diff --git a/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
index d728eff5d..58f82856e 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
@@ -866,11 +866,36 @@ export class ContractClearanceService {
    * Operations queue: self-clearance (Path A) contracts awaiting Operations
    * review of the customer's own clearance documents.
    */
+  /**
+   * Statuses a non-customs contract passes through around Operations
+   * clearance review — the set a caller may narrow {@link opsQueue} to.
+   */
+  private static readonly OPS_CLEARANCE_STATUSES = [
+    'AWAITING_CLEARANCE_DOCUMENTS',
+    'CLEARANCE_UNDER_REVIEW',
+    'CLEARANCE_READY_FOR_BOOKING',
+    'FULLY_EXECUTED',
+    'CONTRACT_ACTIVE',
+    'ACTIVE_SHIPMENT_IN_PROGRESS',
+    'CONTRACT_CLOSED',
+    'CANCELLED',
+  ];
+
   async opsQueue(filter: FilterContractDto): Promise<PaginatedContracts> {
+    // Callers may narrow to any subset of the ops-clearance lifecycle (the
+    // hub's status filter sends an explicit list); anything outside the
+    // whitelist is dropped so this endpoint can't become a general contract
+    // browser. No statuses given → the original under-review queue.
+    const requested = (filter.statuses ?? filter.status ?? '')
+      .split(',')
+      .map((s) => s.trim())
+      .filter((s) =>
+        ContractClearanceService.OPS_CLEARANCE_STATUSES.includes(s),
+      );
     return this.contractsRepository.findAllPaginated({
       page: filter.page ?? 1,
       pageSize: filter.pageSize ?? 100,
-      statuses: ['CLEARANCE_UNDER_REVIEW'],
+      statuses: requested.length ? requested : ['CLEARANCE_UNDER_REVIEW'],
       customsClearingEnabled: false,
       search: filter.search,
       sortBy: filter.sortBy,
diff --git a/apps/edr-freight-web/backoffice/src/pages/contracts/ClearanceDocumentsPage.tsx b/apps/edr-freight-web/backoffice/src/pages/contracts/ClearanceDocumentsPage.tsx
index 530e22c55..5b365bc9d 100644
--- a/apps/edr-freight-web/backoffice/src/pages/contracts/ClearanceDocumentsPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/contracts/ClearanceDocumentsPage.tsx
@@ -1,137 +1,147 @@
-import { useEffect, useMemo, useState } from "react";
-import { useNavigate } from "react-router-dom";
 import {
-  Badge,
+  ActionIcon,
+  Box,
+  Card,
   Group,
-  Paper,
-  SegmentedControl,
+  Select,
+  Stack,
   Tabs,
+  Text,
   TextInput,
+  ThemeIcon,
 } from "@mantine/core";
 import { useDebouncedValue } from "@mantine/hooks";
 import { keepPreviousData, useQuery } from "@tanstack/react-query";
-import { Search } from "lucide-react";
 import {
+  ArrowRight,
+  FileText,
+  Inbox,
+  RefreshCw,
+  Repeat,
+  Search,
+  User,
+  X,
+} from "lucide-react";
+import { useCallback, useMemo, useState } from "react";
+import { useNavigate } from "react-router-dom";
+
+import { BookingStatusBadge } from "@/components/bookings/BookingStatusBadge";
+import { bookingTable } from "@/components/bookings/booking-ui.styles";
+import { ContractStatusBadge } from "@/components/contracts/ContractStatusBadge";
+import { PageContainer, PageHeader } from "@/components/page";
+import {
+  toContractListRow,
+  type ContractListRow,
+} from "@/features/contracts/mapContractListRow";
+import { bookingsService } from "@/services/bookings.service";
+import { contractsService } from "@/services/contracts.service";
+import type { BookingDetail } from "@/types/booking";
+import {
+  Badge,
   DataTable,
   DataTableFooter,
   usePagination,
   type ColumnDef,
 } from "@edr/ui-common";
-import type { Freight } from "@edr/types";
-
-import { PageContainer } from "@/components/page/PageContainer";
-import { PageHeader } from "@/components/page/PageHeader";
-import { contractsService } from "@/services/contracts.service";
-import { bookingsService } from "@/services/bookings.service";
-import type { BookingDetail } from "@/types/booking";
 
 /**
- * Operations "Clearance Documents" hub — the worklist for clearance-document
- * review on contracts WITHOUT customs clearing (self-clearance / Path A):
- *
- * - Contracts tab: contracts whose clearance runs at contract level; rows open
- *   the contract clearance detail where Operations approves + finalizes.
- * - General tab: booking instances under GENERAL non-customs contracts (those
- *   clear per booking); rows open the booking clearance review page.
- *
- * The hub only lists — all review/approve/finalize actions live on the
- * existing detail pages it links to.
+ * Operations "Clearance Documents" hub — worklist for clearance-document
+ * review on contracts WITHOUT customs clearing (self-clearance):
+ * Contracts tab = contract-level review (one-time flow), General tab =
+ * per-booking review under GENERAL non-customs contracts. Rows deep-link to
+ * the existing review detail pages; search / status filter / pagination are
+ * all server-side.
  */
 
 type HubTab = "contracts" | "general";
-type QueueTab = "queue" | "history";
 
 const PAGE_SIZE = 10;
 
-/** Booking statuses that mean "docs awaiting review" / "review finished". */
-const BOOKING_QUEUE_STATUS = "DOCUMENTS_UNDER_REVIEW";
-const BOOKING_HISTORY_STATUS = "CLEARANCE_READY";
+/** Status filter options for the Contracts tab (values = `statuses` param). */
+const CONTRACT_STATUS_OPTIONS = [
+  {
+    value: [
+      "AWAITING_CLEARANCE_DOCUMENTS",
+      "CLEARANCE_UNDER_REVIEW",
+      "CLEARANCE_READY_FOR_BOOKING",
+      "FULLY_EXECUTED",
+      "CONTRACT_ACTIVE",
+      "ACTIVE_SHIPMENT_IN_PROGRESS",
+      "CONTRACT_CLOSED",
+      "CANCELLED",
+    ].join(","),
+    label: "All statuses",
+  },
+  { value: "AWAITING_CLEARANCE_DOCUMENTS", label: "Awaiting documents" },
+  { value: "CLEARANCE_UNDER_REVIEW", label: "Under review" },
+  { value: "CLEARANCE_READY_FOR_BOOKING", label: "Ready for booking" },
+  { value: "FULLY_EXECUTED,CONTRACT_ACTIVE", label: "Finalized" },
+  {
+    value: "ACTIVE_SHIPMENT_IN_PROGRESS,CONTRACT_CLOSED",
+    label: "In progress / closed",
+  },
+  { value: "CANCELLED", label: "Cancelled" },
+];
 
