIGN KEY ("bookingId") REFERENCES "passenger"."Booking"("id") ON DELETE CASCADE;
+
+-- TicketSeat
+ALTER TABLE "passenger"."TicketSeat" DROP CONSTRAINT IF EXISTS "TicketSeat_seatId_fkey";
+ALTER TABLE "passenger"."TicketSeat" ADD CONSTRAINT "TicketSeat_seatId_fkey" FOREIGN KEY ("seatId") REFERENCES "passenger"."Seat"("id") ON DELETE CASCADE;
+
+-- WalletLedgerEntry
+ALTER TABLE "passenger"."WalletLedgerEntry" DROP CONSTRAINT IF EXISTS "WalletLedgerEntry_walletId_fkey";
+ALTER TABLE "passenger"."WalletLedgerEntry" ADD CONSTRAINT "WalletLedgerEntry_walletId_fkey" FOREIGN KEY ("walletId") REFERENCES "passenger"."WalletAccount"("id") ON DELETE CASCADE;
+
+-- Notification
+ALTER TABLE "passenger"."Notification" DROP CONSTRAINT IF EXISTS "Notification_passengerId_fkey";
+ALTER TABLE "passenger"."Notification" ADD CONSTRAINT "Notification_passengerId_fkey" FOREIGN KEY ("passengerId") REFERENCES "passenger"."Passenger"("id") ON DELETE CASCADE;
+
+-- MenuItem
+ALTER TABLE "passenger"."MenuItem" DROP CONSTRAINT IF EXISTS "MenuItem_scheduleId_fkey";
+ALTER TABLE "passenger"."MenuItem" ADD CONSTRAINT "MenuItem_scheduleId_fkey" FOREIGN KEY ("scheduleId") REFERENCES "passenger"."TrainSchedule"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."MenuItem" DROP CONSTRAINT IF EXISTS "MenuItem_categoryId_fkey";
+ALTER TABLE "passenger"."MenuItem" ADD CONSTRAINT "MenuItem_categoryId_fkey" FOREIGN KEY ("categoryId") REFERENCES "passenger"."MenuCategory"("id") ON DELETE CASCADE;
+
+-- FoodOrder
+ALTER TABLE "passenger"."FoodOrder" DROP CONSTRAINT IF EXISTS "FoodOrder_bookingId_fkey";
+ALTER TABLE "passenger"."FoodOrder" ADD CONSTRAINT "FoodOrder_bookingId_fkey" FOREIGN KEY ("bookingId") REFERENCES "passenger"."Booking"("id") ON DELETE CASCADE;
+
+-- FoodOrderItem
+ALTER TABLE "passenger"."FoodOrderItem" DROP CONSTRAINT IF EXISTS "FoodOrderItem_orderId_fkey";
+ALTER TABLE "passenger"."FoodOrderItem" ADD CONSTRAINT "FoodOrderItem_orderId_fkey" FOREIGN KEY ("orderId") REFERENCES "passenger"."FoodOrder"("id") ON DELETE CASCADE;
+
+-- FaqArticle
+ALTER TABLE "passenger"."FaqArticle" DROP CONSTRAINT IF EXISTS "FaqArticle_categoryId_fkey";
+ALTER TABLE "passenger"."FaqArticle" ADD CONSTRAINT "FaqArticle_categoryId_fkey" FOREIGN KEY ("categoryId") REFERENCES "passenger"."FaqCategory"("id") ON DELETE CASCADE;
+
+-- SupportMessage
+ALTER TABLE "passenger"."SupportMessage" DROP CONSTRAINT IF EXISTS "SupportMessage_conversationId_fkey";
+ALTER TABLE "passenger"."SupportMessage" ADD CONSTRAINT "SupportMessage_conversationId_fkey" FOREIGN KEY ("conversationId") REFERENCES "passenger"."SupportConversation"("id") ON DELETE CASCADE;
+
+-- TripStopTime
+ALTER TABLE "passenger"."TripStopTime" DROP CONSTRAINT IF EXISTS "TripStopTime_scheduleId_fkey";
+ALTER TABLE "passenger"."TripStopTime" ADD CONSTRAINT "TripStopTime_scheduleId_fkey" FOREIGN KEY ("scheduleId") REFERENCES "passenger"."TrainSchedule"("id") ON DELETE CASCADE;
+
+-- TripLiveStatus
+ALTER TABLE "passenger"."TripLiveStatus" DROP CONSTRAINT IF EXISTS "TripLiveStatus_scheduleId_fkey";
+ALTER TABLE "passenger"."TripLiveStatus" ADD CONSTRAINT "TripLiveStatus_scheduleId_fkey" FOREIGN KEY ("scheduleId") REFERENCES "passenger"."TrainSchedule"("id") ON DELETE CASCADE;
+
+-- JourneySegment
+ALTER TABLE "passenger"."JourneySegment" DROP CONSTRAINT IF EXISTS "JourneySegment_journeyId_fkey";
+ALTER TABLE "passenger"."JourneySegment" ADD CONSTRAINT "JourneySegment_journeyId_fkey" FOREIGN KEY ("journeyId") REFERENCES "passenger"."Journey"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."JourneySegment" DROP CONSTRAINT IF EXISTS "JourneySegment_scheduleId_fkey";
+ALTER TABLE "passenger"."JourneySegment" ADD CONSTRAINT "JourneySegment_scheduleId_fkey" FOREIGN KEY ("scheduleId") REFERENCES "passenger"."TrainSchedule"("id") ON DELETE CASCADE;
+
+-- AgentBooking
+ALTER TABLE "passenger"."AgentBooking" DROP CONSTRAINT IF EXISTS "AgentBooking_agentId_fkey";
+ALTER TABLE "passenger"."AgentBooking" ADD CONSTRAINT "AgentBooking_agentId_fkey" FOREIGN KEY ("agentId") REFERENCES "passenger"."Agent"("id") ON DELETE CASCADE;
+
+ALTER TABLE "passenger"."AgentBooking" DROP CONSTRAINT IF EXISTS "AgentBooking_bookingId_fkey";
+ALTER TABLE "passenger"."AgentBooking" ADD CONSTRAINT "AgentBooking_bookingId_fkey" FOREIGN KEY ("bookingId") REFERENCES "passenger"."Booking"("id") ON DELETE CASCADE;
+
+-- AgentShift
+ALTER TABLE "passenger"."AgentShift" DROP CONSTRAINT IF EXISTS "AgentShift_agentId_fkey";
+ALTER TABLE "passenger"."AgentShift" ADD CONSTRAINT "AgentShift_agentId_fkey" FOREIGN KEY ("agentId") REFERENCES "passenger"."Agent"("id") ON DELETE CASCADE;
+
+-- AgentCommission
+ALTER TABLE "passenger"."AgentCommission" DROP CONSTRAINT IF EXISTS "AgentCommission_agentId_fkey";
+ALTER TABLE "passenger"."AgentCommission" ADD CONSTRAINT "AgentCommission_agentId_fkey" FOREIGN KEY ("agentId") REFERENCES "passenger"."Agent"("id") ON DELETE CASCADE;
+
+-- BookingModification
+ALTER TABLE "passenger"."BookingModification" DROP CONSTRAINT IF EXISTS "BookingModification_bookingId_fkey";
+ALTER TABLE "passenger"."BookingModification" ADD CONSTRAINT "BookingModification_bookingId_fkey" FOREIGN KEY ("bookingId") REFERENCES "passenger"."Booking"("id") ON DELETE CASCADE;
+
+-- BookingCancellation
+ALTER TABLE "passenger"."BookingCancellation" DROP CONSTRAINT IF EXISTS "BookingCancellation_bookingId_fkey";
+ALTER TABLE "passenger"."BookingCancellation" ADD CONSTRAINT "BookingCancellation_bookingId_fkey" FOREIGN KEY ("bookingId") REFERENCES "passenger"."Booking"("id") ON DELETE CASCADE;
+
+-- GateValidationLog
+ALTER TABLE "passenger"."GateValidationLog" DROP CONSTRAINT IF EXISTS "GateValidationLog_ticketId_fkey";
+ALTER TABLE "passenger"."GateValidationLog" ADD CONSTRAINT "GateValidationLog_ticketId_fkey" FOREIGN KEY ("ticketId") REFERENCES "passenger"."Ticket"("id") ON DELETE CASCADE;
+
+-- BaggageBooking
+ALTER TABLE "passenger"."BaggageBooking" DROP CONSTRAINT IF EXISTS "BaggageBooking_bookingId_fkey";
+ALTER TABLE "passenger"."BaggageBooking" ADD CONSTRAINT "BaggageBooking_bookingId_fkey" FOREIGN KEY ("bookingId") REFERENCES "passenger"."Booking"("id") ON DELETE CASCADE;
+
+-- RouteFareRule
+ALTER TABLE "passenger"."RouteFareRule" DROP CONSTRAINT IF EXISTS "RouteFareRule_seatClassId_fkey";
+ALTER TABLE "passenger"."RouteFareRule" ADD CONSTRAINT "RouteFareRule_seatClassId_fkey" FOREIGN KEY ("seatClassId") REFERENCES "passenger"."SeatClass"("id") ON DELETE CASCADE;
+
+-- SegmentFareRule
+ALTER TABLE "passenger"."SegmentFareRule" DROP CONSTRAINT IF EXISTS "SegmentFareRule_seatClassId_fkey";
+ALTER TABLE "passenger"."SegmentFareRule" ADD CONSTRAINT "SegmentFareRule_seatClassId_fkey" FOREIGN KEY ("seatClassId") REFERENCES "passenger"."SeatClass"("id") ON DELETE CASCADE;
+
+-- StationCrowdSignal
+ALTER TABLE "passenger"."StationCrowdSignal" DROP CONSTRAINT IF EXISTS "StationCrowdSignal_stationId_fkey";
+ALTER TABLE "passenger"."StationCrowdSignal" ADD CONSTRAINT "StationCrowdSignal_stationId_fkey" FOREIGN KEY ("stationId") REFERENCES "passenger"."Station"("id") ON DELETE CASCADE;
+
+-- SeatBlock
+ALTER TABLE "passenger"."SeatBlock" DROP CONSTRAINT IF EXISTS "SeatBlock_seatId_fkey";
+ALTER TABLE "passenger"."SeatBlock" ADD CONSTRAINT "SeatBlock_seatId_fkey" FOREIGN KEY ("seatId") REFERENCES "passenger"."Seat"("id") ON DELETE CASCADE;
+
+-- SavedRoute
+ALTER TABLE "passenger"."SavedRoute" DROP CONSTRAINT IF EXISTS "SavedRoute_passengerId_fkey";
+ALTER TABLE "passenger"."SavedRoute" ADD CONSTRAINT "SavedRoute_passengerId_fkey" FOREIGN KEY ("passengerId") REFERENCES "passenger"."Passenger"("id") ON DELETE CASCADE;
+
+-- LoyaltyLedgerEntry
+ALTER TABLE "passenger"."LoyaltyLedgerEntry" DROP CONSTRAINT IF EXISTS "LoyaltyLedgerEntry_accountId_fkey";
+ALTER TABLE "passenger"."LoyaltyLedgerEntry" ADD CONSTRAINT "LoyaltyLedgerEntry_accountId_fkey" FOREIGN KEY ("accountId") REFERENCES "passenger"."LoyaltyAccount"("id") ON DELETE CASCADE;
+
+-- LoyaltyReward
+ALTER TABLE "passenger"."LoyaltyReward" DROP CONSTRAINT IF EXISTS "LoyaltyReward_accountId_fkey";
+ALTER TABLE "passenger"."LoyaltyReward" ADD CONSTRAINT "LoyaltyReward_accountId_fkey" FOREIGN KEY ("accountId") REFERENCES "passenger"."LoyaltyAccount"("id") ON DELETE CASCADE;
+
+-- FareRule
+ALTER TABLE "passenger"."FareRule" DROP CONSTRAINT IF EXISTS "FareRule_seatClassId_fkey";
+ALTER TABLE "passenger"."FareRule" ADD CONSTRAINT "FareRule_seatClassId_fkey" FOREIGN KEY ("seatClassId") REFERENCES "passenger"."SeatClass"("id") ON DELETE CASCADE;
diff --git a/apps/edr-passenger-api/prisma/schema.prisma b/apps/edr-passenger-api/prisma/schema.prisma
index 33eeb2386..b2259a448 100644
--- a/apps/edr-passenger-api/prisma/schema.prisma
+++ b/apps/edr-passenger-api/prisma/schema.prisma
@@ -84,19 +84,20 @@ model CoachType {
 }
 
 model SeatClass {
-  id             String            @id @default(uuid())
-  coachTypeId    String
-  name           String
-  description    String?
-  baseFareMinor  Int
-  isActive       Boolean           @default(true)
-  createdAt      DateTime          @default(now())
-  updatedAt      DateTime          @updatedAt
-  coachType      CoachType         @relation(fields: [coachTypeId], references: [id])
-  fareRules      FareRule[]
-  routeFareRules RouteFareRule[]
-  segmentFares   SegmentFareRule[]
-
+  id               String   @id @default(uuid())
+  coachTypeId      String
+  name             String
+  description      String?
+  baseFareMinor    Int      @default(0)     // per-km rate
+  premiumMinor     Int      @default(0)     // flat fee per passenger
+  insuranceFeeMinor Int     @default(0)     // flat fee per passenger
+  isActive         Boolean  @default(true)
+  createdAt        DateTime @default(now())
+  updatedAt        DateTime @updatedAt
+  coachType        CoachType @relation(fields: [coachTypeId], references: [id])
+  fareRules        FareRule[]
+  routeFareRules   RouteFareRule[]
+  segmentFares     SegmentFareRule[]
   @@unique([coachTypeId, name])
   @@index([coachTypeId])
   @@schema("passenger")
@@ -226,22 +227,24 @@ enum DevicePlatform {
 }
 
 model User {
-  id                  String    @id @default(uuid())
-  email               String    @unique
-  phone               String    @unique
-  fullName            String
-  passwordHash        String
-  role                UserRole  @default(PASSENGER)
-  nationality         String?
-  nationalityCode     String?
-  passportNumber      String?
-  nationalId          String?
-  failedLoginAttempts Int       @default(0)
-  lockedUntil         DateTime?
-  blockedUntil        DateTime?
-  lastLoginAt         DateTime?
-  createdAt           DateTime  @default(now())
-  updatedAt           DateTime  @updatedAt
+  id           String    @id @default(uuid())
+  email        String    @unique
+  phone        String    @unique
+  fullName     String
+  passwordHash String
+  role         UserRole  @default(PASSENGER)
+  nationality  String?
+  nationalityCode String?
+  gender       String?   // Male, Female, Other
+  dateOfBirth  DateTime?
+  passportNumber String?
+  nationalId   String?
+  failedLoginAttempts Int @default(0)
+  lockedUntil  DateTime?
+  blockedUntil DateTime?
+  lastLoginAt  DateTime?
+  createdAt    DateTime  @default(now())
+  updatedAt    DateTime  @updatedAt
 
   faydaVerified   Boolean   @default(false)
   faydaVerifiedAt DateTime?
@@ -307,21 +310,22 @@ model TravelerProfile {
 }
 
 model Station {
-  id                   String               @id @default(uuid())
-  code                 String               @unique
-  name                 String
-  city                 String
-  countryCode          String?
-  isOperational        Boolean              @default(true)
-  timezone             String               @default("Africa/Addis_Ababa")
-  lat                  Decimal              @db.Decimal(9, 6)
-  lng                  Decimal              @db.Decimal(9, 6)
-  originSchedules      TrainSchedule[]      @relation("OriginTrips")
-  destinationSchedules TrainSchedule[]      @relation("DestinationTrips")
+  id       String  @id @default(uuid())
+  code     String  @unique
+  name     String
+  city     String
+  countryCode String?
+  sequence Int     @default(0)
+  isOperational Boolean @default(true)
+  timezone String  @default("Africa/Addis_Ababa")
+  lat      Decimal @db.Decimal(9, 6)
+  lng      Decimal @db.Decimal(9, 6)
+  originSchedules      TrainSchedule[] @relation("OriginTrips")
+  destinationSchedules TrainSchedule[] @relation("DestinationTrips")
   stopTimes            TripStopTime[]
   crowdSignals         StationCrowdSignal[]
-
   @@index([city, countryCode])
+  @@index([sequence])
   @@schema("passenger")
 }
 
@@ -402,19 +406,20 @@ model TripLiveStatus {
 }
 
 model Coach {
-  id          String            @id @default(uuid())
-  coachTypeId String
-  number      String            @unique
-  arrangement String            @default("2+2") // e.g., '2+2', '3+2', '2+2+2'
-  capacity    Int               @default(0) // Total seats/beds
-  status      String            @default("ACTIVE") // 'ACTIVE', 'MAINTENANCE', 'INACTIVE'
-  createdAt   DateTime          @default(now())
-  updatedAt   DateTime          @updatedAt
+  id              String            @id @default(uuid())
+  coachTypeId     String
+  number          String            @unique
+  arrangement     String            @default("2+2") // e.g., '2+2', '3+2', '2+2+2'
+  capacity        Int               @default(0) // Total seats/beds
+  sequence        Int               @default(0)
+  status          String            @default("ACTIVE") // 'ACTIVE', 'MAINTENANCE', 'INACTIVE'
+  createdAt       DateTime          @default(now())
+  updatedAt       DateTime          @updatedAt
   coachType   CoachType         @relation(fields: [coachTypeId], references: [id])
   seats       Seat[]
   assignments CoachAssignment[]
-
   @@index([coachTypeId])
+  @@index([sequence])
   @@schema("passenger")
 }
 
@@ -489,38 +494,44 @@ model FareRule {
 }
 
 model Booking {
-  id                String                @id @default(uuid())
-  bookingRef        String                @unique
-  passengerId       String
-  scheduleId        String
-  status            BookingStatus         @default(DRAFT)
-  currency          String                @default("ETB")
-  totalMinor        Int
-  adultCount        Int                   @default(1)
-  childCount        Int                   @default(0)
-  displayCurrency   Currency?
-  displayTotalMinor Int?
-  bookingType       String                @default("ONE_WAY")
-  contactEmail      String?
-  contactPhone      String?
-  userAgent         String?
-  source            String                @default("WEB")
-  promoCode         String?
-  paidAt            DateTime?
-  createdAt         DateTime              @default(now())
-  updatedAt         DateTime              @updatedAt
-  passenger         Passenger             @relation(fields: [passengerId], references: [id])
-  schedule          TrainSchedule         @relation(fields: [scheduleId], references: [id])
-  seats             BookingSeat[]
-  paymentIntent     PaymentIntent?
-  ticket            Ticket?
-  foodOrders        FoodOrder[]
-  agentBooking      AgentBooking?
-  modifications     BookingModification[]
-  cancellation      BookingCancellation?
-  baggage           BaggageBooking[]
+  id                        String                @id @default(uuid())
+  bookingRef                String                @unique
+  passengerId               String
+  scheduleId                String
+  bookingType               String                @default("ONE_WAY")
+  status                    BookingStatus         @default(DRAFT)
+  currency                  String                @default("ETB")
+  totalMinor                Int
+  adultCount                Int                   @default(1)
+  childCount                Int                   @default(0)
+  displayCurrency           Currency?
+  displayTotalMinor         Int?
+  returnScheduleId          String?
+  returnOriginStationId     String?
+  returnDestinationStationId String?
+  returnHoldId              String?
+  returnSeatClassId         String?
+  contactEmail              String?
+  contactPhone              String?
+  userAgent                 String?
+  source                    String                @default("WEB")
+  promoCode                 String?
+  paidAt                    DateTime?
+  createdAt                 DateTime              @default(now())
+  updatedAt                 DateTime              @updatedAt
+  passenger                 Passenger             @relation(fields: [passengerId], references: [id])
+  schedule                  TrainSchedule         @relation(fields: [scheduleId], references: [id])
+  seats                     BookingSeat[]
+  paymentIntent             PaymentIntent?
+  ticket                    Ticket?
+  foodOrders                FoodOrder[]
+  agentBooking              AgentBooking?
+  modifications             BookingModification[]
+  cancellation              BookingCancellation?
+  baggage                   BaggageBooking[]
 
   @@index([passengerId, status])
+  @@index([bookingType])
   @@schema("passenger")
 }
 
@@ -628,20 +639,21 @@ model PaymentRefund {
 }
 
 model Ticket {
-  id              String              @id @default(uuid())
-  bookingId       String              @unique
-  bookingRef      String
-  status          String              @default("CONFIRMED")
-  qrPayload       String
-  barcodePayload  String?
-  pdfUrl          String?
-  deliveryChannel String              @default("EMAIL")
-  issuedAt        DateTime            @default(now())
-  validatedAt     DateTime?
-  validatorId     String?
-  booking         Booking             @relation(fields: [bookingId], references: [id])
-  validationLogs  GateValidationLog[]
-  seats           TicketSeat[]
+  id          String    @id @default(uuid())
+  bookingId   String    @unique
+  bookingRef  String
+  status      String    @default("ACTIVE")
+  qrPayload   String
+  barcodePayload String?
+  pdfUrl      String?
+  deliveryChannel String @default("EMAIL")
+  issuedAt    DateTime  @default(now())
+  validatedAt DateTime?
+  validatorId String?
+  boardedAt   DateTime?
+  booking Booking @relation(fields: [bookingId], references: [id])
+  validationLogs GateValidationLog[]
+  seats TicketSeat[]
 
   @@schema("passenger")
 }
diff --git a/apps/edr-passenger-api/prisma/seed.ts b/apps/edr-passenger-api/prisma/seed.ts
index 79933843b..382b1adf3 100644
--- a/apps/edr-passenger-api/prisma/seed.ts
+++ b/apps/edr-passenger-api/prisma/seed.ts
@@ -4,7 +4,6 @@ import { randomUUID as uuidv4 } from 'crypto';
 
 const prisma = new PrismaClient();
 
-const EDR_ROUTE_ID = uuidv4();
 const TRAIN_ID = uuidv4();
 
 async function seedSystemUsers() {
@@ -24,6 +23,10 @@ async function seedSystemUsers() {
       phone: '+251900000000',
       passwordHash: adminHash,
       role: 'ADMIN',
+      gender: 'Male',
+      dateOfBirth: new Date('1980-05-20'),
+      nationality: 'Ethiopian',
+      nationalId: 'ET123456789',
     },
   });
   console.log('  ✅ Admin: admin@edr-platform.com / admin123');
@@ -39,6 +42,9 @@ async function seedSystemUsers() {
       role: 'PASSENGER',
       nationality: 'Ethiopian',
       faydaVerified: true,
+      gender: 'Male',
+      dateOfBirth: new Date('1990-03-15'),
+      nationalId: 'ET987654321',
     },
   });
 
@@ -49,7 +55,7 @@ async function seedSystemUsers() {
       data: { passengerId: passengerRecord.id, pointsBalance: 1500, lifetimePoints: 3000, tier: 'SILVER' },
     });
     await prisma.walletAccount.create({
-      data: { passengerId: passengerRecord.id, balanceMinor: 50000 },
+      data: { passengerId: passengerRecord.id, balanceMinor: 500 },
     });
   }
   await prisma.userPreferences.upsert({
@@ -68,6 +74,8 @@ async function seedSystemUsers() {
       phone: '+251911111111',
       passwordHash: agentHash,
       role: 'AGENT',
+      gender: 'Female',
+      dateOfBirth: new Date('1992-07-22'),
     },
   });
   await prisma.agent.upsert({
@@ -86,6 +94,8 @@ async function seedSystemUsers() {
       phone: '+251922222222',
       passwordHash: supervisorHash,
       role: 'SUPERVISOR',
+      gender: 'Male',
+      dateOfBirth: new Date('1985-11-10'),
     },
   });
   console.log('  ✅ Supervisor: supervisor@edr-platform.com / supervisor123');
@@ -99,6 +109,8 @@ async function seedSystemUsers() {
       phone: '+251933333333',
       passwordHash: staffHash,
       role: 'STAFF',
+      gender: 'Female',
+      dateOfBirth: new Date('1995-09-08'),
     },
   });
   console.log('  ✅ Staff: staff@edr-platform.com / staff123');
@@ -107,21 +119,21 @@ async function seedSystemUsers() {
 async function seedStations() {
   console.log('\n📍 Seeding 15 stations (Ethio-Djibouti Railway)...');
   const stations = [
-    { code: 'SBT', name: 'Sebeta', city: 'Sebeta', countryCode: 'ET', lat: 8.9520, lng: 38.6150 },
-    { code: 'LEB', name: 'Lebu', city: 'Lebu', countryCode: 'ET', lat: 8.8890, lng: 38.5320 },
-    { code: 'BSH', name: 'Bishoftu', city: 'Bishoftu', countryCode: 'ET', lat: 8.7650, lng: 39.0240 },
-    { code: 'MOJ', name: 'Mojo', city: 'Mojo', countryCode: 'ET', lat: 8.6780, lng: 39.2130 },
-    { code: 'ADM', name: 'Adama', city: 'Adama', countryCode: 'ET', lat: 8.5420, lng: 39.2780 },
-    { code: 'MTE', name: 'Metehara', city: 'Metehara', countryCode: 'ET', lat: 8.7890, lng: 39.8920 },
-    { code: 'MIS', name: 'Mieso', city: 'Mieso', countryCode: 'ET', lat: 8.9120, lng: 40.3450 },
-    { code: 'BIK', name: 'Bike', city: 'Bike', countryCode: 'ET', lat: 9.1230, lng: 40.8670 },
-    { code: 'DRE', name: 'Dire Dawa', city: 'Dire Dawa', countryCode: 'ET', lat: 9.5915, lng: 41.8578 },
-    { code: 'ADG', name: 'Adigala', city: 'Adigala', countryCode: 'ET', lat: 9.7340, lng: 42.2150 },
-    { code: 'AYS', name: 'Aysha', city: 'Aysha', countryCode: 'ET', lat: 10.0120, lng: 42.5670 },
-    { code: 'DAW', name: 'Dawanle', city: 'Dawanle', countryCode: 'ET', lat: 10.2340, lng: 42.8340 },
-    { code: 'ALS', name: 'Alisabieh', city: 'Alisabieh', countryCode: 'DJ', lat: 10.8950, lng: 42.9560 },
-    { code: 'HOL', name: 'Holhol', city: 'Holhol', countryCode: 'DJ', lat: 11.1230, lng: 43.0450 },
-    { code: 'NAG', name: 'Nagad', city: 'Nagad', countryCode: 'DJ', lat: 11.3780, lng: 43.1200 },
+    { code: 'SBT', name: 'Sebeta', city: 'Sebeta', countryCode: 'ET', lat: 8.9520, lng: 38.6150, sequence: 1 },
+    { code: 'LEB', name: 'Lebu', city: 'Lebu', countryCode: 'ET', lat: 8.8890, lng: 38.5320, sequence: 2 },
+    { code: 'BSH', name: 'Bishoftu', city: 'Bishoftu', countryCode: 'ET', lat: 8.7650, lng: 39.0240, sequence: 3 },
+    { code: 'MOJ', name: 'Mojo', city: 'Mojo', countryCode: 'ET', lat: 8.6780, lng: 39.2130, sequence: 4 },
+    { code: 'ADM', name: 'Adama', city: 'Adama', countryCode: 'ET', lat: 8.5420, lng: 39.2780, sequence: 5 },
+    { code: 'MTE', name: 'Metehara', city: 'Metehara', countryCode: 'ET', lat: 8.7890, lng: 39.8920, sequence: 6 },
+    { code: 'MIS', name: 'Mieso', city: 'Mieso', countryCode: 'ET', lat: 8.9120, lng: 40.3450, sequence: 7 },
+    { code: 'BIK', name: 'Bike', city: 'Bike', countryCode: 'ET', lat: 9.1230, lng: 40.8670, sequence: 8 },
+    { code: 'DRE', name: 'Dire Dawa', city: 'Dire Dawa', countryCode: 'ET', lat: 9.5915, lng: 41.8578, sequence: 9 },
+    { code: 'ADG', name: 'Adigala', city: 'Adigala', countryCode: 'ET', lat: 9.7340, lng: 42.2150, sequence: 10 },
+    { code: 'AYS', name: 'Aysha', city: 'Aysha', countryCode: 'ET', lat: 10.0120, lng: 42.5670, sequence: 11 },
+    { code: 'DAW', name: 'Dawanle', city: 'Dawanle', countryCode: 'ET', lat: 10.2340, lng: 42.8340, sequence: 12 },
+    { code: 'ALS', name: 'Alisabieh', city: 'Alisabieh', countryCode: 'DJ', lat: 10.8950, lng: 42.9560, sequence: 13 },
+    { code: 'HOL', name: 'Holhol', city: 'Holhol', countryCode: 'DJ', lat: 11.1230, lng: 43.0450, sequence: 14 },
+    { code: 'NAG', name: 'Nagad', city: 'Nagad', countryCode: 'DJ', lat: 11.3780, lng: 43.1200, sequence: 15 },
   ];
 
   for (const station of stations) {
@@ -142,8 +154,8 @@ async function seedCoachTypesAndClasses() {
   console.log('\n🚂 Seeding coach types and seat classes...');
   const coachTypes = [
     { code: 'HSC', name: 'Hard Seat Coach', type: 'Economy Regular' },
-    { code: 'HBC', name: 'Hard Bed Coach', type: 'Economy Bed' },
-    { code: 'SBC', name: 'Soft Bed Coach', type: 'VIP Bed' },
+    { code: 'HBC', name: 'Hard Berth Coach', type: 'Economy Bed' },
+    { code: 'SBC', name: 'Soft Berth Coach', type: 'VIP Bed' },
   ];
 
   for (const ct of coachTypes) {
@@ -155,12 +167,12 @@ async function seedCoachTypesAndClasses() {
   }
 
   const seatClasses = [
-    { name: 'VIP Bed Lower', coachCode: 'SBC', baseFareMinor: 900 },
-    { name: 'VIP Bed Upper', coachCode: 'SBC', baseFareMinor: 800 },
-    { name: 'Economy Bed Upper', coachCode: 'HBC', baseFareMinor: 600 },
-    { name: 'Economy Bed Middle', coachCode: 'HBC', baseFareMinor: 550 },
-    { name: 'Economy Bed Lower', coachCode: 'HBC', baseFareMinor: 500 },
-    { name: 'Economy Regular', coachCode: 'HSC', baseFareMinor: 250 },
+    { name: 'VIP Bed Lower', coachCode: 'SBC', baseFareMinor: 900, premiumMinor: 50, insuranceFeeMinor: 25 },
+    { name: 'VIP Bed Upper', coachCode: 'SBC', baseFareMinor: 800, premiumMinor: 45, insuranceFeeMinor: 20 },
+    { name: 'Economy Bed Upper', coachCode: 'HBC', baseFareMinor: 600, premiumMinor: 30, insuranceFeeMinor: 15 },
+    { name: 'Economy Bed Middle', coachCode: 'HBC', baseFareMinor: 550, premiumMinor: 28, insuranceFeeMinor: 14 },
+    { name: 'Economy Bed Lower', coachCode: 'HBC', baseFareMinor: 500, premiumMinor: 25, insuranceFeeMinor: 12 },
+    { name: 'Economy Regular', coachCode: 'HSC', baseFareMinor: 250, premiumMinor: 12, insuranceFeeMinor: 6 },
   ];
 
   for (const sc of seatClasses) {
@@ -168,7 +180,7 @@ async function seedCoachTypesAndClasses() {
     await prisma.seatClass.upsert({
       where: { coachTypeId_name: { coachTypeId: ct!.id, name: sc.name } },
       update: {},
-      create: { coachTypeId: ct!.id, name: sc.name, baseFareMinor: sc.baseFareMinor },
+      create: { coachTypeId: ct!.id, name: sc.name, baseFareMinor: sc.baseFareMinor, premiumMinor: sc.premiumMinor, insuranceFeeMinor: sc.insuranceFeeMinor },
     });
   }
   console.log(`  ✅ ${coachTypes.length} coach types, ${seatClasses.length} seat classes created`);
@@ -176,14 +188,12 @@ async function seedCoachTypesAndClasses() {
 
 async function seedRoute() {
   console.log('\n🛣️ Seeding route and stops...');
-  const firstStation = await prisma.station.findUnique({ where: { code: 'SBT' } });
-  const lastStation = await prisma.station.findUnique({ where: { code: 'NAG' } });
 
   const route = await prisma.route.upsert({
-    where: { code: 'EDR-101' },
+    where: { code: 'Route-101' },
     update: {},
     create: {
-      code: 'EDR-101',
+      code: 'Route-101',
       name: 'Sebeta - Dire Dawa',
       description: 'Outbound local route from Sebeta to Dire Dawa',
       effectiveFrom: new Date('2026-01-01'),
@@ -193,15 +203,40 @@ async function seedRoute() {
   });
 
   const stationCodes = ['SBT', 'LEB', 'BSH', 'MOJ', 'ADM', 'MTE', 'MIS', 'BIK', 'DRE'];
+  const routeDistancesKm = [0, 11.5, 67.2, 89.9, 106.7, 180.2, 231.6, 293.6, 413.0];
   for (let i = 0; i < stationCodes.length; i++) {
     const station = await prisma.station.findUnique({ where: { code: stationCodes[i] } });
     await prisma.routeStop.upsert({
       where: { routeId_sequence: { routeId: route.id, sequence: i + 1 } },
       update: {},
-      create: { routeId: route.id, stationId: station!.id, sequence: i + 1, distanceKm: i * 85 },
+      create: { routeId: route.id, stationId: station!.id, sequence: i + 1, distanceKm: routeDistancesKm[i] },
     });
   }
-  console.log(`  ✅ Route with ${stationCodes.length} stops created`);
+  
+  const returnRoute = await prisma.route.upsert({
+    where: { code: 'Route-102' },
+    update: {},
+    create: {
+      code: 'Route-102',
+      name: 'Dire Dawa - Sebeta',
+      description: 'Inbound local route from Dire Dawa to Sebeta',
+      effectiveFrom: new Date('2026-01-01'),
+      effectiveUntil: new Date('2034-12-31'),
+      active: true,
+    },
+  });
+
+  const returnStationCodes = ['DRE', 'BIK', 'MIS', 'MTE', 'ADM', 'MOJ', 'BSH', 'LEB', 'SBT'];
+  const returnRouteDistancesKm = [0, 119.4, 181.4, 232.8, 306.3, 323.1, 345.8, 401.5, 413.0];
+  for (let i = 0; i < returnStationCodes.length; i++) {
+    const station = await prisma.station.findUnique({ where: { code: returnStationCodes[i] } });
+    await prisma.routeStop.upsert({
+      where: { routeId_sequence: { routeId: returnRoute!.id, sequence: i + 1 } },
+      update: {},
+      create: { routeId: returnRoute!.id, stationId: station!.id, sequence: i + 1, distanceKm: returnRouteDistancesKm[i] },
+    });
+  }
+  console.log(`  ✅ Route with ${returnStationCodes.length} stops created`);
 }
 
 async function seedCoaches() {
@@ -211,9 +246,9 @@ async function seedCoaches() {
   const vipBedCoachType = await prisma.coachType.findUnique({ where: { id: 'SBC' } });
 
   const coaches = [
-    { number: 'HSC-0001', coachTypeId: ecoCoachType!.id, arrangement: '3+2', capacity: 40 },
-    { number: 'HBC-0001', coachTypeId: ecoBedCoachType!.id, arrangement: '3+0', capacity: 66 },
-    { number: 'SBC-0001', coachTypeId: vipBedCoachType!.id, arrangement: '2+0', capacity: 120 },
+    { number: 'HSC-0001', coachTypeId: ecoCoachType!.id, arrangement: '3+2', capacity: 128, sequence: 1 },
+    { number: 'HBC-0001', coachTypeId: ecoBedCoachType!.id, arrangement: '3+0', capacity: 66, sequence: 2 },
+    { number: 'SBC-0001', coachTypeId: vipBedCoachType!.id, arrangement: '2+0', capacity: 40, sequence: 3 },
   ];
 
   let totalSeats = 0;
@@ -230,19 +265,23 @@ async function seedCoaches() {
     // FK violation once BookingSeat/SeatBlock/TicketSeat rows reference them.
     let seatIndex = 1;
     for (let row = 1; row <= Math.ceil(coach.capacity / 2); row++) {
-      for (const col of ['A', 'B', 'C', 'D']) {
+      for (const col of ['A', 'B', 'C', 'D', 'E']) {
         if (seatIndex > coach.capacity) break;
         let bedPosition: string | null = null;
-        if (c.coachTypeId === ecoBedCoachType!.id || c.coachTypeId === vipBedCoachType!.id) {
+        if (c.coachTypeId === ecoBedCoachType!.id) {
+          // Economy Bed: 3-row cycle (upper, middle, lower)
           if (row % 3 === 1) bedPosition = 'upper';
           else if (row % 3 === 2) bedPosition = 'middle';
           else bedPosition = 'lower';
+        } else if (c.coachTypeId === vipBedCoachType!.id) {
+          // VIP Bed: 2-row cycle (upper, lower)
+          bedPosition = row % 2 === 1 ? 'upper' : 'lower';
         }
 
         const seatData = {
           seatNumber: seatIndex.toString(),
-          isWindow: col === 'A' || col === 'D',
-          isAisle: col === 'B' || col === 'C',
+          isWindow: col === 'A' || col === 'E',
+          isAisle: col === 'B' || col === 'C' || col === 'D',
           bedPosition,
         };
 
@@ -264,67 +303,102 @@ async function seedTrips() {
   const train = await prisma.train.upsert({
     where: { number: 'EDR-001' },
     update: {},
-    create: { id: TRAIN_ID, number: 'EDR-001', name: 'Djibouti Express' },
+    create: { id: TRAIN_ID, number: 'EDR-001', name: 'Express Service' },
   });
 
-  const route = await prisma.route.findUnique({ where: { code: 'EDR-101' } });
+  const route = await prisma.route.findUnique({ where: { code: 'Route-101' } });
+  const returnRoute = await prisma.route.findUnique({ where: { code: 'Route-102' } });
   const firstStation = await prisma.station.findUnique({ where: { code: 'SBT' } });
   const lastStation = await prisma.station.findUnique({ where: { code: 'DRE' } });
+  const firstReturnStation = await prisma.station.findUnique({ where: { code: 'DRE' } });
+  const lastReturnStation = await prisma.station.findUnique({ where: { code: 'SBT' } });
   const coaches = await prisma.coach.findMany();
 
   const now = new Date();
-  const schedules = [];
+  const tomorrow = new Date(now);
+  tomorrow.setDate(now.getDate() + 1);
   
-  for (let d = 0; d < 30; d++) {
+  const schedules = [];
+
+  for (let d = 0; d < 5; d++) {
     const tripDate = new Date(now);
     tripDate.setDate(tripDate.getDate() + d);
-    tripDate.setHours(8, 0, 0, 0);
-
-    const departureAt = new Date(tripDate);
-    const arrivalAt = new Date(departureAt.getTime() + 4 * 24 * 60 * 60 * 1000);
-
+    tripDate.setHours(20, 30, 0, 0);
     schedules.push({
       trainId: train.id,
       routeId: route!.id,
       originStationId: firstStation!.id,
       destinationStationId: lastStation!.id,
-      departureAt,
-      arrivalAt,
-      durationMinutes: 4 * 24 * 60,
-      stopsCount: 15,
+      departureAt: new Date(tripDate),
+      arrivalAt: new Date(tripDate), // patched below
+      durationMinutes: 0,            // patched below
+      stopsCount: 9,
     });
   }
-  
-  const createdSchedules = await Promise.all(
-    schedules.map(s => prisma.trainSchedule.create({ data: s }))
-  );
 
-  // Create TripStopTimes for each schedule
-  const routeStops = await prisma.routeStop.findMany({
-    where: { routeId: route!.id },
-    orderBy: { sequence: 'asc' },
-    include: { route: true },
+  for (let d = 0; d < 5; d++) {
+    const returnTripDate = new Date(tomorrow);
+    returnTripDate.setDate(returnTripDate.getDate() + d);
+    returnTripDate.setHours(20, 0, 0, 0);
+    schedules.push({
+      trainId: train.id,
+      routeId: returnRoute!.id,
+      originStationId: firstReturnStation!.id,
+      destinationStationId: lastReturnStation!.id,
+      departureAt: new Date(returnTripDate),
+      arrivalAt: new Date(returnTripDate), // patched below
+      durationMinutes: 0,            // patched below
+      stopsCount: 9,
+    });
+  }
+
+  // Load route stops for both routes upfront
+  const routeStopsMap = new Map<string, { stationId: string; sequence: number; distanceKm: number }[]>();
+  for (const r of [route!, returnRoute!]) {
+    const stops = await prisma.routeStop.findMany({
+      where: { routeId: r.id },
+      orderBy: { sequence: 'asc' },
+    });
+    routeStopsMap.set(r.id, stops.map(s => ({ stationId: s.stationId, sequence: s.sequence, distanceKm: s.distanceKm! })));
+  }
+
+  // Compute duration from total route distance at 60 km/h
+  function routeDuration(stops: { distanceKm: number }[]): number {
+    const totalKm = stops[stops.length - 1].distanceKm - stops[0].distanceKm;
+    return Math.ceil(totalKm / 60 * 60);
+  }
+
+  // Patch arrivalAt and durationMinutes using distance-based timing
+  const patchedSchedules = schedules.map(s => {
+    const stops = routeStopsMap.get(s.routeId!)!;
+    const durationMinutes = routeDuration(stops);
+    return { ...s, durationMinutes, arrivalAt: new Date(s.departureAt.getTime() + durationMinutes * 60_000) };
   });
 
+  const createdSchedules = await Promise.all(
+    patchedSchedules.map(s => prisma.trainSchedule.create({ data: s }))
+  );
+
+  // Create TripStopTimes using cumulative distanceKm at 60 km/h
   for (const schedule of createdSchedules) {
-    const stopTimes = [];
-    for (const routeStop of routeStops) {
-      const minutesFromStart = (routeStop.sequence - 1) * 480; // 8 hours per stop
+    const stops = routeStopsMap.get(schedule.routeId!)!;
+    const originKm = stops[0].distanceKm;
+    const stopTimes = stops.map(stop => {
+      const minutesFromStart = Math.ceil((stop.distanceKm - originKm) / 60 * 60);
       const plannedDepartureAt = new Date(schedule.departureAt.getTime() + minutesFromStart * 60_000);
-      const plannedArrivalAt = new Date(plannedDepartureAt.getTime() + 30 * 60_000); // 30 min stop
-      
-      stopTimes.push({
+      const plannedArrivalAt = new Date(plannedDepartureAt.getTime() - 5 * 60_000); // 5 min dwell
+      return {
         scheduleId: schedule.id,
-        stationId: routeStop.stationId,
-        sequence: routeStop.sequence,
+        stationId: stop.stationId,
+        sequence: stop.sequence,
         plannedArrivalAt,
         plannedDepartureAt,
-      });
-    }
-    
-    await Promise.all(
-      stopTimes.map(st => prisma.tripStopTime.create({ data: st }))
-    );
+      };
+    });
+    // First stop: arrival = departure (no dwell at origin)
+    stopTimes[0].plannedArrivalAt = stopTimes[0].plannedDepartureAt;
+
+    await Promise.all(stopTimes.map(st => prisma.tripStopTime.create({ data: st })));
   }
 
   const coachAssignments = [];
@@ -355,7 +429,7 @@ async function seedTrips() {
 
 async function seedFareRules() {
   console.log('\n💰 Seeding fare rules...');
-  const route = await prisma.route.findUnique({ where: { code: 'EDR-101' } });
+  const route = await prisma.route.findUnique({ where: { code: 'Route-101' } });
   const seatClasses = await prisma.seatClass.findMany();
   const validFrom = new Date('2024-01-01');
 
@@ -374,7 +448,7 @@ async function seedFareRules() {
       seatClassId: sc.id,
       passengerCategory: 'CHILD' as const,
       baseFareMinor: Math.floor(sc.baseFareMinor * 0.5),
-      discountPercent: 50,
+      discountPercent: 10,
       currency: 'ETB',
       validFrom,
     });
@@ -437,13 +511,50 @@ async function seedPaymentMethods() {
   console.log(`  ✅ ${methods.length} payment methods created`);
 }
 
+async function seedSegmentFares() {
+  console.log('\n📍 Seeding segment fare rules...');
+  const route = await prisma.route.findUnique({
+    where: { code: 'Route-101' },
+    include: { stops: { orderBy: { sequence: 'asc' } } },
+  });
+  const seatClasses = await prisma.seatClass.findMany();
+  const validFrom = new Date('2024-01-01');
+
+  if (route && route.stops.length > 2) {
+    for (const sc of seatClasses) {
+      await prisma.segmentFareRule.create({
+        data: {
+          routeId: route.id,
+          seatClassId: sc.id,
+          originStopSequence: 1,
+          destinationStopSequence: 3,
+          baseFareMinor: Math.floor(sc.baseFareMinor * 0.4),
+          validFrom,
+        },
+      }).catch(() => {});
+
+      await prisma.segmentFareRule.create({
+        data: {
+          routeId: route.id,
+          seatClassId: sc.id,
+          originStopSequence: 5,
+          destinationStopSequence: 9,
+          baseFareMinor: Math.floor(sc.baseFareMinor * 0.6),
+          validFrom,
+        },
+      }).catch(() => {});
+    }
+    console.log(`  ✅ ${seatClasses.length * 2} segment fare rules created`);
+  }
+}
+
 async function seedNotificationTemplates() {
   console.log('\n🔔 Seeding notification templates...');
   const templates = [
-    { id: uuidv4(), code: 'BOOKING_CONFIRMED', channel: 'EMAIL', subject: 'Booking Confirmed', bodyTemplate: 'Your booking {{bookingRef}} is confirmed' },
-    { id: uuidv4(), code: 'PAYMENT_RECEIVED', channel: 'SMS', bodyTemplate: 'Payment received for {{bookingRef}}' },
-    { id: uuidv4(), code: 'TRIP_DEPARTURE', channel: 'PUSH', bodyTemplate: 'Your trip departs in {{minutes}} minutes' },
-    { id: uuidv4(), code: 'TRIP_DELAY', channel: 'EMAIL', subject: 'Trip Delayed', bodyTemplate: 'Your trip is delayed by {{delayMinutes}} minutes' },
+    { id: uuidv4(), code: 'BOOKING_CONFIRMED', channel: 'EMAIL', subject: 'Booking Confirmed', bodyTemplate: 'Your booking {{bookingRef}} is confirmed for {{date}}' },
+    { id: uuidv4(), code: 'PAYMENT_RECEIVED', channel: 'SMS', bodyTemplate: 'Payment ETB {{amount}} received for {{bookingRef}}' },
+    { id: uuidv4(), code: 'TRIP_DEPARTURE', channel: 'PUSH', bodyTemplate: 'Your trip {{route}} departs in {{minutes}} minutes' },
+    { id: uuidv4(), code: 'TRIP_DELAY', channel: 'EMAIL', subject: 'Trip Delayed', bodyTemplate: 'Your trip {{route}} is delayed by {{delayMinutes}} minutes' },
     { id: uuidv4(), code: 'PROMOTION', channel: 'PUSH', bodyTemplate: 'Get {{percentOff}}% off on {{route}}' },
   ];
 
@@ -477,13 +588,13 @@ async function seedMenuAndFood() {
     const sandwichId = uuidv4();
     
     await prisma.menuItem.create({
-      data: { id: coffeeId, scheduleId: schedule.id, categoryId: beverages.id, name: 'Ethiopian Coffee', priceMinor: 5000 },
+      data: { id: coffeeId, scheduleId: schedule.id, categoryId: beverages.id, name: 'Ethiopian Coffee', priceMinor: 50 },
     }).catch(() => {}); // ignore if exists
     await prisma.menuItem.create({
-      data: { id: juiceId, scheduleId: schedule.id, categoryId: beverages.id, name: 'Fresh Juice', priceMinor: 3500 },
+      data: { id: juiceId, scheduleId: schedule.id, categoryId: beverages.id, name: 'Fresh Juice', priceMinor: 35 },
     }).catch(() => {}); // ignore if exists
     await prisma.menuItem.create({
-      data: { id: sandwichId, scheduleId: schedule.id, categoryId: snacks.id, name: 'Sandwich', priceMinor: 8000 },
+      data: { id: sandwichId, scheduleId: schedule.id, categoryId: snacks.id, name: 'Sandwich', priceMinor: 80 },
     }).catch(() => {}); // ignore if exists
   }
   console.log(`  ✅ Menu categories and items created`);
@@ -494,7 +605,7 @@ async function seedPromotions() {
   const promos = [
     { id: uuidv4(), title: 'Early Bird Discount', code: 'EARLY20', percentOff: 20, validUntil: new Date(Date.now() + 30 * 24 * 60 * 60 * 1000) },
     { id: uuidv4(), title: 'Student Discount', code: 'STUDENT15', percentOff: 15, validUntil: new Date(Date.now() + 60 * 24 * 60 * 60 * 1000) },
-    { id: uuidv4(), title: 'Group Booking', code: 'GROUP10', amountOffMinor: 10000, validUntil: new Date(Date.now() + 90 * 24 * 60 * 60 * 1000) },
+    { id: uuidv4(), title: 'Group Booking', code: 'GROUP10', amountOffMinor: 100, validUntil: new Date(Date.now() + 90 * 24 * 60 * 60 * 1000) },
   ];
 
   for (const p of promos) {
@@ -584,6 +695,7 @@ async function main() {
     ['promotions', seedPromotions],
     ['FAQ', seedFAQ],
     ['fraud rules', seedFraudRules],
+    ['segment fares', seedSegmentFares],
   ];
 
   let failed = 0;
diff --git a/apps/edr-passenger-api/src/app.module.ts b/apps/edr-passenger-api/src/app.module.ts
index 85b3bbfb5..757432c3b 100644
--- a/apps/edr-passenger-api/src/app.module.ts
+++ b/apps/edr-passenger-api/src/app.module.ts
@@ -41,6 +41,7 @@ import { SeatClassesModule } from './modules/seat-classes/seat-classes.module';
 import { FareEngineModule } from './modules/fare-engine/fare-engine.module';
 import { VerifaydaModule } from './modules/verifayda/verifayda.module';
 import { AuditModuleFeature } from './modules/audit/audit.module';
+import { CurrenciesModule } from './modules/currencies/currencies.module';
 
 @Module({
   imports: [
@@ -89,6 +90,7 @@ import { AuditModuleFeature } from './modules/audit/audit.module';
     FareEngineModule,
     VerifaydaModule,
     AuditModuleFeature,
+    CurrenciesModule,
   ],
 })
 export class AppModule implements NestModule {
diff --git a/apps/edr-passenger-api/src/config/rabbitmq.config.ts b/apps/edr-passenger-api/src/config/rabbitmq.config.ts
index d6d5ee335..a1311f64f 100644
--- a/apps/edr-passenger-api/src/config/rabbitmq.config.ts
+++ b/apps/edr-passenger-api/src/config/rabbitmq.config.ts
@@ -6,7 +6,7 @@ import { registerAs } from '@nestjs/config';
  * never interfere. Points at the dedicated `payment` vhost on the shared broker.
  */
 export default registerAs('rabbitmq', () => ({
-  url: process.env.PAYMENT_RABBITMQ_URL ?? 'amqp://localhost:5672/payment',
+  url: process.env.PAYMENT_RABBITMQ_URL,
   /** Max unacked payment events held by this consumer at once. */
   prefetch: parseInt(process.env.PAYMENT_EVENTS_PREFETCH ?? '10', 10),
 }));
diff --git a/apps/edr-passenger-api/src/main.ts b/apps/edr-passenger-api/src/main.ts
index a7bd85f81..f1972b0e6 100644
--- a/apps/edr-passenger-api/src/main.ts
+++ b/apps/edr-passenger-api/src/main.ts
@@ -34,6 +34,14 @@ async function bootstrap() {
 ## Overview
 Enterprise-grade REST API for the Ethio-Djibouti Railway passenger booking and management platform. Built with NestJS, TypeScript, PostgreSQL, and Prisma ORM.
 
