diff --git a/apps/edr-freight-api/src/common/booking-guards.ts b/apps/edr-freight-api/src/common/booking-guards.ts
index 3e086101c..854594ffc 100644
--- a/apps/edr-freight-api/src/common/booking-guards.ts
+++ b/apps/edr-freight-api/src/common/booking-guards.ts
@@ -81,6 +81,32 @@ export const WagonTransferFulfill = () =>
 export const WagonTransferHistoryAll = () =>
   BookingStaff(FREIGHT_PERMS.wagons.transferHistoryAll);
 
+/**
+ * Open the transfer-requests desk. `wagons:view` is accepted as a one-of
+ * fallback so staff who could already reach the queue keep it without a
+ * re-grant — same pattern the granular fleet keys use.
+ */
+export const WagonTransferView = () =>
+  BookingStaff([FREIGHT_PERMS.wagons.transferView, FREIGHT_PERMS.wagons.view]);
+
+/** Withdraw a request that has not moved any wagon yet. */
+export const WagonTransferCancel = () =>
+  BookingStaff([
+    FREIGHT_PERMS.wagons.transferCancel,
+    FREIGHT_PERMS.wagons.transferRequest,
+  ]);
+
+/**
+ * End a request short of the requested count. Whoever may move wagons may also
+ * declare the yard has no more to give, so fulfil is accepted alongside the
+ * dedicated key.
+ */
+export const WagonTransferCloseShort = () =>
+  BookingStaff([
+    FREIGHT_PERMS.wagons.transferCloseShort,
+    FREIGHT_PERMS.wagons.transferFulfill,
+  ]);
+
 /** Org-administration endpoints (user mgmt, billing config, company CRUD, settings). */
 export const FreightAdmin = () => BookingStaff(FREIGHT_PERMS.admin);
 
diff --git a/apps/edr-freight-api/src/migrations/2920000000000-AddRevisionActorName.ts b/apps/edr-freight-api/src/migrations/2920000000000-AddRevisionActorName.ts
new file mode 100644
index 000000000..2263d78fc
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/2920000000000-AddRevisionActorName.ts
@@ -0,0 +1,22 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Store WHO made a contract edit as a name, not just an id. Denormalised on
+ * purpose: an audit trail must still read correctly after the user is renamed,
+ * deactivated or deleted, and `iam.users` lives outside this module's schema.
+ */
+export class AddRevisionActorName2920000000000 implements MigrationInterface {
+  name = 'AddRevisionActorName2920000000000';
+
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(
+      `ALTER TABLE freight.contract_document_revisions ADD COLUMN IF NOT EXISTS actor_name varchar(200);`,
+    );
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(
+      `ALTER TABLE freight.contract_document_revisions DROP COLUMN IF EXISTS actor_name;`,
+    );
+  }
+}
diff --git a/apps/edr-freight-api/src/migrations/2930000000000-AddDoCollectionDates.ts b/apps/edr-freight-api/src/migrations/2930000000000-AddDoCollectionDates.ts
new file mode 100644
index 000000000..2a7797d82
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/2930000000000-AddDoCollectionDates.ts
@@ -0,0 +1,42 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Djibouti GL must record WHEN the vessel arrived and WHEN the Delivery Order
+ * was collected, not just attach the DO file. Both are mandatory on DO upload
+ * (enforced in the clearance services), so the columns are new and nullable —
+ * DOs uploaded before this change have no dates to backfill.
+ *
+ * `vessel_departure_date` is the EXPORT Release-Order date and stays as-is; the
+ * import arrival date gets its own column rather than overloading it.
+ */
+export class AddDoCollectionDates2930000000000 implements MigrationInterface {
+  name = 'AddDoCollectionDates2930000000000';
+
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    for (const table of [
+      'freight.contract_clearance_cycles',
+      'freight.bookings',
+    ]) {
+      await queryRunner.query(
+        `ALTER TABLE ${table} ADD COLUMN IF NOT EXISTS vessel_arrival_date date;`,
+      );
+      await queryRunner.query(
+        `ALTER TABLE ${table} ADD COLUMN IF NOT EXISTS do_collected_date date;`,
+      );
+    }
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    for (const table of [
+      'freight.contract_clearance_cycles',
+      'freight.bookings',
+    ]) {
+      await queryRunner.query(
+        `ALTER TABLE ${table} DROP COLUMN IF EXISTS do_collected_date;`,
+      );
+      await queryRunner.query(
+        `ALTER TABLE ${table} DROP COLUMN IF EXISTS vessel_arrival_date;`,
+      );
+    }
+  }
+}
diff --git a/apps/edr-freight-api/src/migrations/2930000000000-AddWagonTransferPartialFulfilment.ts b/apps/edr-freight-api/src/migrations/2930000000000-AddWagonTransferPartialFulfilment.ts
new file mode 100644
index 000000000..a9cc5e74d
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/2930000000000-AddWagonTransferPartialFulfilment.ts
@@ -0,0 +1,40 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Partial wagon-transfer fulfilment.
+ *
+ * A request for 50 wagons no longer has to be met in one go: OCC moves what the
+ * source yard can spare, whenever it can, and the request stays open until the
+ * full count is met (FULFILLED) or OCC ends it short (CLOSED_SHORT) so the
+ * requester can ask another yard for the rest.
+ *
+ * Existing rows are back-filled so history keeps reading correctly: a FULFILLED
+ * request delivered its whole quantity; anything else delivered nothing.
+ */
+export class AddWagonTransferPartialFulfilment2930000000000
+  implements MigrationInterface
+{
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      ALTER TABLE freight.wagon_transfer_requests
+        ADD COLUMN IF NOT EXISTS fulfilled_quantity integer NOT NULL DEFAULT 0,
+        ADD COLUMN IF NOT EXISTS closed_short_at timestamptz NULL,
+        ADD COLUMN IF NOT EXISTS closed_short_by_user_id uuid NULL
+    `);
+    await queryRunner.query(`
+      UPDATE freight.wagon_transfer_requests
+         SET fulfilled_quantity = quantity
+       WHERE status = 'FULFILLED'
+         AND fulfilled_quantity = 0
+    `);
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      ALTER TABLE freight.wagon_transfer_requests
+        DROP COLUMN IF EXISTS fulfilled_quantity,
+        DROP COLUMN IF EXISTS closed_short_at,
+        DROP COLUMN IF EXISTS closed_short_by_user_id
+    `);
+  }
+}
diff --git a/apps/edr-freight-api/src/migrations/2940000000000-AddBookingRequestCurrency.ts b/apps/edr-freight-api/src/migrations/2940000000000-AddBookingRequestCurrency.ts
new file mode 100644
index 000000000..8d3fde437
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/2940000000000-AddBookingRequestCurrency.ts
@@ -0,0 +1,26 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Currency moved from the contract to the shipment: a contract now quotes in
+ * USD and the customer picks the billing currency per booking. On a customs
+ * contract GL books on the customer's behalf, so the shipment request is where
+ * the customer states the currency — GL reads it when creating the booking.
+ *
+ * Nullable: requests submitted before this change fall back to the contract's
+ * own currency, which is exactly what their bookings already used.
+ */
+export class AddBookingRequestCurrency2940000000000 implements MigrationInterface {
+  name = 'AddBookingRequestCurrency2940000000000';
+
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(
+      `ALTER TABLE freight.booking_requests ADD COLUMN IF NOT EXISTS payment_currency varchar(5);`,
+    );
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(
+      `ALTER TABLE freight.booking_requests DROP COLUMN IF EXISTS payment_currency;`,
+    );
+  }
+}
diff --git a/apps/edr-freight-api/src/migrations/2940000000000-AddFileVersionHistory.ts b/apps/edr-freight-api/src/migrations/2940000000000-AddFileVersionHistory.ts
new file mode 100644
index 000000000..ad9bae99c
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/2940000000000-AddFileVersionHistory.ts
@@ -0,0 +1,34 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Keep every version of a stored document.
+ *
+ * Replacing a file used to DELETE the previous row outright, so a staff
+ * correction erased the customer's original upload with no trail. Superseded
+ * versions are now soft-deleted (already excluded from every read by TypeORM's
+ * soft-delete filter) and stamped with who replaced them and why, which is what
+ * the document's version history reads back.
+ */
+export class AddFileVersionHistory2940000000000 implements MigrationInterface {
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      ALTER TABLE freight.files
+        ADD COLUMN IF NOT EXISTS replaced_by_user_id uuid NULL,
+        ADD COLUMN IF NOT EXISTS replace_reason text NULL
+    `);
+    // History reads walk one document's versions, deleted rows included.
+    await queryRunner.query(`
+      CREATE INDEX IF NOT EXISTS "IDX_files_version_history"
+        ON freight.files (resource, resource_id, code, created_at DESC)
+    `);
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`DROP INDEX IF EXISTS freight."IDX_files_version_history"`);
+    await queryRunner.query(`
+      ALTER TABLE freight.files
+        DROP COLUMN IF EXISTS replaced_by_user_id,
+        DROP COLUMN IF EXISTS replace_reason
+    `);
+  }
+}
diff --git a/apps/edr-freight-api/src/migrations/2950000000000-AddTransitAssigneeHandshake.ts b/apps/edr-freight-api/src/migrations/2950000000000-AddTransitAssigneeHandshake.ts
new file mode 100644
index 000000000..bd9647d44
--- /dev/null
+++ b/apps/edr-freight-api/src/migrations/2950000000000-AddTransitAssigneeHandshake.ts
@@ -0,0 +1,37 @@
+import { MigrationInterface, QueryRunner } from 'typeorm';
+
+/**
+ * Transit-assignee handshake before the customs declaration.
+ *
+ * GL Ethiopia must ask GL Djibouti who will handle the shipment in transit, and
+ * Djibouti answers with a name, before the declaration can be filed. The whole
+ * exchange lives on the clearance cycle so it repeats naturally with each cycle
+ * of a GENERAL contract.
+ */
+export class AddTransitAssigneeHandshake2950000000000
+  implements MigrationInterface
+{
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      ALTER TABLE freight.contract_clearance_cycles
+        ADD COLUMN IF NOT EXISTS transit_assignee_requested_at timestamptz NULL,
+        ADD COLUMN IF NOT EXISTS transit_assignee_requested_by_user_id uuid NULL,
+        ADD COLUMN IF NOT EXISTS transit_assignee_request_note text NULL,
+        ADD COLUMN IF NOT EXISTS transit_assignee_name text NULL,
+        ADD COLUMN IF NOT EXISTS transit_assignee_assigned_at timestamptz NULL,
+        ADD COLUMN IF NOT EXISTS transit_assignee_assigned_by_user_id uuid NULL
+    `);
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`
+      ALTER TABLE freight.contract_clearance_cycles
+        DROP COLUMN IF EXISTS transit_assignee_requested_at,
+        DROP COLUMN IF EXISTS transit_assignee_requested_by_user_id,
+        DROP COLUMN IF EXISTS transit_assignee_request_note,
+        DROP COLUMN IF EXISTS transit_assignee_name,
+        DROP COLUMN IF EXISTS transit_assignee_assigned_at,
+        DROP COLUMN IF EXISTS transit_assignee_assigned_by_user_id
+    `);
+  }
+}
diff --git a/apps/edr-freight-api/src/modules/bookings/booking-pricing.service.ts b/apps/edr-freight-api/src/modules/bookings/booking-pricing.service.ts
index 290b46433..3908dbbac 100644
--- a/apps/edr-freight-api/src/modules/bookings/booking-pricing.service.ts
+++ b/apps/edr-freight-api/src/modules/bookings/booking-pricing.service.ts
@@ -200,7 +200,7 @@ export class BookingPricingService {
       // route's container freight, never a frozen OVERWEIGHT_PER_TON value.
       const frozen = isDerived
         ? null
-        : this.frozenRateByCode(frozenRates, mod.surchargeCode, paymentCurrency);
+        : this.frozenRateByCode(frozenRates, mod.surchargeCode, paymentCurrency, usdToEtb);
       const unitAmount = frozen
         ? Number(frozen.unitPrice)
         : isEtbBooking
@@ -547,14 +547,15 @@ export class BookingPricingService {
         booking.originYardId,
         booking.destinationYardId,
       );
-      // H15: frozen contract rate for this container size, when present — its
-      // unitPrice is already in the booking currency (no USD→currency convert).
-      // It also stands on its own: a contract line prices off the agreed rate
-      // even when nobody configured a live rate for this leg + type yet.
+      // H15: frozen contract rate for this container size, when present —
+      // converted into the booking currency by frozenRateForContainer. It also
+      // stands on its own: a contract line prices off the agreed rate even when
+      // nobody configured a live rate for this leg + type yet.
       const frozen = await this.frozenRateForContainer(
         frozenRates,
         container.containerTypeId,
         paymentCurrency,
+        usdToEtb,
       );
       const label = await this.containerTypeLabel(container.containerTypeId);
       if (!rate && !frozen) {
@@ -632,7 +633,7 @@ export class BookingPricingService {
         const unitUsd = Number(fallback.rateValue);
         // H15: bulk freight uses the frozen BULK_FREIGHT snapshot when present.
         const frozen = isBulk
-          ? this.frozenRateByCode(frozenRates, 'BULK_FREIGHT', paymentCurrency)
+          ? this.frozenRateByCode(frozenRates, 'BULK_FREIGHT', paymentCurrency, usdToEtb)
           : null;
         let amount: number;
         let unitAmount: number;
@@ -744,12 +745,13 @@ export class BookingPricingService {
           break;
       }
 
-      // H15: frozen mile rate (already in booking currency) when the contract
-      // has one; else the live USD rate converted as before.
+      // H15: frozen mile rate (converted into the booking currency) when the
+      // contract has one; else the live USD rate converted as before.
       const frozen = this.frozenRateByCode(
         frozenRates,
         leg.rateType,
         paymentCurrency,
+        usdToEtb,
       );
       let amount: number;
       let unitAmount: number;
@@ -908,20 +910,45 @@ export class BookingPricingService {
   }
 
   /**
-   * The frozen snapshot for a rate code, or null when there is none, its price
-   * is negative, or it is in a different currency than the booking (in which
-   * case the live-rate path is safer than a mis-converted frozen price).
+   * The frozen snapshot for a rate code, expressed in the BOOKING's currency.
+   *
+   * A contract quotes in USD and freezes USD unit prices; the customer chooses
+   * the billing currency per booking. So a currency mismatch is the normal case
+   * now, not an error — the snapshot is converted rather than discarded. (It
+   * previously returned null on mismatch, which silently dropped the agreed
+   * contract price and re-priced the booking at whatever the live rate had
+   * drifted to.) Grandfathered ETB contracts convert the other way for the same
+   * reason.
+   *
+   * Returns null only when there is no snapshot or its price is unusable.
    */
   private frozenRateByCode(
     frozenRates: Map<string, ContractRateSnapshot> | null,
     code: string,
     bookingCurrency: string,
+    usdToEtb: number,
   ): ContractRateSnapshot | null {
     const snap = frozenRates?.get(code);
     if (!snap) return null;
-    if (snap.currency !== bookingCurrency) return null;
-    if (!(Number(snap.unitPrice) >= 0)) return null;
-    return snap;
+    const unitPrice = Number(snap.unitPrice);
+    if (!(unitPrice >= 0)) return null;
+    if (snap.currency === bookingCurrency) return snap;
+
+    // Only USD <-> ETB exist; a rate of 0/NaN would silently zero the price.
+    if (!(usdToEtb > 0)) return null;
+    const converted =
+      snap.currency === 'USD' && bookingCurrency === 'ETB'
+        ? Math.round(unitPrice * usdToEtb)
+        : snap.currency === 'ETB' && bookingCurrency === 'USD'
+          ? unitPrice / usdToEtb
+          : null;
+    if (converted == null) return null;
+
+    // A copy — the snapshot rows are shared across the pricing pass.
+    return Object.assign(Object.create(Object.getPrototypeOf(snap)), snap, {
+      unitPrice: converted,
+      currency: bookingCurrency,
+    }) as ContractRateSnapshot;
   }
 
   /**
@@ -933,6 +960,7 @@ export class BookingPricingService {
     frozenRates: Map<string, ContractRateSnapshot> | null,
     containerTypeId: string,
     bookingCurrency: string,
+    usdToEtb: number,
   ): Promise<ContractRateSnapshot | null> {
     if (!frozenRates) return null;
     let sizeFt: number | null = null;
@@ -942,7 +970,7 @@ export class BookingPricingService {
       return null;
     }
     if (!sizeFt) return null;
-    return this.frozenRateByCode(frozenRates, `CONTAINER_${sizeFt}FT`, bookingCurrency);
+    return this.frozenRateByCode(frozenRates, `CONTAINER_${sizeFt}FT`, bookingCurrency, usdToEtb);
   }
 
   /**
@@ -985,7 +1013,7 @@ export class BookingPricingService {
       const hasPerSizeSnapshot =
         frozenRates?.has('CUSTOMS_CLEARANCE_20FT') ||
         frozenRates?.has('CUSTOMS_CLEARANCE_40FT');
-      const legacyFlat = this.frozenRateByCode(frozenRates, 'CUSTOMS_CLEARANCE', currency);
+      const legacyFlat = this.frozenRateByCode(frozenRates, 'CUSTOMS_CLEARANCE', currency, usdToEtb);
       if (legacyFlat && !hasPerSizeSnapshot) {
         const amount = Number(legacyFlat.unitPrice);
         if (amount > 0) {
@@ -1014,7 +1042,7 @@ export class BookingPricingService {
           // unknown type — falls through to the live per-type lookup below
         }
         const frozen = sizeFt
-          ? this.frozenRateByCode(frozenRates, `CUSTOMS_CLEARANCE_${sizeFt}FT`, currency)
+          ? this.frozenRateByCode(frozenRates, `CUSTOMS_CLEARANCE_${sizeFt}FT`, currency, usdToEtb)
           : null;
         const live = onLeg.find((r) => r.containerTypeId === bc.containerTypeId);
         if (!frozen && !live) {
@@ -1049,7 +1077,7 @@ export class BookingPricingService {
     // flat snapshot share the CUSTOMS_CLEARANCE code; both are the agreed fee.
     // Live lookup: the rate scoped to the booking's commodity wins; a
     // commodity-less rate (legacy) is the catch-all fallback.
-    const frozen = this.frozenRateByCode(frozenRates, 'CUSTOMS_CLEARANCE', currency);
+    const frozen = this.frozenRateByCode(frozenRates, 'CUSTOMS_CLEARANCE', currency, usdToEtb);
     const live =
       (booking.cargoTypeId
         ? onLeg.find(
diff --git a/apps/edr-freight-api/src/modules/bookings/bookings.controller.ts b/apps/edr-freight-api/src/modules/bookings/bookings.controller.ts
index c292a0395..4ebfc9fab 100644
--- a/apps/edr-freight-api/src/modules/bookings/bookings.controller.ts
+++ b/apps/edr-freight-api/src/modules/bookings/bookings.controller.ts
@@ -916,14 +916,15 @@ export class BookingsController {
   async uploadBookingDeliveryOrder(
     @Param('id', ParseUUIDPipe) id: string,
     @UploadedFile() file: Express.Multer.File,
-    @Body('vesselDepartureDate') vesselDepartureDate: string | undefined,
+    @Body('vesselArrivalDate') vesselArrivalDate: string | undefined,
+    @Body('doCollectedDate') doCollectedDate: string | undefined,
     @CurrentUser() user: TCurrentUser,
   ) {
     const booking = await this.bookingClearanceService.uploadDeliveryOrder(
       id,
       file,
       resolveAuthUserId(user),
-      vesselDepartureDate,
+      { vesselArrivalDate, doCollectedDate },
     );
     return this.transitionService.enrichBookingResponse(booking);
   }
diff --git a/apps/edr-freight-api/src/modules/bookings/bookings.repository.ts b/apps/edr-freight-api/src/modules/bookings/bookings.repository.ts
index 590bd7262..a0b3b4e0e 100644
--- a/apps/edr-freight-api/src/modules/bookings/bookings.repository.ts
+++ b/apps/edr-freight-api/src/modules/bookings/bookings.repository.ts
@@ -123,7 +123,9 @@ export class BookingsRepository extends BaseRepository<Booking> {
         'booking.files',
         FileRecord,
         'file',
-        "file.resource_id = booking.id AND file.resource = 'bookings'",
+        // Superseded versions are soft-deleted, not dropped — keep them out of
+        // the live file list (a manual join condition is not filtered for us).
+        "file.resource_id = booking.id AND file.resource = 'bookings' AND file.deleted_at IS NULL",
       )
       .getOne();
 
diff --git a/apps/edr-freight-api/src/modules/bookings/entities/booking.entity.ts b/apps/edr-freight-api/src/modules/bookings/entities/booking.entity.ts
index e47ed378c..4ab9e397e 100644
--- a/apps/edr-freight-api/src/modules/bookings/entities/booking.entity.ts
+++ b/apps/edr-freight-api/src/modules/bookings/entities/booking.entity.ts
@@ -540,6 +540,14 @@ export class Booking extends BaseEntity {
   @Column({ name: 'vessel_departure_date', type: 'date', nullable: true })
   vesselDepartureDate?: string | null;
 
+  /** Import DO: when the vessel arrived in Djibouti. Required on DO upload. */
+  @Column({ name: 'vessel_arrival_date', type: 'date', nullable: true })
+  vesselArrivalDate?: string | null;
+
+  /** Import DO: when GL Djibouti collected the DO. Required on DO upload. */
+  @Column({ name: 'do_collected_date', type: 'date', nullable: true })
+  doCollectedDate?: string | null;
+
   @Column({ name: 'ro_amendment_requested_at', type: 'timestamptz', nullable: true })
   roAmendmentRequestedAt?: Date | null;
 
diff --git a/apps/edr-freight-api/src/modules/companies/companies.service.ts b/apps/edr-freight-api/src/modules/companies/companies.service.ts
index 3867bef3a..6650dfca5 100644
--- a/apps/edr-freight-api/src/modules/companies/companies.service.ts
+++ b/apps/edr-freight-api/src/modules/companies/companies.service.ts
@@ -5,7 +5,7 @@ import {
   BadRequestException,
   ForbiddenException,
 } from "@nestjs/common";
-import { DataSource } from "typeorm";
+import { DataSource, EntityManager } from "typeorm";
 import { CompaniesRepository } from "./companies.repository";
 import { CompanyProfileRepository } from "./company-profile.repository";
 import { CompanyChangeRequestRepository } from "./company-change-request.repository";
@@ -1111,9 +1111,11 @@ export class CompaniesService {
     }
 
     // Anything other than approval has no document gate and no concurrency
-    // hazard — apply it directly.
+    // hazard — no row lock, just the write.
     if (status !== ProfileStatus.Active) {
-      return this.applyProfileStatus(existing, status, note, reviewerId);
+      return this.dataSource.transaction((manager) =>
+        this.applyProfileStatus(manager, existing, status, note, reviewerId),
+      );
     }
 
     // Approving over an outstanding document correction would silently accept the
@@ -1149,7 +1151,7 @@ export class CompaniesService {
         );
       }
 
-      return this.applyProfileStatus(existing, status, note, reviewerId);
+      return this.applyProfileStatus(manager, existing, status, note, reviewerId);
     });
   }
 
@@ -1160,11 +1162,21 @@ export class CompaniesService {
    * transaction while every other status skips that overhead.
    */
   private async applyProfileStatus(
+    manager: EntityManager,
     existing: CompanyProfile,
     status: ProfileStatus,
     note?: string,
     reviewerId?: string,
   ): Promise<CompanyProfile> {
+    // Every write below goes through `manager`. The approval path holds a
+    // pessimistic_write lock on the company row, and the injected repositories
+    // are bound to the DataSource's default pool — writing the same row through
+    // one of them would block on a lock this very transaction holds, hanging the
+    // request until the statement timed out. That deadlocked the first approval
+    // of any customer: the profile went Active on its own connection while the
+    // company stayed Pending and the caller never got a response.
+    const profileRepo = manager.getRepository(CompanyProfile);
+    const companyRepo = manager.getRepository(Company);
     // A reference number is only minted the first time a profile is approved
     // (status → Active). Pending/unapproved profiles carry no reference.
     const patch: Partial<CompanyProfile> = { status };
@@ -1190,7 +1202,8 @@ export class CompaniesService {
       patch.reviewedAt = new Date();
     }
 
-    const updated = await this.companyProfilesRepo.update(existing.id, patch);
+    await profileRepo.update(existing.id, patch);
+    const updated = await profileRepo.findOne({ where: { id: existing.id } });
     if (!updated)
       throw new NotFoundException(`Company profile ${existing.id} not found`);
 
@@ -1208,7 +1221,9 @@ export class CompaniesService {
               : "approved"
             : null;
     if (change) {
-      const company = await this.companiesRepo.findById(updated.companyId);
+      const company = await companyRepo.findOne({
+        where: { id: updated.companyId },
+      });
       if (company) {
         this.companyNotifier.profileStatusChanged(
           company,
@@ -1222,7 +1237,7 @@ export class CompaniesService {
           status === ProfileStatus.Active &&
           company.status === CompanyStatus.Pending
         ) {
-          await this.companiesRepo.update(updated.companyId, {
+          await companyRepo.update(updated.companyId, {
             status: CompanyStatus.Active,
           });
           this.companyNotifier.companyApproved(company);
diff --git a/apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts b/apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts
index 810232993..69773010c 100644
--- a/apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/booking-clearance.service.ts
@@ -19,6 +19,7 @@ import {
 } from './entities/clearance-milestone.entity';
 import { Booking } from '../bookings/entities/booking.entity';
 import { clearanceCodesForBooking } from '../bookings/clearance.util';
+import { assertDoCollectionDates } from './contract-clearance.util';
 import { ClearanceWorkflowService } from './clearance-workflow.service';
 import { ClearanceMilestoneService } from './clearance-milestone.service';
 import { GlOperationsService } from './gl-operations.service';
@@ -64,6 +65,9 @@ export interface BookingClearanceView {
   roHold?: boolean;
   roHoldReason?: string | null;
   vesselDepartureDate?: string | null;
+  /** Import DO dates recorded by GL Djibouti on upload. */
+  vesselArrivalDate?: string | null;
+  doCollectedDate?: string | null;
   roAmendmentRequestedAt?: string | null;
   operationReady?: boolean;
   preClearanceFinalized?: boolean;
@@ -261,6 +265,8 @@ export class BookingClearanceService {
       roHold: Boolean(booking.roHoldReason),
       roHoldReason: booking.roHoldReason ?? null,
       vesselDepartureDate: booking.vesselDepartureDate ?? null,
+      vesselArrivalDate: booking.vesselArrivalDate ?? null,
+      doCollectedDate: booking.doCollectedDate ?? null,
       roAmendmentRequestedAt: booking.roAmendmentRequestedAt
         ? booking.roAmendmentRequestedAt.toISOString()
         : null,
@@ -547,7 +553,7 @@ export class BookingClearanceService {
     bookingId: string,
     file: Express.Multer.File,
     userId?: string,
-    vesselDepartureDate?: string,
+    dates?: { vesselArrivalDate?: string; doCollectedDate?: string },
   ): Promise<Booking> {
     const booking = await this.loadBooking(bookingId);
     if (booking.tradeDirection !== 'IMPORT') {
@@ -556,6 +562,8 @@ export class BookingClearanceService {
 
     if (!file) throw new BadRequestException('No Delivery Order uploaded');
 
+    const { vesselArrivalDate, doCollectedDate } = assertDoCollectionDates(dates);
+
     // DO upload is deliberately un-gated: GL Djibouti may attach it at any point,
     // any file type. The DO_COLLECTED milestone (and operation readiness) still
     // waits for GL Ethiopia to finalize pre-clearance so the workflow order holds.
@@ -566,11 +574,10 @@ export class BookingClearanceService {
       file,
     });
 
-    if (vesselDepartureDate?.trim()) {
-      await this.bookingsRepository.update(bookingId, {
-        vesselDepartureDate: vesselDepartureDate.trim(),
-      } as never);
-    }
+    await this.bookingsRepository.update(bookingId, {
+      vesselArrivalDate,
+      doCollectedDate,
+    } as never);
 
     if (booking.preClearanceFinalizedAt) {
       await this.workflowService.completeMilestoneForBooking(bookingId, 'DO_COLLECTED', userId);
diff --git a/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts b/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts
index a17406d64..8d26799c5 100644
--- a/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/booking-request.service.ts
@@ -30,18 +30,35 @@ export class BookingRequestService {
     private readonly notifier: ContractNotifierService,
   ) {}
 
-  /** Only GENERAL contracts that bundle customs use the request → GL → clearance flow. */
-  private assertGeneralCustoms(contract: Contract): void {
-    if (
-      contract.contractKind !== 'GENERAL' ||
-      !contract.customsClearingEnabled
-    ) {
+  /**
+   * Shipment requests exist because on a CUSTOMS contract the customer never
+   * books directly — GL Ethiopia does it for them. The request is how the
+   * customer states what to ship and, now, which currency to be invoiced in.
+   *
+   * GENERAL: each request opens its own per-booking clearance instance.
+   * ONE_TIME: clearance already ran at the contract level, so the request only
+   * records the customer's intent; GL creates the single booking from it.
+   */
+  private assertCustomsContract(contract: Contract): void {
+    if (!contract.customsClearingEnabled) {
       throw new BadRequestException(
-        'Shipment requests apply only to general customs-clearance contracts.',
+        'Shipment requests apply only to customs-clearance contracts.',
       );
     }
   }
 
+  /**
+   * Statuses in which a ONE_TIME customs contract may take a shipment request:
+   * both signatures are in and the contract is at (or past) its clearance
+   * phase, but GL has not booked yet.
+   */
+  private static readonly ONE_TIME_REQUESTABLE_STATUSES = [
+    'FULLY_EXECUTED',
+    'AWAITING_CLEARANCE_DOCUMENTS',
+    'CLEARANCE_UNDER_REVIEW',
+    'CLEARANCE_READY_FOR_BOOKING',
+  ];
+
   /** Customer submits a shipment request. */
   async submit(
     contractId: string,
@@ -50,13 +67,35 @@ export class BookingRequestService {
   ): Promise<BookingRequest> {
     const contract = await this.contractsService.findById(contractId);
     await this.contractsService.assertCustomerCanAccessContract(userId, contract);
-    this.assertGeneralCustoms(contract);
+    this.assertCustomsContract(contract);
+    const isOneTime = contract.contractKind === 'ONE_TIME';
+
     if (contract.status === 'CONTRACT_CLOSED') {
       throw new ConflictException(
         'This contract is completed — the full contracted quantity has been booked.',
       );
     }
-    if (contract.status !== 'CONTRACT_ACTIVE') {
+    if (isOneTime) {
+      if (
+        !BookingRequestService.ONE_TIME_REQUESTABLE_STATUSES.includes(
+          contract.status,
+        )
+      ) {
+        throw new ConflictException(
+          'The contract must be fully executed before requesting its shipment.',
+        );
+      }
+      // A one-time contract carries exactly one shipment, so it carries at most
+      // one open request — otherwise GL sees two conflicting currencies.
+      const open = (await this.repo.findForContract(contractId)).find(
+        (r) => r.status === 'PENDING',
+      );
+      if (open) {
+        throw new ConflictException(
+          `Shipment request ${open.reference} is already open on this contract.`,
+        );
+      }
+    } else if (contract.status !== 'CONTRACT_ACTIVE') {
       throw new ConflictException(
         'The contract must be active before requesting a shipment.',
       );
@@ -90,10 +129,14 @@ export class BookingRequestService {
         }
       }
     }
-    await this.contractBookingService.assertRequestWithinCapacity(contract, {
-      containers: dto.containers,
-      bulk: dto.bulk,
-    });
+    // Draw-down capacity is a GENERAL concept — a ONE_TIME contract's single
+    // shipment is bounded by the contract scope itself, checked when GL books.
+    if (!isOneTime) {
+      await this.contractBookingService.assertRequestWithinCapacity(contract, {
+        containers: dto.containers,
+        bulk: dto.bulk,
+      });
+    }
 
     const requestedLines: Freight.RequestedShipmentLines = isContainer
       ? {
@@ -119,10 +162,17 @@ export class BookingRequestService {
     // reviews the documents in the clearance queue and completes the booking
     // (container numbers, VGM, shipment day) once clearance is ready. The
     // instance is created first so a failure leaves no half-linked request.
-    const booking = await this.contractBookingService.initiateForShipmentRequest(
-      contract,
-      { contractRouteId: dto.contractRouteId, userId },
-    );
+    // GENERAL: the request immediately opens a BARE booking instance that runs
+    // per-booking phased customs clearance. ONE_TIME: clearance already ran on
+    // the contract, so there is nothing to open — the request stays PENDING
+    // until GL creates the contract's single booking from it.
+    const booking = isOneTime
+      ? null
+      : await this.contractBookingService.initiateForShipmentRequest(contract, {
+          contractRouteId: dto.contractRouteId,
+          userId,
+          paymentCurrency: dto.paymentCurrency,
+        });
 
     const reference = await this.generateReference();
     const request = await this.repo.create({
@@ -131,9 +181,14 @@ export class BookingRequestService {
       requestedByUserId: userId ?? null,
       contractRouteId: dto.contractRouteId ?? null,
       scheduledDate: dto.scheduledDate ? new Date(dto.scheduledDate) : null,
-      status: 'ACCEPTED',
-      createdBookingId: booking.id,
+      status: booking ? 'ACCEPTED' : 'PENDING',
+      createdBookingId: booking?.id ?? null,
       requestedLines,
+      // Intercity is invoiced in birr whatever the customer picked.
+      paymentCurrency:
+        contract.tradeDirection === 'DOMESTIC'
+          ? 'ETB'
+          : (dto.paymentCurrency ?? contract.paymentCurrency ?? 'USD'),
       notes: dto.notes ?? null,
     } as never);
     this.notifier.shipmentRequestedToStaff(contract, request.id, request.reference);
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
index 8e102e5a1..859c4e391 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-booking.service.ts
@@ -277,7 +277,7 @@ export class ContractBookingService {
       createdByUserId: user?.id ?? null,
       scheduledDate: dto.scheduledDate ? new Date(dto.scheduledDate) : null,
       serviceTypeId: contract.serviceTypeId,
-      paymentCurrency: contract.paymentCurrency,
+      paymentCurrency: this.resolveShipmentCurrency(contract, dto.paymentCurrency),
       contractType: 'NEW',
       customsClearingEnabled: contract.customsClearingEnabled,
       customsClearingAgent: contract.customsClearingAgent ?? null,
@@ -481,7 +481,7 @@ export class ContractBookingService {
           createdByUserId: user?.id ?? null,
           scheduledDate: null,
           serviceTypeId: contract.serviceTypeId,
-          paymentCurrency: contract.paymentCurrency,
+          paymentCurrency: this.resolveShipmentCurrency(contract, null),
           contractType: 'NEW',
           customsClearingEnabled: contract.customsClearingEnabled,
           customsClearingAgent: contract.customsClearingAgent ?? null,
@@ -520,7 +520,12 @@ export class ContractBookingService {
    */
   async initiateForShipmentRequest(
     contract: Contract,
-    opts: { contractRouteId?: string; userId?: string | null },
+    opts: {
+      contractRouteId?: string;
+      userId?: string | null;
+      /** Billing currency the customer chose on the shipment request. */
+      paymentCurrency?: string | null;
+    },
   ): Promise<Booking> {
     const generalCustoms =
       contract.contractKind === 'GENERAL' && Boolean(contract.customsClearingEnabled);
@@ -555,7 +560,7 @@ export class ContractBookingService {
           createdByUserId: opts.userId ?? null,
           scheduledDate: null,
           serviceTypeId: contract.serviceTypeId,
-          paymentCurrency: contract.paymentCurrency,
+          paymentCurrency: this.resolveShipmentCurrency(contract, opts?.paymentCurrency),
           contractType: 'NEW',
           customsClearingEnabled: contract.customsClearingEnabled,
           customsClearingAgent: contract.customsClearingAgent ?? null,
@@ -733,6 +738,13 @@ export class ContractBookingService {
         cargoFreeText: dto.cargoFreeText?.trim() || null,
         cargoTotalWeightVgm: this.resolveBulkTons(dto),
         equipmentReturn: this.resolveShipmentEquipmentReturn(contract, dto),
+        // Completion is where the cargo — and therefore the price — is fixed, so
+        // it is also where the billing currency is chosen. A bare instance was
+        // created before the customer had any figure to look at.
+        paymentCurrency: this.resolveShipmentCurrency(
+          contract,
+          dto.paymentCurrency ?? booking.paymentCurrency,
+        ),
       } as never);
 
       const loaded = await this.bookingsRepository.findByIdWithFiles(booking.id);
@@ -1565,6 +1577,23 @@ export class ContractBookingService {
    *    booking-level override (dto.equipmentReturn ?? contract default) applies.
    * Bulk freight keeps the legacy behaviour untouched.
    */
+  /**
+   * The billing currency for a shipment under this contract.
+   *
+   * A contract quotes in USD only — the currency is a per-shipment choice now.
+   * Precedence: intercity is always ETB (domestic transport is invoiced in
+   * birr), then the customer's explicit choice, then the contract's own
+   * currency, which is USD for contracts created under the current rule and the
+   * grandfathered value for older ones.
+   */
+  private resolveShipmentCurrency(
+    contract: Contract,
+    requested?: string | null,
+  ): string {
+    if (contract.tradeDirection === 'DOMESTIC') return 'ETB';
+    return requested?.trim() || contract.paymentCurrency || 'USD';
+  }
+
   private resolveShipmentEquipmentReturn(
     contract: Contract,
     dto: CreateBookingUnderContractDto,
@@ -1795,7 +1824,7 @@ export class ContractBookingService {
       contractId: contract.id,
       freightType: contract.freightType,
       tradeDirection: contract.tradeDirection,
-      paymentCurrency: contract.paymentCurrency,
+      paymentCurrency: this.resolveShipmentCurrency(contract, dto.paymentCurrency),
       serviceTypeId: contract.serviceTypeId,
       cargoTypeId: this.resolveCargoTypeId(contract, dto),
       isHazardous: this.resolveShipmentHandlingFlag(contract, dto, 'hazardousQuantity'),
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
index 88cb2149b..0ceea38ed 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-clearance.service.ts
@@ -1,4 +1,9 @@
-import { BadRequestException, ConflictException, Injectable } from '@nestjs/common';
+import {
+  BadRequestException,
+  ConflictException,
+  Injectable,
+  NotFoundException,
+} from '@nestjs/common';
 import {
   ContractDocPhase,
   type ClearanceFinalInvoiceSummary,
@@ -13,7 +18,10 @@ import { FilesService } from '../files/files.service';
 import { ContractsRepository } from './contracts.repository';
 import { ContractsService, PaginatedContracts } from './contracts.service';
 import { BookingsService } from '../bookings/bookings.service';
-import { contractClearanceCodes } from './contract-clearance.util';
+import {
+  assertDoCollectionDates,
+  contractClearanceCodes,
+} from './contract-clearance.util';
 import { ClearanceWorkflowService } from './clearance-workflow.service';
 import { ClearanceMilestoneService } from './clearance-milestone.service';
 import { ContractNotifierService } from './contract-notifier.service';
@@ -72,9 +80,23 @@ export interface ContractClearanceView {
     blockedReason?: string | null;
   } | null;
   dutyRequired?: boolean | null;
+  /**
+   * Pre-declaration handshake with GL Djibouti: who will handle the shipment in
+   * transit. `name` is null until Djibouti answers, and the declaration step is
+   * shut until it is set.
+   */
+  transitAssignee?: {
+    requestedAt: string | null;
+    requestNote: string | null;
+    name: string | null;
+    assignedAt: string | null;
+  } | null;
   roHold?: boolean;
   roHoldReason?: string | null;
   vesselDepartureDate?: string | null;
+  /** Import DO dates recorded by GL Djibouti on upload. */
+  vesselArrivalDate?: string | null;
+  doCollectedDate?: string | null;
   roAmendmentRequestedAt?: string | null;
   bookingReady?: boolean;
   preClearanceFinalized?: boolean;
@@ -98,6 +120,16 @@ export interface ContractClearanceView {
     declarationSerial?: string | null;
     noticeFile?: { id: string; name: string; url: string } | null;
   } | null;
+  /**
+   * The customer's open objection to the advised duty — present only while GL
+   * has not re-advised (the advice milestone is back to PENDING). `rounds` is
+   * how many times it has been sent back, so both sides can see the loop.
+   */
+  dutyDispute?: {
+    note: string;
+    raisedAt: string;
+    rounds: number;
+  } | null;
   workflowFiles?: ReturnType<typeof buildWorkflowFiles>;
   /** Import post-allocation T1 transit document state (null until a booking is linked). */
   t1?: ClearanceT1State | null;
@@ -247,6 +279,19 @@ export class ContractClearanceService {
     contract = await this.reconcilePrematureBookingReady(contractId, contract, boundary);
     const phase = this.workflowService.resolvePhase(contract, cycle, milestones);
     const dutyAdvice = this.buildDutyAdvice(files, milestones);
+    const dutyDispute = await this.buildDutyDispute(contractId, milestones);
+    const transitAssignee = cycle
+      ? {
+          requestedAt: cycle.transitAssigneeRequestedAt
+            ? cycle.transitAssigneeRequestedAt.toISOString()
+            : null,
+          requestNote: cycle.transitAssigneeRequestNote ?? null,
+          name: cycle.transitAssigneeName ?? null,
+          assignedAt: cycle.transitAssigneeAssignedAt
+            ? cycle.transitAssigneeAssignedAt.toISOString()
+            : null,
+        }
+      : null;
     let workflowFiles = buildWorkflowFiles(
       files,
       contract.tradeDirection ?? 'IMPORT',
@@ -361,6 +406,8 @@ export class ContractClearanceService {
       roHold: Boolean(cycle?.roHoldReason),
       roHoldReason: cycle?.roHoldReason ?? null,
       vesselDepartureDate: cycle?.vesselDepartureDate ?? null,
+      vesselArrivalDate: cycle?.vesselArrivalDate ?? null,
+      doCollectedDate: cycle?.doCollectedDate ?? null,
       roAmendmentRequestedAt: cycle?.roAmendmentRequestedAt
         ? cycle.roAmendmentRequestedAt.toISOString()
         : null,
@@ -373,6 +420,8 @@ export class ContractClearanceService {
       linkedBookingReviewNote,
       linkedBookingScheduledDate,
       dutyAdvice,
+      dutyDispute,
+      transitAssignee,
       workflowFiles,
       t1,
       train,
@@ -429,6 +478,32 @@ export class ContractClearanceService {
     };
   }
 
+  /**
+   * The customer's duty objection, but only while it is still OPEN — i.e. the
+   * advice milestone sits back at PENDING because nobody has re-advised yet.
+   * Re-advising completes that milestone again, which closes the dispute here
+   * without any extra state to keep in sync; the notes stay as the audit trail
+   * and their count is the round number.
+   */
+  private async buildDutyDispute(
+    contractId: string,
+    milestones: ClearanceMilestone[],
+  ): Promise<ContractClearanceView['dutyDispute']> {
+    const advised = milestones.find((m) => m.milestoneCode === 'DUTY_TAXES_ADVISED');
+    if (!advised || advised.status === 'COMPLETED') return null;
+    const notes = await this.contractsRepository.findReviewNotes(
+      contractId,
+      'DUTY_DISPUTE',
+    );
+    const latest = notes[0];
+    if (!latest) return null;
+    return {
+      note: latest.body,
+      raisedAt: latest.createdAt.toISOString(),
+      rounds: notes.length,
+    };
+  }
+
   /**
    * True when every REQUIRED customer-input field has an APPROVED review row in
    * the current cycle. The 100% gate before clearance can be finalized.
@@ -654,6 +729,92 @@ export class ContractClearanceService {
     return this.applyReview(contractId, fileKey, status, staffId, 'OPERATIONS', note);
   }
 
+  /**
+   * GL corrects a clearance document in place instead of bouncing it back to
+   * the customer. The customer's upload is NOT lost — it is retired into the
+   * document's version history, stamped with who replaced it and why — and the
+   * new version starts unreviewed, so GL still has to approve it (or query it)
+   * before clearance can be finalized.
+   *
+   * Use this for the small fixes staff can make faster than the customer can
+   * (a wrong page order, a missing stamp scan); a query is still the right tool
+   * when only the customer can produce the correct document.
+   */
+  async replaceDocument(
+    contractId: string,
+    fileKey: string,
+    file: Express.Multer.File,
+    staffId: string,
+    reason?: string,
+  ): Promise<Contract> {
+    const contract = await this.contractsService.findById(contractId);
+    this.assertClearanceReviewableStatus(contract);
+    if (!file) throw new BadRequestException('No replacement file uploaded');
+    if (!reason?.trim()) {
+      throw new BadRequestException(
+        'Say why the document is being replaced — it is kept on the file history.',
+      );
+    }
+
+    const cycle = await this.contractsRepository.currentCycle(contractId);
+    if (this.isPhasedCustoms(contract) && cycle?.preClearanceFinalizedAt) {
+      throw new BadRequestException(
+        'Documents cannot be changed after pre-clearance is finalized.',
+      );
+    }
+
+    const existing = await this.filesService.findByCode(
+      contractId,
+      'contracts',
+      fileKey,
+    );
+    if (!existing) {
+      throw new NotFoundException(
+        `No document is stored under "${fileKey}" on this contract.`,
+      );
+    }
+
+    await this.filesService.upsertByCode(
+      { resourceId: contractId, resource: 'contracts', code: fileKey, file },
+      { userId: staffId, reason: reason.trim() },
+    );
+
+    // A fresh version is unreviewed by definition: clear any earlier verdict so
+    // the corrected file is signed off explicitly rather than inheriting a tick.
+    const { inputCode, outputCode } = contractClearanceCodes(contract);
+    const reviews = await this.contractsRepository.findDocumentReviews(
+      contractId,
+      cycle?.id ?? null,
+    );
+    const settingCode =
+      reviews.find((r) => r.fileKey === fileKey)?.settingCode ??
+      (fileKey.startsWith('custom_') ? 'custom' : (inputCode ?? outputCode ?? 'custom'));
+    await this.contractsRepository.setDocumentReviewStatus({
+      contractId,
+      clearanceCycleId: cycle?.id ?? null,
+      settingCode,
+      fileKey,
+      status: 'PENDING',
+      staffId,
+      note: `Replaced by staff: ${reason.trim()}`,
+    });
+
+    await this.contractsRepository.createReviewNote(
+      contractId,
+      `Document "${fileKey}" replaced by staff: ${reason.trim()}`,
+      'STAFF_NOTE',
+      staffId,
+      'GL_ET',
+    );
+
+    return this.contractsService.findById(contractId);
+  }
+
+  /** Every stored version of one clearance document, newest first. */
+  async documentVersions(contractId: string, fileKey: string) {
+    return this.filesService.versionHistory(contractId, 'contracts', fileKey);
+  }
+
   private async applyReview(
     contractId: string,
     fileKey: string,
@@ -968,6 +1129,68 @@ export class ContractClearanceService {
   // ── Phased clearance actions (ONE_TIME customs, Phase 1) ───────────────────
 
   /** Sync DOCUMENTS_APPROVED when reviews are done but the milestone row lags. */
+  /**
+   * GL Ethiopia asks Djibouti to name the officer who will handle the shipment
+   * in transit. Nothing else moves until Djibouti answers — the declaration is
+   * gated on it — so this is the first thing ET does once the documents are
+   * approved. Re-requesting is allowed (a nudge) and simply restamps the ask.
+   */
+  async requestTransitAssignee(
+    contractId: string,
+    note: string | undefined,
+    userId?: string,
+  ): Promise<Contract> {
+    const contract = await this.contractsService.findById(contractId);
+    this.assertPhasedCustoms(contract);
+    const cycle = await this.contractsRepository.currentCycle(contractId);
+    if (!cycle) throw new BadRequestException('No clearance cycle found');
+
+    await this.contractsRepository.updateCycle(cycle.id, {
+      transitAssigneeRequestedAt: new Date(),
+      transitAssigneeRequestedByUserId: userId ?? null,
+      transitAssigneeRequestNote: note?.trim() || null,
+    });
+
+    const updated = await this.contractsService.findById(contractId);
+    this.notifier.transitAssigneeRequested(updated, note?.trim() ?? null);
+    return updated;
+  }
+
+  /**
+   * GL Djibouti names the transit officer — free text, because the person is
+   * not a platform user. Answering unblocks the declaration for Ethiopia. A
+   * later call overwrites the name (reassignment) and re-notifies.
+   */
+  async assignTransitAssignee(
+    contractId: string,
+    assignee: string,
+    userId?: string,
+  ): Promise<Contract> {
+    const contract = await this.contractsService.findById(contractId);
+    this.assertPhasedCustoms(contract);
+    if (!assignee?.trim()) {
+      throw new BadRequestException('Name the officer who will handle the transit.');
+    }
+    const cycle = await this.contractsRepository.currentCycle(contractId);
+    if (!cycle) throw new BadRequestException('No clearance cycle found');
+    if (!cycle.transitAssigneeRequestedAt) {
+      throw new BadRequestException(
+        'GL Ethiopia has not requested a transit assignee for this clearance yet.',
+      );
+    }
+
+    const previous = cycle.transitAssigneeName ?? null;
+    await this.contractsRepository.updateCycle(cycle.id, {
+      transitAssigneeName: assignee.trim(),
+      transitAssigneeAssignedAt: new Date(),
+      transitAssigneeAssignedByUserId: userId ?? null,
+    });
+
+    const updated = await this.contractsService.findById(contractId);
+    this.notifier.transitAssigneeAssigned(updated, assignee.trim(), previous);
+    return updated;
+  }
+
   private async ensureDeclarationPrerequisites(
     contractId: string,
     contract: Contract,
@@ -978,6 +1201,16 @@ export class ContractClearanceService {
         'All required customer documents must be approved before uploading a declaration.',
       );
     }
+    // The transit officer must be named by Djibouti first — the declaration is
+    // filed against whoever will physically handle the shipment there.
+    const cycle = await this.contractsRepository.currentCycle(contractId);
+    if (!cycle?.transitAssigneeName) {
+      throw new BadRequestException(
+        cycle?.transitAssigneeRequestedAt
+          ? 'GL Djibouti has not assigned the transit officer yet — the declaration cannot be filed until they do.'
+          : 'Request a transit assignee from GL Djibouti before filing the customs declaration.',
+      );
+    }
     const milestones = await this.workflowService.listMilestones(contractId);
     const docsApproved = milestones.find((m) => m.milestoneCode === 'DOCUMENTS_APPROVED');
     if (docsApproved?.status !== 'COMPLETED' && docsApproved?.status !== 'SKIPPED') {
@@ -1084,6 +1317,67 @@ export class ContractClearanceService {
     return this.contractsService.findById(contractId);
   }
 
