Adding more functionalities for all the license types

apps/backoffice/src/app/features/coc-queue/pages/CoCQueuePage.tsx

@@ -1,21 +0,0 @@
-import { Container } from '@mantine/core';
-import { FeatureUnavailable } from '@ema-platform/ui';
-
-/**
- * Placeholder until this feature has a backend.
- *
- * This page previously rendered hardcoded sample records, which were
- * indistinguishable from real ones.
- */
-export function CoCQueuePage() {
-  return (
-    <Container size="lg" py="xl">
-      <FeatureUnavailable
-        title="CoC / CoP queue"
-        description="Certificate of Competency review is not connected to the backend yet."
-      />
-    </Container>
-  );
-}
-
-export default CoCQueuePage;

apps/backoffice/src/app/features/coc-queue/pages/CoCReviewPage.tsx

@@ -1,21 +0,0 @@
-import { Container } from '@mantine/core';
-import { FeatureUnavailable } from '@ema-platform/ui';
-
-/**
- * Placeholder until this feature has a backend.
- *
- * This page previously rendered hardcoded sample records, which were
- * indistinguishable from real ones.
- */
-export function CoCReviewPage() {
-  return (
-    <Container size="lg" py="xl">
-      <FeatureUnavailable
-        title="CoC / CoP review"
-        description="Certificate of Competency review is not connected to the backend yet."
-      />
-    </Container>
-  );
-}
-
-export default CoCReviewPage;

apps/backoffice/src/app/features/exam/api/exam-api.ts

@@ -5,6 +5,12 @@ import type {
   CreateExamPayload,
   UpdateExamPayload,
   AssignQuestionsPayload,
+  RandomQuestionsPayload,
+  ExamRegistration,
+  RecordAttendancePayload,
+  ExamIncident,
+  CreateIncidentPayload,
+  ResolveIncidentPayload,
 } from '../types/exam';
 
 const examApi = baseApi.injectEndpoints({
@@ -41,6 +47,49 @@ const examApi = baseApi.injectEndpoints({
       }),
       invalidatesTags: ['Api'],
     }),
+    /** Server-side draw from the approved bank (US-EXAM-005). */
+    selectRandomQuestions: builder.mutation<Exam, RandomQuestionsPayload>({
+      query: ({ examId, count }) => ({
+        url: `/exams/${examId}/questions/random`,
+        method: 'POST',
+        body: { count },
+      }),
+      invalidatesTags: ['Api'],
+    }),
+    // --- Candidates and attendance (US-EXAM-007/009) ---------------------
+    getExamRegistrations: builder.query<ExamRegistration[], string>({
+      query: (examId) => `/exams/${examId}/registrations`,
+      providesTags: ['Api'],
+    }),
+    recordAttendance: builder.mutation<ExamRegistration, RecordAttendancePayload>({
+      query: ({ registrationId, ...body }) => ({
+        url: `/exams/registrations/${registrationId}/attendance`,
+        method: 'POST',
+        body,
+      }),
+      invalidatesTags: ['Api'],
+    }),
+    // --- Session incidents (US-EXAM-010) ---------------------------------
+    getExamIncidents: builder.query<ExamIncident[], string>({
+      query: (examId) => `/exams/${examId}/incidents`,
+      providesTags: ['Api'],
+    }),
+    recordIncident: builder.mutation<ExamIncident, CreateIncidentPayload>({
+      query: ({ examId, ...body }) => ({
+        url: `/exams/${examId}/incidents`,
+        method: 'POST',
+        body,
+      }),
+      invalidatesTags: ['Api'],
+    }),
+    resolveIncident: builder.mutation<ExamIncident, ResolveIncidentPayload>({
+      query: ({ incidentId, ...body }) => ({
+        url: `/exams/incidents/${incidentId}/resolve`,
+        method: 'POST',
+        body,
+      }),
+      invalidatesTags: ['Api'],
+    }),
   }),
   overrideExisting: false,
 });
@@ -52,4 +101,10 @@ export const {
   useUpdateExamMutation,
   useDeleteExamMutation,
   useAssignQuestionsMutation,
+  useSelectRandomQuestionsMutation,
+  useGetExamRegistrationsQuery,
+  useRecordAttendanceMutation,
+  useGetExamIncidentsQuery,
+  useRecordIncidentMutation,
+  useResolveIncidentMutation,
 } = examApi;

apps/backoffice/src/app/features/exam/components/ExamCandidatesPanel.tsx

@@ -0,0 +1,215 @@
+import { useState } from 'react';
+import { useTranslation } from 'react-i18next';
+import {
+  Alert,
+  Badge,
+  Button,
+  Group,
+  Modal,
+  Paper,
+  Select,
+  Stack,
+  Table,
+  Text,
+  Textarea,
+  Title,
+} from '@mantine/core';
+import { IconInfoCircle, IconUserCheck } from '@tabler/icons-react';
+import { notify } from '@ema-platform/ui';
+import { extractErrorMessage } from '@ema-platform/api';
+import {
+  useGetExamRegistrationsQuery,
+  useRecordAttendanceMutation,
+} from '../api/exam-api';
+import type { AttendanceStatus, ExamRegistration } from '../types/exam';
+
+const ATTENDANCE_COLOR: Record<AttendanceStatus, string> = {
+  REGISTERED: 'gray',
+  PRESENT: 'teal',
+  LATE: 'yellow',
+  ABSENT: 'red',
+  WITHDRAWN: 'orange',
+  DISQUALIFIED: 'red',
+};
+
+/** Rulings that end the sitting, and so must be explained (US-EXAM-009). */
+const NEEDS_REMARK: AttendanceStatus[] = ['WITHDRAWN', 'DISQUALIFIED'];
+
+const OPTIONS: AttendanceStatus[] = [
+  'PRESENT',
+  'LATE',
+  'ABSENT',
+  'WITHDRAWN',
+  'DISQUALIFIED',
+];
+
+/**
+ * The invigilator's register for one session (US-EXAM-009).
+ *
+ * Marking a paper later depends on what is recorded here: an absent,
+ * withdrawn or disqualified candidate has no result to enter.
+ */
+export function ExamCandidatesPanel({ examId }: { examId: string }) {
+  const { t } = useTranslation();
+  const { data: registrations, isError } = useGetExamRegistrationsQuery(examId);
+  const [recordAttendance, { isLoading }] = useRecordAttendanceMutation();
+  const [target, setTarget] = useState<ExamRegistration | null>(null);
+  const [status, setStatus] = useState<AttendanceStatus>('PRESENT');
+  const [remark, setRemark] = useState('');
+
+  const candidateName = (registration: ExamRegistration) =>
+    [
+      registration.profile?.firstName,
+      registration.profile?.middleName,
+      registration.profile?.lastName,
+    ]
+      .filter(Boolean)
+      .join(' ') || registration.profileId.slice(0, 8);
+
+  const save = async () => {
+    if (!target) return;
+    if (NEEDS_REMARK.includes(status) && !remark.trim()) {
+      notify.error(t('exam.candidates.remarkRequired'));
+      return;
+    }
+    try {
+      await recordAttendance({
+        registrationId: target.id,
+        status,
+        remark: remark.trim() || undefined,
+      }).unwrap();
+      notify.success(t('exam.candidates.recorded'));
+      setTarget(null);
+      setRemark('');
+    } catch (error) {
+      notify.error(extractErrorMessage(error, t('exam.incidents.error')));
+    }
+  };
+
+  // Officers without the invigilation permission simply do not see the
+  // register; the endpoint refuses them and there is nothing to show.
+  if (isError) return null;
+
+  return (
+    <Paper withBorder radius="lg" p="lg">
+      <Title order={5} mb="md">
+        {t('exam.candidates.section')}
+      </Title>
+      {(registrations ?? []).length === 0 ? (
+        <Alert color="gray" icon={<IconInfoCircle size={16} />}>
+          {t('exam.candidates.none')}
+        </Alert>
+      ) : (
+        <Table striped highlightOnHover>
+          <Table.Thead>
+            <Table.Tr>
+              <Table.Th>{t('exam.candidates.admission')}</Table.Th>
+              <Table.Th>{t('exam.candidates.name')}</Table.Th>
+              <Table.Th>{t('exam.candidates.attempt')}</Table.Th>
+              <Table.Th>{t('exam.candidates.attendance')}</Table.Th>
+              <Table.Th>{t('exam.candidates.remark')}</Table.Th>
+              <Table.Th />
+            </Table.Tr>
+          </Table.Thead>
+          <Table.Tbody>
+            {(registrations ?? []).map((registration) => (
+              <Table.Tr key={registration.id}>
+                <Table.Td>
+                  <Text fz="sm" ff="monospace" fw={600}>
+                    {registration.admissionNumber}
+                  </Text>
+                </Table.Td>
+                <Table.Td>
+                  <Text fz="sm">{candidateName(registration)}</Text>
+                </Table.Td>
+                <Table.Td>
+                  <Badge
+                    size="sm"
+                    variant="light"
+                    color={registration.kind === 'RETAKE' ? 'orange' : 'blue'}
+                  >
+                    {registration.kind === 'RETAKE'
+                      ? t('exam.candidates.retake', { n: registration.attemptNumber })
+                      : t('exam.candidates.firstSitting')}
+                  </Badge>
+                </Table.Td>
+                <Table.Td>
+                  <Badge
+                    size="sm"
+                    variant="light"
+                    color={ATTENDANCE_COLOR[registration.attendanceStatus] ?? 'gray'}
+                  >
+                    {t(`exam.attendance.${registration.attendanceStatus}`)}
+                  </Badge>
+                </Table.Td>
+                <Table.Td>
+                  <Text fz="xs" c="dimmed" maw={220} lineClamp={2}>
+                    {registration.attendanceRemark ?? '—'}
+                  </Text>
+                </Table.Td>
+                <Table.Td>
+                  <Button
+                    size="compact-xs"
+                    variant="light"
+                    leftSection={<IconUserCheck size={12} />}
+                    onClick={() => {
+                      setTarget(registration);
+                      setStatus(
+                        registration.attendanceStatus === 'REGISTERED'
+                          ? 'PRESENT'
+                          : registration.attendanceStatus,
+                      );
+                      setRemark(registration.attendanceRemark ?? '');
+                    }}
+                  >
+                    {t('exam.candidates.record')}
+                  </Button>
+                </Table.Td>
+              </Table.Tr>
+            ))}
+          </Table.Tbody>
+        </Table>
+      )}
+
+      <Modal
+        opened={Boolean(target)}
+        onClose={() => setTarget(null)}
+        title={t('exam.candidates.attendance')}
+        size="md"
+        radius="lg"
+      >
+        <Stack gap="sm">
+          <Text fz="sm" fw={500}>
+            {target ? candidateName(target) : ''} · {target?.admissionNumber}
+          </Text>
+          <Select
+            label={t('exam.candidates.attendance')}
+            data={OPTIONS.map((value) => ({
+              value,
+              label: t(`exam.attendance.${value}`),
+            }))}
+            value={status}
+            onChange={(value) => setStatus((value as AttendanceStatus) ?? 'PRESENT')}
+            size="sm"
+          />
+          <Textarea
+            label={t('exam.candidates.remark')}
+            minRows={2}
+            autosize
+            value={remark}
+            onChange={(event) => setRemark(event.currentTarget.value)}
+            required={NEEDS_REMARK.includes(status)}
+          />
+          <Group justify="flex-end">
+            <Button variant="default" size="sm" onClick={() => setTarget(null)}>
+              {t('exam.cancel')}
+            </Button>
+            <Button size="sm" loading={isLoading} onClick={save}>
+              {t('exam.candidates.record')}
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+    </Paper>
+  );
+}

apps/backoffice/src/app/features/exam/components/ExamIncidentsPanel.tsx

@@ -0,0 +1,300 @@
+import { useState } from 'react';
+import { useTranslation } from 'react-i18next';
+import {
+  Alert,
+  Badge,
+  Button,
+  Group,
+  Modal,
+  Paper,
+  Select,
+  Stack,
+  Table,
+  Text,
+  Textarea,
+  Title,
+} from '@mantine/core';
+import { IconAlertTriangle, IconInfoCircle, IconPlus } from '@tabler/icons-react';
+import { notify } from '@ema-platform/ui';
+import { extractErrorMessage } from '@ema-platform/api';
+import {
+  useGetExamIncidentsQuery,
+  useGetExamRegistrationsQuery,
+  useRecordIncidentMutation,
+  useResolveIncidentMutation,
+} from '../api/exam-api';
+import type {
+  ExamIncident,
+  ExamIncidentStatus,
+  ExamIncidentType,
+} from '../types/exam';
+
+const TYPES: ExamIncidentType[] = [
+  'MISCONDUCT',
+  'TECHNICAL_FAILURE',
+  'MEDICAL',
+  'ADMINISTRATIVE',
+  'OTHER',
+];
+
+const STATUS_COLOR: Record<ExamIncidentStatus, string> = {
+  OPEN: 'red',
+  UNDER_REVIEW: 'yellow',
+  RESOLVED: 'teal',
+  DISMISSED: 'gray',
+};
+
+/**
+ * The session incident log (US-EXAM-010). Invigilators file entries during the
+ * sitting; a supervisor closes each one with a written ruling that stays on
+ * the record beside the original report.
+ */
+export function ExamIncidentsPanel({ examId }: { examId: string }) {
+  const { t } = useTranslation();
+  const { data: incidents, isError } = useGetExamIncidentsQuery(examId);
+  const { data: registrations } = useGetExamRegistrationsQuery(examId);
+  const [recordIncident, { isLoading: isFiling }] = useRecordIncidentMutation();
+  const [resolveIncident, { isLoading: isResolving }] = useResolveIncidentMutation();
+
+  const [addOpen, setAddOpen] = useState(false);
+  const [type, setType] = useState<ExamIncidentType>('MISCONDUCT');
+  const [registrationId, setRegistrationId] = useState<string | null>(null);
+  const [description, setDescription] = useState('');
+
+  const [resolveTarget, setResolveTarget] = useState<ExamIncident | null>(null);
+  const [outcome, setOutcome] = useState<'RESOLVED' | 'DISMISSED'>('RESOLVED');
+  const [resolution, setResolution] = useState('');
+
+  const candidateOptions = (registrations ?? []).map((registration) => ({
+    value: registration.id,
+    label: `${registration.admissionNumber} — ${[
+      registration.profile?.firstName,
+      registration.profile?.lastName,
+    ]
+      .filter(Boolean)
+      .join(' ')}`,
+  }));
+
+  const file = async () => {
+    if (!description.trim()) {
+      notify.error(t('exam.incidents.description'));
+      return;
+    }
+    try {
+      await recordIncident({
+        examId,
+        type,
+        registrationId: registrationId ?? undefined,
+        description: description.trim(),
+      }).unwrap();
+      notify.success(t('exam.incidents.filed'));
+      setAddOpen(false);
+      setDescription('');
+      setRegistrationId(null);
+    } catch (error) {
+      notify.error(extractErrorMessage(error, t('exam.incidents.error')));
+    }
+  };
+
+  const close = async () => {
+    if (!resolveTarget || !resolution.trim()) {
+      notify.error(t('exam.incidents.resolution'));
+      return;
+    }
+    try {
+      await resolveIncident({
+        incidentId: resolveTarget.id,
+        outcome,
+        resolution: resolution.trim(),
+      }).unwrap();
+      notify.success(t('exam.incidents.resolved'));
+      setResolveTarget(null);
+      setResolution('');
+    } catch (error) {
+      notify.error(extractErrorMessage(error, t('exam.incidents.error')));
+    }
+  };
+
+  // Hidden entirely from officers without the incident permission — the
+  // endpoint refuses them, so there is nothing to render.
+  if (isError) return null;
+
+  return (
+    <Paper withBorder radius="lg" p="lg">
+      <Group justify="space-between" mb="md">
+        <Title order={5}>{t('exam.incidents.section')}</Title>
+        <Button
+          size="xs"
+          variant="light"
+          color="orange"
+          leftSection={<IconPlus size={14} />}
+          onClick={() => setAddOpen(true)}
+        >
+          {t('exam.incidents.add')}
+        </Button>
+      </Group>
+
+      {(incidents ?? []).length === 0 ? (
+        <Alert color="gray" icon={<IconInfoCircle size={16} />}>
+          {t('exam.incidents.none')}
+        </Alert>
+      ) : (
+        <Table striped>
+          <Table.Thead>
+            <Table.Tr>
+              <Table.Th>{t('exam.incidents.type')}</Table.Th>
+              <Table.Th>{t('exam.incidents.candidate')}</Table.Th>
+              <Table.Th>{t('exam.incidents.description')}</Table.Th>
+              <Table.Th>{t('exam.incidents.occurred')}</Table.Th>
+              <Table.Th>{t('exam.incidents.status')}</Table.Th>
+              <Table.Th />
+            </Table.Tr>
+          </Table.Thead>
+          <Table.Tbody>
+            {(incidents ?? []).map((incident) => (
+              <Table.Tr key={incident.id}>
+                <Table.Td>
+                  <Badge size="sm" variant="light" color="orange">
+                    {t(`exam.incidentType.${incident.type}`)}
+                  </Badge>
+                </Table.Td>
+                <Table.Td>
+                  <Text fz="xs">
+                    {incident.registration?.admissionNumber ??
+                      t('exam.incidents.wholeRoom')}
+                  </Text>
+                </Table.Td>
+                <Table.Td>
+                  <Text fz="xs" maw={260} lineClamp={2}>
+                    {incident.description}
+                  </Text>
+                  {incident.resolution && (
+                    <Text fz="xs" c="dimmed" maw={260} lineClamp={2}>
+                      ⤷ {incident.resolution}
+                    </Text>
+                  )}
+                </Table.Td>
+                <Table.Td>
+                  <Text fz="xs">{incident.occurredAt?.slice(0, 10)}</Text>
+                </Table.Td>
+                <Table.Td>
+                  <Badge
+                    size="sm"
+                    variant="light"
+                    color={STATUS_COLOR[incident.status] ?? 'gray'}
+                  >
+                    {t(`exam.incidentStatus.${incident.status}`)}
+                  </Badge>
+                </Table.Td>
+                <Table.Td>
+                  {(incident.status === 'OPEN' ||
+                    incident.status === 'UNDER_REVIEW') && (
+                    <Button
+                      size="compact-xs"
+                      variant="light"
+                      leftSection={<IconAlertTriangle size={12} />}
+                      onClick={() => {
+                        setResolveTarget(incident);
+                        setOutcome('RESOLVED');
+                        setResolution('');
+                      }}
+                    >
+                      {t('exam.incidents.resolve')}
+                    </Button>
+                  )}
+                </Table.Td>
+              </Table.Tr>
+            ))}
+          </Table.Tbody>
+        </Table>
+      )}
+
+      <Modal
+        opened={addOpen}
+        onClose={() => setAddOpen(false)}
+        title={t('exam.incidents.add')}
+        size="md"
+        radius="lg"
+      >
+        <Stack gap="sm">
+          <Select
+            label={t('exam.incidents.type')}
+            data={TYPES.map((value) => ({
+              value,
+              label: t(`exam.incidentType.${value}`),
+            }))}
+            value={type}
+            onChange={(value) => setType((value as ExamIncidentType) ?? 'OTHER')}
+            size="sm"
+          />
+          <Select
+            label={t('exam.incidents.candidate')}
+            placeholder={t('exam.incidents.wholeRoom')}
+            data={candidateOptions}
+            value={registrationId}
+            onChange={setRegistrationId}
+            size="sm"
+            clearable
+            searchable
+          />
+          <Textarea
+            label={t('exam.incidents.description')}
+            minRows={3}
+            autosize
+            value={description}
+            onChange={(event) => setDescription(event.currentTarget.value)}
+            required
+          />
+          <Group justify="flex-end">
+            <Button variant="default" size="sm" onClick={() => setAddOpen(false)}>
+              {t('exam.cancel')}
+            </Button>
+            <Button size="sm" loading={isFiling} onClick={file}>
+              {t('exam.incidents.add')}
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+
+      <Modal
+        opened={Boolean(resolveTarget)}
+        onClose={() => setResolveTarget(null)}
+        title={t('exam.incidents.resolve')}
+        size="md"
+        radius="lg"
+      >
+        <Stack gap="sm">
+          <Text fz="sm">{resolveTarget?.description}</Text>
+          <Select
+            label={t('exam.incidents.outcome')}
+            data={[
+              { value: 'RESOLVED', label: t('exam.incidentStatus.RESOLVED') },
+              { value: 'DISMISSED', label: t('exam.incidentStatus.DISMISSED') },
+            ]}
+            value={outcome}
+            onChange={(value) =>
+              setOutcome((value as 'RESOLVED' | 'DISMISSED') ?? 'RESOLVED')
+            }
+            size="sm"
+          />
+          <Textarea
+            label={t('exam.incidents.resolution')}
+            minRows={3}
+            autosize
+            value={resolution}
+            onChange={(event) => setResolution(event.currentTarget.value)}
+            required
+          />
+          <Group justify="flex-end">
+            <Button variant="default" size="sm" onClick={() => setResolveTarget(null)}>
+              {t('exam.cancel')}
+            </Button>
+            <Button size="sm" loading={isResolving} onClick={close}>
+              {t('exam.incidents.resolve')}
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+    </Paper>
+  );
+}