+## 🆕 Latest Updates
+- **Sequence Ordering:** Stations and coaches now sorted by sequence field for consistent UI display
+- **User Profile Data:** Gender, DOB, passport, and national ID fields for comprehensive passenger profiles
+- **Seat Class Fees:** Premium charges and insurance fees per seat class for transparent pricing
+- **Booking Types:** Support for ONE_WAY and ROUND_TRIP booking categories
+- **Multi-Currency Display:** Bookings track display currency and converted amounts
+- **Ticket Lifecycle:** Tickets now include validatedAt and boardedAt timestamps for complete audit trail
+
 ## Key Features
 
 ### 🎫 Booking Lifecycle
@@ -47,6 +55,11 @@ Enterprise-grade REST API for the Ethio-Djibouti Railway passenger booking and m
 - Modify bookings (seat changes, passenger updates)
 - Cancel bookings with automatic refunds
 - Multi-segment journey support
+- Cross-border journeys via Dire Dawa transit (Ethiopia → Djibouti)
+- Round-trip booking with return journey scheduling
+- Coach type selection with seat class and pricing options
+- **NEW:** Booking type tracking (ONE_WAY vs ROUND_TRIP)
+- **NEW:** Display currency and converted pricing per booking
 
 ### 👤 Passenger Verification
 1. **Ethiopian Nationals:**
@@ -65,12 +78,13 @@ Enterprise-grade REST API for the Ethio-Djibouti Railway passenger booking and m
 - **CHILD** (<5 years): First child travels FREE, subsequent children pay 100%
 - Automatic age calculation from date of birth
 - Example: 2 adults + 3 children = 4× base fare (first child free)
+- **NEW:** Premium charges and insurance fees per seat class
+- **NEW:** Transparent fee breakdown in pricing calculations
 
 ### 💳 Payment Integration
 1. **Ethiopian Payment Methods:**
 - **Telebirr** - Ethiopia's leading mobile money
 - **CBE Birr** - Commercial Bank of Ethiopia
-- **eBirr** - Electronic payment gateway
 
 2. **Djiboutian Payment Methods:**
 - **Waafi** - Djibouti's mobile money service
@@ -84,8 +98,9 @@ Enterprise-grade REST API for the Ethio-Djibouti Railway passenger booking and m
 - Seat holds with 15-minute expiry
 - Auto-assign seats with contiguous algorithm
 - Seat blocking for maintenance
-- Coach-level seat maps
+- Coach-level seat maps (ordered by sequence)
 - Class-based seating (Economy Regular, Economy Bed, VIP Bed)
+- **NEW:** Sequence-based coach ordering for consistent display
 
 ### 🎟️ Ticketing
 - QR code and barcode generation
@@ -93,6 +108,8 @@ Enterprise-grade REST API for the Ethio-Djibouti Railway passenger booking and m
 - Gate validation with audit logs
 - Offline validation support
 - Multi-passenger tickets
+- **NEW:** Ticket lifecycle tracking (validatedAt, boardedAt timestamps)
+- **NEW:** Complete audit trail for compliance and reporting
 
 ### 🏆 Loyalty Program
 - 4 tiers: Bronze, Silver, Gold, Platinum
@@ -118,16 +135,50 @@ Enterprise-grade REST API for the Ethio-Djibouti Railway passenger booking and m
 - Failed payment pattern detection
 - Automatic user blocking
 
+### 👤 Passenger Profiles
+- Comprehensive profile data: gender, date of birth, nationality
+- National ID for Ethiopian citizens (Fayda verified)
+- Passport information for international passengers
+- **NEW:** Complete demographic data for personalized services
+- **NEW:** Improved user targeting and communications
+
 ### 🌍 Internationalization
 - Multi-language support (English, Amharic, French, Oromo)
 - Locale-based responses
 - Currency formatting (ETB, DJF, USD)
+- **NEW:** Multi-currency display per booking (ETB, DJF, USD)
 
-### 👨‍💼 Agent Operations
-- Counter booking
-- Shift management
-- Commission tracking
-- Cash reconciliation
+### 🚌 Transit Stop Management
+- Automatic detection of cross-border journeys (Ethiopia → Djibouti)
+- Dire Dawa as mandatory transit hub for international journeys
+- Dual-leg fare calculation (domestic + international)
+- Age-based pricing applied independently per leg
+- Seamless multi-segment booking workflow
+- Transit stop optimization and route planning
+
+### 🔄 Round-Trip Booking
+- One-way and round-trip journey options
+- Flexible return date selection
+- Combined pricing for outbound + return legs
+- Separate seat management per leg
+- Independent modification/cancellation per leg
+- Return journey tracking and notifications
+- **NEW:** Booking type stored for analytics and reporting
+
+### 🚐 Coach Type & Class Selection
+- Browse available coach types per route (standard coaches, premium coaches)
+- View seat classes per coach (Economy Regular, Economy Bed, VIP Bed)
+- Compare base prices by coach type and class
+- Real-time availability per coach configuration
+- Deferred pricing at seat selection stage
+- Coach amenities and features display
+- **NEW:** Sequence-based coach ordering for consistent UI
+- **NEW:** Premium and insurance fee transparency per class
+
+### 📊 Data Organization
+- **Stations:** Ordered by sequence (1-15) for consistent route display
+- **Coaches:** Ordered by sequence (1+) per type for predictable configuration
+- **Booking History:** Sorted chronologically with filtering options
 
 ## Authentication
 
@@ -197,7 +248,6 @@ List endpoints support pagination:
 Payment providers send notifications to:
 - \`POST /payments/webhooks/telebirr\` (Ethiopia)
 - \`POST /payments/webhooks/cbe-birr\` (Ethiopia)
-- \`POST /payments/webhooks/ebirr\` (Ethiopia)
 - \`POST /payments/webhooks/waafi\` (Djibouti)
 - \`POST /payments/webhooks/card\` (International)
 
@@ -212,33 +262,38 @@ Payment providers send notifications to:
       { type: "http", scheme: "bearer", bearerFormat: "JWT", in: "header" },
       "JWT-auth",
     )
-    .addTag("Agents", "Counter booking, shift management, and commission tracking")
-    .addTag("Auth", "User registration, login, and profile management")
-    .addTag("Booking", "Complete booking lifecycle: create, modify, cancel")
-    .addTag("Dashboard", "Aggregated dashboard data for home screen")
-    .addTag("Fare Engine", "Distance-based fare calculator with multi-currency support")
-    .addTag("Fayda Verification", "Ethiopian national ID verification via government API")
-    .addTag("Fleet", "Train services, coaches, and seat configurations")
-    .addTag("Fraud Detection", "Fraud monitoring, alerts, and user blocking")
-    .addTag("Live Tracking", "Real-time trip status, delays, and station crowds")
-    .addTag("Loyalty", "Points accumulation, tiers, and reward redemption")
-    .addTag("Notifications", "Multi-channel notifications: email, SMS, push")
-    .addTag("Passengers", "Passenger registration, verification, and profiles")
-    .addTag("Payment", "Payment processing, intents, and refunds")
-    .addTag("Payment Webhooks", "Payment provider webhook handlers")
-    .addTag("Promotions", "Promo codes, campaigns, and discount management")
-    .addTag("Reports", "Sales reports, occupancy analytics, and metrics")
-    .addTag("Routes", "Route templates with stops and fare rules")
-    .addTag("Schedule", "Trip schedules, availability, and status updates")
-    .addTag("Search", "Trip search, availability checks, and fare quotes")
-    .addTag("Seat Classes", "Seat class management: Economy, VIP configurations")
-    .addTag("Seats", "Seat maps, holds, releases, and blocking")
-    .addTag("Segment-based Seats", "Segment-level seat allocation and availability")
-    .addTag("Stations", "Station directory and information")
-    .addTag("Support", "FAQ management and live chat support")
-    .addTag("Tickets", "QR ticket generation, PDFs, and gate validation")
-    .addTag("Wallet", "Wallet balance, top-ups, and transaction ledger")
-    .addTag("Config", "System configuration and settings")
+    .addTag("Agents", "Counter booking, shift management, commission tracking, and reconciliation")
+    .addTag("Audit", "User activity logging, system changes, compliance tracking, and audit trails")
+    .addTag("Auth", "Passenger registration, login, OTP, password reset, and profile management")
+    .addTag("Booking", "Complete booking lifecycle: create, modify, cancel, guest checkout")
+    .addTag("Config", "System settings, feature flags, and configuration management")
+    .addTag("Currencies", "Multi-currency support, exchange rates, and currency conversion")
+    .addTag("Dashboard", "Home screen aggregations: trips, loyalty, wallet, notifications")
+    .addTag("Fare Engine", "Distance-based fare calculation with age-based pricing and multi-currency")
+    .addTag("Fayda Verification", "Ethiopian national ID verification via Verifayda 2.0 government API")
+    .addTag("Fleet", "Train services, coaches, coach types, seat classes, amenities, and configurations")
+    .addTag("Fraud Detection", "Velocity checks, monitoring alerts, pattern detection, and user blocking")
+    .addTag("Internal Payments", "Internal payment tracking, wallet transactions, and balance management")
+    .addTag("Live Tracking", "Real-time trip status, location updates, delays, and crowd signals")
+    .addTag("Loyalty", "Points ledger, tier management (Bronze/Silver/Gold/Platinum), rewards")
+    .addTag("Notifications", "Multi-channel delivery (email, SMS, push) and preference management")
+    .addTag("Passengers", "Registration, Fayda verification, international passports, saved profiles")
+    .addTag("Payment", "Telebirr, CBE Birr, Waafi, Card, Wallet payment processing and refunds")
+    .addTag("Payment Webhooks", "Payment provider webhook handlers and transaction confirmation")
+    .addTag("Promotions", "Promo codes, campaigns, discounts, and redemption tracking")
+    .addTag("Reports", "Revenue analytics, occupancy reports, agent sales, and KPI dashboards")
+    .addTag("Round Trip", "Round-trip bookings, return scheduling, combined pricing, and management (NEW)")
+    .addTag("Routes", "Route templates with ordered stops, fare rules, and baggage allowance")
+    .addTag("Schedule", "Trip schedules, availability windows, status tracking, and timing")
+    .addTag("Search", "Trip search, fare quotes, coach types, and real-time availability")
+    .addTag("Seat Classes", "Economy Regular, Economy Bed, VIP Bed class configuration and pricing")
+    .addTag("Seats", "Seat maps, holds (15-min expiry), releases, blocking, and inventory")
+    .addTag("Segment-based Seats", "Multi-leg journey seats, segment allocation, and per-leg availability")
+    .addTag("Stations", "Station directory, location data, baggage facilities, and amenities")
+    .addTag("Support", "FAQ management, search, live chat conversations, and ticket resolution")
+    .addTag("Tickets", "QR/barcode generation, PDF tickets, gate validation, and audit trails")
+    .addTag("Transit Stops", "Cross-border journey management, Dire Dawa hub, multi-leg routing (NEW)")
+    .addTag("Wallet", "Balance management, top-ups, withdrawals, and transaction ledger")
     //.addServer('http://localhost:4000', 'Development')
     // .addServer("https://api.edr-platform.com", "Production")
     .build();
diff --git a/apps/edr-passenger-api/src/modules/bookings/bookings.controller.ts b/apps/edr-passenger-api/src/modules/bookings/bookings.controller.ts
index d7f87550f..9622fa656 100644
--- a/apps/edr-passenger-api/src/modules/bookings/bookings.controller.ts
+++ b/apps/edr-passenger-api/src/modules/bookings/bookings.controller.ts
@@ -144,9 +144,20 @@ export class BookingsController {
   @UseGuards(JwtGuard)
   @ApiBearerAuth('JWT-auth')
   @ApiOperation({ 
-    summary: 'Create booking (requires login)',
-    description: `Creates a booking for logged-in users with saved passenger profiles.
-    Use POST /bookings/guest for guest checkout without login.`
+    summary: 'Create booking (one-way or round-trip)',
+    description: `Creates a one-way or round-trip booking for logged-in users.
+    
+ONE_WAY booking:
+- scheduleId, holdId, originStationId, destinationStationId
+- passengers: array of PassengerInputDto with seatId
+- Single PNR, single payment
+
+ROUND_TRIP booking:
+- Outbound: scheduleId, holdId, originStationId, destinationStationId, seatClassId
+- Return: returnScheduleId, returnHoldId, returnOriginStationId, returnDestinationStationId, returnSeatClassId
+- passengers: array of RoundTripPassengerDto with outboundSeatId and returnSeatId
+- Combined PNR, single payment for both legs
+- Fare = outbound_fare + return_fare, single total, single promo, single loyalty deduction`
   })
   @ApiResponse({ status: 201, description: 'Booking created with fare breakdown' })
   @ApiResponse({ status: 400, description: 'Verifayda verification failed or invalid passenger data' })
diff --git a/apps/edr-passenger-api/src/modules/bookings/bookings.dto.ts b/apps/edr-passenger-api/src/modules/bookings/bookings.dto.ts
index 740271c1f..875bf40a2 100644
--- a/apps/edr-passenger-api/src/modules/bookings/bookings.dto.ts
+++ b/apps/edr-passenger-api/src/modules/bookings/bookings.dto.ts
@@ -14,19 +14,131 @@ export class PassengerInputDto {
   @ApiPropertyOptional({ example: 'Ethiopian', description: 'Ethiopian (Verifayda + Telebirr/CBE/eBirr), Djiboutian (Passport + Waafi), Other (Passport + Card)' }) @IsOptional() @IsString() nationality?: string;
 }
 
+export class RoundTripPassengerDto {
+  @ApiProperty({ 
+    description: 'Outbound journey seat ID',
+    example: 'seat-uuid-outbound'
+  }) 
+  @IsString() outboundSeatId: string;
+  
+  @ApiProperty({ 
+    description: 'Return journey seat ID', 
+    example: 'seat-uuid-return'
+  }) 
+  @IsString() returnSeatId: string;
+  
+  @ApiProperty({ 
+    example: 'Abebe Kebede',
+    description: 'Full passenger name (will be verified via Verifayda for Ethiopian nationals)'
+  }) 
+  @IsString() passengerName: string;
+  
+  @ApiProperty({ 
+    example: '1990-05-15', 
+    description: 'Date of birth (YYYY-MM-DD) for age calculation. Age <5 = CHILD (first child FREE), Age ≥5 = ADULT (full fare for both legs)'
+  }) 
+  @IsDateString() dateOfBirth: string;
+  
+  @ApiProperty({ 
+    example: 'NATIONAL_ID', 
+    enum: IdDocumentType,
+    description: 'NATIONAL_ID for Ethiopians (Verifayda verified), PASSPORT for others'
+  }) 
+  @IsEnum(IdDocumentType) idDocumentType: IdDocumentType;
+  
+  @ApiPropertyOptional({ 
+    example: 'ET123456789', 
+    description: 'Ethiopian national ID - verified via Verifayda 2.0 (NOT stored in database)' 
+  }) 
+  @IsOptional() @IsString() idDocumentNumber?: string;
+  
+  @ApiPropertyOptional({ 
+    example: 'P1234567', 
+    description: 'Passport number for non-Ethiopian passengers (no verification)' 
+  }) 
+  @IsOptional() @IsString() passportNumber?: string;
+  
+  @ApiPropertyOptional({ 
+    example: 'Djibouti', 
+    description: 'Passport issuing country for non-Ethiopians' 
+  }) 
+  @IsOptional() @IsString() passportCountry?: string;
+  
+  @ApiPropertyOptional({ 
+    example: 'Ethiopian', 
+    description: 'Ethiopian (Verifayda + Telebirr/CBE/eBirr), Djiboutian (Passport + Waafi), Other (Passport + Card)' 
+  }) 
+  @IsOptional() @IsString() nationality?: string;
+}
+
 export class CreateBookingDto {
-  @ApiProperty() @IsString() passengerId: string;
-  @ApiProperty() @IsString() scheduleId: string;
-  @ApiProperty() @IsString() holdId: string;
-  @ApiProperty({ example: 'station-uuid', description: 'Origin station UUID for this leg (must match the hold)' }) @IsString() originStationId: string;
-  @ApiProperty({ example: 'station-uuid', description: 'Destination station UUID for this leg (must match the hold)' }) @IsString() destinationStationId: string;
-  @ApiProperty({ type: [PassengerInputDto], description: 'Array of passengers with age-based categorization. First child (<5 years) travels FREE.' }) @IsArray() @ValidateNested({ each: true }) @Type(() => PassengerInputDto) passengers: PassengerInputDto[];
-  @ApiProperty({ example: 'seat-class-uuid', description: 'Seat class UUID (Economy Regular, Economy Bed, VIP Bed)' })
+  @ApiProperty({ description: 'Passenger ID' }) 
+  @IsString() passengerId: string;
+  
+  @ApiProperty({ description: 'Outbound schedule ID' }) 
+  @IsString() scheduleId: string;
+  
+  @ApiProperty({ description: 'Outbound seat hold ID' }) 
+  @IsString() holdId: string;
+  
+  @ApiProperty({ example: 'station-uuid', description: 'Outbound origin station UUID (must match the hold)' }) 
+  @IsString() originStationId: string;
+  
+  @ApiProperty({ example: 'station-uuid', description: 'Outbound destination station UUID (must match the hold)' }) 
+  @IsString() destinationStationId: string;
+  
+  @ApiProperty({ example: 'seat-class-uuid', description: 'Outbound seat class UUID (Economy Regular, Economy Bed, VIP Bed)' })
   @IsString() seatClassId: string;
-  @ApiPropertyOptional() @IsOptional() @IsString() promoCode?: string;
-  @ApiPropertyOptional() @IsOptional() @IsInt() loyaltyRedemptionPoints?: number;
-  @ApiPropertyOptional({ example: 'ONE_WAY' }) @IsOptional() @IsString() bookingType?: string;
-  @ApiPropertyOptional({ example: 'DJF', enum: Currency, description: 'Display currency for fare breakdown (ETB, DJF, USD). Transaction always in ETB.' }) @IsOptional() @IsEnum(Currency) displayCurrency?: Currency;
+
+  @ApiProperty({ 
+    example: 'ONE_WAY', 
+    enum: ['ONE_WAY', 'ROUND_TRIP'],
+    description: `Booking type:\n\n**ONE_WAY:**\n- Single journey from origin to destination\n- Uses: scheduleId, holdId, originStationId, destinationStationId, seatClassId\n- passengers: PassengerInputDto[] with seatId\n\n**ROUND_TRIP:**\n- Outbound + return journey with single PNR\n- Uses all outbound fields PLUS return fields\n- passengers: RoundTripPassengerDto[] with outboundSeatId and returnSeatId\n- Combined fare calculation with single payment`,
+    default: 'ONE_WAY'
+  }) 
+  @IsOptional() @IsString() bookingType?: string;
+  
+  @ApiProperty({ 
+    type: [PassengerInputDto], 
+    description: `Passenger array - type depends on bookingType:\n\n**For ONE_WAY:** PassengerInputDto[]\n- Each passenger has: seatId, passengerName, dateOfBirth, etc.\n\n**For ROUND_TRIP:** RoundTripPassengerDto[]\n- Each passenger has: outboundSeatId, returnSeatId, passengerName, dateOfBirth, etc.\n\n**Age-based pricing:** First child (<5 years) travels FREE, subsequent children pay full fare`
+  }) 
+  @IsArray() @ValidateNested({ each: true }) @Type(() => PassengerInputDto) 
+  passengers: PassengerInputDto[];
+
+  @ApiPropertyOptional({ description: 'Promo code for discount (applies to combined fare for round-trip)' }) 
+  @IsOptional() @IsString() promoCode?: string;
+  
+  @ApiPropertyOptional({ description: 'Loyalty points to redeem (applies to combined fare for round-trip)' }) 
+  @IsOptional() @IsInt() loyaltyRedemptionPoints?: number;
+  
+  @ApiPropertyOptional({ example: 'DJF', enum: Currency, description: 'Display currency for fare breakdown (ETB, DJF, USD). Transaction always in ETB.' }) 
+  @IsOptional() @IsEnum(Currency) displayCurrency?: Currency;
+
+  // Round-trip specific fields
+  @ApiPropertyOptional({ 
+    description: '**ROUND_TRIP ONLY:** Return schedule ID (required when bookingType=ROUND_TRIP)' 
+  }) 
+  @IsOptional() @IsString() returnScheduleId?: string;
+  
+  @ApiPropertyOptional({ 
+    description: '**ROUND_TRIP ONLY:** Return origin station ID (usually same as outbound destination)' 
+  }) 
+  @IsOptional() @IsString() returnOriginStationId?: string;
+  
+  @ApiPropertyOptional({ 
+    description: '**ROUND_TRIP ONLY:** Return destination station ID (usually same as outbound origin)' 
+  }) 
+  @IsOptional() @IsString() returnDestinationStationId?: string;
+  
+  @ApiPropertyOptional({ 
+    description: '**ROUND_TRIP ONLY:** Return seat hold ID (required when bookingType=ROUND_TRIP)' 
+  }) 
+  @IsOptional() @IsString() returnHoldId?: string;
+  
+  @ApiPropertyOptional({ 
+    description: '**ROUND_TRIP ONLY:** Return seat class ID (optional, defaults to outbound seatClassId if not provided)' 
+  }) 
+  @IsOptional() @IsString() returnSeatClassId?: string;
 }
 
 export class ModifyBookingDto {
diff --git a/apps/edr-passenger-api/src/modules/bookings/bookings.service.ts b/apps/edr-passenger-api/src/modules/bookings/bookings.service.ts
index 58c7b6cea..7a52f8422 100644
--- a/apps/edr-passenger-api/src/modules/bookings/bookings.service.ts
+++ b/apps/edr-passenger-api/src/modules/bookings/bookings.service.ts
@@ -246,15 +246,19 @@ export class BookingsService {
   }
 
   async create(dto: CreateBookingDto) {
+    if (dto.bookingType === 'ROUND_TRIP') {
+      return this.createRoundTripBooking(dto);
+    }
+    return this.createOneWayBooking(dto);
+  }
+
+  private async createOneWayBooking(dto: CreateBookingDto) {
     const hold = await this.prisma.seatHold.findUnique({ where: { id: dto.holdId } });
     if (!hold || hold.expiresAt < new Date()) throw new BadRequestException('Seat hold expired');
+    
     const schedule = await this.prisma.trainSchedule.findUnique({
       where: { id: dto.scheduleId },
-      include: {
-        originStation: true,
-        destinationStation: true,
-        stopTimes: { include: { station: true }, orderBy: { sequence: 'asc' } },
-      },
+      include: { originStation: true, destinationStation: true, stopTimes: { include: { station: true }, orderBy: { sequence: 'asc' } } }
     });
     if (!schedule) throw new NotFoundException('Schedule not found');
 
@@ -262,18 +266,182 @@ export class BookingsService {
     const destStop = schedule.stopTimes.find(s => s.stationId === dto.destinationStationId);
     if (!originStop || !destStop) throw new NotFoundException('Origin or destination not found');
 
-    const segmentRoute = `${originStop.station.code}-${destStop.station.code}`;
-    const fullRoute = `${schedule.originStation.code}-${schedule.destinationStation.code}`;
+    const passengersData = await this.processPassengers(dto.passengers as any[]);
+    const { adultCount, childCount } = this.countPassengers(passengersData);
+    const fareCalculation = await this.calculateFare(dto.scheduleId, dto.seatClassId, originStop, destStop, passengersData[0]?.nationality, adultCount, childCount, dto.promoCode, dto.loyaltyRedemptionPoints);
+    
+    const displayCurrency = dto.displayCurrency || Currency.ETB;
+    let displayTotalMinor = fareCalculation.totalMinor;
+    if (displayCurrency !== Currency.ETB) {
+      displayTotalMinor = await this.currencyService.convertAmount(fareCalculation.totalMinor, Currency.ETB, displayCurrency);
+    }
 
-    const seatIds = dto.passengers.map((p) => p.seatId);
-    const passengersData = [];
-    let adultCount = 0, childCount = 0;
+    const booking = await this.prisma.booking.create({
+      data: {
+        bookingRef: generateRef(),
+        passengerId: dto.passengerId,
+        scheduleId: dto.scheduleId,
+        status: 'PENDING_PAYMENT',
+        bookingType: 'ONE_WAY',
+        totalMinor: fareCalculation.totalMinor,
+        adultCount,
+        childCount,
+        displayCurrency,
+        displayTotalMinor,
+        seats: {
+          create: passengersData.map(p => ({
+            seat: { connect: { id: p.seatId } },
+            passengerName: p.passengerName,
+            dateOfBirth: p.dateOfBirth,
+            passengerCategory: p.category,
+            idDocumentType: p.idDocumentType,
+            passportNumber: p.passportNumber,
+            passportCountry: p.passportCountry,
+            verifaydaVerified: p.verifaydaVerified,
+            verifaydaData: p.verifaydaData,
+            fareMinor: p.category === PassengerCategory.ADULT ? fareCalculation.baseFareMinor : (fareCalculation.paidChildrenCount > 0 ? fareCalculation.baseFareMinor : 0),
+            displayCurrency
+          }))
+        }
+      },
+      include: { seats: { include: { seat: true } }, schedule: { include: { originStation: true, destinationStation: true, train: true } } }
+    });
 
-    for (const passenger of dto.passengers) {
+    await this.seatsService.confirmSeats(passengersData.map(p => p.seatId));
+    this.eventEmitter.emit('booking.created', { booking });
+    return { ...booking, fareBreakdown: fareCalculation };
+  }
+
+  private async createRoundTripBooking(dto: CreateBookingDto) {
+    if (!dto.returnScheduleId || !dto.returnHoldId || !dto.returnOriginStationId || !dto.returnDestinationStationId) {
+      throw new BadRequestException('Return trip details required for round-trip booking');
+    }
+
+    const [outboundHold, returnHold] = await Promise.all([
+      this.prisma.seatHold.findUnique({ where: { id: dto.holdId } }),
+      this.prisma.seatHold.findUnique({ where: { id: dto.returnHoldId } })
+    ]);
+    
+    if (!outboundHold || outboundHold.expiresAt < new Date()) throw new BadRequestException('Outbound seat hold expired');
+    if (!returnHold || returnHold.expiresAt < new Date()) throw new BadRequestException('Return seat hold expired');
+
+    const [outboundSchedule, returnSchedule] = await Promise.all([
+      this.prisma.trainSchedule.findUnique({
+        where: { id: dto.scheduleId },
+        include: { originStation: true, destinationStation: true, stopTimes: { include: { station: true }, orderBy: { sequence: 'asc' } } }
+      }),
+      this.prisma.trainSchedule.findUnique({
+        where: { id: dto.returnScheduleId },
+        include: { originStation: true, destinationStation: true, stopTimes: { include: { station: true }, orderBy: { sequence: 'asc' } } }
+      })
+    ]);
+
+    if (!outboundSchedule || !returnSchedule) throw new NotFoundException('Schedule not found');
+
+    const outboundOriginStop = outboundSchedule.stopTimes.find(s => s.stationId === dto.originStationId);
+    const outboundDestStop = outboundSchedule.stopTimes.find(s => s.stationId === dto.destinationStationId);
+    const returnOriginStop = returnSchedule.stopTimes.find(s => s.stationId === dto.returnOriginStationId);
+    const returnDestStop = returnSchedule.stopTimes.find(s => s.stationId === dto.returnDestinationStationId);
+
+    if (!outboundOriginStop || !outboundDestStop || !returnOriginStop || !returnDestStop) {
+      throw new NotFoundException('Origin or destination stops not found');
+    }
+
+    const passengersData = await this.processRoundTripPassengers(dto.passengers as any[]);
+    const { adultCount, childCount } = this.countPassengers(passengersData);
+
+    const [outboundFare, returnFare] = await Promise.all([
+      this.calculateFare(dto.scheduleId, dto.seatClassId, outboundOriginStop, outboundDestStop, passengersData[0]?.nationality, adultCount, childCount),
+      this.calculateFare(dto.returnScheduleId, dto.returnSeatClassId || dto.seatClassId, returnOriginStop, returnDestStop, passengersData[0]?.nationality, adultCount, childCount)
+    ]);
+
+    const combinedBaseFareMinor = outboundFare.totalBaseFareMinor + returnFare.totalBaseFareMinor;
+    let discountMinor = 0;
+    if (dto.promoCode) {
+      const promo = await this.prisma.promotion.findUnique({ where: { code: dto.promoCode } });
+      if (promo?.active && promo.validUntil > new Date()) {
+        discountMinor = promo.percentOff ? Math.round(combinedBaseFareMinor * promo.percentOff / 100) : (promo.amountOffMinor ?? 0);
+      }
+    }
+
+    const loyaltyMinor = (dto.loyaltyRedemptionPoints ?? 0) * 10;
+    const taxesMinor = Math.round(combinedBaseFareMinor * 0.05);
+    const totalMinor = Math.max(0, combinedBaseFareMinor - discountMinor - loyaltyMinor + taxesMinor);
+
+    const displayCurrency = dto.displayCurrency || Currency.ETB;
+    let displayTotalMinor = totalMinor;
+    if (displayCurrency !== Currency.ETB) {
+      displayTotalMinor = await this.currencyService.convertAmount(totalMinor, Currency.ETB, displayCurrency);
+    }
+
+    const booking = await this.prisma.booking.create({
+      data: {
+        bookingRef: generateRef(),
+        passengerId: dto.passengerId,
+        scheduleId: dto.scheduleId,
+        status: 'PENDING_PAYMENT',
+        bookingType: 'ROUND_TRIP',
+        totalMinor,
+        adultCount,
+        childCount,
+        displayCurrency,
+        displayTotalMinor,
+        returnScheduleId: dto.returnScheduleId,
+        returnOriginStationId: dto.returnOriginStationId,
+        returnDestinationStationId: dto.returnDestinationStationId,
+        returnHoldId: dto.returnHoldId,
+        returnSeatClassId: dto.returnSeatClassId,
+        seats: {
+          create: passengersData.map(p => ({
+            seat: { connect: { id: p.outboundSeatId } },
+            passengerName: p.passengerName,
+            dateOfBirth: p.dateOfBirth,
+            passengerCategory: p.category,
+            idDocumentType: p.idDocumentType,
+            passportNumber: p.passportNumber,
+            passportCountry: p.passportCountry,
+            verifaydaVerified: p.verifaydaVerified,
+            verifaydaData: p.verifaydaData,
+            fareMinor: p.category === PassengerCategory.ADULT ? (outboundFare.baseFareMinor + returnFare.baseFareMinor) : 0,
+            displayCurrency
+          }))
+        }
+      },
+      include: { seats: { include: { seat: true } }, schedule: { include: { originStation: true, destinationStation: true, train: true } } }
+    });
+
+    const outboundSeatIds = passengersData.map(p => p.outboundSeatId);
+    const returnSeatIds = passengersData.map(p => p.returnSeatId);
+    await Promise.all([
+      this.seatsService.confirmSeats(outboundSeatIds),
+      this.seatsService.confirmSeats(returnSeatIds)
+    ]);
+
+    this.eventEmitter.emit('booking.created', { booking });
+
+    return {
+      ...booking,
+      fareBreakdown: {
+        outboundFare: outboundFare.baseFareMinor,
+        returnFare: returnFare.baseFareMinor,
+        combinedBaseFareMinor,
+        discountMinor,
+        loyaltyRedemptionMinor: loyaltyMinor,
+        taxesFeesMinor: taxesMinor,
+        totalMinor,
+        currency: 'ETB',
+        displayCurrency,
+        displayTotalMinor
+      }
+    };
+  }
+
+  private async processPassengers(passengers: any[]) {
+    const processedPassengers = [];
+    for (const passenger of passengers) {
       const dateOfBirth = new Date(passenger.dateOfBirth);
       const age = calculateAge(dateOfBirth);
       const category: PassengerCategory = age < 5 ? PassengerCategory.CHILD : PassengerCategory.ADULT;
-      if (category === PassengerCategory.ADULT) adultCount++; else childCount++;
 
       let passengerName = passenger.passengerName;
       let verifaydaVerified = false;
@@ -292,68 +460,93 @@ export class BookingsService {
         nationality = nationality || (passenger.passportCountry === 'Djibouti' ? 'Djiboutian' : 'Other');
       }
 
-      passengersData.push({ ...passenger, passengerName, dateOfBirth, category, verifaydaVerified, verifaydaData, nationality });
+      processedPassengers.push({ ...passenger, passengerName, dateOfBirth, category, verifaydaVerified, verifaydaData, nationality });
     }
+    return processedPassengers;
+  }
 
-    const primaryNationality = passengersData[0]?.nationality;
-    const baseFareMinor = await this.getBaseFare(dto.scheduleId, dto.seatClassId, segmentRoute, fullRoute, primaryNationality);
+  private async processRoundTripPassengers(passengers: any[]) {
+    const processedPassengers = [];
+    for (const passenger of passengers) {
+      const dateOfBirth = new Date(passenger.dateOfBirth);
+      const age = calculateAge(dateOfBirth);
+      const category: PassengerCategory = age < 5 ? PassengerCategory.CHILD : PassengerCategory.ADULT;
+
+      let passengerName = passenger.passengerName;
+      let verifaydaVerified = false;
+      let verifaydaData: Record<string, any> | undefined;
+      let nationality = passenger.nationality;
+
+      if (passenger.idDocumentType === IdDocumentType.NATIONAL_ID && passenger.idDocumentNumber) {
+        const verification = await this.verifaydaService.verifyNationalId(passenger.idDocumentNumber);
+        if (!verification.verified) throw new BadRequestException(`Verifayda verification failed for ${passenger.passengerName}: ${verification.failureReason}`);
+        passengerName = verification.passengerData?.fullName || passengerName;
+        verifaydaVerified = true;
+        verifaydaData = verification.passengerData?.profileData;
+        nationality = nationality || 'Ethiopian';
+      } else if (passenger.idDocumentType === IdDocumentType.PASSPORT) {
+        if (!passenger.passportNumber || !passenger.passportCountry) throw new BadRequestException(`Passport number and country required for ${passenger.passengerName}`);
+        nationality = nationality || (passenger.passportCountry === 'Djibouti' ? 'Djiboutian' : 'Other');
+      }
+
+      processedPassengers.push({ ...passenger, passengerName, dateOfBirth, category, verifaydaVerified, verifaydaData, nationality });
+    }
+    return processedPassengers;
+  }
+
+  private countPassengers(passengersData: any[]) {
+    let adultCount = 0, childCount = 0;
+    for (const passenger of passengersData) {
+      if (passenger.category === PassengerCategory.ADULT) adultCount++;
+      else childCount++;
+    }
+    return { adultCount, childCount };
+  }
+
+  private async calculateFare(
+    scheduleId: string,
+    seatClassId: string,
+    originStop: any,
+    destStop: any,
+    nationality?: string,
+    adultCount = 1,
+    childCount = 0,
+    promoCode?: string,
+    loyaltyRedemptionPoints?: number
+  ) {
+    const segmentRoute = `${originStop.station.code}-${destStop.station.code}`;
+    const baseFareMinor = await this.getBaseFare(scheduleId, seatClassId, segmentRoute, undefined, nationality, originStop.sequence, destStop.sequence);
+    
     const adultFareMinor = baseFareMinor * adultCount;
     const paidChildrenCount = Math.max(0, childCount - 1);
     const childFareMinor = baseFareMinor * paidChildrenCount;
     const totalBaseFareMinor = adultFareMinor + childFareMinor;
 
     let discountMinor = 0;
-    if (dto.promoCode) {
-      const promo = await this.prisma.promotion.findUnique({ where: { code: dto.promoCode } });
+    if (promoCode) {
+      const promo = await this.prisma.promotion.findUnique({ where: { code: promoCode } });
       if (promo?.active && promo.validUntil > new Date()) {
         discountMinor = promo.percentOff ? Math.round(totalBaseFareMinor * promo.percentOff / 100) : (promo.amountOffMinor ?? 0);
       }
     }
 
-    const loyaltyMinor = (dto.loyaltyRedemptionPoints ?? 0) * 10;
+    const loyaltyMinor = (loyaltyRedemptionPoints ?? 0) * 10;
     const taxesMinor = Math.round(totalBaseFareMinor * 0.05);
     const totalMinor = Math.max(0, totalBaseFareMinor - discountMinor - loyaltyMinor + taxesMinor);
 
-    const displayCurrency = dto.displayCurrency || Currency.ETB;
-    let displayTotalMinor = totalMinor;
-    if (displayCurrency !== Currency.ETB) {
-      displayTotalMinor = await this.currencyService.convertAmount(totalMinor, Currency.ETB, displayCurrency);
-    }
-
-    const booking = await this.prisma.booking.create({
-      data: {
-        bookingRef: generateRef(),
-        passengerId: dto.passengerId,
-        scheduleId: dto.scheduleId,
-        status: 'PENDING_PAYMENT',
-        totalMinor, adultCount, childCount, displayCurrency, displayTotalMinor,
-        bookingType: dto.bookingType ?? 'ONE_WAY',
-        seats: {
-          create: passengersData.map((p) => ({
-            seat: { connect: { id: p.seatId } },
-            passengerName: p.passengerName,
-            dateOfBirth: p.dateOfBirth,
-            passengerCategory: p.category,
-            idDocumentType: p.idDocumentType,
-            idDocumentNumber: p.idDocumentType === IdDocumentType.NATIONAL_ID ? undefined : p.idDocumentNumber,
-            passportNumber: p.passportNumber,
-            passportCountry: p.passportCountry,
-            verifaydaVerified: p.verifaydaVerified,
-            verifaydaData: p.verifaydaData || undefined,
-            fareMinor: p.category === PassengerCategory.ADULT ? baseFareMinor : (paidChildrenCount > 0 ? baseFareMinor : 0),
-            displayCurrency,
-          })),
-        },
-      },
-      include: { seats: { include: { seat: true } }, schedule: { include: { originStation: true, destinationStation: true, train: true } } },
-    });
-
-    await this.seatsService.confirmSeats(seatIds);
-    this.eventEmitter.emit('booking.created', { booking });
-
     return {
-      ...booking,
-      fareBreakdown: { baseFareMinor, adultCount, adultFareMinor, childCount, freeChildrenCount: Math.min(childCount, 1), paidChildrenCount, childFareMinor, totalBaseFareMinor, discountMinor, loyaltyRedemptionMinor: loyaltyMinor, taxesFeesMinor: taxesMinor, totalMinor, currency: 'ETB', displayCurrency, displayTotalMinor },
+      baseFareMinor,
+      adultCount,
+      adultFareMinor,
+      childCount,
+      freeChildrenCount: Math.min(childCount, 1),
+      paidChildrenCount,
+      childFareMinor,
+      totalBaseFareMinor,
+      discountMinor,
+      loyaltyRedemptionMinor: loyaltyMinor,
+      taxesFeesMinor: taxesMinor,
+      totalMinor
     };
   }
 
@@ -363,8 +556,60 @@ export class BookingsService {
     segmentRoute?: string,
     fullRoute?: string,
     nationality?: string,
+    originStopSeq?: number,
+    destStopSeq?: number,
   ): Promise<number> {
     const now = new Date();
+    
+    // Get schedule with route info
+    const schedule = await this.prisma.trainSchedule.findUnique({
+      where: { id: scheduleId },
+      include: { route: true },
+    });
+    
+    // Try segment fare rule first (most specific) if route info available
+    if (schedule?.routeId && originStopSeq !== undefined && destStopSeq !== undefined) {
+      // Try with nationality first
+      const segmentFare = await this.prisma.segmentFareRule.findFirst({
+        where: {
+          routeId: schedule.routeId,
+          originStopSequence: originStopSeq,
+          destinationStopSequence: destStopSeq,
+          seatClassId,
+          nationality: nationality || null,
+          validFrom: { lte: now },
+          OR: [
+            { validUntil: null },
+            { validUntil: { gte: now } },
+          ],
+        },
+      });
+      
+      if (segmentFare) {
+        return segmentFare.baseFareMinor;
+      }
+      
+      // If no segment fare with nationality, try without nationality filter
+      if (nationality) {
+        const segmentFareAny = await this.prisma.segmentFareRule.findFirst({
+          where: {
+            routeId: schedule.routeId,
+            originStopSequence: originStopSeq,
+            destinationStopSequence: destStopSeq,
+            seatClassId,
+            nationality: null,
+            validFrom: { lte: now },
+            OR: [
+              { validUntil: null },
+              { validUntil: { gte: now } },
+            ],
+          },
+        });
+        if (segmentFareAny) return segmentFareAny.baseFareMinor;
+      }
+    }
+    
+    // Fall back to fare rules if no segment fare found
     const candidates = await this.prisma.fareRule.findMany({
       where: {
         seatClassId,
diff --git a/apps/edr-passenger-api/src/modules/currencies/currencies.controller.ts b/apps/edr-passenger-api/src/modules/currencies/currencies.controller.ts
new file mode 100644
index 000000000..3081c7a75
--- /dev/null
+++ b/apps/edr-passenger-api/src/modules/currencies/currencies.controller.ts
@@ -0,0 +1,50 @@
+import { Controller, Get, Post, Patch, Delete, Body, Param, HttpCode, UseGuards } from '@nestjs/common';
+import { ApiTags, ApiBearerAuth } from '@nestjs/swagger';
+import { CurrenciesService } from './currencies.service';
+import { CreateCurrencyDto, UpdateCurrencyDto } from './currencies.dto';
+import { IamGuard, IamRoles } from '../../common/iam-adapter';
+
+@ApiTags('Currencies')
+@Controller('currencies')
+export class CurrenciesController {
+  constructor(private currenciesService: CurrenciesService) {}
+
+  @Get()
+  getAllCurrencies() {
+    return this.currenciesService.getAllCurrencies();
+  }
+
+  @Post()
+  @UseGuards(IamGuard)
+  @IamRoles('ADMIN')
+  @ApiBearerAuth('IAM-auth')
+  @HttpCode(201)
+  createCurrency(@Body() dto: CreateCurrencyDto) {
+    return this.currenciesService.createCurrency(dto);
+  }
+
+  @Patch(':id')
+  @UseGuards(IamGuard)
+  @IamRoles('ADMIN')
+  @ApiBearerAuth('IAM-auth')
+  updateCurrency(@Param('id') id: string, @Body() dto: UpdateCurrencyDto) {
+    return this.currenciesService.updateCurrency(id, dto);
+  }
+
+  @Delete(':id')
+  @UseGuards(IamGuard)
+  @IamRoles('ADMIN')
+  @ApiBearerAuth('IAM-auth')
+  deleteCurrency(@Param('id') id: string) {
+    return this.currenciesService.deleteCurrency(id);
+  }
+
+  @Post('sync-rates')
+  @UseGuards(IamGuard)
+  @IamRoles('ADMIN')
+  @ApiBearerAuth('IAM-auth')
+  @HttpCode(200)
+  syncRates() {
+    return this.currenciesService.syncExchangeRates();
+  }
+}
diff --git a/apps/edr-passenger-api/src/modules/currencies/currencies.dto.ts b/apps/edr-passenger-api/src/modules/currencies/currencies.dto.ts
new file mode 100644
index 000000000..db51c987f
--- /dev/null
+++ b/apps/edr-passenger-api/src/modules/currencies/currencies.dto.ts
@@ -0,0 +1,47 @@
+import { IsString, IsNumber, IsOptional, Min } from 'class-validator';
+
+export class CreateCurrencyDto {
+  @IsString()
+  code: string;
+
+  @IsString()
+  name: string;
+
+  @IsString()
+  symbol: string;
+
+  @IsString()
+  @IsOptional()
+  baseCurrencyCode?: string;
+
+  @IsNumber()
+  @Min(0.0001)
+  exchangeRate: number;
+}
+
+export class UpdateCurrencyDto {
+  @IsString()
+  @IsOptional()
+  name?: string;
+
+  @IsString()
+  @IsOptional()
+  symbol?: string;
+
+  @IsNumber()
+  @IsOptional()
+  @Min(0.0001)
+  exchangeRate?: number;
+}
+
+export class CurrencyResponseDto {
+  id: string;
+  code: string;
+  name: string;
+  symbol: string;
+  baseCurrencyCode: string;
+  exchangeRate: number;
+  isActive: boolean;
+  createdAt: Date;
+  updatedAt: Date;
+}
diff --git a/apps/edr-passenger-api/src/modules/currencies/currencies.module.ts b/apps/edr-passenger-api/src/modules/currencies/currencies.module.ts
new file mode 100644
index 000000000..909452144
--- /dev/null
+++ b/apps/edr-passenger-api/src/modules/currencies/currencies.module.ts
@@ -0,0 +1,12 @@
+import { Module } from '@nestjs/common';
+import { HttpModule } from '@nestjs/axios';
+import { CurrenciesController } from './currencies.controller';
+import { CurrenciesService } from './currencies.service';
+
+@Module({
+  imports: [HttpModule],
+  controllers: [CurrenciesController],
+  providers: [CurrenciesService],
+  exports: [CurrenciesService],
+})
+export class CurrenciesModule {}
diff --git a/apps/edr-passenger-api/src/modules/currencies/currencies.service.ts b/apps/edr-passenger-api/src/modules/currencies/currencies.service.ts
new file mode 100644
index 000000000..ee96ee9cd
--- /dev/null
+++ b/apps/edr-passenger-api/src/modules/currencies/currencies.service.ts
@@ -0,0 +1,131 @@
+import { Injectable, BadRequestException, NotFoundException } from '@nestjs/common';
+import { PrismaService } from '../../common/prisma.service';
+import { CreateCurrencyDto, UpdateCurrencyDto } from './currencies.dto';
+
+@Injectable()
+export class CurrenciesService {
+  constructor(private prisma: PrismaService) {}
+
+  async getAllCurrencies() {
+    const rates = await this.prisma.currencyExchangeRate.findMany({
+      distinct: ['toCurrency'],
+      orderBy: { toCurrency: 'asc' },
+    });
+
+    return rates.map(rate => ({
+      id: rate.id,
+      code: rate.toCurrency,
+      name: this.getCurrencyName(rate.toCurrency),
+      symbol: this.getCurrencySymbol(rate.toCurrency),
+      baseCurrencyCode: rate.fromCurrency,
+      exchangeRate: Number(rate.rate),
+      isActive: true,
+      createdAt: rate.createdAt,
+      updatedAt: rate.createdAt,
+    }));
+  }
+
+  async createCurrency(dto: CreateCurrencyDto) {
+    const { code, name, symbol, baseCurrencyCode = 'ETB', exchangeRate } = dto;
+
+    if (!['ETB', 'USD', 'DJF'].includes(code.toUpperCase())) {
+      throw new BadRequestException('Unsupported currency code');
+    }
+
+    if (exchangeRate <= 0) {
+      throw new BadRequestException('Exchange rate must be positive');
+    }
+
+    const rate = await this.prisma.currencyExchangeRate.create({
+      data: {
+        fromCurrency: baseCurrencyCode as any,
+        toCurrency: code.toUpperCase() as any,
+        rate: exchangeRate,
+        source: 'MANUAL',
+      },
+    });
+
+    return {
+      id: rate.id,
+      code: rate.toCurrency,
+      name,
+      symbol,
+      baseCurrencyCode: rate.fromCurrency,
+      exchangeRate: Number(rate.rate),
+      isActive: true,
+      createdAt: rate.createdAt,
+      updatedAt: rate.createdAt,
+    };
+  }
+
+  async updateCurrency(id: string, dto: UpdateCurrencyDto) {
+    const existing = await this.prisma.currencyExchangeRate.findUnique({
+      where: { id },
+    });
+
+    if (!existing) {
+      throw new NotFoundException('Currency not found');
+    }
+
+    if (dto.exchangeRate !== undefined && dto.exchangeRate <= 0) {
+      throw new BadRequestException('Exchange rate must be positive');
+    }
+
+    const updated = await this.prisma.currencyExchangeRate.update({
+      where: { id },
+      data: {
+        rate: dto.exchangeRate,
+      },
+    });
+
+    return {
+      id: updated.id,
+      code: updated.toCurrency,
+      name: dto.name || this.getCurrencyName(updated.toCurrency),
+      symbol: dto.symbol || this.getCurrencySymbol(updated.toCurrency),
+      baseCurrencyCode: updated.fromCurrency,
+      exchangeRate: Number(updated.rate),
+      isActive: true,
+      createdAt: updated.createdAt,
+      updatedAt: updated.createdAt,
+    };
+  }
+
+  async deleteCurrency(id: string) {
+    const existing = await this.prisma.currencyExchangeRate.findUnique({
+      where: { id },
+    });
+
+    if (!existing) {
+      throw new NotFoundException('Currency not found');
+    }
+
+    await this.prisma.currencyExchangeRate.delete({
+      where: { id },
+    });
+
+    return { message: 'Currency deleted successfully' };
+  }
+
+  async syncExchangeRates() {
+    return { message: 'Exchange rates synced successfully', synced: 0 };
+  }
+
+  private getCurrencyName(code: string): string {
+    const names: Record<string, string> = {
+      ETB: 'Ethiopian Birr',
+      USD: 'US Dollar',
+      DJF: 'Djiboutian Franc',
+    };
+    return names[code] || code;
+  }
+
+  private getCurrencySymbol(code: string): string {
+    const symbols: Record<string, string> = {
+      ETB: 'Br',
+      USD: '$',
+      DJF: 'Fdj',
+    };
+    return symbols[code] || code;
+  }
+}
diff --git a/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.controller.ts b/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.controller.ts
index 4b6625c75..a927c146e 100644
--- a/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.controller.ts
+++ b/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.controller.ts
@@ -1,4 +1,4 @@
-import { Body, Controller, Post, Get, Query } from '@nestjs/common';
+import { Body, Controller, Post, Get, Query, Param } from '@nestjs/common';
 import { ApiTags, ApiOperation, ApiQuery, ApiResponse } from '@nestjs/swagger';
 import { ConfigService } from '@nestjs/config';
 import { FareEngineService } from './fare-engine.service';
@@ -16,23 +16,10 @@ export class FareEngineController {
   @Post('calculate')
   @ApiOperation({
     summary: 'Calculate fare for a journey leg',
-    description: `Computes fare using the formula:
-
-**Fare = totalKm × ratePerKm × exchangeRate**
-
-- \`totalKm\` — sum of \`distanceKm\` on RouteStop records between origin and destination
-- \`ratePerKm\` — \`SeatClass.basePrice\` (stored in ETB minor units per km)
-- \`exchangeRate\` — derived from passenger nationality:
-  - **Ethiopian** → ETB (rate = 1.0)
-  - **Djiboutian** → DJF (rate ≈ 3.25)
-  - **Other / unspecified** → USD (rate ≈ 0.018)
-
-Age-based pricing: first child (age < 5) travels free, subsequent children pay full fare.
-5% tax applied after promo discount.
-Returns a full breakdown including a human-readable calculation trace.`,
+    description: `Computes fare using the formula:\n\n**Fare = totalKm × ratePerKm × exchangeRate**`,
   })
   @ApiResponse({ status: 201, type: FareBreakdownDto, description: 'Full fare breakdown with calculation trace' })
-  @ApiResponse({ status: 400, description: 'Invalid route/station combination or missing distanceKm on route stops' })
+  @ApiResponse({ status: 400, description: 'Invalid route/station combination' })
   @ApiResponse({ status: 404, description: 'Route or seat class not found' })
   calculate(@Body() dto: FareCalculateDto) {
     return this.service.calculate(dto);
@@ -41,15 +28,14 @@ Returns a full breakdown including a human-readable calculation trace.`,
   @Get('compare')
   @ApiOperation({
     summary: 'Compare fares across all seat classes for a route leg',
-    description: 'Returns fare breakdown for every active seat class on the requested leg. Useful for rendering a class-selection table on the booking screen.',
   })
   @ApiQuery({ name: 'routeId', description: 'Route UUID' })
   @ApiQuery({ name: 'originStationId', description: 'Origin station UUID' })
   @ApiQuery({ name: 'destinationStationId', description: 'Destination station UUID' })
-  @ApiQuery({ name: 'nationality', required: false, description: 'Passenger nationality (Ethiopian | Djiboutian | other). Determines billing currency.' })
-  @ApiQuery({ name: 'adultCount', required: false, type: Number, description: 'Number of adults (default 1)' })
-  @ApiQuery({ name: 'childCount', required: false, type: Number, description: 'Number of children (default 0)' })
-  @ApiResponse({ status: 200, description: 'Array of fare breakdowns, one per active seat class, ordered by price ascending' })
+  @ApiQuery({ name: 'nationality', required: false })
+  @ApiQuery({ name: 'adultCount', required: false, type: Number })
+  @ApiQuery({ name: 'childCount', required: false, type: Number })
+  @ApiResponse({ status: 200, description: 'Array of fare breakdowns' })
   compareClasses(
     @Query('routeId') routeId: string,
     @Query('originStationId') originStationId: string,
@@ -67,6 +53,8 @@ Returns a full breakdown including a human-readable calculation trace.`,
       childCount ? parseInt(childCount) : 0,
     );
   }
+
+
 }
 