+  /**
+   * The customer disagrees with the advised duty & tax and asks GL Ethiopia to
+   * correct it. Nothing is paid; the advice milestone reopens so the Duty & tax
+   * step becomes actionable again on the GL clearance page, with the customer's
+   * message shown beside it. GL re-advises (same endpoint as the first time),
+   * which closes the dispute — the loop may run as many rounds as it takes.
+   */
+  async disputeDuty(
+    contractId: string,
+    note: string,
+    userId?: string,
+  ): Promise<Contract> {
+    const contract = await this.contractsService.findById(contractId);
+    this.assertPhasedCustoms(contract);
+    if (contract.tradeDirection !== 'IMPORT') {
+      throw new BadRequestException('Duty applies only to import contracts.');
+    }
+    if (!note?.trim()) {
+      throw new BadRequestException(
+        'Say what is wrong with the advised amount so GL can correct it.',
+      );
+    }
+
+    const cycle = await this.contractsRepository.currentCycle(contractId);
+    if (!cycle?.dutyRequired) {
+      throw new BadRequestException('Duty/tax is not required for this clearance.');
+    }
+    const milestones = await this.workflowService.listMilestones(contractId);
+    const byCode = new Map(milestones.map((m) => [m.milestoneCode, m]));
+    if (byCode.get('DUTY_TAXES_ADVISED')?.status !== 'COMPLETED') {
+      throw new BadRequestException(
+        'There is no advised duty amount to dispute yet.',
+      );
+    }
+    // Once the slip is in, the money is paid — a dispute then is a refund
+    // conversation, not a re-advice.
+    if (byCode.get('DUTY_TAX_PAID')?.status === 'COMPLETED') {
+      throw new BadRequestException(
+        'The duty payment slip has already been submitted — contact GL Ethiopia directly.',
+      );
+    }
+
+    await this.contractsRepository.createReviewNote(
+      contractId,
+      note.trim(),
+      'DUTY_DISPUTE',
+      userId,
+      'CUSTOMER',
+    );
+    // Back to GL: reopening the milestone is what re-arms the Duty & tax step
+    // (the stepper picks its active step from milestone completion).
+    await this.milestoneService.reopenForContract(contractId, 'DUTY_TAXES_ADVISED');
+    await this.contractsRepository.updateCycle(cycle.id, {
+      currentPhase: ContractDocPhase.GlEtOutput,
+    });
+
+    const updated = await this.contractsService.findById(contractId);
+    this.notifier.dutyDisputed(updated, note.trim());
+    return updated;
+  }
+
   async uploadDutySlip(
     contractId: string,
     file: Express.Multer.File,
@@ -1198,7 +1492,7 @@ export class ContractClearanceService {
     contractId: string,
     file: Express.Multer.File,
     userId?: string,
-    vesselDepartureDate?: string,
+    dates?: { vesselArrivalDate?: string; doCollectedDate?: string },
   ): Promise<Contract> {
     const contract = await this.contractsService.findById(contractId);
     this.assertPhasedCustoms(contract);
@@ -1208,6 +1502,8 @@ export class ContractClearanceService {
 
     if (!file) throw new BadRequestException('No Delivery Order uploaded');
 
+    const { vesselArrivalDate, doCollectedDate } = assertDoCollectionDates(dates);
+
     // DO upload is deliberately un-gated: GL Djibouti may attach it at any point,
     // any file type. The DO_COLLECTED milestone (and booking readiness) still waits
     // for GL Ethiopia to finalize pre-clearance so the workflow order holds.
@@ -1219,9 +1515,10 @@ export class ContractClearanceService {
     });
 
     const cycle = await this.contractsRepository.currentCycle(contractId);
-    if (cycle && vesselDepartureDate?.trim()) {
+    if (cycle) {
       await this.contractsRepository.updateCycle(cycle.id, {
-        vesselDepartureDate: vesselDepartureDate.trim(),
+        vesselArrivalDate,
+        doCollectedDate,
       });
     }
     if (cycle?.preClearanceFinalizedAt) {
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-clearance.util.ts b/apps/edr-freight-api/src/modules/contracts/contract-clearance.util.ts
index 2d26f51dc..512ce5288 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-clearance.util.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-clearance.util.ts
@@ -1,3 +1,5 @@
+import { BadRequestException } from '@nestjs/common';
+
 import { Contract } from './entities/contract.entity';
 import { INTERCITY_DOCUMENTS_SETTING_CODE } from '../bookings/clearance.util';
 
@@ -84,3 +86,47 @@ export function contractClearanceCodes(contract: Contract): {
     includesCustoms,
   };
 }
+
+/**
+ * Djibouti GL cannot record a Delivery Order without saying WHEN the vessel
+ * arrived and WHEN the DO was collected — the file alone leaves the import
+ * timeline unauditable. Shared by the contract and per-booking DO uploads so
+ * one endpoint can never be laxer than the other.
+ *
+ * Returns the normalized `YYYY-MM-DD` pair; throws if either is missing,
+ * unparseable, or the DO predates the vessel's arrival.
+ */
+export function assertDoCollectionDates(dates?: {
+  vesselArrivalDate?: string;
+  doCollectedDate?: string;
+}): { vesselArrivalDate: string; doCollectedDate: string } {
+  const vesselArrivalDate = normalizeDoDate(
+    dates?.vesselArrivalDate,
+    'Vessel arrival date',
+  );
+  const doCollectedDate = normalizeDoDate(
+    dates?.doCollectedDate,
+    'DO collected date',
+  );
+
+  if (doCollectedDate < vesselArrivalDate) {
+    throw new BadRequestException(
+      'DO collected date cannot be earlier than the vessel arrival date.',
+    );
+  }
+
+  return { vesselArrivalDate, doCollectedDate };
+}
+
+/** `YYYY-MM-DD` or throw — the column is a DATE, so time zones never enter. */
+function normalizeDoDate(value: string | undefined, label: string): string {
+  const trimmed = value?.trim();
+  if (!trimmed) {
+    throw new BadRequestException(`${label} is required to upload a Delivery Order.`);
+  }
+  const date = trimmed.slice(0, 10);
+  if (!/^\d{4}-\d{2}-\d{2}$/.test(date) || Number.isNaN(Date.parse(date))) {
+    throw new BadRequestException(`${label} is not a valid date.`);
+  }
+  return date;
+}
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-document-diff.util.ts b/apps/edr-freight-api/src/modules/contracts/contract-document-diff.util.ts
index 154777aea..ac2c12075 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-document-diff.util.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-document-diff.util.ts
@@ -25,7 +25,18 @@ export type ContractDocumentChange =
       toOrder: number;
     }
   | { kind: 'DOCUMENT_TITLE_CHANGED'; title: string; fromTitle: string | null }
-  | { kind: 'WHEREAS_CHANGED'; added: number; removed: number };
+  | { kind: 'WHEREAS_CHANGED'; added: number; removed: number }
+  /**
+   * A contract field (not a document article) changed — the customer editing a
+   * DRAFT/CHANGES_REQUESTED contract, e.g. its route, cargo or service type.
+   */
+  | {
+      kind: 'FIELD_CHANGED';
+      field: string;
+      label: string;
+      from: string | null;
+      to: string | null;
+    };
 
 type SnapshotLike = Pick<
   ContractDocumentSnapshot,
@@ -134,6 +145,60 @@ export function diffSnapshots(
   return changes;
 }
 
+/** Human label per audited contract field, in the order they read on the form. */
+export const CONTRACT_FIELD_LABELS: Record<string, string> = {
+  contractKind: 'Contract kind',
+  tradeDirection: 'Trade direction',
+  freightType: 'Freight type',
+  serviceType: 'Service type',
+  paymentCurrency: 'Payment currency',
+  contractType: 'Contract type',
+  isHazardous: 'Hazardous',
+  hazardClass: 'Hazard class',
+  unNumber: 'UN number',
+  isReefer: 'Reefer',
+  equipmentReturn: 'Equipment return',
+  customsClearingAgent: 'Customs clearing agent',
+  firstMilePickupAddress: 'First-mile pickup address',
+  lastMileDeliveryAddress: 'Last-mile delivery address',
+  routes: 'Routes',
+  cargoScope: 'Cargo scope',
+};
+
+/** Render a field value for the audit trail — never "[object Object]". */
+function displayValue(value: unknown): string | null {
+  if (value === null || value === undefined || value === '') return null;
+  if (typeof value === 'boolean') return value ? 'Yes' : 'No';
+  return String(value);
+}
+
+/**
+ * Compare two flat maps of contract fields and report what changed. Only keys
+ * present in `after` are considered, so a partial update never reports the
+ * fields it did not touch.
+ */
+export function diffContractFields(
+  before: Record<string, unknown>,
+  after: Record<string, unknown>,
+): ContractDocumentChange[] {
+  const changes: ContractDocumentChange[] = [];
+
+  for (const [field, nextRaw] of Object.entries(after)) {
+    const next = displayValue(nextRaw);
+    const previous = displayValue(before[field]);
+    if (next === previous) continue;
+    changes.push({
+      kind: 'FIELD_CHANGED',
+      field,
+      label: CONTRACT_FIELD_LABELS[field] ?? field,
+      from: previous,
+      to: next,
+    });
+  }
+
+  return changes;
+}
+
 /** Short human summary of a change set, e.g. "2 articles edited, 1 article added". */
 export function summarizeChanges(changes: ContractDocumentChange[]): string {
   if (changes.length === 0) return 'No changes';
@@ -148,6 +213,7 @@ export function summarizeChanges(changes: ContractDocumentChange[]): string {
 
   const counts = new Map<string, number>();
   const parts: string[] = [];
+  const fields: string[] = [];
 
   for (const change of changes) {
     const verb = articleVerbs[change.kind];
@@ -157,9 +223,19 @@ export function summarizeChanges(changes: ContractDocumentChange[]): string {
       parts.push('document title changed');
     } else if (change.kind === 'WHEREAS_CHANGED') {
       parts.push('recitals changed');
+    } else if (change.kind === 'FIELD_CHANGED') {
+      fields.push(change.label.toLowerCase());
     }
   }
 
+  if (fields.length > 0) {
+    parts.push(
+      fields.length <= 3
+        ? `${fields.join(', ')} changed`
+        : `${fields.length} contract fields changed`,
+    );
+  }
+
   const articleParts = [...counts.entries()].map(
     ([verb, count]) => `${count} article${count === 1 ? '' : 's'} ${verb}`,
   );
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-document-history.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-document-history.service.ts
index 2808ea6cf..e38f737c6 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-document-history.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-document-history.service.ts
@@ -1,8 +1,12 @@
 import { Injectable, Logger } from '@nestjs/common';
-import { InjectRepository } from '@nestjs/typeorm';
-import { Repository } from 'typeorm';
+import { InjectDataSource, InjectRepository } from '@nestjs/typeorm';
+import { DataSource, Repository } from 'typeorm';
 
-import { diffSnapshots, summarizeChanges } from './contract-document-diff.util';
+import {
+  ContractDocumentChange,
+  diffSnapshots,
+  summarizeChanges,
+} from './contract-document-diff.util';
 import { ContractDocumentRevision } from './entities/contract-document-revision.entity';
 import type { ContractDocumentSnapshot } from './entities/contract.entity';
 
@@ -12,6 +16,39 @@ export interface RecordRevisionInput {
   after: ContractDocumentSnapshot | null;
   actorId?: string | null;
   actorRole?: string | null;
+  actorName?: string | null;
+  stepId?: string | null;
+}
+
+/**
+ * `iam.users.name` is a localized object ({ en, am, … }), not a string — a
+ * plain `String(name)` there yields "[object Object]" in the audit trail.
+ */
+interface IamUserRow {
+  name?: Record<string, string> | string | null;
+  username?: string | null;
+  email?: string | null;
+}
+
+/** Best display name for a user row: English label → any locale → login → email. */
+function pickUserName(user: IamUserRow): string | null {
+  const { name } = user;
+  if (typeof name === 'string' && name.trim()) return name.trim();
+  if (name && typeof name === 'object') {
+    const localized =
+      name.en ?? Object.values(name).find((v) => typeof v === 'string' && v.trim());
+    if (localized?.trim()) return localized.trim();
+  }
+  return user.username?.trim() || user.email?.trim() || null;
+}
+
+/** Pre-computed changes (contract fields), rather than a document diff. */
+export interface RecordChangesInput {
+  contractId: string;
+  changes: ContractDocumentChange[];
+  actorId?: string | null;
+  actorRole?: string | null;
+  actorName?: string | null;
   stepId?: string | null;
 }
 
@@ -22,6 +59,7 @@ export class ContractDocumentHistoryService {
   constructor(
     @InjectRepository(ContractDocumentRevision)
     private readonly revisionRepo: Repository<ContractDocumentRevision>,
+    @InjectDataSource() private readonly dataSource: DataSource,
   ) {}
 
   /**
@@ -30,18 +68,32 @@ export class ContractDocumentHistoryService {
    * and swallowed. A no-op edit records nothing.
    */
   async record(input: RecordRevisionInput): Promise<void> {
+    return this.recordChanges({
+      ...input,
+      changes: diffSnapshots(input.before, input.after),
+    });
+  }
+
+  /**
+   * Append a revision from an already-computed change set — the contract-field
+   * path, where there is no document snapshot to diff. Same best-effort
+   * contract as {@link record}: a no-op change set records nothing, and a
+   * failure here never breaks the edit that triggered it.
+   */
+  async recordChanges(input: RecordChangesInput): Promise<void> {
     try {
-      const changes = diffSnapshots(input.before, input.after);
-      if (changes.length === 0) return;
+      if (input.changes.length === 0) return;
 
       await this.revisionRepo.save(
         this.revisionRepo.create({
           contractId: input.contractId,
           actorId: input.actorId ?? null,
           actorRole: input.actorRole ?? null,
+          actorName:
+            input.actorName ?? (await this.resolveActorName(input.actorId)),
           stepId: input.stepId ?? null,
-          summary: summarizeChanges(changes),
-          changes,
+          summary: summarizeChanges(input.changes),
+          changes: input.changes,
         }),
       );
     } catch (err) {
@@ -51,11 +103,62 @@ export class ContractDocumentHistoryService {
     }
   }
 
+  /**
+   * Name for the acting user. `iam.users` is owned by the auth system and has
+   * no entity here, so it is read directly; a miss is not an error — the trail
+   * still carries the id, role and timestamp.
+   */
+  private async resolveActorName(
+    actorId?: string | null,
+  ): Promise<string | null> {
+    if (!actorId) return null;
+    const names = await this.resolveActorNames([actorId]);
+    return names.get(actorId) ?? null;
+  }
+
+  /** Batched {@link resolveActorName} — one query for a whole revision list. */
+  private async resolveActorNames(
+    actorIds: string[],
+  ): Promise<Map<string, string>> {
+    const resolved = new Map<string, string>();
+    const ids = [...new Set(actorIds.filter(Boolean))];
+    if (ids.length === 0) return resolved;
+
+    try {
+      const rows = (await this.dataSource.query(
+        `SELECT id, name, username, email FROM iam.users WHERE id = ANY($1::uuid[])`,
+        [ids],
+      )) as Array<IamUserRow & { id: string }>;
+      for (const row of rows) {
+        const name = pickUserName(row);
+        if (name) resolved.set(row.id, name);
+      }
+    } catch (err) {
+      this.logger.warn(`Could not resolve actor names: ${String(err)}`);
+    }
+    return resolved;
+  }
+
   /** Revision history for a contract, newest first. */
-  list(contractId: string): Promise<ContractDocumentRevision[]> {
-    return this.revisionRepo.find({
+  async list(contractId: string): Promise<ContractDocumentRevision[]> {
+    const revisions = await this.revisionRepo.find({
       where: { contractId },
       order: { createdAt: 'DESC' },
     });
+
+    // Rows written before actor_name existed still carry an actor_id — resolve
+    // those for display (one query for the whole list) rather than backfilling.
+    const missing = revisions
+      .filter((r) => !r.actorName && r.actorId)
+      .map((r) => r.actorId as string);
+    if (missing.length === 0) return revisions;
+
+    const names = await this.resolveActorNames(missing);
+    for (const revision of revisions) {
+      if (!revision.actorName && revision.actorId) {
+        revision.actorName = names.get(revision.actorId) ?? null;
+      }
+    }
+    return revisions;
   }
 }
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-duty-dispute.spec.ts b/apps/edr-freight-api/src/modules/contracts/contract-duty-dispute.spec.ts
new file mode 100644
index 000000000..0ba682294
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/contract-duty-dispute.spec.ts
@@ -0,0 +1,164 @@
+import { BadRequestException } from '@nestjs/common';
+
+import { ContractClearanceService } from './contract-clearance.service';
+import type { Contract } from './entities/contract.entity';
+
+/**
+ * The duty advice → dispute → re-advice loop. GL Ethiopia advises an amount;
+ * the customer either pays it or sends it back with a reason. Sending it back
+ * reopens the advice milestone — that is what puts the Duty & tax step back in
+ * GL's hands — and the round can repeat until the amount is agreed.
+ */
+describe('ContractClearanceService — duty dispute', () => {
+  const contract = (over: Partial<Contract> = {}): Contract =>
+    ({
+      id: 'ctr-1',
+      reference: 'CTR-2026-00042',
+      tradeDirection: 'IMPORT',
+      customsClearingEnabled: true,
+      contractKind: 'ONE_TIME',
+      ...over,
+    }) as Contract;
+
+  const milestone = (code: string, status: string) =>
+    ({ milestoneCode: code, status }) as never;
+
+  let repo: {
+    currentCycle: jest.Mock;
+    createReviewNote: jest.Mock;
+    updateCycle: jest.Mock;
+    findReviewNotes: jest.Mock;
+  };
+  let contractsService: { findById: jest.Mock };
+  let workflowService: { listMilestones: jest.Mock };
+  let milestoneService: { reopenForContract: jest.Mock };
+  let notifier: { dutyDisputed: jest.Mock };
+  let service: ContractClearanceService;
+
+  const build = (milestones: unknown[]) => {
+    workflowService.listMilestones.mockResolvedValue(milestones);
+  };
+
+  beforeEach(() => {
+    repo = {
+      currentCycle: jest.fn().mockResolvedValue({ id: 'cyc-1', dutyRequired: true }),
+      createReviewNote: jest.fn().mockResolvedValue(undefined),
+      updateCycle: jest.fn().mockResolvedValue(undefined),
+      findReviewNotes: jest.fn().mockResolvedValue([]),
+    };
+    contractsService = { findById: jest.fn().mockResolvedValue(contract()) };
+    workflowService = { listMilestones: jest.fn().mockResolvedValue([]) };
+    milestoneService = { reopenForContract: jest.fn().mockResolvedValue(undefined) };
+    notifier = { dutyDisputed: jest.fn() };
+
+    service = new ContractClearanceService(
+      repo as never,
+      contractsService as never,
+      {} as never, // bookingsService
+      {} as never, // filesService
+      {} as never, // fileUploadSettingsService
+      workflowService as never,
+      milestoneService as never,
+      {} as never, // dropdownSettingsService
+      {} as never, // glOperationsService
+      notifier as never,
+    );
+    build([
+      milestone('DUTY_TAXES_ADVISED', 'COMPLETED'),
+      milestone('DUTY_TAX_PAID', 'PENDING'),
+    ]);
+  });
+
+  it('records the objection and hands the step back to GL', async () => {
+    await service.disputeDuty('ctr-1', '  Declared value is wrong  ', 'user-1');
+
+    expect(repo.createReviewNote).toHaveBeenCalledWith(
+      'ctr-1',
+      'Declared value is wrong',
+      'DUTY_DISPUTE',
+      'user-1',
+      'CUSTOMER',
+    );
+    // Reopening the advice milestone is what re-arms the Duty & tax step.
+    expect(milestoneService.reopenForContract).toHaveBeenCalledWith(
+      'ctr-1',
+      'DUTY_TAXES_ADVISED',
+    );
+    expect(repo.updateCycle).toHaveBeenCalledWith('cyc-1', {
+      currentPhase: 'GL_ET_OUTPUT',
+    });
+  });
+
+  it('tells GL Ethiopia, not the customer', async () => {
+    await service.disputeDuty('ctr-1', 'Too high', 'user-1');
+    expect(notifier.dutyDisputed).toHaveBeenCalledWith(
+      expect.objectContaining({ id: 'ctr-1' }),
+      'Too high',
+    );
+  });
+
+  it('requires a reason — GL cannot correct an unexplained objection', async () => {
+    await expect(service.disputeDuty('ctr-1', '   ')).rejects.toBeInstanceOf(
+      BadRequestException,
+    );
+    expect(milestoneService.reopenForContract).not.toHaveBeenCalled();
+  });
+
+  it('refuses when nothing has been advised yet', async () => {
+    build([milestone('DUTY_TAXES_ADVISED', 'PENDING')]);
+    await expect(service.disputeDuty('ctr-1', 'Too high')).rejects.toThrow(
+      /no advised duty amount/i,
+    );
+  });
+
+  it('refuses once the payment slip is in — that is a refund, not a re-advice', async () => {
+    build([
+      milestone('DUTY_TAXES_ADVISED', 'COMPLETED'),
+      milestone('DUTY_TAX_PAID', 'COMPLETED'),
+    ]);
+    await expect(service.disputeDuty('ctr-1', 'Too high')).rejects.toThrow(
+      /already been submitted/i,
+    );
+  });
+
+  it('refuses when duty was never required for this clearance', async () => {
+    repo.currentCycle.mockResolvedValue({ id: 'cyc-1', dutyRequired: false });
+    await expect(service.disputeDuty('ctr-1', 'Too high')).rejects.toThrow(
+      /not required/i,
+    );
+  });
+
+  describe('the view', () => {
+    const buildDispute = (milestones: unknown[]) =>
+      (
+        service as unknown as {
+          buildDutyDispute: (id: string, m: unknown[]) => Promise<unknown>;
+        }
+      ).buildDutyDispute('ctr-1', milestones);
+
+    it('shows the objection while GL still owes a corrected advice', async () => {
+      repo.findReviewNotes.mockResolvedValue([
+        { body: 'Second look please', createdAt: new Date('2026-07-20T09:00:00Z') },
+        { body: 'First objection', createdAt: new Date('2026-07-18T09:00:00Z') },
+      ]);
+
+      const dispute = await buildDispute([
+        milestone('DUTY_TAXES_ADVISED', 'PENDING'),
+      ]);
+
+      expect(dispute).toMatchObject({ note: 'Second look please', rounds: 2 });
+    });
+
+    it('clears itself once GL re-advises', async () => {
+      repo.findReviewNotes.mockResolvedValue([
+        { body: 'First objection', createdAt: new Date('2026-07-18T09:00:00Z') },
+      ]);
+
+      const dispute = await buildDispute([
+        milestone('DUTY_TAXES_ADVISED', 'COMPLETED'),
+      ]);
+
+      expect(dispute).toBeNull();
+    });
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-field-diff.spec.ts b/apps/edr-freight-api/src/modules/contracts/contract-field-diff.spec.ts
new file mode 100644
index 000000000..8726f6c64
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/contract-field-diff.spec.ts
@@ -0,0 +1,89 @@
+import {
+  diffContractFields,
+  summarizeChanges,
+} from './contract-document-diff.util';
+
+/**
+ * The contract-field audit runs on the customer's own edits, so it has to be
+ * exact: never report a field the edit did not touch, and never render a value
+ * as "[object Object]" or "true" in the trail a reviewer reads.
+ */
+describe('diffContractFields', () => {
+  it('reports only the fields that actually changed', () => {
+    const changes = diffContractFields(
+      { freightType: 'BULK', paymentCurrency: 'USD', isReefer: false },
+      { freightType: 'CONTAINER', paymentCurrency: 'USD', isReefer: false },
+    );
+
+    expect(changes).toEqual([
+      {
+        kind: 'FIELD_CHANGED',
+        field: 'freightType',
+        label: 'Freight type',
+        from: 'BULK',
+        to: 'CONTAINER',
+      },
+    ]);
+  });
+
+  it('renders booleans as Yes/No, not true/false', () => {
+    const [change] = diffContractFields({ isHazardous: false }, { isHazardous: true });
+
+    expect(change).toMatchObject({ label: 'Hazardous', from: 'No', to: 'Yes' });
+  });
+
+  it('treats null, undefined and empty string as "not set"', () => {
+    expect(diffContractFields({ unNumber: null }, { unNumber: '' })).toEqual([]);
+    expect(diffContractFields({ unNumber: undefined }, { unNumber: null })).toEqual([]);
+
+    const [set] = diffContractFields({ unNumber: null }, { unNumber: 'UN1234' });
+    expect(set).toMatchObject({ from: null, to: 'UN1234' });
+  });
+
+  it('ignores fields absent from the update', () => {
+    // A partial edit must not report the fields it never sent.
+    expect(diffContractFields({ freightType: 'BULK', isReefer: true }, {})).toEqual([]);
+  });
+
+  it('records a route swap that keeps the same lane count', () => {
+    const [change] = diffContractFields(
+      { routes: 'Nagad → Mojo' },
+      { routes: 'Nagad → Adama' },
+    );
+
+    expect(change).toMatchObject({
+      label: 'Routes',
+      from: 'Nagad → Mojo',
+      to: 'Nagad → Adama',
+    });
+  });
+
+  it('summarises field changes by name, and by count once there are many', () => {
+    const few = diffContractFields(
+      { freightType: 'BULK', paymentCurrency: 'USD' },
+      { freightType: 'CONTAINER', paymentCurrency: 'ETB' },
+    );
+    expect(summarizeChanges(few)).toBe('freight type, payment currency changed');
+
+    const many = diffContractFields(
+      { a: '1', b: '1', c: '1', d: '1' },
+      { a: '2', b: '2', c: '2', d: '2' },
+    );
+    expect(summarizeChanges(many)).toBe('4 contract fields changed');
+  });
+
+  it('summarises document and field changes together', () => {
+    const summary = summarizeChanges([
+      { kind: 'ARTICLE_BODY_CHANGED', articleId: 'a-1', title: 'Article 1' },
+      {
+        kind: 'FIELD_CHANGED',
+        field: 'routes',
+        label: 'Routes',
+        from: 'A → B',
+        to: 'A → C',
+      },
+    ]);
+
+    expect(summary).toBe('1 article edited, routes changed');
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-notifier.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-notifier.service.ts
index fd81083fc..11681a28f 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-notifier.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-notifier.service.ts
@@ -192,6 +192,56 @@ export class ContractNotifierService {
     });
   }
 
+  /**
+   * GL Ethiopia asked Djibouti to name the transit officer. Staff-only, and
+   * deep-linked to the Djibouti clearance page where the name is entered — the
+   * customs declaration is blocked until they answer.
+   */
+  transitAssigneeRequested(c: Contract, note: string | null): void {
+    const msg =
+      `GL Ethiopia needs a transit assignee for contract ${c.reference} before ` +
+      `the customs declaration can be filed.${note ? ` Note: "${note}"` : ''}`;
+    this.logger.log(`TRANSIT ASSIGNEE REQUESTED — ${c.reference}`);
+    this.inAppStaff(c, `Transit assignee needed — ${c.reference}`, msg, {
+      type: NotificationType.CLEARANCE_REVIEW,
+      link: `/dashboard/gl-djibouti/clearance/${c.id}`,
+    });
+  }
+
+  /** Djibouti named (or changed) the transit officer — Ethiopia can proceed. */
+  transitAssigneeAssigned(
+    c: Contract,
+    assignee: string,
+    previous: string | null,
+  ): void {
+    const msg = previous
+      ? `GL Djibouti changed the transit assignee for contract ${c.reference} from ` +
+        `"${previous}" to "${assignee}".`
+      : `GL Djibouti assigned ${assignee} to handle contract ${c.reference} in transit. ` +
+        `The customs declaration can now be filed.`;
+    this.logger.log(`TRANSIT ASSIGNEE ASSIGNED — ${c.reference}`);
+    this.inAppStaff(c, `Transit assignee set — ${c.reference}`, msg, {
+      type: NotificationType.CLEARANCE_REVIEW,
+      link: `/dashboard/contracts/clearance/${c.id}`,
+    });
+  }
+
+  /**
+   * The customer disputed the advised duty & tax. This goes to STAFF, not the
+   * customer: GL Ethiopia is the one who has to re-advise, and the clearance
+   * page is where they do it.
+   */
+  dutyDisputed(c: Contract, note: string): void {
+    const msg =
+      `The customer disputed the duty & tax advised on contract ${c.reference}: ` +
+      `"${note}". Review and re-advise the amount on the clearance page.`;
+    this.logger.log(`DUTY DISPUTED — ${c.reference}`);
+    this.inAppStaff(c, `Duty disputed on ${c.reference}`, msg, {
+      type: NotificationType.CLEARANCE_REVIEW,
+      link: `/dashboard/contracts/clearance/${c.id}`,
+    });
+  }
+
   /** A clearance document was queried — customer must re-upload it. */
   clearanceDocumentQueried(c: Contract, fileKey: string, note: string): void {
     const msg =
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-revision-actor.spec.ts b/apps/edr-freight-api/src/modules/contracts/contract-revision-actor.spec.ts
new file mode 100644
index 000000000..3f579d32b
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/contract-revision-actor.spec.ts
@@ -0,0 +1,115 @@
+import { ContractDocumentHistoryService } from './contract-document-history.service';
+
+/**
+ * `iam.users.name` is a localized jsonb object, not a string. Reading it
+ * naively puts "[object Object]" in the audit trail — or, worse, throws and
+ * leaves every revision anonymous. These specs pin the resolution rules.
+ */
+describe('ContractDocumentHistoryService actor names', () => {
+  const build = (rows: unknown[]) => {
+    const saved: Array<Record<string, unknown>> = [];
+    const service = Object.create(
+      ContractDocumentHistoryService.prototype,
+    ) as ContractDocumentHistoryService;
+    Object.assign(service, {
+      logger: { warn: jest.fn(), error: jest.fn() },
+      dataSource: { query: jest.fn().mockResolvedValue(rows) },
+      revisionRepo: {
+        create: (row: Record<string, unknown>) => row,
+        save: jest.fn((row: Record<string, unknown>) => {
+          saved.push(row);
+          return Promise.resolve(row);
+        }),
+        find: jest.fn().mockResolvedValue([]),
+      },
+    });
+    return { service, saved };
+  };
+
+  const change = {
+    kind: 'FIELD_CHANGED' as const,
+    field: 'routes',
+    label: 'Routes',
+    from: 'A → B',
+    to: 'A → C',
+  };
+
+  it('prefers the English label from the localized name object', async () => {
+    const { service, saved } = build([
+      { id: 'u-1', name: { am: 'ሱፐር አድሚን', en: 'Super Admin' }, username: 'superadmin' },
+    ]);
+
+    await service.recordChanges({ contractId: 'c-1', changes: [change], actorId: 'u-1' });
+
+    expect(saved[0].actorName).toBe('Super Admin');
+  });
+
+  it('falls back to another locale, then username, then email', async () => {
+    const onlyAmharic = build([{ id: 'u-1', name: { am: 'ሱፐር' }, username: 'x' }]);
+    await onlyAmharic.service.recordChanges({
+      contractId: 'c-1',
+      changes: [change],
+      actorId: 'u-1',
+    });
+    expect(onlyAmharic.saved[0].actorName).toBe('ሱፐር');
+
+    const noName = build([{ id: 'u-1', name: null, username: 'operator', email: 'o@edr' }]);
+    await noName.service.recordChanges({
+      contractId: 'c-1',
+      changes: [change],
+      actorId: 'u-1',
+    });
+    expect(noName.saved[0].actorName).toBe('operator');
+
+    const emailOnly = build([{ id: 'u-1', name: {}, username: null, email: 'o@edr.local' }]);
+    await emailOnly.service.recordChanges({
+      contractId: 'c-1',
+      changes: [change],
+      actorId: 'u-1',
+    });
+    expect(emailOnly.saved[0].actorName).toBe('o@edr.local');
+  });
+
+  it('never writes "[object Object]" as the actor name', async () => {
+    const { service, saved } = build([{ id: 'u-1', name: { en: 'Real Name' } }]);
+
+    await service.recordChanges({ contractId: 'c-1', changes: [change], actorId: 'u-1' });
+
+    expect(String(saved[0].actorName)).not.toContain('object Object');
+  });
+
+  it('records nothing when the change set is empty', async () => {
+    const { service, saved } = build([]);
+
+    await service.recordChanges({ contractId: 'c-1', changes: [], actorId: 'u-1' });
+
+    expect(saved).toHaveLength(0);
+  });
+
+  it('still records the revision when the user lookup fails', async () => {
+    const { service, saved } = build([]);
+    Object.assign(service, {
+      dataSource: { query: jest.fn().mockRejectedValue(new Error('iam down')) },
+    });
+
+    await service.recordChanges({ contractId: 'c-1', changes: [change], actorId: 'u-1' });
+
+    expect(saved).toHaveLength(1);
+    expect(saved[0].actorName).toBeNull();
+  });
+
+  it('resolves names for legacy rows that predate the actor_name column', async () => {
+    const { service } = build([{ id: 'u-1', name: { en: 'Abenezer Haile' } }]);
+    Object.assign(service, {
+      revisionRepo: {
+        find: jest
+          .fn()
+          .mockResolvedValue([{ id: 'r-1', actorId: 'u-1', actorName: null }]),
+      },
+    });
+
+    const [revision] = await service.list('c-1');
+
+    expect(revision.actorName).toBe('Abenezer Haile');
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts b/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
index 5a22d2fb9..dfd4ea840 100644
--- a/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contract-transition.service.ts
@@ -274,6 +274,20 @@ export class ContractTransitionService {
     // shared six templates are never written here.
     const snapshot = await this.resolveDocumentSnapshot(contract, documentSnapshot);
 
+    // Audit whatever staff changed in the accept dialog. The baseline is the
+    // template this contract would otherwise have frozen as-is, so an untouched
+    // accept diffs to nothing and records no revision.
+    if (documentSnapshot) {
+      const baseline = await this.resolveDocumentSnapshot(contract);
+      await this.documentHistory.record({
+        contractId,
+        before: baseline,
+        after: snapshot,
+        actorId,
+        actorRole: 'Reviewing staff',
+      });
+    }
+
     await this.contractsRepository.update(contractId, {
       status: 'PENDING_APPROVAL',
       approvedByStaffId: actorId,
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts b/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
index a015cd469..f6b9ec1c4 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.controller.ts
@@ -303,8 +303,10 @@ export class ContractsController {
     @Param('id', ParseUUIDPipe) id: string,
     @Body() dto: UpdateContractDto,
     @UploadedFiles() files: Express.Multer.File[],
+    // Recorded on the edit's audit revision — who changed the contract.
+    @CurrentUser() user?: TCurrentUser,
   ) {
-    return this.contractsService.update(id, dto, files ?? []);
+    return this.contractsService.update(id, dto, files ?? [], user?.id);
   }
 
   @Delete(':id')
@@ -738,6 +740,92 @@ export class ContractsController {
     return this.clearanceService.finalizePreClearance(id);
   }
 
+  @Post(':id/clearance/transit-assignee/request')
+  @BookingStaff(FREIGHT_PERMS.contracts.clearanceEtActions)
+  @ApiOperation({
+    summary:
+      'GL ET asks GL Djibouti to name the transit officer — required before the customs declaration',
+  })
+  requestTransitAssignee(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body('note') note: string | undefined,
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    return this.clearanceService.requestTransitAssignee(
+      id,
+      note,
+      resolveAuthUserId(user),
+    );
+  }
+
+  @Post(':id/clearance/transit-assignee/assign')
+  @BookingStaff(FREIGHT_PERMS.contracts.clearanceDjActions)
+  @ApiOperation({
+    summary:
+      'GL Djibouti names the transit officer (free text) — unblocks the customs declaration; calling again reassigns',
+  })
+  assignTransitAssignee(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body('assignee') assignee: string,
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    return this.clearanceService.assignTransitAssignee(
+      id,
+      assignee,
+      resolveAuthUserId(user),
+    );
+  }
+
+  @Get(':id/clearance/documents/:fileKey/versions')
+  @BookingStaff(FREIGHT_PERMS.contracts.clearanceReview)
+  @ApiOperation({
+    summary:
+      'Version history of one clearance document — the customer original plus every staff replacement',
+  })
+  documentVersions(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Param('fileKey') fileKey: string,
+  ) {
+    return this.clearanceService.documentVersions(id, fileKey);
+  }
+
+  @Post(':id/clearance/documents/:fileKey/replace')
+  @BookingStaff(FREIGHT_PERMS.contracts.clearanceReview)
+  @UseInterceptors(FileInterceptor('file'))
+  @ApiConsumes('multipart/form-data')
+  @ApiOperation({
+    summary:
+      'GL replaces a clearance document in place (reason required) — the previous version is kept in the file history and the new one needs approving',
+  })
+  replaceClearanceDocument(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Param('fileKey') fileKey: string,
+    @UploadedFile() file: Express.Multer.File,
+    @Body('reason') reason: string,
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    return this.clearanceService.replaceDocument(
+      id,
+      fileKey,
+      file,
+      resolveAuthUserId(user),
+      reason,
+    );
+  }
+
+  @Post(':id/clearance/duty/dispute')
+  @ApiOperation({
+    summary:
+      'Customer disputes the advised duty/tax with a reason — reopens the step so GL Ethiopia can re-advise (repeatable)',
+  })
+  disputeContractDuty(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body('note') note: string,
+    @CurrentUser() user: AuthUserPayload,
+  ) {
+    return this.clearanceService.disputeDuty(id, note, resolveAuthUserId(user));
+  }
+
   @Post(':id/clearance/duty-slip')
   @UseInterceptors(FileInterceptor('file'))
   @ApiConsumes('multipart/form-data')
@@ -766,19 +854,21 @@ export class ContractsController {
   @BookingStaff(FREIGHT_PERMS.contracts.clearanceDjActions)
   @UseInterceptors(FileInterceptor('file'))
   @ApiConsumes('multipart/form-data')
-  @ApiOperation({ summary: 'GL DJ uploads Delivery Order (import)' })
+  @ApiOperation({
+    summary:
+      'GL DJ uploads Delivery Order (import) with vessel arrival + DO collected dates',
+  })
   uploadDeliveryOrder(
     @Param('id', ParseUUIDPipe) id: string,
     @UploadedFile() file: Express.Multer.File,
-    @Body('vesselDepartureDate') vesselDepartureDate: string | undefined,
+    @Body('vesselArrivalDate') vesselArrivalDate: string | undefined,
+    @Body('doCollectedDate') doCollectedDate: string | undefined,
     @CurrentUser() user: AuthUserPayload,
   ) {
-    return this.clearanceService.uploadDeliveryOrder(
-      id,
-      file,
-      resolveAuthUserId(user),
-      vesselDepartureDate,
-    );
+    return this.clearanceService.uploadDeliveryOrder(id, file, resolveAuthUserId(user), {
+      vesselArrivalDate,
+      doCollectedDate,
+    });
   }
 
   @Post(':id/clearance/release-order')
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts b/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
index 6b16d5647..b9c22d1af 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.repository.ts
@@ -86,6 +86,17 @@ export class ContractsRepository extends BaseRepository<Contract> {
       .andWhere('contract.status NOT IN (:...terminal)', {
         terminal: TERMINAL_CONTRACT_STATUSES,
       })
+      // A ONE_TIME contract allows a single booking, so once that booking
+      // exists the contract is spent and can never carry another shipment.
+      // Without this it kept blocking new requests on the same service type +
+      // route until its validity lapsed — locking a customer out of a lane for
+      // the rest of the term after one completed shipment.
+      .andWhere(
+        `(contract.contract_kind <> 'ONE_TIME' OR NOT EXISTS (
+            SELECT 1 FROM freight.bookings b
+             WHERE b.contract_id = contract.id AND b.deleted_at IS NULL
+         ))`,
+      )
       .getMany();
   }
 
@@ -153,7 +164,9 @@ export class ContractsRepository extends BaseRepository<Contract> {
         'contract.files',
         FileRecord,
         'file',
-        "file.resource_id = contract.id AND file.resource = 'contracts'",
+        // Superseded versions are soft-deleted, not dropped — keep them out of
+        // the live file list (a manual join condition is not filtered for us).
+        "file.resource_id = contract.id AND file.resource = 'contracts' AND file.deleted_at IS NULL",
       )
       .getOne();
 
@@ -547,6 +560,17 @@ export class ContractsRepository extends BaseRepository<Contract> {
     );
   }
 
+  /** Review notes of one type, newest first — the duty advice/dispute rounds. */
+  async findReviewNotes(
+    contractId: string,
+    noteType: ContractReviewNoteType,
+  ): Promise<ContractReviewNote[]> {
+    return this.dataSource.getRepository(ContractReviewNote).find({
+      where: { contractId, noteType },
+      order: { createdAt: 'DESC' },
+    });
+  }
+
   async findLatestReviewNote(
     contractId: string,
     noteType?: ContractReviewNoteType,
@@ -714,12 +738,20 @@ export class ContractsRepository extends BaseRepository<Contract> {
         ContractClearanceCycle,
         | 'dutyRequired'
         | 'vesselDepartureDate'
+        | 'vesselArrivalDate'
+        | 'doCollectedDate'
         | 'roAmendmentRequestedAt'
         | 'roHoldReason'
         | 'currentPhase'
         | 'status'
         | 'preClearanceFinalizedAt'
         | 'completedAt'
+        | 'transitAssigneeRequestedAt'
+        | 'transitAssigneeRequestedByUserId'
+        | 'transitAssigneeRequestNote'
+        | 'transitAssigneeName'
+        | 'transitAssigneeAssignedAt'
+        | 'transitAssigneeAssignedByUserId'
       >
     >,
   ): Promise<void> {
diff --git a/apps/edr-freight-api/src/modules/contracts/contracts.service.ts b/apps/edr-freight-api/src/modules/contracts/contracts.service.ts
index 02459f2a5..43aab750f 100644
--- a/apps/edr-freight-api/src/modules/contracts/contracts.service.ts
+++ b/apps/edr-freight-api/src/modules/contracts/contracts.service.ts
@@ -26,6 +26,8 @@ import { Contract, CONTRACT_STATUSES, CONTRACT_CUSTOMER_EDITABLE_STATUSES } from
 import { ContractRoute } from './entities/contract-route.entity';
 import { ContractCargoScope } from './entities/contract-cargo-scope.entity';
 import { isEffectivelyExpired } from './utils/contract-expiry.util';
+import { diffContractFields } from './contract-document-diff.util';
+import { ContractDocumentHistoryService } from './contract-document-history.service';
 import { FileRecord } from '../files/entities/file.entity';
 
 /** Paginated contract list: flat `total` (backoffice) + `meta` block (portal). */
@@ -42,6 +44,35 @@ export interface PaginatedContracts {
   };
 }
 
+/** Route list as a readable lane string, e.g. "Nagad → Mojo, Mojo → Adama". */
+function describeRoutes(routes?: ContractRoute[]): string | null {
+  if (!routes?.length) return null;
+  return [...routes]
+    .sort((a, b) => (a.sortOrder ?? 0) - (b.sortOrder ?? 0))
+    .map(
+      (r) =>
+        `${r.originYard?.label ?? r.originYardId} → ${r.destinationYard?.label ?? r.destinationYardId}`,
+    )
+    .join(', ');
+}
+
+/** Cargo scope as a readable string, e.g. "20ft ×2, 40ft ×1" or "Wheat ×500". */
+function describeCargoScope(scope?: ContractCargoScope[]): string | null {
+  if (!scope?.length) return null;
+  return scope
+    .map((row) => {
+      const label =
+        row.containerSize ??
+        row.cargoType?.cargoTypeName ??
+        row.cargoFreeText ??
+        row.cargoTypeId ??
+        'cargo';
+      return row.quantityCap != null ? `${label} ×${row.quantityCap}` : String(label);
+    })
+    .sort()
+    .join(', ');
+}
+
 const NEEDS_ACTION_STATUSES = [
   'SUBMITTED',
   'PENDING_APPROVAL',
@@ -57,6 +88,7 @@ export class ContractsService {
     private readonly companiesService: CompaniesService,
     private readonly filesService: FilesService,
     private readonly minioService: MinioService,
+    private readonly documentHistory: ContractDocumentHistoryService,
   ) {}
 
   /** Generate a unique contract reference number (CTR-YYYY-NNNNN). */
@@ -332,7 +364,11 @@ export class ContractsService {
       tradeDirection: dto.tradeDirection,
       freightType: dto.freightType,
       serviceTypeId: dto.serviceTypeId,
-      paymentCurrency: dto.paymentCurrency,
+      // A contract is always QUOTED in USD — the billing currency is chosen per
+      // booking (or on the shipment request when GL books for the customer), so
+      // any client-supplied currency here is ignored. Contracts created before
+      // this rule keep whatever they stored; update() never rewrites it.
+      paymentCurrency: 'USD',
       customsClearingEnabled: includesCustoms,
       customsClearingAgent: includesCustoms ? null : (dto.customsClearingAgent ?? null),
       equipmentReturn: dto.equipmentReturn ?? null,
@@ -490,6 +526,7 @@ export class ContractsService {
     id: string,
     dto: UpdateContractDto,
     files: Express.Multer.File[],
+    actorId?: string,
   ): Promise<{ contract: Contract; warnings: string[] }> {
     const existing = await this.findById(id);
     if (!CONTRACT_CUSTOMER_EDITABLE_STATUSES.includes(existing.status as never)) {
@@ -516,7 +553,9 @@ export class ContractsService {
       tradeDirection: dto.tradeDirection ?? existing.tradeDirection,
       freightType,
       serviceTypeId: dto.serviceTypeId ?? existing.serviceTypeId,
-      paymentCurrency: dto.paymentCurrency ?? existing.paymentCurrency,
+      // Never rewritten: grandfathered contracts keep the currency (and frozen
+      // snapshots) they were signed with.
+      paymentCurrency: existing.paymentCurrency,
       isHazardous: dto.isHazardous ?? existing.isHazardous,
       isReefer: dto.isReefer ?? existing.isReefer,
       // Same rule as create: clearing the flag clears the declaration with it.
@@ -576,7 +615,52 @@ export class ContractsService {
       existing.companyProfileId ?? null,
     );
 
-    return { contract: await this.findById(id), warnings };
+    const updated = await this.findById(id);
+    // Audit what this edit actually changed. Runs after the writes so the
+    // "after" side is read back from the contract rather than from the DTO.
+    await this.recordFieldRevision(existing, updated, actorId);
+
+    return { contract: updated, warnings };
+  }
+
+  /** Fields worth auditing on a customer edit, read off a loaded contract. */
+  private auditableFields(contract: Contract): Record<string, unknown> {
+    return {
+      contractKind: contract.contractKind,
+      tradeDirection: contract.tradeDirection,
+      freightType: contract.freightType,
+      serviceType: contract.serviceType?.serviceName ?? contract.serviceTypeId,
+      paymentCurrency: contract.paymentCurrency,
+      contractType: contract.contractType,
+      isHazardous: contract.isHazardous,
+      hazardClass: contract.hazardClass,
+      unNumber: contract.unNumber,
+      isReefer: contract.isReefer,
+      equipmentReturn: contract.equipmentReturn,
+      customsClearingAgent: contract.customsClearingAgent,
+      firstMilePickupAddress: contract.firstMilePickupAddress,
+      lastMileDeliveryAddress: contract.lastMileDeliveryAddress,
+      routes: describeRoutes(contract.routes),
+      cargoScope: describeCargoScope(contract.cargoScope),
+    };
+  }
+
+  /** Append a revision describing a customer's edit to the contract itself. */
+  private async recordFieldRevision(
+    before: Contract,
+    after: Contract,
+    actorId?: string,
+  ): Promise<void> {
+    const changes = diffContractFields(
+      this.auditableFields(before),
+      this.auditableFields(after),
+    );
+    await this.documentHistory.recordChanges({
+      contractId: after.id,
+      changes,
+      actorId: actorId ?? null,
+      actorRole: 'Customer',
+    });
   }
 