apps/backoffice/src/app/features/exam/pages/ExamDetailPage.tsx

@@ -40,11 +40,19 @@ import {
   IconX,
 } from '@tabler/icons-react';
 import { notify } from '@ema-platform/ui';
-import { useGetExamQuery, useUpdateExamMutation, useAssignQuestionsMutation } from '../api/exam-api';
+import { extractErrorMessage } from '@ema-platform/api';
+import {
+  useGetExamQuery,
+  useUpdateExamMutation,
+  useAssignQuestionsMutation,
+  useSelectRandomQuestionsMutation,
+} from '../api/exam-api';
 import { useGetQuestionsQuery } from '../../question/api/question-api';
 import { useGetCertificationsQuery } from '../../certification/api/certification-api';
 import { QuestionAssigner } from '../components/QuestionAssigner';
 import { RecordResultModal } from '../../result/components/RecordResultModal';
+import { ExamCandidatesPanel } from '../components/ExamCandidatesPanel';
+import { ExamIncidentsPanel } from '../components/ExamIncidentsPanel';
 import type { ExamStatus, QuestionBrief } from '../types/exam';
 
 const STATUS_COLOR: Record<string, string> = {
@@ -78,6 +86,7 @@ export function ExamDetailPage() {
   const [randomCount, setRandomCount] = useState(5);
   const [updateExam] = useUpdateExamMutation();
   const [assignQuestions, { isLoading: isAssigning }] = useAssignQuestionsMutation();
+  const [selectRandom, { isLoading: isDrawing }] = useSelectRandomQuestionsMutation();
 
   const { data: exam, isLoading, isError } = useGetExamQuery(id ?? '', { skip: !id });
   const { data: qRes } = useGetQuestionsQuery();
@@ -85,10 +94,17 @@ export function ExamDetailPage() {
   const allQuestions = qRes?.items ?? [];
   const certifications = certRes?.items ?? [];
 
+  // Only approved bank items may go on a paper (US-EXAM-003), so the picker
+  // must not offer drafts or retired questions either.
   const eligibleQuestions = useMemo(() => {
     if (!exam) return [];
     return allQuestions
-      .filter((q) => q.certificationId === exam.certificationId && q.form === exam.form)
+      .filter(
+        (q) =>
+          q.certificationId === exam.certificationId &&
+          q.form === exam.form &&
+          q.status === 'APPROVED',
+      )
       .map((q) => ({ id: q.id, title: q.title, form: q.form, points: q.points }));
     // eslint-disable-next-line react-hooks/exhaustive-deps
   }, [allQuestions, exam?.certificationId, exam?.form]);
@@ -109,43 +125,25 @@ export function ExamDetailPage() {
     openAssign();
   };
 
-  const handleRandomSelect = () => {
-    const assignedIds = new Set(draftQuestions.map((q) => q.id));
-    const currentTotal = draftQuestions.reduce((s, q) => s + Number(q.points), 0);
-    const cuttingPoint = Number(exam.cuttingPoint);
-    const eligible = eligibleQuestions.filter((q) => !assignedIds.has(q.id));
-
-    if (eligible.length === 0) {
-      notify.error('No eligible questions available for random selection');
-      return;
+  /**
+   * The draw happens on the server (US-EXAM-005): it picks only approved
+   * items for this subject and writes the paper in one call, so the pool is
+   * never shipped to the browser and cannot be reshuffled until it flatters.
+   */
+  const handleRandomSelect = async () => {
+    try {
+      const updated = await selectRandom({ examId: exam.id, count: randomCount }).unwrap();
+      setDraftQuestions(updated.questions ?? []);
+      notify.success(t('exam.randomSelected', { count: (updated.questions ?? []).length }));
+      closeAssign();
+    } catch (error) {
+      const key = extractErrorMessage(error, t('exam.randomError'));
+      notify.error(
+        key.startsWith('insufficient_approved_questions')
+          ? `${t('exam.notEnoughApproved')} (${key.split(':')[1] ?? ''})`
+          : key,
+      );
     }
-
-    const maxPossible = currentTotal + eligible.reduce((s, q) => s + Number(q.points), 0);
-    if (maxPossible < cuttingPoint) {
-      notify.error(`Even all eligible questions combined (${maxPossible} pts) cannot reach the passing mark (${cuttingPoint} pts). Adjust the cutting point or add more questions.`);
-      return;
-    }
-
-    const shuffled = [...eligible].sort(() => Math.random() - 0.5);
-    const targetCount = Math.min(randomCount, shuffled.length);
-    const picked = shuffled.slice(0, targetCount);
-    let pickedTotal = picked.reduce((s, q) => s + Number(q.points), 0);
-
-    if (currentTotal + pickedTotal < cuttingPoint) {
-      const remaining = shuffled.slice(targetCount);
-      for (const q of remaining) {
-        if (currentTotal + pickedTotal >= cuttingPoint) break;
-        picked.push(q);
-        pickedTotal += q.points;
-      }
-    }
-
-    const msg = picked.length > targetCount
-      ? `Selected ${picked.length} questions (${picked.length - targetCount} extra added to meet the ${cuttingPoint} pts passing mark)`
-      : `Randomly selected ${picked.length} questions`;
-
-    setDraftQuestions([...draftQuestions, ...picked]);
-    notify.info(msg);
   };
 
   const handleAssign = async () => {
@@ -154,8 +152,13 @@ export function ExamDetailPage() {
       await assignQuestions({ examId: exam.id, questionIds, remark: undefined }).unwrap();
       notify.success('Questions assigned');
       closeAssign();
-    } catch {
-      notify.error('Failed to assign questions');
+    } catch (error) {
+      const key = extractErrorMessage(error, 'Failed to assign questions');
+      notify.error(
+        key.startsWith('question_not_approved')
+          ? t('question.qc.onlyApprovedUsable')
+          : key,
+      );
     }
   };
 
@@ -311,6 +314,10 @@ export function ExamDetailPage() {
         )}
       </Paper>
 
+      {/* Exam-day operations: who sat the paper, and what went wrong */}
+      <ExamCandidatesPanel examId={exam.id} />
+      <ExamIncidentsPanel examId={exam.id} />
+
       <RecordResultModal exam={exam} opened={recordOpened} onClose={closeRecord} />
 
       {/* Question assignment modal */}
@@ -331,20 +338,17 @@ export function ExamDetailPage() {
             </>
           ) : (
             <>
-              <Text fz="sm" c="dimmed">
-                {t('exam.assigner.randomHint', { total: eligibleQuestions.length, pts: exam.cuttingPoint })}
-              </Text>
+              <Text fz="sm" c="dimmed">{t('exam.randomHintServer')}</Text>
               <Group gap="sm">
                 <NumberInput
                   placeholder={t('exam.assigner.selectCount')}
                   value={randomCount}
                   onChange={(v) => setRandomCount(Number(v))}
                   min={1}
-                  max={eligibleQuestions.length}
                   size="xs"
                   style={{ width: 80 }}
                 />
-                <Button size="xs" variant="light" onClick={handleRandomSelect}>
+                <Button size="xs" variant="light" loading={isDrawing} onClick={handleRandomSelect}>
                   {t('exam.randomSelect')}
                 </Button>
               </Group>

apps/backoffice/src/app/features/exam/types/exam.ts

@@ -79,3 +79,83 @@ export interface AssignQuestionsPayload {
   questionIds: string[];
   remark?: LocalePair;
 }
+
+export interface RandomQuestionsPayload {
+  examId: string;
+  count: number;
+}
+
+/** What the invigilator recorded on the day (US-EXAM-009). */
+export type AttendanceStatus =
+  | 'REGISTERED'
+  | 'PRESENT'
+  | 'ABSENT'
+  | 'LATE'
+  | 'WITHDRAWN'
+  | 'DISQUALIFIED';
+
+export interface ExamRegistration {
+  id: string;
+  examId: string;
+  profileId: string;
+  admissionNumber: string;
+  kind: 'NEW' | 'RETAKE';
+  attemptNumber: number;
+  attendanceStatus: AttendanceStatus;
+  attendanceRemark: string | null;
+  attendanceRecordedAt: string | null;
+  createdAt: string;
+  profile?: {
+    id: string;
+    firstName: string | null;
+    middleName: string | null;
+    lastName: string | null;
+    seafarerNumber: string | null;
+  };
+}
+
+export interface RecordAttendancePayload {
+  registrationId: string;
+  status: AttendanceStatus;
+  remark?: string;
+}
+
+export type ExamIncidentType =
+  | 'MISCONDUCT'
+  | 'TECHNICAL_FAILURE'
+  | 'MEDICAL'
+  | 'ADMINISTRATIVE'
+  | 'OTHER';
+
+export type ExamIncidentStatus =
+  | 'OPEN'
+  | 'UNDER_REVIEW'
+  | 'RESOLVED'
+  | 'DISMISSED';
+
+export interface ExamIncident {
+  id: string;
+  examId: string;
+  registrationId: string | null;
+  type: ExamIncidentType;
+  occurredAt: string;
+  description: string;
+  status: ExamIncidentStatus;
+  resolution: string | null;
+  resolvedAt: string | null;
+  registration?: ExamRegistration;
+}
+
+export interface CreateIncidentPayload {
+  examId: string;
+  type: ExamIncidentType;
+  registrationId?: string;
+  description: string;
+  occurredAt?: string;
+}
+
+export interface ResolveIncidentPayload {
+  incidentId: string;
+  outcome: 'RESOLVED' | 'DISMISSED';
+  resolution: string;
+}

apps/backoffice/src/app/features/license-register/pages/LicenseRegisterPage.tsx

@@ -0,0 +1,273 @@
+import { useState } from 'react';
+import {
+  Badge,
+  Button,
+  Card,
+  Center,
+  Container,
+  Group,
+  Loader,
+  Modal,
+  Select,
+  Stack,
+  Table,
+  Text,
+  TextInput,
+  Textarea,
+  Title,
+  Tooltip,
+} from '@mantine/core';
+import { IconSearch, IconShieldCog } from '@tabler/icons-react';
+import { notify } from '@ema-platform/ui';
+import {
+  extractErrorMessage,
+  localized,
+  useGetLicensesQuery,
+  useReinstateLicenseMutation,
+  useRevokeLicenseMutation,
+  useSuspendLicenseMutation,
+} from '@ema-platform/api';
+import type { IssuedLicense } from '@ema-platform/api';
+
+const LICENSE_STATUS_COLORS: Record<string, string> = {
+  ACTIVE: 'green',
+  EXPIRED: 'yellow',
+  SUSPENDED: 'orange',
+  CANCELLED: 'red',
+  SUPERSEDED: 'gray',
+};
+
+type LifecycleAction = 'suspend' | 'revoke' | 'reinstate';
+
+const ACTIONS: Record<
+  LifecycleAction,
+  { label: string; color: string; confirm: string }
+> = {
+  suspend: {
+    label: 'Suspend',
+    color: 'orange',
+    confirm: 'Temporarily withdraws the right to trade. Reversible.',
+  },
+  revoke: {
+    label: 'Revoke',
+    color: 'red',
+    confirm: 'Permanently cancels the licence. This cannot be undone.',
+  },
+  reinstate: {
+    label: 'Reinstate',
+    color: 'green',
+    confirm: 'Restores a suspended licence to active.',
+  },
+};
+
+/** Which lifecycle actions make sense from each current status. */
+function actionsFor(license: IssuedLicense): LifecycleAction[] {
+  switch (license.status) {
+    case 'ACTIVE':
+    case 'EXPIRED':
+      return ['suspend', 'revoke'];
+    case 'SUSPENDED':
+      return ['reinstate', 'revoke'];
+    default:
+      return [];
+  }
+}
+
+function LifecycleModal({
+  license,
+  onClose,
+}: {
+  license: IssuedLicense | null;
+  onClose: () => void;
+}) {
+  const [action, setAction] = useState<LifecycleAction | null>(null);
+  const [reason, setReason] = useState('');
+  const [suspend, { isLoading: suspending }] = useSuspendLicenseMutation();
+  const [revoke, { isLoading: revoking }] = useRevokeLicenseMutation();
+  const [reinstate, { isLoading: reinstating }] = useReinstateLicenseMutation();
+
+  const available = license ? actionsFor(license) : [];
+
+  const submit = async () => {
+    if (!license || !action) return;
+    const run =
+      action === 'suspend' ? suspend : action === 'revoke' ? revoke : reinstate;
+    try {
+      await run({ id: license.id, reason }).unwrap();
+      notify.success(`Licence ${ACTIONS[action].label.toLowerCase()}d`);
+      onClose();
+      setAction(null);
+      setReason('');
+    } catch (error) {
+      notify.error(extractErrorMessage(error, 'Could not update the licence'));
+    }
+  };
+
+  return (
+    <Modal
+      opened={Boolean(license)}
+      onClose={onClose}
+      title={`Licence ${license?.certificateNumber ?? ''}`}
+      centered
+    >
+      <Stack>
+        <Text size="sm" c="dimmed">
+          {license?.companyName} — currently {license?.status}. The reason is
+          recorded verbatim on the licence and in the audit trail, and the
+          holder is able to see it.
+        </Text>
+        <Select
+          label="Action"
+          required
+          data={available.map((a) => ({ value: a, label: ACTIONS[a].label }))}
+          value={action}
+          onChange={(value) => setAction(value as LifecycleAction | null)}
+        />
+        {action && (
+          <Text size="sm" c={ACTIONS[action].color}>
+            {ACTIONS[action].confirm}
+          </Text>
+        )}
+        <Textarea
+          label="Reason"
+          required
+          minRows={2}
+          value={reason}
+          onChange={(e) => setReason(e.target.value)}
+        />
+        <Group justify="flex-end">
+          <Button variant="default" onClick={onClose}>
+            Cancel
+          </Button>
+          <Button
+            color={action ? ACTIONS[action].color : undefined}
+            disabled={!action || reason.trim().length < 3}
+            loading={suspending || revoking || reinstating}
+            onClick={submit}
+          >
+            Confirm
+          </Button>
+        </Group>
+      </Stack>
+    </Modal>
+  );
+}
+
+/**
+ * The licence register (US-LOG-017/018): every issued licence with its
+ * standing, and the suspend/revoke/reinstate actions that were previously
+ * API-only. Queue work stays in the licence queue; this is enforcement.
+ */
+export function LicenseRegisterPage() {
+  const [search, setSearch] = useState('');
+  const { data, isLoading } = useGetLicensesQuery(
+    search.trim() ? { search: search.trim() } : undefined,
+  );
+  const [target, setTarget] = useState<IssuedLicense | null>(null);
+
+  const items = data?.items ?? [];
+
+  return (
+    <Container size="xl" py="md">
+      <Group justify="space-between" mb="md">
+        <div>
+          <Title order={3}>Licence register</Title>
+          <Text size="sm" c="dimmed">
+            {data?.total ?? 0} issued licence{(data?.total ?? 0) === 1 ? '' : 's'}
+          </Text>
+        </div>
+        <TextInput
+          placeholder="Certificate № or company"
+          leftSection={<IconSearch size={14} />}
+          value={search}
+          onChange={(e) => setSearch(e.currentTarget.value)}
+          w={280}
+        />
+      </Group>
+
+      <Card withBorder padding={0}>
+        {isLoading ? (
+          <Center h={200}>
+            <Loader />
+          </Center>
+        ) : items.length === 0 ? (
+          <Center h={160}>
+            <Text size="sm" c="dimmed">
+              {search ? 'No licences match that search.' : 'No licences issued yet.'}
+            </Text>
+          </Center>
+        ) : (
+          <Table highlightOnHover>
+            <Table.Thead>
+              <Table.Tr>
+                <Table.Th>Certificate №</Table.Th>
+                <Table.Th>Type</Table.Th>
+                <Table.Th>Holder</Table.Th>
+                <Table.Th>Issued</Table.Th>
+                <Table.Th>Expires</Table.Th>
+                <Table.Th>Status</Table.Th>
+                <Table.Th />
+              </Table.Tr>
+            </Table.Thead>
+            <Table.Tbody>
+              {items.map((license) => (
+                <Table.Tr key={license.id}>
+                  <Table.Td>
+                    <Text size="sm" ff="monospace" fw={600}>
+                      {license.certificateNumber}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text size="sm">
+                      {localized(license.licenseType?.name)}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text size="sm">{license.companyName ?? '—'}</Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text size="sm" c="dimmed">
+                      {license.issueDate?.slice(0, 10)}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text size="sm" c="dimmed">
+                      {license.expiryDate?.slice(0, 10)}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Badge
+                      size="sm"
+                      variant="light"
+                      color={LICENSE_STATUS_COLORS[license.status] ?? 'gray'}
+                    >
+                      {license.status}
+                    </Badge>
+                  </Table.Td>
+                  <Table.Td>
+                    {actionsFor(license).length > 0 && (
+                      <Tooltip label="Suspend / revoke / reinstate">
+                        <Button
+                          size="compact-xs"
+                          variant="subtle"
+                          leftSection={<IconShieldCog size={14} />}
+                          onClick={() => setTarget(license)}
+                        >
+                          Status
+                        </Button>
+                      </Tooltip>
+                    )}
+                  </Table.Td>
+                </Table.Tr>
+              ))}
+            </Table.Tbody>
+          </Table>
+        )}
+      </Card>
+
+      <LifecycleModal license={target} onClose={() => setTarget(null)} />
+    </Container>
+  );
+}
+
+export default LicenseRegisterPage;

apps/backoffice/src/app/features/license-review/pages/LicenseReviewPage.tsx

@@ -12,6 +12,7 @@ import {
   Modal,
   NumberInput,
   Paper,
+  SegmentedControl,
   Skeleton,
   Stack,
   Table,
@@ -72,6 +73,30 @@ import { resolveActions, type ActionId, type ResolvedAction } from '../config/ac
 
 type FlagMap = Record<string, { targetType: RemarkTargetType; remark: string }>;
 
