diff --git a/apps/backoffice/src/app/features/certificate-requirements/components/FormSchemaTab.tsx b/apps/backoffice/src/app/features/certificate-requirements/components/FormSchemaTab.tsx
index f103b43d4..6f2933fd6 100644
--- a/apps/backoffice/src/app/features/certificate-requirements/components/FormSchemaTab.tsx
+++ b/apps/backoffice/src/app/features/certificate-requirements/components/FormSchemaTab.tsx
@@ -36,6 +36,7 @@ import { collectConditionTargets } from '../config/schema-paths';
 import { useRequirementActions } from '../hooks/useRequirementActions';
 import { FieldEditorDrawer } from './FieldEditorDrawer';
 import { SectionEditorDrawer } from './SectionEditorDrawer';
+import { StaffRolesCard } from './StaffRolesCard';
 
 function moveItem<T>(list: T[], index: number, direction: -1 | 1): T[] {
   const target = index + direction;
@@ -284,6 +285,8 @@ export function FormSchemaTab({ licenseType }: { licenseType: LicenseType }) {
         </Stack>
       )}
 
+      <StaffRolesCard licenseType={licenseType} />
+
       <SectionEditorDrawer
         opened={sectionDrawer !== null}
         onClose={() => setSectionDrawer(null)}
diff --git a/apps/backoffice/src/app/features/certificate-requirements/components/StaffRolesCard.tsx b/apps/backoffice/src/app/features/certificate-requirements/components/StaffRolesCard.tsx
new file mode 100644
index 000000000..3ae229549
--- /dev/null
+++ b/apps/backoffice/src/app/features/certificate-requirements/components/StaffRolesCard.tsx
@@ -0,0 +1,443 @@
+import { useEffect, useMemo, useState } from 'react';
+import {
+  ActionIcon,
+  Badge,
+  Button,
+  Card,
+  Checkbox,
+  Divider,
+  Drawer,
+  Group,
+  Modal,
+  NumberInput,
+  Stack,
+  Text,
+  TextInput,
+  Title,
+} from '@mantine/core';
+import { IconEdit, IconPlus, IconTrash } from '@tabler/icons-react';
+import { useTranslation } from 'react-i18next';
+import { BilingualInput, ModalFooter, PageLoader } from '@ema-platform/ui';
+import {
+  useCreateStaffRoleRequirementMutation,
+  useDeleteStaffRoleRequirementMutation,
+  useGetStaffRoleRequirementsQuery,
+  useLocalized,
+  useUpdateStaffRoleRequirementMutation,
+  type LicenseType,
+  type StaffEvidenceRequirement,
+  type StaffRoleRequirement,
+} from '@ema-platform/api';
+import { useRequirementActions } from '../hooks/useRequirementActions';
+
+const ROLE_KEY_PATTERN = /^[A-Za-z][A-Za-z0-9_]*$/;
+
+type Draft = Omit<StaffRoleRequirement, 'id' | 'licenseTypeId' | 'isActive'>;
+
+function emptyDraft(sortOrder: number): Draft {
+  return {
+    roleKey: '',
+    name: { en: '', am: '' },
+    minCount: 1,
+    maxCount: null,
+    requiresExperience: false,
+    minYearsExperience: null,
+    requiredEvidence: [],
+    sortOrder,
+  };
+}
+
+/**
+ * The staff a licence type demands, and the evidence each of them must
+ * supply — the wizard's Staff step, which lives in its own table rather than
+ * in `formSchema` and so had no editor at all: an administrator could see FF
+ * asking for two ERB-certified transit employees but could not change it
+ * without a re-seed.
+ *
+ * Rows save on confirm, like the document requirements tab — deliberately not
+ * folded into the schema draft above, whose "Save schema" button replaces one
+ * jsonb column in a single PUT.