-function formatDate(iso?: string | null): string {
-  if (!iso) return "—";
-  const d = new Date(iso);
-  if (Number.isNaN(d.getTime())) return "—";
-  return d.toLocaleDateString(undefined, {
-    day: "2-digit",
-    month: "short",
-    year: "numeric",
-  });
-}
-
-function statusLabel(status?: string | null): string {
-  return (status ?? "—").replaceAll("_", " ");
-}
-
-function StatusBadge({ status }: { status?: string | null }) {
-  const done =
-    status === "CLEARANCE_READY" ||
-    status === "CLEARANCE_READY_FOR_BOOKING" ||
-    status === "ACTIVE" ||
-    status === "CONTRACT_ACTIVE" ||
-    status === "FULLY_EXECUTED";
-  return (
-    <Badge variant="light" color={done ? "edr-green" : "yellow"} radius="sm">
-      {statusLabel(status)}
-    </Badge>
-  );
-}
+/** Status filter options for the General (per-booking) tab. */
+const BOOKING_STATUS_OPTIONS = [
+  {
+    value: "AWAITING_DOCUMENTS,DOCUMENTS_UNDER_REVIEW,CLEARANCE_READY",
+    label: "All statuses",
+  },
+  { value: "AWAITING_DOCUMENTS", label: "Awaiting documents" },
+  { value: "DOCUMENTS_UNDER_REVIEW", label: "Under review" },
+  { value: "CLEARANCE_READY", label: "Clearance ready" },
+];
 
 export default function ClearanceDocumentsPage() {
   const navigate = useNavigate();
   const [hubTab, setHubTab] = useState<HubTab>("contracts");
-  const [queueTab, setQueueTab] = useState<QueueTab>("queue");
   const [query, setQuery] = useState("");
   const [debouncedQuery] = useDebouncedValue(query, 300);
+  const [contractStatuses, setContractStatuses] = useState(
+    CONTRACT_STATUS_OPTIONS[0].value,
+  );
+  const [bookingStatuses, setBookingStatuses] = useState(
+    BOOKING_STATUS_OPTIONS[0].value,
+  );
+  const { pagination, setPagination } = usePagination({ pageSize: PAGE_SIZE });
+
   const search = debouncedQuery.trim() || undefined;
 
-  const contractsPager = usePagination({ pageSize: PAGE_SIZE });
-  const generalPager = usePagination({ pageSize: PAGE_SIZE });
+  const resetPage = useCallback(() => {
+    setPagination({ pageIndex: 0, pageSize: PAGE_SIZE });
+  }, [setPagination]);
 
-  // Any search / queue-history / tab switch restarts both lists from page 1.
-  useEffect(() => {
-    contractsPager.setPagination((p) => ({ ...p, pageIndex: 0 }));
-    generalPager.setPagination((p) => ({ ...p, pageIndex: 0 }));
-    // eslint-disable-next-line react-hooks/exhaustive-deps
-  }, [debouncedQuery, queueTab, hubTab]);
-
-  const isHistory = queueTab === "history";
+  const page = pagination.pageIndex + 1;
 
   const contractsQuery = useQuery({
     queryKey: [
       "clearance-documents",
       "contracts",
-      queueTab,
-      contractsPager.pagination.pageIndex,
+      contractStatuses,
+      page,
       search,
     ],
-    queryFn: () => {
-      const filter = {
-        page: contractsPager.pagination.pageIndex + 1,
+    queryFn: () =>
+      contractsService.getOpsClearanceQueue({
+        page,
         pageSize: PAGE_SIZE,
+        statuses: contractStatuses,
         search,
-      };
-      return isHistory
-        ? contractsService.getOpsClearanceHistory(filter)
-        : contractsService.getOpsClearanceQueue(filter);
-    },
+      }),
     enabled: hubTab === "contracts",
     placeholderData: keepPreviousData,
   });
 
   const generalQuery = useQuery({
-    queryKey: [
-      "clearance-documents",
-      "general",
-      queueTab,
-      generalPager.pagination.pageIndex,
-      search,
-    ],
+    queryKey: ["clearance-documents", "general", bookingStatuses, page, search],
     queryFn: () =>
       bookingsService.list({
-        status: isHistory ? BOOKING_HISTORY_STATUS : BOOKING_QUEUE_STATUS,
+        statuses: bookingStatuses,
         bookingType: "GENERAL_CONTRACT",
         customsClearingEnabled: "false",
-        page: generalPager.pagination.pageIndex + 1,
+        page,
         pageSize: PAGE_SIZE,
         search,
       }),
@@ -139,171 +149,355 @@ export default function ClearanceDocumentsPage() {
     placeholderData: keepPreviousData,
   });
 
-  const contractColumns = useMemo(
-    (): ColumnDef<Freight.IContract, unknown>[] => [
+  const contractRows = useMemo(
+    () => (contractsQuery.data?.items ?? []).map(toContractListRow),
+    [contractsQuery.data?.items],
+  );
+  const bookingRows = generalQuery.data?.items ?? [];
+
+  const contractColumns: ColumnDef<ContractListRow>[] = useMemo(
+    () => [
       {
-        header: "Reference",
-        accessorKey: "reference",
+        id: "contract",
+        header: () => <span className={bookingTable.headerCell}>Customer</span>,
+        cell: ({ row }) => {
+          const c = row.original;
+          return (
+            <div className="flex items-center gap-3 py-1.5">
+              <div className={bookingTable.rowIcon}>
+                <User className="size-4" strokeWidth={1.75} />
+              </div>
+              <div className="min-w-0">
+                <p className="truncate font-medium text-foreground">
+                  {c.customerLabel}
+                </p>
+                <p className="mt-0.5 flex items-center gap-1 truncate text-xs text-muted-foreground">
+                  <FileText className="size-3 shrink-0 opacity-70" />
+                  {c.reference}
+                </p>
+              </div>
+            </div>
+          );
+        },
       },
       {
-        header: "Customer",
-        cell: ({ row }) => row.original.company?.name ?? "—",
+        id: "route",
+        header: () => <span className={bookingTable.headerCell}>Route</span>,
+        cell: ({ row }) => {
+          const c = row.original;
+          return (
+            <div className="space-y-1 py-1">
+              <div className="flex items-center gap-1.5 text-sm font-medium text-foreground">
+                <span className="max-w-[8rem] truncate">{c.originLabel}</span>
+                <ArrowRight className="size-3.5 shrink-0 text-muted-foreground" />
+                <span className="max-w-[8rem] truncate">
+                  {c.destinationLabel}
+                </span>
+              </div>
+              <div className="flex gap-1.5">
+                <Badge
+                  variant="outline"
+                  className="h-5 border-border/50 bg-background/50 px-1.5 text-[10px] font-medium uppercase backdrop-blur-sm"
+                >
+                  {c.tradeDirection}
+                </Badge>
+                <Badge
+                  variant="secondary"
+                  className="h-5 bg-muted/40 px-1.5 text-[10px] font-medium"
+                >
+                  {c.freightType}
+                </Badge>
+              </div>
+            </div>
+          );
+        },
       },
       {
-        header: "Kind",
-        cell: ({ row }) => statusLabel(row.original.contractKind),
+        id: "kind",
+        header: () => <span className={bookingTable.headerCell}>Kind</span>,
+        cell: ({ row }) => (
+          <Badge
+            variant="outline"
+            className="h-5 border-border/50 bg-background/50 px-1.5 text-[10px] font-medium uppercase"
+          >
+            {row.original.contractKind === "GENERAL" ? (
+              <span className="inline-flex items-center gap-1">
+                <Repeat className="size-3" /> General
+              </span>
+            ) : (
+              "One-time"
+            )}
+          </Badge>
+        ),
       },
       {
-        header: "Direction",
-        cell: ({ row }) => statusLabel(row.original.tradeDirection),
-      },
-      {
-        header: "Freight",
-        cell: ({ row }) => statusLabel(row.original.freightType),
-      },
-      {
-        header: "Status",
-        cell: ({ row }) => <StatusBadge status={row.original.status} />,
-      },
-      {
-        header: "Created",
-        cell: ({ row }) => formatDate(row.original.createdAt),
+        id: "status",
+        size: 200,
+        minSize: 180,
+        header: () => <span className={bookingTable.headerCell}>Status</span>,
+        cell: ({ row }) => (
+          <div className="py-1">
+            <ContractStatusBadge
+              status={row.original.status}
+              isRenewal={row.original.isRenewal}
+            />
+          </div>
+        ),
+        meta: {
+          headerClassName: "min-w-[11rem]",
+          cellClassName: "min-w-[11rem]",
+        },
       },
     ],
     [],
   );
 