+/**
+ * Standard site-visit checklist (US-LOG-016 / US-VES-007). The inspection
+ * entity has carried a checklist column since day one; this is the first UI
+ * that fills it in.
+ */
+const INSPECTION_CHECKLIST_ITEMS = [
+  { key: 'office_premises', label: 'Office premises' },
+  { key: 'storage_facilities', label: 'Warehouse / storage facilities' },
+  { key: 'vehicles_equipment', label: 'Vehicles / equipment' },
+  { key: 'safety_compliance', label: 'Safety & regulatory compliance' },
+] as const;
+
+function buildChecklist(
+  outcomes: Record<string, 'PASS' | 'FAIL' | 'NEEDS_CORRECTION'>,
+) {
+  return INSPECTION_CHECKLIST_ITEMS.map((item) => ({
+    key: item.key,
+    label: item.label,
+    // Untouched rows default to PASS — the segmented control shows exactly
+    // that, so what the officer saw is what gets recorded.
+    outcome: outcomes[item.key] ?? 'PASS',
+  }));
+}
+
 /**
  * The officer's review workspace.
  *
@@ -123,6 +148,9 @@ export function LicenseReviewPage() {
   const [inspectionDate, setInspectionDate] = useState('');
   const [resultOpen, setResultOpen] = useState(false);
   const [findings, setFindings] = useState('');
+  const [checklist, setChecklist] = useState<
+    Record<string, 'PASS' | 'FAIL' | 'NEEDS_CORRECTION'>
+  >({});
 
   // Prefill from whatever is recorded, else the declared figure, so the officer
   // confirms a number rather than retyping it. Runs before the early return
@@ -939,6 +967,36 @@ export function LicenseReviewPage() {
         title={t('review.inspectionResult', 'Inspection result')}
       >
         <Stack>
+          {/* Structured per-area outcomes; persisted to the inspection's
+              checklist column, which was previously never populated. */}
+          <Stack gap={6}>
+            {INSPECTION_CHECKLIST_ITEMS.map((item) => (
+              <Group key={item.key} justify="space-between" wrap="nowrap">
+                <Text size="sm">{item.label}</Text>
+                <SegmentedControl
+                  size="xs"
+                  value={checklist[item.key] ?? 'PASS'}
+                  onChange={(value) =>
+                    setChecklist((prev) => ({
+                      ...prev,
+                      [item.key]: value as
+                        | 'PASS'
+                        | 'FAIL'
+                        | 'NEEDS_CORRECTION',
+                    }))
+                  }
+                  data={[
+                    { value: 'PASS', label: t('review.checkPass', 'Pass') },
+                    {
+                      value: 'NEEDS_CORRECTION',
+                      label: t('review.checkFix', 'Fix'),
+                    },
+                    { value: 'FAIL', label: t('review.checkFail', 'Fail') },
+                  ]}
+                />
+              </Group>
+            ))}
+          </Stack>
           <Textarea
             label={t('review.findings', 'Findings')}
             withAsterisk
@@ -964,6 +1022,7 @@ export function LicenseReviewPage() {
                     applicationId: id,
                     result: 'PASSED',
                     findings,
+                    checklist: buildChecklist(checklist),
                   }).unwrap();
                   setResultOpen(false);
                 }, t('review.done.inspectionPassed', 'Inspection passed'))
@@ -987,6 +1046,7 @@ export function LicenseReviewPage() {
                     applicationId: id,
                     result: 'FAILED',
                     findings,
+                    checklist: buildChecklist(checklist),
                   }).unwrap();
                   setResultOpen(false);
                 }, t('review.done.inspectionFailed', 'Inspection failed'))

apps/backoffice/src/app/features/medical-verification/pages/MedicalVerificationPage.tsx

@@ -1,18 +1,365 @@
-import { Container } from '@mantine/core';
-import { FeatureUnavailable } from '@ema-platform/ui';
+import { useState } from 'react';
+import {
+  Badge,
+  Button,
+  Card,
+  Center,
+  Container,
+  Group,
+  Loader,
+  Modal,
+  Stack,
+  Table,
+  Tabs,
+  Text,
+  Textarea,
+  Title,
+} from '@mantine/core';
+import {
+  IconAnchor,
+  IconCheck,
+  IconStethoscope,
+  IconX,
+} from '@tabler/icons-react';
+import { notify } from '@ema-platform/ui';
+import {
+  extractErrorMessage,
+  useGetPendingMedicalQuery,
+  useGetPendingSeaServiceQuery,
+  useVerifyMedicalCertificateMutation,
+  useVerifySeaServiceRecordMutation,
+} from '@ema-platform/api';
+import type {
+  MedicalCertificate,
+  SeaServiceRecord,
+  SeafarerProfileSummary,
+} from '@ema-platform/api';
+
+function ownerName(profile?: SeafarerProfileSummary): string {
+  if (!profile) return '—';
+  return (
+    [profile.firstName, profile.middleName, profile.lastName]
+      .filter(Boolean)
+      .join(' ') || '—'
+  );
+}
+
+/** Reject dialog — the remark is what the seafarer sees and must act on. */
+function RejectModal({
+  title,
+  opened,
+  onClose,
+  onConfirm,
+  loading,
+}: {
+  title: string;
+  opened: boolean;
+  onClose: () => void;
+  onConfirm: (remark: string) => void;
+  loading: boolean;
+}) {
+  const [remark, setRemark] = useState('');
+  return (
+    <Modal opened={opened} onClose={onClose} title={title} centered>
+      <Stack>
+        <Textarea
+          label="What must the seafarer fix?"
+          required
+          minRows={2}
+          value={remark}
+          onChange={(e) => setRemark(e.target.value)}
+        />
+        <Group justify="flex-end">
+          <Button variant="default" onClick={onClose}>
+            Cancel
+          </Button>
+          <Button
+            color="red"
+            disabled={remark.trim().length < 3}
+            loading={loading}
+            onClick={() => {
+              onConfirm(remark.trim());
+              setRemark('');
+            }}
+          >
+            Reject
+          </Button>
+        </Group>
+      </Stack>
+    </Modal>
+  );
+}
 
 /**
- * Placeholder until this feature has a backend.
- *
- * This page previously rendered hardcoded sample records, which were
- * indistinguishable from real ones.
+ * The record-verification workspace (US-SSM-003/007): everything seafarers
+ * have submitted and no officer has ruled on yet, oldest first. VERIFIED
+ * freezes a record — sea service starts counting toward sea time, a medical
+ * certificate starts satisfying the submission gate.
  */
 export function MedicalVerificationPage() {
+  const { data: pendingMedical, isLoading: loadingMedical } =
+    useGetPendingMedicalQuery();
+  const { data: pendingSeaService, isLoading: loadingSeaService } =
+    useGetPendingSeaServiceQuery();
+  const [verifyMedical, { isLoading: rulingMedical }] =
+    useVerifyMedicalCertificateMutation();
+  const [verifySeaService, { isLoading: rulingSeaService }] =
+    useVerifySeaServiceRecordMutation();
+  const [rejectMedical, setRejectMedical] = useState<MedicalCertificate | null>(
+    null,
+  );
+  const [rejectSeaService, setRejectSeaService] =
+    useState<SeaServiceRecord | null>(null);
+
+  const rule = async (
+    run: () => Promise<unknown>,
+    done: string,
+  ): Promise<void> => {
+    try {
+      await run();
+      notify.success(done);
+    } catch (error) {
+      notify.error(extractErrorMessage(error, 'Could not record the ruling'));
+    }
+  };
+
   return (
-    <Container size="lg" py="xl">
-      <FeatureUnavailable
-        title="Medical verification"
-        description="Medical certificate verification is not connected to the backend yet."
+    <Container size="xl" py="md">
+      <Title order={3} mb={4}>
+        Record verification
+      </Title>
+      <Text size="sm" c="dimmed" mb="md">
+        Submitted sea-service records and medical certificates awaiting a
+        ruling. Verified records are frozen; rejections return to the seafarer
+        with your remark.
+      </Text>
+
+      <Tabs defaultValue="medical" keepMounted={false}>
+        <Tabs.List>
+          <Tabs.Tab value="medical" leftSection={<IconStethoscope size={16} />}>
+            Medical ({pendingMedical?.length ?? 0})
+          </Tabs.Tab>
+          <Tabs.Tab value="sea-service" leftSection={<IconAnchor size={16} />}>
+            Sea Service ({pendingSeaService?.length ?? 0})
+          </Tabs.Tab>
+        </Tabs.List>
+
+        <Tabs.Panel value="medical" pt="md">
+          <Card withBorder padding={0}>
+            {loadingMedical ? (
+              <Center h={160}>
+                <Loader />
+              </Center>
+            ) : (pendingMedical ?? []).length === 0 ? (
+              <Center h={120}>
+                <Text size="sm" c="dimmed">
+                  Nothing awaiting verification.
+                </Text>
+              </Center>
+            ) : (
+              <Table highlightOnHover>
+                <Table.Thead>
+                  <Table.Tr>
+                    <Table.Th>Seafarer</Table.Th>
+                    <Table.Th>Issuer</Table.Th>
+                    <Table.Th>Validity</Table.Th>
+                    <Table.Th>Fitness</Table.Th>
+                    <Table.Th />
+                  </Table.Tr>
+                </Table.Thead>
+                <Table.Tbody>
+                  {(pendingMedical ?? []).map((certificate) => (
+                    <Table.Tr key={certificate.id}>
+                      <Table.Td>
+                        <Text size="sm" fw={500}>
+                          {ownerName(certificate.profile)}
+                        </Text>
+                        {certificate.profile?.seafarerNumber && (
+                          <Text size="xs" c="dimmed" ff="monospace">
+                            {certificate.profile.seafarerNumber}
+                          </Text>
+                        )}
+                      </Table.Td>
+                      <Table.Td>
+                        {certificate.issuerName}
+                        {certificate.certificateNumber && (
+                          <Text size="xs" c="dimmed">
+                            № {certificate.certificateNumber}
+                          </Text>
+                        )}
+                      </Table.Td>
+                      <Table.Td>
+                        {certificate.issueDate} → {certificate.expiryDate}
+                      </Table.Td>
+                      <Table.Td>
+                        <Badge size="sm" variant="light">
+                          {certificate.fitnessStatus}
+                        </Badge>
+                      </Table.Td>
+                      <Table.Td>
+                        <Group gap="xs" justify="flex-end" wrap="nowrap">
+                          <Button
+                            size="compact-xs"
+                            color="teal"
+                            leftSection={<IconCheck size={14} />}
+                            loading={rulingMedical}
+                            onClick={() =>
+                              rule(
+                                () =>
+                                  verifyMedical({
+                                    id: certificate.id,
+                                    outcome: 'VERIFIED',
+                                  }).unwrap(),
+                                'Certificate verified',
+                              )
+                            }
+                          >
+                            Verify
+                          </Button>
+                          <Button
+                            size="compact-xs"
+                            color="red"
+                            variant="light"
+                            leftSection={<IconX size={14} />}
+                            onClick={() => setRejectMedical(certificate)}
+                          >
+                            Reject
+                          </Button>
+                        </Group>
+                      </Table.Td>
+                    </Table.Tr>
+                  ))}
+                </Table.Tbody>
+              </Table>
+            )}
+          </Card>
+        </Tabs.Panel>
+
+        <Tabs.Panel value="sea-service" pt="md">
+          <Card withBorder padding={0}>
+            {loadingSeaService ? (
+              <Center h={160}>
+                <Loader />
+              </Center>
+            ) : (pendingSeaService ?? []).length === 0 ? (
+              <Center h={120}>
+                <Text size="sm" c="dimmed">
+                  Nothing awaiting verification.
+                </Text>
+              </Center>
+            ) : (
+              <Table highlightOnHover>
+                <Table.Thead>
+                  <Table.Tr>
+                    <Table.Th>Seafarer</Table.Th>
+                    <Table.Th>Vessel</Table.Th>
+                    <Table.Th>Rank</Table.Th>
+                    <Table.Th>Period</Table.Th>
+                    <Table.Th />
+                  </Table.Tr>
+                </Table.Thead>
+                <Table.Tbody>
+                  {(pendingSeaService ?? []).map((record) => (
+                    <Table.Tr key={record.id}>
+                      <Table.Td>
+                        <Text size="sm" fw={500}>
+                          {ownerName(record.profile)}
+                        </Text>
+                        {record.profile?.seafarerNumber && (
+                          <Text size="xs" c="dimmed" ff="monospace">
+                            {record.profile.seafarerNumber}
+                          </Text>
+                        )}
+                      </Table.Td>
+                      <Table.Td>
+                        {record.vesselName}
+                        {record.imoNumber && (
+                          <Text size="xs" c="dimmed">
+                            IMO {record.imoNumber}
+                          </Text>
+                        )}
+                      </Table.Td>
+                      <Table.Td>{record.rank}</Table.Td>
+                      <Table.Td>
+                        {record.engagementDate} → {record.dischargeDate}
+                      </Table.Td>
+                      <Table.Td>
+                        <Group gap="xs" justify="flex-end" wrap="nowrap">
+                          <Button
+                            size="compact-xs"
+                            color="teal"
+                            leftSection={<IconCheck size={14} />}
+                            loading={rulingSeaService}
+                            onClick={() =>
+                              rule(
+                                () =>
+                                  verifySeaService({
+                                    id: record.id,
+                                    outcome: 'VERIFIED',
+                                  }).unwrap(),
+                                'Sea-service record verified',
+                              )
+                            }
+                          >
+                            Verify
+                          </Button>
+                          <Button
+                            size="compact-xs"
+                            color="red"
+                            variant="light"
+                            leftSection={<IconX size={14} />}
+                            onClick={() => setRejectSeaService(record)}
+                          >
+                            Reject
+                          </Button>
+                        </Group>
+                      </Table.Td>
+                    </Table.Tr>
+                  ))}
+                </Table.Tbody>
+              </Table>
+            )}
+          </Card>
+        </Tabs.Panel>
+      </Tabs>
+
+      <RejectModal
+        title="Reject medical certificate"
+        opened={Boolean(rejectMedical)}
+        onClose={() => setRejectMedical(null)}
+        loading={rulingMedical}
+        onConfirm={(remark) => {
+          if (!rejectMedical) return;
+          rule(
+            () =>
+              verifyMedical({
+                id: rejectMedical.id,
+                outcome: 'REJECTED',
+                remark,
+              }).unwrap(),
+            'Certificate rejected',
+          );
+          setRejectMedical(null);
+        }}
+      />
+      <RejectModal
+        title="Reject sea-service record"
+        opened={Boolean(rejectSeaService)}
+        onClose={() => setRejectSeaService(null)}
+        loading={rulingSeaService}
+        onConfirm={(remark) => {
+          if (!rejectSeaService) return;
+          rule(
+            () =>
+              verifySeaService({
+                id: rejectSeaService.id,
+                outcome: 'REJECTED',
+                remark,
+              }).unwrap(),
+            'Sea-service record rejected',
+          );
+          setRejectSeaService(null);
+        }}
       />
     </Container>
   );

apps/backoffice/src/app/features/question/api/question-api.ts

@@ -4,6 +4,7 @@ import type {
   ListResponse,
   CreateQuestionPayload,
   UpdateQuestionPayload,
+  ReviewQuestionPayload,
 } from '../types/question';
 
 const questionApi = baseApi.injectEndpoints({
@@ -32,6 +33,20 @@ const questionApi = baseApi.injectEndpoints({
       query: (id) => ({ url: `/questions/${id}`, method: 'DELETE' }),
       invalidatesTags: ['Api'],
     }),
+    /** Hand a drafted or corrected item to the supervisor (US-EXAM-003). */
+    submitQuestion: builder.mutation<Question, string>({
+      query: (id) => ({ url: `/questions/${id}/submit`, method: 'POST' }),
+      invalidatesTags: ['Api'],
+    }),
+    /** Approve, reject or retire a bank item (US-EXAM-003). */
+    reviewQuestion: builder.mutation<Question, ReviewQuestionPayload>({
+      query: ({ id, ...body }) => ({
+        url: `/questions/${id}/review`,
+        method: 'POST',
+        body,
+      }),
+      invalidatesTags: ['Api'],
+    }),
   }),
   overrideExisting: false,
 });
@@ -42,4 +57,6 @@ export const {
   useCreateQuestionMutation,
   useUpdateQuestionMutation,
   useDeleteQuestionMutation,
+  useSubmitQuestionMutation,
+  useReviewQuestionMutation,
 } = questionApi;

apps/backoffice/src/app/features/question/pages/QuestionPage.tsx

@@ -16,19 +16,39 @@ import {
   Alert,
   Select,
   NumberInput,
+  Textarea,
 } from '@mantine/core';
 import { useDisclosure } from '@mantine/hooks';
 import { useTranslation } from 'react-i18next';
-import { IconEdit, IconTrash, IconPlus, IconInfoCircle } from '@tabler/icons-react';
+import {
+  IconEdit,
+  IconTrash,
+  IconPlus,
+  IconInfoCircle,
+  IconSend,
+  IconGavel,
+} from '@tabler/icons-react';
 import { notify } from '@ema-platform/ui';
+import { extractErrorMessage } from '@ema-platform/api';
 import { useGetCertificationsQuery } from '../../certification/api/certification-api';
 import {
   useGetQuestionsQuery,
   useCreateQuestionMutation,
   useUpdateQuestionMutation,
   useDeleteQuestionMutation,
+  useSubmitQuestionMutation,
+  useReviewQuestionMutation,
 } from '../api/question-api';
-import type { Question, QuestionForm } from '../types/question';
+import type { Question, QuestionForm, QuestionStatus } from '../types/question';
+
+/** Bank items travel DRAFT → PENDING_APPROVAL → APPROVED (US-EXAM-003). */
+const QC_COLOR: Record<QuestionStatus, string> = {
+  DRAFT: 'gray',
+  PENDING_APPROVAL: 'yellow',
+  APPROVED: 'teal',
+  REJECTED: 'red',
+  RETIRED: 'dark',
+};
 
 function QuestionForm({
   editing,
@@ -107,6 +127,8 @@ export function QuestionPage() {
   const [createQ, { isLoading: isCreating }] = useCreateQuestionMutation();
   const [updateQ, { isLoading: isUpdating }] = useUpdateQuestionMutation();
   const [deleteQ] = useDeleteQuestionMutation();
+  const [submitQ, { isLoading: isSubmittingReview }] = useSubmitQuestionMutation();
+  const [reviewQ, { isLoading: isReviewing }] = useReviewQuestionMutation();
 
   const certifications = certRes?.items ?? [];
   const questions = data?.items ?? [];
@@ -116,6 +138,9 @@ export function QuestionPage() {
   const [deleteTarget, setDeleteTarget] = useState<Question | null>(null);
   const [deleteOpened, { open: openDelete, close: closeDelete }] = useDisclosure(false);
   const [certFilter, setCertFilter] = useState<string | null>(null);
+  const [reviewTarget, setReviewTarget] = useState<Question | null>(null);
+  const [reviewOutcome, setReviewOutcome] = useState<'APPROVED' | 'REJECTED' | 'RETIRED'>('APPROVED');
+  const [reviewRemark, setReviewRemark] = useState('');
 
   const certOptions = certifications.filter((c) => c.isActive).map((c) => ({ value: c.id, label: c.name[locale] }));
 
