diff --git a/apps/backoffice/src/app/features/license-review/pages/LicenseQueuePage.tsx b/apps/backoffice/src/app/features/license-review/pages/LicenseQueuePage.tsx
index 6fe342639..f32d9ac4d 100644
--- a/apps/backoffice/src/app/features/license-review/pages/LicenseQueuePage.tsx
+++ b/apps/backoffice/src/app/features/license-review/pages/LicenseQueuePage.tsx
@@ -138,8 +138,12 @@ export function LicenseQueuePage() {
       licenseTypeId: pinnedTypeId ?? urlFilter.licenseTypeId,
       // No explicit sort in the URL or view → newest submissions first, so
       // the queue opens showing what most needs attention rather than
-      // whatever order the backend happens to return.
-      sortBy: urlFilter.sortBy ?? "submittedAt",
+      // whatever order the backend happens to return. "Mine" sorts by
+      // claimedAt instead — officers care when they picked it up, not when
+      // it was originally submitted.
+      sortBy:
+        urlFilter.sortBy ??
+        (activeView.id === "mine" ? "claimedAt" : "submittedAt"),
       sortDir: urlFilter.sortDir ?? "DESC",
       take: PAGE_SIZE,
       skip: (page - 1) * PAGE_SIZE,
diff --git a/libs/api/src/lib/features/licensing/licensing.types.ts b/libs/api/src/lib/features/licensing/licensing.types.ts
index c325fee17..651c52a09 100644
--- a/libs/api/src/lib/features/licensing/licensing.types.ts
+++ b/libs/api/src/lib/features/licensing/licensing.types.ts
@@ -306,7 +306,8 @@ export type QueueSortField =
   | 'applicationNumber'
   | 'companyName'
   | 'status'
-  | 'dueAt';
+  | 'dueAt'
+  | 'claimedAt';
 
 /** Row counts behind the queue's saved-view tabs. */
 export interface QueueCounts {