diff --git a/apps/edr-freight-api/src/common/booking-guards.ts b/apps/edr-freight-api/src/common/booking-guards.ts
index 3e086101c..854594ffc 100644
--- a/apps/edr-freight-api/src/common/booking-guards.ts
+++ b/apps/edr-freight-api/src/common/booking-guards.ts
@@ -81,6 +81,32 @@ export const WagonTransferFulfill = () =>
 export const WagonTransferHistoryAll = () =>
   BookingStaff(FREIGHT_PERMS.wagons.transferHistoryAll);
 
+/**
+ * Open the transfer-requests desk. `wagons:view` is accepted as a one-of
+ * fallback so staff who could already reach the queue keep it without a
+ * re-grant — same pattern the granular fleet keys use.
+ */
+export const WagonTransferView = () =>
+  BookingStaff([FREIGHT_PERMS.wagons.transferView, FREIGHT_PERMS.wagons.view]);
+
+/** Withdraw a request that has not moved any wagon yet. */
+export const WagonTransferCancel = () =>
+  BookingStaff([
+    FREIGHT_PERMS.wagons.transferCancel,
+    FREIGHT_PERMS.wagons.transferRequest,
+  ]);
+
+/**
+ * End a request short of the requested count. Whoever may move wagons may also
+ * declare the yard has no more to give, so fulfil is accepted alongside the
+ * dedicated key.
+ */
+export const WagonTransferCloseShort = () =>
+  BookingStaff([
+    FREIGHT_PERMS.wagons.transferCloseShort,
+    FREIGHT_PERMS.wagons.transferFulfill,
+  ]);
+
 /** Org-administration endpoints (user mgmt, billing config, company CRUD, settings). */
 export const FreightAdmin = () => BookingStaff(FREIGHT_PERMS.admin);
 
diff --git a/apps/edr-freight-api/src/migrations/2930000000000-AddWagonTransferPartialFulfilment.ts b/apps/edr-freight-api/src/migrations/2930000000000-AddWagonTransferPartialFulfilment.ts
new file mode 100644
index 000000000..a9cc5e74d
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/2930000000000-AddWagonTransferPartialFulfilment.ts
@@ -0,0 +1,40 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Partial wagon-transfer fulfilment.
+ *
+ * A request for 50 wagons no longer has to be met in one go: OCC moves what the
+ * source yard can spare, whenever it can, and the request stays open until the
+ * full count is met (FULFILLED) or OCC ends it short (CLOSED_SHORT) so the
+ * requester can ask another yard for the rest.
+ *
+ * Existing rows are back-filled so history keeps reading correctly: a FULFILLED
+ * request delivered its whole quantity; anything else delivered nothing.
+ */
+export class AddWagonTransferPartialFulfilment2930000000000
+  implements MigrationInterface
+{
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      ALTER TABLE freight.wagon_transfer_requests
+        ADD COLUMN IF NOT EXISTS fulfilled_quantity integer NOT NULL DEFAULT 0,
+        ADD COLUMN IF NOT EXISTS closed_short_at timestamptz NULL,
+        ADD COLUMN IF NOT EXISTS closed_short_by_user_id uuid NULL
+    `);
+    await queryRunner.query(`
+      UPDATE freight.wagon_transfer_requests
+         SET fulfilled_quantity = quantity
+       WHERE status = 'FULFILLED'
+         AND fulfilled_quantity = 0
+    `);
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      ALTER TABLE freight.wagon_transfer_requests
+        DROP COLUMN IF EXISTS fulfilled_quantity,
+        DROP COLUMN IF EXISTS closed_short_at,
+        DROP COLUMN IF EXISTS closed_short_by_user_id
+    `);
+  }
+}
diff --git a/apps/edr-freight-api/src/modules/companies/companies.service.ts b/apps/edr-freight-api/src/modules/companies/companies.service.ts
index 3867bef3a..6650dfca5 100644
--- a/apps/edr-freight-api/src/modules/companies/companies.service.ts
+++ b/apps/edr-freight-api/src/modules/companies/companies.service.ts
@@ -5,7 +5,7 @@ import {
   BadRequestException,
   ForbiddenException,
 } from "@nestjs/common";
-import { DataSource } from "typeorm";
+import { DataSource, EntityManager } from "typeorm";
 import { CompaniesRepository } from "./companies.repository";
 import { CompanyProfileRepository } from "./company-profile.repository";
 import { CompanyChangeRequestRepository } from "./company-change-request.repository";
@@ -1111,9 +1111,11 @@ export class CompaniesService {
     }
 
     // Anything other than approval has no document gate and no concurrency
-    // hazard — apply it directly.
+    // hazard — no row lock, just the write.
     if (status !== ProfileStatus.Active) {
-      return this.applyProfileStatus(existing, status, note, reviewerId);
+      return this.dataSource.transaction((manager) =>
+        this.applyProfileStatus(manager, existing, status, note, reviewerId),
+      );
     }
 
     // Approving over an outstanding document correction would silently accept the
@@ -1149,7 +1151,7 @@ export class CompaniesService {
         );
       }
 
-      return this.applyProfileStatus(existing, status, note, reviewerId);
+      return this.applyProfileStatus(manager, existing, status, note, reviewerId);
     });
   }
 
@@ -1160,11 +1162,21 @@ export class CompaniesService {
    * transaction while every other status skips that overhead.
    */
   private async applyProfileStatus(
+    manager: EntityManager,
     existing: CompanyProfile,
     status: ProfileStatus,
     note?: string,
     reviewerId?: string,
   ): Promise<CompanyProfile> {
+    // Every write below goes through `manager`. The approval path holds a
+    // pessimistic_write lock on the company row, and the injected repositories
+    // are bound to the DataSource's default pool — writing the same row through
+    // one of them would block on a lock this very transaction holds, hanging the
+    // request until the statement timed out. That deadlocked the first approval
+    // of any customer: the profile went Active on its own connection while the
+    // company stayed Pending and the caller never got a response.
+    const profileRepo = manager.getRepository(CompanyProfile);
+    const companyRepo = manager.getRepository(Company);
     // A reference number is only minted the first time a profile is approved
     // (status → Active). Pending/unapproved profiles carry no reference.
     const patch: Partial<CompanyProfile> = { status };
@@ -1190,7 +1202,8 @@ export class CompaniesService {
       patch.reviewedAt = new Date();
     }
 
-    const updated = await this.companyProfilesRepo.update(existing.id, patch);
+    await profileRepo.update(existing.id, patch);
+    const updated = await profileRepo.findOne({ where: { id: existing.id } });
     if (!updated)
       throw new NotFoundException(`Company profile ${existing.id} not found`);
 
@@ -1208,7 +1221,9 @@ export class CompaniesService {
               : "approved"
             : null;
     if (change) {
-      const company = await this.companiesRepo.findById(updated.companyId);
+      const company = await companyRepo.findOne({
+        where: { id: updated.companyId },
+      });
       if (company) {
         this.companyNotifier.profileStatusChanged(
           company,
@@ -1222,7 +1237,7 @@ export class CompaniesService {
           status === ProfileStatus.Active &&
           company.status === CompanyStatus.Pending
         ) {
-          await this.companiesRepo.update(updated.companyId, {
+          await companyRepo.update(updated.companyId, {
             status: CompanyStatus.Active,
           });
           this.companyNotifier.companyApproved(company);
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts b/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
index 6b16d5647..abce1884d 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
@@ -86,6 +86,17 @@ export class ContractsRepository extends BaseRepository<Contract> {
       .andWhere('contract.status NOT IN (:...terminal)', {
         terminal: TERMINAL_CONTRACT_STATUSES,
       })
+      // A ONE_TIME contract allows a single booking, so once that booking
+      // exists the contract is spent and can never carry another shipment.
+      // Without this it kept blocking new requests on the same service type +
+      // route until its validity lapsed — locking a customer out of a lane for
+      // the rest of the term after one completed shipment.
+      .andWhere(
+        `(contract.contract_kind <> 'ONE_TIME' OR NOT EXISTS (
+            SELECT 1 FROM freight.bookings b
+             WHERE b.contract_id = contract.id AND b.deleted_at IS NULL
+         ))`,
+      )
       .getMany();
   }
 
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.spec.ts b/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.spec.ts
new file mode 100644
index 000000000..44fff49e8
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.spec.ts
@@ -0,0 +1,94 @@
+import { orderConsistWagons } from './consist-order.util';
+
+// Built train: A-B-C-D coupled in that order. Slots are created by the wagon
+// PLAN, so their sequenceNo says nothing about where the wagon actually sits.
+const TRAIN = ['A', 'B', 'C', 'D'];
+
+const slot = (sequenceNo: number, physicalWagonId: string | null) => ({
+  sequenceNo,
+  physicalWagonId,
+});
+
+describe('orderConsistWagons', () => {
+  it('draws slots in the train coupling order, not slot order', () => {
+    // Plan order says D then B; the train says B sits ahead of D.
+    const drawn = orderConsistWagons([slot(1, 'D'), slot(2, 'B')], {
+      physicalWagonIdsInOrder: TRAIN,
+    });
+
+    expect(drawn.map((w) => w.physicalWagonId)).toEqual(['B', 'D']);
+    expect(drawn.map((w) => w.position)).toEqual([1, 2]);
+  });
+
+  it('interleaves empty consist wagons in their real place', () => {
+    // Loaded slots on A and C; B and D ride along empty. The empties used to be
+    // appended after every loaded slot, so the drawing was never the train.
+    const drawn = orderConsistWagons(
+      [slot(1, 'A'), slot(2, 'C'), slot(98, 'B'), slot(99, 'D')],
+      { physicalWagonIdsInOrder: TRAIN },
+    );
+
+    expect(drawn.map((w) => w.physicalWagonId)).toEqual(['A', 'B', 'C', 'D']);
+  });
+
+  it('keeps every wagon in place when a load moves between wagons', () => {
+    // Load sat on A (slot 1); staff drag it onto empty D. The move repins the
+    // slot, so the SAME slot now reads as wagon D and A falls back to empty.
+    const before = orderConsistWagons([slot(1, 'A'), slot(98, 'D')], {
+      physicalWagonIdsInOrder: TRAIN,
+    });
+    const after = orderConsistWagons([slot(1, 'D'), slot(98, 'A')], {
+      physicalWagonIdsInOrder: TRAIN,
+    });
+
+    // A is drawn first and D last, before and after — the train did not shuffle.
+    expect(before.map((w) => w.physicalWagonId)).toEqual(['A', 'D']);
+    expect(after.map((w) => w.physicalWagonId)).toEqual(['A', 'D']);
+  });
+
+  it('follows a train-builder reorder without touching any slot row', () => {
+    const slots = [slot(1, 'A'), slot(2, 'B')];
+
+    // Builder swaps the coupling order; the slots are untouched.
+    const drawn = orderConsistWagons(slots, {
+      physicalWagonIdsInOrder: ['B', 'A', 'C', 'D'],
+    });
+
+    expect(drawn.map((w) => w.physicalWagonId)).toEqual(['B', 'A']);
+  });
+
+  it('draws back-to-front when the caller reverses the train', () => {
+    const drawn = orderConsistWagons([slot(1, 'A'), slot(2, 'C')], {
+      physicalWagonIdsInOrder: [...TRAIN].reverse(),
+      reverseWagonOrder: true,
+    });
+
+    expect(drawn.map((w) => w.physicalWagonId)).toEqual(['C', 'A']);
+  });
+
+  it('parks unpinned slots last, in slot order', () => {
+    const drawn = orderConsistWagons([slot(9, null), slot(4, null), slot(1, 'C')], {
+      physicalWagonIdsInOrder: TRAIN,
+    });
+
+    expect(drawn.map((w) => [w.physicalWagonId, w.sequenceNo])).toEqual([
+      ['C', 1],
+      [null, 4],
+      [null, 9],
+    ]);
+  });
+
+  it('falls back to slot order when there is no built train', () => {
+    // Frozen schedules and loose-wagon schedules pass no physical order.
+    const drawn = orderConsistWagons([slot(2, 'X'), slot(1, 'Y')], {
+      physicalWagonIdsInOrder: [],
+    });
+    expect(drawn.map((w) => w.sequenceNo)).toEqual([1, 2]);
+
+    const reversed = orderConsistWagons([slot(1, 'X'), slot(2, 'Y')], {
+      physicalWagonIdsInOrder: [],
+      reverseWagonOrder: true,
+    });
+    expect(reversed.map((w) => w.sequenceNo)).toEqual([2, 1]);
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.ts b/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.ts
new file mode 100644
index 000000000..496b91952
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.ts
@@ -0,0 +1,54 @@
+/**
+ * Draw order for a schedule's consist.
+ *
+ * A slot's stored `sequenceNo` is its place in the wagon PLAN, not its place in
+ * the train. The train's real coupling order lives on the physical wagons
+ * (`wagons.sequence_number`), which the caller passes in already ordered — ASC
+ * normally, DESC for a `reverseWagonOrder` schedule.
+ *
+ * Ordering by the physical wagon is what keeps the drawing honest:
+ *  - moving a load between wagons repaints WHICH wagon is loaded and never
+ *    shuffles the train, because each slot is drawn wherever its wagon sits;
+ *  - a train-builder reorder lands on the next read, allocations included,
+ *    since the order is derived on every read instead of copied at pin time.
+ *
+ * Slots with no physical wagon (not pinned yet, or a schedule that isn't tied
+ * to a built train) have no place in the consist — they keep slot order, last.
+ */
+export interface ConsistOrderable {
+  sequenceNo: number;
+  physicalWagonId?: string | null;
+}
+
+export interface ConsistOrderOptions {
+  /**
+   * Every wagon coupled to the built train, in real coupling order (already
+   * reversed by the caller for a `reverseWagonOrder` schedule). Empty for a
+   * frozen schedule or one with no built train — the consist then keeps slot
+   * order.
+   */
+  physicalWagonIdsInOrder: string[];
+  reverseWagonOrder?: boolean;
+}
+
+export const orderConsistWagons = <T extends ConsistOrderable>(
+  wagons: T[],
+  { physicalWagonIdsInOrder, reverseWagonOrder }: ConsistOrderOptions,
+): (T & { position: number })[] => {
+  const physicalOrder = new Map(physicalWagonIdsInOrder.map((id, index) => [id, index]));
+  const bySlotSequence = (a: T, b: T) =>
+    reverseWagonOrder ? b.sequenceNo - a.sequenceNo : a.sequenceNo - b.sequenceNo;
+
+  const ordered = physicalOrder.size
+    ? [...wagons].sort((a, b) => {
+        const ai = a.physicalWagonId ? physicalOrder.get(a.physicalWagonId) : undefined;
+        const bi = b.physicalWagonId ? physicalOrder.get(b.physicalWagonId) : undefined;
+        if (ai == null && bi == null) return bySlotSequence(a, b);
+        if (ai == null) return 1;
+        if (bi == null) return -1;
+        return ai - bi;
+      })
+    : [...wagons].sort(bySlotSequence);
+
+  return ordered.map((wagon, index) => ({ ...wagon, position: index + 1 }));
+};
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
index da8982d95..fe5bb3a8e 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
@@ -147,6 +147,7 @@ import {
   DEFAULT_CONTAINER_WAGON_LENGTH_METERS,
   DEFAULT_CONTAINER_WAGON_TARE_TONS,
 } from './booking-batch.constants';
+import { orderConsistWagons } from './consist-order.util';
 import {
   computeExportWindowTimes,
   computeImportWindowTimes,
@@ -6696,6 +6697,18 @@ export class TrainSchedulingService {
         consistOnly: true,
       }));
 
+    // The consist is DRAWN in the built train's real coupling order (rawConsistWagons
+    // is already ASC/DESC per reverseWagonOrder), not in slot order — see
+    // consist-order.util. `position` is the drawn place, 1..n; `sequenceNo` stays
+    // the slot's own stored value.
+    const drawConsist = <T extends { sequenceNo: number; physicalWagonId: string | null }>(
+      list: T[],
+    ) =>
+      orderConsistWagons(list, {
+        physicalWagonIdsInOrder: rawConsistWagons.map((wagon) => wagon.id),
+        reverseWagonOrder: schedule.reverseWagonOrder,
+      });
+
     return {
       id: schedule.id,
       reference: schedule.reference ?? null,
@@ -6785,7 +6798,8 @@ export class TrainSchedulingService {
               maxPullWeightTons: roundTons(Number(loco.maxPullWeightTons)),
               maxTrainLengthMeters: roundTons(Number(loco.maxTrainLengthMeters)),
             })),
-            wagons: (schedule.trainSet.wagons ?? [])
+            wagons: drawConsist(
+              (schedule.trainSet.wagons ?? [])
               .map((wagon) => {
                 // Frozen schedules read the wagon number + allocations from the
                 // snapshot slot; the immutable slot geometry (capacity/type) still
@@ -6875,12 +6889,8 @@ export class TrainSchedulingService {
                       })) ?? [],
                 };
               })
-              .concat(emptyConsistWagons)
-              .sort((a, b) =>
-                schedule.reverseWagonOrder
-                  ? b.sequenceNo - a.sequenceNo
-                  : a.sequenceNo - b.sequenceNo,
-              ),
+              .concat(emptyConsistWagons),
+            ),
           }
         : null,
       bookings:
@@ -7458,8 +7468,12 @@ export class TrainSchedulingService {
     ];
     const cargoOf = (allocs: WagonBookingAllocation[]) =>
       allocs.reduce((sum, a) => sum + Number(a.allocatedWeightTons || 0), 0);
-    const wagonLabel = (slot: { sequenceNo: number } | null, wagon: Wagon | null) =>
-      slot ? `#${slot.sequenceNo}` : (wagon?.wagonNumber ?? 'the target wagon');
+    // Name wagons by their physical number — the consist is drawn in the train's
+    // coupling order, so a slot's sequenceNo is not the position staff can see.
+    const slotLabel = (slot: TrainSetWagon) =>
+      slot.physicalWagon?.wagonNumber ?? `#${slot.sequenceNo}`;
+    const wagonLabel = (slot: TrainSetWagon | null, wagon: Wagon | null) =>
+      slot ? slotLabel(slot) : (wagon?.wagonNumber ?? 'the target wagon');
     const checkReceives = (
       allocs: WagonBookingAllocation[],
       label: string,
@@ -7501,7 +7515,7 @@ export class TrainSchedulingService {
     if (targetAllocs.length) {
       checkReceives(
         targetAllocs,
-        `#${source.sequenceNo}`,
+        slotLabel(source),
         source.wagonType,
         Number(source.capacityTons),
       );
diff --git a/apps/edr-freight-api/src/modules/wagons/dto/close-short-transfer-request.dto.ts b/apps/edr-freight-api/src/modules/wagons/dto/close-short-transfer-request.dto.ts
new file mode 100644
index 000000000..a277cfe72
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/wagons/dto/close-short-transfer-request.dto.ts
@@ -0,0 +1,17 @@
+import { ApiPropertyOptional } from '@nestjs/swagger';
+import { IsOptional, IsString, MaxLength } from 'class-validator';
+
+/**
+ * OCC ends a transfer request with fewer wagons than asked for. The note is
+ * carried into the requester's notification — it is what tells them WHY the
+ * yard could not give the rest.
+ */
+export class CloseShortTransferRequestDto {
+  @ApiPropertyOptional({
+    description: 'Why the source yard cannot supply the remainder',
+  })
+  @IsOptional()
+  @IsString()
+  @MaxLength(2000)
+  note?: string;
+}
diff --git a/apps/edr-freight-api/src/modules/wagons/dto/list-transfer-requests-query.dto.ts b/apps/edr-freight-api/src/modules/wagons/dto/list-transfer-requests-query.dto.ts
new file mode 100644
index 000000000..733b774bb
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/wagons/dto/list-transfer-requests-query.dto.ts
@@ -0,0 +1,44 @@
+import { WagonTransferRequestStatus } from '@edr/types';
+import { ApiPropertyOptional } from '@nestjs/swagger';
+import { Transform } from 'class-transformer';
+import { IsIn, IsOptional, IsUUID } from 'class-validator';
+
+import { PaginationQueryDto } from '../../../common/dto/pagination-query.dto';
+
+const SORT_FIELDS = ['createdAt', 'quantity', 'status'] as const;
+
+/**
+ * Transfer-desk list query. `status` accepts a comma-separated list so the
+ * "Open" tab can ask for PENDING + PARTIALLY_FULFILLED in one call.
+ */
+export class ListTransferRequestsQueryDto extends PaginationQueryDto {
+  @ApiPropertyOptional({
+    description: 'One status or a comma-separated list',
+    enum: WagonTransferRequestStatus,
+  })
+  @IsOptional()
+  @Transform(({ value }) =>
+    typeof value === 'string' && value.trim() ? value.trim() : undefined,
+  )
+  status?: string;
+
+  @ApiPropertyOptional({ description: 'Source yard' })
+  @IsOptional()
+  @IsUUID()
+  fromYardId?: string;
+
+  @ApiPropertyOptional({ description: 'Destination yard' })
+  @IsOptional()
+  @IsUUID()
+  toYardId?: string;
+
+  @ApiPropertyOptional({ description: 'Wagon type' })
+  @IsOptional()
+  @IsUUID()
+  wagonTypeId?: string;
+
+  @ApiPropertyOptional({ enum: SORT_FIELDS, default: 'createdAt' })
+  @IsOptional()
+  @IsIn([...SORT_FIELDS])
+  sortBy?: (typeof SORT_FIELDS)[number];
+}
diff --git a/apps/edr-freight-api/src/modules/wagons/entities/wagon-transfer-request.entity.ts b/apps/edr-freight-api/src/modules/wagons/entities/wagon-transfer-request.entity.ts
index c81b6c365..c39b12b9d 100644
--- a/apps/edr-freight-api/src/modules/wagons/entities/wagon-transfer-request.entity.ts
+++ b/apps/edr-freight-api/src/modules/wagons/entities/wagon-transfer-request.entity.ts
@@ -40,6 +40,14 @@ export class WagonTransferRequest extends BaseEntity {
   @Column({ name: 'quantity', type: 'int' })
   quantity!: number;
 