@@ -145,6 +170,40 @@ export function QuestionPage() {
     }
   };
 
+  const handleSubmitForApproval = async (question: Question) => {
+    try {
+      await submitQ(question.id).unwrap();
+      notify.success(t('question.qc.submitted'));
+    } catch (error) {
+      notify.error(extractErrorMessage(error, t('question.qc.error')));
+    }
+  };
+
+  const openReview = (question: Question, outcome: 'APPROVED' | 'REJECTED' | 'RETIRED') => {
+    setReviewTarget(question);
+    setReviewOutcome(outcome);
+    setReviewRemark('');
+  };
+
+  const handleReview = async () => {
+    if (!reviewTarget) return;
+    if (reviewOutcome !== 'APPROVED' && !reviewRemark.trim()) {
+      notify.error(t('question.qc.remarkRequired'));
+      return;
+    }
+    try {
+      await reviewQ({
+        id: reviewTarget.id,
+        outcome: reviewOutcome,
+        remark: reviewRemark.trim() || undefined,
+      }).unwrap();
+      notify.success(t('question.qc.reviewed'));
+      setReviewTarget(null);
+    } catch (error) {
+      notify.error(extractErrorMessage(error, t('question.qc.error')));
+    }
+  };
+
   const handleDelete = async () => {
     if (!deleteTarget) return;
     try {
@@ -193,7 +252,7 @@ export function QuestionPage() {
               <Table.Th>{t('question.columns.certification')}</Table.Th>
               <Table.Th>{t('question.columns.form')}</Table.Th>
               <Table.Th>{t('question.columns.points')}</Table.Th>
-              <Table.Th>{t('question.columns.status')}</Table.Th>
+              <Table.Th>{t('question.qc.column')}</Table.Th>
               <Table.Th />
             </Table.Tr>
           </Table.Thead>
@@ -205,10 +264,54 @@ export function QuestionPage() {
                 <Table.Td><Badge size="sm" variant="light" color={q.form === 'ESSAY' ? 'blue' : 'violet'}>{t(`question.form.${q.form === 'ESSAY' ? 'essay' : 'choice'}`)}</Badge></Table.Td>
                 <Table.Td><Text fz="sm" fw={600}>{q.points}</Text></Table.Td>
                 <Table.Td>
-                  <Badge size="sm" variant="light" color={q.isActive ? 'teal' : 'gray'}>{q.isActive ? t('question.status.active') : t('question.status.inactive')}</Badge>
+                  <Badge size="sm" variant="light" color={QC_COLOR[q.status] ?? 'gray'} title={q.reviewRemark ?? undefined}>
+                    {t(`question.qc.${q.status}`)}
+                  </Badge>
                 </Table.Td>
                 <Table.Td>
                   <Group gap="xs">
+                    {(q.status === 'DRAFT' || q.status === 'REJECTED') && (
+                      <Button
+                        size="compact-xs"
+                        variant="light"
+                        leftSection={<IconSend size={12} />}
+                        loading={isSubmittingReview}
+                        onClick={() => handleSubmitForApproval(q)}
+                      >
+                        {t('question.qc.submit')}
+                      </Button>
+                    )}
+                    {q.status === 'PENDING_APPROVAL' && (
+                      <>
+                        <Button
+                          size="compact-xs"
+                          variant="light"
+                          color="teal"
+                          onClick={() => openReview(q, 'APPROVED')}
+                        >
+                          {t('question.qc.approve')}
+                        </Button>
+                        <Button
+                          size="compact-xs"
+                          variant="light"
+                          color="red"
+                          onClick={() => openReview(q, 'REJECTED')}
+                        >
+                          {t('question.qc.reject')}
+                        </Button>
+                      </>
+                    )}
+                    {q.status === 'APPROVED' && (
+                      <Button
+                        size="compact-xs"
+                        variant="subtle"
+                        color="dark"
+                        leftSection={<IconGavel size={12} />}
+                        onClick={() => openReview(q, 'RETIRED')}
+                      >
+                        {t('question.qc.retire')}
+                      </Button>
+                    )}
                     <ActionIcon variant="subtle" color="blue" size="sm" onClick={() => { setEditing(q); setShowForm(true); }}>
                       <IconEdit size={14} />
                     </ActionIcon>
@@ -230,6 +333,38 @@ export function QuestionPage() {
         </Table>
       </Paper>
 
+      <Modal
+        opened={Boolean(reviewTarget)}
+        onClose={() => setReviewTarget(null)}
+        title={t('question.qc.reviewTitle')}
+        size="md"
+        radius="lg"
+      >
+        <Stack gap="sm">
+          <Text fz="sm" fw={500}>{reviewTarget?.title?.[locale]}</Text>
+          <Text fz="xs" c="dimmed">{t('question.qc.onlyApprovedUsable')}</Text>
+          <Badge variant="light" color={reviewOutcome === 'APPROVED' ? 'teal' : reviewOutcome === 'REJECTED' ? 'red' : 'dark'} w="fit-content">
+            {t(`question.qc.${reviewOutcome}`)}
+          </Badge>
+          <Textarea
+            label={t('question.qc.remark')}
+            minRows={3}
+            autosize
+            value={reviewRemark}
+            onChange={(e) => setReviewRemark(e.currentTarget.value)}
+            required={reviewOutcome !== 'APPROVED'}
+          />
+          <Group justify="flex-end">
+            <Button variant="default" size="sm" onClick={() => setReviewTarget(null)}>
+              {t('question.cancel')}
+            </Button>
+            <Button size="sm" loading={isReviewing} onClick={handleReview}>
+              {t(`question.qc.${reviewOutcome === 'APPROVED' ? 'approve' : reviewOutcome === 'REJECTED' ? 'reject' : 'retire'}`)}
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+
       <Modal opened={deleteOpened} onClose={closeDelete} title={t('question.confirmDelete')} size="sm">
         <Text mb="md">{t('question.deleteConfirmText')}</Text>
         <Group justify="flex-end">

apps/backoffice/src/app/features/question/types/question.ts

@@ -8,6 +8,14 @@ export interface EstimatedTime {
   minutes: number;
 }
 
+/** Question bank quality control (US-EXAM-003). */
+export type QuestionStatus =
+  | 'DRAFT'
+  | 'PENDING_APPROVAL'
+  | 'APPROVED'
+  | 'REJECTED'
+  | 'RETIRED';
+
 export interface Question {
   id: string;
   certificationId: string;
@@ -18,10 +26,20 @@ export interface Question {
   time: EstimatedTime | null;
   points: number;
   isActive: boolean;
+  status: QuestionStatus;
+  reviewRemark: string | null;
+  reviewedAt: string | null;
+  submittedAt: string | null;
   createdAt: string;
   updatedAt: string;
 }
 
+export interface ReviewQuestionPayload {
+  id: string;
+  outcome: 'APPROVED' | 'REJECTED' | 'RETIRED';
+  remark?: string;
+}
+
 export interface ListResponse<T> {
   total: number;
   items: T[];

apps/backoffice/src/app/features/result/api/result-api.ts

@@ -1,9 +1,13 @@
 import { baseApi } from '@ema-platform/api';
 import type {
   Result,
+  ExamAppeal,
   ListResponse,
   CreateResultPayload,
   UpdateResultPayload,
+  ModerateResultPayload,
+  ResultDecisionPayload,
+  DecideAppealPayload,
 } from '../types/result';
 
 const resultApi = baseApi.injectEndpoints({
@@ -32,6 +36,54 @@ const resultApi = baseApi.injectEndpoints({
       query: (id) => ({ url: `/results/${id}`, method: 'DELETE' }),
       invalidatesTags: ['Api'],
     }),
+    // --- Quality control (US-EXAM-012/013/014) ---------------------------
+    moderateResult: builder.mutation<Result, ModerateResultPayload>({
+      query: ({ id, ...body }) => ({
+        url: `/results/${id}/moderate`,
+        method: 'POST',
+        body,
+      }),
+      invalidatesTags: ['Api'],
+    }),
+    approveResult: builder.mutation<Result, ResultDecisionPayload>({
+      query: ({ id, ...body }) => ({
+        url: `/results/${id}/approve`,
+        method: 'POST',
+        body,
+      }),
+      invalidatesTags: ['Api'],
+    }),
+    returnResult: builder.mutation<Result, ResultDecisionPayload>({
+      query: ({ id, ...body }) => ({
+        url: `/results/${id}/return`,
+        method: 'POST',
+        body,
+      }),
+      invalidatesTags: ['Api'],
+    }),
+    publishExamResults: builder.mutation<
+      { examId: string; published: number; skipped: number },
+      string
+    >({
+      query: (examId) => ({
+        url: `/results/exam/${examId}/publish`,
+        method: 'POST',
+      }),
+      invalidatesTags: ['Api'],
+    }),
+    // --- Appeals (US-EXAM-016) -------------------------------------------
+    getPendingAppeals: builder.query<ExamAppeal[], void>({
+      query: () => '/results/appeals/pending',
+      providesTags: ['Api'],
+    }),
+    decideAppeal: builder.mutation<ExamAppeal, DecideAppealPayload>({
+      query: ({ id, ...body }) => ({
+        url: `/results/appeals/${id}/decide`,
+        method: 'POST',
+        body,
+      }),
+      invalidatesTags: ['Api'],
+    }),
   }),
   overrideExisting: false,
 });
@@ -43,4 +95,10 @@ export const {
   useCreateResultMutation,
   useUpdateResultMutation,
   useDeleteResultMutation,
+  useModerateResultMutation,
+  useApproveResultMutation,
+  useReturnResultMutation,
+  usePublishExamResultsMutation,
+  useGetPendingAppealsQuery,
+  useDecideAppealMutation,
 } = resultApi;

apps/backoffice/src/app/features/result/components/RecordResultModal.tsx

@@ -18,8 +18,9 @@ import {
 } from '@mantine/core';
 import { IconInfoCircle, IconCheck, IconX } from '@tabler/icons-react';
 import { notify } from '@ema-platform/ui';
-import { useApiQuery } from '@ema-platform/api';
-import { useCreateResultMutation, useUpdateResultMutation } from '../api/result-api';
+import { extractErrorMessage } from '@ema-platform/api';
+import { useCreateResultMutation } from '../api/result-api';
+import { useGetExamRegistrationsQuery } from '../../exam/api/exam-api';
 import type { Exam } from '../../exam/types/exam';
 
 function InfoRow({ label, value }: { label: string; value: string }) {
@@ -48,27 +49,50 @@ export function RecordResultModal({
   const [questionRemarks, setQuestionRemarks] = useState<Record<string, string>>({});
   const [remark, setRemark] = useState('');
 
-  const { data: profilesRes } = useApiQuery<{ total: number; items: any[] }>({
-    url: '/profiles',
-    params: { q: 'w=type:=:SEAFARER' },
+  // Only candidates who registered and actually sat the paper can be marked
+  // (US-EXAM-009 feeding US-EXAM-011) — the API refuses anyone else, so the
+  // picker is the session's own register rather than every seafarer profile.
+  const { data: registrations } = useGetExamRegistrationsQuery(exam.id, {
+    skip: !opened,
   });
   const [createResult, { isLoading: isSaving }] = useCreateResultMutation();
-  const [updateResult] = useUpdateResultMutation();
 
-  const seafarers = profilesRes?.items ?? [];
   const questions = exam.questions ?? [];
 
-  const seafarerOptions = seafarers.map((s: any) => ({
-    value: s.id,
-    label: `${s.firstName} ${s.middleName ?? ''} ${s.lastName}`,
-  }));
+  const seafarerOptions = (registrations ?? [])
+    .filter((registration) =>
+      ['PRESENT', 'LATE'].includes(registration.attendanceStatus),
+    )
+    .map((registration) => ({
+      value: registration.profileId,
+      label: `${registration.admissionNumber} — ${[
+        registration.profile?.firstName,
+        registration.profile?.middleName,
+        registration.profile?.lastName,
+      ]
+        .filter(Boolean)
+        .join(' ')}`,
+    }));
 
   const filteredOptions = seafarerSearch
     ? seafarerOptions.filter((o: any) => o.label.toLowerCase().includes(seafarerSearch.toLowerCase()))
     : seafarerOptions;
 
   const totalScore = questions.reduce((sum, q) => sum + (scores[q.id] ?? 0), 0);
-  const passed = totalScore >= exam.cuttingPoint;
+  const maxScore = questions.reduce((sum, q) => sum + (q.points ?? 0), 0);
+  // The cutting point is read per the exam's configured evaluation method —
+  // an AVERAGE or PERCENTAGE exam must not be graded as a raw sum.
+  const effectiveScore =
+    exam.evaluationMethod === 'AVERAGE'
+      ? questions.length > 0
+        ? totalScore / questions.length
+        : 0
+      : exam.evaluationMethod === 'PERCENTAGE'
+        ? maxScore > 0
+          ? (totalScore / maxScore) * 100
+          : 0
+        : totalScore;
+  const passed = effectiveScore >= exam.cuttingPoint;
 
   const handleScoreChange = (questionId: string, value: number) => {
     setScores((prev) => ({ ...prev, [questionId]: value }));
@@ -89,16 +113,16 @@ export function RecordResultModal({
         score: scores[q.id] ?? 0,
         remark: questionRemarks[q.id] ?? '',
       }));
-      const created = await createResult({
+      // The outcome is not sent: the API derives PASSED/FAILED from the
+      // session's evaluation method and cutting point, and stamps the
+      // examiner on the row (US-EXAM-011). The preview below shows what that
+      // computation will produce.
+      await createResult({
         seafarerId: selectedSeafarerId,
         examId: exam.id,
         resultBreakdowns: breakdowns,
-        totalScore,
         remark: remark ? { en: remark, am: '' } : undefined,
       }).unwrap();
-      if (passed && created.id) {
-        await updateResult({ id: created.id, status: 'PASSED' }).unwrap();
-      }
       notify.success(t('result.recordModal.saveSuccess'));
       setSelectedSeafarerId(null);
       setScores({});
@@ -106,8 +130,17 @@ export function RecordResultModal({
       setRemark('');
       setSeafarerSearch('');
       onClose();
-    } catch {
-      notify.error(t('result.recordModal.saveError'));
+    } catch (error) {
+      const key = extractErrorMessage(error, t('result.recordModal.saveError'));
+      notify.error(
+        key === 'candidate_not_registered'
+          ? 'This candidate is not registered for the session.'
+          : key.startsWith('candidate_not_present')
+            ? `No paper to mark — the register says ${key.split(':')[1] ?? ''}.`
+            : key === 'result_already_recorded'
+              ? 'A result has already been recorded for this candidate.'
+              : key,
+      );
     }
   };
 

