diff --git a/apps/edr-freight-api/src/modules/empty-return-requests/empty-return-requests.service.ts b/apps/edr-freight-api/src/modules/empty-return-requests/empty-return-requests.service.ts
index aae59de39..424ff2357 100644
--- a/apps/edr-freight-api/src/modules/empty-return-requests/empty-return-requests.service.ts
+++ b/apps/edr-freight-api/src/modules/empty-return-requests/empty-return-requests.service.ts
@@ -54,6 +54,33 @@ export interface EmptyReturnQuote {
   unavailableReason: string | null;
 }
 
+/** A queue row: the request plus the booking and payer names staff read it by. */
+export type EmptyReturnRequestRow = Pick<
+  EmptyReturnRequest,
+  | 'id'
+  | 'bookingId'
+  | 'companyId'
+  | 'status'
+  | 'containerNumbers'
+  | 'containerCount'
+  | 'quotedUnitAmount'
+  | 'quotedTotalAmount'
+  | 'currency'
+  | 'invoiceId'
+  | 'paidAt'
+  | 'requestedReturnDate'
+  | 'truckPlateNumber'
+  | 'truckDriverName'
+  | 'truckType'
+  | 'scheduledAt'
+  | 'submittedByUserId'
+  | 'submittedAt'
+  | 'reviewedByStaffId'
+  | 'reviewedAt'
+  | 'rejectionReason'
+  | 'completedAt'
+> & { bookingReference: string | null; companyName: string | null };
+
 export interface EmptyReturnEligibility {
   eligible: boolean;
   /** Why the customer cannot request one, when `eligible` is false. */
@@ -82,13 +109,34 @@ export class EmptyReturnRequestsService {
   async findAll(filter: {
     status?: EmptyReturnRequestStatus;
     bookingId?: string;
-  }): Promise<
-    Array<EmptyReturnRequest & { bookingReference: string | null; companyName: string | null }>
-  > {
+  }): Promise<EmptyReturnRequestRow[]> {
+    // Raw SQL bypasses the entity mapping, so every column is aliased to the
+    // property name the clients read — `r.*` would hand them snake_case.
     return this.dataSource.query(
-      `SELECT r.*,
-              b.reference AS "bookingReference",
-              c.name      AS "companyName"
+      `SELECT r.id,
+              r.booking_id                       AS "bookingId",
+              r.company_id                       AS "companyId",
+              r.status,
+              r.container_numbers                AS "containerNumbers",
+              r.container_count                  AS "containerCount",
+              r.quoted_unit_amount::float8       AS "quotedUnitAmount",
+              r.quoted_total_amount::float8      AS "quotedTotalAmount",
+              r.currency,
+              r.invoice_id                       AS "invoiceId",
+              r.paid_at                          AS "paidAt",
+              r.requested_return_date            AS "requestedReturnDate",
+              r.truck_plate_number               AS "truckPlateNumber",
+              r.truck_driver_name                AS "truckDriverName",
+              r.truck_type                       AS "truckType",
+              r.scheduled_at                     AS "scheduledAt",
+              r.submitted_by_user_id             AS "submittedByUserId",
+              r.submitted_at                     AS "submittedAt",
+              r.reviewed_by_staff_id             AS "reviewedByStaffId",
+              r.reviewed_at                      AS "reviewedAt",
+              r.rejection_reason                 AS "rejectionReason",
+              r.completed_at                     AS "completedAt",
+              b.reference                        AS "bookingReference",
+              c.name                             AS "companyName"
          FROM freight.empty_return_requests r
          LEFT JOIN freight.bookings b ON b.id = r.booking_id AND b.deleted_at IS NULL
          LEFT JOIN freight.companies c ON c.id = r.company_id
diff --git a/apps/edr-freight-web/backoffice/src/pages/warehouses/EmptyReturnRequestsPage.tsx b/apps/edr-freight-web/backoffice/src/pages/warehouses/EmptyReturnRequestsPage.tsx
index 41b4c8679..ee22e8617 100644
--- a/apps/edr-freight-web/backoffice/src/pages/warehouses/EmptyReturnRequestsPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/warehouses/EmptyReturnRequestsPage.tsx
@@ -79,7 +79,7 @@ export default function EmptyReturnRequestsPage() {
   const controls = useListControls(requests, {
     dateKey: "submittedAt",
     searchValue: (row) =>
-      `${row.bookingReference ?? ""} ${row.companyName ?? ""} ${row.containerNumbers.join(" ")}`,
+      `${row.bookingReference ?? ""} ${row.companyName ?? ""} ${(row.containerNumbers ?? []).join(" ")}`,
   });
 
   const invalidate = () => {
@@ -143,7 +143,7 @@ export default function EmptyReturnRequestsPage() {
         <Stack gap={2}>
           <Badge size="sm">{row.original.containerCount}</Badge>
           <Text size="xs" c="dimmed" lineClamp={2}>
-            {row.original.containerNumbers.join(", ")}
+            {(row.original.containerNumbers ?? []).join(", ")}
           </Text>
         </Stack>
       ),
@@ -386,7 +386,7 @@ function ApproveModal({
               Containers coming back
             </Text>
             <Text size="sm" c="dimmed">
-              {request.containerNumbers.join(", ")}
+              {(request.containerNumbers ?? []).join(", ")}
             </Text>
           </div>