+  /**
+   * How many have actually moved so far. OCC sends what the yard can spare,
+   * whenever it can — the request stays open until this reaches `quantity` or
+   * OCC closes it short.
+   */
+  @Column({ name: 'fulfilled_quantity', type: 'int', default: 0 })
+  fulfilledQuantity!: number;
+
   @Column({
     name: 'status',
     type: 'varchar',
@@ -54,9 +62,17 @@ export class WagonTransferRequest extends BaseEntity {
   @Column({ name: 'fulfilled_by_user_id', type: 'uuid', nullable: true })
   fulfilledByUserId?: string | null;
 
+  /** When the LAST transfer against this request ran (not necessarily the full count). */
   @Column({ name: 'fulfilled_at', type: 'timestamptz', nullable: true })
   fulfilledAt?: Date | null;
 
+  /** Set when OCC ended the request with fewer wagons than asked for. */
+  @Column({ name: 'closed_short_at', type: 'timestamptz', nullable: true })
+  closedShortAt?: Date | null;
+
+  @Column({ name: 'closed_short_by_user_id', type: 'uuid', nullable: true })
+  closedShortByUserId?: string | null;
+
   @Column({ name: 'note', type: 'text', nullable: true })
   note?: string | null;
 
diff --git a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.controller.ts b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.controller.ts
index b00e4a64f..9e69c3bf6 100644
--- a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.controller.ts
+++ b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.controller.ts
@@ -1,4 +1,3 @@
-import { WagonTransferRequestStatus } from '@edr/types';
 import {
   Body,
   Controller,
@@ -13,26 +12,36 @@ import { CurrentUser } from '@edr/api-common';
 import type { TCurrentUser } from '@tria-plc/api-common/modules/auth/types/current-user.type';
 
 import {
-  FleetManage,
-  FleetView,
+  WagonTransferCancel,
+  WagonTransferCloseShort,
   WagonTransferFulfill,
   WagonTransferHistoryAll,
   WagonTransferRequest,
+  WagonTransferView,
 } from '../../common/booking-guards';
-import { FREIGHT_PERMS } from '../../seed/freight-permissions.registry';
 import { BulkFulfillTransferRequestsDto } from './dto/bulk-fulfill-transfer-requests.dto';
+import { CloseShortTransferRequestDto } from './dto/close-short-transfer-request.dto';
 import { CreateTransferRequestDto } from './dto/create-transfer-request.dto';
 import { FulfillTransferRequestDto } from './dto/fulfill-transfer-request.dto';
+import { ListTransferRequestsQueryDto } from './dto/list-transfer-requests-query.dto';
 import { WagonTransferRequestsService } from './wagon-transfer-requests.service';
 
+/** Query-string number, or undefined when absent/garbage (service defaults it). */
+const toInt = (value?: string): number | undefined => {
+  const n = Number.parseInt(String(value ?? ''), 10);
+  return Number.isFinite(n) && n > 0 ? n : undefined;
+};
+
 /**
- * Two-person wagon-transfer queue. Requester (transfer_request perm) files a
- * count-only request; OCC (transfer_fulfill perm) picks the wagons and executes
- * the move. Separate top-level path so it never collides with `wagons/:id`.
+ * The wagon-transfer desk. A requester (transfer_request) files a count-only
+ * request; OCC (transfer_fulfill) moves wagons against it in as many
+ * instalments as the source yard allows, and closes it short
+ * (transfer_close_short) when the yard has no more to give. Separate top-level
+ * path so it never collides with `wagons/:id`.
  */
 @ApiTags('wagon-transfer-requests')
 @Controller('wagon-transfer-requests')
-@FleetView(FREIGHT_PERMS.wagons.view)
+@WagonTransferView()
 export class WagonTransferRequestsController {
   constructor(private readonly service: WagonTransferRequestsService) {}
 
@@ -47,10 +56,12 @@ export class WagonTransferRequestsController {
   }
 
   @Get()
-  @ApiQuery({ name: 'status', required: false, enum: WagonTransferRequestStatus })
-  @ApiOperation({ summary: 'List transfer requests (OCC queue: status=PENDING)' })
-  list(@Query('status') status?: WagonTransferRequestStatus) {
-    return this.service.listRequests(status);
+  @ApiOperation({
+    summary:
+      'Transfer desk list — paginated, filterable by status (comma-separated), yards and wagon type',
+  })
+  list(@Query() query: ListTransferRequestsQueryDto) {
+    return this.service.listRequests(query);
   }
 
   // NOTE: static routes (`history`, `bulk-fulfill`) MUST stay above `@Get(':id')`
@@ -73,24 +84,48 @@ export class WagonTransferRequestsController {
   // matches in declaration order, so `/history` would otherwise be captured by
   // the `:id` param route (and rejected by ParseUUIDPipe).
   @Get('history')
+  @ApiQuery({ name: 'page', required: false })
+  @ApiQuery({ name: 'pageSize', required: false })
   @ApiOperation({
     summary: "Caller's own transfer history (requests filed/fulfilled + wagons moved)",
   })
-  myHistory(@CurrentUser() user: TCurrentUser) {
+  myHistory(
+    @CurrentUser() user: TCurrentUser,
+    @Query('page') page?: string,
+    @Query('pageSize') pageSize?: string,
+  ) {
     // Never fall through to the all-staff view: getHistory(undefined) means
     // "everyone", so a missing caller id must return empty, not leak scope.
-    if (!user?.id) return { requests: [], movements: [] };
-    return this.service.getHistory(user.id);
+    if (!user?.id) {
+      return {
+        requests: [],
+        movements: [],
+        meta: {
+          page: 1,
+          pageSize: 20,
+          requestsTotal: 0,
+          movementsTotal: 0,
+          totalPages: 1,
+        },
+      };
+    }
+    return this.service.getHistory(user.id, toInt(page), toInt(pageSize));
   }
 
   @Get('history/all')
   @WagonTransferHistoryAll()
   @ApiQuery({ name: 'userId', required: false })
+  @ApiQuery({ name: 'page', required: false })
+  @ApiQuery({ name: 'pageSize', required: false })
   @ApiOperation({
     summary: "Admin: any/all staff's transfer history (optional ?userId filter)",
   })
-  allHistory(@Query('userId') userId?: string) {
-    return this.service.getHistory(userId);
+  allHistory(
+    @Query('userId') userId?: string,
+    @Query('page') page?: string,
+    @Query('pageSize') pageSize?: string,
+  ) {
+    return this.service.getHistory(userId, toInt(page), toInt(pageSize));
   }
 
   @Get(':id')
@@ -110,9 +145,26 @@ export class WagonTransferRequestsController {
     return this.service.fulfillRequest(id, dto, user?.id);
   }
 
+  @Post(':id/close-short')
+  @WagonTransferCloseShort()
+  @ApiOperation({
+    summary:
+      'OCC: end the request with fewer wagons than asked for — what moved stays, the requester is told the shortfall',
+  })
+  closeShort(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body() dto: CloseShortTransferRequestDto,
+    @CurrentUser() user: TCurrentUser,
+  ) {
+    return this.service.closeShort(id, dto, user?.id);
+  }
+
   @Post(':id/cancel')
-  @FleetManage(FREIGHT_PERMS.wagons.transferRequest)
-  @ApiOperation({ summary: 'Withdraw a pending transfer request' })
+  @WagonTransferCancel()
+  @ApiOperation({
+    summary:
+      'Withdraw a request that has not moved any wagon yet (use close-short once wagons have moved)',
+  })
   cancel(@Param('id', ParseUUIDPipe) id: string) {
     return this.service.cancelRequest(id);
   }
diff --git a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.spec.ts b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.spec.ts
new file mode 100644
index 000000000..ecf512aac
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.spec.ts
@@ -0,0 +1,235 @@
+import { WagonTransferRequestStatus } from '@edr/types';
+import { ConflictException, BadRequestException } from '@nestjs/common';
+
+import { WagonTransferRequestsService } from './wagon-transfer-requests.service';
+import type { WagonTransferRequest } from './entities/wagon-transfer-request.entity';
+
+/**
+ * Instalment fulfilment: a request for 50 wagons is met with whatever the source
+ * yard can spare, whenever it can spare it. It stays open until the full count
+ * lands or OCC closes it short — which is what tells the requester to go ask
+ * another yard.
+ */
+describe('WagonTransferRequestsService — partial fulfilment', () => {
+  const request = (over: Partial<WagonTransferRequest> = {}): WagonTransferRequest =>
+    ({
+      id: 'req-1',
+      fromYardId: 'yard-a',
+      toYardId: 'yard-b',
+      wagonTypeId: 'type-1',
+      quantity: 50,
+      fulfilledQuantity: 0,
+      status: WagonTransferRequestStatus.Pending,
+      requestedByUserId: 'user-1',
+      ...over,
+    }) as WagonTransferRequest;
+
+  let requestRepo: {
+    findOne: jest.Mock;
+    find: jest.Mock;
+    save: jest.Mock;
+    create: jest.Mock;
+    createQueryBuilder: jest.Mock;
+  };
+  let wagonRepo: { find: jest.Mock; count: jest.Mock };
+  let wagonsService: { bulkTransfer: jest.Mock };
+  let inbox: { notify: jest.Mock };
+  let service: WagonTransferRequestsService;
+  let stored: WagonTransferRequest;
+
+  const flush = () => new Promise((resolve) => setImmediate(resolve));
+
+  const build = (row: WagonTransferRequest) => {
+    stored = row;
+    requestRepo.findOne.mockImplementation(async () => stored);
+    requestRepo.save.mockImplementation(async (r: WagonTransferRequest) => {
+      stored = r;
+      return r;
+    });
+  };
+
+  beforeEach(() => {
+    requestRepo = {
+      findOne: jest.fn(),
+      find: jest.fn().mockResolvedValue([]),
+      save: jest.fn(),
+      create: jest.fn((r) => r),
+      createQueryBuilder: jest.fn(),
+    };
+    wagonRepo = { find: jest.fn().mockResolvedValue([]), count: jest.fn() };
+    wagonsService = { bulkTransfer: jest.fn().mockResolvedValue(undefined) };
+    inbox = { notify: jest.fn().mockResolvedValue(undefined) };
+    service = new WagonTransferRequestsService(
+      requestRepo as never,
+      wagonRepo as never,
+      { find: jest.fn(), findAndCount: jest.fn() } as never,
+      wagonsService as never,
+      inbox as never,
+    );
+    build(request());
+  });
+
+  const availableWagons = (n: number) =>
+    Array.from({ length: n }, (_, i) => ({
+      id: `w-${i}`,
+      wagonNumber: `100${i}`,
+      currentYardId: 'yard-a',
+      wagonTypeId: 'type-1',
+      status: 'AVAILABLE',
+    }));
+
+  describe('fulfillRequest', () => {
+    it('books an instalment and keeps the request open', async () => {
+      wagonRepo.find.mockResolvedValue(availableWagons(20));
+
+      await service.fulfillRequest('req-1', {
+        wagonIds: availableWagons(20).map((w) => w.id),
+      });
+
+      expect(stored.fulfilledQuantity).toBe(20);
+      expect(stored.status).toBe(WagonTransferRequestStatus.PartiallyFulfilled);
+      expect(wagonsService.bulkTransfer).toHaveBeenCalledTimes(1);
+    });
+
+    it('completes the request when the last instalment lands', async () => {
+      build(request({ fulfilledQuantity: 30, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+      wagonRepo.find.mockResolvedValue(availableWagons(20));
+
+      await service.fulfillRequest('req-1', {
+        wagonIds: availableWagons(20).map((w) => w.id),
+      });
+
+      expect(stored.fulfilledQuantity).toBe(50);
+      expect(stored.status).toBe(WagonTransferRequestStatus.Fulfilled);
+    });
+
+    it('refuses to move more than is still owed', async () => {
+      build(request({ fulfilledQuantity: 45, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+      wagonRepo.find.mockResolvedValue(availableWagons(10));
+
+      await expect(
+        service.fulfillRequest('req-1', {
+          wagonIds: availableWagons(10).map((w) => w.id),
+        }),
+      ).rejects.toBeInstanceOf(BadRequestException);
+      expect(wagonsService.bulkTransfer).not.toHaveBeenCalled();
+    });
+
+    it('refuses to touch a request that is already closed', async () => {
+      build(request({ status: WagonTransferRequestStatus.ClosedShort, fulfilledQuantity: 20 }));
+
+      await expect(
+        service.fulfillRequest('req-1', { wagonIds: ['w-0'] }),
+      ).rejects.toBeInstanceOf(ConflictException);
+    });
+
+    it('tells the requester what landed and what is still owed', async () => {
+      wagonRepo.find.mockResolvedValue(availableWagons(20));
+
+      await service.fulfillRequest('req-1', {
+        wagonIds: availableWagons(20).map((w) => w.id),
+      });
+      await flush();
+
+      const sent = inbox.notify.mock.calls[0][0];
+      expect(sent.recipients).toEqual({ userIds: ['user-1'] });
+      expect(sent.body).toContain('20 wagon(s) have arrived');
+      expect(sent.body).toContain('30 of 50 still to come');
+    });
+  });
+
+  describe('bulkFulfill', () => {
+    it('sends what the yard has instead of skipping a short request', async () => {
+      wagonRepo.find.mockResolvedValue(availableWagons(20));
+
+      const result = await service.bulkFulfill(['req-1']);
+
+      expect(stored.fulfilledQuantity).toBe(20);
+      expect(stored.status).toBe(WagonTransferRequestStatus.PartiallyFulfilled);
+      expect(result.skipped).toHaveLength(0);
+    });
+
+    it('skips only when the yard has nothing to give', async () => {
+      wagonRepo.find.mockResolvedValue([]);
+
+      const result = await service.bulkFulfill(['req-1']);
+
+      expect(wagonsService.bulkTransfer).not.toHaveBeenCalled();
+      expect(result.skipped[0].reason).toContain('No available wagons');
+    });
+  });
+
+  describe('closeShort', () => {
+    it('ends the request and tells the requester to ask another yard', async () => {
+      build(request({ fulfilledQuantity: 20, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+
+      await service.closeShort('req-1', { note: 'Yard is empty until Friday' });
+      await flush();
+
+      expect(stored.status).toBe(WagonTransferRequestStatus.ClosedShort);
+      expect(stored.closedShortAt).toBeInstanceOf(Date);
+      const sent = inbox.notify.mock.calls[0][0];
+      expect(sent.body).toContain('Only 20 of the 50');
+      expect(sent.body).toContain('Yard is empty until Friday');
+      expect(sent.body).toContain('Request the remaining 30');
+    });
+
+    it('refuses when the request is already fully supplied', async () => {
+      build(request({ fulfilledQuantity: 50, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+
+      await expect(service.closeShort('req-1', {})).rejects.toBeInstanceOf(
+        ConflictException,
+      );
+    });
+  });
+
+  describe('cancelRequest', () => {
+    it('withdraws a request that never moved a wagon', async () => {
+      await service.cancelRequest('req-1');
+      expect(stored.status).toBe(WagonTransferRequestStatus.Cancelled);
+    });
+
+    it('refuses once wagons have moved — close it short instead', async () => {
+      build(request({ fulfilledQuantity: 20, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+
+      await expect(service.cancelRequest('req-1')).rejects.toThrow(
+        /close it short/i,
+      );
+    });
+  });
+
+  describe('createRequest', () => {
+    it('accepts a count larger than what the yard holds today', async () => {
+      wagonRepo.count.mockResolvedValue(20);
+
+      await service.createRequest(
+        {
+          fromYardId: 'yard-a',
+          toYardId: 'yard-b',
+          wagonTypeId: 'type-1',
+          quantity: 50,
+          reason: 'Grain campaign',
+        },
+        'user-1',
+      );
+
+      expect(requestRepo.save).toHaveBeenCalled();
+      expect(stored.quantity).toBe(50);
+    });
+
+    it('still refuses a same-yard move', async () => {
+      await expect(
+        service.createRequest(
+          {
+            fromYardId: 'yard-a',
+            toYardId: 'yard-a',
+            wagonTypeId: 'type-1',
+            quantity: 5,
+            reason: 'x',
+          },
+          'user-1',
+        ),
+      ).rejects.toBeInstanceOf(BadRequestException);
+    });
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.ts b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.ts
index 068d4dc6d..79a74f4ce 100644
--- a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.ts
+++ b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.ts
@@ -1,15 +1,27 @@
-import { WagonStatus, WagonTransferRequestStatus } from '@edr/types';
+import {
+  NotificationAudience,
+  NotificationType,
+  OPEN_WAGON_TRANSFER_STATUSES,
+  PaginatedResponse,
+  WagonStatus,
+  WagonTransferRequestStatus,
+} from '@edr/types';
 import {
   BadRequestException,
   ConflictException,
   Injectable,
+  Logger,
   NotFoundException,
 } from '@nestjs/common';
 import { InjectRepository } from '@nestjs/typeorm';
 import { In, IsNull, Not, Repository } from 'typeorm';
 
+import { paginateQuery } from '../../common/utils/pagination.util';
+import { NotificationInboxService } from '../notification-inbox/notification-inbox.service';
+import { CloseShortTransferRequestDto } from './dto/close-short-transfer-request.dto';
 import { CreateTransferRequestDto } from './dto/create-transfer-request.dto';
 import { FulfillTransferRequestDto } from './dto/fulfill-transfer-request.dto';
+import { ListTransferRequestsQueryDto } from './dto/list-transfer-requests-query.dto';
 import { Wagon } from './entities/wagon.entity';
 import { WagonMovement } from './entities/wagon-movement.entity';
 import { WagonTransferRequest } from './entities/wagon-transfer-request.entity';
@@ -19,10 +31,21 @@ import { WagonsService } from './wagons.service';
 export interface TransferHistory {
   requests: WagonTransferRequest[];
   movements: WagonMovement[];
+  /**
+   * One pager drives both lists (they are shown side by side), so it carries a
+   * total per list and the page count of the longer one.
+   */
+  meta: {
+    page: number;
+    pageSize: number;
+    requestsTotal: number;
+    movementsTotal: number;
+    totalPages: number;
+  };
 }
 
-/** How many ledger rows the history returns at most (newest first). */
-const HISTORY_LIMIT = 500;
+/** Hard ceiling on a single history page, whatever the client asks for. */
+const HISTORY_LIMIT = 100;
 
 const REQUEST_RELATIONS = {
   fromYard: true,
@@ -38,6 +61,8 @@ const REQUEST_RELATIONS = {
  */
 @Injectable()
 export class WagonTransferRequestsService {
+  private readonly logger = new Logger(WagonTransferRequestsService.name);
+
   constructor(
     @InjectRepository(WagonTransferRequest)
     private readonly requestRepo: Repository<WagonTransferRequest>,
@@ -46,13 +71,14 @@ export class WagonTransferRequestsService {
     @InjectRepository(WagonMovement)
     private readonly movementRepo: Repository<WagonMovement>,
     private readonly wagonsService: WagonsService,
+    private readonly inbox: NotificationInboxService,
   ) {}
 
   /**
-   * Record a PENDING request. Count-only — no wagons are picked here, but the
-   * count is capped at the AVAILABLE wagons of that type currently sitting in
-   * the source yard: staff may only ask for wagons that are actually there to
-   * give. A reason is mandatory and is shown on the OCC queue.
+   * Record a PENDING request. Count-only — no wagons are picked here, and the
+   * count is NOT capped by what the source yard holds today: OCC fulfils in
+   * instalments, so asking for 50 while only 20 sit there is a normal, useful
+   * request. A reason is mandatory and is shown on the OCC queue.
    */
   async createRequest(
     dto: CreateTransferRequestDto,
@@ -63,14 +89,6 @@ export class WagonTransferRequestsService {
         'Source and destination yard must be different',
       );
     }
-    const available = await this.countAvailable(dto.fromYardId, dto.wagonTypeId);
-    if (available < dto.quantity) {
-      throw new BadRequestException(
-        available === 0
-          ? 'No available wagons of this type in the source yard'
-          : `Only ${available} available wagon(s) of this type in the source yard — request at most ${available}`,
-      );
-    }
     const request = this.requestRepo.create({
       fromYardId: dto.fromYardId,
       toYardId: dto.toYardId,
@@ -85,8 +103,12 @@ export class WagonTransferRequestsService {
     return this.findById(saved.id);
   }
 
-  /** AVAILABLE wagons of `wagonTypeId` currently in `yardId`. */
-  private countAvailable(yardId: string, wagonTypeId: string): Promise<number> {
+  /**
+   * AVAILABLE wagons of `wagonTypeId` currently in `yardId` — what OCC can move
+   * right now. Shown on the desk beside the outstanding count so staff see at a
+   * glance how much of a request the yard can cover today.
+   */
+  countAvailable(yardId: string, wagonTypeId: string): Promise<number> {
     return this.wagonRepo.count({
       where: {
         currentYardId: yardId,
@@ -96,15 +118,51 @@ export class WagonTransferRequestsService {
     });
   }
 
