diff --git a/apps/backoffice/src/app/features/biometric-enrollment/pages/BiometricEnrollmentPage.tsx b/apps/backoffice/src/app/features/biometric-enrollment/pages/BiometricEnrollmentPage.tsx
index 5ab70f38e..3577cb379 100644
--- a/apps/backoffice/src/app/features/biometric-enrollment/pages/BiometricEnrollmentPage.tsx
+++ b/apps/backoffice/src/app/features/biometric-enrollment/pages/BiometricEnrollmentPage.tsx
@@ -14,11 +14,10 @@ import {
   TextInput,
   ThemeIcon,
 } from '@mantine/core';
-import { IconAlertTriangle, IconFingerprint, IconPrinter, IconScan, IconSearch, IconX } from '@tabler/icons-react';
+import { IconAlertTriangle, IconFingerprint, IconScan, IconSearch, IconX } from '@tabler/icons-react';
 import { useDebouncedValue } from '@mantine/hooks';
 import {
   extractErrorMessage,
-  openAuthedDocument,
   useEnrollBiometricMutation,
   useGenerateBsidMutation,
   useGetBiometricEnrollmentsQuery,
@@ -52,12 +51,19 @@ function fakeTemplate(): string {
   return btoa(String.fromCharCode(...bytes));
 }
 
-/** Pick a registered seafarer to enroll — approved registrations carry a profileId. */
+/**
+ * Pick a seafarer waiting on enrolment.
+ *
+ * AWAITING_BIOMETRICS only: enrolment is the step that unblocks the review, so
+ * this queue is exactly the registrations held for it. An approved seafarer has
+ * already been through here — listing them would invite a second capture of
+ * someone who is finished.
+ */
 function ProfilePicker({ onPick }: { onPick: (r: SeafarerRegistration) => void }) {
   const [search, setSearch] = useState('');
   const [debounced] = useDebouncedValue(search, 300);
   const { data, isFetching } = useListSeafarerRegistrationsQuery({
-    status: 'APPROVED',
+    status: 'AWAITING_BIOMETRICS',
     search: debounced || undefined,
     take: 10,
   });
@@ -65,7 +71,7 @@ function ProfilePicker({ onPick }: { onPick: (r: SeafarerRegistration) => void }
   return (
     <Card withBorder radius="md" p="md">
       <TextInput
-        placeholder="Search seafarer by name, ID or registration number…"
+        placeholder="Search seafarers awaiting enrolment…"
         leftSection={<IconSearch size={14} />}
         value={search}
         onChange={(e) => setSearch(e.currentTarget.value)}
@@ -78,14 +84,16 @@ function ProfilePicker({ onPick }: { onPick: (r: SeafarerRegistration) => void }
             <Table.Tr key={r.id} onClick={() => onPick(r)} style={{ cursor: 'pointer' }}>
               <Table.Td>
                 <Text fz="sm" fw={600}>{applicantName(r)}</Text>
-                <Text fz="xs" c="dimmed" ff="monospace">{r.seafarerNumber}</Text>
+                {/* Not seafarerNumber: that is only issued on approval, which
+                    is downstream of this screen, so it is always blank here. */}
+                <Text fz="xs" c="dimmed" ff="monospace">{r.registrationNumber}</Text>
               </Table.Td>
             </Table.Tr>
           ))}
           {!isFetching && (data?.items ?? []).length === 0 && (
             <Table.Tr>
               <Table.Td>
-                <Text fz="sm" c="dimmed">No registered seafarer matches.</Text>
+                <Text fz="sm" c="dimmed">No seafarer is waiting on enrolment.</Text>
               </Table.Td>
             </Table.Tr>
           )}
@@ -116,7 +124,6 @@ export function BiometricEnrollmentPage() {
   const [bsid, setBsid] = useState<string | null>(null);
   const [enroll, { isLoading: enrolling }] = useEnrollBiometricMutation();
   const [revoke, { isLoading: revoking }] = useRevokeBiometricEnrollmentMutation();
-  const [printing, setPrinting] = useState(false);
 
   const hasActive = useMemo(
     () => (m: BiometricModality) => (enrollments ?? []).some((e) => e.modality === m),
@@ -161,26 +168,11 @@ export function BiometricEnrollmentPage() {
     }
   }
 
-  async function handlePrint() {
-    if (!profileId) return;
-    setPrinting(true);
-    try {
-      await openAuthedDocument(
-        `/biometric-enrollments/profile/${profileId}/certificate`,
-        `biometric-enrollment-${profileId}.pdf`,
-      );
-    } catch (err) {
-      notify.error(extractErrorMessage(err, 'Could not open the certificate.'));
-    } finally {
-      setPrinting(false);
-    }
-  }
-
   return (
     <Container size="md" py="md">
       <PageHeader
         title="Biometric Enrollment"
-        subtitle="Capture a fingerprint or face template for a registered seafarer, and print the enrollment slip."
+        subtitle="Capture a fingerprint or face template for a seafarer awaiting enrolment, then issue their BSID."
       />
 
       {!selected ? (
@@ -196,7 +188,7 @@ export function BiometricEnrollmentPage() {
             <Group justify="space-between">
               <div>
                 <Text fw={600}>{applicantName(selected)}</Text>
-                <Text fz="xs" c="dimmed" ff="monospace">{selected.seafarerNumber}</Text>
+                <Text fz="xs" c="dimmed" ff="monospace">{selected.registrationNumber}</Text>
               </div>
               <Button
                 variant="subtle"
@@ -260,18 +252,7 @@ export function BiometricEnrollmentPage() {
           </Card>
 
