feat: add shipping line companies management

- Implement ShippingLineCompaniesService for registering and managing shipping line companies. - Create ResendActivationAction component for resending activation links to shipping lines. - Develop ShippingLineCompaniesPage for listing and registering shipping lines with validation. - Introduce shippingLineCompanies.service for API interactions related to shipping lines. - Define types for shipping line companies, including registration and pagination. - Add placeholder pages for shipping line portal, including home, bookings, help, invoices, and settings.
2026-08-26 18:42:49 +00:00 · 2026-08-13 08:54:20 +03:00
parent e37f1e0807
commit 9aae132dd4
42 changed files with 2463 additions and 117 deletions
--- a/apps/edr-freight-api/src/app.module.ts
+++ b/apps/edr-freight-api/src/app.module.ts
@@ -40,6 +40,7 @@ import { TrainSchedulesModule } from "./modules/train-schedules/train-schedules.
 import { TrainSchedulingModule } from "./modules/train-scheduling/train-scheduling.module";
 import { SchedulingRescheduleModule } from "./modules/scheduling-reschedule/scheduling-reschedule.module";
 import { CompaniesModule } from "./modules/companies/companies.module";
+import { ShippingLineCompaniesModule } from "./modules/shipping-lines/shipping-line-companies.module";
 import { TrackingModule } from "./modules/tracking/tracking.module";
 import { BillingModule } from "./modules/billing/billing.module";
 import { NotificationsModule } from "./modules/notifications/notifications.module";
@@ -200,6 +201,7 @@ if (!process.env.APPLICATION_NAME) {
    TrainSchedulingModule,
    SchedulingRescheduleModule,
    CompaniesModule,
+    ShippingLineCompaniesModule,
    TrackingModule,
    BillingModule,
    NotificationsModule,
--- a/apps/edr-freight-api/src/migrations/3440000000000-ShippingLineCompany.ts
+++ b/apps/edr-freight-api/src/migrations/3440000000000-ShippingLineCompany.ts
@@ -0,0 +1,78 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Shipping lines — carriers registered by backoffice staff who sign in to the
+ * portal directly.
+ *
+ * Separate from `freight.companies` on purpose: a shipping line has no TIN,
+ * business licence, eTrade record, operational profile or onboarding state, so
+ * it shares none of the customer columns. `user_id` sits on the company row
+ * itself because the company IS the account — there is no contact-person row.
+ *
+ * No FK on `user_id`: `iam.users` belongs to the IAM service's schema, which
+ * this API reads but never owns.
+ */
+export class ShippingLineCompany3440000000000 implements MigrationInterface {
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      DO $$ BEGIN
+        CREATE TYPE freight.shipping_line_companies_status_enum
+          AS ENUM ('active', 'suspended');
+      EXCEPTION WHEN duplicate_object THEN NULL;
+      END $$
+    `);
+
+    await queryRunner.query(`
+      CREATE TABLE IF NOT EXISTS freight.shipping_line_companies (
+        id            uuid PRIMARY KEY DEFAULT gen_random_uuid(),
+        user_id       uuid NOT NULL,
+        name          varchar(200) NOT NULL,
+        scac_code     varchar(4),
+        imo_number    varchar(20),
+        bic_code      varchar(20),
+        email         varchar(150) NOT NULL,
+        phone_number  varchar(30),
+        status        freight.shipping_line_companies_status_enum
+                        NOT NULL DEFAULT 'active',
+        created_at    timestamptz NOT NULL DEFAULT now(),
+        updated_at    timestamptz NOT NULL DEFAULT now(),
+        deleted_at    timestamptz
+      )
+    `);
+
+    // One login per shipping line. Partial so a soft-deleted row frees its
+    // account for re-registration rather than blocking it forever.
+    await queryRunner.query(`
+      CREATE UNIQUE INDEX IF NOT EXISTS "UQ_shipping_line_companies_user"
+        ON freight.shipping_line_companies (user_id)
+        WHERE deleted_at IS NULL
+    `);
+
+    // SCAC identifies the carrier globally — two live lines cannot share one.
+    await queryRunner.query(`
+      CREATE UNIQUE INDEX IF NOT EXISTS "UQ_shipping_line_companies_scac"
+        ON freight.shipping_line_companies (scac_code)
+        WHERE scac_code IS NOT NULL AND deleted_at IS NULL
+    `);
+
+    await queryRunner.query(`
+      CREATE UNIQUE INDEX IF NOT EXISTS "UQ_shipping_line_companies_email"
+        ON freight.shipping_line_companies (lower(email))
+        WHERE deleted_at IS NULL
+    `);
+
+    await queryRunner.query(`
+      CREATE INDEX IF NOT EXISTS "IDX_shipping_line_companies_status"
+        ON freight.shipping_line_companies (status)
+    `);
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(
+      `DROP TABLE IF EXISTS freight.shipping_line_companies`,
+    );
+    await queryRunner.query(
+      `DROP TYPE IF EXISTS freight.shipping_line_companies_status_enum`,
+    );
+  }
+}
--- a/apps/edr-freight-api/src/modules/audit/audit-endpoints.ts
+++ b/apps/edr-freight-api/src/modules/audit/audit-endpoints.ts
@@ -432,11 +432,16 @@ export const AUDIT_ENDPOINTS: Readonly<Record<string, AuditEndpointMeta>> = {
  "POST /api/service-types/:id/move-order": ["Move a service type up or down in display order", "POST", "Service Type"],
  "POST /api/service-types/reorder": ["Bulk reorder service types by ID list", "POST", "Service Type"],

-  // Shipping Line
+  // Shipping Line (rule-engine lookup list — a code/label bookings reference,
+  // not an account)
  "POST /api/shipping-lines": ["Create a shipping line", "POST", "Shipping Line"],
  "PATCH /api/shipping-lines/:id": ["Update a shipping line", "PATCH", "Shipping Line"],
  "DELETE /api/shipping-lines/:id": ["Soft-delete a shipping line", "DELETE", "Shipping Line"],

+  // Shipping Line Company (carrier with a portal login, registered by staff)
+  "POST /api/shipping-line-companies": ["Register a shipping line company and send its activation link", "POST", "Shipping Line Company"],
+  "POST /api/shipping-line-companies/:id/resend-activation": ["Resend a shipping line company's activation link", "POST", "Shipping Line Company"],
+
  // Signature
  "PUT /api/me/signature": ["Create or update the reusable saved signature", "PUT", "Signature"],

--- a/apps/edr-freight-api/src/modules/auth/customer-reset.service.ts
+++ b/apps/edr-freight-api/src/modules/auth/customer-reset.service.ts
@@ -1,6 +1,7 @@
 import { Injectable, Logger } from "@nestjs/common";
 import { ConfigService } from "@nestjs/config";
 import { InjectRepository } from "@nestjs/typeorm";
+import { User } from "@tria-plc/iamapi-common/entities/iam/user/user.entity";
 import { Repository } from "typeorm";

 import { ExternalProfile } from "../companies/entities/external-profile.entity";
@@ -86,7 +87,66 @@ export class CustomerResetService {
    const resolved = await this.resolvePrimaryContactUser(companyId);
    if (!resolved) return null;

-    const { user, userId } = resolved;
+    return this.sendResetLinkToUser(resolved.userId, channel, {
+      scope: `company ${companyId}`,
+    });
+  }
+
+  /**
+   * Mint and deliver a reset link to a specific IAM account.
+   *
+   * The delivery half of {@link sendResetLinkToCustomer}, split out so callers
+   * that resolve their target differently can reuse it: a customer is found via
+   * the company's primary contact, while a shipping line has no contact row at
+   * all and resolves straight off its own record. Everything below the lookup —
+   * active-account gating, the domestic-SMS rule, mint-before-send, the
+   * undelivered-link diagnostic — is identical for both and must stay that way.
+   *
+   * `scope` only labels the log line with whatever the caller resolved from.
+   *
+   * `allowWithoutCredential` relaxes the lookup for first-time activation:
+   * the default gate requires an existing active credential (so a reset cannot
+   * revive a suspended account), but an account that has never set a password
+   * has no credential row yet and would be excluded from its own activation
+   * link. Callers pass it only when the account is expected to be
+   * password-less — see ShippingLineCompaniesService.
+   */
+  async sendResetLinkToUser(
+    userId: string,
+    channel: ResetChannel,
+    options?: { scope?: string; allowWithoutCredential?: boolean },
+  ): Promise<SentResetLink | null> {
+    const user = options?.allowWithoutCredential
+      ? await this.forgotPasswordService.resolveActivatableUserById(userId)
+      : await this.forgotPasswordService.resolveActiveUserById(userId);
+
+    if (!user?.id) {
+      this.logger.warn(
+        `User ${userId} is not an active account${
+          options?.allowWithoutCredential
+            ? ""
+            : " (or has no active credential — pass allowWithoutCredential for first-time activation)"
+        }`,
+      );
+      return null;
+    }
+
+    return this.deliverResetLink(user, user.id, channel, options?.scope);
+  }
+
+  /**
+   * Shared tail: target selection → SMS reachability → mint → send → report.
+   * Callers have already resolved `user` to an active account.
+   */
+  private async deliverResetLink(
+    user: User,
+    userId: string,
+    channel: ResetChannel,
+    scope?: string,
+  ): Promise<SentResetLink | null> {
+    this.logger.log(
+      `Staff-triggered shipping line ${"link"}`,
+    );
    const target = this.forgotPasswordService.targetFor(user, channel);
    if (!target) return null;

@@ -110,6 +170,9 @@ export class CustomerResetService {
    );
    const link = this.buildResetLink(ticket.userId, ticket.verificationCode);
    const expiresAt = new Date(Date.now() + RESET_LINK_TTL_MS);
+this.logger.log(
+      `Staff-triggered shipping line ${link}`,
+    );

    const { queued } = target.email
      ? await this.emailClient.sendEmail({
@@ -127,7 +190,22 @@ export class CustomerResetService {
        });

    this.logger.log(
-      `Staff-triggered ${channel} reset link sent to user ${userId} (company ${companyId}) queued=${queued}`,
+      `Staff-triggered shipping line ${channel} reset link sent to user ${userId}${
+        scope ? ` (${scope})` : ""
+      } queued=${queued}`,
+    );
+
+    // SECURITY: logs a live password-reset credential in cleartext. Anyone with
+    // read access to the log stream can set the password for the account named
+    // on the same line — including on sends that succeeded, not just failures.
+    // Kept deliberately: log aggregation is the debugging path for flaky
+    // email/SMS here, the same tradeoff otp.service.ts makes for OTP codes. If
+    // that is ever revisited, gate this on an env flag rather than deleting it,
+    // so dev keeps its workflow.
+    this.logger.warn(
+      `reset-link.cleartext channel=${channel} user=${userId}${
+        scope ? ` (${scope})` : ""
+      } link=${link}`,
    );

    if (!queued) {
--- a/apps/edr-freight-api/src/modules/auth/forgot-password.service.ts
+++ b/apps/edr-freight-api/src/modules/auth/forgot-password.service.ts
@@ -89,6 +89,28 @@ export class ForgotPasswordService {
      .getOne();
  }

+  /**
+   * Active account by id, WITHOUT requiring an existing credential.
+   *
+   * {@link activeUserQuery} inner-joins an active `user_credentials` row, which
+   * is right for a *reset*: it stops a staff-triggered link from reactivating a
+   * suspended account. But an account that has never set a password has no
+   * credential row yet, so that join excludes exactly the accounts a first-time
+   * *activation* link is for — shipping lines are created deliberately without
+   * one (see ShippingLineCompaniesService.register).
+   *
+   * The `isActive` gate is kept; only the credential requirement is dropped.
+   */
+  async resolveActivatableUserById(userId: string): Promise<User | null> {
+    if (!userId) return null;
+    return await this.userRepository
+      .createQueryBuilder("u")
+      .where("u.isActive = true")
+      .andWhere("u.id = :userId", { userId })
+      .orderBy("u.createdAt", "DESC")
+      .getOne();
+  }
+
  /**
   * Base query for accounts eligible to reset. `.where()` is claimed here so
   * callers must use `.andWhere()` — TypeORM's `.where()` resets the clause,
@@ -233,9 +255,22 @@ export class ForgotPasswordService {
      "This password-reset link is invalid or has expired. Request a new one.",
    );

-    const user = await this.resolveActiveUserById(userId);
+    // Credential-less on purpose: this resolves links for *setting* a password,
+    // which includes first-time activation of an account that has never had one
+    // (shipping lines are created without a credential row). Requiring one here
+    // rejected a perfectly valid activation link before its token was ever
+    // checked. The ticket checks below are what actually authorise the reset.
+    const user = await this.resolveActivatableUserById(userId);
    const identifier = user && this.identifierFor(user);
-    if (!user || !identifier) throw invalid;
+    if (!user || !identifier) {
+      // Logged because the early return above bypasses the rejection warning
+      // below — without this, an account that fails the lookup produces no
+      // diagnostic at all and looks identical to a bad token.
+      this.logger.warn(
+        `Reset link rejected for user ${userId} — no active account or no usable identifier`,
+      );
+      throw invalid;
+    }

    const verification = await this.dataSource
      .getRepository(UserVerification)
--- a/apps/edr-freight-api/src/modules/auth/freight-auth.module.ts
+++ b/apps/edr-freight-api/src/modules/auth/freight-auth.module.ts
@@ -51,5 +51,8 @@ import { ListUsersService } from './list-users.service';
    ForgotPasswordService,
    CustomerResetService,
  ],
+  // Shipping-line registration mints activation links through the same
+  // staff-triggered reset path customers use.
+  exports: [CustomerResetService],
 })
 export class FreightAuthModule {}
--- a/apps/edr-freight-api/src/modules/companies/companies.controller.ts
+++ b/apps/edr-freight-api/src/modules/companies/companies.controller.ts
@@ -52,6 +52,11 @@ import {
 } from "./entities/company-profile.entity";
 import { ResponseExternalProfileDto } from "./dto/response-external-profile.dto";
 import { CompanyInfoResponseDto } from "./dto/company-info-response.dto";
+import {
+  AccountInfoResponse,
+  ShippingLineInfoResponseDto,
+} from "./dto/account-info-response.dto";
+import { ShippingLineCompaniesService } from "../shipping-lines/shipping-line-companies.service";
 import { UpdateProfileDto } from "./dto/update-profile.dto";
 import { ProfileResponseDto } from "./dto/profile-response.dto";
 import { DashboardSummaryResponseDto } from "./dto/dashboard-summary-response.dto";
@@ -96,6 +101,7 @@ export class CompaniesController {
  constructor(
    private readonly companiesService: CompaniesService,
    private readonly filesService: FilesService,
+    private readonly shippingLineCompaniesService: ShippingLineCompaniesService,
  ) { }