-  const bookingColumns = useMemo(
-    (): ColumnDef<BookingDetail, unknown>[] => [
+  const bookingColumns: ColumnDef<BookingDetail>[] = useMemo(
+    () => [
       {
-        header: "Reference",
-        accessorKey: "reference",
+        id: "booking",
+        header: () => <span className={bookingTable.headerCell}>Customer</span>,
+        cell: ({ row }) => {
+          const b = row.original;
+          const customer = b.isGovernment
+            ? (b.governmentInstitution ?? "Government")
+            : (b.company?.name ?? "—");
+          return (
+            <div className="flex items-center gap-3 py-1.5">
+              <div className={bookingTable.rowIcon}>
+                <User className="size-4" strokeWidth={1.75} />
+              </div>
+              <div className="min-w-0">
+                <p className="truncate font-medium text-foreground">
+                  {customer}
+                </p>
+                <p className="mt-0.5 flex items-center gap-1 truncate text-xs text-muted-foreground">
+                  <FileText className="size-3 shrink-0 opacity-70" />
+                  {b.reference}
+                </p>
+              </div>
+            </div>
+          );
+        },
       },
       {
-        header: "Customer",
-        cell: ({ row }) =>
-          row.original.isGovernment
-            ? (row.original.governmentInstitution ?? "Government")
-            : (row.original.company?.name ?? "—"),
+        id: "contractRef",
+        header: () => <span className={bookingTable.headerCell}>Contract</span>,
+        cell: ({ row }) => (
+          <Text size="sm">{row.original.contractReference ?? "—"}</Text>
+        ),
       },
       {
-        header: "Contract",
-        cell: ({ row }) => row.original.contractReference ?? "—",
+        id: "shipment",
+        header: () => <span className={bookingTable.headerCell}>Shipment</span>,
+        cell: ({ row }) => {
+          const b = row.original;
+          return (
+            <div className="flex gap-1.5 py-1">
+              <Badge
+                variant="outline"
+                className="h-5 border-border/50 bg-background/50 px-1.5 text-[10px] font-medium uppercase backdrop-blur-sm"
+              >
+                {b.tradeDirection ?? "—"}
+              </Badge>
+              <Badge
+                variant="secondary"
+                className="h-5 bg-muted/40 px-1.5 text-[10px] font-medium"
+              >
+                {b.freightType ?? "—"}
+              </Badge>
+            </div>
+          );
+        },
       },
       {
-        header: "Direction",
-        cell: ({ row }) => statusLabel(row.original.tradeDirection),
-      },
-      {
-        header: "Freight",
-        cell: ({ row }) => statusLabel(row.original.freightType),
-      },
-      {
-        header: "Status",
-        cell: ({ row }) => <StatusBadge status={row.original.status} />,
+        id: "status",
+        size: 200,
+        minSize: 180,
+        header: () => <span className={bookingTable.headerCell}>Status</span>,
+        cell: ({ row }) => (
+          <div className="py-1">
+            <BookingStatusBadge status={row.original.status} />
+          </div>
+        ),
+        meta: {
+          headerClassName: "min-w-[11rem]",
+          cellClassName: "min-w-[11rem]",
+        },
       },
     ],
     [],
   );
 
-  const activeQuery = hubTab === "contracts" ? contractsQuery : generalQuery;
+  const isContracts = hubTab === "contracts";
+  const activeQuery = isContracts ? contractsQuery : generalQuery;
   const total = activeQuery.data?.total ?? 0;
   const pageCount = Math.max(1, Math.ceil(total / PAGE_SIZE));
-
+  const showEmpty =
+    !activeQuery.isLoading &&
+    !activeQuery.isError &&
+    (isContracts ? contractRows.length : bookingRows.length) === 0;
   const tableStatus = activeQuery.isLoading
     ? "loading"
     : activeQuery.isError
       ? "error"
       : "success";
 
+  const statusOptions = isContracts
+    ? CONTRACT_STATUS_OPTIONS
+    : BOOKING_STATUS_OPTIONS;
+  const statusValue = isContracts ? contractStatuses : bookingStatuses;
+  const setStatusValue = isContracts ? setContractStatuses : setBookingStatuses;
+
   return (
     <PageContainer>
-      <PageHeader
-        title="Clearance Documents"
-        subtitle="Operations review of customer clearance documents for contracts without customs clearing — contract-level (one-time) and per-booking (general)."
-      />
+      <Stack gap="lg">
+        <PageHeader
+          title="Clearance Documents"
+          subtitle="Operations review of customer clearance documents for contracts without customs clearing."
+          action={
+            <ActionIcon
+              variant="default"
+              size="lg"
+              radius="md"
+              loading={activeQuery.isFetching}
+              onClick={() => void activeQuery.refetch()}
+              aria-label="Refresh"
+            >
+              <RefreshCw size={16} />
+            </ActionIcon>
+          }
+        />
 
-      <Paper withBorder radius="md" p="md">
-        <Group justify="space-between" mb="md" wrap="wrap" gap="sm">
-          <Tabs
-            value={hubTab}
-            onChange={(v) => setHubTab((v as HubTab) ?? "contracts")}
-          >
-            <Tabs.List>
-              <Tabs.Tab value="contracts">Contracts</Tabs.Tab>
-              <Tabs.Tab value="general">General</Tabs.Tab>
-            </Tabs.List>
-          </Tabs>
-          <Group gap="sm">
-            <SegmentedControl
-              value={queueTab}
-              onChange={(v) => setQueueTab(v as QueueTab)}
-              data={[
-                { value: "queue", label: "Queue" },
-                { value: "history", label: "History" },
-              ]}
-              size="xs"
-            />
-            <TextInput
-              value={query}
-              onChange={(e) => setQuery(e.currentTarget.value)}
-              placeholder={
-                hubTab === "contracts"
-                  ? "Search reference or customer…"
-                  : "Search booking, customer or contract…"
-              }
-              leftSection={<Search size={14} />}
-              w={260}
-            />
-          </Group>
-        </Group>
+        <Tabs
+          value={hubTab}
+          onChange={(v) => {
+            setHubTab((v as HubTab) ?? "contracts");
+            resetPage();
+          }}
+        >
+          <Tabs.List>
+            <Tabs.Tab value="contracts">Contracts</Tabs.Tab>
+            <Tabs.Tab value="general">General</Tabs.Tab>
+          </Tabs.List>
+        </Tabs>
 
