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feat(auth): implement staff-triggered password-reset links

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This commit is contained in:
Nathnael
2026-07-20 11:20:50 +00:00
parent bed1208dee
commit 6420c72e89
21 changed files with 688 additions and 73 deletions
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123
apps/edr-freight-web/backoffice/src/components/customers/ResetPasswordAction.tsx
View File

@@ -1,5 +1,5 @@
import { Button, Modal, Radio, Stack, Text } from "@mantine/core";
import { useMutation } from "@tanstack/react-query";
import { Alert, Button, Loader, Modal, Radio, Stack, Text } from "@mantine/core";
import { useMutation, useQuery } from "@tanstack/react-query";
import { KeyRound } from "lucide-react";
import { useState } from "react";
@@ -10,32 +10,48 @@ import { api } from "@/services/api";
import type { Company, ResetChannel } from "@/types/customer";
export interface ResetPasswordActionProps {
company: Pick<Company, "id" | "email" | "phone">;
company: Pick<Company, "id">;
}
/**
* Staff-triggered password reset. Sends a one-time code to the customer's
* primary contact; the customer picks their own new password. No credential is
* ever shown to or handled by staff.
* Staff-triggered password reset. Sends a single-use link to the customer's
* primary contact; the customer opens it and picks their own new password. No
* credential is ever shown to or handled by staff.
*/
export default function ResetPasswordAction({ company }: ResetPasswordActionProps) {
export default function ResetPasswordAction({
company,
}: ResetPasswordActionProps) {
const { user } = useAuth();
const { toast } = useToast();
const [opened, setOpened] = useState(false);
const [channel, setChannel] = useState<ResetChannel>("phone");
const allowed = hasPermission(user, FREIGHT_PERMS.customers.resetPassword);
// The destination is the primary contact's IAM account, not the company
// record — those are different fields and routinely hold different values, so
// showing `company.phone` here would tell staff the wrong number. Only fetched
// once the modal is open.
const targetQuery = useQuery(
api.customers.resetTarget.queryOptions({
input: { companyId: company.id },
enabled: allowed && opened,
}),
);
const target = targetQuery.data;
const { mutate, isPending } = useMutation(
api.customers.resetPassword.mutationOptions({
onSuccess: (result) => {
setOpened(false);
toast({
title: "Reset code sent",
description: `The customer can now reset their password using the code sent to ${result.maskedTarget}.`,
title: "Reset link sent",
description: `The customer can set a new password using the link sent to ${result.maskedTarget}. It expires in 24 hours.`,
});
},
onError: (error) => {
toast({
title: "Could not send reset code",
title: "Could not send reset link",
description: error.message,
variant: "destructive",
});
@@ -43,7 +59,10 @@ export default function ResetPasswordAction({ company }: ResetPasswordActionProp
}),
);
if (!hasPermission(user, FREIGHT_PERMS.customers.resetPassword)) return null;
if (!allowed) return null;
const channelMissing =
!!target && (channel === "email" ? !target.email : !target.phone);
return (
<>
@@ -58,46 +77,66 @@ export default function ResetPasswordAction({ company }: ResetPasswordActionProp
<Modal
opened={opened}
onClose={() => setOpened(false)}
title="Send a password-reset code"
title="Send a password-reset link"
centered
>
<Stack gap="md">
<Text size="sm" c="dimmed">
We&apos;ll send a one-time code to this customer&apos;s primary contact.
They choose their own new password — you will not see it.
We&apos;ll send a single-use link to this customer&apos;s primary
contact. They choose their own new password — you will not see it.
The link expires in 24 hours.
</Text>
<Radio.Group
value={channel}
onChange={(v) => setChannel(v as ResetChannel)}
label="Send the code via"
>
<Stack gap="xs" mt="xs">
<Radio
value="phone"
label="SMS"
description={company.phone ?? "No phone on the company record"}
/>
<Radio
value="email"
label="Email"
description={company.email ?? "No email on the company record"}
/>
{targetQuery.isLoading ? (
<Stack align="center" py="md">
<Loader size="sm" />
</Stack>
</Radio.Group>
) : targetQuery.isError ? (
<Alert color="red" variant="light">
{targetQuery.error.message}
</Alert>
) : target ? (
<>
<Radio.Group
value={channel}
onChange={(v) => setChannel(v as ResetChannel)}
label={`Send the link to ${target.name || "the primary contact"} via`}
>
<Stack gap="xs" mt="xs">
<Radio
value="phone"
label="SMS"
disabled={!target.phone}
description={
target.phone ?? "No phone number on this account"
}
/>
<Radio
value="email"
label="Email"
disabled={!target.email}
description={
target.email ?? "No email address on this account"
}
/>
</Stack>
</Radio.Group>
<Text size="xs" c="dimmed">
The code goes to the primary contact&apos;s own email or phone, which
may differ from the company contact details shown above.
</Text>
<Text size="xs" c="dimmed">
These are the primary contact&apos;s own login details, which may
differ from the company contact details on the profile.
</Text>
<Button
color="edr-green"
loading={isPending}
onClick={() => mutate({ companyId: company.id, channel })}
>
Send reset code
</Button>
<Button
color="edr-green"
loading={isPending}
disabled={channelMissing}
onClick={() => mutate({ companyId: company.id, channel })}
>
Send reset link
</Button>
</>
) : null}
</Stack>
</Modal>
</>