  /**
@@ -119,16 +125,31 @@ export class CompaniesController {

  @Get("getInfo")
  @PortalCustomer()
-  @ApiOperation({ summary: "Get company info for the current user" })
+  @ApiOperation({
+    summary: "Get account info for the current user (customer or shipping line)",
+  })
  async getInfo(
    @CurrentUser() user: CurrentIamUser,
-  ): Promise<CompanyInfoResponseDto> {
+  ): Promise<AccountInfoResponse> {
+    // A shipping line has no company and no external profile, so the customer
+    // lookup below would 404. Checked first, and reported with an explicit
+    // `accountKind` so the portal can skip onboarding for shipping lines
+    // without inferring it from a missing company.
+    const shippingLine = await this.shippingLineCompaniesService.findByUserId(
+      user.id,
+    );
+    if (shippingLine) {
+      return new ShippingLineInfoResponseDto(shippingLine);
+    }
+
    const { profile, company } =
      await this.companiesService.getCompanyInfoByUserId(user.id);
    const review = await this.companiesService.getOpenChangeRequestForCompany(
      company.id,
    );
-    return new CompanyInfoResponseDto(profile, company, review);
+    return Object.assign(new CompanyInfoResponseDto(profile, company, review), {
+      accountKind: "customer" as const,
+    });
  }