+ */
+export function StaffRolesCard({ licenseType }: { licenseType: LicenseType }) {
+  const { t } = useTranslation();
+  const localized = useLocalized();
+  const run = useRequirementActions();
+
+  const { data, isLoading } = useGetStaffRoleRequirementsQuery();
+  const [createRole, { isLoading: creating }] = useCreateStaffRoleRequirementMutation();
+  const [updateRole, { isLoading: updating }] = useUpdateStaffRoleRequirementMutation();
+  const [deleteRole] = useDeleteStaffRoleRequirementMutation();
+
+  const [editing, setEditing] = useState<{ role: StaffRoleRequirement | null } | null>(null);
+  const [deleteTarget, setDeleteTarget] = useState<StaffRoleRequirement | null>(null);
+
+  const roles = useMemo(
+    () =>
+      (data?.items ?? [])
+        .filter((r) => r.licenseTypeId === licenseType.id)
+        .slice()
+        .sort((a, b) => a.sortOrder - b.sortOrder),
+    [data, licenseType.id],
+  );
+
+  async function handleSave(draft: Draft) {
+    const target = editing?.role;
+    const ok = await run(
+      () =>
+        target
+          ? updateRole({ id: target.id, ...draft }).unwrap()
+          : createRole({ ...draft, licenseTypeId: licenseType.id }).unwrap(),
+      target
+        ? t('certReq.staff.updated', 'Staff role updated')
+        : t('certReq.staff.created', 'Staff role added'),
+    );
+    if (ok) setEditing(null);
+  }
+
+  async function confirmDelete() {
+    if (!deleteTarget) return;
+    const ok = await run(
+      () => deleteRole(deleteTarget.id).unwrap(),
+      t('certReq.staff.deleted', 'Staff role removed'),
+    );
+    if (ok) setDeleteTarget(null);
+  }
+
+  return (
+    <Card withBorder radius="md" p="md">
+      <Group justify="space-between" align="flex-start" mb="sm">
+        <div>
+          <Title order={5}>{t('certReq.staff.title', 'Staff roles')}</Title>
+          <Text fz="xs" c="dimmed">
+            {t(
+              'certReq.staff.subtitle',
+              'The Staff step of this licence type: who the applicant must register and the evidence each of them uploads. Saved on confirm, separately from the sections above.',
+            )}
+          </Text>
+        </div>
+        <Button
+          size="xs"
+          variant="light"
+          leftSection={<IconPlus size={13} />}
+          onClick={() => setEditing({ role: null })}
+        >
+          {t('certReq.staff.add', 'Add staff role')}
+        </Button>
+      </Group>
+
+      {isLoading ? (
+        <PageLoader label={t('certReq.staff.loading', 'Loading staff roles…')} height={120} />
+      ) : roles.length === 0 ? (
+        <Text fz="sm" c="dimmed" ta="center" py="md">
+          {t('certReq.staff.empty', 'No staff roles — this licence type has no Staff step.')}
+        </Text>
+      ) : (
+        <Stack gap="xs">
+          {roles.map((role) => (
+            <Card key={role.id} withBorder radius="sm" p="xs" bg="var(--mantine-color-default-hover)">
+              <Group justify="space-between" wrap="nowrap">
+                <div style={{ minWidth: 0 }}>
+                  <Group gap={6}>
+                    <Text fz="sm" fw={600} truncate>{localized(role.name) || role.roleKey}</Text>
+                    <Badge size="xs" variant="light">
+                      {role.maxCount != null && role.maxCount === role.minCount
+                        ? t('certReq.staff.exactly', 'exactly {{n}}', { n: role.minCount })
+                        : t('certReq.staff.range', 'min {{min}}{{max}}', {
+                            min: role.minCount,
+                            max: role.maxCount != null ? ` · max ${role.maxCount}` : '',
+                          })}
+                    </Badge>
+                    {role.requiresExperience && (
+                      <Badge size="xs" color="violet" variant="light">
+                        {t('certReq.staff.experience', 'experience')}
+                        {role.minYearsExperience ? ` · ${role.minYearsExperience}y` : ''}
+                      </Badge>
+                    )}
+                  </Group>
+                  <Text fz="xs" c="dimmed" truncate>
+                    key: {role.roleKey}
+                    {role.requiredEvidence.length > 0 &&
+                      ` · ${role.requiredEvidence
+                        .map((e) => `${e.docKey}${e.mandatory ? '*' : ''}`)
+                        .join(', ')}`}
+                  </Text>
+                </div>
+                <Group gap={4} wrap="nowrap">
+                  <ActionIcon variant="subtle" color="blue" onClick={() => setEditing({ role })}>
+                    <IconEdit size={14} />
+                  </ActionIcon>
+                  <ActionIcon variant="subtle" color="red" onClick={() => setDeleteTarget(role)}>
+                    <IconTrash size={14} />
+                  </ActionIcon>
+                </Group>
+              </Group>
+            </Card>
+          ))}