   /** Parse comma-separated or repeated status query values. */
diff --git a/apps/edr-freight-api/src/modules/contracts/do-collection-dates.spec.ts b/apps/edr-freight-api/src/modules/contracts/do-collection-dates.spec.ts
new file mode 100644
index 000000000..37ed6c267
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/do-collection-dates.spec.ts
@@ -0,0 +1,46 @@
+import { BadRequestException } from '@nestjs/common';
+
+import { assertDoCollectionDates } from './contract-clearance.util';
+
+describe('assertDoCollectionDates', () => {
+  it('requires both dates', () => {
+    expect(() => assertDoCollectionDates(undefined)).toThrow(BadRequestException);
+    expect(() =>
+      assertDoCollectionDates({ vesselArrivalDate: '2026-07-01' }),
+    ).toThrow(/DO collected date is required/);
+    expect(() =>
+      assertDoCollectionDates({ doCollectedDate: '2026-07-01' }),
+    ).toThrow(/Vessel arrival date is required/);
+    // Whitespace is not a date.
+    expect(() =>
+      assertDoCollectionDates({ vesselArrivalDate: '  ', doCollectedDate: '  ' }),
+    ).toThrow(BadRequestException);
+  });
+
+  it('rejects a DO collected before the vessel arrived', () => {
+    expect(() =>
+      assertDoCollectionDates({
+        vesselArrivalDate: '2026-07-10',
+        doCollectedDate: '2026-07-09',
+      }),
+    ).toThrow(/cannot be earlier than the vessel arrival date/);
+  });
+
+  it('normalizes an ISO datetime down to its date part', () => {
+    expect(
+      assertDoCollectionDates({
+        vesselArrivalDate: '2026-07-10T21:00:00.000Z',
+        doCollectedDate: '2026-07-10T05:00:00.000Z',
+      }),
+    ).toEqual({ vesselArrivalDate: '2026-07-10', doCollectedDate: '2026-07-10' });
+  });
+
+  it('rejects a malformed date', () => {
+    expect(() =>
+      assertDoCollectionDates({
+        vesselArrivalDate: '10/07/2026',
+        doCollectedDate: '2026-07-10',
+      }),
+    ).toThrow(/not a valid date/);
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/contracts/dto/create-booking-request.dto.ts b/apps/edr-freight-api/src/modules/contracts/dto/create-booking-request.dto.ts
index 11d50494a..9f596bbef 100644
--- a/apps/edr-freight-api/src/modules/contracts/dto/create-booking-request.dto.ts
+++ b/apps/edr-freight-api/src/modules/contracts/dto/create-booking-request.dto.ts
@@ -2,6 +2,7 @@ import { ApiProperty, ApiPropertyOptional } from '@nestjs/swagger';
 import { Transform, Type } from 'class-transformer';
 import {
   IsArray,
+  IsIn,
   IsInt,
   IsNumber,
   IsOptional,
@@ -91,6 +92,15 @@ export class CreateBookingRequestDto {
   @Type(() => RequestBulkLineDto)
   bulk?: RequestBulkLineDto;
 
+  @ApiPropertyOptional({
+    enum: ['ETB', 'USD'],
+    description:
+      'Billing currency for the shipment GL will book. Intercity is always ETB.',
+  })
+  @IsOptional()
+  @IsIn(['ETB', 'USD'])
+  paymentCurrency?: string;
+
   @ApiPropertyOptional()
   @IsOptional()
   @IsString()
diff --git a/apps/edr-freight-api/src/modules/contracts/dto/create-booking-under-contract.dto.ts b/apps/edr-freight-api/src/modules/contracts/dto/create-booking-under-contract.dto.ts
index 93a0e9e76..2ab616c00 100644
--- a/apps/edr-freight-api/src/modules/contracts/dto/create-booking-under-contract.dto.ts
+++ b/apps/edr-freight-api/src/modules/contracts/dto/create-booking-under-contract.dto.ts
@@ -15,6 +15,8 @@ import {
   ValidateNested,
 } from 'class-validator';
 
+import { PAYMENT_CURRENCIES } from './create-contract.dto';
+
 /** Per-shipment equipment return — "NA" stays contract-level only. */
 const SHIPMENT_EQUIPMENT_RETURNS = ['WITH_RETURN', 'WITHOUT_RETURN'] as const;
 
@@ -150,6 +152,20 @@ export class CreateBookingUnderContractDto {
   @IsUUID()
   contractRouteId?: string;
 
+  /**
+   * The contract quotes in USD; the customer picks the billing currency here.
+   * Omitted → the contract's own currency (USD for contracts created under the
+   * current rule, the grandfathered currency for older ones). Intercity is
+   * forced to ETB by the service regardless of what is sent.
+   */
+  @ApiPropertyOptional({
+    enum: PAYMENT_CURRENCIES,
+    description: 'Billing currency for this shipment. Intercity is always ETB.',
+  })
+  @IsOptional()
+  @IsIn([...PAYMENT_CURRENCIES])
+  paymentCurrency?: string;
+
   @ApiPropertyOptional({
     description:
       'Binding shipment day. Omitted for intercity (DOMESTIC) bookings — staff assign a passing train later.',
diff --git a/apps/edr-freight-api/src/modules/contracts/dto/create-contract.dto.ts b/apps/edr-freight-api/src/modules/contracts/dto/create-contract.dto.ts
index 6e68765f1..88ab8beb7 100644
--- a/apps/edr-freight-api/src/modules/contracts/dto/create-contract.dto.ts
+++ b/apps/edr-freight-api/src/modules/contracts/dto/create-contract.dto.ts
@@ -158,9 +158,20 @@ export class CreateContractDto {
   @IsUUID()
   serviceTypeId!: string;
 
-  @ApiProperty({ enum: PAYMENT_CURRENCIES })
+  /**
+   * Deprecated at the contract level. A contract now always quotes in USD; the
+   * customer picks the billing currency per booking (or on the shipment request
+   * when GL books on their behalf). Accepted but ignored on create so older
+   * clients don't break — the service forces USD.
+   */
+  @ApiPropertyOptional({
+    enum: PAYMENT_CURRENCIES,
+    deprecated: true,
+    description: 'Ignored — contracts always quote in USD. Choose currency at booking.',
+  })
+  @IsOptional()
   @IsIn([...PAYMENT_CURRENCIES])
-  paymentCurrency!: string;
+  paymentCurrency?: string;
 
   @ApiPropertyOptional({ description: 'Whether EDR/GL handles customs clearance' })
   @IsOptional()
diff --git a/apps/edr-freight-api/src/modules/contracts/entities/booking-request.entity.ts b/apps/edr-freight-api/src/modules/contracts/entities/booking-request.entity.ts
index 6582376d3..b530bb5e9 100644
--- a/apps/edr-freight-api/src/modules/contracts/entities/booking-request.entity.ts
+++ b/apps/edr-freight-api/src/modules/contracts/entities/booking-request.entity.ts
@@ -43,6 +43,14 @@ export class BookingRequest extends BaseEntity {
   @Column({ name: 'requested_lines', type: 'jsonb', default: () => "'{}'::jsonb" })
   requestedLines!: Freight.RequestedShipmentLines;
 
+  /**
+   * Billing currency the customer chose for this shipment. The contract quotes
+   * in USD; on a customs contract GL creates the booking, so this is where the
+   * customer states which currency to be invoiced in.
+   */
+  @Column({ name: 'payment_currency', type: 'varchar', length: 5, nullable: true })
+  paymentCurrency?: string | null;
+
   @Column({ name: 'notes', type: 'text', nullable: true })
   notes?: string | null;
 
diff --git a/apps/edr-freight-api/src/modules/contracts/entities/contract-clearance-cycle.entity.ts b/apps/edr-freight-api/src/modules/contracts/entities/contract-clearance-cycle.entity.ts
index 3c101f58e..8f5aa7e81 100644
--- a/apps/edr-freight-api/src/modules/contracts/entities/contract-clearance-cycle.entity.ts
+++ b/apps/edr-freight-api/src/modules/contracts/entities/contract-clearance-cycle.entity.ts
@@ -43,6 +43,41 @@ export class ContractClearanceCycle extends BaseEntity {
   @Column({ name: 'vessel_departure_date', type: 'date', nullable: true })
   vesselDepartureDate?: string | null;
 
+  /** Import DO: when the vessel arrived in Djibouti. Required on DO upload. */
+  @Column({ name: 'vessel_arrival_date', type: 'date', nullable: true })
+  vesselArrivalDate?: string | null;
+
+  /** Import DO: when GL Djibouti collected the DO. Required on DO upload. */
+  @Column({ name: 'do_collected_date', type: 'date', nullable: true })
+  doCollectedDate?: string | null;
+
+  /**
+   * Transit-assignee handshake that runs BEFORE the customs declaration: GL
+   * Ethiopia asks Djibouti for the officer who will handle the shipment in
+   * transit, and Djibouti answers with a name. The declaration step stays shut
+   * until `transitAssigneeName` is set; Djibouti may overwrite it later
+   * (reassignment) and the newer name simply wins.
+   */
+  @Column({ name: 'transit_assignee_requested_at', type: 'timestamptz', nullable: true })
+  transitAssigneeRequestedAt?: Date | null;
+
+  @Column({ name: 'transit_assignee_requested_by_user_id', type: 'uuid', nullable: true })
+  transitAssigneeRequestedByUserId?: string | null;
+
+  /** What GL Ethiopia asked for — shown on the Djibouti queue. */
+  @Column({ name: 'transit_assignee_request_note', type: 'text', nullable: true })
+  transitAssigneeRequestNote?: string | null;
+
+  /** The officer Djibouti named — free text, no user directory to bind to. */
+  @Column({ name: 'transit_assignee_name', type: 'text', nullable: true })
+  transitAssigneeName?: string | null;
+
+  @Column({ name: 'transit_assignee_assigned_at', type: 'timestamptz', nullable: true })
+  transitAssigneeAssignedAt?: Date | null;
+
+  @Column({ name: 'transit_assignee_assigned_by_user_id', type: 'uuid', nullable: true })
+  transitAssigneeAssignedByUserId?: string | null;
+
   @Column({ name: 'ro_amendment_requested_at', type: 'timestamptz', nullable: true })
   roAmendmentRequestedAt?: Date | null;
 
diff --git a/apps/edr-freight-api/src/modules/contracts/entities/contract-document-revision.entity.ts b/apps/edr-freight-api/src/modules/contracts/entities/contract-document-revision.entity.ts
index bc7e12e3e..a832cb50c 100644
--- a/apps/edr-freight-api/src/modules/contracts/entities/contract-document-revision.entity.ts
+++ b/apps/edr-freight-api/src/modules/contracts/entities/contract-document-revision.entity.ts
@@ -21,6 +21,13 @@ export class ContractDocumentRevision extends BaseEntity {
   @Column({ name: 'actor_id', type: 'uuid', nullable: true })
   actorId?: string | null;
 
+  /**
+   * Who made the edit, captured at the time. Denormalised so the trail still
+   * names them after a rename or a deactivated account.
+   */
+  @Column({ name: 'actor_name', type: 'varchar', length: 200, nullable: true })
+  actorName?: string | null;
+
   /** The approval step's required role at the time of the edit. */
   @Column({ name: 'actor_role', type: 'varchar', length: 64, nullable: true })
   actorRole?: string | null;
diff --git a/apps/edr-freight-api/src/modules/contracts/entities/contract-review-note.entity.ts b/apps/edr-freight-api/src/modules/contracts/entities/contract-review-note.entity.ts
index 5b744338e..4d2a46365 100644
--- a/apps/edr-freight-api/src/modules/contracts/entities/contract-review-note.entity.ts
+++ b/apps/edr-freight-api/src/modules/contracts/entities/contract-review-note.entity.ts
@@ -8,6 +8,11 @@ export const CONTRACT_REVIEW_NOTE_TYPES = [
   'STAFF_NOTE',
   'CUSTOMER_NOTE',
   'AMENDMENT',
+  /**
+   * The customer disputed the advised duty & tax and asked GL Ethiopia to
+   * correct it. One row per round — the advice/dispute loop can repeat.
+   */
+  'DUTY_DISPUTE',
 ] as const;
 export type ContractReviewNoteType =
   (typeof CONTRACT_REVIEW_NOTE_TYPES)[number];
diff --git a/apps/edr-freight-api/src/modules/contracts/shipment-currency.spec.ts b/apps/edr-freight-api/src/modules/contracts/shipment-currency.spec.ts
new file mode 100644
index 000000000..7bd109430
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/shipment-currency.spec.ts
@@ -0,0 +1,85 @@
+import { ContractBookingService } from './contract-booking.service';
+import { BookingPricingService } from '../bookings/booking-pricing.service';
+import type { Contract } from './entities/contract.entity';
+import type { ContractRateSnapshot } from './entities/contract-rate-snapshot.entity';
+
+const contract = (over: Partial<Contract>): Contract =>
+  ({ tradeDirection: 'IMPORT', paymentCurrency: 'USD', ...over }) as Contract;
+
+/** The private resolver, reached without standing up the whole Nest graph. */
+const resolveCurrency = (c: Contract, requested?: string | null): string =>
+  (
+    ContractBookingService.prototype as unknown as {
+      resolveShipmentCurrency: (c: Contract, r?: string | null) => string;
+    }
+  ).resolveShipmentCurrency(c, requested);
+
+const snapshot = (currency: string, unitPrice: number): ContractRateSnapshot =>
+  ({ rateCode: 'CONTAINER_20FT', currency, unitPrice }) as ContractRateSnapshot;
+
+const frozenByCode = (
+  snap: ContractRateSnapshot | null,
+  bookingCurrency: string,
+  usdToEtb: number,
+): ContractRateSnapshot | null =>
+  (
+    BookingPricingService.prototype as unknown as {
+      frozenRateByCode: (
+        m: Map<string, ContractRateSnapshot> | null,
+        code: string,
+        bookingCurrency: string,
+        usdToEtb: number,
+      ) => ContractRateSnapshot | null;
+    }
+  ).frozenRateByCode(
+    snap ? new Map([['CONTAINER_20FT', snap]]) : null,
+    'CONTAINER_20FT',
+    bookingCurrency,
+    usdToEtb,
+  );
+
+describe('per-shipment billing currency', () => {
+  it('takes the customer choice over the contract', () => {
+    expect(resolveCurrency(contract({}), 'ETB')).toBe('ETB');
+    expect(resolveCurrency(contract({}), 'USD')).toBe('USD');
+  });
+
+  it('falls back to the contract currency when none is chosen', () => {
+    // Grandfathered ETB contract with no explicit choice.
+    expect(resolveCurrency(contract({ paymentCurrency: 'ETB' }))).toBe('ETB');
+    expect(resolveCurrency(contract({}), '   ')).toBe('USD');
+  });
+
+  it('forces ETB on intercity whatever was requested', () => {
+    const domestic = contract({ tradeDirection: 'DOMESTIC' });
+    expect(resolveCurrency(domestic, 'USD')).toBe('ETB');
+    expect(resolveCurrency(domestic)).toBe('ETB');
+  });
+});
+
+describe('frozen contract rate in the booking currency', () => {
+  it('converts a USD snapshot for an ETB booking instead of dropping it', () => {
+    // The old behaviour returned null here, which silently re-priced the
+    // booking at live rates and lost the agreed contract price.
+    expect(frozenByCode(snapshot('USD', 400), 'ETB', 150)?.unitPrice).toBe(60_000);
+  });
+
+  it('converts a grandfathered ETB snapshot back for a USD booking', () => {
+    expect(frozenByCode(snapshot('ETB', 60_000), 'USD', 150)?.unitPrice).toBe(400);
+  });
+
+  it('passes a matching-currency snapshot through untouched', () => {
+    const snap = snapshot('USD', 400);
+    expect(frozenByCode(snap, 'USD', 1)).toBe(snap);
+  });
+
+  it('refuses to price off an unusable exchange rate', () => {
+    // Converting with 0 would zero the whole line.
+    expect(frozenByCode(snapshot('USD', 400), 'ETB', 0)).toBeNull();
+    expect(frozenByCode(snapshot('USD', 400), 'ETB', Number.NaN)).toBeNull();
+  });
+
+  it('returns null when there is no snapshot', () => {
+    expect(frozenByCode(null, 'ETB', 150)).toBeNull();
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/contracts/transit-assignee.spec.ts b/apps/edr-freight-api/src/modules/contracts/transit-assignee.spec.ts
new file mode 100644
index 000000000..da4b2f34b
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/contracts/transit-assignee.spec.ts
@@ -0,0 +1,175 @@
+import { BadRequestException } from '@nestjs/common';
+
+import { ContractClearanceService } from './contract-clearance.service';
+import type { Contract } from './entities/contract.entity';
+
+/**
+ * Pre-declaration transit-assignee handshake. GL Ethiopia asks Djibouti who will
+ * handle the shipment in transit; Djibouti answers with a name. The customs
+ * declaration stays shut until that name exists, and Djibouti may send a
+ * different one later.
+ */
+describe('ContractClearanceService — transit assignee', () => {
+  const contract = (over: Partial<Contract> = {}): Contract =>
+    ({
+      id: 'ctr-1',
+      reference: 'CTR-2026-00042',
+      tradeDirection: 'IMPORT',
+      customsClearingEnabled: true,
+      contractKind: 'ONE_TIME',
+      ...over,
+    }) as Contract;
+
+  let repo: { currentCycle: jest.Mock; updateCycle: jest.Mock };
+  let contractsService: { findById: jest.Mock };
+  let notifier: {
+    transitAssigneeRequested: jest.Mock;
+    transitAssigneeAssigned: jest.Mock;
+  };
+  let service: ContractClearanceService;
+
+  const cycle = (over: Record<string, unknown> = {}) => ({
+    id: 'cyc-1',
+    transitAssigneeRequestedAt: null,
+    transitAssigneeName: null,
+    ...over,
+  });
+
+  beforeEach(() => {
+    repo = {
+      currentCycle: jest.fn().mockResolvedValue(cycle()),
+      updateCycle: jest.fn().mockResolvedValue(undefined),
+    };
+    contractsService = { findById: jest.fn().mockResolvedValue(contract()) };
+    notifier = {
+      transitAssigneeRequested: jest.fn(),
+      transitAssigneeAssigned: jest.fn(),
+    };
+    service = new ContractClearanceService(
+      repo as never,
+      contractsService as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      {} as never,
+      notifier as never,
+    );
+  });
+
+  describe('request (GL Ethiopia)', () => {
+    it('stamps the ask and pings Djibouti', async () => {
+      await service.requestTransitAssignee('ctr-1', '  Reefer, needs a cold-chain officer  ', 'et-1');
+
+      const patch = repo.updateCycle.mock.calls[0][1];
+      expect(patch.transitAssigneeRequestedAt).toBeInstanceOf(Date);
+      expect(patch.transitAssigneeRequestedByUserId).toBe('et-1');
+      expect(patch.transitAssigneeRequestNote).toBe(
+        'Reefer, needs a cold-chain officer',
+      );
+      expect(notifier.transitAssigneeRequested).toHaveBeenCalled();
+    });
+  });
+
+  describe('assign (GL Djibouti)', () => {
+    it('records the officer and tells Ethiopia they can proceed', async () => {
+      repo.currentCycle.mockResolvedValue(
+        cycle({ transitAssigneeRequestedAt: new Date() }),
+      );
+
+      await service.assignTransitAssignee('ctr-1', '  Ahmed Bourhan ', 'dj-1');
+
+      const patch = repo.updateCycle.mock.calls[0][1];
+      expect(patch.transitAssigneeName).toBe('Ahmed Bourhan');
+      expect(patch.transitAssigneeAssignedByUserId).toBe('dj-1');
+      expect(notifier.transitAssigneeAssigned).toHaveBeenCalledWith(
+        expect.objectContaining({ id: 'ctr-1' }),
+        'Ahmed Bourhan',
+        null,
+      );
+    });
+
+    it('reassigns, carrying the previous name into the notice', async () => {
+      repo.currentCycle.mockResolvedValue(
+        cycle({
+          transitAssigneeRequestedAt: new Date(),
+          transitAssigneeName: 'Ahmed Bourhan',
+        }),
+      );
+
+      await service.assignTransitAssignee('ctr-1', 'Fatouma Ali', 'dj-1');
+
+      expect(notifier.transitAssigneeAssigned).toHaveBeenCalledWith(
+        expect.anything(),
+        'Fatouma Ali',
+        'Ahmed Bourhan',
+      );
+    });
+
+    it('refuses an empty name', async () => {
+      repo.currentCycle.mockResolvedValue(
+        cycle({ transitAssigneeRequestedAt: new Date() }),
+      );
+      await expect(
+        service.assignTransitAssignee('ctr-1', '   ', 'dj-1'),
+      ).rejects.toBeInstanceOf(BadRequestException);
+    });
+
+    it('refuses before Ethiopia has asked', async () => {
+      await expect(
+        service.assignTransitAssignee('ctr-1', 'Ahmed Bourhan', 'dj-1'),
+      ).rejects.toThrow(/not requested/i);
+    });
+  });
+
+  describe('declaration gate', () => {
+    const ensure = (c: Contract) =>
+      (
+        service as unknown as {
+          ensureDeclarationPrerequisites: (id: string, c: Contract) => Promise<void>;
+        }
+      ).ensureDeclarationPrerequisites('ctr-1', c);
+
+    beforeEach(() => {
+      // Documents are approved; only the assignee decides the outcome here.
+      (
+        service as unknown as { isClearanceFullyApproved: unknown }
+      ).isClearanceFullyApproved = jest.fn().mockResolvedValue(true);
+    });
+
+    it('tells GL to raise the request when none exists', async () => {
+      await expect(ensure(contract())).rejects.toThrow(
+        /Request a transit assignee/i,
+      );
+    });
+
+    it('tells GL to wait when Djibouti has not answered', async () => {
+      repo.currentCycle.mockResolvedValue(
+        cycle({ transitAssigneeRequestedAt: new Date() }),
+      );
+      await expect(ensure(contract())).rejects.toThrow(/has not assigned/i);
+    });
+
+    it('lets the declaration through once the officer is named', async () => {
+      repo.currentCycle.mockResolvedValue(
+        cycle({
+          transitAssigneeRequestedAt: new Date(),
+          transitAssigneeName: 'Ahmed Bourhan',
+        }),
+      );
+      (
+        service as unknown as { workflowService: unknown }
+      ).workflowService = {
+        listMilestones: jest
+          .fn()
+          .mockResolvedValue([
+            { milestoneCode: 'DOCUMENTS_APPROVED', status: 'COMPLETED' },
+          ]),
+      };
+
+      await expect(ensure(contract())).resolves.toBeUndefined();
+    });
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/files/entities/file.entity.ts b/apps/edr-freight-api/src/modules/files/entities/file.entity.ts
index 1fbd1459f..7624800d8 100644
--- a/apps/edr-freight-api/src/modules/files/entities/file.entity.ts
+++ b/apps/edr-freight-api/src/modules/files/entities/file.entity.ts
@@ -53,4 +53,16 @@ export class FileRecord extends BaseEntity {
 
   @Column({ name: "reviewed_at", type: "timestamptz", nullable: true })
   reviewedAt!: Date | null;
+
+  /**
+   * Who replaced this version, when a newer file took its place. Superseded
+   * versions are soft-deleted rather than dropped, so the original a customer
+   * uploaded survives a staff correction and the two can be compared.
+   */
+  @Column({ name: "replaced_by_user_id", type: "uuid", nullable: true })
+  replacedByUserId!: string | null;
+
+  /** Why the file was replaced — shown on the document's version history. */
+  @Column({ name: "replace_reason", type: "text", nullable: true })
+  replaceReason!: string | null;
 }
diff --git a/apps/edr-freight-api/src/modules/files/files.repository.ts b/apps/edr-freight-api/src/modules/files/files.repository.ts
index 583e221ed..9a2552c7a 100644
--- a/apps/edr-freight-api/src/modules/files/files.repository.ts
+++ b/apps/edr-freight-api/src/modules/files/files.repository.ts
@@ -41,12 +41,47 @@ export class FilesRepository extends BaseRepository<FileRecord> {
     return this.repository.findOne({ where: { resourceId, resource, code } });
   }
 
+  /**
+   * Retire the live version(s) of a document code. SOFT delete on purpose: the
+   * bytes and the row stay so the original upload can still be read back from
+   * the version history after staff replace it. Every normal read already
+   * filters soft-deleted rows, so callers see only the current version.
+   *
+   * `replacedBy` / `reason` are stamped on the retired row when a newer file is
+   * taking its place (as opposed to a plain removal).
+   */
   async deleteByCode(
     resourceId: string,
     resource: string,
     code: string,
+    replacedBy?: { userId?: string | null; reason?: string | null },
   ): Promise<void> {
-    await this.repository.delete({ resourceId, resource, code });
+    if (replacedBy) {
+      await this.repository.update(
+        { resourceId, resource, code },
+        {
+          replacedByUserId: replacedBy.userId ?? null,
+          replaceReason: replacedBy.reason ?? null,
+        },
+      );
+    }
+    await this.repository.softDelete({ resourceId, resource, code });
+  }
+
+  /**
+   * Every version of one document code, newest first — superseded versions
+   * included. The only read that deliberately looks past the soft-delete filter.
+   */
+  findVersionHistory(
+    resourceId: string,
+    resource: string,
+    code: string,
+  ): Promise<FileRecord[]> {
+    return this.repository.find({
+      where: { resourceId, resource, code },
+      withDeleted: true,
+      order: { createdAt: "DESC" },
+    });
   }
 
   /**
diff --git a/apps/edr-freight-api/src/modules/files/files.service.spec.ts b/apps/edr-freight-api/src/modules/files/files.service.spec.ts
new file mode 100644
index 000000000..fc6fb82d3
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/files/files.service.spec.ts
@@ -0,0 +1,112 @@
+import { FilesService } from './files.service';
+
+/**
+ * Replacing a stored document must never destroy the previous one: the customer
+ * uploaded it, and a staff correction has to stay auditable against it. The old
+ * row is soft-deleted (so every normal read still returns exactly the current
+ * version) and stamped with who replaced it and why.
+ */
+describe('FilesService — document versions', () => {
+  const file = {
+    originalname: 'bill-of-lading.pdf',
+    size: 1234,
+    mimetype: 'application/pdf',
+    buffer: Buffer.from('x'),
+  } as Express.Multer.File;
+
+  let filesRepository: {
+    deleteByCode: jest.Mock;
+    create: jest.Mock;
+    findVersionHistory: jest.Mock;
+  };
+  let service: FilesService;
+
+  beforeEach(() => {
+    filesRepository = {
+      deleteByCode: jest.fn().mockResolvedValue(undefined),
+      create: jest.fn(async (row) => ({ id: 'file-new', ...row })),
+      findVersionHistory: jest.fn().mockResolvedValue([]),
+    };
+    service = new FilesService(
+      filesRepository as never,
+      {
+        uploadFile: jest.fn().mockResolvedValue('https://minio/bucket/new.pdf'),
+        getObjectNameFromUrl: (u: string) => u,
+        getSignedUrl: jest.fn(),
+      } as never,
+    );
+  });
+
+  it('stamps the retired version with who replaced it and why', async () => {
+    await service.upsertByCode(
+      { resourceId: 'ctr-1', resource: 'contracts', code: 'bill_of_lading', file },
+      { userId: 'gl-user-1', reason: 'Customer sent page 2 only' },
+    );
+
+    expect(filesRepository.deleteByCode).toHaveBeenCalledWith(
+      'ctr-1',
+      'contracts',
+      'bill_of_lading',
+      { userId: 'gl-user-1', reason: 'Customer sent page 2 only' },
+    );
+  });
+
+  it('still replaces silently when no replacer is given (system overwrites)', async () => {
+    await service.upsertByCode({
+      resourceId: 'ctr-1',
+      resource: 'contracts',
+      code: 'contract_pdf',
+      file,
+    });
+
+    expect(filesRepository.deleteByCode).toHaveBeenCalledWith(
+      'ctr-1',
+      'contracts',
+      'contract_pdf',
+      undefined,
+    );
+  });
+
+  it('marks the live row current and the soft-deleted ones superseded', async () => {
+    filesRepository.findVersionHistory.mockResolvedValue([
+      {
+        id: 'v2',
+        name: 'corrected.pdf',
+        url: 'u2',
+        size: 2,
+        mimeType: 'application/pdf',
+        createdAt: new Date('2026-07-20T10:00:00Z'),
+        deletedAt: null,
+        replacedByUserId: null,
+        replaceReason: null,
+      },
+      {
+        id: 'v1',
+        name: 'original.pdf',
+        url: 'u1',
+        size: 1,
+        mimeType: 'application/pdf',
+        createdAt: new Date('2026-07-18T10:00:00Z'),
+        deletedAt: new Date('2026-07-20T10:00:00Z'),
+        replacedByUserId: 'gl-user-1',
+        replaceReason: 'Wrong page order',
+      },
+    ]);
+
+    const versions = await service.versionHistory(
+      'ctr-1',
+      'contracts',
+      'bill_of_lading',
+    );
+
+    expect(versions[0]).toMatchObject({ id: 'v2', isCurrent: true, replacedAt: null });
+    expect(versions[1]).toMatchObject({
+      id: 'v1',
+      isCurrent: false,
+      replacedByUserId: 'gl-user-1',
+      replaceReason: 'Wrong page order',
+    });
+    // The customer's original is still readable — that is the whole point.
+    expect(versions[1].url).toBe('u1');
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/files/files.service.ts b/apps/edr-freight-api/src/modules/files/files.service.ts
index e959fa556..ea11e5fe8 100644
--- a/apps/edr-freight-api/src/modules/files/files.service.ts
+++ b/apps/edr-freight-api/src/modules/files/files.service.ts
@@ -104,13 +104,66 @@ export class FilesService {
     });
   }
 
-  /** Replace existing file row for the same resource + code (e.g. contract PDF). */
-  async upsertByCode(input: CreateFileInput): Promise<FileRecord> {
+  /**
+   * Replace the file stored under a resource + code (e.g. contract PDF). The
+   * previous version is retired, not destroyed — pass `replacedBy` to record who
+   * swapped it and why, which is what the version history shows.
+   */
+  async upsertByCode(
+    input: CreateFileInput,
+    replacedBy?: { userId?: string | null; reason?: string | null },
+  ): Promise<FileRecord> {
     const { resourceId, resource, code } = input;
-    await this.filesRepository.deleteByCode(resourceId, resource, code);
+    await this.filesRepository.deleteByCode(
+      resourceId,
+      resource,
+      code,
+      replacedBy,
+    );
     return this.upload(input);
   }
 
+  /**
+   * Every stored version of one document, newest first. `isCurrent` marks the
+   * live row; the rest are superseded uploads kept for audit.
+   */
+  async versionHistory(
+    resourceId: string,
+    resource: string,
+    code: string,
+  ): Promise<
+    Array<{
+      id: string;
+      name: string;
+      url: string;
+      size: number;
+      mimeType: string;
+      uploadedAt: string;
+      isCurrent: boolean;
+      replacedAt: string | null;
+      replacedByUserId: string | null;
+      replaceReason: string | null;
+    }>
+  > {
+    const rows = await this.filesRepository.findVersionHistory(
+      resourceId,
+      resource,
+      code,
+    );
+    return rows.map((row) => ({
+      id: row.id,
+      name: row.name,
+      url: row.url,
+      size: row.size,
+      mimeType: row.mimeType,
+      uploadedAt: row.createdAt.toISOString(),
+      isCurrent: row.deletedAt == null,
+      replacedAt: row.deletedAt ? row.deletedAt.toISOString() : null,
+      replacedByUserId: row.replacedByUserId,
+      replaceReason: row.replaceReason,
+    }));
+  }
+
   async deleteByCode(
     resourceId: string,
     resource: string,
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.spec.ts b/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.spec.ts
new file mode 100644
index 000000000..44fff49e8
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.spec.ts
@@ -0,0 +1,94 @@
+import { orderConsistWagons } from './consist-order.util';
+
+// Built train: A-B-C-D coupled in that order. Slots are created by the wagon
+// PLAN, so their sequenceNo says nothing about where the wagon actually sits.
+const TRAIN = ['A', 'B', 'C', 'D'];
+
+const slot = (sequenceNo: number, physicalWagonId: string | null) => ({
+  sequenceNo,
+  physicalWagonId,
+});
+
+describe('orderConsistWagons', () => {
+  it('draws slots in the train coupling order, not slot order', () => {
+    // Plan order says D then B; the train says B sits ahead of D.
+    const drawn = orderConsistWagons([slot(1, 'D'), slot(2, 'B')], {
+      physicalWagonIdsInOrder: TRAIN,
+    });
+
+    expect(drawn.map((w) => w.physicalWagonId)).toEqual(['B', 'D']);
+    expect(drawn.map((w) => w.position)).toEqual([1, 2]);
+  });
+
+  it('interleaves empty consist wagons in their real place', () => {
+    // Loaded slots on A and C; B and D ride along empty. The empties used to be
+    // appended after every loaded slot, so the drawing was never the train.
+    const drawn = orderConsistWagons(
+      [slot(1, 'A'), slot(2, 'C'), slot(98, 'B'), slot(99, 'D')],
+      { physicalWagonIdsInOrder: TRAIN },
+    );
+
+    expect(drawn.map((w) => w.physicalWagonId)).toEqual(['A', 'B', 'C', 'D']);
+  });
+
+  it('keeps every wagon in place when a load moves between wagons', () => {
+    // Load sat on A (slot 1); staff drag it onto empty D. The move repins the
+    // slot, so the SAME slot now reads as wagon D and A falls back to empty.
+    const before = orderConsistWagons([slot(1, 'A'), slot(98, 'D')], {
+      physicalWagonIdsInOrder: TRAIN,
+    });
+    const after = orderConsistWagons([slot(1, 'D'), slot(98, 'A')], {
+      physicalWagonIdsInOrder: TRAIN,
+    });
+
+    // A is drawn first and D last, before and after — the train did not shuffle.
+    expect(before.map((w) => w.physicalWagonId)).toEqual(['A', 'D']);
+    expect(after.map((w) => w.physicalWagonId)).toEqual(['A', 'D']);
+  });
+
+  it('follows a train-builder reorder without touching any slot row', () => {
+    const slots = [slot(1, 'A'), slot(2, 'B')];
+
+    // Builder swaps the coupling order; the slots are untouched.
+    const drawn = orderConsistWagons(slots, {
+      physicalWagonIdsInOrder: ['B', 'A', 'C', 'D'],
+    });
+
+    expect(drawn.map((w) => w.physicalWagonId)).toEqual(['B', 'A']);
+  });
+
+  it('draws back-to-front when the caller reverses the train', () => {
+    const drawn = orderConsistWagons([slot(1, 'A'), slot(2, 'C')], {
+      physicalWagonIdsInOrder: [...TRAIN].reverse(),
+      reverseWagonOrder: true,
+    });
+
+    expect(drawn.map((w) => w.physicalWagonId)).toEqual(['C', 'A']);
+  });
+
+  it('parks unpinned slots last, in slot order', () => {
+    const drawn = orderConsistWagons([slot(9, null), slot(4, null), slot(1, 'C')], {
+      physicalWagonIdsInOrder: TRAIN,
+    });
+
+    expect(drawn.map((w) => [w.physicalWagonId, w.sequenceNo])).toEqual([
+      ['C', 1],
+      [null, 4],
+      [null, 9],
+    ]);
+  });
+
+  it('falls back to slot order when there is no built train', () => {
+    // Frozen schedules and loose-wagon schedules pass no physical order.
+    const drawn = orderConsistWagons([slot(2, 'X'), slot(1, 'Y')], {
+      physicalWagonIdsInOrder: [],
+    });
+    expect(drawn.map((w) => w.sequenceNo)).toEqual([1, 2]);
+
+    const reversed = orderConsistWagons([slot(1, 'X'), slot(2, 'Y')], {
+      physicalWagonIdsInOrder: [],
+      reverseWagonOrder: true,
+    });
+    expect(reversed.map((w) => w.sequenceNo)).toEqual([2, 1]);
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.ts b/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.ts
new file mode 100644
index 000000000..496b91952
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/train-scheduling/consist-order.util.ts
@@ -0,0 +1,54 @@
+/**
+ * Draw order for a schedule's consist.
+ *
+ * A slot's stored `sequenceNo` is its place in the wagon PLAN, not its place in
+ * the train. The train's real coupling order lives on the physical wagons
+ * (`wagons.sequence_number`), which the caller passes in already ordered — ASC
+ * normally, DESC for a `reverseWagonOrder` schedule.
+ *
+ * Ordering by the physical wagon is what keeps the drawing honest:
+ *  - moving a load between wagons repaints WHICH wagon is loaded and never
+ *    shuffles the train, because each slot is drawn wherever its wagon sits;
+ *  - a train-builder reorder lands on the next read, allocations included,
+ *    since the order is derived on every read instead of copied at pin time.
+ *
+ * Slots with no physical wagon (not pinned yet, or a schedule that isn't tied
+ * to a built train) have no place in the consist — they keep slot order, last.
+ */
+export interface ConsistOrderable {
+  sequenceNo: number;
+  physicalWagonId?: string | null;
+}
+
+export interface ConsistOrderOptions {
+  /**
+   * Every wagon coupled to the built train, in real coupling order (already
+   * reversed by the caller for a `reverseWagonOrder` schedule). Empty for a
+   * frozen schedule or one with no built train — the consist then keeps slot
+   * order.
+   */
+  physicalWagonIdsInOrder: string[];
+  reverseWagonOrder?: boolean;
+}
+
+export const orderConsistWagons = <T extends ConsistOrderable>(
+  wagons: T[],
+  { physicalWagonIdsInOrder, reverseWagonOrder }: ConsistOrderOptions,
+): (T & { position: number })[] => {
+  const physicalOrder = new Map(physicalWagonIdsInOrder.map((id, index) => [id, index]));
+  const bySlotSequence = (a: T, b: T) =>
+    reverseWagonOrder ? b.sequenceNo - a.sequenceNo : a.sequenceNo - b.sequenceNo;
+
+  const ordered = physicalOrder.size
+    ? [...wagons].sort((a, b) => {
+        const ai = a.physicalWagonId ? physicalOrder.get(a.physicalWagonId) : undefined;
+        const bi = b.physicalWagonId ? physicalOrder.get(b.physicalWagonId) : undefined;
+        if (ai == null && bi == null) return bySlotSequence(a, b);
+        if (ai == null) return 1;
+        if (bi == null) return -1;
+        return ai - bi;
+      })
+    : [...wagons].sort(bySlotSequence);
+
+  return ordered.map((wagon, index) => ({ ...wagon, position: index + 1 }));
+};
diff --git a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
index da8982d95..fe5bb3a8e 100644
--- a/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
+++ b/apps/edr-freight-api/src/modules/train-scheduling/train-scheduling.service.ts
@@ -147,6 +147,7 @@ import {
   DEFAULT_CONTAINER_WAGON_LENGTH_METERS,
   DEFAULT_CONTAINER_WAGON_TARE_TONS,
 } from './booking-batch.constants';
+import { orderConsistWagons } from './consist-order.util';
 import {
   computeExportWindowTimes,
   computeImportWindowTimes,
@@ -6696,6 +6697,18 @@ export class TrainSchedulingService {
         consistOnly: true,
       }));
 
+    // The consist is DRAWN in the built train's real coupling order (rawConsistWagons
+    // is already ASC/DESC per reverseWagonOrder), not in slot order — see
+    // consist-order.util. `position` is the drawn place, 1..n; `sequenceNo` stays
+    // the slot's own stored value.
+    const drawConsist = <T extends { sequenceNo: number; physicalWagonId: string | null }>(
+      list: T[],
+    ) =>
+      orderConsistWagons(list, {
+        physicalWagonIdsInOrder: rawConsistWagons.map((wagon) => wagon.id),
+        reverseWagonOrder: schedule.reverseWagonOrder,
+      });
+
     return {
       id: schedule.id,
       reference: schedule.reference ?? null,
@@ -6785,7 +6798,8 @@ export class TrainSchedulingService {
               maxPullWeightTons: roundTons(Number(loco.maxPullWeightTons)),
               maxTrainLengthMeters: roundTons(Number(loco.maxTrainLengthMeters)),
             })),
-            wagons: (schedule.trainSet.wagons ?? [])
+            wagons: drawConsist(
+              (schedule.trainSet.wagons ?? [])
               .map((wagon) => {
                 // Frozen schedules read the wagon number + allocations from the
                 // snapshot slot; the immutable slot geometry (capacity/type) still
@@ -6875,12 +6889,8 @@ export class TrainSchedulingService {
                       })) ?? [],
                 };
               })
-              .concat(emptyConsistWagons)
-              .sort((a, b) =>
-                schedule.reverseWagonOrder
-                  ? b.sequenceNo - a.sequenceNo
-                  : a.sequenceNo - b.sequenceNo,
-              ),
+              .concat(emptyConsistWagons),
+            ),
           }
         : null,
       bookings:
@@ -7458,8 +7468,12 @@ export class TrainSchedulingService {
     ];
     const cargoOf = (allocs: WagonBookingAllocation[]) =>
       allocs.reduce((sum, a) => sum + Number(a.allocatedWeightTons || 0), 0);
-    const wagonLabel = (slot: { sequenceNo: number } | null, wagon: Wagon | null) =>
-      slot ? `#${slot.sequenceNo}` : (wagon?.wagonNumber ?? 'the target wagon');
+    // Name wagons by their physical number — the consist is drawn in the train's
+    // coupling order, so a slot's sequenceNo is not the position staff can see.
+    const slotLabel = (slot: TrainSetWagon) =>
+      slot.physicalWagon?.wagonNumber ?? `#${slot.sequenceNo}`;
+    const wagonLabel = (slot: TrainSetWagon | null, wagon: Wagon | null) =>
+      slot ? slotLabel(slot) : (wagon?.wagonNumber ?? 'the target wagon');
     const checkReceives = (
       allocs: WagonBookingAllocation[],
       label: string,
@@ -7501,7 +7515,7 @@ export class TrainSchedulingService {
     if (targetAllocs.length) {
       checkReceives(
         targetAllocs,
-        `#${source.sequenceNo}`,
+        slotLabel(source),
         source.wagonType,
         Number(source.capacityTons),
       );
diff --git a/apps/edr-freight-api/src/modules/wagons/dto/close-short-transfer-request.dto.ts b/apps/edr-freight-api/src/modules/wagons/dto/close-short-transfer-request.dto.ts
new file mode 100644
index 000000000..a277cfe72
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/wagons/dto/close-short-transfer-request.dto.ts
@@ -0,0 +1,17 @@
+import { ApiPropertyOptional } from '@nestjs/swagger';
+import { IsOptional, IsString, MaxLength } from 'class-validator';
+
+/**
+ * OCC ends a transfer request with fewer wagons than asked for. The note is
+ * carried into the requester's notification — it is what tells them WHY the
+ * yard could not give the rest.
+ */
+export class CloseShortTransferRequestDto {
+  @ApiPropertyOptional({
+    description: 'Why the source yard cannot supply the remainder',
+  })
+  @IsOptional()
+  @IsString()
+  @MaxLength(2000)
+  note?: string;
+}
diff --git a/apps/edr-freight-api/src/modules/wagons/dto/list-transfer-requests-query.dto.ts b/apps/edr-freight-api/src/modules/wagons/dto/list-transfer-requests-query.dto.ts
new file mode 100644
index 000000000..733b774bb
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/wagons/dto/list-transfer-requests-query.dto.ts
@@ -0,0 +1,44 @@
+import { WagonTransferRequestStatus } from '@edr/types';
+import { ApiPropertyOptional } from '@nestjs/swagger';
+import { Transform } from 'class-transformer';
+import { IsIn, IsOptional, IsUUID } from 'class-validator';
+
+import { PaginationQueryDto } from '../../../common/dto/pagination-query.dto';
+
+const SORT_FIELDS = ['createdAt', 'quantity', 'status'] as const;
+
+/**
+ * Transfer-desk list query. `status` accepts a comma-separated list so the
+ * "Open" tab can ask for PENDING + PARTIALLY_FULFILLED in one call.
+ */
+export class ListTransferRequestsQueryDto extends PaginationQueryDto {
+  @ApiPropertyOptional({
+    description: 'One status or a comma-separated list',
+    enum: WagonTransferRequestStatus,
+  })
+  @IsOptional()
+  @Transform(({ value }) =>
+    typeof value === 'string' && value.trim() ? value.trim() : undefined,
+  )
+  status?: string;
+
+  @ApiPropertyOptional({ description: 'Source yard' })
+  @IsOptional()
+  @IsUUID()
+  fromYardId?: string;
+
+  @ApiPropertyOptional({ description: 'Destination yard' })
+  @IsOptional()
+  @IsUUID()
+  toYardId?: string;
+
+  @ApiPropertyOptional({ description: 'Wagon type' })
+  @IsOptional()
+  @IsUUID()
+  wagonTypeId?: string;
+
+  @ApiPropertyOptional({ enum: SORT_FIELDS, default: 'createdAt' })
+  @IsOptional()
+  @IsIn([...SORT_FIELDS])
+  sortBy?: (typeof SORT_FIELDS)[number];
+}
diff --git a/apps/edr-freight-api/src/modules/wagons/entities/wagon-transfer-request.entity.ts b/apps/edr-freight-api/src/modules/wagons/entities/wagon-transfer-request.entity.ts
index c81b6c365..c39b12b9d 100644
--- a/apps/edr-freight-api/src/modules/wagons/entities/wagon-transfer-request.entity.ts
+++ b/apps/edr-freight-api/src/modules/wagons/entities/wagon-transfer-request.entity.ts
@@ -40,6 +40,14 @@ export class WagonTransferRequest extends BaseEntity {
   @Column({ name: 'quantity', type: 'int' })
   quantity!: number;
 
+  /**
+   * How many have actually moved so far. OCC sends what the yard can spare,
+   * whenever it can — the request stays open until this reaches `quantity` or
+   * OCC closes it short.
+   */
+  @Column({ name: 'fulfilled_quantity', type: 'int', default: 0 })
+  fulfilledQuantity!: number;
+
   @Column({
     name: 'status',
     type: 'varchar',
@@ -54,9 +62,17 @@ export class WagonTransferRequest extends BaseEntity {
   @Column({ name: 'fulfilled_by_user_id', type: 'uuid', nullable: true })
   fulfilledByUserId?: string | null;
 
+  /** When the LAST transfer against this request ran (not necessarily the full count). */
   @Column({ name: 'fulfilled_at', type: 'timestamptz', nullable: true })
   fulfilledAt?: Date | null;
 
+  /** Set when OCC ended the request with fewer wagons than asked for. */
+  @Column({ name: 'closed_short_at', type: 'timestamptz', nullable: true })
+  closedShortAt?: Date | null;
+
+  @Column({ name: 'closed_short_by_user_id', type: 'uuid', nullable: true })
+  closedShortByUserId?: string | null;
+
   @Column({ name: 'note', type: 'text', nullable: true })
   note?: string | null;
 
diff --git a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.controller.ts b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.controller.ts
index b00e4a64f..9e69c3bf6 100644
--- a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.controller.ts
+++ b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.controller.ts
@@ -1,4 +1,3 @@
-import { WagonTransferRequestStatus } from '@edr/types';
 import {
   Body,
   Controller,
@@ -13,26 +12,36 @@ import { CurrentUser } from '@edr/api-common';
 import type { TCurrentUser } from '@tria-plc/api-common/modules/auth/types/current-user.type';
 
 import {
-  FleetManage,
-  FleetView,
+  WagonTransferCancel,
+  WagonTransferCloseShort,
   WagonTransferFulfill,
   WagonTransferHistoryAll,
   WagonTransferRequest,
+  WagonTransferView,
 } from '../../common/booking-guards';
-import { FREIGHT_PERMS } from '../../seed/freight-permissions.registry';
 import { BulkFulfillTransferRequestsDto } from './dto/bulk-fulfill-transfer-requests.dto';
+import { CloseShortTransferRequestDto } from './dto/close-short-transfer-request.dto';
 import { CreateTransferRequestDto } from './dto/create-transfer-request.dto';
 import { FulfillTransferRequestDto } from './dto/fulfill-transfer-request.dto';
+import { ListTransferRequestsQueryDto } from './dto/list-transfer-requests-query.dto';
 import { WagonTransferRequestsService } from './wagon-transfer-requests.service';
 
+/** Query-string number, or undefined when absent/garbage (service defaults it). */
+const toInt = (value?: string): number | undefined => {
+  const n = Number.parseInt(String(value ?? ''), 10);
+  return Number.isFinite(n) && n > 0 ? n : undefined;
+};
+
 /**
- * Two-person wagon-transfer queue. Requester (transfer_request perm) files a
- * count-only request; OCC (transfer_fulfill perm) picks the wagons and executes
- * the move. Separate top-level path so it never collides with `wagons/:id`.
+ * The wagon-transfer desk. A requester (transfer_request) files a count-only
+ * request; OCC (transfer_fulfill) moves wagons against it in as many
+ * instalments as the source yard allows, and closes it short
+ * (transfer_close_short) when the yard has no more to give. Separate top-level
+ * path so it never collides with `wagons/:id`.
  */
 @ApiTags('wagon-transfer-requests')
 @Controller('wagon-transfer-requests')
-@FleetView(FREIGHT_PERMS.wagons.view)
+@WagonTransferView()
 export class WagonTransferRequestsController {
   constructor(private readonly service: WagonTransferRequestsService) {}
 
@@ -47,10 +56,12 @@ export class WagonTransferRequestsController {
   }
 
   @Get()
-  @ApiQuery({ name: 'status', required: false, enum: WagonTransferRequestStatus })
-  @ApiOperation({ summary: 'List transfer requests (OCC queue: status=PENDING)' })
-  list(@Query('status') status?: WagonTransferRequestStatus) {
-    return this.service.listRequests(status);
+  @ApiOperation({
+    summary:
+      'Transfer desk list — paginated, filterable by status (comma-separated), yards and wagon type',
+  })
+  list(@Query() query: ListTransferRequestsQueryDto) {
+    return this.service.listRequests(query);
   }
 
   // NOTE: static routes (`history`, `bulk-fulfill`) MUST stay above `@Get(':id')`
@@ -73,24 +84,48 @@ export class WagonTransferRequestsController {
   // matches in declaration order, so `/history` would otherwise be captured by
   // the `:id` param route (and rejected by ParseUUIDPipe).
   @Get('history')
+  @ApiQuery({ name: 'page', required: false })
+  @ApiQuery({ name: 'pageSize', required: false })
   @ApiOperation({
     summary: "Caller's own transfer history (requests filed/fulfilled + wagons moved)",
   })
-  myHistory(@CurrentUser() user: TCurrentUser) {
+  myHistory(
+    @CurrentUser() user: TCurrentUser,
+    @Query('page') page?: string,
+    @Query('pageSize') pageSize?: string,
+  ) {
     // Never fall through to the all-staff view: getHistory(undefined) means
     // "everyone", so a missing caller id must return empty, not leak scope.
-    if (!user?.id) return { requests: [], movements: [] };
-    return this.service.getHistory(user.id);
+    if (!user?.id) {
+      return {
+        requests: [],
+        movements: [],
+        meta: {
+          page: 1,
+          pageSize: 20,
+          requestsTotal: 0,
+          movementsTotal: 0,
+          totalPages: 1,
+        },
+      };
+    }
+    return this.service.getHistory(user.id, toInt(page), toInt(pageSize));
   }
 