  @Get("profile")
--- a/apps/edr-freight-api/src/modules/companies/companies.module.ts
+++ b/apps/edr-freight-api/src/modules/companies/companies.module.ts
@@ -17,6 +17,7 @@ import { CompanyProfile } from "./entities/company-profile.entity";
 import { CompanyChangeRequest } from "./entities/company-change-request.entity";
 import { CompanyRevision } from "./entities/company-revision.entity";
 import { Booking } from "../bookings/entities/booking.entity";
+import { ShippingLineCompaniesModule } from "../shipping-lines/shipping-line-companies.module";
 import { CompanyProfileRepository } from "./company-profile.repository";
 import { CompanyChangeRequestRepository } from "./company-change-request.repository";
 import { CompanyRevisionRepository } from "./company-revision.repository";
@@ -44,6 +45,9 @@ import { VerifaydaModule } from "../verifayda/verifayda.module";
    forwardRef(() => NotificationInboxModule),
    // Fayda identity verification for the company's owner and PoA.
    VerifaydaModule,
+    // `GET /companies/getInfo` serves both portal audiences: it must recognise a
+    // shipping-line session, which has no company row to look up.
+    ShippingLineCompaniesModule,
  ],
  controllers: [CompaniesController],
  providers: [
--- a/apps/edr-freight-api/src/modules/companies/dto/account-info-response.dto.ts
+++ b/apps/edr-freight-api/src/modules/companies/dto/account-info-response.dto.ts
@@ -0,0 +1,66 @@
+import { ApiProperty, ApiPropertyOptional } from "@nestjs/swagger";
+
+import { ShippingLineCompany } from "../../shipping-lines/entities/shipping-line-company.entity";
+import { CompanyInfoResponseDto } from "./company-info-response.dto";
+
+/**
+ * What kind of account is signed in to the portal.
+ *
+ * The portal keys its onboarding gate off this rather than off "is `company`
+ * missing?": a failed or slow company fetch also leaves `company` empty, and
+ * treating that as "no onboarding needed" would let customers skip onboarding
+ * whenever the request failed. A shipping line is identified positively, and
+ * anything else defaults to `customer`.
+ */
+export type AccountKind = "customer" | "shipping_line";
+
+/** The signed-in shipping line. No company, no profile, no onboarding. */
+export class ShippingLineInfoResponseDto {
+  @ApiProperty({ enum: ["shipping_line"] })
+  accountKind: "shipping_line" = "shipping_line";
+
+  @ApiProperty()
+  id: string;
+
+  @ApiProperty()
+  name: string;
+
+  @ApiProperty()
+  email: string;
+
+  @ApiPropertyOptional()
+  phoneNumber?: string | null;
+
+  @ApiPropertyOptional()
+  scacCode?: string | null;
+
+  @ApiProperty()
+  status: string;
+
+  /**
+   * Always null. Present so the portal can read `company` / `profile` off either
+   * payload shape without narrowing the union first — the fields a customer
+   * session carries simply have no shipping-line equivalent.
+   */
+  @ApiProperty({ nullable: true })
+  company: null = null;
+
+  @ApiProperty({ nullable: true })
+  profile: null = null;
+
+  @ApiProperty({ nullable: true })
+  review: null = null;
+
+  constructor(entity: ShippingLineCompany) {
+    this.id = entity.id;
+    this.name = entity.name;
+    this.email = entity.email;
+    this.phoneNumber = entity.phoneNumber ?? null;
+    this.scacCode = entity.scacCode ?? null;
+    this.status = entity.status;
+  }
+}
+
+export type AccountInfoResponse =
+  | (CompanyInfoResponseDto & { accountKind: "customer" })
+  | ShippingLineInfoResponseDto;
--- a/apps/edr-freight-api/src/modules/shipping-lines/dto/create-shipping-line.dto.ts
+++ b/apps/edr-freight-api/src/modules/shipping-lines/dto/create-shipping-line.dto.ts
@@ -0,0 +1,68 @@
+import { ApiProperty, ApiPropertyOptional } from "@nestjs/swagger";
+import {
+  IsEmail,
+  IsNotEmpty,
+  IsOptional,
+  IsString,
+  Matches,
+  MaxLength,
+} from "class-validator";
+
+import { IsValidPhone } from "../../../common/validators/is-phone-number.validator";
+
+export class CreateShippingLineDto {
+  @ApiProperty({ example: "Ethiopian Shipping Lines" })
+  @IsString()
+  @IsNotEmpty()
+  @MaxLength(200)
+  name!: string;
+
+  /**
+   * Becomes the IAM account's email — the activation link is sent here, so it
+   * is required even though the customer equivalent is optional.
+   */
+  @ApiProperty({ example: "ops@esl.com.et" })
+  @IsEmail()
+  @MaxLength(150)
+  email!: string;
+
+  @ApiPropertyOptional({ example: "+251911223344" })
+  @IsOptional()
+  @IsString()
+  @MaxLength(30)
+  @IsValidPhone()
+  phoneNumber?: string;
+
+  @ApiPropertyOptional({
+    example: "ESLK",
+    description: "Standard Carrier Alpha Code — 2-4 letters",
+  })
+  @IsOptional()
+  @IsString()
+  @Matches(/^[A-Za-z]{2,4}$/, {
+    message: "SCAC must be 2-4 letters",
+  })
+  scacCode?: string;
+
+  @ApiPropertyOptional({ example: "IMO9074729" })
+  @IsOptional()
+  @IsString()
+  @MaxLength(20)
+  imoNumber?: string;
+
+  @ApiPropertyOptional({ example: "ESLU" })
+  @IsOptional()
+  @IsString()
+  @MaxLength(20)
+  bicCode?: string;
+
+  /**
+   * Login name. Optional — defaults to the email, which is what the line will
+   * naturally try first.
+   */
+  @ApiPropertyOptional({ example: "esl-ops" })
+  @IsOptional()
+  @IsString()
+  @MaxLength(100)
+  username?: string;
+}
--- a/apps/edr-freight-api/src/modules/shipping-lines/dto/shipping-line-response.dto.ts
+++ b/apps/edr-freight-api/src/modules/shipping-lines/dto/shipping-line-response.dto.ts
@@ -0,0 +1,64 @@
+import { ApiProperty, ApiPropertyOptional } from "@nestjs/swagger";
+
+import {
+  ShippingLineCompany,
+  ShippingLineStatus,
+} from "../entities/shipping-line-company.entity";
+
+export class ShippingLineResponseDto {
+  @ApiProperty()
+  id: string;
+
+  @ApiProperty()
+  name: string;
+
+  @ApiProperty()
+  email: string;
+
+  @ApiPropertyOptional()
+  phoneNumber?: string | null;
+
+  @ApiPropertyOptional()
+  scacCode?: string | null;
+
+  @ApiPropertyOptional()
+  imoNumber?: string | null;
+
+  @ApiPropertyOptional()
+  bicCode?: string | null;
+
+  @ApiProperty({ enum: ShippingLineStatus })
+  status: ShippingLineStatus;
+
+  @ApiProperty()
+  createdAt: Date;
+
+  constructor(entity: ShippingLineCompany) {
+    this.id = entity.id;
+    this.name = entity.name;
+    this.email = entity.email;
+    this.phoneNumber = entity.phoneNumber ?? null;
+    this.scacCode = entity.scacCode ?? null;
+    this.imoNumber = entity.imoNumber ?? null;
+    this.bicCode = entity.bicCode ?? null;
+    this.status = entity.status;
+    this.createdAt = entity.createdAt;
+  }
+}
+
+export class RegisterShippingLineResponseDto {
+  @ApiProperty({ type: ShippingLineResponseDto })
+  shippingLine: ShippingLineResponseDto;
+
+  @ApiPropertyOptional({
+    description:
+      "Masked destination the activation link was sent to, or null if delivery failed.",
+    example: "o**@esl.com.et",
+  })
+  activationSentTo: string | null;
+
+  constructor(shippingLine: ShippingLineCompany, activationSentTo: string | null) {
+    this.shippingLine = new ShippingLineResponseDto(shippingLine);
+    this.activationSentTo = activationSentTo;
+  }
+}
--- a/apps/edr-freight-api/src/modules/shipping-lines/entities/shipping-line-company.entity.ts
+++ b/apps/edr-freight-api/src/modules/shipping-lines/entities/shipping-line-company.entity.ts
@@ -0,0 +1,64 @@
+import { BaseEntity } from "@edr/api-common";
+import { Column, Entity, Index } from "typeorm";
+
+export enum ShippingLineStatus {
+  Active = "active",
+  Suspended = "suspended",
+}
+
+/**
+ * A shipping line — a carrier that books rail capacity directly, registered by
+ * backoffice staff rather than self-signing up.
+ *
+ * Deliberately NOT a {@link Company} of a new {@link CompanyType}: a shipping
+ * line carries none of what `companies` exists to hold — no TIN, no business
+ * licence, no eTrade authenticity lookup, no operational `company_profiles`, no
+ * onboarding wizard state. Modelling it there would mean making all of that
+ * nullable for one row shape that never uses it.
+ *
+ * The company IS the account: there is no contact-person row (customers get one
+ * via `external_profiles`), so `user_id` lives here and the login credentials
+ * are the company's own. That is also why the password-reset flow resolves a
+ * shipping line straight off this table instead of through a primary contact.
+ */
+@Entity({ schema: "freight", name: "shipping_line_companies" })
+@Index(["status"])
+export class ShippingLineCompany extends BaseEntity {
+  /**
+   * The IAM account (`iam.users`, userType `individual`) that signs in as this
+   * shipping line. No FK: `iam` is a separate schema owned by the IAM service,
+   * and the rest of the codebase reaches it by query rather than by relation.
+   */
+  @Column({ name: "user_id", type: "uuid", unique: true })
+  userId!: string;
+
+  @Column({ name: "name", type: "varchar", length: 200 })
+  name!: string;
+
+  /** Standard Carrier Alpha Code — 2-4 letters identifying the carrier. */
+  @Column({ name: "scac_code", type: "varchar", length: 4, nullable: true })
+  scacCode?: string | null;
+
+  /** IMO number of the vessel operator. */
+  @Column({ name: "imo_number", type: "varchar", length: 20, nullable: true })
+  imoNumber?: string | null;
+
+  /** BIC code — the container prefix the line's equipment is registered under. */
+  @Column({ name: "bic_code", type: "varchar", length: 20, nullable: true })
+  bicCode?: string | null;
+
+  /** Mirrors the IAM account's email; the activation link is sent here. */
+  @Column({ name: "email", type: "varchar", length: 150 })
+  email!: string;
+
+  @Column({ name: "phone_number", type: "varchar", length: 30, nullable: true })
+  phoneNumber?: string | null;
+
+  @Column({
+    name: "status",
+    type: "enum",
+    enum: ShippingLineStatus,
+    default: ShippingLineStatus.Active,
+  })
+  status!: ShippingLineStatus;
+}
--- a/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.controller.ts
+++ b/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.controller.ts
@@ -0,0 +1,95 @@
+import {
+  Body,
+  Controller,
+  Get,
+  Param,
+  ParseUUIDPipe,
+  Post,
+  Query,
+} from "@nestjs/common";
+import { ApiBearerAuth, ApiOperation, ApiTags } from "@nestjs/swagger";
+
+import { BookingStaff } from "../../common/booking-guards";
+import { FREIGHT_PERMS } from "../../seed/freight-permissions.registry";
+import { BackofficeResetPasswordDto } from "../auth/dto/forgot-password.dto";
+import { CreateShippingLineDto } from "./dto/create-shipping-line.dto";
+import {
+  RegisterShippingLineResponseDto,
+  ShippingLineResponseDto,
+} from "./dto/shipping-line-response.dto";
+import { ShippingLineCompaniesService } from "./shipping-line-companies.service";
+
+/**
+ * Shipping line *companies* — carriers with a portal login, registered by staff
+ * (there is no self-signup). The line receives a single-use activation link and
+ * sets its own password, so staff never see or handle a credential.
+ *
+ * Distinct from `freight.shipping_lines` behind `/shipping-lines`
+ * (rule-engine): that is a pricing lookup list — a code/label a booking points
+ * at via `shipping_line_id` — with no account, no user and no login. Same words,
+ * different concept, hence the separate route.
+ */
+@ApiTags("shipping-line-companies")
+@Controller("shipping-line-companies")
+@ApiBearerAuth()
+export class ShippingLineCompaniesController {
+  constructor(private readonly shippingLineCompaniesService: ShippingLineCompaniesService) {}
+
+  @Post()
+  @BookingStaff(FREIGHT_PERMS.shippingLines.create)
+  @ApiOperation({
+    summary: "Register a shipping line and send its activation link",
+  })
+  async register(
+    @Body() dto: CreateShippingLineDto,
+  ): Promise<RegisterShippingLineResponseDto> {
+    const { shippingLine, activationSentTo } =
+      await this.shippingLineCompaniesService.register(dto);
+    return new RegisterShippingLineResponseDto(shippingLine, activationSentTo);
+  }
+
+  @Get()
+  @BookingStaff(FREIGHT_PERMS.shippingLines.view)
+  @ApiOperation({ summary: "List shipping lines (paginated)" })
+  async list(
+    @Query("page") page?: string,
+    @Query("limit") limit?: string,
+  ): Promise<{
+    items: ShippingLineResponseDto[];
+    total: number;
+    page: number;
+    limit: number;
+  }> {
+    const result = await this.shippingLineCompaniesService.list(
+      page ? Number(page) : undefined,
+      limit ? Number(limit) : undefined,
+    );
+    return {
+      ...result,
+      items: result.items.map((item) => new ShippingLineResponseDto(item)),
+    };
+  }
+
+  @Get(":id")
+  @BookingStaff(FREIGHT_PERMS.shippingLines.view)
+  @ApiOperation({ summary: "Get a shipping line by id" })
+  async findOne(
+    @Param("id", ParseUUIDPipe) id: string,
+  ): Promise<ShippingLineResponseDto> {
+    return new ShippingLineResponseDto(
+      await this.shippingLineCompaniesService.findById(id),
+    );
+  }
+
+  @Post(":id/resend-activation")
+  @BookingStaff(FREIGHT_PERMS.shippingLines.resetPassword)
+  @ApiOperation({
+    summary: "Resend a shipping line's activation / password-reset link",
+  })
+  async resendActivation(
+    @Param("id", ParseUUIDPipe) id: string,
+    @Body() dto: BackofficeResetPasswordDto,
+  ) {
+    return this.shippingLineCompaniesService.resendActivation(id, dto.channel);
+  }
+}
--- a/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.module.ts
+++ b/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.module.ts
@@ -0,0 +1,24 @@
+import { Module } from "@nestjs/common";
+import { TypeOrmModule } from "@nestjs/typeorm";
+
+import { User } from "@tria-plc/iamapi-common/entities/iam/user/user.entity";
+
+import { FreightAuthModule } from "../auth/freight-auth.module";
+import { OtpModule } from "../otp/otp.module";
+import { ShippingLineCompany } from "./entities/shipping-line-company.entity";
+import { ShippingLineCompaniesController } from "./shipping-line-companies.controller";
+import { ShippingLineCompaniesRepository } from "./shipping-line-companies.repository";
+import { ShippingLineCompaniesService } from "./shipping-line-companies.service";
+
+@Module({
+  imports: [
+    TypeOrmModule.forFeature([ShippingLineCompany, User]),
+    // CustomerResetService — activation links reuse the staff-triggered reset path.
+    FreightAuthModule,
+    OtpModule,
+  ],
+  controllers: [ShippingLineCompaniesController],
+  providers: [ShippingLineCompaniesService, ShippingLineCompaniesRepository],
+  exports: [ShippingLineCompaniesService],
+})
+export class ShippingLineCompaniesModule {}
--- a/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.repository.ts
+++ b/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.repository.ts
@@ -0,0 +1,61 @@
+import { BaseRepository } from "@edr/api-common";
+import { Injectable } from "@nestjs/common";
+import { InjectRepository } from "@nestjs/typeorm";
+import { EntityManager, Repository } from "typeorm";
+
+import { ShippingLineCompany } from "./entities/shipping-line-company.entity";
+
+@Injectable()
+export class ShippingLineCompaniesRepository extends BaseRepository<ShippingLineCompany> {
+  constructor(
+    @InjectRepository(ShippingLineCompany)
+    private readonly shippingLineRepo: Repository<ShippingLineCompany>,
+  ) {
+    super(shippingLineRepo);
+  }
+
+  findByUserId(userId: string): Promise<ShippingLineCompany | null> {
+    return this.shippingLineRepo.findOne({ where: { userId } });
+  }
+
+  /** Case-insensitive, matching the `lower(email)` unique index. */
+  async existsByEmail(email: string): Promise<boolean> {
+    const count = await this.shippingLineRepo
+      .createQueryBuilder("sl")
+      .where("lower(sl.email) = lower(:email)", { email })
+      .getCount();
+    return count > 0;
+  }
+
+  async existsByScac(scacCode: string): Promise<boolean> {
+    const count = await this.shippingLineRepo
+      .createQueryBuilder("sl")
+      .where("upper(sl.scacCode) = upper(:scacCode)", { scacCode })
+      .getCount();
+    return count > 0;
+  }
+
+  findAllPaginated(
+    skip: number,
+    take: number,
+  ): Promise<[ShippingLineCompany[], number]> {
+    return this.shippingLineRepo.findAndCount({
+      order: { createdAt: "DESC" },
+      skip,
+      take,
+    });
+  }
+
+  /**
+   * Insert inside a caller-supplied transaction, so the shipping-line row and
+   * the IAM user it points at commit together — a row referencing a user that
+   * was rolled back (or vice versa) is an account nobody can sign in to.
+   */
+  createInTransaction(
+    manager: EntityManager,
+    data: Partial<ShippingLineCompany>,
+  ): Promise<ShippingLineCompany> {
+    const repo = manager.getRepository(ShippingLineCompany);
+    return repo.save(repo.create(data));
+  }
+}
--- a/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.service.spec.ts
+++ b/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.service.spec.ts
@@ -0,0 +1,233 @@
+import { ConflictException } from "@nestjs/common";
+import {
+  EUserStatus,
+  EUserType,
+} from "@tria-plc/api-common/utils/enums/user.enum";
+
+import { ResetChannel } from "../auth/dto/forgot-password.dto";
+import { ShippingLineCompaniesService } from "./shipping-line-companies.service";
+
+/**
+ * Registration is the whole feature: an IAM account and a carrier record
+ * created together, then an activation link the line uses to set its own
+ * password. These lock the parts that would silently break the login.
+ */
+describe("ShippingLineCompaniesService.register", () => {
+  const savedUser = { id: "user-1" };
+
+  let shippingLinesRepo: {
+    existsByEmail: jest.Mock;
+    existsByScac: jest.Mock;
+    createInTransaction: jest.Mock;
+    findById: jest.Mock;
+    findByUserId: jest.Mock;
+  };
+  let userRepository: { findOne: jest.Mock };
+  let customerResetService: { sendResetLinkToUser: jest.Mock };
+  let dataSource: { transaction: jest.Mock };
+  let userRepoInTx: { create: jest.Mock; save: jest.Mock };
+  let service: ShippingLineCompaniesService;
+
+  const dto = {
+    name: "Ethiopian Shipping Lines",
+    email: "Ops@ESL.com.et",
+    phoneNumber: "+251911223344",
+    scacCode: "eslk",
+  };
+
+  beforeEach(() => {
+    userRepoInTx = {
+      create: jest.fn((v) => v),
+      save: jest.fn().mockResolvedValue(savedUser),
+    };
+
+    shippingLinesRepo = {
+      existsByEmail: jest.fn().mockResolvedValue(false),
+      existsByScac: jest.fn().mockResolvedValue(false),
+      createInTransaction: jest
+        .fn()
+        .mockImplementation((_m, data) => ({ id: "sl-1", ...data })),
+      findById: jest.fn(),
+      findByUserId: jest.fn(),
+    };
+    userRepository = { findOne: jest.fn().mockResolvedValue(null) };
+    customerResetService = {
+      sendResetLinkToUser: jest
+        .fn()
+        .mockResolvedValue({ maskedTarget: "o**@esl.com.et", channel: "email" }),
+    };
+    dataSource = {
+      transaction: jest.fn(async (cb) =>
+        cb({ getRepository: () => userRepoInTx }),
+      ),
+    };
+
+    service = new ShippingLineCompaniesService(
+      shippingLinesRepo as never,
+      userRepository as never,
+      customerResetService as never,
+      dataSource as never,
+    );
+  });
+
+  it("creates the IAM account with no password set", async () => {
+    await service.register(dto as never);
+
+    const created = userRepoInTx.create.mock.calls[0][0];
+    expect(created).toMatchObject({
+      userType: EUserType.INDIVIDUAL,
+      isActive: true,
+      status: EUserStatus.ACCEPTED,
+      // The line sets its own password from the activation link. Employee
+      // creation seeds a shared default here; a shipping line must not get one.
+      hasSetPassword: false,
+    });
+  });
+
+  it("never writes a credential row", async () => {
+    await service.register(dto as never);
+
+    // Only the User repository is touched inside the transaction — a
+    // UserCredential insert would mean the account has a password nobody chose.
+    for (const call of userRepoInTx.save.mock.calls) {
+      expect(call[0]).not.toHaveProperty("password");
+    }
+  });
+
+  it("normalises email and SCAC before storing", async () => {
+    const result = await service.register(dto as never);
+
+    expect(result.shippingLine).toMatchObject({
+      email: "ops@esl.com.et",
+      scacCode: "ESLK",
+    });
+  });
+
+  it("creates the account and the record in one transaction", async () => {
+    await service.register(dto as never);
+
+    expect(dataSource.transaction).toHaveBeenCalledTimes(1);
+    expect(shippingLinesRepo.createInTransaction).toHaveBeenCalledWith(
+      expect.anything(),
+      expect.objectContaining({ userId: "user-1" }),
+    );
+  });
+
+  it("sends the activation link outside the transaction, after commit", async () => {
+    const order: string[] = [];
+    dataSource.transaction.mockImplementation(async (cb: never) => {
+      order.push("tx");
+      return (cb as unknown as (m: unknown) => Promise<unknown>)({
+        getRepository: () => userRepoInTx,
+      });
+    });
+    customerResetService.sendResetLinkToUser.mockImplementation(async () => {
+      order.push("send");
+      return { maskedTarget: "o**@esl.com.et", channel: "email" };
+    });
+
+    await service.register(dto as never);
+
+    expect(order[0]).toBe("tx");
+    expect(order).toContain("send");
+  });
+
+  it("emails the link, and also texts it when the number is domestic", async () => {
+    await service.register(dto as never);
+
+    const channels = customerResetService.sendResetLinkToUser.mock.calls.map(
+      (c) => c[1],
+    );
+    expect(channels).toContain(ResetChannel.Email);
+    expect(channels).toContain(ResetChannel.Phone);
+  });
+
+  it("emails only when the number is foreign — the SMS gateway is domestic-only", async () => {
+    await service.register({ ...dto, phoneNumber: "+441234567890" } as never);
+
+    const channels = customerResetService.sendResetLinkToUser.mock.calls.map(
+      (c) => c[1],
+    );
+    expect(channels).toEqual([ResetChannel.Email]);
+  });
+
+  it("keeps the registration when the activation link fails to send", async () => {
+    customerResetService.sendResetLinkToUser.mockResolvedValue(null);
+
+    const result = await service.register(dto as never);
+
+    // The account is valid without the link and the link is resendable —
+    // a delivery failure must not roll back the registration.
+    expect(result.shippingLine).toMatchObject({ id: "sl-1" });
+    expect(result.activationSentTo).toBeNull();
+  });
+
+  it("refuses a duplicate email", async () => {
+    shippingLinesRepo.existsByEmail.mockResolvedValue(true);
+
+    await expect(service.register(dto as never)).rejects.toBeInstanceOf(
+      ConflictException,
+    );
+    expect(dataSource.transaction).not.toHaveBeenCalled();
+  });
+
+  it("refuses a duplicate SCAC", async () => {
+    shippingLinesRepo.existsByScac.mockResolvedValue(true);
+
+    await expect(service.register(dto as never)).rejects.toBeInstanceOf(
+      ConflictException,
+    );
+    expect(dataSource.transaction).not.toHaveBeenCalled();
+  });
+
+  it("refuses credentials already belonging to another account", async () => {
+    // Reusing an existing IAM user would let one login resolve to both a
+    // customer and a shipping line.
+    userRepository.findOne.mockResolvedValue({ id: "existing" });
+
+    await expect(service.register(dto as never)).rejects.toBeInstanceOf(
+      ConflictException,
+    );
+    expect(dataSource.transaction).not.toHaveBeenCalled();
+  });
+
+  it("defaults the username to the email", async () => {
+    await service.register(dto as never);
+
+    expect(userRepoInTx.create.mock.calls[0][0]).toMatchObject({
+      username: "ops@esl.com.et",
+    });
+  });
+
+  /**
+   * The default reset lookup inner-joins an active `user_credentials` row so a
+   * reset cannot revive a suspended account. A shipping line has no credential
+   * until it uses the activation link, so without this flag the account is
+   * excluded from its own activation — the link is never minted, never logged,
+   * and resend answers 404.
+   */
+  it("requests the credential-less lookup for every activation send", async () => {
+    await service.register(dto as never);
+
+    expect(customerResetService.sendResetLinkToUser).toHaveBeenCalled();
+    for (const call of customerResetService.sendResetLinkToUser.mock.calls) {
+      expect(call[2]).toMatchObject({ allowWithoutCredential: true });
+    }
+  });
+
+  it("requests the credential-less lookup when resending", async () => {
+    shippingLinesRepo.findById.mockResolvedValue({
+      id: "sl-1",
+      userId: "user-1",
+      phoneNumber: "+251911223344",
+    });
+
+    await service.resendActivation("sl-1", ResetChannel.Email);
+
+    expect(customerResetService.sendResetLinkToUser).toHaveBeenCalledWith(
+      "user-1",
+      ResetChannel.Email,
+      expect.objectContaining({ allowWithoutCredential: true }),
+    );
+  });
+});
--- a/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.service.ts
+++ b/apps/edr-freight-api/src/modules/shipping-lines/shipping-line-companies.service.ts
@@ -0,0 +1,223 @@
+import {
+  BadRequestException,
+  ConflictException,
+  Injectable,
+  Logger,
+  NotFoundException,
+} from "@nestjs/common";
+import { InjectRepository } from "@nestjs/typeorm";
+import {
+  EUserStatus,
+  EUserType,
+} from "@tria-plc/api-common/utils/enums/user.enum";
+// Subpath import (not the package root) so ts-jest can resolve it when this
+// file lands in a spec's compile graph — same reason as backoffice.service.ts.
+import { User } from "@tria-plc/iamapi-common/entities/iam/user/user.entity";
+import { DataSource, Repository } from "typeorm";
+
+import { CustomerResetService } from "../auth/customer-reset.service";
+import { ResetChannel } from "../auth/dto/forgot-password.dto";
+import { isDomesticPhone } from "../otp/otp.service";
+import { CreateShippingLineDto } from "./dto/create-shipping-line.dto";
+import { ShippingLineCompany } from "./entities/shipping-line-company.entity";
+import { ShippingLineCompaniesRepository } from "./shipping-line-companies.repository";
+
+export interface RegisteredShippingLine {
+  shippingLine: ShippingLineCompany;
+  /** Masked destination of the activation link, or null if none was sent. */
+  activationSentTo: string | null;
+  activationChannel: ResetChannel | null;
+}
+
+@Injectable()
+export class ShippingLineCompaniesService {
+  private readonly logger = new Logger(ShippingLineCompaniesService.name);
+
+  constructor(
+    private readonly shippingLineCompaniesRepo: ShippingLineCompaniesRepository,
+    @InjectRepository(User)
+    private readonly userRepository: Repository<User>,
+    private readonly customerResetService: CustomerResetService,
+    private readonly dataSource: DataSource,
+  ) {}
+
+  /**
+   * Register a shipping line: create its IAM account and its record together,
+   * then send an activation link so the line sets its own password.
+   *
+   * The IAM mechanics follow `BackofficeService.createOrganizationUser` — same
+   * entities, same transaction shape — with one deliberate difference: no
+   * `UserCredential` row is written and `hasSetPassword` stays false. Staff
+   * creating an employee seed a shared default password; a shipping line must
+   * come through the activation link instead, so no credential exists until the
+   * line sets one.
+   */
+  async register(dto: CreateShippingLineDto): Promise<RegisteredShippingLine> {
+    const email = dto.email.trim().toLowerCase();
+    const username = (dto.username?.trim() || email).toLowerCase();
+    const phoneNumber = dto.phoneNumber?.trim() || undefined;
+    const scacCode = dto.scacCode?.trim().toUpperCase();
+
+    if (await this.shippingLineCompaniesRepo.existsByEmail(email)) {
+      throw new ConflictException(
+        `A shipping line with email ${email} already exists`,
+      );
+    }
+
+    if (scacCode && (await this.shippingLineCompaniesRepo.existsByScac(scacCode))) {
+      throw new ConflictException(
+        `A shipping line with SCAC ${scacCode} already exists`,
+      );
+    }
+
+    // An existing IAM account means these credentials already belong to a
+    // customer or an employee. Reusing it would let one login resolve to two
+    // different account kinds, so this is refused rather than merged — unlike
+    // employee creation, which legitimately re-uses a person's existing user.
+    const existingUser = await this.userRepository.findOne({
+      where: [{ email }, { username }],
+      select: { id: true },
+    });
+    if (existingUser) {
+      throw new ConflictException(
+        "email_or_username_already_in_use",
+      );
+    }
+
+    const shippingLine = await this.dataSource.transaction(async (manager) => {
+      const userRepo = manager.getRepository(User);
+      const user = await userRepo.save(
+        userRepo.create({
+          email,
+          username,
+          phoneNumber,
+          name: { en: dto.name.trim() },
+          userType: EUserType.INDIVIDUAL,
+          isActive: true,
+          // No credential row is written: the account has no password until the
+          // activation link is used. `hasSetPassword` must stay false or the
+          // portal treats the account as ready to sign in with a password that
+          // does not exist.
+          hasSetPassword: false,
+          status: EUserStatus.ACCEPTED,
+        }),
+      );
+
+      return this.shippingLineCompaniesRepo.createInTransaction(manager, {
+        userId: user.id as string,
+        name: dto.name.trim(),
+        email,
+        phoneNumber: phoneNumber ?? null,
+        scacCode: scacCode ?? null,
+        imoNumber: dto.imoNumber?.trim() || null,
+        bicCode: dto.bicCode?.trim() || null,
+      });
+    });
+
+    // Outside the transaction on purpose: a delivery failure must not roll back
+    // a registered line. The link is resendable, and the account is already
+    // valid without it.
+    const activation = await this.sendActivationLink(shippingLine);
+
+    return {
+      shippingLine,
+      activationSentTo: activation?.maskedTarget ?? null,
+      activationChannel: activation?.channel ?? null,
+    };
+  }
+
+  /**
+   * Send the activation link on registration.
+   *
+   * Email always goes out — it is required at registration and is the only
+   * channel guaranteed to reach a foreign-registered line. SMS is sent in
+   * addition when the number is domestic, since the gateway silently drops
+   * anything else (see `CustomerResetService`). Two links are two independent
+   * single-use tickets; whichever the line opens first works.
+   *
+   * Reports the email send, as that is the one that is always attempted.
+   */
+  async sendActivationLink(shippingLine: ShippingLineCompany) {
+    const scope = `shipping line ${shippingLine.id}`;
+
+    const emailed = await this.customerResetService.sendResetLinkToUser(
+      shippingLine.userId,
+      ResetChannel.Email,
+      { scope, allowWithoutCredential: true },
+    );
+
+    if (!emailed) {
+      this.logger.error(
+        `Activation email not sent for shipping line ${shippingLine.id} — no reachable address`,
+      );
+    }
+
+    if (shippingLine.phoneNumber && isDomesticPhone(shippingLine.phoneNumber)) {
+      const texted = await this.customerResetService.sendResetLinkToUser(
+        shippingLine.userId,
+        ResetChannel.Phone,
+        { scope, allowWithoutCredential: true },
+      );
+      if (!texted) {
+        this.logger.warn(
+          `Activation SMS not sent for shipping line ${shippingLine.id}`,
+        );
+      }
+    }
+
+    return emailed;
+  }
+
+  async resendActivation(id: string, channel: ResetChannel) {
+    const shippingLine = await this.shippingLineCompaniesRepo.findById(id);
+    if (!shippingLine) {
+      throw new NotFoundException("Shipping line not found");
+    }
+
+    if (
+      channel === ResetChannel.Phone &&
+      (!shippingLine.phoneNumber || !isDomesticPhone(shippingLine.phoneNumber))
+    ) {
+      throw new BadRequestException(
+        "This shipping line has no domestic phone number — the SMS gateway cannot reach it",
+      );
+    }
+
+    const sent = await this.customerResetService.sendResetLinkToUser(
+      shippingLine.userId,
+      channel,
+      { scope: `shipping line ${shippingLine.id}`, allowWithoutCredential: true },
+    );
+
+    if (!sent) {
+      throw new NotFoundException(
+        `No active account with ${
+          channel === ResetChannel.Email ? "an email address" : "a phone number"
+        } for this shipping line`,
+      );
+    }
+
+    return sent;
+  }
+
+  async findById(id: string): Promise<ShippingLineCompany> {
+    const shippingLine = await this.shippingLineCompaniesRepo.findById(id);
+    if (!shippingLine) {
+      throw new NotFoundException("Shipping line not found");
+    }
+    return shippingLine;
+  }
+
+  /** The shipping line signed in as `userId`, or null for any other account. */
+  findByUserId(userId: string): Promise<ShippingLineCompany | null> {
+    return this.shippingLineCompaniesRepo.findByUserId(userId);
+  }
+
+  async list(page = 1, limit = 20) {
+    const [items, total] = await this.shippingLineCompaniesRepo.findAllPaginated(
+      (page - 1) * limit,
+      limit,
+    );
+    return { items, total, page, limit };
+  }
+}
--- a/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
+++ b/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
@@ -450,6 +450,30 @@ export const CUSTOMER_PERMISSIONS: FreightPermissionSeed[] = [
  ),
 ];