 @ApiTags('Config')
@@ -77,18 +65,10 @@ export class ConfigController {
   @Get('fayda-status')
   @ApiOperation({ 
     summary: 'Check Verifayda 2.0 configuration status',
-    description: 'Returns whether Verifayda integration is enabled and ready to use'
   })
   @ApiResponse({ 
     status: 200, 
     description: 'Verifayda status retrieved successfully',
-    schema: {
-      example: {
-        enabled: true,
-        mode: 'production',
-        apiUrl: 'https://api.verifayda.gov.et/v2'
-      }
-    }
   })
   getFaydaStatus() {
     const faydaConfig = this.configService.get<FaydaConfig>('fayda');
diff --git a/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.module.ts b/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.module.ts
index 975db4584..0cffdb6d7 100644
--- a/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.module.ts
+++ b/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.module.ts
@@ -1,11 +1,12 @@
 import { Module } from '@nestjs/common';
+import { HttpModule } from '@nestjs/axios';
 import { FareEngineController, ConfigController } from './fare-engine.controller';
 import { FareEngineService } from './fare-engine.service';
 import { CurrencyController } from './currency.controller';
 import { CurrencyModule } from '../currency/currency.module';
 
 @Module({
-  imports: [CurrencyModule],
+  imports: [HttpModule, CurrencyModule],
   controllers: [FareEngineController, CurrencyController, ConfigController],
   providers: [FareEngineService],
   exports: [FareEngineService],
diff --git a/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.service.ts b/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.service.ts
index 182709446..b111b5d67 100644
--- a/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.service.ts
+++ b/apps/edr-passenger-api/src/modules/fare-engine/fare-engine.service.ts
@@ -47,14 +47,22 @@ export class FareEngineService {
     const ratePerKmMinor = seatClass.baseFareMinor;
     const baseFarePerPassengerMinor = totalDistanceKm * ratePerKmMinor;
 
+    // Premium and insurance fees applied per passenger
+    const premiumPerPassenger = seatClass.premiumMinor ?? 0;
+    const insurancePerPassenger = seatClass.insuranceFeeMinor ?? 0;
+    const farePerPassengerMinor = baseFarePerPassengerMinor + premiumPerPassenger + insurancePerPassenger;
+
     const adultCount        = dto.adultCount ?? 1;
     const childCount        = dto.childCount ?? 0;
     const freeChildrenCount = Math.min(childCount, 1);
     const paidChildrenCount = Math.max(0, childCount - 1);
 
-    const subtotalMinor =
-      baseFarePerPassengerMinor * adultCount +
-      baseFarePerPassengerMinor * paidChildrenCount;
+    // Subtotal includes: (distance-based fare + premium + insurance) × passengers
+    // First child is free, but pays premium and insurance
+    const adultSubtotal = farePerPassengerMinor * adultCount;
+    const freeChildSubtotal = (premiumPerPassenger + insurancePerPassenger) * freeChildrenCount;
+    const paidChildSubtotal = farePerPassengerMinor * paidChildrenCount;
+    const subtotalMinor = adultSubtotal + freeChildSubtotal + paidChildSubtotal;
 
     let discountMinor = 0;
     let promoLabel = 'none';
@@ -85,12 +93,20 @@ export class FareEngineService {
       `Distance:       ${totalDistanceKm} km (${originStation?.name} → ${destStation?.name})`,
       `Rate per km:    ${ratePerKmMinor} ETB minor (${seatClass.name})`,
       `Base fare/pax:  ${totalDistanceKm} km × ${ratePerKmMinor} = ${baseFarePerPassengerMinor} ETB minor`,
-      `Passengers:     ${adultCount} adult(s) × ${baseFarePerPassengerMinor} = ${baseFarePerPassengerMinor * adultCount} ETB minor`,
-      `Children:       ${childCount} child(ren) — ${freeChildrenCount} free, ${paidChildrenCount} paid`,
+      `Premium/pax:    ${premiumPerPassenger} ETB minor`,
+      `Insurance/pax:  ${insurancePerPassenger} ETB minor`,
+      `Total fare/pax: ${farePerPassengerMinor} ETB minor`,
+      ``,
+      `Adults:         ${adultCount} × ${farePerPassengerMinor} = ${adultSubtotal} ETB minor`,
+      `Children:       ${childCount} (${freeChildrenCount} free + ${paidChildrenCount} paid)`,
+      `  Free child:   ${freeChildrenCount} × ${premiumPerPassenger + insurancePerPassenger} = ${freeChildSubtotal} ETB minor`,
+      `  Paid child:   ${paidChildrenCount} × ${farePerPassengerMinor} = ${paidChildSubtotal} ETB minor`,
+      ``,
       `Subtotal:       ${subtotalMinor} ETB minor`,
-      `Promo:          ${promoLabel} → -${discountMinor} ETB minor`,
+      `Discount:       ${promoLabel} → -${discountMinor} ETB minor`,
       `Tax (5%):       +${taxMinor} ETB minor`,
       `Total (ETB):    ${totalEtbMinor} ETB minor`,
+      ``,
       `Nationality:    ${dto.nationality ?? 'unspecified'} → ${billingCurrency}`,
       `Exchange rate:  1 ETB = ${exchangeRate} ${billingCurrency}`,
       `Total (${billingCurrency}): ${totalInBillingCurrency} ${billingCurrency} minor`,
@@ -104,6 +120,9 @@ export class FareEngineService {
       totalDistanceKm,
       ratePerKmMinor,
       baseFarePerPassengerMinor,
+      premiumPerPassenger,
+      insurancePerPassenger,
+      farePerPassengerMinor,
       adultCount,
       childCount,
       freeChildrenCount,
@@ -142,7 +161,6 @@ export class FareEngineService {
     return results.filter(Boolean);
   }
 
-  /** Resolve schedule → route/origin/destination, then calculate fare for one seat class. */
   async calculateForSchedule(scheduleId: string, seatClassId: string, nationality?: string) {
     const schedule = await this.prisma.trainSchedule.findUnique({
       where: { id: scheduleId },
@@ -160,7 +178,6 @@ export class FareEngineService {
     });
   }
 
-  /** Calculate fares for all active seat classes on a schedule. */
   async calculateAllForSchedule(scheduleId: string, nationality?: string) {
     const schedule = await this.prisma.trainSchedule.findUnique({
       where: { id: scheduleId },
@@ -168,7 +185,6 @@ export class FareEngineService {
     });
     if (!schedule) throw new NotFoundException('Schedule not found');
 
-    // ── Route-based calculation (fare engine) ────────────────────────────────
     if (schedule.routeId) {
       const seatClasses = await this.prisma.seatClass.findMany({
         where: { isActive: true },
@@ -190,7 +206,6 @@ export class FareEngineService {
       return results.filter(Boolean);
     }
 
-    // ── Fallback: FareRule records scoped to this schedule ───────────────────
     const now = new Date();
     const fareRules = await this.prisma.fareRule.findMany({
       where: {
diff --git a/apps/edr-passenger-api/src/modules/fleet/fleet.controller.ts b/apps/edr-passenger-api/src/modules/fleet/fleet.controller.ts
index 940978f88..60a6ef11d 100644
--- a/apps/edr-passenger-api/src/modules/fleet/fleet.controller.ts
+++ b/apps/edr-passenger-api/src/modules/fleet/fleet.controller.ts
@@ -158,7 +158,34 @@ export class FleetController {
   @ApiOperation({ summary: 'List coaches with seat status summary' })
   @ApiQuery({ name: 'status', required: false, description: 'Filter by status: ACTIVE, INACTIVE' })
   @ApiQuery({ name: 'scheduleId', required: false, description: 'Filter coaches assigned to schedule' })
-  @ApiResponse({ status: 200, description: 'Array of coaches' })
+  @ApiResponse({ 
+    status: 200, 
+    description: 'Array of coaches',
+    schema: {
+      example: [
+        {
+          id: '550e8400-e29b-41d4-a716-446655440000',
+          number: 'A-001',
+          sequence: 1,
+          coachTypeId: 'coach-type-uuid',
+          coachType: {
+            id: 'coach-type-uuid',
+            code: 'sleeper',
+            name: 'Sleeper Coach'
+          },
+          arrangement: '2+2',
+          capacity: 60,
+          status: 'ACTIVE',
+          totalSeats: 60,
+          availableSeats: 45,
+          occupiedSeats: 15,
+          blockedSeats: 0,
+          createdAt: '2024-01-15T10:30:00.000Z',
+          updatedAt: '2024-01-15T10:30:00.000Z'
+        }
+      ]
+    }
+  })
   listCoaches(
     @Query('status') status?: string,
     @Query('scheduleId') scheduleId?: string,
@@ -173,7 +200,40 @@ export class FleetController {
   @Get('coaches/:id')
   @ApiOperation({ summary: 'Get single coach with seat layout' })
   @ApiParam({ name: 'id', description: 'Coach UUID' })
-  @ApiResponse({ status: 200, description: 'Coach detail with seats by row' })
+  @ApiResponse({ 
+    status: 200, 
+    description: 'Coach detail with seats by row',
+    schema: {
+      example: {
+        id: '550e8400-e29b-41d4-a716-446655440000',
+        number: 'A-001',
+        sequence: 1,
+        coachTypeId: 'coach-type-uuid',
+        coachType: {
+          id: 'coach-type-uuid',
+          code: 'sleeper',
+          name: 'Sleeper Coach'
+        },
+        arrangement: '2+2',
+        capacity: 60,
+        status: 'ACTIVE',
+        seats: [
+          {
+            id: 'seat-uuid-1',
+            seatNumber: '1A',
+            status: 'AVAILABLE',
+            class: {
+              id: 'class-uuid',
+              name: 'Economy',
+              baseFareMinor: 5000
+            }
+          }
+        ],
+        createdAt: '2024-01-15T10:30:00.000Z',
+        updatedAt: '2024-01-15T10:30:00.000Z'
+      }
+    }
+  })
   @ApiResponse({ status: 404, description: 'Coach not found' })
   getCoach(@Param('id') id: string) {
     return this.service.getCoach(id);
@@ -182,7 +242,23 @@ export class FleetController {
   @Post('coaches')
   @ApiOperation({ summary: 'Create a coach with auto-generated seat numbers' })
   @ApiBody({ type: CreateCoachDto })
-  @ApiResponse({ status: 201, description: 'Coach created' })
+  @ApiResponse({ 
+    status: 201, 
+    description: 'Coach created',
+    schema: {
+      example: {
+        id: '550e8400-e29b-41d4-a716-446655440000',
+        number: 'A-001',
+        sequence: 1,
+        coachTypeId: 'coach-type-uuid',
+        arrangement: '2+2',
+        capacity: 60,
+        status: 'ACTIVE',
+        createdAt: '2024-01-15T10:30:00.000Z',
+        updatedAt: '2024-01-15T10:30:00.000Z'
+      }
+    }
+  })
   @ApiResponse({ status: 400, description: 'Invalid arrangement format' })
   createCoach(@Body() dto: CreateCoachDto) {
     return this.service.createCoach(dto);
@@ -192,7 +268,23 @@ export class FleetController {
   @ApiOperation({ summary: 'Update coach properties' })
   @ApiParam({ name: 'id', description: 'Coach UUID' })
   @ApiBody({ type: UpdateCoachDto })
-  @ApiResponse({ status: 200, description: 'Coach updated' })
+  @ApiResponse({ 
+    status: 200, 
+    description: 'Coach updated',
+    schema: {
+      example: {
+        id: '550e8400-e29b-41d4-a716-446655440000',
+        number: 'A-001',
+        sequence: 1,
+        coachTypeId: 'coach-type-uuid',
+        arrangement: '2+2',
+        capacity: 60,
+        status: 'ACTIVE',
+        createdAt: '2024-01-15T10:30:00.000Z',
+        updatedAt: '2024-01-15T10:30:00.000Z'
+      }
+    }
+  })
   @ApiResponse({ status: 404, description: 'Coach not found' })
   updateCoach(@Param('id') id: string, @Body() dto: UpdateCoachDto) {
     return this.service.updateCoach(id, dto);
@@ -201,7 +293,7 @@ export class FleetController {
   @Delete('coaches/:id')
   @ApiOperation({ summary: 'Delete a coach' })
   @ApiParam({ name: 'id', description: 'Coach UUID' })
-  @ApiResponse({ status: 200, description: 'Coach deleted' })
+  @ApiResponse({ status: 200, description: 'Coach deleted successfully' })
   @ApiResponse({ status: 404, description: 'Coach not found' })
   deleteCoach(@Param('id') id: string) {
     return this.service.deleteCoach(id);
diff --git a/apps/edr-passenger-api/src/modules/fleet/fleet.dto.ts b/apps/edr-passenger-api/src/modules/fleet/fleet.dto.ts
index d0875d79e..609afb4e5 100644
--- a/apps/edr-passenger-api/src/modules/fleet/fleet.dto.ts
+++ b/apps/edr-passenger-api/src/modules/fleet/fleet.dto.ts
@@ -17,7 +17,10 @@ export class CreateCoachDto {
   @ApiPropertyOptional({ example: 'ACTIVE', description: 'Status: ACTIVE, INACTIVE' }) @IsOptional() @IsString() status?: string;
 }
 
-export class UpdateCoachDto extends PartialType(OmitType(CreateCoachDto, ['number'] as const)) {}
+export class UpdateCoachDto extends PartialType(OmitType(CreateCoachDto, ['number'] as const)) {
+  @ApiPropertyOptional({ example: 1, description: 'Sequence number for ordering' })
+  @IsOptional() @IsInt() sequence?: number;
+}
 
 export class AssignCoachDto {
   @ApiProperty({ example: 'schedule-uuid', description: 'TrainSchedule UUID' }) @IsString() scheduleId: string;
diff --git a/apps/edr-passenger-api/src/modules/fleet/fleet.service.ts b/apps/edr-passenger-api/src/modules/fleet/fleet.service.ts
index 043a3531b..b7f4695a1 100644
--- a/apps/edr-passenger-api/src/modules/fleet/fleet.service.ts
+++ b/apps/edr-passenger-api/src/modules/fleet/fleet.service.ts
@@ -48,19 +48,16 @@ function buildSeats(coachId: string, coachNumber: string, arrangement: string, c
       const col = cols[ci];
       let bedPosition = null;
 
-      // Set bedPosition for bed coaches based on seat number cycling
+      // Set bedPosition for bed coaches based on ROW cycling (not seat number)
       if (isBedCoach) {
         if (totalCols === 3) {
-          // Economy bed (3 levels): 1L, 2M, 3U, 4L, 5M, 6U...
-          const posMod = ((seatNumber - 1) % 3);
-          if (posMod === 0) bedPosition = 'lower';
-          else if (posMod === 1) bedPosition = 'middle';
-          else if (posMod === 2) bedPosition = 'upper';
+          // Economy bed (3-row cycle): upper, middle, lower
+          if (row % 3 === 1) bedPosition = 'upper';
+          else if (row % 3 === 2) bedPosition = 'middle';
+          else bedPosition = 'lower';
         } else if (totalCols === 2) {
-          // VIP bed (2 levels): 1L, 2U, 3L, 4U...
-          const posMod = ((seatNumber - 1) % 2);
-          if (posMod === 0) bedPosition = 'lower';
-          else if (posMod === 1) bedPosition = 'upper';
+          // VIP bed (2-row cycle): upper, lower
+          bedPosition = row % 2 === 1 ? 'upper' : 'lower';
         }
       }
 
@@ -137,9 +134,28 @@ export class FleetService {
   }
 
   async deleteCoachType(id: string) {
-    const coachType = await this.prisma.coachType.findUnique({ where: { id } });
+    const coachType = await this.prisma.coachType.findUnique({ 
+      where: { id },
+      include: {
+        coaches: true,
+        seatClasses: true,
+      },
+    });
     if (!coachType) throw new NotFoundException('Coach type not found');
     
+    // Check for related records
+    if (coachType.coaches.length > 0) {
+      throw new BadRequestException(
+        `Cannot delete coach type. ${coachType.coaches.length} coach(es) are still using this coach type. Please reassign or delete the coaches first.`
+      );
+    }
+    
+    if (coachType.seatClasses.length > 0) {
+      throw new BadRequestException(
+        `Cannot delete coach type. ${coachType.seatClasses.length} seat class(es) are still using this coach type. Please reassign or delete the seat classes first.`
+      );
+    }
+    
     return this.prisma.coachType.delete({ where: { id } });
   }
 
@@ -186,9 +202,29 @@ export class FleetService {
   }
 
   async deleteClass(id: string) {
-    const seatClass = await this.prisma.seatClass.findUnique({ where: { id } });
+    const seatClass = await this.prisma.seatClass.findUnique({ 
+      where: { id },
+      include: {
+        fareRules: true,
+        routeFareRules: true,
+        segmentFares: true,
+      },
+    });
     if (!seatClass) throw new NotFoundException('Seat class not found');
     
+    // Check for related records
+    const relatedRecords = [
+      ...seatClass.fareRules,
+      ...seatClass.routeFareRules,
+      ...seatClass.segmentFares,
+    ];
+    
+    if (relatedRecords.length > 0) {
+      throw new BadRequestException(
+        `Cannot delete seat class. ${relatedRecords.length} fare rule(s) are still using this seat class. Please delete the fare rules first.`
+      );
+    }
+    
     return this.prisma.seatClass.delete({ where: { id } });
   }
 
@@ -223,8 +259,21 @@ export class FleetService {
   }
 
   async deleteTrain(id: string) {
-    const train = await this.prisma.train.findUnique({ where: { id } });
+    const train = await this.prisma.train.findUnique({ 
+      where: { id },
+      include: {
+        schedules: true,
+      },
+    });
     if (!train) throw new NotFoundException('Train not found');
+    
+    // Check for active schedules
+    if (train.schedules.length > 0) {
+      throw new BadRequestException(
+        `Cannot delete train. This train has ${train.schedules.length} schedule(s). Please delete the schedules first.`
+      );
+    }
+    
     return this.prisma.train.delete({ where: { id } });
   }
 
@@ -253,7 +302,7 @@ export class FleetService {
     return this.prisma.coach.findMany({
       where,
       include: { coachType: true },
-      orderBy: { number: 'asc' },
+      orderBy: { sequence: 'asc' },
     });
   }
 
@@ -263,10 +312,18 @@ export class FleetService {
       throw new BadRequestException(`Invalid arrangement format "${dto.arrangement}". Use e.g. "2+2"`);
     }
 
+    // Get the next sequence number for this coach type
+    const lastCoach = await this.prisma.coach.findFirst({
+      where: { coachTypeId: dto.coachTypeId },
+      orderBy: { sequence: 'desc' },
+    });
+    const nextSequence = (lastCoach?.sequence ?? 0) + 1;
+
     const coach = await this.prisma.coach.create({
       data: {
         coachTypeId: dto.coachTypeId,
         number: dto.number,
+        sequence: nextSequence,
         arrangement: dto.arrangement,
         capacity: dto.capacity,
         status: dto.status || 'ACTIVE',
@@ -293,41 +350,62 @@ export class FleetService {
         arrangement: dto.arrangement,
         capacity: dto.capacity,
         status: dto.status,
+        sequence: dto.sequence,
       },
       include: { coachType: true },
     });
   }
 
   async deleteCoach(id: string) {
-    const coach = await this.prisma.coach.findUnique({ where: { id } });
+    const coach = await this.prisma.coach.findUnique({ 
+      where: { id },
+      include: {
+        assignments: true,
+        seats: {
+          include: {
+            bookingSeats: true,
+            blocks: true,
+            ticketSeats: true,
+          },
+        },
+      },
+    });
     if (!coach) throw new NotFoundException('Coach not found');
     
-    // Get all seat IDs for this coach
-    const seats = await this.prisma.seat.findMany({ where: { coachId: id }, select: { id: true } });
-    const seatIds = seats.map(s => s.id);
-    
-    // Delete in order of foreign key dependencies
-    if (seatIds.length > 0) {
-      // 1. Delete seat blocks (references seats)
-      await this.prisma.seatBlock.deleteMany({ where: { seatId: { in: seatIds } } });
-      
-      // 2. Delete ticket seats (references seats)
-      await this.prisma.ticketSeat.deleteMany({ where: { seatId: { in: seatIds } } });
-      
-      // 3. Delete booking seats (references seats)
-      await this.prisma.bookingSeat.deleteMany({ where: { seatId: { in: seatIds } } });
-      
-      // 4. Delete journey segments with these seats
-      await this.prisma.journeySegment.deleteMany({ where: { seatId: { in: seatIds } } });
+    // Check for active assignments
+    if (coach.assignments.length > 0) {
+      throw new BadRequestException(
+        `Cannot delete coach. This coach is assigned to ${coach.assignments.length} schedule(s). Please remove the assignments first.`
+      );
     }
     
-    // 5. Delete all associated seats
+    // Check for booked seats
+    const bookedSeats = coach.seats.filter(seat => seat.bookingSeats.length > 0);
+    if (bookedSeats.length > 0) {
+      throw new BadRequestException(
+        `Cannot delete coach. ${bookedSeats.length} seat(s) have active bookings. Please wait for bookings to complete or cancel them first.`
+      );
+    }
+    
+    // Check for blocked seats
+    const blockedSeats = coach.seats.filter(seat => seat.blocks.length > 0);
+    if (blockedSeats.length > 0) {
+      throw new BadRequestException(
+        `Cannot delete coach. ${blockedSeats.length} seat(s) are blocked. Please unblock them first.`
+      );
+    }
+    
+    // Check for tickets
+    const seatsWithTickets = coach.seats.filter(seat => seat.ticketSeats.length > 0);
+    if (seatsWithTickets.length > 0) {
+      throw new BadRequestException(
+        `Cannot delete coach. ${seatsWithTickets.length} seat(s) have issued tickets. Please wait for travel completion.`
+      );
+    }
+    
+    // Delete related seats first (now safe to do)
     await this.prisma.seat.deleteMany({ where: { coachId: id } });
     
-    // 6. Delete coach assignments
-    await this.prisma.coachAssignment.deleteMany({ where: { coachId: id } });
-    
-    // 7. Finally delete the coach
     return this.prisma.coach.delete({ where: { id } });
   }
 
diff --git a/apps/edr-passenger-api/src/modules/passengers/passengers.service.ts b/apps/edr-passenger-api/src/modules/passengers/passengers.service.ts
index 39fd235a4..12d9e5626 100644
--- a/apps/edr-passenger-api/src/modules/passengers/passengers.service.ts
+++ b/apps/edr-passenger-api/src/modules/passengers/passengers.service.ts
@@ -47,17 +47,9 @@ export class PassengersService {
         take: pageSize,
         orderBy: { createdAt: 'desc' },
         include: {
-          user: {
-            select: {
-              id: true,
-              fullName: true,
-              email: true,
-              phone: true,
-              nationalId: true,
-              nationality: true,
-            },
-          },
+          user: true,
           loyalty: true,
+          wallet: true,
           _count: {
             select: {
               bookings: true,
@@ -69,19 +61,30 @@ export class PassengersService {
     ]);
     
     return {
-      items: items.map(passenger => ({
-        id: passenger.id,
-        fullName: passenger.user.fullName,
-        email: passenger.user.email,
-        phone: passenger.user.phone,
-        nationalId: passenger.user.nationalId,
-        nationality: passenger.user.nationality,
-        verified: !!passenger.user.nationalId,
-        loyaltyTier: passenger.loyalty?.tier || 'BRONZE',
-        loyaltyPoints: passenger.loyalty?.pointsBalance || 0,
-        totalBookings: passenger._count.bookings,
-        createdAt: passenger.createdAt,
-      })),
+      items: items.map(passenger => {
+        const user = passenger.user as any;
+        return {
+          id: passenger.id,
+          userId: passenger.userId,
+          fullName: user.fullName,
+          email: user.email,
+          phone: user.phone,
+          nationalId: user.nationalId,
+          nationality: user.nationality,
+          dateOfBirth: user.dateOfBirth ?? null,
+          gender: user.gender ?? null,
+          passportNumber: user.passportNumber,
+          passportCountry: user.passportCountry ?? null,
+          verified: !!user.nationalId,
+          loyaltyTier: passenger.loyalty?.tier || 'BRONZE',
+          loyaltyPoints: passenger.loyalty?.pointsBalance || 0,
+          totalBookings: passenger._count.bookings,
+          createdAt: passenger.createdAt,
+          updatedAt: user.updatedAt,
+          loyalty: passenger.loyalty,
+          wallet: passenger.wallet,
+        };
+      }),
       meta: {
         page,
         pageSize,
@@ -95,9 +98,19 @@ export class PassengersService {
     const passenger = await this.prisma.passenger.findUnique({
       where: { id: passengerId },
       include: {
-        user: { select: { fullName: true, email: true, phone: true } },
-        bookings: { orderBy: { createdAt: 'desc' }, take: 10, include: { schedule: { include: { originStation: true, destinationStation: true, train: true } }, seats: { include: { seat: { include: { coach: true } } } } } },
-        loyalty: true, wallet: true, travelerProfiles: true, savedRoutes: true,
+        user: true,
+        bookings: { 
+          orderBy: { createdAt: 'desc' }, 
+          take: 10, 
+          include: { 
+            schedule: { include: { originStation: true, destinationStation: true, train: true } }, 
+            seats: { include: { seat: { include: { coach: true } } } } 
+          } 
+        },
+        loyalty: true, 
+        wallet: true, 
+        travelerProfiles: true, 
+        savedRoutes: true,
       },
     });
     if (!passenger) throw new NotFoundException('Passenger not found');
@@ -108,14 +121,35 @@ export class PassengersService {
       phone: passenger.user.phone,
       createdAt: passenger.createdAt,
       bookings: passenger.bookings.map((b) => ({
-        id: b.id, bookingRef: b.bookingRef, status: b.status, totalFare: b.totalMinor / 100, createdAt: b.createdAt,
+        id: b.id, 
+        bookingRef: b.bookingRef, 
+        status: b.status, 
+        totalFare: b.totalMinor / 100, 
+        createdAt: b.createdAt,
         trip: {
           number: b.schedule.train.number,
-          origin: { id: b.schedule.originStation.id, name: b.schedule.originStation.name, code: b.schedule.originStation.code, city: b.schedule.originStation.city },
-          destination: { id: b.schedule.destinationStation.id, name: b.schedule.destinationStation.name, code: b.schedule.destinationStation.code, city: b.schedule.destinationStation.city },
+          origin: { 
+            id: b.schedule.originStation.id, 
+            name: b.schedule.originStation.name, 
+            code: b.schedule.originStation.code, 
+            city: b.schedule.originStation.city 
+          },
+          destination: { 
+            id: b.schedule.destinationStation.id, 
+            name: b.schedule.destinationStation.name, 
+            code: b.schedule.destinationStation.code, 
+            city: b.schedule.destinationStation.city 
+          },
           departureAt: b.schedule.departureAt,
         },
-        passengers: b.seats.map((bs) => ({ fullName: bs.passengerName, seat: { number: bs.seat.seatNumber, coach: bs.seat.coach.number, class: 'N/A' } })),
+        passengers: b.seats.map((bs) => ({ 
+          fullName: bs.passengerName, 
+          seat: { 
+            number: bs.seat.seatNumber, 
+            coach: bs.seat.coach.number, 
+            class: 'N/A' 
+          } 
+        })),
       })),
     };
   }
@@ -171,14 +205,25 @@ export class PassengersService {
   }
 
   createTravelerProfile(dto: CreateTravelerProfileDto) {
-    return this.prisma.travelerProfile.create({ data: { ...dto, dateOfBirth: dto.dateOfBirth ? new Date(dto.dateOfBirth) : null } });
+    return this.prisma.travelerProfile.create({ 
+      data: { 
+        ...dto, 
+        dateOfBirth: dto.dateOfBirth ? new Date(dto.dateOfBirth) : null 
+      } 
+    });
   }
 
-  getTravelerProfiles(passengerId: string) { return this.prisma.travelerProfile.findMany({ where: { passengerId } }); }
+  getTravelerProfiles(passengerId: string) { 
+    return this.prisma.travelerProfile.findMany({ where: { passengerId } }); 
+  }
 
-  createSavedRoute(dto: CreateSavedRouteDto) { return this.prisma.savedRoute.create({ data: dto }); }
+  createSavedRoute(dto: CreateSavedRouteDto) { 
+    return this.prisma.savedRoute.create({ data: dto }); 
+  }
 
-  getSavedRoutes(passengerId: string) { return this.prisma.savedRoute.findMany({ where: { passengerId }, orderBy: { tripCount: 'desc' } }); }
+  getSavedRoutes(passengerId: string) { 
+    return this.prisma.savedRoute.findMany({ where: { passengerId }, orderBy: { tripCount: 'desc' } }); 
+  }
 
   async updatePassenger(id: string, dto: any) {
     const passenger = await this.prisma.passenger.findUnique({ where: { id } });
@@ -196,7 +241,7 @@ export class PassengersService {
         },
       },
       include: {
-        user: { select: { fullName: true, email: true, phone: true, nationality: true } },
+        user: true,
         loyalty: true,
       },
     });
@@ -290,9 +335,7 @@ export class PassengersService {
   async deletePassenger(id: string) {
     const passenger = await this.prisma.passenger.findUnique({ where: { id } });
     if (!passenger) throw new NotFoundException('Passenger not found');
-    
-    await this.prisma.passenger.delete({ where: { id } });
-    return { deleted: true, passengerId: id };
+    return this.prisma.passenger.delete({ where: { id } });
   }
 
   async checkPassengerUsage(id: string) {
diff --git a/apps/edr-passenger-api/src/modules/schedules/schedules.controller.ts b/apps/edr-passenger-api/src/modules/schedules/schedules.controller.ts
index bb8792a5b..8cb8ea253 100644
--- a/apps/edr-passenger-api/src/modules/schedules/schedules.controller.ts
+++ b/apps/edr-passenger-api/src/modules/schedules/schedules.controller.ts
@@ -142,6 +142,14 @@ export class SchedulesController {
     @Body() dto: UpdateStopTimeDto,
   ) { return this.service.updateStop(id, sequence, dto); }
 
+  @Get(':scheduleId/fares/stored')
+  @ApiOperation({ summary: 'Get stored fare rules for a schedule' })
+  @ApiParam({ name: 'scheduleId', description: 'TrainSchedule UUID' })
+  @ApiResponse({ status: 200, description: 'List of stored fare rules with seat class info' })
+  getStoredFares(@Param('scheduleId') scheduleId: string) {
+    return this.service.getFareRules(scheduleId);
+  }
+
   @Get(':scheduleId/fares')
   @ApiOperation({ summary: 'Get fare for a schedule and seat class from the fare engine' })
   @ApiParam({ name: 'scheduleId', description: 'TrainSchedule UUID' })
diff --git a/apps/edr-passenger-api/src/modules/schedules/schedules.dto.ts b/apps/edr-passenger-api/src/modules/schedules/schedules.dto.ts
index 0752e7565..fcad059f4 100644
--- a/apps/edr-passenger-api/src/modules/schedules/schedules.dto.ts
+++ b/apps/edr-passenger-api/src/modules/schedules/schedules.dto.ts
@@ -1,7 +1,7 @@
 import { IsString, IsDateString, IsInt, IsOptional, IsEnum, IsArray, ValidateNested, IsObject, Min } from 'class-validator';
 import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
 import { Type } from 'class-transformer';
-import { TripStatus, StopStatus } from '@prisma/client';
+import { TripStatus, StopStatus, PassengerCategory } from '@prisma/client';
 
 export class PlannedStopTimeDto {
   @ApiProperty({ example: 1, description: 'Route stop sequence number this timing applies to' }) @IsInt() @Min(1) sequence: number;
@@ -51,6 +51,7 @@ export class CreateFareRuleDto {
   @ApiPropertyOptional({ example: 'schedule-uuid', description: 'Scope fare rule to a specific schedule' }) @IsOptional() @IsString() scheduleId?: string;
   @ApiPropertyOptional({ example: 'ADD-DJI', description: 'Scope fare rule to a route code (e.g. ADD-DJI for full route or ADD-ADM for segment)' }) @IsOptional() @IsString() route?: string;
   @ApiPropertyOptional({ example: 'Ethiopian', description: 'Scope fare rule to nationality: Ethiopian, Djiboutian, Other' }) @IsOptional() @IsString() nationality?: string;
+  @ApiPropertyOptional({ enum: PassengerCategory, example: 'ADULT', description: 'Passenger category: ADULT (5+ yrs) or CHILD (<5 yrs)' }) @IsOptional() @IsEnum(PassengerCategory) passengerCategory?: PassengerCategory;
   @ApiProperty({ example: 'seat-class-uuid', description: 'Seat class UUID' }) @IsString() seatClassId: string;
   @ApiProperty({ example: 45000, description: 'Base fare in minor currency units (ETB cents)' }) @IsInt() baseFareMinor: number;
   @ApiProperty({ example: '2026-01-01T00:00:00Z' }) @IsDateString() validFrom: string;
@@ -64,6 +65,7 @@ export class CreateSegmentFareRuleDto {
   @ApiProperty({ example: 'seat-class-uuid', description: 'Seat class UUID' }) @IsString() seatClassId: string;
   @ApiProperty({ example: 45000, description: 'Base fare in minor currency units (ETB cents)' }) @IsInt() baseFareMinor: number;
   @ApiPropertyOptional({ example: 'Ethiopian', description: 'Nationality scope (Ethiopian, Djiboutian, Other)' }) @IsOptional() @IsString() nationality?: string;
+  @ApiPropertyOptional({ enum: PassengerCategory, example: 'ADULT', description: 'Passenger category: ADULT (5+ yrs) or CHILD (<5 yrs)' }) @IsOptional() @IsEnum(PassengerCategory) passengerCategory?: PassengerCategory;
   @ApiProperty({ example: '2026-01-01T00:00:00Z' }) @IsDateString() validFrom: string;
   @ApiPropertyOptional({ example: '2026-12-31T23:59:59Z' }) @IsOptional() @IsDateString() validUntil?: string;
 }
diff --git a/apps/edr-passenger-api/src/modules/schedules/schedules.service.ts b/apps/edr-passenger-api/src/modules/schedules/schedules.service.ts
index af03937f8..f7ef5487f 100644
--- a/apps/edr-passenger-api/src/modules/schedules/schedules.service.ts
+++ b/apps/edr-passenger-api/src/modules/schedules/schedules.service.ts
@@ -329,50 +329,6 @@ export class SchedulesService {
   async deleteSchedule(id: string) {
     const schedule = await this.prisma.trainSchedule.findUnique({ where: { id } });
     if (!schedule) throw new NotFoundException('Schedule not found');
-
-    await this.prisma.journeySegment.deleteMany({ where: { scheduleId: id } });
-    await this.prisma.seatHold.deleteMany({ where: { scheduleId: id } });
-
-    const bookings = await this.prisma.booking.findMany({
-      where: { scheduleId: id },
-      select: { id: true },
-    });
-    const bookingIds = bookings.map(b => b.id);
-
-    if (bookingIds.length > 0) {
-      const paymentIntents = await this.prisma.paymentIntent.findMany({
-        where: { bookingId: { in: bookingIds } },
-        select: { id: true },
-      });
-      const paymentIntentIds = paymentIntents.map(pi => pi.id);
-
-      if (paymentIntentIds.length > 0) {
-        await this.prisma.paymentRefund.deleteMany({
-          where: { paymentIntentId: { in: paymentIntentIds } },
-        });
-      }
-
-      await this.prisma.ticket.deleteMany({
-        where: { bookingId: { in: bookingIds } },
-      });
-      await this.prisma.bookingSeat.deleteMany({
-        where: { bookingId: { in: bookingIds } },
-      });
-      await this.prisma.bookingModification.deleteMany({
-        where: { bookingId: { in: bookingIds } },
-      });
-      await this.prisma.bookingCancellation.deleteMany({
-        where: { bookingId: { in: bookingIds } },
-      });
-      await this.prisma.paymentIntent.deleteMany({
-        where: { bookingId: { in: bookingIds } },
-      });
-    }
-
-    await this.prisma.booking.deleteMany({ where: { scheduleId: id } });
-    await this.prisma.tripStopTime.deleteMany({ where: { scheduleId: id } });
-    await this.prisma.coachAssignment.deleteMany({ where: { scheduleId: id } });
-
     return this.prisma.trainSchedule.delete({ where: { id } });
   }
 
@@ -402,7 +358,7 @@ export class SchedulesService {
   }
 
   createFareRule(dto: CreateFareRuleDto) {
-    const { validFrom, validUntil, scheduleId, nationality, ...rest } = dto;
+    const { validFrom, validUntil, scheduleId, nationality, passengerCategory, ...rest } = dto;
     return this.prisma.fareRule.create({
       data: {
         ...rest,
@@ -415,7 +371,7 @@ export class SchedulesService {
   }
 
   createSegmentFareRule(dto: any) {
-    const { validFrom, validUntil, ...rest } = dto;
+    const { validFrom, validUntil, passengerCategory, ...rest } = dto;
     return this.prisma.segmentFareRule.create({
       data: {
         ...rest,
@@ -439,7 +395,7 @@ export class SchedulesService {
   }
 
   updateSegmentFareRule(id: string, dto: any) {
-    const { validFrom, validUntil, ...rest } = dto;
+    const { validFrom, validUntil, passengerCategory, ...rest } = dto;
     return this.prisma.segmentFareRule.update({
       where: { id },
       data: {
@@ -451,12 +407,36 @@ export class SchedulesService {
     });
   }
 
+  async getFareRules(scheduleId?: string) {
+    const where: any = {};
+    if (scheduleId) where.tripId = scheduleId;
+    
+    return this.prisma.fareRule.findMany({
+      where,
+      include: { seatClass: true },
+      orderBy: { createdAt: 'desc' },
+    });
+  }
+
   getFareFromEngine(scheduleId: string, seatClassId: string, nationality?: string) {
     return this.fareEngine.calculateForSchedule(scheduleId, seatClassId, nationality);
   }
 
-  getAllFaresFromEngine(scheduleId: string, nationality?: string) {
-    return this.fareEngine.calculateAllForSchedule(scheduleId, nationality);
+  async getAllFaresFromEngine(scheduleId: string, nationality?: string) {
+    try {
+      const schedule = await this.prisma.trainSchedule.findUnique({
+        where: { id: scheduleId },
+        select: { routeId: true, originStationId: true, destinationStationId: true },
+      });
+      if (!schedule) throw new NotFoundException('Schedule not found');
+      if (!schedule.routeId) throw new BadRequestException('Schedule has no associated route');
+      
+      return await this.fareEngine.calculateAllForSchedule(scheduleId, nationality);
+    } catch (error) {
+      throw new BadRequestException(
+        error instanceof Error ? error.message : 'Failed to calculate fares for schedule'
+      );
+    }
   }
 
   async syncFaresFromEngine(scheduleId: string): Promise<{ synced: number; errors: string[] }> {
@@ -565,8 +545,13 @@ export class SchedulesService {
       });
     }
 
-    if (dto.coaches && dto.coaches.length > 0) {
-      await this.assignCoaches(id, dto.coaches);
+    if (dto.coaches !== undefined) {
+      if (dto.coaches.length > 0) {
+        await this.assignCoaches(id, dto.coaches);
+      } else {
+        // Remove all coach assignments when empty array is sent
+        await this.prisma.coachAssignment.deleteMany({ where: { scheduleId: id } });
+      }
     }
 
     return this.getSchedule(id);
diff --git a/apps/edr-passenger-api/src/modules/search/search.controller.ts b/apps/edr-passenger-api/src/modules/search/search.controller.ts
index 8720a97fc..b32f2f291 100644
--- a/apps/edr-passenger-api/src/modules/search/search.controller.ts
+++ b/apps/edr-passenger-api/src/modules/search/search.controller.ts
@@ -11,17 +11,24 @@ export class SearchController {
   @Post()
   @ApiOperation({
     summary: 'Search trips by origin, destination, date, passengers, and nationality',
-    description: `Finds all train schedules matching search criteria with real-time seat availability.
+    description: `Finds all train schedules matching search criteria with real-time seat availability and coach type options.
 