-  /** Requests, newest first, optionally filtered by status (OCC queue = PENDING). */
+  /**
+   * The transfer desk list: paginated, newest first, filterable by status (one
+   * or a comma-separated set — the "Open" tab asks for PENDING +
+   * PARTIALLY_FULFILLED), yards and wagon type. Search matches the reason text.
+   */
   async listRequests(
-    status?: WagonTransferRequestStatus,
-  ): Promise<WagonTransferRequest[]> {
-    return this.requestRepo.find({
-      where: status ? { status } : {},
-      relations: REQUEST_RELATIONS,
-      order: { createdAt: 'DESC' },
-    });
+    query: ListTransferRequestsQueryDto,
+  ): Promise<PaginatedResponse<WagonTransferRequest>> {
+    const qb = this.requestRepo
+      .createQueryBuilder('r')
+      .leftJoinAndSelect('r.fromYard', 'fromYard')
+      .leftJoinAndSelect('r.toYard', 'toYard')
+      .leftJoinAndSelect('r.wagonType', 'wagonType');
+
+    const statuses = (query.status ?? '')
+      .split(',')
+      .map((s) => s.trim())
+      .filter(Boolean);
+    if (statuses.length) {
+      qb.andWhere('r.status IN (:...statuses)', { statuses });
+    }
+    if (query.fromYardId) {
+      qb.andWhere('r.from_yard_id = :fromYardId', { fromYardId: query.fromYardId });
+    }
+    if (query.toYardId) {
+      qb.andWhere('r.to_yard_id = :toYardId', { toYardId: query.toYardId });
+    }
+    if (query.wagonTypeId) {
+      qb.andWhere('r.wagon_type_id = :wagonTypeId', {
+        wagonTypeId: query.wagonTypeId,
+      });
+    }
+    if (query.search) {
+      qb.andWhere('r.reason ILIKE :search', { search: `%${query.search}%` });
+    }
+
+    const sortColumn =
+      query.sortBy === 'quantity'
+        ? 'r.quantity'
+        : query.sortBy === 'status'
+          ? 'r.status'
+          : 'r.created_at';
+    qb.orderBy(sortColumn, query.sortOrder ?? 'DESC');
+
+    return paginateQuery(qb, { page: query.page, pageSize: query.pageSize });
   }
 
   async findById(id: string): Promise<WagonTransferRequest> {
@@ -116,11 +174,23 @@ export class WagonTransferRequestsService {
     return request;
   }
 
+  /** Wagons still owed on an open request. */
+  private remainingOn(request: WagonTransferRequest): number {
+    return Math.max(0, request.quantity - (request.fulfilledQuantity ?? 0));
+  }
+
+  /** True while OCC can still move wagons against this request. */
+  private isOpen(request: WagonTransferRequest): boolean {
+    return OPEN_WAGON_TRANSFER_STATUSES.includes(request.status);
+  }
+
   /**
-   * OCC fulfils a PENDING request with hand-picked wagons. Every wagon must sit
-   * in the request's source yard, match its wagon type, and the count must equal
-   * the requested quantity — then the transfer runs and the request is marked
-   * FULFILLED.
+   * OCC moves hand-picked wagons against an open request. Any number from 1 up
+   * to whatever is still owed — the yard rarely has the whole ask at once, so a
+   * request for 50 can be met 20 now, 30 later. Every wagon must sit in the
+   * source yard, match the type and be available. The request completes on its
+   * own once the full count has moved; short of that it stays open as
+   * PARTIALLY_FULFILLED and the requester is told what landed.
    */
   async fulfillRequest(
     id: string,
@@ -128,16 +198,17 @@ export class WagonTransferRequestsService {
     userId?: string | null,
   ): Promise<WagonTransferRequest> {
     const request = await this.findById(id);
-    if (request.status !== WagonTransferRequestStatus.Pending) {
+    if (!this.isOpen(request)) {
       throw new ConflictException(
-        `Request is already ${request.status.toLowerCase()}`,
+        `Request is already ${request.status.toLowerCase().replace(/_/g, ' ')}`,
       );
     }
 
     const wagonIds = [...new Set(dto.wagonIds)];
-    if (wagonIds.length !== request.quantity) {
+    const remaining = this.remainingOn(request);
+    if (wagonIds.length > remaining) {
       throw new BadRequestException(
-        `Select exactly ${request.quantity} wagon(s); you selected ${wagonIds.length}`,
+        `Only ${remaining} wagon(s) still owed on this request; you selected ${wagonIds.length}`,
       );
     }
 
@@ -178,21 +249,124 @@ export class WagonTransferRequestsService {
       { transferRequestId: request.id },
     );
 
-    request.status = WagonTransferRequestStatus.Fulfilled;
-    request.fulfilledByUserId = userId ?? null;
-    request.fulfilledAt = new Date();
-    await this.requestRepo.save(request);
+    await this.recordDelivery(request, wagonIds.length, userId);
     return this.findById(id);
   }
 
   /**
-   * OCC accepts AND executes a subset of pending requests in one action. For
-   * each selected request the system auto-picks the required number of
-   * AVAILABLE wagons of the requested type from the source yard (lowest wagon
-   * number first) and runs the audited transfer. A request that cannot be
-   * executed — already decided, or not enough available wagons left after the
-   * ones processed before it — is SKIPPED and simply stays PENDING, visible to
-   * both teams; nothing is rolled back for the others.
+   * Book an instalment against a request: bump the delivered count, complete it
+   * when the full ask has landed, and tell the requester what moved. Shared by
+   * the hand-picked and auto-picked (bulk) fulfilment paths.
+   */
+  private async recordDelivery(
+    request: WagonTransferRequest,
+    moved: number,
+    userId?: string | null,
+  ): Promise<void> {
+    request.fulfilledQuantity = (request.fulfilledQuantity ?? 0) + moved;
+    request.status =
+      request.fulfilledQuantity >= request.quantity
+        ? WagonTransferRequestStatus.Fulfilled
+        : WagonTransferRequestStatus.PartiallyFulfilled;
+    request.fulfilledByUserId = userId ?? null;
+    request.fulfilledAt = new Date();
+    await this.requestRepo.save(request);
+    this.notifyRequester(request, moved);
+  }
+
+  /**
+   * Tell the requester what landed. Fire-and-forget: a notification failure must
+   * never undo a transfer that already moved wagons.
+   */
+  private notifyRequester(
+    request: WagonTransferRequest,
+    moved: number,
+    closedShortNote?: string | null,
+  ): void {
+    if (!request.requestedByUserId) return;
+    const outstanding = this.remainingOn(request);
+    const complete = request.status === WagonTransferRequestStatus.Fulfilled;
+    const closedShort =
+      request.status === WagonTransferRequestStatus.ClosedShort;
+
+    const title = complete
+      ? `All ${request.quantity} wagon(s) transferred`
+      : closedShort
+        ? `Transfer closed short — ${request.fulfilledQuantity} of ${request.quantity} wagon(s)`
+        : `${moved} of ${request.quantity} wagon(s) transferred`;
+
+    const body = complete
+      ? `Your wagon transfer request is complete — all ${request.quantity} wagon(s) have arrived.`
+      : closedShort
+        ? `Only ${request.fulfilledQuantity} of the ${request.quantity} wagon(s) you asked for could be supplied` +
+          `${closedShortNote ? `: ${closedShortNote}` : '.'} ` +
+          `Request the remaining ${outstanding} from another yard.`
+        : `${moved} wagon(s) have arrived against your request. ` +
+          `${outstanding} of ${request.quantity} still to come.`;
+
+    void this.inbox
+      .notify({
+        recipients: { userIds: [request.requestedByUserId] },
+        audience: NotificationAudience.BACKOFFICE,
+        type: NotificationType.GENERIC,
+        title,
+        body,
+        link: `/dashboard/wagon-transfers/${request.id}`,
+        data: {
+          transferRequestId: request.id,
+          delivered: request.fulfilledQuantity,
+          requested: request.quantity,
+          outstanding,
+        },
+      })
+      .catch((err) =>
+        this.logger.warn(
+          `Transfer notification failed for ${request.id}: ${(err as Error).message}`,
+        ),
+      );
+  }
+
+  /**
+   * OCC ends a request with fewer wagons than asked for — the source yard has
+   * nothing more to give. What already moved stays moved; the requester is told
+   * the shortfall so they can raise it against another yard. Cancelling is for
+   * requests that never moved anything; this is the close for ones that did.
+   */
+  async closeShort(
+    id: string,
+    dto: CloseShortTransferRequestDto,
+    userId?: string | null,
+  ): Promise<WagonTransferRequest> {
+    const request = await this.findById(id);
+    if (!this.isOpen(request)) {
+      throw new ConflictException(
+        `Request is already ${request.status.toLowerCase().replace(/_/g, ' ')}`,
+      );
+    }
+    if (this.remainingOn(request) === 0) {
+      throw new ConflictException(
+        'Nothing outstanding — this request is already fully supplied',
+      );
+    }
+
+    request.status = WagonTransferRequestStatus.ClosedShort;
+    request.closedShortAt = new Date();
+    request.closedShortByUserId = userId ?? null;
+    if (dto.note?.trim()) {
+      request.note = dto.note.trim();
+    }
+    await this.requestRepo.save(request);
+    this.notifyRequester(request, 0, dto.note ?? null);
+    return this.findById(id);
+  }
+
+  /**
+   * OCC executes a set of open requests in one action, auto-picking AVAILABLE
+   * wagons of the requested type from each source yard (lowest wagon number
+   * first). A yard that cannot cover the whole ask still sends what it has —
+   * the request stays open for the rest rather than being skipped, which is the
+   * whole point of instalments. Only a request with NOTHING available is
+   * skipped, and nothing is rolled back for the others.
    */
   async bulkFulfill(
     requestIds: string[],
@@ -212,13 +386,14 @@ export class WagonTransferRequestsService {
         skipped.push({ id, reason: 'Request not found' });
         continue;
       }
-      if (request.status !== WagonTransferRequestStatus.Pending) {
+      if (!this.isOpen(request)) {
         skipped.push({
           id,
-          reason: `Already ${request.status.toLowerCase()}`,
+          reason: `Already ${request.status.toLowerCase().replace(/_/g, ' ')}`,
         });
         continue;
       }
+      const remaining = this.remainingOn(request);
       const wagons = await this.wagonRepo.find({
         where: {
           currentYardId: request.fromYardId,
@@ -226,12 +401,12 @@ export class WagonTransferRequestsService {
           status: WagonStatus.Available,
         },
         order: { wagonNumber: 'ASC' },
-        take: request.quantity,
+        take: remaining,
       });
-      if (wagons.length < request.quantity) {
+      if (wagons.length === 0) {
         skipped.push({
           id,
-          reason: `Only ${wagons.length} of ${request.quantity} wagon(s) available in the source yard — left pending`,
+          reason: 'No available wagons of this type in the source yard — left open',
         });
         continue;
       }
@@ -240,10 +415,7 @@ export class WagonTransferRequestsService {
         userId,
         { transferRequestId: request.id },
       );
-      request.status = WagonTransferRequestStatus.Fulfilled;
-      request.fulfilledByUserId = userId ?? null;
-      request.fulfilledAt = new Date();
-      await this.requestRepo.save(request);
+      await this.recordDelivery(request, wagons.length, userId);
       fulfilled.push(await this.findById(id));
     }
 
@@ -258,17 +430,25 @@ export class WagonTransferRequestsService {
    * (the controller passes the caller's id unless they hold the history-all
    * permission) — this method trusts its argument.
    */
-  async getHistory(userId?: string | null): Promise<TransferHistory> {
-    const requests = await this.requestRepo.find({
+  async getHistory(
+    userId?: string | null,
+    page?: number,
+    pageSize?: number,
+  ): Promise<TransferHistory> {
+    const take = Math.min(pageSize ?? 20, HISTORY_LIMIT);
+    const skip = ((page ?? 1) - 1) * take;
+
+    const [requests, requestsTotal] = await this.requestRepo.findAndCount({
       where: userId
         ? [{ requestedByUserId: userId }, { fulfilledByUserId: userId }]
         : {},
       relations: REQUEST_RELATIONS,
       order: { createdAt: 'DESC' },
-      take: HISTORY_LIMIT,
+      skip,
+      take,
     });
 
-    const movements = await this.movementRepo.find({
+    const [movements, movementsTotal] = await this.movementRepo.findAndCount({
       // Own view: moves I made. All view: every user-attributed move (skip the
       // system-written loaded/reposition legs that carry no mover).
       where: userId
@@ -276,18 +456,39 @@ export class WagonTransferRequestsService {
         : { movedByUserId: Not(IsNull()) },
       relations: { wagon: true, fromYard: true, toYard: true, transferRequest: true },
       order: { occurredAt: 'DESC' },
-      take: HISTORY_LIMIT,
+      skip,
+      take,
     });
 
-    return { requests, movements };
+    return {
+      requests,
+      movements,
+      meta: {
+        page: page ?? 1,
+        pageSize: take,
+        requestsTotal,
+        movementsTotal,
+        // Whichever list is longer decides how far the pager can go.
+        totalPages: Math.max(
+          1,
+          Math.ceil(Math.max(requestsTotal, movementsTotal) / take),
+        ),
+      },
+    };
   }
 