+// C2. Shipping lines — carriers registered by staff (no self-signup).
+export const SHIPPING_LINE_PERMISSIONS: FreightPermissionSeed[] = [
+  perm(
+    "d1a00002-0001-4000-8000-000000000001",
+    "edr_freight_app:shipping_lines:view",
+    "View shipping lines",
+  ),
+  perm(
+    "d1a00002-0001-4000-8000-000000000002",
+    "edr_freight_app:shipping_lines:create",
+    "Register shipping line",
+  ),
+  perm(
+    "d1a00002-0001-4000-8000-000000000003",
+    "edr_freight_app:shipping_lines:update",
+    "Update shipping line",
+  ),
+  perm(
+    "d1a00002-0001-4000-8000-000000000004",
+    "edr_freight_app:shipping_lines:reset-password",
+    "Resend shipping line activation link",
+  ),
+];
+
 // D. Finance — payments + invoices
 export const FINANCE_PERMISSIONS: FreightPermissionSeed[] = [
  perm(
@@ -1493,6 +1517,7 @@ export const NOTIFICATION_PERMISSIONS: FreightPermissionSeed[] = [

 export const ADVANCED_BACKOFFICE_PERMISSIONS: FreightPermissionSeed[] = [
  ...CUSTOMER_PERMISSIONS,
+  ...SHIPPING_LINE_PERMISSIONS,
  ...FINANCE_PERMISSIONS,
  ...MILE_PERMISSIONS,
  ...FLEET_RAIL_PERMISSIONS,
@@ -1699,6 +1724,12 @@ export const FREIGHT_PERMS = {
    // Notification selector, not a route guard — see NOTIFICATION_PERMISSIONS.
    getNotification: "edr_freight_app:customers:get_notification",
  },
+  shippingLines: {
+    view: "edr_freight_app:shipping_lines:view",
+    create: "edr_freight_app:shipping_lines:create",
+    update: "edr_freight_app:shipping_lines:update",
+    resetPassword: "edr_freight_app:shipping_lines:reset-password",
+  },
  payments: {
    view: "edr_freight_app:payments:view",
  },
--- a/apps/edr-freight-web/backoffice/src/App.tsx
+++ b/apps/edr-freight-web/backoffice/src/App.tsx
@@ -34,6 +34,7 @@ import DocumentClearanceDetailPage from "./pages/bookings/DocumentClearanceDetai
 import DocumentClearanceListPage from "./pages/bookings/DocumentClearanceListPage";
 import CustomerDetailPage from "./pages/customers/CustomerDetailPage";
 import CustomersPage from "./pages/customers/CustomersPage";
+import ShippingLineCompaniesPage from "./pages/shipping-lines/ShippingLineCompaniesPage";
 import InvoiceDetailPage from "./pages/invoices/InvoiceDetailPage";
 import InvoicesPage from "./pages/invoices/InvoicesPage";
 import UsdPaymentsPage from "./pages/invoices/UsdPaymentsPage";
@@ -242,6 +243,14 @@ const App = () => {
            </RequirePermission>
          }
        />
+        <Route
+          path="shipping-lines"
+          element={
+            <RequirePermission permission={FREIGHT_PERMS.shippingLines.view}>
+              <ShippingLineCompaniesPage />
+            </RequirePermission>
+          }
+        />
        <Route
          path="invoices"
          element={
--- a/apps/edr-freight-web/backoffice/src/components/layout/sidebar-sections.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/layout/sidebar-sections.tsx
@@ -73,6 +73,12 @@ export const buildSidebarSections = (demoItems: SidebarItem[]): SidebarSection[]
        icon: <Building2 />,
        permission: FREIGHT_PERMS.customers.view,
      },
+      {
+        label: "Shipping Lines",
+        href: "/dashboard/shipping-lines",
+        icon: <Ship />,
+        permission: FREIGHT_PERMS.shippingLines.view,
+      },
      {
        label: "Contracts",
        href: "/dashboard/contract-requests",
--- a/apps/edr-freight-web/backoffice/src/components/shipping-lines/ResendActivationAction.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/shipping-lines/ResendActivationAction.tsx
@@ -0,0 +1,168 @@
+import {
+  ActionIcon,
+  Alert,
+  Button,
+  Modal,
+  Radio,
+  Stack,
+  Text,
+  Tooltip,
+} from "@mantine/core";
+import { useMutation } from "@tanstack/react-query";
+import { Send } from "lucide-react";
+import { useState } from "react";
+
+import { useAuth } from "@/auth/useAuth";
+import { useToast } from "@/hooks/use-toast";
+import { FREIGHT_PERMS, hasPermission } from "@/lib/permissions";
+import { api } from "@/services/api";
+import type {
+  ResetChannel,
+  ShippingLineCompany,
+} from "@/types/shippingLineCompany";
+
+/**
+ * Whether the SMS gateway can actually reach this number.
+ *
+ * The carrier integration is domestic-only: anything else is queued and
+ * silently lost, so a foreign number counts as unavailable rather than as a
+ * send that quietly fails. Mirrors `isDomesticPhone` in the API's otp.service.
+ */
+function isDomesticPhone(rawPhone: string): boolean {
+  const digits = rawPhone.trim().replace(/[^\d+]/g, "");
+  const normalized = digits.startsWith("+")
+    ? digits
+    : /^251\d{9}$/.test(digits)
+      ? `+${digits}`
+      : /^9\d{8}$|^7\d{8}$/.test(digits.replace(/^0+/, ""))
+        ? `+251${digits.replace(/^0+/, "")}`
+        : digits;
+  return /^\+2519\d{8}$/.test(normalized);
+}
+
+export interface ResendActivationActionProps {
+  shippingLine: Pick<ShippingLineCompany, "id" | "name" | "email" | "phoneNumber">;
+}
+
+/**
+ * Resend a shipping line's activation link.
+ *
+ * The same single-use link registration sends: the carrier opens it and picks
+ * their own password, so no credential is ever shown to or handled by staff.
+ * Needed whenever the original send failed, expired (24h), or never arrived.
+ */
+export default function ResendActivationAction({
+  shippingLine,
+}: ResendActivationActionProps) {
+  const { user } = useAuth();
+  const { toast } = useToast();
+  const [opened, setOpened] = useState(false);
+  const [channel, setChannel] = useState<ResetChannel>("email");
+
+  const allowed = hasPermission(user, FREIGHT_PERMS.shippingLines.resetPassword);
+
+  const { mutate, isPending } = useMutation(
+    api.shippingLineCompanies.resendActivation.mutationOptions({
+      onSuccess: (result) => {
+        setOpened(false);
+        toast({
+          title: "Activation link sent",
+          description: `The shipping line can set their password using the link sent to ${result.maskedTarget}. It expires in 24 hours.`,
+        });
+      },
+      onError: (error) => {
+        toast({
+          title: "Could not send activation link",
+          description: error.message,
+          variant: "destructive",
+        });
+      },
+    }),
+  );
+
+  if (!allowed) return null;
+
+  const phoneUsable =
+    !!shippingLine.phoneNumber && isDomesticPhone(shippingLine.phoneNumber);
+  const channelMissing = channel === "phone" && !phoneUsable;
+
+  return (
+    <>
+      <Tooltip label="Resend activation link" withArrow>
+        <ActionIcon
+          variant="subtle"
+          color="gray"
+          aria-label={`Resend activation link to ${shippingLine.name}`}
+          onClick={(event) => {
+            // The row itself is not clickable today, but stop here anyway so
+            // adding a detail-page navigation later cannot swallow this click.
+            event.stopPropagation();
+            setOpened(true);
+          }}
+        >
+          <Send size={16} />
+        </ActionIcon>
+      </Tooltip>
+
+      <Modal
+        opened={opened}
+        onClose={() => setOpened(false)}
+        title="Resend activation link"
+        centered
+      >
+        <Stack gap="md">
+          <Text size="sm" c="dimmed">
+            We&apos;ll send a single-use link to {shippingLine.name}. They choose
+            their own password — you will not see it. The link expires in 24
+            hours, and sending a new one invalidates nothing they haven&apos;t
+            already used.
+          </Text>
+
+          <Radio.Group
+            value={channel}
+            onChange={(v) => setChannel(v as ResetChannel)}
+            label="Send the link via"
+          >
+            <Stack gap="xs" mt="xs">
+              <Radio
+                value="email"
+                label="Email"
+                description={shippingLine.email}
+              />
+              <Radio
+                value="phone"
+                label="SMS"
+                disabled={!phoneUsable}
+                description={
+                  !shippingLine.phoneNumber
+                    ? "No phone number on this account"
+                    : !phoneUsable
+                      ? `${shippingLine.phoneNumber} — foreign number, SMS unavailable; use email`
+                      : shippingLine.phoneNumber
+                }
+              />
+            </Stack>
+          </Radio.Group>
+
+          {channelMissing ? (
+            <Alert color="yellow" variant="light" p="sm">
+              <Text size="sm">
+                This account has no number the SMS gateway can reach. Send the
+                link by email instead.
+              </Text>
+            </Alert>
+          ) : null}
+
+          <Button
+            color="edr-green"
+            loading={isPending}
+            disabled={channelMissing}
+            onClick={() => mutate({ id: shippingLine.id, channel })}
+          >
+            Send activation link
+          </Button>
+        </Stack>
+      </Modal>
+    </>
+  );
+}
--- a/apps/edr-freight-web/backoffice/src/constants/QUERY_KEYS.ts
+++ b/apps/edr-freight-web/backoffice/src/constants/QUERY_KEYS.ts
@@ -28,6 +28,14 @@ export const QUERY_KEYS = {
    byCode: (code: string) => ["dropdown-settings", "by-code", code] as const,
  },