apps/backoffice/src/app/features/result/pages/ExamAppealsPage.tsx

@@ -0,0 +1,203 @@
+import { useState } from 'react';
+import { useTranslation } from 'react-i18next';
+import {
+  Alert,
+  Badge,
+  Button,
+  Center,
+  Group,
+  Loader,
+  Modal,
+  Paper,
+  Select,
+  Stack,
+  Table,
+  Text,
+  Textarea,
+  Title,
+} from '@mantine/core';
+import { IconGavel, IconInfoCircle } from '@tabler/icons-react';
+import { notify } from '@ema-platform/ui';
+import { extractErrorMessage } from '@ema-platform/api';
+import {
+  useGetPendingAppealsQuery,
+  useDecideAppealMutation,
+} from '../api/result-api';
+import type { ExamAppeal } from '../types/result';
+
+/**
+ * The appeals desk (US-EXAM-016).
+ *
+ * Upholding an appeal deliberately does not edit the mark here: it returns
+ * the result to the examiner, so the correction travels the same moderation
+ * and approval chain as the original.
+ */
+export function ExamAppealsPage() {
+  const { t, i18n } = useTranslation();
+  const locale = i18n.language as 'en' | 'am';
+  const { data: appeals, isLoading, isError } = useGetPendingAppealsQuery();
+  const [decideAppeal, { isLoading: isDeciding }] = useDecideAppealMutation();
+
+  const [target, setTarget] = useState<ExamAppeal | null>(null);
+  const [outcome, setOutcome] = useState<'UPHELD' | 'REJECTED'>('UPHELD');
+  const [remark, setRemark] = useState('');
+
+  const decide = async () => {
+    if (!target) return;
+    if (!remark.trim()) {
+      notify.error(t('result.review.remarkRequired'));
+      return;
+    }
+    try {
+      await decideAppeal({ id: target.id, outcome, remark: remark.trim() }).unwrap();
+      notify.success(t('result.appeals.decided'));
+      setTarget(null);
+      setRemark('');
+    } catch (error) {
+      notify.error(extractErrorMessage(error, t('result.appeals.error')));
+    }
+  };
+
+  if (isLoading) {
+    return (
+      <Center py="xl">
+        <Loader />
+      </Center>
+    );
+  }
+  if (isError) {
+    return (
+      <Alert icon={<IconInfoCircle size={16} />} color="red">
+        {t('result.appeals.error')}
+      </Alert>
+    );
+  }
+
+  return (
+    <Stack gap="lg">
+      <div>
+        <Title order={2}>{t('result.appeals.title')}</Title>
+        <Text fz="sm" c="dimmed">
+          {t('result.appeals.subtitle')}
+        </Text>
+      </div>
+
+      <Paper withBorder radius="md">
+        {(appeals ?? []).length === 0 ? (
+          <Text c="dimmed" ta="center" py="xl">
+            {t('result.appeals.none')}
+          </Text>
+        ) : (
+          <Table striped highlightOnHover>
+            <Table.Thead bg="var(--mantine-color-default-hover)">
+              <Table.Tr>
+                <Table.Th>{t('result.appeals.number')}</Table.Th>
+                <Table.Th>{t('result.appeals.candidate')}</Table.Th>
+                <Table.Th>{t('result.appeals.exam')}</Table.Th>
+                <Table.Th>{t('result.appeals.reason')}</Table.Th>
+                <Table.Th>{t('result.appeals.lodged')}</Table.Th>
+                <Table.Th />
+              </Table.Tr>
+            </Table.Thead>
+            <Table.Tbody>
+              {(appeals ?? []).map((appeal) => (
+                <Table.Tr key={appeal.id}>
+                  <Table.Td>
+                    <Text fz="sm" ff="monospace" fw={600}>
+                      {appeal.appealNumber}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text fz="sm">
+                      {appeal.profile
+                        ? `${appeal.profile.firstName} ${appeal.profile.lastName}`
+                        : appeal.profileId.slice(0, 8)}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text fz="sm">
+                      {appeal.result?.exam?.title?.[locale] ?? '—'}
+                    </Text>
+                    <Badge size="xs" variant="light" color="gray">
+                      {appeal.result?.status} · {appeal.result?.totalScore}
+                    </Badge>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text fz="xs" maw={300} lineClamp={3}>
+                      {appeal.reason}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text fz="xs">{appeal.createdAt?.slice(0, 10)}</Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Button
+                      size="compact-xs"
+                      variant="light"
+                      color="grape"
+                      leftSection={<IconGavel size={12} />}
+                      onClick={() => {
+                        setTarget(appeal);
+                        setOutcome('UPHELD');
+                        setRemark('');
+                      }}
+                    >
+                      {t('result.appeals.decide')}
+                    </Button>
+                  </Table.Td>
+                </Table.Tr>
+              ))}
+            </Table.Tbody>
+          </Table>
+        )}
+      </Paper>
+
+      <Modal
+        opened={Boolean(target)}
+        onClose={() => setTarget(null)}
+        title={`${t('result.appeals.decide')} — ${target?.appealNumber ?? ''}`}
+        size="md"
+        radius="lg"
+      >
+        <Stack gap="sm">
+          <Text fz="sm">{target?.reason}</Text>
+          <Select
+            label={t('result.appeals.decide')}
+            data={[
+              { value: 'UPHELD', label: t('result.appeals.uphold') },
+              { value: 'REJECTED', label: t('result.appeals.reject') },
+            ]}
+            value={outcome}
+            onChange={(value) =>
+              setOutcome((value as 'UPHELD' | 'REJECTED') ?? 'UPHELD')
+            }
+            size="sm"
+          />
+          {outcome === 'UPHELD' && (
+            <Alert color="yellow" icon={<IconInfoCircle size={15} />}>
+              {t('result.appeals.upheldHint')}
+            </Alert>
+          )}
+          <Textarea
+            label={t('result.appeals.remark')}
+            minRows={3}
+            autosize
+            value={remark}
+            onChange={(event) => setRemark(event.currentTarget.value)}
+            required
+          />
+          <Group justify="flex-end">
+            <Button variant="default" size="sm" onClick={() => setTarget(null)}>
+              {t('result.cancel')}
+            </Button>
+            <Button size="sm" loading={isDeciding} onClick={decide}>
+              {t('result.appeals.decide')}
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+    </Stack>
+  );
+}
+
+export default ExamAppealsPage;

apps/backoffice/src/app/features/result/pages/ResultPage.tsx

@@ -34,13 +34,24 @@ import {
   IconCircleX,
   IconChartBar,
   IconSearch,
+  IconSend,
 } from '@tabler/icons-react';
 import { notify, BilingualInput } from '@ema-platform/ui';
 import type { BilingualValue } from '@ema-platform/ui';
-import { useGetResultsQuery, useLazyGetResultQuery, useDeleteResultMutation, useUpdateResultMutation } from '../api/result-api';
+import { extractErrorMessage } from '@ema-platform/api';
+import {
+  useGetResultsQuery,
+  useLazyGetResultQuery,
+  useDeleteResultMutation,
+  useUpdateResultMutation,
+  useModerateResultMutation,
+  useApproveResultMutation,
+  useReturnResultMutation,
+  usePublishExamResultsMutation,
+} from '../api/result-api';
 import { useGetExamsQuery } from '../../exam/api/exam-api';
 import { RecordResultModal } from '../components/RecordResultModal';
-import type { Result, ResultBreakdown } from '../types/result';
+import type { Result, ResultBreakdown, ResultReviewStatus } from '../types/result';
 import type { Exam } from '../../exam/types/exam';
 
 const STATUS_COLOR: Record<string, string> = {
@@ -48,6 +59,16 @@ const STATUS_COLOR: Record<string, string> = {
   FAILED: 'red',
 };
 
+/** Where a mark sits in quality control (US-EXAM-011 → 014). */
+const REVIEW_COLOR: Record<ResultReviewStatus, string> = {
+  MARKED: 'gray',
+  MODERATED: 'yellow',
+  APPROVED: 'blue',
+  PUBLISHED: 'teal',
+};
+
+type QcAction = 'moderate' | 'approve' | 'return';
+
 function ResultStat({
   label,
   value,
@@ -104,13 +125,16 @@ export function ResultPage() {
 
   const [deleteResult] = useDeleteResultMutation();
   const [updateResult] = useUpdateResultMutation();
+  const [moderateResult, { isLoading: isModerating }] = useModerateResultMutation();
+  const [approveResult, { isLoading: isApproving }] = useApproveResultMutation();
+  const [returnResult, { isLoading: isReturning }] = useReturnResultMutation();
+  const [publishResults, { isLoading: isPublishing }] = usePublishExamResultsMutation();
 
   const [searchQuery, setSearchQuery] = useState('');
   const [examFilter, setExamFilter] = useState<string | null>(null);
   const [detailOpened, { open: openDetail, close: closeDetail }] = useDisclosure(false);
   const [deleteTarget, setDeleteTarget] = useState<Result | null>(null);
   const [deleteOpened, { open: openDelete, close: closeDelete }] = useDisclosure(false);
-  const [detailStatus, setDetailStatus] = useState<string>('PASSED');
   const [detailRemark, setDetailRemark] = useState<BilingualValue>({ en: '', am: '' });
   const [detailBreakdowns, setDetailBreakdowns] = useState<ResultBreakdown[]>([]);
   const [detailSaving, setDetailSaving] = useState(false);
@@ -118,6 +142,10 @@ export function ResultPage() {
   const [pickerOpened, { open: openPicker, close: closePicker }] = useDisclosure(false);
   const [recordExam, setRecordExam] = useState<Exam | null>(null);
   const [recordOpened, { open: openRecord, close: closeRecord }] = useDisclosure(false);
+  const [qcTarget, setQcTarget] = useState<Result | null>(null);
+  const [qcAction, setQcAction] = useState<QcAction>('approve');
+  const [qcRemark, setQcRemark] = useState('');
+  const [qcAdjustment, setQcAdjustment] = useState(0);
 
   const examOptions = exams.map((e) => ({ value: e.id, label: `${e.title.en} (${e.date})` }));
 
@@ -162,7 +190,6 @@ export function ResultPage() {
 
   const viewDetail = useCallback((result: Result) => {
     fetchDetail(result.id);
-    setDetailStatus(result.status);
     setDetailRemark({ en: result.remark?.en ?? '', am: result.remark?.am ?? '' });
     setDetailBreakdowns(result.resultBreakdowns.map((b) => ({ ...b })));
     openDetail();
@@ -172,26 +199,82 @@ export function ResultPage() {
     if (!detailResult) return;
     setDetailSaving(true);
     try {
+      // No `status`: re-marking recomputes the outcome on the server, and an
+      // approved result is refused until it is returned to the examiner.
       await updateResult({
         id: detailResult.id,
-        status: detailStatus as 'PASSED' | 'FAILED',
         remark: detailRemark.en || detailRemark.am ? detailRemark : undefined,
         resultBreakdowns: detailBreakdowns,
       }).unwrap();
       notify.success(t('result.updated'));
       closeDetail();
-    } catch {
-      notify.error(t('result.error'));
+    } catch (error) {
+      const key = extractErrorMessage(error, t('result.error'));
+      notify.error(
+        key === 'result_locked_after_approval'
+          ? t('result.review.lockedAfterApproval')
+          : key,
+      );
     } finally {
       setDetailSaving(false);
     }
   };
 
+  const openQc = (result: Result, action: QcAction) => {
+    setQcTarget(result);
+    setQcAction(action);
+    setQcRemark('');
+    setQcAdjustment(0);
+  };
+
+  const runQc = async () => {
+    if (!qcTarget) return;
+    if (!qcRemark.trim()) {
+      notify.error(t('result.review.remarkRequired'));
+      return;
+    }
+    try {
+      if (qcAction === 'moderate') {
+        await moderateResult({
+          id: qcTarget.id,
+          adjustment: qcAdjustment,
+          remark: qcRemark.trim(),
+        }).unwrap();
+        notify.success(t('result.review.moderated'));
+      } else if (qcAction === 'approve') {
+        await approveResult({ id: qcTarget.id, remark: qcRemark.trim() }).unwrap();
+        notify.success(t('result.review.approved'));
+      } else {
+        await returnResult({ id: qcTarget.id, remark: qcRemark.trim() }).unwrap();
+        notify.success(t('result.review.returned'));
+      }
+      setQcTarget(null);
+    } catch (error) {
+      notify.error(extractErrorMessage(error, t('result.review.error')));
+    }
+  };
+
+  /**
+   * Publication is per session (US-EXAM-014) — a cohort sees its results
+   * together — so it needs an exam in the filter to know which one.
+   */
+  const handlePublish = async () => {
+    if (!examFilter) {
+      notify.error(t('result.review.publishNeedsExam'));
+      return;
+    }
+    try {
+      const outcome = await publishResults(examFilter).unwrap();
+      notify.success(t('result.review.publishedCount', outcome));
+    } catch (error) {
+      notify.error(extractErrorMessage(error, t('result.review.error')));
+    }
+  };
+
   const handleDetailClose = () => {
     closeDetail();
     setDetailBreakdowns([]);
     setDetailRemark({ en: '', am: '' });
-    setDetailStatus('PASSED');
   };
 
   const handleDelete = async () => {
@@ -216,9 +299,22 @@ export function ResultPage() {
           <Title order={2}>{t('result.title')}</Title>
           <Text fz="sm" c="dimmed">{t('result.subtitle')}</Text>
         </div>
-        <Button leftSection={<IconPlus size={15} />} onClick={openPicker} size="sm">
-          {t('result.record')}
-        </Button>
+        <Group gap="sm">
+          <Button
+            variant="light"
+            color="teal"
+            size="sm"
+            loading={isPublishing}
+            disabled={!examFilter}
+            leftSection={<IconSend size={15} />}
+            onClick={handlePublish}
+          >
+            {t('result.review.publish')}
+          </Button>
+          <Button leftSection={<IconPlus size={15} />} onClick={openPicker} size="sm">
+            {t('result.record')}
+          </Button>
+        </Group>
       </Group>
 
       <SimpleGrid cols={{ base: 2, lg: 4 }} spacing="lg">
@@ -259,6 +355,7 @@ export function ResultPage() {
               <Table.Th>{t('result.columns.exam')}</Table.Th>
               <Table.Th>{t('result.columns.totalScore')}</Table.Th>
               <Table.Th>{t('result.columns.status')}</Table.Th>
+              <Table.Th>{t('result.review.column')}</Table.Th>
               <Table.Th>{t('result.columns.date')}</Table.Th>
               <Table.Th />
             </Table.Tr>
@@ -289,9 +386,44 @@ export function ResultPage() {
                     {t(`result.status.${r.status}`)}
                   </Badge>
                 </Table.Td>
+                <Table.Td>
+                  <Badge size="sm" variant="light" color={REVIEW_COLOR[r.reviewStatus] ?? 'gray'}>
+                    {t(`result.review.${r.reviewStatus}`)}
+                  </Badge>
+                </Table.Td>
                 <Table.Td><Text fz="sm">{new Date(r.createdAt).toLocaleDateString()}</Text></Table.Td>
                 <Table.Td>
                   <Group gap="xs">
+                    {(r.reviewStatus === 'MARKED' || r.reviewStatus === 'MODERATED') && (
+                      <>
+                        <Button
+                          size="compact-xs"
+                          variant="light"
+                          color="yellow"
+                          onClick={() => openQc(r, 'moderate')}
+                        >
+                          {t('result.review.moderate')}
+                        </Button>
+                        <Button
+                          size="compact-xs"
+                          variant="light"
+                          color="blue"
+                          onClick={() => openQc(r, 'approve')}
+                        >
+                          {t('result.review.approve')}
+                        </Button>
+                      </>
+                    )}
+                    {(r.reviewStatus === 'APPROVED' || r.reviewStatus === 'MODERATED') && (
+                      <Button
+                        size="compact-xs"
+                        variant="subtle"
+                        color="orange"
+                        onClick={() => openQc(r, 'return')}
+                      >
+                        {t('result.review.return')}
+                      </Button>
+                    )}
                     <Button
                       size="xs"
                       variant="subtle"
@@ -315,7 +447,7 @@ export function ResultPage() {
             ))}
             {filtered.length === 0 && (
               <Table.Tr>
-                <Table.Td colSpan={6}>
+                <Table.Td colSpan={7}>
                   <Text c="dimmed" ta="center" py="xl">{t('result.noItems')}</Text>
                 </Table.Td>
               </Table.Tr>
@@ -373,16 +505,26 @@ export function ResultPage() {
             <Divider />
 
             {/* Editable fields */}
-            <Select
-              label={t('result.detail.status')}
-              data={[
-                { value: 'PASSED', label: t('result.status.PASSED') },
-                { value: 'FAILED', label: t('result.status.FAILED') },
-              ]}
-              value={detailStatus}
-              onChange={(v) => setDetailStatus(v ?? 'PASSED')}
-              size="sm"
-            />
+            {/* Read-only: the outcome follows the pass mark, not the officer. */}
+            <div>
+              <Text fz="xs" c="dimmed" tt="uppercase" fw={600}>
+                {t('result.review.derivedStatus')}
+              </Text>
+              <Group gap="xs" mt={4}>
+                <Badge variant="light" color={STATUS_COLOR[detailResult.status]}>
+                  {t(`result.status.${detailResult.status}`)}
+                </Badge>
+                <Badge variant="light" color={REVIEW_COLOR[detailResult.reviewStatus] ?? 'gray'}>
+                  {t(`result.review.${detailResult.reviewStatus}`)}
+                </Badge>
+                {detailResult.preModerationScore != null && (
+                  <Text fz="xs" c="dimmed">
+                    {t('result.review.originalScore')}: {detailResult.preModerationScore}
+                    {detailResult.moderationRemark ? ` — ${detailResult.moderationRemark}` : ''}
+                  </Text>
+                )}
+              </Group>
+            </div>
 
             <BilingualInput
               label={t('result.detail.remark')}
@@ -467,6 +609,53 @@ export function ResultPage() {
         )}
       </Modal>
 
+      {/* Moderation, approval and return — the quality-control chain */}
+      <Modal
+        opened={Boolean(qcTarget)}
+        onClose={() => setQcTarget(null)}
+        title={t(`result.review.${qcAction}`)}
+        size="md"
+        radius="lg"
+      >
+        <Stack gap="sm">
+          <Text fz="sm">
+            {qcTarget?.seafarer
+              ? `${qcTarget.seafarer.firstName} ${qcTarget.seafarer.lastName}`
+              : qcTarget?.seafarerId.slice(0, 8)}{' '}
+            · {qcTarget ? getExamTitle(qcTarget.examId) : ''} · {qcTarget?.totalScore}
+          </Text>
+          {qcAction === 'moderate' && (
+            <TextInput
+              label={t('result.review.adjustment')}
+              description={t('result.review.adjustmentHint')}
+              type="number"
+              value={qcAdjustment}
+              onChange={(e) => setQcAdjustment(Number(e.currentTarget.value))}
+              size="sm"
+            />
+          )}
+          <TextInput
+            label={t('result.review.remark')}
+            value={qcRemark}
+            onChange={(e) => setQcRemark(e.currentTarget.value)}
+            size="sm"
+            required
+          />
+          <Group justify="flex-end">
+            <Button variant="default" size="sm" onClick={() => setQcTarget(null)}>
+              {t('result.cancel')}
+            </Button>
+            <Button
+              size="sm"
+              loading={isModerating || isApproving || isReturning}
+              onClick={runQc}
+            >
+              {t(`result.review.${qcAction}`)}
+            </Button>
+          </Group>
+        </Stack>
+      </Modal>
+
       <Modal opened={deleteOpened} onClose={closeDelete} title={t('result.confirmDelete')} size="sm">
         <Text mb="md">{t('result.deleteConfirmText')}</Text>
         <Group justify="flex-end">

apps/backoffice/src/app/features/result/types/result.ts

@@ -5,6 +5,15 @@ export type { QuestionForm };
 
 export type ExamResultStatus = 'PASSED' | 'FAILED';
 
+/** How far a mark has travelled through quality control (US-EXAM-011 → 014). */
+export type ResultReviewStatus = 'MARKED' | 'MODERATED' | 'APPROVED' | 'PUBLISHED';
+
+export type ExamAppealStatus =
+  | 'SUBMITTED'
+  | 'UNDER_REVIEW'
+  | 'UPHELD'
+  | 'REJECTED';
+
 export interface ResultBreakdown {
   questionId: string;
   score: number;
@@ -52,27 +61,70 @@ export interface Result {
   totalScore: number;
   remark: { en: string; am: string } | null;
   status: ExamResultStatus;
+  reviewStatus: ResultReviewStatus;
+  markedById: string | null;
+  markedAt: string | null;
+  preModerationScore: number | null;
+  moderationAdjustment: number | null;
+  moderationRemark: string | null;
+  approvalRemark: string | null;
+  approvedAt: string | null;
+  publishedAt: string | null;
   createdAt: string;
   updatedAt: string;
 }
 