   @Get('history/all')
   @WagonTransferHistoryAll()
   @ApiQuery({ name: 'userId', required: false })
+  @ApiQuery({ name: 'page', required: false })
+  @ApiQuery({ name: 'pageSize', required: false })
   @ApiOperation({
     summary: "Admin: any/all staff's transfer history (optional ?userId filter)",
   })
-  allHistory(@Query('userId') userId?: string) {
-    return this.service.getHistory(userId);
+  allHistory(
+    @Query('userId') userId?: string,
+    @Query('page') page?: string,
+    @Query('pageSize') pageSize?: string,
+  ) {
+    return this.service.getHistory(userId, toInt(page), toInt(pageSize));
   }
 
   @Get(':id')
@@ -110,9 +145,26 @@ export class WagonTransferRequestsController {
     return this.service.fulfillRequest(id, dto, user?.id);
   }
 
+  @Post(':id/close-short')
+  @WagonTransferCloseShort()
+  @ApiOperation({
+    summary:
+      'OCC: end the request with fewer wagons than asked for — what moved stays, the requester is told the shortfall',
+  })
+  closeShort(
+    @Param('id', ParseUUIDPipe) id: string,
+    @Body() dto: CloseShortTransferRequestDto,
+    @CurrentUser() user: TCurrentUser,
+  ) {
+    return this.service.closeShort(id, dto, user?.id);
+  }
+
   @Post(':id/cancel')
-  @FleetManage(FREIGHT_PERMS.wagons.transferRequest)
-  @ApiOperation({ summary: 'Withdraw a pending transfer request' })
+  @WagonTransferCancel()
+  @ApiOperation({
+    summary:
+      'Withdraw a request that has not moved any wagon yet (use close-short once wagons have moved)',
+  })
   cancel(@Param('id', ParseUUIDPipe) id: string) {
     return this.service.cancelRequest(id);
   }
diff --git a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.spec.ts b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.spec.ts
new file mode 100644
index 000000000..ecf512aac
--- /dev/null
+++ b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.spec.ts
@@ -0,0 +1,235 @@
+import { WagonTransferRequestStatus } from '@edr/types';
+import { ConflictException, BadRequestException } from '@nestjs/common';
+
+import { WagonTransferRequestsService } from './wagon-transfer-requests.service';
+import type { WagonTransferRequest } from './entities/wagon-transfer-request.entity';
+
+/**
+ * Instalment fulfilment: a request for 50 wagons is met with whatever the source
+ * yard can spare, whenever it can spare it. It stays open until the full count
+ * lands or OCC closes it short — which is what tells the requester to go ask
+ * another yard.
+ */
+describe('WagonTransferRequestsService — partial fulfilment', () => {
+  const request = (over: Partial<WagonTransferRequest> = {}): WagonTransferRequest =>
+    ({
+      id: 'req-1',
+      fromYardId: 'yard-a',
+      toYardId: 'yard-b',
+      wagonTypeId: 'type-1',
+      quantity: 50,
+      fulfilledQuantity: 0,
+      status: WagonTransferRequestStatus.Pending,
+      requestedByUserId: 'user-1',
+      ...over,
+    }) as WagonTransferRequest;
+
+  let requestRepo: {
+    findOne: jest.Mock;
+    find: jest.Mock;
+    save: jest.Mock;
+    create: jest.Mock;
+    createQueryBuilder: jest.Mock;
+  };
+  let wagonRepo: { find: jest.Mock; count: jest.Mock };
+  let wagonsService: { bulkTransfer: jest.Mock };
+  let inbox: { notify: jest.Mock };
+  let service: WagonTransferRequestsService;
+  let stored: WagonTransferRequest;
+
+  const flush = () => new Promise((resolve) => setImmediate(resolve));
+
+  const build = (row: WagonTransferRequest) => {
+    stored = row;
+    requestRepo.findOne.mockImplementation(async () => stored);
+    requestRepo.save.mockImplementation(async (r: WagonTransferRequest) => {
+      stored = r;
+      return r;
+    });
+  };
+
+  beforeEach(() => {
+    requestRepo = {
+      findOne: jest.fn(),
+      find: jest.fn().mockResolvedValue([]),
+      save: jest.fn(),
+      create: jest.fn((r) => r),
+      createQueryBuilder: jest.fn(),
+    };
+    wagonRepo = { find: jest.fn().mockResolvedValue([]), count: jest.fn() };
+    wagonsService = { bulkTransfer: jest.fn().mockResolvedValue(undefined) };
+    inbox = { notify: jest.fn().mockResolvedValue(undefined) };
+    service = new WagonTransferRequestsService(
+      requestRepo as never,
+      wagonRepo as never,
+      { find: jest.fn(), findAndCount: jest.fn() } as never,
+      wagonsService as never,
+      inbox as never,
+    );
+    build(request());
+  });
+
+  const availableWagons = (n: number) =>
+    Array.from({ length: n }, (_, i) => ({
+      id: `w-${i}`,
+      wagonNumber: `100${i}`,
+      currentYardId: 'yard-a',
+      wagonTypeId: 'type-1',
+      status: 'AVAILABLE',
+    }));
+
+  describe('fulfillRequest', () => {
+    it('books an instalment and keeps the request open', async () => {
+      wagonRepo.find.mockResolvedValue(availableWagons(20));
+
+      await service.fulfillRequest('req-1', {
+        wagonIds: availableWagons(20).map((w) => w.id),
+      });
+
+      expect(stored.fulfilledQuantity).toBe(20);
+      expect(stored.status).toBe(WagonTransferRequestStatus.PartiallyFulfilled);
+      expect(wagonsService.bulkTransfer).toHaveBeenCalledTimes(1);
+    });
+
+    it('completes the request when the last instalment lands', async () => {
+      build(request({ fulfilledQuantity: 30, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+      wagonRepo.find.mockResolvedValue(availableWagons(20));
+
+      await service.fulfillRequest('req-1', {
+        wagonIds: availableWagons(20).map((w) => w.id),
+      });
+
+      expect(stored.fulfilledQuantity).toBe(50);
+      expect(stored.status).toBe(WagonTransferRequestStatus.Fulfilled);
+    });
+
+    it('refuses to move more than is still owed', async () => {
+      build(request({ fulfilledQuantity: 45, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+      wagonRepo.find.mockResolvedValue(availableWagons(10));
+
+      await expect(
+        service.fulfillRequest('req-1', {
+          wagonIds: availableWagons(10).map((w) => w.id),
+        }),
+      ).rejects.toBeInstanceOf(BadRequestException);
+      expect(wagonsService.bulkTransfer).not.toHaveBeenCalled();
+    });
+
+    it('refuses to touch a request that is already closed', async () => {
+      build(request({ status: WagonTransferRequestStatus.ClosedShort, fulfilledQuantity: 20 }));
+
+      await expect(
+        service.fulfillRequest('req-1', { wagonIds: ['w-0'] }),
+      ).rejects.toBeInstanceOf(ConflictException);
+    });
+
+    it('tells the requester what landed and what is still owed', async () => {
+      wagonRepo.find.mockResolvedValue(availableWagons(20));
+
+      await service.fulfillRequest('req-1', {
+        wagonIds: availableWagons(20).map((w) => w.id),
+      });
+      await flush();
+
+      const sent = inbox.notify.mock.calls[0][0];
+      expect(sent.recipients).toEqual({ userIds: ['user-1'] });
+      expect(sent.body).toContain('20 wagon(s) have arrived');
+      expect(sent.body).toContain('30 of 50 still to come');
+    });
+  });
+
+  describe('bulkFulfill', () => {
+    it('sends what the yard has instead of skipping a short request', async () => {
+      wagonRepo.find.mockResolvedValue(availableWagons(20));
+
+      const result = await service.bulkFulfill(['req-1']);
+
+      expect(stored.fulfilledQuantity).toBe(20);
+      expect(stored.status).toBe(WagonTransferRequestStatus.PartiallyFulfilled);
+      expect(result.skipped).toHaveLength(0);
+    });
+
+    it('skips only when the yard has nothing to give', async () => {
+      wagonRepo.find.mockResolvedValue([]);
+
+      const result = await service.bulkFulfill(['req-1']);
+
+      expect(wagonsService.bulkTransfer).not.toHaveBeenCalled();
+      expect(result.skipped[0].reason).toContain('No available wagons');
+    });
+  });
+
+  describe('closeShort', () => {
+    it('ends the request and tells the requester to ask another yard', async () => {
+      build(request({ fulfilledQuantity: 20, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+
+      await service.closeShort('req-1', { note: 'Yard is empty until Friday' });
+      await flush();
+
+      expect(stored.status).toBe(WagonTransferRequestStatus.ClosedShort);
+      expect(stored.closedShortAt).toBeInstanceOf(Date);
+      const sent = inbox.notify.mock.calls[0][0];
+      expect(sent.body).toContain('Only 20 of the 50');
+      expect(sent.body).toContain('Yard is empty until Friday');
+      expect(sent.body).toContain('Request the remaining 30');
+    });
+
+    it('refuses when the request is already fully supplied', async () => {
+      build(request({ fulfilledQuantity: 50, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+
+      await expect(service.closeShort('req-1', {})).rejects.toBeInstanceOf(
+        ConflictException,
+      );
+    });
+  });
+
+  describe('cancelRequest', () => {
+    it('withdraws a request that never moved a wagon', async () => {
+      await service.cancelRequest('req-1');
+      expect(stored.status).toBe(WagonTransferRequestStatus.Cancelled);
+    });
+
+    it('refuses once wagons have moved — close it short instead', async () => {
+      build(request({ fulfilledQuantity: 20, status: WagonTransferRequestStatus.PartiallyFulfilled }));
+
+      await expect(service.cancelRequest('req-1')).rejects.toThrow(
+        /close it short/i,
+      );
+    });
+  });
+
+  describe('createRequest', () => {
+    it('accepts a count larger than what the yard holds today', async () => {
+      wagonRepo.count.mockResolvedValue(20);
+
+      await service.createRequest(
+        {
+          fromYardId: 'yard-a',
+          toYardId: 'yard-b',
+          wagonTypeId: 'type-1',
+          quantity: 50,
+          reason: 'Grain campaign',
+        },
+        'user-1',
+      );
+
+      expect(requestRepo.save).toHaveBeenCalled();
+      expect(stored.quantity).toBe(50);
+    });
+
+    it('still refuses a same-yard move', async () => {
+      await expect(
+        service.createRequest(
+          {
+            fromYardId: 'yard-a',
+            toYardId: 'yard-a',
+            wagonTypeId: 'type-1',
+            quantity: 5,
+            reason: 'x',
+          },
+          'user-1',
+        ),
+      ).rejects.toBeInstanceOf(BadRequestException);
+    });
+  });
+});
diff --git a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.ts b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.ts
index 068d4dc6d..79a74f4ce 100644
--- a/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.ts
+++ b/apps/edr-freight-api/src/modules/wagons/wagon-transfer-requests.service.ts
@@ -1,15 +1,27 @@
-import { WagonStatus, WagonTransferRequestStatus } from '@edr/types';
+import {
+  NotificationAudience,
+  NotificationType,
+  OPEN_WAGON_TRANSFER_STATUSES,
+  PaginatedResponse,
+  WagonStatus,
+  WagonTransferRequestStatus,
+} from '@edr/types';
 import {
   BadRequestException,
   ConflictException,
   Injectable,
+  Logger,
   NotFoundException,
 } from '@nestjs/common';
 import { InjectRepository } from '@nestjs/typeorm';
 import { In, IsNull, Not, Repository } from 'typeorm';
 
+import { paginateQuery } from '../../common/utils/pagination.util';
+import { NotificationInboxService } from '../notification-inbox/notification-inbox.service';
+import { CloseShortTransferRequestDto } from './dto/close-short-transfer-request.dto';
 import { CreateTransferRequestDto } from './dto/create-transfer-request.dto';
 import { FulfillTransferRequestDto } from './dto/fulfill-transfer-request.dto';
+import { ListTransferRequestsQueryDto } from './dto/list-transfer-requests-query.dto';
 import { Wagon } from './entities/wagon.entity';
 import { WagonMovement } from './entities/wagon-movement.entity';
 import { WagonTransferRequest } from './entities/wagon-transfer-request.entity';
@@ -19,10 +31,21 @@ import { WagonsService } from './wagons.service';
 export interface TransferHistory {
   requests: WagonTransferRequest[];
   movements: WagonMovement[];
+  /**
+   * One pager drives both lists (they are shown side by side), so it carries a
+   * total per list and the page count of the longer one.
+   */
+  meta: {
+    page: number;
+    pageSize: number;
+    requestsTotal: number;
+    movementsTotal: number;
+    totalPages: number;
+  };
 }
 
-/** How many ledger rows the history returns at most (newest first). */
-const HISTORY_LIMIT = 500;
+/** Hard ceiling on a single history page, whatever the client asks for. */
+const HISTORY_LIMIT = 100;
 
 const REQUEST_RELATIONS = {
   fromYard: true,
@@ -38,6 +61,8 @@ const REQUEST_RELATIONS = {
  */
 @Injectable()
 export class WagonTransferRequestsService {
+  private readonly logger = new Logger(WagonTransferRequestsService.name);
+
   constructor(
     @InjectRepository(WagonTransferRequest)
     private readonly requestRepo: Repository<WagonTransferRequest>,
@@ -46,13 +71,14 @@ export class WagonTransferRequestsService {
     @InjectRepository(WagonMovement)
     private readonly movementRepo: Repository<WagonMovement>,
     private readonly wagonsService: WagonsService,
+    private readonly inbox: NotificationInboxService,
   ) {}
 
   /**
-   * Record a PENDING request. Count-only — no wagons are picked here, but the
-   * count is capped at the AVAILABLE wagons of that type currently sitting in
-   * the source yard: staff may only ask for wagons that are actually there to
-   * give. A reason is mandatory and is shown on the OCC queue.
+   * Record a PENDING request. Count-only — no wagons are picked here, and the
+   * count is NOT capped by what the source yard holds today: OCC fulfils in
+   * instalments, so asking for 50 while only 20 sit there is a normal, useful
+   * request. A reason is mandatory and is shown on the OCC queue.
    */
   async createRequest(
     dto: CreateTransferRequestDto,
@@ -63,14 +89,6 @@ export class WagonTransferRequestsService {
         'Source and destination yard must be different',
       );
     }
-    const available = await this.countAvailable(dto.fromYardId, dto.wagonTypeId);
-    if (available < dto.quantity) {
-      throw new BadRequestException(
-        available === 0
-          ? 'No available wagons of this type in the source yard'
-          : `Only ${available} available wagon(s) of this type in the source yard — request at most ${available}`,
-      );
-    }
     const request = this.requestRepo.create({
       fromYardId: dto.fromYardId,
       toYardId: dto.toYardId,
@@ -85,8 +103,12 @@ export class WagonTransferRequestsService {
     return this.findById(saved.id);
   }
 
-  /** AVAILABLE wagons of `wagonTypeId` currently in `yardId`. */
-  private countAvailable(yardId: string, wagonTypeId: string): Promise<number> {
+  /**
+   * AVAILABLE wagons of `wagonTypeId` currently in `yardId` — what OCC can move
+   * right now. Shown on the desk beside the outstanding count so staff see at a
+   * glance how much of a request the yard can cover today.
+   */
+  countAvailable(yardId: string, wagonTypeId: string): Promise<number> {
     return this.wagonRepo.count({
       where: {
         currentYardId: yardId,
@@ -96,15 +118,51 @@ export class WagonTransferRequestsService {
     });
   }
 
-  /** Requests, newest first, optionally filtered by status (OCC queue = PENDING). */
+  /**
+   * The transfer desk list: paginated, newest first, filterable by status (one
+   * or a comma-separated set — the "Open" tab asks for PENDING +
+   * PARTIALLY_FULFILLED), yards and wagon type. Search matches the reason text.
+   */
   async listRequests(
-    status?: WagonTransferRequestStatus,
-  ): Promise<WagonTransferRequest[]> {
-    return this.requestRepo.find({
-      where: status ? { status } : {},
-      relations: REQUEST_RELATIONS,
-      order: { createdAt: 'DESC' },
-    });
+    query: ListTransferRequestsQueryDto,
+  ): Promise<PaginatedResponse<WagonTransferRequest>> {
+    const qb = this.requestRepo
+      .createQueryBuilder('r')
+      .leftJoinAndSelect('r.fromYard', 'fromYard')
+      .leftJoinAndSelect('r.toYard', 'toYard')
+      .leftJoinAndSelect('r.wagonType', 'wagonType');
+
+    const statuses = (query.status ?? '')
+      .split(',')
+      .map((s) => s.trim())
+      .filter(Boolean);
+    if (statuses.length) {
+      qb.andWhere('r.status IN (:...statuses)', { statuses });
+    }
+    if (query.fromYardId) {
+      qb.andWhere('r.from_yard_id = :fromYardId', { fromYardId: query.fromYardId });
+    }
+    if (query.toYardId) {
+      qb.andWhere('r.to_yard_id = :toYardId', { toYardId: query.toYardId });
+    }
+    if (query.wagonTypeId) {
+      qb.andWhere('r.wagon_type_id = :wagonTypeId', {
+        wagonTypeId: query.wagonTypeId,
+      });
+    }
+    if (query.search) {
+      qb.andWhere('r.reason ILIKE :search', { search: `%${query.search}%` });
+    }
+
+    const sortColumn =
+      query.sortBy === 'quantity'
+        ? 'r.quantity'
+        : query.sortBy === 'status'
+          ? 'r.status'
+          : 'r.created_at';
+    qb.orderBy(sortColumn, query.sortOrder ?? 'DESC');
+
+    return paginateQuery(qb, { page: query.page, pageSize: query.pageSize });
   }
 
   async findById(id: string): Promise<WagonTransferRequest> {
@@ -116,11 +174,23 @@ export class WagonTransferRequestsService {
     return request;
   }
 
+  /** Wagons still owed on an open request. */
+  private remainingOn(request: WagonTransferRequest): number {
+    return Math.max(0, request.quantity - (request.fulfilledQuantity ?? 0));
+  }
+
+  /** True while OCC can still move wagons against this request. */
+  private isOpen(request: WagonTransferRequest): boolean {
+    return OPEN_WAGON_TRANSFER_STATUSES.includes(request.status);
+  }
+
   /**
-   * OCC fulfils a PENDING request with hand-picked wagons. Every wagon must sit
-   * in the request's source yard, match its wagon type, and the count must equal
-   * the requested quantity — then the transfer runs and the request is marked
-   * FULFILLED.
+   * OCC moves hand-picked wagons against an open request. Any number from 1 up
+   * to whatever is still owed — the yard rarely has the whole ask at once, so a
+   * request for 50 can be met 20 now, 30 later. Every wagon must sit in the
+   * source yard, match the type and be available. The request completes on its
+   * own once the full count has moved; short of that it stays open as
+   * PARTIALLY_FULFILLED and the requester is told what landed.
    */
   async fulfillRequest(
     id: string,
@@ -128,16 +198,17 @@ export class WagonTransferRequestsService {
     userId?: string | null,
   ): Promise<WagonTransferRequest> {
     const request = await this.findById(id);
-    if (request.status !== WagonTransferRequestStatus.Pending) {
+    if (!this.isOpen(request)) {
       throw new ConflictException(
-        `Request is already ${request.status.toLowerCase()}`,
+        `Request is already ${request.status.toLowerCase().replace(/_/g, ' ')}`,
       );
     }
 
     const wagonIds = [...new Set(dto.wagonIds)];
-    if (wagonIds.length !== request.quantity) {
+    const remaining = this.remainingOn(request);
+    if (wagonIds.length > remaining) {
       throw new BadRequestException(
-        `Select exactly ${request.quantity} wagon(s); you selected ${wagonIds.length}`,
+        `Only ${remaining} wagon(s) still owed on this request; you selected ${wagonIds.length}`,
       );
     }
 
@@ -178,21 +249,124 @@ export class WagonTransferRequestsService {
       { transferRequestId: request.id },
     );
 
-    request.status = WagonTransferRequestStatus.Fulfilled;
-    request.fulfilledByUserId = userId ?? null;
-    request.fulfilledAt = new Date();
-    await this.requestRepo.save(request);
+    await this.recordDelivery(request, wagonIds.length, userId);
     return this.findById(id);
   }
 
   /**
-   * OCC accepts AND executes a subset of pending requests in one action. For
-   * each selected request the system auto-picks the required number of
-   * AVAILABLE wagons of the requested type from the source yard (lowest wagon
-   * number first) and runs the audited transfer. A request that cannot be
-   * executed — already decided, or not enough available wagons left after the
-   * ones processed before it — is SKIPPED and simply stays PENDING, visible to
-   * both teams; nothing is rolled back for the others.
+   * Book an instalment against a request: bump the delivered count, complete it
+   * when the full ask has landed, and tell the requester what moved. Shared by
+   * the hand-picked and auto-picked (bulk) fulfilment paths.
+   */
+  private async recordDelivery(
+    request: WagonTransferRequest,
+    moved: number,
+    userId?: string | null,
+  ): Promise<void> {
+    request.fulfilledQuantity = (request.fulfilledQuantity ?? 0) + moved;
+    request.status =
+      request.fulfilledQuantity >= request.quantity
+        ? WagonTransferRequestStatus.Fulfilled
+        : WagonTransferRequestStatus.PartiallyFulfilled;
+    request.fulfilledByUserId = userId ?? null;
+    request.fulfilledAt = new Date();
+    await this.requestRepo.save(request);
+    this.notifyRequester(request, moved);
+  }
+
+  /**
+   * Tell the requester what landed. Fire-and-forget: a notification failure must
+   * never undo a transfer that already moved wagons.
+   */
+  private notifyRequester(
+    request: WagonTransferRequest,
+    moved: number,
+    closedShortNote?: string | null,
+  ): void {
+    if (!request.requestedByUserId) return;
+    const outstanding = this.remainingOn(request);
+    const complete = request.status === WagonTransferRequestStatus.Fulfilled;
+    const closedShort =
+      request.status === WagonTransferRequestStatus.ClosedShort;
+
+    const title = complete
+      ? `All ${request.quantity} wagon(s) transferred`
+      : closedShort
+        ? `Transfer closed short — ${request.fulfilledQuantity} of ${request.quantity} wagon(s)`
+        : `${moved} of ${request.quantity} wagon(s) transferred`;
+
+    const body = complete
+      ? `Your wagon transfer request is complete — all ${request.quantity} wagon(s) have arrived.`
+      : closedShort
+        ? `Only ${request.fulfilledQuantity} of the ${request.quantity} wagon(s) you asked for could be supplied` +
+          `${closedShortNote ? `: ${closedShortNote}` : '.'} ` +
+          `Request the remaining ${outstanding} from another yard.`
+        : `${moved} wagon(s) have arrived against your request. ` +
+          `${outstanding} of ${request.quantity} still to come.`;
+
+    void this.inbox
+      .notify({
+        recipients: { userIds: [request.requestedByUserId] },
+        audience: NotificationAudience.BACKOFFICE,
+        type: NotificationType.GENERIC,
+        title,
+        body,
+        link: `/dashboard/wagon-transfers/${request.id}`,
+        data: {
+          transferRequestId: request.id,
+          delivered: request.fulfilledQuantity,
+          requested: request.quantity,
+          outstanding,
+        },
+      })
+      .catch((err) =>
+        this.logger.warn(
+          `Transfer notification failed for ${request.id}: ${(err as Error).message}`,
+        ),
+      );
+  }
+
+  /**
+   * OCC ends a request with fewer wagons than asked for — the source yard has
+   * nothing more to give. What already moved stays moved; the requester is told
+   * the shortfall so they can raise it against another yard. Cancelling is for
+   * requests that never moved anything; this is the close for ones that did.
+   */
+  async closeShort(
+    id: string,
+    dto: CloseShortTransferRequestDto,
+    userId?: string | null,
+  ): Promise<WagonTransferRequest> {
+    const request = await this.findById(id);
+    if (!this.isOpen(request)) {
+      throw new ConflictException(
+        `Request is already ${request.status.toLowerCase().replace(/_/g, ' ')}`,
+      );
+    }
+    if (this.remainingOn(request) === 0) {
+      throw new ConflictException(
+        'Nothing outstanding — this request is already fully supplied',
+      );
+    }
+
+    request.status = WagonTransferRequestStatus.ClosedShort;
+    request.closedShortAt = new Date();
+    request.closedShortByUserId = userId ?? null;
+    if (dto.note?.trim()) {
+      request.note = dto.note.trim();
+    }
+    await this.requestRepo.save(request);
+    this.notifyRequester(request, 0, dto.note ?? null);
+    return this.findById(id);
+  }
+
+  /**
+   * OCC executes a set of open requests in one action, auto-picking AVAILABLE
+   * wagons of the requested type from each source yard (lowest wagon number
+   * first). A yard that cannot cover the whole ask still sends what it has —
+   * the request stays open for the rest rather than being skipped, which is the
+   * whole point of instalments. Only a request with NOTHING available is
+   * skipped, and nothing is rolled back for the others.
    */
   async bulkFulfill(
     requestIds: string[],
@@ -212,13 +386,14 @@ export class WagonTransferRequestsService {
         skipped.push({ id, reason: 'Request not found' });
         continue;
       }
-      if (request.status !== WagonTransferRequestStatus.Pending) {
+      if (!this.isOpen(request)) {
         skipped.push({
           id,
-          reason: `Already ${request.status.toLowerCase()}`,
+          reason: `Already ${request.status.toLowerCase().replace(/_/g, ' ')}`,
         });
         continue;
       }
+      const remaining = this.remainingOn(request);
       const wagons = await this.wagonRepo.find({
         where: {
           currentYardId: request.fromYardId,
@@ -226,12 +401,12 @@ export class WagonTransferRequestsService {
           status: WagonStatus.Available,
         },
         order: { wagonNumber: 'ASC' },
-        take: request.quantity,
+        take: remaining,
       });
-      if (wagons.length < request.quantity) {
+      if (wagons.length === 0) {
         skipped.push({
           id,
-          reason: `Only ${wagons.length} of ${request.quantity} wagon(s) available in the source yard — left pending`,
+          reason: 'No available wagons of this type in the source yard — left open',
         });
         continue;
       }
@@ -240,10 +415,7 @@ export class WagonTransferRequestsService {
         userId,
         { transferRequestId: request.id },
       );
-      request.status = WagonTransferRequestStatus.Fulfilled;
-      request.fulfilledByUserId = userId ?? null;
-      request.fulfilledAt = new Date();
-      await this.requestRepo.save(request);
+      await this.recordDelivery(request, wagons.length, userId);
       fulfilled.push(await this.findById(id));
     }
 
@@ -258,17 +430,25 @@ export class WagonTransferRequestsService {
    * (the controller passes the caller's id unless they hold the history-all
    * permission) — this method trusts its argument.
    */
-  async getHistory(userId?: string | null): Promise<TransferHistory> {
-    const requests = await this.requestRepo.find({
+  async getHistory(
+    userId?: string | null,
+    page?: number,
+    pageSize?: number,
+  ): Promise<TransferHistory> {
+    const take = Math.min(pageSize ?? 20, HISTORY_LIMIT);
+    const skip = ((page ?? 1) - 1) * take;
+
+    const [requests, requestsTotal] = await this.requestRepo.findAndCount({
       where: userId
         ? [{ requestedByUserId: userId }, { fulfilledByUserId: userId }]
         : {},
       relations: REQUEST_RELATIONS,
       order: { createdAt: 'DESC' },
-      take: HISTORY_LIMIT,
+      skip,
+      take,
     });
 
-    const movements = await this.movementRepo.find({
+    const [movements, movementsTotal] = await this.movementRepo.findAndCount({
       // Own view: moves I made. All view: every user-attributed move (skip the
       // system-written loaded/reposition legs that carry no mover).
       where: userId
@@ -276,18 +456,39 @@ export class WagonTransferRequestsService {
         : { movedByUserId: Not(IsNull()) },
       relations: { wagon: true, fromYard: true, toYard: true, transferRequest: true },
       order: { occurredAt: 'DESC' },
-      take: HISTORY_LIMIT,
+      skip,
+      take,
     });
 
-    return { requests, movements };
+    return {
+      requests,
+      movements,
+      meta: {
+        page: page ?? 1,
+        pageSize: take,
+        requestsTotal,
+        movementsTotal,
+        // Whichever list is longer decides how far the pager can go.
+        totalPages: Math.max(
+          1,
+          Math.ceil(Math.max(requestsTotal, movementsTotal) / take),
+        ),
+      },
+    };
   }
 
-  /** Withdraw a still-PENDING request. */
+  /**
+   * Withdraw a request before anything moved. Once wagons have been delivered
+   * the request can only be completed or closed short — cancelling would erase
+   * the fact that a transfer happened.
+   */
   async cancelRequest(id: string): Promise<WagonTransferRequest> {
     const request = await this.findById(id);
     if (request.status !== WagonTransferRequestStatus.Pending) {
       throw new ConflictException(
-        `Only pending requests can be cancelled (this one is ${request.status.toLowerCase()})`,
+        request.status === WagonTransferRequestStatus.PartiallyFulfilled
+          ? 'Wagons have already moved against this request — close it short instead of cancelling'
+          : `Only pending requests can be cancelled (this one is ${request.status.toLowerCase().replace(/_/g, ' ')})`,
       );
     }
     request.status = WagonTransferRequestStatus.Cancelled;
diff --git a/apps/edr-freight-api/src/modules/wagons/wagons.module.ts b/apps/edr-freight-api/src/modules/wagons/wagons.module.ts
index 05162ea23..8c8a0d11f 100644
--- a/apps/edr-freight-api/src/modules/wagons/wagons.module.ts
+++ b/apps/edr-freight-api/src/modules/wagons/wagons.module.ts
@@ -5,6 +5,7 @@ import { WagonMovement } from './entities/wagon-movement.entity';
 import { WagonTransferRequest } from './entities/wagon-transfer-request.entity';
 import { Train } from '../trains/entities/train.entity';
 import { Yard } from '../rule-engine/entities/yard.entity';
+import { NotificationInboxModule } from '../notification-inbox/notification-inbox.module';
 import { WagonsController } from './wagons.controller';
 import { WagonTransferRequestsController } from './wagon-transfer-requests.controller';
 import { WagonsService } from './wagons.service';
@@ -19,6 +20,8 @@ import { WagonTransferRequestsService } from './wagon-transfer-requests.service'
       Train,
       Yard,
     ]),
+    // The transfer desk notifies the requester as instalments land.
+    NotificationInboxModule,
   ],
   controllers: [
     WagonsController,
diff --git a/apps/edr-freight-api/src/seed/freight-permissions.registry.ts b/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
index 65ca3bcde..2924169eb 100644
--- a/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
+++ b/apps/edr-freight-api/src/seed/freight-permissions.registry.ts
@@ -233,6 +233,12 @@ export const FLEET_RAIL_PERMISSIONS: FreightPermissionSeed[] = [
   perm('e1b00001-0001-4000-8000-000000000005', 'edr_freight_app:wagons:transfer_request', 'Request wagon transfer'),
   perm('e1b00001-0001-4000-8000-000000000006', 'edr_freight_app:wagons:transfer_fulfill', 'Fulfil wagon transfer (OCC)'),
   perm('e1b00001-0001-4000-8000-000000000007', 'edr_freight_app:wagons:transfer_history_all', "View all staff's transfer history"),
+  // The transfer desk is its own screen, so it carries its own per-action keys —
+  // seeing the queue, withdrawing a request and short-closing one are separate
+  // grants from filing or fulfilling.
+  perm('e1b00001-0001-4000-8000-000000000008', 'edr_freight_app:wagons:transfer_view', 'View wagon transfer requests'),
+  perm('e1b00001-0001-4000-8000-000000000009', 'edr_freight_app:wagons:transfer_cancel', 'Withdraw a wagon transfer request'),
+  perm('e1b00001-0001-4000-8000-00000000000a', 'edr_freight_app:wagons:transfer_close_short', 'Close a transfer request short of the requested count'),
   perm('e1c00001-0001-4000-8000-000000000001', 'edr_freight_app:trains:view', 'View trains'),
   perm('e1c00001-0001-4000-8000-000000000002', 'edr_freight_app:trains:create', 'Create train'),
   perm('e1c00001-0001-4000-8000-000000000003', 'edr_freight_app:trains:update', 'Update train'),
@@ -524,6 +530,12 @@ export const FREIGHT_PERMS = {
     // executes the move). Distinct keys so OCC can hold fulfil without request.
     transferRequest: 'edr_freight_app:wagons:transfer_request',
     transferFulfill: 'edr_freight_app:wagons:transfer_fulfill',
+    /** Open the transfer-requests desk (list + detail). */
+    transferView: 'edr_freight_app:wagons:transfer_view',
+    /** Withdraw a request that has not moved any wagon yet. */
+    transferCancel: 'edr_freight_app:wagons:transfer_cancel',
+    /** End a request short — anyone who can fulfil may also do this. */
+    transferCloseShort: 'edr_freight_app:wagons:transfer_close_short',
     // Admin: read every staffer's transfer history. Without it, a user only sees
     // their own (the /history endpoint uses the caller id, backend-enforced).
     transferHistoryAll: 'edr_freight_app:wagons:transfer_history_all',
@@ -905,6 +917,12 @@ export const POSITION_PERMISSION_PRESETS = {
     ...ROLE_PERMISSION_PRESETS.director,
     ...ROLE_PERMISSION_PRESETS.operationsOfficer,
     FREIGHT_PERMS.allocation.manage,
+    // Customer desk: onboarding intake lands on the chief — open the customer
+    // list and approve/suspend a submitted profile. Deliberately NOT granted:
+    // create, update and password reset, which stay with the customer admins.
+    FREIGHT_PERMS.customers.view,
+    FREIGHT_PERMS.customers.verify,
+    FREIGHT_PERMS.customers.deactivate,
   ]),
   director: dedupe([...ROLE_PERMISSION_PRESETS.director]),
   ceo: dedupe([...ROLE_PERMISSION_PRESETS.ceo]),
diff --git a/apps/edr-freight-web/backoffice/src/App.tsx b/apps/edr-freight-web/backoffice/src/App.tsx
index bb4d024c8..5e2e48f32 100644
--- a/apps/edr-freight-web/backoffice/src/App.tsx
+++ b/apps/edr-freight-web/backoffice/src/App.tsx
@@ -1,4 +1,5 @@
 import {
+  ArrowLeftRight,
   Boxes,
   Building2,
   Container,
@@ -86,6 +87,7 @@ import DropdownSettingsPage from "./pages/dropdown_settings/DropdownSettingsPage
 import ContractTemplatesPage from "./pages/contract_templates/ContractTemplatesPage";
 import ContractTemplateEditorPage from "./pages/contract_templates/ContractTemplateEditorPage";
 import FleetResourcePage from "./pages/fleet/FleetResourcePage";
+import WagonTransfersPage from "./pages/wagons/WagonTransfersPage";
 import VehicleDetailPage from "./pages/fleet/VehicleDetailPage";
 import DriverDetailPage from "./pages/fleet/DriverDetailPage";
 import RoutesPage from "./pages/fleet/RoutesPage";
@@ -297,6 +299,15 @@ const buildSidebarSections = (demoItems: SidebarItem[]): SidebarSection[] => [
             icon: <Truck />,
             permission: [FREIGHT_PERMS.wagons.view, FREIGHT_PERMS.fleet.view],
           },
+          {
+            label: "Wagon Transfers",
+            href: "/dashboard/wagon-transfers",
+            icon: <ArrowLeftRight />,
+            permission: [
+              FREIGHT_PERMS.wagons.transferView,
+              FREIGHT_PERMS.wagons.view,
+            ],
+          },
           {
             label: "Vehicles",
             href: "/dashboard/vehicles",
@@ -1180,6 +1191,19 @@ const App = () => {
             </RequirePermission>
           }
         />
+        <Route
+          path="wagon-transfers"
+          element={
+            <RequirePermission
+              permission={[
+                FREIGHT_PERMS.wagons.transferView,
+                FREIGHT_PERMS.wagons.view,
+              ]}
+            >
+              <WagonTransfersPage />
+            </RequirePermission>
+          }
+        />
         <Route
           path="containers"
           element={
@@ -1410,6 +1434,19 @@ const App = () => {
             </RequirePermission>
           }
         />
+        <Route
+          path="wagon-transfers"
+          element={
+            <RequirePermission
+              permission={[
+                FREIGHT_PERMS.wagons.transferView,
+                FREIGHT_PERMS.wagons.view,
+              ]}
+            >
+              <WagonTransfersPage />
+            </RequirePermission>
+          }
+        />
         <Route
           path="containers"
           element={
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/ClearanceDocumentVersionsModal.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/ClearanceDocumentVersionsModal.tsx
new file mode 100644
index 000000000..0015ea47b
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/ClearanceDocumentVersionsModal.tsx
@@ -0,0 +1,237 @@
+import {
+  Badge,
+  Button,
+  Group,
+  Loader,
+  Modal,
+  Paper,
+  Stack,
+  Text,
+  Textarea,
+} from "@mantine/core";
+import { useMutation, useQuery, useQueryClient } from "@tanstack/react-query";
+import { Download, Eye, History, Upload } from "lucide-react";
+import { useState } from "react";
+import toast from "react-hot-toast";
+
+import { PhasedFileDropzone } from "@/components/contracts/PhasedFileDropzone";
+import { QUERY_KEYS } from "@/constants/QUERY_KEYS";
+import { contractsService } from "@/services/contracts.service";
+import { isViewable } from "@edr/ui-common";
+
+import { downloadBookingFile, fetchViewableFile } from "@/services/files.service";
+
+export interface ClearanceDocumentVersionsModalProps {
+  contractId: string;
+  /** The document being inspected; null closes the modal. */
+  doc: { fileKey: string; label: string } | null;
+  onClose: () => void;
+  /** Hide the replace form (finalized clearance, read-only viewers). */
+  canReplace?: boolean;
+  onReplaced?: () => void;
+  onView?: (file: { name: string; url: string }) => void;
+}
+
+const fmt = (iso: string) =>
+  new Date(iso).toLocaleString("en-GB", {
+    day: "numeric",
+    month: "short",
+    year: "numeric",
+    hour: "2-digit",
+    minute: "2-digit",
+    hour12: false,
+  });
+
+/**
+ * Version history of one clearance document, and the way to add a version.
+ *
+ * Staff can correct a document without bouncing it back to the customer, but
+ * the customer's original is never overwritten — it drops down this list as a
+ * superseded version, stamped with who replaced it and why. The corrected file
+ * comes back unreviewed, so it still has to be approved before finalizing.
+ */
+export function ClearanceDocumentVersionsModal({
+  contractId,
+  doc,
+  onClose,
+  canReplace = false,
+  onReplaced,
+  onView,
+}: ClearanceDocumentVersionsModalProps) {
+  const queryClient = useQueryClient();
+  const [file, setFile] = useState<File | null>(null);
+  const [reason, setReason] = useState("");
+
+  const { data: versions = [], isLoading } = useQuery({
+    queryKey: ["contracts", "clearance-doc-versions", contractId, doc?.fileKey],
+    queryFn: () =>
+      contractsService.getClearanceDocumentVersions(contractId, doc!.fileKey),
+    enabled: Boolean(doc),
+  });
+
+  const replace = useMutation({
+    mutationFn: () =>
+      contractsService.replaceClearanceDocument(
+        contractId,
+        doc!.fileKey,
+        file!,
+        reason.trim(),
+      ),
+    onSuccess: async () => {
+      toast.success("Document replaced — the previous version is kept on file");
+      setFile(null);
+      setReason("");
+      await queryClient.invalidateQueries({
+        queryKey: ["contracts", "clearance-doc-versions", contractId, doc?.fileKey],
+      });
+      await queryClient.invalidateQueries({
+        queryKey: QUERY_KEYS.CONTRACTS.clearance(contractId),
+      });
+      onReplaced?.();
+    },
+  });
+
+  const close = () => {
+    setFile(null);
+    setReason("");
+    onClose();
+  };
+
+  return (
+    <Modal
+      opened={Boolean(doc)}
+      onClose={close}
+      size="lg"
+      radius="md"
+      title={
+        <Group gap={8}>
+          <History size={16} />
+          <Text fw={700}>{doc?.label ?? "Document"} — version history</Text>
+        </Group>
+      }
+    >
+      <Stack gap="md">
+        {isLoading ? (
+          <Group justify="center" py="lg">
+            <Loader size="sm" />
+          </Group>
+        ) : versions.length === 0 ? (
+          <Text size="sm" c="dimmed">
+            Nothing uploaded under this document yet.
+          </Text>
+        ) : (
+          <Stack gap={8}>
+            {versions.map((v, index) => (
+              <Paper
+                key={v.id}
+                withBorder
+                radius="md"
+                p="sm"
+                bg={v.isCurrent ? "var(--mantine-color-edr-green-0)" : undefined}
+              >
+                <Group justify="space-between" wrap="nowrap" align="flex-start">
+                  <Stack gap={2} style={{ minWidth: 0 }}>
+                    <Group gap={6} wrap="nowrap">
+                      <Text size="sm" fw={600} truncate>
+                        {v.name}
+                      </Text>
+                      {v.isCurrent ? (
+                        <Badge size="xs" color="edr-green" variant="light">
+                          Current
+                        </Badge>
+                      ) : index === versions.length - 1 ? (
+                        <Badge size="xs" color="blue" variant="light">
+                          Original
+                        </Badge>
+                      ) : (
+                        <Badge size="xs" color="gray" variant="light">
+                          Superseded
+                        </Badge>
+                      )}
+                    </Group>
+                    <Text size="xs" c="dimmed">
+                      Uploaded {fmt(v.uploadedAt)}
+                      {v.replacedAt ? ` · replaced ${fmt(v.replacedAt)}` : ""}
+                    </Text>
+                    {v.replaceReason ? (
+                      <Text size="xs" c="orange.8">
+                        Reason: {v.replaceReason}
+                      </Text>
+                    ) : null}
+                  </Stack>
+                  <Group gap={6} wrap="nowrap">
+                    {isViewable({ name: v.name, url: "" }) && onView ? (
+                      <Button
+                        size="compact-xs"
+                        variant="default"
+                        radius="md"
+                        leftSection={<Eye size={13} />}
+                        onClick={() =>
+                          void fetchViewableFile(v.id, v.name).then(onView)
+                        }
+                      >
+                        View
+                      </Button>
+                    ) : null}
+                    <Button
+                      size="compact-xs"
+                      variant="default"
+                      radius="md"
+                      leftSection={<Download size={13} />}
+                      onClick={() => void downloadBookingFile(v.id, v.name)}
+                    >
+                      Download
+                    </Button>
+                  </Group>
+                </Group>
+              </Paper>
+            ))}
+          </Stack>
+        )}
+
+        {canReplace ? (
+          <Paper withBorder radius="md" p="md" bg="var(--mantine-color-gray-0)">
+            <Stack gap="sm">
+              <Text size="sm" fw={700}>
+                Replace this document
+              </Text>
+              <Text size="xs" c="dimmed">
+                Use this for a correction you can make yourself. The customer&apos;s
+                copy stays in the history above, and the new file has to be
+                approved before clearance is finalized.
+              </Text>
+              <PhasedFileDropzone
+                label="Corrected document"
+                value={file}
+                onChange={setFile}
+                replaceMode
+              />
+              <Textarea
+                label="Why is it being replaced?"
+                placeholder="e.g. customer sent page 2 only — attached the full signed copy"
+                value={reason}
+                onChange={(e) => setReason(e.currentTarget.value)}
+                autosize
+                minRows={2}
+              />
+              <Group justify="flex-end">
+                <Button
+                  color="edr-green"
+                  radius="md"
+                  leftSection={<Upload size={15} />}
+                  loading={replace.isPending}
+                  disabled={!file || !reason.trim()}
+                  onClick={() => replace.mutate()}
+                >
+                  Replace document
+                </Button>
+              </Group>
+            </Stack>
+          </Paper>
+        ) : null}
+      </Stack>
+    </Modal>
+  );
+}
+
+export default ClearanceDocumentVersionsModal;
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/ContractClearanceReviewSection.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/ContractClearanceReviewSection.tsx
index c7d668ade..c773933ea 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/ContractClearanceReviewSection.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/ContractClearanceReviewSection.tsx
@@ -24,6 +24,7 @@ import {
   Eye,
   FileCheck2,
   FileText,
+  History,
   MessageSquareWarning,
   Upload,
   UserCheck,
@@ -31,6 +32,7 @@ import {
 import type { Freight } from "@edr/types";
 import { isViewable } from "@edr/ui-common";
 
+import { ClearanceDocumentVersionsModal } from "@/components/contracts/ClearanceDocumentVersionsModal";
 import { SectionCard } from "@/components/bookings/detail/SectionCard";
 import { QUERY_KEYS } from "@/constants/QUERY_KEYS";
 import { contractsService } from "@/services/contracts.service";
@@ -114,6 +116,11 @@ export function ContractClearanceReviewSection({
   const [queryNotes, setQueryNotes] = useState<Record<string, string>>({});
   const [openQuery, setOpenQuery] = useState<Record<string, boolean>>({});
   const [uploadingKey, setUploadingKey] = useState<string | null>(null);
+  // Document whose version history is open (also hosts the replace form).
+  const [historyDoc, setHistoryDoc] = useState<{
+    fileKey: string;
+    label: string;
+  } | null>(null);
   const { view, viewer } = useFileViewer();
 
   const reviewerTeam = selfClear ? "Operations" : "Global Logistics";
@@ -264,6 +271,9 @@ export function ContractClearanceReviewSection({
                   handleReview(doc.fileKey, "QUERIED", queryNotes[doc.fileKey])
                 }
                 onView={view}
+                onHistory={() =>
+                  setHistoryDoc({ fileKey: doc.fileKey, label: doc.label })
+                }
                 busy={reviewDocument.isPending}
               />
             ))
@@ -487,6 +497,18 @@ export function ContractClearanceReviewSection({
           </Group>
         </Paper>
       )}
+      {/* Version history + in-place correction. Replacing is blocked in the same
+          situations queries are (finalized clearance / read-only audit view) —
+          documents must not move once the gate has closed. */}
+      <ClearanceDocumentVersionsModal
+        contractId={contractId}
+        doc={historyDoc}
+        canReplace={!readOnly && !queriesLocked}
+        onClose={() => setHistoryDoc(null)}
+        onReplaced={onChanged}
+        onView={view}
+      />
+
       {viewer}
     </Stack>
   );
@@ -534,6 +556,7 @@ function DocReviewCard({
   onApprove,
   onQuery,
   onView,
+  onHistory,
   busy,
 }: {
   doc: Freight.ContractClearanceDocument;
@@ -548,6 +571,7 @@ function DocReviewCard({
   onApprove: () => void;
   onQuery: () => void;
   onView: (file: { name: string; url: string }) => void;
+  onHistory: () => void;
   busy: boolean;
 }) {
   const status = doc.reviewStatus ?? "PENDING";
@@ -660,6 +684,21 @@ function DocReviewCard({
               </Button>
             </Tooltip>
           )}
+          {/* Every version ever stored under this key — the customer original
+              plus any staff correction — and where a correction is made. */}
+          {hasFile && (
+            <Tooltip label="Versions & replace">
+              <Button
+                size="compact-xs"
+                variant="default"
+                radius="md"
+                leftSection={<History size={13} />}
+                onClick={onHistory}
+              >
+                History
+              </Button>
+            </Tooltip>
+          )}
         </Group>
       </Group>
 
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/ContractRevisionTimeline.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/ContractRevisionTimeline.tsx
index 34373c56d..dabf35161 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/ContractRevisionTimeline.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/ContractRevisionTimeline.tsx
@@ -1,6 +1,15 @@
 import { useQuery } from "@tanstack/react-query";
-import { History } from "lucide-react";
-import { Badge, Group, Loader, Stack, Text, Timeline } from "@mantine/core";
+import { History, User } from "lucide-react";
+import {
+  Avatar,
+  Badge,
+  Group,
+  Loader,
+  Stack,
+  Text,
+  Timeline,
+  Tooltip,
+} from "@mantine/core";
 import type { Freight } from "@edr/types";
 
 import { contractsService } from "@/services/contracts.service";
@@ -8,6 +17,8 @@ import { SectionCard } from "@/components/bookings/detail/SectionCard";
 
 interface ContractRevisionTimelineProps {
   contractId: string;
+  /** Rendered as a plain block instead of a SectionCard (own-tab layout). */
+  bare?: boolean;
 }
 
 type Change = Freight.IContractDocumentChange;
@@ -21,8 +32,26 @@ const CHANGE_STYLES: Record<Change["kind"], { color: string; label: string }> =
   ARTICLE_REORDERED: { color: "gray", label: "Reordered" },
   DOCUMENT_TITLE_CHANGED: { color: "grape", label: "Title" },
   WHEREAS_CHANGED: { color: "teal", label: "Recitals" },
+  FIELD_CHANGED: { color: "orange", label: "Field" },
 };
 
+/** Initials for the actor avatar — "Abenezer Haile" → "AH". */
+function initials(name: string): string {
+  return name
+    .split(/\s+/)
+    .filter(Boolean)
+    .slice(0, 2)
+    .map((part) => part[0]?.toUpperCase() ?? "")
+    .join("");
+}
+
+/** Role slugs arrive like "-marketing-director-"; render them readably. */
+function prettyRole(role: string): string {
+  const cleaned = role.replace(/^-+|-+$/g, "").replace(/[-_]+/g, " ").trim();
+  if (!cleaned) return role;
+  return cleaned.charAt(0).toUpperCase() + cleaned.slice(1).toLowerCase();
+}
+
 /** What the change applies to — an article title, or the document itself. */
 function changeSubject(change: Change): string {
   switch (change.kind) {
@@ -40,6 +69,8 @@ function changeSubject(change: Change): string {
       return `“${change.fromTitle}” → “${change.title}”`;
     case "ARTICLE_REORDERED":
       return `${change.title} (${change.fromOrder} → ${change.toOrder})`;
+    case "FIELD_CHANGED":
+      return `${change.label}: ${change.from ?? "—"} → ${change.to ?? "—"}`;
     default:
       return change.title;
   }
@@ -53,82 +84,131 @@ function formatWhen(iso: string): string {
   });
 }
 