+  SHIPPING_LINE_COMPANIES: {
+    ROOT: ["shipping-line-companies"] as const,
+    list: (page: number, limit: number) =>
+      ["shipping-line-companies", "list", page, limit] as const,
+    byId: (id: string) =>
+      ["shipping-line-companies", "detail", id] as const,
+  },
+
  CUSTOMERS: {
    ROOT: ["customers"] as const,
    stats: ["customers", "stats"] as const,
--- a/apps/edr-freight-web/backoffice/src/constants/URLS.ts
+++ b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
@@ -77,6 +77,17 @@ export const URL_CONSTANTS = {
    BOOKINGS: (id: string | number) => `/customers/${id}/bookings`,
  },

+  /**
+   * Carriers with a portal login. Distinct from `/shipping-lines`, which is the
+   * rule-engine's pricing lookup list (a code/label bookings reference).
+   */
+  SHIPPING_LINE_COMPANIES: {
+    BASE: "/shipping-line-companies",
+    BY_ID: (id: string) => `/shipping-line-companies/${id}`,
+    RESEND_ACTIVATION: (id: string) =>
+      `/shipping-line-companies/${id}/resend-activation`,
+  },
+
  COMPANIES: {
    BASE: "/companies",
    STATS: "/companies/stats",
--- a/apps/edr-freight-web/backoffice/src/lib/permissions.ts
+++ b/apps/edr-freight-web/backoffice/src/lib/permissions.ts
@@ -123,6 +123,12 @@ export const FREIGHT_PERMS = {
    verify: "edr_freight_app:customers:verify",
    resetPassword: "edr_freight_app:customers:reset-password",
  },
+  shippingLines: {
+    view: "edr_freight_app:shipping_lines:view",
+    create: "edr_freight_app:shipping_lines:create",
+    update: "edr_freight_app:shipping_lines:update",
+    resetPassword: "edr_freight_app:shipping_lines:reset-password",
+  },
  payments: {
    view: "edr_freight_app:payments:view",
  },
--- a/apps/edr-freight-web/backoffice/src/pages/shipping-lines/ShippingLineCompaniesPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/shipping-lines/ShippingLineCompaniesPage.tsx
@@ -0,0 +1,405 @@
+import {
+  Alert,
+  Badge,
+  Box,
+  Button,
+  Card,
+  Group,
+  Modal,
+  Stack,
+  Text,
+  TextInput,
+} from "@mantine/core";
+import { useMutation, useQuery } from "@tanstack/react-query";
+import { Info, Mail, Phone, Plus, Ship } from "lucide-react";
+import { useMemo, useState } from "react";
+
+import { useAuth } from "@/auth/useAuth";
+import { PageContainer, PageHeader } from "@/components/page";
+import ResendActivationAction from "@/components/shipping-lines/ResendActivationAction";
+import { useToast } from "@/hooks/use-toast";
+import { FREIGHT_PERMS, hasPermission } from "@/lib/permissions";
+import { api } from "@/services/api";
+import type { ShippingLineCompany } from "@/types/shippingLineCompany";
+import {
+  DataTable,
+  DataTableFooter,
+  usePagination,
+  type ColumnDef,
+} from "@edr/ui-common";
+
+/** SCAC is 2-4 letters; the API enforces the same rule. */
+const SCAC_PATTERN = /^[A-Za-z]{2,4}$/;
+
+interface FormValues {
+  name: string;
+  email: string;
+  phoneNumber: string;
+  scacCode: string;
+  imoNumber: string;
+  bicCode: string;
+}
+
+const EMPTY_FORM: FormValues = {
+  name: "",
+  email: "",
+  phoneNumber: "",
+  scacCode: "",
+  imoNumber: "",
+  bicCode: "",
+};
+
+const formatDate = (iso: string) =>
+  new Date(iso).toLocaleDateString(undefined, {
+    year: "numeric",
+    month: "short",
+    day: "numeric",
+  });
+
+/**
+ * Shipping line companies — carriers with their own portal login.
+ *
+ * Registration is staff-only: there is no self-signup. Staff never set a
+ * password; the system emails (and texts, when the number is domestic) a
+ * single-use activation link that the carrier uses to choose their own.
+ */
+export default function ShippingLineCompaniesPage() {
+  const { user } = useAuth();
+  const { toast } = useToast();
+  const { pagination, setPagination } = usePagination({ pageSize: 10 });
+  const [registerOpen, setRegisterOpen] = useState(false);
+
+  const canCreate = hasPermission(user, FREIGHT_PERMS.shippingLines.create);
+
+  const { data, isLoading, isError, error, refetch } = useQuery(
+    api.shippingLineCompanies.list.queryOptions({
+      input: {
+        page: pagination.pageIndex + 1,
+        limit: pagination.pageSize,
+      },
+    }),
+  );
+
+  const rows = data?.items ?? [];
+  const total = data?.total ?? 0;
+  const pageCount = Math.max(1, Math.ceil(total / pagination.pageSize));
+
+  const [values, setValues] = useState<FormValues>(EMPTY_FORM);
+  const [touched, setTouched] = useState(false);
+
+  const setField = (field: keyof FormValues) => (value: string) =>
+    setValues((prev) => ({ ...prev, [field]: value }));
+
+  // Mirrors the API's own validation, so the obvious mistakes are caught before
+  // a round trip. The server still enforces all of it.
+  const errors = {
+    name: values.name.trim() ? null : "Company name is required",
+    // Required, unlike a customer's: the activation link is sent here, so an
+    // account without one could never be signed in to.
+    email: /^\S+@\S+\.\S+$/.test(values.email.trim())
+      ? null
+      : "A valid email is required",
+    scacCode:
+      !values.scacCode.trim() || SCAC_PATTERN.test(values.scacCode.trim())
+        ? null
+        : "SCAC must be 2-4 letters",
+  };
+  const isValid = !errors.name && !errors.email && !errors.scacCode;
+
+  const closeRegister = () => {
+    setRegisterOpen(false);
+    setValues(EMPTY_FORM);
+    setTouched(false);
+  };
+
+  const { mutate: register, isPending: isRegistering } = useMutation(
+    api.shippingLineCompanies.register.mutationOptions({
+      onSuccess: (result) => {
+        closeRegister();
+        toast({
+          title: "Shipping line registered",
+          description: result.activationSentTo
+            ? `An activation link was sent to ${result.activationSentTo}. It expires in 24 hours.`
+            : // The account exists and is valid — only delivery failed, and the
+              // link can be resent, so this is a warning rather than an error.
+              "The account was created, but the activation link could not be sent. Use “Resend activation” to try again.",
+          variant: result.activationSentTo ? undefined : "destructive",
+        });
+      },
+      onError: (err) => {
+        toast({
+          title: "Could not register shipping line",
+          description: err.message,
+          variant: "destructive",
+        });
+      },
+    }),
+  );
+
+  const columns: ColumnDef<ShippingLineCompany>[] = useMemo(
+    () => [
+      {
+        id: "name",
+        header: "Shipping line",
+        cell: ({ row }) => {
+          const sl = row.original;
+          return (
+            <Group gap="sm" wrap="nowrap">
+              <Box
+                className="flex size-9 shrink-0 items-center justify-center rounded-lg"
+                style={{
+                  background: "var(--mantine-color-edr-green-1)",
+                  color: "var(--mantine-color-edr-green-7)",
+                }}
+              >
+                <Ship size={18} strokeWidth={1.9} />
+              </Box>
+              <div style={{ minWidth: 0 }}>
+                <Text fw={600} c="edr-text" truncate>
+                  {sl.name}
+                </Text>
+                {sl.scacCode ? (
+                  <Text size="xs" c="dimmed">
+                    SCAC {sl.scacCode}
+                  </Text>
+                ) : null}
+              </div>
+            </Group>
+          );
+        },
+      },
+      {
+        id: "contact",
+        header: "Contact",
+        cell: ({ row }) => {
+          const sl = row.original;
+          return (
+            <Stack gap={2}>
+              <Group gap={6} wrap="nowrap">
+                <Mail size={13} className="shrink-0 text-gray-400" />
+                <Text size="sm" truncate>
+                  {sl.email}
+                </Text>
+              </Group>
+              {sl.phoneNumber ? (
+                <Group gap={6} wrap="nowrap">
+                  <Phone size={13} className="shrink-0 text-gray-400" />
+                  <Text size="sm" c="dimmed">
+                    {sl.phoneNumber}
+                  </Text>
+                </Group>
+              ) : null}
+            </Stack>
+          );
+        },
+      },
+      {
+        id: "identifiers",
+        header: "Identifiers",
+        cell: ({ row }) => {
+          const { imoNumber, bicCode } = row.original;
+          if (!imoNumber && !bicCode) {
+            return (
+              <Text size="sm" c="dimmed">
+                —
+              </Text>
+            );
+          }
+          return (
+            <Stack gap={2}>
+              {imoNumber ? <Text size="sm">IMO {imoNumber}</Text> : null}
+              {bicCode ? (
+                <Text size="sm" c="dimmed">
+                  BIC {bicCode}
+                </Text>
+              ) : null}
+            </Stack>
+          );
+        },
+      },
+      {
+        id: "status",
+        header: "Status",
+        cell: ({ row }) => (
+          <Badge
+            variant="light"
+            color={row.original.status === "active" ? "green" : "red"}
+          >
+            {row.original.status === "active" ? "Active" : "Suspended"}
+          </Badge>
+        ),
+      },
+      {
+        id: "createdAt",
+        header: "Registered",
+        cell: ({ row }) => (
+          <Text size="sm" c="dimmed">
+            {formatDate(row.original.createdAt)}
+          </Text>
+        ),
+      },
+      {
+        id: "actions",
+        header: "",
+        cell: ({ row }) => (
+          <Group gap={4} justify="flex-end" wrap="nowrap">
+            <ResendActivationAction shippingLine={row.original} />
+          </Group>
+        ),
+      },
+    ],
+    [],
+  );
+
+  return (
+    <PageContainer>
+      <Stack gap="lg">
+        <PageHeader
+          title="Shipping Lines"
+          subtitle="Carriers with their own portal access. Registered by staff — there is no self-signup."
+          action={
+            canCreate ? (
+              <Button
+                leftSection={<Plus size={16} />}
+                onClick={() => setRegisterOpen(true)}
+              >
+                Register shipping line
+              </Button>
+            ) : null
+          }
+        />
+
+        <Card withBorder padding={0} radius="md">
+          <DataTable
+            columns={columns}
+            data={rows}
+            status={isLoading ? "loading" : isError ? "error" : "success"}
+            emptyMessage="No shipping lines registered yet."
+            error={
+              isError
+                ? {
+                    message: error?.message ?? "Failed to load shipping lines.",
+                    onRetry: () => void refetch(),
+                  }
+                : undefined
+            }
+            pagination={{
+              pageIndex: pagination.pageIndex,
+              pageSize: pagination.pageSize,
+              pageCount,
+              totalCount: total,
+            }}
+            tableOptions={{
+              state: { pagination },
+              onPaginationChange: setPagination,
+              manualPagination: true,
+              pageCount,
+            }}
+            containerClassName="border-0 shadow-none bg-transparent"
+            footer={DataTableFooter}
+          />
+        </Card>
+      </Stack>
+
+      <Modal
+        opened={registerOpen}
+        onClose={closeRegister}
+        title="Register shipping line"
+        centered
+      >
+        <form
+          onSubmit={(event) => {
+            event.preventDefault();
+            setTouched(true);
+            if (!isValid) return;
+            register({
+              name: values.name.trim(),
+              email: values.email.trim(),
+              phoneNumber: values.phoneNumber.trim() || undefined,
+              scacCode: values.scacCode.trim() || undefined,
+              imoNumber: values.imoNumber.trim() || undefined,
+              bicCode: values.bicCode.trim() || undefined,
+            });
+          }}
+        >
+          <Stack gap="md">
+            <Alert
+              icon={<Info size={16} />}
+              color="blue"
+              variant="light"
+              p="sm"
+            >
+              <Text size="sm">
+                No password is set here. The shipping line receives a single-use
+                activation link and chooses their own.
+              </Text>
+            </Alert>
+
+            <TextInput
+              label="Company name"
+              placeholder="Ethiopian Shipping Lines"
+              withAsterisk
+              value={values.name}
+              onChange={(e) => setField("name")(e.currentTarget.value)}
+              error={touched ? errors.name : null}
+            />
+
+            <TextInput
+              label="Email"
+              placeholder="ops@example.com"
+              description="The activation link is sent here."
+              withAsterisk
+              value={values.email}
+              onChange={(e) => setField("email")(e.currentTarget.value)}
+              error={touched ? errors.email : null}
+            />
+
+            <TextInput
+              label="Phone number"
+              placeholder="+251911223344"
+              description="Ethiopian numbers also receive the link by SMS."
+              value={values.phoneNumber}
+              onChange={(e) => setField("phoneNumber")(e.currentTarget.value)}
+            />
+
+            <Group grow align="flex-start">
+              <TextInput
+                label="SCAC"
+                placeholder="ESLK"
+                value={values.scacCode}
+                onChange={(e) => setField("scacCode")(e.currentTarget.value)}
+                error={touched ? errors.scacCode : null}
+              />
+              <TextInput
+                label="IMO number"
+                placeholder="IMO9074729"
+                value={values.imoNumber}
+                onChange={(e) => setField("imoNumber")(e.currentTarget.value)}
+              />
+            </Group>
+
+            <TextInput
+              label="BIC code"
+              placeholder="ESLU"
+              value={values.bicCode}
+              onChange={(e) => setField("bicCode")(e.currentTarget.value)}
+            />
+
+            <Group justify="flex-end" gap="sm" mt="xs">
+              <Button
+                variant="default"
+                onClick={closeRegister}
+                disabled={isRegistering}
+              >
+                Cancel
+              </Button>
+              <Button type="submit" loading={isRegistering}>
+                Register &amp; send link
+              </Button>
+            </Group>
+          </Stack>
+        </form>
+      </Modal>
+    </PageContainer>
+  );
+}
--- a/apps/edr-freight-web/backoffice/src/services/api.ts
+++ b/apps/edr-freight-web/backoffice/src/services/api.ts
@@ -44,6 +44,12 @@ import type {
  PaginatedOfflineUsdInvoices,
 } from "@/types/invoice";
 import type { IOverviewDashboard, OverviewRange } from "@/types/overview";
+import type {
+  CreateShippingLineCompanyDto,
+  PaginatedShippingLineCompanies,
+  RegisterShippingLineCompanyResult,
+  ShippingLineCompany,
+} from "@/types/shippingLineCompany";
 import {
  RuleEngineListResult,
  RuleEngineRecord,
@@ -150,6 +156,7 @@ import {
 import { containerTypesService } from "./container-types.service";
 import { containerService, type Container } from "./containerService";
 import { customersService } from "./customers.service";
+import { shippingLineCompaniesService } from "./shippingLineCompanies.service";
 import { eimsService } from "./eims.service";
 import type { EimsInvoiceStatusView, EimsVerifyResult } from "@/types/eims";
 import { invoicesService } from "./invoices.service";
@@ -2763,6 +2770,43 @@ export const api = {
    ),
  },