+/** A candidate's challenge to a published result (US-EXAM-016). */
+export interface ExamAppeal {
+  id: string;
+  appealNumber: string;
+  resultId: string;
+  profileId: string;
+  reason: string;
+  status: ExamAppealStatus;
+  decisionRemark: string | null;
+  decidedAt: string | null;
+  createdAt: string;
+  result?: Result;
+  profile?: Profile;
+}
+
 export interface ListResponse<T> {
   total: number;
   items: T[];
 }
 
+/** The total and the outcome are both computed server-side (US-EXAM-011). */
 export interface CreateResultPayload {
   seafarerId: string;
   examId: string;
   resultBreakdowns: ResultBreakdown[];
-  totalScore?: number;
   remark?: { en: string; am: string };
 }
 
+/**
+ * `status` is absent on purpose: PASSED/FAILED is derived on the server from
+ * the session's cutting point and evaluation method (US-EXAM-011).
+ */
 export interface UpdateResultPayload {
   id: string;
   resultBreakdowns?: ResultBreakdown[];
-  totalScore?: number;
   remark?: { en: string; am: string };
-  status?: ExamResultStatus;
+}
+
+export interface ModerateResultPayload {
+  id: string;
+  adjustment: number;
+  remark: string;
+}
+
+export interface ResultDecisionPayload {
+  id: string;
+  remark: string;
+}
+
+export interface DecideAppealPayload {
+  id: string;
+  outcome: 'UPHELD' | 'REJECTED';
+  remark: string;
 }

apps/backoffice/src/app/features/seafarer-registry/pages/SeafarerRegistryPage.tsx

@@ -1,18 +1,38 @@
 import { useState } from 'react';
 import {
   Badge,
+  Button,
   Card,
   Center,
   Container,
+  Drawer,
   Group,
   Loader,
+  Modal,
+  Select,
+  Stack,
   Table,
+  Tabs,
   Text,
   TextInput,
+  Textarea,
   Title,
+  Tooltip,
 } from '@mantine/core';
-import { IconSearch } from '@tabler/icons-react';
-import { useApiQuery } from '@ema-platform/api';
+import {
+  IconAnchor,
+  IconSearch,
+  IconShieldCog,
+  IconStethoscope,
+} from '@tabler/icons-react';
+import { notify } from '@ema-platform/ui';
+import {
+  extractErrorMessage,
+  useApiQuery,
+  useGetMedicalForProfileQuery,
+  useGetSeaServiceForProfileQuery,
+  useUpdateSeafarerStatusMutation,
+} from '@ema-platform/api';
 
 interface ProfileRow {
   id: string;
@@ -22,19 +42,295 @@ interface ProfileRow {
   gender?: string;
   type?: string;
   isComplete?: boolean;
+  seafarerNumber?: string | null;
+  seafarerStatus?: string | null;
+  seafarerDepartment?: string | null;
+  seafarerStatusReason?: string | null;
   profession?: { name?: { en?: string } };
   address?: { idNumber?: string; nationality?: string; primaryPhoneNumber?: string };
 }
 
+const SEAFARER_STATUS_COLORS: Record<string, string> = {
+  ACTIVE: 'green',
+  PENDING: 'yellow',
+  SUSPENDED: 'orange',
+  INACTIVE: 'gray',
+};
+
+const RECORD_STATUS_COLORS: Record<string, string> = {
+  SUBMITTED: 'blue',
+  VERIFIED: 'green',
+  REJECTED: 'red',
+};
+
+const DEPARTMENT_LABELS: Record<string, string> = {
+  DECK: 'Deck',
+  ENGINE: 'Engine',
+  CATERING: 'Catering',
+};
+
+/** The registered seafarer's records, read-only (verification is module 06). */
+function SeafarerDetailDrawer({
+  profile,
+  onClose,
+}: {
+  profile: ProfileRow | null;
+  onClose: () => void;
+}) {
+  const profileId = profile?.id ?? '';
+  const { data: seaService, isLoading: loadingSea } =
+    useGetSeaServiceForProfileQuery(profileId, { skip: !profileId });
+  const { data: medical, isLoading: loadingMedical } =
+    useGetMedicalForProfileQuery(profileId, { skip: !profileId });
+
+  return (
+    <Drawer
+      opened={Boolean(profile)}
+      onClose={onClose}
+      position="right"
+      size="lg"
+      title={
+        profile
+          ? [profile.firstName, profile.middleName, profile.lastName]
+              .filter(Boolean)
+              .join(' ')
+          : ''
+      }
+    >
+      {profile && (
+        <Stack>
+          <Group gap="xl">
+            <div>
+              <Text size="xs" c="dimmed" tt="uppercase">
+                Seafarer number
+              </Text>
+              <Text fw={700} ff="monospace">
+                {profile.seafarerNumber ?? '—'}
+              </Text>
+            </div>
+            <div>
+              <Text size="xs" c="dimmed" tt="uppercase">
+                Department
+              </Text>
+              <Text fw={600}>
+                {profile.seafarerDepartment
+                  ? DEPARTMENT_LABELS[profile.seafarerDepartment] ??
+                    profile.seafarerDepartment
+                  : '—'}
+              </Text>
+            </div>
+            <div>
+              <Text size="xs" c="dimmed" tt="uppercase">
+                Status
+              </Text>
+              <Badge
+                color={
+                  SEAFARER_STATUS_COLORS[profile.seafarerStatus ?? ''] ?? 'gray'
+                }
+              >
+                {profile.seafarerStatus ?? 'NOT REGISTERED'}
+              </Badge>
+            </div>
+          </Group>
+          {profile.seafarerStatusReason && (
+            <Text size="sm" c="dimmed">
+              Status reason: {profile.seafarerStatusReason}
+            </Text>
+          )}
+
+          <Tabs defaultValue="sea-service" keepMounted={false}>
+            <Tabs.List>
+              <Tabs.Tab value="sea-service" leftSection={<IconAnchor size={14} />}>
+                Sea Service
+              </Tabs.Tab>
+              <Tabs.Tab value="medical" leftSection={<IconStethoscope size={14} />}>
+                Medical
+              </Tabs.Tab>
+            </Tabs.List>
+
+            <Tabs.Panel value="sea-service" pt="sm">
+              {loadingSea ? (
+                <Loader size="sm" />
+              ) : (seaService ?? []).length === 0 ? (
+                <Text size="sm" c="dimmed">
+                  No sea-service records.
+                </Text>
+              ) : (
+                <Table striped>
+                  <Table.Thead>
+                    <Table.Tr>
+                      <Table.Th>Vessel</Table.Th>
+                      <Table.Th>Rank</Table.Th>
+                      <Table.Th>Period</Table.Th>
+                      <Table.Th>Status</Table.Th>
+                    </Table.Tr>
+                  </Table.Thead>
+                  <Table.Tbody>
+                    {(seaService ?? []).map((record) => (
+                      <Table.Tr key={record.id}>
+                        <Table.Td>
+                          {record.vesselName}
+                          {record.imoNumber && (
+                            <Text size="xs" c="dimmed">
+                              IMO {record.imoNumber}
+                            </Text>
+                          )}
+                        </Table.Td>
+                        <Table.Td>{record.rank}</Table.Td>
+                        <Table.Td>
+                          {record.engagementDate} → {record.dischargeDate}
+                        </Table.Td>
+                        <Table.Td>
+                          <Badge size="sm" color={RECORD_STATUS_COLORS[record.status]}>
+                            {record.status}
+                          </Badge>
+                        </Table.Td>
+                      </Table.Tr>
+                    ))}
+                  </Table.Tbody>
+                </Table>
+              )}
+            </Tabs.Panel>
+
+            <Tabs.Panel value="medical" pt="sm">
+              {loadingMedical ? (
+                <Loader size="sm" />
+              ) : (medical ?? []).length === 0 ? (
+                <Text size="sm" c="dimmed">
+                  No medical certificates.
+                </Text>
+              ) : (
+                <Table striped>
+                  <Table.Thead>
+                    <Table.Tr>
+                      <Table.Th>Issuer</Table.Th>
+                      <Table.Th>Validity</Table.Th>
+                      <Table.Th>Fitness</Table.Th>
+                      <Table.Th>Status</Table.Th>
+                    </Table.Tr>
+                  </Table.Thead>
+                  <Table.Tbody>
+                    {(medical ?? []).map((certificate) => (
+                      <Table.Tr key={certificate.id}>
+                        <Table.Td>{certificate.issuerName}</Table.Td>
+                        <Table.Td>
+                          {certificate.issueDate} → {certificate.expiryDate}
+                        </Table.Td>
+                        <Table.Td>{certificate.fitnessStatus}</Table.Td>
+                        <Table.Td>
+                          <Badge
+                            size="sm"
+                            color={RECORD_STATUS_COLORS[certificate.status]}
+                          >
+                            {certificate.status}
+                          </Badge>
+                        </Table.Td>
+                      </Table.Tr>
+                    ))}
+                  </Table.Tbody>
+                </Table>
+              )}
+            </Tabs.Panel>
+          </Tabs>
+        </Stack>
+      )}
+    </Drawer>
+  );
+}
+
+/** US-SEA-013: suspend / reinstate / close, always with a reason. */
+function StatusModal({
+  profile,
+  onClose,
+  onDone,
+}: {
+  profile: ProfileRow | null;
+  onClose: () => void;
+  onDone: () => void;
+}) {
+  const [status, setStatus] = useState<string | null>(null);
+  const [reason, setReason] = useState('');
+  const [updateStatus, { isLoading }] = useUpdateSeafarerStatusMutation();
+
+  const submit = async () => {
+    if (!profile || !status) return;
+    try {
+      await updateStatus({
+        profileId: profile.id,
+        status: status as 'ACTIVE' | 'INACTIVE' | 'SUSPENDED' | 'PENDING',
+        reason,
+      }).unwrap();
+      notify.success('Seafarer status updated');
+      onClose();
+      onDone();
+    } catch (error) {
+      notify.error(extractErrorMessage(error, 'Could not update the status'));
+    }
+  };
+
+  return (
+    <Modal
+      opened={Boolean(profile)}
+      onClose={onClose}
+      title="Change seafarer status"
+      centered
+    >
+      <Stack>
+        <Text size="sm" c="dimmed">
+          {profile?.seafarerNumber} — currently {profile?.seafarerStatus}. The
+          reason is recorded and visible to the seafarer.
+        </Text>
+        <Select
+          label="New status"
+          required
+          data={[
+            { value: 'SUSPENDED', label: 'Suspend' },
+            { value: 'INACTIVE', label: 'Close' },
+            { value: 'ACTIVE', label: 'Reinstate' },
+          ].filter((o) => o.value !== profile?.seafarerStatus)}
+          value={status}
+          onChange={setStatus}
+        />
+        <Textarea
+          label="Reason"
+          required
+          minRows={2}
+          value={reason}
+          onChange={(e) => setReason(e.target.value)}
+        />
+        <Group justify="flex-end">
+          <Button variant="default" onClick={onClose}>
+            Cancel
+          </Button>
+          <Button
+            color={status === 'ACTIVE' ? 'green' : 'orange'}
+            disabled={!status || reason.trim().length < 3}
+            loading={isLoading}
+            onClick={submit}
+          >
+            Confirm
+          </Button>
+        </Group>
+      </Stack>
+    </Modal>
+  );
+}
+
 /**
  * Registered seafarer profiles, read from the real profiles endpoint.
  *
- * This previously listed a hardcoded roster, so the registry showed seafarers
- * who had never registered.
+ * Registration review itself happens in the licence queue (the
+ * SEAFARER_REGISTRATION application type); this page is the resulting
+ * register — numbers, departments, statuses, and each seafarer's records.
  */
 export function SeafarerRegistryPage() {
   const [search, setSearch] = useState('');
-  const { data, isLoading } = useApiQuery<{ total: number; items: ProfileRow[] }>({
+  const [detail, setDetail] = useState<ProfileRow | null>(null);
+  const [statusTarget, setStatusTarget] = useState<ProfileRow | null>(null);
+  const { data, isLoading, refetch } = useApiQuery<{
+    total: number;
+    items: ProfileRow[];
+  }>({
     url: '/profiles',
     method: 'GET',
     params: { q: 'i=profession,address&t=200' },
@@ -43,7 +339,13 @@ export function SeafarerRegistryPage() {
   const items = (data?.items ?? []).filter((p) => {
     if (!search.trim()) return true;
     const term = search.toLowerCase();
-    return [p.firstName, p.middleName, p.lastName, p.address?.idNumber]
+    return [
+      p.firstName,
+      p.middleName,
+      p.lastName,
+      p.address?.idNumber,
+      p.seafarerNumber,
+    ]
       .filter(Boolean)
       .some((v) => String(v).toLowerCase().includes(term));
   });
@@ -54,15 +356,15 @@ export function SeafarerRegistryPage() {
         <div>
           <Title order={3}>Seafarer registry</Title>
           <Text size="sm" c="dimmed">
-            {data?.total ?? 0} registered profile{(data?.total ?? 0) === 1 ? '' : 's'}
+            {data?.total ?? 0} profile{(data?.total ?? 0) === 1 ? '' : 's'}
           </Text>
         </div>
         <TextInput
-          placeholder="Name or ID number"
+          placeholder="Name, ID or seafarer number"
           leftSection={<IconSearch size={14} />}
           value={search}
           onChange={(e) => setSearch(e.currentTarget.value)}
-          w={260}
+          w={280}
         />
       </Group>
 
@@ -82,22 +384,37 @@ export function SeafarerRegistryPage() {
             <Table.Thead>
               <Table.Tr>
                 <Table.Th>Name</Table.Th>
-                <Table.Th>Profession</Table.Th>
+                <Table.Th>Seafarer №</Table.Th>
+                <Table.Th>Department</Table.Th>
                 <Table.Th>ID number</Table.Th>
                 <Table.Th>Phone</Table.Th>
                 <Table.Th>Status</Table.Th>
+                <Table.Th />
               </Table.Tr>
             </Table.Thead>
             <Table.Tbody>
               {items.map((p) => (
-                <Table.Tr key={p.id}>
+                <Table.Tr
+                  key={p.id}
+                  style={{ cursor: 'pointer' }}
+                  onClick={() => setDetail(p)}
+                >
                   <Table.Td>
                     <Text size="sm" fw={500}>
                       {[p.firstName, p.middleName, p.lastName].filter(Boolean).join(' ')}
                     </Text>
                   </Table.Td>
                   <Table.Td>
-                    <Text size="sm">{p.profession?.name?.en ?? '—'}</Text>
+                    <Text size="sm" ff="monospace">
+                      {p.seafarerNumber ?? '—'}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text size="sm">
+                      {p.seafarerDepartment
+                        ? DEPARTMENT_LABELS[p.seafarerDepartment] ?? p.seafarerDepartment
+                        : '—'}
+                    </Text>
                   </Table.Td>
                   <Table.Td>
                     <Text size="sm" c="dimmed">
@@ -110,9 +427,33 @@ export function SeafarerRegistryPage() {
                     </Text>
                   </Table.Td>
                   <Table.Td>
-                    <Badge size="sm" variant="light" color={p.isComplete ? 'teal' : 'gray'}>
-                      {p.isComplete ? 'Complete' : 'Incomplete'}
-                    </Badge>
+                    {p.seafarerNumber ? (
+                      <Badge
+                        size="sm"
+                        variant="light"
+                        color={SEAFARER_STATUS_COLORS[p.seafarerStatus ?? ''] ?? 'gray'}
+                      >
+                        {p.seafarerStatus}
+                      </Badge>
+                    ) : (
+                      <Badge size="sm" variant="light" color={p.isComplete ? 'teal' : 'gray'}>
+                        {p.isComplete ? 'Not registered' : 'Incomplete'}
+                      </Badge>
+                    )}
+                  </Table.Td>
+                  <Table.Td onClick={(e) => e.stopPropagation()}>
+                    {p.seafarerNumber && (
+                      <Tooltip label="Suspend / reinstate / close">
+                        <Button
+                          size="compact-xs"
+                          variant="subtle"
+                          leftSection={<IconShieldCog size={14} />}
+                          onClick={() => setStatusTarget(p)}
+                        >
+                          Status
+                        </Button>
+                      </Tooltip>
+                    )}
                   </Table.Td>
                 </Table.Tr>
               ))}
@@ -120,6 +461,13 @@ export function SeafarerRegistryPage() {
           </Table>
         )}
       </Card>
+
+      <SeafarerDetailDrawer profile={detail} onClose={() => setDetail(null)} />
+      <StatusModal
+        profile={statusTarget}
+        onClose={() => setStatusTarget(null)}
+        onDone={refetch}
+      />
     </Container>
   );
 }

apps/backoffice/src/app/features/vessel-registration/pages/VesselRegistrationQueuePage.tsx