-        {hubTab === "contracts" ? (
-          <DataTable<Freight.IContract, unknown>
-            columns={contractColumns}
-            data={contractsQuery.data?.items ?? []}
-            status={tableStatus}
-            onRowClick={(row) =>
-              navigate(`/dashboard/contracts/clearance/${row.id}`)
-            }
-            pagination={{
-              pageIndex: contractsPager.pagination.pageIndex,
-              pageSize: PAGE_SIZE,
-              pageCount,
-              totalCount: total,
-            }}
-            tableOptions={{
-              state: { pagination: contractsPager.pagination },
-              onPaginationChange: contractsPager.setPagination,
-              manualPagination: true,
-              pageCount,
-            }}
-            containerClassName="border-0 shadow-none bg-transparent"
-            footer={DataTableFooter}
-          />
-        ) : (
-          <DataTable<BookingDetail, unknown>
-            columns={bookingColumns}
-            data={generalQuery.data?.items ?? []}
-            status={tableStatus}
-            onRowClick={(row) => navigate(`/dashboard/clearance/${row.id}`)}
-            pagination={{
-              pageIndex: generalPager.pagination.pageIndex,
-              pageSize: PAGE_SIZE,
-              pageCount,
-              totalCount: total,
-            }}
-            tableOptions={{
-              state: { pagination: generalPager.pagination },
-              onPaginationChange: generalPager.setPagination,
-              manualPagination: true,
-              pageCount,
-            }}
-            containerClassName="border-0 shadow-none bg-transparent"
-            footer={DataTableFooter}
-          />
-        )}
-      </Paper>
+        <Card p={0}>
+          <Stack gap={0}>
+            <Box px="md" pt="md" pb="sm" w="100%">
+              <Group justify="space-between" gap="md" wrap="wrap">
+                <TextInput
+                  placeholder={
+                    isContracts
+                      ? "Search reference or customer…"
+                      : "Search booking, contract or customer…"
+                  }
+                  leftSection={<Search size={18} />}
+                  value={query}
+                  onChange={(e) => {
+                    setQuery(e.target.value);
+                    resetPage();
+                  }}
+                  rightSection={
+                    query && (
+                      <ActionIcon
+                        size="sm"
+                        color="gray"
+                        radius="md"
+                        variant="transparent"
+                        onClick={() => {
+                          setQuery("");
+                          resetPage();
+                        }}
+                      >
+                        <X size={16} />
+                      </ActionIcon>
+                    )
+                  }
+                  style={{ flex: 1, minWidth: "200px" }}
+                  radius="lg"
+                />
+                <Select
+                  data={statusOptions}
+                  value={statusValue}
+                  onChange={(v) => {
+                    setStatusValue(v ?? statusOptions[0].value);
+                    resetPage();
+                  }}
+                  allowDeselect={false}
+                  radius="lg"
+                  w={220}
+                  aria-label="Filter by status"
+                />
+                <Text size="sm" c="dimmed">
+                  {total} record{total !== 1 ? "s" : ""}
+                </Text>
+              </Group>
+            </Box>
+
+            {showEmpty ? (
+              <Stack align="center" gap={8} py={48}>
+                <ThemeIcon variant="light" color="gray" radius="xl" size={48}>
+                  <Inbox size={22} />
+                </ThemeIcon>
+                <Text c="dimmed">
+                  No {isContracts ? "contracts" : "bookings"} match this view.
+                </Text>
+              </Stack>
+            ) : (
+              <Box style={{ overflowX: "auto" }} w="100%">
+                {isContracts ? (
+                  <DataTable
+                    columns={contractColumns}
+                    data={contractRows}
+                    status={tableStatus}
+                    onRowClick={(row) =>
+                      navigate(`/dashboard/contracts/clearance/${row.id}`)
+                    }
+                    pagination={{
+                      pageIndex: pagination.pageIndex,
+                      pageSize: pagination.pageSize,
+                      pageCount,
+                      totalCount: total,
+                    }}
+                    tableOptions={{
+                      state: { pagination },
+                      onPaginationChange: setPagination,
+                      manualPagination: true,
+                      pageCount,
+                    }}
+                    containerClassName="border-0 shadow-none bg-transparent"
+                    footer={DataTableFooter}
+                  />
+                ) : (
+                  <DataTable
+                    columns={bookingColumns}
+                    data={bookingRows}
+                    status={tableStatus}
+                    onRowClick={(row) =>
+                      navigate(`/dashboard/clearance/${row.id}`)
+                    }
+                    pagination={{
+                      pageIndex: pagination.pageIndex,
+                      pageSize: pagination.pageSize,
+                      pageCount,
+                      totalCount: total,
+                    }}
+                    tableOptions={{
+                      state: { pagination },
+                      onPaginationChange: setPagination,
+                      manualPagination: true,
+                      pageCount,
+                    }}
+                    containerClassName="border-0 shadow-none bg-transparent"
+                    footer={DataTableFooter}
+                  />
+                )}
+              </Box>
+            )}
+          </Stack>
+        </Card>
+      </Stack>
     </PageContainer>
   );
 }
diff --git a/apps/edr-freight-web/backoffice/src/services/contracts.service.ts b/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
index 0c01040f3..b3e2fbbd3 100644
--- a/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
@@ -461,6 +461,8 @@ export const contractsService = {
     page?: number;
     pageSize?: number;
     search?: string;
+    /** Comma-separated ops-clearance lifecycle statuses; omitted → under-review queue. */
+    statuses?: string;
   }): Promise<PaginatedContracts> => {
     const response = await client.get<PaginatedContracts>(
       C.OPS_CLEARANCE_QUEUE,
diff --git a/apps/edr-freight-web/portal/src/pages/MyPortalPage/components/UpcomingWindowsSection.tsx b/apps/edr-freight-web/portal/src/pages/MyPortalPage/components/UpcomingWindowsSection.tsx
index 391e7665b..ad2d5ace9 100644
--- a/apps/edr-freight-web/portal/src/pages/MyPortalPage/components/UpcomingWindowsSection.tsx
+++ b/apps/edr-freight-web/portal/src/pages/MyPortalPage/components/UpcomingWindowsSection.tsx
@@ -292,6 +292,19 @@ export const UpcomingWindowsSection = memo(function UpcomingWindowsSection({
                   <Text fz={14} fw={700} style={{ color: INK }} truncate>
                     {w.destination ?? "—"}
                   </Text>
+                  {w.reference && (
+                    <Text
+                      fz={11}
+                      fw={600}
+                      style={{
+                        color: MUTED,
+                        flexShrink: 0,
+                        fontVariantNumeric: "tabular-nums",
+                      }}
+                    >
+                      {w.reference}
+                    </Text>
+                  )}
                 </Group>
                 <Group gap={5} wrap="nowrap" mt={2}>
                   <CalendarClock size={12} color={MUTED} style={{ flexShrink: 0 }} />
diff --git a/apps/edr-freight-web/portal/src/pages/MyPortalPage/constants.ts b/apps/edr-freight-web/portal/src/pages/MyPortalPage/constants.ts
index 64ec1b0dd..7be5a0aed 100644
--- a/apps/edr-freight-web/portal/src/pages/MyPortalPage/constants.ts
+++ b/apps/edr-freight-web/portal/src/pages/MyPortalPage/constants.ts
@@ -172,7 +172,7 @@ export const STATUS_CONFIG: Record<string, StageConfig> = {
     tile: "edr-amber-soft",
     hint: "Clearance documents needed",
     step: "edr-accent",
-    badgeLabel: "Docs needed",
+    badgeLabel: "Upload documents",
     badgeBg: "edr-amber-soft",
     badgeText: "edr-amber-text",
     badgeDot: "edr-accent",
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingClearanceWorkflowBanner.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingClearanceWorkflowBanner.tsx
index b4dc80074..1e6fc1439 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingClearanceWorkflowBanner.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingClearanceWorkflowBanner.tsx
@@ -18,9 +18,12 @@ export function BookingClearanceWorkflowBanner({
 }: {
   booking: Freight.IBooking;
 }) {
+  // Drawdown bookings under a GENERAL contract keep bookingType = ONE_TIME —
+  // the denormalized contractKind is what marks them as phased (Path B).
   const isPhased =
     booking.customsClearingEnabled &&
-    booking.bookingType === "GENERAL_CONTRACT";
+    (booking.bookingType === "GENERAL_CONTRACT" ||
+      booking.contractKind === "GENERAL");
 
   const { view, viewer } = useFileViewer();
 
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
index f135078c1..90ae6f70a 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
@@ -1,6 +1,6 @@
-import { Group } from "@mantine/core";
+import { Group, Tabs } from "@mantine/core";
 import { useMutation, useQuery } from "@tanstack/react-query";
-import { CreditCard } from "lucide-react";
+import { CreditCard, FileText, LayoutGrid } from "lucide-react";
 import { useState } from "react";
 import { useNavigate } from "react-router-dom";
 