+  shippingLineCompanies: {
+    list: endpoint<{ page: number; limit: number }, PaginatedShippingLineCompanies>(
+      "shippingLineCompanies",
+      "list",
+      ({ page, limit }) => shippingLineCompaniesService.list(page, limit),
+      ({ page, limit }) => QUERY_KEYS.SHIPPING_LINE_COMPANIES.list(page, limit),
+    ),
+
+    getById: endpoint<{ id: string }, ShippingLineCompany>(
+      "shippingLineCompanies",
+      "getById",
+      ({ id }) => shippingLineCompaniesService.getById(id),
+      ({ id }) => QUERY_KEYS.SHIPPING_LINE_COMPANIES.byId(id),
+    ),
+
+    register: endpoint<
+      CreateShippingLineCompanyDto,
+      RegisterShippingLineCompanyResult
+    >(
+      "shippingLineCompanies",
+      "register",
+      (dto) => shippingLineCompaniesService.register(dto),
+      undefined,
+      () => [QUERY_KEYS.SHIPPING_LINE_COMPANIES.ROOT],
+    ),
+
+    resendActivation: endpoint<
+      { id: string; channel: ResetChannel },
+      ResetPasswordResult
+    >(
+      "shippingLineCompanies",
+      "resendActivation",
+      ({ id, channel }) =>
+        shippingLineCompaniesService.resendActivation(id, channel),
+    ),
+  },
+
  customers: {
    stats: endpoint<Record<string, never>, CompanyStats>(
      "customers",
--- a/apps/edr-freight-web/backoffice/src/services/shippingLineCompanies.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/shippingLineCompanies.service.ts
@@ -0,0 +1,54 @@
+import { api as apiClient } from "@/auth/http";
+import { URL_CONSTANTS } from "@/constants/URLS";
+import type {
+  CreateShippingLineCompanyDto,
+  PaginatedShippingLineCompanies,
+  RegisterShippingLineCompanyResult,
+  ResetChannel,
+  ResetPasswordResult,
+  ShippingLineCompany,
+} from "@/types/shippingLineCompany";
+
+export const shippingLineCompaniesService = {
+  list(page = 1, limit = 20): Promise<PaginatedShippingLineCompanies> {
+    return apiClient
+      .get<PaginatedShippingLineCompanies>(
+        URL_CONSTANTS.SHIPPING_LINE_COMPANIES.BASE,
+        { params: { page, limit } },
+      )
+      .then((r) => r.data);
+  },
+
+  getById(id: string): Promise<ShippingLineCompany> {
+    return apiClient
+      .get<ShippingLineCompany>(URL_CONSTANTS.SHIPPING_LINE_COMPANIES.BY_ID(id))
+      .then((r) => r.data);
+  },
+
+  /**
+   * Creates the carrier's account and record, then sends an activation link.
+   * Staff never set or see a password — the line chooses its own from the link.
+   */
+  register(
+    dto: CreateShippingLineCompanyDto,
+  ): Promise<RegisterShippingLineCompanyResult> {
+    return apiClient
+      .post<RegisterShippingLineCompanyResult>(
+        URL_CONSTANTS.SHIPPING_LINE_COMPANIES.BASE,
+        dto,
+      )
+      .then((r) => r.data);
+  },
+
+  resendActivation(
+    id: string,
+    channel: ResetChannel,
+  ): Promise<ResetPasswordResult> {
+    return apiClient
+      .post<ResetPasswordResult>(
+        URL_CONSTANTS.SHIPPING_LINE_COMPANIES.RESEND_ACTIVATION(id),
+        { channel },
+      )
+      .then((r) => r.data);
+  },
+};
--- a/apps/edr-freight-web/backoffice/src/types/shippingLineCompany.ts
+++ b/apps/edr-freight-web/backoffice/src/types/shippingLineCompany.ts
@@ -0,0 +1,50 @@
+import type { ResetChannel, ResetPasswordResult } from "./customer";
+
+export type ShippingLineStatus = "active" | "suspended";
+
+/**
+ * A carrier with its own portal login, registered by staff.
+ *
+ * Not to be confused with the rule-engine's `ShippingLine` (types/rule-engine):
+ * that is a pricing lookup — a code/label a booking points at — with no account
+ * and no login. This one is the account.
+ */
+export interface ShippingLineCompany {
+  id: string;
+  name: string;
+  email: string;
+  phoneNumber: string | null;
+  scacCode: string | null;
+  imoNumber: string | null;
+  bicCode: string | null;
+  status: ShippingLineStatus;
+  createdAt: string;
+}
+
+export interface CreateShippingLineCompanyDto {
+  name: string;
+  email: string;
+  phoneNumber?: string;
+  scacCode?: string;
+  imoNumber?: string;
+  bicCode?: string;
+  username?: string;
+}
+
+export interface RegisterShippingLineCompanyResult {
+  shippingLine: ShippingLineCompany;
+  /**
+   * Masked destination the activation link went to, or null when delivery
+   * failed. The registration still succeeded — the link is resendable.
+   */
+  activationSentTo: string | null;
+}
+
+export interface PaginatedShippingLineCompanies {
+  items: ShippingLineCompany[];
+  total: number;
+  page: number;
+  limit: number;
+}
+
+export type { ResetChannel, ResetPasswordResult };
--- a/apps/edr-freight-web/portal/src/App.tsx
+++ b/apps/edr-freight-web/portal/src/App.tsx
@@ -59,6 +59,13 @@ import CheckPaymentPage from "./pages/payments/CheckPaymentPage";
 import PaymentFailurePage from "./pages/payments/PaymentFailurePage";
 import FaydaCallbackPage from "./pages/FaydaCallbackPage";
 import PaymentSuccessPage from "./pages/payments/PaymentSuccessPage";
+import {
+  ShippingLineBookingsPage,
+  ShippingLineHelpPage,
+  ShippingLineHomePage,
+  ShippingLineInvoicesPage,
+  ShippingLineSettingsPage,
+} from "./pages/shipping-line";
 import FaqPage from "./pages/support/FaqPage";
 import HelpPage from "./pages/support/HelpPage";
 import PrivacyPolicyPage from "./pages/support/PrivacyPolicyPage";
@@ -129,12 +136,20 @@ function isOnboardingAllowedPath(pathname: string): boolean {
 * can be dismissed to use those pages. Visiting any other page bounces back to
 * home and re-opens the wizard. New users (no company yet) are treated the same
 * as users who haven't completed onboarding.
+ *
+ * Shipping lines are exempt: staff register them with their details already
+ * captured, so there is nothing for them to onboard — they go straight to home.
 */
 function OnboardingGate() {
-  const { company, onboardingCompleted } = useAuth();
+  const { company, onboardingCompleted, isShippingLine } = useAuth();
  const location = useLocation();

-  const needsOnboarding = !company || !onboardingCompleted;
+  // Keyed off a positive shipping-line identification, never off "no company":
+  // that is also true mid-fetch and on error, which would let customers slip
+  // past onboarding whenever the request failed.
+  const needsOnboarding = isShippingLine
+    ? false
+    : !company || !onboardingCompleted;
  const allowedHere = isOnboardingAllowedPath(location.pathname);

  // Open by default while onboarding is pending (covers the login case).
@@ -176,21 +191,69 @@ function OnboardingGate() {
  );
 }

+/**
+ * Customer-only routes. A shipping line that lands on one (an old link, a
+ * bookmark, a hand-typed URL) is sent to its own home rather than shown a
+ * contract/company-shaped page that has no meaning for it.
+ */
+function RequireCustomer() {
+  const { isShippingLine, customerQuery } = useAuth();
+
+  // RequireCompany already awaits this query, but guard anyway: a refetch can
+  // flip `isPending` back on, and redirecting on a half-loaded account would
+  // throw the user into the wrong app.
+  if (customerQuery.isPending) return <FullScreenSpinner />;
+  if (isShippingLine) return <Navigate to="/shipping-line" replace />;
+  return <Outlet />;
+}
+
+/** The mirror of RequireCustomer: shipping-line routes, closed to customers. */
+function RequireShippingLine() {
+  const { isShippingLine, customerQuery } = useAuth();
+
+  if (customerQuery.isPending) return <FullScreenSpinner />;
+  if (!isShippingLine) return <Navigate to="/portal" replace />;
+  return <Outlet />;
+}
+
+/**
+ * Where a signed-in account belongs. Shipping lines and customers have separate
+ * apps, so every "you're already logged in" redirect has to pick between them.
+ * Waits for the company query: `isShippingLine` is false while that request is
+ * still in flight, which would land a shipping line on the customer home first.
+ */
+function useHomeRoute(): { ready: boolean; href: string } {
+  const { isShippingLine, customerQuery } = useAuth();
+
+  return {
+    ready: !customerQuery.isPending,
+    href: isShippingLine ? "/shipping-line" : "/portal",
+  };
+}
+
 /** Keeps authenticated users off the login/signup pages. */
 function RedirectIfAuthed() {
  const { isPending, isAuthenticated } = useAuth();
+  const home = useHomeRoute();

  if (isPending) return <FullScreenSpinner />;
-  if (isAuthenticated) return <Navigate to="/portal" replace />;
+  if (isAuthenticated) {
+    if (!home.ready) return <FullScreenSpinner />;
+    return <Navigate to={home.href} replace />;
+  }
  return <Outlet />;
 }