-  /** Withdraw a still-PENDING request. */
+  /**
+   * Withdraw a request before anything moved. Once wagons have been delivered
+   * the request can only be completed or closed short — cancelling would erase
+   * the fact that a transfer happened.
+   */
   async cancelRequest(id: string): Promise<WagonTransferRequest> {
     const request = await this.findById(id);
     if (request.status !== WagonTransferRequestStatus.Pending) {
       throw new ConflictException(
-        `Only pending requests can be cancelled (this one is ${request.status.toLowerCase()})`,
+        request.status === WagonTransferRequestStatus.PartiallyFulfilled
+          ? 'Wagons have already moved against this request — close it short instead of cancelling'
+          : `Only pending requests can be cancelled (this one is ${request.status.toLowerCase().replace(/_/g, ' ')})`,
       );
     }
     request.status = WagonTransferRequestStatus.Cancelled;
diff --git a/apps/edr-freight-api/src/modules/wagons/wagons.module.ts b/apps/edr-freight-api/src/modules/wagons/wagons.module.ts
index 05162ea23..8c8a0d11f 100644
--- a/apps/edr-freight-api/src/modules/wagons/wagons.module.ts
+++ b/apps/edr-freight-api/src/modules/wagons/wagons.module.ts
@@ -5,6 +5,7 @@ import { WagonMovement } from './entities/wagon-movement.entity';
 import { WagonTransferRequest } from './entities/wagon-transfer-request.entity';
 import { Train } from '../trains/entities/train.entity';
 import { Yard } from '../rule-engine/entities/yard.entity';
+import { NotificationInboxModule } from '../notification-inbox/notification-inbox.module';
 import { WagonsController } from './wagons.controller';
 import { WagonTransferRequestsController } from './wagon-transfer-requests.controller';
 import { WagonsService } from './wagons.service';
@@ -19,6 +20,8 @@ import { WagonTransferRequestsService } from './wagon-transfer-requests.service'
       Train,
       Yard,
     ]),
+    // The transfer desk notifies the requester as instalments land.
+    NotificationInboxModule,
   ],
   controllers: [
     WagonsController,
diff --git a/apps/edr-freight-api/src/seed/freight-permissions.registry.ts b/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
index 65ca3bcde..2924169eb 100644
--- a/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
+++ b/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
@@ -233,6 +233,12 @@ export const FLEET_RAIL_PERMISSIONS: FreightPermissionSeed[] = [
   perm('e1b00001-0001-4000-8000-000000000005', 'edr_freight_app:wagons:transfer_request', 'Request wagon transfer'),
   perm('e1b00001-0001-4000-8000-000000000006', 'edr_freight_app:wagons:transfer_fulfill', 'Fulfil wagon transfer (OCC)'),
   perm('e1b00001-0001-4000-8000-000000000007', 'edr_freight_app:wagons:transfer_history_all', "View all staff's transfer history"),
+  // The transfer desk is its own screen, so it carries its own per-action keys —
+  // seeing the queue, withdrawing a request and short-closing one are separate
+  // grants from filing or fulfilling.
+  perm('e1b00001-0001-4000-8000-000000000008', 'edr_freight_app:wagons:transfer_view', 'View wagon transfer requests'),
+  perm('e1b00001-0001-4000-8000-000000000009', 'edr_freight_app:wagons:transfer_cancel', 'Withdraw a wagon transfer request'),
+  perm('e1b00001-0001-4000-8000-00000000000a', 'edr_freight_app:wagons:transfer_close_short', 'Close a transfer request short of the requested count'),
   perm('e1c00001-0001-4000-8000-000000000001', 'edr_freight_app:trains:view', 'View trains'),
   perm('e1c00001-0001-4000-8000-000000000002', 'edr_freight_app:trains:create', 'Create train'),
   perm('e1c00001-0001-4000-8000-000000000003', 'edr_freight_app:trains:update', 'Update train'),
@@ -524,6 +530,12 @@ export const FREIGHT_PERMS = {
     // executes the move). Distinct keys so OCC can hold fulfil without request.
     transferRequest: 'edr_freight_app:wagons:transfer_request',
     transferFulfill: 'edr_freight_app:wagons:transfer_fulfill',
+    /** Open the transfer-requests desk (list + detail). */
+    transferView: 'edr_freight_app:wagons:transfer_view',
+    /** Withdraw a request that has not moved any wagon yet. */
+    transferCancel: 'edr_freight_app:wagons:transfer_cancel',
+    /** End a request short — anyone who can fulfil may also do this. */
+    transferCloseShort: 'edr_freight_app:wagons:transfer_close_short',
     // Admin: read every staffer's transfer history. Without it, a user only sees
     // their own (the /history endpoint uses the caller id, backend-enforced).
     transferHistoryAll: 'edr_freight_app:wagons:transfer_history_all',
@@ -905,6 +917,12 @@ export const POSITION_PERMISSION_PRESETS = {
     ...ROLE_PERMISSION_PRESETS.director,
     ...ROLE_PERMISSION_PRESETS.operationsOfficer,
     FREIGHT_PERMS.allocation.manage,
+    // Customer desk: onboarding intake lands on the chief — open the customer
+    // list and approve/suspend a submitted profile. Deliberately NOT granted:
+    // create, update and password reset, which stay with the customer admins.
+    FREIGHT_PERMS.customers.view,
+    FREIGHT_PERMS.customers.verify,
+    FREIGHT_PERMS.customers.deactivate,
   ]),
   director: dedupe([...ROLE_PERMISSION_PRESETS.director]),
   ceo: dedupe([...ROLE_PERMISSION_PRESETS.ceo]),
diff --git a/apps/edr-freight-web/backoffice/src/App.tsx b/apps/edr-freight-web/backoffice/src/App.tsx
index bb4d024c8..5e2e48f32 100644
--- a/apps/edr-freight-web/backoffice/src/App.tsx
+++ b/apps/edr-freight-web/backoffice/src/App.tsx
@@ -1,4 +1,5 @@
 import {
+  ArrowLeftRight,
   Boxes,
   Building2,
   Container,
@@ -86,6 +87,7 @@ import DropdownSettingsPage from "./pages/dropdown_settings/DropdownSettingsPage
 import ContractTemplatesPage from "./pages/contract_templates/ContractTemplatesPage";
 import ContractTemplateEditorPage from "./pages/contract_templates/ContractTemplateEditorPage";
 import FleetResourcePage from "./pages/fleet/FleetResourcePage";
+import WagonTransfersPage from "./pages/wagons/WagonTransfersPage";
 import VehicleDetailPage from "./pages/fleet/VehicleDetailPage";
 import DriverDetailPage from "./pages/fleet/DriverDetailPage";
 import RoutesPage from "./pages/fleet/RoutesPage";
@@ -297,6 +299,15 @@ const buildSidebarSections = (demoItems: SidebarItem[]): SidebarSection[] => [
             icon: <Truck />,
             permission: [FREIGHT_PERMS.wagons.view, FREIGHT_PERMS.fleet.view],
           },
+          {
+            label: "Wagon Transfers",
+            href: "/dashboard/wagon-transfers",
+            icon: <ArrowLeftRight />,
+            permission: [
+              FREIGHT_PERMS.wagons.transferView,
+              FREIGHT_PERMS.wagons.view,
+            ],
+          },
           {
             label: "Vehicles",
             href: "/dashboard/vehicles",
@@ -1180,6 +1191,19 @@ const App = () => {
             </RequirePermission>
           }
         />
+        <Route
+          path="wagon-transfers"
+          element={
+            <RequirePermission
+              permission={[
+                FREIGHT_PERMS.wagons.transferView,
+                FREIGHT_PERMS.wagons.view,
+              ]}
+            >
+              <WagonTransfersPage />
+            </RequirePermission>
+          }
+        />
         <Route
           path="containers"
           element={
@@ -1410,6 +1434,19 @@ const App = () => {
             </RequirePermission>
           }
         />
+        <Route
+          path="wagon-transfers"
+          element={
+            <RequirePermission
+              permission={[
+                FREIGHT_PERMS.wagons.transferView,
+                FREIGHT_PERMS.wagons.view,
+              ]}
+            >
+              <WagonTransfersPage />
+            </RequirePermission>
+          }
+        />
         <Route
           path="containers"
           element={
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/BookingDetailModal.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/BookingDetailModal.tsx
index 9e7062ad6..e5e28369a 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/BookingDetailModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/BookingDetailModal.tsx
@@ -147,7 +147,7 @@ export const BookingDetailModal = ({
                 <Group gap={4} justify="flex-end">
                   {bookingWagons.map((w) => (
                     <Badge key={w.id} size="sm" variant="outline" color="edr-green" radius="sm">
-                      #{w.sequenceNo}
+                      #{w.position ?? w.sequenceNo}
                     </Badge>
                   ))}
                 </Group>
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/InteractiveTrainConsist.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/InteractiveTrainConsist.tsx
index 1e1bb706e..b0f58a67a 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/InteractiveTrainConsist.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/InteractiveTrainConsist.tsx
@@ -281,7 +281,7 @@ function WagonCar({
             {/* header */}
             <Group justify="space-between" px={7} pt={3} wrap="nowrap">
               <Text size="10px" fw={800} c="gray.7">
-                #{wagon.sequenceNo}
+                #{wagon.position ?? wagon.sequenceNo}
               </Text>
               {isEmpty ? (
                 <Text size="8px" c="dimmed" fw={700} style={{ letterSpacing: 0.5 }}>
@@ -425,7 +425,7 @@ function WagonCar({
               </Box>
               <div>
                 <Text size="sm" fw={800}>
-                  Wagon #{wagon.sequenceNo}
+                  Wagon #{wagon.position ?? wagon.sequenceNo}
                 </Text>
                 <Text size="10px" c="dimmed">
                   {wagon.physicalWagonNumber ?? wagon.wagonType?.code ?? "Unassigned"}
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/RemoveBookingModal.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/RemoveBookingModal.tsx
index 80cbeaad6..dc8db43f4 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/RemoveBookingModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/RemoveBookingModal.tsx
@@ -45,7 +45,7 @@ export const RemoveBookingModal = ({
               <strong>Gross weight:</strong> {grossTons.toFixed(2)} T
             </Text>
             <Text size="sm">
-              <strong>Wagon Slot:</strong> #{wagon.sequenceNo}
+              <strong>Wagon Slot:</strong> #{wagon.position ?? wagon.sequenceNo}
             </Text>
           </Stack>
         </div>
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/TrainConsistView.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/TrainConsistView.tsx
index 5dd55680b..f9f969222 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/TrainConsistView.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/TrainConsistView.tsx
@@ -217,7 +217,7 @@ export const TrainConsistView = ({
         <Box>
           <Group gap={6} mb={6} wrap="nowrap">
             <Badge variant="light" color="edr-green" radius="sm">
-              Editing wagon #{selectedWagon.sequenceNo}
+              Editing wagon #{selectedWagon.position ?? selectedWagon.sequenceNo}
             </Badge>
             <Text size="xs" c="dimmed">
               Update container numbers, move containers to another wagon, or remove the booking
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/WagonCard.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/WagonCard.tsx
index d1d1e8d0b..3678b2e68 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/WagonCard.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/WagonCard.tsx
@@ -80,7 +80,7 @@ export const WagonCard = ({
             <div>
               <Group gap={4}>
                 <Text size="sm" fw={800}>
-                  Wagon #{wagon.sequenceNo}
+                  Wagon #{wagon.position ?? wagon.sequenceNo}
                 </Text>
                 <Badge size="xs" variant="light" color="edr-green">
                   {wagonType}
@@ -205,7 +205,7 @@ export const WagonCard = ({
                             >
                               <Group gap={6} wrap="nowrap" justify="space-between">
                                 <Text size="xs" fw={600} truncate>
-                                  #{w.sequenceNo} ·{" "}
+                                  #{w.position ?? w.sequenceNo} ·{" "}
                                   {w.physicalWagonNumber ?? w.wagonType?.code ?? "Wagon"}
                                 </Text>
                                 <Badge
diff --git a/apps/edr-freight-web/backoffice/src/components/wagons/WagonTransferRequestsModal.tsx b/apps/edr-freight-web/backoffice/src/components/wagons/WagonTransferRequestsModal.tsx
deleted file mode 100644
index 3a231fb80..000000000
--- a/apps/edr-freight-web/backoffice/src/components/wagons/WagonTransferRequestsModal.tsx
+++ /dev/null
@@ -1,613 +0,0 @@
-import { Freight } from "@edr/types";
-import {
-  Badge,
-  Button,
-  Card,
-  Checkbox,
-  Divider,
-  Group,
-  Loader,
-  Modal,
-  ScrollArea,
-  Stack,
-  Switch,
-  Tabs,
-  Text,
-  ThemeIcon,
-} from "@mantine/core";
-import { useMutation, useQuery } from "@tanstack/react-query";
-import {
-  ArrowRight,
-  ChevronLeft,
-  History,
-  Inbox,
-  PackageCheck,
-  Warehouse,
-  X,
-} from "lucide-react";
-import { useMemo, useState } from "react";
-
-import { api } from "@/services/api";
-import { useAuth } from "@/auth/useAuth";
-import { FREIGHT_PERMS, hasPermission } from "@/lib/permissions";
-import { useToast } from "@/hooks/use-toast";
-import type {
-  WagonMovementRecord,
-  WagonTransferRequest,
-} from "@/services/wagon.service";
-
-export interface WagonTransferRequestsModalProps {
-  opened: boolean;
-  onClose: () => void;
-}
-
-const PENDING = Freight.WagonTransferRequestStatus.Pending;
-const AVAILABLE = Freight.WagonStatus.Available;
-
-const yardLabel = (y?: { label?: string; code?: string } | null) =>
-  y?.label || y?.code || "—";
-const typeLabel = (t?: { code?: string; name?: string } | null) =>
-  t ? `${t.code ?? ""}${t.name ? ` · ${t.name}` : ""}` : "—";
-
-/** Requester → destination + type + count summary line, reused in list and picker. */
-const RequestSummary = ({ r }: { r: WagonTransferRequest }) => (
-  <Group gap={8} wrap="nowrap">
-    <Text fw={600} size="sm" truncate>
-      {yardLabel(r.fromYard)}
-    </Text>
-    <ArrowRight size={14} style={{ flexShrink: 0 }} />
-    <Text fw={600} size="sm" truncate>
-      {yardLabel(r.toYard)}
-    </Text>
-    <Badge variant="light" color="grape" radius="sm">
-      {r.quantity}× {typeLabel(r.wagonType)}
-    </Badge>
-  </Group>
-);
-
-const STATUS_COLOR: Record<string, string> = {
-  PENDING: "gray",
-  FULFILLED: "teal",
-  CANCELLED: "red",
-};
-
-const fmtDateTime = (iso: string) =>
-  new Date(iso).toLocaleString("en-GB", {
-    day: "numeric",
-    month: "short",
-    hour: "2-digit",
-    minute: "2-digit",
-    hour12: false,
-  });
-
-/**
- * Per-user transfer history. A staffer sees their OWN activity — the requests
- * they filed or fulfilled, and the individual wagons they moved. Holders of
- * `transfer_history_all` get an "All staff" toggle that widens the view; the
- * backend enforces the scope regardless of the toggle.
- */
-function HistoryPanel({ opened }: { opened: boolean }) {
-  const { user } = useAuth();
-  const canSeeAll = hasPermission(
-    user,
-    FREIGHT_PERMS.wagons.transferHistoryAll,
-  );
-  const myId = (user as { id?: string } | null | undefined)?.id;
-  const [allStaff, setAllStaff] = useState(false);
-  const scopeAll = canSeeAll && allStaff;
-
-  const mine = useQuery({
-    ...api.wagonTransferRequests.history.queryOptions(),
-    enabled: opened && !scopeAll,
-  });
-  const all = useQuery({
-    ...api.wagonTransferRequests.historyAll.queryOptions({ input: {} }),
-    enabled: opened && scopeAll,
-  });
-  const source = scopeAll ? all : mine;
-  const requests = source.data?.requests ?? [];
-  const movements: WagonMovementRecord[] = source.data?.movements ?? [];
-
-  const roleBadge = (r: WagonTransferRequest) => {
-    if (myId && r.fulfilledByUserId === myId)
-      return (
-        <Badge size="xs" variant="light" color="blue">
-          fulfilled
-        </Badge>
-      );
-    if (myId && r.requestedByUserId === myId)
-      return (
-        <Badge size="xs" variant="light" color="grape">
-          requested
-        </Badge>
-      );
-    return null;
-  };
-
-  return (
-    <Stack gap="lg">
-      {canSeeAll ? (
-        <Group justify="flex-end">
-          <Switch
-            checked={allStaff}
-            onChange={(e) => setAllStaff(e.currentTarget.checked)}
-            label="All staff"
-            color="edr-green"
-          />
-        </Group>
-      ) : null}
-
-      {source.isLoading ? (
-        <Group justify="center" p="xl">
-          <Loader />
-        </Group>
-      ) : (
-        <>
-          <div>
-            <Text fw={700} size="sm" mb={8}>
-              Requests{scopeAll ? "" : " you touched"}
-            </Text>
-            {requests.length === 0 ? (
-              <Text size="sm" c="dimmed">
-                No requests yet.
-              </Text>
-            ) : (
-              <Stack gap={6}>
-                {requests.map((r) => (
-                  <Card key={r.id} withBorder radius="md" padding="xs">
-                    <Group justify="space-between" wrap="nowrap">
-                      <RequestSummary r={r} />
-                      <Group gap={8} wrap="nowrap">
-                        {roleBadge(r)}
-                        <Badge
-                          size="sm"
-                          variant="light"
-                          color={STATUS_COLOR[r.status] ?? "gray"}
-                        >
-                          {r.status.toLowerCase()}
-                        </Badge>
-                      </Group>
-                    </Group>
-                    {r.reason ? (
-                      <Text size="xs" c="dimmed" mt={4}>
-                        Reason: {r.reason}
-                      </Text>
-                    ) : null}
-                  </Card>
-                ))}
-              </Stack>
-            )}
-          </div>
-
-          <Divider />
-
-          <div>
-            <Text fw={700} size="sm" mb={8}>
-              Wagons moved
-            </Text>
-            {movements.length === 0 ? (
-              <Text size="sm" c="dimmed">
-                No wagon moves yet.
-              </Text>
-            ) : (
-              <ScrollArea.Autosize mah={260}>
-                <Stack gap={6}>
-                  {movements.map((m) => (
-                    <Card key={m.id} withBorder radius="md" padding="xs">
-                      <Group justify="space-between" wrap="nowrap">
-                        <Group gap={8} wrap="nowrap" style={{ minWidth: 0 }}>
-                          <Text fw={600} size="sm">
-                            {m.wagon?.wagonNumber ?? "Wagon"}
-                          </Text>
-                          <Text size="xs" c="dimmed" truncate>
-                            {yardLabel(m.fromYard)} → {yardLabel(m.toYard)}
-                          </Text>
-                          {m.transferRequestId ? (
-                            <Badge size="xs" variant="light" color="teal">
-                              from request
-                            </Badge>
-                          ) : null}
-                        </Group>
-                        <Text size="xs" c="dimmed" style={{ flexShrink: 0 }}>
-                          {fmtDateTime(m.occurredAt)}
-                        </Text>
-                      </Group>
-                    </Card>
-                  ))}
-                </Stack>
-              </ScrollArea.Autosize>
-            )}
-          </div>
-        </>
-      )}
-    </Stack>
-  );
-}
-
-/**
- * OCC fulfilment queue for wagon-transfer requests. Lists PENDING requests; open
- * one to hand-pick exactly the requested number of wagons from the source yard
- * (of the requested type) and execute the move, or cancel the request.
- * A second tab shows per-user transfer history.
- */
-const WagonTransferRequestsModal = ({
-  opened,
-  onClose,
-}: WagonTransferRequestsModalProps) => {
-  const { toast } = useToast();
-  const [tab, setTab] = useState<string | null>("queue");
-  const [active, setActive] = useState<WagonTransferRequest | null>(null);
-  const [picked, setPicked] = useState<Set<string>>(new Set());
-  // Bulk accept-and-execute: the subset of pending requests OCC ticked.
-  const [selected, setSelected] = useState<Set<string>>(new Set());
-
-  const { data: requests = [], isLoading } = useQuery({
-    ...api.wagonTransferRequests.list.queryOptions({ input: { status: PENDING } }),
-    enabled: opened,
-  });
-
-  // Available wagons of the requested type sitting in the request's source yard.
-  const { data: wagons = [], isLoading: wagonsLoading } = useQuery({
-    ...api.wagons.list.queryOptions({
-      input: {
-        filters: active
-          ? {
-              currentYardId: active.fromYardId,
-              wagonTypeId: active.wagonTypeId,
-              status: AVAILABLE,
-            }
-          : {},
-      },
-    }),
-    enabled: opened && Boolean(active),
-  });
-
-  const fulfill = useMutation(api.wagonTransferRequests.fulfill.mutationOptions());
-  const bulkFulfill = useMutation(
-    api.wagonTransferRequests.bulkFulfill.mutationOptions(),
-  );
-  const cancel = useMutation(api.wagonTransferRequests.cancel.mutationOptions());
-
-  const showError = (err: unknown, fallback: string) => {
-    const message =
-      (err as { response?: { data?: { message?: string } } })?.response?.data
-        ?.message ?? fallback;
-    toast({ title: fallback, description: String(message), variant: "destructive" });
-  };
-
-  const openPicker = (r: WagonTransferRequest) => {
-    setActive(r);
-    setPicked(new Set());
-  };
-  const closePicker = () => {
-    setActive(null);
-    setPicked(new Set());
-  };
-
-  const toggle = (id: string) =>
-    setPicked((prev) => {
-      const next = new Set(prev);
-      if (next.has(id)) next.delete(id);
-      else if (active && next.size >= active.quantity) return prev; // cap at quantity
-      else next.add(id);
-      return next;
-    });
-
-  const need = active?.quantity ?? 0;
-  const shortfall = active ? Math.max(0, need - wagons.length) : 0;
-
-  const handleFulfill = async () => {
-    if (!active || picked.size !== need) return;
-    try {
-      await fulfill.mutateAsync({ id: active.id, wagonIds: [...picked] });
-      toast({
-        title: `Transferred ${need} wagon(s) · ${yardLabel(active.fromYard)} → ${yardLabel(
-          active.toYard,
-        )}`,
-      });
-      closePicker();
-    } catch (err) {
-      showError(err, "Transfer failed");
-    }
-  };
-
-  const handleCancel = async (r: WagonTransferRequest) => {
-    try {
-      await cancel.mutateAsync({ id: r.id });
-      toast({ title: "Request cancelled" });
-    } catch (err) {
-      showError(err, "Cancel failed");
-    }
-  };
-
-  const toggleSelected = (id: string) =>
-    setSelected((prev) => {
-      const next = new Set(prev);
-      if (next.has(id)) next.delete(id);
-      else next.add(id);
-      return next;
-    });
-
-  // Execute the ticked subset; whatever cannot run (not enough available
-  // wagons, already decided) is reported and simply stays PENDING.
-  const handleBulkFulfill = async () => {
-    if (selected.size === 0) return;
-    try {
-      const res = await bulkFulfill.mutateAsync({ requestIds: [...selected] });
-      setSelected(new Set());
-      const skippedNote = res.skipped.length
-        ? ` · ${res.skipped.length} left pending (${res.skipped
-            .map((s) => s.reason)
-            .join('; ')})`
-        : "";
-      toast({
-        title: `Executed ${res.fulfilled.length} transfer request(s)`,
-        description: skippedNote || undefined,
-        variant: res.fulfilled.length === 0 ? "destructive" : undefined,
-      });
-    } catch (err) {
-      showError(err, "Bulk execute failed");
-    }
-  };
-
-  const sortedWagons = useMemo(
-    () => [...wagons].sort((a, b) => a.wagonNumber.localeCompare(b.wagonNumber)),
-    [wagons],
-  );
-
-  return (
-    <Modal
-      opened={opened}
-      onClose={onClose}
-      size="min(760px, 96vw)"
-      radius="lg"
-      centered
-      overlayProps={{ blur: 2 }}
-      title={
-        <Group gap="sm">
-          <ThemeIcon variant="light" color="edr-green" radius="md" size="lg">
-            <Inbox size={18} />
-          </ThemeIcon>
-          <div>
-            <Text fw={700}>Wagon Transfer Requests</Text>
-            <Text size="xs" c="dimmed">
-              {active
-                ? "Pick the wagons to move, then transfer"
-                : "OCC queue — pick wagons and complete each move"}
-            </Text>
-          </div>
-        </Group>
-      }
-    >
-      <Tabs value={tab} onChange={setTab} keepMounted={false}>
-        <Tabs.List mb="md">
-          <Tabs.Tab value="queue" leftSection={<Inbox size={14} />}>
-            Queue
-          </Tabs.Tab>
-          <Tabs.Tab value="history" leftSection={<History size={14} />}>
-            History
-          </Tabs.Tab>
-        </Tabs.List>
-
-        <Tabs.Panel value="queue">
-      {!active ? (
-        // ---- Pending queue ----
-        isLoading ? (
-          <Group justify="center" p="xl">
-            <Loader />
-          </Group>
-        ) : requests.length === 0 ? (
-          <Card withBorder radius="md" padding="xl">
-            <Stack align="center" gap={6}>
-              <ThemeIcon variant="light" color="gray" radius="xl" size={48}>
-                <Inbox size={22} />
-              </ThemeIcon>
-              <Text fw={600}>No pending transfer requests</Text>
-              <Text size="sm" c="dimmed" ta="center" maw={420}>
-                When staff request a yard-to-yard wagon move, it appears here for
-                you to fulfil.
-              </Text>
-            </Stack>
-          </Card>
-        ) : (
-          <Stack gap="sm">
-            {/* Bulk accept-and-execute action bar: tick a subset, run it, and
-                everything unticked (or unexecutable) stays PENDING. */}
-            <Group justify="space-between" wrap="nowrap">
-              <Checkbox
-                label={
-                  selected.size > 0
-                    ? `${selected.size} of ${requests.length} selected`
-                    : "Select all"
-                }
-                checked={selected.size === requests.length && requests.length > 0}
-                indeterminate={selected.size > 0 && selected.size < requests.length}
-                onChange={() =>
-                  setSelected(
-                    selected.size === requests.length
-                      ? new Set()
-                      : new Set(requests.map((r) => r.id)),
-                  )
-                }
-                color="edr-green"
-              />
-              <Button
-                size="compact-sm"
-                color="edr-green"
-                leftSection={<PackageCheck size={14} />}
-                loading={bulkFulfill.isPending}
-                disabled={selected.size === 0}
-                onClick={handleBulkFulfill}
-              >
-                Accept & execute {selected.size > 0 ? `(${selected.size})` : ""}
-              </Button>
-            </Group>
-
-            {requests.map((r) => (
-              <Card key={r.id} withBorder radius="md" padding="md">
-                <Group justify="space-between" wrap="nowrap" align="flex-start">
-                  <Group gap="sm" wrap="nowrap" align="flex-start" style={{ minWidth: 0 }}>
-                    <Checkbox
-                      checked={selected.has(r.id)}
-                      onChange={() => toggleSelected(r.id)}
-                      color="edr-green"
-                      mt={2}
-                    />
-                    <Stack gap={6} style={{ minWidth: 0 }}>
-                      <RequestSummary r={r} />
-                      {r.reason ? (
-                        <Text size="xs">
-                          <Text span fw={600}>
-                            Reason:
-                          </Text>{" "}
-                          {r.reason}
-                        </Text>
-                      ) : null}
-                      {r.note ? (
-                        <Text size="xs" c="dimmed">
-                          “{r.note}”
-                        </Text>
-                      ) : null}
-                    </Stack>
-                  </Group>
-                  <Group gap={8} wrap="nowrap">
-                    <Button
-                      size="compact-sm"
-                      variant="subtle"
-                      color="gray"
-                      leftSection={<X size={14} />}
-                      loading={cancel.isPending}
-                      onClick={() => handleCancel(r)}
-                    >
-                      Cancel
-                    </Button>
-                    <Button
-                      size="compact-sm"
-                      color="edr-green"
-                      leftSection={<PackageCheck size={14} />}
-                      onClick={() => openPicker(r)}
-                    >
-                      Fulfil
-                    </Button>
-                  </Group>
-                </Group>
-              </Card>
-            ))}
-          </Stack>
-        )
-      ) : (
-        // ---- Wagon picker for the active request ----
-        <Stack gap="md">
-          <Card withBorder radius="md" padding="sm" bg="var(--mantine-color-gray-0)">
-            <RequestSummary r={active} />
-          </Card>
-
-          <Group justify="space-between">
-            <Text size="sm" fw={600}>
-              Select wagons in {yardLabel(active.fromYard)}
-            </Text>
-            <Badge
-              color={picked.size === need ? "teal" : "gray"}
-              variant={picked.size === need ? "filled" : "light"}
-            >
-              {picked.size} / {need} selected
-            </Badge>
-          </Group>
-
-          {wagonsLoading ? (
-            <Group justify="center" p="lg">
-              <Loader size="sm" />
-            </Group>
-          ) : sortedWagons.length === 0 ? (
-            <Card withBorder radius="md" padding="lg">
-              <Group gap={8} justify="center">
-                <Warehouse size={16} />
-                <Text size="sm" c="dimmed">
-                  No available wagons of this type in {yardLabel(active.fromYard)}.
-                </Text>
-              </Group>
-            </Card>
-          ) : (
-            <>
-              {shortfall > 0 ? (
-                <Text size="xs" c="orange.7">
-                  Only {sortedWagons.length} available — {shortfall} short of the{" "}
-                  {need} requested.
-                </Text>
-              ) : null}
-              <ScrollArea.Autosize mah={320}>
-                <Stack gap={6}>
-                  {sortedWagons.map((w) => {
-                    const checked = picked.has(w.id);
-                    const atCap = !checked && picked.size >= need;
-                    return (
-                      <Card
-                        key={w.id}
-                        withBorder
-                        radius="md"
-                        padding="xs"
-                        onClick={() => !atCap && toggle(w.id)}
-                        style={{
-                          cursor: atCap ? "not-allowed" : "pointer",
-                          borderColor: checked
-                            ? "var(--mantine-color-edr-green-4)"
-                            : undefined,
-                          opacity: atCap ? 0.55 : 1,
-                        }}
-                      >
-                        <Group gap="sm" wrap="nowrap">
-                          {/* Visual only — the Card's onClick owns the toggle so a
-                              click on the box doesn't fire both and cancel out. */}
-                          <Checkbox
-                            checked={checked}
-                            readOnly
-                            disabled={atCap}
-                            color="edr-green"
-                            tabIndex={-1}
-                            aria-hidden
-                          />
-                          <Text fw={600} size="sm">
-                            {w.wagonNumber}
-                          </Text>
-                        </Group>
-                      </Card>
-                    );
-                  })}
-                </Stack>
-              </ScrollArea.Autosize>
-            </>
-          )}
-
-          <Divider />
-          <Group justify="space-between">
-            <Button
-              variant="subtle"
-              color="gray"
-              leftSection={<ChevronLeft size={16} />}
-              onClick={closePicker}
-            >
-              Back to queue
-            </Button>
-            <Button
-              color="edr-green"
-              leftSection={<PackageCheck size={16} />}
-              loading={fulfill.isPending}
-              disabled={picked.size !== need}
-              onClick={handleFulfill}
-            >
-              Transfer {need} wagon{need === 1 ? "" : "s"}
-            </Button>
-          </Group>
-        </Stack>
-      )}
-        </Tabs.Panel>
-
-        <Tabs.Panel value="history">
-          <HistoryPanel opened={opened} />
-        </Tabs.Panel>
-      </Tabs>
-    </Modal>
-  );
-};
-
-export default WagonTransferRequestsModal;
diff --git a/apps/edr-freight-web/backoffice/src/components/wagons/WagonYardWorkspaceModal.tsx b/apps/edr-freight-web/backoffice/src/components/wagons/WagonYardWorkspaceModal.tsx
index c10b1b033..56d5a14de 100644
--- a/apps/edr-freight-web/backoffice/src/components/wagons/WagonYardWorkspaceModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/wagons/WagonYardWorkspaceModal.tsx
@@ -40,7 +40,12 @@ const clampInt = (v: number | string, max: number): number => {
   return Math.min(Math.floor(n), max);
 };
 