@@ -1,18 +1,359 @@
-import { Container } from '@mantine/core';
-import { FeatureUnavailable } from '@ema-platform/ui';
+import { useState } from 'react';
+import { Link } from 'react-router-dom';
+import {
+  Alert,
+  Badge,
+  Button,
+  Card,
+  Center,
+  Container,
+  Drawer,
+  Group,
+  Loader,
+  Modal,
+  Select,
+  Stack,
+  Table,
+  Text,
+  TextInput,
+  Textarea,
+  Title,
+  Tooltip,
+} from '@mantine/core';
+import {
+  IconAlertTriangle,
+  IconInfoCircle,
+  IconSearch,
+  IconShieldCog,
+} from '@tabler/icons-react';
+import { notify } from '@ema-platform/ui';
+import {
+  extractErrorMessage,
+  useGetVesselIncidentsQuery,
+  useGetVesselsQuery,
+  useUpdateVesselStatusMutation,
+} from '@ema-platform/api';
+import type { Vessel } from '@ema-platform/api';
+
+const VESSEL_STATUS_COLORS: Record<string, string> = {
+  REGISTERED: 'green',
+  SUSPENDED: 'orange',
+  DEREGISTERED: 'gray',
+};
+
+const CATEGORY_LABELS: Record<string, string> = {
+  INLAND_WATERWAY: 'Inland Waterway',
+  SEA_GOING: 'Sea-going',
+};
+
+/** Full particulars + incident log, read-only. */
+function VesselDetailDrawer({
+  vessel,
+  onClose,
+}: {
+  vessel: Vessel | null;
+  onClose: () => void;
+}) {
+  const { data: incidents, isLoading: loadingIncidents } =
+    useGetVesselIncidentsQuery(vessel?.id ?? '', { skip: !vessel });
+
+  const particulars: [string, string | number | null][] = vessel
+    ? [
+        ['Registration №', vessel.registrationNumber],
+        ['Category', CATEGORY_LABELS[vessel.category] ?? vessel.category],
+        ['Type', vessel.vesselType],
+        ['IMO number', vessel.imoNumber],
+        ['Hull number', vessel.hullNumber],
+        ['Flag state', vessel.flagState],
+        ['Port of registry', vessel.portOfRegistry],
+        ['Gross tonnage', vessel.grossTonnage],
+        ['Passenger capacity', vessel.passengerCapacity],
+        ['Length (m)', vessel.lengthMeters],
+        ['Year built', vessel.yearBuilt],
+        ['Engine', vessel.engineType],
+        ['Engine power (kW)', vessel.enginePowerKw],
+        ['Engines', vessel.numberOfEngines],
+        ['Hull material', vessel.hullMaterial],
+        ['Owner', vessel.ownerName],
+        ['Registered', vessel.registeredAt?.slice(0, 10) ?? null],
+      ]
+    : [];
+
+  return (
+    <Drawer
+      opened={Boolean(vessel)}
+      onClose={onClose}
+      position="right"
+      size="lg"
+      title={vessel?.name ?? ''}
+    >
+      {vessel && (
+        <Stack>
+          {vessel.statusReason && (
+            <Alert
+              color={vessel.status === 'SUSPENDED' ? 'orange' : 'gray'}
+              icon={<IconInfoCircle size={16} />}
+            >
+              {vessel.status}: {vessel.statusReason}
+            </Alert>
+          )}
+          <Table variant="vertical" layout="fixed">
+            <Table.Tbody>
+              {particulars
+                .filter(([, value]) => value !== null && value !== undefined)
+                .map(([label, value]) => (
+                  <Table.Tr key={label}>
+                    <Table.Th w={180}>{label}</Table.Th>
+                    <Table.Td>{String(value)}</Table.Td>
+                  </Table.Tr>
+                ))}
+            </Table.Tbody>
+          </Table>
+
+          <Group gap="xs">
+            <IconAlertTriangle size={16} />
+            <Text fw={600} size="sm">
+              Incidents
+            </Text>
+          </Group>
+          {loadingIncidents ? (
+            <Loader size="sm" />
+          ) : (incidents ?? []).length === 0 ? (
+            <Text size="sm" c="dimmed">
+              No incidents recorded.
+            </Text>
+          ) : (
+            (incidents ?? []).map((incident) => (
+              <Card key={incident.id} withBorder radius="md" p="sm">
+                <Group justify="space-between">
+                  <Text size="sm" fw={600}>
+                    {incident.occurredAt}
+                    {incident.location ? ` — ${incident.location}` : ''}
+                  </Text>
+                  <Badge size="sm" variant="light">
+                    {incident.reportedByOfficer ? 'Officer' : 'Owner'}
+                  </Badge>
+                </Group>
+                <Text size="sm" mt={4}>
+                  {incident.description}
+                </Text>
+              </Card>
+            ))
+          )}
+        </Stack>
+      )}
+    </Drawer>
+  );
+}
+
+/** Suspend / deregister / reinstate with a mandatory reason (US-VES-015). */
+function StatusModal({
+  vessel,
+  onClose,
+}: {
+  vessel: Vessel | null;
+  onClose: () => void;
+}) {
+  const [status, setStatus] = useState<string | null>(null);
+  const [reason, setReason] = useState('');
+  const [updateStatus, { isLoading }] = useUpdateVesselStatusMutation();
+
+  const submit = async () => {
+    if (!vessel || !status) return;
+    try {
+      await updateStatus({
+        vesselId: vessel.id,
+        status: status as Vessel['status'],
+        reason,
+      }).unwrap();
+      notify.success('Vessel status updated');
+      onClose();
+      setStatus(null);
+      setReason('');
+    } catch (error) {
+      notify.error(extractErrorMessage(error, 'Could not update the vessel'));
+    }
+  };
+
+  return (
+    <Modal
+      opened={Boolean(vessel)}
+      onClose={onClose}
+      title="Change vessel status"
+      centered
+    >
+      <Stack>
+        <Text size="sm" c="dimmed">
+          {vessel?.registrationNumber} — currently {vessel?.status}.
+          Deregistration is terminal. The reason is recorded and visible to the
+          owner.
+        </Text>
+        <Select
+          label="New status"
+          required
+          data={[
+            { value: 'SUSPENDED', label: 'Suspend' },
+            { value: 'DEREGISTERED', label: 'Deregister' },
+            { value: 'REGISTERED', label: 'Reinstate' },
+          ].filter((option) => option.value !== vessel?.status)}
+          value={status}
+          onChange={setStatus}
+        />
+        <Textarea
+          label="Reason"
+          required
+          minRows={2}
+          value={reason}
+          onChange={(e) => setReason(e.target.value)}
+        />
+        <Group justify="flex-end">
+          <Button variant="default" onClick={onClose}>
+            Cancel
+          </Button>
+          <Button
+            color={status === 'REGISTERED' ? 'green' : 'orange'}
+            disabled={!status || reason.trim().length < 3}
+            loading={isLoading}
+            onClick={submit}
+          >
+            Confirm
+          </Button>
+        </Group>
+      </Stack>
+    </Modal>
+  );
+}
 
 /**
- * Placeholder until this feature has a backend.
+ * The national vessel register (module 11).
  *
- * This page previously rendered hardcoded sample records, which were
- * indistinguishable from real ones.
+ * Entries appear here automatically when a VESSEL_REGISTRATION application's
+ * certificate is issued; the applications themselves are reviewed in the
+ * ordinary licence queue.
  */
 export function VesselRegistrationQueuePage() {
+  const [search, setSearch] = useState('');
+  const { data, isLoading } = useGetVesselsQuery(
+    search.trim() ? { search: search.trim() } : undefined,
+  );
+  const [detail, setDetail] = useState<Vessel | null>(null);
+  const [statusTarget, setStatusTarget] = useState<Vessel | null>(null);
+
+  const items = data?.items ?? [];
+
   return (
-    <Container size="lg" py="xl">
-      <FeatureUnavailable
-        title="Vessel registration queue"
-        description="Vessel registration is not connected to the backend yet."
+    <Container size="xl" py="md">
+      <Group justify="space-between" mb="md">
+        <div>
+          <Title order={3}>Vessel register</Title>
+          <Text size="sm" c="dimmed">
+            {data?.total ?? 0} vessel{(data?.total ?? 0) === 1 ? '' : 's'} —
+            pending registrations are reviewed in the{' '}
+            <Text component={Link} to="/licence-review" inherit c="blue">
+              licence queue
+            </Text>
+            .
+          </Text>
+        </div>
+        <TextInput
+          placeholder="Name, registration № or IMO"
+          leftSection={<IconSearch size={14} />}
+          value={search}
+          onChange={(e) => setSearch(e.currentTarget.value)}
+          w={280}
+        />
+      </Group>
+
+      <Card withBorder padding={0}>
+        {isLoading ? (
+          <Center h={200}>
+            <Loader />
+          </Center>
+        ) : items.length === 0 ? (
+          <Center h={160}>
+            <Text size="sm" c="dimmed">
+              {search
+                ? 'No vessels match that search.'
+                : 'No vessels registered yet.'}
+            </Text>
+          </Center>
+        ) : (
+          <Table highlightOnHover>
+            <Table.Thead>
+              <Table.Tr>
+                <Table.Th>Registration №</Table.Th>
+                <Table.Th>Vessel</Table.Th>
+                <Table.Th>Category</Table.Th>
+                <Table.Th>Owner</Table.Th>
+                <Table.Th>Registered</Table.Th>
+                <Table.Th>Status</Table.Th>
+                <Table.Th />
+              </Table.Tr>
+            </Table.Thead>
+            <Table.Tbody>
+              {items.map((vessel) => (
+                <Table.Tr
+                  key={vessel.id}
+                  style={{ cursor: 'pointer' }}
+                  onClick={() => setDetail(vessel)}
+                >
+                  <Table.Td>
+                    <Text size="sm" ff="monospace" fw={600}>
+                      {vessel.registrationNumber}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text size="sm" fw={500}>
+                      {vessel.name}
+                    </Text>
+                    <Text size="xs" c="dimmed">
+                      {vessel.vesselType ?? '—'}
+                      {vessel.imoNumber ? ` · IMO ${vessel.imoNumber}` : ''}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    {CATEGORY_LABELS[vessel.category] ?? vessel.category}
+                  </Table.Td>
+                  <Table.Td>
+                    <Text size="sm">{vessel.ownerName ?? '—'}</Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Text size="sm" c="dimmed">
+                      {vessel.registeredAt?.slice(0, 10)}
+                    </Text>
+                  </Table.Td>
+                  <Table.Td>
+                    <Badge
+                      size="sm"
+                      variant="light"
+                      color={VESSEL_STATUS_COLORS[vessel.status]}
+                    >
+                      {vessel.status}
+                    </Badge>
+                  </Table.Td>
+                  <Table.Td onClick={(e) => e.stopPropagation()}>
+                    <Tooltip label="Suspend / deregister / reinstate">
+                      <Button
+                        size="compact-xs"
+                        variant="subtle"
+                        leftSection={<IconShieldCog size={14} />}
+                        onClick={() => setStatusTarget(vessel)}
+                      >
+                        Status
+                      </Button>
+                    </Tooltip>
+                  </Table.Td>
+                </Table.Tr>
+              ))}
+            </Table.Tbody>
+          </Table>
+        )}
+      </Card>
+
+      <VesselDetailDrawer vessel={detail} onClose={() => setDetail(null)} />
+      <StatusModal
+        vessel={statusTarget}
+        onClose={() => setStatusTarget(null)}
       />
     </Container>
   );

apps/backoffice/src/app/features/waiver/pages/WaiverQueuePage.tsx

@@ -1,21 +0,0 @@
-import { Container } from '@mantine/core';
-import { FeatureUnavailable } from '@ema-platform/ui';
-
-/**
- * Placeholder until this feature has a backend.
- *
- * This page previously rendered hardcoded sample records, which were
- * indistinguishable from real ones.
- */
-export function WaiverQueuePage() {
-  return (
-    <Container size="lg" py="xl">
-      <FeatureUnavailable
-        title="Waiver queue"
-        description="Waiver applications are not connected to the backend yet."
-      />
-    </Container>
-  );
-}
-
-export default WaiverQueuePage;

apps/backoffice/src/app/features/waiver/pages/WaiverReviewPage.tsx

@@ -1,21 +0,0 @@
-import { Container } from '@mantine/core';
-import { FeatureUnavailable } from '@ema-platform/ui';
-
-/**
- * Placeholder until this feature has a backend.
- *
- * This page previously rendered hardcoded sample records, which were
- * indistinguishable from real ones.
- */
-export function WaiverReviewPage() {
-  return (
-    <Container size="lg" py="xl">
-      <FeatureUnavailable
-        title="Waiver review"
-        description="Waiver applications are not connected to the backend yet."
-      />
-    </Container>
-  );
-}
-
-export default WaiverReviewPage;

apps/backoffice/src/app/i18n/locales/am.ts

@@ -17,6 +17,7 @@ export const am: Translations = {
   nav: {
     groupLicensing: 'ፈቃድ አሰጣጥ',
     allApplications: 'ሁሉም ማመልከቻዎች',
+    licenceRegister: 'የፈቃድ መዝገብ',
     certificateDesigner: 'የምስክር ወረቀት ንድፍ',
     byType: 'በዓይነት',
     typeFreightForwarder: 'የጭነት አስተላላፊ',
@@ -40,7 +41,7 @@ export const am: Translations = {
     details: 'ዝርዝር',
     licenceReview: 'የፈቃድ ማመልከቻዎች',
     vesselRegistrationHeadDashboard: 'የመርከብ ምዝገባ ኃላፊ ዳሽቦርድ',
-    vesselRegistrationQueue: 'የመርከብ ምዝገባ ወረፋ',
+    vesselRegistrationQueue: 'የመርከብ መዝገብ',
     vesselFormBuilder: 'የመርከብ ቅጽ መገንቢያ',
     vesselRegistrationReport: 'የመርከብ ምዝገባ ሪፖርት',
     ownershipTransferQueue: 'የባለቤትነት ዝውውር ወረፋ',
@@ -51,6 +52,8 @@ export const am: Translations = {
     jointInvestmentLicense: 'የጋራ ኢንቨስትመንት ፈቃድ',
     mtoLicense: 'የMTO ፈቃድ',
     waiver: 'ነፃ ፈቃድ',
+    preWaiverQueue: 'የቅድመ ነፃ ፈቃድ ወረፋ',
+    postWaiverQueue: 'የድህረ ነፃ ፈቃድ ወረፋ',
     menu: 'ምናሌ',
     dashboard: 'ዳሽቦርድ',
     userManagement: 'የተጠቃሚ አስተዳደር',
@@ -68,6 +71,7 @@ export const am: Translations = {
     questions: 'ጥያቄዎች',
     exams: 'ፈተናዎች',
     examResults: 'የፈተና ውጤቶች',
+    examAppeals: 'የፈተና ይግባኞች',
     collapseSidebar: 'ሰብስብ',
     expandSidebar: 'ዘርጋ',
   },
@@ -270,6 +274,63 @@ export const am: Translations = {
       MANUAL: 'በእጅ',
       RANDOM: 'በዘፈቀደ',
     },
+    candidates: {
+      section: 'ተፈታኞች',
+      admission: 'የመግቢያ ቁጥር',
+      name: 'ተፈታኝ',
+      attempt: 'ሙከራ',
+      attendance: 'ተገኝነት',
+      remark: 'አስተያየት',
+      record: 'መዝግብ',
+      recorded: 'ተገኝነት ተመዝግቧል',
+      none: 'ለዚህ ፈተና እስካሁን የተመዘገበ ተፈታኝ የለም።',
+      retake: 'ድጋሚ {{n}}',
+      firstSitting: 'የመጀመሪያ ሙከራ',
+      remarkRequired: 'ለመውጣት ወይም ለመታገድ ምክንያት ያስፈልጋል።',
+    },
+    attendance: {
+      REGISTERED: 'አልተጠራም',
+      PRESENT: 'ተገኝቷል',
+      ABSENT: 'አልተገኘም',
+      LATE: 'ዘግይቷል',
+      WITHDRAWN: 'ወጥቷል',
+      DISQUALIFIED: 'ታግዷል',
+    },
+    incidents: {
+      section: 'ክስተቶች',
+      add: 'ክስተት መዝግብ',
+      type: 'ዓይነት',
+      candidate: 'ተፈታኝ',
+      wholeRoom: 'ሙሉ ፈተና',
+      description: 'የተከሰተው ነገር',
+      occurred: 'የተከሰተበት',
+      status: 'ሁኔታ',
+      resolve: 'ፍታ',
+      resolution: 'ውሳኔ',
+      outcome: 'ውጤት',
+      none: 'ለዚህ ፈተና የተመዘገበ ክስተት የለም።',
+      filed: 'ክስተት ተመዝግቧል',
+      resolved: 'ክስተት ተዘግቷል',
+      error: 'ተግባሩ አልተሳካም',
+    },
+    incidentType: {
+      MISCONDUCT: 'ሥነ ምግባር ጥሰት',
+      TECHNICAL_FAILURE: 'ቴክኒካዊ ብልሽት',
+      MEDICAL: 'የጤና',
+      ADMINISTRATIVE: 'አስተዳደራዊ',
+      OTHER: 'ሌላ',
+    },
+    incidentStatus: {
+      OPEN: 'ክፍት',
+      UNDER_REVIEW: 'በግምገማ ላይ',
+      RESOLVED: 'ተፈትቷል',
+      DISMISSED: 'ውድቅ ተደርጓል',
+    },
+    randomHintServer:
+      'ጥያቄዎች ለዚህ ትምህርት ከጸደቁ ንጥሎች በሰርቨሩ ላይ ይመረጣሉ፤ ስለዚህ ማከማቻው ለአሳሹ አይጋለጥም።',
+    randomSelected: '{{count}} የጸደቁ ጥያቄዎች ተመርጠዋል',
+    randomError: 'ጥያቄዎችን መምረጥ አልተቻለም',
+    notEnoughApproved: 'ለዚህ ትምህርት በቂ የጸደቁ ጥያቄዎች የሉም።',
   },
 
   location: {
@@ -531,6 +592,49 @@ export const am: Translations = {
       filterByExam: 'በፈተና አጣራ',
       allExams: 'ሁሉም ፈተናዎች',
     },
+    review: {
+      column: 'ግምገማ',
+      MARKED: 'ተስተካክሏል',
+      MODERATED: 'ተመርምሯል',
+      APPROVED: 'ጸድቋል',
+      PUBLISHED: 'ወጥቷል',
+      moderate: 'አስተካክል',
+      approve: 'አጽድቅ',
+      return: 'ወደ ፈታኙ መልስ',
+      publish: 'የፈተናውን ውጤቶች አውጣ',
+      adjustment: 'በጠቅላላ ውጤት ላይ የሚደረግ ማስተካከያ',
+      adjustmentHint: 'እንደ 3 ወይም -2 ያለ ለውጥ። ዜሮ ውጤቱን እንዳለ ያጸድቃል።',
+      remark: 'ምክንያት',
+      remarkRequired: 'ምክንያት ያስፈልጋል።',
+      moderated: 'ውጤቶች ተስተካክለዋል',
+      approved: 'ውጤት ጸድቋል',
+      returned: 'ውጤት ወደ ፈታኙ ተመልሷል',
+      publishedCount: '{{published}} ውጤቶች ወጥተዋል፤ {{skipped}} ተዘለዋል።',
+      publishNeedsExam: 'ውጤቶችን ለማውጣት መጀመሪያ በፈተና ያጣሩ።',
+      lockedAfterApproval:
+        'ይህ ውጤት ጸድቋል፤ ማስተካከል አይቻልም። መጀመሪያ ወደ ፈታኙ ይመልሱት።',
+      originalScore: 'የፈታኙ ጠቅላላ',
+      derivedStatus: 'ውጤት (ከማለፊያ ነጥብ የተገኘ)',
+      error: 'ተግባሩ አልተሳካም',
+    },
+    appeals: {
+      title: 'የፈተና ይግባኞች',
+      subtitle: 'ተፈታኞች በወጡ ውጤቶች ላይ ያቀረቡት ቅሬታ',
+      number: 'የይግባኝ ቁጥር',
+      candidate: 'ተፈታኝ',
+      exam: 'ፈተና',
+      reason: 'ምክንያት',
+      lodged: 'የቀረበበት',
+      decide: 'ወስን',
+      uphold: 'ተቀበል',
+      reject: 'አትቀበል',
+      remark: 'ውሳኔና ምክንያት',
+      decided: 'ይግባኙ ተወስኗል',
+      none: 'ውሳኔ የሚጠብቅ ይግባኝ የለም።',
+      upheldHint:
+        'ይግባኙን መቀበል ውጤቱን ለድጋሚ እርማት ወደ ፈታኙ ይመልሰዋል፤ እስኪጸድቅና እንደገና እስኪወጣ ተፈታኙ አያየውም።',
+      error: 'ውሳኔውን መመዝገብ አልተቻለም',
+    },
   },
 