2
apps/edr-freight-web/backoffice/src/constants/QUERY_KEYS.ts
View File

@@ -38,6 +38,8 @@ export const QUERY_KEYS = {
documents: (id: string) =>
["customers", "detail", id, "documents"] as const,
payments: (id: string) => ["customers", "detail", id, "payments"] as const,
resetTarget: (id: string) =>
["customers", "detail", id, "reset-target"] as const,
changeRequests: (id: string) =>
["customers", "detail", id, "change-requests"] as const,
},

2
apps/edr-freight-web/backoffice/src/constants/URLS.ts
View File

@@ -88,6 +88,8 @@ export const URL_CONSTANTS = {
`/payments/by-company/${id}/customer-view`,
RESET_PASSWORD: (companyId: string) =>
`/backoffice/customers/${companyId}/reset-password`,
RESET_TARGET: (companyId: string) =>
`/backoffice/customers/${companyId}/reset-target`,
},
BILLING: {

8
apps/edr-freight-web/backoffice/src/services/api.ts
View File

@@ -10,6 +10,7 @@ import type {
CustomerBooking,
CustomerDocument,
CustomerPayment,
CustomerResetTarget,
PaginatedCompanies,
ProfileStatus,
ResetChannel,
@@ -2581,6 +2582,13 @@ export const api = {
({ id }) => QUERY_KEYS.CUSTOMERS.payments(id),
),
resetTarget: endpoint<{ companyId: string }, CustomerResetTarget>(
"customers",
"resetTarget",
({ companyId }) => customersService.resetTarget(companyId),
({ companyId }) => QUERY_KEYS.CUSTOMERS.resetTarget(companyId),
),
resetPassword: endpoint<
{ companyId: string; channel: ResetChannel },
ResetPasswordResult

17
apps/edr-freight-web/backoffice/src/services/customers.service.ts
View File

@@ -9,6 +9,7 @@ import type {
CustomerBooking,
CustomerDocument,
CustomerPayment,
CustomerResetTarget,
PaginatedCompanies,
ProfileStatus,
ResetChannel,
@@ -89,8 +90,20 @@ export const customersService = {
},
/**
* Send a password-reset code to the company's primary contact. Staff never
* receive a credential — the customer sets their own password from the code.
* The IAM account a reset link would go to. Read before offering the action
* so staff see the credentials the link actually reaches, not the company's
* business contact details.
*/
resetTarget(companyId: string): Promise<CustomerResetTarget> {
return apiClient
.get<CustomerResetTarget>(URL_CONSTANTS.COMPANIES.RESET_TARGET(companyId))
.then((r) => r.data);
},
/**
* Send a password-reset link to the company's primary contact. Staff never
* receive a credential — the customer opens the link and sets their own
* password.
*/
resetPassword(
companyId: string,

18
apps/edr-freight-web/backoffice/src/types/customer.ts
View File

@@ -110,13 +110,27 @@ export interface CompanyChangeRequest {
updatedAt: string;
}
/** The channel a customer's password-reset code is delivered over. */
/** The channel a customer's password-reset link is delivered over. */
export type ResetChannel = "email" | "phone";
export interface ResetPasswordResult {
channel: ResetChannel;
/** Where the code went, e.g. `+251•••4821` — safe to show to staff. */
/** Where the link went, e.g. `+251•••4821` — safe to show to staff. */
maskedTarget: string;
/** ISO timestamp after which the link stops working. */
expiresAt: string;
}
/**
* The IAM account a reset link would reach — the company's primary contact.
* Distinct from `Company.email` / `Company.phone`, which are business contact
* details and routinely differ from the credentials the customer logs in with.
*/
export interface CustomerResetTarget {
userId: string;
name: string;
email: string | null;
phone: string | null;
}
/** Mirrors backend `Company` (+ its `companyProfiles`). */