-/** NumberInput + Slider + All/Half presets, kept in sync and bounded to `max`. */
+/**
+ * NumberInput + Slider + All/Half presets, kept in sync. `max` bounds the field
+ * for actions that move real wagons; omit it for a transfer REQUEST, which may
+ * legitimately ask for more than the yard holds today (OCC fulfils it in
+ * instalments) — the slider then just tracks the current value.
+ */
 const QuantityField = ({
   value,
   onChange,
@@ -49,10 +54,11 @@ const QuantityField = ({
 }: {
   value: number;
   onChange: (n: number) => void;
-  max: number;
+  max?: number;
   disabled?: boolean;
 }) => {
-  const set = (v: number | string) => onChange(clampInt(v, max));
+  const capped = max ?? Number.MAX_SAFE_INTEGER;
+  const set = (v: number | string) => onChange(clampInt(v, capped));
   const off = disabled || max === 0;
   return (
     <Stack gap={8}>
@@ -73,19 +79,25 @@ const QuantityField = ({
           value={value}
           onChange={set}
           min={0}
-          max={Math.max(max, 1)}
+          max={Math.max(max ?? Math.max(value, 10), 1)}
           disabled={off}
           label={(v) => `${v}`}
           color="edr-green"
         />
       </Group>
       <Group gap={6}>
-        <Button size="compact-xs" variant="light" color="gray" disabled={off} onClick={() => set(Math.ceil(max / 2))}>
-          Half
-        </Button>
-        <Button size="compact-xs" variant="light" color="gray" disabled={off} onClick={() => set(max)}>
-          All ({max})
-        </Button>
+        {/* Presets only make sense against a real ceiling — an uncapped request
+            field (transfer ask) shows the manual input alone. */}
+        {max != null ? (
+          <>
+            <Button size="compact-xs" variant="light" color="gray" disabled={off} onClick={() => set(Math.ceil(max / 2))}>
+              Half
+            </Button>
+            <Button size="compact-xs" variant="light" color="gray" disabled={off} onClick={() => set(max)}>
+              All ({max})
+            </Button>
+          </>
+        ) : null}
         {value > 0 ? (
           <Button size="compact-xs" variant="subtle" color="gray" onClick={() => set(0)}>
             Clear
@@ -242,9 +254,10 @@ const WagonYardWorkspaceModal = ({ opened, onClose }: WagonYardWorkspaceModalPro
     }
   }, [opened]);
 
-  // Keep quantities within bounds as counts shift after each action. Transfers
-  // may only ask for AVAILABLE wagons, so the request cap is availableCount.
-  useEffect(() => setTransferQty((q) => Math.min(q, availableCount)), [availableCount]);
+  // Keep quantities within bounds as counts shift after each action. A TRANSFER
+  // REQUEST is deliberately uncapped: OCC delivers in instalments, so asking for
+  // 50 where 20 sit today is normal — only the status flips below are bounded by
+  // what is physically in the yard.
   useEffect(() => setToAssignedQty((q) => Math.min(q, availableCount)), [availableCount]);
   useEffect(() => setToAvailableQty((q) => Math.min(q, assignedCount)), [assignedCount]);
 
@@ -453,11 +466,9 @@ const WagonYardWorkspaceModal = ({ opened, onClose }: WagonYardWorkspaceModalPro
                           {availableCount} available
                         </Badge>
                       </Group>
-                      <QuantityField
-                        value={transferQty}
-                        onChange={setTransferQty}
-                        max={availableCount}
-                      />
+                      {/* No max: the request may exceed what the yard holds
+                          today — OCC fulfils it in instalments. */}
+                      <QuantityField value={transferQty} onChange={setTransferQty} />
                     </div>
                     <Select
                       label="Destination yard"
diff --git a/apps/edr-freight-web/backoffice/src/lib/permissions.ts b/apps/edr-freight-web/backoffice/src/lib/permissions.ts
index 88b5872d3..07dd9c886 100644
--- a/apps/edr-freight-web/backoffice/src/lib/permissions.ts
+++ b/apps/edr-freight-web/backoffice/src/lib/permissions.ts
@@ -130,6 +130,10 @@ export const FREIGHT_PERMS = {
     transferRequest: "edr_freight_app:wagons:transfer_request",
     transferFulfill: "edr_freight_app:wagons:transfer_fulfill",
     transferHistoryAll: "edr_freight_app:wagons:transfer_history_all",
+    /** Open the transfer desk. `wagons:view` is accepted as a fallback. */
+    transferView: "edr_freight_app:wagons:transfer_view",
+    transferCancel: "edr_freight_app:wagons:transfer_cancel",
+    transferCloseShort: "edr_freight_app:wagons:transfer_close_short",
   },
   trains: {
     view: "edr_freight_app:trains:view",
diff --git a/apps/edr-freight-web/backoffice/src/pages/fleet/FleetResourcePage.tsx b/apps/edr-freight-web/backoffice/src/pages/fleet/FleetResourcePage.tsx
index d50a3217b..9a017d8c7 100644
--- a/apps/edr-freight-web/backoffice/src/pages/fleet/FleetResourcePage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/fleet/FleetResourcePage.tsx
@@ -9,7 +9,7 @@ import { canFleetAction, hasPermission, FREIGHT_PERMS } from "@/lib/permissions"
 import Breadcrumbs from "@/components/ui/Breadcrumbs";
 import { Inbox, Plus, Warehouse } from "lucide-react";
 import { useEffect, useMemo, useState } from "react";
-import { Navigate, useLocation } from "react-router-dom";
+import { Link, Navigate, useLocation } from "react-router-dom";
 
 import FleetCardGrid from "@/components/fleet/FleetCardGrid";
 import FleetFormDialog from "@/components/fleet/FleetFormDialog";
@@ -19,7 +19,6 @@ import FleetToolbar from "@/components/fleet/FleetToolbar";
 import { matchesDayRange } from "@/hooks/useListControls";
 import WagonMovementHistoryModal from "@/components/fleet/WagonMovementHistoryModal";
 import WagonYardWorkspaceModal from "@/components/wagons/WagonYardWorkspaceModal";
-import WagonTransferRequestsModal from "@/components/wagons/WagonTransferRequestsModal";
 import { formatFleetCell, registerFleetOptionLabels } from "@/components/fleet/fleetFormat";
 import { useFleetViewMode } from "@/components/fleet/useFleetViewMode";
 import { ruleEngineTable } from "@/components/ruleEngine/ruleEngineStyles";
@@ -67,7 +66,6 @@ const FleetResourcePage = () => {
   const [historyTarget, setHistoryTarget] = useState<FleetRecord | null>(null);
   const [selectedDriver, setSelectedDriver] = useState<string>("");
   const [wagonWorkspaceOpen, setWagonWorkspaceOpen] = useState(false);
-  const [transferRequestsOpen, setTransferRequestsOpen] = useState(false);
   const { viewMode, setViewMode } = useFleetViewMode(slug);
 
   const serverListFilters = useMemo((): FleetListFilters | undefined => {
@@ -90,6 +88,11 @@ const FleetResourcePage = () => {
     if (trainNumber && trainNumber !== "ALL") {
       (filters as { trainNumber?: string }).trainNumber = trainNumber;
     }
+    // Wagons only: narrow the fleet to one wagon type (the API filters on it).
+    const wagonTypeId = listFilterValues.wagonTypeId;
+    if (wagonTypeId && wagonTypeId !== "ALL") {
+      (filters as { wagonTypeId?: string }).wagonTypeId = wagonTypeId;
+    }
     if (slug !== "locomotives" && search.trim()) {
       filters.search = search.trim();
     }
@@ -449,12 +452,15 @@ const FleetResourcePage = () => {
                   </Button>
                 ) : null}
                 {canTransfer ? (
+                  // The desk is its own page now (list + fulfil + history with
+                  // pagination); this is just the way in from the fleet list.
                   <Button
+                    component={Link}
+                    to="/dashboard/wagon-transfers"
                     variant="light"
                     color="grape"
                     leftSection={<Inbox size={16} />}
                     styles={{ label: { fontWeight: 500 } }}
-                    onClick={() => setTransferRequestsOpen(true)}
                   >
                     Transfer Requests
                   </Button>
@@ -713,13 +719,6 @@ const FleetResourcePage = () => {
         />
       ) : null}
 