+/** "3 hours ago" — the at-a-glance read; the exact stamp sits beside it. */
+function formatAgo(iso: string): string {
+  const seconds = Math.round((Date.now() - new Date(iso).getTime()) / 1000);
+  if (seconds < 60) return "just now";
+  const units: Array<[Intl.RelativeTimeFormatUnit, number]> = [
+    ["year", 31536000],
+    ["month", 2592000],
+    ["day", 86400],
+    ["hour", 3600],
+    ["minute", 60],
+  ];
+  const rtf = new Intl.RelativeTimeFormat(undefined, { numeric: "auto" });
+  for (const [unit, secondsPerUnit] of units) {
+    if (seconds >= secondsPerUnit) {
+      return rtf.format(-Math.floor(seconds / secondsPerUnit), unit);
+    }
+  }
+  return "just now";
+}
+
 /**
  * Audit trail of edits to the contract document. The document stays editable
  * through the approval chain, so this is the record of who changed what.
  */
 export function ContractRevisionTimeline({
   contractId,
+  bare = false,
 }: ContractRevisionTimelineProps) {
   const { data: revisions, isLoading } = useQuery({
     queryKey: ["contracts", contractId, "document-revisions"],
     queryFn: () => contractsService.getContractDocumentRevisions(contractId),
   });
 
-  return (
-    <SectionCard icon={History} title="Document history">
-      {isLoading ? (
-        <Group gap="xs">
-          <Loader size="xs" />
-          <Text size="sm" c="dimmed">
-            Loading history…
-          </Text>
-        </Group>
-      ) : !revisions?.length ? (
-        <Text size="sm" c="dimmed">
-          No edits recorded yet. Changes made to the contract articles during
-          approval will appear here.
-        </Text>
-      ) : (
-        <Timeline
-          active={revisions.length}
-          bulletSize={18}
-          lineWidth={2}
-          color="edr-green"
-        >
-          {revisions.map((revision) => (
-            <Timeline.Item
-              key={revision.id}
-              title={
-                <Group gap="xs" wrap="nowrap">
-                  <Text size="sm" fw={600}>
-                    {revision.actorRole ?? "Staff"}
-                  </Text>
-                  <Text size="xs" c="dimmed">
-                    {formatWhen(revision.createdAt)}
-                  </Text>
-                </Group>
-              }
-            >
-              <Stack gap={6} mt={4}>
-                {revision.summary && (
-                  <Text size="xs" c="dimmed">
-                    {revision.summary}
-                  </Text>
+  const body = isLoading ? (
+    <Group gap="xs">
+      <Loader size="xs" />
+      <Text size="sm" c="dimmed">
+        Loading history…
+      </Text>
+    </Group>
+  ) : !revisions?.length ? (
+    <Stack gap={4} align="center" py="xl">
+      <History size={26} color="var(--mantine-color-gray-5)" />
+      <Text size="sm" fw={500}>
+        No edits recorded yet
+      </Text>
+      <Text size="xs" c="dimmed" ta="center" maw={420}>
+        Every change to this contract — its articles during review and approval,
+        or its details while the customer can still edit it — is logged here
+        with who made it and when.
+      </Text>
+    </Stack>
+  ) : (
+    <Timeline
+      active={revisions.length}
+      bulletSize={28}
+      lineWidth={2}
+      color="edr-green"
+    >
+      {revisions.map((revision) => {
+        const who = revision.actorName?.trim();
+        const role = revision.actorRole ? prettyRole(revision.actorRole) : null;
+        return (
+          <Timeline.Item
+            key={revision.id}
+            bullet={
+              <Avatar size={26} radius="xl" color="edr-green" variant="light">
+                <Text size="10px" fw={700}>
+                  {who ? initials(who) : <User size={13} />}
+                </Text>
+              </Avatar>
+            }
+            title={
+              <Group gap="xs" wrap="wrap" align="baseline">
+                <Text size="sm" fw={600}>
+                  {who ?? role ?? "Unknown user"}
+                </Text>
+                {role && who && (
+                  <Badge size="xs" variant="light" color="gray" radius="sm">
+                    {role}
+                  </Badge>
                 )}
-                {revision.changes.map((change, index) => {
-                  const style = CHANGE_STYLES[change.kind];
-                  return (
-                    <Group key={index} gap="xs" wrap="nowrap" align="flex-start">
-                      <Badge
-                        size="xs"
-                        variant="light"
-                        color={style?.color ?? "gray"}
-                        style={{ flexShrink: 0 }}
-                      >
-                        {style?.label ?? change.kind}
-                      </Badge>
-                      <Text size="xs" style={{ lineHeight: 1.5 }}>
-                        {changeSubject(change)}
-                      </Text>
-                    </Group>
-                  );
-                })}
-              </Stack>
-            </Timeline.Item>
-          ))}
-        </Timeline>
-      )}
+                <Tooltip label={formatWhen(revision.createdAt)} withArrow>
+                  <Text size="xs" c="dimmed">
+                    {formatAgo(revision.createdAt)}
+                  </Text>
+                </Tooltip>
+              </Group>
+            }
+          >
+            <Stack gap={6} mt={6} pb="xs">
+              {revision.summary && (
+                <Text size="xs" c="dimmed">
+                  {revision.summary}
+                </Text>
+              )}
+              {revision.changes.map((change, index) => {
+                const style = CHANGE_STYLES[change.kind];
+                return (
+                  <Group key={index} gap="xs" wrap="nowrap" align="flex-start">
+                    <Badge
+                      size="xs"
+                      variant="light"
+                      color={style?.color ?? "gray"}
+                      style={{ flexShrink: 0 }}
+                    >
+                      {style?.label ?? change.kind}
+                    </Badge>
+                    <Text size="xs" style={{ lineHeight: 1.5 }}>
+                      {changeSubject(change)}
+                    </Text>
+                  </Group>
+                );
+              })}
+            </Stack>
+          </Timeline.Item>
+        );
+      })}
+    </Timeline>
+  );
+
+  if (bare) return body;
+  return (
+    <SectionCard icon={History} title="Change history">
+      {body}
     </SectionCard>
   );
 }
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/DoCollectionDateFields.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/DoCollectionDateFields.tsx
new file mode 100644
index 000000000..365b8e404
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/DoCollectionDateFields.tsx
@@ -0,0 +1,80 @@
+import { useState } from "react";
+import { Group } from "@mantine/core";
+import { DateInput } from "@mantine/dates";
+
+/** `YYYY-MM-DD` in local time — the API column is a DATE, so no UTC shift. */
+export function toIsoDate(value: Date | null): string | null {
+  if (!value) return null;
+  const tz = value.getTimezoneOffset() * 60000;
+  return new Date(value.getTime() - tz).toISOString().slice(0, 10);
+}
+
+export interface DoCollectionDates {
+  vesselArrival: Date | null;
+  doCollected: Date | null;
+}
+
+/** Both dates present and the DO not collected before the vessel docked. */
+export function doDatesComplete(dates: DoCollectionDates): boolean {
+  if (!dates.vesselArrival || !dates.doCollected) return false;
+  return (toIsoDate(dates.doCollected) ?? "") >= (toIsoDate(dates.vesselArrival) ?? "");
+}
+
+/**
+ * The two mandatory dates Djibouti GL records with a Delivery Order. Shared by
+ * the DO upload modal and the inline DO step so neither surface can post an
+ * upload the API will reject.
+ */
+export function DoCollectionDateFields({
+  value,
+  onChange,
+}: {
+  value: DoCollectionDates;
+  onChange: (next: DoCollectionDates) => void;
+}) {
+  // Only complain once the user has actually entered the earlier date.
+  const outOfOrder =
+    Boolean(value.vesselArrival && value.doCollected) && !doDatesComplete(value);
+
+  return (
+    <Group grow align="flex-start" gap="sm" wrap="wrap">
+      <DateInput
+        label="Vessel arrival date"
+        placeholder="Select date"
+        value={value.vesselArrival}
+        onChange={(v) =>
+          onChange({ ...value, vesselArrival: v ? new Date(v) : null })
+        }
+        maxDate={new Date()}
+        size="sm"
+        required
+        withAsterisk
+      />
+      <DateInput
+        label="DO collected date"
+        placeholder="Select date"
+        value={value.doCollected}
+        onChange={(v) =>
+          onChange({ ...value, doCollected: v ? new Date(v) : null })
+        }
+        minDate={value.vesselArrival ?? undefined}
+        maxDate={new Date()}
+        size="sm"
+        required
+        withAsterisk
+        error={outOfOrder ? "Cannot be before the vessel arrival date." : undefined}
+      />
+    </Group>
+  );
+}
+
+/** Local state helper — both surfaces need the same seed-from-server logic. */
+export function useDoCollectionDates(seed?: {
+  vesselArrivalDate?: string | null;
+  doCollectedDate?: string | null;
+}) {
+  return useState<DoCollectionDates>(() => ({
+    vesselArrival: seed?.vesselArrivalDate ? new Date(seed.vesselArrivalDate) : null,
+    doCollected: seed?.doCollectedDate ? new Date(seed.doCollectedDate) : null,
+  }));
+}
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/GlClearanceUploadModal.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/GlClearanceUploadModal.tsx
index 1953796dd..dfe0bf0e4 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/GlClearanceUploadModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/GlClearanceUploadModal.tsx
@@ -4,6 +4,12 @@ import { DateInput } from "@mantine/dates";
 import { Ship, Upload } from "lucide-react";
 import toast from "react-hot-toast";
 
+import {
+  DoCollectionDateFields,
+  doDatesComplete,
+  toIsoDate,
+  useDoCollectionDates,
+} from "@/components/contracts/DoCollectionDateFields";
 import { PhasedFileDropzone } from "@/components/contracts/PhasedFileDropzone";
 import { findWorkflowFile } from "@/components/contracts/PhasedUploadedFileRow";
 import { contractsService } from "@/services/contracts.service";
@@ -20,6 +26,9 @@ export interface GlClearanceUploadModalProps {
   isBooking: boolean;
   workflowFiles?: Freight.ClearanceWorkflowFile[];
   vesselDepartureDate?: string | null;
+  /** Previously recorded DO dates, so a replace opens pre-filled. */
+  vesselArrivalDate?: string | null;
+  doCollectedDate?: string | null;
   onSuccess?: () => void;
   onPreview?: (file: { name: string; url: string }) => void;
 }
@@ -32,6 +41,8 @@ export function GlClearanceUploadModal({
   isBooking,
   workflowFiles = [],
   vesselDepartureDate,
+  vesselArrivalDate,
+  doCollectedDate,
   onSuccess,
   onPreview,
 }: GlClearanceUploadModalProps) {
@@ -39,6 +50,10 @@ export function GlClearanceUploadModal({
   const [vesselDate, setVesselDate] = useState<Date | null>(
     vesselDepartureDate ? new Date(vesselDepartureDate) : null,
   );
+  const [doDates, setDoDates] = useDoCollectionDates({
+    vesselArrivalDate,
+    doCollectedDate,
+  });
   const [loading, setLoading] = useState(false);
   // Earliest selectable vessel date (today, local) — refreshed on each open.
   const todayISODate = useMemo(() => {
@@ -65,15 +80,22 @@ export function GlClearanceUploadModal({
       toast.error("Vessel departure date is required.");
       return;
     }
+    if (isDo && !doDatesComplete(doDates)) {
+      toast.error("Vessel arrival date and DO collected date are both required.");
+      return;
+    }
 
     setLoading(true);
     try {
       if (isDo) {
-        const iso = vesselDate ? vesselDate.toISOString().slice(0, 10) : undefined;
+        const dates = {
+          vesselArrivalDate: toIsoDate(doDates.vesselArrival)!,
+          doCollectedDate: toIsoDate(doDates.doCollected)!,
+        };
         if (isBooking) {
-          await bookingsService.uploadDeliveryOrder(entityId, file, iso);
+          await bookingsService.uploadDeliveryOrder(entityId, file, dates);
         } else {
-          await contractsService.uploadDeliveryOrder(entityId, file, iso);
+          await contractsService.uploadDeliveryOrder(entityId, file, dates);
         }
         toast.success(replaceMode ? "Delivery Order updated" : "Delivery Order uploaded");
       } else {
@@ -113,7 +135,7 @@ export function GlClearanceUploadModal({
       <Stack gap="md">
         <Text size="sm" c="dimmed">
           {isDo
-            ? "Upload the Djibouti Delivery Order (DO) for this import shipment."
+            ? "Upload the Djibouti Delivery Order (DO) and record when the vessel arrived and when the DO was collected. Both dates are required."
             : "Upload the Release Order and confirm the vessel departure date."}
         </Text>
 
@@ -127,14 +149,7 @@ export function GlClearanceUploadModal({
             required
           />
         ) : (
-          <DateInput
-            label="Vessel arrival date (optional)"
-            value={vesselDate}
-            onChange={(v) => setVesselDate(v ? new Date(v) : null)}
-            minDate={todayISODate}
-            size="sm"
-            clearable
-          />
+          <DoCollectionDateFields value={doDates} onChange={setDoDates} />
         )}
 
         <PhasedFileDropzone
@@ -154,7 +169,11 @@ export function GlClearanceUploadModal({
           <Button
             color="edr-green"
             loading={loading}
-            disabled={!file || (isRo && !vesselDate)}
+            disabled={
+              !file ||
+              (isRo && !vesselDate) ||
+              (isDo && !doDatesComplete(doDates))
+            }
             leftSection={<Upload size={16} />}
             onClick={() => void submit()}
           >
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
index fe04fba99..572d05dce 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/GlCreateBookingForm.tsx
@@ -19,6 +19,7 @@ import {
   Loader,
   Modal,
   Paper,
+  SegmentedControl,
   Select,
   Stack,
   Switch,
@@ -269,6 +270,9 @@ export default function GlCreateBookingForm() {
   const [scheduledDate, setScheduledDate] = useState("");
   const [contractRouteId, setContractRouteId] = useState<string | null>(null);
   const [notes, setNotes] = useState("");
+  // The customer states the billing currency on their shipment request — GL
+  // books in it. Intercity is always ETB (the API enforces this too).
+  const [paymentCurrency, setPaymentCurrency] = useState<"USD" | "ETB">("USD");
   // What the containers carry — captured per booking (moved off the contract).
   const [cargoDescription, setCargoDescription] = useState("");
   const [containerLines, setContainerLines] = useState<ContainerLineDraft[]>([]);
@@ -439,6 +443,9 @@ export default function GlCreateBookingForm() {
     }
     if (bookingRequest.contractRouteId)
       setContractRouteId(bookingRequest.contractRouteId);
+    if (bookingRequest.paymentCurrency === "USD" || bookingRequest.paymentCurrency === "ETB") {
+      setPaymentCurrency(bookingRequest.paymentCurrency);
+    }
     if (bookingRequest.notes) setNotes(bookingRequest.notes);
   }, [bookingRequest, prefilled]);
 
@@ -834,6 +841,7 @@ export default function GlCreateBookingForm() {
 
     const payload: Freight.CreateBookingUnderContractDto = {
       ...(contractRouteId ? { contractRouteId } : {}),
+      paymentCurrency,
       // Intercity bookings carry no date — staff assign a passing train later.
       ...(scheduledDate
         ? { scheduledDate: new Date(scheduledDate).toISOString() }
@@ -1672,6 +1680,30 @@ export default function GlCreateBookingForm() {
         )}
 
         <StepCard>
+          <Box mb="md">
+            <Text size="sm" fw={600} mb={4}>
+              Billing currency
+            </Text>
+            <Text size="xs" c="dimmed" mb={8}>
+              {isIntercity
+                ? "Intercity shipments are invoiced in ETB."
+                : bookingRequest?.paymentCurrency
+                  ? "Requested by the customer on their shipment request."
+                  : "The contract is quoted in USD — pick the currency this shipment is invoiced in."}
+            </Text>
+            <SegmentedControl
+              value={isIntercity ? "ETB" : paymentCurrency}
+              onChange={(v) => setPaymentCurrency(v as "USD" | "ETB")}
+              disabled={isIntercity}
+              data={[
+                { label: "USD", value: "USD" },
+                { label: "ETB", value: "ETB" },
+              ]}
+              color="edr-green"
+              radius={10}
+            />
+          </Box>
+
           <Textarea
             label="Additional notes"
             placeholder="Any special instructions for this shipment…"
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/PhasedClearanceActionPanel.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/PhasedClearanceActionPanel.tsx
index 9d5dfe65e..8917cb216 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/PhasedClearanceActionPanel.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/PhasedClearanceActionPanel.tsx
@@ -15,6 +15,7 @@ import {
   TextInput,
 } from "@mantine/core";
 import { PhasedFileDropzone, PhasedMultiFileDropzone } from "@/components/contracts/PhasedFileDropzone";
+import { TransitAssigneePanel } from "@/components/contracts/TransitAssigneePanel";
 import {
   TransitPermitMultiUpload,
   type TransitPermitUploadedRow,
@@ -24,6 +25,7 @@ import {
   CheckCircle2,
   Clock,
   FileText,
+  MessageSquareWarning,
   PackageCheck,
   Receipt,
   ShieldAlert,
@@ -37,6 +39,12 @@ import toast from "react-hot-toast";
 import { SectionCard } from "@/components/bookings/detail/SectionCard";
 import { ExportClearanceStepper } from "@/components/contracts/ExportClearanceStepper";
 import { PhasedDocumentUploadField } from "@/components/contracts/PhasedDocumentUploadField";
+import {
+  DoCollectionDateFields,
+  doDatesComplete,
+  toIsoDate,
+  useDoCollectionDates,
+} from "@/components/contracts/DoCollectionDateFields";
 import {
   findWorkflowFile,
   PhasedUploadedFileRow,
@@ -53,6 +61,8 @@ export type ClearanceViewLike = Pick<
   | "nextAction"
   | "dutyRequired"
   | "dutyAdvice"
+  | "dutyDispute"
+  | "transitAssignee"
   | "roHold"
   | "roHoldReason"
   | "milestones"
@@ -69,6 +79,8 @@ export type ClearanceViewLike = Pick<
   | "offloaded"
   | "finalInvoice"
   | "vesselDepartureDate"
+  | "vesselArrivalDate"
+  | "doCollectedDate"
   | "linkedBookingId"
   | "riskLevel"
   | "riskAssignedAt"
@@ -332,8 +344,22 @@ export function PhasedClearanceActionPanel({
                 )
               }
             >
+              {/* Djibouti must name the transit officer first — the declaration
+                  is filed against whoever handles the shipment there, and the
+                  API refuses the upload until the name is in. */}
               {showEt &&
               canEt &&
+              !isBooking &&
+              !clearance.transitAssignee?.name &&
+              !isMilestoneDone(clearance.milestones, "DECLARED") ? (
+                <TransitAssigneePanel
+                  contractId={entityId}
+                  transitAssignee={clearance.transitAssignee}
+                  side="ET"
+                  onChanged={onChanged}
+                />
+              ) : showEt &&
+              canEt &&
               !clearance.bookingReady &&
               (activeStep >= 1 ||
                 isMilestoneDone(clearance.milestones, "DECLARED")) ? (
@@ -504,6 +530,8 @@ export function PhasedClearanceActionPanel({
                   isBooking={isBooking}
                   workflowFiles={workflowFiles}
                   replaceMode={isMilestoneDone(clearance.milestones, "DO_COLLECTED")}
+                  vesselArrivalDate={clearance.vesselArrivalDate}
+                  doCollectedDate={clearance.doCollectedDate}
                   onChanged={onChanged}
                   onViewFile={onViewFile}
                   onDownloadFile={onDownloadFile}
@@ -1569,9 +1597,35 @@ function DutyStep({
   const noticeFile = findWorkflowFile(workflowFiles, "duty_tax_notice");
 
   const hasExistingNotice = Boolean(noticeFile);
+  const dispute = clearance.dutyDispute;
 
   return (
     <Stack gap="md">
+      {/* The customer rejected the last advice — their words drive the
+          correction, so they lead the step. */}
+      {dispute ? (
+        <Alert
+          color="orange"
+          radius="md"
+          icon={<MessageSquareWarning size={16} />}
+          title={
+            dispute.rounds > 1
+              ? `Customer asked for a correction (round ${dispute.rounds})`
+              : "Customer asked for a correction"
+          }
+        >
+          <Stack gap={4}>
+            <Text size="sm" style={{ whiteSpace: "pre-wrap" }}>
+              {dispute.note}
+            </Text>
+            <Text size="xs" c="dimmed">
+              Raised {new Date(dispute.raisedAt).toLocaleString()} — re-advise
+              below to send a corrected notice.
+            </Text>
+          </Stack>
+        </Alert>
+      ) : null}
+
       {noticeFile ? (
         <Stack gap={8}>
           <Text size="xs" fw={700} c="dimmed" tt="uppercase">
@@ -1765,6 +1819,8 @@ function DeliveryOrderStep({
   onChanged,
   workflowFiles = [],
   replaceMode = false,
+  vesselArrivalDate,
+  doCollectedDate,
   onViewFile,
   onDownloadFile,
 }: {
@@ -1773,12 +1829,18 @@ function DeliveryOrderStep({
   onChanged?: () => void;
   workflowFiles?: Freight.ClearanceWorkflowFile[];
   replaceMode?: boolean;
+  vesselArrivalDate?: string | null;
+  doCollectedDate?: string | null;
   onViewFile?: (file: { name: string; url: string }) => void;
   onDownloadFile?: (file: { id: string; name: string }) => void;
 }) {
   const [files, setFiles] = useState<Record<string, File | null>>({
     delivery_order: null,
   });
+  const [doDates, setDoDates] = useDoCollectionDates({
+    vesselArrivalDate,
+    doCollectedDate,
+  });
   const [loading, setLoading] = useState(false);
   const hasFile = Boolean(files.delivery_order);
 
@@ -1790,20 +1852,27 @@ function DeliveryOrderStep({
       workflowFiles={workflowFiles}
       replaceMode={replaceMode}
       loading={loading}
-      disabled={!hasFile}
-      helperText="Upload the Djibouti Delivery Order (DO) for this shipment."
+      disabled={!hasFile || !doDatesComplete(doDates)}
+      helperText="Upload the Djibouti Delivery Order (DO) and record when the vessel arrived and when the DO was collected."
       submitLabel={replaceMode ? "Replace DO" : "Upload DO"}
+      extraFields={
+        <DoCollectionDateFields value={doDates} onChange={setDoDates} />
+      }
       onViewFile={onViewFile}
       onDownloadFile={onDownloadFile}
       onSubmit={async () => {
         const file = files.delivery_order;
-        if (!file) return;
+        if (!file || !doDatesComplete(doDates)) return;
+        const dates = {
+          vesselArrivalDate: toIsoDate(doDates.vesselArrival)!,
+          doCollectedDate: toIsoDate(doDates.doCollected)!,
+        };
         setLoading(true);
         try {
           if (isBooking) {
-            await bookingsService.uploadDeliveryOrder(entityId, file);
+            await bookingsService.uploadDeliveryOrder(entityId, file, dates);
           } else {
-            await contractsService.uploadDeliveryOrder(entityId, file);
+            await contractsService.uploadDeliveryOrder(entityId, file, dates);
           }
           setFiles({ delivery_order: null });
           toast.success(replaceMode ? "Delivery Order updated" : "Delivery Order uploaded");
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/PhasedDocumentUploadField.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/PhasedDocumentUploadField.tsx
index 394385133..0240be477 100644
--- a/apps/edr-freight-web/backoffice/src/components/contracts/PhasedDocumentUploadField.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/PhasedDocumentUploadField.tsx
@@ -1,5 +1,6 @@
 import { Box, Button, Group, Paper, Stack, Text } from "@mantine/core";
 import { FileText, Upload } from "lucide-react";
+import type { ReactNode } from "react";
 import type { Freight } from "@edr/types";
 
 import { PhasedFileDropzone } from "@/components/contracts/PhasedFileDropzone";
@@ -11,6 +12,8 @@ export interface PhasedDocumentUploadFieldProps {
   onChange: (key: string, file: File | null) => void;
   workflowFiles?: Freight.ClearanceWorkflowFile[];
   helperText: string;
+  /** Extra inputs rendered above the dropzones (e.g. required DO dates). */
+  extraFields?: ReactNode;
   replaceMode?: boolean;
   loading?: boolean;
   disabled?: boolean;
@@ -27,6 +30,7 @@ export function PhasedDocumentUploadField({
   onChange,
   workflowFiles = [],
   helperText,
+  extraFields,
   replaceMode = false,
   loading = false,
   disabled = false,
@@ -87,6 +91,7 @@ export function PhasedDocumentUploadField({
         </Group>
 
         <Stack gap="md">
+          {extraFields}
           {fields.map((f) => (
             <PhasedFileDropzone
               key={f.key}
diff --git a/apps/edr-freight-web/backoffice/src/components/contracts/TransitAssigneePanel.tsx b/apps/edr-freight-web/backoffice/src/components/contracts/TransitAssigneePanel.tsx
new file mode 100644
index 000000000..78acae89c
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/components/contracts/TransitAssigneePanel.tsx
@@ -0,0 +1,246 @@
+import type { Freight } from "@edr/types";
+import {
+  Alert,
+  Badge,
+  Button,
+  Group,
+  Paper,
+  Stack,
+  Text,
+  TextInput,
+  Textarea,
+} from "@mantine/core";
+import { useMutation } from "@tanstack/react-query";
+import { CheckCircle2, Clock, Send, UserCheck } from "lucide-react";
+import { useState } from "react";
+import toast from "react-hot-toast";
+
+import { contractsService } from "@/services/contracts.service";
+
+export interface TransitAssigneePanelProps {
+  contractId: string;
+  transitAssignee: Freight.ContractClearanceView["transitAssignee"];
+  /**
+   * ET asks and waits; DJ answers with a name. The same state renders from both
+   * desks — only the action on offer differs.
+   */
+  side: "ET" | "DJ";
+  /** Hide the action (read-only audit view, or the user lacks the permission). */
+  readOnly?: boolean;
+  onChanged?: () => void;
+}
+
+const fmt = (iso?: string | null) =>
+  iso
+    ? new Date(iso).toLocaleString("en-GB", {
+        day: "numeric",
+        month: "short",
+        hour: "2-digit",
+        minute: "2-digit",
+        hour12: false,
+      })
+    : "—";
+
+/**
+ * The transit-assignee handshake that gates the customs declaration.
+ *
+ * GL Ethiopia cannot file a declaration until Djibouti says who will handle the
+ * shipment on their side, so ET raises the ask here and Djibouti answers with a
+ * name (free text — the officer is not a platform user). Djibouti can send a
+ * different name later; the newest one wins and Ethiopia is notified again.
+ */
+export function TransitAssigneePanel({
+  contractId,
+  transitAssignee,
+  side,
+  readOnly = false,
+  onChanged,
+}: TransitAssigneePanelProps) {
+  const [note, setNote] = useState("");
+  const [assignee, setAssignee] = useState(transitAssignee?.name ?? "");
+  const [changing, setChanging] = useState(false);
+
+  const request = useMutation({
+    mutationFn: () => contractsService.requestTransitAssignee(contractId, note.trim()),
+    onSuccess: () => {
+      toast.success("Request sent to GL Djibouti");
+      setNote("");
+      onChanged?.();
+    },
+  });
+
+  const assign = useMutation({
+    mutationFn: () =>
+      contractsService.assignTransitAssignee(contractId, assignee.trim()),
+    onSuccess: () => {
+      toast.success("Transit assignee sent to GL Ethiopia");
+      setChanging(false);
+      onChanged?.();
+    },
+  });
+
+  const requested = Boolean(transitAssignee?.requestedAt);
+  const assigned = Boolean(transitAssignee?.name);
+
+  // Settled state — both desks see the same line; DJ keeps a way to change it.
+  if (assigned && !changing) {
+    return (
+      <Alert
+        color="edr-green"
+        radius="md"
+        icon={<CheckCircle2 size={16} />}
+        title="Transit assignee confirmed"
+      >
+        <Group justify="space-between" wrap="wrap" gap="sm">
+          <Text size="sm">
+            <Text span fw={700}>
+              {transitAssignee!.name}
+            </Text>{" "}
+            will handle this shipment in transit · assigned{" "}
+            {fmt(transitAssignee!.assignedAt)}
+          </Text>
+          {side === "DJ" && !readOnly ? (
+            <Button
+              size="compact-xs"
+              variant="light"
+              radius="md"
+              onClick={() => {
+                setAssignee(transitAssignee!.name ?? "");
+                setChanging(true);
+              }}
+            >
+              Change
+            </Button>
+          ) : null}
+        </Group>
+      </Alert>
+    );
+  }
+
+  // Djibouti's desk: answer the ask.
+  if (side === "DJ") {
+    if (!requested) {
+      return (
+        <Alert color="gray" radius="md" icon={<Clock size={16} />}>
+          GL Ethiopia has not requested a transit assignee for this clearance yet.
+        </Alert>
+      );
+    }
+    return (
+      <Paper withBorder radius="md" p="md">
+        <Stack gap="sm">
+          <Group gap={8}>
+            <UserCheck size={16} />
+            <Text fw={700} size="sm">
+              {changing ? "Change the transit assignee" : "Assign a transit officer"}
+            </Text>
+            <Badge size="xs" color="orange" variant="light">
+              Requested {fmt(transitAssignee?.requestedAt)}
+            </Badge>
+          </Group>
+          {transitAssignee?.requestNote ? (
+            <Text size="sm" c="dimmed" style={{ whiteSpace: "pre-wrap" }}>
+              GL Ethiopia: {transitAssignee.requestNote}
+            </Text>
+          ) : null}
+          <TextInput
+            label="Transit officer"
+            description="Name of the person handling this shipment in Djibouti"
+            placeholder="e.g. Ahmed Bourhan"
+            value={assignee}
+            onChange={(e) => setAssignee(e.currentTarget.value)}
+            disabled={readOnly}
+          />
+          <Group justify="flex-end" gap="sm">
+            {changing ? (
+              <Button variant="default" radius="md" onClick={() => setChanging(false)}>
+                Cancel
+              </Button>
+            ) : null}
+            <Button
+              color="edr-green"
+              radius="md"
+              leftSection={<Send size={15} />}
+              loading={assign.isPending}
+              disabled={readOnly || !assignee.trim()}
+              onClick={() => assign.mutate()}
+            >
+              Send assignment
+            </Button>
+          </Group>
+        </Stack>
+      </Paper>
+    );
+  }
+
+  // Ethiopia's desk: raise the ask, then wait.
+  if (requested) {
+    return (
+      <Alert
+        color="orange"
+        radius="md"
+        icon={<Clock size={16} />}
+        title="Waiting for GL Djibouti"
+      >
+        <Stack gap="sm" align="flex-start">
+          <Text size="sm">
+            Requested {fmt(transitAssignee?.requestedAt)}. The customs declaration
+            opens once Djibouti names the transit officer.
+          </Text>
+          {!readOnly ? (
+            <Button
+              size="compact-xs"
+              variant="light"
+              color="orange"
+              radius="md"
+              loading={request.isPending}
+              onClick={() => request.mutate()}
+            >
+              Send a reminder
+            </Button>
+          ) : null}
+        </Stack>
+      </Alert>
+    );
+  }
+
+  return (
+    <Paper withBorder radius="md" p="md">
+      <Stack gap="sm">
+        <Group gap={8}>
+          <UserCheck size={16} />
+          <Text fw={700} size="sm">
+            Request a transit assignee
+          </Text>
+        </Group>
+        <Text size="xs" c="dimmed">
+          GL Djibouti must name the officer handling this shipment in transit
+          before the customs declaration can be filed.
+        </Text>
+        <Textarea
+          label="Note for GL Djibouti (optional)"
+          placeholder="Anything they need to know to pick the right officer"
+          value={note}
+          onChange={(e) => setNote(e.currentTarget.value)}
+          autosize
+          minRows={2}
+          disabled={readOnly}
+        />
+        <Group justify="flex-end">
+          <Button
+            color="edr-green"
+            radius="md"
+            leftSection={<Send size={15} />}
+            loading={request.isPending}
+            disabled={readOnly}
+            onClick={() => request.mutate()}
+          >
+            Request assignee
+          </Button>
+        </Group>
+      </Stack>
+    </Paper>
+  );
+}
+
+export default TransitAssigneePanel;
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/BookingDetailModal.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/BookingDetailModal.tsx
index 9e7062ad6..e5e28369a 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/BookingDetailModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/BookingDetailModal.tsx
@@ -147,7 +147,7 @@ export const BookingDetailModal = ({
                 <Group gap={4} justify="flex-end">
                   {bookingWagons.map((w) => (
                     <Badge key={w.id} size="sm" variant="outline" color="edr-green" radius="sm">
-                      #{w.sequenceNo}
+                      #{w.position ?? w.sequenceNo}
                     </Badge>
                   ))}
                 </Group>
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/InteractiveTrainConsist.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/InteractiveTrainConsist.tsx
index 1e1bb706e..b0f58a67a 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/InteractiveTrainConsist.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/InteractiveTrainConsist.tsx
@@ -281,7 +281,7 @@ function WagonCar({
             {/* header */}
             <Group justify="space-between" px={7} pt={3} wrap="nowrap">
               <Text size="10px" fw={800} c="gray.7">
-                #{wagon.sequenceNo}
+                #{wagon.position ?? wagon.sequenceNo}
               </Text>
               {isEmpty ? (
                 <Text size="8px" c="dimmed" fw={700} style={{ letterSpacing: 0.5 }}>
@@ -425,7 +425,7 @@ function WagonCar({
               </Box>
               <div>
                 <Text size="sm" fw={800}>
-                  Wagon #{wagon.sequenceNo}
+                  Wagon #{wagon.position ?? wagon.sequenceNo}
                 </Text>
                 <Text size="10px" c="dimmed">
                   {wagon.physicalWagonNumber ?? wagon.wagonType?.code ?? "Unassigned"}
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/RemoveBookingModal.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/RemoveBookingModal.tsx
index 80cbeaad6..dc8db43f4 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/RemoveBookingModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/RemoveBookingModal.tsx
@@ -45,7 +45,7 @@ export const RemoveBookingModal = ({
               <strong>Gross weight:</strong> {grossTons.toFixed(2)} T
             </Text>
             <Text size="sm">
-              <strong>Wagon Slot:</strong> #{wagon.sequenceNo}
+              <strong>Wagon Slot:</strong> #{wagon.position ?? wagon.sequenceNo}
             </Text>
           </Stack>
         </div>
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/TrainConsistView.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/TrainConsistView.tsx
index 5dd55680b..f9f969222 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/TrainConsistView.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/TrainConsistView.tsx
@@ -217,7 +217,7 @@ export const TrainConsistView = ({
         <Box>
           <Group gap={6} mb={6} wrap="nowrap">
             <Badge variant="light" color="edr-green" radius="sm">
-              Editing wagon #{selectedWagon.sequenceNo}
+              Editing wagon #{selectedWagon.position ?? selectedWagon.sequenceNo}
             </Badge>
             <Text size="xs" c="dimmed">
               Update container numbers, move containers to another wagon, or remove the booking
diff --git a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/WagonCard.tsx b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/WagonCard.tsx
index d1d1e8d0b..3678b2e68 100644
--- a/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/WagonCard.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/trainScheduling/compositionEditor/WagonCard.tsx
@@ -80,7 +80,7 @@ export const WagonCard = ({
             <div>
               <Group gap={4}>
                 <Text size="sm" fw={800}>
-                  Wagon #{wagon.sequenceNo}
+                  Wagon #{wagon.position ?? wagon.sequenceNo}
                 </Text>
                 <Badge size="xs" variant="light" color="edr-green">
                   {wagonType}
@@ -205,7 +205,7 @@ export const WagonCard = ({
                             >
                               <Group gap={6} wrap="nowrap" justify="space-between">
                                 <Text size="xs" fw={600} truncate>
-                                  #{w.sequenceNo} ·{" "}
+                                  #{w.position ?? w.sequenceNo} ·{" "}
                                   {w.physicalWagonNumber ?? w.wagonType?.code ?? "Wagon"}
                                 </Text>
                                 <Badge
diff --git a/apps/edr-freight-web/backoffice/src/components/wagons/WagonTransferRequestsModal.tsx b/apps/edr-freight-web/backoffice/src/components/wagons/WagonTransferRequestsModal.tsx
deleted file mode 100644
index 3a231fb80..000000000
--- a/apps/edr-freight-web/backoffice/src/components/wagons/WagonTransferRequestsModal.tsx
+++ /dev/null
@@ -1,613 +0,0 @@
-import { Freight } from "@edr/types";
-import {
-  Badge,
-  Button,
-  Card,
-  Checkbox,
-  Divider,
-  Group,
-  Loader,
-  Modal,
-  ScrollArea,
-  Stack,
-  Switch,
-  Tabs,
-  Text,
-  ThemeIcon,
-} from "@mantine/core";
-import { useMutation, useQuery } from "@tanstack/react-query";
-import {
-  ArrowRight,
-  ChevronLeft,
-  History,
-  Inbox,
-  PackageCheck,
-  Warehouse,
-  X,
-} from "lucide-react";
-import { useMemo, useState } from "react";
-
-import { api } from "@/services/api";
-import { useAuth } from "@/auth/useAuth";
-import { FREIGHT_PERMS, hasPermission } from "@/lib/permissions";
-import { useToast } from "@/hooks/use-toast";
-import type {
-  WagonMovementRecord,
-  WagonTransferRequest,
-} from "@/services/wagon.service";
-
-export interface WagonTransferRequestsModalProps {
-  opened: boolean;
-  onClose: () => void;
-}
-
-const PENDING = Freight.WagonTransferRequestStatus.Pending;
-const AVAILABLE = Freight.WagonStatus.Available;
-
-const yardLabel = (y?: { label?: string; code?: string } | null) =>
-  y?.label || y?.code || "—";
-const typeLabel = (t?: { code?: string; name?: string } | null) =>
-  t ? `${t.code ?? ""}${t.name ? ` · ${t.name}` : ""}` : "—";
-
-/** Requester → destination + type + count summary line, reused in list and picker. */
-const RequestSummary = ({ r }: { r: WagonTransferRequest }) => (
-  <Group gap={8} wrap="nowrap">
-    <Text fw={600} size="sm" truncate>
-      {yardLabel(r.fromYard)}
-    </Text>
-    <ArrowRight size={14} style={{ flexShrink: 0 }} />
-    <Text fw={600} size="sm" truncate>
-      {yardLabel(r.toYard)}
-    </Text>
-    <Badge variant="light" color="grape" radius="sm">
-      {r.quantity}× {typeLabel(r.wagonType)}
-    </Badge>
-  </Group>
-);
-
-const STATUS_COLOR: Record<string, string> = {
-  PENDING: "gray",
-  FULFILLED: "teal",
-  CANCELLED: "red",
-};
-
-const fmtDateTime = (iso: string) =>
-  new Date(iso).toLocaleString("en-GB", {
-    day: "numeric",
-    month: "short",
-    hour: "2-digit",
-    minute: "2-digit",
-    hour12: false,
-  });
-
-/**
- * Per-user transfer history. A staffer sees their OWN activity — the requests
- * they filed or fulfilled, and the individual wagons they moved. Holders of
- * `transfer_history_all` get an "All staff" toggle that widens the view; the
- * backend enforces the scope regardless of the toggle.
- */
-function HistoryPanel({ opened }: { opened: boolean }) {
-  const { user } = useAuth();
-  const canSeeAll = hasPermission(
-    user,
-    FREIGHT_PERMS.wagons.transferHistoryAll,
-  );
-  const myId = (user as { id?: string } | null | undefined)?.id;
-  const [allStaff, setAllStaff] = useState(false);
-  const scopeAll = canSeeAll && allStaff;
-
-  const mine = useQuery({
-    ...api.wagonTransferRequests.history.queryOptions(),
-    enabled: opened && !scopeAll,
-  });
-  const all = useQuery({
-    ...api.wagonTransferRequests.historyAll.queryOptions({ input: {} }),
-    enabled: opened && scopeAll,
-  });
-  const source = scopeAll ? all : mine;
-  const requests = source.data?.requests ?? [];
-  const movements: WagonMovementRecord[] = source.data?.movements ?? [];
-
-  const roleBadge = (r: WagonTransferRequest) => {
-    if (myId && r.fulfilledByUserId === myId)
-      return (
-        <Badge size="xs" variant="light" color="blue">
-          fulfilled
-        </Badge>
-      );
-    if (myId && r.requestedByUserId === myId)
-      return (
-        <Badge size="xs" variant="light" color="grape">
-          requested
-        </Badge>
-      );
-    return null;
-  };
-
-  return (
-    <Stack gap="lg">
-      {canSeeAll ? (
-        <Group justify="flex-end">
-          <Switch
-            checked={allStaff}
-            onChange={(e) => setAllStaff(e.currentTarget.checked)}
-            label="All staff"
-            color="edr-green"
-          />
-        </Group>
-      ) : null}
-
-      {source.isLoading ? (
-        <Group justify="center" p="xl">
-          <Loader />
-        </Group>
-      ) : (
-        <>
-          <div>
-            <Text fw={700} size="sm" mb={8}>
-              Requests{scopeAll ? "" : " you touched"}
-            </Text>
-            {requests.length === 0 ? (
-              <Text size="sm" c="dimmed">
-                No requests yet.
-              </Text>
-            ) : (
-              <Stack gap={6}>
-                {requests.map((r) => (
-                  <Card key={r.id} withBorder radius="md" padding="xs">
-                    <Group justify="space-between" wrap="nowrap">
-                      <RequestSummary r={r} />
-                      <Group gap={8} wrap="nowrap">
-                        {roleBadge(r)}
-                        <Badge
-                          size="sm"
-                          variant="light"
-                          color={STATUS_COLOR[r.status] ?? "gray"}
-                        >
-                          {r.status.toLowerCase()}
-                        </Badge>
-                      </Group>
-                    </Group>
-                    {r.reason ? (
-                      <Text size="xs" c="dimmed" mt={4}>
-                        Reason: {r.reason}
-                      </Text>
-                    ) : null}
-                  </Card>
-                ))}
-              </Stack>
-            )}
-          </div>
-
-          <Divider />
-
-          <div>
-            <Text fw={700} size="sm" mb={8}>
-              Wagons moved
-            </Text>
-            {movements.length === 0 ? (
-              <Text size="sm" c="dimmed">
-                No wagon moves yet.
-              </Text>
-            ) : (
-              <ScrollArea.Autosize mah={260}>
-                <Stack gap={6}>
-                  {movements.map((m) => (
-                    <Card key={m.id} withBorder radius="md" padding="xs">
-                      <Group justify="space-between" wrap="nowrap">
-                        <Group gap={8} wrap="nowrap" style={{ minWidth: 0 }}>
-                          <Text fw={600} size="sm">
-                            {m.wagon?.wagonNumber ?? "Wagon"}
-                          </Text>
-                          <Text size="xs" c="dimmed" truncate>
-                            {yardLabel(m.fromYard)} → {yardLabel(m.toYard)}
-                          </Text>
-                          {m.transferRequestId ? (
-                            <Badge size="xs" variant="light" color="teal">
-                              from request
-                            </Badge>
-                          ) : null}
-                        </Group>
-                        <Text size="xs" c="dimmed" style={{ flexShrink: 0 }}>
-                          {fmtDateTime(m.occurredAt)}
-                        </Text>
-                      </Group>
-                    </Card>
-                  ))}
-                </Stack>
-              </ScrollArea.Autosize>
-            )}
-          </div>
-        </>
-      )}
-    </Stack>
-  );
-}
-
-/**
- * OCC fulfilment queue for wagon-transfer requests. Lists PENDING requests; open
- * one to hand-pick exactly the requested number of wagons from the source yard
- * (of the requested type) and execute the move, or cancel the request.
- * A second tab shows per-user transfer history.
- */
-const WagonTransferRequestsModal = ({
-  opened,
-  onClose,
-}: WagonTransferRequestsModalProps) => {
-  const { toast } = useToast();
-  const [tab, setTab] = useState<string | null>("queue");
-  const [active, setActive] = useState<WagonTransferRequest | null>(null);
-  const [picked, setPicked] = useState<Set<string>>(new Set());
-  // Bulk accept-and-execute: the subset of pending requests OCC ticked.
-  const [selected, setSelected] = useState<Set<string>>(new Set());
-
-  const { data: requests = [], isLoading } = useQuery({
-    ...api.wagonTransferRequests.list.queryOptions({ input: { status: PENDING } }),
-    enabled: opened,
-  });
-
-  // Available wagons of the requested type sitting in the request's source yard.
-  const { data: wagons = [], isLoading: wagonsLoading } = useQuery({
-    ...api.wagons.list.queryOptions({
-      input: {
-        filters: active
-          ? {
-              currentYardId: active.fromYardId,
-              wagonTypeId: active.wagonTypeId,
-              status: AVAILABLE,
-            }
-          : {},
-      },
-    }),
-    enabled: opened && Boolean(active),
-  });
-
-  const fulfill = useMutation(api.wagonTransferRequests.fulfill.mutationOptions());
-  const bulkFulfill = useMutation(
-    api.wagonTransferRequests.bulkFulfill.mutationOptions(),
-  );
-  const cancel = useMutation(api.wagonTransferRequests.cancel.mutationOptions());
-
-  const showError = (err: unknown, fallback: string) => {
-    const message =
-      (err as { response?: { data?: { message?: string } } })?.response?.data
-        ?.message ?? fallback;
-    toast({ title: fallback, description: String(message), variant: "destructive" });
-  };
-
-  const openPicker = (r: WagonTransferRequest) => {
-    setActive(r);
-    setPicked(new Set());
-  };
-  const closePicker = () => {
-    setActive(null);
-    setPicked(new Set());
-  };
-
-  const toggle = (id: string) =>
-    setPicked((prev) => {
-      const next = new Set(prev);
-      if (next.has(id)) next.delete(id);
-      else if (active && next.size >= active.quantity) return prev; // cap at quantity
-      else next.add(id);
-      return next;
-    });
-
-  const need = active?.quantity ?? 0;
-  const shortfall = active ? Math.max(0, need - wagons.length) : 0;
-
-  const handleFulfill = async () => {
-    if (!active || picked.size !== need) return;
-    try {
-      await fulfill.mutateAsync({ id: active.id, wagonIds: [...picked] });
-      toast({
-        title: `Transferred ${need} wagon(s) · ${yardLabel(active.fromYard)} → ${yardLabel(
-          active.toYard,
-        )}`,
-      });
-      closePicker();
-    } catch (err) {
-      showError(err, "Transfer failed");
-    }
-  };
-
-  const handleCancel = async (r: WagonTransferRequest) => {
-    try {
-      await cancel.mutateAsync({ id: r.id });
-      toast({ title: "Request cancelled" });
-    } catch (err) {
-      showError(err, "Cancel failed");
-    }
-  };
-
-  const toggleSelected = (id: string) =>
-    setSelected((prev) => {
-      const next = new Set(prev);
-      if (next.has(id)) next.delete(id);
-      else next.add(id);
-      return next;
-    });
-
-  // Execute the ticked subset; whatever cannot run (not enough available
-  // wagons, already decided) is reported and simply stays PENDING.
-  const handleBulkFulfill = async () => {
-    if (selected.size === 0) return;
-    try {
-      const res = await bulkFulfill.mutateAsync({ requestIds: [...selected] });
-      setSelected(new Set());
-      const skippedNote = res.skipped.length
-        ? ` · ${res.skipped.length} left pending (${res.skipped
-            .map((s) => s.reason)
-            .join('; ')})`
-        : "";
-      toast({
-        title: `Executed ${res.fulfilled.length} transfer request(s)`,
-        description: skippedNote || undefined,
-        variant: res.fulfilled.length === 0 ? "destructive" : undefined,
-      });
-    } catch (err) {
-      showError(err, "Bulk execute failed");
-    }
-  };
-
-  const sortedWagons = useMemo(
-    () => [...wagons].sort((a, b) => a.wagonNumber.localeCompare(b.wagonNumber)),
-    [wagons],
-  );
-
-  return (
-    <Modal
-      opened={opened}
-      onClose={onClose}
-      size="min(760px, 96vw)"
-      radius="lg"
-      centered
-      overlayProps={{ blur: 2 }}
-      title={
-        <Group gap="sm">
-          <ThemeIcon variant="light" color="edr-green" radius="md" size="lg">
-            <Inbox size={18} />
-          </ThemeIcon>
-          <div>
-            <Text fw={700}>Wagon Transfer Requests</Text>
-            <Text size="xs" c="dimmed">
-              {active
-                ? "Pick the wagons to move, then transfer"
-                : "OCC queue — pick wagons and complete each move"}
-            </Text>
-          </div>
-        </Group>
-      }
-    >
-      <Tabs value={tab} onChange={setTab} keepMounted={false}>
-        <Tabs.List mb="md">
-          <Tabs.Tab value="queue" leftSection={<Inbox size={14} />}>
-            Queue
-          </Tabs.Tab>
-          <Tabs.Tab value="history" leftSection={<History size={14} />}>
-            History
-          </Tabs.Tab>
-        </Tabs.List>
-
-        <Tabs.Panel value="queue">
-      {!active ? (
-        // ---- Pending queue ----
-        isLoading ? (
-          <Group justify="center" p="xl">
-            <Loader />
-          </Group>
-        ) : requests.length === 0 ? (
-          <Card withBorder radius="md" padding="xl">
-            <Stack align="center" gap={6}>
-              <ThemeIcon variant="light" color="gray" radius="xl" size={48}>
-                <Inbox size={22} />
-              </ThemeIcon>
-              <Text fw={600}>No pending transfer requests</Text>
-              <Text size="sm" c="dimmed" ta="center" maw={420}>
-                When staff request a yard-to-yard wagon move, it appears here for
-                you to fulfil.
-              </Text>
-            </Stack>
-          </Card>
-        ) : (
-          <Stack gap="sm">
-            {/* Bulk accept-and-execute action bar: tick a subset, run it, and
-                everything unticked (or unexecutable) stays PENDING. */}
-            <Group justify="space-between" wrap="nowrap">
-              <Checkbox
-                label={
-                  selected.size > 0
-                    ? `${selected.size} of ${requests.length} selected`
-                    : "Select all"
-                }
-                checked={selected.size === requests.length && requests.length > 0}
-                indeterminate={selected.size > 0 && selected.size < requests.length}
-                onChange={() =>
-                  setSelected(
-                    selected.size === requests.length
-                      ? new Set()
-                      : new Set(requests.map((r) => r.id)),
-                  )
-                }
-                color="edr-green"
-              />
-              <Button
-                size="compact-sm"
-                color="edr-green"
-                leftSection={<PackageCheck size={14} />}
-                loading={bulkFulfill.isPending}
-                disabled={selected.size === 0}
-                onClick={handleBulkFulfill}
-              >
-                Accept & execute {selected.size > 0 ? `(${selected.size})` : ""}
-              </Button>
-            </Group>
-
-            {requests.map((r) => (
-              <Card key={r.id} withBorder radius="md" padding="md">
-                <Group justify="space-between" wrap="nowrap" align="flex-start">
-                  <Group gap="sm" wrap="nowrap" align="flex-start" style={{ minWidth: 0 }}>
-                    <Checkbox
-                      checked={selected.has(r.id)}
-                      onChange={() => toggleSelected(r.id)}
-                      color="edr-green"
-                      mt={2}
-                    />
-                    <Stack gap={6} style={{ minWidth: 0 }}>
-                      <RequestSummary r={r} />
-                      {r.reason ? (
-                        <Text size="xs">
-                          <Text span fw={600}>
-                            Reason:
-                          </Text>{" "}
-                          {r.reason}
-                        </Text>
-                      ) : null}
-                      {r.note ? (
-                        <Text size="xs" c="dimmed">
-                          “{r.note}”
-                        </Text>
-                      ) : null}
-                    </Stack>
-                  </Group>
-                  <Group gap={8} wrap="nowrap">
-                    <Button
-                      size="compact-sm"
-                      variant="subtle"
-                      color="gray"
-                      leftSection={<X size={14} />}
-                      loading={cancel.isPending}
-                      onClick={() => handleCancel(r)}
-                    >
-                      Cancel
-                    </Button>
-                    <Button
-                      size="compact-sm"
-                      color="edr-green"
-                      leftSection={<PackageCheck size={14} />}
-                      onClick={() => openPicker(r)}
-                    >
-                      Fulfil
-                    </Button>
-                  </Group>
-                </Group>
-              </Card>
-            ))}
-          </Stack>
-        )
-      ) : (
-        // ---- Wagon picker for the active request ----
-        <Stack gap="md">
-          <Card withBorder radius="md" padding="sm" bg="var(--mantine-color-gray-0)">
-            <RequestSummary r={active} />
-          </Card>
-
-          <Group justify="space-between">
-            <Text size="sm" fw={600}>
-              Select wagons in {yardLabel(active.fromYard)}
-            </Text>
-            <Badge
-              color={picked.size === need ? "teal" : "gray"}
-              variant={picked.size === need ? "filled" : "light"}
-            >
-              {picked.size} / {need} selected
-            </Badge>
-          </Group>
-
-          {wagonsLoading ? (
-            <Group justify="center" p="lg">
-              <Loader size="sm" />
-            </Group>
-          ) : sortedWagons.length === 0 ? (
-            <Card withBorder radius="md" padding="lg">
-              <Group gap={8} justify="center">
-                <Warehouse size={16} />
-                <Text size="sm" c="dimmed">
-                  No available wagons of this type in {yardLabel(active.fromYard)}.
-                </Text>
-              </Group>
-            </Card>
-          ) : (
-            <>
-              {shortfall > 0 ? (
-                <Text size="xs" c="orange.7">
-                  Only {sortedWagons.length} available — {shortfall} short of the{" "}
-                  {need} requested.
-                </Text>
-              ) : null}
-              <ScrollArea.Autosize mah={320}>
-                <Stack gap={6}>
-                  {sortedWagons.map((w) => {
-                    const checked = picked.has(w.id);
-                    const atCap = !checked && picked.size >= need;
-                    return (
-                      <Card
-                        key={w.id}
-                        withBorder
-                        radius="md"
-                        padding="xs"
-                        onClick={() => !atCap && toggle(w.id)}
-                        style={{
-                          cursor: atCap ? "not-allowed" : "pointer",
-                          borderColor: checked
-                            ? "var(--mantine-color-edr-green-4)"
-                            : undefined,
-                          opacity: atCap ? 0.55 : 1,
-                        }}
-                      >
-                        <Group gap="sm" wrap="nowrap">
-                          {/* Visual only — the Card's onClick owns the toggle so a
-                              click on the box doesn't fire both and cancel out. */}
-                          <Checkbox
-                            checked={checked}
-                            readOnly
-                            disabled={atCap}
-                            color="edr-green"
-                            tabIndex={-1}
-                            aria-hidden
-                          />
-                          <Text fw={600} size="sm">
-                            {w.wagonNumber}
-                          </Text>
-                        </Group>
-                      </Card>
-                    );
-                  })}
-                </Stack>
-              </ScrollArea.Autosize>
-            </>
-          )}
-
-          <Divider />
-          <Group justify="space-between">
-            <Button
-              variant="subtle"
-              color="gray"
-              leftSection={<ChevronLeft size={16} />}
-              onClick={closePicker}
-            >
-              Back to queue
-            </Button>
-            <Button
-              color="edr-green"
-              leftSection={<PackageCheck size={16} />}
-              loading={fulfill.isPending}
-              disabled={picked.size !== need}
-              onClick={handleFulfill}
-            >
-              Transfer {need} wagon{need === 1 ? "" : "s"}
-            </Button>
-          </Group>
-        </Stack>
-      )}
-        </Tabs.Panel>
-
-        <Tabs.Panel value="history">
-          <HistoryPanel opened={opened} />
-        </Tabs.Panel>
-      </Tabs>
-    </Modal>
-  );
-};
-
-export default WagonTransferRequestsModal;
diff --git a/apps/edr-freight-web/backoffice/src/components/wagons/WagonYardWorkspaceModal.tsx b/apps/edr-freight-web/backoffice/src/components/wagons/WagonYardWorkspaceModal.tsx
index c10b1b033..56d5a14de 100644
--- a/apps/edr-freight-web/backoffice/src/components/wagons/WagonYardWorkspaceModal.tsx
+++ b/apps/edr-freight-web/backoffice/src/components/wagons/WagonYardWorkspaceModal.tsx
@@ -40,7 +40,12 @@ const clampInt = (v: number | string, max: number): number => {
   return Math.min(Math.floor(n), max);
 };
 