           <Card withBorder radius="md" p="md">
-            <Group justify="space-between" mb="sm">
-              <Text fz="sm" fw={600}>On file</Text>
-              <Button
-                variant="light"
-                size="xs"
-                leftSection={<IconPrinter size={14} />}
-                onClick={handlePrint}
-                loading={printing}
-              >
-                Print certificate
-              </Button>
-            </Group>
+            <Text fz="sm" fw={600} mb="sm">On file</Text>
             {isLoading ? (
               <Loader size="sm" />
             ) : (
diff --git a/apps/backoffice/src/app/features/seafarer-registration-review/pages/SeafarerRegistrationReviewPage.tsx b/apps/backoffice/src/app/features/seafarer-registration-review/pages/SeafarerRegistrationReviewPage.tsx
index 536367886..e6863fb11 100644
--- a/apps/backoffice/src/app/features/seafarer-registration-review/pages/SeafarerRegistrationReviewPage.tsx
+++ b/apps/backoffice/src/app/features/seafarer-registration-review/pages/SeafarerRegistrationReviewPage.tsx
@@ -63,8 +63,13 @@ export function SeafarerRegistrationReviewPage() {
   }
 
   const { registration, attachments } = data;
-  // Decided straight off the queue — no claim step.
-  const canDecide = registration.status === 'SUBMITTED';
+  // Decided straight off the queue — no claim step. AWAITING_BIOMETRICS is
+  // deliberately excluded: approval is blocked on a BSID that only exists once
+  // the applicant has been enrolled, so the decision is not the reviewer's to
+  // take yet. SUBMITTED stays decidable for files that predate the gate.
+  const awaitingBiometrics = registration.status === 'AWAITING_BIOMETRICS';
+  const canDecide =
+    registration.status === 'UNDER_REVIEW' || registration.status === 'SUBMITTED';
   const busy = approving || rejecting || requesting;
 
   async function run(action: () => Promise<unknown>, done: string) {
@@ -141,6 +146,18 @@ export function SeafarerRegistrationReviewPage() {
         }
       />
 
+      {awaitingBiometrics && (
+        <Alert
+          color="blue"
+          icon={<IconAlertTriangle size={16} />}
+          title="Awaiting biometric enrolment"
+          mb="md"
+        >
+          This registration cannot be decided yet. The applicant has to be
+          enrolled at a counter and issued a BSID first — the registration moves
+          to Under Review automatically once that happens.
+        </Alert>
+      )}
       {registration.status === 'RESUBMIT_REQUIRED' && (
         <Alert color="orange" icon={<IconAlertTriangle size={16} />} title="Awaiting the applicant's corrections" mb="md">
           {registration.reviewRemark}
diff --git a/libs/api/src/lib/features/seafarer-registration/seafarer-registration.constants.ts b/libs/api/src/lib/features/seafarer-registration/seafarer-registration.constants.ts
index f2fbf7c1d..1bc3c1103 100644
--- a/libs/api/src/lib/features/seafarer-registration/seafarer-registration.constants.ts
+++ b/libs/api/src/lib/features/seafarer-registration/seafarer-registration.constants.ts
@@ -130,6 +130,8 @@ export const SEAFARER_REGISTRATION_DOCUMENTS: {
 export const SEAFARER_REGISTRATION_STATUS_LABELS: Record<SeafarerRegistrationStatus, string> = {
   DRAFT: 'Draft',
   SUBMITTED: 'Submitted',
+  AWAITING_BIOMETRICS: 'Awaiting Biometrics',
+  UNDER_REVIEW: 'Under Review',
   RESUBMIT_REQUIRED: 'Corrections Requested',
   APPROVED: 'Approved',
   REJECTED: 'Rejected',
@@ -152,6 +154,8 @@ export const SEAFARER_REGISTRATION_STATUS_TONES: Record<
 > = {
   DRAFT: 'neutral',
   SUBMITTED: 'info',
+  AWAITING_BIOMETRICS: 'pending',
+  UNDER_REVIEW: 'info',
   RESUBMIT_REQUIRED: 'pending',
   APPROVED: 'success',
   REJECTED: 'danger',
diff --git a/libs/api/src/lib/features/seafarer-registration/seafarer-registration.types.ts b/libs/api/src/lib/features/seafarer-registration/seafarer-registration.types.ts
index be6414af5..76fb0ca1d 100644
--- a/libs/api/src/lib/features/seafarer-registration/seafarer-registration.types.ts
+++ b/libs/api/src/lib/features/seafarer-registration/seafarer-registration.types.ts
@@ -5,6 +5,12 @@ export type RankTier = 'ABOVE' | 'BELOW';
 
 export type SeafarerRegistrationStatus =
   | 'DRAFT'
+  // Filed, waiting on the counter-side biometric capture that produces the
+  // BSID approval is blocked on.
+  | 'AWAITING_BIOMETRICS'
+  // BSID issued — the file is a reviewer's to decide.
+  | 'UNDER_REVIEW'
+  // Retained for registrations filed before biometrics moved ahead of review.
   | 'SUBMITTED'
   | 'RESUBMIT_REQUIRED'
   | 'APPROVED'