-      {slug === "wagons" ? (
-        <WagonTransferRequestsModal
-          opened={transferRequestsOpen}
-          onClose={() => setTransferRequestsOpen(false)}
-        />
-      ) : null}
-
       {slug === "wagons" ? (
         <WagonMovementHistoryModal
           opened={Boolean(historyTarget)}
diff --git a/apps/edr-freight-web/backoffice/src/pages/fleet/config/resources.ts b/apps/edr-freight-web/backoffice/src/pages/fleet/config/resources.ts
index 9e784bc1c..7f2f89c1e 100644
--- a/apps/edr-freight-web/backoffice/src/pages/fleet/config/resources.ts
+++ b/apps/edr-freight-web/backoffice/src/pages/fleet/config/resources.ts
@@ -305,6 +305,12 @@ export const FLEET_RESOURCES: FleetResourceConfig[] = [
         allLabel: "All statuses",
         options: WAGON_STATUS_OPTIONS,
       },
+      {
+        key: "wagonTypeId",
+        label: "Wagon type",
+        allLabel: "All types",
+        dynamicOptions: "wagonTypes",
+      },
       {
         key: "currentYardId",
         label: "Current Yard",
diff --git a/apps/edr-freight-web/backoffice/src/pages/wagons/TransferFulfillModal.tsx b/apps/edr-freight-web/backoffice/src/pages/wagons/TransferFulfillModal.tsx
new file mode 100644
index 000000000..dc8c49620
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/wagons/TransferFulfillModal.tsx
@@ -0,0 +1,195 @@
+import { Freight } from "@edr/types";
+import {
+  Alert,
+  Button,
+  Checkbox,
+  Group,
+  Loader,
+  Modal,
+  ScrollArea,
+  Stack,
+  Text,
+} from "@mantine/core";
+import { useMutation, useQuery } from "@tanstack/react-query";
+import { AlertTriangle, ArrowRight, PackageCheck } from "lucide-react";
+import { useMemo, useState } from "react";
+import toast from "react-hot-toast";
+
+import { api } from "@/services/api";
+import type { WagonTransferRequest } from "@/services/wagon.service";
+
+import { outstandingOn, wagonTypeLabel, yardLabel } from "./wagon-transfer-ui";
+
+export interface TransferFulfillModalProps {
+  request: WagonTransferRequest | null;
+  onClose: () => void;
+  onDone?: () => void;
+}
+
+/**
+ * Move wagons against an open request. Any number from one up to whatever is
+ * still owed — a yard that can only spare 20 of 50 sends 20 now and the request
+ * stays open for the rest, so the picker caps at the OUTSTANDING count, not the
+ * originally requested one.
+ */
+export function TransferFulfillModal({
+  request,
+  onClose,
+  onDone,
+}: TransferFulfillModalProps) {
+  const [picked, setPicked] = useState<Set<string>>(new Set());
+  const outstanding = request ? outstandingOn(request) : 0;
+
+  const { data: wagons = [], isLoading } = useQuery({
+    ...api.wagons.list.queryOptions({
+      input: {
+        filters: request
+          ? {
+              currentYardId: request.fromYardId,
+              wagonTypeId: request.wagonTypeId,
+              status: Freight.WagonStatus.Available,
+            }
+          : {},
+      },
+    }),
+    enabled: Boolean(request),
+  });
+
+  const fulfill = useMutation(api.wagonTransferRequests.fulfill.mutationOptions());
+
+  const canTake = useMemo(
+    () => Math.min(outstanding, wagons.length),
+    [outstanding, wagons.length],
+  );
+
+  const toggle = (id: string) =>
+    setPicked((prev) => {
+      const next = new Set(prev);
+      if (next.has(id)) next.delete(id);
+      // Never let staff pick more than is still owed — the API rejects it too.
+      else if (next.size >= outstanding) return prev;
+      else next.add(id);
+      return next;
+    });
+
+  const takeAllAvailable = () =>
+    setPicked(new Set(wagons.slice(0, canTake).map((w) => w.id)));
+
+  const close = () => {
+    setPicked(new Set());
+    onClose();
+  };
+
+  const submit = async () => {
+    if (!request || picked.size === 0) return;
+    try {
+      const moved = picked.size;
+      await fulfill.mutateAsync({ id: request.id, wagonIds: [...picked] });
+      toast.success(
+        moved >= outstanding
+          ? `Request complete — ${moved} wagon(s) transferred`
+          : `${moved} wagon(s) transferred · ${outstanding - moved} still owed`,
+      );
+      close();
+      onDone?.();
+    } catch {
+      // The http interceptor surfaces the server's reason.
+    }
+  };
+
+  return (
+    <Modal
+      opened={Boolean(request)}
+      onClose={close}
+      size="lg"
+      radius="md"
+      title={
+        request ? (
+          <Group gap={8} wrap="nowrap">
+            <Text fw={700}>{yardLabel(request.fromYard)}</Text>
+            <ArrowRight size={15} />
+            <Text fw={700}>{yardLabel(request.toYard)}</Text>
+            <Text c="dimmed" size="sm">
+              {wagonTypeLabel(request.wagonType)}
+            </Text>
+          </Group>
+        ) : null
+      }
+    >
+      {!request ? null : (
+        <Stack gap="sm">
+          <Group justify="space-between" wrap="wrap">
+            <Text size="sm">
+              <Text span fw={700}>
+                {outstanding}
+              </Text>{" "}
+              wagon(s) still owed ·{" "}
+              <Text span fw={700}>
+                {wagons.length}
+              </Text>{" "}
+              available in {yardLabel(request.fromYard)}
+            </Text>
+            <Button
+              variant="light"
+              size="xs"
+              radius="md"
+              disabled={canTake === 0}
+              onClick={takeAllAvailable}
+            >
+              Select {canTake}
+            </Button>
+          </Group>
+
+          {wagons.length < outstanding ? (
+            <Alert color="yellow" radius="md" icon={<AlertTriangle size={15} />}>
+              This yard can only cover {wagons.length} of the {outstanding}{" "}
+              outstanding. Send what is here — the request stays open for the
+              rest, or close it short so the requester can ask another yard.
+            </Alert>
+          ) : null}
+
+          {isLoading ? (
+            <Group justify="center" py="lg">
+              <Loader size="sm" />
+            </Group>
+          ) : wagons.length === 0 ? (
+            <Text c="dimmed" size="sm" py="md">
+              No available wagons of this type in the source yard right now.
+            </Text>
+          ) : (
+            <ScrollArea.Autosize mah={320}>
+              <Stack gap={4}>
+                {wagons.map((w) => (
+                  <Checkbox
+                    key={w.id}
+                    checked={picked.has(w.id)}
+                    onChange={() => toggle(w.id)}
+                    label={w.wagonNumber}
+                  />
+                ))}
+              </Stack>
+            </ScrollArea.Autosize>
+          )}
+
+          <Group justify="flex-end" gap="sm">
+            <Button variant="default" radius="md" onClick={close}>
+              Cancel
+            </Button>
+            <Button
+              color="edr-green"
+              radius="md"
+              leftSection={<PackageCheck size={15} />}
+              loading={fulfill.isPending}
+              disabled={picked.size === 0}
+              onClick={() => void submit()}
+            >
+              Transfer {picked.size || ""}
+            </Button>
+          </Group>
+        </Stack>
+      )}
+    </Modal>
+  );
+}
+
+export default TransferFulfillModal;
diff --git a/apps/edr-freight-web/backoffice/src/pages/wagons/TransferRequestModals.tsx b/apps/edr-freight-web/backoffice/src/pages/wagons/TransferRequestModals.tsx
new file mode 100644
index 000000000..df90a7683
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/wagons/TransferRequestModals.tsx
@@ -0,0 +1,276 @@
+import {
+  Alert,
+  Button,
+  Group,
+  Modal,
+  NumberInput,
+  Select,
+  Stack,
+  Text,
+  Textarea,
+} from "@mantine/core";
+import { useMutation, useQuery } from "@tanstack/react-query";
+import { AlertTriangle, Send, XCircle } from "lucide-react";
+import { useEffect, useState } from "react";
+import toast from "react-hot-toast";
+
+import { api } from "@/services/api";
+import type { WagonTransferRequest } from "@/services/wagon.service";
+
+import { outstandingOn, wagonTypeLabel, yardLabel } from "./wagon-transfer-ui";
+
+/** Yard + wagon-type option lists, shared by both modals. */
+function useTransferOptions(enabled: boolean) {
+  const { data: yards = [] } = useQuery({
+    ...api.routes.yards.queryOptions({ staleTime: 5 * 60_000 }),
+    enabled,
+  });
+  const { data: wagonTypes = [] } = useQuery({
+    ...api.wagonTypes.list.queryOptions(),
+    enabled,
+  });
+  return {
+    yardOptions: yards.map((y) => ({
+      value: y.id,
+      label: y.label ?? y.code ?? y.id,
+    })),
+    typeOptions: wagonTypes.map((t) => ({
+      value: t.id,
+      label: [t.code, t.name].filter(Boolean).join(" · "),
+    })),
+  };
+}
+
+export interface TransferRequestFormModalProps {
+  opened: boolean;
+  onClose: () => void;
+  /**
+   * Carry-over from a request that could not be met in full: the destination,
+   * type, outstanding count and reason are pre-filled and the user only picks
+   * WHICH other yard to ask. Undefined for a plain new request.
+   */
+  prefillFrom?: WagonTransferRequest | null;
+  onCreated?: () => void;
+}
+
+/**
+ * File a wagon-transfer request. The count is deliberately NOT capped by what
+ * the source yard holds today — OCC fulfils in instalments, so asking for 50
+ * where 20 sit is a normal request.
+ */
+export function TransferRequestFormModal({
+  opened,
+  onClose,
+  prefillFrom,
+  onCreated,
+}: TransferRequestFormModalProps) {
+  const { yardOptions, typeOptions } = useTransferOptions(opened);
+  const [fromYardId, setFromYardId] = useState<string | null>(null);
+  const [toYardId, setToYardId] = useState<string | null>(null);
+  const [wagonTypeId, setWagonTypeId] = useState<string | null>(null);
+  const [quantity, setQuantity] = useState<number | string>(1);
+  const [reason, setReason] = useState("");
+
+  // Re-seed on every open so a carry-over never leaks into the next request.
+  useEffect(() => {
+    if (!opened) return;
+    setFromYardId(null); // always chosen fresh — that is the point of a re-ask
+    setToYardId(prefillFrom?.toYardId ?? null);
+    setWagonTypeId(prefillFrom?.wagonTypeId ?? null);
+    setQuantity(prefillFrom ? outstandingOn(prefillFrom) : 1);
+    setReason(prefillFrom?.reason ?? "");
+  }, [opened, prefillFrom]);
+
+  const create = useMutation(api.wagonTransferRequests.create.mutationOptions());
+
+  const sameYard = Boolean(fromYardId && fromYardId === toYardId);
+  const valid =
+    Boolean(fromYardId && toYardId && wagonTypeId && reason.trim()) &&
+    !sameYard &&
+    Number(quantity) >= 1;
+
+  const submit = async () => {
+    if (!valid) return;
+    try {
+      await create.mutateAsync({
+        fromYardId: fromYardId!,
+        toYardId: toYardId!,
+        wagonTypeId: wagonTypeId!,
+        quantity: Number(quantity),
+        reason: reason.trim(),
+      });
+      toast.success("Transfer request filed");
+      onClose();
+      onCreated?.();
+    } catch {
+      // Server reason is surfaced by the http interceptor.
+    }
+  };
+
+  return (
+    <Modal
+      opened={opened}
+      onClose={onClose}
+      radius="md"
+      size="md"
+      title={prefillFrom ? "Request the rest from another yard" : "New transfer request"}
+    >
+      <Stack gap="sm">
+        {prefillFrom ? (
+          <Alert color="orange" radius="md" icon={<AlertTriangle size={15} />}>
+            {yardLabel(prefillFrom.fromYard)} supplied{" "}
+            {prefillFrom.fulfilledQuantity} of {prefillFrom.quantity}. Pick
+            another yard to cover the remaining {outstandingOn(prefillFrom)}.
+          </Alert>
+        ) : null}
+
+        <Select
+          label="Source yard"
+          description={prefillFrom ? "Which yard should supply the rest" : undefined}
+          placeholder="Where the wagons come from"
+          data={yardOptions}
+          value={fromYardId}
+          onChange={setFromYardId}
+          searchable
+          required
+          error={sameYard ? "Source and destination must differ" : undefined}
+        />
+        <Select
+          label="Destination yard"
+          placeholder="Where they are needed"
+          data={yardOptions}
+          value={toYardId}
+          onChange={setToYardId}
+          searchable
+          required
+        />
+        <Select
+          label="Wagon type"
+          placeholder="Type of wagon"
+          data={typeOptions}
+          value={wagonTypeId}
+          onChange={setWagonTypeId}
+          searchable
+          required
+        />
+        <NumberInput
+          label="How many"
+          description="Can exceed what the yard holds today — OCC delivers in instalments"
+          min={1}
+          value={quantity}
+          onChange={setQuantity}
+          required
+        />
+        <Textarea
+          label="Reason"
+          placeholder="Why the wagons are needed"
+          value={reason}
+          onChange={(e) => setReason(e.currentTarget.value)}
+          autosize
+          minRows={2}
+          required
+        />
+
+        <Group justify="flex-end" gap="sm">
+          <Button variant="default" radius="md" onClick={onClose}>
+            Cancel
+          </Button>
+          <Button
+            color="edr-green"
+            radius="md"
+            leftSection={<Send size={15} />}
+            loading={create.isPending}
+            disabled={!valid}
+            onClick={() => void submit()}
+          >
+            File request
+          </Button>
+        </Group>
+      </Stack>
+    </Modal>
+  );
+}
+
+export interface TransferCloseShortModalProps {
+  request: WagonTransferRequest | null;
+  onClose: () => void;
+  onClosed?: (request: WagonTransferRequest) => void;
+}
+
+/**
+ * End a request the source yard cannot finish. What already moved stays moved;
+ * the requester is notified of the shortfall so they can raise it elsewhere.
+ */
+export function TransferCloseShortModal({
+  request,
+  onClose,
+  onClosed,
+}: TransferCloseShortModalProps) {
+  const [note, setNote] = useState("");
+  const closeShort = useMutation(
+    api.wagonTransferRequests.closeShort.mutationOptions(),
+  );
+
+  useEffect(() => {
+    if (request) setNote("");
+  }, [request]);
+
+  const submit = async () => {
+    if (!request) return;
+    try {
+      await closeShort.mutateAsync({ id: request.id, note: note.trim() || undefined });
+      toast.success("Request closed — the requester has been notified");
+      onClose();
+      onClosed?.(request);
+    } catch {
+      // Server reason surfaced by the http interceptor.
+    }
+  };
+
+  const outstanding = request ? outstandingOn(request) : 0;
+
+  return (
+    <Modal
+      opened={Boolean(request)}
+      onClose={onClose}
+      radius="md"
+      title="Close this request short"
+    >
+      {!request ? null : (
+        <Stack gap="sm">
+          <Text size="sm">
+            {yardLabel(request.fromYard)} → {yardLabel(request.toYard)} ·{" "}
+            {wagonTypeLabel(request.wagonType)}
+          </Text>
+          <Alert color="orange" radius="md" icon={<AlertTriangle size={15} />}>
+            {request.fulfilledQuantity} of {request.quantity} wagon(s) have been
+            supplied. Closing leaves {outstanding} undelivered — the requester is
+            told to ask another yard.
+          </Alert>
+          <Textarea
+            label="Why can't the yard supply the rest?"
+            description="Included in the requester's notification"
+            value={note}
+            onChange={(e) => setNote(e.currentTarget.value)}
+            autosize
+            minRows={2}
+          />
+          <Group justify="flex-end" gap="sm">
+            <Button variant="default" radius="md" onClick={onClose}>
+              Keep it open
+            </Button>
+            <Button
+              color="orange"
+              radius="md"
+              leftSection={<XCircle size={15} />}
+              loading={closeShort.isPending}
+              onClick={() => void submit()}
+            >
+              Close short
+            </Button>
+          </Group>
+        </Stack>
+      )}
+    </Modal>
+  );
+}
diff --git a/apps/edr-freight-web/backoffice/src/pages/wagons/WagonTransfersPage.tsx b/apps/edr-freight-web/backoffice/src/pages/wagons/WagonTransfersPage.tsx
new file mode 100644
index 000000000..3d8d8fe8c
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/wagons/WagonTransfersPage.tsx
@@ -0,0 +1,625 @@
+import { Freight } from "@edr/types";
+import {
+  Box,
+  Button,
+  Card,
+  Group,
+  Loader,
+  Select,
+  Stack,
+  Switch,
+  Tabs,
+  Text,
+  TextInput,
+} from "@mantine/core";
+import { useDebouncedValue } from "@mantine/hooks";
+import { useQuery } from "@tanstack/react-query";
+import {
+  ArrowRight,
+  History,
+  Inbox,
+  PackageCheck,
+  Plus,
+  RefreshCw,
+  Search,
+  Send,
+  Truck,
+  XCircle,
+} from "lucide-react";
+import { useMemo, useState } from "react";
+import toast from "react-hot-toast";
+import { useMutation } from "@tanstack/react-query";
+
+import { useAuth } from "@/auth/useAuth";
+import { KpiStrip, PageContainer, PageHeader } from "@/components/page";
+import { FREIGHT_PERMS, hasPermission } from "@/lib/permissions";
+import { api } from "@/services/api";
+import type {
+  TransferRequestListFilter,
+  WagonTransferRequest,
+} from "@/services/wagon.service";
+import {
+  DataTable,
+  DataTableFooter,
+  usePagination,
+  type ColumnDef,
+} from "@edr/ui-common";
+
+import TransferFulfillModal from "./TransferFulfillModal";
+import {
+  TransferCloseShortModal,
+  TransferRequestFormModal,
+} from "./TransferRequestModals";
+import {
+  TransferProgress,
+  TransferStatusBadge,
+  fmtDateTime,
+  isOpenRequest,
+  outstandingOn,
+  wagonTypeLabel,
+  yardLabel,
+} from "./wagon-transfer-ui";
+
+const S = Freight.WagonTransferRequestStatus;
+
+/** "Open" is the working set: nothing delivered yet OR part-delivered. */
+const OPEN_STATUSES = `${S.Pending},${S.PartiallyFulfilled}`;
+
+const STATUS_FILTER_OPTIONS = [
+  { value: OPEN_STATUSES, label: "Open (awaiting wagons)" },
+  { value: S.Pending, label: "Not started" },
+  { value: S.PartiallyFulfilled, label: "Partly delivered" },
+  { value: S.Fulfilled, label: "Complete" },
+  { value: S.ClosedShort, label: "Closed short" },
+  { value: S.Cancelled, label: "Cancelled" },
+];
+
+/**
+ * The wagon-transfer desk.
+ *
+ * A request is a count, not a wagon list: someone asks for 50 gondolas from
+ * Dire Dawa, and OCC sends whatever that yard can spare, whenever it can. The
+ * table is built around that — every row shows delivered-vs-asked, and a
+ * request only leaves the queue when it is fully supplied or explicitly closed
+ * short (which tells the requester to try another yard).
+ */
+export default function WagonTransfersPage() {
+  const { user } = useAuth();
+  const canRequest = hasPermission(user, FREIGHT_PERMS.wagons.transferRequest);
+  const canFulfil = hasPermission(user, FREIGHT_PERMS.wagons.transferFulfill);
+  const canCloseShort =
+    canFulfil || hasPermission(user, FREIGHT_PERMS.wagons.transferCloseShort);
+  const canCancel =
+    canRequest || hasPermission(user, FREIGHT_PERMS.wagons.transferCancel);
+
+  const { pagination, setPagination } = usePagination({ pageSize: 10 });
+  const [status, setStatus] = useState<string | null>(OPEN_STATUSES);
+  const [fromYardId, setFromYardId] = useState<string | null>(null);
+  const [toYardId, setToYardId] = useState<string | null>(null);
+  const [wagonTypeId, setWagonTypeId] = useState<string | null>(null);
+  const [search, setSearch] = useState("");
+  const [debouncedSearch] = useDebouncedValue(search, 300);
+
+  const [formOpen, setFormOpen] = useState(false);
+  const [carryOver, setCarryOver] = useState<WagonTransferRequest | null>(null);
+  const [fulfilling, setFulfilling] = useState<WagonTransferRequest | null>(null);
+  const [closingShort, setClosingShort] = useState<WagonTransferRequest | null>(
+    null,
+  );
+
+  const filter: TransferRequestListFilter = useMemo(
+    () => ({
+      page: pagination.pageIndex + 1,
+      pageSize: pagination.pageSize,
+      ...(status ? { status } : {}),
+      ...(fromYardId ? { fromYardId } : {}),
+      ...(toYardId ? { toYardId } : {}),
+      ...(wagonTypeId ? { wagonTypeId } : {}),
+      ...(debouncedSearch.trim() ? { search: debouncedSearch.trim() } : {}),
+    }),
+    [
+      pagination.pageIndex,
+      pagination.pageSize,
+      status,
+      fromYardId,
+      toYardId,
+      wagonTypeId,
+      debouncedSearch,
+    ],
+  );
+
+  const { data, isLoading, isError, refetch, isFetching } = useQuery(
+    api.wagonTransferRequests.list.queryOptions({ input: { filter } }),
+  );
+  const rows = data?.items ?? [];
+  const meta = data?.meta;
+
+  const { data: yards = [] } = useQuery(
+    api.routes.yards.queryOptions({ staleTime: 5 * 60_000 }),
+  );
+  const { data: wagonTypes = [] } = useQuery(api.wagonTypes.list.queryOptions());
+  const yardOptions = yards.map((y) => ({
+    value: y.id,
+    label: y.label ?? y.code ?? y.id,
+  }));
+  const typeOptions = wagonTypes.map((t) => ({
+    value: t.id,
+    label: [t.code, t.name].filter(Boolean).join(" · "),
+  }));
+
+  const cancel = useMutation(api.wagonTransferRequests.cancel.mutationOptions());
+
+  const resetPage = () =>
+    setPagination({ pageIndex: 0, pageSize: pagination.pageSize });
+
+  const clearFilters = () => {
+    setStatus(OPEN_STATUSES);
+    setFromYardId(null);
+    setToYardId(null);
+    setWagonTypeId(null);
+    setSearch("");
+    resetPage();
+  };
+
+  const columns: ColumnDef<WagonTransferRequest>[] = [
+    {
+      id: "route",
+      header: () => <span>Route</span>,
+      cell: ({ row }) => {
+        const r = row.original;
+        return (
+          <Group gap={6} wrap="nowrap">
+            <Text size="sm" fw={600}>
+              {yardLabel(r.fromYard)}
+            </Text>
+            <ArrowRight size={13} className="shrink-0 opacity-60" />
+            <Text size="sm" fw={600}>
+              {yardLabel(r.toYard)}
+            </Text>
+          </Group>
+        );
+      },
+    },
+    {
+      id: "type",
+      header: () => <span>Wagon type</span>,
+      cell: ({ row }) => (
+        <Text size="sm">{wagonTypeLabel(row.original.wagonType)}</Text>
+      ),
+    },
+    {
+      id: "progress",
+      header: () => <span>Delivered</span>,
+      cell: ({ row }) => <TransferProgress request={row.original} />,
+    },
+    {
+      id: "reason",
+      header: () => <span>Reason</span>,
+      cell: ({ row }) => (
+        <Text size="sm" c="dimmed" lineClamp={2} maw={260}>
+          {row.original.reason || "—"}
+        </Text>
+      ),
+    },
+    {
+      id: "filed",
+      header: () => <span>Filed</span>,
+      cell: ({ row }) => (
+        <Text size="xs" c="dimmed">
+          {fmtDateTime(row.original.createdAt)}
+        </Text>
+      ),
+    },
+    {
+      id: "status",
+      header: () => <span>Status</span>,
+      cell: ({ row }) => <TransferStatusBadge status={row.original.status} />,
+    },
+    {
+      id: "actions",
+      header: () => <span />,
+      cell: ({ row }) => {
+        const r = row.original;
+        const open = isOpenRequest(r);
+        const short =
+          r.status === S.ClosedShort && outstandingOn(r) > 0;
+        return (
+          <Group gap={6} justify="flex-end" wrap="nowrap">
+            {open && canFulfil ? (
+              <Button
+                size="xs"
+                radius="md"
+                color="edr-green"
+                leftSection={<Truck size={13} />}
+                onClick={() => setFulfilling(r)}
+              >
+                Transfer
+              </Button>
+            ) : null}
+            {open && r.fulfilledQuantity > 0 && canCloseShort ? (
+              <Button
+                size="xs"
+                radius="md"
+                variant="light"
+                color="orange"
+                leftSection={<XCircle size={13} />}
+                onClick={() => setClosingShort(r)}
+              >
+                Close short
+              </Button>
+            ) : null}
+            {short && canRequest ? (
+              <Button
+                size="xs"
+                radius="md"
+                variant="light"
+                color="grape"
+                leftSection={<Send size={13} />}
+                onClick={() => {
+                  setCarryOver(r);
+                  setFormOpen(true);
+                }}
+              >
+                Ask another yard
+              </Button>
+            ) : null}
+            {r.status === S.Pending && canCancel ? (
+              <Button
+                size="xs"
+                radius="md"
+                variant="subtle"
+                color="red"
+                loading={cancel.isPending}
+                onClick={async () => {
+                  try {
+                    await cancel.mutateAsync({ id: r.id });
+                    toast.success("Request withdrawn");
+                  } catch {
+                    // interceptor surfaces the reason
+                  }
+                }}
+              >
+                Withdraw
+              </Button>
+            ) : null}
+          </Group>
+        );
+      },
+    },
+  ];
+
+  const openCount = rows.filter(isOpenRequest).length;
+  const outstandingWagons = rows.reduce(
+    (sum: number, r: WagonTransferRequest) =>
+      sum + (isOpenRequest(r) ? outstandingOn(r) : 0),
+    0,
+  );
+
+  return (
+    <PageContainer>
+      <Stack gap="lg">
+        <PageHeader
+          title="Wagon transfers"
+          subtitle="Requests for wagons to move between yards — delivered in instalments until the full count is met"
+          breadcrumbs={[
+            { label: "Wagons", href: "/dashboard/wagons" },
+            { label: "Transfers" },
+          ]}
+          action={
+            <Group gap="sm">
+              <Button
+                variant="default"
+                radius="md"
+                leftSection={<RefreshCw size={15} />}
+                loading={isFetching}
+                onClick={() => void refetch()}
+              >
+                Refresh
+              </Button>
+              {canRequest ? (
+                <Button
+                  color="edr-green"
+                  radius="md"
+                  leftSection={<Plus size={15} />}
+                  onClick={() => {
+                    setCarryOver(null);
+                    setFormOpen(true);
+                  }}
+                >
+                  New request
+                </Button>
+              ) : null}
+            </Group>
+          }
+        />
+
+        <KpiStrip
+          items={[
+            {
+              label: "Open on this page",
+              value: openCount,
+              icon: Inbox,
+            },
+            {
+              label: "Wagons still owed",
+              value: outstandingWagons,
+              icon: Truck,
+            },
+            {
+              label: "Requests matched",
+              value: meta?.total ?? 0,
+              icon: PackageCheck,
+            },
+          ]}
+        />
+
+        <Tabs defaultValue="requests" keepMounted={false}>
+          <Tabs.List>
+            <Tabs.Tab value="requests" leftSection={<Inbox size={15} />}>
+              Requests
+            </Tabs.Tab>
+            <Tabs.Tab value="history" leftSection={<History size={15} />}>
+              History
+            </Tabs.Tab>
+          </Tabs.List>
+
+          <Tabs.Panel value="requests" pt="md">
+            <Card withBorder radius="md" p="md">
+              <Stack gap="md">
+                <Group gap="sm" wrap="wrap">
+                  <TextInput
+                    placeholder="Search the reason…"
+                    leftSection={<Search size={15} />}
+                    value={search}
+                    onChange={(e) => {
+                      setSearch(e.currentTarget.value);
+                      resetPage();
+                    }}
+                    w={240}
+                    radius="md"
+                  />
+                  <Select
+                    placeholder="Status"
+                    data={STATUS_FILTER_OPTIONS}
+                    value={status}
+                    onChange={(v) => {
+                      setStatus(v);
+                      resetPage();
+                    }}
+                    clearable
+                    w={200}
+                    radius="md"
+                  />
+                  <Select
+                    placeholder="From yard"
+                    data={yardOptions}
+                    value={fromYardId}
+                    onChange={(v) => {
+                      setFromYardId(v);
+                      resetPage();
+                    }}
+                    searchable
+                    clearable
+                    w={180}
+                    radius="md"
+                  />
+                  <Select
+                    placeholder="To yard"
+                    data={yardOptions}
+                    value={toYardId}
+                    onChange={(v) => {
+                      setToYardId(v);
+                      resetPage();
+                    }}
+                    searchable
+                    clearable
+                    w={180}
+                    radius="md"
+                  />
+                  <Select
+                    placeholder="Wagon type"
+                    data={typeOptions}
+                    value={wagonTypeId}
+                    onChange={(v) => {
+                      setWagonTypeId(v);
+                      resetPage();
+                    }}
+                    searchable
+                    clearable
+                    w={180}
+                    radius="md"
+                  />
+                  <Button variant="subtle" radius="md" onClick={clearFilters}>
+                    Clear
+                  </Button>
+                </Group>
+
+                <Box style={{ overflowX: "auto" }} w="100%">
+                  <DataTable
+                    columns={columns}
+                    data={rows}
+                    status={
+                      isLoading ? "loading" : isError ? "error" : "success"
+                    }
+                    pagination={{
+                      pageIndex: pagination.pageIndex,
+                      pageSize: pagination.pageSize,
+                      pageCount: meta?.totalPages ?? 1,
+                      totalCount: meta?.total ?? 0,
+                    }}
+                    tableOptions={{
+                      state: { pagination },
+                      onPaginationChange: setPagination,
+                      manualPagination: true,
+                      pageCount: meta?.totalPages ?? 1,
+                    }}
+                    containerClassName="border-0 shadow-none bg-transparent"
+                    footer={DataTableFooter}
+                  />
+                </Box>
+              </Stack>
+            </Card>
+          </Tabs.Panel>
+
+          <Tabs.Panel value="history" pt="md">
+            <TransferHistoryPanel />
+          </Tabs.Panel>
+        </Tabs>
+      </Stack>
+
+      <TransferRequestFormModal
+        opened={formOpen}
+        prefillFrom={carryOver}
+        onClose={() => {
+          setFormOpen(false);
+          setCarryOver(null);
+        }}
+        onCreated={() => void refetch()}
+      />
+      <TransferFulfillModal
+        request={fulfilling}
+        onClose={() => setFulfilling(null)}
+        onDone={() => void refetch()}
+      />
+      <TransferCloseShortModal
+        request={closingShort}
+        onClose={() => setClosingShort(null)}
+        onClosed={(r) => {
+          void refetch();
+          // Straight into the re-ask: the shortfall is the whole reason this
+          // request was closed, so offer the other-yard form immediately.
+          if (canRequest) {
+            setCarryOver(r);
+            setFormOpen(true);
+          }
+        }}
+      />
+    </PageContainer>
+  );
+}
+
+/**
+ * Who moved what. A staffer sees their own activity; holders of
+ * `transfer_history_all` can widen it to every staffer (the backend enforces
+ * the scope regardless of the toggle).
+ */
+function TransferHistoryPanel() {
+  const { user } = useAuth();
+  const canSeeAll = hasPermission(user, FREIGHT_PERMS.wagons.transferHistoryAll);
+  const [allStaff, setAllStaff] = useState(false);
+  const [page, setPage] = useState(1);
+  const scopeAll = canSeeAll && allStaff;
+
+  const mine = useQuery({
+    ...api.wagonTransferRequests.history.queryOptions({
+      input: { page, pageSize: 20 },
+    }),
+    enabled: !scopeAll,
+  });
+  const all = useQuery({
+    ...api.wagonTransferRequests.historyAll.queryOptions({
+      input: { page, pageSize: 20 },
+    }),
+    enabled: scopeAll,
+  });
+  const source = scopeAll ? all : mine;
+  const requests = source.data?.requests ?? [];
+  const movements = source.data?.movements ?? [];
+  const meta = source.data?.meta;
+
+  return (
+    <Card withBorder radius="md" p="md">
+      <Stack gap="md">
+        <Group justify="space-between" wrap="wrap">
+          <Text fw={600}>Transfer history</Text>
+          {canSeeAll ? (
+            <Switch
+              label="All staff"
+              checked={allStaff}
+              onChange={(e) => {
+                setAllStaff(e.currentTarget.checked);
+                setPage(1);
+              }}
+            />
+          ) : null}
+        </Group>
+
+        {source.isLoading ? (
+          <Group justify="center" py="lg">
+            <Loader size="sm" />
+          </Group>
+        ) : (
+          <Group align="flex-start" grow gap="lg" wrap="wrap">
+            <Stack gap={6} miw={280}>
+              <Text size="sm" fw={700} c="dimmed" tt="uppercase">
+                Requests ({meta?.requestsTotal ?? 0})
+              </Text>
+              {requests.length === 0 ? (
+                <Text size="sm" c="dimmed">
+                  Nothing yet.
+                </Text>
+              ) : (
+                requests.map((r) => (
+                  <Group key={r.id} gap={8} wrap="nowrap" justify="space-between">
+                    <Text size="sm" truncate>
+                      {yardLabel(r.fromYard)} → {yardLabel(r.toYard)} ·{" "}
+                      {r.fulfilledQuantity}/{r.quantity}
+                    </Text>
+                    <TransferStatusBadge status={r.status} />
+                  </Group>
+                ))
+              )}
+            </Stack>
+
+            <Stack gap={6} miw={280}>
+              <Text size="sm" fw={700} c="dimmed" tt="uppercase">
+                Wagons moved ({meta?.movementsTotal ?? 0})
+              </Text>
+              {movements.length === 0 ? (
+                <Text size="sm" c="dimmed">
+                  Nothing yet.
+                </Text>
+              ) : (
+                movements.map((m) => (
+                  <Group key={m.id} gap={8} wrap="nowrap" justify="space-between">
+                    <Text size="sm" truncate>
+                      {m.wagon?.wagonNumber ?? "Wagon"} · {yardLabel(m.fromYard)} →{" "}
+                      {yardLabel(m.toYard)}
+                    </Text>
+                    <Text size="xs" c="dimmed">
+                      {fmtDateTime(m.occurredAt)}
+                    </Text>
+                  </Group>
+                ))
+              )}
+            </Stack>
+          </Group>
+        )}
+
+        <Group justify="center" gap="sm">
+          <Button
+            variant="default"
+            size="xs"
+            radius="md"
+            disabled={page <= 1}
+            onClick={() => setPage((p) => Math.max(1, p - 1))}
+          >
+            Previous
+          </Button>
+          <Text size="sm" c="dimmed">
+            Page {meta?.page ?? page} of {meta?.totalPages ?? 1}
+          </Text>
+          <Button
+            variant="default"
+            size="xs"
+            radius="md"
+            disabled={page >= (meta?.totalPages ?? 1)}
+            onClick={() => setPage((p) => p + 1)}
+          >
+            Next
+          </Button>
+        </Group>
+      </Stack>
+    </Card>
+  );
+}
diff --git a/apps/edr-freight-web/backoffice/src/pages/wagons/wagon-transfer-ui.tsx b/apps/edr-freight-web/backoffice/src/pages/wagons/wagon-transfer-ui.tsx
new file mode 100644
index 000000000..e60480590
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/wagons/wagon-transfer-ui.tsx
@@ -0,0 +1,93 @@
+import { Freight } from "@edr/types";
+import { Badge, Box, Group, Progress, Text, Tooltip } from "@mantine/core";
+
+import type { WagonTransferRequest } from "@/services/wagon.service";
+
+export const yardLabel = (y?: { label?: string; code?: string } | null) =>
+  y?.label || y?.code || "—";
+
+export const wagonTypeLabel = (t?: { code?: string; name?: string } | null) =>
+  t ? [t.code, t.name].filter(Boolean).join(" · ") : "—";
+
+/** Wagons still owed on a request (0 once it is complete or closed). */
+export const outstandingOn = (r: WagonTransferRequest): number =>
+  Math.max(0, r.quantity - (r.fulfilledQuantity ?? 0));
+
+/** A request OCC can still move wagons against. */
+export const isOpenRequest = (r: WagonTransferRequest): boolean =>
+  r.status === Freight.WagonTransferRequestStatus.Pending ||
+  r.status === Freight.WagonTransferRequestStatus.PartiallyFulfilled;
+
+export const STATUS_META: Record<string, { label: string; color: string }> = {
+  PENDING: { label: "Awaiting wagons", color: "gray" },
+  PARTIALLY_FULFILLED: { label: "Partly delivered", color: "yellow" },
+  FULFILLED: { label: "Complete", color: "teal" },
+  CLOSED_SHORT: { label: "Closed short", color: "orange" },
+  CANCELLED: { label: "Cancelled", color: "red" },
+};
+
+export function TransferStatusBadge({ status }: { status: string }) {
+  const meta = STATUS_META[status] ?? { label: status, color: "gray" };
+  return (
+    <Badge variant="light" color={meta.color} radius="sm">
+      {meta.label}
+    </Badge>
+  );
+}
+
+/**
+ * Delivered-vs-asked bar. The number is what staff actually need — the bar just
+ * makes "nearly there" vs "barely started" readable at a glance across a page
+ * of requests.
+ */
+export function TransferProgress({ request }: { request: WagonTransferRequest }) {
+  const delivered = request.fulfilledQuantity ?? 0;
+  const percent = request.quantity > 0 ? (delivered / request.quantity) * 100 : 0;
+  const outstanding = outstandingOn(request);
+  const complete = delivered >= request.quantity;
+  const closedShort =
+    request.status === Freight.WagonTransferRequestStatus.ClosedShort;
+
+  return (
+    <Tooltip
+      withArrow
+      label={
+        complete
+          ? "Fully supplied"
+          : closedShort
+            ? `Closed ${outstanding} wagon(s) short`
+            : `${outstanding} wagon(s) still to come`
+      }
+    >
+      <Box miw={110}>
+        <Group gap={6} justify="space-between" wrap="nowrap" mb={4}>
+          <Text size="sm" fw={700} style={{ fontVariantNumeric: "tabular-nums" }}>
+            {delivered} / {request.quantity}
+          </Text>
+          {!complete && !closedShort ? (
+            <Text size="xs" c="dimmed">
+              {outstanding} left
+            </Text>
+          ) : null}
+        </Group>
+        <Progress
+          value={percent}
+          size="sm"
+          radius="xl"
+          color={complete ? "teal" : closedShort ? "orange" : "yellow"}
+        />
+      </Box>
+    </Tooltip>
+  );
+}
+
+export const fmtDateTime = (iso?: string | null) =>
+  iso
+    ? new Date(iso).toLocaleString("en-GB", {
+        day: "numeric",
+        month: "short",
+        hour: "2-digit",
+        minute: "2-digit",
+        hour12: false,
+      })
+    : "—";
diff --git a/apps/edr-freight-web/backoffice/src/services/api.ts b/apps/edr-freight-web/backoffice/src/services/api.ts
index a6e708784..52ba5c696 100644
--- a/apps/edr-freight-web/backoffice/src/services/api.ts
+++ b/apps/edr-freight-web/backoffice/src/services/api.ts
@@ -1,3 +1,5 @@
+import type { PaginatedResponse } from "@edr/types";
+
 import { QUERY_KEYS } from "@/constants/QUERY_KEYS";
 import type { FleetResourceSlug } from "@/pages/fleet/config/resources";
 import type { BookingDetail } from "@/types/booking";
@@ -208,6 +210,7 @@ import {
   type CreateTransferRequestPayload,
   type BulkFulfillResult,
   type TransferHistory,
+  type TransferRequestListFilter,
 } from "./wagon.service";
 import { warehouseService } from "./warehouse.service";
 