 /** Landing page for visitors; authenticated users go straight to the portal. */
 function LandingRoute() {
  const { isPending, isAuthenticated } = useAuth();
+  const home = useHomeRoute();

  if (isPending) return <FullScreenSpinner />;
-  if (isAuthenticated) return <Navigate to="/portal" replace />;
+  if (isAuthenticated) {
+    if (!home.ready) return <FullScreenSpinner />;
+    return <Navigate to={home.href} replace />;
+  }
  return <EDRFreightLandingPage />;
 }

@@ -230,6 +293,37 @@ const sidebarItems: SidebarItem[] = [
  },
 ];

+/**
+ * Sidebar for shipping lines. Intentionally its own list rather than a filtered
+ * view of `sidebarItems`: shipping lines have no contracts, and their Home /
+ * Bookings / Invoices pages are different pages at different routes.
+ */
+const shippingLineSidebarItems: SidebarItem[] = [
+  { label: "Home", href: "/shipping-line", icon: <Home size={18} /> },
+  {
+    label: "Bookings",
+    href: "/shipping-line/bookings",
+    icon: <Package size={18} />,
+  },
+  {
+    label: "Invoices",
+    href: "/shipping-line/invoices",
+    icon: <Receipt size={18} />,
+  },
+  {
+    section: "Account",
+    label: "Settings",
+    href: "/shipping-line/settings",
+    icon: <Settings size={18} />,
+  },
+  {
+    section: "Account",
+    label: "Help & Support",
+    href: "/shipping-line/help",
+    icon: <LifeBuoy size={18} />,
+  },
+];
+
 const App = () => {
  const navigate = useNavigate();
  const location = useLocation();
@@ -310,81 +404,134 @@ const App = () => {

        <Route element={<RequireAuth />}>
          <Route element={<RequireCompany />}>
-            <Route
-              element={
-                <AppLayout
-                  title="EDR Freight"
-                  sidebarItems={sidebarItems}
-                  activeHref={location.pathname}
-                  onNavigate={navigate}
-                  userName={displayName}
-                  userEmail={userEmail}
-                  companyProfiles={companyProfiles}
-                  companyType={companyType}
-                  onCreateProfile={createProfile}
-                  onReapplyProfile={reapplyProfile}
-                >
-                  <OnboardingGate />
-                </AppLayout>
-              }
-            >
-              <Route path="/portal" element={<MyPortalPage />} />
-              {/* Bookings are created against a contract, but the full list is
+            {/* Shipping-line app. Its own layout and sidebar, and its own pages
+              at their own routes — nothing here is shared with the customer
+              branch below beyond the shell component itself. Contracts are
+              absent by design: shipping lines request bookings directly. */}
+            <Route element={<RequireShippingLine />}>
+              <Route
+                element={
+                  <AppLayout
+                    title="EDR Freight"
+                    sidebarItems={shippingLineSidebarItems}
+                    activeHref={location.pathname}
+                    onNavigate={navigate}
+                    userName={displayName}
+                    userEmail={userEmail}
+                  >
+                    <Outlet />
+                  </AppLayout>
+                }
+              >
+                <Route
+                  path="/shipping-line"
+                  element={<ShippingLineHomePage />}
+                />
+                <Route
+                  path="/shipping-line/bookings"
+                  element={<ShippingLineBookingsPage />}
+                />
+                <Route
+                  path="/shipping-line/invoices"
+                  element={<ShippingLineInvoicesPage />}
+                />
+                <Route
+                  path="/shipping-line/settings"
+                  element={<ShippingLineSettingsPage />}
+                />
+                <Route
+                  path="/shipping-line/help"
+                  element={<ShippingLineHelpPage />}
+                />
+                {/* Old shared links land on the shipping-line equivalents. */}
+                <Route
+                  path="/settings"
+                  element={<Navigate to="/shipping-line/settings" replace />}
+                />
+              </Route>
+            </Route>
+
+            {/* Customer app — unchanged. */}
+            <Route element={<RequireCustomer />}>
+              <Route
+                element={
+                  <AppLayout
+                    title="EDR Freight"
+                    sidebarItems={sidebarItems}
+                    activeHref={location.pathname}
+                    onNavigate={navigate}
+                    userName={displayName}
+                    userEmail={userEmail}
+                    companyProfiles={companyProfiles}
+                    companyType={companyType}
+                    onCreateProfile={createProfile}
+                    onReapplyProfile={reapplyProfile}
+                  >
+                    <OnboardingGate />
+                  </AppLayout>
+                }
+              >
+                <Route path="/portal" element={<MyPortalPage />} />
+                {/* Bookings are created against a contract, but the full list is
                browsable here. New-booking entry still routes via a contract. */}
-              <Route path="/bookings" element={<BookingsListPage />} />
-              <Route
-                path="/bookings/new"
-                element={<Navigate to="/contracts/new" replace />}
-              />
-              <Route path="/bookings/:id/edit" element={<EditBookingPage />} />
-              <Route path="/bookings/:id" element={<BookingDetailPage />} />
-              <Route
-                path="/bookings/:id/last-mile-confirm"
-                element={<LastMileConfirmPage />}
-              />
-              <Route
-                path="/bookings/:id/last-mile-contract"
-                element={<LastMileContractPage />}
-              />
-              <Route
-                path="/bookings/:id/contract"
-                element={<BookingContractPage />}
-              />
-              <Route path="/contracts" element={<ContractsList />} />
-              <Route path="/contracts/new" element={<NewContractPage />} />
-              <Route
-                path="/contracts/:id/edit"
-                element={<NewContractPage mode="edit" />}
-              />
-              <Route
-                path="/contracts/:id/shipment-requests/new"
-                element={<NewShipmentRequestPage />}
-              />
-              <Route
-                path="/contracts/:id/bookings/new"
-                element={<NewShipmentPage />}
-              />
-              {/* Completion of an initiated (bare) booking after per-booking
+                <Route path="/bookings" element={<BookingsListPage />} />
+                <Route
+                  path="/bookings/new"
+                  element={<Navigate to="/contracts/new" replace />}
+                />
+                <Route
+                  path="/bookings/:id/edit"
+                  element={<EditBookingPage />}
+                />
+                <Route path="/bookings/:id" element={<BookingDetailPage />} />
+                <Route
+                  path="/bookings/:id/last-mile-confirm"
+                  element={<LastMileConfirmPage />}
+                />
+                <Route
+                  path="/bookings/:id/last-mile-contract"
+                  element={<LastMileContractPage />}
+                />
+                <Route
+                  path="/bookings/:id/contract"
+                  element={<BookingContractPage />}
+                />
+                <Route path="/contracts" element={<ContractsList />} />
+                <Route path="/contracts/new" element={<NewContractPage />} />
+                <Route
+                  path="/contracts/:id/edit"
+                  element={<NewContractPage mode="edit" />}
+                />
+                <Route
+                  path="/contracts/:id/shipment-requests/new"
+                  element={<NewShipmentRequestPage />}
+                />
+                <Route
+                  path="/contracts/:id/bookings/new"
+                  element={<NewShipmentPage />}
+                />
+                {/* Completion of an initiated (bare) booking after per-booking
                clearance — same form, submits to the complete endpoint. */}
-              <Route
-                path="/contracts/:id/bookings/:bookingId/complete"
-                element={<NewShipmentPage />}
-              />
-              <Route
-                path="/contracts/:id/view"
-                element={<ContractViewPage />}
-              />
-              <Route path="/contracts/:id" element={<ContractDetailPage />} />
-              <Route path="/tracking" element={<TrackingPage />} />
-              <Route path="/billing" element={<InvoicesList />} />
-              <Route path="/billing/:id" element={<InvoiceDetailPage />} />
-              {/* Profile was merged into Settings — keep old links working. */}
-              <Route
-                path="/profile"
-                element={<Navigate to="/settings" replace />}
-              />
-              <Route path="/signature" element={<MySignaturePage />} />
-              <Route path="/settings" element={<SettingsPage />} />
+                <Route
+                  path="/contracts/:id/bookings/:bookingId/complete"
+                  element={<NewShipmentPage />}
+                />
+                <Route
+                  path="/contracts/:id/view"
+                  element={<ContractViewPage />}
+                />
+                <Route path="/contracts/:id" element={<ContractDetailPage />} />
+                <Route path="/tracking" element={<TrackingPage />} />
+                <Route path="/billing" element={<InvoicesList />} />
+                <Route path="/billing/:id" element={<InvoiceDetailPage />} />
+                {/* Profile was merged into Settings — keep old links working. */}
+                <Route
+                  path="/profile"
+                  element={<Navigate to="/settings" replace />}
+                />
+                <Route path="/signature" element={<MySignaturePage />} />
+                <Route path="/settings" element={<SettingsPage />} />
+              </Route>
            </Route>
          </Route>
        </Route>
--- a/apps/edr-freight-web/portal/src/components/AppLayout.tsx
+++ b/apps/edr-freight-web/portal/src/components/AppLayout.tsx
@@ -107,23 +107,20 @@ function getActivePage(
  activePath: string,
 ): { label: string } | null {
  const path = activePath.toLowerCase();
-  for (const item of items) {
-    if (
-      path === item.href.toLowerCase() ||
-      path.startsWith(item.href.toLowerCase() + "/")
-    ) {
-      return { label: item.label };
-    }
-    if (item.children) {
-      const childMatch = item.children.find(
-        (c) =>
-          path === c.href.toLowerCase() ||
-          path.startsWith(c.href.toLowerCase() + "/"),
-      );
-      if (childMatch) return { label: childMatch.label };
-    }
-  }
-  return null;
+
+  // Longest match wins, for the same reason as the sidebar's isItemActive:
+  // a nested href like "/shipping-line/bookings" must beat its "/shipping-line"
+  // parent, which a first-match-wins scan would report as "Home".
+  const best = items
+    .flatMap((item) => [item, ...(item.children ?? [])])
+    .filter(
+      (item) =>
+        path === item.href.toLowerCase() ||
+        path.startsWith(item.href.toLowerCase() + "/"),
+    )
+    .sort((a, b) => b.href.length - a.href.length)[0];
+
+  return best ? { label: best.label } : null;
 }

 const navClassNames = (active: boolean) => {
@@ -262,9 +259,19 @@ export function AppLayout({
  const serviceLabel = (m: ServiceType) => PROFILE_TYPE_LABELS[m] ?? m;
  const isSuspendedAppeal = reapplyStatus === "suspended";

+  // Longest matching href wins. A plain prefix test would light up every
+  // ancestor: with a "/shipping-line" home item alongside "/shipping-line/
+  // bookings", Home would stay highlighted on every page beneath it. Exact
+  // matches still win outright, so customer routes are unaffected — their
+  // sidebar hrefs are siblings, never nested inside one another.
+  const bestMatchHref = sidebarItems
+    .flatMap((item) => [item, ...(item.children ?? [])])
+    .map((item) => item.href.toLowerCase())
+    .filter((href) => activePath === href || activePath.startsWith(href + "/"))
+    .sort((a, b) => b.length - a.length)[0];
+
  const isItemActive = (item: SidebarItem) =>
-    activePath === item.href.toLowerCase() ||
-    activePath.startsWith(item.href.toLowerCase() + "/");
+    bestMatchHref === item.href.toLowerCase();

  return (
    <AppShell
@@ -371,7 +378,9 @@ export function AppLayout({
                          onClick={() =>
                            openServiceModal(p.type as ServiceType, p)
                          }
-                          leftSection={<RefreshCw size={15} strokeWidth={1.8} />}
+                          leftSection={
+                            <RefreshCw size={15} strokeWidth={1.8} />
+                          }
                        >
                          {serviceLabel(p.type as ServiceType)}
                        </Menu.Item>
@@ -893,7 +902,9 @@ export function AppLayout({
            </Alert>
          )}
          <FileInput
-            label={reapplyId ? "Business license (optional)" : "Business license"}
+            label={
+              reapplyId ? "Business license (optional)" : "Business license"
+            }
            multiple
            clearable
            accept="application/pdf,image/png,image/jpeg"
--- a/apps/edr-freight-web/portal/src/components/onboarding/OnboardingResumeBanner.tsx
+++ b/apps/edr-freight-web/portal/src/components/onboarding/OnboardingResumeBanner.tsx
@@ -162,7 +162,15 @@ export default function OnboardingResumeBanner({
 * Self-hides when there's nothing outstanding.
 */
 export function AccountReviewBanner() {
-  const { company, companyStatus, reviewStatus, reviewNote } = useAuth();
+  const { company, companyStatus, reviewStatus, reviewNote, isShippingLine } =
+    useAuth();
+
+  // Shipping lines have no company approval, no operational profiles and no
+  // profile-edit review — every branch below is about customer state they do
+  // not have. Bail explicitly rather than relying on each check happening to
+  // fall through.
+  if (isShippingLine) return null;
+
  const profiles = company?.company?.companyProfiles ?? [];
  const pending = profiles.filter((p) => p.status === "pending");
  const approved = profiles.filter((p) => p.status === "active");
--- a/apps/edr-freight-web/portal/src/hooks/useAuth.ts
+++ b/apps/edr-freight-web/portal/src/hooks/useAuth.ts
@@ -1,6 +1,12 @@
 import { api } from "@/services/api";
-import type { ProfileTypeValue } from "@/services/companies.service";
-import { companiesService } from "@/services/companies.service";
+import type {
+  CompanyInfoResponse,
+  ProfileTypeValue,
+} from "@/services/companies.service";
+import {
+  companiesService,
+  isShippingLineAccount,
+} from "@/services/companies.service";
 import type {
  LoginPayload,
  LoginResponse,
@@ -158,7 +164,21 @@ const useAuth = () => {
    }
  };