+        </Stack>
+      )}
+
+      <StaffRoleEditorDrawer
+        opened={editing !== null}
+        onClose={() => setEditing(null)}
+        role={editing?.role ?? null}
+        nextSortOrder={roles.length + 1}
+        onSave={handleSave}
+        saving={creating || updating}
+      />
+
+      <Modal
+        opened={deleteTarget !== null}
+        onClose={() => setDeleteTarget(null)}
+        title={t('certReq.staff.delete', 'Delete staff role')}
+        size="sm"
+      >
+        <Stack gap="md">
+          <Text fz="sm">
+            {t('certReq.staff.deleteConfirm', 'Remove "{{name}}" from this licence type\'s Staff step?', {
+              name: deleteTarget ? localized(deleteTarget.name) || deleteTarget.roleKey : '',
+            })}
+          </Text>
+          <ModalFooter>
+            <Button variant="default" onClick={() => setDeleteTarget(null)}>
+              {t('certReq.cancel', 'Cancel')}
+            </Button>
+            <Button color="red" onClick={confirmDelete}>{t('certReq.delete', 'Delete')}</Button>
+          </ModalFooter>
+        </Stack>
+      </Modal>
+    </Card>
+  );
+}
+
+function StaffRoleEditorDrawer({
+  opened,
+  onClose,
+  role,
+  nextSortOrder,
+  onSave,
+  saving,
+}: {
+  opened: boolean;
+  onClose: () => void;
+  /** Null = adding a new role. */
+  role: StaffRoleRequirement | null;
+  nextSortOrder: number;
+  onSave: (draft: Draft) => void;
+  saving: boolean;
+}) {
+  const { t } = useTranslation();
+  const [draft, setDraft] = useState<Draft>(emptyDraft(nextSortOrder));
+  const [keyError, setKeyError] = useState<string | null>(null);
+  const isNew = !role;
+
+  useEffect(() => {
+    if (!opened) return;
+    setDraft(
+      role
+        ? {
+            roleKey: role.roleKey,
+            name: { ...role.name },
+            minCount: role.minCount,
+            maxCount: role.maxCount,
+            requiresExperience: role.requiresExperience,
+            minYearsExperience: role.minYearsExperience,
+            requiredEvidence: role.requiredEvidence.map((e) => ({ ...e, label: { ...e.label } })),
+            sortOrder: role.sortOrder,
+          }
+        : emptyDraft(nextSortOrder),
+    );
+    setKeyError(null);
+  }, [opened, role, nextSortOrder]);
+
+  function patchEvidence(index: number, patch: Partial<StaffEvidenceRequirement>) {
+    setDraft((d) => ({
+      ...d,
+      requiredEvidence: d.requiredEvidence.map((e, i) => (i === index ? { ...e, ...patch } : e)),
+    }));
+  }
+
+  function save() {
+    const roleKey = draft.roleKey.trim();
+    if (!ROLE_KEY_PATTERN.test(roleKey)) {
+      setKeyError(
+        t(
+          'certReq.staff.keyInvalid',
+          'Key must start with a letter and contain only letters, numbers, underscores',
+        ),
+      );
+      return;
+    }
+    if (!draft.name.en?.trim()) return;
+    // An evidence row with no docKey renders an upload slot nothing can be
+    // attached to, so it is dropped rather than saved half-filled.
+    onSave({
+      ...draft,
+      roleKey,
+      requiredEvidence: draft.requiredEvidence.filter((e) => e.docKey.trim()),
+    });
+  }
+
+  return (
+    <Drawer
+      opened={opened}
+      onClose={onClose}
+      position="right"
+      size="md"
+      title={
+        <Text fw={700}>
+          {isNew ? t('certReq.staff.add', 'Add staff role') : t('certReq.staff.edit', 'Edit staff role')}
+        </Text>
+      }
+    >
+      <Stack gap="md">
+        <TextInput
+          label={t('certReq.staff.roleKey', 'Role key')}
+          placeholder="TRANSIT_CUSTOMS"
+          required
+          value={draft.roleKey}
+          error={keyError}
+          disabled={!isNew}
+          description={
+            isNew
+              ? t('certReq.staff.roleKeyHelp', 'Letters, numbers and underscores only — identifies the role on submitted staff')
+              : t('certReq.staff.roleKeyLocked', 'Key cannot change once created — staff already registered reference it')
+          }
+          onChange={(e) => {
+            const { value } = e.currentTarget;
+            setDraft((d) => ({ ...d, roleKey: value }));
+          }}
+        />
+
+        <BilingualInput
+          label={t('certReq.staff.name', 'Role name')}
+          required
+          value={{ en: draft.name.en ?? '', am: draft.name.am ?? '' }}
+          onChange={(v) => setDraft((d) => ({ ...d, name: v }))}
+        />
+
+        <Group grow>
+          <NumberInput
+            label={t('certReq.staff.minCount', 'Minimum people')}
+            min={0}
+            value={draft.minCount}
+            onChange={(v) => setDraft((d) => ({ ...d, minCount: typeof v === 'number' ? v : 0 }))}
+            description={t('certReq.staff.minCountHelp', '0 makes the role optional')}
+          />
+          <NumberInput
+            label={t('certReq.staff.maxCount', 'Maximum people')}
+            min={0}
+            value={draft.maxCount ?? ''}