@@ -1719,14 +1722,14 @@ export const api = {
 
   wagonTransferRequests: {
     list: endpoint<
-      { status?: WagonTransferRequest["status"] },
-      WagonTransferRequest[]
+      { filter?: TransferRequestListFilter },
+      PaginatedResponse<WagonTransferRequest>
     >(
       "wagonTransferRequests",
       "list",
-      ({ status }) =>
-        wagonTransferRequestService.list(status).then((r) => r.data),
-      ({ status }) => ["wagonTransferRequests", "list", status ?? "ALL"],
+      ({ filter }) =>
+        wagonTransferRequestService.list(filter).then((r) => r.data),
+      ({ filter }) => ["wagonTransferRequests", "list", filter ?? {}],
     ),
 
     getById: endpoint<{ id: string }, WagonTransferRequest>(
@@ -1774,19 +1777,47 @@ export const api = {
       () => [["wagonTransferRequests"]],
     ),
 
-    history: endpoint<void, TransferHistory>(
+    closeShort: endpoint<{ id: string; note?: string }, WagonTransferRequest>(
       "wagonTransferRequests",
-      "history",
-      () => wagonTransferRequestService.myHistory().then((r) => r.data),
-      () => ["wagonTransferRequests", "history", "mine"],
+      "closeShort",
+      ({ id, note }) =>
+        wagonTransferRequestService.closeShort(id, note).then((r) => r.data),
+      undefined,
+      () => [["wagonTransferRequests"]],
     ),
 
-    historyAll: endpoint<{ userId?: string }, TransferHistory>(
+    history: endpoint<{ page?: number; pageSize?: number }, TransferHistory>(
+      "wagonTransferRequests",
+      "history",
+      ({ page, pageSize }) =>
+        wagonTransferRequestService.myHistory(page, pageSize).then((r) => r.data),
+      ({ page, pageSize }) => [
+        "wagonTransferRequests",
+        "history",
+        "mine",
+        page ?? 1,
+        pageSize ?? 20,
+      ],
+    ),
+
+    historyAll: endpoint<
+      { userId?: string; page?: number; pageSize?: number },
+      TransferHistory
+    >(
       "wagonTransferRequests",
       "historyAll",
-      ({ userId }) =>
-        wagonTransferRequestService.allHistory(userId).then((r) => r.data),
-      ({ userId }) => ["wagonTransferRequests", "history", "all", userId ?? ""],
+      ({ userId, page, pageSize }) =>
+        wagonTransferRequestService
+          .allHistory(userId, page, pageSize)
+          .then((r) => r.data),
+      ({ userId, page, pageSize }) => [
+        "wagonTransferRequests",
+        "history",
+        "all",
+        userId ?? "",
+        page ?? 1,
+        pageSize ?? 20,
+      ],
     ),
   },
 
diff --git a/apps/edr-freight-web/backoffice/src/services/wagon.service.ts b/apps/edr-freight-web/backoffice/src/services/wagon.service.ts
index f618ad261..d562625a9 100644
--- a/apps/edr-freight-web/backoffice/src/services/wagon.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/wagon.service.ts
@@ -1,4 +1,4 @@
-import type { Freight } from "@edr/types";
+import type { Freight, PaginatedResponse } from "@edr/types";
 
 import { api as apiClient } from "../auth/http";
 
@@ -109,10 +109,15 @@ export interface WagonTransferRequest {
   toYardId: string;
   wagonTypeId: string;
   quantity: number;
+  /** How many have actually moved so far — OCC delivers in instalments. */
+  fulfilledQuantity: number;
   status: Freight.WagonTransferRequestStatus;
   requestedByUserId: string | null;
   fulfilledByUserId: string | null;
+  /** When the LAST instalment ran, not necessarily the full count. */
   fulfilledAt: string | null;
+  closedShortAt?: string | null;
+  closedShortByUserId?: string | null;
   /** Why the wagons are needed — required for new requests, shown on the queue. */
   reason?: string | null;
   note: string | null;
@@ -132,7 +137,7 @@ export interface CreateTransferRequestPayload {
   note?: string;
 }
 
-/** Bulk accept-and-execute result: what ran, what stayed PENDING and why. */
+/** Bulk accept-and-execute result: what ran, what stayed open and why. */
 export interface BulkFulfillResult {
   fulfilled: WagonTransferRequest[];
   skipped: Array<{ id: string; reason: string }>;
@@ -142,20 +147,52 @@ export interface BulkFulfillResult {
 export interface TransferHistory {
   requests: WagonTransferRequest[];
   movements: WagonMovementRecord[];
+  meta: {
+    page: number;
+    pageSize: number;
+    requestsTotal: number;
+    movementsTotal: number;
+    totalPages: number;
+  };
 }
 
+/** Desk list filters — `status` may be a comma-separated set ("open" tab). */
+export interface TransferRequestListFilter {
+  status?: string;
+  fromYardId?: string;
+  toYardId?: string;
+  wagonTypeId?: string;
+  search?: string;
+  page?: number;
+  pageSize?: number;
+}
+
+const listQuery = (filter: TransferRequestListFilter = {}): string => {
+  const params = new URLSearchParams();
+  for (const [key, value] of Object.entries(filter)) {
+    if (value !== undefined && value !== null && value !== '') {
+      params.set(key, String(value));
+    }
+  }
+  const qs = params.toString();
+  return qs ? `?${qs}` : '';
+};
+
 export const wagonTransferRequestService = {
-  list: (status?: Freight.WagonTransferRequestStatus) =>
-    apiClient.get<WagonTransferRequest[]>(
-      `/wagon-transfer-requests${status ? `?status=${status}` : ''}`,
+  list: (filter: TransferRequestListFilter = {}) =>
+    apiClient.get<PaginatedResponse<WagonTransferRequest>>(
+      `/wagon-transfer-requests${listQuery(filter)}`,
     ),
   /** The caller's own history (both roles: requests they filed and fulfilled). */
-  myHistory: () =>
-    apiClient.get<TransferHistory>('/wagon-transfer-requests/history'),
-  /** Admin: any/all staff's history (optional userId filter). */
-  allHistory: (userId?: string) =>
+  myHistory: (page = 1, pageSize = 20) =>
     apiClient.get<TransferHistory>(
-      `/wagon-transfer-requests/history/all${userId ? `?userId=${userId}` : ''}`,
+      `/wagon-transfer-requests/history?page=${page}&pageSize=${pageSize}`,
+    ),
+  /** Admin: any/all staff's history (optional userId filter). */
+  allHistory: (userId?: string, page = 1, pageSize = 20) =>
+    apiClient.get<TransferHistory>(
+      `/wagon-transfer-requests/history/all?page=${page}&pageSize=${pageSize}` +
+        `${userId ? `&userId=${userId}` : ''}`,
     ),
   getById: (id: string) =>
     apiClient.get<WagonTransferRequest>(`/wagon-transfer-requests/${id}`),
@@ -176,4 +213,10 @@ export const wagonTransferRequestService = {
     apiClient.post<WagonTransferRequest>(
       `/wagon-transfer-requests/${id}/cancel`,
     ),
+  /** OCC: end the request short — the source yard has no more to give. */
+  closeShort: (id: string, note?: string) =>
+    apiClient.post<WagonTransferRequest>(
+      `/wagon-transfer-requests/${id}/close-short`,
+      { note },
+    ),
 };
diff --git a/apps/edr-freight-web/backoffice/src/types/trainScheduling.ts b/apps/edr-freight-web/backoffice/src/types/trainScheduling.ts
index d7dca0049..86b597c71 100644
--- a/apps/edr-freight-web/backoffice/src/types/trainScheduling.ts
+++ b/apps/edr-freight-web/backoffice/src/types/trainScheduling.ts
@@ -616,6 +616,12 @@ export interface TrainScheduleDetail {
     wagons: Array<{
       id: string;
       sequenceNo: number;
+      /**
+       * Place in the drawn consist, 1..n — the built train's real coupling
+       * order (reversed for a reverseWagonOrder schedule). Label wagons with
+       * this, not sequenceNo: a slot's stored sequenceNo is not its position.
+       */
+      position?: number;
       capacityTons: number;
       lengthMeters: number;
       assignedWeightTons: number;
diff --git a/e2e/freight/cypress/e2e/flows/contract-lifecycle.cy.ts b/e2e/freight/cypress/e2e/flows/contract-lifecycle.cy.ts
index 128ee1ab6..0a79853bc 100644
--- a/e2e/freight/cypress/e2e/flows/contract-lifecycle.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/contract-lifecycle.cy.ts
@@ -95,7 +95,8 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
     withContract((c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
 
     cy.contains("button", "Accept for approval", { timeout: 20000 }).click();
-    // Validity defaults to the first configured option in the accept modal.
+    // The modal takes an explicit validity window and pre-fills neither date.
+    cy.acceptValidityWindow();
     cy.contains("button", "Accept & start approval", { timeout: 20000 })
       .should("not.be.disabled")
       .click();
@@ -146,7 +147,11 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
       );
       cy.wait(500).then(() => {
         cy.get("body").then(($b) => {
-          if ($b.text().includes("I have read the entire contract")) return;
+          // Probe the description that only renders once hasScrolledToBottom
+          // flips — the consent LABEL is always in the DOM (just its checkbox
+          // is disabled), so matching on it raced ahead of the scroll handler
+          // and left the Sign button disabled.
+          if ($b.text().includes("You may now sign the contract")) return;
           expect(attempt, "consent bar unlocked").to.be.lessThan(20);
           unlockConsent(attempt + 1);
         });
@@ -154,7 +159,12 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
     };
     unlockConsent(0);
 
-    cy.contains("I have read the entire contract", { timeout: 15000 }).click();
+    // Check the input itself — clicking the label text lands on the Checkbox's
+    // label span, which does not toggle it, leaving Sign disabled.
+    cy.contains("I have read the entire contract", { timeout: 15000 })
+      .closest(".mantine-Checkbox-root")
+      .find('input[type="checkbox"]')
+      .check({ force: true });
     cy.contains("button", /^Sign contract$|^Approve & sign$/).click();
 
     // Signature modal: name + drawn signature.
@@ -164,6 +174,7 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
         cy.get(`[id="${id}"]`).clear().type("Demo User");
       });
     cy.drawSignature();
+    cy.uploadCompanyStamp();
     cy.contains("button", "Continue to verification").click();
 
     // OTP modal — code goes to the signer's registered contacts (email only
@@ -191,6 +202,8 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
         cy.get(`[id="${id}"]`).clear().type("EDR Marketer");
       });
     cy.drawSignature();
+    // Staff counter-sign gates on a stamp too, same as the customer's modal.
+    cy.uploadCompanyStamp();
     // Scoped to the modal — the toolbar behind it has its own "Approve & sign".
     cy.get(".mantine-Modal-content")
       .contains("button", /^Confirm signature$|^Approve & sign$/)
diff --git a/e2e/freight/cypress/e2e/flows/export_one_time.cy.ts b/e2e/freight/cypress/e2e/flows/export_one_time.cy.ts
index 5794d3708..f7d219d53 100644
--- a/e2e/freight/cypress/e2e/flows/export_one_time.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/export_one_time.cy.ts
@@ -166,6 +166,8 @@ function approveChain(freight: "CONTAINER" | "BULK") {
   cy.loginBackoffice("marketer@edr.local");
   withContract(freight, (c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
   cy.contains("button", "Accept for approval", { timeout: 20000 }).click();
+  // The modal takes an explicit validity window and pre-fills neither date.
+  cy.acceptValidityWindow();
   cy.contains("button", "Accept & start approval", { timeout: 20000 })
     .should("not.be.disabled")
     .click();
@@ -198,7 +200,9 @@ function customerSigns(freight: "CONTAINER" | "BULK") {
     });
     cy.wait(500).then(() => {
       cy.get("body").then(($b) => {
-        if ($b.text().includes("I have read the entire contract")) return;
+        // Only rendered once hasScrolledToBottom flips; the consent label is
+        // always present, so matching it raced ahead of the scroll handler.
+        if ($b.text().includes("You may now sign the contract")) return;
         expect(attempt, "consent bar unlocked").to.be.lessThan(20);
         unlockConsent(attempt + 1);
       });
@@ -206,7 +210,11 @@ function customerSigns(freight: "CONTAINER" | "BULK") {
   };
   unlockConsent(0);
 
-  cy.contains("I have read the entire contract", { timeout: 15000 }).click();
+  // Check the input itself — clicking the label text does not toggle it.
+  cy.contains("I have read the entire contract", { timeout: 15000 })
+    .closest(".mantine-Checkbox-root")
+    .find('input[type="checkbox"]')
+    .check({ force: true });
   cy.contains("button", /^Sign contract$|^Approve & sign$/).click();
   cy.contains("label", "Full name")
     .invoke("attr", "for")
@@ -214,6 +222,7 @@ function customerSigns(freight: "CONTAINER" | "BULK") {
       cy.get(`[id="${id}"]`).clear().type("Demo User");
     });
   cy.drawSignature();
+  cy.uploadCompanyStamp();
   cy.contains("button", "Continue to verification").click();
   cy.contains("Verify it's you", { timeout: 20000 }).should("be.visible");
   cy.getOtp(customer).then((otp) => cy.typeOtp(otp));
@@ -233,6 +242,8 @@ function counterSignAndFinalize(freight: "CONTAINER" | "BULK") {
       cy.get(`[id="${id}"]`).clear().type("EDR Marketer");
     });
   cy.drawSignature();
+  // Staff counter-sign gates on a stamp too, same as the customer's modal.
+  cy.uploadCompanyStamp();
   cy.get(".mantine-Modal-content")
     .contains("button", /^Confirm signature$|^Approve & sign$/)
     .click();
@@ -240,8 +251,11 @@ function counterSignAndFinalize(freight: "CONTAINER" | "BULK") {
   expectContractStatus(freight, "AWAITING_CLEARANCE_DOCUMENTS");
 
   cy.loginBackoffice(opsStaff);
-  withContract(freight, (c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
-  cy.contains('[role="tab"]', "Clearance Review", { timeout: 30000 }).click();
+  // Clearance review + finalize live solely on the Operations "Clearance
+  // Documents" hub — the contract detail page no longer embeds a tab for it.
+  withContract(freight, (c) =>
+    cy.visit(`/dashboard/contracts/clearance-documents/${c.id}`),
+  );
   cy.contains("button", "Finalize document approval", { timeout: 30000 })
     .should("not.be.disabled")
     .click();
@@ -342,7 +356,14 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
       cy.visit("/dashboard/operations/train-scheduling-v2");
       cy.contains("button", "New schedule", { timeout: 20000 }).click();
       cy.contains("Create train schedule", { timeout: 15000 }).should("be.visible");
-      cy.mantineSelect(/^Route$/, new RegExp(ORIGIN_YARD));
+      // Anchor on the FIRST yard in the label. The corridor also has the
+      // reverse (import) route, whose label ends at this same yard — an
+      // unanchored match picks it, and the API then rejects the departure
+      // against the 3-day import lead instead of the 24h export one.
+      cy.mantineSelect(
+        /^Route$/,
+        new RegExp(`^\\s*${ORIGIN_YARD}.*${PORT_YARD}\\s*$`),
+      );
 
       // Just past the 24h scheduling lead: creatable now, and the export
       // window (opens departure − lead) flips OPEN a couple of minutes later.
@@ -362,7 +383,24 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
       );
     });
 
-    // The 10s window tick flips PRE_WINDOW → OPEN once the lead moment passes.
+    // The export window opens at departure − 24h CLAMPED into the booking desk
+    // hours (8–17 EAT), so a run outside those hours would sit at PRE_WINDOW
+    // until the clamp time no matter how long it waited. Force it OPEN — this
+    // spec exercises the FCFS reservation flow, not the window engine
+    // (segment_weight arranges its windows the same way).
+    dbUpcomingSchedule().then(({ rows }) => {
+      expect(rows, "upcoming export schedule").to.have.length(1);
+      cy.task("db:query", {
+        sql: `UPDATE freight.train_schedules
+              SET window_opens_at = LEAST(window_opens_at, now()),
+                  window_phase = 'OPEN',
+                  booking_window_status = 'OPEN'
+              WHERE id = $1 AND booking_window_status <> 'FULL'`,
+        params: [rows[0].id],
+      });
+    });
+
+    // Belt-and-braces: confirm the engine keeps it OPEN.
     const waitForOpenWindow = (attempt: number) => {
       dbUpcomingSchedule().then(({ rows }) => {
         expect(rows, "upcoming export schedule").to.have.length(1);
@@ -434,6 +472,7 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
 
     pickShipmentDay();
 
+    cy.fillCargoDescription();
     cy.contains("button", "Review price & book").should("not.be.disabled").click();
     cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
     cy.contains("button", "Confirm & book").click();
@@ -501,6 +540,7 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
     fill(/^Quantity \(tons\)/, "60");
     pickShipmentDay();
 