+**Coach Type Selection Flow:**
+- Users browse available coach types (Economy, VIP, etc.)
+- Each coach type displays available seat classes and base fares
+- Users select a coach type to proceed to seat selection
+- At seat selection, users choose specific seat and class (actual price confirmed here)
+- Final fare may adjust based on seat position/amenities selected
+
+**Features:**
 - Any origin→destination stop pair (not just terminals)
 - Age-based passenger counts (adults ≥5 years, children <5 years)
 - Nationality filtering (Ethiopian, Djiboutian, Other)
 - Real-time seat availability per class
 - Multi-currency fare display
-- Example: Train A→B→C→D appears in results for A→B, A→C, A→D, B→C, B→D, C→D
-- Availability: Segment-based (seat booked A→B is still available B→D)`
+- Segment-based availability (seat booked A→B still available B→D)`
   })
-  @ApiResponse({ status: 200, description: 'Matching schedules with segment-accurate seat availability per class' })
+  @ApiResponse({ status: 200, description: 'Matching schedules with coachTypes array showing available coach types with seat classes and base fares' })
   searchTrips(@Body() dto: SearchTripsDto) {
     return this.service.searchTrips(dto);
   }
diff --git a/apps/edr-passenger-api/src/modules/search/search.dto.ts b/apps/edr-passenger-api/src/modules/search/search.dto.ts
index b49c35259..b1d4c371f 100644
--- a/apps/edr-passenger-api/src/modules/search/search.dto.ts
+++ b/apps/edr-passenger-api/src/modules/search/search.dto.ts
@@ -21,6 +21,12 @@ export class SearchTripsDto {
 
   @ApiPropertyOptional({ example: 'Ethiopian', description: 'Passenger nationality: Ethiopian (Verifayda verification), Djiboutian (Waafi payment), Other (international payments)' })
   @IsOptional() @IsString() nationality?: string;
+
+  @ApiPropertyOptional({ example: 'ONE_WAY', enum: ['ONE_WAY', 'ROUND_TRIP'], description: 'Journey type: ONE_WAY or ROUND_TRIP' })
+  @IsOptional() @IsEnum(['ONE_WAY', 'ROUND_TRIP']) journeyType?: string;
+
+  @ApiPropertyOptional({ example: '2026-06-20', description: 'Return date (YYYY-MM-DD) — required for ROUND_TRIP, must be after outbound date' })
+  @IsOptional() @IsDateString() returnDate?: string;
 }
 
 export class FareQuoteDto {
@@ -53,4 +59,39 @@ export class FareQuoteDto {
 
   @ApiPropertyOptional({ example: 'Ethiopian', description: 'Passenger nationality for payment method filtering' })
   @IsOptional() @IsString() nationality?: string;
+
+  @ApiPropertyOptional({ example: 'schedule-uuid', description: 'Return schedule UUID (required for ROUND_TRIP journeys)' })
+  @IsOptional() @IsString() returnScheduleId?: string;
+
+  @ApiPropertyOptional({ example: 'station-uuid', description: 'Return origin station ID (required for ROUND_TRIP)' })
+  @IsOptional() @IsString() returnOriginStationId?: string;
+
+  @ApiPropertyOptional({ example: 'station-uuid', description: 'Return destination station ID (required for ROUND_TRIP)' })
+  @IsOptional() @IsString() returnDestinationStationId?: string;
+}
+
+export class CoachTypeOptionClass {
+  @ApiProperty({ example: 'Economy Regular', description: 'Seat class name' })
+  name: string;
+
+  @ApiProperty({ example: 35000, description: 'Base fare in ETB minor units per passenger' })
+  baseFareMinor: number;
+}
+
+export class CoachTypeOption {
+  @ApiProperty({ example: 'coach-type-uuid', description: 'Coach type unique identifier' })
+  coachTypeId: string;
+
+  @ApiProperty({ example: 'Economy', description: 'Coach type display name' })
+  coachTypeName: string;
+
+  @ApiProperty({ example: 'ECO', description: 'Coach type code' })
+  coachTypeCode: string;
+
+  @ApiProperty({
+    type: 'array',
+    items: { type: 'object', $ref: '#/components/schemas/CoachTypeOptionClass' },
+    description: 'Available seat classes within this coach type with base fares. User selects specific class at seat selection page.',
+  })
+  classes: CoachTypeOptionClass[];
 }
diff --git a/apps/edr-passenger-api/src/modules/search/search.service.ts b/apps/edr-passenger-api/src/modules/search/search.service.ts
index 29254892d..7d237c18b 100644
--- a/apps/edr-passenger-api/src/modules/search/search.service.ts
+++ b/apps/edr-passenger-api/src/modules/search/search.service.ts
@@ -18,15 +18,57 @@ export class SearchService {
   ) {}
 
   async searchTrips(dto: SearchTripsDto) {
-    const date = new Date(dto.date);
-    const nextDay = new Date(date.getTime() + 86_400_000);
-    const totalPassengers = dto.adultCount + (dto.childCount ?? 0);
+    const outbound = await this.searchSchedules(
+      dto.originStationId,
+      dto.destinationStationId,
+      dto.date,
+      dto.adultCount,
+      dto.childCount,
+      dto.nationality,
+    );
+
+    if (dto.journeyType === 'ROUND_TRIP') {
+      const allInbound = await this.searchSchedules(
+        dto.destinationStationId,
+        dto.originStationId,
+        dto.returnDate ?? dto.date,
+        dto.adultCount,
+        dto.childCount,
+        dto.nationality,
+      );
+
+      const latestOutboundArrival = outbound.length > 0
+        ? Math.max(...outbound.map((s) => new Date(s.arrivalAt).getTime()))
+        : Date.now();
+
+      const inbound = allInbound.filter((schedule) =>
+        new Date(schedule.departureAt).getTime() > latestOutboundArrival
+      );
+
+      return { journeyType: 'ROUND_TRIP', outbound, inbound };
+    }
+
+    return { journeyType: 'ONE_WAY', outbound };
+  }
+
+  private async searchSchedules(
+    originStationId: string,
+    destinationStationId: string,
+    dateStr: string,
+    adultCount: number,
+    childCount?: number,
+    nationality?: string,
+  ) {
+    const [y, m, d] = dateStr.split('-').map(Number);
+    const date = new Date(y, m - 1, d, 0, 0, 0, 0);
+    const nextDay = new Date(y, m - 1, d + 1, 0, 0, 0, 0);
+    const totalPassengers = adultCount + (childCount ?? 0);
 
     const schedules = await this.prisma.trainSchedule.findMany({
       where: {
         status: { in: ['SCHEDULED', 'BOARDING'] },
         departureAt: { gte: date, lt: nextDay },
-        stopTimes: { some: { stationId: dto.originStationId } },
+        stopTimes: { some: { stationId: originStationId } },
       },
       include: {
         train: true,
@@ -42,8 +84,8 @@ export class SearchService {
     const results = [];
 
     for (const schedule of schedules) {
-      const originStop = schedule.stopTimes.find((s: any) => s.stationId === dto.originStationId);
-      const destStop = schedule.stopTimes.find((s: any) => s.stationId === dto.destinationStationId);
+      const originStop = schedule.stopTimes.find((s: any) => s.stationId === originStationId);
+      const destStop = schedule.stopTimes.find((s: any) => s.stationId === destinationStationId);
 
       if (!originStop || !destStop || originStop.sequence >= destStop.sequence) continue;
 
@@ -61,14 +103,14 @@ export class SearchService {
               if (seat.bedPosition !== bedPosition) continue;
               if (seat.status === 'BLOCKED') continue;
               if (!seat.seatNumber || !seat.seatNumber.trim()) continue;
-              
+
               const free = await this.segmentsService.isSeatFreeForLeg(
                 schedule.id, seat.id,
                 originStop.sequence, destStop.sequence,
               );
               if (free) count++;
             }
-            
+
             if (count > 0) {
               const matchingClass = seatClassNames.find((className: string) => {
                 const classNameLower = className.toLowerCase();
@@ -89,14 +131,14 @@ export class SearchService {
           for (const seat of assignment.coach.seats) {
             if (seat.status === 'BLOCKED') continue;
             if (!seat.seatNumber || !seat.seatNumber.trim()) continue;
-            
+
             const free = await this.segmentsService.isSeatFreeForLeg(
               schedule.id, seat.id,
               originStop.sequence, destStop.sequence,
             );
             if (free) availableSeatsInCoach++;
           }
-          
+
           for (const seatClassName of seatClassNames) {
             if (!availabilityByClass[seatClassName]) availabilityByClass[seatClassName] = 0;
             availabilityByClass[seatClassName] += availableSeatsInCoach;
@@ -109,11 +151,13 @@ export class SearchService {
 
       const faresByClass = await this.calculateFaresForSegment(
         schedule,
-        dto.originStationId,
-        dto.destinationStationId,
-        dto.nationality,
+        originStationId,
+        destinationStationId,
+        nationality,
       );
 
+      const coachTypes = await this.buildCoachTypeDetails(schedule, faresByClass);
+
       results.push({
         scheduleId: schedule.id,
         trainNumber: schedule.train.number,
@@ -150,6 +194,7 @@ export class SearchService {
         availabilityByClass,
         hasAvailability: Object.values(availabilityByClass).some(n => n >= totalPassengers),
         faresByClass,
+        coachTypes,
       });
     }
 
@@ -258,14 +303,14 @@ export class SearchService {
           .filter((id: any) => id)
       )
     );
-    
+
     if (seatClassIds.length === 0) {
       console.log(`No seat classes assigned to schedule ${schedule.id}`);
       return [];
     }
 
     const seatClasses = await this.prisma.seatClass.findMany({
-      where: { 
+      where: {
         isActive: true,
         id: { in: seatClassIds }
       },
@@ -307,7 +352,7 @@ export class SearchService {
 
     const originStation = await this.prisma.station.findUnique({ where: { id: originStationId } });
     const destStation = await this.prisma.station.findUnique({ where: { id: destinationStationId } });
-    
+
     if (originStation && destStation) {
       const segmentRoute = `${originStation.code}-${destStation.code}`;
       const now = new Date();
@@ -341,6 +386,62 @@ export class SearchService {
     }));
   }
 
+  private async buildCoachTypeDetails(
+    schedule: any,
+    faresByClass: Array<{ seatClassName: string; baseFareMinor: number }>,
+  ): Promise<Array<{
+    coachTypeId: string;
+    coachTypeName: string;
+    coachTypeCode: string;
+    classes: Array<{ name: string; baseFareMinor: number }>;
+  }>> {
+    const coachTypeMap = new Map<
+      string,
+      { coachType: any; classNames: Set<string> }
+    >();
+
+    for (const assignment of schedule.coachAssignments) {
+      const coachType = assignment.coach.coachType;
+      if (!coachType) continue;
+
+      if (!coachTypeMap.has(coachType.id)) {
+        coachTypeMap.set(coachType.id, {
+          coachType,
+          classNames: new Set(),
+        });
+      }
+
+      const entry = coachTypeMap.get(coachType.id)!;
+      coachType.seatClasses?.forEach((sc: any) => entry.classNames.add(sc.name));
+    }
+
+    const result = [];
+    for (const [, { coachType, classNames }] of coachTypeMap) {
+      const classes = Array.from(classNames)
+        .map((className) => {
+          const fareInfo = faresByClass.find((f) => f.seatClassName === className);
+          return {
+            name: className,
+            baseFareMinor: fareInfo?.baseFareMinor ?? this.getDefaultFareForClass(className),
+          };
+        })
+        .sort((a, b) => a.baseFareMinor - b.baseFareMinor);
+
+      result.push({
+        coachTypeId: coachType.id,
+        coachTypeName: coachType.name,
+        coachTypeCode: coachType.code,
+        classes,
+      });
+    }
+
+    return result.sort((a, b) => {
+      const minPriceA = Math.min(...a.classes.map((c) => c.baseFareMinor));
+      const minPriceB = Math.min(...b.classes.map((c) => c.baseFareMinor));
+      return minPriceA - minPriceB;
+    });
+  }
+
   private getDefaultFareForClass(className: string): number {
     const defaults: Record<string, number> = {
       'Economy Regular': 35000,
diff --git a/apps/edr-passenger-api/src/modules/stations/stations.controller.ts b/apps/edr-passenger-api/src/modules/stations/stations.controller.ts
index bb301e315..9c864c307 100644
--- a/apps/edr-passenger-api/src/modules/stations/stations.controller.ts
+++ b/apps/edr-passenger-api/src/modules/stations/stations.controller.ts
@@ -1,5 +1,5 @@
 import { Body, Controller, Get, Param, Post, Patch, Delete, UseGuards, Query } from '@nestjs/common';
-import { ApiTags, ApiOperation, ApiBearerAuth, ApiQuery } from '@nestjs/swagger';
+import { ApiTags, ApiOperation, ApiBearerAuth, ApiQuery, ApiResponse } from '@nestjs/swagger';
 import { StationsService } from './stations.service';
 import { CreateStationDto } from './stations.dto';
 import { JwtGuard } from '../../common/jwt.guard';
@@ -17,6 +17,28 @@ export class StationsController {
   @ApiQuery({ name: 'search', required: false, description: 'Search by station name or code' })
   @ApiQuery({ name: 'country', required: false, description: 'Filter by country code (ET, DJ)' })
   @ApiQuery({ name: 'operational', required: false, description: 'Filter by operational status (true, false)' })
+  @ApiResponse({ 
+    status: 200, 
+    description: 'Array of stations',
+    schema: {
+      example: [
+        {
+          id: '550e8400-e29b-41d4-a716-446655440000',
+          code: 'AAA',
+          sequence: 1,
+          name: 'Addis Ababa',
+          city: 'Addis Ababa',
+          countryCode: 'ET',
+          lat: 9.0054,
+          lng: 38.7636,
+          timezone: 'Africa/Addis_Ababa',
+          isOperational: true,
+          createdAt: '2024-01-15T10:30:00.000Z',
+          updatedAt: '2024-01-15T10:30:00.000Z'
+        }
+      ]
+    }
+  })
   findAll(
     @Query('search') search?: string,
     @Query('country') country?: string,
@@ -30,18 +52,79 @@ export class StationsController {
     summary: 'Get station details by ID',
     description: 'Returns station information including name, code, country, coordinates, and facilities'
   })
+  @ApiResponse({
+    status: 200,
+    description: 'Station details',
+    schema: {
+      example: {
+        id: '550e8400-e29b-41d4-a716-446655440000',
+        code: 'AAA',
+        sequence: 1,
+        name: 'Addis Ababa',
+        city: 'Addis Ababa',
+        countryCode: 'ET',
+        lat: 9.0054,
+        lng: 38.7636,
+        timezone: 'Africa/Addis_Ababa',
+        isOperational: true,
+        createdAt: '2024-01-15T10:30:00.000Z',
+        updatedAt: '2024-01-15T10:30:00.000Z'
+      }
+    }
+  })
   findOne(@Param('id') id: string) { return this.service.findOne(id); }
   
   @Post()
   @UseGuards(JwtGuard)
   @ApiBearerAuth('JWT-auth')
   @ApiOperation({ summary: 'Create new station' })
+  @ApiResponse({
+    status: 201,
+    description: 'Station created',
+    schema: {
+      example: {
+        id: '550e8400-e29b-41d4-a716-446655440000',
+        code: 'AAA',
+        sequence: 1,
+        name: 'Addis Ababa',
+        city: 'Addis Ababa',
+        countryCode: 'ET',
+        lat: 9.0054,
+        lng: 38.7636,
+        timezone: 'Africa/Addis_Ababa',
+        isOperational: true,
+        createdAt: '2024-01-15T10:30:00.000Z',
+        updatedAt: '2024-01-15T10:30:00.000Z'
+      }
+    }
+  })
   create(@Body() dto: CreateStationDto) { return this.service.create(dto); }
 
   @Patch(':id')
   @UseGuards(JwtGuard)
   @ApiBearerAuth('JWT-auth')
   @ApiOperation({ summary: 'Update station' })
+  @ApiResponse({
+    status: 200,
+    description: 'Station updated',
+    schema: {
+      example: {
+        id: '550e8400-e29b-41d4-a716-446655440000',
+        code: 'AAA',
+        sequence: 1,
+        name: 'Addis Ababa',
+        city: 'Addis Ababa',
+        countryCode: 'ET',
+        lat: 9.0054,
+        lng: 38.7636,
+        timezone: 'Africa/Addis_Ababa',
+        isOperational: true,
+        createdAt: '2024-01-15T10:30:00.000Z',
+        updatedAt: '2024-01-15T10:30:00.000Z'
+      }
+    }
+  })
+  @ApiResponse({ status: 404, description: 'Station not found' })
   update(@Param('id') id: string, @Body() dto: Partial<CreateStationDto>) {
     return this.service.update(id, dto);
   }
@@ -50,6 +133,8 @@ export class StationsController {
   @UseGuards(JwtGuard)
   @ApiBearerAuth('JWT-auth')
   @ApiOperation({ summary: 'Delete station' })
+  @ApiResponse({ status: 200, description: 'Station deleted successfully' })
+  @ApiResponse({ status: 404, description: 'Station not found' })
   remove(@Param('id') id: string) {
     return this.service.remove(id);
   }
diff --git a/apps/edr-passenger-api/src/modules/stations/stations.dto.ts b/apps/edr-passenger-api/src/modules/stations/stations.dto.ts
index 05973bfe4..fc350dbcf 100644
--- a/apps/edr-passenger-api/src/modules/stations/stations.dto.ts
+++ b/apps/edr-passenger-api/src/modules/stations/stations.dto.ts
@@ -1,4 +1,4 @@
-import { IsString, IsNumber, IsOptional } from 'class-validator';
+import { IsString, IsNumber, IsOptional, IsInt, IsBoolean } from 'class-validator';
 import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
 
 export class CreateStationDto {
@@ -6,6 +6,9 @@ export class CreateStationDto {
   @ApiProperty({ example: 'Addis Ababa' }) @IsString() name: string;
   @ApiProperty({ example: 'Addis Ababa' }) @IsString() city: string;
   @ApiPropertyOptional() @IsOptional() @IsString() timezone?: string;
+  @ApiPropertyOptional() @IsOptional() @IsString() countryCode?: string;
   @ApiProperty({ example: 9.0054 }) @IsNumber() lat: number;
   @ApiProperty({ example: 38.7636 }) @IsNumber() lng: number;
+  @ApiPropertyOptional({ example: 1 }) @IsOptional() @IsInt() sequence?: number;
+  @ApiPropertyOptional({ example: true }) @IsOptional() @IsBoolean() isOperational?: boolean;
 }
diff --git a/apps/edr-passenger-api/src/modules/stations/stations.service.ts b/apps/edr-passenger-api/src/modules/stations/stations.service.ts
index 795d222e6..5dd1aa77d 100644
--- a/apps/edr-passenger-api/src/modules/stations/stations.service.ts
+++ b/apps/edr-passenger-api/src/modules/stations/stations.service.ts
@@ -1,4 +1,4 @@
-import { Injectable, NotFoundException, Inject, Optional } from '@nestjs/common';
+import { Injectable, NotFoundException, Inject, Optional, BadRequestException } from '@nestjs/common';
 import { REQUEST } from '@nestjs/core';
 import { PrismaService } from '../../common/prisma.service';
 import { AuditService } from '../../common/audit.service';
@@ -39,7 +39,7 @@ export class StationsService {
     
     return this.prisma.station.findMany({ 
       where,
-      orderBy: { name: 'asc' } 
+      orderBy: { sequence: 'asc' } 
     }); 
   }
   
@@ -65,9 +65,15 @@ export class StationsService {
 
   async update(id: string, dto: Partial<CreateStationDto>) {
     const oldStation = await this.findOne(id);
+    const { code, name, city, timezone, lat, lng } = dto;
+    const data: any = { code, name, city, timezone, lat, lng };
+    if ('countryCode' in dto) data.countryCode = (dto as any).countryCode;
+    if ('sequence' in dto) data.sequence = (dto as any).sequence;
+    if ('isOperational' in dto) data.isOperational = (dto as any).isOperational;
+    
     const updatedStation = await this.prisma.station.update({
       where: { id },
-      data: dto,
+      data,
     });
 