+            onChange={(v) => setDraft((d) => ({ ...d, maxCount: typeof v === 'number' ? v : null }))}
+            description={t('certReq.staff.maxCountHelp', 'Leave empty for no limit')}
+          />
+        </Group>
+
+        <Checkbox
+          label={t('certReq.staff.requiresExperience', 'Requires prior experience')}
+          checked={draft.requiresExperience}
+          onChange={(e) => {
+            const { checked } = e.currentTarget;
+            setDraft((d) => ({
+              ...d,
+              requiresExperience: checked,
+              minYearsExperience: checked ? d.minYearsExperience : null,
+            }));
+          }}
+        />
+
+        {draft.requiresExperience && (
+          <NumberInput
+            label={t('certReq.staff.minYears', 'Minimum years of experience')}
+            min={0}
+            value={draft.minYearsExperience ?? ''}
+            onChange={(v) =>
+              setDraft((d) => ({ ...d, minYearsExperience: typeof v === 'number' ? v : null }))
+            }
+          />
+        )}
+
+        <NumberInput
+          label={t('certReq.staff.sortOrder', 'Sort order')}
+          value={draft.sortOrder}
+          onChange={(v) => setDraft((d) => ({ ...d, sortOrder: typeof v === 'number' ? v : 0 }))}
+        />
+
+        <Divider label={t('certReq.staff.evidence', 'Required evidence')} labelPosition="left" />
+        <Text fz="xs" c="dimmed">
+          {t(
+            'certReq.staff.evidenceHelp',
+            'One upload slot per document, asked of every person registered in this role.',
+          )}
+        </Text>
+
+        {draft.requiredEvidence.map((evidence, i) => (
+          <Card key={i} withBorder radius="sm" p="xs">
+            <Stack gap="xs">
+              <Group gap="xs" wrap="nowrap" align="flex-end">
+                <TextInput
+                  size="xs"
+                  label={t('certReq.staff.docKey', 'Document key')}
+                  placeholder="cv"
+                  value={evidence.docKey}
+                  onChange={(e) => patchEvidence(i, { docKey: e.currentTarget.value })}
+                  style={{ flex: 1 }}
+                />
+                <BilingualInput
+                  size="xs"
+                  label={t('certReq.staff.docLabel', 'Label')}
+                  value={{ en: evidence.label.en ?? '', am: evidence.label.am ?? '' }}
+                  onChange={(v) => patchEvidence(i, { label: v })}
+                  style={{ flex: 2 }}
+                />
+                <Button
+                  size="xs"
+                  color="red"
+                  variant="subtle"
+                  px={6}
+                  onClick={() =>
+                    setDraft((d) => ({
+                      ...d,
+                      requiredEvidence: d.requiredEvidence.filter((_, j) => j !== i),
+                    }))
+                  }
+                >
+                  <IconTrash size={14} />
+                </Button>
+              </Group>
+              <Checkbox
+                size="xs"
+                label={t('certReq.staff.mandatory', 'Mandatory')}
+                checked={evidence.mandatory}
+                onChange={(e) => patchEvidence(i, { mandatory: e.currentTarget.checked })}
+              />
+            </Stack>
+          </Card>
+        ))}
+
+        <Button
+          size="xs"
+          variant="light"
+          leftSection={<IconPlus size={13} />}
+          onClick={() =>
+            setDraft((d) => ({
+              ...d,
+              requiredEvidence: [
+                ...d.requiredEvidence,
+                { docKey: '', label: { en: '', am: '' }, mandatory: true },
+              ],
+            }))
+          }
+        >
+          {t('certReq.staff.addEvidence', 'Add evidence')}
+        </Button>
+
+        <ModalFooter>
+          <Button variant="default" onClick={onClose}>{t('certReq.cancel', 'Cancel')}</Button>
+          <Button color="teal" loading={saving} onClick={save}>
+            {isNew ? t('certReq.staff.add', 'Add staff role') : t('certReq.saveChanges', 'Save changes')}
+          </Button>
+        </ModalFooter>
+      </Stack>
+    </Drawer>
+  );
+}
diff --git a/libs/api/src/lib/features/licensing/licensing-api.ts b/libs/api/src/lib/features/licensing/licensing-api.ts
index 7538b644b..9eb6330be 100644
--- a/libs/api/src/lib/features/licensing/licensing-api.ts
+++ b/libs/api/src/lib/features/licensing/licensing-api.ts
@@ -40,6 +40,7 @@ import type {
   SavedQueueView,
   SchemaIssue,
   ServiceKind,
+  StaffRoleRequirement,
   TemplateFieldPlacement,
   TemplateLogoPlacement,
   TemplatePageOptions,
@@ -99,6 +100,7 @@ const TAGS = [
   'PickupAppointment',
   'Department',
   'Rank',
+  'StaffRoleRequirement',
   // Owned by the personal-document slice; named here so declaring a mode of
   // operation can invalidate the vault, whose slots depend on it.