@@ -14,6 +14,7 @@ import type { Freight } from "@edr/types";
 import { ApproveDeliveryButton } from "../delivery/ApproveDeliveryButton";
 import { ActivityCard } from "./components/ActivityCard";
 import { ClearanceCard } from "./components/ClearanceCard";
+import { DocumentsTab } from "./components/DocumentsTab";
 import { ContainersCard } from "./components/ContainersCard";
 import { ContractCard } from "./components/ContractCard";
 import { CustomerTruckAssignmentCard } from "./components/CustomerTruckAssignmentCard";
@@ -201,50 +202,76 @@ export function ReadonlyBookingView({
 
       <KeyFactsStrip booking={booking} />
 
-      <ContractCard booking={booking} />
+      <Tabs
+        defaultValue="overview"
+        keepMounted={false}
+        styles={{
+          list: { gap: 6, borderBottom: "1px solid #E6ECF2" },
+          tab: { borderRadius: "10px 10px 0 0", fontWeight: 700, padding: "10px 16px" },
+        }}
+      >
+        <Tabs.List mb="lg">
+          <Tabs.Tab value="overview" leftSection={<LayoutGrid size={15} />}>
+            Overview
+          </Tabs.Tab>
+          <Tabs.Tab value="documents" leftSection={<FileText size={15} />}>
+            Documents
+          </Tabs.Tab>
+        </Tabs.List>
 
-      {isClearance && <ClearanceCard booking={booking} />}
+        <Tabs.Panel value="overview">
+          <div className="flex flex-col gap-6">
+            <ContractCard booking={booking} />
 
-      <BodyGrid
-        left={
-          <>
-            <ShipmentDetailsCard booking={booking} />
+            {isClearance && <ClearanceCard booking={booking} />}
 
-            <ContainersCard booking={booking} />
+            <BodyGrid
+              left={
+                <>
+                  <ShipmentDetailsCard booking={booking} />
 
-            <ShipmentTrackingCard bookingId={booking.id} />
+                  <ContainersCard booking={booking} />
 
-            {canAssignCustomerTruck && (
-              <CustomerTruckAssignmentCard
-                booking={booking}
-                onAssigned={onBookingUpdated ?? (() => {})}
-              />
-            )}
-            <WarehousePaymentsSection bookingId={booking.id} />
+                  <ShipmentTrackingCard bookingId={booking.id} />
 
-            <ActivityCard booking={booking} />
+                  {canAssignCustomerTruck && (
+                    <CustomerTruckAssignmentCard
+                      booking={booking}
+                      onAssigned={onBookingUpdated ?? (() => {})}
+                    />
+                  )}
+                  <WarehousePaymentsSection bookingId={booking.id} />
 
-            <MileSummaryCard booking={booking} />
-          </>
-        }
-        right={
-          <>
-            <BookingPaymentPanel
-              booking={booking}
-              pricing={pricing}
-              onPay={() => setPayModalOpen(true)}
-              paying={payMutation.isPending}
-              showCountdown={showCountdown}
+                  <ActivityCard booking={booking} />
+
+                  <MileSummaryCard booking={booking} />
+                </>
+              }
+              right={
+                <>
+                  <BookingPaymentPanel
+                    booking={booking}
+                    pricing={pricing}
+                    onPay={() => setPayModalOpen(true)}
+                    paying={payMutation.isPending}
+                    showCountdown={showCountdown}
+                  />
+                  <ScheduleCard
+                    booking={booking}
+                    title="Consignment & Schedule"
+                    consignment
+                  />
+                  <SupportCard />
+                </>
+              }
             />
-            <ScheduleCard
-              booking={booking}
-              title="Consignment & Schedule"
-              consignment
-            />
-            <SupportCard />
-          </>
-        }
-      />
+          </div>
+        </Tabs.Panel>
+
+        <Tabs.Panel value="documents">
+          <DocumentsTab booking={booking} />
+        </Tabs.Panel>
+      </Tabs>
 