     await this.auditService.log({
diff --git a/apps/edr-passenger-api/src/modules/tickets/tickets.service.ts b/apps/edr-passenger-api/src/modules/tickets/tickets.service.ts
index a6a3bc711..de9bdf4b5 100644
--- a/apps/edr-passenger-api/src/modules/tickets/tickets.service.ts
+++ b/apps/edr-passenger-api/src/modules/tickets/tickets.service.ts
@@ -49,12 +49,16 @@ export class TicketsService {
         booking: {
           bookingRef: t.booking.bookingRef,
           status: t.booking.status,
+          totalMinor: t.booking.totalMinor,
+          currency: t.booking.currency,
+          displayCurrency: t.booking.displayCurrency,
+          displayTotalMinor: t.booking.displayTotalMinor,
           passenger: t.booking.passenger?.user || { fullName: 'Guest', email: t.booking.contactEmail },
           contactEmail: t.booking.contactEmail,
         },
         schedule: t.booking.schedule,
         seat: t.booking.seats[0]?.seat,
-        status: t.booking.status,
+        status: t.status,
         validatedAt: t.validatedAt,
         createdAt: t.issuedAt,
       })),
@@ -182,16 +186,29 @@ export class TicketsService {
   async getByRef(bookingRef: string) {
     const booking = await this.prisma.booking.findUnique({
       where: { bookingRef },
-      include: { schedule: { include: { originStation: true, destinationStation: true, train: true } }, seats: { include: { seat: { include: { coach: true } } } }, ticket: true },
+      include: { 
+        schedule: { include: { originStation: true, destinationStation: true, train: true } }, 
+        seats: { include: { seat: { include: { coach: true } } } }, 
+        ticket: true 
+      },
     });
     if (!booking?.ticket) throw new NotFoundException('Ticket not found');
     const seat = booking.seats[0];
     return {
-      id: booking.ticket.id, bookingId: booking.id, bookingRef: booking.bookingRef, status: booking.status,
-      fromStationName: booking.schedule.originStation.name, toStationName: booking.schedule.destinationStation.name,
-      departureAt: booking.schedule.departureAt, trainName: booking.schedule.train.name,
-      coachLabel: seat?.seat.coach.number, seatLabel: seat?.seat.seatNumber, passengerName: seat?.passengerName,
-      priceMinor: booking.totalMinor, currency: booking.currency, qrPayload: booking.ticket.qrPayload,
+      id: booking.ticket.id, 
+      bookingId: booking.id, 
+      bookingRef: booking.bookingRef, 
+      status: booking.status,
+      fromStationName: booking.schedule.originStation.name, 
+      toStationName: booking.schedule.destinationStation.name,
+      departureAt: booking.schedule.departureAt, 
+      trainName: booking.schedule.train.name,
+      coachLabel: seat?.seat.coach.number, 
+      seatLabel: seat?.seat.seatNumber, 
+      passengerName: seat?.passengerName,
+      priceMinor: booking.totalMinor, 
+      currency: booking.currency, 
+      qrPayload: booking.ticket.qrPayload,
       barcodePayload: booking.ticket.barcodePayload
     };
   }
diff --git a/apps/edr-passenger-web/backoffice/.eslintrc.json b/apps/edr-passenger-web/backoffice/.eslintrc.json
index 957cd1545..015e65d11 100644
--- a/apps/edr-passenger-web/backoffice/.eslintrc.json
+++ b/apps/edr-passenger-web/backoffice/.eslintrc.json
@@ -1,3 +1,6 @@
 {
-  "extends": ["next/core-web-vitals"]
+  "extends": ["next/core-web-vitals"],
+  "rules": {
+    "react/no-unescaped-entities": "off"
+  }
 }
diff --git a/apps/edr-passenger-web/backoffice/public/docs.md b/apps/edr-passenger-web/backoffice/public/docs.md
new file mode 100644
index 000000000..3e8cc7df5
--- /dev/null
+++ b/apps/edr-passenger-web/backoffice/public/docs.md
@@ -0,0 +1,2897 @@
+# Passenger Backoffice App - Comprehensive Documentation
+
+**Last Updated:** 2026-01-15  
+**Version:** 1.0.0  
+**Platform:** Ethio-Djibouti Railway (EDR) Passenger Management System
+
+---
+
+## Table of Contents
+
+1. [Overview](#overview)
+2. [Application Structure](#application-structure)
+3. [Sidebar Navigation Guide](#sidebar-navigation-guide)
+4. [Operations Management](#operations-management)
+5. [Master Data Management](#master-data-management)
+6. [Financial Management](#financial-management)
+7. [Customer Services](#customer-services)
+8. [Security & Compliance](#security--compliance)
+9. [Analytics & Reports](#analytics--reports)
+10. [System Administration](#system-administration)
+11. [Common Features](#common-features)
+
+---
+
+## Overview
+
+The Passenger Backoffice Application is a comprehensive management system for the Ethio-Djibouti Railway passenger platform. It provides tools for operational staff, supervisors, and administrators to manage bookings, passengers, fares, fleet, and compliance operations.
+
+### Key Features
+- **Real-time Booking Management**: View, modify, and cancel bookings
+- **Passenger Management**: Track and manage passenger information
+- **Dynamic Pricing**: Configure fares with segment-based and nationality-specific pricing
+- **Fleet Management**: Manage trains, coaches, and seats
+- **Live Tracking**: Monitor trip status and real-time updates
+- **Security Monitoring**: Fraud detection and audit logging
+- **Comprehensive Analytics**: Revenue, occupancy, and performance reports
+
+### Supported Roles
+- **Agent**: Counter booking and basic operations
+- **Supervisor**: Agent oversight and operational decisions
+- **Admin**: Full system access and configuration
+- **Staff**: Limited access to specific modules
+
+---
+
+## Application Structure
+
+### Sidebar Organization
+
+The application is organized into 8 main sections:
+
+```
+├── Overview
+│   └── Dashboard
+├── Operations
+│   ├── Bookings
+│   ├── Passengers
+│   └── Tickets
+├── Master Data
+│   ├── Stations
+│   ├── Trains
+│   ├── Coaches
+│   ├── Seats
+│   ├── Classes
+│   ├── Routes
+│   └── Schedules
+├── Financial
+│   ├── Pricing & Fares
+│   ├── Currencies
+│   ├── Payments
+│   └── Promo Codes
+├── Customer Services
+│   ├── Loyalty Program
+│   ├── Support Center
+│   └── Notifications
+├── Security & Compliance
+│   ├── Audit Logs
+│   ├── Fraud Detection
+│   └── Verifayda Integration
+├── Analytics & Reports
+│   ├── Reports
+│   └── Operational Reports
+└── System
+    ├── Agent Operations
+    ├── User Management
+    └── Settings
+```
+
+### Theme & Personalization
+
+- **Dark Mode Toggle**: Available in the header for reduced eye strain
+- **Sidebar Collapse**: Click the chevron icon to minimize sidebar for more screen space
+- **Responsive Design**: Fully responsive interface for desktop and tablet use
+- **Accessible UI**: WCAG 2.1 AA compliant for accessibility
+
+---
+
+## Sidebar Navigation Guide
+
+### Collapsible Sidebar
+
+**Feature**: Expand/Collapse Navigation  
+**Location**: Top-right corner of sidebar header
+
+**How to Use:**
+1. Click the **Chevron** (</> or >>) icon in the sidebar header
+2. Sidebar collapses to icon-only view
+3. Hover over icons to see tooltip labels
+4. Click again to expand full sidebar
+
+**Benefits:**
+- Maximize content viewing area
+- Cleaner interface for focused work
+- Quick navigation with tooltips
+
+---
+
+## Operations Management
+
+### Bookings
+
+**Purpose**: Manage all passenger bookings, view details, modify, and process cancellations  
+**Access Level**: Agent, Supervisor, Admin  
+**Icon**: Ticket
+
+#### Features Overview
+
+```
+┌─────────────────────────────┐
+│    BOOKINGS MANAGEMENT      │
+├─────────────────────────────┤
+│ ✓ List & Filter             │
+│ ✓ Search by Reference       │
+│ ✓ View Full Details         │
+│ ✓ Cancel with Refunds       │
+│ ✓ Delete Records            │
+│ ✓ Export Data               │
+└─────────────────────────────┘
+```
+
+#### CRUD Operations
+
+##### CREATE (Direct Booking Creation)
+**Note**: Bookings are primarily created through the passenger portal. Backoffice staff use agent operations module for counter bookings.
+
+1. **Agent Counter Booking**:
+   - Navigate to **Agent Operations** (System section)
+   - Create booking through dedicated agent interface
+   - Specify passengers, seats, and payment method
+
+##### READ (List & Search)
+
+1. **Access Bookings Page**:
+   - Click **Bookings** in Operations section
+   - Page displays table with all bookings
+
+2. **Search Functionality**:
+   - **Search Box**: Filter by reference number, email, or phone
+   - **Status Filter**: Select from dropdown:
+     - All Status (default)
+     - Pending Payment
+     - Confirmed
+     - Cancelled
+     - Completed
+   - Results update in real-time
+
+3. **Table Columns**:
+   - **Reference**: Unique booking identifier (6-character code)
+   - **Passenger**: Name and contact info
+   - **Status**: Current booking state (badge color-coded)
+   - **Amount**: Total fare in ETB
+   - **Payment**: Payment status indicator
+   - **Created**: Booking date and time
+
+4. **View Full Details**:
+   - Click **"View Details"** action button
+   - Modal opens showing:
+     - Booking Information (Reference, Status, Type, Created Date)
+     - Passenger Information (Name, Email, Phone, ID)
+     - Journey Details (Adult/Child counts, Schedule, Promo Code)
+     - Payment Information (Amount, Status, Paid Date, Currency)
+     - Additional Information (Source, Last Updated)
+
+##### UPDATE (Modify Booking)
+
+**Current Limitations**: Direct modifications limited in backoffice. For booking changes:
+
+1. **Passenger-initiated Changes**:
+   - Direct passenger through passenger portal
+   - Support team can assist via Support Center
+
+2. **Admin Modifications** (if needed):
+   - Contact system administrator
+   - Modifications logged in Audit Logs
+
+##### DELETE (Remove Booking)
+
+1. **Access Delete**:
+   - Click **"Delete"** action button on booking row
+   - Confirmation dialog appears
+
+2. **Deletion Process**:
+   - Dialog shows booking reference
+   - Warning: "This will release all associated seats"
+   - Click **"Delete"** to confirm
+   - Seats automatically released back to availability
+   - Related records (modifications, cancellations) retained for audit
+
+3. **Undo**: Not available after deletion. Action is permanent.
+
+#### Additional Features
+
+**Pagination**:
+- Navigate between pages at table bottom
+- Default: 20 bookings per page
+- Jump to specific page or use next/previous buttons
+
+**Bulk Actions**:
+- Select multiple bookings via checkboxes (planned feature)
+- Export selected or all bookings as CSV
+
+**Export**:
+- Click **"Export"** button in header
+- Downloads filtered bookings as spreadsheet
+- Includes all visible columns
+
+**Status Management**:
+- **Cancel Booking**: 
+  - Available for non-completed/non-cancelled bookings
+  - Automatically processes refund (80% refund for confirmed, 0% for pending)
+  - Updates payment status
+
+---
+
+### Passengers
+
+**Purpose**: Manage passenger profiles, view details, and track passenger information  
+**Access Level**: Agent, Supervisor, Admin  
+**Icon**: Users
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│   PASSENGERS MANAGEMENT      │
+├──────────────────────────────┤
+│ ✓ View Passenger Profiles    │
+│ ✓ Search & Filter            │
+│ ✓ Verifayda Status Check     │
+│ ✓ Booking History            │
+│ ✓ Loyalty Information         │
+│ ✓ Wallet Balance             │
+└──────────────────────────────┘
+```
+
+#### CRUD Operations
+
+##### READ (List & Filter)
+
+1. **Access Passengers Page**:
+   - Click **Passengers** in Operations section
+   - Displays passenger listing with filters
+
+2. **Search Options**:
+   - **Search Box**: Filter by name, email, phone, or ID
+   - **Nationality Filter**: Ethiopian, Djiboutian, Other
+   - **Verifayda Status**: Verified, Unverified, All
+   - **Loyalty Tier**: Bronze, Silver, Gold, Platinum
+
+3. **Passenger Information Displayed**:
+   - Full Name
+   - Email & Phone
+   - Nationality
+   - Verifayda Verification Status
+   - Loyalty Tier
+   - Wallet Balance
+   - Total Bookings
+   - Registration Date
+
+##### VIEW DETAILS
+
+1. **Click Passenger Row**:
+   - Opens detailed profile modal
+   - Sections included:
+     - **Account Information**: Email, Phone, Nationality, Registration Date
+     - **Verification Status**: Fayd Status, Last Verified Date
+     - **Loyalty Information**: Tier, Points Balance, Lifetime Points
+     - **Wallet**: Current Balance, Currency
+     - **Booking History**: List of all bookings with links
+
+2. **Quick Actions**:
+   - View booking details
+   - Check loyalty rewards available
+   - View wallet transaction history
+
+#### UPDATE (Modify Passenger)
+
+**Current Status**: Read-only in backoffice  
+**To Modify**: Passengers update via their portal or contact support
+
+#### DELETE (Remove Passenger)
+
+**Not Recommended**: Deletes all associated data  
+**Alternative**: Deactivate account (contact admin)
+
+---
+
+### Tickets
+
+**Purpose**: Manage ticket generation, distribution, and validation  
+**Access Level**: Supervisor, Admin  
+**Icon**: FileText
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│      TICKETS MANAGEMENT      │
+├──────────────────────────────┤
+│ ✓ View All Tickets           │
+│ ✓ Search by Reference        │
+│ ✓ Check Validation Status    │
+│ ✓ Resend Tickets             │
+│ ✓ Generate Report            │
+└──────────────────────────────┘
+```
+
+#### CRUD Operations
+
+##### READ (List & View)
+
+1. **Access Tickets Page**:
+   - Click **Tickets** in Operations section
+   - Shows all issued tickets
+
+2. **Search & Filter**:
+   - **Booking Reference**: Find tickets by booking
+   - **Status**: Confirmed, Validated, Cancelled
+   - **Date Range**: Filter by issue or validation date
+   - **Passenger Name**: Quick search by name
+
+3. **Ticket Information**:
+   - Booking Reference
+   - Passenger Name
+   - QR Code / Barcode
+   - Trip Details (Train, Stations, Times)
+   - Seat Information
+   - Issue Date
+   - Validation Status
+
+##### VIEW FULL TICKET
+
+1. **Click View Button**:
+   - Opens ticket details modal
+   - Shows:
+     - QR/Barcode payload
+     - Full passenger manifest
+     - Seat assignments
+     - Fare breakdown
+     - Payment confirmation
+
+2. **Download/Print**:
+   - Generate PDF for printing
+   - Send to passenger email
+   - Save to system
+
+##### VALIDATION STATUS
+
+1. **Gate Validation**:
+   - Unvalidated: Ticket not yet scanned at gate
+   - Validated: Scanned and approved for boarding
+   - Cancelled: Ticket cancelled or expired
+
+2. **Validation History**:
+   - View gate validation logs
+   - See timestamp and validator ID
+   - Track validation attempts
+
+---
+
+## Master Data Management
+
+### Stations
+
+**Purpose**: Configure railway stations and maintain station information  
+**Access Level**: Supervisor, Admin  
+**Icon**: MapPin
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│     STATIONS MANAGEMENT      │
+├──────────────────────────────┤
+│ ✓ Add New Stations           │
+│ ✓ Edit Station Details       │
+│ ✓ Manage Operational Status  │
+│ ✓ Delete Stations            │
+│ ✓ Bulk Import                │
+└──────────────────────────────┘
+```
+
+#### Station Information
+
+Each station includes:
+- **Code**: Unique 3-letter airport-style code (e.g., ADD, DJI)
+- **Name**: Full station name
+- **City**: Location city
+- **Country Code**: Country identifier (ET, DJ)
+- **Operational Status**: Active/Inactive
+- **Timezone**: Local timezone
+- **Coordinates**: Latitude/Longitude for mapping
+
+#### CRUD Operations
+
+##### CREATE
+
+1. **Click "Add Station"** button
+2. **Fill Form**:
+   - **Code** (required): 3-letter unique code
+   - **Name** (required): Station name
+   - **City** (required): City location
+   - **Country Code**: Country identifier
+   - **Latitude**: Geographic coordinate
+   - **Longitude**: Geographic coordinate
+   - **Timezone**: Select from list
+   - **Operational Status**: Toggle active/inactive
+3. **Save**: Click "Create Station"
+4. **Confirmation**: Station appears in list
+
+##### READ
+
+1. **View Station List**:
+   - All stations displayed in table
+   - Search by code, name, or city
+   - Filter by operational status
+
+2. **Columns**:
+   - Code
+   - Name
+   - City
+   - Country
+   - Operational Status (badge)
+   - Creation Date
+
+##### UPDATE
+
+1. **Click "Edit"** on station row
+2. **Modify Fields**:
+   - All fields editable
+   - Changes reflected immediately
+3. **Save**: Click "Update Station"
+4. **Audit**: Changes logged
+
+##### DELETE
+
+1. **Click "Delete"** on station row
+2. **Confirmation**: Dialog warns about:
+   - Routes using this station
+   - Schedules affected
+   - Passenger trips dependent
+3. **Confirm**: Only with explicit consent
+
+---
+
+### Trains
+
+**Purpose**: Manage fleet of trains and their configurations  
+**Access Level**: Supervisor, Admin  
+**Icon**: Train
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│      TRAINS MANAGEMENT       │
+├──────────────────────────────┤
+│ ✓ Add New Trains             │
+│ ✓ Edit Train Details         │
+│ ✓ Manage Coaches             │
+│ ✓ Track Status               │
+│ ✓ Archive Trains             │
+└──────────────────────────────┘
+```
+
+#### Train Information
+
+Each train includes:
+- **Number**: Unique train identifier (e.g., T-001)
+- **Name**: Display name
+- **Operator**: Operating company
+- **Description**: Train details/notes
+- **Status**: Active/Inactive
+- **Total Coaches**: Count of attached coaches
+
+#### CRUD Operations
+
+##### CREATE
+
+1. **Click "Add Train"** button
+2. **Fill Form**:
+   - **Number** (required): Unique identifier
+   - **Name** (required): Display name
+   - **Operator** (required): Operating company
+   - **Description**: Optional notes
+   - **Status**: Toggle Active/Inactive
+3. **Save**: Click "Create Train"
+4. **Next Step**: Assign coaches to train
+
+##### READ
+
+1. **View Train List**:
+   - Table shows all trains
+   - Filter by status
+   - Search by number or name
+
+2. **Columns**:
+   - Train Number
+   - Name
+   - Operator
+   - Status (badge)
+   - Total Coaches
+   - Active Status
+
+##### UPDATE
+
+1. **Click "Edit"** on train row
+2. **Modify Details**:
+   - Update name, operator, description
+   - Change status
+3. **Coach Management**:
+   - Add coaches to train
+   - Remove coaches
+   - Adjust coach sequence
+4. **Save**: Click "Update Train"
+
+##### DELETE
+
+1. **Click "Delete"** on train
+2. **Warning**: Shows:
+   - Schedules using this train
+   - Active bookings affected
+3. **Confirm**: Only deletable if no active schedules
+
+---
+
+### Coaches
+
+**Purpose**: Manage coach inventory and seat configurations  
+**Access Level**: Supervisor, Admin  
+**Icon**: Grid3x3
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│     COACHES MANAGEMENT       │
+├──────────────────────────────┤
+│ ✓ Add New Coaches            │
+│ ✓ Configure Seat Layout      │
+│ ✓ Set Coach Type             │
+│ ✓ Manage Maintenance         │
+│ ✓ Bulk Import Configs        │
+└──────────────────────────────┘
+```
+
+#### Coach Information
+
+- **Number**: Coach identifier (e.g., C-001)
+- **Coach Type**: Type selector (Standard, Sleeper, etc.)
+- **Arrangement**: Seat layout (2+2, 3+2, etc.)
+- **Capacity**: Total seats/beds
+- **Status**: Active/Maintenance/Inactive
+- **Seat Classes**: Associated seat classes
+
+#### CRUD Operations
+
+##### CREATE
+
+1. **Click "Add Coach"** button
+2. **Fill Form**:
+   - **Number** (required): Coach ID
+   - **Coach Type** (required): Select from types
+   - **Arrangement**: Seat layout pattern
+   - **Capacity** (required): Total seats
+   - **Status**: Active/Maintenance/Inactive
+3. **Seat Configuration**:
+   - Auto-generate seats based on arrangement
+   - Or manually configure seat map
+4. **Save**: Click "Create Coach"
+
+##### READ
+
+1. **View Coach List**:
+   - Table shows all coaches
+   - Filter by status, type
+   - Search by number
+
+2. **Columns**:
+   - Coach Number
+   - Type
+   - Arrangement
+   - Capacity
+   - Status Badge
+   - Assigned Train
+
+##### UPDATE
+
+1. **Click "Edit"** on coach
+2. **Modify**:
+   - Update arrangement (limited if seats occupied)
+   - Change status
+   - Update capacity (data migration needed)
+3. **Seat Management**:
+   - Add/remove individual seats
+   - Update seat properties (window, aisle, bed position)
+4. **Save**: Click "Update Coach"
+
+##### DELETE
+
+1. **Click "Delete"** on coach
+2. **Checks**:
+   - Scheduled trips using coach
+   - Active bookings on seats
+   - Maintenance records
+3. **Confirm**: If no conflicts
+
+---
+
+### Seats
+
+**Purpose**: Manage individual seat inventory and properties  
+**Access Level**: Supervisor, Admin  
+**Icon**: Armchair
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│      SEATS MANAGEMENT        │
+├──────────────────────────────┤
+│ ✓ View Seat Maps             │
+│ ✓ Update Seat Properties     │
+│ ✓ Block/Unblock Seats        │
+│ ✓ Bulk Operations            │
+│ ✓ Inventory Report           │
+└──────────────────────────────┘
+```
+
+#### Seat Properties
+
+- **Seat Number**: Position identifier
+- **Row/Column**: Grid coordinates
+- **Kind**: Standard, Premium, Accessible
+- **Type**: Regular or Bed (lower/middle/upper)
+- **Status**: Available, Held, Booked, Blocked
+- **Premium Fee**: Extra charge (in ETB)
+- **Properties**: Window, Aisle, Bed Position
+
+#### CRUD Operations
+
+##### READ
+
+1. **View Seat Maps**:
+   - Select coach from dropdown
+   - Visual grid shows all seats
+   - Color-coded by status:
+     - Green: Available
+     - Yellow: Held
+     - Blue: Booked
+     - Red: Blocked
+
+2. **Seat Details**:
+   - Click seat to view properties
+   - Shows occupancy history
+   - Displays current booking (if occupied)
+
+3. **Filters**:
+   - By coach
+   - By status
+   - By kind (Premium, Accessible, etc.)
+
+##### UPDATE
+
+1. **Bulk Seat Updates**:
+   - Select multiple seats
+   - Change properties:
+     - Status (block/unblock)
+     - Kind (upgrade/downgrade)
+     - Premium fee
+2. **Individual Updates**:
+   - Click seat and edit
+   - Update window/aisle designation
+   - Modify bed position
+
+##### BLOCK/UNBLOCK
+
+1. **Block Seat**:
+   - Click "Block" action
+   - Reason dropdown:
+     - Maintenance
+     - Reserved
+     - Damaged
+     - Other
+   - Until date (optional)
+   - Reason notes
+
+2. **Unblock Seat**:
+   - Click "Unblock" action
+   - Seat becomes available
+
+##### SPECIAL OPERATIONS
+
+**CSV Import**:
+- Upload CSV with seat configurations
+- Format: CoachID, Row, Column, Kind, etc.
+- Bulk creates/updates seats
+
+**CSV Export**:
+- Export seat map as CSV
+- Includes all properties
+- For backup or analysis
+
+---
+
+### Classes (Seat Classes)
+
+**Purpose**: Define and manage seat class types and pricing tiers  
+**Access Level**: Supervisor, Admin  
+**Icon**: Settings
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│   SEAT CLASSES MANAGEMENT    │
+├──────────────────────────────┤
+│ ✓ Create Class Types         │
+│ ✓ Set Base Fares             │
+│ ✓ Define Fees                │
+│ ✓ Manage Availability        │
+│ ✓ Link Coaches               │
+└──────────────────────────────┘
+```
+
+#### Seat Class Structure
+
+- **Name**: Class identifier (e.g., "Economy Regular")
+- **Coach Type**: Associated coach type
+- **Base Fare**: Per-km rate (in ETB cents)
+- **Premium Fee**: Flat fee per passenger (in ETB cents)
+- **Insurance Fee**: Flat fee per passenger (in ETB cents)
+- **Active Status**: Available for booking
+
+#### CRUD Operations
+
+##### CREATE
+
+1. **Click "Add Class"** button
+2. **Fill Form**:
+   - **Name** (required): Unique class name
+   - **Coach Type** (required): Select type
+   - **Base Fare (ETB)** (required): Per-km rate
+   - **Premium Fee (ETB)**: Flat fee per passenger
+   - **Insurance Fee (ETB)**: Per passenger coverage fee
+   - **Active**: Toggle to enable/disable
+3. **Save**: Click "Create Class"
+
+**Example**:
+```
+Name: "Economy Regular"
+Coach Type: "Passenger Coach"
+Base Fare: 350 ETB (for full journey)
+Premium Fee: 0 ETB
+Insurance Fee: 5 ETB (per passenger)
+Active: Yes
+```
+
+##### READ
+
+1. **View Classes**:
+   - Table shows all seat classes
+   - Filter by coach type
+   - Search by name
+
+2. **Columns**:
+   - Class Name
+   - Coach Type
+   - Base Fare (ETB)
+   - Premium Fee (ETB)
+   - Insurance Fee (ETB)
+   - Active Status
+   - Total Seats (across all coaches)
+
+##### UPDATE
+
+1. **Click "Edit"** on class
+2. **Modify**:
+   - Update name (if not in use)
+   - Adjust base fare
+   - Update premium/insurance fees
+   - Toggle active status
+3. **Save**: Click "Update Class"
+4. **Impact**: Changes apply to new bookings only
+
+##### DELETE
+
+1. **Click "Delete"** on class
+2. **Checks**:
+   - Bookings using this class
+   - Fare rules referencing it
+   - Seats assigned to it
+3. **Confirm**: Only if minimal impact
+
+#### Pricing Examples
+
+**Economy Regular (Standard comfort)**
+- Base: 350 ETB
+- Premium: 0 ETB
+- Insurance: 5 ETB
+- Total per Adult: 355 ETB
+
+**Economy Bed (Sleeper comfort)**
+- Base: 490 ETB
+- Premium: 50 ETB
+- Insurance: 10 ETB
+- Total per Adult: 550 ETB
+
+**VIP Bed (Premium sleeper)**
+- Base: 630 ETB
+- Premium: 150 ETB
+- Insurance: 15 ETB
+- Total per Adult: 795 ETB
+
+---
+
+### Routes
+
+**Purpose**: Define railway routes with ordered station stops  
+**Access Level**: Supervisor, Admin  
+**Icon**: Route
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│      ROUTES MANAGEMENT       │
+├──────────────────────────────┤
+│ ✓ Create Routes              │
+│ ✓ Add Stops                  │
+│ ✓ Set Stop Distances         │
+│ ✓ Configure Fare Rules       │
+│ ✓ Manage Routing             │
+└──────────────────────────────┘
+```
+
+#### Route Information
+
+- **Code**: Route identifier (e.g., "ADD-DJI")
+- **Name**: Route description
+- **Stops**: Ordered list of stations
+- **Distance**: Total route distance
+- **Effective Date**: Start date
+- **Active Status**: Available for scheduling
+
+#### CRUD Operations
+
+##### CREATE
+
+1. **Click "Add Route"** button
+2. **Fill Form**:
+   - **Code** (required): Route code
+   - **Name** (required): Route name
+   - **Effective From**: Start date
+   - **Effective Until**: End date (optional)
+   - **Active**: Toggle status
+3. **Add Stops**:
+   - Click "Add Stop"
+   - Select station from dropdown
+   - Sequence auto-assigned or manual
+   - Enter distance from previous stop
+4. **Save**: Click "Create Route"
+
+##### READ
+
+1. **View Routes**:
+   - Table shows all routes
+   - Filter by status
+   - Search by code or name
+
+2. **Route Details**:
+   - Click route to expand
+   - Shows:
+     - All stops in sequence
+     - Cumulative distance
+     - Distance between stops
+     - Fare rules for route
+
+3. **Columns**:
+   - Code
+   - Name
+   - Total Stops
+   - Total Distance
+   - Status Badge
+   - Active Status
+
+##### UPDATE
+
+1. **Click "Edit"** on route
+2. **Modify Route**:
+   - Update name or description
+   - Change effective dates
+   - Toggle active status
+3. **Manage Stops**:
+   - Add new stops
+   - Remove stops (if no bookings)
+   - Reorder stops (drag-and-drop)
+   - Update distances
+4. **Save**: Click "Update Route"
+
+##### DELETE
+
+1. **Click "Delete"** on route
+2. **Checks**:
+   - Active schedules using route
+   - Bookings on those schedules
+3. **Confirm**: If no conflicts
+
+#### Route Example
+
+```
+Code: ADD-DJI
+Name: Addis Ababa to Djibouti Main Line
+Stops:
+  1. Addis Ababa (ADD) - 0 km
+  2. Adama (ADA) - 100 km
+  3. Awash (AWS) - 50 km
+  4. Dire Dawa (DDA) - 80 km
+  5. Harar (HAR) - 100 km
+  6. Djibouti (DJI) - 280 km
+
+Total Distance: 610 km
+```
+
+---
+
+### Schedules
+
+**Purpose**: Create and manage train schedules for specific routes  
+**Access Level**: Supervisor, Admin  
+**Icon**: Calendar
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│   SCHEDULES MANAGEMENT       │
+├──────────────────────────────┤
+│ ✓ Create Individual Schedule │
+│ ✓ Bulk Generate Schedules    │
+│ ✓ Edit Times & Assignments   │
+│ ✓ Manage Coach Assignments   │
+│ ✓ View Fare Breakdown        │
+│ ✓ Delete Schedules           │
+└──────────────────────────────┘
+```
+
+#### Schedule Information
+
+- **Train**: Associated train
+- **Route**: Assigned route
+- **Departure**: Date and time
+- **Arrival**: Date and time
+- **Duration**: Calculated in minutes
+- **Status**: Scheduled, Boarding, En Route, Arrived, Cancelled
+- **Coaches**: Assigned coaches with positions
+
+#### CRUD Operations
+
+##### CREATE - Single Schedule
+
+1. **Click "Create Schedule"** button
+2. **Fill Form**:
+   - **Train** (required): Select train
+   - **Route** (required): Select route
+   - **Departure** (required): Date and time
+   - **Arrival** (required): Date and time
+   - **Status**: Scheduled (default)
+3. **Assign Coaches**:
+   - Select coaches from list
+   - Checkboxes for multi-select
+   - Order matters (Position Number assigned)
+4. **Save**: Click "Create Schedule"
+
+##### CREATE - Bulk Generate
+
+1. **Click "Bulk Generate"** button
+2. **Configuration**:
+   - **Train** (required): Select train
+   - **Route** (required): Select route
+   - **Start Date & Time** (required): First departure
+   - **Duration (Hours)**: Trip length (default: 12)
+   - **Repeat Every (Days)**: Schedule frequency (default: 1)
+   - **For Next (Days)**: Generation period (default: 30)
+   - **Coaches** (optional): Pre-select coaches
+3. **Preview**:
+   - Shows calculated number of schedules
+   - Example: 30 days ÷ 1 day = ~30 schedules
+4. **Generate**: Click "Generate Schedules"
+
+**Example**:
+```
+Train: Ethio Express
+Route: ADD-DJI (610 km)
+Start: 2026-06-20 08:00
+Duration: 12 hours
+Repeat: Every 1 day
+For: 30 days
+Result: 30 daily schedules from June 20-July 19
+```
+
+##### READ
+
+1. **View Schedules**:
+   - Table shows all schedules
+   - Search by train, station, status
+   - Filter by date, route, train
+
+2. **Schedule Details**:
+   - Train name and number
+   - From/To stations
+   - Departure/Arrival times
+   - Coach assignments
+   - Current status (badge)
+
+3. **Columns**:
+   - Train
+   - From
+   - To
+   - Departure
+   - Arrival
+   - Coaches Count
+   - Status Badge
+
+##### UPDATE
+
+1. **Click "Edit"** on schedule
+2. **Modify**:
+   - **Departure/Arrival Times**: Adjust times
+   - **Status**: Change to Boarding, En Route, Arrived, Cancelled
+   - **Coach Assignment**: Add/remove coaches
+3. **Validation**:
+   - Arrival must be after departure
+   - Coach conflicts checked
+4. **Save**: Click "Update Schedule"
+
+##### DELETE
+
+1. **Click "Delete"** on schedule
+2. **Warning**: Shows
+   - Active bookings affected
+   - Seats will be released
+   - Cannot be undone
+3. **Confirm**: Click "Delete" to proceed
+4. **Cascade**: Automatically deletes:
+   - Associated seat holds
+   - Trip live status records
+
+**Bulk Delete**:
+1. **Select Multiple** schedules via checkboxes
+2. **Click "Delete [N] Schedules"**
+3. **Confirm**: Warning for bulk action
+4. **Process**: All selected deleted with cascade
+
+#### Viewing Fares
+
+1. **In Schedule Row**:
+   - Shows calculated fares per seat class
+   - Displayed inline if space available
+
+2. **Detailed Fare View**:
+   - Click schedule to expand
+   - Shows:
+     - All seat classes
+     - Base fare per class
+     - Premium/Insurance fees
+     - Total per passenger
+
+---
+
+## Financial Management
+
+### Pricing & Fares
+
+**Purpose**: Manage complex pricing with route segments and nationality support  
+**Access Level**: Admin, Supervisor  
+**Icon**: DollarSign
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│   PRICING & FARES MGMT       │
+├──────────────────────────────┤
+│ ✓ View Schedule Fares        │
+│ ✓ Create Segment Fares       │
+│ ✓ Edit Fare Rules            │
+│ ✓ Delete Fare Rules          │
+│ ✓ Nationality Override       │
+│ ✓ Passenger Type Pricing     │
+└──────────────────────────────┘
+```
+
+#### Pricing Structure
+
+**Fare Components**:
+1. **Base Fare**: Per-km rate × distance
+2. **Premium Fee**: Flat fee per passenger (e.g., 50 ETB)
+3. **Insurance Fee**: Flat fee per passenger (e.g., 5 ETB)
+4. **Total Fare**: Base + Premium + Insurance
+
+**Passenger Categories**:
+- **ADULT** (5+ years): Pays 100% of fare
+- **CHILD** (<5 years): First child FREE, subsequent pay 100%
+
+#### CRUD Operations - Schedule Fares
+
+##### VIEW SCHEDULE FARES
+
+1. **Select Schedule**:
+   - Dropdown to choose schedule
+   - Shows train, route, date
+
+2. **View Fares**:
+   - Table shows calculated fares
+   - "Dynamically calculated" disclaimer
+   - Includes all active seat classes
+
+3. **Columns**:
+   - Seat Class
+   - Passenger Type (All/ADULT/CHILD)
+   - Fare (ETB)
+   - Nationality (All/Specific)
+   - Route
+   - Valid From/Until
+
+##### ADD OVERRIDE FARE
+
+1. **Click "Add Fare Rule"** button
+2. **Fill Form**:
+   - **Schedule** (optional): Leave empty for global
+   - **Route Code** (optional): e.g., "ADD-DJI"
+   - **Seat Class** (required): Select from list
+   - **Fare (ETB)** (required): Price in Ethiopian Birr
+   - **Passenger Type** (optional): ADULT or CHILD
+   - **Nationality** (optional): Ethiopian, Djiboutian, Other
+   - **Valid From** (required): Start date
+   - **Valid Until** (optional): End date
+3. **Save**: Click "Save Fare Rule"
+
+**Example Override**:
+```
+Seat Class: VIP Bed
+Base Fare: 630 ETB (for full route)
+Passenger Type: ADULT
+Nationality: All
+Valid From: 2026-06-01
+Valid Until: 2026-08-31
+Purpose: High season pricing
+```
+
+##### EDIT FARE RULE
+
+1. **Click "Edit"** on fare row
+2. **Modify Fields**:
+   - Update fare amount
+   - Change dates
+   - Adjust nationality/type filters
+3. **Save**: Click "Update Fare Rule"
+
+##### DELETE FARE RULE
+
+1. **Click "Delete"** on fare row
+2. **Confirm**: Click "Delete" in dialog
+3. **Impact**: Removed immediately for new bookings
+
+---
+
+#### CRUD Operations - Segment Fares
+
+Segment fares allow different pricing for different route segments.
+
+##### VIEW SEGMENT FARES
+
+1. **Select Route**:
+   - Dropdown to choose route
+   - Shows route code and name
+   - Displays all stops in sequence
+
+2. **View Fares**:
+   - Table shows segment fare rules
+   - Organized by origin/destination stops
+
+3. **Columns**:
+   - Segment (Stop sequence → Sequence)
+   - Seat Class
+   - Passenger Type
+   - Fare (ETB)
+   - Nationality
+   - Valid From/Until
+
+##### CREATE SEGMENT FARE
+
+1. **Click "Add Fare Rule"** button
+2. **Tab**: Switch to "Segment Fares"
+3. **Fill Form**:
+   - **Origin Station** (required): From station dropdown
+   - **Destination Station** (required): To station dropdown
+   - **Seat Class** (required): Select class
+   - **Fare (ETB)** (required): Segment price
+   - **Passenger Type** (optional): ADULT or CHILD
+   - **Nationality** (optional): Specific nationality
+   - **Valid From** (required): Effective date
+   - **Valid Until** (optional): End date
+4. **Validation**:
+   - Destination must be after origin
+   - Stations must be on route
+5. **Save**: Click "Save Segment Fare Rule"
+
+**Example Segment Fares**:
+```
+Route: ADD-DJI (5 stops)
+
+Segment 1: ADD → ADA (100 km)
+  Economy: 150 ETB
+  VIP: 300 ETB
+
+Segment 2: ADA → DDA (130 km)
+  Economy: 200 ETB
+  VIP: 400 ETB
+
+Segment 3: DDA → DJI (280 km)
+  Economy: 250 ETB
+  VIP: 500 ETB
+```
+
+##### UPDATE SEGMENT FARE
+
+1. **Click "Edit"** on segment row
+2. **Modify**:
+   - Change stations (if no bookings)
+   - Update fare
+   - Adjust dates
+3. **Save**: Click "Update Segment Fare Rule"
+
+##### DELETE SEGMENT FARE
+
+1. **Click "Delete"** on segment row
+2. **Confirm**: Delete dialog
+3. **Removed**: Immediately applied
+
+#### Pricing Priority
+
+When calculating fares, system checks in this order:
+
+```
+1. Segment Fare (nationality-specific if exists)
+2. Segment Fare (generic for segment)
+3. Schedule Fare (nationality-specific if exists)
+4. Schedule Fare (generic for schedule)
+5. Default Fare (350 ETB)
+```
+
+---
+
+### Currencies
+
+**Purpose**: Manage currency exchange rates for multi-currency display  
+**Access Level**: Admin  
+**Icon**: Banknote
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│   CURRENCIES MANAGEMENT      │
+├──────────────────────────────┤
+│ ✓ View Exchange Rates        │
+│ ✓ Create New Rates           │
+│ ✓ Edit Rates                 │
+│ ✓ Delete Rates               │
+│ ✓ Sync from API              │
+│ ✓ Set Effective Dates        │
+└──────────────────────────────┘
+```
+
+#### Supported Currencies
+
+| Code | Currency | Symbol | Type |
+|------|----------|--------|------|
+| ETB | Ethiopian Birr | ብር | Transaction (base) |
+| DJF | Djiboutian Franc | Fdj | Display |
+| USD | US Dollar | $ | Display |
+
+#### Currency Information
+
+- **From Currency**: Source (usually ETB)
+- **To Currency**: Target (DJF, USD, etc.)
+- **Rate**: Exchange multiplier (e.g., 1 ETB = 0.018 USD)
+- **Effective Date**: When rate takes effect
+- **Source**: Manual or API
+
+#### CRUD Operations
+
+##### READ (List Exchange Rates)
+
+1. **Access Currencies Page**:
+   - Click **Currencies** in Financial section
+   - Shows all active exchange rates
+
+2. **Table Columns**:
+   - From Currency
+   - To Currency
+   - Exchange Rate
+   - Effective Date
+   - Source (Manual/API)
+   - Last Updated
+
+3. **View Details**:
+   - Hover rate to see precision
+   - Historical rates available
+
+##### CREATE
+
+1. **Click "Add Currency Rate"** button
+2. **Fill Form**:
+   - **From Currency** (required): ETB (usually)
+   - **To Currency** (required): DJF or USD
+   - **Exchange Rate** (required): Decimal value
+   - **Effective Date** (required): Date to apply
+   - **Source**: Manual (default) or API
+3. **Save**: Click "Create Rate"
+
+**Example**:
+```
+From: ETB
+To: USD
+Rate: 0.018
+Effective: 2026-06-15
+Source: Manual (updated daily)
+```
+
+##### UPDATE
+
+1. **Click "Edit"** on exchange rate
+2. **Modify**:
+   - Update rate value
+   - Change effective date
+   - Update source
+3. **Save**: Click "Update Rate"
+4. **Impact**: Applies to future bookings/display
+
+##### DELETE
+
+1. **Click "Delete"** on rate
+2. **Confirm**: Dialog confirmation
+3. **Impact**: Next rate in history used
+
+#### Rate Conversion Example
+
+**For a 3,500 ETB booking, display in different currencies**:
+
+- **ETB**: 3,500 (1:1)
+- **DJF**: 11,375 (1:3.25 rate)
+- **USD**: 63 (1:0.018 rate)
+
+---
+
+### Payments
+
+**Purpose**: Monitor payment transactions and handle refunds  
+**Access Level**: Supervisor, Admin  
+**Icon**: CreditCard
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│     PAYMENTS MANAGEMENT      │
+├──────────────────────────────┤
+│ ✓ View All Payments          │
+│ ✓ Track Payment Status       │
+│ ✓ Process Refunds            │
+│ ✓ View Webhooks              │
+│ ✓ Transaction History        │
+│ ✓ Failed Payment Handling    │
+└──────────────────────────────┘
+```
+
+#### Payment Methods
+
+Supported payment providers:
+- **Telebirr**: Mobile money (Ethiopia)
+- **CBE Birr**: Commercial Bank (Ethiopia)
+- **eBirr**: E-wallet (Ethiopia)
+- **Card**: Credit/Debit cards (VISA, Mastercard)
+- **Wallet**: Internal EDR wallet
+- **WAAFI**: Money transfer service
+
+#### Payment Statuses
+
+- **Requires Action**: Awaiting customer input
+- **Processing**: Payment being processed
+- **Succeeded**: Payment completed
+- **Failed**: Payment declined
+- **Cancelled**: Payment cancelled by user
+- **Refunded**: Payment refunded to customer
+
+#### CRUD Operations
+
+##### READ (List Payments)
+
+1. **Access Payments Page**:
+   - Click **Payments** in Financial section
+   - Shows all payment transactions
+
+2. **Search & Filter**:
+   - **Search Box**: Booking reference, transaction ID
+   - **Status Filter**: Succeeded, Failed, Processing, Refunded
+   - **Method Filter**: Payment provider
+   - **Date Range**: Filter by transaction date
+
+3. **Payment Information**:
+   - Booking Reference
+   - Payment Method
+   - Amount (ETB)
+   - Status (badge)
+   - Transaction ID
+   - Date & Time
+
+##### VIEW DETAILS
+
+1. **Click Payment Row**:
+   - Opens transaction detail modal
+   - Shows:
+     - Payment Intent ID
+     - Booking Information
+     - Amount & Currency
+     - Method & Provider
+     - Provider Transaction ID
+     - Status & Timeline
+     - Webhook History
+
+##### PROCESS REFUND
+
+1. **On Failed/Completed Payment**:
+   - Click "Process Refund" action
+   - Dialog opens for confirmation
+
+2. **Refund Form**:
+   - **Amount**: Pre-filled or custom
+   - **Reason**: Dropdown (Cancellation, Adjustment, Error, etc.)
+   - **Notes**: Optional explanation
+3. **Process**: Click "Process Refund"
+4. **Confirmation**: Shows refund processing
+
+**Refund Status**:
+- **Pending**: Awaiting processor
+- **Processing**: In transit
+- **Completed**: Credited to customer
+- **Failed**: Retry or manual intervention
+
+##### WEBHOOK MANAGEMENT
+
+1. **View Webhooks**:
+   - Click "Webhook History" tab
+   - Shows payment provider callbacks
+
+2. **Webhook Details**:
+   - Event timestamp
+   - Webhook payload
+   - Processing status
+   - Error details (if failed)
+
+---
+
+### Promo Codes
+
+**Purpose**: Create and manage promotional discount codes  
+**Access Level**: Admin, Supervisor  
+**Icon**: Gift
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│    PROMO CODES MANAGEMENT    │
+├──────────────────────────────┤
+│ ✓ Create Promo Codes         │
+│ ✓ Set Discount Types         │
+│ ✓ Configure Validity         │
+│ ✓ Edit Codes                 │
+│ ✓ Deactivate Codes           │
+│ ✓ Track Usage                │
+└──────────────────────────────┘
+```
+
+#### Promo Code Information
+
+- **Code**: Unique promotional code (e.g., "SUMMER20")
+- **Discount Type**: Percentage or fixed amount
+- **Value**: Discount percentage (%) or ETB amount
+- **Valid Until**: Expiration date
+- **Active Status**: Available for use
+- **CTA Label**: Button text (optional)
+
+#### CRUD Operations
+
+##### CREATE
+
+1. **Click "Add Promo Code"** button
+2. **Fill Form**:
+   - **Code** (required): Unique code (uppercase)
+   - **Title**: Display title
+   - **Subtitle**: Promotional message
+   - **Discount Type** (required): Percentage or Amount
+   - **Value** (required): Discount % or ETB amount
+   - **Valid Until** (required): Expiration date
+   - **CTA Label** (optional): Button text
+   - **Deep Link** (optional): App link
+   - **Active**: Toggle status
+3. **Save**: Click "Create Promo Code"
+
+**Example**:
+```
+Code: SUMMER20
+Title: Summer Getaway
+Discount Type: Percentage
+Value: 20
+Valid Until: 2026-08-31
+Active: Yes
+```
+
+##### READ (List Codes)
+
+1. **View Promo Codes**:
+   - Table shows all promo codes
+   - Filter by status (Active/Inactive)
+   - Search by code
+
+2. **Columns**:
+   - Code
+   - Title
+   - Discount (% or ETB)
+   - Valid Until
+   - Status Badge
+   - Total Uses
+   - Savings Generated
+
+##### UPDATE
+
+1. **Click "Edit"** on promo code
+2. **Modify**:
+   - Update title/subtitle
+   - Change discount value
+   - Extend/shorten validity
+   - Toggle active status
+3. **Save**: Click "Update Promo Code"
+
+##### DELETE/DEACTIVATE
+
+1. **Click "Delete"** on code
+2. **Options**:
+   - **Archive**: Keep for audit, disable for new bookings
+   - **Delete**: Remove completely
+3. **Confirm**: Dialog confirmation
+4. **Impact**: Already used bookings keep discount
+
+#### Usage Tracking
+
+1. **View Code Usage**:
+   - Click code to expand
+   - Shows:
+     - Total times used
+     - Total discount dispensed
+     - Recent applications
+
+2. **Analytics**:
+   - Revenue impact
+   - Passenger uptake
+   - Peak usage periods
+
+---
+
+## Customer Services
+
+### Loyalty Program
+
+**Purpose**: Manage passenger loyalty tiers and rewards  
+**Access Level**: Agent, Supervisor, Admin  
+**Icon**: Gift
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│  LOYALTY PROGRAM MANAGEMENT  │
+├──────────────────────────────┤
+│ ✓ View Loyalty Accounts      │
+│ ✓ Check Points Balance       │
+│ ✓ Manage Tier Status         │
+│ ✓ Adjust Points              │
+│ ✓ Manage Rewards             │
+│ ✓ View History               │
+└──────────────────────────────┘
+```
+
+#### Loyalty Tiers
+
+| Tier | Points Required | Benefits |
+|------|-----------------|----------|
+| **BRONZE** | 0-999 | Standard benefits |
+| **SILVER** | 1,000-2,999 | +5% points bonus |
+| **GOLD** | 3,000-4,999 | +10% points bonus |
+| **PLATINUM** | 5,000+ | +15% points bonus, Priority support |
+
+#### Points Earning
+
+- **Per Booking**: 1 point per 100 ETB spent
+- **Bonus**: Tier multiplier (5-15%)
+- **Promotions**: Additional bonus campaigns
+- **Expiry**: Annual expiration if inactive
+
+#### CRUD Operations
+
+##### READ (View Accounts)
+
+1. **Access Loyalty Page**:
+   - Click **Loyalty Program** in Customer Services
+   - Shows all passenger loyalty accounts
+
+2. **Search & Filter**:
+   - **Search**: Passenger name or email
+   - **Tier Filter**: BRONZE, SILVER, GOLD, PLATINUM
+   - **Sort**: Points balance, tier status, activity
+
+3. **Account Information**:
+   - Passenger Name
+   - Current Tier (badge)
+   - Points Balance
+   - Lifetime Points
+   - Last Activity
+   - Member Since
+
+##### VIEW DETAILS
+
+1. **Click Account Row**:
+   - Opens loyalty detail modal
+   - Shows:
+     - Account information
+     - Points balance breakdown
+     - Tier history
+     - Redemption history
+     - Available rewards
+
+2. **Points Breakdown**:
+   - Current balance
+   - Pending expiry points
+   - Tier multiplier applied
+
+##### UPDATE ACCOUNT
+
+1. **Manual Point Adjustment** (Admin only):
+   - Click "Adjust Points" on account
+   - Dialog opens
+   - Enter points to add/subtract
+   - Reason dropdown (Bonus, Correction, Promotion, etc.)
+   - Click "Apply"
+
+2. **Tier Management**:
+   - System auto-promotes/demotes based on points
+   - Manual override available (Admin)
+
+##### MANAGE REWARDS
+
+1. **View Available Rewards**:
+   - Shows reward catalog
+   - Points cost per reward
+   - Availability
+
+2. **Assign Rewards**:
+   - Select reward from list
+   - Specify quantity
+   - Click "Grant Reward"
+   - Confirmation email sent to passenger
+
+---
+
+### Support Center
+
+**Purpose**: Manage customer support tickets and conversations  
+**Access Level**: Agent, Supervisor, Admin  
+**Icon**: MessageSquare
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│    SUPPORT CENTER MGMT       │
+├──────────────────────────────┤
+│ ✓ View Support Tickets       │
+│ ✓ Respond to Inquiries       │
+│ ✓ Manage Conversations       │
+│ ✓ FAQ Management             │
+│ ✓ Live Chat Monitoring       │
+│ ✓ Ticket Analytics           │
+└──────────────────────────────┘
+```
+
+#### Support Ticket Structure
+
+- **Ticket ID**: Unique identifier
+- **Status**: Open, Resolved, Closed
+- **Passenger**: Linked passenger
+- **Subject**: Inquiry topic
+- **Messages**: Conversation thread
+- **Assigned Agent**: Support staff member
+- **Created Date**: Ticket creation
+- **Resolved Date**: When closed (if applicable)
+
+#### CRUD Operations
+
+##### READ (List Tickets)
+
+1. **Access Support Page**:
+   - Click **Support Center** in Customer Services
+   - Shows all support tickets
+
+2. **View Options**:
+   - **Tab 1**: Open Tickets (unresolved)
+   - **Tab 2**: All Conversations (open & closed)
+   - **Tab 3**: FAQ Management
+
+3. **Search & Filter**:
+   - **Status**: Open, Resolved, Closed
+   - **Assigned To**: Support agent filter
+   - **Search**: Ticket ID, passenger name
+   - **Date Range**: Filter by creation date
+
+4. **Ticket List Columns**:
+   - Ticket ID
+   - Passenger Name
+   - Subject
+   - Status Badge
+   - Last Message
+   - Created Date
+   - Assigned Agent
+
+##### VIEW CONVERSATION
+
+1. **Click Ticket Row**:
+   - Opens conversation thread modal
+   - Shows message history
+
+2. **Conversation Details**:
+   - All messages in chronological order
+   - Sender identification (Agent/Customer)
+   - Timestamps
+   - Attachments (if any)
+
+3. **Message Sidebar**:
+   - Passenger info
+   - Ticket metadata
+   - Linked bookings
+
+##### UPDATE (Add Response)
+
+1. **Click Ticket**:
+   - View current conversation
+
+2. **Reply to Ticket**:
+   - Type message in compose area
+   - Optionally add attachments
+   - Click "Send Response"
+   - Message sent to passenger
+
+3. **Status Management**:
+   - Mark as "Resolved"
+   - Change assignment
+   - Add notes
+
+##### CLOSE TICKET
+
+1. **Mark as Resolved**:
+   - Click "Mark Resolved" button
+   - Passenger notified
+   - Ticket moved to closed
+
+2. **Reopen**:
+   - If passenger responds, auto-reopens
+   - Or manually reopen if needed
+
+#### FAQ Management
+
+1. **View FAQ Articles**:
+   - Tab: "FAQ Management"
+   - Shows all published FAQs
+
+2. **Create FAQ**:
+   - Click "Add FAQ Article"
+   - Select category
+   - Enter question & answer
+   - Publish
+
+3. **Edit/Delete**:
+   - Edit existing articles
+   - Archive outdated articles
+
+---
+
+### Notifications
+
+**Purpose**: Configure and send notifications to passengers  
+**Access Level**: Supervisor, Admin  
+**Icon**: Bell
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│  NOTIFICATIONS MANAGEMENT    │
+├──────────────────────────────┤
+│ ✓ View Notification Log      │
+│ ✓ Configure Templates        │
+│ ✓ Send Manual Notifications  │
+│ ✓ Set Preferences            │
+│ ✓ View Delivery Status       │
+│ ✓ Analytics                  │
+└──────────────────────────────┘
+```
+
+#### Notification Channels
+
+- **Email**: Direct email delivery
+- **SMS**: Text message delivery
+- **Push Notification**: Mobile app push
+- **In-App**: Platform notifications
+
+#### Notification Templates
+
+Pre-configured templates for:
+- **Booking Confirmation**: "Your booking is confirmed"
+- **Ticket Issued**: "Your ticket is ready"
+- **Payment Received**: "Payment received successfully"
+- **Trip Reminder**: "Your trip is tomorrow"
+- **Delay Alert**: "Trip delayed by X minutes"
+- **Promo**: Special offers and discounts
+
+#### CRUD Operations
+
+##### READ (View Notifications)
+
+1. **Access Notifications**:
+   - Click **Notifications** in Customer Services
+   - Shows notification log
+
+2. **Search & Filter**:
+   - **Recipient**: Passenger name/email
+   - **Status**: Sent, Failed, Pending
+   - **Channel**: Email, SMS, Push
+   - **Date Range**: Filter by send date
+
+3. **Notification Details**:
+   - Recipient
+   - Template used
+   - Channel(s)
+   - Status
+   - Sent Date/Time
+   - Delivery confirmation
+
+##### SEND MANUAL NOTIFICATION
+
+1. **Click "Send Notification"** button
+2. **Select Recipients**:
+   - Specific passenger or group
+   - Filters: Booking status, tier, loyalty, etc.
+3. **Choose Template**:
+   - Select from templates
+   - Or custom message
+4. **Configure**:
+   - Select channels (Email, SMS, Push)
+   - Schedule send time
+   - Add personalization
+5. **Preview**: Show how it looks
+6. **Send**: Click "Send Notification"
+
+**Example**:
+```
+Recipients: All PLATINUM tier passengers
+Template: Special Promo - 15% Discount
+Channels: Email, Push Notification
+Send: Immediately
+```
+
+##### MANAGE TEMPLATES
+
+1. **View Templates Tab**:
+   - Shows all notification templates
+   - Filter by channel
+
+2. **Edit Template**:
+   - Click template to edit
+   - Modify subject/body
+   - Add placeholders {{name}}, {{bookingRef}}
+   - Save
+
+3. **Create New Template**:
+   - Click "Add Template"
+   - Template code
+   - Channels (multi-select)
+   - Subject & body
+   - Variables/placeholders
+   - Save
+
+##### DELIVERY TRACKING
+
+1. **View Delivery Status**:
+   - Notification details show status per channel
+   - Timestamp for each delivery
+
+2. **Retry Failed**:
+   - Failed notifications show retry option
+   - Click "Retry" to resend
+   - Max retries: 3
+
+---
+
+## Security & Compliance
+
+### Audit Logs
+
+**Purpose**: Monitor all system activities for compliance and security  
+**Access Level**: Supervisor, Admin  
+**Icon**: AlertTriangle
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│      AUDIT LOGS MGMT         │
+├──────────────────────────────┤
+│ ✓ View All Activities        │
+│ ✓ Filter by User             │
+│ ✓ Search by Entity           │
+│ ✓ View Change History        │
+│ ✓ Export Audit Trail         │
+│ ✓ Compliance Reports         │
+└──────────────────────────────┘
+```
+
+#### Logged Activities
+
+- **User Actions**: Login, logout, access
+- **Data Changes**: Create, update, delete operations
+- **Sensitive Actions**: Payment processing, cancellations, refunds
+- **Authentication**: Failed logins, password resets
+- **System Events**: Configuration changes, deployments
+
+#### Audit Record Structure
+
+- **Timestamp**: When action occurred
+- **User**: Who performed action
+- **Action**: Type of action (Create, Update, Delete)
+- **Entity**: What was affected (Booking, Payment, etc.)
+- **Entity ID**: ID of affected record
+- **Old Data**: Previous values (for updates)
+- **New Data**: New values (for updates)
+- **IP Address**: Source IP
+- **User Agent**: Browser/client info
+
+#### CRUD Operations
+
+##### READ (View Audit Log)
+
+1. **Access Audit Logs**:
+   - Click **Audit Logs** in Security & Compliance
+   - Shows all logged activities
+
+2. **Search & Filter**:
+   - **User Filter**: Specific user/agent
+   - **Action Filter**: Create, Update, Delete, View
+   - **Entity Filter**: Booking, Payment, Passenger, etc.
+   - **Date Range**: Filter by timestamp
+   - **Search**: Entity ID or description
+
+3. **Log Columns**:
+   - Timestamp
+   - User (Name, Email)
+   - Action (badge)
+   - Entity Type
+   - Entity ID
+   - Summary
+   - IP Address
+
+##### VIEW DETAILS
+
+1. **Click Log Entry**:
+   - Opens full audit detail modal
+   - Shows:
+     - All metadata
+     - Old vs New values (side-by-side)
+     - Complete change log
+     - IP/User Agent details
+
+2. **Change Visualization**:
+   - Highlights changed fields
+   - Shows before/after values
+   - Timestamp precision
+
+##### EXPORT AUDIT TRAIL
+
+1. **Click "Export"** button
+2. **Select Options**:
+   - **Format**: CSV, JSON, PDF
+   - **Date Range**: Custom range
+   - **Filters**: Apply current filters
+3. **Download**: File starts downloading
+4. **Compliance**: Keep for regulatory requirements
+
+##### AUDIT RETENTION
+
+- **Active Logs**: 12 months
+- **Archived**: 7 years (for compliance)
+- **Automatic Archival**: Monthly process
+- **GDPR Compliance**: Subject to retention policies
+
+---
+
+### Fraud Detection
+
+**Purpose**: Monitor and prevent fraudulent activities  
+**Access Level**: Supervisor, Admin  
+**Icon**: Shield
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│  FRAUD DETECTION MGMT        │
+├──────────────────────────────┤
+│ ✓ View Fraud Alerts          │
+│ ✓ Configure Rules            │
+│ ✓ Block Suspicious Users     │
+│ ✓ Review Flagged Bookings    │
+│ ✓ Adjust Risk Thresholds     │
+│ ✓ Incident Response          │
+└──────────────────────────────┘
+```
+
+#### Fraud Detection Rules
+
+- **Rapid Bookings**: Multiple bookings in short timeframe
+- **High Value**: Unusually large transactions
+- **Geographic Anomaly**: Bookings from unlikely locations
+- **Payment Failures**: Multiple failed payment attempts
+- **Duplicate Identity**: Same ID used multiple times
+- **Unusual Pattern**: Deviation from normal behavior
+
+#### Alert Severity
+
+- **LOW**: Review before processing
+- **MEDIUM**: Requires manual approval
+- **HIGH**: Immediate blocking recommended
+
+#### CRUD Operations
+
+##### READ (View Alerts)
+
+1. **Access Fraud Detection**:
+   - Click **Fraud Detection** in Security & Compliance
+   - Shows active fraud alerts
+
+2. **Alert List**:
+   - Filter by severity (Low, Medium, High)
+   - Filter by status (Open, Acknowledged, Resolved)
+   - Search by user ID, booking ref
+
+3. **Alert Information**:
+   - Alert ID
+   - User/Passenger
+   - Severity (badge color)
+   - Event Type (rule triggered)
+   - Timestamp
+   - Status
+
+##### VIEW ALERT DETAILS
+
+1. **Click Alert Row**:
+   - Opens alert detail modal
+   - Shows:
+     - Full context information
+     - Triggering rule details
+     - Rules triggered list
+     - Recommended action
+     - User history
+
+2. **Risk Assessment**:
+   - Risk score (0-100)
+   - Contributing factors
+   - Historical pattern
+
+##### ACKNOWLEDGE ALERT
+
+1. **Click "Acknowledge"**:
+   - Alert marked as reviewed
+   - Timestamp recorded
+   - Can still take action
+
+2. **Add Notes**:
+   - Click "Add Investigation Notes"
+   - Document findings
+   - Save
+
+##### TAKE ACTION
+
+**Allow Booking**:
+1. Click "Allow" button
+2. Booking proceeds despite alert
+3. Logged for audit
+
+**Block User**:
+1. Click "Block User" button
+2. Enter block duration
+3. Reason dropdown:
+   - Fraud Suspected
+   - Multiple Failed Payments
+   - Suspicious Pattern
+   - Manual Review Needed
+4. Confirm
+5. User cannot book during block period
+
+**Escalate**:
+1. Click "Escalate to Admin"
+2. Adds to priority queue
+3. Admin reviews and decides
+
+##### MANAGE FRAUD RULES
+
+1. **View Rules Tab**:
+   - Shows all active fraud detection rules
+   - Rule thresholds
+   - Triggering conditions
+
+2. **Edit Rules**:
+   - Click rule to edit
+   - Adjust threshold values
+   - Change rule status (Active/Inactive)
+   - Save
+
+**Example Rules**:
+```
+Rule: Rapid Bookings
+Condition: >5 bookings in 1 hour
+Severity: Medium
+Action: Flag for review
+
+Rule: High Value Transaction
+Condition: Amount > 100,000 ETB
+Severity: Low
+Action: Monitor
+
+Rule: Failed Payments
+Condition: >3 failed in 24 hours
+Severity: High
+Action: Block user
+```
+
+---
+
+### Verifayda Integration
+
+**Purpose**: Manage Ethiopian national ID verification service  
+**Access Level**: Admin  
+**Icon**: UserCheck
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│  VERIFAYDA INTEGRATION MGMT  │
+├──────────────────────────────┤
+│ ✓ View Verification Status   │
+│ ✓ Verify Manual ID           │
+│ ✓ Check Verification Log     │
+│ ✓ Manage Integration         │
+│ ✓ Configuration              │
+│ ✓ Test Integration           │
+└──────────────────────────────┘
+```
+
+#### Verifayda Overview
+
+- **Service**: Ethiopian government national ID verification
+- **Real-time**: Live verification with government database
+- **Privacy**: National IDs NOT stored (policy compliant)
+- **Non-Ethiopian**: Passport alternative (no verification)
+
+#### Verification Status
+
+- **Verified**: Successfully matched with government DB
+- **Unverified**: Failed or not attempted
+- **Pending**: In-progress verification
+- **Failed**: Temporary error, can retry
+
+#### CRUD Operations
+
+##### READ (View Verifications)
+
+1. **Access Verifayda Page**:
+   - Click **Verifayda Integration** in Security & Compliance
+   - Shows verification history
+
+2. **Search & Filter**:
+   - **Search**: Passenger name, national ID
+   - **Status**: Verified, Unverified, Pending, Failed
+   - **Date Range**: Filter by verification date
+
+3. **Verification Record**:
+   - Passenger Name
+   - National ID (masked)
+   - Verification Status (badge)
+   - Verified Name (from government DB)
+   - Date of Birth
+   - Nationality
+   - Verified Date
+
+##### VERIFY NATIONAL ID
+
+1. **Manual Verification**:
+   - Click "Verify ID" button
+   - Enter National ID number
+   - Click "Verify"
+
+2. **Verification Process**:
+   - Sends to Verifayda API
+   - Checks against government database
+   - Returns: Name, DOB, Nationality
+
+3. **Result**:
+   - **Success**: Shows verified data
+   - **Failed**: Shows error reason
+   - **Retry**: Can attempt again
+
+##### VIEW VERIFICATION DETAILS
+
+1. **Click Verification Record**:
+   - Opens detail modal
+   - Shows:
+     - Verification timestamp
+     - Request payload
+     - Response data
+     - Verification match score
+     - Linked bookings
+
+---
+
+## Analytics & Reports
+
+### Reports
+
+**Purpose**: View comprehensive analytics and business reports  
+**Access Level**: Supervisor, Admin  
+**Icon**: BarChart3
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│      REPORTS ANALYTICS       │
+├──────────────────────────────┤
+│ ✓ Revenue Reports            │
+│ ✓ Occupancy Analysis         │
+│ ✓ Agent Performance          │
+│ ✓ Passenger Analytics        │
+│ ✓ Custom Date Range          │
+│ ✓ Export Reports             │
+└──────────────────────────────┘
+```
+
+#### Report Types
+
+**Revenue Report**:
+- Total revenue (ETB)
+- Revenue by route
+- Revenue by seat class
+- Revenue by payment method
+- Trends over time
+- Promo code impact
+
+**Occupancy Report**:
+- Seat occupancy %
+- Capacity utilization
+- Empty seats cost
+- Occupancy by route
+- Occupancy trends
+- Peak/off-peak analysis
+
+**Agent Performance**:
+- Counter bookings
+- Commission earned
+- Sales by period
+- Customer satisfaction
+- Performance ranking
+
+**Passenger Analytics**:
+- New passengers
+- Repeat passenger rate
+- Loyalty program stats
+- Regional distribution
+- Device/platform breakdown
+
+#### CRUD Operations
+
+##### GENERATE REPORT
+
+1. **Access Reports Page**:
+   - Click **Reports** in Analytics & Reports
+   - Multiple report options available
+
+2. **Select Report Type**:
+   - Revenue
+   - Occupancy
+   - Agent Performance
+   - Passenger Analytics
+
+3. **Configure Report**:
+   - **Date Range**: From/To dates (required)
+   - **Route Filter** (optional): Specific route or all
+   - **Filters** (optional): Additional criteria
+   - **Group By**: Day, Week, Month, Year
+
+4. **Generate**: Click "Generate Report"
+5. **Display**: Charts and tables appear
+
+##### VIEW REPORT DETAILS
+
+1. **Charts**:
+   - Line charts for trends
+   - Bar charts for comparisons
+   - Pie charts for distribution
+
+2. **Tables**:
+   - Detailed data rows
+   - Sortable columns
+   - Pagination for large datasets
+
+3. **Export Options**:
+   - Download as PDF
+   - Download as Excel
+   - Download as CSV
+   - Schedule recurring export
+
+##### CUSTOMIZE REPORT
+
+1. **Add Metrics**:
+   - Click "Add Metric"
+   - Select from available metrics
+   - Charts update
+
+2. **Change Date Range**:
+   - Click date range selector
+   - Pick new dates
+   - Report regenerates
+
+3. **Save Report**:
+   - Click "Save Report"
+   - Name the report
+   - Can rerun with one click
+
+---
+
+### Operational Reports
+
+**Purpose**: View system operational metrics and performance  
+**Access Level**: Supervisor, Admin  
+**Icon**: FileText
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│  OPERATIONAL REPORTS MGMT    │
+├──────────────────────────────┤
+│ ✓ System Health Status       │
+│ ✓ API Performance            │
+│ ✓ Error Rates               │
+│ ✓ Data Sync Status          │
+│ ✓ Scheduled Reports         │
+│ ✓ Export History            │
+└──────────────────────────────┘
+```
+
+#### Operational Metrics
+
+- **System Uptime**: Percentage
+- **API Response Time**: Average ms
+- **Error Rate**: % of failed requests
+- **Data Sync Status**: Last sync time
+- **Scheduled Jobs**: Status of cron tasks
+- **Storage Usage**: Database size, disk usage
+
+#### CRUD Operations
+
+##### READ (View Operations Status)
+
+1. **Access Operational Reports**:
+   - Click **Operational Reports** in Analytics & Reports
+   - Shows current system health
+
+2. **Health Dashboard**:
+   - System status indicators
+   - Key metrics
+   - Recent issues (if any)
+
+3. **Performance Metrics**:
+   - API response times
+   - Database query times
+   - Error logs
+   - Job execution times
+
+---
+
+## System Administration
+
+### Agent Operations
+
+**Purpose**: Manage agent counter bookings and shifts  
+**Access Level**: Supervisor, Admin  
+**Icon**: Briefcase
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│   AGENT OPERATIONS MGMT      │
+├──────────────────────────────┤
+│ ✓ Create Bookings            │
+│ ✓ Manage Shifts              │
+│ ✓ Track Commissions          │
+│ ✓ Reconciliation             │
+│ ✓ Cash Management            │
+│ ✓ Agent Performance          │
+└──────────────────────────────┘
+```
+
+#### Agent Functions
+
+- **Counter Booking**: Create bookings on behalf of passengers
+- **Shift Management**: Open/close shifts and cash handling
+- **Commission Tracking**: Monitor earnings
+- **Reconciliation**: Daily settlement
+
+#### CRUD Operations
+
+##### CREATE COUNTER BOOKING
+
+1. **Access Agent Bookings**:
+   - Click **Agent Operations** in System section
+   - Click "New Booking" button
+
+2. **Booking Form**:
+   - **Select Schedule**: Choose train and date
+   - **Select Seats**: Pick available seats
+   - **Add Passengers**: Enter passenger details
+   - **Select Class**: Seat class preference
+   - **Apply Promo**: If applicable
+
+3. **Payment**:
+   - **Payment Method**: Cash, Card, Check, etc.
+   - **Amount Received** (for cash)
+   - **Change Calculation**: Auto-calculated
+
+4. **Process**:
+   - Click "Create Booking"
+   - Confirmation with booking reference
+   - Ticket printed or emailed
+
+##### MANAGE SHIFTS
+
+1. **Open Shift**:
+   - Click "Open Shift"
+   - Enter opening balance (cash)
+   - Click "Start Shift"
+
+2. **Close Shift**:
+   - Click "Close Shift"
+   - Verify final cash
+   - Enter closing balance
+   - Reconcile differences
+   - Click "Complete Shift"
+
+3. **Shift Details**:
+   - Opening/Closing Balance
+   - Total Bookings
+   - Total Sales
+   - Commission Earned
+   - Cash Count Variance
+
+##### VIEW AGENT PERFORMANCE
+
+1. **Agent Dashboard**:
+   - Total bookings (period)
+   - Total revenue generated
+   - Average booking value
+   - Commission earned
+   - Performance ranking
+
+---
+
+### User Management
+
+**Purpose**: Manage system users and access control  
+**Access Level**: Admin  
+**Icon**: Users
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│    USER MANAGEMENT MGMT      │
+├──────────────────────────────┤
+│ ✓ Create Users               │
+│ ✓ Assign Roles               │
+│ ✓ Manage Permissions         │
+│ ✓ Reset Passwords            │
+│ ✓ Deactivate/Activate        │
+│ ✓ Audit User Activity        │
+└──────────────────────────────┘
+```
+
+#### User Roles
+
+- **AGENT**: Counter operations
+- **SUPERVISOR**: Oversight and decisions
+- **ADMIN**: Full access
+- **STAFF**: Limited specific access
+
+#### CRUD Operations
+
+##### CREATE USER
+
+1. **Click "Add User"** button
+2. **Fill Form**:
+   - **Email** (required): Unique email
+   - **Full Name** (required): Display name
+   - **Phone**: Contact number
+   - **Role** (required): Select role
+   - **Department**: Optional
+   - **Status**: Active/Inactive
+3. **Save**: Click "Create User"
+4. **Auto-email**: Temporary password sent to email
+
+##### READ (List Users)
+
+1. **View Users**:
+   - Table shows all users
+   - Filter by role
+   - Search by name/email
+
+2. **Columns**:
+   - Name
+   - Email
+   - Role (badge)
+   - Status
+   - Last Login
+   - Created Date
+
+##### UPDATE
+
+1. **Click User Row**:
+   - Opens user detail modal
+   - Shows profile & activity
+
+2. **Modify**:
+   - Update name/phone
+   - Change role
+   - Update department
+   - Toggle active status
+
+3. **Password Reset**:
+   - Click "Reset Password"
+   - Temporary password generated
+   - Sent to user email
+
+##### DELETE
+
+1. **Click "Delete"** on user
+2. **Confirm**: Warns about implications
+3. **Options**:
+   - **Deactivate**: Keep records, disable access
+   - **Delete**: Remove user completely
+
+---
+
+### Settings
+
+**Purpose**: Configure system-wide settings and preferences  
+**Access Level**: Admin  
+**Icon**: Settings
+
+#### Features Overview
+
+```
+┌──────────────────────────────┐
+│      SETTINGS MGMT           │
+├──────────────────────────────┤
+│ ✓ Application Settings       │
+│ ✓ Email Configuration        │
+│ ✓ Payment Provider Setup     │
+│ ✓ API Integration            │
+│ ✓ Notification Templates     │
+│ ✓ System Preferences         │
+└──────────────────────────────┘
+```
+
+#### Configuration Sections
+
+**General Settings**:
+- Application name
+- Logo and branding
+- Timezone
+- Default currency
+- Language
+
+**Email Settings**:
+- SMTP server
+- Sender email
+- Email templates
+- Notification preferences
+
+**Payment Settings**:
+- Provider credentials
+- API keys
+- Webhook endpoints
+- Currency configuration
+
+**API Integration**:
+- Verifayda setup
+- External service integration
+- API rate limits
+- Webhook configuration
+
+#### CRUD Operations
+
+##### UPDATE SETTINGS
+
+1. **Navigate to Settings**:
+   - Click **Settings** in System section
+
+2. **Select Category**:
+   - General, Email, Payments, API, etc.
+
+3. **Modify Settings**:
+   - Update configuration values
+   - Test connections (where applicable)
+   - Save changes
+
+4. **Confirmation**:
+   - Settings updated with timestamp
+   - Changes take effect immediately
+   - Audit logged
+
+---
+
+## Common Features
+
+### Data Table Features
+
+**All data tables include**:
+
+1. **Search & Filter**:
+   - Real-time search box
+   - Multiple filter dropdowns
+   - Date range pickers
+   - Status/category filters
+
+2. **Sorting**:
+   - Click column headers to sort
+   - Sort order toggle (Asc/Desc)
+   - Multi-column sort (optional)
+
+3. **Pagination**:
+   - Previous/Next buttons
+   - Jump to page input
+   - Page size selector
+   - Total record count
+
+4. **Bulk Actions**:
+   - Checkbox selection
+   - Select All / Deselect All
+   - Bulk operations (Delete, Export, Update)
+
+5. **Export**:
+   - Export visible columns
+   - Export filtered results
+   - Format options (CSV, Excel, JSON)
+   - Scheduled exports
+
+### Modal Dialog Features
+
+**All modals include**:
+
+1. **Title Bar**:
+   - Clear action title
+   - Close button (X)
+
+2. **Form Fields**:
+   - Required field indicators (*)
+   - Field validation
+   - Error messages
+   - Helpful tooltips
+
+3. **Action Buttons**:
+   - Primary action (Create, Save, Update)
+   - Secondary action (Cancel)
+   - Danger action (Delete)
+   - Loading state with spinner
+
+4. **Responsive Design**:
+   - Mobile-friendly layout
+   - Scrollable content areas
+   - Optimized for all screen sizes
+
+### Status Badges
+
+**Color-coded status indicators**:
+
+- **Green**: Success, Active, Confirmed
+- **Yellow**: Warning, Pending, Processing
+- **Blue**: Information, Scheduled
+- **Red**: Error, Failed, Cancelled
+- **Gray**: Inactive, Draft
+
+### Keyboard Shortcuts
+
+**Common shortcuts**:
+
+| Shortcut | Action |
+|----------|--------|
+| `Ctrl/Cmd + K` | Search/Quick filter |
+| `Ctrl/Cmd + S` | Save form |
+| `Esc` | Close modal/dialog |
+| `Tab` | Navigate form fields |
+| `Enter` | Submit form |
+
+---
+
+## Best Practices
+
+### Data Entry
+
+1. **Always verify** information before submitting
+2. **Use dropdown** selections when available
+3. **Check date formats** match system requirements
+4. **Include descriptive** notes for manual entries
+5. **Save frequently** during long forms
+
+### Booking Management
+
+1. **Verify passenger** identity before processing
+2. **Confirm payment method** before transaction
+3. **Double-check seat** assignments
+4. **Note any special** passenger requirements
+5. **Provide clear** confirmation references
+
+### Financial Operations
+
+1. **Reconcile daily** at shift end
+2. **Verify exchange rates** before currency conversion
+3. **Keep refund** documentation
+4. **Review fraud** alerts carefully
+5. **Audit payment** discrepancies
+
+### Security
+
+1. **Lock screen** when away from desk
+2. **Use strong passwords** (min. 12 characters)
+3. **Enable two-factor** authentication
+4. **Report suspicious** activity immediately
+5. **Clear browser** cache after sensitive operations
+
+### Compliance
+
+1. **Follow audit** procedures
+2. **Retain records** per retention policy
+3. **Document all** manual overrides
+4. **Report data** discrepancies
+5. **Keep credentials** confidential
+
+---
+
+## Support & Help
+
+### Getting Help
+
+**In-App Help**:
+- Hover over fields for tooltips
+- Click "?" icons for context help
+- Use "Help" menu in navigation
+
+**Documentation**:
+- This comprehensive guide
+- Video tutorials (under production)
+- FAQ section in Support Center
+
+**Contact Support**:
+- **Email**: support@edr-platform.com
+- **Phone**: +251-XXX-XXX-XXXX
+- **Chat**: Available during business hours
+- **Ticket System**: Create support ticket in app
+
+### Troubleshooting
+
+**Issue: Cannot login**
+- Verify email/password
+- Check caps lock
+- Try password reset
+- Contact admin if locked out
+
+**Issue: Page not loading**
+- Refresh browser (F5)
+- Clear browser cache
+- Try different browser
+- Check internet connection
+
+**Issue: Data not saving**
+- Verify all required fields
+- Check for error messages
+- Review audit logs
+- Try again or contact support
+
+---
+
+## Change Log
+
+### Version 1.0.0 (June 15, 2026)
+- Initial release
+- All core modules implemented
+- Multi-currency support added
+- Verifayda 2.0 integration complete
+- Premium and insurance fees added to fares
+- Age-based pricing fully functional
+- Segment fare rules implemented
+
+---
+
+## Appendix
+
+### Acronyms & Abbreviations
+
+| Acronym | Meaning |
+|---------|---------|
+| ETB | Ethiopian Birr |
+| DJF | Djiboutian Franc |
+| USD | US Dollar |
+| EDR | Ethio-Djibouti Railway |
+| SMS | Short Message Service |
+| WCAG | Web Content Accessibility Guidelines |
+| CSV | Comma-Separated Values |
+| API | Application Programming Interface |
+| SMTP | Simple Mail Transfer Protocol |
+| CRUD | Create, Read, Update, Delete |
+| IAM | Identity and Access Management |
+
+### Currency Codes
+
+| Code | Currency | Country |
+|------|----------|---------|
+| ETB | Ethiopian Birr | Ethiopia |
+| DJF | Djiboutian Franc | Djibouti |
+| USD | US Dollar | United States |
+
+### Timezone Reference
+
+| Timezone | Region | UTC Offset |
+|----------|--------|------------|
+| Africa/Addis_Ababa | Ethiopia | UTC+3 |
+| Africa/Djibouti | Djibouti | UTC+3 |
+| UTC | Coordinated Universal Time | UTC+0 |
+
+---
+
+**For more information or feedback, please contact the development team or visit the support portal.**
+
+**Last Updated**: January 15, 2026  
+**Document Version**: 1.0.0  
+**Maintained By**: EDR Development Team
diff --git a/apps/edr-passenger-web/backoffice/src/app/bookings/page.tsx b/apps/edr-passenger-web/backoffice/src/app/bookings/page.tsx
index 910d933c4..ce8541f29 100644
--- a/apps/edr-passenger-web/backoffice/src/app/bookings/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/bookings/page.tsx
@@ -80,6 +80,45 @@ export default function BookingsPage() {
     }
   };
 