   'PersonalDocument',
@@ -366,6 +368,42 @@ export const licensingApi = baseApi
         invalidatesTags: (_r, error) => (error ? [] : [listTag('DocumentRequirement')]),
       }),
 
+      // ----------------------------------------------- staff role requirements
+      /**
+       * Every staff role requirement, filtered by licence type at the call
+       * site — same reasoning as `getDocumentRequirements`: small
+       * configuration data with no pagination need.
+       */
+      getStaffRoleRequirements: builder.query<Paginated<StaffRoleRequirement>, void>({
+        query: () => ({ url: '/staff-role-requirements' }),
+        providesTags: () => [listTag('StaffRoleRequirement')],
+      }),
+
+      createStaffRoleRequirement: builder.mutation<
+        StaffRoleRequirement,
+        Partial<StaffRoleRequirement> & { licenseTypeId: string; roleKey: string; name: StaffRoleRequirement['name'] }
+      >({
+        query: (body) => ({ url: '/staff-role-requirements', method: 'POST', body }),
+        invalidatesTags: (_r, error) => (error ? [] : [listTag('StaffRoleRequirement')]),
+      }),
+
+      updateStaffRoleRequirement: builder.mutation<
+        StaffRoleRequirement,
+        { id: string } & Partial<StaffRoleRequirement>
+      >({
+        query: ({ id, ...body }) => ({
+          url: `/staff-role-requirements/${id}`,
+          method: 'PUT',
+          body,
+        }),
+        invalidatesTags: (_r, error) => (error ? [] : [listTag('StaffRoleRequirement')]),
+      }),
+
+      deleteStaffRoleRequirement: builder.mutation<unknown, string>({
+        query: (id) => ({ url: `/staff-role-requirements/${id}`, method: 'DELETE' }),
+        invalidatesTags: (_r, error) => (error ? [] : [listTag('StaffRoleRequirement')]),
+      }),
+
       // --------------------------------------------------- departments & ranks
       /** Every department, for the admin editor. */
       getDepartments: builder.query<Paginated<Department>, void>({
@@ -1341,6 +1379,10 @@ export const {
   useCreateDocumentRequirementMutation,
   useUpdateDocumentRequirementMutation,
   useDeleteDocumentRequirementMutation,
+  useGetStaffRoleRequirementsQuery,
+  useCreateStaffRoleRequirementMutation,
+  useUpdateStaffRoleRequirementMutation,
+  useDeleteStaffRoleRequirementMutation,
   useGetDepartmentsQuery,
   useGetActiveDepartmentsQuery,
   useCreateDepartmentMutation,
diff --git a/libs/api/src/lib/features/licensing/licensing.types.ts b/libs/api/src/lib/features/licensing/licensing.types.ts
index fb0b16093..a1373d5f4 100644
--- a/libs/api/src/lib/features/licensing/licensing.types.ts
+++ b/libs/api/src/lib/features/licensing/licensing.types.ts
@@ -364,6 +364,7 @@ export interface StaffEvidenceRequirement {
 
 export interface StaffRoleRequirement {
   id: string;
+  licenseTypeId: string;
   roleKey: string;
   name: Bilingual;
   minCount: number;
@@ -372,6 +373,7 @@ export interface StaffRoleRequirement {
   minYearsExperience: number | null;
   requiredEvidence: StaffEvidenceRequirement[];
   sortOrder: number;
+  isActive: boolean;
 }
 
 export interface LicenseTypeRequirements {