       <PaymentMethodModal
         opened={payModalOpen}
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/DocumentsTab.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/DocumentsTab.tsx
new file mode 100644
index 000000000..a24f34763
--- /dev/null
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/DocumentsTab.tsx
@@ -0,0 +1,573 @@
+import { useMemo, useState } from "react";
+import { Alert, Badge, Box, Button, Group, Stack, Text } from "@mantine/core";
+import { useQuery } from "@tanstack/react-query";
+import {
+  Building2,
+  Check,
+  ClipboardList,
+  Download,
+  Eye,
+  FileText,
+  Info,
+} from "lucide-react";
+
+import type { Freight } from "@edr/types";
+import { isViewable } from "@edr/ui-common";
+
+import { api } from "@/services/api";
+import { fileViewUrl } from "@/constants/apiConfig";
+import { useFileViewer } from "@/hooks/useFileViewer";
+import { BookingActionModal } from "@/pages/bookings/clearance/BookingActionModal";
+import { getBookingNextAction } from "@/pages/bookings/clearance/bookingNextAction";
+import { ClearanceUploadedDocumentsPanel } from "@/components/contracts/ClearanceUploadedDocumentsPanel";
+
+import { fmtDate } from "../utils";
+import { IconSquare } from "./Documents";
+import { CardTitle, SectionCard } from "./layout";
+
+const BORDER = "#E6ECF2";
+
+type AnyFile = {
+  id: string;
+  code: string;
+  name: string;
+  url: string;
+  signedUrl?: string | null;
+};
+
+// ── shared row chrome ─────────────────────────────────────────────────────────
+
+type PillTone = "green" | "red" | "blue" | "gray";
+
+const PILL_TONES: Record<PillTone, { bg: string; fg: string; border?: string }> =
+  {
+    green: { bg: "#ECF6F1", fg: "#0A6F4D", border: "#CDEBDD" },
+    red: { bg: "#FBEAE7", fg: "#A93226", border: "#F3C8C1" },
+    blue: { bg: "#EAF1FB", fg: "#2E5B96" },
+    gray: { bg: "#F1F4F7", fg: "#6B7C8E" },
+  };
+
+function Pill({ tone, label }: { tone: PillTone; label: string }) {
+  const t = PILL_TONES[tone];
+  return (
+    <Box
+      component="span"
+      style={{
+        display: "inline-flex",
+        flexShrink: 0,
+        borderRadius: 999,
+        backgroundColor: t.bg,
+        border: t.border ? `1px solid ${t.border}` : undefined,
+        padding: "4px 10px",
+        fontSize: 11.5,
+        fontWeight: 700,
+        color: t.fg,
+        whiteSpace: "nowrap",
+      }}
+    >
+      {label}
+    </Box>
+  );
+}
+
+function reviewPill(doc: Freight.ClearanceDocument) {
+  if (!doc.file) return <Pill tone="gray" label="Not uploaded" />;
+  switch (doc.reviewStatus) {
+    case "APPROVED":
+      return <Pill tone="green" label="Approved" />;
+    case "QUERIED":
+      return <Pill tone="red" label="Query — re-upload" />;
+    default:
+      return <Pill tone="blue" label="Pending review" />;
+  }
+}
+
+/** One document row: icon tile, title/meta, status pill, view/download. */
+function FileRow({
+  title,
+  meta,
+  file,
+  pill,
+  last,
+  onView,
+}: {
+  title: string;
+  meta?: string | null;
+  file: { id: string; name: string } | null;
+  pill?: React.ReactNode;
+  last?: boolean;
+  onView: (f: { name: string; url: string }) => void;
+}) {
+  const viewUrl = file ? fileViewUrl(file.id) : null;
+  return (
+    <Group
+      gap={13}
+      align="center"
+      wrap="nowrap"
+      py={12}
+      style={{ borderBottom: last ? undefined : "1px solid #F2F5F8" }}
+    >
+      <Box
+        style={{
+          flexShrink: 0,
+          width: 40,
+          height: 40,
+          display: "flex",
+          alignItems: "center",
+          justifyContent: "center",
+          borderRadius: 10,
+          backgroundColor: file ? "#EAF1FB" : "#F1F4F7",
+          color: file ? "#2E5B96" : "#9AA8B5",
+        }}
+      >
+        <FileText size={20} />
+      </Box>
+      <Box miw={0} flex={1}>
+        <Text truncate fz="13.5px" fw={700} c={file ? "#10202F" : "#6B7C8E"}>
+          {title}
+        </Text>
+        <Text truncate fz="12px" c="#9AA8B5">
+          {meta || file?.name || "—"}
+        </Text>
+      </Box>
+      {pill}
+      {file && viewUrl && isViewable({ name: file.name, url: viewUrl }) && (
+        <IconSquare
+          icon={<Eye size={15} />}
+          onClick={() => onView({ name: file.name, url: viewUrl })}
+        />
+      )}
+      {file && <IconSquare href={fileViewUrl(file.id, true)} icon={<Download size={15} />} />}
+    </Group>
+  );
+}
+
+// ── customs clearance progress timeline ──────────────────────────────────────
+
+const REGION_LABELS: Record<string, string> = {
+  CUST: "You",
+  ET: "GL Ethiopia",
+  DJ: "GL Djibouti",
+  OPS: "Operations",
+};
+
+function MilestoneTimeline({
+  milestones,
+}: {
+  milestones: Freight.IClearanceMilestone[];
+}) {
+  const ordered = [...milestones].sort((a, b) => a.sortOrder - b.sortOrder);
+  const currentIdx = ordered.findIndex((m) => m.status === "PENDING");
+  return (
+    <Stack gap={0}>
+      {ordered.map((m, idx) => {
+        const done = m.status === "COMPLETED";
+        const skipped = m.status === "SKIPPED";
+        const active = idx === currentIdx;
+        const last = idx === ordered.length - 1;
+        return (
+          <Group key={m.id} gap={12} align="stretch" wrap="nowrap">
+            {/* rail: circle + connector */}
+            <Box
+              style={{
+                display: "flex",
+                flexDirection: "column",
+                alignItems: "center",
+                width: 26,
+                flexShrink: 0,
+              }}
+            >
+              <Box
+                style={{
+                  width: 22,
+                  height: 22,
+                  borderRadius: 999,
+                  display: "flex",
+                  alignItems: "center",
+                  justifyContent: "center",
+                  backgroundColor: done
+                    ? "#0EA371"
+                    : active
+                      ? "#0C1A2B"
+                      : "#EEF2F6",
+                  color: done || active ? "#fff" : "#9AA8B5",
+                  boxShadow: active ? "0 0 0 4px #D9E0E7" : undefined,
+                  fontSize: 10.5,
+                  fontWeight: 700,
+                }}
+              >
+                {done ? <Check size={13} strokeWidth={3} /> : idx + 1}
+              </Box>
+              {!last && (
+                <Box
+                  style={{
+                    width: 2,
+                    flex: 1,
+                    minHeight: 14,
+                    backgroundColor: done ? "#0EA371" : "#E1E7EE",
+                  }}
+                />
+              )}
+            </Box>
+            <Box pb={last ? 0 : 14} miw={0} flex={1}>
+              <Group gap={8} wrap="nowrap" align="center">
+                <Text
+                  fz="13.5px"
+                  fw={active ? 800 : 700}
+                  c={done || active ? "#10202F" : "#9AA8B5"}
+                  td={skipped ? "line-through" : undefined}
+                  truncate
+                >
+                  {m.milestoneLabel}
+                </Text>
+                {m.ownerRegion && REGION_LABELS[m.ownerRegion] && (
+                  <Badge
+                    size="xs"
+                    variant="light"
+                    color={m.ownerRegion === "CUST" ? "orange" : "gray"}
+                    radius="sm"
+                    tt="none"
+                  >
+                    {REGION_LABELS[m.ownerRegion]}
+                  </Badge>
+                )}
+              </Group>
+              <Text fz="11.5px" c="#9AA8B5" mt={1}>
+                {skipped
+                  ? "Skipped"
+                  : done
+                    ? `Completed${m.triggeredAt ? ` · ${fmtDate(m.triggeredAt)}` : ""}`
+                    : active
+                      ? "Current step"
+                      : "Upcoming"}
+                {m.note ? ` · ${m.note}` : ""}
+              </Text>
+            </Box>
+          </Group>
+        );
+      })}
+    </Stack>
+  );
+}
+
+// ── contract & profile document grouping ─────────────────────────────────────
+
+// Mirrors ContractDetailPage's grouping: onboarding/profile codes seeded by
+// file-upload-settings vs the generated contract PDF vs everything else.
+const BUSINESS_LICENSE_DOC_CODES = new Set([
+  "business_license",
+  "commercial_license",
+  "investment_license",
+]);
+const PROFILE_DOC_CODES = new Set([
+  "tin_certificate",
+  "national_id",
+  "national_id_passport",
+  "passport",
+]);
+
+const KNOWN_FILE_LABELS: Record<string, string> = {
+  contract: "Signed contract",
+  tin_certificate: "TIN certificate",
+  business_license: "Business licence",
+  commercial_license: "Commercial licence",
+  investment_license: "Investment licence",
+  national_id: "National ID",
+  national_id_passport: "National ID / Passport",
+  passport: "Passport",
+  commercial_invoice: "Commercial Invoice",
+  packing_list: "Packing List",
+  certificate_of_origin: "Certificate of Origin",
+  letter_of_credit: "Letter of Credit / LC",
+};
+
+function fileLabel(f: AnyFile) {
+  if (KNOWN_FILE_LABELS[f.code]) return KNOWN_FILE_LABELS[f.code];
+  // Ad-hoc uploads carry a generated code (custom_<ts>_<i>) — use the filename.
+  if (f.code.startsWith("custom_")) return f.name;
+  return f.code
+    .replace(/_/g, " ")
+    .replace(/\b\w/g, (m) => m.toUpperCase());
+}
+
+// ── the tab ───────────────────────────────────────────────────────────────────
+
+/**
+ * Documents tab of the booking detail page. Pulls together every document that
+ * belongs to this shipment, in sections:
+ *
+ *  1. Clearance documents — the per-booking clearance grid (your uploads with
+ *     their review state, GL output documents), the customs progress timeline,
+ *     and the phased customs files (declaration, duty, transit permit, DO).
+ *  2. Contract & company documents — the signed contract plus the company
+ *     documents the contract carries from your profile (TIN certificate,
+ *     business licence, national ID, …).
+ *  3. Other booking documents — anything uploaded directly on the booking that
+ *     isn't already shown above.
+ */
+export function DocumentsTab({ booking }: { booking: Freight.IBooking }) {
+  const { view, viewer } = useFileViewer();
+  const [modalOpen, setModalOpen] = useState(false);
+
+  const hasContract = Boolean(booking.contractId);
+
+  const { data: clearance } = useQuery(
+    api.bookings.getClearance.queryOptions({
+      input: { id: booking.id },
+      enabled: hasContract,
+    }),
+  );
+
+  const { data: contract } = useQuery(
+    api.contracts.get.queryOptions({
+      input: { id: booking.contractId ?? "" },
+      enabled: hasContract,
+    }),
+  );
+
+  const customerDocs = useMemo(
+    () => (clearance?.documents ?? []).filter((d) => d.uploadedBy === "customer"),
+    [clearance],
+  );
+  const glDocs = useMemo(
+    () =>
+      (clearance?.documents ?? []).filter(
+        (d) => d.uploadedBy === "gl" && d.file,
+      ),
+    [clearance],
+  );
+
+  // The clearance action button (upload / re-upload / view) mirrors the
+  // Overview tab's ClearanceCard so documents can be managed from here too.
+  const action = getBookingNextAction(booking);
+  const showManage = action && action.kind !== "BOOK";
+
+  const contractFiles = (contract?.files ?? []) as AnyFile[];
+  const contractPdf = contractFiles.find((f) => f.code === "contract");
+  const licenseFiles = contractFiles.filter((f) =>
+    BUSINESS_LICENSE_DOC_CODES.has(f.code),
+  );
+  const profileFiles = contractFiles.filter((f) => PROFILE_DOC_CODES.has(f.code));
+
+  // Booking files not already represented in the clearance grid (those rows
+  // show review state, so they win) and not contract signatures/PDF.
+  const clearanceKeys = useMemo(
+    () => new Set((clearance?.documents ?? []).map((d) => d.fileKey)),
+    [clearance],
+  );
+  const otherBookingFiles = ((booking.files ?? []) as AnyFile[]).filter(
+    (f) => !clearanceKeys.has(f.code) && !f.code.startsWith("signature_"),
+  );
+
+  const company = contract?.company;
+
+  return (
+    <Stack gap="lg">
+      {/* ── 1. Clearance documents ──────────────────────────────────────── */}
+      {hasContract && clearance && (
+        <SectionCard>
+          <Group justify="space-between" align="center" mb={4}>
+            <CardTitle>Clearance documents</CardTitle>
+            {showManage && (
+              <Button
+                color="edr-green"
+                radius="md"
+                size="xs"
+                leftSection={<ClipboardList size={14} />}
+                onClick={() => setModalOpen(true)}
+              >
+                {action.label}
+              </Button>
+            )}
+          </Group>
+          <Text fz="12.5px" c="dimmed" mb="sm">
+            Documents required to clear this shipment, with their review state.
+          </Text>
+
+          {customerDocs.length > 0 ? (
+            <Stack gap={0}>
+              {customerDocs.map((doc, i) => (
+                <FileRow
+                  key={doc.fileKey}
+                  title={`${doc.label}${doc.required ? " *" : ""}`}
+                  meta={doc.note ? `Note: ${doc.note}` : doc.file?.name}
+                  file={doc.file}
+                  pill={reviewPill(doc)}
+                  last={i === customerDocs.length - 1 && glDocs.length === 0}
+                  onView={view}
+                />
+              ))}
+              {glDocs.map((doc, i) => (
+                <FileRow
+                  key={doc.fileKey}
+                  title={doc.label}
+                  meta="Provided by Global Logistics"
+                  file={doc.file}
+                  pill={<Pill tone="green" label="Available" />}
+                  last={i === glDocs.length - 1}
+                  onView={view}
+                />
+              ))}
+            </Stack>
+          ) : (
+            <Alert color="gray" radius="md" icon={<Info size={16} />}>
+              No clearance documents are required for this booking.
+            </Alert>
+          )}
+        </SectionCard>
+      )}
+
+      {/* ── customs progress (Path B phased clearance) ──────────────────── */}
+      {(clearance?.milestones?.length ?? 0) > 0 && (
+        <SectionCard>
+          <CardTitle>Customs clearance progress</CardTitle>
+          <Text fz="12.5px" c="dimmed" mt={4} mb="md">
+            Every customs step for this shipment — completed steps are ticked,
+            the highlighted one is where it currently stands.
+          </Text>
+          <MilestoneTimeline milestones={clearance!.milestones!} />
+        </SectionCard>
+      )}
+
+      {(clearance?.workflowFiles?.length ?? 0) > 0 && (
+        <SectionCard>
+          <CardTitle>Customs documents</CardTitle>
+          <Box mt="md">
+            <ClearanceUploadedDocumentsPanel
+              embedded
+              files={clearance!.workflowFiles ?? []}
+              tradeDirection={booking.tradeDirection}
+              onView={(f) => view(f)}
+              onDownload={({ id, name }) => {
+                const a = document.createElement("a");
+                a.href = fileViewUrl(id, true);
+                a.download = name;
+                a.click();
+              }}
+            />
+          </Box>
+        </SectionCard>
+      )}
+
+      {/* ── 2. Contract & company documents ─────────────────────────────── */}
+      {hasContract && contract && (
+        <SectionCard>
+          <Group gap={10} align="center" mb={4}>
+            <Building2 size={16} color="#6B7C8E" />
+            <CardTitle>Contract & company documents</CardTitle>
+          </Group>
+          <Text fz="12.5px" c="dimmed" mb="sm">
+            Attached to contract {contract.reference} — including the company
+            documents it carries from your profile (TIN, licence, ID).
+          </Text>
+
+          {(company?.name || company?.tin) && (
+            <Group
+              gap={24}
+              mb="sm"
+              px={14}
+              py={10}
+              style={{ borderRadius: 10, border: `1px solid ${BORDER}` }}
+            >
+              {company?.name && (
+                <Box>
+                  <Text fz="10.5px" fw={700} c="#6B7C8E" tt="uppercase">
+                    Company
+                  </Text>
+                  <Text fz="13.5px" fw={700} c="#10202F">
+                    {company.name}
+                  </Text>
+                </Box>
+              )}
+              {company?.tin && (
+                <Box>
+                  <Text fz="10.5px" fw={700} c="#6B7C8E" tt="uppercase">
+                    TIN number
+                  </Text>
+                  <Text fz="13.5px" fw={700} c="#10202F">
+                    {company.tin}
+                  </Text>
+                </Box>
+              )}
+            </Group>
+          )}
+
+          {contractPdf || licenseFiles.length || profileFiles.length ? (
+            <Stack gap={0}>
+              {contractPdf && (
+                <FileRow
+                  title="Signed contract"
+                  meta={contractPdf.name}
+                  file={contractPdf}
+                  pill={<Pill tone="green" label="Executed" />}
+                  last={!licenseFiles.length && !profileFiles.length}
+                  onView={view}
+                />
+              )}
+              {[...licenseFiles, ...profileFiles].map((f, i, arr) => (
+                <FileRow
+                  key={f.id}
+                  title={fileLabel(f)}
+                  meta={
+                    PROFILE_DOC_CODES.has(f.code) ||
+                    BUSINESS_LICENSE_DOC_CODES.has(f.code)
+                      ? "From your company profile"
+                      : f.name
+                  }
+                  file={f}
+                  pill={<Pill tone="green" label="On file" />}
+                  last={i === arr.length - 1}
+                  onView={view}
+                />
+              ))}
+            </Stack>
+          ) : (
+            <Alert color="gray" radius="md" icon={<Info size={16} />}>
+              No documents are attached to this contract yet.
+            </Alert>
+          )}
+        </SectionCard>
+      )}
+
+      {/* ── 3. Other booking documents ──────────────────────────────────── */}
+      {otherBookingFiles.length > 0 && (
+        <SectionCard>
+          <CardTitle>Other booking documents</CardTitle>
+          <Text fz="12.5px" c="dimmed" mt={4} mb="sm">
+            Documents uploaded directly on this booking.
+          </Text>
+          <Stack gap={0}>
+            {otherBookingFiles.map((f, i) => (
+              <FileRow
+                key={f.id}
+                title={fileLabel(f)}
+                meta={f.name}
+                file={f}
+                pill={<Pill tone="green" label="Uploaded" />}
+                last={i === otherBookingFiles.length - 1}
+                onView={view}
+              />
+            ))}
+          </Stack>
+        </SectionCard>
+      )}
+
+      {!hasContract && otherBookingFiles.length === 0 && (
+        <SectionCard>
+          <Alert color="gray" radius="md" icon={<Info size={16} />}>
+            No documents have been uploaded for this booking yet.
+          </Alert>
+        </SectionCard>
+      )}
+
+      {showManage && (
+        <BookingActionModal
+          booking={booking}
+          opened={modalOpen}
+          onClose={() => setModalOpen(false)}
+        />
+      )}
+      {viewer}
+    </Stack>
+  );
+}
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/KeyFactsStrip.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/KeyFactsStrip.tsx
index 1ad53c0c8..4d90a3256 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/KeyFactsStrip.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/KeyFactsStrip.tsx
@@ -39,13 +39,25 @@ function Fact({ label, value }: { label: string; value: ReactNode }) {
  */
 export function KeyFactsStrip({ booking }: { booking: BookingLike }) {
   const isContract = booking.bookingType === "GENERAL_CONTRACT";
+  // A drawdown under a GENERAL contract stays bookingType = ONE_TIME; its
+  // "General" nature lives in the denormalized contractKind.
+  const isGeneralDrawdown = !isContract && booking.contractKind === "GENERAL";
   const freight = booking.freightType === "BULK" ? "Bulk" : "Container";
   const payment = paymentStatusLabel(booking.paymentStatus);
 