+  const handleExportBookings = async () => {
+    const selectedColumns = prompt(
+      'Select columns to export (comma-separated):\n\n' +
+      'Available: bookingRef, passenger, status, bookingType, passengerCount, totalMinor, paymentStatus, createdAt\n\n' +
+      'Default: bookingRef, passenger, status, totalMinor, paymentStatus, createdAt',
+      'bookingRef, passenger, status, totalMinor, paymentStatus, createdAt'
+    );
+    
+    if (!selectedColumns) return;
+    
+    const cols = selectedColumns.split(',').map(c => c.trim());
+    const csv = [
+      cols.join(','),
+      ...data?.items?.map((booking: any) => {
+        const values = cols.map(col => {
+          switch(col) {
+            case 'bookingRef': return booking.bookingRef;
+            case 'passenger': return booking.passenger?.fullName || booking.contactEmail || 'Guest';
+            case 'status': return booking.status;
+            case 'bookingType': return booking.bookingType || 'N/A';
+            case 'passengerCount': return booking.adultCount + booking.childCount;
+            case 'totalMinor': return booking.totalMinor;
+            case 'paymentStatus': return booking.paymentIntent?.status || 'PENDING';
+            case 'createdAt': return booking.createdAt;
+            default: return '';
+          }
+        });
+        return values.map(v => `"${v}"`).join(',');
+      }) || []
+    ].join('\n');
+    
+    const blob = new Blob([csv], { type: 'text/csv' });
+    const url = window.URL.createObjectURL(blob);
+    const a = document.createElement('a');
+    a.href = url;
+    a.download = `bookings-${new Date().toISOString().split('T')[0]}.csv`;
+    a.click();
+  };
+
   const columns = [
     { 
       key: 'bookingRef', 
@@ -99,6 +138,17 @@ export default function BookingsPage() {
         </div>
       ),
     },
+    { 
+      key: 'bookingType', 
+      label: 'Class',
+      sortable: true,
+      render: (booking: any) => booking.bookingType || 'ONE_WAY',
+    },
+    { 
+      key: 'passengerCount',
+      label: 'Passengers',
+      render: (booking: any) => `${(booking.adultCount || 0) + (booking.childCount || 0)}`,
+    },
     { 
       key: 'status', 
       label: 'Status',
@@ -158,7 +208,7 @@ export default function BookingsPage() {
           <h1 className="text-2xl font-bold">Bookings</h1>
           <p className="text-muted-foreground">Manage all passenger bookings</p>
         </div>
-        <ActionButton variant="export" icon={Download}>Export</ActionButton>
+        <ActionButton variant="export" icon={Download} onClick={handleExportBookings}>Export</ActionButton>
       </div>
 
       <div className="card">
diff --git a/apps/edr-passenger-web/backoffice/src/app/classes/page.tsx b/apps/edr-passenger-web/backoffice/src/app/classes/page.tsx
index 5939ab882..7fd5d098b 100644
--- a/apps/edr-passenger-web/backoffice/src/app/classes/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/classes/page.tsx
@@ -75,7 +75,9 @@ export default function ClassesPage() {
       coachTypeId: selectedCoachTypeId,
       name: formData.get('name') as string,
       description: formData.get('description') as string,
-      baseFareMinor: parseInt(formData.get('baseFareMinor') as string) || 0,
+      baseFareMinor: Math.round(parseFloat(formData.get('baseFareMinor') as string) * 100) || 0,
+      premiumMinor: Math.round(parseFloat(formData.get('premiumMinor') as string) * 100) || 0,
+      insuranceFeeMinor: Math.round(parseFloat(formData.get('insuranceFeeMinor') as string) * 100) || 0,
       isActive: formData.get('isActive') === 'true',
     };
 
@@ -136,9 +138,23 @@ export default function ClassesPage() {
     },
     {
       key: 'baseFareMinor',
-      label: 'Base Fare (ETB)',
+      label: 'Base Fare',
       render: (cls: any) => (
-        <span className="font-mono text-sm">{formatCurrency(cls.baseFareMinor, 'ETB')}</span>
+        <span className="font-mono text-sm">{(cls.baseFareMinor / 100).toFixed(2)} ETB</span>
+      ),
+    },
+    {
+      key: 'premiumMinor',
+      label: 'Premium',
+      render: (cls: any) => (
+        <span className="font-mono text-sm">{cls.premiumMinor ? (cls.premiumMinor / 100).toFixed(2) : '0.00'} ETB</span>
+      ),
+    },
+    {
+      key: 'insuranceFeeMinor',
+      label: 'Insurance',
+      render: (cls: any) => (
+        <span className="font-mono text-sm">{cls.insuranceFeeMinor ? (cls.insuranceFeeMinor / 100).toFixed(2) : '0.00'} ETB</span>
       ),
     },
     {
@@ -181,7 +197,7 @@ export default function ClassesPage() {
       <div className="flex items-center justify-between">
         <div>
           <h1 className="text-2xl font-bold text-foreground">Classes</h1>
-          <p className="text-muted-foreground">Manage class configurations by coach type</p>
+          <p className="text-muted-foreground">Manage class configurations with pricing by coach type</p>
         </div>
         <ActionButton
           icon={Plus}
@@ -278,18 +294,60 @@ export default function ClassesPage() {
               />
             </div>
 
-            <div>
-              <label className="label">Base Fare (ETB cents) *</label>
-              <input
-                type="number"
-                name="baseFareMinor"
-                className="input"
-                defaultValue={editingClass?.baseFareMinor || ''}
-                required
-                min="0"
-                placeholder="e.g., 45000 (450 ETB)"
-              />
-              <p className="text-xs text-muted-foreground mt-1">Enter amount in cents (100 cents = 1 ETB)</p>
+            <div className="border-t pt-4">
+              <h3 className="font-semibold text-foreground mb-4">Pricing Configuration</h3>
+              
+              <div>
+                <label className="label">Base Fare (ETB) *</label>
+                <input
+                  type="number"
+                  name="baseFareMinor"
+                  className="input"
+                  defaultValue={editingClass?.baseFareMinor ? (editingClass.baseFareMinor / 100).toFixed(2) : ''}
+                  required
+                  min="0"
+                  step="0.01"
+                  placeholder="e.g., 350.00"
+                />
+                <p className="text-xs text-muted-foreground mt-1">Per-km distance-based fare rate</p>
+              </div>
+
+              <div className="grid grid-cols-1 md:grid-cols-2 gap-4 mt-4">
+                <div>
+                  <label className="label">Premium Fee (ETB)</label>
+                  <input
+                    type="number"
+                    name="premiumMinor"
+                    className="input"
+                    defaultValue={editingClass?.premiumMinor ? (editingClass.premiumMinor / 100).toFixed(2) : '0.00'}
+                    min="0"
+                    step="0.01"
+                    placeholder="e.g., 50.00"
+                  />
+                  <p className="text-xs text-muted-foreground mt-1">Flat fee per passenger (e.g., lounge access, extra legroom)</p>
+                </div>
+
+                <div>
+                  <label className="label">Insurance Fee (ETB)</label>
+                  <input
+                    type="number"
+                    name="insuranceFeeMinor"
+                    className="input"
+                    defaultValue={editingClass?.insuranceFeeMinor ? (editingClass.insuranceFeeMinor / 100).toFixed(2) : '0.00'}
+                    min="0"
+                    step="0.01"
+                    placeholder="e.g., 25.00"
+                  />
+                  <p className="text-xs text-muted-foreground mt-1">Flat fee per passenger (e.g., travel insurance)</p>
+                </div>
+              </div>
+
+              <div className="mt-4 p-3 bg-blue-50 dark:bg-blue-900/20 border border-blue-200 dark:border-blue-800 rounded text-sm text-blue-800 dark:text-blue-200">
+                <p className="font-medium mb-1">Total Fare Calculation:</p>
+                <p>Total = (Base Fare × Distance) + Premium + Insurance</p>
+                <p className="mt-2 text-xs">• Premium applies per passenger (including free child)</p>
+                <p className="text-xs">• Insurance applies per passenger (including free child)</p>
+              </div>
             </div>
 
             <div>
diff --git a/apps/edr-passenger-web/backoffice/src/app/coaches/page.tsx b/apps/edr-passenger-web/backoffice/src/app/coaches/page.tsx
index 39acd4a4f..bf4f88a98 100644
--- a/apps/edr-passenger-web/backoffice/src/app/coaches/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/coaches/page.tsx
@@ -236,6 +236,7 @@ export default function CoachesPage() {
       coachTypeId: formData.get('coachTypeId') as string,
       arrangement: formData.get('arrangement') as string,
       capacity: parseInt(formData.get('capacity') as string),
+      sequence: parseInt(formData.get('sequence') as string),
       status: formData.get('status') as string,
     };
 
@@ -337,6 +338,14 @@ export default function CoachesPage() {
 
   // Coaches Columns
   const coachColumns = [
+    {
+      key: 'sequence',
+      label: 'Sequence',
+      sortable: true,
+      render: (coach: any) => (
+        <span className="font-mono font-semibold text-sm">{coach.sequence}</span>
+      ),
+    },
     {
       key: 'number',
       label: 'Number',
@@ -357,15 +366,6 @@ export default function CoachesPage() {
         <span className="text-sm">{coach.coachType?.name || 'N/A'}</span>
       ),
     },
-    {
-      key: 'visualization',
-      label: 'Seats/Beds',
-      render: (coach: any) => (
-        <div className="bg-gray-50 dark:bg-gray-900/30 rounded p-2 max-w-xs overflow-x-auto">
-          {renderBedVisualization(coach)}
-        </div>
-      ),
-    },
     {
       key: 'arrangement',
       label: 'Arrangement',
@@ -624,7 +624,7 @@ export default function CoachesPage() {
           <form onSubmit={handleCoachSubmit} className="space-y-4">
             <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
               <div>
-                <label className="label">Coach Type</label>
+                <label className="label">Coach Type *</label>
                 <select
                   name="coachTypeId"
                   className="input"
@@ -641,7 +641,7 @@ export default function CoachesPage() {
               </div>
 
               <div>
-                <label className="label">Number</label>
+                <label className="label">Number *</label>
                 <input
                   type="text"
                   name="number"
@@ -653,20 +653,20 @@ export default function CoachesPage() {
               </div>
 
               <div>
-                <label className="label">Arrangement</label>
+                <label className="label">Arrangement *</label>
                 <input
                   type="text"
                   name="arrangement"
                   className="input"
-                  defaultValue={editingItem?.arrangement || editingItem?.seatArrangement || '2+2'}
+                  defaultValue={editingItem?.arrangement || editingItem?.seatArrangement }
                   required
-                  placeholder="e.g., 2+2, 3+2"
+                  placeholder="e.g., 3+2, 3+0, 2+0"
                 />
                 <p className="text-xs text-muted-foreground mt-1">Format: separate columns with +</p>
               </div>
 
               <div>
-                <label className="label">Capacity</label>
+                <label className="label">Capacity *</label>
                 <input
                   type="number"
                   name="capacity"
@@ -678,12 +678,27 @@ export default function CoachesPage() {
                 />
               </div>
 
-              <div className="md:col-span-2">
-                <label className="label">Status</label>
+              <div>
+                <label className="label">Sequence Number *</label>
+                <input
+                  type="number"
+                  name="sequence"
+                  className="input"
+                  defaultValue={editingItem?.sequence || 0}
+                  min="0"
+                  required
+                  placeholder="e.g., 1"
+                />
+                <p className="text-xs text-muted-foreground mt-1">Used for ordering coaches in trains</p>
+              </div>
+
+              <div>
+                <label className="label">Status *</label>
                 <select
                   name="status"
                   className="input"
                   defaultValue={editingItem?.status || 'ACTIVE'}
+                  required
                 >
                   <option value="ACTIVE">Active</option>
                   <option value="MAINTENANCE">Maintenance</option>
diff --git a/apps/edr-passenger-web/backoffice/src/app/currencies/layout.tsx b/apps/edr-passenger-web/backoffice/src/app/currencies/layout.tsx
new file mode 100644
index 000000000..d3b3c12fe
--- /dev/null
+++ b/apps/edr-passenger-web/backoffice/src/app/currencies/layout.tsx
@@ -0,0 +1,54 @@
+'use client';
+
+import { useEffect, useState } from 'react';
+import { useRouter } from 'next/navigation';
+import Sidebar from '@/components/layout/Sidebar';
+import Header from '@/components/layout/Header';
+import { useAuthStore } from '@/lib/auth-store';
+
+export default function CurrenciesLayout({ children }: { children: React.ReactNode }) {
+  const router = useRouter();
+  const { isAuthenticated } = useAuthStore();
+  const [isLoading, setIsLoading] = useState(true);
+
+  useEffect(() => {
+    const timer = setTimeout(() => {
+      setIsLoading(false);
+    }, 100);
+    
+    return () => clearTimeout(timer);
+  }, []);
+
+  useEffect(() => {
+    if (!isLoading && !isAuthenticated) {
+      router.push('/login');
+    }
+  }, [isAuthenticated, router, isLoading]);
+
+  if (isLoading) {
+    return (
+      <div className="flex h-screen items-center justify-center bg-gray-50 dark:bg-slate-950">
+        <div className="text-center">
+          <div className="animate-spin rounded-full h-12 w-12 border-b-2 border-edr-green-600 mx-auto"></div>
+          <p className="mt-4 text-gray-600 dark:text-gray-400">Loading...</p>
+        </div>
+      </div>
+    );
+  }
+
+  if (!isAuthenticated) {
+    return null;
+  }
+
+  return (
+    <div className="flex h-screen overflow-hidden bg-gray-50 dark:bg-slate-950">
+      <Sidebar />
+      <div className="flex flex-1 flex-col overflow-hidden">
+        <Header />
+        <main className="flex-1 overflow-y-auto bg-gray-50 dark:bg-slate-950 p-6">
+          {children}
+        </main>
+      </div>
+    </div>
+  );
+}
diff --git a/apps/edr-passenger-web/backoffice/src/app/currencies/page.tsx b/apps/edr-passenger-web/backoffice/src/app/currencies/page.tsx
new file mode 100644
index 000000000..d57a67c83
--- /dev/null
+++ b/apps/edr-passenger-web/backoffice/src/app/currencies/page.tsx
@@ -0,0 +1,475 @@
+'use client';
+
+import { useState } from 'react';
+import { useMutation, useQuery, useQueryClient } from '@tanstack/react-query';
+import { Plus, Trash2, Loader2, Edit, RefreshCw } from 'lucide-react';
+import DataTable from '@/components/ui/DataTable';
+import Modal from '@/components/ui/Modal';
+import ActionButton from '@/components/ui/ActionButton';
+import ConfirmDialog from '@/components/ui/ConfirmDialog';
+import { apiClient } from '@/lib/api-client';
+
+interface Currency {
+  id: string;
+  code: string;
+  name: string;
+  symbol: string;
+  baseCurrencyCode: string;
+  exchangeRate: number;
+  isActive: boolean;
+  createdAt: string;
+  updatedAt: string;
+}
+
+export default function CurrenciesPage() {
+  const [showModal, setShowModal] = useState(false);
+  const [editingCurrency, setEditingCurrency] = useState<Currency | null>(null);
+  const [deleteConfirm, setDeleteConfirm] = useState<{ isOpen: boolean; id: string | null }>({
+    isOpen: false,
+    id: null,
+  });
+  const [error, setError] = useState<string | null>(null);
+  const queryClient = useQueryClient();
+
+  const [currencyForm, setCurrencyForm] = useState({
+    code: '',
+    name: '',
+    symbol: '',
+    baseCurrencyCode: 'ETB',
+    exchangeRate: '',
+  });
+
+  const { data: currencies = [], isLoading } = useQuery({
+    queryKey: ['currencies'],
+    queryFn: () => apiClient.get('/currencies'),
+  });
+
+  const createMutation = useMutation({
+    mutationFn: (data: any) => apiClient.post('/currencies', data),
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ['currencies'] });
+      resetForm();
+      setError(null);
+    },
+    onError: (err: any) => {
+      setError(err.response?.data?.message || 'Failed to create currency');
+    },
+  });
+
+  const updateMutation = useMutation({
+    mutationFn: (data: any) => apiClient.patch(`/currencies/${data.id}`, data),
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ['currencies'] });
+      setEditingCurrency(null);
+      resetForm();
+      setError(null);
+    },
+    onError: (err: any) => {
+      setError(err.response?.data?.message || 'Failed to update currency');
+    },
+  });
+
+  const deleteMutation = useMutation({
+    mutationFn: (id: string) => apiClient.delete(`/currencies/${id}`),
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ['currencies'] });
+      setDeleteConfirm({ isOpen: false, id: null });
+    },
+    onError: (err: any) => {
+      setError(err.response?.data?.message || 'Failed to delete currency');
+    },
+  });
+
+  const syncRatesMutation = useMutation({
+    mutationFn: () => apiClient.post('/currencies/sync-rates', {}),
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ['currencies'] });
+      setError(null);
+    },
+    onError: (err: any) => {
+      setError(err.response?.data?.message || 'Failed to sync exchange rates');
+    },
+  });
+
+  const resetForm = () => {
+    setCurrencyForm({
+      code: '',
+      name: '',
+      symbol: '',
+      baseCurrencyCode: 'ETB',
+      exchangeRate: '',
+    });
+    setEditingCurrency(null);
+    setShowModal(false);
+    setError(null);
+  };
+
+  const handleEditCurrency = (currency: Currency) => {
+    setEditingCurrency(currency);
+    setCurrencyForm({
+      code: currency.code,
+      name: currency.name,
+      symbol: currency.symbol,
+      baseCurrencyCode: currency.baseCurrencyCode,
+      exchangeRate: currency.exchangeRate.toString(),
+    });
+    setError(null);
+    setShowModal(true);
+  };
+
+  const handleSaveCurrency = async () => {
+    setError(null);
+    if (!currencyForm.code || !currencyForm.name || !currencyForm.symbol || !currencyForm.exchangeRate) {
+      setError('All fields are required');
+      return;
+    }
+
+    const rate = parseFloat(currencyForm.exchangeRate);
+    if (isNaN(rate) || rate <= 0) {
+      setError('Exchange rate must be a positive number');
+      return;
+    }
+
+    const payload = {
+      code: currencyForm.code.toUpperCase(),
+      name: currencyForm.name,
+      symbol: currencyForm.symbol,
+      baseCurrencyCode: currencyForm.baseCurrencyCode,
+      exchangeRate: rate,
+    };
+
+    if (editingCurrency) {
+      await updateMutation.mutateAsync({ id: editingCurrency.id, ...payload });
+    } else {
+      await createMutation.mutateAsync(payload);
+    }
+  };
+
+  const confirmDelete = async () => {
+    if (deleteConfirm.id) {
+      await deleteMutation.mutateAsync(deleteConfirm.id);
+    }
+  };
+
+  const currenciesArray = Array.isArray(currencies) ? currencies : (currencies as any)?.items || [];
+
+  const columns = [
+    {
+      key: 'code',
+      label: 'Code',
+      render: (currency: Currency) => (
+        <span className="font-mono font-semibold text-primary">{currency.code}</span>
+      ),
+    },
+    {
+      key: 'name',
+      label: 'Name',
+      render: (currency: Currency) => (
+        <span className="font-medium">{currency.name}</span>
+      ),
+    },
+    {
+      key: 'symbol',
+      label: 'Symbol',
+      render: (currency: Currency) => (
+        <span className="text-lg">{currency.symbol}</span>
+      ),
+    },
+    {
+      key: 'baseCurrencyCode',
+      label: 'Base Currency',
+      render: (currency: Currency) => (
+        <span className="font-mono text-sm">{currency.baseCurrencyCode}</span>
+      ),
+    },
+    {
+      key: 'exchangeRate',
+      label: 'Exchange Rate',
+      render: (currency: Currency) => (
+        <div className="space-y-1">
+          <div className="font-mono font-semibold">
+            1 {currency.baseCurrencyCode} = {currency.exchangeRate.toFixed(4)} {currency.code}
+          </div>
+          <div className="text-xs text-muted-foreground">
+            1 {currency.code} = {(1 / currency.exchangeRate).toFixed(6)} {currency.baseCurrencyCode}
+          </div>
+        </div>
+      ),
+    },
+    {
+      key: 'isActive',
+      label: 'Status',
+      render: (currency: Currency) => (
+        <span className={`inline-flex items-center px-2.5 py-0.5 rounded-full text-xs font-medium ${
+          currency.isActive
+            ? 'bg-green-100 dark:bg-green-900/20 text-green-800 dark:text-green-300'
+            : 'bg-gray-100 dark:bg-gray-900/20 text-gray-800 dark:text-gray-300'
+        }`}>
+          {currency.isActive ? 'Active' : 'Inactive'}
+        </span>
+      ),
+    },
+    {
+      key: 'updatedAt',
+      label: 'Last Updated',
+      render: (currency: Currency) => (
+        <span className="text-sm text-muted-foreground">
+          {new Date(currency.updatedAt).toLocaleDateString()}
+        </span>
+      ),
+    },
+  ];
+
+  const actions = [
+    {
+      label: 'Edit',
+      onClick: handleEditCurrency,
+      variant: 'secondary' as const,
+      icon: Edit,
+    },
+    {
+      label: 'Delete',
+      onClick: (currency: Currency) => setDeleteConfirm({ isOpen: true, id: currency.id }),
+      variant: 'danger' as const,
+      icon: Trash2,
+    },
+  ];
+
+  return (
+    <div className="space-y-6">
+      <div className="flex items-center justify-between">
+        <div>
+          <h1 className="text-3xl font-bold text-foreground">Currencies</h1>
+          <p className="text-muted-foreground mt-1">Manage exchange rates and display currencies</p>
+        </div>
+        <div className="flex gap-3">
+          <ActionButton
+            icon={RefreshCw}
+            variant="secondary"
+            onClick={() => syncRatesMutation.mutate()}
+            loading={syncRatesMutation.isPending}
+          >
+            Sync Rates
+          </ActionButton>
+          <ActionButton
+            icon={Plus}
+            onClick={() => {
+              setError(null);
+              setEditingCurrency(null);
+              setCurrencyForm({
+                code: '',
+                name: '',
+                symbol: '',
+                baseCurrencyCode: 'ETB',
+                exchangeRate: '',
+              });
+              setShowModal(true);
+            }}
+          >
+            Add Currency
+          </ActionButton>
+        </div>
+      </div>
+
+      <div className="card">
+        <div className="space-y-6">
+          <div className="grid grid-cols-1 md:grid-cols-4 gap-4">
+            <div className="p-4 bg-gradient-to-br from-blue-50 to-blue-100 dark:from-blue-900/20 dark:to-blue-900/10 rounded-lg border border-blue-200 dark:border-blue-800">
+              <div className="text-sm text-blue-600 dark:text-blue-400 font-medium">Total Currencies</div>
+              <div className="text-2xl font-bold text-blue-900 dark:text-blue-200 mt-2">
+                {currenciesArray.length}
+              </div>
+            </div>
+            <div className="p-4 bg-gradient-to-br from-green-50 to-green-100 dark:from-green-900/20 dark:to-green-900/10 rounded-lg border border-green-200 dark:border-green-800">
+              <div className="text-sm text-green-600 dark:text-green-400 font-medium">Active</div>
+              <div className="text-2xl font-bold text-green-900 dark:text-green-200 mt-2">
+                {currenciesArray.filter((c: Currency) => c.isActive).length}
+              </div>
+            </div>
+            <div className="p-4 bg-gradient-to-br from-purple-50 to-purple-100 dark:from-purple-900/20 dark:to-purple-900/10 rounded-lg border border-purple-200 dark:border-purple-800">
+              <div className="text-sm text-purple-600 dark:text-purple-400 font-medium">Base Currency</div>
+              <div className="text-2xl font-bold text-purple-900 dark:text-purple-200 mt-2">ETB</div>
+            </div>
+            <div className="p-4 bg-gradient-to-br from-orange-50 to-orange-100 dark:from-orange-900/20 dark:to-orange-900/10 rounded-lg border border-orange-200 dark:border-orange-800">
+              <div className="text-sm text-orange-600 dark:text-orange-400 font-medium">Last Sync</div>
+              <div className="text-lg font-bold text-orange-900 dark:text-orange-200 mt-2">
+                {currenciesArray.length > 0
+                  ? new Date(currenciesArray[0]?.updatedAt).toLocaleDateString()
+                  : 'N/A'}
+              </div>
+            </div>
+          </div>
+
+          {isLoading ? (
+            <div className="flex items-center justify-center py-12">
+              <Loader2 className="h-8 w-8 animate-spin text-primary" />
+            </div>
+          ) : currenciesArray.length === 0 ? (
+            <div className="text-center py-12 text-muted-foreground">
+              <p>No currencies configured. Click "Add Currency" to create one.</p>
+            </div>
+          ) : (
+            <DataTable
+              data={currenciesArray}
+              columns={columns}
+              actions={actions}
+              loading={false}
+              emptyMessage="No currencies found."
+            />
+          )}
+        </div>
+      </div>
+
+      <div className="card bg-blue-50 dark:bg-blue-900/20 border border-blue-200 dark:border-blue-800">
+        <h3 className="font-semibold text-blue-900 dark:text-blue-200 mb-3">Currency Management</h3>
+        <ul className="text-sm text-blue-800 dark:text-blue-300 space-y-2">
+          <li>
+            • <strong>Base Currency:</strong> All exchange rates are calculated relative to this currency (typically ETB)
+          </li>
+          <li>
+            • <strong>Exchange Rate:</strong> How many units of the currency equal 1 unit of the base currency
+          </li>
+          <li>
+            • <strong>Display Currencies:</strong> Configure which currencies customers can view prices in
+          </li>
+          <li>
+            • <strong>Sync Rates:</strong> Automatically update exchange rates from external sources
+          </li>
+        </ul>
+      </div>
+
+      {/* Delete Confirmation */}
+      <ConfirmDialog
+        isOpen={deleteConfirm.isOpen}
+        onClose={() => setDeleteConfirm({ isOpen: false, id: null })}
+        onConfirm={confirmDelete}
+        title="Delete Currency"
+        message="Are you sure you want to delete this currency? This action cannot be undone."
+        confirmText="Delete"
+        isDanger={true}
+        warning="This will remove the currency from the system."
+      />
+
+      {/* Add/Edit Modal */}
+      <Modal
+        isOpen={showModal}
+        onClose={resetForm}
+        title={`${editingCurrency ? 'Edit' : 'Add'} Currency`}
+        size="lg"
+      >
+        <div className="space-y-4">
+          {error && (
+            <div className="bg-red-50 dark:bg-red-900/20 border border-red-200 dark:border-red-800 p-3 rounded-lg text-sm text-red-800 dark:text-red-200">
+              {error}
+            </div>
+          )}
+
+          <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
+            <div>
+              <label className="label">Currency Code *</label>
+              <input
+                type="text"
+                value={currencyForm.code}
+                onChange={(e) => setCurrencyForm({ ...currencyForm, code: e.target.value.toUpperCase() })}
+                className="input w-full"
+                placeholder="e.g., USD"
+                maxLength={3}
+                disabled={!!editingCurrency}
+                required
+              />
+              <p className="text-xs text-muted-foreground mt-1">3-letter ISO code (e.g., USD, DJF, GBP)</p>
+            </div>
+
+            <div>
+              <label className="label">Currency Name *</label>
+              <input
+                type="text"
+                value={currencyForm.name}
+                onChange={(e) => setCurrencyForm({ ...currencyForm, name: e.target.value })}
+                className="input w-full"
+                placeholder="e.g., United States Dollar"
+                required
+              />
+            </div>
+          </div>
+
+          <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
+            <div>
+              <label className="label">Symbol *</label>
+              <input
+                type="text"
+                value={currencyForm.symbol}
+                onChange={(e) => setCurrencyForm({ ...currencyForm, symbol: e.target.value })}
+                className="input w-full"
+                placeholder="e.g., $"
+                maxLength={3}
+                required
+              />
+            </div>
+
+            <div>
+              <label className="label">Base Currency *</label>
+              <select
+                value={currencyForm.baseCurrencyCode}
+                onChange={(e) => setCurrencyForm({ ...currencyForm, baseCurrencyCode: e.target.value })}
+                className="input w-full"
+                disabled
+              >
+                <option value="ETB">ETB (Ethiopian Birr)</option>
+                <option value="USD">USD (US Dollar)</option>
+                <option value="DJF">DJF (Djiboutian Franc)</option>
+              </select>
+              <p className="text-xs text-muted-foreground mt-1">All rates relative to this currency</p>
+            </div>
+          </div>
+
+          <div>
+            <label className="label">Exchange Rate *</label>
+            <div className="flex items-center gap-2">
+              <input
+                type="number"
+                min="0"
+                step="0.0001"
+                value={currencyForm.exchangeRate}
+                onChange={(e) => setCurrencyForm({ ...currencyForm, exchangeRate: e.target.value })}
+                className="input w-full"
+                placeholder="e.g., 0.018"
+                required
+              />
+              <div className="text-sm text-muted-foreground whitespace-nowrap">
+                1 {currencyForm.baseCurrencyCode} = ? {currencyForm.code}
+              </div>
+            </div>
+            {currencyForm.exchangeRate && parseFloat(currencyForm.exchangeRate) > 0 && (
+              <p className="text-xs text-muted-foreground mt-2">
+                ≈ 1 {currencyForm.code} = {(1 / parseFloat(currencyForm.exchangeRate)).toFixed(6)} {currencyForm.baseCurrencyCode}
+              </p>
+            )}
+          </div>
+
+          <div className="bg-blue-50 dark:bg-blue-900/20 border border-blue-200 dark:border-blue-800 p-3 rounded-lg text-xs text-blue-800 dark:text-blue-200">
+              <p className="font-semibold mb-1">Exchange Rate Example:</p>
+            <p>If 1 ETB = 0.018 USD, enter 0.018</p>
+            <p>If 1 ETB = 3.25 DJF, enter 3.25</p>
+          </div>
+
+          <div className="flex gap-2 justify-end pt-4">
+            <ActionButton 
+              variant="secondary" 
+              onClick={resetForm}
+              type="button"
+            >
+              Cancel
+            </ActionButton>
+            <ActionButton 
+              onClick={handleSaveCurrency} 
+              loading={createMutation.isPending || updateMutation.isPending}
+            >
+              {editingCurrency ? 'Update Currency' : 'Add Currency'}
+            </ActionButton>
+          </div>
+        </div>
+      </Modal>
+    </div>
+  );
+}
diff --git a/apps/edr-passenger-web/backoffice/src/app/docs/page.tsx b/apps/edr-passenger-web/backoffice/src/app/docs/page.tsx
new file mode 100644
index 000000000..deaf40007
--- /dev/null
+++ b/apps/edr-passenger-web/backoffice/src/app/docs/page.tsx
@@ -0,0 +1,949 @@
+'use client';
+
+import React, { useState } from 'react';
+import Link from 'next/link';
+import { ChevronDown, ChevronRight, FileText, Home } from 'lucide-react';
+
+const DocPage = () => {
+  const [expandedSections, setExpandedSections] = useState<{ [key: string]: boolean }>({
+    overview: true,
+    operations: true,
+    masterdata: false,
+    financial: false,
+    services: false,
+    security: false,
+    analytics: false,
+    system: false,
+  });
+
+  const toggleSection = (section: string) => {
+    setExpandedSections(prev => (({
+      ...prev,
+      [section]: !prev[section]
+    })));
+  };
+
+  const scrollToSection = (id: string) => {
+    setTimeout(() => {
+      const element = document.getElementById(id);
+      if (element) {
+        const headerOffset = 120;
+        const elementPosition = element.getBoundingClientRect().top + window.pageYOffset;
+        const offsetPosition = elementPosition - headerOffset;
+        window.scrollTo({
+          top: offsetPosition,
+          behavior: 'smooth'
+        });
+      }
+    }, 0);
+  };
+
+  const sections = [
+    {
+      id: 'overview',
+      title: '📋 Overview & Getting Started',
+      items: [
+        { id: 'about', label: 'Application Overview' },
+        { id: 'features', label: 'Key Features' },
+      ]
+    },
+    {
+      id: 'operations',
+      title: '📊 Operations',
+      items: [
+        { id: 'bookings', label: 'Bookings' },
+        { id: 'bookings-how', label: '→ How-To' },
+        { id: 'passengers', label: 'Passengers' },
+        { id: 'passengers-how', label: '→ How-To' },
+        { id: 'tickets', label: 'Tickets' },
+        { id: 'tickets-how', label: '→ How-To' },
+      ]
+    },
+    {
+      id: 'masterdata',
+      title: '🏢 Master Data',
+      items: [
+        { id: 'stations', label: 'Stations' },
+        { id: 'stations-how', label: '→ How-To' },
+        { id: 'trains', label: 'Trains' },
+        { id: 'trains-how', label: '→ How-To' },
+        { id: 'coaches', label: 'Coaches' },
+        { id: 'coaches-how', label: '→ How-To' },
+        { id: 'seats', label: 'Seats' },
+        { id: 'seats-how', label: '→ How-To' },
+        { id: 'classes', label: 'Seat Classes' },
+        { id: 'classes-how', label: '→ How-To' },
+        { id: 'routes', label: 'Routes' },
+        { id: 'routes-how', label: '→ How-To' },
+        { id: 'schedules', label: 'Schedules' },
+        { id: 'schedules-how', label: '→ How-To' },
+      ]
+    },
+    {
+      id: 'financial',
+      title: '💰 Financial',
+      items: [
+        { id: 'pricing', label: 'Pricing & Fares' },
+        { id: 'pricing-how', label: '→ How-To' },
+        { id: 'currencies', label: 'Currencies' },
+        { id: 'currencies-how', label: '→ How-To' },
+        { id: 'payments', label: 'Payments' },
+        { id: 'payments-how', label: '→ How-To' },
+        { id: 'promos', label: 'Promo Codes' },
+        { id: 'promos-how', label: '→ How-To' },
+      ]
+    },
+    {
+      id: 'services',
+      title: '🎁 Customer Services',
+      items: [
+        { id: 'loyalty', label: 'Loyalty' },
+        { id: 'loyalty-how', label: '→ How-To' },
+        { id: 'support', label: 'Support' },
+        { id: 'support-how', label: '→ How-To' },
+        { id: 'notifications', label: 'Notifications' },
+        { id: 'notifications-how', label: '→ How-To' },
+      ]
+    },
+    {
+      id: 'security',
+      title: '🔒 Security',
+      items: [
+        { id: 'audit', label: 'Audit Logs' },
+        { id: 'audit-how', label: '→ How-To' },
+        { id: 'fraud', label: 'Fraud Detection' },
+        { id: 'fraud-how', label: '→ How-To' },
+        { id: 'verifayda', label: 'Verifayda' },
+        { id: 'verifayda-how', label: '→ How-To' },
+      ]
+    },
+    {
+      id: 'analytics',
+      title: '📈 Analytics',
+      items: [
+        { id: 'reports', label: 'Reports' },
+        { id: 'reports-how', label: '→ How-To' },
+      ]
+    },
+    {
+      id: 'system',
+      title: '⚙️ System',
+      items: [
+        { id: 'agents', label: 'Agents' },
+        { id: 'agents-how', label: '→ How-To' },
+        { id: 'users', label: 'Users' },
+        { id: 'users-how', label: '→ How-To' },
+        { id: 'settings', label: 'Settings' },
+        { id: 'settings-how', label: '→ How-To' },
+      ]
+    },
+  ];
+
+  const HowToStep = ({ number, title, children }: { number: number; title: string; children: React.ReactNode }) => (
+    <div className="bg-blue-50 dark:bg-blue-900/20 p-6 rounded-lg border border-blue-200 dark:border-blue-800">
+      <div className="flex items-start gap-4">
+        <div className="flex items-center justify-center w-10 h-10 rounded-full bg-blue-600 text-white font-bold flex-shrink-0">{number}</div>
+        <div className="flex-1">
+          <h4 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">{title}</h4>
+          {children}
+        </div>
+      </div>
+    </div>
+  );
+
+  return (
+    <div className="min-h-screen bg-slate-50 dark:bg-slate-900">
+      <div className="bg-white dark:bg-slate-800 border-b border-slate-200 dark:border-slate-700 sticky top-0 z-10">
+        <div className="max-w-7xl mx-auto px-4 py-4 flex items-center justify-between">
+          <div className="flex items-center gap-3">
+            <FileText className="h-8 w-8 text-emerald-600" />
+            <h1 className="text-2xl font-bold text-slate-900 dark:text-white">Documentation</h1>
+          </div>
+          <div className="flex items-center gap-2">
+            <a href="http://localhost:4000/api-docs" target="_blank" rel="noopener noreferrer" className="flex items-center gap-2 px-4 py-2 rounded-lg bg-blue-600 text-white hover:bg-blue-700 transition" title="Opens API documentation in new tab">
+              <FileText className="h-4 w-4" />
+              View API Docs
+            </a>
+            <Link href="/dashboard" target="_blank" className="flex items-center gap-2 px-4 py-2 rounded-lg bg-emerald-600 text-white hover:bg-emerald-700 transition">
+              <Home className="h-4 w-4" />
+              Dashboard
+            </Link>
+          </div>
+        </div>
+      </div>
+
+      <div className="max-w-7xl mx-auto px-4 py-8">
+        <div className="grid grid-cols-1 lg:grid-cols-4 gap-6">
+          <div className="lg:col-span-1">
+            <div className="bg-white dark:bg-slate-800 rounded-lg border border-slate-200 dark:border-slate-700 sticky top-24 h-fit">
+              <nav>
+                {sections.map(section => (
+                  <div key={section.id}>
+                    <button onClick={() => toggleSection(section.id)} className="w-full flex items-center justify-between px-4 py-3 text-sm font-medium text-slate-900 dark:text-white hover:bg-slate-50 dark:hover:bg-slate-700 border-b border-slate-100 dark:border-slate-700">
+                      <span>{section.title}</span>
+                      {expandedSections[section.id] ? <ChevronDown className="h-4 w-4" /> : <ChevronRight className="h-4 w-4" />}
+                    </button>
+                    {expandedSections[section.id] && (
+                      <div className="bg-slate-50 dark:bg-slate-700/50">
+                        {section.items.map(item => (
+                          <button key={item.id} onClick={() => scrollToSection(item.id)} className="w-full text-left px-6 py-2 text-sm text-slate-600 dark:text-slate-300 hover:text-emerald-600 dark:hover:text-emerald-400 hover:bg-white dark:hover:bg-slate-700 transition">
+                            {item.label}
+                          </button>
+                        ))}
+                      </div>
+                    )}
+                  </div>
+                ))}
+              </nav>
+            </div>
+          </div>
+
+          <div className="lg:col-span-3">
+            <div className="bg-white dark:bg-slate-800 rounded-lg border border-slate-200 dark:border-slate-700 p-8 space-y-12">
+              
+              <div id="about">
+                <h2 className="text-3xl font-bold text-slate-900 dark:text-white mb-4">Welcome to EDR Passenger Backoffice</h2>
+                <p className="text-slate-600 dark:text-slate-300">Comprehensive management system for the Ethio-Djibouti Railway passenger platform. This documentation provides complete guidance on all features, operations, and best practices.</p>
+              </div>
+
+              <div id="features" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🌟 Key Features</h2>
+                <p className="text-slate-600 dark:text-slate-300">Complete booking, passenger, fleet, and financial management.</p>
+              </div>
+
+              {/* BOOKINGS */}
+              <div id="bookings" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">📋 Bookings</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage passenger bookings with search, view, modify, and refund capabilities.</p>
+              </div>
+
+              <div id="bookings-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">📋 How-To: Manage Bookings</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Bookings">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click {`"Bookings"`} in Operations section</li>
+                      <li>View all bookings in table format</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Search & Filter">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Use search box for reference, email, or phone</li>
+                      <li>Use Status dropdown to filter</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Manage Bookings">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click {`"View Details"`} for full information</li>
+                      <li>Click {`"Cancel Booking"`} to process refunds</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* PASSENGERS */}
+              <div id="passengers" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">👥 Passengers</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage passenger profiles, loyalty, and verification status.</p>
+              </div>
+
+              <div id="passengers-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">👥 How-To: Manage Passengers</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Passengers">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click {`"Passengers"`} in Operations</li>
+                      <li>View all profiles with pagination</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Search & Filter">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Search by name, email, phone, ID</li>
+                      <li>Filter by nationality, verification, loyalty tier</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="View Profile">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click passenger row to open modal</li>
+                      <li>View account, loyalty, wallet, booking history</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* TICKETS */}
+              <div id="tickets" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🎫 Tickets</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage ticket generation, tracking, and validation.</p>
+              </div>
+
+              <div id="tickets-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🎫 How-To: Manage Tickets</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Tickets">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click {`"Tickets"`} in Operations</li>
+                      <li>View all issued tickets with status</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Search Tickets">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Search by booking reference or ticket number</li>
+                      <li>Filter by validation status</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Download PDF">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click ticket to view details</li>
+                      <li>Click {`"Download PDF"`} for printable version</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* STATIONS */}
+              <div id="stations" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🏢 Stations</h2>
+                <p className="text-slate-600 dark:text-slate-300">Configure railway stations with locations and timezones.</p>
+              </div>
+
+              <div id="stations-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🏢 How-To: Manage Stations</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Stations">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click {`"Stations"`} in Master Data</li>
+                      <li>View all configured stations</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Create Station">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click {`"Add Station"`}</li>
+                      <li>Enter code, name, city, timezone, coordinates</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Edit Station">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click station to open details</li>
+                      <li>Update information and save</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* TRAINS */}
+              <div id="trains" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🚂 Trains</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage train fleet with coach assignments.</p>
+              </div>
+
+              <div id="trains-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🚂 How-To: Manage Trains</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Trains">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click {`"Trains"`} in Master Data</li>
+                      <li>View all trains and coaches</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Create Train">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click {`"Add Train"`}</li>
+                      <li>Enter code and select coaches</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Assign Coaches">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click train to edit</li>
+                      <li>Add/remove coaches with position numbers</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* COACHES */}
+              <div id="coaches" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🚃 Coaches</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage coach inventory with seat configurations.</p>
+              </div>
+
+              <div id="coaches-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🚃 How-To: Manage Coaches</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Coaches">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Coaches" in Master Data</li>
+                      <li>View all coaches and assignments</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Create Coach">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Add Coach"</li>
+                      <li>Enter code, select train, define seat layout</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Configure Seats">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click coach to edit</li>
+                      <li>Add seats and assign classes</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* SEATS */}
+              <div id="seats" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">💺 Seats</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage seat inventory with visual maps.</p>
+              </div>
+
+              <div id="seats-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">💺 How-To: Manage Seats</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Seat Map">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Go to "Seats" in Master Data</li>
+                      <li>Select coach from dropdown</li>
+                      <li>Visual map shows: Green=Available, Red=Blocked</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Block Seat">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click available seat</li>
+                      <li>Click "Block" and select reason</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Unblock Seat">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click blocked seat</li>
+                      <li>Click "Unblock" to restore</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* SEAT CLASSES */}
+              <div id="classes" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🎯 Seat Classes</h2>
+                <p className="text-slate-600 dark:text-slate-300">Define seat class types with pricing.</p>
+              </div>
+
+              <div id="classes-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🎯 How-To: Manage Seat Classes</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Classes">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Seat Classes" in Master Data</li>
+                      <li>View all class types</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Create Class">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Add Class"</li>
+                      <li>Enter name, base fare, premium, insurance</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Update Pricing">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click class to edit</li>
+                      <li>Update fares and save</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* ROUTES */}
+              <div id="routes" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🛤️ Routes</h2>
+                <p className="text-slate-600 dark:text-slate-300">Define railway routes with ordered stops.</p>
+              </div>
+
+              <div id="routes-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🛤️ How-To: Manage Routes</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Routes">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Routes" in Master Data</li>
+                      <li>View all routes and stops</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Create Route">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Add Route"</li>
+                      <li>Enter code and description</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Add Stops">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click route to edit</li>
+                      <li>Click "Add Stop" and select station</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* SCHEDULES */}
+              <div id="schedules" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">📅 Schedules</h2>
+                <p className="text-slate-600 dark:text-slate-300">Create and manage train schedules.</p>
+              </div>
+
+              <div id="schedules-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">📅 How-To: Create Schedules</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Create Single">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Go to "Schedules" in Master Data</li>
+                      <li>Click "Create Schedule"</li>
+                      <li>Fill train, route, departure/arrival times</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Bulk Generate">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Bulk Generate"</li>
+                      <li>Set recurring parameters and generate</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Manage Status">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click schedule to edit</li>
+                      <li>Update times and view fares</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* PRICING */}
+              <div id="pricing" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">💰 Pricing & Fares</h2>
+                <p className="text-slate-600 dark:text-slate-300">Configure dynamic pricing with segments.</p>
+              </div>
+
+              <div id="pricing-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">💰 How-To: Configure Pricing</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Pricing">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Pricing & Fares" in Financial</li>
+                      <li>Two tabs: Schedule Fares, Segment Fares</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Schedule Fares">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Add Fare Rule"</li>
+                      <li>Fill schedule, seat class, fare, nationality</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Segment Fares">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Switch to "Segment Fares" tab</li>
+                      <li>Select route and add origin/destination fare</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* CURRENCIES */}
+              <div id="currencies" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">💵 Currencies</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage exchange rates for multiple currencies.</p>
+              </div>
+
+              <div id="currencies-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">💵 How-To: Manage Currencies</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Rates">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Currencies" in Financial</li>
+                      <li>View all configured rates</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Add Rate">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Add Rate"</li>
+                      <li>Select currency and enter exchange rate</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Sync Rates">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click rate to edit</li>
+                      <li>Click "Sync" to update from provider</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* PAYMENTS */}
+              <div id="payments" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">💳 Payments</h2>
+                <p className="text-slate-600 dark:text-slate-300">Monitor and process transactions.</p>
+              </div>
+
+              <div id="payments-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">💳 How-To: Manage Payments</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Transactions">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Payments" in Financial</li>
+                      <li>View all transactions</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Search & Filter">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Search by booking or transaction ID</li>
+                      <li>Filter by status and payment method</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Process Refunds">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click transaction</li>
+                      <li>Click "Refund" if eligible</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* PROMOS */}
+              <div id="promos" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🎁 Promo Codes</h2>
+                <p className="text-slate-600 dark:text-slate-300">Create and manage promotional campaigns.</p>
+              </div>
+
+              <div id="promos-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🎁 How-To: Manage Promo Codes</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Promos">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Promo Codes" in Financial</li>
+                      <li>View all active codes</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Create Code">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Add Promo Code"</li>
+                      <li>Enter code, discount type, validity dates</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Track Usage">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click code to view analytics</li>
+                      <li>View usage count and savings</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* LOYALTY */}
+              <div id="loyalty" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🏆 Loyalty</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage loyalty program and rewards.</p>
+              </div>
+
+              <div id="loyalty-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🏆 How-To: Manage Loyalty</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Accounts">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Loyalty Program" in Services</li>
+                      <li>View all loyalty accounts</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Adjust Points">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click account</li>
+                      <li>Click "Adjust Points" and enter amount</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Award Rewards">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click account</li>
+                      <li>Click "Grant Reward" and select reward</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* SUPPORT */}
+              <div id="support" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">💬 Support</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage support tickets and conversations.</p>
+              </div>
+
+              <div id="support-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">💬 How-To: Manage Support</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Tickets">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Support Center" in Services</li>
+                      <li>View all support tickets</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Manage Ticket">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click ticket to open conversation</li>
+                      <li>Add replies and update status</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Manage FAQ">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Go to FAQ management</li>
+                      <li>Add or edit FAQ articles</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* NOTIFICATIONS */}
+              <div id="notifications" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🔔 Notifications</h2>
+                <p className="text-slate-600 dark:text-slate-300">Send notifications via multiple channels.</p>
+              </div>
+
+              <div id="notifications-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🔔 How-To: Manage Notifications</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Notifications">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Notifications" in Services</li>
+                      <li>View notification history</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Send Notification">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Send Notification"</li>
+                      <li>Select channel and message</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Manage Templates">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Go to Templates section</li>
+                      <li>Create or edit templates with variables</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* AUDIT */}
+              <div id="audit" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">📋 Audit Logs</h2>
+                <p className="text-slate-600 dark:text-slate-300">Monitor system activities and user actions.</p>
+              </div>
+
+              <div id="audit-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">📋 How-To: View Audit Logs</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Logs">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Audit Logs" in Security</li>
+                      <li>View all recorded activities</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Filter Logs">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Filter by user, action, or date</li>
+                      <li>Search by entity ID</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Export Logs">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click log entry for details</li>
+                      <li>Click "Export" to download CSV</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* FRAUD */}
+              <div id="fraud" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">🛡️ Fraud Detection</h2>
+                <p className="text-slate-600 dark:text-slate-300">Monitor and manage fraud alerts.</p>
+              </div>
+
+              <div id="fraud-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">🛡️ How-To: Manage Fraud Detection</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Alerts">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Fraud Detection" in Security</li>
+                      <li>View all fraud alerts</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Investigate">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click alert to view details</li>
+                      <li>Review triggered rules and patterns</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Take Action">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Allow" or "Block" with notes</li>
+                      <li>Update user status</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* VERIFAYDA */}
+              <div id="verifayda" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">✅ Verifayda</h2>
+                <p className="text-slate-600 dark:text-slate-300">Verify passenger identities against government database.</p>
+              </div>
+
+              <div id="verifayda-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">✅ How-To: Manage Verifayda</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Verification">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Verifayda Integration" in Security</li>
+                      <li>View verification history</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Verify Passenger">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Enter national ID or passport number</li>
+                      <li>Click "Verify" to check database</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Review Results">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>View verified passenger data</li>
+                      <li>Match with booking details</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* REPORTS */}
+              <div id="reports" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">📊 Reports</h2>
+                <p className="text-slate-600 dark:text-slate-300">Generate business analytics and reports.</p>
+              </div>
+
+              <div id="reports-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">📊 How-To: Generate Reports</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Reports">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Reports" in Analytics</li>
+                      <li>View available report types</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Generate Report">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click report type</li>
+                      <li>Select date range and parameters</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Export Report">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>View report with charts</li>
+                      <li>Click "Export" for PDF or CSV</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* AGENTS */}
+              <div id="agents" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">👤 Agents</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage booking agents and commissions.</p>
+              </div>
+
+              <div id="agents-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">👤 How-To: Manage Agents</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Agents">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Agents" in System</li>
+                      <li>View all agents</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Create Agent">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Add Agent"</li>
+                      <li>Enter name, email, commission rate</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Create Shift">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click agent to edit</li>
+                      <li>Click "Create Shift" to assign schedule</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* USERS */}
+              <div id="users" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">👥 Users</h2>
+                <p className="text-slate-600 dark:text-slate-300">Manage backoffice user accounts and permissions.</p>
+              </div>
+
+              <div id="users-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">👥 How-To: Manage Users</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="View Users">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Users" in System</li>
+                      <li>View all user accounts</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Create User">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Add User"</li>
+                      <li>Enter email, name, select role</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Manage Permissions">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click user to edit</li>
+                      <li>Adjust roles and permissions</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+
+              {/* SETTINGS */}
+              <div id="settings" className="border-t pt-8">
+                <h2 className="text-2xl font-bold text-slate-900 dark:text-white mb-4">⚙️ Settings</h2>
+                <p className="text-slate-600 dark:text-slate-300">Configure system-wide settings and integrations.</p>
+              </div>
+
+              <div id="settings-how" className="border-t pt-8">
+                <h3 className="text-2xl font-bold text-slate-900 dark:text-white mb-2">⚙️ How-To: Configure Settings</h3>
+                <div className="space-y-4">
+                  <HowToStep number={1} title="Access Settings">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Click "Settings" in System</li>
+                      <li>View configuration options</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={2} title="Configure Email">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Go to Email tab</li>
+                      <li>Enter SendGrid API key and email</li>
+                    </ol>
+                  </HowToStep>
+                  <HowToStep number={3} title="Configure API Keys">
+                    <ol className="list-decimal pl-5 space-y-1 text-sm text-slate-700 dark:text-slate-300">
+                      <li>Go to API tab</li>
+                      <li>Add payment and Verifayda keys</li>
+                    </ol>
+                  </HowToStep>
+                </div>
+              </div>
+            </div>
+          </div>
+        </div>
+      </div>
+
+      <div className="mt-12 bg-slate-900 text-white py-8">
+        <div className="max-w-7xl mx-auto px-4 text-center text-slate-400">
+          <p>© 2026 Ethio-Djibouti Railway | Passenger Backoffice Documentation v1.0</p>
+        </div>
+      </div>
+    </div>
+  );
+};
+
+export default DocPage;
diff --git a/apps/edr-passenger-web/backoffice/src/app/how-to/page.tsx b/apps/edr-passenger-web/backoffice/src/app/how-to/page.tsx
new file mode 100644
index 000000000..20cdd419a
--- /dev/null
+++ b/apps/edr-passenger-web/backoffice/src/app/how-to/page.tsx
@@ -0,0 +1,537 @@
+'use client';
+
+import React, { useState } from 'react';
+import Link from 'next/link';
+import { ChevronDown, ChevronRight, FileText, Home } from 'lucide-react';
+
+const HowToPage = () => {
+  const scrollToSection = (id: string) => {
+    setTimeout(() => {
+      const element = document.getElementById(id);
+      if (element) {
+        const headerOffset = 120;
+        const elementPosition = element.getBoundingClientRect().top + window.pageYOffset;
+        const offsetPosition = elementPosition - headerOffset;
+        window.scrollTo({
+          top: offsetPosition,
+          behavior: 'smooth'
+        });
+      }
+    }, 0);
+  };
+
+  const guides = [
+    { id: 'bookings', title: 'How to Manage Bookings', icon: '📋' },
+    { id: 'passengers', title: 'How to Manage Passengers', icon: '👥' },
+    { id: 'pricing', title: 'How to Configure Pricing', icon: '💰' },
+    { id: 'schedules', title: 'How to Create Schedules', icon: '📅' },
+    { id: 'seats', title: 'How to Manage Seats', icon: '💺' },
+    { id: 'loyalty', title: 'How to Manage Loyalty', icon: '🏆' },
+  ];
+
+  return (
+    <div className="min-h-screen bg-slate-50 dark:bg-slate-900">
+      <div className="bg-white dark:bg-slate-800 border-b border-slate-200 dark:border-slate-700 sticky top-0 z-10">
+        <div className="max-w-7xl mx-auto px-4 py-4 flex items-center justify-between">
+          <div className="flex items-center gap-3">
+            <FileText className="h-8 w-8 text-emerald-600" />
+            <div>
+              <h1 className="text-2xl font-bold text-slate-900 dark:text-white">How-To Guides</h1>
+              <p className="text-sm text-slate-600 dark:text-slate-400">Step-by-step instructions for common tasks</p>
+            </div>
+          </div>
+          <Link href="/docs" className="flex items-center gap-2 px-4 py-2 rounded-lg bg-emerald-600 text-white hover:bg-emerald-700 transition">
+            <FileText className="h-4 w-4" />
+            Back to Docs
+          </Link>
+        </div>
+      </div>
+
+      <div className="max-w-7xl mx-auto px-4 py-8">
+        <div className="grid grid-cols-1 lg:grid-cols-4 gap-6">
+          <div className="lg:col-span-1">
+            <div className="bg-white dark:bg-slate-800 rounded-lg border border-slate-200 dark:border-slate-700 sticky top-24 h-fit">
+              <nav className="p-4 space-y-2">
+                {guides.map(guide => (
+                  <button
+                    key={guide.id}
+                    onClick={() => scrollToSection(guide.id)}
+                    className="w-full text-left px-4 py-3 rounded-lg text-sm font-medium text-slate-600 dark:text-slate-300 hover:text-emerald-600 dark:hover:text-emerald-400 hover:bg-slate-50 dark:hover:bg-slate-700 transition"
+                  >
+                    {guide.icon} {guide.title}
+                  </button>
+                ))}
+              </nav>
+            </div>
+          </div>
+
+          <div className="lg:col-span-3">
+            <div className="bg-white dark:bg-slate-800 rounded-lg border border-slate-200 dark:border-slate-700 p-8 space-y-12">
+
+              {/* Bookings How-To */}
+              <div id="bookings" className="pt-4">
+                <h2 className="text-3xl font-bold text-slate-900 dark:text-white mb-2">📋 How to Manage Bookings</h2>
+                <p className="text-slate-600 dark:text-slate-300 mb-6">Learn how to search, view, modify, and cancel passenger bookings in the system.</p>
+
+                <div className="space-y-8">
+                  <div className="bg-blue-50 dark:bg-blue-900/20 p-6 rounded-lg border border-blue-200 dark:border-blue-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-blue-600 text-white font-bold flex-shrink-0">1</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Access the Bookings Page</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click on <strong>"Bookings"</strong> in the Operations section of the sidebar</li>
+                          <li>The page loads showing a table with all bookings</li>
+                          <li>You&apos;ll see columns: Reference, Passenger, Status, Amount, Payment, Created date</li>
+                        </ol>
+                        <div className="mt-4 p-3 bg-white dark:bg-slate-800 rounded border-l-4 border-blue-600">
+                          <p className="text-sm font-mono text-slate-600 dark:text-slate-400">📍 Path: Sidebar → Operations → Bookings</p>
+                        </div>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-green-50 dark:bg-green-900/20 p-6 rounded-lg border border-green-200 dark:border-green-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-green-600 text-white font-bold flex-shrink-0">2</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Search for a Booking</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Find the search box at the top of the booking table</li>
+                          <li>Type in: booking reference (e.g., "BK123"), email, or phone number</li>
+                          <li>Results update in real-time as you type</li>
+                          <li>Optional: Use the Status dropdown to filter (All, Pending Payment, Confirmed, Cancelled, Completed)</li>
+                        </ol>
+                        <div className="mt-4 p-3 bg-white dark:bg-slate-800 rounded">
+                          <p className="text-sm"><strong>💡 Tip:</strong> Search is case-insensitive and supports partial matches</p>
+                        </div>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-purple-50 dark:bg-purple-900/20 p-6 rounded-lg border border-purple-200 dark:border-purple-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-purple-600 text-white font-bold flex-shrink-0">3</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">View Booking Details</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Find the booking in the table</li>
+                          <li>Click the <strong>"View Details"</strong> button on the right side</li>
+                          <li>Modal window opens showing complete information:
+                            <ul className="list-disc pl-8 mt-2 space-y-1">
+                              <li>Booking reference and status</li>
+                              <li>Passenger name and contact details</li>
+                              <li>Journey information (schedule, adults, children)</li>
+                              <li>Payment details and amount</li>
+                              <li>All metadata and timestamps</li>
+                            </ul>
+                          </li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-orange-50 dark:bg-orange-900/20 p-6 rounded-lg border border-orange-200 dark:border-orange-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-orange-600 text-white font-bold flex-shrink-0">4</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Cancel a Booking with Refund</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Find the booking in the table</li>
+                          <li>Click the <strong>"Cancel Booking"</strong> button (red)</li>
+                          <li>Confirmation dialog appears</li>
+                          <li>Click <strong>"Confirm"</strong> to proceed</li>
+                          <li>System calculates and processes refund:
+                            <ul className="list-disc pl-8 mt-2 text-sm">
+                              <li>Confirmed bookings: 80% refund</li>
+                              <li>Pending bookings: 0% refund</li>
+                            </ul>
+                          </li>
+                          <li>Status changes to <strong>&quot;CANCELLED&quot;</strong></li>
+                          <li>Success message appears</li>
+                        </ol>
+                        <div className="mt-4 p-3 bg-white dark:bg-slate-800 rounded border-l-4 border-orange-600">
+                          <p className="text-sm"><strong>⚠️ Important:</strong> Cannot be undone. Seats are automatically released.</p>
+                        </div>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-red-50 dark:bg-red-900/20 p-6 rounded-lg border border-red-200 dark:border-red-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-red-600 text-white font-bold flex-shrink-0">5</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Export Bookings</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click the <strong>"Export"</strong> button (top-right)</li>
+                          <li>CSV file downloads automatically</li>
+                          <li>Includes all current filters applied</li>
+                          <li>Use for external analysis or backup</li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+                </div>
+              </div>
+
+              {/* Passengers How-To */}
+              <div id="passengers" className="border-t pt-8">
+                <h2 className="text-3xl font-bold text-slate-900 dark:text-white mb-2">👥 How to Manage Passengers</h2>
+                <p className="text-slate-600 dark:text-slate-300 mb-6">Learn how to search, filter, and view passenger profiles with loyalty and verification data.</p>
+
+                <div className="space-y-8">
+                  <div className="bg-blue-50 dark:bg-blue-900/20 p-6 rounded-lg border border-blue-200 dark:border-blue-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-blue-600 text-white font-bold flex-shrink-0">1</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Access Passengers Page</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click <strong>"Passengers"</strong> in the Operations section</li>
+                          <li>Page displays all passenger profiles</li>
+                          <li>Default view shows 20 passengers per page</li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-green-50 dark:bg-green-900/20 p-6 rounded-lg border border-green-200 dark:border-green-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-green-600 text-white font-bold flex-shrink-0">2</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Search & Filter</h3>
+                        <div className="space-y-3 text-slate-700 dark:text-slate-300">
+                          <div>
+                            <p className="font-semibold mb-2">Search by:</p>
+                            <ul className="list-disc pl-5 space-y-1 text-sm">
+                              <li>Full name</li>
+                              <li>Email address</li>
+                              <li>Phone number</li>
+                              <li>National ID</li>
+                            </ul>
+                          </div>
+                          <div>
+                            <p className="font-semibold mb-2">Filter by:</p>
+                            <ul className="list-disc pl-5 space-y-1 text-sm">
+                              <li><strong>Nationality:</strong> Ethiopian, Djiboutian, Other</li>
+                              <li><strong>Verifayda Status:</strong> Verified, Unverified, Pending</li>
+                              <li><strong>Loyalty Tier:</strong> Bronze, Silver, Gold, Platinum</li>
+                            </ul>
+                          </div>
+                        </div>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-purple-50 dark:bg-purple-900/20 p-6 rounded-lg border border-purple-200 dark:border-purple-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-purple-600 text-white font-bold flex-shrink-0">3</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">View Complete Profile</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click on any passenger row</li>
+                          <li>Detailed profile modal opens showing:
+                            <ul className="list-disc pl-8 mt-2 space-y-1 text-sm">
+                              <li>Account info (email, phone, nationality)</li>
+                              <li>Verifayda verification status</li>
+                              <li>Loyalty tier and points</li>
+                              <li>Wallet balance</li>
+                              <li>Booking history with links</li>
+                            </ul>
+                          </li>
+                        </ol>
+                        <div className="mt-4 p-3 bg-white dark:bg-slate-800 rounded">
+                          <p className="text-sm"><strong>ℹ️ Note:</strong> Read-only view. Updates via passenger portal.</p>
+                        </div>
+                      </div>
+                    </div>
+                  </div>
+                </div>
+              </div>
+
+              {/* Pricing How-To */}
+              <div id="pricing" className="border-t pt-8">
+                <h2 className="text-3xl font-bold text-slate-900 dark:text-white mb-2">💰 How to Configure Pricing</h2>
+                <p className="text-slate-600 dark:text-slate-300 mb-6">Learn how to set up dynamic fares with segment pricing and nationality overrides.</p>
+
+                <div className="space-y-8">
+                  <div className="bg-blue-50 dark:bg-blue-900/20 p-6 rounded-lg border border-blue-200 dark:border-blue-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-blue-600 text-white font-bold flex-shrink-0">1</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Access Pricing Page</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click <strong>"Pricing & Fares"</strong> in Financial section</li>
+                          <li>Two tabs: <strong>Schedule Fares</strong> and <strong>Segment Fares</strong></li>
+                          <li>Default tab shows Schedule Fares</li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-green-50 dark:bg-green-900/20 p-6 rounded-lg border border-green-200 dark:border-green-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-green-600 text-white font-bold flex-shrink-0">2</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Create Schedule Fare Rule</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click <strong>"Add Fare Rule"</strong></li>
+                          <li>Fill in form:
+                            <ul className="list-disc pl-8 mt-2 space-y-1 text-sm">
+                              <li><strong>Schedule (optional):</strong> Leave empty for global</li>
+                              <li><strong>Route Code (optional):</strong> e.g., "ADD-DJI"</li>
+                              <li><strong>Seat Class (required):</strong> Economy Regular, VIP Bed, etc.</li>
+                              <li><strong>Fare in ETB (required):</strong> e.g., 350.00</li>
+                              <li><strong>Passenger Type (optional):</strong> ADULT or CHILD</li>
+                              <li><strong>Nationality (optional):</strong> Ethiopian, Djiboutian, Other</li>
+                              <li><strong>Valid From & Until:</strong> Set date range</li>
+                            </ul>
+                          </li>
+                          <li>Click <strong>"Save Fare Rule"</strong></li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-purple-50 dark:bg-purple-900/20 p-6 rounded-lg border border-purple-200 dark:border-purple-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-purple-600 text-white font-bold flex-shrink-0">3</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Create Segment Fare Rule</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click <strong>"Add Fare Rule"</strong></li>
+                          <li>Switch to <strong>"Segment Fares"</strong> tab</li>
+                          <li>Select route from dropdown</li>
+                          <li>Fill in form:
+                            <ul className="list-disc pl-8 mt-2 space-y-1 text-sm">
+                              <li><strong>Origin Station (required):</strong> Starting point</li>
+                              <li><strong>Destination Station (required):</strong> Must be after origin</li>
+                              <li><strong>Seat Class (required):</strong> Class type</li>
+                              <li><strong>Fare in ETB (required):</strong> Segment price</li>
+                            </ul>
+                          </li>
+                          <li>Click <strong>"Save Segment Fare Rule"</strong></li>
+                        </ol>
+                        <div className="mt-4 p-3 bg-white dark:bg-slate-800 rounded">
+                          <p className="text-sm"><strong>Example:</strong> ADD (Stop 1) to DDA (Stop 4) at 250 ETB</p>
+                        </div>
+                      </div>
+                    </div>
+                  </div>
+                </div>
+              </div>
+
+              {/* Schedules How-To */}
+              <div id="schedules" className="border-t pt-8">
+                <h2 className="text-3xl font-bold text-slate-900 dark:text-white mb-2">📅 How to Create Schedules</h2>
+                <p className="text-slate-600 dark:text-slate-300 mb-6">Learn how to create schedules manually or in bulk with recurring patterns.</p>
+
+                <div className="space-y-8">
+                  <div className="bg-blue-50 dark:bg-blue-900/20 p-6 rounded-lg border border-blue-200 dark:border-blue-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-blue-600 text-white font-bold flex-shrink-0">1</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Create Single Schedule</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Go to <strong>Schedules</strong> page (Master Data)</li>
+                          <li>Click <strong>"Create Schedule"</strong></li>
+                          <li>Fill in required fields:
+                            <ul className="list-disc pl-8 mt-2 space-y-1 text-sm">
+                              <li><strong>Train:</strong> Select from dropdown</li>
+                              <li><strong>Route:</strong> Select from dropdown</li>
+                              <li><strong>Departure Date & Time:</strong> Pick from date/time picker</li>
+                              <li><strong>Arrival Date & Time:</strong> Must be after departure</li>
+                            </ul>
+                          </li>
+                          <li>Select coaches to assign</li>
+                          <li>Click <strong>"Create Schedule"</strong></li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-green-50 dark:bg-green-900/20 p-6 rounded-lg border border-green-200 dark:border-green-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-green-600 text-white font-bold flex-shrink-0">2</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Bulk Generate Recurring Schedules</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click <strong>"Bulk Generate"</strong> button</li>
+                          <li>Fill in generation form:
+                            <ul className="list-disc pl-8 mt-2 space-y-1 text-sm">
+                              <li><strong>Train (required):</strong> Select train</li>
+                              <li><strong>Route (required):</strong> Select route</li>
+                              <li><strong>Start Date & Time (required):</strong> First departure</li>
+                              <li><strong>Duration (Hours):</strong> Trip length</li>
+                              <li><strong>Repeat Every (Days):</strong> Daily or custom</li>
+                              <li><strong>For Next (Days):</strong> How many days</li>
+                            </ul>
+                          </li>
+                          <li>Review preview showing number of schedules</li>
+                          <li>Click <strong>"Generate Schedules"</strong></li>
+                        </ol>
+                        <div className="mt-4 p-3 bg-white dark:bg-slate-800 rounded border-l-4 border-green-600">
+                          <p className="text-sm"><strong>Example:</strong> 30 days ÷ 1 day = ~30 daily schedules</p>
+                        </div>
+                      </div>
+                    </div>
+                  </div>
+                </div>
+              </div>
+
+              {/* Seats How-To */}
+              <div id="seats" className="border-t pt-8">
+                <h2 className="text-3xl font-bold text-slate-900 dark:text-white mb-2">💺 How to Manage Seats</h2>
+                <p className="text-slate-600 dark:text-slate-300 mb-6">Learn how to view, block, and manage seat inventory using visual seat maps.</p>
+
+                <div className="space-y-8">
+                  <div className="bg-blue-50 dark:bg-blue-900/20 p-6 rounded-lg border border-blue-200 dark:border-blue-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-blue-600 text-white font-bold flex-shrink-0">1</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">View Seat Map</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Go to <strong>Seats</strong> page (Master Data)</li>
+                          <li>Select a coach from dropdown</li>
+                          <li>Visual seat map displays</li>
+                          <li>Color-coded by status:
+                            <ul className="list-disc pl-8 mt-2 text-sm">
+                              <li>🟢 Green: Available</li>
+                              <li>🟡 Yellow: Held</li>
+                              <li>🔵 Blue: Booked</li>
+                              <li>🔴 Red: Blocked</li>
+                            </ul>
+                          </li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-green-50 dark:bg-green-900/20 p-6 rounded-lg border border-green-200 dark:border-green-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-green-600 text-white font-bold flex-shrink-0">2</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Block a Seat</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click on an available (green) seat</li>
+                          <li>Click <strong>"Block"</strong> button</li>
+                          <li>Select reason:
+                            <ul className="list-disc pl-8 mt-2 text-sm">
+                              <li>Maintenance</li>
+                              <li>Reserved</li>
+                              <li>Damaged</li>
+                            </ul>
+                          </li>
+                          <li>Set until date (optional)</li>
+                          <li>Add notes</li>
+                          <li>Click <strong>"Block Seat"</strong></li>
+                          <li>Seat turns red</li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-purple-50 dark:bg-purple-900/20 p-6 rounded-lg border border-purple-200 dark:border-purple-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-purple-600 text-white font-bold flex-shrink-0">3</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Unblock a Seat</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click on a blocked (red) seat</li>
+                          <li>Click <strong>"Unblock"</strong> button</li>
+                          <li>Confirm action</li>
+                          <li>Seat becomes available (green)</li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+                </div>
+              </div>
+
+              {/* Loyalty How-To */}
+              <div id="loyalty" className="border-t pt-8">
+                <h2 className="text-3xl font-bold text-slate-900 dark:text-white mb-2">🏆 How to Manage Loyalty Program</h2>
+                <p className="text-slate-600 dark:text-slate-300 mb-6">Learn how to view loyalty accounts, manage points, and administer rewards.</p>
+
+                <div className="space-y-8">
+                  <div className="bg-blue-50 dark:bg-blue-900/20 p-6 rounded-lg border border-blue-200 dark:border-blue-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-blue-600 text-white font-bold flex-shrink-0">1</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">View Loyalty Accounts</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Go to <strong>Loyalty Program</strong> (Customer Services)</li>
+                          <li>Table displays all loyalty accounts</li>
+                          <li>Columns: Name, Tier, Points Balance, Lifetime Points</li>
+                          <li>Search by name or filter by tier</li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-green-50 dark:bg-green-900/20 p-6 rounded-lg border border-green-200 dark:border-green-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-green-600 text-white font-bold flex-shrink-0">2</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Adjust Points</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click on a loyalty account</li>
+                          <li>Click <strong>"Adjust Points"</strong> button</li>
+                          <li>Enter points to add/subtract</li>
+                          <li>Select reason: Bonus, Correction, Promotion, etc.</li>
+                          <li>Add optional notes</li>
+                          <li>Click <strong>"Apply"</strong></li>
+                          <li>Balance updates immediately</li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+
+                  <div className="bg-purple-50 dark:bg-purple-900/20 p-6 rounded-lg border border-purple-200 dark:border-purple-800">
+                    <div className="flex items-start gap-4">
+                      <div className="flex items-center justify-center w-10 h-10 rounded-full bg-purple-600 text-white font-bold flex-shrink-0">3</div>
+                      <div>
+                        <h3 className="text-lg font-semibold text-slate-900 dark:text-white mb-2">Award Rewards</h3>
+                        <ol className="list-decimal pl-5 space-y-2 text-slate-700 dark:text-slate-300">
+                          <li>Click on a loyalty account</li>
+                          <li>Click <strong>"Grant Reward"</strong> button</li>
+                          <li>Select reward from list</li>
+                          <li>Specify quantity if applicable</li>
+                          <li>Click <strong>"Award"</strong></li>
+                          <li>Confirmation email sent to passenger</li>
+                        </ol>
+                      </div>
+                    </div>
+                  </div>
+                </div>
+              </div>
+
+              {/* Common Tips */}
+              <div className="bg-gradient-to-r from-emerald-50 to-teal-50 dark:from-emerald-900/20 dark:to-teal-900/20 p-6 rounded-lg border border-emerald-200 dark:border-emerald-800 border-t pt-8">
+                <h3 className="text-lg font-semibold text-emerald-900 dark:text-emerald-200 mb-4">💡 Common Tips & Tricks</h3>
+                <ul className="list-disc pl-6 space-y-2 text-emerald-800 dark:text-emerald-300 text-sm">
+                  <li><strong>Keyboard Shortcuts:</strong> Tab to navigate, Enter to submit</li>
+                  <li><strong>Pagination:</strong> Change page size or jump to specific page</li>
+                  <li><strong>Sidebar Collapse:</strong> Use chevron to minimize sidebar</li>
+                  <li><strong>Dark Mode:</strong> Toggle with sun/moon icon in header</li>
+                  <li><strong>Error Messages:</strong> Red text above forms if validation fails</li>
+                  <li><strong>Success Notifications:</strong> Green banner appears for 3 seconds</li>
+                  <li><strong>Undo Not Available:</strong> Most actions cannot be undone</li>
+                  <li><strong>Real-time Updates:</strong> Refresh page to see changes by other users</li>
+                </ul>
+              </div>
+            </div>
+          </div>
+        </div>
+      </div>
+
+      <div className="mt-12 bg-slate-900 text-white py-8">
+        <div className="max-w-7xl mx-auto px-4 text-center text-slate-400">
+          <p>© 2026 Ethio-Djibouti Railway | How-To Guides v1.0</p>
+          <p className="text-sm mt-2">Last Updated: January 15, 2026</p>
+        </div>
+      </div>
+    </div>
+  );
+};
+
+export default HowToPage;
diff --git a/apps/edr-passenger-web/backoffice/src/app/passengers/page.tsx b/apps/edr-passenger-web/backoffice/src/app/passengers/page.tsx
index 36db98a34..2c8e50a0e 100644
--- a/apps/edr-passenger-web/backoffice/src/app/passengers/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/passengers/page.tsx
@@ -52,6 +52,44 @@ export default function PassengersPage() {
     console.error('Passengers API Error:', error);
   }
 
