diff --git a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
index b8f279f59..403dc43bb 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/BookingDetailPage/ReadonlyBookingView.tsx
@@ -34,6 +34,7 @@ import { MileSummaryCard } from "./components/MileSummaryCard";
 import { BodyGrid, PageShell } from "./components/layout";
 import {
   CancelledBanner,
+  ActionRequiredBanner,
   ConsolidationPairedNotice,
   ConsolidationWaitingBanner,
 } from "./components/Notices";
@@ -162,6 +163,9 @@ export function ReadonlyBookingView({
     "DOCUMENTS_UNDER_REVIEW",
     "CLEARANCE_READY",
     "OPERATION_REQUESTED",
+    // Operations returned the order — same card hosts the pick-a-new-day +
+    // resubmit flow.
+    "OPERATION_CHANGES_REQUESTED",
   ].includes(status);
   // Paired: a consolidation partner was found and the booking resumed the normal
   // flow. Surface the "partner found" reassurance only in the early stages,
@@ -234,7 +238,14 @@ export function ReadonlyBookingView({
           priceLabel={pricing ? priceTotal(pricing) : undefined}
         />
       ) : (
-        <StatusHero booking={booking} />
+        <StatusHero booking={booking}>
+          {status === "OPERATION_CHANGES_REQUESTED" &&
+          booking.latestChangeRequestNote ? (
+            <ActionRequiredBanner title="Operations requested changes — pick a new shipment day and resubmit.">
+              {booking.latestChangeRequestNote}
+            </ActionRequiredBanner>
+          ) : undefined}
+        </StatusHero>
       )}
 
       {showPairedNotice && <ConsolidationPairedNotice />}
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/clearance/ClearanceFlow.tsx b/apps/edr-freight-web/portal/src/pages/bookings/clearance/ClearanceFlow.tsx
index a1d2cafd8..ee96799b3 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/clearance/ClearanceFlow.tsx
+++ b/apps/edr-freight-web/portal/src/pages/bookings/clearance/ClearanceFlow.tsx
@@ -85,7 +85,12 @@ export function ClearanceFlow({ booking, flow, footer }: ClearanceFlowProps) {
 
   return (
     <Stack gap={0}>
-      {isReady ? (
+      {status === "OPERATION_CHANGES_REQUESTED" ? (
+        <Alert color="yellow" radius="md" icon={<Clock size={18} />} mb="md">
+          Operations returned this order for changes. Review their note, pick a
+          new shipment day below and resubmit.
+        </Alert>
+      ) : isReady ? (
         <Alert color="teal" radius="md" icon={<CheckCircle2 size={18} />} mb="md">
           {needsCompletion
             ? "Clearance is finalized. Complete your booking now — enter the cargo details and pick a shipment day inside an open booking window."
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/clearance/bookingNextAction.ts b/apps/edr-freight-web/portal/src/pages/bookings/clearance/bookingNextAction.ts
index d0256510a..ea70e2fa9 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/clearance/bookingNextAction.ts
+++ b/apps/edr-freight-web/portal/src/pages/bookings/clearance/bookingNextAction.ts
@@ -89,6 +89,12 @@ function actionByStatus(booking: ActionBooking): BookingNextAction | null {
         label: "Schedule & proceed",
         title: "Schedule your shipment",
       };
+    case "OPERATION_CHANGES_REQUESTED":
+      return {
+        kind: "SCHEDULE_OPERATION",
+        label: "Choose day & resubmit",
+        title: "Resubmit your shipment",
+      };
     default:
       return null;
   }
diff --git a/apps/edr-freight-web/portal/src/pages/bookings/clearance/useClearanceFlow.ts b/apps/edr-freight-web/portal/src/pages/bookings/clearance/useClearanceFlow.ts
index 5d8143f79..c50a7c046 100644
--- a/apps/edr-freight-web/portal/src/pages/bookings/clearance/useClearanceFlow.ts
+++ b/apps/edr-freight-web/portal/src/pages/bookings/clearance/useClearanceFlow.ts
@@ -98,7 +98,10 @@ export function useClearanceFlow(booking: Freight.IBooking) {
     [clearance],
   );
 
-  const isReady = status === "CLEARANCE_READY";
+  // OPERATION_CHANGES_REQUESTED re-opens the same pick-a-day flow: the
+  // customer resubmits via the same clearance/proceed endpoint.
+  const isReady =
+    status === "CLEARANCE_READY" || status === "OPERATION_CHANGES_REQUESTED";
   // Bare initiated instance: created with no cargo and no price; completion
   // (cargo + shipment day + window check) happens on the full booking form.
   const isBareInstance =