-/** NumberInput + Slider + All/Half presets, kept in sync and bounded to `max`. */
+/**
+ * NumberInput + Slider + All/Half presets, kept in sync. `max` bounds the field
+ * for actions that move real wagons; omit it for a transfer REQUEST, which may
+ * legitimately ask for more than the yard holds today (OCC fulfils it in
+ * instalments) — the slider then just tracks the current value.
+ */
 const QuantityField = ({
   value,
   onChange,
@@ -49,10 +54,11 @@ const QuantityField = ({
 }: {
   value: number;
   onChange: (n: number) => void;
-  max: number;
+  max?: number;
   disabled?: boolean;
 }) => {
-  const set = (v: number | string) => onChange(clampInt(v, max));
+  const capped = max ?? Number.MAX_SAFE_INTEGER;
+  const set = (v: number | string) => onChange(clampInt(v, capped));
   const off = disabled || max === 0;
   return (
     <Stack gap={8}>
@@ -73,19 +79,25 @@ const QuantityField = ({
           value={value}
           onChange={set}
           min={0}
-          max={Math.max(max, 1)}
+          max={Math.max(max ?? Math.max(value, 10), 1)}
           disabled={off}
           label={(v) => `${v}`}
           color="edr-green"
         />
       </Group>
       <Group gap={6}>
-        <Button size="compact-xs" variant="light" color="gray" disabled={off} onClick={() => set(Math.ceil(max / 2))}>
-          Half
-        </Button>
-        <Button size="compact-xs" variant="light" color="gray" disabled={off} onClick={() => set(max)}>
-          All ({max})
-        </Button>
+        {/* Presets only make sense against a real ceiling — an uncapped request
+            field (transfer ask) shows the manual input alone. */}
+        {max != null ? (
+          <>
+            <Button size="compact-xs" variant="light" color="gray" disabled={off} onClick={() => set(Math.ceil(max / 2))}>
+              Half
+            </Button>
+            <Button size="compact-xs" variant="light" color="gray" disabled={off} onClick={() => set(max)}>
+              All ({max})
+            </Button>
+          </>
+        ) : null}
         {value > 0 ? (
           <Button size="compact-xs" variant="subtle" color="gray" onClick={() => set(0)}>
             Clear
@@ -242,9 +254,10 @@ const WagonYardWorkspaceModal = ({ opened, onClose }: WagonYardWorkspaceModalPro
     }
   }, [opened]);
 
-  // Keep quantities within bounds as counts shift after each action. Transfers
-  // may only ask for AVAILABLE wagons, so the request cap is availableCount.
-  useEffect(() => setTransferQty((q) => Math.min(q, availableCount)), [availableCount]);
+  // Keep quantities within bounds as counts shift after each action. A TRANSFER
+  // REQUEST is deliberately uncapped: OCC delivers in instalments, so asking for
+  // 50 where 20 sit today is normal — only the status flips below are bounded by
+  // what is physically in the yard.
   useEffect(() => setToAssignedQty((q) => Math.min(q, availableCount)), [availableCount]);
   useEffect(() => setToAvailableQty((q) => Math.min(q, assignedCount)), [assignedCount]);
 
@@ -453,11 +466,9 @@ const WagonYardWorkspaceModal = ({ opened, onClose }: WagonYardWorkspaceModalPro
                           {availableCount} available
                         </Badge>
                       </Group>
-                      <QuantityField
-                        value={transferQty}
-                        onChange={setTransferQty}
-                        max={availableCount}
-                      />
+                      {/* No max: the request may exceed what the yard holds
+                          today — OCC fulfils it in instalments. */}
+                      <QuantityField value={transferQty} onChange={setTransferQty} />
                     </div>
                     <Select
                       label="Destination yard"
diff --git a/apps/edr-freight-web/backoffice/src/constants/URLS.ts b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
index 48c581519..482de4967 100644
--- a/apps/edr-freight-web/backoffice/src/constants/URLS.ts
+++ b/apps/edr-freight-web/backoffice/src/constants/URLS.ts
@@ -186,6 +186,16 @@ export const URL_CONSTANTS = {
     CLEARANCE_QUEUE: "/contracts/clearance/queue",
     CLEARANCE: (id: string) => `/contracts/${id}/clearance`,
     CLEARANCE_REVIEW: (id: string) => `/contracts/${id}/clearance/review`,
+    /** Pre-declaration transit-assignee handshake (ET asks, DJ answers). */
+    CLEARANCE_TRANSIT_ASSIGNEE_REQUEST: (id: string) =>
+      `/contracts/${id}/clearance/transit-assignee/request`,
+    CLEARANCE_TRANSIT_ASSIGNEE_ASSIGN: (id: string) =>
+      `/contracts/${id}/clearance/transit-assignee/assign`,
+    /** Staff corrects a clearance document in place; the old version is kept. */
+    CLEARANCE_DOC_REPLACE: (id: string, fileKey: string) =>
+      `/contracts/${id}/clearance/documents/${encodeURIComponent(fileKey)}/replace`,
+    CLEARANCE_DOC_VERSIONS: (id: string, fileKey: string) =>
+      `/contracts/${id}/clearance/documents/${encodeURIComponent(fileKey)}/versions`,
     CLEARANCE_OUTPUT_DOCUMENTS: (id: string) =>
       `/contracts/${id}/clearance/output-documents`,
     CLEARANCE_FINALIZE: (id: string) => `/contracts/${id}/clearance/finalize`,
diff --git a/apps/edr-freight-web/backoffice/src/lib/permissions.ts b/apps/edr-freight-web/backoffice/src/lib/permissions.ts
index 88b5872d3..07dd9c886 100644
--- a/apps/edr-freight-web/backoffice/src/lib/permissions.ts
+++ b/apps/edr-freight-web/backoffice/src/lib/permissions.ts
@@ -130,6 +130,10 @@ export const FREIGHT_PERMS = {
     transferRequest: "edr_freight_app:wagons:transfer_request",
     transferFulfill: "edr_freight_app:wagons:transfer_fulfill",
     transferHistoryAll: "edr_freight_app:wagons:transfer_history_all",
+    /** Open the transfer desk. `wagons:view` is accepted as a fallback. */
+    transferView: "edr_freight_app:wagons:transfer_view",
+    transferCancel: "edr_freight_app:wagons:transfer_cancel",
+    transferCloseShort: "edr_freight_app:wagons:transfer_close_short",
   },
   trains: {
     view: "edr_freight_app:trains:view",
diff --git a/apps/edr-freight-web/backoffice/src/pages/contracts/ContractRequestDetailPage.tsx b/apps/edr-freight-web/backoffice/src/pages/contracts/ContractRequestDetailPage.tsx
index 24bd4434a..4f1d2cb42 100644
--- a/apps/edr-freight-web/backoffice/src/pages/contracts/ContractRequestDetailPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/contracts/ContractRequestDetailPage.tsx
@@ -14,6 +14,7 @@ import {
   FileText,
   Files,
   Flame,
+  History,
   LayoutGrid,
   Package,
   Receipt,
@@ -295,7 +296,9 @@ export default function ContractRequestDetailPage() {
       ? "documents"
       : requestedTab === "customer"
         ? "customer"
-        : "details";
+        : requestedTab === "history"
+          ? "history"
+          : "details";
 
   const customerLabel = contract.isGovernment
     ? (contract.governmentInstitution ?? "Government")
@@ -475,6 +478,9 @@ export default function ContractRequestDetailPage() {
             <Tabs.Tab value="customer" leftSection={<Users size={16} />}>
               Customer
             </Tabs.Tab>
+            <Tabs.Tab value="history" leftSection={<History size={16} />}>
+              History
+            </Tabs.Tab>
           </Tabs.List>
         </Tabs>
 
@@ -488,7 +494,6 @@ export default function ContractRequestDetailPage() {
                   onView={handleViewFile}
                   onDownload={handleDownloadFile}
                 />
-                <ContractRevisionTimeline contractId={contract.id} />
                 <ContractDocumentsCard
                   files={profileDocuments}
                   title="Customer profile documents"
@@ -509,6 +514,14 @@ export default function ContractRequestDetailPage() {
                   />
                 ) : null}
               </Stack>
+            ) : currentTab === "history" ? (
+              <SectionCard
+                icon={History}
+                title="Change history"
+                subtitle="Every recorded edit to this contract — who changed what, and when."
+              >
+                <ContractRevisionTimeline contractId={contract.id} bare />
+              </SectionCard>
             ) : currentTab === "customer" ? (
               <ContractCustomerCard contract={contract} />
             ) : (
diff --git a/apps/edr-freight-web/backoffice/src/pages/contracts/GlClearanceDetailPage.tsx b/apps/edr-freight-web/backoffice/src/pages/contracts/GlClearanceDetailPage.tsx
index 108e4f461..1a9352348 100644
--- a/apps/edr-freight-web/backoffice/src/pages/contracts/GlClearanceDetailPage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/contracts/GlClearanceDetailPage.tsx
@@ -38,6 +38,7 @@ import {
   type GlClearanceUploadKind,
 } from "@/components/contracts/GlClearanceUploadModal";
 import { PhasedClearanceActionPanel } from "@/components/contracts/PhasedClearanceActionPanel";
+import { TransitAssigneePanel } from "@/components/contracts/TransitAssigneePanel";
 import { SectionCard } from "@/components/bookings/detail/SectionCard";
 import { IncidentReportCard } from "@/components/contracts/gl-actions/IncidentReportCard";
 import { findWorkflowFile } from "@/components/contracts/PhasedUploadedFileRow";
@@ -235,6 +236,23 @@ export default function GlClearanceDetailPage() {
           </Tabs.List>
 
           <Tabs.Panel value="workflow">
+            {/* GL Ethiopia cannot file the customs declaration until this desk
+                names the officer handling the shipment in transit, so the ask
+                sits above everything else on the page. */}
+            {data.kind === "contract" ? (
+              <Box mb="md">
+                <TransitAssigneePanel
+                  contractId={id!}
+                  transitAssignee={data.clearance.transitAssignee}
+                  side="DJ"
+                  readOnly={
+                    !hasPermission(user, FREIGHT_PERMS.contracts.clearanceDjActions)
+                  }
+                  onChanged={() => void refetch()}
+                />
+              </Box>
+            ) : null}
+
             <Grid>
               <Grid.Col span={{ base: 12, lg: 7 }}>
                 {data.kind === "booking" ? (
@@ -345,6 +363,8 @@ export default function GlClearanceDetailPage() {
         isBooking={data.kind === "booking"}
         workflowFiles={workflowFiles}
         vesselDepartureDate={vesselDepartureDate}
+        vesselArrivalDate={data.clearance.vesselArrivalDate}
+        doCollectedDate={data.clearance.doCollectedDate}
         onSuccess={() => void refetch()}
         onPreview={view}
       />
diff --git a/apps/edr-freight-web/backoffice/src/pages/fleet/FleetResourcePage.tsx b/apps/edr-freight-web/backoffice/src/pages/fleet/FleetResourcePage.tsx
index d50a3217b..9a017d8c7 100644
--- a/apps/edr-freight-web/backoffice/src/pages/fleet/FleetResourcePage.tsx
+++ b/apps/edr-freight-web/backoffice/src/pages/fleet/FleetResourcePage.tsx
@@ -9,7 +9,7 @@ import { canFleetAction, hasPermission, FREIGHT_PERMS } from "@/lib/permissions"
 import Breadcrumbs from "@/components/ui/Breadcrumbs";
 import { Inbox, Plus, Warehouse } from "lucide-react";
 import { useEffect, useMemo, useState } from "react";
-import { Navigate, useLocation } from "react-router-dom";
+import { Link, Navigate, useLocation } from "react-router-dom";
 
 import FleetCardGrid from "@/components/fleet/FleetCardGrid";
 import FleetFormDialog from "@/components/fleet/FleetFormDialog";
@@ -19,7 +19,6 @@ import FleetToolbar from "@/components/fleet/FleetToolbar";
 import { matchesDayRange } from "@/hooks/useListControls";
 import WagonMovementHistoryModal from "@/components/fleet/WagonMovementHistoryModal";
 import WagonYardWorkspaceModal from "@/components/wagons/WagonYardWorkspaceModal";
-import WagonTransferRequestsModal from "@/components/wagons/WagonTransferRequestsModal";
 import { formatFleetCell, registerFleetOptionLabels } from "@/components/fleet/fleetFormat";
 import { useFleetViewMode } from "@/components/fleet/useFleetViewMode";
 import { ruleEngineTable } from "@/components/ruleEngine/ruleEngineStyles";
@@ -67,7 +66,6 @@ const FleetResourcePage = () => {
   const [historyTarget, setHistoryTarget] = useState<FleetRecord | null>(null);
   const [selectedDriver, setSelectedDriver] = useState<string>("");
   const [wagonWorkspaceOpen, setWagonWorkspaceOpen] = useState(false);
-  const [transferRequestsOpen, setTransferRequestsOpen] = useState(false);
   const { viewMode, setViewMode } = useFleetViewMode(slug);
 
   const serverListFilters = useMemo((): FleetListFilters | undefined => {
@@ -90,6 +88,11 @@ const FleetResourcePage = () => {
     if (trainNumber && trainNumber !== "ALL") {
       (filters as { trainNumber?: string }).trainNumber = trainNumber;
     }
+    // Wagons only: narrow the fleet to one wagon type (the API filters on it).
+    const wagonTypeId = listFilterValues.wagonTypeId;
+    if (wagonTypeId && wagonTypeId !== "ALL") {
+      (filters as { wagonTypeId?: string }).wagonTypeId = wagonTypeId;
+    }
     if (slug !== "locomotives" && search.trim()) {
       filters.search = search.trim();
     }
@@ -449,12 +452,15 @@ const FleetResourcePage = () => {
                   </Button>
                 ) : null}
                 {canTransfer ? (
+                  // The desk is its own page now (list + fulfil + history with
+                  // pagination); this is just the way in from the fleet list.
                   <Button
+                    component={Link}
+                    to="/dashboard/wagon-transfers"
                     variant="light"
                     color="grape"
                     leftSection={<Inbox size={16} />}
                     styles={{ label: { fontWeight: 500 } }}
-                    onClick={() => setTransferRequestsOpen(true)}
                   >
                     Transfer Requests
                   </Button>
@@ -713,13 +719,6 @@ const FleetResourcePage = () => {
         />
       ) : null}
 
-      {slug === "wagons" ? (
-        <WagonTransferRequestsModal
-          opened={transferRequestsOpen}
-          onClose={() => setTransferRequestsOpen(false)}
-        />
-      ) : null}
-
       {slug === "wagons" ? (
         <WagonMovementHistoryModal
           opened={Boolean(historyTarget)}
diff --git a/apps/edr-freight-web/backoffice/src/pages/fleet/config/resources.ts b/apps/edr-freight-web/backoffice/src/pages/fleet/config/resources.ts
index 9e784bc1c..7f2f89c1e 100644
--- a/apps/edr-freight-web/backoffice/src/pages/fleet/config/resources.ts
+++ b/apps/edr-freight-web/backoffice/src/pages/fleet/config/resources.ts
@@ -305,6 +305,12 @@ export const FLEET_RESOURCES: FleetResourceConfig[] = [
         allLabel: "All statuses",
         options: WAGON_STATUS_OPTIONS,
       },
+      {
+        key: "wagonTypeId",
+        label: "Wagon type",
+        allLabel: "All types",
+        dynamicOptions: "wagonTypes",
+      },
       {
         key: "currentYardId",
         label: "Current Yard",
diff --git a/apps/edr-freight-web/backoffice/src/pages/wagons/TransferFulfillModal.tsx b/apps/edr-freight-web/backoffice/src/pages/wagons/TransferFulfillModal.tsx
new file mode 100644
index 000000000..dc8c49620
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/wagons/TransferFulfillModal.tsx
@@ -0,0 +1,195 @@
+import { Freight } from "@edr/types";
+import {
+  Alert,
+  Button,
+  Checkbox,
+  Group,
+  Loader,
+  Modal,
+  ScrollArea,
+  Stack,
+  Text,
+} from "@mantine/core";
+import { useMutation, useQuery } from "@tanstack/react-query";
+import { AlertTriangle, ArrowRight, PackageCheck } from "lucide-react";
+import { useMemo, useState } from "react";
+import toast from "react-hot-toast";
+
+import { api } from "@/services/api";
+import type { WagonTransferRequest } from "@/services/wagon.service";
+
+import { outstandingOn, wagonTypeLabel, yardLabel } from "./wagon-transfer-ui";
+
+export interface TransferFulfillModalProps {
+  request: WagonTransferRequest | null;
+  onClose: () => void;
+  onDone?: () => void;
+}
+
+/**
+ * Move wagons against an open request. Any number from one up to whatever is
+ * still owed — a yard that can only spare 20 of 50 sends 20 now and the request
+ * stays open for the rest, so the picker caps at the OUTSTANDING count, not the
+ * originally requested one.
+ */
+export function TransferFulfillModal({
+  request,
+  onClose,
+  onDone,
+}: TransferFulfillModalProps) {
+  const [picked, setPicked] = useState<Set<string>>(new Set());
+  const outstanding = request ? outstandingOn(request) : 0;
+
+  const { data: wagons = [], isLoading } = useQuery({
+    ...api.wagons.list.queryOptions({
+      input: {
+        filters: request
+          ? {
+              currentYardId: request.fromYardId,
+              wagonTypeId: request.wagonTypeId,
+              status: Freight.WagonStatus.Available,
+            }
+          : {},
+      },
+    }),
+    enabled: Boolean(request),
+  });
+
+  const fulfill = useMutation(api.wagonTransferRequests.fulfill.mutationOptions());
+
+  const canTake = useMemo(
+    () => Math.min(outstanding, wagons.length),
+    [outstanding, wagons.length],
+  );
+
+  const toggle = (id: string) =>
+    setPicked((prev) => {
+      const next = new Set(prev);
+      if (next.has(id)) next.delete(id);
+      // Never let staff pick more than is still owed — the API rejects it too.
+      else if (next.size >= outstanding) return prev;
+      else next.add(id);
+      return next;
+    });
+
+  const takeAllAvailable = () =>
+    setPicked(new Set(wagons.slice(0, canTake).map((w) => w.id)));
+
+  const close = () => {
+    setPicked(new Set());
+    onClose();
+  };
+
+  const submit = async () => {
+    if (!request || picked.size === 0) return;
+    try {
+      const moved = picked.size;
+      await fulfill.mutateAsync({ id: request.id, wagonIds: [...picked] });
+      toast.success(
+        moved >= outstanding
+          ? `Request complete — ${moved} wagon(s) transferred`
+          : `${moved} wagon(s) transferred · ${outstanding - moved} still owed`,
+      );
+      close();
+      onDone?.();
+    } catch {
+      // The http interceptor surfaces the server's reason.
+    }
+  };
+
+  return (
+    <Modal
+      opened={Boolean(request)}
+      onClose={close}
+      size="lg"
+      radius="md"
+      title={
+        request ? (
+          <Group gap={8} wrap="nowrap">
+            <Text fw={700}>{yardLabel(request.fromYard)}</Text>
+            <ArrowRight size={15} />
+            <Text fw={700}>{yardLabel(request.toYard)}</Text>
+            <Text c="dimmed" size="sm">
+              {wagonTypeLabel(request.wagonType)}
+            </Text>
+          </Group>
+        ) : null
+      }
+    >
+      {!request ? null : (
+        <Stack gap="sm">
+          <Group justify="space-between" wrap="wrap">
+            <Text size="sm">
+              <Text span fw={700}>
+                {outstanding}
+              </Text>{" "}
+              wagon(s) still owed ·{" "}
+              <Text span fw={700}>
+                {wagons.length}
+              </Text>{" "}
+              available in {yardLabel(request.fromYard)}
+            </Text>
+            <Button
+              variant="light"
+              size="xs"
+              radius="md"
+              disabled={canTake === 0}
+              onClick={takeAllAvailable}
+            >
+              Select {canTake}
+            </Button>
+          </Group>
+
+          {wagons.length < outstanding ? (
+            <Alert color="yellow" radius="md" icon={<AlertTriangle size={15} />}>
+              This yard can only cover {wagons.length} of the {outstanding}{" "}
+              outstanding. Send what is here — the request stays open for the
+              rest, or close it short so the requester can ask another yard.
+            </Alert>
+          ) : null}
+
+          {isLoading ? (
+            <Group justify="center" py="lg">
+              <Loader size="sm" />
+            </Group>
+          ) : wagons.length === 0 ? (
+            <Text c="dimmed" size="sm" py="md">
+              No available wagons of this type in the source yard right now.
+            </Text>
+          ) : (
+            <ScrollArea.Autosize mah={320}>
+              <Stack gap={4}>
+                {wagons.map((w) => (
+                  <Checkbox
+                    key={w.id}
+                    checked={picked.has(w.id)}
+                    onChange={() => toggle(w.id)}
+                    label={w.wagonNumber}
+                  />
+                ))}
+              </Stack>
+            </ScrollArea.Autosize>
+          )}
+
+          <Group justify="flex-end" gap="sm">
+            <Button variant="default" radius="md" onClick={close}>
+              Cancel
+            </Button>
+            <Button
+              color="edr-green"
+              radius="md"
+              leftSection={<PackageCheck size={15} />}
+              loading={fulfill.isPending}
+              disabled={picked.size === 0}
+              onClick={() => void submit()}
+            >
+              Transfer {picked.size || ""}
+            </Button>
+          </Group>
+        </Stack>
+      )}
+    </Modal>
+  );
+}
+
+export default TransferFulfillModal;
diff --git a/apps/edr-freight-web/backoffice/src/pages/wagons/TransferRequestModals.tsx b/apps/edr-freight-web/backoffice/src/pages/wagons/TransferRequestModals.tsx
new file mode 100644
index 000000000..df90a7683
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/wagons/TransferRequestModals.tsx
@@ -0,0 +1,276 @@
+import {
+  Alert,
+  Button,
+  Group,
+  Modal,
+  NumberInput,
+  Select,
+  Stack,
+  Text,
+  Textarea,
+} from "@mantine/core";
+import { useMutation, useQuery } from "@tanstack/react-query";
+import { AlertTriangle, Send, XCircle } from "lucide-react";
+import { useEffect, useState } from "react";
+import toast from "react-hot-toast";
+
+import { api } from "@/services/api";
+import type { WagonTransferRequest } from "@/services/wagon.service";
+
+import { outstandingOn, wagonTypeLabel, yardLabel } from "./wagon-transfer-ui";
+
+/** Yard + wagon-type option lists, shared by both modals. */
+function useTransferOptions(enabled: boolean) {
+  const { data: yards = [] } = useQuery({
+    ...api.routes.yards.queryOptions({ staleTime: 5 * 60_000 }),
+    enabled,
+  });
+  const { data: wagonTypes = [] } = useQuery({
+    ...api.wagonTypes.list.queryOptions(),
+    enabled,
+  });
+  return {
+    yardOptions: yards.map((y) => ({
+      value: y.id,
+      label: y.label ?? y.code ?? y.id,
+    })),
+    typeOptions: wagonTypes.map((t) => ({
+      value: t.id,
+      label: [t.code, t.name].filter(Boolean).join(" · "),
+    })),
+  };
+}
+
+export interface TransferRequestFormModalProps {
+  opened: boolean;
+  onClose: () => void;
+  /**
+   * Carry-over from a request that could not be met in full: the destination,
+   * type, outstanding count and reason are pre-filled and the user only picks
+   * WHICH other yard to ask. Undefined for a plain new request.
+   */
+  prefillFrom?: WagonTransferRequest | null;
+  onCreated?: () => void;
+}
+
+/**
+ * File a wagon-transfer request. The count is deliberately NOT capped by what
+ * the source yard holds today — OCC fulfils in instalments, so asking for 50
+ * where 20 sit is a normal request.
+ */
+export function TransferRequestFormModal({
+  opened,
+  onClose,
+  prefillFrom,
+  onCreated,
+}: TransferRequestFormModalProps) {
+  const { yardOptions, typeOptions } = useTransferOptions(opened);
+  const [fromYardId, setFromYardId] = useState<string | null>(null);
+  const [toYardId, setToYardId] = useState<string | null>(null);
+  const [wagonTypeId, setWagonTypeId] = useState<string | null>(null);
+  const [quantity, setQuantity] = useState<number | string>(1);
+  const [reason, setReason] = useState("");
+
+  // Re-seed on every open so a carry-over never leaks into the next request.
+  useEffect(() => {
+    if (!opened) return;
+    setFromYardId(null); // always chosen fresh — that is the point of a re-ask
+    setToYardId(prefillFrom?.toYardId ?? null);
+    setWagonTypeId(prefillFrom?.wagonTypeId ?? null);
+    setQuantity(prefillFrom ? outstandingOn(prefillFrom) : 1);
+    setReason(prefillFrom?.reason ?? "");
+  }, [opened, prefillFrom]);
+
+  const create = useMutation(api.wagonTransferRequests.create.mutationOptions());
+
+  const sameYard = Boolean(fromYardId && fromYardId === toYardId);
+  const valid =
+    Boolean(fromYardId && toYardId && wagonTypeId && reason.trim()) &&
+    !sameYard &&
+    Number(quantity) >= 1;
+
+  const submit = async () => {
+    if (!valid) return;
+    try {
+      await create.mutateAsync({
+        fromYardId: fromYardId!,
+        toYardId: toYardId!,
+        wagonTypeId: wagonTypeId!,
+        quantity: Number(quantity),
+        reason: reason.trim(),
+      });
+      toast.success("Transfer request filed");
+      onClose();
+      onCreated?.();
+    } catch {
+      // Server reason is surfaced by the http interceptor.
+    }
+  };
+
+  return (
+    <Modal
+      opened={opened}
+      onClose={onClose}
+      radius="md"
+      size="md"
+      title={prefillFrom ? "Request the rest from another yard" : "New transfer request"}
+    >
+      <Stack gap="sm">
+        {prefillFrom ? (
+          <Alert color="orange" radius="md" icon={<AlertTriangle size={15} />}>
+            {yardLabel(prefillFrom.fromYard)} supplied{" "}
+            {prefillFrom.fulfilledQuantity} of {prefillFrom.quantity}. Pick
+            another yard to cover the remaining {outstandingOn(prefillFrom)}.
+          </Alert>
+        ) : null}
+
+        <Select
+          label="Source yard"
+          description={prefillFrom ? "Which yard should supply the rest" : undefined}
+          placeholder="Where the wagons come from"
+          data={yardOptions}
+          value={fromYardId}
+          onChange={setFromYardId}
+          searchable
+          required
+          error={sameYard ? "Source and destination must differ" : undefined}
+        />
+        <Select
+          label="Destination yard"
+          placeholder="Where they are needed"
+          data={yardOptions}
+          value={toYardId}
+          onChange={setToYardId}
+          searchable
+          required
+        />
+        <Select
+          label="Wagon type"
+          placeholder="Type of wagon"
+          data={typeOptions}
+          value={wagonTypeId}
+          onChange={setWagonTypeId}
+          searchable
+          required
+        />
+        <NumberInput
+          label="How many"
+          description="Can exceed what the yard holds today — OCC delivers in instalments"
+          min={1}
+          value={quantity}
+          onChange={setQuantity}
+          required
+        />
+        <Textarea
+          label="Reason"
+          placeholder="Why the wagons are needed"
+          value={reason}
+          onChange={(e) => setReason(e.currentTarget.value)}
+          autosize
+          minRows={2}
+          required
+        />
+
+        <Group justify="flex-end" gap="sm">
+          <Button variant="default" radius="md" onClick={onClose}>
+            Cancel
+          </Button>
+          <Button
+            color="edr-green"
+            radius="md"
+            leftSection={<Send size={15} />}
+            loading={create.isPending}
+            disabled={!valid}
+            onClick={() => void submit()}
+          >
+            File request
+          </Button>
+        </Group>
+      </Stack>
+    </Modal>
+  );
+}
+
+export interface TransferCloseShortModalProps {
+  request: WagonTransferRequest | null;
+  onClose: () => void;
+  onClosed?: (request: WagonTransferRequest) => void;
+}
+
+/**
+ * End a request the source yard cannot finish. What already moved stays moved;
+ * the requester is notified of the shortfall so they can raise it elsewhere.
+ */
+export function TransferCloseShortModal({
+  request,
+  onClose,
+  onClosed,
+}: TransferCloseShortModalProps) {
+  const [note, setNote] = useState("");
+  const closeShort = useMutation(
+    api.wagonTransferRequests.closeShort.mutationOptions(),
+  );
+
+  useEffect(() => {
+    if (request) setNote("");
+  }, [request]);
+
+  const submit = async () => {
+    if (!request) return;
+    try {
+      await closeShort.mutateAsync({ id: request.id, note: note.trim() || undefined });
+      toast.success("Request closed — the requester has been notified");
+      onClose();
+      onClosed?.(request);
+    } catch {
+      // Server reason surfaced by the http interceptor.
+    }
+  };
+
+  const outstanding = request ? outstandingOn(request) : 0;
+
+  return (
+    <Modal
+      opened={Boolean(request)}
+      onClose={onClose}
+      radius="md"
+      title="Close this request short"
+    >
+      {!request ? null : (
+        <Stack gap="sm">
+          <Text size="sm">
+            {yardLabel(request.fromYard)} → {yardLabel(request.toYard)} ·{" "}
+            {wagonTypeLabel(request.wagonType)}
+          </Text>
+          <Alert color="orange" radius="md" icon={<AlertTriangle size={15} />}>
+            {request.fulfilledQuantity} of {request.quantity} wagon(s) have been
+            supplied. Closing leaves {outstanding} undelivered — the requester is
+            told to ask another yard.
+          </Alert>
+          <Textarea
+            label="Why can't the yard supply the rest?"
+            description="Included in the requester's notification"
+            value={note}
+            onChange={(e) => setNote(e.currentTarget.value)}
+            autosize
+            minRows={2}
+          />
+          <Group justify="flex-end" gap="sm">
+            <Button variant="default" radius="md" onClick={onClose}>
+              Keep it open
+            </Button>
+            <Button
+              color="orange"
+              radius="md"
+              leftSection={<XCircle size={15} />}
+              loading={closeShort.isPending}
+              onClick={() => void submit()}
+            >
+              Close short
+            </Button>
+          </Group>
+        </Stack>
+      )}
+    </Modal>
+  );
+}
diff --git a/apps/edr-freight-web/backoffice/src/pages/wagons/WagonTransfersPage.tsx b/apps/edr-freight-web/backoffice/src/pages/wagons/WagonTransfersPage.tsx
new file mode 100644
index 000000000..3d8d8fe8c
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/wagons/WagonTransfersPage.tsx
@@ -0,0 +1,625 @@
+import { Freight } from "@edr/types";
+import {
+  Box,
+  Button,
+  Card,
+  Group,
+  Loader,
+  Select,
+  Stack,
+  Switch,
+  Tabs,
+  Text,
+  TextInput,
+} from "@mantine/core";
+import { useDebouncedValue } from "@mantine/hooks";
+import { useQuery } from "@tanstack/react-query";
+import {
+  ArrowRight,
+  History,
+  Inbox,
+  PackageCheck,
+  Plus,
+  RefreshCw,
+  Search,
+  Send,
+  Truck,
+  XCircle,
+} from "lucide-react";
+import { useMemo, useState } from "react";
+import toast from "react-hot-toast";
+import { useMutation } from "@tanstack/react-query";
+
+import { useAuth } from "@/auth/useAuth";
+import { KpiStrip, PageContainer, PageHeader } from "@/components/page";
+import { FREIGHT_PERMS, hasPermission } from "@/lib/permissions";
+import { api } from "@/services/api";
+import type {
+  TransferRequestListFilter,
+  WagonTransferRequest,
+} from "@/services/wagon.service";
+import {
+  DataTable,
+  DataTableFooter,
+  usePagination,
+  type ColumnDef,
+} from "@edr/ui-common";
+
+import TransferFulfillModal from "./TransferFulfillModal";
+import {
+  TransferCloseShortModal,
+  TransferRequestFormModal,
+} from "./TransferRequestModals";
+import {
+  TransferProgress,
+  TransferStatusBadge,
+  fmtDateTime,
+  isOpenRequest,
+  outstandingOn,
+  wagonTypeLabel,
+  yardLabel,
+} from "./wagon-transfer-ui";
+
+const S = Freight.WagonTransferRequestStatus;
+
+/** "Open" is the working set: nothing delivered yet OR part-delivered. */
+const OPEN_STATUSES = `${S.Pending},${S.PartiallyFulfilled}`;
+
+const STATUS_FILTER_OPTIONS = [
+  { value: OPEN_STATUSES, label: "Open (awaiting wagons)" },
+  { value: S.Pending, label: "Not started" },
+  { value: S.PartiallyFulfilled, label: "Partly delivered" },
+  { value: S.Fulfilled, label: "Complete" },
+  { value: S.ClosedShort, label: "Closed short" },
+  { value: S.Cancelled, label: "Cancelled" },
+];
+
+/**
+ * The wagon-transfer desk.
+ *
+ * A request is a count, not a wagon list: someone asks for 50 gondolas from
+ * Dire Dawa, and OCC sends whatever that yard can spare, whenever it can. The
+ * table is built around that — every row shows delivered-vs-asked, and a
+ * request only leaves the queue when it is fully supplied or explicitly closed
+ * short (which tells the requester to try another yard).
+ */
+export default function WagonTransfersPage() {
+  const { user } = useAuth();
+  const canRequest = hasPermission(user, FREIGHT_PERMS.wagons.transferRequest);
+  const canFulfil = hasPermission(user, FREIGHT_PERMS.wagons.transferFulfill);
+  const canCloseShort =
+    canFulfil || hasPermission(user, FREIGHT_PERMS.wagons.transferCloseShort);
+  const canCancel =
+    canRequest || hasPermission(user, FREIGHT_PERMS.wagons.transferCancel);
+
+  const { pagination, setPagination } = usePagination({ pageSize: 10 });
+  const [status, setStatus] = useState<string | null>(OPEN_STATUSES);
+  const [fromYardId, setFromYardId] = useState<string | null>(null);
+  const [toYardId, setToYardId] = useState<string | null>(null);
+  const [wagonTypeId, setWagonTypeId] = useState<string | null>(null);
+  const [search, setSearch] = useState("");
+  const [debouncedSearch] = useDebouncedValue(search, 300);
+
+  const [formOpen, setFormOpen] = useState(false);
+  const [carryOver, setCarryOver] = useState<WagonTransferRequest | null>(null);
+  const [fulfilling, setFulfilling] = useState<WagonTransferRequest | null>(null);
+  const [closingShort, setClosingShort] = useState<WagonTransferRequest | null>(
+    null,
+  );
+
+  const filter: TransferRequestListFilter = useMemo(
+    () => ({
+      page: pagination.pageIndex + 1,
+      pageSize: pagination.pageSize,
+      ...(status ? { status } : {}),
+      ...(fromYardId ? { fromYardId } : {}),
+      ...(toYardId ? { toYardId } : {}),
+      ...(wagonTypeId ? { wagonTypeId } : {}),
+      ...(debouncedSearch.trim() ? { search: debouncedSearch.trim() } : {}),
+    }),
+    [
+      pagination.pageIndex,
+      pagination.pageSize,
+      status,
+      fromYardId,
+      toYardId,
+      wagonTypeId,
+      debouncedSearch,
+    ],
+  );
+
+  const { data, isLoading, isError, refetch, isFetching } = useQuery(
+    api.wagonTransferRequests.list.queryOptions({ input: { filter } }),
+  );
+  const rows = data?.items ?? [];
+  const meta = data?.meta;
+
+  const { data: yards = [] } = useQuery(
+    api.routes.yards.queryOptions({ staleTime: 5 * 60_000 }),
+  );
+  const { data: wagonTypes = [] } = useQuery(api.wagonTypes.list.queryOptions());
+  const yardOptions = yards.map((y) => ({
+    value: y.id,
+    label: y.label ?? y.code ?? y.id,
+  }));
+  const typeOptions = wagonTypes.map((t) => ({
+    value: t.id,
+    label: [t.code, t.name].filter(Boolean).join(" · "),
+  }));
+
+  const cancel = useMutation(api.wagonTransferRequests.cancel.mutationOptions());
+
+  const resetPage = () =>
+    setPagination({ pageIndex: 0, pageSize: pagination.pageSize });
+
+  const clearFilters = () => {
+    setStatus(OPEN_STATUSES);
+    setFromYardId(null);
+    setToYardId(null);
+    setWagonTypeId(null);
+    setSearch("");
+    resetPage();
+  };
+
+  const columns: ColumnDef<WagonTransferRequest>[] = [
+    {
+      id: "route",
+      header: () => <span>Route</span>,
+      cell: ({ row }) => {
+        const r = row.original;
+        return (
+          <Group gap={6} wrap="nowrap">
+            <Text size="sm" fw={600}>
+              {yardLabel(r.fromYard)}
+            </Text>
+            <ArrowRight size={13} className="shrink-0 opacity-60" />
+            <Text size="sm" fw={600}>
+              {yardLabel(r.toYard)}
+            </Text>
+          </Group>
+        );
+      },
+    },
+    {
+      id: "type",
+      header: () => <span>Wagon type</span>,
+      cell: ({ row }) => (
+        <Text size="sm">{wagonTypeLabel(row.original.wagonType)}</Text>
+      ),
+    },
+    {
+      id: "progress",
+      header: () => <span>Delivered</span>,
+      cell: ({ row }) => <TransferProgress request={row.original} />,
+    },
+    {
+      id: "reason",
+      header: () => <span>Reason</span>,
+      cell: ({ row }) => (
+        <Text size="sm" c="dimmed" lineClamp={2} maw={260}>
+          {row.original.reason || "—"}
+        </Text>
+      ),
+    },
+    {
+      id: "filed",
+      header: () => <span>Filed</span>,
+      cell: ({ row }) => (
+        <Text size="xs" c="dimmed">
+          {fmtDateTime(row.original.createdAt)}
+        </Text>
+      ),
+    },
+    {
+      id: "status",
+      header: () => <span>Status</span>,
+      cell: ({ row }) => <TransferStatusBadge status={row.original.status} />,
+    },
+    {
+      id: "actions",
+      header: () => <span />,
+      cell: ({ row }) => {
+        const r = row.original;
+        const open = isOpenRequest(r);
+        const short =
+          r.status === S.ClosedShort && outstandingOn(r) > 0;
+        return (
+          <Group gap={6} justify="flex-end" wrap="nowrap">
+            {open && canFulfil ? (
+              <Button
+                size="xs"
+                radius="md"
+                color="edr-green"
+                leftSection={<Truck size={13} />}
+                onClick={() => setFulfilling(r)}
+              >
+                Transfer
+              </Button>
+            ) : null}
+            {open && r.fulfilledQuantity > 0 && canCloseShort ? (
+              <Button
+                size="xs"
+                radius="md"
+                variant="light"
+                color="orange"
+                leftSection={<XCircle size={13} />}
+                onClick={() => setClosingShort(r)}
+              >
+                Close short
+              </Button>
+            ) : null}
+            {short && canRequest ? (
+              <Button
+                size="xs"
+                radius="md"
+                variant="light"
+                color="grape"
+                leftSection={<Send size={13} />}
+                onClick={() => {
+                  setCarryOver(r);
+                  setFormOpen(true);
+                }}
+              >
+                Ask another yard
+              </Button>
+            ) : null}
+            {r.status === S.Pending && canCancel ? (
+              <Button
+                size="xs"
+                radius="md"
+                variant="subtle"
+                color="red"
+                loading={cancel.isPending}
+                onClick={async () => {
+                  try {
+                    await cancel.mutateAsync({ id: r.id });
+                    toast.success("Request withdrawn");
+                  } catch {
+                    // interceptor surfaces the reason
+                  }
+                }}
+              >
+                Withdraw
+              </Button>
+            ) : null}
+          </Group>
+        );
+      },
+    },
+  ];
+
+  const openCount = rows.filter(isOpenRequest).length;
+  const outstandingWagons = rows.reduce(
+    (sum: number, r: WagonTransferRequest) =>
+      sum + (isOpenRequest(r) ? outstandingOn(r) : 0),
+    0,
+  );
+
+  return (
+    <PageContainer>
+      <Stack gap="lg">
+        <PageHeader
+          title="Wagon transfers"
+          subtitle="Requests for wagons to move between yards — delivered in instalments until the full count is met"
+          breadcrumbs={[
+            { label: "Wagons", href: "/dashboard/wagons" },
+            { label: "Transfers" },
+          ]}
+          action={
+            <Group gap="sm">
+              <Button
+                variant="default"
+                radius="md"
+                leftSection={<RefreshCw size={15} />}
+                loading={isFetching}
+                onClick={() => void refetch()}
+              >
+                Refresh
+              </Button>
+              {canRequest ? (
+                <Button
+                  color="edr-green"
+                  radius="md"
+                  leftSection={<Plus size={15} />}
+                  onClick={() => {
+                    setCarryOver(null);
+                    setFormOpen(true);
+                  }}
+                >
+                  New request
+                </Button>
+              ) : null}
+            </Group>
+          }
+        />
+
+        <KpiStrip
+          items={[
+            {
+              label: "Open on this page",
+              value: openCount,
+              icon: Inbox,
+            },
+            {
+              label: "Wagons still owed",
+              value: outstandingWagons,
+              icon: Truck,
+            },
+            {
+              label: "Requests matched",
+              value: meta?.total ?? 0,
+              icon: PackageCheck,
+            },
+          ]}
+        />
+
+        <Tabs defaultValue="requests" keepMounted={false}>
+          <Tabs.List>
+            <Tabs.Tab value="requests" leftSection={<Inbox size={15} />}>
+              Requests
+            </Tabs.Tab>
+            <Tabs.Tab value="history" leftSection={<History size={15} />}>
+              History
+            </Tabs.Tab>
+          </Tabs.List>
+
+          <Tabs.Panel value="requests" pt="md">
+            <Card withBorder radius="md" p="md">
+              <Stack gap="md">
+                <Group gap="sm" wrap="wrap">
+                  <TextInput
+                    placeholder="Search the reason…"
+                    leftSection={<Search size={15} />}
+                    value={search}
+                    onChange={(e) => {
+                      setSearch(e.currentTarget.value);
+                      resetPage();
+                    }}
+                    w={240}
+                    radius="md"
+                  />
+                  <Select
+                    placeholder="Status"
+                    data={STATUS_FILTER_OPTIONS}
+                    value={status}
+                    onChange={(v) => {
+                      setStatus(v);
+                      resetPage();
+                    }}
+                    clearable
+                    w={200}
+                    radius="md"
+                  />
+                  <Select
+                    placeholder="From yard"
+                    data={yardOptions}
+                    value={fromYardId}
+                    onChange={(v) => {
+                      setFromYardId(v);
+                      resetPage();
+                    }}
+                    searchable
+                    clearable
+                    w={180}
+                    radius="md"
+                  />
+                  <Select
+                    placeholder="To yard"
+                    data={yardOptions}
+                    value={toYardId}
+                    onChange={(v) => {
+                      setToYardId(v);
+                      resetPage();
+                    }}
+                    searchable
+                    clearable
+                    w={180}
+                    radius="md"
+                  />
+                  <Select
+                    placeholder="Wagon type"
+                    data={typeOptions}
+                    value={wagonTypeId}
+                    onChange={(v) => {
+                      setWagonTypeId(v);
+                      resetPage();
+                    }}
+                    searchable
+                    clearable
+                    w={180}
+                    radius="md"
+                  />
+                  <Button variant="subtle" radius="md" onClick={clearFilters}>
+                    Clear
+                  </Button>
+                </Group>
+
+                <Box style={{ overflowX: "auto" }} w="100%">
+                  <DataTable
+                    columns={columns}
+                    data={rows}
+                    status={
+                      isLoading ? "loading" : isError ? "error" : "success"
+                    }
+                    pagination={{
+                      pageIndex: pagination.pageIndex,
+                      pageSize: pagination.pageSize,
+                      pageCount: meta?.totalPages ?? 1,
+                      totalCount: meta?.total ?? 0,
+                    }}
+                    tableOptions={{
+                      state: { pagination },
+                      onPaginationChange: setPagination,
+                      manualPagination: true,
+                      pageCount: meta?.totalPages ?? 1,
+                    }}
+                    containerClassName="border-0 shadow-none bg-transparent"
+                    footer={DataTableFooter}
+                  />
+                </Box>
+              </Stack>
+            </Card>
+          </Tabs.Panel>
+
+          <Tabs.Panel value="history" pt="md">
+            <TransferHistoryPanel />
+          </Tabs.Panel>
+        </Tabs>
+      </Stack>
+
+      <TransferRequestFormModal
+        opened={formOpen}
+        prefillFrom={carryOver}
+        onClose={() => {
+          setFormOpen(false);
+          setCarryOver(null);
+        }}
+        onCreated={() => void refetch()}
+      />
+      <TransferFulfillModal
+        request={fulfilling}
+        onClose={() => setFulfilling(null)}
+        onDone={() => void refetch()}
+      />
+      <TransferCloseShortModal
+        request={closingShort}
+        onClose={() => setClosingShort(null)}
+        onClosed={(r) => {
+          void refetch();
+          // Straight into the re-ask: the shortfall is the whole reason this
+          // request was closed, so offer the other-yard form immediately.
+          if (canRequest) {
+            setCarryOver(r);
+            setFormOpen(true);
+          }
+        }}
+      />
+    </PageContainer>
+  );
+}
+
+/**
+ * Who moved what. A staffer sees their own activity; holders of
+ * `transfer_history_all` can widen it to every staffer (the backend enforces
+ * the scope regardless of the toggle).
+ */
+function TransferHistoryPanel() {
+  const { user } = useAuth();
+  const canSeeAll = hasPermission(user, FREIGHT_PERMS.wagons.transferHistoryAll);
+  const [allStaff, setAllStaff] = useState(false);
+  const [page, setPage] = useState(1);
+  const scopeAll = canSeeAll && allStaff;
+
+  const mine = useQuery({
+    ...api.wagonTransferRequests.history.queryOptions({
+      input: { page, pageSize: 20 },
+    }),
+    enabled: !scopeAll,
+  });
+  const all = useQuery({
+    ...api.wagonTransferRequests.historyAll.queryOptions({
+      input: { page, pageSize: 20 },
+    }),
+    enabled: scopeAll,
+  });
+  const source = scopeAll ? all : mine;
+  const requests = source.data?.requests ?? [];
+  const movements = source.data?.movements ?? [];
+  const meta = source.data?.meta;
+
+  return (
+    <Card withBorder radius="md" p="md">
+      <Stack gap="md">
+        <Group justify="space-between" wrap="wrap">
+          <Text fw={600}>Transfer history</Text>
+          {canSeeAll ? (
+            <Switch
+              label="All staff"
+              checked={allStaff}
+              onChange={(e) => {
+                setAllStaff(e.currentTarget.checked);
+                setPage(1);
+              }}
+            />
+          ) : null}
+        </Group>
+
+        {source.isLoading ? (
+          <Group justify="center" py="lg">
+            <Loader size="sm" />
+          </Group>
+        ) : (
+          <Group align="flex-start" grow gap="lg" wrap="wrap">
+            <Stack gap={6} miw={280}>
+              <Text size="sm" fw={700} c="dimmed" tt="uppercase">
+                Requests ({meta?.requestsTotal ?? 0})
+              </Text>
+              {requests.length === 0 ? (
+                <Text size="sm" c="dimmed">
+                  Nothing yet.
+                </Text>
+              ) : (
+                requests.map((r) => (
+                  <Group key={r.id} gap={8} wrap="nowrap" justify="space-between">
+                    <Text size="sm" truncate>
+                      {yardLabel(r.fromYard)} → {yardLabel(r.toYard)} ·{" "}
+                      {r.fulfilledQuantity}/{r.quantity}
+                    </Text>
+                    <TransferStatusBadge status={r.status} />
+                  </Group>
+                ))
+              )}
+            </Stack>
+
+            <Stack gap={6} miw={280}>
+              <Text size="sm" fw={700} c="dimmed" tt="uppercase">
+                Wagons moved ({meta?.movementsTotal ?? 0})
+              </Text>
+              {movements.length === 0 ? (
+                <Text size="sm" c="dimmed">
+                  Nothing yet.
+                </Text>
+              ) : (
+                movements.map((m) => (
+                  <Group key={m.id} gap={8} wrap="nowrap" justify="space-between">
+                    <Text size="sm" truncate>
+                      {m.wagon?.wagonNumber ?? "Wagon"} · {yardLabel(m.fromYard)} →{" "}
+                      {yardLabel(m.toYard)}
+                    </Text>
+                    <Text size="xs" c="dimmed">
+                      {fmtDateTime(m.occurredAt)}
+                    </Text>
+                  </Group>
+                ))
+              )}
+            </Stack>
+          </Group>
+        )}
+
+        <Group justify="center" gap="sm">
+          <Button
+            variant="default"
+            size="xs"
+            radius="md"
+            disabled={page <= 1}
+            onClick={() => setPage((p) => Math.max(1, p - 1))}
+          >
+            Previous
+          </Button>
+          <Text size="sm" c="dimmed">
+            Page {meta?.page ?? page} of {meta?.totalPages ?? 1}
+          </Text>
+          <Button
+            variant="default"
+            size="xs"
+            radius="md"
+            disabled={page >= (meta?.totalPages ?? 1)}
+            onClick={() => setPage((p) => p + 1)}
+          >
+            Next
+          </Button>
+        </Group>
+      </Stack>
+    </Card>
+  );
+}
diff --git a/apps/edr-freight-web/backoffice/src/pages/wagons/wagon-transfer-ui.tsx b/apps/edr-freight-web/backoffice/src/pages/wagons/wagon-transfer-ui.tsx
new file mode 100644
index 000000000..e60480590
--- /dev/null
+++ b/apps/edr-freight-web/backoffice/src/pages/wagons/wagon-transfer-ui.tsx
@@ -0,0 +1,93 @@
+import { Freight } from "@edr/types";
+import { Badge, Box, Group, Progress, Text, Tooltip } from "@mantine/core";
+
+import type { WagonTransferRequest } from "@/services/wagon.service";
+
+export const yardLabel = (y?: { label?: string; code?: string } | null) =>
+  y?.label || y?.code || "—";
+
+export const wagonTypeLabel = (t?: { code?: string; name?: string } | null) =>
+  t ? [t.code, t.name].filter(Boolean).join(" · ") : "—";
+
+/** Wagons still owed on a request (0 once it is complete or closed). */
+export const outstandingOn = (r: WagonTransferRequest): number =>
+  Math.max(0, r.quantity - (r.fulfilledQuantity ?? 0));
+
+/** A request OCC can still move wagons against. */
+export const isOpenRequest = (r: WagonTransferRequest): boolean =>
+  r.status === Freight.WagonTransferRequestStatus.Pending ||
+  r.status === Freight.WagonTransferRequestStatus.PartiallyFulfilled;
+
+export const STATUS_META: Record<string, { label: string; color: string }> = {
+  PENDING: { label: "Awaiting wagons", color: "gray" },
+  PARTIALLY_FULFILLED: { label: "Partly delivered", color: "yellow" },
+  FULFILLED: { label: "Complete", color: "teal" },
+  CLOSED_SHORT: { label: "Closed short", color: "orange" },
+  CANCELLED: { label: "Cancelled", color: "red" },
+};
+
+export function TransferStatusBadge({ status }: { status: string }) {
+  const meta = STATUS_META[status] ?? { label: status, color: "gray" };
+  return (
+    <Badge variant="light" color={meta.color} radius="sm">
+      {meta.label}
+    </Badge>
+  );
+}
+
+/**
+ * Delivered-vs-asked bar. The number is what staff actually need — the bar just
+ * makes "nearly there" vs "barely started" readable at a glance across a page
+ * of requests.
+ */
+export function TransferProgress({ request }: { request: WagonTransferRequest }) {
+  const delivered = request.fulfilledQuantity ?? 0;
+  const percent = request.quantity > 0 ? (delivered / request.quantity) * 100 : 0;
+  const outstanding = outstandingOn(request);
+  const complete = delivered >= request.quantity;
+  const closedShort =
+    request.status === Freight.WagonTransferRequestStatus.ClosedShort;
+
+  return (
+    <Tooltip
+      withArrow
+      label={
+        complete
+          ? "Fully supplied"
+          : closedShort
+            ? `Closed ${outstanding} wagon(s) short`
+            : `${outstanding} wagon(s) still to come`
+      }
+    >
+      <Box miw={110}>
+        <Group gap={6} justify="space-between" wrap="nowrap" mb={4}>
+          <Text size="sm" fw={700} style={{ fontVariantNumeric: "tabular-nums" }}>
+            {delivered} / {request.quantity}
+          </Text>
+          {!complete && !closedShort ? (
+            <Text size="xs" c="dimmed">
+              {outstanding} left
+            </Text>
+          ) : null}
+        </Group>
+        <Progress
+          value={percent}
+          size="sm"
+          radius="xl"
+          color={complete ? "teal" : closedShort ? "orange" : "yellow"}
+        />
+      </Box>
+    </Tooltip>
+  );
+}
+
+export const fmtDateTime = (iso?: string | null) =>
+  iso
+    ? new Date(iso).toLocaleString("en-GB", {
+        day: "numeric",
+        month: "short",
+        hour: "2-digit",
+        minute: "2-digit",
+        hour12: false,
+      })
+    : "—";
diff --git a/apps/edr-freight-web/backoffice/src/services/api.ts b/apps/edr-freight-web/backoffice/src/services/api.ts
index a6e708784..52ba5c696 100644
--- a/apps/edr-freight-web/backoffice/src/services/api.ts
+++ b/apps/edr-freight-web/backoffice/src/services/api.ts
@@ -1,3 +1,5 @@
+import type { PaginatedResponse } from "@edr/types";
+
 import { QUERY_KEYS } from "@/constants/QUERY_KEYS";
 import type { FleetResourceSlug } from "@/pages/fleet/config/resources";
 import type { BookingDetail } from "@/types/booking";
@@ -208,6 +210,7 @@ import {
   type CreateTransferRequestPayload,
   type BulkFulfillResult,
   type TransferHistory,
+  type TransferRequestListFilter,
 } from "./wagon.service";
 import { warehouseService } from "./warehouse.service";
 