   return (
     <SectionCard p="lg">
       <SimpleGrid cols={{ base: 2, md: 3, xl: 6 }} spacing={0} verticalSpacing="lg">
-        <Fact label="Type" value={isContract ? "General Contract" : "One-Time"} />
+        <Fact
+          label="Type"
+          value={
+            isContract
+              ? "General Contract"
+              : isGeneralDrawdown
+                ? "General"
+                : "One-Time"
+          }
+        />
         <Fact label="Cargo" value={freight} />
         <Fact
           label="Route"
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/StatusHero.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/StatusHero.tsx
index 16d412703..b9d7ee8e8 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/StatusHero.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/components/StatusHero.tsx
@@ -104,7 +104,7 @@ export function StatusHero({
         }
       : isInitiatedInstance
         ? {
-            title: "Booking initiated — clearance documents needed",
+            title: "Upload clearance documents",
             description:
               "Upload the required clearance documents to start the review. Once the review is finalized you can book your shipment.",
             stage,
@@ -194,7 +194,11 @@ function ProgressTracker({
         } as React.CSSProperties
       }
     >
-      <div className="flex items-start" style={{ minWidth: 640 }}>
+      {/* ~84px per stage keeps 2-word labels readable; the box scrolls on mobile. */}
+      <div
+        className="flex items-start"
+        style={{ minWidth: Math.max(640, stages.length * 84) }}
+      >
         {stages.map((stage, idx) => {
           const state =
             idx < current ? "done" : idx === current ? "active" : "idle";
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/constants.ts b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/constants.ts
index ae3d20e4e..d677f78f0 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/constants.ts
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/constants.ts
@@ -1,6 +1,9 @@
 import {
+  BadgeCheck,
   ClipboardCheck,
+  FileSearch,
   FileText,
+  FileUp,
   MapPin,
   PackageCheck,
   PackageOpen,
@@ -105,18 +108,25 @@ export const ARRIVAL_STAGE = PROGRESS_STAGES.findIndex(
  */
 export const CONTRACT_PROGRESS_STAGES = [
   {
-    // The instance was initiated with one click and is going through per-booking
-    // clearance (upload → review → ready). One-time drawdowns without clearance
-    // start here too until they are booked.
-    label: "Initiated",
-    icon: FileText,
-    statuses: [
-      "DRAFT",
-      "CHANGES_REQUESTED",
-      "AWAITING_DOCUMENTS",
-      "DOCUMENTS_UNDER_REVIEW",
-      "CLEARANCE_READY",
-    ],
+    // The instance was initiated with one click and now sits in the clearance
+    // gate: the customer must upload the required clearance documents.
+    label: "Upload Documents",
+    icon: FileUp,
+    statuses: ["DRAFT", "CHANGES_REQUESTED", "AWAITING_DOCUMENTS"],
+  },
+  {
+    // Staff/GL are reviewing the uploaded clearance documents; the customer
+    // only re-uploads queried ones.
+    label: "Document Review",
+    icon: FileSearch,
+    statuses: ["DOCUMENTS_UNDER_REVIEW"],
+  },
+  {
+    // Clearance finished — the customer books (Path A) or GL completes the
+    // booking on their behalf (Path B customs).
+    label: "Cleared",
+    icon: BadgeCheck,
+    statuses: ["CLEARANCE_READY"],
   },
   {
     // The customer (or GL) completed the booking — cargo + shipment day — and it
@@ -360,13 +370,13 @@ export const STATUS_MAP: Record<
     stage: 5,
   },
   AWAITING_DOCUMENTS: {
-    title: "Clearance documents needed",
+    title: "Upload clearance documents",
     description:
       "Upload the required clearance documents so your shipment can be reviewed.",
     stage: 1,
   },
   DOCUMENTS_UNDER_REVIEW: {
-    title: "Documents under review",
+    title: "Clearance documents under review",
     description:
       "Your clearance documents are being reviewed. Re-upload any queried documents to proceed.",
     stage: 2,
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/booking-display.tsx b/apps/edr-freight-web/portal/src/pages/bookings/booking-display.tsx
index e8c047726..c96bfdac4 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/booking-display.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/booking-display.tsx
@@ -34,17 +34,20 @@ type BookingLike = Freight.IBooking & {
   paymentStatus?: string;
 };
 