   question: {
@@ -580,6 +684,25 @@ export const am: Translations = {
       active: 'ንቁ',
       inactive: 'እንቅስቃሴ የሌለ',
     },
+    qc: {
+      column: 'ማጽደቅ',
+      DRAFT: 'ረቂቅ',
+      PENDING_APPROVAL: 'ማጽደቅ በመጠባበቅ ላይ',
+      APPROVED: 'ጸድቋል',
+      REJECTED: 'ተቀባይነት አላገኘም',
+      RETIRED: 'ከአገልግሎት ወጥቷል',
+      submit: 'ለማጽደቅ ላክ',
+      approve: 'አጽድቅ',
+      reject: 'አትቀበል',
+      retire: 'ከአገልግሎት አውጣ',
+      remark: 'ምክንያት',
+      remarkRequired: 'ላለመቀበል ወይም ከአገልግሎት ለማውጣት ምክንያት ያስፈልጋል።',
+      submitted: 'ለማጽደቅ ተልኳል',
+      reviewed: 'ውሳኔ ተመዝግቧል',
+      reviewTitle: 'የጥያቄ ማከማቻ ንጥል ግምገማ',
+      onlyApprovedUsable: 'የጸደቁ ጥያቄዎች ብቻ በፈተና ወረቀት ላይ ሊቀመጡ ይችላሉ።',
+      error: 'ተግባሩ አልተሳካም',
+    },
   },
 
   configuration: {

apps/backoffice/src/app/i18n/locales/en.ts

@@ -15,6 +15,7 @@ export const en = {
   nav: {
     groupLicensing: 'Licensing',
     allApplications: 'All Applications',
+    licenceRegister: 'Licence Register',
     certificateDesigner: 'Certificate Designer',
     byType: 'By Type',
     typeFreightForwarder: 'Freight Forwarder',
@@ -42,7 +43,7 @@ export const en = {
     userManagement: 'User Management',
     seamanBookQueue: 'Seaman Book Queue',
     vesselRegistrationHeadDashboard: 'Vessel Registration Head Dashboard',
-    vesselRegistrationQueue: 'Vessel Registration Queue',
+    vesselRegistrationQueue: 'Vessel Register',
     vesselFormBuilder: 'Vessel Form Builder',
     vesselRegistrationReport: 'Vessel Registration Report',
     ownershipTransferQueue: 'Ownership Transfer Queue',
@@ -53,6 +54,8 @@ export const en = {
     jointInvestmentLicense: 'Joint Investment License',
     mtoLicense: 'MTO License',
     waiver: 'Waiver',
+    preWaiverQueue: 'Pre-Waiver Queue',
+    postWaiverQueue: 'Post-Waiver Queue',
     cocQueue: 'CoC / CoP Queue',
     endorsementQueue: 'Endorsement Queue',
     seafarerRegistry: 'Seafarer Registry',
@@ -66,6 +69,7 @@ export const en = {
     questions: 'Questions',
     exams: 'Examinations',
     examResults: 'Exam Results',
+    examAppeals: 'Exam Appeals',
     collapseSidebar: 'Collapse',
     expandSidebar: 'Expand sidebar',
   },
@@ -268,6 +272,64 @@ export const en = {
       MANUAL: 'Manual',
       RANDOM: 'Random',
     },
+    candidates: {
+      section: 'Candidates',
+      admission: 'Admission №',
+      name: 'Candidate',
+      attempt: 'Attempt',
+      attendance: 'Attendance',
+      remark: 'Remark',
+      record: 'Record',
+      recorded: 'Attendance recorded',
+      none: 'No candidates have registered for this session yet.',
+      retake: 'Retake {{n}}',
+      firstSitting: 'First sitting',
+      remarkRequired: 'A reason is required for a withdrawal or a disqualification.',
+    },
+    attendance: {
+      REGISTERED: 'Not called',
+      PRESENT: 'Present',
+      ABSENT: 'Absent',
+      LATE: 'Late',
+      WITHDRAWN: 'Withdrawn',
+      DISQUALIFIED: 'Disqualified',
+    },
+    incidents: {
+      section: 'Incidents',
+      add: 'Record incident',
+      type: 'Type',
+      candidate: 'Candidate',
+      wholeRoom: 'Whole session',
+      description: 'What happened',
+      occurred: 'Occurred',
+      status: 'Status',
+      resolve: 'Resolve',
+      resolution: 'Ruling',
+      outcome: 'Outcome',
+      none: 'No incidents recorded for this session.',
+      filed: 'Incident recorded',
+      resolved: 'Incident closed',
+      error: 'Operation failed',
+    },
+    incidentType: {
+      MISCONDUCT: 'Misconduct',
+      TECHNICAL_FAILURE: 'Technical failure',
+      MEDICAL: 'Medical',
+      ADMINISTRATIVE: 'Administrative',
+      OTHER: 'Other',
+    },
+    incidentStatus: {
+      OPEN: 'Open',
+      UNDER_REVIEW: 'Under review',
+      RESOLVED: 'Resolved',
+      DISMISSED: 'Dismissed',
+    },
+    randomHintServer:
+      'Questions are drawn on the server from approved bank items for this subject, so the pool is never exposed to the browser.',
+    randomSelected: 'Drew {{count}} approved questions',
+    randomError: 'Could not draw questions',
+    notEnoughApproved:
+      'Not enough approved questions in the bank for this subject.',
   },
 
   location: {
@@ -530,6 +592,50 @@ export const en = {
       filterByExam: 'Filter by exam',
       allExams: 'All Exams',
     },
+    review: {
+      column: 'Review',
+      MARKED: 'Marked',
+      MODERATED: 'Moderated',
+      APPROVED: 'Approved',
+      PUBLISHED: 'Published',
+      moderate: 'Moderate',
+      approve: 'Approve',
+      return: 'Return to examiner',
+      publish: 'Publish session results',
+      adjustment: 'Adjustment to the total',
+      adjustmentHint:
+        'A signed change, e.g. 3 or -2. Zero endorses the mark as it stands.',
+      remark: 'Reason',
+      remarkRequired: 'A reason is required.',
+      moderated: 'Marks moderated',
+      approved: 'Result approved',
+      returned: 'Result returned to the examiner',
+      publishedCount: 'Published {{published}} result(s); {{skipped}} skipped.',
+      publishNeedsExam: 'Filter by an exam first to publish its results.',
+      lockedAfterApproval:
+        'This result is approved and can no longer be edited. Return it to the examiner first.',
+      originalScore: 'Examiner total',
+      derivedStatus: 'Outcome (derived from the pass mark)',
+      error: 'Operation failed',
+    },
+    appeals: {
+      title: 'Examination appeals',
+      subtitle: 'Candidate challenges to published results',
+      number: 'Appeal №',
+      candidate: 'Candidate',
+      exam: 'Examination',
+      reason: 'Grounds',
+      lodged: 'Lodged',
+      decide: 'Decide',
+      uphold: 'Uphold',
+      reject: 'Reject',
+      remark: 'Decision and reason',
+      decided: 'Appeal decided',
+      none: 'No appeals are awaiting a ruling.',
+      upheldHint:
+        'Upholding returns the result to the examiner for re-marking; the candidate stops seeing it until it is approved and published again.',
+      error: 'Could not record the decision',
+    },
   },
 
   question: {
@@ -579,6 +685,26 @@ export const en = {
       active: 'Active',
       inactive: 'Inactive',
     },
+    qc: {
+      column: 'Approval',
+      DRAFT: 'Draft',
+      PENDING_APPROVAL: 'Awaiting approval',
+      APPROVED: 'Approved',
+      REJECTED: 'Rejected',
+      RETIRED: 'Retired',
+      submit: 'Submit for approval',
+      approve: 'Approve',
+      reject: 'Reject',
+      retire: 'Retire',
+      remark: 'Reason',
+      remarkRequired: 'A reason is required to reject or retire an item.',
+      submitted: 'Sent for approval',
+      reviewed: 'Decision recorded',
+      reviewTitle: 'Review question bank item',
+      onlyApprovedUsable:
+        'Only approved items can be placed on an examination paper.',
+      error: 'Operation failed',
+    },
   },
 
   configuration: {

apps/backoffice/src/app/layouts/nav-config.ts

@@ -7,6 +7,7 @@ import {
   IconFileDescription,
   IconFilePlus,
   IconGauge,
+  IconGavel,
   IconHeart,
   IconLayoutDashboard,
   IconListCheck,
@@ -35,6 +36,7 @@ import type { NavSection } from '@ema-platform/ui';
 export const PERMISSIONS = {
   VIEW_APPLICATION_QUEUE: 'can:View:license-application-queue',
   VIEW_APPLICATIONS: 'can:View:license-applications',
+  VIEW_LICENSES: 'can:View:licenses',
   VIEW_LICENSE_TYPES: 'can:View:license-types',
   VIEW_PAYMENTS: 'can:View:license-payments',
   VIEW_TEMPLATES: 'can:View:license-templates',
@@ -76,13 +78,20 @@ export const NAV_SECTIONS: NavSection[] = [
           { to: '/licence-review/type/MULTIMODAL_TRANSPORT_OPERATOR', label: 'nav.typeMto', icon: IconAnchor },
         ],
       },
+      {
+        to: '/licence-register',
+        label: 'nav.licenceRegister',
+        icon: IconListCheck,
+        permissions: [PERMISSIONS.VIEW_LICENSES],
+      },
       {
         to: '/certificate-designer',
         label: 'nav.certificateDesigner',
         icon: IconRosetteDiscountCheck,
         permissions: [PERMISSIONS.VIEW_TEMPLATES],
       },
-      { to: '/waiver', label: 'nav.waiver', icon: IconShieldOff, soon: true },
+      { to: '/licence-review/type/PRE_WAIVER', label: 'nav.preWaiverQueue', icon: IconShieldOff },
+      { to: '/licence-review/type/POST_WAIVER', label: 'nav.postWaiverQueue', icon: IconShieldOff },
       {
         to: '/logistics-head-dashboard',
         label: 'nav.logisticsHeadDashboard',
@@ -100,16 +109,16 @@ export const NAV_SECTIONS: NavSection[] = [
     label: 'nav.groupSeafarer',
     items: [
       { to: '/seafarer-registry', label: 'nav.seafarerRegistry', icon: IconUsers },
-      { to: '/coc-queue', label: 'nav.cocQueue', icon: IconShieldCheck, soon: true },
+      { to: '/licence-review/type/CERTIFICATE_OF_COMPETENCY', label: 'nav.cocQueue', icon: IconShieldCheck },
       { to: '/seaman-book-queue', label: 'nav.seamanBookQueue', icon: IconBook2, soon: true },
       { to: '/endorsement-queue', label: 'nav.endorsementQueue', icon: IconRubberStamp, soon: true },
-      { to: '/medical-verification', label: 'nav.medicalVerification', icon: IconHeart, soon: true },
+      { to: '/medical-verification', label: 'nav.medicalVerification', icon: IconHeart },
     ],
   },
   {
     label: 'nav.groupVessels',
     items: [
-      { to: '/vessel-registration-queue', label: 'nav.vesselRegistrationQueue', icon: IconAnchor, soon: true },
+      { to: '/vessel-registration-queue', label: 'nav.vesselRegistrationQueue', icon: IconAnchor },
       { to: '/vessel-ownership-transfer', label: 'nav.ownershipTransferQueue', icon: IconFileDescription, soon: true },
       { to: '/vessel-registration-queue/new', label: 'nav.vesselFormBuilder', icon: IconFilePlus, soon: true },
       { to: '/vessel-registration-report', label: 'nav.vesselRegistrationReport', icon: IconChartBar, soon: true },
@@ -122,6 +131,7 @@ export const NAV_SECTIONS: NavSection[] = [
       { to: '/questions', label: 'nav.questions', icon: IconQuestionMark },
       { to: '/exams', label: 'nav.exams', icon: IconClipboardList },
       { to: '/exam-results', label: 'nav.examResults', icon: IconReport },
+      { to: '/exam-appeals', label: 'nav.examAppeals', icon: IconGavel },
     ],
   },
   {

apps/backoffice/src/app/router/index.tsx

@@ -6,6 +6,7 @@ import {
 import {
   LoginPage,
   ForgotPasswordPage,
+  SetPasswordPage,
   OTPVerificationPage,
 } from '@ema-platform/auth';
 import { AuthLayout } from '../layouts/AuthLayout';
@@ -18,8 +19,6 @@ import { ConfigurationPage } from '../features/configuration/pages/Configuration
 import { LocationPage } from '../features/location/pages/LocationPage';
 import { AnalyticsPage } from '../features/analytics/pages/AnalyticsPage';
 import { ApplicationReviewPage } from '../features/applications/pages/ApplicationReviewPage';
-import { CoCQueuePage } from '../features/coc-queue/pages/CoCQueuePage';
-import { CoCReviewPage } from '../features/coc-queue/pages/CoCReviewPage';
 import { EndorsementQueuePage } from '../features/endorsement/pages/EndorsementQueuePage';
 import { EndorsementReviewPage } from '../features/endorsement/pages/EndorsementReviewPage';
 import { MedicalVerificationPage } from '../features/medical-verification/pages/MedicalVerificationPage';
@@ -30,6 +29,7 @@ import { QuestionPage } from '../features/question/pages/QuestionPage';
 import { ExamPage } from '../features/exam/pages/ExamPage';
 import { ExamDetailPage } from '../features/exam/pages/ExamDetailPage';
 import { ResultPage } from '../features/result/pages/ResultPage';
+import { ExamAppealsPage } from '../features/result/pages/ExamAppealsPage';
 import { VesselRegistrationQueuePage } from '../features/vessel-registration/pages/VesselRegistrationQueuePage';
 import { VesselRegistrationReviewPage } from '../features/vessel-registration/pages/VesselRegistrationReviewPage';
 import { VesselRegistrationReportPage } from '../features/vessel-registration/pages/VesselRegistrationReportPage';
@@ -38,9 +38,8 @@ import { VesselOwnershipTransferQueuePage } from '../features/vessel-registratio
 import { VesselOwnershipTransferReviewPage } from '../features/vessel-registration/pages/VesselOwnershipTransferReviewPage';
 import { VesselRegistrationHeadDashboardPage } from '../features/vessel-registration-head/pages/VesselRegistrationHeadDashboardPage';
 import { LicenseQueuePage } from '../features/license-review/pages/LicenseQueuePage';
+import { LicenseRegisterPage } from '../features/license-register/pages/LicenseRegisterPage';
 import { LicenseReviewPage } from '../features/license-review/pages/LicenseReviewPage';
-import { WaiverQueuePage } from '../features/waiver/pages/WaiverQueuePage';
-import { WaiverReviewPage } from '../features/waiver/pages/WaiverReviewPage';
 import { LogisticsHeadDashboardPage } from '../features/logistics-head/pages/LogisticsHeadDashboardPage';
 import { CertificateDesignerPage } from '../features/certificate-designer/pages/CertificateDesignerPage';
 
@@ -50,6 +49,8 @@ const router = createBrowserRouter([
     children: [
       { path: '/login', element: <LoginPage /> },
       { path: '/forgot-password', element: <ForgotPasswordPage /> },
+      { path: '/set-password', element: <SetPasswordPage /> },
+      { path: '/reset-password', element: <SetPasswordPage /> },
       { path: '/otp-verify', element: <OTPVerificationPage /> },
     ],
   },
@@ -71,8 +72,9 @@ const router = createBrowserRouter([
           { path: 'locations', element: <LocationPage /> },
           { path: 'analytics', element: <AnalyticsPage /> },
           { path: 'applications/:id', element: <ApplicationReviewPage /> },
-          { path: 'coc-queue', element: <CoCQueuePage /> },
-          { path: 'coc-queue/:id', element: <CoCReviewPage /> },
+          // CoC/CoP review happens in the config-driven licence queue.
+          { path: 'coc-queue', element: <Navigate to="/licence-review/type/CERTIFICATE_OF_COMPETENCY" replace /> },
+          { path: 'coc-queue/:id', element: <Navigate to="/licence-review" replace /> },
           { path: 'endorsement-queue', element: <EndorsementQueuePage /> },
           { path: 'endorsement-queue/:id', element: <EndorsementReviewPage /> },
           { path: 'medical-verification', element: <MedicalVerificationPage /> },
@@ -83,6 +85,7 @@ const router = createBrowserRouter([
           { path: 'exams', element: <ExamPage /> },
           { path: 'exams/:id', element: <ExamDetailPage /> },
           { path: 'exam-results', element: <ResultPage /> },
+          { path: 'exam-appeals', element: <ExamAppealsPage /> },
           { path: 'vessel-registration-queue', element: <VesselRegistrationQueuePage /> },
           { path: 'vessel-registration-queue/new', element: <VesselRegistrationFormBuilderPage /> },
           { path: 'vessel-registration-queue/:id', element: <VesselRegistrationReviewPage /> },
@@ -92,6 +95,7 @@ const router = createBrowserRouter([
           // Config-driven review workspace, shared by every licence type.
           { path: 'certificate-designer', element: <CertificateDesignerPage /> },
           { path: 'licence-review', element: <LicenseQueuePage /> },
+          { path: 'licence-register', element: <LicenseRegisterPage /> },
           // Deep link into the grid with the type facet pinned, so "Freight
           // Forwarder" in the nav is a filtered view rather than a page.
           { path: 'licence-review/type/:typeCode', element: <LicenseQueuePage /> },
@@ -106,8 +110,10 @@ const router = createBrowserRouter([
           { path: 'joint-investment-license/:id', element: <Navigate to="/licence-review" replace /> },
           { path: 'mto-license', element: <Navigate to="/licence-review" replace /> },
           { path: 'mto-license/:id', element: <Navigate to="/licence-review" replace /> },
-          { path: 'waiver', element: <WaiverQueuePage /> },
-          { path: 'waiver/:id', element: <WaiverReviewPage /> },
+          // Waivers are seeded licence types, so their queue is the licence
+          // queue filtered by type and their review is the licence review.
+          { path: 'waiver', element: <Navigate to="/licence-review/type/PRE_WAIVER" replace /> },
+          { path: 'waiver/:id', element: <Navigate to="/licence-review" replace /> },
         ],
       },
     ],