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Updated the passenger web portal and added more endpoints to the api
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@@ -27,7 +27,7 @@ export class SupportService {
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private getBotReply(text: string): string {
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const lower = text.toLowerCase();
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if (lower.includes('cancel') || lower.includes('refund')) return 'To cancel or refund, go to My Bookings and select the booking. Refunds are processed within 3-5 business days.';
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if (lower.includes('cancel') || lower.includes('refund')) return 'To cancel or refund, go to Bookings and select the booking. Refunds are processed within 3-5 business days.';
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if (lower.includes('miss') || lower.includes('missed')) return 'If you missed your train, please check the Disruptions section for alternative options.';
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if (lower.includes('seat')) return 'You can select or change seats during booking. Seat changes after confirmation may incur a fee.';
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return 'Thank you for contacting EDR support. An agent will assist you shortly.';
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