-/** One-Time vs General Contract. */
+/** One-Time vs General Contract (or a drawdown under a GENERAL contract). */
 export function BookingTypeBadge({ booking }: { booking: BookingLike }) {
   const isContract = booking.bookingType === "GENERAL_CONTRACT";
+  // Drawdown bookings keep bookingType = ONE_TIME; the parent contract's kind
+  // (denormalized onto the booking) is what makes them "General".
+  const isGeneralDrawdown = !isContract && booking.contractKind === "GENERAL";
   return (
     <Badge
       variant="light"
       radius="sm"
-      color={isContract ? "violet" : "gray"}
+      color={isContract || isGeneralDrawdown ? "violet" : "gray"}
       styles={{ root: { textTransform: "none", fontWeight: 600, letterSpacing: 0 } }}
     >
-      {isContract ? "General Contract" : "One-Time"}
+      {isContract ? "General Contract" : isGeneralDrawdown ? "General" : "One-Time"}
     </Badge>
   );
 }
diff --git a/apps/edr-freight-web/portal/src/services/bookings.service.ts b/apps/edr-freight-web/portal/src/services/bookings.service.ts
index f536e41b7..1128b0883 100644
--- a/apps/edr-freight-web/portal/src/services/bookings.service.ts
+++ b/apps/edr-freight-web/portal/src/services/bookings.service.ts
@@ -73,6 +73,8 @@ export interface PriceLineItem {
  */
 export interface MyBookingWindow {
   scheduleId: string;
+  /** Train schedule reference (e.g. TS-2026-000123), shown on the window card. */
+  reference: string | null;
   /**
    * The customer's active contract on this lane, when they hold one — enables
    * "Book now" to target it. Null for lanes they have no contract on.
diff --git a/packages/types/src/freight/index.ts b/packages/types/src/freight/index.ts
index e9f778284..282c1113c 100644
--- a/packages/types/src/freight/index.ts
+++ b/packages/types/src/freight/index.ts
@@ -497,6 +497,12 @@ export interface IBooking extends BaseEntity {
   trainScheduleStatus?: TrainScheduleStatus | string | null;
   /** ONE_TIME for normal bookings; GENERAL_CONTRACT for umbrella contracts. */
   bookingType?: BookingType;
+  /**
+   * Denormalized kind of the parent contract (ONE_TIME | GENERAL). Drawdown
+   * bookings under a GENERAL contract keep bookingType = ONE_TIME, so this is
+   * the field UIs must read to label a booking "General".
+   */
+  contractKind?: `${import("./contracts").ContractKind}` | null;
   /** General contracts only: when ordering closes (null until active / for one-time). */
   expiresAt?: string | null;
   /** Null for general contracts at creation — the date is chosen per order. */