+    cy.fillCargoDescription();
     cy.contains("button", "Review price & book").should("not.be.disabled").click();
     cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
     cy.contains("button", "Confirm & book").click();
diff --git a/e2e/freight/cypress/e2e/flows/intercity_one_time.cy.ts b/e2e/freight/cypress/e2e/flows/intercity_one_time.cy.ts
index 0be1bf8aa..a295a3263 100644
--- a/e2e/freight/cypress/e2e/flows/intercity_one_time.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/intercity_one_time.cy.ts
@@ -113,24 +113,36 @@ function withBooking(
   });
 }
 
-/** Latest export schedule created by this journey. */
+/**
+ * The export schedule this journey rides — scoped to a MOJO-origin EXPORT run,
+ * the same shape the create-guard below counts. Taking the newest row in the
+ * whole table instead picked up whatever schedule another spec happened to
+ * create last (an IMPORT one, in a full-suite run).
+ */
 function dbSchedule() {
   return cy.task<{
     rows: Array<{ id: string; status: string; direction: string; window_closes_at: string }>;
   }>("db:query", {
     sql: `SELECT ts.id, ts.status, ts.direction, ts.window_closes_at
           FROM freight.train_schedules ts
+          JOIN freight.routes r ON r.id = ts.route_id
+          JOIN freight.yards o ON o.id = r.origin_yard_id AND o.code = 'MOJO'
+          WHERE ts.direction = 'EXPORT' AND ts.deleted_at IS NULL
           ORDER BY ts.created_at DESC LIMIT 1`,
   });
 }
 
-/** Fill a labelled Mantine input (label[for] → input id). */
-function fill(label: string | RegExp, value: string) {
-  cy.contains("label", label)
-    .invoke("attr", "for")
-    .then((id) => {
-      cy.get(`[id="${id}"]`).clear({ force: true }).type(value, { force: true });
-    });
+/**
+ * Fill the N-th labelled Mantine input (label[for] → input id). Indexed
+ * because the booking form renders one "Quantity *" per container size.
+ */
+function fillNth(label: RegExp, index: number, value: string) {
+  cy.get("label").then(($labels) => {
+    const matches = $labels.filter((_, el) => label.test(el.textContent ?? ""));
+    expect(matches.length, `labels matching ${label}`).to.be.greaterThan(index);
+    const id = matches.eq(index).attr("for");
+    cy.get(`[id="${id}"]`).clear({ force: true }).type(value, { force: true });
+  });
 }
 
 /**
@@ -228,6 +240,8 @@ describe("intercity one-time journey: contract → booking → export train", {
     withContract((c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
 
     cy.contains("button", "Accept for approval", { timeout: 20000 }).click();
+    // The modal takes an explicit validity window and pre-fills neither date.
+    cy.acceptValidityWindow();
     cy.contains("button", "Accept & start approval", { timeout: 20000 })
       .should("not.be.disabled")
       .click();
@@ -267,7 +281,9 @@ describe("intercity one-time journey: contract → booking → export train", {
       });
       cy.wait(500).then(() => {
         cy.get("body").then(($b) => {
-          if ($b.text().includes("I have read the entire contract")) return;
+          // Only rendered once hasScrolledToBottom flips; the consent label is
+          // always present, so matching it raced ahead of the scroll handler.
+          if ($b.text().includes("You may now sign the contract")) return;
           expect(attempt, "consent bar unlocked").to.be.lessThan(20);
           unlockConsent(attempt + 1);
         });
@@ -275,7 +291,11 @@ describe("intercity one-time journey: contract → booking → export train", {
     };
     unlockConsent(0);
 
-    cy.contains("I have read the entire contract", { timeout: 15000 }).click();
+    // Check the input itself — clicking the label text does not toggle it.
+    cy.contains("I have read the entire contract", { timeout: 15000 })
+      .closest(".mantine-Checkbox-root")
+      .find('input[type="checkbox"]')
+      .check({ force: true });
     cy.contains("button", /^Sign contract$|^Approve & sign$/).click();
 
     cy.contains("label", "Full name")
@@ -284,6 +304,7 @@ describe("intercity one-time journey: contract → booking → export train", {
         cy.get(`[id="${id}"]`).clear().type("Demo User");
       });
     cy.drawSignature();
+    cy.uploadCompanyStamp();
     cy.contains("button", "Continue to verification").click();
 
     cy.contains("Verify it's you", { timeout: 20000 }).should("be.visible");
@@ -305,6 +326,8 @@ describe("intercity one-time journey: contract → booking → export train", {
         cy.get(`[id="${id}"]`).clear().type("EDR Marketer");
       });
     cy.drawSignature();
+    // Staff counter-sign gates on a stamp too, same as the customer's modal.
+    cy.uploadCompanyStamp();
     cy.get(".mantine-Modal-content")
       .contains("button", /^Confirm signature$|^Approve & sign$/)
       .click();
@@ -337,10 +360,11 @@ describe("intercity one-time journey: contract → booking → export train", {
 
   it("operations approves the document and finalizes — contract fully executed", () => {
     cy.loginBackoffice(opsStaff);
-    withContract((c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
-
-    // The clearance review section lives behind its own tab on the detail page.
-    cy.contains('[role="tab"]', "Clearance Review", { timeout: 30000 }).click();
+    // Clearance review + finalize live solely on the Operations "Clearance
+    // Documents" hub — the contract detail page no longer embeds a tab for it.
+    withContract((c) =>
+      cy.visit(`/dashboard/contracts/clearance-documents/${c.id}`),
+    );
 
     // Approve the uploaded Cargo Manifest, then finalize.
     cy.contains("button", /Approve all/, { timeout: 30000 }).click();
@@ -362,8 +386,12 @@ describe("intercity one-time journey: contract → booking → export train", {
 
     cy.contains("New Shipment Booking", { timeout: 20000 }).should("be.visible");
 
-    // 20ft quantities must be even (pairs share a wagon).
-    fill(/^Quantity/, "2");
+    // Container contracts cover BOTH sizes, so the form renders a 20ft and a
+    // 40ft line, each seeded quantity 1. Book 2 × 20ft (pairs share a wagon,
+    // so the count must be even) and zero the 40ft line — otherwise its
+    // default unit adds a third container-number input.
+    fillNth(/^Quantity/, 0, "2");
+    fillNth(/^Quantity/, 1, "0");
 
     // One ISO container number per unit.
     cy.get('input[placeholder*="MSCU"]', { timeout: 15000 }).should("have.length", 2);
@@ -378,6 +406,7 @@ describe("intercity one-time journey: contract → booking → export train", {
     // Intercity: no "Shipment day" picker — the ride-along note renders instead.
     cy.contains("Shipment day").should("not.exist");
 
+    cy.fillCargoDescription();
     cy.contains("button", "Review price & book").should("not.be.disabled").click();
     cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
     cy.contains("button", "Confirm & book").click();
@@ -471,7 +500,12 @@ describe("intercity one-time journey: contract → booking → export train", {
       cy.contains("button", "New schedule", { timeout: 20000 }).click();
       cy.contains("Create train schedule", { timeout: 15000 }).should("be.visible");
 
-      cy.mantineSelect(/^Route$/, new RegExp(ORIGIN_YARD));
+      // Anchored: the reverse (import) route ends at this same yard, and
+      // picking it would schedule against the import lead rule.
+      cy.mantineSelect(
+        /^Route$/,
+        new RegExp(`^\\s*${ORIGIN_YARD}.*${PORT_YARD}\\s*$`),
+      );
 
       // Two days out, local datetime-local format.
       const departure = new Date(Date.now() + 2 * 86400000);
diff --git a/e2e/freight/cypress/e2e/flows/segment_weight.cy.ts b/e2e/freight/cypress/e2e/flows/segment_weight.cy.ts
index 5c5c44ba7..16ef643dc 100644
--- a/e2e/freight/cypress/e2e/flows/segment_weight.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/segment_weight.cy.ts
@@ -235,7 +235,14 @@ function createSchedule(trainCode: string, departure: Date) {
   cy.visit("/dashboard/operations/train-scheduling-v2");
   cy.contains("button", "New schedule", { timeout: 20000 }).click();
   cy.contains("Create train schedule", { timeout: 15000 }).should("be.visible");
-  cy.mantineSelect(/^Route$/, /Nagad/);
+  // Anchored at BOTH ends. /Nagad/ alone also matches the reverse (import)
+  // route, which carries a different scheduling lead; anchoring only the
+  // origin still collides with the other Mojo-origin corridor that runs on
+  // through to Djibouti Port, whose schedules this spec's lookups ignore.
+  cy.mantineSelect(
+    /^Route$/,
+    new RegExp(`^\\s*${ORIGIN_YARD}.*${PORT_YARD}\\s*$`),
+  );
   const local = new Date(departure.getTime() - departure.getTimezoneOffset() * 60000)
     .toISOString()
     .slice(0, 16);
@@ -275,6 +282,7 @@ function bookIntercityPair(contractRef: string, isoOffset: number) {
   });
   cy.contains("Shipment day").should("not.exist");
 
+  cy.fillCargoDescription();
   cy.contains("button", "Review price & book").should("not.be.disabled").click();
   cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
   cy.contains("button", "Confirm & book").click();
@@ -451,6 +459,7 @@ describe(
       cy.contains("New Shipment Booking", { timeout: 20000 }).should("be.visible");
       fill(/^Quantity \(tons\)/, "130");
       pickShipmentDay(DEPART_W);
+      cy.fillCargoDescription();
       cy.contains("button", "Review price & book").should("not.be.disabled").click();
       cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
       cy.contains("button", "Confirm & book").click();
@@ -541,6 +550,7 @@ describe(
         cy.wrap($input).clear({ force: true }).type("10", { force: true });
       });
       pickShipmentDay(DEPART_F);
+      cy.fillCargoDescription();
       cy.contains("button", "Review price & book").should("not.be.disabled").click();
       cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
       cy.contains("button", "Confirm & book").click();
diff --git a/e2e/freight/cypress/fixtures/seed-users.sql b/e2e/freight/cypress/fixtures/seed-users.sql
index 5f42e3d5f..6f68040c0 100644
--- a/e2e/freight/cypress/fixtures/seed-users.sql
+++ b/e2e/freight/cypress/fixtures/seed-users.sql
@@ -28,7 +28,11 @@ from (values
   ('edr_gl_ethiopia',        'edr_gl_ethiopia'),
   ('edr_gl_djibouti',        'edr_gl_djibouti'),
   ('demo_user1',             'Demo User1'),
-  ('demo_user2',             'Demo User2')
+  ('demo_user2',             'Demo User2'),
+  -- `super_admin` is the key isSuperAdmin() looks for. It is what lets this
+  -- account bypass separation-of-duties rules (e.g. approving a rate it
+  -- proposed), which several specs depend on.
+  ('super_admin',            'Super Admin')
 ) v(key, name)
 where not exists (select 1 from iam.roles r where r.key = v.key);
 
@@ -64,20 +68,28 @@ from (values
   ('gl-et@edr.local',     'gl_et',     'gl_et'),
   ('gl-dj@edr.local',     'gl_dj',     'gl_dj'),
   ('user@gmail.com',      'user',      'Demo User 1'),
-  ('user2@gmail.com',     'user2',     'Demo User 2')
+  ('user2@gmail.com',     'user2',     'Demo User 2'),
+  -- Full-authority operator the corridor specs drive the customs/GL steps with
+  -- (t1-close, risk, gate pass, second duty, import release). Nothing in the
+  -- repo seeded it before — the suite silently relied on a hand-made row that
+  -- only existed in a long-lived dev database, so a fresh stack failed 7 specs.
+  ('superadmin@tria.com', 'superadmin', 'Super Admin')
 ) v(email, username, display)
 where not exists (select 1 from iam.users u where u.email = v.email);
 
 -- ── Credentials ──────────────────────────────────────────────────────────────
 insert into iam.user_credentials (id, user_id, password, is_active)
 select gen_random_uuid(), u.id,
-       case when u.email like '%@edr.local'
+       case when u.email like '%@edr.local' or u.email = 'superadmin@tria.com'
          then '$argon2id$v=19$m=65536,t=3,p=4$JFEcHu4Kp55fsrVDPbHDPg$0NfnGzaE39T/qdmzte73oCkohC0Ri+f8DcrvAF4kyH4'  -- password@tria
          else '$argon2id$v=19$m=65536,t=3,p=4$aBwVFf7I74pqSJqe9cBoig$gCIKa+6dCAb2X86G+0IjgPtil127cx6A6mwhvLj00Bw'  -- 12345678
        end,
        true
 from iam.users u
-where (u.email like '%@edr.local' or u.email in ('user@gmail.com', 'user2@gmail.com'))
+where (
+    u.email like '%@edr.local'
+    or u.email in ('user@gmail.com', 'user2@gmail.com', 'superadmin@tria.com')
+  )
   and not exists (select 1 from iam.user_credentials c where c.user_id = u.id);
 
 -- ── User → role (staff under edr_freight, demo under demo_iam) ──────────────
@@ -92,6 +104,7 @@ from (values
   ('operation@edr.local', 'edr_operations_officer', 'edr_freight'),
   ('gl-et@edr.local',     'edr_gl_ethiopia',        'edr_freight'),
   ('gl-dj@edr.local',     'edr_gl_djibouti',        'edr_freight'),
+  ('superadmin@tria.com', 'super_admin',            'edr_freight'),
   ('user@gmail.com',      'demo_user1',             'demo_iam'),
   ('user2@gmail.com',     'demo_user2',             'demo_iam')
 ) v(email, role_key, org_key)
@@ -106,7 +119,7 @@ select gen_random_uuid(), true, 'pending', u.name, o.id, un.id, u.id
 from iam.users u
 join iam.organizations o on o.key = 'edr_freight'
 join iam.units un on un.key = 'edr_freight_app' and un.organization_id = o.id
-where u.email like '%@edr.local'
+where (u.email like '%@edr.local' or u.email = 'superadmin@tria.com')
   and not exists (select 1 from iam.employees e where e.user_id = u.id);
 
 -- start_date must be set: the login query filters positions on
@@ -122,7 +135,10 @@ from (values
   ('marketer@edr.local',  'marketer'),
   ('operation@edr.local', 'operation'),
   ('gl-et@edr.local',     'ethiopian_gl'),
-  ('gl-dj@edr.local',     'djibouti_gl')
+  ('gl-dj@edr.local',     'djibouti_gl'),
+  -- operations_chief carries the whole freight permission catalog, which is
+  -- what the corridor specs need from this account.
+  ('superadmin@tria.com', 'operations_chief')
 ) v(email, position_key)
 join iam.users u on u.email = v.email
 join iam.employees e on e.user_id = u.id
diff --git a/e2e/freight/cypress/support/commands.ts b/e2e/freight/cypress/support/commands.ts
index 2d18350a0..424f4eca1 100644
--- a/e2e/freight/cypress/support/commands.ts
+++ b/e2e/freight/cypress/support/commands.ts
@@ -110,10 +110,93 @@ Cypress.Commands.add("mantineSelect", (label: string | RegExp, option: string |
     .then((id) => {
       cy.get(`[id="${id}"]`).click({ force: true });
     });
-  // :visible — closed dropdowns can linger in the DOM, and two selects on one
-  // page may list the same option text (e.g. the intercity wizard's origin +
-  // destination both list every Ethiopian yard).
-  cy.get('[role="option"]:visible').contains(option).click();
+  // Scope to the OPEN listbox: closed dropdowns linger in the DOM, and two
+  // selects on one page may list the same option text (e.g. the intercity
+  // wizard's origin + destination both list every Ethiopian yard).
+  //
+  // The scope has to be the listbox rather than the options themselves. A long
+  // list scrolls inside a max-height dropdown, and Cypress counts the clipped
+  // rows as not-visible — matching on `[role="option"]:visible` silently drops
+  // whatever sits past the fold (this hid the alphabetically-last trains).
+  // force: the click still has to land on a row that needs scrolling to.
+  cy.get('[role="listbox"]:visible')
+    .last()
+    .contains('[role="option"]', option)
+    .click({ force: true });
+});
+
+/**
+ * Fill the accept-contract modal's validity window. The modal used to offer a
+ * dropdown of configured durations that defaulted to the first option; it now
+ * takes explicit Start/End dates and pre-fills neither, so "Accept & start
+ * approval" stays disabled until both are set.
+ *
+ * Mantine's DateInput parses typed text with its valueFormat, which defaults to
+ * "MMMM D, YYYY" — the same shape en-US toLocaleDateString produces.
+ */
+Cypress.Commands.add("acceptValidityWindow", (days = 365) => {
+  const start = new Date();
+  const end = new Date(start.getTime() + days * 24 * 60 * 60 * 1000);
+  const asInput = (d: Date) =>
+    d.toLocaleDateString("en-US", {
+      month: "long",
+      day: "numeric",
+      year: "numeric",
+    });
+
+  for (const [label, value] of [
+    ["Start date", start],
+    ["End date", end],
+  ] as const) {
+    cy.contains("label", label)
+      .invoke("attr", "for")
+      .then((id) => {
+        cy.get(`[id="${id}"]`)
+          .clear({ force: true })
+          .type(asInput(value), { force: true })
+          // DateInput commits on blur; it also closes the calendar popover,
+          // which would otherwise sit over the submit button.
+          .blur();
+      });
+  }
+});
+
+/**
+ * Attach a company stamp in the open sign-contract modal. The stamp became a
+ * REQUIRED field on signing — "Continue to verification" stays disabled without
+ * one — and StampUpload only checks the MIME type and size before reading the
+ * file as a data URL, so the smallest valid PNG is enough. The input is
+ * `hidden` (a dropzone drives it), hence force.
+ */
+const STAMP_PNG =
+  "iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mP8z8BQDwAEhQGAhKmMIQAAAABJRU5ErkJggg==";
+
+Cypress.Commands.add("uploadCompanyStamp", () => {
+  cy.get('.mantine-Modal-content input[type="file"]')
+    .first()
+    .selectFile(
+      {
+        contents: Cypress.Buffer.from(STAMP_PNG, "base64"),
+        fileName: "stamp.png",
+        mimeType: "image/png",
+      },
+      { force: true },
+    );
+});
+
+/**
+ * Fill the per-booking "Cargo description" on the new-shipment form. It is
+ * REQUIRED for container shipments (it moved from the contract to the booking),
+ * and the form validates through react-hook-form's handleSubmit — so leaving it
+ * blank aborts silently: no price modal, no request, no error toast.
+ * No-op for bulk shipments, which have no such field.
+ */
+Cypress.Commands.add("fillCargoDescription", (text = "Electronics") => {
+  cy.get("body").then(($b) => {
+    const field = $b.find('[placeholder^="e.g. Electronics"]');
+    if (!field.length) return;
+    cy.wrap(field.first()).clear({ force: true }).type(text, { force: true });
+  });
 });
 
 /** Type a 6-digit code into a Mantine PinInput. */
@@ -168,6 +251,12 @@ declare global {
       getOtp(target: string): Chainable<string>;
       /** Open a Mantine Select by label, pick an option. */
       mantineSelect(label: string | RegExp, option: string | RegExp): Chainable<void>;
+      /** Fill the accept-contract modal's Start/End validity dates. */
+      acceptValidityWindow(days?: number): Chainable<void>;
+      /** Attach the required company stamp in the sign-contract modal. */
+      uploadCompanyStamp(): Chainable<void>;
+      /** Fill the required per-booking cargo description (container only). */
+      fillCargoDescription(text?: string): Chainable<void>;
       /** Fill a Mantine PinInput with a code. */
       typeOtp(code: string): Chainable<void>;
       /** Scribble on the signature-pad canvas inside the open modal. */
diff --git a/packages/types/src/freight/index.ts b/packages/types/src/freight/index.ts
index 8f3e65b55..5b2f59495 100644
--- a/packages/types/src/freight/index.ts
+++ b/packages/types/src/freight/index.ts
@@ -348,24 +348,44 @@ export interface IWagonMovement extends BaseEntity {
  * wagons); OCC staff later pick the physical wagons and execute the move.
  */
 export enum WagonTransferRequestStatus {
-  /** Awaiting OCC fulfilment. */
+  /** Awaiting OCC fulfilment — nothing moved yet. */
   Pending = "PENDING",
-  /** OCC picked the wagons and executed the transfer. */
+  /**
+   * Some of the asked-for wagons have moved and the request is still open. OCC
+   * keeps sending more, any number at any time, until the full count is met.
+   */
+  PartiallyFulfilled = "PARTIALLY_FULFILLED",
+  /** The full requested count has moved. */
   Fulfilled = "FULFILLED",
-  /** Requester or OCC withdrew it before fulfilment. */
+  /**
+   * OCC ended the request with fewer wagons than asked for — the source yard
+   * has no more to give. The shortfall must be requested from another yard.
+   */
+  ClosedShort = "CLOSED_SHORT",
+  /** Requester or OCC withdrew it before anything moved. */
   Cancelled = "CANCELLED",
 }
 
+/** Statuses where OCC can still move wagons against the request. */
+export const OPEN_WAGON_TRANSFER_STATUSES: WagonTransferRequestStatus[] = [
+  WagonTransferRequestStatus.Pending,
+  WagonTransferRequestStatus.PartiallyFulfilled,
+];
+
 export interface IWagonTransferRequest extends BaseEntity {
   fromYardId: string;
   toYardId: string;
   wagonTypeId: string;
   /** How many wagons of `wagonTypeId` to move out of `fromYardId`. */
   quantity: number;
+  /** How many have actually moved so far — 0 until the first transfer. */
+  fulfilledQuantity: number;
   status: WagonTransferRequestStatus;
   requestedByUserId?: string | null;
   fulfilledByUserId?: string | null;
   fulfilledAt?: string | null;
+  /** Set when OCC ended the request short of the asked-for count. */
+  closedShortAt?: string | null;
   /** Why the wagons are needed — required for new requests, shown on the OCC queue. */
   reason?: string | null;
   note?: string | null;