-  const companyInfo = isAuthenticated ? (companyQuery.data ?? null) : null;
+  const accountInfo = isAuthenticated ? (companyQuery.data ?? null) : null;
+
+  /**
+   * Shipping lines share the portal with customers but have no company, no
+   * external profile and no onboarding. Identified positively from the
+   * backend's discriminator — never from "company is missing", which is also
+   * true while the fetch is in flight or after it fails.
+   */
+  const isShippingLine = isShippingLineAccount(accountInfo);
+  const shippingLine = isShippingLine ? accountInfo : null;
+
+  // Every customer-shaped field below is null/empty for a shipping line.
+  const companyInfo = isShippingLine
+    ? null
+    : (accountInfo as CompanyInfoResponse | null);
  const companyType = companyInfo?.company?.type ?? null;
  const companyStatus = companyInfo?.company?.status ?? null;
  // A company can create bookings only once an admin has approved it (active).
@@ -259,8 +279,11 @@ const useAuth = () => {
    isPending,
    isAuthenticated,
    user: isAuthenticated ? (authQuery.data ?? null) : null,
-    company: isAuthenticated ? (companyQuery.data ?? null) : null,
-    customer: isAuthenticated ? (companyQuery.data ?? null) : null,
+    // The whole getInfo payload, not the `company` field within it (historical
+    // name). Null for a shipping line: consumers read `.company` / `.profile`
+    // off it, and a shipping line has neither.
+    company: companyInfo,
+    customer: companyInfo,
    canBook,
    hasActiveProfile,
    hasPendingProfile,
@@ -272,6 +295,8 @@ const useAuth = () => {
    isUnderReview,
    onboardingCompleted,
    onboardingStep,
+    isShippingLine,
+    shippingLine,
    createProfile,
    reapplyProfile,
    login,
--- a/apps/edr-freight-web/portal/src/pages/accounts/LoginPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/accounts/LoginPage.tsx
@@ -1,6 +1,6 @@
 import { type FormEvent, useState } from "react";
 import { Alert, Button, PasswordInput, Stack, TextInput } from "@mantine/core";
-import { AlertCircle } from "lucide-react";
+import { AlertCircle, CheckCircle2 } from "lucide-react";
 import { Link, useLocation, useNavigate } from "react-router-dom";

 import useAuth from "@/hooks/useAuth";
@@ -19,6 +19,10 @@ export default function LoginPage() {
  const [error, setError] = useState<string | null>(null);
  const [loading, setLoading] = useState(false);

+  const passwordWasReset =
+    (location.state as { passwordReset?: boolean } | null)?.passwordReset ===
+    true;
+
  const handleSubmit = async (event: FormEvent<HTMLFormElement>) => {
    event.preventDefault();
    setError(null);
@@ -56,6 +60,21 @@ export default function LoginPage() {
        </div>

        <Stack gap="md">
+          {/*
+            Set by the reset flows on their way here. Without it the account
+            holder lands on a bare sign-in form with no sign the reset worked —
+            and the link is single-use, so there is no way back to check.
+          */}
+          {passwordWasReset ? (
+            <Alert
+              color="green"
+              variant="light"
+              icon={<CheckCircle2 size={18} />}
+            >
+              Your password has been updated. Sign in with your new password.
+            </Alert>
+          ) : null}
+
          <TextInput
            label="Email or Phone"
            placeholder="name@company.com or 09XXXXXXXX"
--- a/apps/edr-freight-web/portal/src/pages/accounts/ResetPasswordLinkPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/accounts/ResetPasswordLinkPage.tsx
@@ -1,6 +1,6 @@
 import { type FormEvent, useEffect, useState } from "react";
 import { Alert, Button, Loader, PasswordInput, Stack } from "@mantine/core";
-import { AlertCircle, KeyRound } from "lucide-react";
+import { AlertCircle, CheckCircle2, KeyRound, LogIn } from "lucide-react";
 import { Link, useNavigate, useSearchParams } from "react-router-dom";

 import AuthShell from "@/components/auth/AuthShell";
@@ -33,6 +33,7 @@ export default function ResetPasswordLinkPage() {
  const [confirmPassword, setConfirmPassword] = useState("");
  const [submitting, setSubmitting] = useState(false);
  const [error, setError] = useState<string | null>(null);
+  const [succeeded, setSucceeded] = useState(false);

  useEffect(() => {
    if (!userId || !token) {
@@ -82,7 +83,12 @@ export default function ResetPasswordLinkPage() {
        newPassword: password,
        confirmPassword,
      });
-      navigate("/login", { replace: true, state: { passwordReset: true } });
+      // Confirm in place rather than bouncing to /login: the old redirect
+      // passed `passwordReset: true` in route state that no page ever read, so
+      // the account holder landed on a bare sign-in form with no sign the reset
+      // had worked — and the link is single-use, so there is no way back to
+      // check.
+      setSucceeded(true);
    } catch (err) {
      setError(extractApiError(err).message);
    } finally {
@@ -90,6 +96,58 @@ export default function ResetPasswordLinkPage() {
    }
  };

+  // Password set — the link is now spent, so this is the last thing the account
+  // holder sees. It replaces the whole form rather than sitting above it.
+  if (succeeded) {
+    return (
+      <AuthShell
+        tagline="Password updated"
+        taglineBody="Your EDR Freight account is ready to use."
+      >
+        <div className="flex w-full flex-col">
+          <div className="mb-1 flex justify-center">
+            <span className="flex h-14 w-14 items-center justify-center rounded-full bg-green-100 text-green-600">
+              <CheckCircle2 size={30} strokeWidth={2.2} />
+            </span>
+          </div>
+
+          <div className="mb-6 mt-4 space-y-2 text-center">
+            <h1 className="text-xl font-bold tracking-tight text-gray-900 sm:text-2xl">
+              You&apos;re all set
+            </h1>
+            <p className="text-sm leading-relaxed text-gray-500">
+              Your password has been updated
+              {account?.maskedIdentifier ? ` for ${account.maskedIdentifier}` : ""}.
+              Sign in with your new password to continue.
+            </p>
+          </div>
+
+          <Stack gap="md">
+            <Button
+              color="edr-green"
+              size="md"
+              fullWidth
+              leftSection={<LogIn size={18} />}
+              onClick={() =>
+                navigate("/login", {
+                  replace: true,
+                  state: { passwordReset: true },
+                })
+              }
+            >
+              Go to sign in
+            </Button>
+
+            <p className="text-center text-xs leading-relaxed text-gray-400">
+              For your security, this reset link has now been used and will not
+              work again.
+            </p>
+          </Stack>
+        </div>
+      </AuthShell>
+    );
+  }
+
  return (
    <AuthShell
      tagline="Set a new password"
--- a/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineBookingsPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineBookingsPage.tsx
@@ -0,0 +1,17 @@
+import { Package } from "lucide-react";
+import ShippingLinePlaceholder from "./ShippingLinePlaceholder";
+
+/**
+ * Shipping-line bookings. Contracts do not apply to shipping lines, so a
+ * booking is requested directly here rather than being created against a
+ * contract the way the customer flow does it.
+ */
+export default function ShippingLineBookingsPage() {
+  return (
+    <ShippingLinePlaceholder
+      title="Bookings"
+      description="Request and track your booking requests."
+      icon={<Package size={28} className="text-slate-300" />}
+    />
+  );
+}
--- a/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineHelpPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineHelpPage.tsx
@@ -0,0 +1,18 @@
+import { LifeBuoy } from "lucide-react";
+import ShippingLinePlaceholder from "./ShippingLinePlaceholder";
+
+/**
+ * Shipping-line help & support. Separate from the customer `/help` page, which
+ * is public (the auth screens link to it) and carries its own doc chrome; this
+ * one lives inside the shipping-line app layout and will hold guidance written
+ * for shipping lines.
+ */
+export default function ShippingLineHelpPage() {
+  return (
+    <ShippingLinePlaceholder
+      title="Help & Support"
+      description="Guides and support for shipping lines."
+      icon={<LifeBuoy size={28} className="text-slate-300" />}
+    />
+  );
+}
--- a/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineHomePage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineHomePage.tsx
@@ -0,0 +1,17 @@
+import { Home } from "lucide-react";
+import ShippingLinePlaceholder from "./ShippingLinePlaceholder";
+
+/**
+ * Shipping-line home / dashboard. Deliberately separate from the customer
+ * dashboard (`MyPortalPage`): shipping lines have no company, no operational
+ * profiles and no contracts, so almost none of that page's data applies.
+ */
+export default function ShippingLineHomePage() {
+  return (
+    <ShippingLinePlaceholder
+      title="Home"
+      description="Overview of your shipping-line activity."
+      icon={<Home size={28} className="text-slate-300" />}
+    />
+  );
+}
--- a/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineInvoicesPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineInvoicesPage.tsx
@@ -0,0 +1,13 @@
+import { Receipt } from "lucide-react";
+import ShippingLinePlaceholder from "./ShippingLinePlaceholder";
+
+/** Shipping-line payments / invoices. */
+export default function ShippingLineInvoicesPage() {
+  return (
+    <ShippingLinePlaceholder
+      title="Payments"
+      description="Your invoices and payment history."
+      icon={<Receipt size={28} className="text-slate-300" />}
+    />
+  );
+}
--- a/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLinePlaceholder.tsx
+++ b/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLinePlaceholder.tsx
@@ -0,0 +1,40 @@
+import { Card, Stack, Text, Title } from "@mantine/core";
+import type { ReactNode } from "react";
+
+export interface ShippingLinePlaceholderProps {
+  title: string;
+  description: string;
+  icon?: ReactNode;
+}
+
+/**
+ * Shell for the shipping-line pages while they are still being built out.
+ * Each page owns its own file so it can be filled in independently; this only
+ * supplies the shared empty-state chrome and is meant to be deleted from a page
+ * once that page has real content.
+ */
+export default function ShippingLinePlaceholder({
+  title,
+  description,
+  icon,
+}: ShippingLinePlaceholderProps) {
+  return (
+    <Stack gap="lg" p={{ base: 16, sm: 24, lg: 32 }}>
+      <Stack gap={4}>
+        <Title order={2}>{title}</Title>
+        <Text c="dimmed" size="sm">
+          {description}
+        </Text>
+      </Stack>
+
+      <Card withBorder radius="md" py={64}>
+        <Stack align="center" gap="xs">
+          {icon}
+          <Text c="dimmed" size="sm">
+            Nothing here yet — this page is still being built.
+          </Text>
+        </Stack>
+      </Card>
+    </Stack>
+  );
+}
--- a/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineSettingsPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/shipping-line/ShippingLineSettingsPage.tsx
@@ -0,0 +1,17 @@
+import { Settings } from "lucide-react";
+import ShippingLinePlaceholder from "./ShippingLinePlaceholder";
+
+/**
+ * Shipping-line settings. Separate from the customer `SettingsPage`, which is
+ * built around company profiles, business licenses and contact-person review —
+ * none of which a shipping line has.
+ */
+export default function ShippingLineSettingsPage() {
+  return (
+    <ShippingLinePlaceholder
+      title="Settings"
+      description="Manage your account and preferences."
+      icon={<Settings size={28} className="text-slate-300" />}
+    />
+  );
+}
--- a/apps/edr-freight-web/portal/src/pages/shipping-line/index.ts
+++ b/apps/edr-freight-web/portal/src/pages/shipping-line/index.ts
@@ -0,0 +1,5 @@
+export { default as ShippingLineHomePage } from "./ShippingLineHomePage";
+export { default as ShippingLineBookingsPage } from "./ShippingLineBookingsPage";
+export { default as ShippingLineInvoicesPage } from "./ShippingLineInvoicesPage";
+export { default as ShippingLineSettingsPage } from "./ShippingLineSettingsPage";
+export { default as ShippingLineHelpPage } from "./ShippingLineHelpPage";
--- a/apps/edr-freight-web/portal/src/services/companies.service.ts
+++ b/apps/edr-freight-web/portal/src/services/companies.service.ts
@@ -89,7 +89,18 @@ export interface CompanyProfileResponse {
  updatedAt: string;
 }

+/**
+ * Which kind of account is signed in.
+ *
+ * Read this instead of inferring from a missing `company`: a failed or
+ * in-flight company fetch also leaves `company` empty, and treating that as
+ * "shipping line" would skip onboarding for customers whenever the request
+ * failed. Absent (older responses) means `customer`.
+ */
+export type AccountKind = "customer" | "shipping_line";
+
 export interface CompanyInfoResponse {
+  accountKind?: AccountKind;
  profile: ExternalProfileResponse;
  company: CompanyResponse;
  /**
@@ -104,6 +115,30 @@ export interface CompanyInfoResponse {
  } | null;
 }

+/**
+ * A signed-in shipping line. It has no company, no external profile and no
+ * onboarding — the carrier record itself is the account.
+ */
+export interface ShippingLineInfoResponse {
+  accountKind: "shipping_line";
+  id: string;
+  name: string;
+  email: string;
+  phoneNumber: string | null;
+  scacCode: string | null;
+  status: string;
+  company: null;
+  profile: null;
+  review: null;
+}
+
+/** `GET /companies/getInfo` serves both portal audiences. */
+export type AccountInfoResponse = CompanyInfoResponse | ShippingLineInfoResponse;
+
+export const isShippingLineAccount = (
+  info: AccountInfoResponse | null | undefined,
+): info is ShippingLineInfoResponse => info?.accountKind === "shipping_line";
+
 /** A staged profile-edit review request (portal view). */
 export interface ChangeRequestResponse {
  id: string;
@@ -249,9 +284,9 @@ export interface DashboardSummary {
 }

 export const companiesService = {
-  getInfo: async (): Promise<CompanyInfoResponse | null> => {
+  getInfo: async (): Promise<AccountInfoResponse | null> => {
    try {
-      const response = await client.get<ApiResponse<CompanyInfoResponse>>(
+      const response = await client.get<ApiResponse<AccountInfoResponse>>(
        URL_CONSTANTS.COMPANIES_API.GET_INFO,
      );
      return unwrap(response.data);