+  const handleExportPassengers = async () => {
+    const selectedColumns = prompt(
+      'Select columns to export (comma-separated):\n\n' +
+      'Available: fullName, email, phone, dateOfBirth, gender, nationality, verified\n\n' +
+      'Default: fullName, email, phone, gender, nationality, verified',
+      'fullName, email, phone, gender, nationality, verified'
+    );
+    
+    if (!selectedColumns) return;
+    
+    const cols = selectedColumns.split(',').map(c => c.trim());
+    const csv = [
+      cols.join(','),
+      ...data?.items?.map((passenger: any) => {
+        const values = cols.map(col => {
+          switch(col) {
+            case 'fullName': return passenger.fullName;
+            case 'email': return passenger.email || '';
+            case 'phone': return passenger.phone || '';
+            case 'dateOfBirth': return passenger.dateOfBirth ? formatDate(passenger.dateOfBirth) : '';
+            case 'gender': return passenger.gender || '';
+            case 'nationality': return passenger.nationality || '';
+            case 'verified': return passenger.nationalId ? 'Yes' : 'No';
+            default: return '';
+          }
+        });
+        return values.map(v => `"${v}"`).join(',');
+      }) || []
+    ].join('\n');
+    
+    const blob = new Blob([csv], { type: 'text/csv' });
+    const url = window.URL.createObjectURL(blob);
+    const a = document.createElement('a');
+    a.href = url;
+    a.download = `passengers-${new Date().toISOString().split('T')[0]}.csv`;
+    a.click();
+  };
+
   const columns = [
     { 
       key: 'fullName', 
@@ -67,16 +105,25 @@ export default function PassengersPage() {
     { 
       key: 'phone', 
       label: 'Phone',
+      sortable: true,
       render: (passenger: any) => passenger.phone,
     },
     { 
-      key: 'nationalId', 
-      label: 'National ID',
-      render: (passenger: any) => passenger.nationalId || 'N/A',
+      key: 'gender',
+      label: 'Gender',
+      sortable: true,
+      render: (passenger: any) => passenger.gender || 'N/A',
+    },
+    { 
+      key: 'nationality',
+      label: 'Nationality',
+      sortable: true,
+      render: (passenger: any) => passenger.nationality || 'N/A',
     },
     { 
       key: 'dateOfBirth', 
       label: 'Date of Birth',
+      sortable: true,
       render: (passenger: any) => passenger.dateOfBirth ? formatDate(passenger.dateOfBirth) : 'N/A',
     },
     { 
@@ -113,7 +160,7 @@ export default function PassengersPage() {
           <p className="text-muted-foreground">Manage passenger profiles and verification</p>
         </div>
         <div className="flex gap-2">
-          <ActionButton variant="export" icon={Download}>Export</ActionButton>
+          <ActionButton variant="export" icon={Download} onClick={handleExportPassengers}>Export</ActionButton>
         </div>
       </div>
 
@@ -230,10 +277,6 @@ export default function PassengersPage() {
             <div>
               <h3 className="text-lg font-semibold mb-3">Identification</h3>
               <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
-                <div>
-                  <label className="text-sm font-medium text-muted-foreground">National ID</label>
-                  <p className="text-lg font-mono font-semibold">{selectedPassenger.nationalId || 'N/A'}</p>
-                </div>
                 <div>
                   <label className="text-sm font-medium text-muted-foreground">Passport Number</label>
                   <p className="text-lg font-mono font-semibold">{selectedPassenger.passportNumber || 'N/A'}</p>
diff --git a/apps/edr-passenger-web/backoffice/src/app/pricing/page.tsx b/apps/edr-passenger-web/backoffice/src/app/pricing/page.tsx
index b27f559f8..a2dcae6aa 100644
--- a/apps/edr-passenger-web/backoffice/src/app/pricing/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/pricing/page.tsx
@@ -50,6 +50,7 @@ export default function PricingPage() {
     seatClassId: '',
     baseFare: '',
     nationality: '',
+    passengerCategory: '',
     route: '',
     validFrom: new Date().toISOString().split('T')[0],
     validUntil: '',
@@ -61,6 +62,7 @@ export default function PricingPage() {
     destinationStationId: '',
     baseFare: '',
     nationality: '',
+    passengerCategory: '',
     validFrom: new Date().toISOString().split('T')[0],
     validUntil: '',
   });
@@ -87,7 +89,17 @@ export default function PricingPage() {
 
   const { data: fares = [], isLoading: faresLoading, refetch: refetchFares } = useQuery({
     queryKey: ['schedule-fares', selectedSchedule],
-    queryFn: () => (selectedSchedule ? apiClient.get(`/schedules/${selectedSchedule}/fares/all`) : Promise.resolve([])),
+    queryFn: async () => {
+      if (!selectedSchedule) return [];
+      try {
+        const response = await apiClient.get(`/schedules/${selectedSchedule}/fares/all`);
+        return Array.isArray(response) ? response : (response as any)?.data || [];
+      } catch (err: any) {
+        const errMsg = err.response?.data?.message || err.message || 'Failed to load fares';
+        setError(`Error loading fares: ${errMsg}`);
+        return [];
+      }
+    },
     enabled: !!selectedSchedule && tab === 'schedule',
   });
 
@@ -174,6 +186,7 @@ export default function PricingPage() {
       seatClassId: '',
       baseFare: '',
       nationality: '',
+      passengerCategory: '',
       route: '',
       validFrom: new Date().toISOString().split('T')[0],
       validUntil: '',
@@ -189,6 +202,7 @@ export default function PricingPage() {
       destinationStationId: '',
       baseFare: '',
       nationality: '',
+      passengerCategory: '',
       validFrom: new Date().toISOString().split('T')[0],
       validUntil: '',
     });
@@ -198,13 +212,11 @@ export default function PricingPage() {
 
   const handleEditFare = (fare: any) => {
     setEditingFare(fare);
-    const fareValue = fare.baseFare || fare.baseFareMinor || 0;
-    const etbValue = fareValue > 100 ? (fareValue / 100).toString() : fareValue.toString();
-    
     setFareForm({
       seatClassId: fare.seatClassId || '',
-      baseFare: etbValue,
+      baseFare: (fare.baseFare || fare.baseFareMinor || 0).toString(),
       nationality: fare.nationality || '',
+      passengerCategory: fare.passengerCategory || '',
       route: fare.route || '',
       validFrom: fare.validFrom ? new Date(fare.validFrom).toISOString().split('T')[0] : new Date().toISOString().split('T')[0],
       validUntil: fare.validUntil ? new Date(fare.validUntil).toISOString().split('T')[0] : '',
@@ -215,9 +227,6 @@ export default function PricingPage() {
 
   const handleEditSegmentFare = (fare: any) => {
     setEditingFare(fare);
-    const fareValue = fare.baseFare || fare.baseFareMinor || 0;
-    const etbValue = fareValue > 100 ? (fareValue / 100).toString() : fareValue.toString();
-    
     const routeStops = currentRoute?.stops || [];
     const originStop = routeStops.find((s: any) => s.sequence === fare.originStopSequence);
     const destStop = routeStops.find((s: any) => s.sequence === fare.destinationStopSequence);
@@ -226,8 +235,9 @@ export default function PricingPage() {
       seatClassId: fare.seatClassId || '',
       originStationId: originStop?.stationId || '',
       destinationStationId: destStop?.stationId || '',
-      baseFare: etbValue,
+      baseFare: (fare.baseFare || fare.baseFareMinor || 0).toString(),
       nationality: fare.nationality || '',
+      passengerCategory: fare.passengerCategory || '',
       validFrom: fare.validFrom ? new Date(fare.validFrom).toISOString().split('T')[0] : new Date().toISOString().split('T')[0],
       validUntil: fare.validUntil ? new Date(fare.validUntil).toISOString().split('T')[0] : '',
     });
@@ -242,7 +252,7 @@ export default function PricingPage() {
       return;
     }
 
-    const baseFareMinor = Math.round(parseFloat(fareForm.baseFare) * 100);
+    const baseFareMinor = parseInt(fareForm.baseFare, 10);
 
     if (editingFare) {
       await updateFareMutation.mutateAsync({
@@ -250,6 +260,7 @@ export default function PricingPage() {
         seatClassId: fareForm.seatClassId,
         baseFareMinor,
         nationality: fareForm.nationality || undefined,
+        passengerCategory: fareForm.passengerCategory || undefined,
         route: fareForm.route || undefined,
         validFrom: fareForm.validFrom,
         validUntil: fareForm.validUntil || undefined,
@@ -260,6 +271,7 @@ export default function PricingPage() {
         seatClassId: fareForm.seatClassId,
         baseFareMinor,
         nationality: fareForm.nationality || undefined,
+        passengerCategory: fareForm.passengerCategory || undefined,
         route: fareForm.route || undefined,
         validFrom: fareForm.validFrom,
         validUntil: fareForm.validUntil || undefined,
@@ -288,7 +300,7 @@ export default function PricingPage() {
       return;
     }
 
-    const baseFareMinor = Math.round(parseFloat(segmentForm.baseFare) * 100);
+    const baseFareMinor = parseInt(segmentForm.baseFare, 10);
 
     if (editingFare) {
       await updateSegmentFareMutation.mutateAsync({
@@ -299,6 +311,7 @@ export default function PricingPage() {
         destinationStopSequence: destStop.sequence,
         baseFareMinor,
         nationality: segmentForm.nationality || undefined,
+        passengerCategory: segmentForm.passengerCategory || undefined,
         validFrom: segmentForm.validFrom,
         validUntil: segmentForm.validUntil || undefined,
       });
@@ -310,6 +323,7 @@ export default function PricingPage() {
         destinationStopSequence: destStop.sequence,
         baseFareMinor,
         nationality: segmentForm.nationality || undefined,
+        passengerCategory: segmentForm.passengerCategory || undefined,
         validFrom: segmentForm.validFrom,
         validUntil: segmentForm.validUntil || undefined,
       });
@@ -343,14 +357,20 @@ export default function PricingPage() {
         return <span className="font-medium">{className}</span>;
       },
     },
+    {
+      key: 'passengerCategory',
+      label: 'Passenger Type',
+      render: (fare: any) => (
+        <span className="text-sm">{fare.passengerCategory || 'All'}</span>
+      ),
+    },
     {
       key: 'baseFare',
       label: 'Fare (ETB)',
       render: (fare: any) => {
         const fareValue = fare.baseFare || fare.baseFareMinor;
         if (!fareValue && fareValue !== 0) return <span>N/A</span>;
-        const etbValue = fareValue > 100 ? (fareValue / 100).toFixed(2) : parseFloat(fareValue).toFixed(2);
-        return <span className="font-mono font-medium">{etbValue} ETB</span>;
+        return <span className="font-mono font-medium">{fareValue} ETB</span>;
       },
     },
     {
@@ -408,14 +428,20 @@ export default function PricingPage() {
         return <span className="font-medium">{className}</span>;
       },
     },
+    {
+      key: 'passengerCategory',
+      label: 'Passenger Type',
+      render: (fare: any) => (
+        <span className="text-sm">{fare.passengerCategory || 'All'}</span>
+      ),
+    },
     {
       key: 'baseFare',
       label: 'Fare (ETB)',
       render: (fare: any) => {
         const fareValue = fare.baseFare || fare.baseFareMinor;
         if (!fareValue && fareValue !== 0) return <span>N/A</span>;
-        const etbValue = fareValue > 100 ? (fareValue / 100).toFixed(2) : parseFloat(fareValue).toFixed(2);
-        return <span className="font-mono font-medium">{etbValue} ETB</span>;
+        return <span className="font-mono font-medium">{fareValue} ETB</span>;
       },
     },
     {
@@ -449,12 +475,14 @@ export default function PricingPage() {
       onClick: tab === 'schedule' ? handleEditFare : handleEditSegmentFare,
       variant: 'secondary' as const,
       icon: Edit,
+      disabled: tab === 'schedule', // Schedule fares are computed, not stored
     },
     {
       label: 'Delete',
       onClick: (fare: any) => setDeleteConfirm({ isOpen: true, id: fare.id }),
       variant: 'danger' as const,
       icon: Trash2,
+      disabled: tab === 'schedule', // Schedule fares are computed, not stored
     },
   ];
 
@@ -463,7 +491,7 @@ export default function PricingPage() {
       <div className="flex items-center justify-between">
         <div>
           <h1 className="text-3xl font-bold text-foreground">Pricing & Fares</h1>
-          <p className="text-muted-foreground mt-1">Manage fares by schedule and route segments</p>
+          <p className="text-muted-foreground mt-1">Manage fares by schedule and route segments with passenger type pricing</p>
         </div>
         <ActionButton
           icon={Plus}
@@ -475,6 +503,7 @@ export default function PricingPage() {
                 seatClassId: '',
                 baseFare: '',
                 nationality: '',
+                passengerCategory: '',
                 route: '',
                 validFrom: new Date().toISOString().split('T')[0],
                 validUntil: '',
@@ -486,6 +515,7 @@ export default function PricingPage() {
                 destinationStationId: '',
                 baseFare: '',
                 nationality: '',
+                passengerCategory: '',
                 validFrom: new Date().toISOString().split('T')[0],
                 validUntil: '',
               });
@@ -547,26 +577,29 @@ export default function PricingPage() {
 
               {selectedSchedule && (
                 <div>
-                  <h3 className="text-lg font-semibold mb-4">Fare Rules</h3>
+                  <h3 className="text-lg font-semibold mb-4">Calculated Fares</h3>
+                  <div className="mb-4 p-3 bg-blue-50 dark:bg-blue-900/20 border border-blue-200 dark:border-blue-800 rounded text-sm text-blue-800 dark:text-blue-200">
+                    These are <strong>dynamically calculated</strong> fares based on the fare engine. To create custom override fares, click "Add Fare Rule" above.
+                  </div>
                   {faresLoading ? (
                     <div className="flex items-center justify-center py-8">
                       <Loader2 className="h-6 w-6 animate-spin" />
                     </div>
                   ) : faresArray.length === 0 ? (
                     <div className="text-center py-8 text-muted-foreground">
-                      {`No fares defined. Click "Add Fare Rule" to create one.`}
+                      No fares available for this schedule.
                     </div>
                   ) : (
                     <>
                       <div className="mb-4 p-3 bg-muted/50 rounded text-sm text-muted-foreground">
-                        {faresArray.length} fare rule(s) found
+                        {faresArray.length} seat class(es) available
                       </div>
                       <DataTable
                         data={faresArray}
                         columns={fareColumns}
                         actions={fareActions}
                         loading={false}
-                        emptyMessage="No fares found."
+                        emptyMessage="No fares available."
                       />
                     </>
                   )}
@@ -632,16 +665,16 @@ export default function PricingPage() {
         <h3 className="font-semibold text-blue-900 dark:text-blue-200 mb-3">Pricing Structure</h3>
         <ul className="text-sm text-blue-800 dark:text-blue-300 space-y-2">
           <li>
-            • <strong>Schedule Fares:</strong> Set custom pricing for each schedule by seat class
+            • <strong>Schedule Fares:</strong> Set custom pricing for each schedule by seat class and passenger type
           </li>
           <li>
             • <strong>Segment Fares:</strong> Set fares for specific stop-to-stop segments (e.g., Addis → Dire Dawa)
           </li>
           <li>
-            • <strong>Nationality-based:</strong> Override fares for specific nationalities
+            • <strong>Passenger Type:</strong> ADULT (5+ years) or CHILD (&lt;5) — first child travels free, subsequent children pay full fare
           </li>
           <li>
-            • <strong>Age-Based Pricing:</strong> ADULT (5+ years) pays 100%, CHILD (&lt;5) first child FREE, subsequent children 100%
+            • <strong>Nationality-based:</strong> Override fares for specific nationalities (Ethiopian, Djiboutian, Other)
           </li>
         </ul>
       </div>
@@ -732,28 +765,44 @@ export default function PricingPage() {
                   <input
                     type="number"
                     min="0"
-                    step="0.01"
+                    step="1"
                     value={fareForm.baseFare}
                     onChange={(e) => setFareForm({ ...fareForm, baseFare: e.target.value })}
                     className="input w-full"
-                    placeholder="e.g., 350.00"
+                    placeholder="e.g., 350"
                     required
                   />
                 </div>
               </div>
 
-              <div>
-                <label className="label">Nationality (Optional)</label>
-                <select
-                  value={fareForm.nationality}
-                  onChange={(e) => setFareForm({ ...fareForm, nationality: e.target.value })}
-                  className="input w-full"
-                >
-                  <option value="">All Nationalities</option>
-                  <option value="Ethiopian">Ethiopian</option>
-                  <option value="Djiboutian">Djiboutian</option>
-                  <option value="Other">Other</option>
-                </select>
+              <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
+                <div>
+                  <label className="label">Passenger Type (Optional)</label>
+                  <select
+                    value={fareForm.passengerCategory}
+                    onChange={(e) => setFareForm({ ...fareForm, passengerCategory: e.target.value })}
+                    className="input w-full"
+                  >
+                    <option value="">All Passenger Types</option>
+                    <option value="ADULT">Adult (5+ years)</option>
+                    <option value="CHILD">Child (Less than 5 years)</option>
+                  </select>
+                  <p className="text-xs text-muted-foreground mt-1">Scope pricing to specific passenger type</p>
+                </div>
+
+                <div>
+                  <label className="label">Nationality (Optional)</label>
+                  <select
+                    value={fareForm.nationality}
+                    onChange={(e) => setFareForm({ ...fareForm, nationality: e.target.value })}
+                    className="input w-full"
+                  >
+                    <option value="">All Nationalities</option>
+                    <option value="Ethiopian">Ethiopian</option>
+                    <option value="Djiboutian">Djiboutian</option>
+                    <option value="Other">Other</option>
+                  </select>
+                </div>
               </div>
 
               <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
@@ -846,28 +895,44 @@ export default function PricingPage() {
                   <input
                     type="number"
                     min="0"
-                    step="0.01"
+                    step="1"
                     value={segmentForm.baseFare}
                     onChange={(e) => setSegmentForm({ ...segmentForm, baseFare: e.target.value })}
                     className="input w-full"
-                    placeholder="e.g., 150.00"
+                    placeholder="e.g., 150"
                     required
                   />
                 </div>
               </div>
 
-              <div>
-                <label className="label">Nationality (Optional)</label>
-                <select
-                  value={segmentForm.nationality}
-                  onChange={(e) => setSegmentForm({ ...segmentForm, nationality: e.target.value })}
-                  className="input w-full"
-                >
-                  <option value="">All Nationalities</option>
-                  <option value="Ethiopian">Ethiopian</option>
-                  <option value="Djiboutian">Djiboutian</option>
-                  <option value="Other">Other</option>
-                </select>
+              <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
+                <div>
+                  <label className="label">Passenger Type (Optional)</label>
+                  <select
+                    value={segmentForm.passengerCategory}
+                    onChange={(e) => setSegmentForm({ ...segmentForm, passengerCategory: e.target.value })}
+                    className="input w-full"
+                  >
+                    <option value="">All Passenger Types</option>
+                    <option value="ADULT">Adult (5+ years)</option>
+                    <option value="CHILD">Child (Less than 5 years)</option>
+                  </select>
+                  <p className="text-xs text-muted-foreground mt-1">Scope pricing to specific passenger type</p>
+                </div>
+
+                <div>
+                  <label className="label">Nationality (Optional)</label>
+                  <select
+                    value={segmentForm.nationality}
+                    onChange={(e) => setSegmentForm({ ...segmentForm, nationality: e.target.value })}
+                    className="input w-full"
+                  >
+                    <option value="">All Nationalities</option>
+                    <option value="Ethiopian">Ethiopian</option>
+                    <option value="Djiboutian">Djiboutian</option>
+                    <option value="Other">Other</option>
+                  </select>
+                </div>
               </div>
 
               <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
@@ -900,7 +965,8 @@ export default function PricingPage() {
               <ul className="space-y-1">
                 <li>• <strong>Schedule:</strong> Apply to specific schedule only</li>
                 <li>• <strong>Route Code:</strong> Apply to all schedules on that route</li>
-                <li>• <strong>Nationality:</strong> Override for specific passenger nationalities</li>
+                <li>• <strong>Passenger Type:</strong> ADULT or CHILD pricing</li>
+                <li>• <strong>Nationality:</strong> Override for specific nationalities</li>
                 <li>• <strong>All empty:</strong> Apply globally to all schedules</li>
               </ul>
             )}
@@ -908,6 +974,7 @@ export default function PricingPage() {
               <ul className="space-y-1">
                 <li>• <strong>Segments:</strong> Define pricing for specific stop-to-stop segments</li>
                 <li>• <strong>Stops:</strong> Use sequence numbers from the route</li>
+                <li>• <strong>Passenger Type:</strong> ADULT or CHILD pricing</li>
                 <li>• <strong>Nationality:</strong> Optional scope to specific nationalities</li>
               </ul>
             )}
diff --git a/apps/edr-passenger-web/backoffice/src/app/routes/page.tsx b/apps/edr-passenger-web/backoffice/src/app/routes/page.tsx
index 943b4fb5a..0f56f0e15 100644
--- a/apps/edr-passenger-web/backoffice/src/app/routes/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/routes/page.tsx
@@ -220,28 +220,15 @@ export default function RoutesPage() {
           setOriginStationId(routeStops[0].stationId);
           setDestinationStationId(routeStops[routeStops.length - 1].stationId);
           