6
apps/edr-freight-web/portal/src/App.tsx
View File

@@ -35,6 +35,7 @@ import MyPortalPage from "./pages/MyPortalPage";
import MySignaturePage from "./pages/MySignaturePage";
import SettingsPage from "./pages/SettingsPage";
import ForgotPasswordPage from "./pages/accounts/ForgotPasswordPage";
import ResetPasswordLinkPage from "./pages/accounts/ResetPasswordLinkPage";
import LoginPage from "./pages/accounts/LoginPage";
import SetPasswordPage from "./pages/accounts/SetPasswordPage";
import SignupPage from "./pages/accounts/SignupPage";
@@ -265,6 +266,11 @@ const App = () => {
<Route path="/forgot-password" element={<ForgotPasswordPage />} />
</Route>
{/* Staff-issued reset links land here. Deliberately outside
RedirectIfAuthed: a customer with a stale session still needs the link
to work, and the token — not the session — is what authorises it. */}
<Route path="/reset-password" element={<ResetPasswordLinkPage />} />
{/* Signup-flow pages; reached while a session already exists */}
<Route path="/otp" element={<VerificationOtpPage />} />
<Route path="/set-password" element={<SetPasswordPage />} />

1
apps/edr-freight-web/portal/src/components/errors/ApiErrorModal.tsx
View File

@@ -31,6 +31,7 @@ const EXCLUDED_PATH_PATTERNS = [
/^\/forgot-password/,
/^\/otp/,
/^\/set-password/,
/^\/reset-password/,
/warehouse/i,
/first-mile/i,
/last-mile/i,

1
apps/edr-freight-web/portal/src/constants/URLS.ts
View File

@@ -8,6 +8,7 @@ export const URL_CONSTANTS = {
CHANGE_PASSWORD: "/api/auth/change-password",
FORGOT_PASSWORD_REQUEST: "/api/auth/forgot-password/request",
FORGOT_PASSWORD_VERIFY: "/api/auth/forgot-password/verify",
FORGOT_PASSWORD_RESOLVE_LINK: "/api/auth/forgot-password/resolve-link",
},
USERS: {

208
apps/edr-freight-web/portal/src/pages/accounts/ResetPasswordLinkPage.tsx Normal file
View File

@@ -0,0 +1,208 @@
import { type FormEvent, useEffect, useState } from "react";
import { Alert, Button, Loader, PasswordInput, Stack } from "@mantine/core";
import { AlertCircle, KeyRound } from "lucide-react";
import { Link, useNavigate, useSearchParams } from "react-router-dom";
import AuthShell from "@/components/auth/AuthShell";
import PasswordChecklist from "@/components/auth/PasswordChecklist";
import { api } from "@/services/api";
import type { ResetLinkAccount } from "@/types/auth";
import { meetsAllRequirements } from "@/utils/passwordSchema";
import { extractApiError } from "@/utils/result";
/**
* Lands the password-reset link a staff member sends from the backoffice
* (`/reset-password?uid=…&token=…`).
*
* The link itself is the proof of possession — it was delivered to the address
* on the account — so there is no code to type. The token is validated before
* the form appears, which is what lets an expired link say so up front instead
* of after a password has been chosen.
*/
export default function ResetPasswordLinkPage() {
const navigate = useNavigate();
const [params] = useSearchParams();
const userId = params.get("uid") ?? "";
const token = params.get("token") ?? "";
const [account, setAccount] = useState<ResetLinkAccount | null>(null);
const [checking, setChecking] = useState(true);
const [linkError, setLinkError] = useState<string | null>(null);
const [password, setPassword] = useState("");
const [confirmPassword, setConfirmPassword] = useState("");
const [submitting, setSubmitting] = useState(false);
const [error, setError] = useState<string | null>(null);
useEffect(() => {
if (!userId || !token) {
setLinkError(
"This password-reset link is incomplete. Open the full link from your email or SMS.",
);
setChecking(false);
return;
}
let cancelled = false;
api.auth.resolveResetLink
.call({ userId, token })
.then((resolved) => {
if (!cancelled) setAccount(resolved);
})
.catch((err) => {
if (!cancelled) setLinkError(extractApiError(err).message);
})
.finally(() => {
if (!cancelled) setChecking(false);
});
return () => {
cancelled = true;
};
}, [userId, token]);
const handleSubmit = async (event: FormEvent<HTMLFormElement>) => {
event.preventDefault();
setError(null);
if (!account) return;
if (password !== confirmPassword) {
setError("Passwords do not match.");
return;
}
setSubmitting(true);
try {
await api.auth.resetPassword.call({
userId: account.userId,
// Resolved server-side from the token — the account holder never types
// an identifier, so there is nothing here to get wrong.
email: account.identifier,
verificationCode: account.verificationCode,
newPassword: password,
confirmPassword,
});
navigate("/login", { replace: true, state: { passwordReset: true } });
} catch (err) {
setError(extractApiError(err).message);
} finally {
setSubmitting(false);
}
};
return (
<AuthShell
tagline="Set a new password"
taglineBody="Choose a new password for your EDR Freight account."
>
<div className="flex w-full flex-col">
<div className="mb-1 flex justify-center">
<span className="flex h-12 w-12 items-center justify-center rounded-full bg-primary/10 text-primary">
<KeyRound size={22} />
</span>
</div>
<div className="mb-4 mt-3 space-y-1.5 text-center sm:mb-5">
<h1 className="text-xl font-bold tracking-tight text-gray-900 sm:text-2xl">
Choose a new password
</h1>
<p className="text-sm leading-relaxed text-gray-500">
{checking
? "Checking your reset link…"
: account
? `Resetting the password for ${account.maskedIdentifier}.`
: "This link can no longer be used."}
</p>
</div>
{checking ? (
<div className="flex justify-center py-6">
<Loader size="sm" />
</div>
) : null}
{!checking && linkError ? (
<Stack gap="md">
<Alert color="red" variant="light" icon={<AlertCircle size={18} />}>
{linkError}
</Alert>
<Button
color="edr-green"
fullWidth
onClick={() => navigate("/forgot-password")}
>
Request a new link
</Button>
<p className="text-center text-sm text-gray-500">
Remembered it?{" "}
<Link
to="/login"
className="font-semibold text-primary hover:underline"
>
Back to sign in
</Link>
</p>
</Stack>
) : null}
{!checking && account ? (
<form onSubmit={handleSubmit} className="flex w-full flex-col">
<Stack gap="md">
<div>
<PasswordInput
label="New password"
placeholder="Create a strong password"
autoComplete="new-password"
required
disabled={submitting}
value={password}
onChange={(event) => setPassword(event.target.value)}
/>
<PasswordChecklist value={password} />
</div>
<PasswordInput
label="Confirm new password"
placeholder="Re-enter your password"
autoComplete="new-password"
required
disabled={submitting}
error={
confirmPassword && confirmPassword !== password
? "Passwords do not match"
: undefined
}
value={confirmPassword}
onChange={(event) => setConfirmPassword(event.target.value)}
/>
{error ? (
<Alert
color="red"
variant="light"
icon={<AlertCircle size={18} />}
>
{error}
</Alert>
) : null}
<Button
type="submit"
color="edr-green"
fullWidth
loading={submitting}
disabled={
submitting ||
!meetsAllRequirements(password) ||
password !== confirmPassword
}
>
Reset password
</Button>
</Stack>
</form>
) : null}
</div>
</AuthShell>
);
}