@@ -1719,14 +1722,14 @@ export const api = {
 
   wagonTransferRequests: {
     list: endpoint<
-      { status?: WagonTransferRequest["status"] },
-      WagonTransferRequest[]
+      { filter?: TransferRequestListFilter },
+      PaginatedResponse<WagonTransferRequest>
     >(
       "wagonTransferRequests",
       "list",
-      ({ status }) =>
-        wagonTransferRequestService.list(status).then((r) => r.data),
-      ({ status }) => ["wagonTransferRequests", "list", status ?? "ALL"],
+      ({ filter }) =>
+        wagonTransferRequestService.list(filter).then((r) => r.data),
+      ({ filter }) => ["wagonTransferRequests", "list", filter ?? {}],
     ),
 
     getById: endpoint<{ id: string }, WagonTransferRequest>(
@@ -1774,19 +1777,47 @@ export const api = {
       () => [["wagonTransferRequests"]],
     ),
 
-    history: endpoint<void, TransferHistory>(
+    closeShort: endpoint<{ id: string; note?: string }, WagonTransferRequest>(
       "wagonTransferRequests",
-      "history",
-      () => wagonTransferRequestService.myHistory().then((r) => r.data),
-      () => ["wagonTransferRequests", "history", "mine"],
+      "closeShort",
+      ({ id, note }) =>
+        wagonTransferRequestService.closeShort(id, note).then((r) => r.data),
+      undefined,
+      () => [["wagonTransferRequests"]],
     ),
 
-    historyAll: endpoint<{ userId?: string }, TransferHistory>(
+    history: endpoint<{ page?: number; pageSize?: number }, TransferHistory>(
+      "wagonTransferRequests",
+      "history",
+      ({ page, pageSize }) =>
+        wagonTransferRequestService.myHistory(page, pageSize).then((r) => r.data),
+      ({ page, pageSize }) => [
+        "wagonTransferRequests",
+        "history",
+        "mine",
+        page ?? 1,
+        pageSize ?? 20,
+      ],
+    ),
+
+    historyAll: endpoint<
+      { userId?: string; page?: number; pageSize?: number },
+      TransferHistory
+    >(
       "wagonTransferRequests",
       "historyAll",
-      ({ userId }) =>
-        wagonTransferRequestService.allHistory(userId).then((r) => r.data),
-      ({ userId }) => ["wagonTransferRequests", "history", "all", userId ?? ""],
+      ({ userId, page, pageSize }) =>
+        wagonTransferRequestService
+          .allHistory(userId, page, pageSize)
+          .then((r) => r.data),
+      ({ userId, page, pageSize }) => [
+        "wagonTransferRequests",
+        "history",
+        "all",
+        userId ?? "",
+        page ?? 1,
+        pageSize ?? 20,
+      ],
     ),
   },
 
diff --git a/apps/edr-freight-web/backoffice/src/services/bookings.service.ts b/apps/edr-freight-web/backoffice/src/services/bookings.service.ts
index fce85102e..23ff5b8ff 100644
--- a/apps/edr-freight-web/backoffice/src/services/bookings.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/bookings.service.ts
@@ -390,11 +390,12 @@ export const bookingsService = {
   uploadDeliveryOrder: async (
     id: string,
     file: File,
-    vesselDepartureDate?: string,
+    dates: { vesselArrivalDate: string; doCollectedDate: string },
   ): Promise<BookingDetail> => {
     const form = new FormData();
     form.append("file", file);
-    if (vesselDepartureDate) form.append("vesselDepartureDate", vesselDepartureDate);
+    form.append("vesselArrivalDate", dates.vesselArrivalDate);
+    form.append("doCollectedDate", dates.doCollectedDate);
     const response = await client.post(B.CLEARANCE_DELIVERY_ORDER(id), form, {
       headers: { "Content-Type": "multipart/form-data" },
     });
diff --git a/apps/edr-freight-web/backoffice/src/services/contracts.service.ts b/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
index 5a7d279f7..be361da75 100644
--- a/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/contracts.service.ts
@@ -126,6 +126,23 @@ export interface SignContractPayload {
   consentText?: string;
 }
 
+/**
+ * One stored version of a clearance document. The current row plus every
+ * superseded upload — staff corrections never erase what the customer sent.
+ */
+export interface ClearanceDocumentVersion {
+  id: string;
+  name: string;
+  url: string;
+  size: number;
+  mimeType: string;
+  uploadedAt: string;
+  isCurrent: boolean;
+  replacedAt: string | null;
+  replacedByUserId: string | null;
+  replaceReason: string | null;
+}
+
 async function postContract<T>(url: string, body?: unknown): Promise<T> {
   const response = await client.post<T>(url, body ?? {});
   return unwrap(response.data);
@@ -297,6 +314,50 @@ export const contractsService = {
   ) =>
     postContract<Freight.IContract>(C.CLEARANCE_REVIEW(id), payload),
 
+  /** GL ET asks Djibouti to name the officer handling the shipment in transit. */
+  requestTransitAssignee: (id: string, note?: string) =>
+    postContract<Freight.IContract>(
+      C.CLEARANCE_TRANSIT_ASSIGNEE_REQUEST(id),
+      { note },
+    ),
+
+  /** GL Djibouti names (or changes) that officer — unblocks the declaration. */
+  assignTransitAssignee: (id: string, assignee: string) =>
+    postContract<Freight.IContract>(C.CLEARANCE_TRANSIT_ASSIGNEE_ASSIGN(id), {
+      assignee,
+    }),
+
+  /**
+   * Replace a clearance document in place. The customer's original is retired
+   * into the version history rather than overwritten, and the new file comes
+   * back unreviewed so it still has to be approved.
+   */
+  replaceClearanceDocument: async (
+    id: string,
+    fileKey: string,
+    file: File,
+    reason: string,
+  ): Promise<Freight.IContract> => {
+    const form = new FormData();
+    form.append("file", file);
+    form.append("reason", reason);
+    const response = await client.post(
+      C.CLEARANCE_DOC_REPLACE(id, fileKey),
+      form,
+      { headers: { "Content-Type": "multipart/form-data" } },
+    );
+    return unwrap(response.data) as Freight.IContract;
+  },
+
+  /** Every stored version of one clearance document, newest first. */
+  getClearanceDocumentVersions: async (
+    id: string,
+    fileKey: string,
+  ): Promise<ClearanceDocumentVersion[]> => {
+    const response = await client.get(C.CLEARANCE_DOC_VERSIONS(id, fileKey));
+    return (unwrap(response.data) as ClearanceDocumentVersion[]) ?? [];
+  },
+
   uploadClearanceOutput: async (
     id: string,
     files: Record<string, File | null>,
@@ -390,11 +451,12 @@ export const contractsService = {
   uploadDeliveryOrder: async (
     id: string,
     file: File,
-    vesselDepartureDate?: string,
+    dates: { vesselArrivalDate: string; doCollectedDate: string },
   ): Promise<Freight.IContract> => {
     const form = new FormData();
     form.append("file", file);
-    if (vesselDepartureDate) form.append("vesselDepartureDate", vesselDepartureDate);
+    form.append("vesselArrivalDate", dates.vesselArrivalDate);
+    form.append("doCollectedDate", dates.doCollectedDate);
     const response = await client.post(C.CLEARANCE_DELIVERY_ORDER(id), form, {
       headers: { "Content-Type": "multipart/form-data" },
     });
diff --git a/apps/edr-freight-web/backoffice/src/services/wagon.service.ts b/apps/edr-freight-web/backoffice/src/services/wagon.service.ts
index f618ad261..d562625a9 100644
--- a/apps/edr-freight-web/backoffice/src/services/wagon.service.ts
+++ b/apps/edr-freight-web/backoffice/src/services/wagon.service.ts
@@ -1,4 +1,4 @@
-import type { Freight } from "@edr/types";
+import type { Freight, PaginatedResponse } from "@edr/types";
 
 import { api as apiClient } from "../auth/http";
 
@@ -109,10 +109,15 @@ export interface WagonTransferRequest {
   toYardId: string;
   wagonTypeId: string;
   quantity: number;
+  /** How many have actually moved so far — OCC delivers in instalments. */
+  fulfilledQuantity: number;
   status: Freight.WagonTransferRequestStatus;
   requestedByUserId: string | null;
   fulfilledByUserId: string | null;
+  /** When the LAST instalment ran, not necessarily the full count. */
   fulfilledAt: string | null;
+  closedShortAt?: string | null;
+  closedShortByUserId?: string | null;
   /** Why the wagons are needed — required for new requests, shown on the queue. */
   reason?: string | null;
   note: string | null;
@@ -132,7 +137,7 @@ export interface CreateTransferRequestPayload {
   note?: string;
 }
 
-/** Bulk accept-and-execute result: what ran, what stayed PENDING and why. */
+/** Bulk accept-and-execute result: what ran, what stayed open and why. */
 export interface BulkFulfillResult {
   fulfilled: WagonTransferRequest[];
   skipped: Array<{ id: string; reason: string }>;
@@ -142,20 +147,52 @@ export interface BulkFulfillResult {
 export interface TransferHistory {
   requests: WagonTransferRequest[];
   movements: WagonMovementRecord[];
+  meta: {
+    page: number;
+    pageSize: number;
+    requestsTotal: number;
+    movementsTotal: number;
+    totalPages: number;
+  };
 }
 
+/** Desk list filters — `status` may be a comma-separated set ("open" tab). */
+export interface TransferRequestListFilter {
+  status?: string;
+  fromYardId?: string;
+  toYardId?: string;
+  wagonTypeId?: string;
+  search?: string;
+  page?: number;
+  pageSize?: number;
+}
+
+const listQuery = (filter: TransferRequestListFilter = {}): string => {
+  const params = new URLSearchParams();
+  for (const [key, value] of Object.entries(filter)) {
+    if (value !== undefined && value !== null && value !== '') {
+      params.set(key, String(value));
+    }
+  }
+  const qs = params.toString();
+  return qs ? `?${qs}` : '';
+};
+
 export const wagonTransferRequestService = {
-  list: (status?: Freight.WagonTransferRequestStatus) =>
-    apiClient.get<WagonTransferRequest[]>(
-      `/wagon-transfer-requests${status ? `?status=${status}` : ''}`,
+  list: (filter: TransferRequestListFilter = {}) =>
+    apiClient.get<PaginatedResponse<WagonTransferRequest>>(
+      `/wagon-transfer-requests${listQuery(filter)}`,
     ),
   /** The caller's own history (both roles: requests they filed and fulfilled). */
-  myHistory: () =>
-    apiClient.get<TransferHistory>('/wagon-transfer-requests/history'),
-  /** Admin: any/all staff's history (optional userId filter). */
-  allHistory: (userId?: string) =>
+  myHistory: (page = 1, pageSize = 20) =>
     apiClient.get<TransferHistory>(
-      `/wagon-transfer-requests/history/all${userId ? `?userId=${userId}` : ''}`,
+      `/wagon-transfer-requests/history?page=${page}&pageSize=${pageSize}`,
+    ),
+  /** Admin: any/all staff's history (optional userId filter). */
+  allHistory: (userId?: string, page = 1, pageSize = 20) =>
+    apiClient.get<TransferHistory>(
+      `/wagon-transfer-requests/history/all?page=${page}&pageSize=${pageSize}` +
+        `${userId ? `&userId=${userId}` : ''}`,
     ),
   getById: (id: string) =>
     apiClient.get<WagonTransferRequest>(`/wagon-transfer-requests/${id}`),
@@ -176,4 +213,10 @@ export const wagonTransferRequestService = {
     apiClient.post<WagonTransferRequest>(
       `/wagon-transfer-requests/${id}/cancel`,
     ),
+  /** OCC: end the request short — the source yard has no more to give. */
+  closeShort: (id: string, note?: string) =>
+    apiClient.post<WagonTransferRequest>(
+      `/wagon-transfer-requests/${id}/close-short`,
+      { note },
+    ),
 };
diff --git a/apps/edr-freight-web/backoffice/src/types/trainScheduling.ts b/apps/edr-freight-web/backoffice/src/types/trainScheduling.ts
index d7dca0049..86b597c71 100644
--- a/apps/edr-freight-web/backoffice/src/types/trainScheduling.ts
+++ b/apps/edr-freight-web/backoffice/src/types/trainScheduling.ts
@@ -616,6 +616,12 @@ export interface TrainScheduleDetail {
     wagons: Array<{
       id: string;
       sequenceNo: number;
+      /**
+       * Place in the drawn consist, 1..n — the built train's real coupling
+       * order (reversed for a reverseWagonOrder schedule). Label wagons with
+       * this, not sequenceNo: a slot's stored sequenceNo is not its position.
+       */
+      position?: number;
       capacityTons: number;
       lengthMeters: number;
       assignedWeightTons: number;
diff --git a/apps/edr-freight-web/portal/src/constants/URLS.ts b/apps/edr-freight-web/portal/src/constants/URLS.ts
index 451b58390..7db110aba 100644
--- a/apps/edr-freight-web/portal/src/constants/URLS.ts
+++ b/apps/edr-freight-web/portal/src/constants/URLS.ts
@@ -153,6 +153,9 @@ export const URL_CONSTANTS = {
     CLEARANCE_DOCUMENTS: (id: string) =>
       `/api/contracts/${id}/clearance/documents`,
     CLEARANCE_DUTY_SLIP: (id: string) => `/api/contracts/${id}/clearance/duty-slip`,
+    /** Ask GL Ethiopia to correct the advised duty instead of paying it. */
+    CLEARANCE_DUTY_DISPUTE: (id: string) =>
+      `/api/contracts/${id}/clearance/duty/dispute`,
     BOOKINGS: (id: string) => `/api/contracts/${id}/bookings`,
     BOOKINGS_INITIATE: (id: string) => `/api/contracts/${id}/bookings/initiate`,
     BOOKINGS_COMPLETE: (id: string, bookingId: string) =>
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceWorkflowBanner.tsx b/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceWorkflowBanner.tsx
index 99583327b..1049aa4a2 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceWorkflowBanner.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/ContractClearanceWorkflowBanner.tsx
@@ -1,6 +1,6 @@
 import { useState } from "react";
-import { Alert, Box, Button, Group, Paper, Stack, Text } from "@mantine/core";
-import { AlertTriangle, ArrowRight, Download, PackageCheck, Receipt, Upload } from "lucide-react";
+import { Alert, Box, Button, Group, Paper, Stack, Text, Textarea } from "@mantine/core";
+import { AlertTriangle, ArrowRight, Download, MessageSquareWarning, PackageCheck, Receipt, Upload } from "lucide-react";
 import { useQuery } from "@tanstack/react-query";
 import toast from "react-hot-toast";
 import type { Freight } from "@edr/types";
@@ -68,7 +68,26 @@ export function ContractClearanceWorkflowBanner({
             </Alert>
           ) : null}
 
-          {dutyPending && clearance.dutyAdvice ? (
+          {/* Duty is disputed: GL owes a corrected advice, so the pay/upload
+              panel is replaced by the waiting state until they re-send it. */}
+          {clearance.dutyDispute ? (
+            <Alert
+              color="orange"
+              variant="light"
+              icon={<MessageSquareWarning size={16} />}
+              title="Waiting for a corrected duty amount"
+            >
+              <Stack gap={4}>
+                <Text fz={13}>
+                  You asked GL Ethiopia to review the advised duty & tax. They
+                  will send a corrected notice — you will be notified.
+                </Text>
+                <Text fz={12} c="dimmed" style={{ whiteSpace: "pre-wrap" }}>
+                  Your message: {clearance.dutyDispute.note}
+                </Text>
+              </Stack>
+            </Alert>
+          ) : dutyPending && clearance.dutyAdvice ? (
             <DutyAdvicePanel
               dutyAdvice={clearance.dutyAdvice}
               contractId={contract.id}
@@ -139,6 +158,11 @@ function DutyAdvicePanel({
 }) {
   const [file, setFile] = useState<File | null>(null);
   const [loading, setLoading] = useState(false);
+  // Accept → pay and upload the slip. Query → say what is wrong and send it
+  // back to GL Ethiopia for a corrected notice.
+  const [disputing, setDisputing] = useState(false);
+  const [disputeNote, setDisputeNote] = useState("");
+  const [sendingDispute, setSendingDispute] = useState(false);
 
   return (
     <Paper
@@ -216,41 +240,107 @@ function DutyAdvicePanel({
           ) : null}
         </Paper>
 
-        <Text fz={13} c="dimmed">
-          Pay the amount above, then upload your payment slip so clearance can continue.
-        </Text>
+        {disputing ? (
+          <Stack gap="sm">
+            <Text fz={13} c="dimmed">
+              Tell GL Ethiopia what is wrong with this amount. They will review
+              and send a corrected notice.
+            </Text>
+            <Textarea
+              label="What needs correcting?"
+              placeholder="e.g. the declared value is wrong — the invoice total is 412,000 ETB"
+              value={disputeNote}
+              onChange={(e) => setDisputeNote(e.currentTarget.value)}
+              autosize
+              minRows={3}
+            />
+            <Group gap="sm" grow>
+              <Button
+                variant="default"
+                onClick={() => {
+                  setDisputing(false);
+                  setDisputeNote("");
+                }}
+              >
+                Back
+              </Button>
+              <Button
+                color="orange"
+                loading={sendingDispute}
+                disabled={!disputeNote.trim()}
+                onClick={async () => {
+                  setSendingDispute(true);
+                  try {
+                    await contractsService.disputeContractDuty(
+                      contractId,
+                      disputeNote.trim(),
+                    );
+                    toast.success("Sent back to GL Ethiopia for correction");
+                    setDisputing(false);
+                    setDisputeNote("");
+                    onUploaded();
+                  } catch (e) {
+                    toast.error(e instanceof Error ? e.message : "Could not send");
+                  } finally {
+                    setSendingDispute(false);
+                  }
+                }}
+              >
+                Send for correction
+              </Button>
+            </Group>
+          </Stack>
+        ) : (
+          <>
+            <Text fz={13} c="dimmed">
+              Pay the amount above, then upload your payment slip so clearance can
+              continue. If the amount looks wrong, ask GL Ethiopia to correct it
+              before paying.
+            </Text>
 
-        <PortalFileDropzone
-          label="Payment slip"
-          description="Upload proof of duty/tax payment (PDF or image)."
-          value={file}
-          onChange={setFile}
-          onPreview={onPreview}
-        />
+            <PortalFileDropzone
+              label="Payment slip"
+              description="Upload proof of duty/tax payment (PDF or image)."
+              value={file}
+              onChange={setFile}
+              onPreview={onPreview}
+            />
 
-        <Button
-          color="orange"
-          loading={loading}
-          disabled={!file}
-          leftSection={<Upload size={16} />}
-          fullWidth
-          onClick={async () => {
-            if (!file) return;
-            setLoading(true);
-            try {
-              await contractsService.uploadContractDutySlip(contractId, file);
-              toast.success("Payment slip uploaded");
-              setFile(null);
-              onUploaded();
-            } catch (e) {
-              toast.error(e instanceof Error ? e.message : "Upload failed");
-            } finally {
-              setLoading(false);
-            }
-          }}
-        >
-          Submit payment slip
-        </Button>
+            <Button
+              color="orange"
+              loading={loading}
+              disabled={!file}
+              leftSection={<Upload size={16} />}
+              fullWidth
+              onClick={async () => {
+                if (!file) return;
+                setLoading(true);
+                try {
+                  await contractsService.uploadContractDutySlip(contractId, file);
+                  toast.success("Payment slip uploaded");
+                  setFile(null);
+                  onUploaded();
+                } catch (e) {
+                  toast.error(e instanceof Error ? e.message : "Upload failed");
+                } finally {
+                  setLoading(false);
+                }
+              }}
+            >
+              Accept & submit payment slip
+            </Button>
+
+            <Button
+              variant="subtle"
+              color="orange"
+              leftSection={<MessageSquareWarning size={15} />}
+              fullWidth
+              onClick={() => setDisputing(true)}
+            >
+              Request a change to this amount
+            </Button>
+          </>
+        )}
       </Stack>
     </Paper>
   );
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/NewContractPage.tsx b/apps/edr-freight-web/portal/src/pages/contracts/NewContractPage.tsx
index 0acd5d907..97dc26954 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/NewContractPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/NewContractPage.tsx
@@ -610,7 +610,6 @@ export default function NewContractPage({
         ? Freight.ContractFreightType.Container
         : Freight.ContractFreightType.Bulk,
       serviceTypeId: data.serviceTypeId,
-      paymentCurrency: data.paymentCurrency,
       // Empty-container return is a contract-level opt-in (container freight
       // only) — like hazardous. Per-booking return quantities are still set at
       // booking time, but only on contracts created WITH_RETURN.
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentPage.tsx b/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentPage.tsx
index 86987dbe8..d315a104c 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentPage.tsx
@@ -21,6 +21,7 @@ import {
   Loader,
   Modal,
   Paper,
+  SegmentedControl,
   Stack,
   Switch,
   Text,
@@ -262,6 +263,10 @@ function NewShipmentBookingForm({
       // Seed the equipment-return toggle from the contract; the customer can
       // still flip it per shipment.
       withReturn: contract.equipmentReturn === "WITH_RETURN",
+      // The contract quotes USD; the customer bills this shipment in the
+      // currency they pick here. Intercity is always ETB.
+      paymentCurrency:
+        contract.tradeDirection === "DOMESTIC" ? "ETB" : "USD",
     },
     resolver: zodResolver(
       createShipmentFormSchema({
@@ -332,6 +337,7 @@ function NewShipmentBookingForm({
       ...(values.contractRouteId
         ? { contractRouteId: values.contractRouteId }
         : {}),
+      paymentCurrency: values.paymentCurrency,
       // Intercity bookings carry no date — staff assign a passing train later.
       ...(values.scheduledDate
         ? { scheduledDate: new Date(values.scheduledDate).toISOString() }
@@ -1003,6 +1009,12 @@ function ScheduleStep({
           corridor. Operations assign it to a train with free capacity — you
           will be notified when it is accepted and payment is due.
         </Alert>
+        <Box mt="md">
+          <StepLabel>Billing currency</StepLabel>
+          <Text fz={13} c="dimmed" mt={6}>
+            Intercity shipments are invoiced in <strong>ETB</strong>.
+          </Text>
+        </Box>
       </StepCard>
     );
   }
@@ -1014,6 +1026,29 @@ function ScheduleStep({
         title="Schedule"
         description="Pick the binding shipment day. Only days with an open train that has enough matching wagons for your cargo can be selected."
       />
+      <Controller
+        name="paymentCurrency"
+        control={form.control}
+        render={({ field }) => (
+          <Box mb="lg">
+            <StepLabel>Billing currency *</StepLabel>
+            <Text fz={12.5} c="dimmed" mt={4} mb={10}>
+              Your contract is quoted in USD. Pick the currency this shipment is
+              invoiced in — the total is converted for you.
+            </Text>
+            <SegmentedControl
+              value={field.value ?? "USD"}
+              onChange={(v) => field.onChange(v)}
+              data={[
+                { label: "USD", value: "USD" },
+                { label: "ETB", value: "ETB" },
+              ]}
+              color="edr-green"
+              radius={10}
+            />
+          </Box>
+        )}
+      />
       {cargoQuery === null ? (
         <Alert color="yellow" variant="light" radius="md" icon={<AlertCircle size={16} />}>
           Enter your cargo details first — available shipment days depend on the
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentRequestPage.tsx b/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentRequestPage.tsx
index c86791268..b4fc045d0 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentRequestPage.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/NewShipmentRequestPage.tsx
@@ -9,6 +9,7 @@ import {
   Loader,
   NumberInput,
   Paper,
+  SegmentedControl,
   Stack,
   Text,
   Textarea,
@@ -33,6 +34,9 @@ export default function NewShipmentRequestPage() {
   );
   // Bulk contracts: a single amount — tons (PER_TON) or item count (PER_ITEM).
   const [bulkAmount, setBulkAmount] = useState<number | string>("");
+  // GL books this shipment on the customer's behalf, so the currency they want
+  // to be invoiced in has to be stated here — the contract itself quotes USD.
+  const [paymentCurrency, setPaymentCurrency] = useState<"USD" | "ETB">("USD");
   const [notes, setNotes] = useState("");
 
   const { data: contract, isLoading } = useQuery({
@@ -77,11 +81,12 @@ export default function NewShipmentRequestPage() {
 
   const isContainer = contract.freightType === "CONTAINER";
   const route = contract.routes?.[0];
-  // GENERAL customs contracts: GL schedules the shipment during clearance —
-  // the customer only states the quantity, never picks a date.
+  // Customs contracts: GL schedules the shipment during clearance — the
+  // customer only states the quantity (and currency), never picks a date. This
+  // now covers ONE_TIME customs too, where GL likewise books on their behalf.
   const hasCustoms =
-    contract.contractKind === "GENERAL" &&
-    (contract.serviceType?.includesCustoms ?? contract.customsClearingEnabled);
+    contract.serviceType?.includesCustoms ?? contract.customsClearingEnabled;
+  const isIntercity = contract.tradeDirection === "DOMESTIC";
 
   // Only the container sizes the contract was scoped for (20ft, 40ft, or both).
   const SIZE_ORDER = ["20ft", "40ft"];
@@ -110,6 +115,7 @@ export default function NewShipmentRequestPage() {
     const dto: Freight.CreateBookingRequestDto = {
       contractRouteId: route?.id,
       scheduledDate: hasCustoms ? undefined : scheduledDate || undefined,
+      paymentCurrency: isIntercity ? "ETB" : paymentCurrency,
       notes: notes.trim() || undefined,
     };
 
@@ -233,6 +239,28 @@ export default function NewShipmentRequestPage() {
               </Text>
             ) : null}
 
+            <Box>
+              <Text size="sm" fw={600} mb={4}>
+                Billing currency *
+              </Text>
+              <Text size="xs" c="dimmed" mb={8}>
+                {isIntercity
+                  ? "Intercity shipments are invoiced in ETB."
+                  : "Your contract is quoted in USD. Global Logistics will book this shipment and invoice you in the currency you pick here."}
+              </Text>
+              <SegmentedControl
+                value={isIntercity ? "ETB" : paymentCurrency}
+                onChange={(v) => setPaymentCurrency(v as "USD" | "ETB")}
+                disabled={isIntercity}
+                data={[
+                  { label: "USD", value: "USD" },
+                  { label: "ETB", value: "ETB" },
+                ]}
+                color="teal"
+                radius={10}
+              />
+            </Box>
+
             <Textarea
               label="Notes (optional)"
               value={notes}
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/contract-booking-action.ts b/apps/edr-freight-web/portal/src/pages/contracts/contract-booking-action.ts
index c7374d510..d5cbd9914 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/contract-booking-action.ts
+++ b/apps/edr-freight-web/portal/src/pages/contracts/contract-booking-action.ts
@@ -15,6 +15,18 @@ export const TERMINAL_BOOKING_STATUSES = [
 /** Path A statuses where a customer (no customs) may book against the contract. */
 const PATH_A_BOOKABLE = ["FULLY_EXECUTED", "CONTRACT_ACTIVE"];
 
+/**
+ * ONE_TIME + customs: statuses where the customer may still submit the shipment
+ * request GL books from. Mirrors the API source of truth in
+ * `booking-request.service.ts`.
+ */
+const ONE_TIME_CUSTOMS_REQUESTABLE = [
+  "FULLY_EXECUTED",
+  "AWAITING_CLEARANCE_DOCUMENTS",
+  "CLEARANCE_UNDER_REVIEW",
+  "CLEARANCE_READY_FOR_BOOKING",
+];
+
 /** Split bookings in these statuses released their quantity — no remainder to book. */
 const RELEASING_BOOKING_STATUSES = ["CANCELLED", "REJECTED", "EXPIRED"];
 
@@ -49,20 +61,31 @@ export function getContractBookingAction(
   contract: Freight.IContract,
   bookings: Freight.IBooking[],
 ): ContractBookingAction {
-  // GENERAL + customs: customer submits a shipment request; GL creates the booking.
-  if (
-    contract.customsClearingEnabled &&
-    contract.contractKind === "GENERAL" &&
-    contract.status === "CONTRACT_ACTIVE"
-  ) {
-    return {
-      kind: "request",
-      to: `/contracts/${contract.id}/shipment-requests/new`,
-    };
-  }
+  // Customs: the customer never books directly — GL does it for them. The
+  // shipment request is how they say what to ship and which currency to be
+  // invoiced in (the contract itself quotes USD only).
+  if (contract.customsClearingEnabled) {
+    const requestable =
+      contract.contractKind === "GENERAL"
+        ? contract.status === "CONTRACT_ACTIVE"
+        : // ONE_TIME: both signatures in, GL has not booked yet. Mirrors
+          // BookingRequestService.ONE_TIME_REQUESTABLE_STATUSES.
+          ONE_TIME_CUSTOMS_REQUESTABLE.includes(contract.status);
 
-  // Other customs (ONE_TIME): booked by GL — no customer action.
-  if (contract.customsClearingEnabled) return { kind: "none", to: "" };
+    // One shipment, one open request — the API rejects a second one, so don't
+    // offer the button while a request is still pending.
+    const hasOpenRequest =
+      contract.contractKind === "ONE_TIME" &&
+      bookings.some((b) => b.contractId === contract.id);
+
+    if (requestable && !hasOpenRequest) {
+      return {
+        kind: "request",
+        to: `/contracts/${contract.id}/shipment-requests/new`,
+      };
+    }
+    return { kind: "none", to: "" };
+  }
   if (!PATH_A_BOOKABLE.includes(contract.status)) return { kind: "none", to: "" };
 
   const to = `/contracts/${contract.id}/bookings/new`;
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/contractToForm.ts b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/contractToForm.ts
index 21de86b42..ee5fb0947 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/contractToForm.ts
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/contractToForm.ts
@@ -91,8 +91,6 @@ export function contractToFormValues(
     previousContractRef: contract.renewalOfId ?? "",
 
     serviceTypeId: contract.serviceTypeId,
-    paymentCurrency:
-      contract.paymentCurrency === "ETB" ? "ETB" : "USD",
 
     firstMile: {
       enabled: hasFirstMile,
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/payment-currency-field.tsx b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/payment-currency-field.tsx
deleted file mode 100644
index d53b64552..000000000
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/payment-currency-field.tsx
+++ /dev/null
@@ -1,56 +0,0 @@
-import { Select, Text } from "@mantine/core";
-import { Controller, type Control } from "react-hook-form";
-import {
-  PAYMENT_CURRENCY_OPTIONS,
-  type ContractFormInputValues,
-  type ContractFormValues,
-} from "./schema";
-import { fieldStyles } from "./shared";
-
-export function PaymentCurrencyField({
-  control,
-  etbOnly = false,
-}: {
-  control: Control<ContractFormInputValues, any, ContractFormValues>;
-  /** Intercity (domestic) contracts are priced in ETB only. */
-  etbOnly?: boolean;
-}) {
-  const options = etbOnly
-    ? PAYMENT_CURRENCY_OPTIONS.filter((o) => o.value === "ETB")
-    : PAYMENT_CURRENCY_OPTIONS;
-  return (
-    <Controller
-      name="paymentCurrency"
-      control={control}
-      render={({ field, fieldState }) => {
-        const selected = options.find((o) => o.value === field.value);
-        return (
-          <div>
-            <Select
-              label="Payment Currency *"
-              placeholder="Select currency…"
-              data={options.map((o) => ({
-                value: o.value,
-                label: o.label,
-              }))}
-              value={field.value || null}
-              onChange={(v) => v && field.onChange(v)}
-              onBlur={field.onBlur}
-              error={fieldState.error?.message}
-              allowDeselect={false}
-              radius={10}
-              checkIconPosition="right"
-              comboboxProps={{ withinPortal: true, shadow: "md", radius: "md" }}
-              styles={fieldStyles}
-            />
-            {selected && (
-              <Text fz={12} c="#6B7C8E" mt={6}>
-                {selected.description}
-              </Text>
-            )}
-          </div>
-        );
-      }}
-    />
-  );
-}
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/schema.ts b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/schema.ts
index 3105ac485..fb19bb20c 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/schema.ts
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/schema.ts
@@ -125,7 +125,6 @@ export const contractFormSchema = z
     serviceTypeId: z
       .string("Select a service type.")
       .min(1, "Select a service type."),
-    paymentCurrency: z.enum(PAYMENT_CURRENCIES, "Select a payment currency."),
 
     firstMile: z
       .object({
@@ -220,14 +219,6 @@ export const contractFormSchema = z
     },
   )
   .superRefine((data, ctx) => {
-    // Intercity (domestic) contracts are priced and invoiced in ETB only.
-    if (data.operationType === "intercity" && data.paymentCurrency !== "ETB") {
-      ctx.addIssue({
-        code: "custom",
-        path: ["paymentCurrency"],
-        message: "Intercity contracts are priced in ETB.",
-      });
-    }
     // Container scope needs no validation: both sizes are always in scope and
     // the cargo description moved to booking time.
     if (data.cargoType === "bulk") {
@@ -279,8 +270,6 @@ export const initialContractFormValues: DeepPartial<ContractFormValues> = {
   previousContractRef: "",
 
   serviceTypeId: "",
-  // No preselected currency — the customer must choose (intercity forces ETB).
-  paymentCurrency: undefined,
   firstMile: { enabled: false, pickUpAddress: "", exactLocation: "", lat: null, lng: null },
   lastMile: { enabled: false, deliveryAddress: "", exactLocation: "", lat: null, lng: null },
   equipmentReturn: "without_return",
@@ -316,7 +305,6 @@ export const contractStepFields: Record<
     "contractType",
     "previousContractRef",
     "serviceTypeId",
-    "paymentCurrency",
     "equipmentReturn",
     "customsClearingEnabled",
     "customsClearingAgent",
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step1-contract-type.tsx b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step1-contract-type.tsx
index 9e46e566f..8a2496ef9 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step1-contract-type.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step1-contract-type.tsx
@@ -104,12 +104,6 @@ export function Step1ContractType({
     // ── Service type ──
     const serviceId = contract.serviceTypeId;
     if (serviceId) form.setValue("serviceTypeId", serviceId);
-    if (contract.paymentCurrency) {
-      form.setValue(
-        "paymentCurrency",
-        contract.paymentCurrency as ContractFormValues["paymentCurrency"],
-      );
-    }
 
     // ── First / last mile ──
     form.setValue("firstMile", {
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step2-service-type.tsx b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step2-service-type.tsx
index 44f8063cb..de227035f 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step2-service-type.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step2-service-type.tsx
@@ -16,7 +16,6 @@ import { Controller, type UseFormReturn } from "react-hook-form";
 import { ContractFormInputValues, type ContractFormValues } from "./schema";
 import { filterBookableServices, operationToTradeDirection } from "./helpers";
 import { fieldStyles, StepLabel } from "./shared";
-import { PaymentCurrencyField } from "./payment-currency-field";
 import { LocationPicker } from "@/pages/bookings/new-booking-form/LocationPicker";
 
 import type { Freight } from "@edr/types";
@@ -347,14 +346,11 @@ export function Step2ServiceType({
     }
   }, [operationType, standaloneServices, form]);
 
-  // Intercity (domestic) contracts are priced in ETB only — force the currency
-  // and let the field render just the ETB option. Also clears a stale USD from
-  // a restored draft or an operation-type switch.
+  // A contract is always quoted in USD now — the billing currency is chosen per
+  // shipment (at booking, or on the shipment request when GL books). Intercity
+  // still bills in ETB, but that is applied at booking time, not here.
   const isIntercity = operationType === "intercity";
   useEffect(() => {
-    if (isIntercity && form.getValues("paymentCurrency") !== "ETB") {
-      form.setValue("paymentCurrency", "ETB", { shouldValidate: true });
-    }
     // The customs clearing agent field is hidden for intercity — drop any value
     // carried over from a draft or an operation-type switch.
     if (isIntercity && form.getValues("customsClearingAgent")) {
@@ -378,10 +374,6 @@ export function Step2ServiceType({
         )}
       />
 
-      <Box maw={420}>
-        <PaymentCurrencyField control={form.control} etbOnly={isIntercity} />
-      </Box>
-
       {showServiceSections && (
         <Stack gap={12}>
           <StepLabel>Trucking & customs options</StepLabel>
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step8-review.tsx b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step8-review.tsx
index 3444d4297..4cda313b3 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step8-review.tsx
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-contract-form/step8-review.tsx
@@ -353,8 +353,15 @@ export function Step8Review({
               />
               <SummaryItem
                 icon={<Coins size={18} />}
-                label="Payment currency"
-                value={values.paymentCurrency ?? "USD"}
+                label="Quotation currency"
+                value={
+                  <>
+                    USD
+                    <Text fz="sm" c="dimmed" mt={4}>
+                      You choose the billing currency on each shipment.
+                    </Text>
+                  </>
+                }
               />
               <SummaryItem
                 icon={<Route size={18} />}
@@ -500,10 +507,6 @@ export function Step8Review({
                   done={Boolean(values.serviceTypeId)}
                   label="Service configured"
                 />
-                <ReadinessItem
-                  done={Boolean(values.paymentCurrency)}
-                  label="Payment currency selected"
-                />
                 <ReadinessItem
                   done={Boolean(values.originYard && values.destinationYard)}
                   label="Route selected"
diff --git a/apps/edr-freight-web/portal/src/pages/contracts/new-shipment-form/schema.ts b/apps/edr-freight-web/portal/src/pages/contracts/new-shipment-form/schema.ts
index bbff2183f..b227ccaa3 100644
--- a/apps/edr-freight-web/portal/src/pages/contracts/new-shipment-form/schema.ts
+++ b/apps/edr-freight-web/portal/src/pages/contracts/new-shipment-form/schema.ts
@@ -73,6 +73,9 @@ const containerLineSchema = z.object({
 const shipmentFormBase = z.object({
   contractRouteId: z.string().default(""),
   scheduledDate: z.string().default(""),
+  // The contract quotes in USD; the customer picks the billing currency for
+  // THIS shipment. Intercity is forced to ETB (server-enforced too).
+  paymentCurrency: z.enum(["USD", "ETB"]).default("USD"),
   // Container contracts only: return the empty container(s) to EDR after
   // unloading. Seeded from the contract's equipment return; bulk ignores it.
   withReturn: z.boolean().default(false),
diff --git a/apps/edr-freight-web/portal/src/services/contracts.service.ts b/apps/edr-freight-web/portal/src/services/contracts.service.ts
index 606fad48a..6f6d48e11 100644
--- a/apps/edr-freight-web/portal/src/services/contracts.service.ts
+++ b/apps/edr-freight-web/portal/src/services/contracts.service.ts
@@ -305,6 +305,18 @@ export const contractsService = {
     return data.data ?? data;
   },
 