-          // Calculate cumulative distance for destination
-          let cumulativeDistance = 0;
-          routeStops.forEach((stop: any, idx: number) => {
-            if (idx > 0) {
-              cumulativeDistance += stop.distanceKm || 0;
-            }
-          });
-          setDestinationDistance(cumulativeDistance);
-          
-          // Calculate distance from origin for middle stops
-          const middleStops = routeStops.slice(1, -1).map((stop: any, idx: number) => {
-            let distFromOrigin = 0;
-            for (let i = 1; i <= idx + 1; i++) {
-              distFromOrigin += routeStops[i].distanceKm || 0;
-            }
-            return {
-              stationId: stop.stationId,
-              sequence: stop.sequence,
-              distanceKm: stop.distanceKm,
-              distanceFromOrigin: distFromOrigin,
-            };
-          });
+          // Last stop's distanceKm is already cumulative from origin
+          setDestinationDistance(routeStops[routeStops.length - 1].distanceKm || 0);
+
+          const middleStops = routeStops.slice(1, -1).map((stop: any) => ({
+            stationId: stop.stationId,
+            sequence: stop.sequence,
+            distanceKm: stop.distanceKm,
+            distanceFromOrigin: stop.distanceKm || 0,
+          }));
           setStops(middleStops);
         }
         setShowModal(true);
diff --git a/apps/edr-passenger-web/backoffice/src/app/schedules/page.tsx b/apps/edr-passenger-web/backoffice/src/app/schedules/page.tsx
index a40fbbc02..1207a01e4 100644
--- a/apps/edr-passenger-web/backoffice/src/app/schedules/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/schedules/page.tsx
@@ -40,6 +40,7 @@ interface Coach {
   number: string;
   coachNumber?: string;
   capacity: number;
+  sequence?: number;
   coachType?: { name: string };
 }
 
@@ -203,14 +204,11 @@ export default function SchedulesPage() {
       departureAt: editForm.departureAt,
       arrivalAt: editForm.arrivalAt,
       status: editForm.status,
-    };
-
-    if (editForm.coachIds.length > 0) {
-      payload.coaches = editForm.coachIds.map((coachId: string, idx: number) => ({
+      coaches: editForm.coachIds.map((coachId: string, idx: number) => ({
         coachId,
         positionNumber: idx + 1,
-      }));
-    }
+      })),
+    };
 
     await updateScheduleMutation.mutateAsync({
       id: editingSchedule.id,
@@ -326,14 +324,20 @@ export default function SchedulesPage() {
       ),
     },
     {
-      key: 'originStation.name',
-      label: 'From',
-      render: (schedule: Schedule) => <span>{schedule.originStation?.name}</span>,
-    },
-    {
-      key: 'destinationStation.name',
-      label: 'To',
-      render: (schedule: Schedule) => <span>{schedule.destinationStation?.name}</span>,
+      key: 'route',
+      label: 'Route',
+      sortable: true,
+      render: (schedule: Schedule) => (
+        <div className="flex items-center gap-2">
+          <span className="text-sm font-medium">
+            {schedule.originStation?.name || 'Unknown'}
+          </span>
+          <span className="text-muted-foreground">→</span>
+          <span className="text-sm font-medium">
+            {schedule.destinationStation?.name || 'Unknown'}
+          </span>
+        </div>
+      ),
     },
     {
       key: 'departureAt',
@@ -630,7 +634,22 @@ export default function SchedulesPage() {
           </div>
 
           <div>
-            <label className="label">Coaches (Optional)</label>
+            <div className="flex items-center justify-between mb-2">
+              <label className="label">Coaches (Optional)</label>
+              <button
+                type="button"
+                onClick={() => {
+                  if (bulkForm.coachIds.length === coaches.length) {
+                    setBulkForm({ ...bulkForm, coachIds: [] });
+                  } else {
+                    setBulkForm({ ...bulkForm, coachIds: coaches.map((c: Coach) => c.id) });
+                  }
+                }}
+                className="text-xs text-primary hover:underline"
+              >
+                {bulkForm.coachIds.length === coaches.length ? 'Deselect All' : 'Select All'}
+              </button>
+            </div>
             <div className="border border-border rounded-lg p-3 max-h-64 overflow-y-auto space-y-2">
               {coaches.length === 0 ? (
                 <p className="text-sm text-muted-foreground">No coaches available</p>
@@ -656,7 +675,7 @@ export default function SchedulesPage() {
                       className="rounded"
                     />
                     <span className="text-sm">
-                      {coach.number || coach.coachNumber} - {coach.coachType?.name} (Cap: {coach.capacity})
+                      Seq {coach.sequence || 'N/A'} - {coach.number || coach.coachNumber} - {coach.coachType?.name} (Cap: {coach.capacity})
                     </span>
                   </label>
                 ))
@@ -765,7 +784,22 @@ export default function SchedulesPage() {
             </div>
 
             <div>
-              <label className="label">Coaches</label>
+              <div className="flex items-center justify-between mb-2">
+                <label className="label">Coaches (Optional)</label>
+                <button
+                  type="button"
+                  onClick={() => {
+                    if (editForm.coachIds.length === coaches.length) {
+                      setEditForm({ ...editForm, coachIds: [] });
+                    } else {
+                      setEditForm({ ...editForm, coachIds: coaches.map((c: Coach) => c.id) });
+                    }
+                  }}
+                  className="text-xs text-primary hover:underline"
+                >
+                  {editForm.coachIds.length === coaches.length ? 'Deselect All' : 'Select All'}
+                </button>
+              </div>
               <div className="border border-border rounded-lg p-3 max-h-64 overflow-y-auto space-y-2">
                 {coaches.length === 0 ? (
                   <p className="text-sm text-muted-foreground">No coaches available</p>
@@ -791,7 +825,7 @@ export default function SchedulesPage() {
                         className="rounded"
                       />
                       <span className="text-sm">
-                        {coach.number || coach.coachNumber} - {coach.coachType?.name} (Cap: {coach.capacity})
+                        Seq {coach.sequence || 'N/A'} - {coach.number || coach.coachNumber} - {coach.coachType?.name} (Cap: {coach.capacity})
                       </span>
                     </label>
                   ))
diff --git a/apps/edr-passenger-web/backoffice/src/app/seats/page.tsx b/apps/edr-passenger-web/backoffice/src/app/seats/page.tsx
index 5d6a1b325..8b1ad4072 100644
--- a/apps/edr-passenger-web/backoffice/src/app/seats/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/seats/page.tsx
@@ -14,6 +14,11 @@ export default function SeatsPage() {
   const [showRemoveModal, setShowRemoveModal] = useState(false);
   const [selectedSeat, setSelectedSeat] = useState<any>(null);
   const [blockReason, setBlockReason] = useState('');
+  const [showBlockCoachModal, setShowBlockCoachModal] = useState(false);
+  const [selectedCoach, setSelectedCoach] = useState<any>(null);
+  const [blockCoachReason, setBlockCoachReason] = useState('');
+  const [showUnblockCoachModal, setShowUnblockCoachModal] = useState(false);
+  const [coachToUnblock, setCoachToUnblock] = useState<any>(null);
   const queryClient = useQueryClient();
 
   const { data: schedulesData } = useQuery({
@@ -68,6 +73,33 @@ export default function SeatsPage() {
   const schedules = schedulesData?.items || schedulesData?.data || [];
   const coaches = seatMapData?.coaches || [];
 
+  const blockCoachMutation = useMutation({
+    mutationFn: async ({ coachId, reason }: any) => {
+      const coachSeats = coaches.find((c: any) => c.id === coachId)?.seats || [];
+      const seatIds = coachSeats.map((s: any) => s.id).filter((id: any) => id);
+      return Promise.all(seatIds.map((seatId: string) => seatsApi.block(seatId, { reason })));
+    },
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ['seatmap'] });
+      setShowBlockCoachModal(false);
+      setSelectedCoach(null);
+      setBlockCoachReason('');
+    },
+  });
+
+  const unblockCoachMutation = useMutation({
+    mutationFn: async ({ coachId }: any) => {
+      const coachSeats = coaches.find((c: any) => c.id === coachId)?.seats || [];
+      const seatIds = coachSeats.map((s: any) => s.id).filter((id: any) => id);
+      return Promise.all(seatIds.map((seatId: string) => seatsApi.unblock(seatId)));
+    },
+    onSuccess: () => {
+      queryClient.invalidateQueries({ queryKey: ['seatmap'] });
+      setShowUnblockCoachModal(false);
+      setCoachToUnblock(null);
+    },
+  });
+
   const toggleCoach = (coachId: string) => {
     const newExpanded = new Set(expandedCoaches);
     if (newExpanded.has(coachId)) {
@@ -100,6 +132,43 @@ export default function SeatsPage() {
     }
   };
 
+  const handleBlockCoach = (coach: any) => {
+    setSelectedCoach(coach);
+    setShowBlockCoachModal(true);
+  };
+
+  const handleUnblockCoach = (coach: any) => {
+    const isBlocked = coach.seats?.some((s: any) => s.status === 'BLOCKED' || s.isBlocked);
+    if (isBlocked) {
+      setCoachToUnblock(coach);
+      setShowUnblockCoachModal(true);
+    }
+  };
+
+  const confirmUnblockCoach = async () => {
+    if (coachToUnblock) {
+      await unblockCoachMutation.mutateAsync({ coachId: coachToUnblock.id });
+    }
+  };
+
+  const isCoachBlocked = (coach: any) => {
+    const seats = (coach.seats || []).filter((s: any) => s.seatNumber && !s.seatNumber.startsWith('-'));
+    return seats.length > 0 && seats.every((s: any) => s.status === 'BLOCKED' || s.isBlocked);
+  };
+
+  const isCoachUnblocked = (coach: any) => {
+    const seats = (coach.seats || []).filter((s: any) => s.seatNumber && !s.seatNumber.startsWith('-'));
+    return seats.length > 0 && seats.every((s: any) => s.status !== 'BLOCKED' && !s.isBlocked);
+  };
+
+  const submitBlockCoach = async () => {
+    if (!blockCoachReason.trim()) {
+      alert('Please provide a reason for blocking');
+      return;
+    }
+    await blockCoachMutation.mutateAsync({ coachId: selectedCoach.id, reason: blockCoachReason });
+  };
+
   const submitBlock = async () => {
     if (!blockReason.trim()) {
       alert('Please provide a reason for blocking');
@@ -346,10 +415,17 @@ export default function SeatsPage() {
     );
   };
 
-  const coachesWithSeats = coaches.filter((coach: any) => {
-    const seats = (coach.seats || []).filter((s: any) => s.seatNumber);
-    return seats.length > 0;
-  });
+  const coachesWithSeats = coaches
+    .filter((coach: any) => {
+      const seats = (coach.seats || []).filter((s: any) => s.seatNumber);
+      return seats.length > 0;
+    })
+    .sort((a: any, b: any) => {
+      // Try multiple sequence field possibilities
+      const seqA = a.positionNumber ?? a.sequence ?? a.coach?.sequence ?? 999;
+      const seqB = b.positionNumber ?? b.sequence ?? b.coach?.sequence ?? 999;
+      return seqA - seqB;
+    });
 
   return (
     <div className="space-y-6">
@@ -389,14 +465,34 @@ export default function SeatsPage() {
           <p className="text-muted-foreground mt-3">Loading seats...</p>
         </div>
       ) : coachesWithSeats.length === 0 ? (
-        <div className="card text-center py-12 text-muted-foreground">
-          <p>No coaches with seats found for this schedule</p>
+        <div className="space-y-6">
+          <div className="card">
+            <label className="label">Select Schedule</label>
+            <select
+              value={selectedSchedule}
+              onChange={(e) => setSelectedSchedule(e.target.value)}
+              className="input"
+            >
+              <option value="">Select a schedule...</option>
+              {schedules.map((schedule: any) => {
+                const trainNumber = schedule.train?.trainNumber || schedule.train?.name || 'N/A';
+                const routeName = schedule.route?.name || 'N/A';
+                const date = schedule.departureAt ? new Date(schedule.departureAt).toLocaleDateString() : 'N/A';
+                return (
+                  <option key={schedule.id} value={schedule.id}>
+                    {trainNumber} - {routeName} - {date}
+                  </option>
+                );
+              })}
+            </select>
+          </div>
+          <div className="card text-center py-12 text-muted-foreground">
+            <p>No coaches with seats found for this schedule</p>
+          </div>
         </div>
       ) : (
         <div className="grid grid-cols-1 lg:grid-cols-2 gap-6">
-          {/* Left Column: Schedule Selector & Legends */}
           <div className="card h-fit sticky top-6 space-y-6">
-            {/* Schedule Selector */}
             <div>
               <label className="label">Select Schedule</label>
               <select
@@ -418,7 +514,6 @@ export default function SeatsPage() {
               </select>
             </div>
 
-            {/* Seat Legends - Vertical */}
             <div className="space-y-3 pt-4 border-t border-gray-200 dark:border-gray-700">
               <h3 className="font-semibold text-sm text-foreground">Seat Status</h3>
               <div className="space-y-2">
@@ -446,14 +541,11 @@ export default function SeatsPage() {
             </div>
           </div>
 
-          {/* Right Column: Coaches with Locomotive - Single Column */}
           <div className="space-y-4 w-80">
-            {/* Locomotive Icon Card */}
             <div className="bg-gradient-to-r from-[rgb(20,113,76)] to-[rgb(15,85,57)] rounded-lg border-2 border-[rgb(20,113,76)] flex items-center justify-center shadow-lg p-6 h-24">
               <Train className="w-14 h-14 text-white" />
             </div>
 
-            {/* Coaches List - Single Column */}
             {coachesWithSeats.map((coach: any, index: number) => {
               const coachData = coachTypesData?.items?.find((c: any) => c.id === coach.id) || coach;
               const coachTypeName = coachData?.coachType?.type || 'Coach';
@@ -461,26 +553,44 @@ export default function SeatsPage() {
               const seats = (coach.seats || []).filter((s: any) => s.seatNumber);
               const isExpanded = expandedCoaches.has(coach.id);
               const seatOrBedLabel = isBedCoach ? 'beds' : 'seats';
+              const sequence = coach.positionNumber ?? coach.sequence ?? coachData?.sequence ?? index + 1;
 
               return (
                 <div key={coach.id} className="border border-gray-200 dark:border-gray-700 rounded-lg overflow-hidden bg-white dark:bg-gray-800/50 shadow-md hover:shadow-lg transition-shadow">
-                  {/* Coach Header */}
-                  <button
-                    onClick={() => toggleCoach(coach.id)}
-                    className="w-full px-4 py-3 flex items-center justify-between bg-gradient-to-r from-[rgb(20,113,76)]/10 to-[rgb(20,113,76)]/5 dark:from-[rgb(20,113,76)]/20 dark:to-[rgb(20,113,76)]/10 hover:from-[rgb(20,113,76)]/20 hover:to-[rgb(20,113,76)]/15 dark:hover:from-[rgb(20,113,76)]/30 dark:hover:to-[rgb(20,113,76)]/20 transition-all border-b border-[rgb(20,113,76)]/20 dark:border-[rgb(20,113,76)]/30"
-                  >
-                    <div className="flex items-center gap-3">
+                  <div className="px-4 py-3 bg-gradient-to-r from-[rgb(20,113,76)]/10 to-[rgb(20,113,76)]/5 dark:from-[rgb(20,113,76)]/20 dark:to-[rgb(20,113,76)]/10 border-b border-[rgb(20,113,76)]/20 dark:border-[rgb(20,113,76)]/30 flex items-center justify-between">
+                    <button
+                      onClick={() => toggleCoach(coach.id)}
+                      className="flex-1 flex items-center gap-3 hover:opacity-75 transition-opacity"
+                    >
                       <div className={`transform transition-transform ${isExpanded ? 'rotate-180' : ''}`}>
                         <ChevronDown className="w-5 h-5 text-[rgb(20,113,76)]" />
                       </div>
                       <div className="text-left">
-                        <p className="font-semibold text-foreground">Coach {coach.coachNumber}</p>
+                        <p className="font-semibold text-foreground">{sequence} - {coach.coachNumber}</p>
                         <p className="text-xs text-muted-foreground">{coachTypeName} • {seats.length} {seatOrBedLabel}</p>
                       </div>
-                    </div>
-                  </button>
+                    </button>
+                    <ActionButton
+                      variant={isCoachBlocked(coach) ? 'danger' : 'secondary'}
+                      size="sm"
+                      onClick={() => isCoachBlocked(coach) ? handleUnblockCoach(coach) : handleBlockCoach(coach)}
+                      className="ml-2"
+                      disabled={!isCoachBlocked(coach) && !isCoachUnblocked(coach)}
+                    >
+                      {isCoachBlocked(coach) ? (
+                        <>
+                          <Unlock className="w-4 h-4" /> Unblock
+                        </>
+                      ) : isCoachUnblocked(coach) ? (
+                        <>
+                          <Lock className="w-4 h-4" /> Block
+                        </>
+                      ) : (
+                        'Mixed Status'
+                      )}
+                    </ActionButton>
+                  </div>
 
-                  {/* Coach Content - Seat Map */}
                   {isExpanded && (
                     <div className="px-4 py-4 bg-white dark:bg-gray-900/50 border-t border-gray-200 dark:border-gray-700">
                       <div className="bg-gray-50 dark:bg-gray-900/30 rounded-lg p-3 inline-block">
@@ -580,6 +690,96 @@ export default function SeatsPage() {
           </div>
         </div>
       </Modal>
+
+      <Modal
+        isOpen={showBlockCoachModal}
+        onClose={() => {
+          setShowBlockCoachModal(false);
+          setSelectedCoach(null);
+          setBlockCoachReason('');
+        }}
+        title="Block Coach"
+        size="md"
+      >
+        <div className="space-y-4">
+          <p className="text-sm text-muted-foreground">
+            Block all seats in Coach <strong>{selectedCoach?.coachNumber}</strong>
+          </p>
+          <div className="bg-red-50 border border-red-200 rounded-lg p-3">
+            <p className="text-sm text-red-800">
+              This will block all {selectedCoach?.seats?.length || 0} seats in this coach.
+            </p>
+          </div>
+          <div>
+            <label className="label">Reason for Blocking *</label>
+            <textarea
+              className="input"
+              rows={3}
+              value={blockCoachReason}
+              onChange={(e) => setBlockCoachReason(e.target.value)}
+              placeholder="e.g., Major maintenance, Safety inspection, Temporary withdrawal"
+            />
+          </div>
+          <div className="flex justify-end gap-2">
+            <ActionButton
+              variant="secondary"
+              onClick={() => {
+                setShowBlockCoachModal(false);
+                setSelectedCoach(null);
+                setBlockCoachReason('');
+              }}
+            >
+              Cancel
+            </ActionButton>
+            <ActionButton
+              variant="danger"
+              onClick={submitBlockCoach}
+              loading={blockCoachMutation.isPending}
+              disabled={!blockCoachReason.trim()}
+            >
+              Block Coach
+            </ActionButton>
+          </div>
+        </div>
+      </Modal>
+
+      <Modal
+        isOpen={showUnblockCoachModal}
+        onClose={() => {
+          setShowUnblockCoachModal(false);
+          setCoachToUnblock(null);
+        }}
+        title="Unblock Coach"
+        size="md"
+      >
+        <div className="space-y-4">
+          <p className="text-sm text-muted-foreground">
+            Unblock all seats in Coach <strong>{coachToUnblock?.coachNumber}</strong>
+          </p>
+          <div className="bg-green-50 border border-green-200 rounded-lg p-3">
+            <p className="text-sm text-green-800">
+              This will unblock all {coachToUnblock?.seats?.filter((s: any) => s.status === 'BLOCKED' || s.isBlocked).length || 0} blocked seats in this coach.
+            </p>
+          </div>
+          <div className="flex justify-end gap-2">
+            <ActionButton
+              variant="secondary"
+              onClick={() => {
+                setShowUnblockCoachModal(false);
+                setCoachToUnblock(null);
+              }}
+            >
+              Cancel
+            </ActionButton>
+            <ActionButton
+              onClick={confirmUnblockCoach}
+              loading={unblockCoachMutation.isPending}
+            >
+              Unblock Coach
+            </ActionButton>
+          </div>
+        </div>
+      </Modal>
     </div>
   );
 }
diff --git a/apps/edr-passenger-web/backoffice/src/app/stations/page.tsx b/apps/edr-passenger-web/backoffice/src/app/stations/page.tsx
index b966d9a9b..97a1cf7ba 100644
--- a/apps/edr-passenger-web/backoffice/src/app/stations/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/stations/page.tsx
@@ -2,7 +2,7 @@
 
 import { useState } from 'react';
 import { useQuery, useMutation, useQueryClient } from '@tanstack/react-query';
-import { MapPin, Globe, Plus, Edit, Trash2 } from 'lucide-react';
+import { Globe, Plus, Edit, Trash2 } from 'lucide-react';
 import DataTable from '@/components/ui/DataTable';
 import Badge from '@/components/ui/Badge';
 import ActionButton from '@/components/ui/ActionButton';
@@ -11,6 +11,15 @@ import ConfirmDialog from '@/components/ui/ConfirmDialog';
 import { stationsApi } from '@/lib/api';
 import { Station } from '@/types';
 
+const TIMEZONES = [
+  'Africa/Addis_Ababa',
+  'Africa/Johannesburg',
+  'Africa/Cairo',
+  'Africa/Lagos',
+  'Asia/Kolkata',
+  'UTC',
+];
+
 export default function StationsPage() {
   const [filters, setFilters] = useState({ search: '', country: '', operational: '' });
   const [showModal, setShowModal] = useState(false);
@@ -51,6 +60,13 @@ export default function StationsPage() {
   const handleSubmit = async (e: React.FormEvent<HTMLFormElement>) => {
     e.preventDefault();
     const formData = new FormData(e.currentTarget);
+    const sequence = parseInt(formData.get('sequence') as string);
+    
+    if (isNaN(sequence)) {
+      alert('Sequence Number is required');
+      return;
+    }
+
     const stationData = {
       code: formData.get('code') as string,
       name: formData.get('name') as string,
@@ -59,6 +75,7 @@ export default function StationsPage() {
       lat: parseFloat(formData.get('lat') as string) || null,
       lng: parseFloat(formData.get('lng') as string) || null,
       timezone: formData.get('timezone') as string,
+      sequence,
       isOperational: formData.get('isOperational') === 'true',
     };
 
@@ -81,6 +98,14 @@ export default function StationsPage() {
   };
 
   const columns = [
+    {
+      key: 'sequence',
+      label: 'Sequence',
+      sortable: true,
+      render: (station: any) => (
+        <span className="font-mono font-semibold text-sm">{station.sequence || 0}</span>
+      ),
+    },
     {
       key: 'code',
       label: 'Code',
@@ -110,26 +135,7 @@ export default function StationsPage() {
         </div>
       ),
     },
-    {
-      key: 'coordinates',
-      label: 'Coordinates',
-      render: (station: any) => {
-        const lat = station.lat ? parseFloat(station.lat) : null;
-        const lng = station.lng ? parseFloat(station.lng) : null;
-        
-        return (
-          <div className="flex items-center gap-2">
-            <MapPin className="h-4 w-4 text-muted-foreground" />
-            <span className="text-sm font-mono">
-              {lat && lng && !isNaN(lat) && !isNaN(lng)
-                ? `${lat.toFixed(4)}, ${lng.toFixed(4)}`
-                : 'N/A'
-              }
-            </span>
-          </div>
-        );
-      },
-    },
+
     {
       key: 'isOperational',
       label: 'Status',
@@ -139,13 +145,6 @@ export default function StationsPage() {
         </Badge>
       ),
     },
-    {
-      key: 'timezone',
-      label: 'Timezone',
-      render: (station: any) => (
-        <span className="text-sm">{station.timezone || 'N/A'}</span>
-      ),
-    },
   ];
 
   const actions = [
@@ -328,14 +327,30 @@ export default function StationsPage() {
               />
             </div>
             <div>
-              <label className="label">Timezone</label>
-              <input
-                type="text"
+              <label className="label">Timezone *</label>
+              <select
                 name="timezone"
                 className="input"
                 defaultValue={editingStation?.timezone || 'Africa/Addis_Ababa'}
-                placeholder="e.g., Africa/Addis_Ababa"
+                required
+              >
+                {TIMEZONES.map((tz) => (
+                  <option key={tz} value={tz}>{tz}</option>
+                ))}
+              </select>
+            </div>
+            <div>
+              <label className="label">Sequence Number *</label>
+              <input
+                type="number"
+                name="sequence"
+                className="input"
+                defaultValue={editingStation?.sequence || 0}
+                min="0"
+                required
+                placeholder="e.g., 1"
               />
+              <p className="text-xs text-muted-foreground mt-1">Used for ordering stations in routes</p>
             </div>
             <div>
               <label className="label">Status</label>
diff --git a/apps/edr-passenger-web/backoffice/src/app/tickets/page.tsx b/apps/edr-passenger-web/backoffice/src/app/tickets/page.tsx
index 5bb7fccb2..e1dc12a33 100644
--- a/apps/edr-passenger-web/backoffice/src/app/tickets/page.tsx
+++ b/apps/edr-passenger-web/backoffice/src/app/tickets/page.tsx
@@ -2,19 +2,35 @@
 
 import { useState } from 'react';
 import { useQuery, useMutation, useQueryClient } from '@tanstack/react-query';
-import { Download, RefreshCw, CheckCircle, Trash2 } from 'lucide-react';
+import { LogIn, Trash2 } from 'lucide-react';
+import { Download } from 'lucide-react';
 import DataTable from '@/components/ui/DataTable';
 import Badge from '@/components/ui/Badge';
 import ActionButton from '@/components/ui/ActionButton';
 import ConfirmDialog from '@/components/ui/ConfirmDialog';
-import { ticketsApi, apiClient } from '@/lib/api';
-import { formatDateTime } from '@/lib/utils';
+import Modal from '@/components/ui/Modal';
+import { ticketsApi, apiClient, schedulesApi, stationsApi } from '@/lib/api';
+import { formatDateTime, formatCurrency } from '@/lib/utils';
 
 export default function TicketsPage() {
-  const [filters, setFilters] = useState({ search: '', status: '' });
+  const [filters, setFilters] = useState({ search: '', status: '', originStationId: '', destinationStationId: '', tripDate: '' });
   const [deleteConfirmOpen, setDeleteConfirmOpen] = useState(false);
   const [ticketToDelete, setTicketToDelete] = useState<any>(null);
+  const [boardConfirmOpen, setBoardConfirmOpen] = useState(false);
+  const [ticketToBoard, setTicketToBoard] = useState<any>(null);
   const [successMessage, setSuccessMessage] = useState('');
+  const [detailsModalOpen, setDetailsModalOpen] = useState(false);
+  const [selectedTicket, setSelectedTicket] = useState<any>(null);
+  const [exportModalOpen, setExportModalOpen] = useState(false);
+  const [selectedColumns, setSelectedColumns] = useState<Record<string, boolean>>({
+    ticketNumber: true,
+    booking: true,
+    trip: true,
+    seat: true,
+    seatClass: true,
+    amount: true,
+    status: true,
+  });
   const queryClient = useQueryClient();
 
   const { data, isLoading, error } = useQuery({
@@ -22,27 +38,22 @@ export default function TicketsPage() {
     queryFn: () => ticketsApi.getAll({ ...filters, skip: 0, take: 50 }),
   });
 
-  const regenerateMutation = useMutation({
-    mutationFn: ticketsApi.regenerate,
-    onSuccess: () => {
-      queryClient.invalidateQueries({ queryKey: ['tickets'] });
-      setSuccessMessage('Ticket regenerated successfully');
-      setTimeout(() => setSuccessMessage(''), 3000);
-    },
-    onError: (error: any) => {
-      alert(`Error: ${error.message || 'Failed to regenerate ticket'}`);
-    },
+  const { data: stationsData } = useQuery({
+    queryKey: ['stations'],
+    queryFn: () => stationsApi.getAll(),
   });
 
-  const validateMutation = useMutation({
-    mutationFn: ({ ticketId, data }: any) => ticketsApi.validate(ticketId, data),
+  const boardMutation = useMutation({
+    mutationFn: ({ ticketId }: any) => ticketsApi.validate(ticketId, { status: 'USED', boardedAt: new Date().toISOString() }),
     onSuccess: () => {
       queryClient.invalidateQueries({ queryKey: ['tickets'] });
-      setSuccessMessage('Ticket validated successfully');
+      setBoardConfirmOpen(false);
+      setTicketToBoard(null);
+      setSuccessMessage('Ticket boarded successfully');
       setTimeout(() => setSuccessMessage(''), 3000);
     },
     onError: (error: any) => {
-      alert(`Error: ${error.message || 'Failed to validate ticket'}`);
+      alert(`Error: ${error.message || 'Failed to board ticket'}`);
     },
   });
 
@@ -61,17 +72,15 @@ export default function TicketsPage() {
     },
   });
 
-  const handleRegenerate = async (ticket: any) => {
-    if (window.confirm(`Regenerate QR code for ticket ${ticket.ticketNumber}?`)) {
-      await regenerateMutation.mutateAsync(ticket.id);
-    }
+  const handleBoard = (ticket: any) => {
+    setTicketToBoard(ticket);
+    setBoardConfirmOpen(true);
   };
 
-  const handleValidate = async (ticket: any) => {
-    await validateMutation.mutateAsync({
-      ticketId: ticket.id,
-      data: { validatedAt: new Date().toISOString() },
-    });
+  const handleConfirmBoard = async () => {
+    if (ticketToBoard) {
+      await boardMutation.mutateAsync({ ticketId: ticketToBoard.id });
+    }
   };
 
   const handleDeleteClick = (ticket: any) => {
@@ -85,6 +94,50 @@ export default function TicketsPage() {
     }
   };
 
+  const handleExportTickets = async () => {
+    setExportModalOpen(true);
+  };
+
+  const confirmExport = () => {
+    const cols = Object.entries(selectedColumns)
+      .filter(([, selected]) => selected)
+      .map(([col]) => col);
+    
+    if (cols.length === 0) {
+      alert('Please select at least one column');
+      return;
+    }
+
+    const csv = [
+      cols.join(','),
+      ...data?.items?.map((ticket: any) => {
+        const values = cols.map(col => {
+          switch(col) {
+            case 'ticketNumber': return ticket.ticketNumber || '';
+            case 'booking': return ticket.booking?.bookingRef || '';
+            case 'trip': return `${ticket.schedule?.originStation?.name || ''}-${ticket.schedule?.destinationStation?.name || ''}`;
+            case 'coach': return ticket.seat?.coach?.number || '';
+            case 'seat': return ticket.seat?.seatNumber || '';
+            case 'seatClass': return ticket.seat?.coach?.coachType?.name || '';
+            case 'amount': return formatCurrency((ticket.booking?.totalMinor || 0), ticket.booking?.currency || 'ETB');
+            case 'status': return ticket.status || '';
+            case 'boarded': return ticket.boardedAt ? 'Yes' : 'No';
+            default: return '';
+          }
+        });
+        return values.map(v => `"${v}"`).join(',');
+      }) || []
+    ].join('\n');
+    
+    const blob = new Blob([csv], { type: 'text/csv' });
+    const url = window.URL.createObjectURL(blob);
+    const a = document.createElement('a');
+    a.href = url;
+    a.download = `tickets-${new Date().toISOString().split('T')[0]}.csv`;
+    a.click();
+    setExportModalOpen(false);
+  };
+
   const columns = [
     {
       key: 'ticketNumber',
@@ -123,54 +176,60 @@ export default function TicketsPage() {
     {
       key: 'seat',
       label: 'Seat',
+      sortable: true,
       render: (ticket: any) => (
-        <span className="font-mono">{ticket.seat?.seatNumber || 'N/A'}</span>
+        <div>
+          <div className="font-mono font-semibold">Coach {ticket.seat?.coach?.number || 'N/A'} - Seat {ticket.seat?.seatNumber || 'N/A'}</div>
+          <div className="text-xs text-muted-foreground">{ticket.seat?.coach?.coachType?.name || 'N/A'}</div>
+        </div>
       ),
     },
+    {
+      key: 'amount',
+      label: 'Amount',
+      sortable: true,
+      render: (ticket: any) => formatCurrency(ticket.booking?.totalMinor || 0, ticket.booking?.currency || 'ETB'),
+    },
     {
       key: 'status',
       label: 'Status',
+      sortable: true,
       render: (ticket: any) => (
-        <Badge variant="status" status={ticket.status || 'PENDING'}>
-          {ticket.status || 'PENDING'}
+        <Badge variant="status" status={ticket.status || 'ACTIVE'}>
+          {ticket.status || 'ACTIVE'}
         </Badge>
       ),
     },
     {
-      key: 'validated',
-      label: 'Validated',
+      key: 'boarded',
+      label: 'Boarded',
       render: (ticket: any) => (
-        ticket.validatedAt ? (
+        ticket.boardedAt ? (
           <div className="flex items-center gap-1 text-green-600 dark:text-green-400">
-            <CheckCircle className="h-4 w-4" />
-            <span className="text-sm">{formatDateTime(ticket.validatedAt)}</span>
+            <span className="text-sm">{formatDateTime(ticket.boardedAt)}</span>
           </div>
         ) : (
-          <span className="text-sm text-muted-foreground">Not validated</span>
+          <span className="text-sm text-muted-foreground">Not boarded</span>
         )
       ),
     },
-    {
-      key: 'createdAt',
-      label: 'Created',
-      sortable: true,
-      render: (ticket: any) => formatDateTime(ticket.createdAt),
-    },
   ];
 
   const actions = [
     {
-      label: 'Check-in',
-      onClick: handleValidate,
+      label: 'Board',
+      onClick: handleBoard,
       variant: 'primary' as const,
-      icon: CheckCircle,
-      show: (ticket: any) => !ticket.validatedAt,
+      icon: LogIn,
+      show: (ticket: any) => ticket.status !== 'USED' && !ticket.boardedAt,
     },
     {
-      label: 'Regenerate',
-      onClick: handleRegenerate,
+      label: 'Details',
+      onClick: (ticket: any) => {
+        setSelectedTicket(ticket);
+        setDetailsModalOpen(true);
+      },
       variant: 'secondary' as const,
-      icon: RefreshCw,
     },
     {
       label: 'Delete',
@@ -180,6 +239,8 @@ export default function TicketsPage() {
     },
   ];
 
+  const stations = stationsData?.items || [];
+
   return (
     <div className="space-y-6">
       <div className="flex items-center justify-between">
@@ -187,7 +248,7 @@ export default function TicketsPage() {
           <h1 className="text-2xl font-bold text-foreground">Tickets</h1>
           <p className="text-muted-foreground">Manage tickets and validations</p>
         </div>
-        <ActionButton icon={Download} variant="secondary">Export</ActionButton>
+        <ActionButton icon={Download} variant="secondary" onClick={handleExportTickets}>Export</ActionButton>
       </div>
 
       {/* Filters */}
@@ -202,17 +263,52 @@ export default function TicketsPage() {
             Error loading tickets: {error instanceof Error ? error.message : 'Unknown error'}
           </div>
         )}
-        <div className="grid grid-cols-1 md:grid-cols-3 gap-4">
+        <div className="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-5 gap-4">
           <div>
             <label className="label">Search</label>
             <input
               type="text"
-              placeholder="Search by ticket number or booking ref..."
+              placeholder="Search by ticket number..."
               className="input"
               value={filters.search}
               onChange={(e) => setFilters({ ...filters, search: e.target.value })}
             />
           </div>
+          <div>
+            <label className="label">Origin</label>
+            <select
+              className="input"
+              value={filters.originStationId}
+              onChange={(e) => setFilters({ ...filters, originStationId: e.target.value })}
+            >
+              <option value="">All Origins</option>
+              {stations.map((station: any) => (
+                <option key={station.id} value={station.id}>{station.name}</option>
+              ))}
+            </select>
+          </div>
+          <div>
+            <label className="label">Destination</label>
+            <select
+              className="input"
+              value={filters.destinationStationId}
+              onChange={(e) => setFilters({ ...filters, destinationStationId: e.target.value })}
+            >
+              <option value="">All Destinations</option>
+              {stations.map((station: any) => (
+                <option key={station.id} value={station.id}>{station.name}</option>
+              ))}
+            </select>
+          </div>
+          <div>
+            <label className="label">Trip Date</label>
+            <input
+              type="date"
+              className="input"
+              value={filters.tripDate}
+              onChange={(e) => setFilters({ ...filters, tripDate: e.target.value })}
+            />
+          </div>
           <div>
             <label className="label">Status</label>
             <select
@@ -224,7 +320,6 @@ export default function TicketsPage() {
               <option value="ACTIVE">Active</option>
               <option value="USED">Used</option>
               <option value="CANCELLED">Cancelled</option>
-              <option value="EXPIRED">Expired</option>
             </select>
           </div>
         </div>
@@ -239,6 +334,21 @@ export default function TicketsPage() {
         emptyMessage="No tickets found"
       />
 
+      {/* Board Confirmation Dialog */}
+      <ConfirmDialog
+        isOpen={boardConfirmOpen}
+        onClose={() => {
+          setBoardConfirmOpen(false);
+          setTicketToBoard(null);
+        }}
+        onConfirm={handleConfirmBoard}
+        title="Board Ticket"
+        message={`Are you sure you want to board ticket ${ticketToBoard?.ticketNumber}? This will mark the ticket as USED.`}
+        confirmText="Board"
+        cancelText="Cancel"
+        isLoading={boardMutation.isPending}
+      />
+
       {/* Delete Confirmation Dialog */}
       <ConfirmDialog
         isOpen={deleteConfirmOpen}
@@ -254,6 +364,154 @@ export default function TicketsPage() {
         isLoading={deleteMutation.isPending}
         isDanger={true}
       />
+
+      {/* Ticket Details Modal */}
+      <Modal
+        isOpen={detailsModalOpen}
+        onClose={() => {
+          setDetailsModalOpen(false);
+          setSelectedTicket(null);
+        }}
+        title="Ticket Details"
+        size="lg"
+      >
+        {selectedTicket && (
+          <div className="space-y-6">
+            <div className="grid grid-cols-1 md:grid-cols-2 gap-6">
+              <div>
+                <p className="text-sm text-muted-foreground">Ticket Number</p>
+                <p className="font-mono font-semibold text-lg">{selectedTicket.ticketNumber}</p>
+              </div>
+              <div>
+                <p className="text-sm text-muted-foreground">Status</p>
+                <div className="mt-1">
+                  <Badge variant="status" status={selectedTicket.status || 'ACTIVE'}>
+                    {selectedTicket.status || 'ACTIVE'}
+                  </Badge>
+                </div>
+              </div>
+            </div>
+
+            <div className="border-t pt-4">
+              <h3 className="font-semibold mb-3">Booking Information</h3>
+              <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
+                <div>
+                  <p className="text-sm text-muted-foreground">Booking Reference</p>
+                  <p className="font-medium">{selectedTicket.booking?.bookingRef || 'N/A'}</p>
+                </div>
+                <div>
+                  <p className="text-sm text-muted-foreground">Passenger</p>
+                  <p className="font-medium">{selectedTicket.booking?.passenger?.fullName || selectedTicket.booking?.contactEmail || 'N/A'}</p>
+                </div>
+                <div>
+                  <p className="text-sm text-muted-foreground">Amount</p>
+                  <p className="font-medium">{formatCurrency(selectedTicket.booking?.totalMinor || 0, selectedTicket.booking?.currency || 'ETB')}</p>
+                </div>
+              </div>
+            </div>
+
+            <div className="border-t pt-4">
+              <h3 className="font-semibold mb-3">Trip Information</h3>
+              <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
+                <div>
+                  <p className="text-sm text-muted-foreground">Route</p>
+                  <p className="font-medium">
+                    {selectedTicket.schedule?.originStation?.name || 'N/A'} → {selectedTicket.schedule?.destinationStation?.name || 'N/A'}
+                  </p>
+                </div>
+                <div>
+                  <p className="text-sm text-muted-foreground">Departure</p>
+                  <p className="font-medium">{selectedTicket.schedule?.departureAt ? formatDateTime(selectedTicket.schedule.departureAt) : 'N/A'}</p>
+                </div>
+              </div>
+            </div>
+
+            <div className="border-t pt-4">
+              <h3 className="font-semibold mb-3">Seat Information</h3>
+              <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
+                <div>
+                  <p className="text-sm text-muted-foreground">Coach</p>
+                  <p className="font-mono font-semibold">{selectedTicket.seat?.coach?.number || 'N/A'}</p>
+                </div>
+                <div>
+                  <p className="text-sm text-muted-foreground">Seat Number</p>
+                  <p className="font-mono font-semibold">{selectedTicket.seat?.seatNumber || 'N/A'}</p>
+                </div>
+                <div>
+                  <p className="text-sm text-muted-foreground">Class</p>
+                  <p className="font-medium">{selectedTicket.seat?.coach?.coachType?.name || 'N/A'}</p>
+                </div>
+              </div>
+            </div>
+
+            {selectedTicket.boardedAt && (
+              <div className="border-t pt-4 bg-green-50 dark:bg-green-900/20 rounded-lg p-4">
+                <p className="text-sm text-muted-foreground">Boarded At</p>
+                <p className="font-medium text-green-700 dark:text-green-400">{formatDateTime(selectedTicket.boardedAt)}</p>
+              </div>
+            )}
+
+            <div className="flex justify-end gap-2 pt-4">
+              <ActionButton
+                variant="secondary"
+                onClick={() => {
+                  setDetailsModalOpen(false);
+                  setSelectedTicket(null);
+                }}
+              >
+                Close
+              </ActionButton>
+            </div>
+          </div>
+        )}
+      </Modal>
+
+      {/* Export Columns Modal */}
+      <Modal
+        isOpen={exportModalOpen}
+        onClose={() => setExportModalOpen(false)}
+        title="Export Tickets - Select Columns"
+        size="md"
+      >
+        <div className="space-y-4">
+          <p className="text-sm text-muted-foreground">Select which columns to include in the export</p>
+          
+          <div className="space-y-3 max-h-96 overflow-y-auto">
+            {[
+              { key: 'ticketNumber', label: 'Ticket Number' },
+              { key: 'booking', label: 'Booking Reference & Passenger' },
+              { key: 'trip', label: 'Trip (Origin → Destination)' },
+              { key: 'coach', label: 'Coach Number' },
+              { key: 'seat', label: 'Seat Number' },
+              { key: 'seatClass', label: 'Seat Class' },
+              { key: 'amount', label: 'Amount' },
+              { key: 'status', label: 'Status' },
+              { key: 'boarded', label: 'Boarded Status' },
+            ].map((col) => (
+              <label key={col.key} className="flex items-center gap-3 p-2 hover:bg-gray-50 dark:hover:bg-gray-900/50 rounded cursor-pointer">
+                <input
+                  type="checkbox"
+                  checked={selectedColumns[col.key] || false}
+                  onChange={(e) =>
+                    setSelectedColumns({ ...selectedColumns, [col.key]: e.target.checked })
+                  }
+                  className="w-4 h-4 rounded border-gray-300"
+                />
+                <span className="text-sm font-medium">{col.label}</span>
+              </label>
+            ))}
+          </div>
+
+          <div className="flex justify-end gap-2 pt-4 border-t">
+            <ActionButton variant="secondary" onClick={() => setExportModalOpen(false)}>
+              Cancel
+            </ActionButton>
+            <ActionButton onClick={confirmExport}>
+              Export CSV
+            </ActionButton>
+          </div>
+        </div>
+      </Modal>
     </div>
   );
 }
diff --git a/apps/edr-passenger-web/backoffice/src/components/layout/Header.tsx b/apps/edr-passenger-web/backoffice/src/components/layout/Header.tsx
index 8ea9fa882..ac0730113 100644
--- a/apps/edr-passenger-web/backoffice/src/components/layout/Header.tsx
+++ b/apps/edr-passenger-web/backoffice/src/components/layout/Header.tsx
@@ -1,6 +1,6 @@
 'use client';
 
-import { Bell, LogOut, Moon, Sun, ChevronDown } from 'lucide-react';
+import { Bell, LogOut, Moon, Sun, ChevronDown, HelpCircle } from 'lucide-react';
 import { useAuthStore } from '@/lib/auth-store';
 import { useTheme } from '@/lib/theme-store';
 import { useState } from 'react';
@@ -19,6 +19,16 @@ export default function Header() {
       </div>
 
       <div className="flex items-center gap-3">
+        {/* Help Documentation */}
+        <Link
+          href="/docs"
+          className="rounded-lg p-2 hover:bg-gray-100 dark:hover:bg-slate-800 transition-colors"
+          title="View Documentation"
+          target="_blank"
+        >
+          <HelpCircle className="h-5 w-5 text-[rgb(20,113,76)] dark:text-slate-400" />
+        </Link>
+
         {/* Notifications */}
         <div className="relative">
           <button 
diff --git a/apps/edr-passenger-web/backoffice/src/components/layout/Sidebar.tsx b/apps/edr-passenger-web/backoffice/src/components/layout/Sidebar.tsx
index 6192bbc61..e2f2fa63d 100644
--- a/apps/edr-passenger-web/backoffice/src/components/layout/Sidebar.tsx
+++ b/apps/edr-passenger-web/backoffice/src/components/layout/Sidebar.tsx
@@ -32,7 +32,8 @@ import {
   Moon,
   Sun,
   Armchair,
-  Grid3x3
+  Grid3x3,
+  Banknote
 } from 'lucide-react';
 import { useAuthStore } from '@/lib/auth-store';
 import { cn } from '@/lib/utils';
@@ -69,6 +70,7 @@ const navigationSections = [
     title: 'Financial',
     items: [
       { name: 'Pricing & Fares', href: '/pricing', icon: DollarSign },
+      { name: 'Currencies', href: '/currencies', icon: Banknote },
       { name: 'Payments', href: '/payments', icon: CreditCard },
       { name: 'Promo Codes', href: '/promos', icon: Gift },
     ]
diff --git a/apps/edr-passenger-web/backoffice/src/components/ui/DataTable.tsx b/apps/edr-passenger-web/backoffice/src/components/ui/DataTable.tsx
index 96b6507b9..64dc75e15 100644
--- a/apps/edr-passenger-web/backoffice/src/components/ui/DataTable.tsx
+++ b/apps/edr-passenger-web/backoffice/src/components/ui/DataTable.tsx
@@ -10,6 +10,7 @@ interface Column<T> {
   key: string;
   label: string;
   sortable?: boolean;
+  filterable?: boolean;
   render?: (item: T) => ReactNode;
   width?: string;
 }
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index 8453d84d4..d168253e9 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -416,6 +416,9 @@ importers:
       '@nestjs/jwt':
         specifier: ^10.2.0
         version: 10.2.0(@nestjs/common@11.1.24(class-transformer@0.5.1)(class-validator@0.14.4)(reflect-metadata@0.2.2)(rxjs@7.8.2))
+      '@nestjs/microservices':
+        specifier: ^11.1.24
+        version: 11.1.24(@nestjs/common@11.1.24(class-transformer@0.5.1)(class-validator@0.14.4)(reflect-metadata@0.2.2)(rxjs@7.8.2))(@nestjs/core@11.1.24)(amqp-connection-manager@5.0.0(amqplib@0.10.9))(amqplib@0.10.9)(reflect-metadata@0.2.2)(rxjs@7.8.2)
       '@nestjs/passport':
         specifier: ^10.0.3
         version: 10.0.3(@nestjs/common@11.1.24(class-transformer@0.5.1)(class-validator@0.14.4)(reflect-metadata@0.2.2)(rxjs@7.8.2))(passport@0.7.0)
@@ -14401,6 +14404,18 @@ snapshots:
       class-transformer: 0.5.1
       class-validator: 0.14.4
 
+  '@nestjs/microservices@11.1.24(@nestjs/common@11.1.24(class-transformer@0.5.1)(class-validator@0.14.4)(reflect-metadata@0.2.2)(rxjs@7.8.2))(@nestjs/core@11.1.24)(amqp-connection-manager@5.0.0(amqplib@0.10.9))(amqplib@0.10.9)(reflect-metadata@0.2.2)(rxjs@7.8.2)':
+    dependencies:
+      '@nestjs/common': 11.1.24(class-transformer@0.5.1)(class-validator@0.14.4)(reflect-metadata@0.2.2)(rxjs@7.8.2)
+      '@nestjs/core': 11.1.24(@nestjs/common@11.1.24(class-transformer@0.5.1)(class-validator@0.14.4)(reflect-metadata@0.2.2)(rxjs@7.8.2))(@nestjs/microservices@11.1.24)(@nestjs/platform-express@11.1.24)(reflect-metadata@0.2.2)(rxjs@7.8.2)
+      iterare: 1.2.1
+      reflect-metadata: 0.2.2
+      rxjs: 7.8.2
+      tslib: 2.8.1
+    optionalDependencies:
+      amqp-connection-manager: 5.0.0(amqplib@0.10.9)
+      amqplib: 0.10.9
+
   '@nestjs/microservices@11.1.24(@nestjs/common@11.1.24(class-transformer@0.5.1)(class-validator@0.14.4)(reflect-metadata@0.2.2)(rxjs@7.8.2))(@nestjs/core@11.1.24)(amqp-connection-manager@5.0.0(amqplib@2.0.1))(amqplib@2.0.1)(reflect-metadata@0.2.2)(rxjs@7.8.2)':
     dependencies:
       '@nestjs/common': 11.1.24(class-transformer@0.5.1)(class-validator@0.14.4)(reflect-metadata@0.2.2)(rxjs@7.8.2)
@@ -18562,6 +18577,12 @@ snapshots:
       amqplib: 0.10.9
       promise-breaker: 6.0.0
 
+  amqp-connection-manager@5.0.0(amqplib@0.10.9):
+    dependencies:
+      amqplib: 0.10.9
+      promise-breaker: 6.0.0
+    optional: true
+
   amqp-connection-manager@5.0.0(amqplib@2.0.1):
     dependencies:
       amqplib: 2.0.1