7
apps/edr-freight-web/portal/src/services/api.ts
View File

@@ -81,7 +81,9 @@ import type {
SignupResponse,
ForgotPasswordRequestPayload,
ForgotPasswordVerifyPayload,
ResetLinkAccount,
ResetTicket,
ResolveResetLinkPayload,
SendContactOtpPayload,
SendContactOtpResponse,
UpdateAccountNamePayload,
@@ -130,6 +132,11 @@ export const api = {
"verifyPasswordResetOtp",
authService.verifyPasswordResetOtp,
),
resolveResetLink: endpoint<ResolveResetLinkPayload, ResetLinkAccount>(
"auth",
"resolveResetLink",
authService.resolveResetLink,
),
resetPassword: endpoint<SetPasswordPayload, void>(
"auth",
"resetPassword",

15
apps/edr-freight-web/portal/src/services/auth.service.ts
View File

@@ -11,7 +11,9 @@ import type {
LoginResponse,
OtpPayload,
OtpResponse,
ResetLinkAccount,
ResetTicket,
ResolveResetLinkPayload,
SendContactOtpPayload,
SendContactOtpResponse,
SetPasswordPayload,
@@ -79,6 +81,19 @@ export const authService = {
return { userId: res.data.userId, verificationCode: res.data.verificationCode };
},
/**
* Validate a staff-issued reset link before showing the password form, and
* pick up the ticket it carries. Rejected links (expired, already spent) fail
* here rather than after the customer has typed a new password.
*/
resolveResetLink: async (body: ResolveResetLinkPayload) => {
const res = await client.post<ResetLinkAccount>(
URL_CONSTANTS.AUTH.FORGOT_PASSWORD_RESOLVE_LINK,
body,
);
return res.data;
},
/**
* Spend the reset ticket. Distinct from `setPassword` above, which the
* authenticated post-signup flow drives through `useAuth` — this one carries

15
apps/edr-freight-web/portal/src/types/auth.ts
View File

@@ -121,6 +121,21 @@ export interface ResetTicket {
verificationCode: string;
}
/** The `uid` / `token` pair carried by a staff-issued password-reset link. */
export interface ResolveResetLinkPayload {
userId: string;
token: string;
}
/**
* A validated reset link. Carries the identifier IAM matches the account on, so
* the customer never has to type one — plus a masked copy safe to display.
*/
export interface ResetLinkAccount extends ResetTicket {
identifier: string;
maskedIdentifier: string;
}
export interface GenerateVerificationCodePayload {
email: string;
phoneNumber: string;