+  /**
+   * Reject the advised duty & tax with a reason. The clearance step goes back
+   * to GL Ethiopia, who re-advises a corrected amount; this can repeat.
+   */
+  disputeContractDuty: async (
+    id: string,
+    note: string,
+  ): Promise<Freight.IContract> => {
+    const { data } = await client.post(C.CLEARANCE_DUTY_DISPUTE(id), { note });
+    return data.data ?? data;
+  },
+
   uploadContractDutySlip: async (
     id: string,
     file: File,
diff --git a/e2e/freight/cypress.config.ts b/e2e/freight/cypress.config.ts
index 7e659649d..4a3237e64 100644
--- a/e2e/freight/cypress.config.ts
+++ b/e2e/freight/cypress.config.ts
@@ -41,7 +41,108 @@ export default defineConfig({
         process.env.E2E_DB_URL ??
         "postgres://edr_e2e:edr_e2e@localhost:5533/edr_freight_e2e";
 
+      // Shapes already retired in THIS cypress run. The Node plugin process
+      // outlives spec-bundle re-evaluation (Cypress re-runs the bundle — and
+      // so `before()` — on every cross-origin visit), so a run-scoped set here
+      // is what keeps the cleanup from firing a second time and cancelling the
+      // contract the spec had just created. Browser-side state cannot do this:
+      // Cypress.env() is reset by the reload.
+      const retiredContractShapes = new Set<string>();
+      /** Keys already executed by `db:queryOnce` in this cypress run. */
+      const onceRunKeys = new Set<string>();
+      // Stamped when the plugin loads, i.e. once per cypress run. Cleanup only
+      // ever touches rows older than this, so nothing the current run creates
+      // can be cancelled out from under it.
+      const runStartedAt = new Date().toISOString();
+
       on("task", {
+        /**
+         * Cancel a previous run's contracts of one shape so a spec can run
+         * again against a warm DB (the API allows one active contract per
+         * customer + service type + route). Runs at most once per shape per
+         * cypress run — see `retiredContractShapes`.
+         */
+        async "db:retireStaleContracts"({
+          tin,
+          kind,
+          direction,
+        }: {
+          tin: string;
+          kind: string;
+          direction: string;
+        }) {
+          const key = `${tin}:${kind}:${direction}`;
+          if (retiredContractShapes.has(key)) return { skipped: true };
+          retiredContractShapes.add(key);
+
+          const client = new Client({ connectionString: dbUrl });
+          await client.connect();
+          try {
+            const result = await client.query(
+              `UPDATE freight.contracts ct
+                  SET status = 'CANCELLED'
+                 FROM freight.companies c
+                WHERE c.id = ct.company_id
+                  AND c.tin = $1
+                  AND ct.deleted_at IS NULL
+                  AND ct.contract_kind = $2
+                  AND ct.trade_direction = $3
+                  -- Only ever previous runs' rows.
+                  AND ct.created_at < $4::timestamptz
+                  -- Corridor fixtures are re-seeded by reference, so a
+                  -- cancelled one would never come back — leave them alone.
+                  AND ct.reference NOT LIKE 'CTR-IMP-%'
+                  -- Segment fixtures are stamped per run and always booked by
+                  -- their own spec. An UNBOOKED leftover is debris that still
+                  -- holds the lane (one active contract per service + route),
+                  -- which blocked the intercity spec from filing its own.
+                  AND (
+                    ct.reference NOT LIKE 'CTR-SEG-%'
+                    OR NOT EXISTS (
+                      SELECT 1 FROM freight.bookings b
+                       WHERE b.contract_id = ct.id AND b.deleted_at IS NULL
+                    )
+                  )
+                  AND ct.status NOT IN
+                      ('REJECTED','CANCELLED','CONTRACT_CLOSED','ARCHIVED','EXPIRED')`,
+              [tin, kind, direction, runStartedAt],
+            );
+            return { skipped: false, cancelled: result.rowCount };
+          } finally {
+            await client.end();
+          }
+        },
+
+        /**
+         * Run a statement at most ONCE per cypress run, keyed by `key`.
+         *
+         * For arrange-data that must not repeat: Cypress re-evaluates the spec
+         * bundle on every cross-origin visit, so a `before()` hook fires again
+         * mid-spec and a plain cleanup would then wipe what the run had just
+         * created. The Node plugin process outlives those reloads, so the guard
+         * lives here rather than in the browser.
+         */
+        async "db:queryOnce"({
+          key,
+          sql,
+          params = [],
+        }: {
+          key: string;
+          sql: string;
+          params?: unknown[];
+        }) {
+          if (onceRunKeys.has(key)) return { skipped: true };
+          onceRunKeys.add(key);
+          const client = new Client({ connectionString: dbUrl });
+          await client.connect();
+          try {
+            const result = await client.query(sql, params as never[]);
+            return { skipped: false, rowCount: result.rowCount };
+          } finally {
+            await client.end();
+          }
+        },
+
         /** Run an arbitrary SQL statement against the ephemeral e2e database. */
         async "db:query"({ sql, params = [] }: { sql: string; params?: unknown[] }) {
           const client = new Client({ connectionString: dbUrl });
diff --git a/e2e/freight/cypress/e2e/flows/contract-lifecycle.cy.ts b/e2e/freight/cypress/e2e/flows/contract-lifecycle.cy.ts
index 128ee1ab6..a7a875c59 100644
--- a/e2e/freight/cypress/e2e/flows/contract-lifecycle.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/contract-lifecycle.cy.ts
@@ -50,6 +50,20 @@ function expectStatus(expected: string) {
 }
 
 describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
+  before(() => {
+    // Re-runnable against a warm DB. The API allows one active contract per
+    // customer + service type + route, so this spec's own contract from an
+    // earlier run 409s the new one at creation — and since staff accept it
+    // with a year's validity, it would keep doing so for a year. Retire just
+    // the shape this spec creates (its own wizard-made GENERAL imports),
+    // leaving the seeded corridor/segment fixtures alone.
+    cy.retireStaleContracts({
+      tin: companyTin,
+      kind: "GENERAL",
+      direction: "IMPORT",
+    });
+  });
+
   it("customer creates and submits a GENERAL import container contract", () => {
     cy.loginPortal(customer);
     cy.visitPortal("/contracts/new");
@@ -95,7 +109,8 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
     withContract((c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
 
     cy.contains("button", "Accept for approval", { timeout: 20000 }).click();
-    // Validity defaults to the first configured option in the accept modal.
+    // The modal takes an explicit validity window and pre-fills neither date.
+    cy.acceptValidityWindow();
     cy.contains("button", "Accept & start approval", { timeout: 20000 })
       .should("not.be.disabled")
       .click();
@@ -146,7 +161,11 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
       );
       cy.wait(500).then(() => {
         cy.get("body").then(($b) => {
-          if ($b.text().includes("I have read the entire contract")) return;
+          // Probe the description that only renders once hasScrolledToBottom
+          // flips — the consent LABEL is always in the DOM (just its checkbox
+          // is disabled), so matching on it raced ahead of the scroll handler
+          // and left the Sign button disabled.
+          if ($b.text().includes("You may now sign the contract")) return;
           expect(attempt, "consent bar unlocked").to.be.lessThan(20);
           unlockConsent(attempt + 1);
         });
@@ -154,7 +173,12 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
     };
     unlockConsent(0);
 
-    cy.contains("I have read the entire contract", { timeout: 15000 }).click();
+    // Check the input itself — clicking the label text lands on the Checkbox's
+    // label span, which does not toggle it, leaving Sign disabled.
+    cy.contains("I have read the entire contract", { timeout: 15000 })
+      .closest(".mantine-Checkbox-root")
+      .find('input[type="checkbox"]')
+      .check({ force: true });
     cy.contains("button", /^Sign contract$|^Approve & sign$/).click();
 
     // Signature modal: name + drawn signature.
@@ -164,6 +188,7 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
         cy.get(`[id="${id}"]`).clear().type("Demo User");
       });
     cy.drawSignature();
+    cy.uploadCompanyStamp();
     cy.contains("button", "Continue to verification").click();
 
     // OTP modal — code goes to the signer's registered contacts (email only
@@ -191,6 +216,8 @@ describe("contract lifecycle: creation to finalization", { retries: 0 }, () => {
         cy.get(`[id="${id}"]`).clear().type("EDR Marketer");
       });
     cy.drawSignature();
+    // Staff counter-sign gates on a stamp too, same as the customer's modal.
+    cy.uploadCompanyStamp();
     // Scoped to the modal — the toolbar behind it has its own "Approve & sign".
     cy.get(".mantine-Modal-content")
       .contains("button", /^Confirm signature$|^Approve & sign$/)
diff --git a/e2e/freight/cypress/e2e/flows/export_one_time.cy.ts b/e2e/freight/cypress/e2e/flows/export_one_time.cy.ts
index 5794d3708..28844bb1c 100644
--- a/e2e/freight/cypress/e2e/flows/export_one_time.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/export_one_time.cy.ts
@@ -117,9 +117,16 @@ function dbUpcomingSchedule() {
   return cy.task<{
     rows: Array<{ id: string; window_closes_at: string; booking_window_status: string }>;
   }>("db:query", {
+    // Scoped to THIS journey's corridor (… → Djibouti Port). Direction + a 25h
+    // window alone also matches the segment-weight spec's trains, which run
+    // Mojo → Nagad on the same day — and one of those is deliberately driven
+    // FULL, so the unscoped query handed this spec a full schedule whose
+    // booking window never opens.
     sql: `SELECT ts.id, ts.window_closes_at, ts.booking_window_status
           FROM freight.train_schedules ts
+          JOIN freight.yards d ON d.id = ts.destination_station_id
           WHERE ts.direction = 'EXPORT' AND ts.deleted_at IS NULL
+            AND d.code = 'DJIB_PORT'
             AND ts.scheduled_departure_date > now()
             AND ts.scheduled_departure_date < now() + interval '25 hours'
           ORDER BY ts.created_at DESC LIMIT 1`,
@@ -137,14 +144,17 @@ function fill(label: string | RegExp, value: string) {
     });
 }
 
-/** Fill the N-th input whose label matches (two container-size editors both say "Quantity *"). */
-function fillNth(label: RegExp, index: number, value: string) {
-  cy.get("label").then(($labels) => {
-    const matches = $labels.filter((_, el) => label.test(el.textContent ?? ""));
-    expect(matches.length, `labels matching ${label}`).to.be.greaterThan(index);
-    const id = matches.eq(index).attr("for");
-    cy.get(`[id="${id}"]`).clear({ force: true }).type(value, { force: true });
-  });
+/**
+ * Set one container-size line's quantity, found by its "20ft containers" /
+ * "40ft containers" heading rather than by position in the list.
+ */
+function fillSizeQuantity(size: "20ft" | "40ft", value: string) {
+  cy.contains(`${size} containers`, { timeout: 15000 })
+    .closest("div.rounded-xl")
+    .find('input[type="number"]')
+    .first()
+    .clear({ force: true })
+    .type(value, { force: true });
 }
 
 /**
@@ -166,6 +176,8 @@ function approveChain(freight: "CONTAINER" | "BULK") {
   cy.loginBackoffice("marketer@edr.local");
   withContract(freight, (c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
   cy.contains("button", "Accept for approval", { timeout: 20000 }).click();
+  // The modal takes an explicit validity window and pre-fills neither date.
+  cy.acceptValidityWindow();
   cy.contains("button", "Accept & start approval", { timeout: 20000 })
     .should("not.be.disabled")
     .click();
@@ -198,7 +210,9 @@ function customerSigns(freight: "CONTAINER" | "BULK") {
     });
     cy.wait(500).then(() => {
       cy.get("body").then(($b) => {
-        if ($b.text().includes("I have read the entire contract")) return;
+        // Only rendered once hasScrolledToBottom flips; the consent label is
+        // always present, so matching it raced ahead of the scroll handler.
+        if ($b.text().includes("You may now sign the contract")) return;
         expect(attempt, "consent bar unlocked").to.be.lessThan(20);
         unlockConsent(attempt + 1);
       });
@@ -206,7 +220,11 @@ function customerSigns(freight: "CONTAINER" | "BULK") {
   };
   unlockConsent(0);
 
-  cy.contains("I have read the entire contract", { timeout: 15000 }).click();
+  // Check the input itself — clicking the label text does not toggle it.
+  cy.contains("I have read the entire contract", { timeout: 15000 })
+    .closest(".mantine-Checkbox-root")
+    .find('input[type="checkbox"]')
+    .check({ force: true });
   cy.contains("button", /^Sign contract$|^Approve & sign$/).click();
   cy.contains("label", "Full name")
     .invoke("attr", "for")
@@ -214,6 +232,7 @@ function customerSigns(freight: "CONTAINER" | "BULK") {
       cy.get(`[id="${id}"]`).clear().type("Demo User");
     });
   cy.drawSignature();
+  cy.uploadCompanyStamp();
   cy.contains("button", "Continue to verification").click();
   cy.contains("Verify it's you", { timeout: 20000 }).should("be.visible");
   cy.getOtp(customer).then((otp) => cy.typeOtp(otp));
@@ -233,6 +252,8 @@ function counterSignAndFinalize(freight: "CONTAINER" | "BULK") {
       cy.get(`[id="${id}"]`).clear().type("EDR Marketer");
     });
   cy.drawSignature();
+  // Staff counter-sign gates on a stamp too, same as the customer's modal.
+  cy.uploadCompanyStamp();
   cy.get(".mantine-Modal-content")
     .contains("button", /^Confirm signature$|^Approve & sign$/)
     .click();
@@ -240,8 +261,11 @@ function counterSignAndFinalize(freight: "CONTAINER" | "BULK") {
   expectContractStatus(freight, "AWAITING_CLEARANCE_DOCUMENTS");
 
   cy.loginBackoffice(opsStaff);
-  withContract(freight, (c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
-  cy.contains('[role="tab"]', "Clearance Review", { timeout: 30000 }).click();
+  // Clearance review + finalize live solely on the Operations "Clearance
+  // Documents" hub — the contract detail page no longer embeds a tab for it.
+  withContract(freight, (c) =>
+    cy.visit(`/dashboard/contracts/clearance-documents/${c.id}`),
+  );
   cy.contains("button", "Finalize document approval", { timeout: 30000 })
     .should("not.be.disabled")
     .click();
@@ -301,6 +325,51 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
   before(() => {
     cy.task("db:seedFile", "seed-intercity.sql");
     cy.task("db:seedFile", "seed-export.sql");
+    // Re-runnable against a warm DB: one active contract per customer +
+    // service type + route, so an earlier run's ONE_TIME export contract
+    // 409s this run at creation. A SPENT one (already booked) no longer
+    // blocks, but a run that died before booking leaves a live one behind.
+    cy.retireStaleContracts({
+      tin: companyTin,
+      kind: "ONE_TIME",
+      direction: "EXPORT",
+    });
+    // The schedule step reuses an upcoming export schedule when one exists, but
+    // a previous run's train is already loaded — and an export booking must
+    // ride a single train WHOLE, so this run's booking then fails the space
+    // check with "no open train on this day can carry it". Retire the older
+    // schedules (unlinking their bookings) so this run gets an empty train.
+    // Once per run: before() fires again on cross-origin visits, and a second
+    // pass would delete the schedule this run had just created.
+    cy.task("db:queryOnce", {
+      key: "export_one_time:reset-upcoming-export-schedule",
+      sql: `WITH stale AS (
+              SELECT ts.id
+                FROM freight.train_schedules ts
+                JOIN freight.yards d
+                  ON d.id = ts.destination_station_id AND d.code = 'DJIB_PORT'
+               WHERE ts.direction = 'EXPORT'
+                 AND ts.deleted_at IS NULL
+                 AND ts.scheduled_departure_date > now()
+                 AND ts.scheduled_departure_date < now() + interval '25 hours'
+            ), unlink AS (
+              UPDATE freight.bookings b
+                 SET train_schedule_id = NULL,
+                     scheduling_status = 'NOT_SCHEDULED',
+                     status = CASE
+                       WHEN b.status IN ('FULLY_EXECUTED','SELECTED_FOR_BATCH','AWAITING_PAYMENT')
+                       THEN 'EXPIRED' ELSE b.status END
+               WHERE b.train_schedule_id IN (SELECT id FROM stale)
+            ), drop_links AS (
+              UPDATE freight.train_schedule_bookings
+                 SET deleted_at = now()
+               WHERE train_schedule_id IN (SELECT id FROM stale)
+                 AND deleted_at IS NULL
+            )
+            UPDATE freight.train_schedules
+               SET deleted_at = now()
+             WHERE id IN (SELECT id FROM stale)`,
+    });
   });
 
   // ── Shared infrastructure ─────────────────────────────────────────────────
@@ -342,7 +411,14 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
       cy.visit("/dashboard/operations/train-scheduling-v2");
       cy.contains("button", "New schedule", { timeout: 20000 }).click();
       cy.contains("Create train schedule", { timeout: 15000 }).should("be.visible");
-      cy.mantineSelect(/^Route$/, new RegExp(ORIGIN_YARD));
+      // Anchor on the FIRST yard in the label. The corridor also has the
+      // reverse (import) route, whose label ends at this same yard — an
+      // unanchored match picks it, and the API then rejects the departure
+      // against the 3-day import lead instead of the 24h export one.
+      cy.mantineSelect(
+        /^Route$/,
+        new RegExp(`^\\s*${ORIGIN_YARD}.*${PORT_YARD}\\s*$`),
+      );
 
       // Just past the 24h scheduling lead: creatable now, and the export
       // window (opens departure − lead) flips OPEN a couple of minutes later.
@@ -362,7 +438,24 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
       );
     });
 
-    // The 10s window tick flips PRE_WINDOW → OPEN once the lead moment passes.
+    // The export window opens at departure − 24h CLAMPED into the booking desk
+    // hours (8–17 EAT), so a run outside those hours would sit at PRE_WINDOW
+    // until the clamp time no matter how long it waited. Force it OPEN — this
+    // spec exercises the FCFS reservation flow, not the window engine
+    // (segment_weight arranges its windows the same way).
+    dbUpcomingSchedule().then(({ rows }) => {
+      expect(rows, "upcoming export schedule").to.have.length(1);
+      cy.task("db:query", {
+        sql: `UPDATE freight.train_schedules
+              SET window_opens_at = LEAST(window_opens_at, now()),
+                  window_phase = 'OPEN',
+                  booking_window_status = 'OPEN'
+              WHERE id = $1 AND booking_window_status <> 'FULL'`,
+        params: [rows[0].id],
+      });
+    });
+
+    // Belt-and-braces: confirm the engine keeps it OPEN.
     const waitForOpenWindow = (attempt: number) => {
       dbUpcomingSchedule().then(({ rows }) => {
         expect(rows, "upcoming export schedule").to.have.length(1);
@@ -419,9 +512,13 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
     withContract("CONTAINER", (c) => cy.visitPortal(`/contracts/${c.id}/bookings/new`));
     cy.contains("New Shipment Booking", { timeout: 20000 }).should("be.visible");
 
-    // Two size editors, each with its own "Quantity *" (20ft first, then 40ft).
-    fillNth(/^Quantity/, 0, "2");
-    fillNth(/^Quantity/, 1, "1");
+    // Address each size editor by its heading, not by position: the two lines
+    // come out of the contract's cargo scope and are not guaranteed to be in
+    // 20ft-then-40ft order. Reversed, this booked 1 × 20ft — an odd count,
+    // which the form blocks (a lone 20ft can never be paired onto a wagon), so
+    // "Review price & book" stayed disabled.
+    fillSizeQuantity("20ft", "2");
+    fillSizeQuantity("40ft", "1");
 
     cy.get('input[placeholder*="MSCU"]', { timeout: 15000 }).should("have.length", 3);
     cy.get('input[placeholder*="MSCU"]').eq(0).type(isoNumber("MSCU", 0));
@@ -434,6 +531,7 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
 
     pickShipmentDay();
 
+    cy.fillCargoDescription();
     cy.contains("button", "Review price & book").should("not.be.disabled").click();
     cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
     cy.contains("button", "Confirm & book").click();
@@ -501,6 +599,7 @@ describe("export one-time journeys: container + bulk on one train", { retries: 0
     fill(/^Quantity \(tons\)/, "60");
     pickShipmentDay();
 
+    cy.fillCargoDescription();
     cy.contains("button", "Review price & book").should("not.be.disabled").click();
     cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
     cy.contains("button", "Confirm & book").click();
diff --git a/e2e/freight/cypress/e2e/flows/fleet_wagon_transfer.cy.ts b/e2e/freight/cypress/e2e/flows/fleet_wagon_transfer.cy.ts
index bb9980636..4c57b9dbe 100644
--- a/e2e/freight/cypress/e2e/flows/fleet_wagon_transfer.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/fleet_wagon_transfer.cy.ts
@@ -67,6 +67,23 @@ function requestByReason(reason: string) {
 describe("fleet: wagon transfer requests between yards", { retries: 0 }, () => {
   before(() => {
     cy.task("db:seedFile", "seed-import-corridor.sql");
+    // This spec asserts the "no available wagons" guard against E2E_AWASH, so
+    // that yard must actually hold none. Run alone it does, but in a full-suite
+    // run an earlier corridor spec can leave idle wagons standing there and the
+    // guard then returns 201 instead of 400. Park them back at KALITY — only
+    // loose AVAILABLE wagons move, so nothing another spec is using is touched.
+    cy.task("db:query", {
+      sql: `UPDATE freight.wagons w
+               SET current_yard_id = k.id
+              FROM freight.yards a, freight.yards k
+             WHERE a.code = 'E2E_AWASH'
+               AND k.code = 'KALITY'
+               AND w.current_yard_id = a.id
+               AND w.train_id IS NULL
+               AND w.current_train_schedule_id IS NULL
+               AND w.status = 'AVAILABLE'
+               AND w.deleted_at IS NULL`,
+    });
   });
 
   it("files a count-only request — same-yard and empty-source are rejected", () => {
diff --git a/e2e/freight/cypress/e2e/flows/intercity_one_time.cy.ts b/e2e/freight/cypress/e2e/flows/intercity_one_time.cy.ts
index 0be1bf8aa..b74de4993 100644
--- a/e2e/freight/cypress/e2e/flows/intercity_one_time.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/intercity_one_time.cy.ts
@@ -113,24 +113,36 @@ function withBooking(
   });
 }
 
-/** Latest export schedule created by this journey. */
+/**
+ * The export schedule this journey rides — scoped to a MOJO-origin EXPORT run,
+ * the same shape the create-guard below counts. Taking the newest row in the
+ * whole table instead picked up whatever schedule another spec happened to
+ * create last (an IMPORT one, in a full-suite run).
+ */
 function dbSchedule() {
   return cy.task<{
     rows: Array<{ id: string; status: string; direction: string; window_closes_at: string }>;
   }>("db:query", {
     sql: `SELECT ts.id, ts.status, ts.direction, ts.window_closes_at
           FROM freight.train_schedules ts
+          JOIN freight.routes r ON r.id = ts.route_id
+          JOIN freight.yards o ON o.id = r.origin_yard_id AND o.code = 'MOJO'
+          WHERE ts.direction = 'EXPORT' AND ts.deleted_at IS NULL
           ORDER BY ts.created_at DESC LIMIT 1`,
   });
 }
 
-/** Fill a labelled Mantine input (label[for] → input id). */
-function fill(label: string | RegExp, value: string) {
-  cy.contains("label", label)
-    .invoke("attr", "for")
-    .then((id) => {
-      cy.get(`[id="${id}"]`).clear({ force: true }).type(value, { force: true });
-    });
+/**
+ * Fill the N-th labelled Mantine input (label[for] → input id). Indexed
+ * because the booking form renders one "Quantity *" per container size.
+ */
+function fillSizeQuantity(size: "20ft" | "40ft", value: string) {
+  cy.contains(`${size} containers`, { timeout: 15000 })
+    .closest("div.rounded-xl")
+    .find('input[type="number"]')
+    .first()
+    .clear({ force: true })
+    .type(value, { force: true });
 }
 
 /**
@@ -176,6 +188,14 @@ describe("intercity one-time journey: contract → booking → export train", {
     // Container types, locomotives, built train, yard distances — the
     // infrastructure the UI journey cannot create in-flow.
     cy.task("db:seedFile", "seed-intercity.sql");
+    // Re-runnable against a warm DB: an earlier run's DOMESTIC ONE_TIME
+    // contract on this lane would 409 this run's at creation (a spent one no
+    // longer blocks, but an unbooked leftover does).
+    cy.retireStaleContracts({
+      tin: companyTin,
+      kind: "ONE_TIME",
+      direction: "DOMESTIC",
+    });
   });
 
   // ── Contract: submit → reject → resubmit → approve → sign ────────────────
@@ -228,6 +248,8 @@ describe("intercity one-time journey: contract → booking → export train", {
     withContract((c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
 
     cy.contains("button", "Accept for approval", { timeout: 20000 }).click();
+    // The modal takes an explicit validity window and pre-fills neither date.
+    cy.acceptValidityWindow();
     cy.contains("button", "Accept & start approval", { timeout: 20000 })
       .should("not.be.disabled")
       .click();
@@ -267,7 +289,9 @@ describe("intercity one-time journey: contract → booking → export train", {
       });
       cy.wait(500).then(() => {
         cy.get("body").then(($b) => {
-          if ($b.text().includes("I have read the entire contract")) return;
+          // Only rendered once hasScrolledToBottom flips; the consent label is
+          // always present, so matching it raced ahead of the scroll handler.
+          if ($b.text().includes("You may now sign the contract")) return;
           expect(attempt, "consent bar unlocked").to.be.lessThan(20);
           unlockConsent(attempt + 1);
         });
@@ -275,7 +299,11 @@ describe("intercity one-time journey: contract → booking → export train", {
     };
     unlockConsent(0);
 
-    cy.contains("I have read the entire contract", { timeout: 15000 }).click();
+    // Check the input itself — clicking the label text does not toggle it.
+    cy.contains("I have read the entire contract", { timeout: 15000 })
+      .closest(".mantine-Checkbox-root")
+      .find('input[type="checkbox"]')
+      .check({ force: true });
     cy.contains("button", /^Sign contract$|^Approve & sign$/).click();
 
     cy.contains("label", "Full name")
@@ -284,6 +312,7 @@ describe("intercity one-time journey: contract → booking → export train", {
         cy.get(`[id="${id}"]`).clear().type("Demo User");
       });
     cy.drawSignature();
+    cy.uploadCompanyStamp();
     cy.contains("button", "Continue to verification").click();
 
     cy.contains("Verify it's you", { timeout: 20000 }).should("be.visible");
@@ -305,6 +334,8 @@ describe("intercity one-time journey: contract → booking → export train", {
         cy.get(`[id="${id}"]`).clear().type("EDR Marketer");
       });
     cy.drawSignature();
+    // Staff counter-sign gates on a stamp too, same as the customer's modal.
+    cy.uploadCompanyStamp();
     cy.get(".mantine-Modal-content")
       .contains("button", /^Confirm signature$|^Approve & sign$/)
       .click();
@@ -337,10 +368,11 @@ describe("intercity one-time journey: contract → booking → export train", {
 
   it("operations approves the document and finalizes — contract fully executed", () => {
     cy.loginBackoffice(opsStaff);
-    withContract((c) => cy.visit(`/dashboard/contract-requests/${c.id}`));
-
-    // The clearance review section lives behind its own tab on the detail page.
-    cy.contains('[role="tab"]', "Clearance Review", { timeout: 30000 }).click();
+    // Clearance review + finalize live solely on the Operations "Clearance
+    // Documents" hub — the contract detail page no longer embeds a tab for it.
+    withContract((c) =>
+      cy.visit(`/dashboard/contracts/clearance-documents/${c.id}`),
+    );
 
     // Approve the uploaded Cargo Manifest, then finalize.
     cy.contains("button", /Approve all/, { timeout: 30000 }).click();
@@ -362,8 +394,12 @@ describe("intercity one-time journey: contract → booking → export train", {
 
     cy.contains("New Shipment Booking", { timeout: 20000 }).should("be.visible");
 
-    // 20ft quantities must be even (pairs share a wagon).
-    fill(/^Quantity/, "2");
+    // Container contracts cover BOTH sizes, so the form renders a 20ft and a
+    // 40ft line, each seeded quantity 1. Book 2 × 20ft (pairs share a wagon,
+    // so the count must be even) and zero the 40ft line — otherwise its
+    // default unit adds a third container-number input.
+    fillSizeQuantity("20ft", "2");
+    fillSizeQuantity("40ft", "0");
 
     // One ISO container number per unit.
     cy.get('input[placeholder*="MSCU"]', { timeout: 15000 }).should("have.length", 2);
@@ -378,6 +414,7 @@ describe("intercity one-time journey: contract → booking → export train", {
     // Intercity: no "Shipment day" picker — the ride-along note renders instead.
     cy.contains("Shipment day").should("not.exist");
 
+    cy.fillCargoDescription();
     cy.contains("button", "Review price & book").should("not.be.disabled").click();
     cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
     cy.contains("button", "Confirm & book").click();
@@ -471,7 +508,12 @@ describe("intercity one-time journey: contract → booking → export train", {
       cy.contains("button", "New schedule", { timeout: 20000 }).click();
       cy.contains("Create train schedule", { timeout: 15000 }).should("be.visible");
 
-      cy.mantineSelect(/^Route$/, new RegExp(ORIGIN_YARD));
+      // Anchored: the reverse (import) route ends at this same yard, and
+      // picking it would schedule against the import lead rule.
+      cy.mantineSelect(
+        /^Route$/,
+        new RegExp(`^\\s*${ORIGIN_YARD}.*${PORT_YARD}\\s*$`),
+      );
 
       // Two days out, local datetime-local format.
       const departure = new Date(Date.now() + 2 * 86400000);
diff --git a/e2e/freight/cypress/e2e/flows/segment_weight.cy.ts b/e2e/freight/cypress/e2e/flows/segment_weight.cy.ts
index 5c5c44ba7..16ef643dc 100644
--- a/e2e/freight/cypress/e2e/flows/segment_weight.cy.ts
+++ b/e2e/freight/cypress/e2e/flows/segment_weight.cy.ts
@@ -235,7 +235,14 @@ function createSchedule(trainCode: string, departure: Date) {
   cy.visit("/dashboard/operations/train-scheduling-v2");
   cy.contains("button", "New schedule", { timeout: 20000 }).click();
   cy.contains("Create train schedule", { timeout: 15000 }).should("be.visible");
-  cy.mantineSelect(/^Route$/, /Nagad/);
+  // Anchored at BOTH ends. /Nagad/ alone also matches the reverse (import)
+  // route, which carries a different scheduling lead; anchoring only the
+  // origin still collides with the other Mojo-origin corridor that runs on
+  // through to Djibouti Port, whose schedules this spec's lookups ignore.
+  cy.mantineSelect(
+    /^Route$/,
+    new RegExp(`^\\s*${ORIGIN_YARD}.*${PORT_YARD}\\s*$`),
+  );
   const local = new Date(departure.getTime() - departure.getTimezoneOffset() * 60000)
     .toISOString()
     .slice(0, 16);
@@ -275,6 +282,7 @@ function bookIntercityPair(contractRef: string, isoOffset: number) {
   });
   cy.contains("Shipment day").should("not.exist");
 
+  cy.fillCargoDescription();
   cy.contains("button", "Review price & book").should("not.be.disabled").click();
   cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
   cy.contains("button", "Confirm & book").click();
@@ -451,6 +459,7 @@ describe(
       cy.contains("New Shipment Booking", { timeout: 20000 }).should("be.visible");
       fill(/^Quantity \(tons\)/, "130");
       pickShipmentDay(DEPART_W);
+      cy.fillCargoDescription();
       cy.contains("button", "Review price & book").should("not.be.disabled").click();
       cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
       cy.contains("button", "Confirm & book").click();
@@ -541,6 +550,7 @@ describe(
         cy.wrap($input).clear({ force: true }).type("10", { force: true });
       });
       pickShipmentDay(DEPART_F);
+      cy.fillCargoDescription();
       cy.contains("button", "Review price & book").should("not.be.disabled").click();
       cy.contains("Confirm shipment price", { timeout: 30000 }).should("be.visible");
       cy.contains("button", "Confirm & book").click();
diff --git a/e2e/freight/cypress/fixtures/seed-users.sql b/e2e/freight/cypress/fixtures/seed-users.sql
index 5f42e3d5f..6f68040c0 100644
--- a/e2e/freight/cypress/fixtures/seed-users.sql
+++ b/e2e/freight/cypress/fixtures/seed-users.sql
@@ -28,7 +28,11 @@ from (values
   ('edr_gl_ethiopia',        'edr_gl_ethiopia'),
   ('edr_gl_djibouti',        'edr_gl_djibouti'),
   ('demo_user1',             'Demo User1'),
-  ('demo_user2',             'Demo User2')
+  ('demo_user2',             'Demo User2'),
+  -- `super_admin` is the key isSuperAdmin() looks for. It is what lets this
+  -- account bypass separation-of-duties rules (e.g. approving a rate it
+  -- proposed), which several specs depend on.
+  ('super_admin',            'Super Admin')
 ) v(key, name)
 where not exists (select 1 from iam.roles r where r.key = v.key);
 
@@ -64,20 +68,28 @@ from (values
   ('gl-et@edr.local',     'gl_et',     'gl_et'),
   ('gl-dj@edr.local',     'gl_dj',     'gl_dj'),
   ('user@gmail.com',      'user',      'Demo User 1'),
-  ('user2@gmail.com',     'user2',     'Demo User 2')
+  ('user2@gmail.com',     'user2',     'Demo User 2'),
+  -- Full-authority operator the corridor specs drive the customs/GL steps with
+  -- (t1-close, risk, gate pass, second duty, import release). Nothing in the
+  -- repo seeded it before — the suite silently relied on a hand-made row that
+  -- only existed in a long-lived dev database, so a fresh stack failed 7 specs.
+  ('superadmin@tria.com', 'superadmin', 'Super Admin')
 ) v(email, username, display)
 where not exists (select 1 from iam.users u where u.email = v.email);
 
 -- ── Credentials ──────────────────────────────────────────────────────────────
 insert into iam.user_credentials (id, user_id, password, is_active)
 select gen_random_uuid(), u.id,
-       case when u.email like '%@edr.local'
+       case when u.email like '%@edr.local' or u.email = 'superadmin@tria.com'
          then '$argon2id$v=19$m=65536,t=3,p=4$JFEcHu4Kp55fsrVDPbHDPg$0NfnGzaE39T/qdmzte73oCkohC0Ri+f8DcrvAF4kyH4'  -- password@tria
          else '$argon2id$v=19$m=65536,t=3,p=4$aBwVFf7I74pqSJqe9cBoig$gCIKa+6dCAb2X86G+0IjgPtil127cx6A6mwhvLj00Bw'  -- 12345678
        end,
        true
 from iam.users u
-where (u.email like '%@edr.local' or u.email in ('user@gmail.com', 'user2@gmail.com'))
+where (
+    u.email like '%@edr.local'
+    or u.email in ('user@gmail.com', 'user2@gmail.com', 'superadmin@tria.com')
+  )
   and not exists (select 1 from iam.user_credentials c where c.user_id = u.id);
 
 -- ── User → role (staff under edr_freight, demo under demo_iam) ──────────────
@@ -92,6 +104,7 @@ from (values
   ('operation@edr.local', 'edr_operations_officer', 'edr_freight'),
   ('gl-et@edr.local',     'edr_gl_ethiopia',        'edr_freight'),
   ('gl-dj@edr.local',     'edr_gl_djibouti',        'edr_freight'),
+  ('superadmin@tria.com', 'super_admin',            'edr_freight'),
   ('user@gmail.com',      'demo_user1',             'demo_iam'),
   ('user2@gmail.com',     'demo_user2',             'demo_iam')
 ) v(email, role_key, org_key)
@@ -106,7 +119,7 @@ select gen_random_uuid(), true, 'pending', u.name, o.id, un.id, u.id
 from iam.users u
 join iam.organizations o on o.key = 'edr_freight'
 join iam.units un on un.key = 'edr_freight_app' and un.organization_id = o.id
-where u.email like '%@edr.local'
+where (u.email like '%@edr.local' or u.email = 'superadmin@tria.com')
   and not exists (select 1 from iam.employees e where e.user_id = u.id);
 
 -- start_date must be set: the login query filters positions on
@@ -122,7 +135,10 @@ from (values
   ('marketer@edr.local',  'marketer'),
   ('operation@edr.local', 'operation'),
   ('gl-et@edr.local',     'ethiopian_gl'),
-  ('gl-dj@edr.local',     'djibouti_gl')
+  ('gl-dj@edr.local',     'djibouti_gl'),
+  -- operations_chief carries the whole freight permission catalog, which is
+  -- what the corridor specs need from this account.
+  ('superadmin@tria.com', 'operations_chief')
 ) v(email, position_key)
 join iam.users u on u.email = v.email
 join iam.employees e on e.user_id = u.id
diff --git a/e2e/freight/cypress/support/commands.ts b/e2e/freight/cypress/support/commands.ts
index 2d18350a0..47eacfc7a 100644
--- a/e2e/freight/cypress/support/commands.ts
+++ b/e2e/freight/cypress/support/commands.ts
@@ -110,12 +110,115 @@ Cypress.Commands.add("mantineSelect", (label: string | RegExp, option: string |
     .then((id) => {
       cy.get(`[id="${id}"]`).click({ force: true });
     });
-  // :visible — closed dropdowns can linger in the DOM, and two selects on one
-  // page may list the same option text (e.g. the intercity wizard's origin +
-  // destination both list every Ethiopian yard).
-  cy.get('[role="option"]:visible').contains(option).click();
+  // Scope to the OPEN listbox: closed dropdowns linger in the DOM, and two
+  // selects on one page may list the same option text (e.g. the intercity
+  // wizard's origin + destination both list every Ethiopian yard).
+  //
+  // The scope has to be the listbox rather than the options themselves. A long
+  // list scrolls inside a max-height dropdown, and Cypress counts the clipped
+  // rows as not-visible — matching on `[role="option"]:visible` silently drops
+  // whatever sits past the fold (this hid the alphabetically-last trains).
+  // force: the click still has to land on a row that needs scrolling to.
+  cy.get('[role="listbox"]:visible')
+    .last()
+    .contains('[role="option"]', option)
+    .click({ force: true });
 });
 
+/**
+ * Fill the accept-contract modal's validity window. The modal used to offer a
+ * dropdown of configured durations that defaulted to the first option; it now
+ * takes explicit Start/End dates and pre-fills neither, so "Accept & start
+ * approval" stays disabled until both are set.
+ *
+ * Mantine's DateInput parses typed text with its valueFormat, which defaults to
+ * "MMMM D, YYYY" — the same shape en-US toLocaleDateString produces.
+ */
+Cypress.Commands.add("acceptValidityWindow", (days = 365) => {
+  const start = new Date();
+  const end = new Date(start.getTime() + days * 24 * 60 * 60 * 1000);
+  const asInput = (d: Date) =>
+    d.toLocaleDateString("en-US", {
+      month: "long",
+      day: "numeric",
+      year: "numeric",
+    });
+
+  for (const [label, value] of [
+    ["Start date", start],
+    ["End date", end],
+  ] as const) {
+    cy.contains("label", label)
+      .invoke("attr", "for")
+      .then((id) => {
+        cy.get(`[id="${id}"]`)
+          .clear({ force: true })
+          .type(asInput(value), { force: true })
+          // DateInput commits on blur; it also closes the calendar popover,
+          // which would otherwise sit over the submit button.
+          .blur();
+      });
+  }
+});
+
+/**
+ * Attach a company stamp in the open sign-contract modal. The stamp became a
+ * REQUIRED field on signing — "Continue to verification" stays disabled without
+ * one — and StampUpload only checks the MIME type and size before reading the
+ * file as a data URL, so the smallest valid PNG is enough. The input is
+ * `hidden` (a dropzone drives it), hence force.
+ */
+const STAMP_PNG =
+  "iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mP8z8BQDwAEhQGAhKmMIQAAAABJRU5ErkJggg==";
+
+Cypress.Commands.add("uploadCompanyStamp", () => {
+  cy.get('.mantine-Modal-content input[type="file"]')
+    .first()
+    .selectFile(
+      {
+        contents: Cypress.Buffer.from(STAMP_PNG, "base64"),
+        fileName: "stamp.png",
+        mimeType: "image/png",
+      },
+      { force: true },
+    );
+});
+
+/**
+ * Fill the per-booking "Cargo description" on the new-shipment form. It is
+ * REQUIRED for container shipments (it moved from the contract to the booking),
+ * and the form validates through react-hook-form's handleSubmit — so leaving it
+ * blank aborts silently: no price modal, no request, no error toast.
+ * No-op for bulk shipments, which have no such field.
+ */
+Cypress.Commands.add("fillCargoDescription", (text = "Electronics") => {
+  cy.get("body").then(($b) => {
+    const field = $b.find('[placeholder^="e.g. Electronics"]');
+    if (!field.length) return;
+    cy.wrap(field.first()).clear({ force: true }).type(text, { force: true });
+  });
+});
+
+/**
+ * Retire a previous run's contracts so a spec is re-runnable against a warm DB.
+ *
+ * The API allows one active contract per customer + service type + route, so
+ * yesterday's contract 409s today's at creation — and staff accept contracts
+ * with a year's validity, so it would keep doing so for a year.
+ *
+ * The cutoff is frozen on first use: Cypress re-evaluates the spec bundle on
+ * cross-origin visits, so `before()` fires again mid-run, and a naive "cancel
+ * this shape" would then cancel the contract THIS run had just created.
+ * Anything created after the spec started is ours and must survive.
+ */
+Cypress.Commands.add(
+  "retireStaleContracts",
+  (opts: { tin: string; kind: string; direction: string }) => {
+    // The once-per-run guard lives in the Node task (see cypress.config.ts).
+    cy.task("db:retireStaleContracts", opts);
+  },
+);
+
 /** Type a 6-digit code into a Mantine PinInput. */
 Cypress.Commands.add("typeOtp", (code: string) => {
   cy.get(".mantine-PinInput-root input").should("have.length.at.least", code.length);
@@ -168,6 +271,18 @@ declare global {
       getOtp(target: string): Chainable<string>;
       /** Open a Mantine Select by label, pick an option. */
       mantineSelect(label: string | RegExp, option: string | RegExp): Chainable<void>;
+      /** Fill the accept-contract modal's Start/End validity dates. */
+      acceptValidityWindow(days?: number): Chainable<void>;
+      /** Attach the required company stamp in the sign-contract modal. */
+      uploadCompanyStamp(): Chainable<void>;
+      /** Fill the required per-booking cargo description (container only). */
+      fillCargoDescription(text?: string): Chainable<void>;
+      /** Cancel a previous run's contracts of this shape (warm-DB re-runs). */
+      retireStaleContracts(opts: {
+        tin: string;
+        kind: string;
+        direction: string;
+      }): Chainable<void>;
       /** Fill a Mantine PinInput with a code. */
       typeOtp(code: string): Chainable<void>;
       /** Scribble on the signature-pad canvas inside the open modal. */
diff --git a/packages/types/src/freight/contracts.ts b/packages/types/src/freight/contracts.ts
index 6df934034..2047bc933 100644
--- a/packages/types/src/freight/contracts.ts
+++ b/packages/types/src/freight/contracts.ts
@@ -285,13 +285,23 @@ export type IContractDocumentChange =
       toOrder: number;
     }
   | { kind: 'DOCUMENT_TITLE_CHANGED'; title: string; fromTitle: string | null }
-  | { kind: 'WHEREAS_CHANGED'; added: number; removed: number };
+  | { kind: 'WHEREAS_CHANGED'; added: number; removed: number }
+  /** A contract field (not a document article) changed on a customer edit. */
+  | {
+      kind: 'FIELD_CHANGED';
+      field: string;
+      label: string;
+      from: string | null;
+      to: string | null;
+    };
 
 /** An audit entry for one edit to a contract's document. */
 export interface IContractDocumentRevision {
   id: string;
   contractId: string;
   actorId: string | null;
+  /** Who made the edit, captured at the time (survives renames/deletions). */
+  actorName?: string | null;
   /** The approval step's required role at the time of the edit. */
   actorRole: string | null;
   stepId: string | null;
@@ -451,6 +461,9 @@ export interface ContractClearanceView {
   roHold?: boolean;
   roHoldReason?: string | null;
   vesselDepartureDate?: string | null;
+  /** Import DO: vessel arrival + DO collection dates, recorded by GL Djibouti. */
+  vesselArrivalDate?: string | null;
+  doCollectedDate?: string | null;
   roAmendmentRequestedAt?: string | null;
   bookingReady?: boolean;
   preClearanceFinalized?: boolean;
@@ -464,12 +477,32 @@ export interface ContractClearanceView {
   linkedBookingReviewNote?: string | null;
   /** Shipment day the booking holds; the default when GL resubmits it. */
   linkedBookingScheduledDate?: string | null;
+  /**
+   * Pre-declaration handshake with GL Djibouti: who handles the shipment in
+   * transit. `name` stays null until Djibouti answers, and GL Ethiopia cannot
+   * file the customs declaration before it is set.
+   */
+  transitAssignee?: {
+    requestedAt: string | null;
+    requestNote: string | null;
+    name: string | null;
+    assignedAt: string | null;
+  } | null;
   dutyAdvice?: {
     amount: number;
     currency: string;
     declarationSerial?: string | null;
     noticeFile?: { id: string; name: string; url: string } | null;
   } | null;
+  /**
+   * The customer's open objection to the advised duty. Present only until GL
+   * re-advises; `rounds` counts how many times it has been sent back.
+   */
+  dutyDispute?: {
+    note: string;
+    raisedAt: string;
+    rounds: number;
+  } | null;
   /** Phased customs uploads (IM4, DO, transit permit, etc.) with friendly labels. */
   workflowFiles?: import("./clearance-files.catalog").ClearanceWorkflowFile[];
   /** Import post-allocation T1 transit document state (null until a booking is linked). */
@@ -887,6 +920,8 @@ export interface CreateBulkLineDto {
 export interface CreateBookingUnderContractDto {
   /** Required for GENERAL multi-route contracts; ONE_TIME auto-selected. */
   contractRouteId?: string;
+  /** Billing currency for this shipment. Intercity is always ETB. */
+  paymentCurrency?: string;
   /** Binding shipment day. Omitted for intercity (DOMESTIC) bookings — staff assign a passing train later. */
   scheduledDate?: string;
   /** "WITH_RETURN" | "WITHOUT_RETURN" — per-shipment override; falls back to the contract's equipment return. */
@@ -936,6 +971,8 @@ export interface IBookingRequest extends BaseEntity {
   scheduledDate?: string | null;
   status: BookingRequestStatus;
   requestedLines: RequestedShipmentLines;
+  /** Billing currency the customer chose; GL books the shipment in it. */
+  paymentCurrency?: string | null;
   notes?: string | null;
   /** Set when GL accepts and creates the booking. */
   createdBookingId?: string | null;
@@ -992,6 +1029,8 @@ export interface CreateBookingRequestDto {
     itemCount?: number;
     hazardousQuantity?: number;
   };
+  /** Billing currency for the shipment GL will book. Intercity is always ETB. */
+  paymentCurrency?: string;
   notes?: string;
 }
 
diff --git a/packages/types/src/freight/index.ts b/packages/types/src/freight/index.ts
index 8f3e65b55..addaee965 100644
--- a/packages/types/src/freight/index.ts
+++ b/packages/types/src/freight/index.ts
@@ -348,24 +348,44 @@ export interface IWagonMovement extends BaseEntity {
  * wagons); OCC staff later pick the physical wagons and execute the move.
  */
 export enum WagonTransferRequestStatus {
-  /** Awaiting OCC fulfilment. */
+  /** Awaiting OCC fulfilment — nothing moved yet. */
   Pending = "PENDING",
-  /** OCC picked the wagons and executed the transfer. */
+  /**
+   * Some of the asked-for wagons have moved and the request is still open. OCC
+   * keeps sending more, any number at any time, until the full count is met.
+   */
+  PartiallyFulfilled = "PARTIALLY_FULFILLED",
+  /** The full requested count has moved. */
   Fulfilled = "FULFILLED",
-  /** Requester or OCC withdrew it before fulfilment. */
+  /**
+   * OCC ended the request with fewer wagons than asked for — the source yard
+   * has no more to give. The shortfall must be requested from another yard.
+   */
+  ClosedShort = "CLOSED_SHORT",
+  /** Requester or OCC withdrew it before anything moved. */
   Cancelled = "CANCELLED",
 }
 
+/** Statuses where OCC can still move wagons against the request. */
+export const OPEN_WAGON_TRANSFER_STATUSES: WagonTransferRequestStatus[] = [
+  WagonTransferRequestStatus.Pending,
+  WagonTransferRequestStatus.PartiallyFulfilled,
+];
+
 export interface IWagonTransferRequest extends BaseEntity {
   fromYardId: string;
   toYardId: string;
   wagonTypeId: string;
   /** How many wagons of `wagonTypeId` to move out of `fromYardId`. */
   quantity: number;
+  /** How many have actually moved so far — 0 until the first transfer. */
+  fulfilledQuantity: number;
   status: WagonTransferRequestStatus;
   requestedByUserId?: string | null;
   fulfilledByUserId?: string | null;
   fulfilledAt?: string | null;
+  /** Set when OCC ended the request short of the asked-for count. */
+  closedShortAt?: string | null;
   /** Why the wagons are needed — required for new requests, shown on the OCC queue. */
   reason?: string | null;
   note?: string | null;
@@ -754,6 +774,9 @@ export interface ClearanceView {
   roHold?: boolean;
   roHoldReason?: string | null;
   vesselDepartureDate?: string | null;
+  /** Import DO: vessel arrival + DO collection dates, recorded by GL Djibouti. */
+  vesselArrivalDate?: string | null;
+  doCollectedDate?: string | null;
   roAmendmentRequestedAt?: string | null;
   /** Boundary milestone complete — customer may proceed to operations. */
   operationReady?: boolean;